Meet our new Commercial Director – Carol Dolan

An introduction to yourself and your background

I reside in Frodsham, Cheshire, and my family lives nearby.

I left school many years ago and immediately was offered a job at the local bank and to name just a few jobs I was responsible for; printing chequebooks, making tea and collecting the post. It was amazing. I was always the first to arrive and last to leave, things haven’t changed!

I worked for the same bank for 43 years and 11 months, working in the retail and business sector.

Throughout the years I developed a strong knowledge within the business sector and a passion for customer service. I have developed effective communication skills to build successful relationships with colleagues and customers alike, developing others and making a difference every day in people’s lives.

What is your role at the Chamber?

As Commercial Director within the Chamber, I play a pivotal role in shaping and delivering the strategy of the business, supporting colleagues and members.

I will be building relationships and collaborating with the members, listening to their views and thoughts enabling businesses to thrive as we share best practices and foster new opportunities.

What are you looking forward to in your new role?

I am excited to bring my experience and knowledge to the Chamber, supporting my colleagues and existing and potential members. I want to ensure that, as a Chamber, we add value to them and their businesses focusing on their needs

Every day is an opportunity to grow and develop, whether hard or easy, but each one has provided me with something positive that has developed me into who I am. Today as I take on the Commercial Director role, I am excited to share the journey so far.

I am excited to bring my experience and knowledge to the Chamber supporting my colleagues and existing and potential members. I want to ensure that, as a Chamber, we add value to them and their businesses focusing on their needs and priorities working together in this ever-changing world.

Carol

Dolan, the Chamber of Commerce’s

Commercial Director