UNLOCKING IT SUCCESS: HOW BUSINESSES ARE SOLVING IT CHALLENGES

As a provider of IT services across the city one of the things we get asked is

Businesses are challenged daily with IT problems, and they want to know whether they are doing the best things they can to address them.

We get asked this a lot. We thought it would be useful to share with you two recent examples we have of the advice and help we provided two businesses looking to challenge the complex problems of IT spend and Cybersecurity.

How can I spend less?

This challenge is more pressing than ever. One recent example saw a customer wanting to know if their Microsoft Cloud spend was accurate. To do this we provided access for them to our cloud cost analysis tool – This allowed us to first reassure them that overall they had optimised spending well. But it did identify some areas for improvement that would save 15-20%. This allowed them to quickly reclaim some of their spend which they could then use elsewhere to fund other projects.

I need help with cybersecurity.

Lack of cybersecurity skills and resources is a constant challenge. Recently a customer approached us with a good example of why this challenge presents such a business risk. A member of their IT staff was off, and because of their absence, the business missed a key cyber-threat notification that could indicate a serious breach.

This was left unnoticed for five days, a timescale that could be catastrophic. Luckily, the threat turned out to be nothing, however, it highlighted a significant risk. To address this risk we helped them acquire a managed security service that tracks and mitigates threats 24/7.

Did it cost them a fortune? Certainly not, they received that peace of mind for the price of one cup of coffee a week for each user they had protected.

Our experience and broad customer base allow us to help answer these tough questions, often with simple solutions or advice. If you have a tricky IT question, give us a try.

Email waynem@gardnersystems.co.uk or visit our website www.gardnersystems.co.uk