Security Africa November edition 2016

SECURITY AFRICA

AUTUMN EDITION 16

November 2016

Security Africa Magazine

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The astonishing explosion in data volumes is quickly becoming one of the highest-priority issues.

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Logistics companies, to high value consumer goods, are very profitable targets for crime syndicates.

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Matrix Video Surveillance Hospitality is a very distinct industry with unique security requirements.

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Introduction In our Autumn Edition we look at Africa’s largest cement plant in Obajana, north central Nigeria, owned by the Dangote Group which produces up to 30, 000 tons of cement daily and the gigantic restoration task that faced them.

and crimes, safety and security of guests is of utmost importance.

Baldwin Boxall takes us into the world of Omni care plus and we also look at GEs expansion within the Oil & Gas sector

We also look at an exciting partnership forged between BMW South Africa and T Systems. Since 2014, all BMW models have been fitted with an integrated SIM card embedded within the car’s chassis, enabling the BMW ConnectedDrive suite of services. We examine this in more detail.

Matrix examines security and the hospitality industry.

Hospitality is a very distinct industry with unique security requirements that cannot be fulfilled by general video surveillance. In the view of rising terror

Judith Adele Editor

Advertising Sales Ben Charnley ben@securityafricamagazine.com

Design & Analytics Alex Scott design@securityafricamagazine.com

Editorial & PR Judith Adele editor@securityafricamagazine.com

Accounts Sue Barker accounts@securityafricamagazine.com

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Contents 04 08 11 13 15

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Recognising that today’s premium car drivers expect to be connected to the outside world 24/7, BMW South Africa (BMW SA) and T-Systems SA have partnered Data volumes is a crucial consideration

by AJ Hartenberg-Portfolio Manager for T-Systems, South Africa Microwave Technology it’s improved and it’s really useful - By Eckart Zollner, Head of Business Development at the Jasco Group Wi pro Limited, a leading information technology, consulting and business process services company.

Goods in Transport Heists - thankfully, developments in security solutions coupled with the availability of bandwidth today means that these risks can be reduced.

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Matrix Video Surveillance - Hospitality is a very distinct industry with unique security requirements that cannot be fulfilled by general video surveillance

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Baldwin Boxall has announced that its popular Omnicare EVC system can now be extended to include up to an incredible 8,064 outstations!

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GE Oil & Gas Expands - the expansion of its services facility in Egypt with an additional 2,000 square meter in the industrial free zone to now reach a total of 5,000 square meter.

T-Systems SA and BMW South Africa team up

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ince 2014, all BMW models have been fitted with an integrated SIM card embedded within the car’s chassis, enabling the BMW ConnectedDrive suite of services.

Since July 2016, this SIM card has been linked to T-Systems Connected Car platform, unlocking a number of future benefits for both drivers and BMW’s service centres – particularly in the areas of infotainment teleservices, mobile office services, and emergency response alerts.

As an early leader in the enterprise technology that powers connected car platforms, T-Systems SA’s Head of Automotive, Michael Frans, says that this partnership opens up an exciting array of opportunities for future innovations.

“Globally speaking, the number of connected cars on the road is forecast to grow from about 23 million today, to 152 million by 2020. For this to become a reality, automotive players are partnering with technology firms to provide the underlying infrastructure.”

“Advancements in smart factories and automation are radically changing both the automotive manufacturing process, as well as the aftermarket relationships between automotive brands and car owners,” he adds.

BMW SA’s Product, Pricing and ConnectedDrive Manager, Claycia Johnson, explains how these technology forces have translated into the

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development of BMW ConnectedDrive: “With BMW ConnectedDrive we ensure that our customers are connected to their vehicles and environments. These pioneering services use intelligent connectivity to enhance driving pleasure and increase safety, and are underpinned by a connection to a powerful mobile phone network linking with built-in SIM cards.”

BMW’s ConnectedDrive platform enables the following services: • Intelligent Emergency Call and TeleServices: Calls to emergency response teams can either be made manually, or automatically (as the car detects a collision). With the location of the incident triangulated to the closest base stations, emergency teams can provide critical assistance as early as possible. Any maintenance issues within the car will also be picked up by BMW SA, often triggering a courtesy call that invites the owner to book their car in for service at their nearest BMW dealership.

• Internet Services: Drivers have instant access to information and entertainment during the journey, all delivered by the connected SIM card within the car.

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Text-to-speech allows the car to read out one’s social media feeds, favourite news websites, or recent emails for example.

• Real-time Traffic Information (RTTI)… the car will alert the driver whenever heavy congestion or traffic incidents are likely to delay one’s trip, and provide automatic re-routing to ensure the fastest possible time to one’s destination.

• Concierge Services: Drivers are empowered with 24/7 access to concierge services that find places of interest, restaurants, hotels, and anything else that they may be looking for.

• BMW ConnectedDrive Services and Apps: A number of popular apps have been directly integrated into the ConnectedDrive console - including the likes of Twitter, WikiLocal, news, web radio and calendar • Remote Services: by pairing the car with an app on your smartphone, drivers can lock and unlock their car by using their phone (wherever they may be), as well as easily locate the car in multi-storey car parks, for example.

Johnson describes the two companies’ partnership is a “perfect fusion of expertise in the areas of in-car technology platforms and automotive innovation”.

T-Systems is enabling BMW to reshape its markets through innovation, experience and the advancements made through its Germany-based parent company.

“In 2002, we launched our first connected car. We have since delivered 8.5 million connected vehicles to customers worldwide. Every BMW now comes with an embedded SIM card. We want to continue evolving and begin offering an even faster network to local customers as well as BMW ConnectedDrive with features that will, for example, in future assist customers in finding parking and charging spots, especially those customers who own BMW electric vehicles like the BMW i3 as well as plug-in hybrid electric vehicles like the BMW i8 and BMW X5 xDrive40e iPerformance. In the future, we will need enormous computing power from partners such as T-Systems and full scalability of the back-end in order to provide extended vehicle services,” Johnson concludes.

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Data Volumes

By AJ Hartenberg, Portfolio Manager: Data centre Services for T-Systems, South Africa

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he astonishing explosion in data volumes is quickly becoming one of the highest-priority issues for both technology pros and corporate directors alike. Driven by the increasing digitisation of businesses, the rise of the Internet of Things, and the immediacy of Cloud-based tools like Dropbox or Google Drive, conversations about data are amplifying at rapid pace.

Consulting group Africa Analysis predicts that by 2019 we’ll be generating 500 zettabytes of data – which is 270% more than we did in 2014 of 135 zettabytes*. Two thirds of that data will live, or pass through, a Cloud environment at some stage.

And as we live more and more of our lives in a digital realm, data privacy and security becomes an ever-greater concern. For many of us, ‘cyber-crimes’ like data breaches and identity theft are already more of a concern than physical theft. In reality there are two types of organisations that exist; those that know they’ve been breached and are continuously taking remedial actions; and those that don’t know they’ve been breached and believe they’ve taken all necessary precautions.

As these two trends merge, organisations are faced with the unenviable task of managing vast amounts of data, and keeping it all tightly secure. It’s no wonder that, as we consider how to migrate our IT estate to the Cloud, data issues should be front-and-centre in our thinking.

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But the reality is that data is often shockingly overlooked when we embark on our cloud migration journey. Often there is far too little thought invested in how data will be captured, stored, secured, accessed, shared, archived, backed-up, and ultimately destroyed.

Restructuring your data and developing a plan for how you’ll use it in the future is a little like building a home. Imagine a young family as they design the foundations, scope out the number of bedrooms, and start the process of construction. Fast forward a couple of years, and suddenly they’re expecting triplets.

Building more bedrooms to accommodate the rapidlyexpanding family now becomes impossible. The foundations can’t be shifted. The only way to increase the house is perhaps to build an annex – a less than ideal compromise.

Let’s visualise this as we consider the way we approach our data. Yes, we can’t foresee the future – just like the family could never have predicted triplets – but we can make provision for every eventuality. When it comes to understanding how best to use our data, the reality is we’re still only just getting started.

Of the masses of information, we’re collecting today, we don’t necessarily know which of it will be useful in the future, and in what ways.

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That being said, it’s important to design a plan for our data as best we can. This might start by rationalising your data landscape, working out which data sets can be pulled into a common repository – a database of information that is shared throughout the organisation, and consumed by applications like ERP and CRM systems for example. Based on your needs analysis and predictions, you can start deciding how big these databases will need to be, by what degree they may need to scale, which information they will house, whether they should be relational or object-oriented, and so forth.

The next set of questions are those relating to ‘responsibilities’. Will IT be responsible for every aspect of the data migration strategy? How will lines of business be involved? How will the organisation ensure there are no overlaps and duplications of data?.

In a mature-state IT team, the CIO will actually take the lead in building enterprise-wide data sets, acting as the catalyst and the connector between different business units, as she helps line of business leaders to find value in each other’s data and create new synergies.

Migrating to the cloud is the perfect time to clean up your data, to shift it into the most logical environments, deduplicate, and implement policies to prevent ‘multiple versions of the truth’ from developing in future. The value of database logical design has been overlooked for expediency, rather efficiency which affects overall

business practice of cost reduction, revenue generation and customer experience.

The use of more than one biometric modality, face and voice for instance, in a banking app can increase

In fact, at the very beginning of your migration journey, data considerations should be a central part of your cloud readiness assessments. It’s only by confronting the data issue head-on that you can rationalise your data landscape, reduce the footprint where possible, and create a suitable ‘home’ for your future data needs.

security and also provide choice for consumers. A service provider can also match the right biometric modality to the context of the login or transaction attempt; fingerprint may open the app but a challenge using another modality may be needed to send a payment to a new beneficiary.

Biometrics that can be captured when a device is close to the skin of its wearer. Brainwave for Glass perhaps?

You’ll also be doing the best you can to shore up your data’s home from the threat of cyber-attackers. Well-structured data sets, that are governed by clear data policies, and protected by best-in-class security standards, will go a long way to reducing the likelihood of data breaches or detecting breaches sooner.

The industry needs to ensure that the biometric technology is hard to spoof, that the protocols cannot be compromised and that the vulnerabilities seen in existing 2FA solutions (including replay and man-inthe-middle attacks) are not introduced. And at the same time being easy to use, scalable and fit into existing identity lifecycle management tools (can I revoke a credential?).

To conclude; both established financial services organisations, challenger banks and the emerging FinTech providers now understand the importance of choosing the most appropriate user authentication and transaction verification technology that can work across all finance channels and can meet the needs of convenience and security.

Biometrics certainly ticks the boxes for convenience with millions of customers around the world paying for products and accessing mobile banking with the touch of the finger or by taking a selfie.

A number of biometric platforms are also being introduced that also tick security, regulatory and privacy boxes including IEEE’s Biometric Open Protocol Standard (BOPS).

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Microwave technology it’s improved and it’s really useful - By Eckart Zollner, Head of Business Development at the Jasco Group

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icrowave technology has advanced considerably. As the long wait for fibre-to-the-business gets wearisome and begins to hamper productivity and operational effectiveness, and customers begin to move to the competition, microwave is becoming a viable last mile stand-in.

It’s not always possible or desirable to put fibre in the ground. It can be costly, so there needs to be a big enough demand before operators will invest.

In addition, even with overhead fibre transmission, permissions need to be obtained and regulations met, which can be time consuming and painstaking.

Microwave, a point to point technology that works well over short distances, provides an ideal alternative, especially as the technology has become more robust and mobile solutions make it easy for operators to ‘drive and park’ microwave equipment wherever they need it.

The biggest challenge in the past has been the shortcomings of the technology. Vulnerability to atmospheric interference – other frequencies and heavy downpours, for example — can result in degraded

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transmission.

Microwave technologies were also not robust enough to reliably transmit high speed data. In addition, setting up the point-to-point connections was difficult.

New advances have improved these weaknesses including new software to auto recognise focal points and troubleshoot, and new technologies that make microwave less prone to interference.

This makes microwave very relevant to companies in remote areas or with challenging geography that require the throughput; for remote or rural towns that need a high speed link to centres of commerce; and to operators dealing with growing traffic and customer bases, as an inexpensive backhaul solution or for additional redundancy.

How easy is it to implement?

Microwave is a high frequency solution requiring line of site to the next tower to transmit data, with a range of anything from 1 to 100km. The cost of the implementation is usually integrated into and spread across the period of the subscription period – e.g. 24

to 36 months – while monthly costs will vary from a couple of thousand rand to tens of thousands of Rand depending on the bandwidth and the traffic utilised.

While users can make use of a common unlicensed frequency for their solution, in certain areas it can be crowded and noisy and quality of service cannot be guaranteed. A number of large South African operators have the required licensed frequency spectrum and have created a microwave network that their clients can leverage. To connect, a microwave dish needs to be installed at the client site within line of site of the operator’s microwave tower/s, or the closest microwave dish.

The service provider will provide the resources to do the planning and installation. They make use of specialist providers to get the job done well within budget and deadlines. Over the next three to five years as fibre slowly grows, demand for microwave technologies is expected to continue to grow. It may be an alternative, backup solution or interim solution worth considering.

About the Jasco Group Jasco delivers end-to-end best-of-breed solutions across the entire ICT value chain. Our services include solution design, business consulting, project management and logistics to manage the supply, installation and commissioning of solutions; and professional services to provide integration and customisation of solutions; managed services, support and maintenance.

Jasco’s operating divisions, namely Intelligent Technologies, Enterprise, Carriers and Electrical Manufacturers deliver a range of solutions and services. Intelligent Technologies delivers broadcast, power, data centres and Property Technology Management (PTM) solutions as well as Energy Optimisation and Co-location services, a carrier-neutral co-location telecommunications hub where the network infrastructure serves multiple service providers.

The Jasco Group has a national footprint with offices in Gauteng, Western Cape, Free State, Eastern Cape and Kwa-Zulu Natal. Other than South Africa, the organisation features an office in Kenya to service the East Africa region.

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Wipro to acquire Appirio A Global Cloud Services Company

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ipro Limited, a leading information technology, consulting and business process services company, has announced that it has signed a definitive agreement to acquire Appirio, a global cloud services company that creates next generation worker and customer experiences for a purchase consideration of USD 500 Million.

Established in 2006, Appirio is headquartered in Indianapolis with offices in San Francisco, Dublin, London, Jaipur, and Tokyo and has 1250 employees worldwide. Appirio is a trusted partner to some of the world’s leading brands, including Stryker, Robert Half, Johnson Controls, Cardinal Health, Coca-Cola, eBay, Facebook, Home Depot, and Sony PlayStation.

Once completed, Wipro’s acquisition of Appirio will create one of the world’s largest cloud transformation practices, a game changer in today’s as-a-service and digital economy.

Appirio also brings to Wipro, Topcoder, a leading crowdsourcing marketplace connecting over a

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million designers, developers and data scientists around the world with customers.

“In an increasingly digital world, as consumer behaviors and expectations continue to be reshaped by experiences, companies are recognising that they need to transform how they engage with customers and employees by leveraging the power of Cloud. Appirio and Wipro are coming together to unlock transformational synergies in the applications space and help enterprises create new business models,” said Abidali Z. Neemuchwala, Chief Executive Officer & Member of the Board, Wipro Limited. Wipro will consolidate its existing cloud applications practices of Salesforce and Workday under the Appirio brand and structure. Chris Barbin, Chief Executive Officer of Appirio, will lead the expanded business.

“When you combine Wipro’s global scale and deep digital focus with Appirio’s transformative worker and customer experience expertise, and best in class team, brand, and partners, you create a formidable force in the industry,”

said Chris Barbin, Chief Executive Officer of Appirio. “Together, our aim is to dominate the market and claim the top spots in industry Net Promoter Score, market share, and best places to work.”

The acquisition is subject to customary closing conditions and regulatory approvals and is expected to be closed in the quarter ending December 31, 2016. William Blair & Company acted as financial advisor to Appirio during the transaction.

“Chris and his team have spent the last decade building Appirio into a global leader delivering amazing customer experiences with Salesforce,” said Marc Benioff, Chairman and Chief Executive Officer, Salesforce. “I couldn’t be more proud of Appirio as it joins Wipro, where together they will continue to drive customer success on a much larger scale.”

“As one of our earliest partners, Appirio has played a key role in the Workday Community, and we’re thrilled to see such a great opportunity for the team’s continued growth,” said Aneel Bhusri, Co-founder and Chief Executive Officer, Workday. “With Appirio, Wipro gains an organisation with deep industry expertise and a strong commitment to customer service, dedicated to helping companies take their businesses to the cloud.”

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Goods-in-transit heists

By Mark Chertkow, Managing Director at Graphic Image Technologies

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ogistics companies, with their bulk access to high value consumer goods, are very profitable targets for crime syndicates.

They have a massive responsibility to secure their customers cargo both in transit and within storage facilities. Due to their static nature, warehouses are at lower risk of theft as surveillance and security measures are easier to implement, monitor and react to.

Moving cargo, however, is far more difficult to secure and logistics companies are feeling the brunt of a rise in goods-in-transit heists.

Thankfully, developments in security solutions coupled with the availability of bandwidth today means that these risks can be reduced.

Specialised solutions exist which create a live video connection between a vehicle and control room so that the vehicle can be actively monitored whilst on the move. Cargos or their carrying vehicles are equipped with GPS systems and bio-directional audio in order for their location to be pinpointed at any given time, while live video streaming can be enabled wherever mobile data coverage allows.

Controllers are able to identify risky situations and react proactively to ensure the protection of the goods as well as the vehicle driver.

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This kind of proactive monitoring drastically improves response times and control centres are able to act quickly to dispatch assistance in times of threat. Accurate visuals and exact location tracking means that security responders often know exactly what they are dealing with before they arrive and, in many cases, the would be criminals are apprehended and cargos recovered. The systems can also be rigged with alarms that are triggered by certain behaviours, such as the opening of the cargo doors. The alarm, coupled with live video streaming, acts as a type of distress signal and means that drivers are better able to communicate with control centres without endangering themselves in the process.

While these type of solutions are not new, technology and the increased accessibility and availability of mobile data has significantly improved, enabling such solutions to be more effective than ever before.

Mobile data was prohibitively expensive, but a necessary cost.

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The series is compatible with thousands of cameras and supports Milestone services such as Customer Dashboard to enable your installer to monitor the health of your system and proactively resolve technical issues. Milestone Husky appliances make it easy to find a configuration to meet the needs of any surveillance solution!

Learn more: www.milestonehusky.com

Milestone Systems Southern Africa Email: huskyza@milestonesys.com SA February 2016

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DVtel SDM A5_EMEA 1215.indd 1

Despite forking out for expensive data, mobile camera surveillance systems were still only as effective as the local mobile signal, and the high bandwidth demands of video feeds meant that they relied upon only the best mobile data coverage to deliver adequate video quality for. Mobile video surveillance was only possible, then, in metropolitan areas, but as soon as the vehicle left coverage, poor signal impeded video transmission. and the high bandwidth demands of video feeds meant that they relied upon only the best mobile data coverage to deliver adequate video quality for.

Mobile video surveillance was only possible, then, in metropolitan areas, but as soon as the vehicle left coverage, poor signal impeded video transmission.

Today, the price of mobile data makes using it much more cost effective. Coverage has also improved and mobile networks have expanded to cover virtually anywhere in South Africa. That said, there are still many areas, particularly on cross-country roads, where signal

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is weak and users receive only EDGE or GPRS coverage. Due to this, surveillance equipment manufacturers have had to find a way to enable video transmission of a reasonable quality to be possible from low coverage areas.

01/02/16 16:03

Through the use of sophisticated compression technology, useable video feeds transmitted from moving vehicles in low coverage areas is finally possible. Still, organisations need to know what to look for to ensure they receive a solution that will not fail them when they need it most.

To ensure they receive maximum benefit from live monitoring and surveillance solutions, security and logistics companies should ensure they find one that meets specific criteria.

Firstly, the system must be able to transmit high quality video footage from low coverage areas.

Secondly, remote viewing from any device should be possible. In situations where responders sit closer to the vehicle than the control centre, it is beneficial to be able to remotely access video feed and be prepared.

Lastly, the system needs to be able to integrate with other devices and functionality such as event sensors and detection, and notification tools. Video recording, beyond only streaming, should also be a consideration, particularly where records are required for investigation purposes.

Criminals are cunning and tend to know where the ‘hot spots’ are, where vehicles are most vulnerable. It is imperative that logistics and security companies stay a step ahead of them, and the best way to do so is through the intelligent use of the technology available to us. Live streaming and effective video surveillance means faster response times, more effective control and, often, can be the difference between lives and cargos lost or saved.

About Graphic Image Technologies Graphic Image Technology (GIT) was formed in 1991 and specialises in remote CCTV and control room technologies as well as broadcast technologies including video playout, compression and transmission.

The company targets organisations that require CCTV technology and broadcasting companies with its solutions, delivering technology that has been specifically chosen due to its quality and best of breed status. The company features a level 2 BBEEE status.

Graphic Image Technologies Mark Chertkow Managing Director Tel: 011-4830333 Email: markc@git.co.za

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Matrix video surveillance - Mary Thomas Market Communications

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elping hoteliers improve their businesses by enhancing customer retention as well as customer referrals

Hospitality is a very distinct industry with unique security requirements that cannot be fulfilled by general video surveillance. In the view of rising terror and crimes, safety and security of guests is of utmost importance. What the hospitality industry requires is not just a generic video surveillance that will be used to investigate the event after it has occurred, but a smart solution with preventive security that issues real-time alerts, thus enabling you to take timely action and prevent damage.

Matrix Video Surveillance Solution for Hospitality guarantees foolproof security, giving customers peace of mind. In addition, it enhances customer service to provide a memorable experience to guests. This leads to customer delight thereby improving customer retention as well as customer referrals, which directly increases the business revenue.

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1. Ensure Real-time Security Matrix Video Surveillance is a smart solution, crafted specifically for the hospitality industry. It’s intelligent video analytics like Perimeter Security, Missing Object Detection, Face Detection, etc. ensure real-time preventive security of guests and assets. The system also issues instant notifications to alert the right person at the right time about any suspicious event.

2. Enhance Customer Service Matrix Video Surveillance is not just limited to security.

Intelligent features like Crowd Management and Parking Management Solution boosts productivity.

Random checks can be done with Daily Highlights to ensure proper cleanliness of the premises, chefs are wearing their caps while cooking, timely service to customer during check in, check out, restaurants, etc.

These features directly enhance customer retention by enabling you to provide best services at all times, leading to customer delight.

3.

Ease of use with Integrated Solutions Matrix Video Surveillance systems can be integrated to all third party solutions of your premises like fire alarm, access control, etc. to facilitate synchronous working of different systems. Thus, this provides a complete security solution for hotels.

ABOUT MATRIX Established in 1991, Matrix is a leader in Telecom and Security solutions for modern businesses and enterprises. An innovative, technology driven and customer focused organization; Matrix is committed to keep pace with the revolutions in the telecom and security industries. With more than 40% of its human resources dedicated to the development of new products, Matrix has launched cutting-edge products like Video Surveillance solutions, Access Control, Time-Attendance, IP-PBX, Universal Gateways, Terminals, Convergence solution, VoIP Gateways and GSM Gateways. These solutions are feature-rich, reliable and conform to the international standards. Having global footprints in Asia, Europe, North America, South America and Africa through more than 500 partners. .

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The Standard in Fire Systems Advanced is a British success story.

We design and manufacture worldbeating fire alarm systems in the UK, exporting them to over 60 countries.

Where quality and performance are priorities, you’ll find Advanced, including in The Shard.

Our innovations continually challenge the industry. AlarmCalm, our complete false alarm management solution tackles one of the biggest issues in Fire today and gives Advanced customers more options, more confidence and more peace of mind.

Tel: Tel:+44 +44(0)1670 (0)1670707 707111 111 Fax: Fax: +44 +44 (0)1670 (0)1670 707 707 222 222 Email: www.advancedco.com Email:sales@advancedco.com sales@advancedco.com Web: Web: www.advancedco.com

Baldwin Boxall Super Large EVC Systems Now Possible!

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aldwin Boxall has announced that its popular Omnicare EVC system can now be extended to include up to an incredible 8,064 outstations! The company admits that it is extremely unlikely that a system on this scale would be needed, but it does mean that previous limitations no longer exist.

For those not familiar with Omnicare – it is a well-established, high quality system which is designed and manufactured in the UK by Baldwin Boxall. Outstation options for the system include: disabled refuge, Advance disabled refuge, fire telephones, steward telephones, combined unit (disabled refuge and fire telephone) and disabled toilet alarms.

Known as ‘OmnicarePLUS’, the system provides a touchscreen interface as the master point of control, with local areas taken care of via standard style panels.

Should a site require it, additional touchscreen control points can be added to the system; enabling placement in alternative control or security rooms. These will be ‘slave’ or ‘mimic’ panels unless full control is transferred due to comprise of the master control point or as required by the user(s).

Each local area control panel can handle up to 64 outstations and these can be any combination of any of the outstation types available for the Omnicare system. Site network cabling can be via copper, single mode fibre or multi-mode fibre. Features include multi-layer graphical touchscreen control, automatic call queuing, multiple touchscreen control locations with optional mimicking of status, incoming call logging, audio recording and more

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GE Oil & Gas Expands its Services Facility in Egypt in Cooperation with GAFI

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ollowing a meeting with Mr. Mohamed Khodair, Chairman of the General Authority for Investment and Free Zones (GAFI), GE Oil & Gas has announced the expansion of its services facility in Egypt with an additional 2,000 square meter in the industrial free zone to now reach a total of 5,000 square meter. The expanded facility will handle the assembly, disassembly, repair, maintenance and testing for GE Oil & Gas products locally in Egypt to serve both national and international oil and gas companies.

“We are proud to be a partner to GE, one of the world’s leading providers of advanced technologies and services,” stated Mr. Mohamed Khodair, Chairman of the General Authority for GAFI. “By creating the right investment environment, GE is now able to expand its operations and investment in the free zone which will support Egypt industrially and economically.”

and services needed for the products that will be covered at the facility..

Ayman Khattab, President & CEO, GE North East Africa added: “We are honored to continue our partnership with GAFI and for their constant support to help us expand our footprint in Egypt. With the expansion of our GE Oil & Gas services facility, we continue our localization efforts in country to build local know-how, create jobs and support industrial and economic growth.”

GE has always been focused on driving localization in the oil and gas sector in Egypt; GE Oil & Gas is also a partner to Petrojet, a leading EPC services provider, to locally manufacture API Certified Sucker Rod pumping units in Egypt. To date more than 1,170 units have been manufacture locally, serving customers in Egypt, the Middle East and Europe.

The expanded facility is expected to be fully operational by mid-2017 and will include the assembly, disassembly, repair, maintenance and testing of GE Oil & Gas’ upstream products which will be home to more than 100 Egyptian services employees. The facility will also include a Training Center for GE customers and employees to help build better know-how on the operation

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