For you in your loss
Guidance following a death in Ilkeston, Ripley and St Oswald’s Hospitals
Derbyshire Community Health Services Foundation Trust is responsible for providing NHS Services in the Derbyshire County area.
Memories are the loveliest thing, They last from day to day, They can’t get lost, They don’t wear out, And can’t be given away. (Anon)
We are sorry for your recent loss and we hope the following information may be helpful at this time.
For Deaths occurring in Ilkeston Hospital
The Medical Certificate of Cause of Death (MCCD)
Once completed by the Doctor, the MCCD will be sent electronically to the Registrars. Please ring the Ward Office on 0115 930 5522 after 11am on the next working day after the death occurred. We will make a mutually convenient appointment for you to meet with a member of the ward staff to hand over any personal belongings.
If you already know you are likely to choose cremation please tell the ward staff when you ring to save any delay in providing the necessary form.
For Deaths occurring in Ripley Community Hospital
The Medical Certificate of Cause of Death (MCCD)
Once completed by the Doctor, the MCCD will be sent electronically to the Registrars. Please ring the Ward Office on 01773 571 453 after 11am on the next working day after the death occurred. We will make a mutually convenient appointment for you to meet with a member of the ward staff to hand over any personal belongings.
If you already know you are likely to choose cremation please tell the ward staff when you ring to save any delay in providing the necessary form.
For Deaths occurring in St Oswald’s Hospital
The Medical Certificate of Cause of Death (MCCD)
Once completed by the Doctor, the MCCD will be sent electronically to the Registrars. Please ring the Ward Office on 01335 230 000 after 11am on the next working day after the death occurred. We will make a mutually convenient appointment for you to meet with a member of the ward staff to hand over any personal belongings.
If you already know you are likely to choose cremation please tell the ward staff when you ring to save any delay in providing the necessary form.
Registering the death with the Registrar of Births, Marriages and Death
Deaths occurring at Ilkeston Hospital have to be registered at Ilkeston Register Office, Town Hall, Wharncliffe Road, Ilkeston DE7 SRP. Please telephone 01629 531 382 for an appointment.
Ilkeston Hospital Heanor Road, Ilkeston DE7 8LN
Ilkeston Register O ce Town Hall, Wharncli e Road, Ilkeston DE7 SRP
Ilkeston United Reformed Church
Ilkeston Register O ce Town Hall, Wharncli e Road, Ilkeston DE7 SRP
Registering the death with the Registrar of Births, Marriages and Death
Deaths occurring at Ripley Hospital have to be registered at Ripley Register Office, Market Place, Ripley. Please telephone 01629 532609 for an appointment.
Registering the death with the Registrar of Births, Marriages and Death
Deaths occurring at Oswald’s Hospital have to be registered at Ashbourne Register Office, Ashbourne Library, 2 Compton Street, Ashbourne DE6 1DA. Please telephone 01629 533968 for an appointment.
St Oswald’s Hospital Clifton Road, Ashbourne DE6 1DR
ASHBOURNE
Ashbourne Register O ce Ashbourne Library, 2 Compton Street, Ashbourne DE6 1DA
Registering a death by declaration
If you live in another area and going to the previously detailed Register Offices will be difficult for you, you can give the information to the Registrar in your local area. They will then pass on the information to the Registrar who will register the death and post the required certificates to you. There would be a delay in you receiving the certificates and this could mean a delay in making the funeral arrangements.
The Registrar will offer you an option to purchase additional copies of the certificate for insurances, bank accounts or pensions. The Registrar will advise you about this. There will be a fee for each copy.
The Registrar will provide a form which authorises burial or cremation. You should take this form to your chosen Funeral Director.
Arranging the Funeral
You do not have to wait until the death certificate is issued before contacting a funeral director of your choice. Do not feel rushed into making decisions about the funeral. The Funeral Directors will be able to discuss the arrangements with you and give some insight into the overall costs. WHAT TO DO FIRST …
Who can register the death?
The people legally allowed to register the death are, in order of preference:
• A relative.
• A person at death.
• The occupier of the premises where the death occurred if he/she were aware of the death. The occupier includes any person living in the house who either owns it or liable for the rent of the whole house or that part of it where the death occurred.
• The person arranging the funeral. This does not mean the Funeral Director but the person who is advising the Funeral Director.
The Registrar will ask for the following information about the deceased:
• Date and place of death.
• Usual address.
• Full names and surnames (and maiden name if the deceased was a woman who was married).
• Date and place of birth.
• Occupation (and the name and occupation of her husband if the deceased was a married woman or widow).
• Whether he or she was receiving a pension / allowance from public funds.
• If the deceased was married, the date of birth of the surviving widow(er).
People to inform about the death
When someone dies there will be many organisations to contact. Accounts must be closed or cancelled, insurance claimed or details changed. Subscriptions, agreements, Payment or direct debits dealt with. Please use the following as guidance to see if you have contacted everyone you need:
Accountant
Bank / Building Society
Benefits Agency
Car registration documents
Child Benefit Office
Child’s school, or child
care provider
Church or other place of worship
Clubs and Social Groups
Council Tax Office
Credit Card companies
Creditors
(anyone owned money)
Internet providers
Landlord
Library
Local authority (Re: rental
parking permit)
Life Insurance
Local Co-operative Share
Dividend Office
Mail for re-direction
Mortgage provider
Motoring breakdown policy
Motoring insurance
National Insurance
Contributions
Debtors (anyone owing money)
Dentist
Driving Licence
Doctors
DVLA (to return driving licence and cancel car tax)
Employers
Hire purchase / Loan companies
Home Help Agency
Hospital Clinic
Household insurance
Income Tax Office
Insurance providers
Passport Office
Pension Plans
Premium Bond Office
Professional bodies
Private health sector
Relatives and friends
Solicitors
Stopmail (www.stopmail.co.uk)
TV Licence
Telephone provider (landline and mobile)
Utilities (gas, electric and water)
Vehicle registration
Grief: When someone dies
The death of someone you love may be a devastating experience, causing stronger emotions than most people have ever felt before.
Feelings
Even if you knew your loved one was dying, there is still a sense of shock when the death occurs. You may feel cold, numb, empty and unreal for a time. Following this you may experience such emotions as anger, panic, guilt and sadness. This may also be accompanied by periods of restlessness, especially at night when it may be difficult to sleep. You may also react by becoming irritable or critical of yourself and others, or by feeling unable to attend to routine matters or to think straight, which can lead to feelings of despair. All these are natural reactions to bereavement and are not a sign that you cannot cope any more.
Grief is a very individual process and we each react differently. What is important is that you allow yourself time to grieve and come to terms with your loss, in the way that is right for you.
You will have good and bad days, but in time the pain will ease and you will find yourself able to remember your loved one without becoming distressed. You never ‘get over’ bereavement but you will gradually adjust to the loss and start to live anew.
Ref: Derbyshire Community Hospitals Bereavement Book
Review Date: June 2026
Publication Date: June 2024
Useful Numbers
Citizens Advice Derbyshire Districts
Town Hall Market Place
Heanor
Derbyshire
DE75 7AA
Tel: 0808 278 7954
Cruse Bereavement Care
Covering all of Derbyshire
Tel: 0808 808 1677
Counselling and advice service for bereaved people that offers information and provides support.
Disability Service Centre
8 College Place, London Road, Southampton
SO15 2FF
Tel: 0800 1214 433
Age UK
1-6 Tavistock Square
London
WC1H 9NA
Tel: 0800 0556 112
Produces a range of free advice leaflets for older people including a leaflet about bereavement.
Stop Mail
To stop unwanted junk mail addressed to the recently deceased, please visit www.stopmail.co.uk, call 0808 168 9607 or ask the ward for a leaflet.
This free of charge service provided by the Bereavement Support Network will actively reduce the unwanted mail and the likelihood of identity theft following the death of someone close.
Bereavement Support Network www.bereavementadvice.co.uk
0808 168 9607
Is a free of charge online and Freephone helpline resource that provides clear advice and information following the death of someone close.
From help with arranging a funeral, to what to do if there is no money, the website has been designed to give you guidance and support in a clear and easy to understand format.
One night I dreamed of walking along the shore of different lands.
I could tell that you were with me by the footprints in the sand.
As I gazed upon the heavens, I saw pages of my life.
It was then I realised that you remained there by my side.
When the clouds began to gather and the rains came falling down, I looked to only find one set of footprints on the ground.
I said ‘Lord, why did you leave me in the troubled times of life?
I believed that you would always walk beside me day and night.’ (then I Heard)
‘My precious child, I’d never leave you.
I have carved you on the hollow of my hand.
It’s then I carried you in my arms
When you see one set of footprints in the sand
The Hospital would like to thank RNS Publications for publishing this information and the following pages contain some features from services o ering their help at this time.
Whilst the Hospital is grateful of their support it does not endorse or recommend any of the services that they provide.
