Hinchingbrooke Hospital Bereavement Booklet

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Guidance following Bereavement

North West Anglia NHS Foundation Trust

Hinchingbrooke Hospital, Hinchingbrooke Park

Huntingdon, Cambridgeshire, PE29 6NT

"Memories are the loveliest thing They last from day to day, They can't get lost They don't wear out And can't be given away."

We wish to express our sincere sympathy to you, your family and friends during this very sad time. We understand that the following weeks and months may be difficult and painful for you.

When someone dies there are many arrangements to be made and we hope that this booklet can offer you some practical information and advice to assist you during the first days of your bereavement.

When someone dies

Whether it has been sudden and unexpected, or you have known for some time that it was near, the death of a close relative or friend may be hard to come to terms with. There is always shock and grief and there are so many things that need to be done. Grieving is natural and normal and affects people differently. You may have a mixture of emotions: numbness and shock, disbelief, grief and anger. It may help to share those feelings with friends and relatives who may also feel the loss.

Immediate Information and Advice

Following the Death

Contacting the Bereavement Care Centre

Please telephone the Bereavement Care Centre on 01480 847494 as soon as possible to speak to a bereavement officer who will check your details, ask you some questions to establish what documentation is required and advise you of the next steps.

The telephone lines are open Monday to Friday (excluding bank holidays) between 9.30am and 4.00pm. A voicemail facility will be in operation if there is no one available to answer the telephone or the line is engaged. Please leave your name and contact telephone number and your call will be returned as soon as possible.

Medical Examiner

The Medical Examiner service at the Trust provides an independent review of the care of patients who die in our hospitals.

Our team of Medical Examiners supports the ward doctors in establishing the cause of death and writing the death certificate, as well as ensuring that appropriate referrals are made to the Coroner. The Medical Examiners are senior consultants who already work in the trust; they are supported by Medical Examiner Officers and work closely with the bereavement team.

The Medical Examiner or Officer will phone you to explain what is written on the Medical Certificate of Cause of Death and answer any questions you may have. If you have any concerns, this is an opportunity for you to raise them. The Medical Examiners are also happy to pass any positive feedback to the ward teams.

Your loved one’s death may be referred by the Medical Examiner Service for an internal review. These reviews are known as Structured Judgement Reviews or SJR. SJR is a nationally recognised process for reviewing the medical records (referred to as ‘case notes’) of someone who has died in hospital.

The review looks at all aspects of the care provided as written down in the case notes, and the reviewers will make judgements based on the quality and safety of the care provided.

A group of specially trained reviewers who can be doctors, surgeons, nurses or any other healthcare professional review the case notes and identify any learning and actions that will be fed back to the relevant clinical teams. This ensures that as an NHS Trust, we are continually seeking to improve the care we provide to our patients.

If your loved one’s care is referred for an SJR, the Mortality Governance Team will write to you to explain more about the review and what to expect from it.

Medical Certificate of Cause of Death

This certificate detailing the cause of death is written by a doctor and is required to register the cause of death.

The certificate will be issued as soon as possible although there are sometimes delays, particularly on Mondays or after Bank Holidays. Please be prepared to wait at least three working days.

Please do not make an appointment with the Registrar until you have been advised by bereavement staff that the certificate is available.

Seeing your relative

If your relative or friend has been ill for a while, you may have expected the death and been able to be with them when they died. On the other hand, the death may have been unexpected, or you were unable to get there in time.

You may wish to see your relative or friend on the ward where they passed away or at the Bereavement Care Centre.

Every effort will be made to facilitate your request, but this is not always possible (e.g. due to legal or operational factors). You must arrange an appointment to see your relative or friend at the Bereavement Care Centre as follows:

Weekdays 8.00am to 4.00pm (excluding Bank Holidays).

Call the Bereavement Care Centre on 01480 847494 to arrange a weekday appointment. If there is no one available to take your call or the telephone is engaged there is a voicemail facility. Please leave your name and telephone number and your call will be returned as soon as possible. Please note that no one will be available to take or return your call before 9.30am, as per the Bereavement Care Centre opening time.

Weekdays 4.00pm to 8.00am, Weekends and Bank Holidays.

The Bereavement Care Centre is closed during these times. You may leave a voicemail message (as above) and your call will be returned as soon as possible upon the Centre reopening. For urgent enquiries, call the hospital switchboard on 01480 416416 and ask to be put through to the Duty Manager who will deal with your enquiry accordingly.

How to find the Bereavement Care Centre

Please go to the Information Desk in the main entrance on the left hand side where a member of staff will inform us of your arrival and will accompany you to our office.

PARKING

PARKING IS FREE.

Our bereavement staff will guide you with regards to parking at Hinchingbrooke Hospital.

Please park in the main visitors car park, situated at the front of the hospital.

This is a number plate recognition car park

The bereavement staff will give you a slip to hand into the staff at main reception who will validate your parking for you.

Registering the death

The bereavement team will contact you as soon as the Medical Certificate of Cause of Death is available. This will be sent to the Registry Office on your behalf and the bereavement team will pass on the designated next-of-kin's details in order that the Registrar can contact them to arrange an appointment.

Register Office

Princes Street

Huntingdon

Cambs

PE29 3PA

Tel: 0345 045 1363

www.cambridgeshire.gov.uk

You will need to know the following information about your loved one:

• Full name and address (maiden name, if applicable)

• Place and date of birth (this is on the Birth Certificate)

• Occupation

• Name, date of birth and occupation of spouse (if applicable)

In the event that you are unsure of any of these details, it would be helpful if you can provide:

• Birth certificate

• Marriage certificate

• NHS medical card

The Registrar will give you:

• A certificate for Burial or Cremation (known as the green form to be given to your chosen funeral director)

• A Registration or Notification of Death form (BD8), for National Insurance and Social Security purposes

• Death Certificates (you may purchase as many of these as you like)

Tell Us Once Service

At your appointment to register the death, the registrar will offer you the Tell Us Once service which helps you notify government departments and local council services of the death. This is a free service and further information can be found at: www.gov.uk/after-a-death/organisations-you-needto-contact-and-tell-us-once

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Death referred to HM Coroner

In some instances there is a legal requirement for the doctor to refer a death to the Coroner. About one third of all deaths are referred to the Coroner. The Coroner may decide the death was quite natural and will allow a doctor to issue a Medical Certificate of Cause of Death. If this is not possible, the Coroner may hold an Inquest and/or ask a pathologist to examine the body by means of a post mortem examination.

Coroner

- Mr David Heming

Coroner’s Officers - You will be allocated an Officer - it will be useful for you to take note of their name in case you need to contact them.

Senior Coroner's Office

Cambridgeshire & Peterborough

Lawrence Court

Princes Street

Huntingdon

PE29 3PA

Tel: 0345 045 1364

www.gov.uk/government/publications/guide-to-coronerservices-and-coroner-investigations-a-short-guide

Tissue donation

Following the death of someone it may be possible for them to donate tissues.

These can enhance the lives of recipients; for example, eye donation can restore sight for two people.

The majority of people can be tissue donors and it may be possible to donate heart valves, skin, bone, corneas and tendons up to 24 hours following your relative’s death. Please ring the Tissue Donor Coordinator on 0800 432 0559 as soon as possible or speak to a member of nursing staff.

Further information can be found at www.nhsbt.nhs.uk/tissuedonation

Whole Body Donation

If your loved one has registered with a Medical School to donate their body please advise the bereavement team of the school’s details as soon as possible in order that the necessary procedures can be carried out promptly to meet the required timescales.

Arranging the funeral

Impartial advice, guidance and assistance for arranging a funeral is available from the staff at Cambridge City Council www.cambridge.gov.uk/bereavement-services

You do not have to use a Funeral Director, nor a religious minister, nor have a formal service in a Crematorium or a place of worship.

You do not have to wait until you have registered the death before contacting a Funeral Director. The Funeral Director will take care of all practical arrangements for you, from arranging transfer of your loved one from hospital to home or a funeral home to advising and guiding you through your chosen funeral in an expert way.

If you choose a Funeral Director to organise the funeral, be aware prices do vary so ask for a written quotation of the cost to meet your requirements. You may want to check if the Funeral Director is a member of a Trade Association which has guidelines for their practice.

The funeral costs are normally recoverable from the deceased's estate.

Once your relative is with the Funeral Director, if you wish, you will be able to see him or her at the Chapel of Rest, where you can spend as much time as you need with your loved one. You will also need to think about the clothes you would like your loved one to wear.

People to inform

Following a bereavement various people, companies and other interested parties need to be informed of the death.

Other people to contact

Bank

Building Society

Credit Cards

Child/young persons teacher

Place of work

Solicitor

Insurance companies

Residential

Nursing Home

Library/Clubs

Landlord,

Housing Dept

Telephone

Water Company

Gas

Electricity

Car Insurance Company

Post Office

Local Newsagent

Employer/ Trade Union

Television Licence

Government departments and local council services can be notified using the Tell Us Once Service (see page 7)

Stopping Junk Mail to the recently deceased

If someone you know has died, the amount of unwanted marketing post being sent to them can be greatly reduced which helps to stop painful daily reminders.

By registering with the free service www.stopmail.co.uk the names and addresses of the deceased are removed from mailing lists, stopping most advertising mail within as little as six weeks. If you cannot access the internet you can call 0808 168 9607, where you will be asked for very simple information that will take only a few minutes to complete. Alternatively, ask the bereavement team for a leaflet that can be returned in the post.

This free of charge service provided by the Bereavement Support Network will actively reduce the unwanted marketing mail but also can help reduce the likelihood of identity theft following the death of someone close. The information is not used for any other purpose and you only have to complete this once. Additionally to Stop Mail a comparable service can also be accessed from the Bereavement Register or Deceased Preference Service if you would prefer to use them.

Returning Items

Your loved one may have various items you need to return to the departments.

Call the number attached to the aid to organise return/ collection.

Guidance and who to turn to

The Chaplaincy Team

The hospital Chaplains are available to offer pastoral, spiritual and religious support to those of all faiths and beliefs. They can be contacted on 01480 847474 or through the hospital switchboard on 01480 416416.

The chapel is located on the main corridor of the ground floor of the hospital between X-Ray and the Critical Care Centre. The chapel is open day and night and all are welcome.

If available a member of the Chaplaincy Team can accompany you when visiting the Bereavement Centre.

Your GP can help

Everyone experiences difficult reactions following a loss. Bereavement can turn our world upside down and is one of the most painful experiences we have to endure. Some people feel extremely anxious or may have trouble sleeping. If you feel that you or your family need care and support from the GP, please do not hesitate to contact them or ask if they would be prepared to visit you.

Grieving

Sudden and unexpected death

A sudden, accidental, unexpected death shatters the world, as we know it. It is often a loss that does not make sense. The sudden death leaves us feeling shaken, unsure and vulnerable. The grief response following a sudden loss is often intensified since there is little to no opportunity to prepare for the loss, say goodbye, finish unfinished business or prepare for bereavement. We are suddenly forced to face the loss of our loved one instantaneously and without warning.

A sudden tragic event shatters our sense of order and thrusts us into a world changed forever. We may experience a greater sense of vulnerability and heightened anxiety. The safe world we once knew, no longer exists. We fear for our family, our friends and ourselves and we may become preoccupied with thoughts that this will happen again.

It is incredibly important that you try to take care of yourself. You are dealing with an event that is beyond your control and it is very important to do things that help you re-establish your sense of control over your world. It is also important to focus on the basics the body needs for day-to-day survival. Take it one hour at a time, one day at a time. There is more information about taking care of yourself later in this document.

Expected death

If the death of your loved one was expected, you will still find yourself in a state of shock at the news of their death. No matter how hard we try to be prepared, the death of a loved one will affect us enormously and change our world, as we knew it.

How you respond to a death or a bereaved person will be very individual and personal. These are some of the things people often say when someone dies. They may help you to feel that you are not completely alone.

• ‘I can’t believe it’ it may take you a long time to grasp what has happened. Some people carry on as if nothing has happened. It is terribly hard to believe that someone important is not coming back

• ‘I feel nothing’ the shock can make you numb, you may feel you’re in a different world

• ‘Why did it have to happen?’ death can seem cruel and unfair, especially when you feel someone has died before their time or when you had plans for the future together

• ‘I feel such pain’ Physical and mental pain can feel completely overwhelming and very frightening

• ‘I go over it again and again’ you can’t stop thinking about the events leading up to the death

• ‘If only I had….’ you may feel guilty about things you have said or did or that you didn’t say or do

• ‘I feel so depressed, life has no meaning, I can’t go on’ many people say there are times after a death when they feel there is nothing worth living for and they feel like ending it all

• ‘I hear and see her, what is wrong with me?’ thinking you are hearing or seeing someone who has died is a common experience and can happen when you least expect it

• ‘They said I’d be over it in a few months’ many people find it takes much longer to learn to cope without someone to love

• ‘One minute I’m angry and the next minute I can’t stop crying’ many people find the mood swings very frightening

Immediately following your bereavement

Your first response to bereavement is almost inevitably the feeling that it can’t be real, that it has not actually happened. These feelings may be accompanied by feelings of numbness - what many commonly call, “shock” - and a general sense of things being unreal. Some describe this sense of unreality as “living in a haze” or “moving in slow motion.” This numbness is often mixed with and followed by the more familiar signs of grief: extreme, painful sadness and fear as well as physical problems such as insomnia and an inability to eat.

At the time of your loved one’s death

Most of us would want to be present when a loved one dies. It’s the last thing you’ll do for the dying person and for many it seems right to be with them until the end of their life. Being present may help to confirm the reality of the death and assist you in your grieving.

Sometimes this isn’t possible, however, and you may be left feeling guilty, angry or cheated - particularly when someone’s died after a long illness.

You may have been with your loved one for hours and when you leave for a cup of coffee, your loved one slips away. It is as though they are fighting while the family are there but when the family leave, they can slip peacefully away. Sometimes it seems to work the other way and your loved one holds on until the family are all present and then peacefully dies. It’s natural to seek causes for the death and you may have many unanswered questions.

The bereavement staff can arrange for you to meet the doctors or Consultant who cared for your loved one. You will then be able to ask the questions you have about the care of your loved one. This meeting can be very helpful and can help you move forward through your grief.

After the funeral

The first week or so after a death is a busy time: telling others, registering the death and making funeral arrangements. The full reality of the death may not hit you until after this time, when friends and family may have moved away and the real pain of grief begins.

After the initial impact, you may find that you’re up one minute and down the next. This is normal. Confusion, disorganisation, anger and guilt are common feelings, which may fluctuate over the coming months, giving way to apathy, sadness and depression as time goes on.

The following comments were all expressed by bereaved people and show the variety of feelings that can be experienced:

• Guilt - “If only we hadn’t rowed just before the accident. I feel so guilty that I gave him a hard time before he died.”

• Anger - “I was so angry; I wanted to hit out at God and the world. I wanted to hurt everyone just like I’d been hurt. I wanted to destroy. He’d left me and I hated him for it.”

• Longing - “My whole being ached for her. I could think of nothing else. Every minute I thought she’d come through the door again. Again and again I’d hear her voice, see her in the crowd. Each time I thought of her it was like a knife in my heart.”

• Exhaustion - “I’d been feeling restless and couldn’t sleep. I paced and ranted. Now, I have an opposite reaction. I sleep a lot but still feel worn out. I don’t even want to see the friends who’ve kept me going. I sit and stare, too exhausted to move.”

Bereavement literally means being robbed and deprived of hope. As the reality of your loss sinks in, you may feel anger, hatred - and guilt. Someone must be to blame and it’s all too easy to wrongly blame yourself.

Even after the rawness of the feelings fade, you may undergo long periods of adjustment, not all of which are clearly understood. If you catch yourself having too much fun, or even feeling that life is starting to be bearable again, this can turn to guilt or renewed grief that your loved one is no longer there to share it.

Bereavement is an immensely stressful event that can take a huge toll on the body, potentially causing all sorts of physical problems, including physical exhaustion, uncontrollable crying, sleep disruption, palpitations, shortness of breath, headaches, recurrent infections, high blood pressure, loss of appetite, stomach upsets, hair loss, disruption of the menstrual cycle, irritability, worsening of any chronic condition such as eczema or asthma, and visual and auditory hallucinations.

The loss of a loved one sets off a powerful stress response in the body, especially the autonomic nervous system (the ‘flight or fight’ system) that controls the body’s readiness for action. The heart responds to this greater nervous drive with an increase in pulse and blood pressure. Even if you appear slow and down, inside you may be in turmoil.

Depression can disrupt sleep and appetite, and cause the body to slow down. Anxiety is also common during grieving, and can cause a racing pulse, hot sweats, poor sleep and loss of appetite.

Finding support

It’s not unusual at times to feel that you’re going mad through the intensity of your grieving. Friends and colleagues can help by letting you talk about it at your own pace for as long as it takes, by simply being there and acknowledging your feelings - and by not being shocked by them.

You may find you cannot and do not want to fully express your anguish and grief to members of your family or friends for fear of hurting them and causing them more pain. Although it is important to share your feelings with your family and friends, it can also be very helpful to find someone else to talk to and listen to how you are feeling. There are specialist agencies and groups that offer support. Many of these groups offer counselling.

Children and Bereavement

Breaking the news

It’s never easy to break the news of a death to a child. If the child isn’t told, he or she may be left confused, possibly imagining things worse than the reality. It’s therefore important that you, as a parent, or someone known to and trusted by the child tells him or her of the death soon after it’s occurred, using touch to comfort and console.

• Use simple, factual words or phrases such as ‘dead’ or ‘has died’ to avoid confusion in the child’s mind. Phrases such as, ‘slipped away’ or ‘God has taken him’ can be frightening or misleading.

• Answer a child’s questions truthfully and as often as they’re asked, and admit to not knowing the answer to a question if necessary.

• Practice open and honest communication at all times. Shedding tears is normal and indicates to the child how much the dead person meant to you.

• Inform your child’s school of the death and ask for the support of individual teachers as necessary.

• Accept children as bereaved people and don’t push them aside.

It can be important for children to see the dead body as long as they feel comfortable. It reinforces the ‘deadness’ and confirms that the person is no longer living. To say goodbye not only emphasises the finality of death but is also a natural reaction to someone leaving us. Like adults, children - even young ones - need to make choices after gentle preparation. They too may want to say goodbye, place a favourite toy or flowers in the coffin, or write a letter of farewell.

Children’s books on death and grief

Below is a list containing a few suggested titles. By no means does it encompass everything that’s available. Many of these books can be bought from high street retailers as well as online bookstores.

• Badger’s Parting Gifts by Susan Varley (Collins Picture Lions)

• The Original Velveteen Rabbit by Margery Williams (Mammoth)

• Remembering Grandad by Sheila and Kath Isherwood (Oxford University Press)

• What Do We Think About Death? By Karen Bryant-Mole (Waylon)

• Remembering By Dianne Leutner (Child Bereavement UK)

Useful numbers

• AGE UK

National Helpline: 0800 169 6565

Cambridgeshire: 0300 666 9860

Website: www.ageuk.org.uk

• CHILD BEREAVEMENT UK

Tel: 0800 028 8840

Website: www.childbereavementuk.org

• CRUSE BEREAVEMENT CARE

Local: 01733 348439 (answer phone)

Tel: 0808 808 1677

Website: www.cruse.org.uk

• CRUSE BEREAVEMENT CARE YOUTH INVOLVEMENT PROJECT

Helpline: 0808 808 1677

Website: www.hopeagain.org.uk

• (PCVS) - SITTING SERVICE FOR CARERS

Tel: 01733 342683

• SAMARITANS

National Tel: 116 123 (freephone)

Website: www.samaritans.org

• SOLDIERS, SAILORS, AIRMEN AND FAMILIES (SSAFA)

Tel: 0800 731 4880

• Ormiston Families S.T.A.R.S

(Bereavement Support for the Young)

Tel: 01223 292276

www.ormiston.org

• THE SILVER LINE

Tel: 0800 470 80 90

• WAY WIDOWED AND YOUNG

Tel: 0300 201 0051

Website: www.widowedandyoung.org.uk

• WINSTON'S WISH

Helpline: 08088 020 021

General enquiries: 01242 515157

Website: www.winstonswish.org

Further information

• National Association of Funeral Directors (NAFD)

Tel: 0121 711 1343 www.nafd.org.uk

• The National Society of Allied and Independent Funeral Directors (SAIF)

Tel: 0345 230 6777 www.saif.org.uk

• What to Do After a Death - Free Booklet (DWP1027) From the Benefits Agency

• Natural Death Centre

Tel: 01962 712 690 www.naturaldeath.org.uk

• Gov.UK – Death and Bereavement www.gov.uk/when-someone-dies

We recognise that not everyone will find this document easy to read. We can arrange for large print, audio tape versions and for summaries or explanations in other languages. Please call 01733 673543 if we can help.

Local Funeral Directors

Huntingdon

Co-operative Funerals

3 St Peter’s Road, Huntingdon PE29 7AA

Tel: 01480 710215

Owned and operated by Central England Co-operative

58 High Street, Huntingdon PE29 3DN

Tel: 01480 451917

Owned and operated by Central England Co-operative

Kingfisher Independent Funeral Director

10-10A Princes Street, Huntingdon PE29 3PA

Regency Funeral Directors

36 Cromwell House, High Street, Kimbolton, Huntingdon, PE29 3DN

William Peacock and Sons

Castle Hill Lodge, Castle Moat Road, Huntingdon PE29 3PG

Owned and operated by Dignity PLC

Fulbourn

Woodland Wishes, Natural Burials,

4 High Street, Fulbourn, Cambridge CB21 5DH

St Ives

Dennis Easton, incorporating Robert A Parish

The Lodge, 1 Broad Leas, St. Ives, PE27 5PU

Tel: 01480 412938

Tel: 01480 759408

Tel: 01480 453882

Tel: 01223 880002

Tel: 01480 879291

Owned and operated by Central England Co-operative

Easton and Cook, Independent Funeral Director

2B Harding Way, St Ives, PE27 3WR

Kingfisher Independent Funeral Director

Cemas House, New Road, St. Ives PE27 5BG

Tel: 01480 301400

Tel: 01480 573080

St Neots

T.L.Cobbold

11-13 New St, St Neots, PE19 1AE

Owned and operated by Dignity PLC

Co-operative Funerals

1 Huntingdon St, St Neots PE19 1BG

Tel: 01480 710939

Tel: 01480 710464

Owned and operated by Central England Co-operative

Kingfisher Independent Funeral Director

Gate Lodge, Cemetery Road, St Neots

PE19 2BX

Ramsey

Swearers Funeral Service

Blenheim Rd, Ramsey, Huntingdon PE26 1AL

Owned and operated by Dignity PLC

Muchwood Green Burial Ground

Muchwood Lane, Ramsey, Huntingdon PE26 2XH

March

George James & Son

City Road, March PE15 9LS

Tel: 01480 471001

Tel: 01487 812239

Tel: 07715 479009

Tel: 01354 652208

Owned and operated by Central England Co-operative

Turner and Son, Independent Funeral Director

27 City Road, March, PE15 9LS

K.E. Rolfe Independent Funeral Directors

6-8 Dartford Road, March PE15 8AD

Chatteris

Co-operative Funerals

72 High Street, Chatteris, PE16 6NN

Tel: 01354 652101

Tel: 01354 651499

Tel: 01354 350093

Owned and operated by Central England Co-operative

Chatteris, Independent Funeral Services

27a High Street, Chatteris PE16 6BQ

Tel: 01354 696740

Ely

Ely Funeral Service

30 Forehill, Ely CB7 4AF

Owned and operated by Dignity PLC

Ely Funeral Service

4 Tower Road, Ely CB7 4HW

Owned and operated by Dignity PLC

A.G Carter, Independent Funeral Director

6 Froize Lane, Ely CB6 3UQ

C.E. Fuller and Co, Independent Funeral Director

23 Hall Street, Ely CB7 5BN

Willingham

Tel: 01353 260993

Tel: 01353 260988

Tel: 01353 740251

Tel: 01353 720439

Willingham Funeral Service, Independent Funeral Director Berrycroft, Willingham, CB24 5JX

Tel: 01954 261999

F W Cook Funeral Service, Independent Funeral Director

49 Church Street Willingham CB24 5HS

Sawtry

Co-operative Funerals

98 Green End Road, Sawtry PE28 5UZ

Tel: 01954 260325

Tel: 01487 280107

Owned and operated by Central England Co-operative

Comments, queries and further assistance

It is hoped that the information contained within this booklet will be of assistance to you, but if there is any point or problem that you may experience, which is not covered - please ask the Bereavement Team, we would very much like to help.

We are determined to provide the best possible service to patients and other visitors to the Trust and welcome all comments on the service we provide, whether good or bad, so that we can act on these comments to continue to improve the service we provide.

If you have any comments on the service you have experienced, you can make comments to the Bereavement Manager, alternatively the Patient Advice and Liaison Team (PALS), or complete and return the ‘tear out’ page 30 of this booklet.

Disclaimer

We wish to thank the advertisers and sponsors, without whom this publication would not be possible.

However the North West Anglia NHS Foundation Trust does not endorse any products or services they provide.

Reference: Hinchingbrooke Hospital Bereavement Book

Review date: July 2026

Publication date: July 2024

We appreciate this is a difficult time for you, but it would help us to provide the best service we can if you could share your views with us.

On which ward was your relative/friend cared for prior to their death?

Was the advice and information you received from the ward staff helpful?

Was the advice and information you received from the Bereavement Care Centre staff helpful?

Is there anything we can improve on?

Was this booklet helpful?

Is there any other information you feel should be included?

Thank you very much for taking the time to complete this. Please send this form to: Bereavement Manager, Hinchingbrooke Hospital, Hinchingbrooke Park, Huntingdon PE29 6NT.

The Hospital would like to thank RNS Publications for publishing this information and the following pages contain some features from services o ering their help at this time.

Whilst the Hospital is grateful of their support it does not endorse or recommend any of the services that they provide.

STOPPING JUNK MAIL

It is distressing to deal with a bereavement and unsolicited mail can be insensitive and destructive during a grieving process.

By scanning the below QR code on your phone or visiting www.stopmail.co.uk, we are able to securely share this information with mailing organisations and under the Data Protection Act the information will not be used for any other purpose.

Other benefits reduce the possibility of identity fraud, such as assumed identity and you will only have to supply the information once.

This publication has been jointly developed between ourselves and the hospital. We hope that it has been or will be of help at this time and we welcome any comments or suggestions that you may have.

Please contact us either by phone, email or by post.

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