If the death of your relative or friend occurred in the hospital, please contact the Bereavement Centre between 9.30am and 4.30pm, Monday to Friday (except bank holidays):
If the death of your relative or friend occurred in the hospital, please contact the Bereavement Centre between 9am and 4.30pm, Monday to Friday (except bank holidays):
Direct number - 01623 422702
Direct number - 01623 422702
Via main switchboard - 01623 622515 extension 4189 or 4190
Via main switchboard01623 622515 extension 4189 or 4190
If you have been advised that the Coroner will be involved, the Coroner’s Office will contact you directly.
Dear Relatives/Friends,
On behalf of Sherwood Forest Hospitals, we would like to offer our sincere condolences on your bereavement. We understand the distress and upset that losing someone we love brings and the grief that follows. However, I would like to assure you that our Bereavement Centre Team is on hand to support you through this difficult time.
Following death there are many arrangements to be made. It is very difficult to think about these at a time when someone we love has passed away. However, we have produced this guide to provide you with some help and guidance in the steps that you may need to take following the death.
Whilst this booklet supports services offered by the Bereavement Centre Team at King’s Mill Hospital, information within the booklet will also support families whose loved one has sadly passed away at either Newark Hospital or Mansfield Community Hospital.
Following the loss of your loved one please contact the Bereavement Centre Team on the contact details provided and our team will guide and support you and your family through the next stages. The team are on hand during this difficult time and will endeavour to deal with any concerns or questions you may have.
Bereavement Team
01623 422702
We would like to reassure you of our commitment to the highest level of care to our patients and relatives.
Section 1:
First
24 hours
May I see my relative/friend?
• Yes of course, as long as you are either classed as next of kin or are a member of the immediate family, such as a parent, child or sibling. Viewings can take place in the hospital Chapel of Rest by calling 01623 422702 and are by appointment only between the hours of 10.30am – 3.30pm Mon-Fri excluding bank holidays.
• In the case of an emergency (normally within the first 24 hours) there is also an on-call service, which is accessible via the hospital main number 01623 622515. Please ask to speak to the on-call mortuary technician who will arrange a time for viewing.
• It is advised that more distant family members or friends view at the funeral director’s chapel, but for those who need to see the deceased at the hospital, permission from the next of kin will be required.
• Viewing appointments are normally for 30 minutes from the agreed time. If you think that you will be late please let us know as soon as possible as alternative arrangements may need to be made.
Tissues and organs for transplant
Many people ask about the possibility of donating tissues and organs for transplant purposes.
Sherwood Forest Hospitals support tissue donation and would like to offer this as a positive option to all designated representatives of families. We have a specialist nurse available, if required, to contact you to offer information and choice about tissue donation. Organ donation (the donation of the heart, lungs, kidneys, liver or pancreas for transplantation) can only take place from a limited number of people who have died, whilst on a ventilator, on the Intensive Care Unit. However, people who have died elsewhere may still be able to provide invaluable help to others by the donation of tissues.
Eye (corneal) transplantation can restore sight to people with cornea problems.
Human heart valves can be donated and transplanted to save the lives of children born with heart defects and adults with damaged heart valves.
Bone and skin can help those undergoing orthopaedic (bone) surgery, or for those with severe burn injuries.
Tendons and ligaments (the elastic like cords that attach bones and muscle to each other) can be donated to help rebuild damaged joints which will help people move more easily. You can choose which tissues you wish to donate.
There are some age limits that will be discussed with you at the time. It is best if the donation takes place within 24 hours of the death, but sometimes donations can go ahead up to 48 hours.
If you want to learn more about tissue donation, then you can contact the National Referral Centre on 0800 432 0559, this is an answering service, please leave your name and full telephone number including area code and the tissue coordinator will call you back.
The role of the Medical Examiner Service
Medical examiners are senior medical doctors, who are trained in the legal and clinical elements of death certification processes. A medical examiner must always be independent of the case and cannot know, or have treated, the deceased patient on which they are carrying out scrutiny of the circumstances of death.
Their role includes:
• speaking to the doctor who treated the patient on their final illness
• reviewing the medical records and any supporting diagnostic information
• agreeing the proposed cause of death and the overall accuracy of the medical certificate of cause of death
• discussing the cause of death with the next of kin/informant and establishing if they have any concerns with care that could have impacted/led to death
• acting as a medical advice resource for the local coroner
• informing clinical governance systems to highlight deceased patients who require a mortality case record review so any formal learning can be gained by the provider organisation
• ensuring that patterns and concerns about care are raised appropriately
• enabling a medical examiner officer to conduct component parts of the role under delegated authority.
Medical Examiner Officers supports Medical Examiners in their role in reviewing the circumstances and causes of death. Their role includes:
• establishing the circumstances of individual deaths by performing a preliminary review of medical records to identify clinical and circumstantial information, for review by the Medical Examiner
• sourcing additional details where required, for review by medical examiner.
• assist in highlighting cases for assessment by the Structured Judgement Review team (SJR), Child Death Overview Panel (CDOP), Clinical Governance teams and the Learning Disability Review Teams (LeDeR)
• they may also assist with, under delegated authority from a Medical Examiner, two aspects of the scrutiny process: the discussion with the attending practitioner, and the discussion with the bereaved to establish if they have any concerns or questions about the death of their loved one.
Section 2:
Practical arrangements
What do I need to do?
It would be very helpful if the person who is dealing with the arrangements could contact the Bereavement Centre after 9.30am following the death. The contact details for the Bereavement Centre are:
Direct number: 01623 422702
Main switchboard: 01623 622515 extension 4189 or 4190
There will be a few questions that you will be asked, these will include whether the funeral arrangements have yet been considered and if so if there is to be a burial or cremation, the occupations of the deceased and whether you were present at the moment of death.
Once the case has been discussed with the Medical Examiner, a doctor who had seen the deceased whilst they were alive can issue a Medical Certificate of Cause of Death. Whilst the doctors endeavour to write the certificate as soon as possible after the death has occurred, there are times when this can take a few days.
In certain circumstances, the death will need to be discussed with the Coroner. The role of the Coroner, reasons for referral and possible outcomes are explained in detail on page 13.
Deaths in the community
Where a sudden death occurs in the community, the deceased may be brought directly to the Mortuary at the hospital.
Sometimes a patient is brought to the Emergency Department and a doctor will go to the ambulance to verify that the patient has died. Although as a relative you may be cared for within the department these are considered to be deaths in the community. In these circumstances the ambulance service will send the details to the Coroner’s Office directly. The Coroner’s Office will make enquiries as to whether the deceased’s GP can issue a Medical Certificate of Cause of Death, if not a post mortem examination may be required.
Collecting Personal Property
You will be given the opportunity to collect clothing and personal belongings from the ward who cared for the deceased. Jewellery (removed prior to death by the deceased themselves or on clinical grounds by medical staff), money, and other high value items will be sent to the Hospital’s General Office by the ward for safe keeping and collection. The General Office can be contacted on 01623 622515 extension 3006.
Please be aware that items of jewellery worn by the deceased at time of death will remain with the deceased and can only be removed by the funeral directors at the family’s request. Property that is not collected will be held for approximately one month, after which time it will be disposed of according to hospital policy.
Stopping Junk Mail to the recently deceased
If someone you know has died, the amount of unwanted marketing post being sent to them can be greatly reduced which helps to stop painful daily reminders.
By registering with the free service www.stopmail.co.uk the names and addresses of the deceased are removed from mailing lists, stopping most advertising mail within as little as six weeks. If you cannot access the internet you can call 0808 168 9607, from a landline or 0333 006 8114 from a mobile, where you will be asked for very simple information that will take only a few minutes to complete. Alternatively, ask the Bereavement Team for a leaflet that can be returned in the post.
This free of charge service provided by the Bereavement Support Network will actively reduce the unwanted marketing mail but also can help reduce the likelihood of identity theft following the death of someone close. The information is not used for any other purpose and you only have to complete this once. Additionally, to Stop Mail a comparable service can also be accessed from the Bereavement Register or Deceased Preference Service if you would prefer to use this.
Outpatient Appointments
It may take time for the fact of your loved one’s death to be communicated to all aspects of the hospital administration. To avoid distress, you may find it helpful to telephone and cancel any outpatient appointments.
Registering the death
A member of the Medical Examiner’s Service will inform you of the proposed cause of death agreed by the Medical Examiner and attending practitioner. This proposed cause of death is documented on the Medical Certificate of Cause of Death (MCCD).
The MCCD is sent electronically by the Bereavement Service to Mansfield Registration Office who will then contact you to arrange the formal registration appointment.
Mansfield Registration Office
County House
100 Chesterfield Road South Mansfield NG19 7DN
Tel: 0300 500 8080
Mansfield Registration Office will contact you to arrange a face-to-face registration appointment. The Registrar, once registered, will issue you with a green form, which must be given to the undertaker arranging the funeral. In addition, you can purchase a certified copy of the death certificate. You may need certificates for organisations such as the deceased’s employer, life insurance company, bank/building society. There is a charge per certificate (payment is by cash or card).
Further information about registering the death is available by following the links to births, marriages and deaths on the Nottingham City Council website, link: www.nottinghamshire. gov.uk/birthsdeaths-marriages-and-civil-partnerships/deaths/how-to-register-adeath.
Please note that if the Coroner has been involved there may be an additional delay whilst the Registrar awaits paperwork from the Coroner. This paperwork will not normally be issued until a member of the Coroner’s Office has spoken to you. Additional information can be found on page 14.
Who can register the death?
• A relative
• Someone present at the death
• An official from the hospital where the death took place
• The person making the arrangements with the funeral directors
The appointment usually lasts 30 minutes.
Information needed to register a death
Please provide correct spellings for all information given to the Registrar.
Maiden name: ............................................................................................................................
Any other previous names: (e.g. if a woman has been married more than once) .............................................................................................................................
Any other names: (e.g. usually known as even if not formal name)
Date of birth: .............................................................................................................................
Place of birth: (town & county in England/Wales; or country if born overseas as the country is now known, not as at the time of birth, e.g., Bangladesh not East Pakistan)
Name/address/occupation of spouse or civil partner (if surviving) or name and occupation (if deceased):
NHS number of deceased (please bring medical card if you have it):
Tell
Us Once - helping you to tell the people who need to know
When someone dies, there can often be several government departments and agencies to notify. For example, a passport or driving licence may need to be cancelled, or benefits stopped.
The Tell Us Once service is offered by the Registrar and is designed to make things simpler for you, by helping you give this information to government only once.
If I take part in Tell Us Once, what government departments and organisations can be told about the organisations?
Tell Us Once can notify the following departments after you have registered a death:
• Adult Social Services
• Attendance Allowance
• Blue Badge parking permit
• Council housing
• Council Tax
• Council Tax Benefit
• Disability Living Allowance
• Driver and Vehicle Licensing Agency
• Electoral services
• Employment Support Allowance
• Housing Benefit
• Income Support
• Jobseekers Allowance
• Library services
• Overseas Health Team
• Owed payments to council
• Passport Service
• Personal taxation
• Tax help for older people
• War pensions scheme
• Working Tax Credit
Where applicable, Tell Us Once will pass details to these departments on your behalf. The departments you choose to notify will contact you directly if they need any more information to process your change in circumstances.
Following the registration of the death, the Registrar will set up the deceased’s details on the Tell Us Once national database. This usually takes around five minutes at the end of the registration. Your Registrar will then provide you with a unique Tell Us Once reference number. Your options for accessing Tell Us Once service are:
• By phone - 0800 085 7308
• Online - by accessing www.gov.uk/after-a-death
• Customer Service line - 0300 500 8080
Families of former coalminers
If the deceased had worked as a coal miner, we recommend that you contact the Coal Industry Social Welfare Organisation (CISWO) on telephone 01623 625767.
The staff at CISWO will advise you on a number of issues and are also happy to liaise with the Coroner’s Office on your behalf if necessary.
Section 3: Coroner and post-mortem examinations
Cases referred to the Coroner
Coroners are independent judicial officers who investigate someone’s death.
There are many reasons why a medical certificate is not issued immediately, and a death needs to be discussed with the Coroner, including:
• No doctor attended the deceased during their last illness
• Although a doctor attended during the last illness the deceased was not seen within 28 days before or after death
• The cause of death appears to be unknown
• The death occurred during an operation or before recovery from the effects of an anaesthetic
• The death was sudden or unexpected
• The death was unnatural
• The death was in suspicious circumstances
• The death may be related to a person’s employment, past or present
The Coroner will look at the circumstances of the death and decide what happens next. This may take some time. The Coroner’s Office will contact you directly to advise of the next steps.
The outcome of a report to the Coroner
1. A certificate issued. The Coroner’s Officer will contact you to discuss and ascertain whether you have any concerns about the death. Once the Coroner is satisfied that there are no concerns, the doctor will be instructed to issue a certificate and the Coroner’s Officer will issue a Green Form A / 100A. This informs the registrar that they are aware of the death but no further investigation is necessary and permission has been given to the doctor to issue the Medical Certificate to the Registrar of Deaths.
2. The commencement of an investigation, which may or may not result in an inquest. In these circumstances there will not be a post-mortem examination, and the Coroner’s Office will keep you informed of developments, including when the deceased can be released from the hospital.
3. A post-mortem ordered to determine the exact cause of death. If the Coroner orders a post-mortem examination it becomes a legal obligation, and although you can raise any objections that you may have, there is no right to refusal. If the coroner has ordered a post-mortem examination but there is no requirement for an inquest, the Coroner will send Pink Form B /100B directly to the registrar. This is instead of the Medical Certificate from a doctor.
Once the results of the examination are known, and if an inquest is not required, a certificate to register the cause of death will be issued by the Coroner’s Office and sent directly to the registering office. The Registrar’s office will contact you directly to arrange an appointment to complete registration.
Post-mortem examinations
There are two types of post-mortem, Coroner’s post-mortem, and hospital post-mortem.
Coroner’s post-mortems are carried out by law and therefore permission from relatives is not needed.
All Coronial post-mortem examinations are carried out at Queen’s Medical Centre in Nottingham. The actual post-mortem examination is carried out by a doctor, who is usually a consultant, with assistance from highly qualified medical technicians. It is carried out in a special room, which is close to the Chapel of Rest and is rather like an operating theatre, under conditions that are very similar to an operation.
The staff are very experienced and are aware of people’s needs at this time and treat each deceased person with dignity and respect, as they would expect for a member of their own family. From time to time, professionals in training with a legitimate interest, such as medical students, and student nurses view the examination as part of their training. If you have any strong objection to this, please inform the Coroner.
The Coroner Office address is: -
HM Coroner for Nottinghamshire
The Council House, Old Market Square, Nottingham NG1 2DT
Tel: 0115 841 5553
Email: coroners@nottinghamcity.gov.uk
Coroner’s Office opening hours: Monday to Friday - 9am to 4.30pm
Weekends and bank holidays: Closed
Hospital post-mortems, you may also be asked if you will give your permission for a hospital post-mortem examination to be performed. These are sometimes necessary to determine exactly how a person has died. They are very important for doctors to learn about the causes of death and improving treatments.
Should this situation arise a member of the clinical team will support you through the consent process.
The post-mortem will be done as soon as possible after the death and the performing of a post-mortem examination should not affect funeral arrangements unless there are exceptional circumstances.
Is there anyone I can speak to about the post-mortem?
If you have any queries regarding the post-mortem examination, then you should contact the person who has authorised it. Therefore, if it is a Coroner’s post-mortem, you should contact the Coroner’s Office or in the event of a Hospital post-mortem, the Bereavement Centre, who will be able to contact the responsible Consultant.
Section 4: Funeral Arrangements
Arranging the funeral
As the decision about who will conduct the funeral for your loved one is an important one, consider talking to more than one company before making your final choice. Recommendations by family and friends may also help in selecting. Finally, if you wish to visit your loved one in the funeral director’s chapel you may prefer to choose a company nearer to where you live.
It is advisable to contact the funeral director of your choice as soon as possible to discuss arrangements. It is not necessary to wait until you have collected the death certificate/registered the death.
Burials abroad
If a person is to be buried outside England and Wales (this includes Scotland, Northern Ireland, and the Republic of Ireland as well as other parts of the world), the funeral director will be able to help you with this. When you register the death, you will need to obtain at least two certified copies of the death certificate (some consulates and embassies require more). You will need to give the copies to your funeral director who will then obtain an ‘Out of England’ certificate.
Funeral Payments
A funeral payment is a payment to help people on a low income with the essential costs of a funeral. You do not have to repay a funeral payment, although it can be recovered from the estate of the person who has died.
Who can claim a funeral payment?
You can claim a funeral payment if you or your partner is getting one of the following:
• Income Support
• Income-based Jobseeker’s Allowance
• Housing Benefit
• Income-related Employment and Support Allowance (ESA)
• Pension Credit
• Child Tax Credit if your award includes a child, disabled child, or severely disabled child element
• Working Tax Credit including an extra amount for disability
• Universal Credit
When to claim a funeral payment
You can claim a funeral payment from the date of death up to three months after the date of the funeral, even if you have already paid the funeral bill.
You can claim by:
• Phoning the Department for Work and Pensions (DWP)
Bereavement Service. They can take a claim for a funeral payment and bereavement benefits over the phone.
• They can also do a benefit check to see if the next of kin is entitled to any other benefits because of the death
• Contacting your local Job Centre Plus Office for a claim form SF200
• Downloading an SF200 claim form from the GOV.UK website at www.gov.uk
If you are refused a funeral payment
If you are refused a funeral payment or think your award is lower than it should be, you can challenge the decision. You should do this within one month of the decision.
For more information about funeral payments from the Social Fund, go to GOV.UK website at www.gov.uk
For more information about challenging a decision, see problems with benefits and credits.
If you are not happy with a funeral payment decision you can also consult an experienced advisor, for example at the Citizens Advice Bureau.
Responsibility for the funeral
You will not get a funeral payment just because you are paying for a funeral. The Job Centre Plus Office, or Social Security Agency Office in Northern Ireland, must accept that it is reasonable for you to be responsible for the funeral costs and that there is no one else who should be paying for it. If you are the partner of a person who has died, you can be paid a funeral payment as long you meet the benefit conditions.
If you are a close relative, family member or a friend of the deceased, you may be able to get a funeral payment. This will depend on whether there are other relatives alive who are not on benefits. If there is someone closer to the deceased who is not on benefits, you cannot usually get a funeral payment. In this situation, Job Centre Plus will also consider whether it is reasonable for you to accept responsibility for the funeral expenses.
What costs can be met
A funeral payment will not cover all the costs of a funeral. A funeral payment can include:
• The costs of a new burial plot or the costs of cremation
• The cost of transporting the body for the return journey between the funeral home or place of rest and the place where the person died. But only if this journey is over 50 miles
• The cost of transporting the coffin and one car of the mourners to the funeral
• The cost of getting documents to release the assets of the person who has died
A funeral payment can also include up to £700 for other expenses, such as director’s fees, flowers or extra religious requirements.
Section 5: Frequently asked questions
I have been told that there are restrictions on viewing the deceased. Why is this and what does it mean?
Although you will normally be able to see your relative/friend, in very rare circumstances there may be restrictions for health and safety reasons. In such cases there is a requirement for the deceased to be placed in an enclosed protective covering (sometimes known as a “body bag”). This is usually for one of the following reasons:
• The doctor has reason to believe the deceased had, or could have had, an infectious disease, which may remain infectious after death.
• It is felt that the remains of the deceased are in such a condition that to view them entirely would be too distressing for the bereaved. The implications of this would be discussed with you at the appropriate time and it would be your decision whether you wish to see them.
In such cases, when you go to see your relative/friend they will remain in the protective covering, which will be opened, and you will be advised about close physical contact, such as kissing, and any other special precautions at that time.
You should also be aware that, in such cases, funeral directors have their own protocols and guidelines to follow. Therefore, embalming may not take place and viewing may be restricted. You should discuss this with your individual funeral director.
Who do I need to inform of the death?
Please be aware that some of these will be covered as part of the Tell Us Once service.
• The local Social Services Department of the Council, if the deceased was getting meals-on-wheels, home help, day centre care or had an appliance or piece of equipment issued by the department
• The Inland Revenue
• The local Council Housing Department if the deceased was living in a Council House
• The local Council Tax Office and/or Business Rates Office
• The local Council Housing Benefit Section if the deceased was getting Housing Benefit and/or Council Tax Benefit
• Any other Hospital the person was attending
• The landlord, if the deceased was living in rented accommodation; or the mortgage provider if the house is mortgaged
• The deceased’s GP practice
• Any employer and trade union
• The deceased’s bank(s) and/ or building society(s)
• The car insurance company. (NB; if you are insured to drive the car under the deceased person’s name, you will cease to be legally insured)
• The deceased’s water, gas, electricity and telephone suppliers
• The Post Office, so that they can redirect the deceased’s mail to the person who will be responsible for the estate
• Any company or personal pension provider
• Any home and/or contents insurance company (to ensure cover continues where necessary)
• Any life insurance company with which the deceased had a policy
• The teacher, employer or college of any closely related child or young person (if a parent, brother, sister, grandparent or close friend has died)
• It may be appropriate to contact a minister of religion or representative of your faith community
Things to send back
• Passport to the Passport Office
• Driving Licence to the Driver and Vehicle Licensing Agency, Longview Road, Swansea, SA6 7JL
• The registration documents of a car, for the change of ownership to be recorded
• Any National Insurance papers to the relevant office
• Any NHS equipment such as wheelchairs, hearing aids and artificial limbs
• Membership cards of clubs and associations - claiming refund due
• TV licence for a refund
• Bus pass
• Library books and tickets
• Season ticket - claim any refund due
Things to cancel:
• Milk, papers and anything else delivered on a regular basis to the house
There are children that are affected by this bereavement. How can I help them?
It is our experience that children often find it helpful to talk about the loss and how they are feeling. They also want to feel valued and part of the process, so including them in planning the arrangements (if they want to be) can be very helpful.
Pets
If you need help in finding a new home for any pets your loved one may have had, The Cinnamon Trust, a National charity, can offer advice. Tel: 01736 757 900. Website: www.cinnamon.org.uk
I feel I need some more help and would like to talk. Who can I contact?
If you need advice or are concerned about any aspect of care or treatment provided to your loved one please contact the Patient Experience Team on 01623 672 222 or email the Patient Experience Team mailbox - sfh-tr.pet@nhs.net
Bereavement is often a difficult time where you may experience many emotions ranging from disbelief and shock to guilt and anger. These are all quite natural feelings to experience but you may feel the need for someone to talk to.
On the following page there is a list of organisations who may be of assistance to you.
Useful contacts
The Department of Spiritual and Pastoral Care (multi-faith)
Opening Hours: Monday to Friday 8:30am to 4:30pm (excluding bank holidays)
Telephone: 01623 622515 extension 3047
Out of hours you can contact switchboard on 01623 622515 and ask to speak to the on-call chaplain.
Patient Experience Team (PET)
Opening Hours: Monday to Friday 8:30am to 5.00pm (excluding bank holidays)
Direct Dial: 01623 672222 or via Main switchboard: 01623 622515 extension 6101/3267/3004
Other organisations
Age UK Nottingham and Nottinghamshire
Telephone: 0115 844 0011
The Probate and Inheritance Tax Helpline
Telephone: 0300 123 1072
Self Help Nottingham
Produce a directory of self help groups in the Nottingham area
Information line: 0115 911 1662 (9am to 5pm)
Cruse Bereavement Care
Telephone: 0808 808 1677 (Freephone)
National email: helpline@cruse.org.uk www.cruse.org.uk
Cruse National Helpline for Children & Young People
Support, advice, information and resources for parents/carers and professionals supporting bereaved children and young people.
Telephone: 08088 020 021 www.winstonswish.org
What to do when someone dies www.gov.uk/after-a-death
Help with paying for the funeral www.gov.uk/funeral-payments
Registrar Service Line
Telephone: 0300 500 8080
Samaritans 116 123 (Freephone)
Bereavement Centre
We are always interested to hear what you have to say about any information that we produce. If you wish to make any comments about the booklet and the information given, please contact the Bereavement Centre on 01623 422702.
If you need advice or are concerned about any aspect of care or treatment please contact the Patient Experience Team on 01623 672222 or email the Patient Experience Team mailbox sfh-tr.pet@nhs.net
If you wish to contact us formally please write to: The Chief Executive King’s Mill Hospital, Mansfield Road, Sutton in Ashfield, Nottinghamshire NG17 4JL.
Sherwood Forest Hospitals NHS Foundation Trust
All rights reserved Sherwood Forest Hospitals NHS Foundation Trust. Bereavement Issues
Issue date: June 2024
Review: June 2026
“Whilst the Trust is grateful for the support of companies advertising, we stress that any inclusion of any advertisement in this booklet does not imply approval or recommendation of the advertisers by the Trust, nor does the Trust necessarily support the product advertised.”
The Hospital would like to thank RNS Publications for publishing this information and the following pages contain some features from services o ering their help at this time.
Whilst the Hospital is grateful of their support it does not endorse or recommend any of the services that they provide.
�\\ bereavement ,�port network
stopping mail
STOPPING JUNK MAIL
It is distressing to deal with a bereavement and unsolicited mail can be insensitive and destructive during a grieving process.
By scanning the below QR code on your phone or visiting www.stopmail.co.uk, we are able to securely share this information with mailing organisations and under the Data Protection Act the information will not be used for any other purpose.
Other benefits reduce the possibility of identity fraud, such as assumed identity and you will only have to supply the information once.
This publication has been jointly developed between ourselves and the hospital. We hope that it has been or will be of help at this time and we welcome any comments or suggestions that you may have.
Please contact us either by phone, email or by post.
