Best In Travel Magazine Issue 39 // 2016 // Africa & Indian Ocean Special by Best in Travel Magazine

BESTINTRAVELMAGAZINE.COM

DAZZLING DIAMONDS LA GEMMA DELL'EST SERENA HOTELS’ DOZEN WINS AFRICAN AFICIONADOS – THE CONTINENT’S BEST GAME RESERVES

AFRICA & INDIAN OCEAN SPECIAL

KENYA’S EVERLASTING ALLURE

39 ISSUE 2016

CONTENTS DIAMONDS LA GEMMA DELL'EST

HILTON CAIRO ZAMALEK RESIDENCES 64

SHADOWS OF AFRICA

MARITIM JOLIE VILLE GOLF & RESORT SHARM EL SHEIKH

ETHIOPIAN AIRLINES

EUROPCAR

SAXON HOTEL VILLAS AND SPA

ZANTOURS

22 26

FASTJET KEARSLEYS TRAVEL & TOURS

ROYAL CHUNDU LUXURY ZAMBEZI LODGE

THANDA SAFARI

VICTORIA FALLS SAFARI LODGE

&BEYOND

KENYA

SHAMBALA PRIVATE RESERVE

KENYA AIRWAYS

CLUB TRAVEL

DIAMONDS MEQUFI BEACH RESORT

SINGITA

FINCH HATTONS

CONRAD PEZULA RESORT & SPA

SERENA HOTELS

DURBAN INTERNATIONAL CONVENTION CENTRE

ELLERMAN HOUSE

HILTON DURBAN

FOUR SEASONS RESORT MARRAKECH 58

LEGEND GOLF & SAFARI RESORT

MOROCCAN DELIGHT, MAZAGAN BEACH & GOLF RESORT

MANTIS COLLECTION

PEPPERCLUB HOTEL & SPA

COTTAR'S BUSH VILLA SAROVA HOTELS, RESORTS & GAME LODGES

TRANSCORP HILTON ABUJA

60 62 SUN CITY RESORT

INTRAVELMAGAZINE.COM

100

CONTENTS

THE BLUE TRAIN

102

MALDIVES

106

ROMANCE AND LUXURY AT BAROS MALDIVES

110

CONRAD MALDIVES RANGALI ISLAND

112

JUMEIRAH VITTAVELI

114

LILY BEACH RESORT & SPA

116

THE SUN SIYAM IRU FUSHI MALDIVES

118

SEYCHELLES

122

AIR SEYCHELLES

124

EDEN BLEU HOTEL

126

RAFFLES PRASLIN

128

AIR MAURITIUS AMÉDÉE MAINGARD LOUNGE

132

LUX* RESORTS AND HOTELS

134

MAUTORCO

136

On the cover and on this page: Diamonds La Gemma dell'Est, Zanzibar

Find & book the best flight deals online www.travelstart.co.tz

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Africa Introduction ~ & Indian Ocean THE COMPLEMENTARY ALLURE OF AFRICA AND THE INDIAN OCEAN

Africa & Indian Ocean

The call of the African wild and the exotic allure of the Indian Ocean consistently make them two of the most popular destinations in the world. Together they comprise the second biggest continent and the third largest ocean, and within each’s respective borders lie some of the most exquisite and impressive attractions to be found anywhere.

influenced, shaped and changed as much by nature as by foreign visitors. Lapping the east coast and half of the south coast lies the Indian Ocean. Despite its expanse, the islands and archipelagos of the Indian Ocean are few and far between. But what it may lack in landmass it more than makes up for with stunning beaches, incredible experiences, and unrivalled luxury resorts. Each of its destinations – Maldives, Mauritius, Reunion, Madagascar and Seychelles – is a paradise unto itself and offers visitors a world of the finest accommodation, activities, and entertainment.

Few who have answered Africa’s call have gone to the continent and returned unchanged. In fact, that is exactly how many of its most renowned resorts, lodges, and reserves began – travellers from afar came to explore the mysterious lands and fell in love with the endless plains and savannahs, the magnificent mountains, and the majestic wildlife. Across its 54 coun- For their many contrasts, there is one tries Africa offers unsurpassed diver- thing that will always be true of both sity. It is a continent of many cultures, Africa and the Indian Ocean, one trip traditions and practices that has been to either will never be enough.

THERE’S SOMETHING FOR EVERYONE AT THE SUN SIYAM IRU FUSHI MALDIVES AT A GLANCE

• Significant renovation with the new name! • 52 acre island giving space and seclusion • Famous for continuous white sand beach surrounding the entire island • House reef with colorful corals and fishes • Ideal for couples & families • 14 top level restaurants and bars (endless options) • All of the restaurants are available for All Inclusive plan • Main restaurant has a separate area for families • Awarded 3 times with Best Spa • Awarded Best Kids Club in Maldives • Adults only pool • Large variety of over water & beach fronted villas • 45 minutes scenic seaplane flight during daylight • 35 minutes domestic flight + 45 minutes speedboat (perfect for night arrivals)

DEDICATED PASSION P.O.Box 2036 Malé Noonu Atoll Republic of Maldives T +960 656 0591 F +960 656 0592 www.thesunsiyam.com

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Africa & Indian Ocean

GALA CEREMONY 2016

Gala Ceremony 2016

DUBAI’S BEST AND MOST SUSTAINABLE DESERT SAFARI COMPANY Platinum Heritage’s range of Award Winning desert experiences include awe-inspiring sunrise Hot Air Balloon flights, authentic Wildlife Desert Safaris in museum quality 1950’s Land Rovers, and exclusive, Luxury Desert Safaris in stunning Range Rovers with fine dining options around a private desert oasis.

Platinum Collection

Heritage Collection

Balloon Experiences

www.platinum-heritage.com +971 4 388 4044 info@platinum-heritage.com    @platinumheritage

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On 9 April 2016 the World Travel Awards Grand Tour made its first stop of the year in Zanzibar, Tanzania for the Africa & Indian Ocean Gala Ceremony. The prestigious event was held at the exquisite Diamonds La Gemma dell'Est resort and attracted industry professionals from all corners of the world. The weekend program offered attendees a guided tour of Zanzibar which included a leg in historic Stone Town, as well as ample time to explore the superb host resort. The main event was a red carpet affair that included excellent local entertainment before, during and after the ceremony, and brought together hoteliers, marketers, salespeople, big operators, and many other industry professionals. A showcase not only for Zanzibar and Tanzania, but Africa as whole, the event came at the perfect time as tourism â&#x20AC;&#x201C; which is a $40 billion industry for Africa â&#x20AC;&#x201C; has slowed following a recent spate of negative publicity. It offered an opportunity for the conversation to be changed and for the continent to show that it is still a premier tourism destination.

CEREMONY HIGHLIGHTS VIDEO

CCTV COVERAGE

SABC COVERAGE

Gala Ceremony 2016

Reservation Office: Via Tacito, 74 • 00193 Rome - Italy Phone: +39 06 45481670 • Fax: +39 06 45481671 www.emerald-collection.com info@emerald-collection.com

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Africa’s Leading Beach Resort 2016

DIAMONDS LA GEMMA DELL'EST

2016

Africa’s Leading Beach Resort 2016

diamondsresorts.com

Diamonds La Gemma dell'Est

Surrounded on all sides by the inviting blue waters of the Indian Ocean, Zanzibar’s coastline is home to some of the world’s most exquisite beaches. Nowhere on the island is this more evident than the popular north-western coast, where the Diamonds La Gemma dell’Est resort is based. Its excellent all-inclusive offering has made it a favourite for guests and travellers from around the world and it was voted Africa’s Leading Beach Resort 2016 for a second time – it also took home the award in 2012 – at the World Travel Awards. The island’s surrounding waters are the perfect playground for watersports enthusiasts, and the Diamonds La Gemma dell’Est resort takes full advantage of this fact. All manner of floating vessels are available to guests including catamarans, laser boats, canoes, windsurfing boards, banana boats and more. In addition, sailing lessons and windsurfing lessons are available upon request. For guests who prefer the underwater experience, scuba diving, snorkelling and spearfishing excursions can be arranged daily. Other activities available to guests include beach soccer and volleyball, bocce, table tennis, African line dancing, and Swahili lessons to name but a few. The Resort’s Mvua African Rain SPA is one of its standout features, and the perfect retreat after a day spent under the hot African sun. Built on the philosophy that “rain is life, and life depends on it,” the SPA seeks to revitalise and rejuvenate guests with an array of exclusive treatments and unique natural products. Treatments are based on ancient practices from regions around the world including Asia, Europe, and of course Africa. As can be expected from a resort of its calibre, accommodation at Diamonds La Gemma dell’Est is of the highest order. Comprising 138 rooms each with a private terrace and views of the Indian Ocean, every conceivable luxury has been thought of and incorporated. Across its Villa Club Rooms, Deluxe Rooms, Suites, and the one-of-a-kind Presidential Suite, there is an ideal accommodation for all guests. 19

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CONNOISSEURS OF THE CONTINENT:

Shadows of Africa To truly capture the beauty and spirit of Africa and its innumerable offerings is no easy feat, yet Shadows of Africa manage the task with grace and elegance. The well-established African tourism agency presents some of the continent’s most impressive destinations and experiences in extraordinary fashion, bringing to life the magic of one of the world’s oldest regions. Focussing on destinations in and around east and central Africa, Shadows of Africa creates tailor-made packages which showcase some incredible sites. From magnificent mountains including Mount Kilimanjaro, Ol Doinyo Lengai, and Mount Meru to breath-taking wildlife scenes like the Great Wildebeest Migration, Big Five sightings, and gorilla and chimpanzee encounters, the only real variable is how much time guests have to take in the experience.

Shadows of Africa’s expert team has an unrivalled passion for the continent’s wildlife, culture, and natural beauty. Comprising a multicultural, multilingual family of travel specialists, they are dedicated to creating one-of-a-kind experiences specific to every guest’s tastes and budget. Its customer service is second to none and ensures that even the smallest details are handled with the utmost care and efficiency. Years of experience as safari tour specialists have made Shadows of Africa a regular contender for, and winner of, various industry awards. Its accolades include twice being voted Tanzania’s Leading Travel Agency (2014, 2015) at the prestigious World Travel Awards, and it once again received a nomination in 2016. In addition to the nomination, it was also an event sponsor at the glamourous World Travel Awards Africa & Indian Ocean Gala Ceremony 2016, which took place in Zanzibar, Tanzania.

Shadows of Africa

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ZANZIBARâ&#x20AC;&#x2122;S PREMIER TOUR OPERATOR ZANTOURS

Zanzibarâ&#x20AC;&#x2122;s Premier Tour Operator ZanTours

For the better part of the last 20 years there has been one tour operator in Zanzibar that has stood out from the rest, that has consistently gone the extra mile to deliver customer satisfaction, and proved itself time and time to be the premiere tour operator on the island. It is of course none other than ZanTours, event sponsors of the World Travel Awards Africa & Indian Ocean Gala Ceremony 2016. Established in 1997, ZanTours has proudly been showcasing Zanzibar and all its treasures to visitors from around the globe for almost two decades. Specialising in custom tours, they accommodate individual travellers as well as groups of up to 300 people and their flexible packages cater to all tastes and budgets. From the most frugal to the most discerning, travellers will be utterly delighted with their offerings. Built from the ground up in Zanzibar, no other tour operators know the island as well as ZanTours. From the north and north-east coast, to the south and south-east coast, and the winding, cobbled streets of Stone Town, they know the curve of every path and story behind every journey. Off the island they also arrange tours to and around Lake Manyara, Dar es Salaam, Arusha, Mombasa, Pemba, Saadani, and Selous. As the largest tour operator in Zanzibar, ZanTours offers unrivalled levels of service and specialisation. They are dedicated to making every travellerâ&#x20AC;&#x2122;s dream holiday a reality, whether it be filled with long, lazy days on the beach, culturally enriching experiences, or a revitalising retreat

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Africa's Leading LowCost Airline 2016

FASTJET

Since its inception in 2012 fastjet has been led by a deceptively simple, singular philosophy: â&#x20AC;&#x153;air travel should be easy.â&#x20AC;? Undoubtedly a more daunting task than it seems, fastjet has put in the hard work behind the scenes to offer a service that is only affordable and effective, but also secured it the title of Africa's Leading LowCost Airline 2016 at the World Travel Awards.

www.fastjet.com

Currently flying from five airports in Tanzania, with international connections to Johannesburg, Lusaka, Harare, Entebbe, and Nairobi, fastjet aims to offer many more East Africa destinations in the near future. The airline also operates three routes from its Zimbabwe base namely, Harare to Victoria Falls and Johannesburg, and Victoria Falls to Johannesburg.

fastjet

2016

The airline’s seemingly impossibly affordable rates have been made possible by eliminating all unnecessary expenses and “frills.” The fastjet model allows passengers to choose which inflight services they’d like to make use of, instead of including everything without the option to opt out, and has seen fares as low as $10 one way. All this never comes at the expense of quality though, and fastjet operates under international standards of safety, quality, security and reliability.

Africa's Leading Low-Cost Airline 2016

The user-friendly model extends to all branches of its offering, allowing customers to book flights online, via a mobile phone, at local travel agents or at one of its regional sales offices. Similarly, the airline is pushing for its website to become Africa’s online travel hub. Despite being a relatively young airline, fastjet has already flown almost 2 000 000 passengers across the African continent and can boast that 80% of its customers are return flyers.

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Tanzania's Leading Inbound Tour Operator 2016

KEARSLEYS TRAVEL & TOURS With a history stretching back almost 70 years, Kearsleys Travel & Tours is the oldest operating tours and travel company in Tanzania. Since 1974 its board of directors has comprised exclusively Tanzanians, and it has played a pivotal role in the development of tourism and air travel in the country. Its legacy speaks for itself and its internationally renowned levels of service and guest satisfaction have seen it win many awards and accolades, not least of which was been voted Tanzania's Leading Inbound Tour Operator 2016 at the World Travel Awards. Kearsleys provides guests and travellers with a onestop travel and tours solution, making the majesty of magnificent Tanzania accessible to one and all. Years of experience, and an incomparable passion for tourism and their country, mean its tour consultants and ambassadors – the driver guides – are masters of their respective crafts who ensure that every traveller’s journey is an unforgettable one.

www.kearsleys.com

2016

Tanzania's Leading Inbound Tour Operator 2016

Kearsleys Travel & Tours

A key to its success is its tailor-made packages which span the full range of African experiences. Kearsleys are experts of the region and its personnel are intimately familiar with all of Tanzania’s incredible offerings; the countless walking safari routes, all the different paths to consider when tackling Mt. Kilimanjaro, the location and history of various different local tribes, and of course of all region’s best beaches. Offering too many packages to list here, Kearsleys broader offering comprises four safari

circuits, each with unique appeal. The Northern Circuit is the most popular with tourists and features the Serengeti National Park, Ngorongoro Crater and Mt Kilimanjaro among other attractions. The Southern Circuit highlights the hidden treasures of Tanzania’s immense natural heritage, and showcases the nation’s incredibly diverse wildlife. The Western Circuit covers the magnificent inland lakes, and is often experienced as an addition to other tours. Lastly, the Coastal Island Circuit spans the many beaches and exotic islands off the East African coast. 31

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Zambia's Leading Safari Lodge 2016

ROYAL CHUNDU LUXURY ZAMBEZI LODGE On the continent that is renowned for its wildlife and extraordinary safaris, it takes something special to set a lodge apart from the ever-increasing competition. Yet, Royal Chundu Luxury Zambezi Lodge have managed that and then some. Awarded Zambia's Leading Safari Lodge 2016 at the World Travel Awards, the lodge is set on a private stretch of the Zambezi River that is disturbed only by the sounds and movements of nature, and offers the highest standards of service and luxury. As the first and only Relais & ChĂ˘teaux property in all of Zambia, Royal Chundu Luxury Zambezi Lodge represents the exclusive global fellowship with aplomb. It embodies its unique and discerning philosophy, and sets the standard for lodges not only in the country but across the continent.

2016

Zambia's Leading Safari Lodge 2016

www.royalchundu.com

Royal Chundu Luxury Zambezi Lodge

The culinary offerings at the lodge are among the best available anywhere in the world. This is in part due to its dedication to thrilling and delighting diners with each and every meal by aspiring to serve dishes that are utterly unique to the lodge and the region. All fresh produce is sourced within a 3km radius and fresh fish is purchased from local fisherman, which not only minimises the lodgeâ&#x20AC;&#x2122;s carbon footprint but also supports the local community. The dining experience itself is as memorable as the food prepared, from meals taken at the main lodge to enjoying barbequed delicacies at the Chief â&#x20AC;&#x2122;s Boma while Zambian drumming and Makishi dancers provide one-of-a-kind entertainment, or private dining in-room, each option is as exquisite as the next.

The Royal Chundu Luxury Zambezi Lodge offers two accommodation options, the Island Lodge and the River Lodge. The Island lodge is located on Katombora Island and provides guests with an exclusive, private getaway. The four magnificent villas are set amidst baobabs and two thousand year-old Jackalberry trees, and feature an intimate boma area, lounges, a dining room, and an infinity pool. The River Lodge is larger than the former and is the main hub at the Royal Chundu Luxury. Ten stunning riverfront suites overlook the pristine waters of the Zambezi River and the beauty of the Matetsi Private Game Reserve. Each features a thatched roof, private decks, and an array of luxurious amenities.

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ZIMBABWE'S LEADING SAFARI LODGE 2016

VICTORIA FALLS SAFARI LODGE

www.victoria-falls-safari-lodge.com

Victoria Falls Safari Lodge

Zimbabwe's Leading Safari Lodge 2016 2016

Although no stranger to awards and accolades – it has been honoured by several other organisations on many occasions – Victoria Falls Safari Lodge had always just missed a place on the podium at the World Travel Awards, but that changed in 2016 when it was voted Zimbabwe’s Leading Safari Lodge. The impressive seven-storey, thatch and timber Lodge enjoys an exclusive setting high on a natural plateau that affords stunning views of the surrounding landscape and its on-site watering hole which consistently attracts game from the region. It features 72 en-suite bedrooms, each appointed in opulent luxury. Rooms are decorated with beautiful, bright ethnic fabrics and fittings, giving the Lodge a unique look and feel that transports guests to the heart of Africa. Each room also boasts a private balcony which overlooks the vast Zambezi National Park. The region is also home to an abundance of wildlife and the Lodge offers a variety of safaris for guests. First on the list for many guests is the extraordinary Victoria Falls, one of the seven natural wonders of the world. Only 4km from the Lodge, the trip is quick and convenient. Similarly, there are many guided walking safaris, nature trails, and bird watching routes in close proximity and bush dinners can be arranged. Slightly further away are the Zambezi National Park and Victoria Falls National Park, both home to a multitude of African wildlife. The Lodge’s location on the borders of Zambia and Botswana also make trips into either country convenient and easy. 35

Winner of the World Travel Awards 2013 and 2014 for Nigeria’s Leading Hotel, Transcorp Hilton Abuja has remained the icon of Nigeria’s hospitality industry for over 27 years. Situated in the heart of Nigeria’s capital city and located in its own beautifully landscaped grounds, only minutes from government, business and diplomatic districts, the hotel is a perfect destination for both leisure and business Guests. With a host of on-site facilities and 30 Presidential suites, it is the choice hotel for heads of state, royalties and global celebrities. In addition to 670 rooms and suites spread over 10 floors, the hotel boasts a choice of 7 restaurants and bars including the 24-hour Piano Lounge, 24 meeting rooms all with natural daylight and Wi-Fi internet access, a 1200-person capacity Congress Hall, a Business Center, Executive Floor and Lounge and an on-site shopping arcade. Leisure facilities include a 24-hour fitness center, outdoor swimming pool, 3 tennis courts, 3 squash courts, volleyball and basketball courts. Meet your business needs by hosting an international conference, meeting or convention, or unwind in the health club and selection of restaurants and bars in the only Hilton Worldwide hotel in West Africa.

EAT & DRINK BUKKA RESTAURANT

ZUMA RESTAURANT

ORIENTAL RESTAURANT

Sample authentic local cuisine and continental favourites from the buffet in this stylish and naturally-lit restaurant. The Bukka opens for breakfast, lunch and dinner daily.

Ambient low lighting and water fountain views form the romantic backdrop at the Zuma restaurant. Choose from an à la carte menu of tasty Mediterranean treats or light dishes as you dine within the relaxing atmosphere.

Savour authentic Oriental and Mongolian cuisine at this popular restaurant, featuring chandeliers, mosaics and maroon sofas. Oriental Restaurant is a meeting spot for Guests and locals alike.

HOTEL FACILITIES HILTON FITNESS

EXECUTIVE LOUNGE

Personalized ﬁtness for a balanced lifestyle while on the road. Featuring the latest generation of cardio and strength training equipment, Hilton Fitness takes a personalized approach to help you feel your best during your stay. From yoga and pilates to tae bo and spinning, we offer a variety of classes to keep you active, as well as a sauna and massage services.

Stay in an Executive room or suite and make the most of complimentary access to our Executive Lounge, featuring a private Check-In and Check-Out service, Wi-Fi or Wired internet access and city views. Whether starting the day with a continental breakfast, browsing an international newspaper or catching up with work, this is the ideal location for both business and relaxation.

DOMO CASINO

OUTDOOR POOL

Play at the blackjack, poker or American roulette tables in the atmospherically lit Domo Casino. If slot machines are more to your taste, do not miss titles such as wild cherry, hot peppers, tidal wave and triple diamond.

Exercise and have fun at the outdoor pool, enjoying a high pressure shower after taking a dip in the water. Soak up some rays on the sundeck and loungers while the kids splash in the wading pool with its protective sun cover. At weekends, poolside barbecues provide entertainment for all the family.

MEETINGS & EVENTS

TRANSCORP HILTON ABUJA

Located in the city’s business district and featuring a range of quality services, Transcorp Hilton Abuja is the ideal setting for both small events and large conferences.

1 Aguiyi Ironsi Street Maitama, Abuja, Nigeria T:+234(0)9 4613000 / F:+234(0)9 4613111 E: hilton.abuja@hilton.com / abuja.hilton.com www.facebook.com/TranscorpHiltonAbuja www.twitter.com/HiltonAbuja

Connected to the hotel by a covered walkway and with a maximum capacity of 1,200 delegates, the Congress Centre can cater for all your event needs. Beneﬁt from state-of-the-art technical and lighting facilities and the services of our experienced Conference & Events team, always on hand to ensure that everything goes according to plan.

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KENYA Africa’s Ambassador In many ways Kenya is the face of Africa. The nation’s expansive landscapes, stunning wildlife, and expressive peoples are what many people dream up when the continent is mentioned. It is the home of the Maasai Mara, the site of one of the world’s most impressive natural spectacles, the Wildebeest Migration. And this year it took home a slew of awards at the World Travel Awards 2016: Africa's Leading Destination, Africa's Leading Tourist Board, Africa's Leading Beach Destination, Africa's Leading Meetings & Conference Destination, and Africa's Leading National Park (Masai Mara National Reserve).

2016

Africa's Leading Tourist Board 2016: Kenya Tourism Board Africa's Leading Destination 2016: Mombasa, Kenya Africa's Leading Beach Destination 2016: Diani Beach Kenya Africa's Leading Meetings & Conference Destination 2016: Nairobi Kenya Africa's Leading National Park 2016: Masai Mara National Reserve, Kenya

Kenya

www.magicalkenya.com

From its southern border in the shadow of the mighty Mt. Kilimanjaro, to its exotic east coast which welcomes the warm waters of the Indian Ocean, and its inland treasures including lush forests, expansive deserts, and abundant wildlife, Kenya offers a world of adventures and experiences to all who set foot in its borders. It is a country where no two trips are the same, and even travel-mates will have unique experiences without ever separating. Its safaris are incomparable, and even “uneventful” excursions yield more and better sightings some of the best safaris elsewhere on the continent. Massive herds of wildebeest and zebras graze on the plains, stalked by lions, leopards, and cheetahs, while elsewhere elephants and rhinos lazily roam. Kenya’s peoples, the Maasai, the Samburu, the Turkana, Swahili, and the Kikuyu, are at the heart of the nation and its fascinating history. For generations their struggles, triumphs, hardships, and prosperity have shaped the country and reflected the constant battle that the entire continent faces: the never-ceasing march of the modern world. Any encounter with any of these peoples is a life-changing experience that will stay visitors long after they have left the magical country. Kenya’s incredible offering has made it one of the continent’s most popular destinations and it is the most accessible country in the region. Its position on the equator makes it a quick and convenient trip from most of Europe and much of Asia, and it boasts over 90 international air arrivals and departures each week. Its superb domestic travel infrastructure also makes travelling within the country an absolute pleasure.

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AFRICA’S LEADING AIRLINE 2016 KENYA AIRWAYS Established in 1977, Kenya Airways has steadily grown to become a formidable force in the international air-travel industry and one of Africa’s most respected carriers. At the recent World Travel Awards Africa & Indian Ocean Awards ceremony – where it was an event partner – it was awarded Africa's Leading Airline, and Africa's Leading Airline Business Class for the fourth consecutive year. Six core values underline all undertakings at Kenya Airlines: safety, customer first, respect, integrity, passion, and trust. Each plays an integral role within the organisation, and together they complete its excellent offering. Above all else though, the airline emphasises safety. It meets the highest international standard for safety in the workplace and operations, and ensures all duties are fulfilled in safe and responsible manner.

2016

Africa’s Leading Airline 2016

Kenya Airways

www.kenya-airways.com

Kenya Airlines is passionate about its business and has an unrelenting dedication to guest service and satisfaction. In its view the customer always comes first, and everything it does is with this in mind. It places equal importance on what is done and how it is done, ensuring that its product and service are on par with the industry elite. Similarly, the airlineâ&#x20AC;&#x2122;s diverse workforce operates on a culture of trust, teamwork and dignity, and the end result is a product that is consistently of the highest quality. Its Business Class offering is among the elite of the world, and its seven Dreamliners which operate across Africa, Europe, and Asia represent the pinnacle of this class. Each aircraft features 30 Business Class seats, each with an easily adjustable seat that conveniently converts to complete, lie-flat beds, a 20-inch screen paired with an excellent in-flight entertainment package, and a private side cabin.

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MOZAMBIQUE'S LEADING RESORT 2016

Diamonds Mequfi Beach Resort

2016

Mozambique's Leading Resort 2016

Diamonds Mequfi Beach Resort

Set on a pristine stretch of unspoilt coastline on the southern peninsula of Pemba, Mozambique, the Diamonds Mequfi Beach Resort offers five-star luxury in an exquisite setting. Boasting classic Italian design and flair, the resort is the perfect getaway for discerning travellers who wish to unwind, relax and embrace the laid back Mozambican culture.

mequfibeach.diamondsresorts.com

Offering the utmost privacy, but not at the cost of convenience or accessibility, it is just an hour’s drive from the city’s international airport, and is also close to many local attractions including the Quirimbas National Park. From its position on the sandy dunes of Mecufi Bay it’s easy to spot whales playing in the coastal waters, and only a bit shallower the water makes for superb snorkelling. The Resort’s accommodation is built right on the beach and comprises 40 deluxe rooms and 10 suites. All are tastefully decorated in modern style employing local materials and feature spacious terraces which overlook the sparkling waters of the ocean, outdoor showers, and ensuite bathrooms. The Mvua African Rain SPA is a haven of rejuvenation and revitalisation. Offering a range of signature treatments administered by professionally-trained wellness staff, the SPA is an oasis to calm the body inside and out. It was awarded Mozambique's Leading Resort and Mozambique's Leading Beach Resort at the World Travel Awards, and is sure to garner more acclaim in years to come.

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Africa's Leading Tented Safari Camp 2016

FINCH HATTONS

2016

Africa's Leading Tented Safari Camp 2016

finchhattons.com

Finch Hattons

Located in the vast Tsavo West National Park, Finch Hattons Luxury Camp is the embodiment of the ideals that Denys Finch Hatton lived by, “dedication to elegance and style, a passionate love of the Kenyan wilderness, and a long forgotten way of life.” It is set against the backdrop of the magnificent Mount Kilimanjaro and the Chyulu Hills, and is surrounded by stunning, expansive wilderness on all sides. Awarded Africa's Leading Tented Safari Camp at the World Travel Awards, the luxury tented camp blends an authentic African wilderness experience with uncompromising levels of service and opulence. It places guests in the heart of the African bush, but offers the luxury and convenience of a five-star lodge.

Finch Hatton’s luxury tents comprise three options; Guest Suites, Two Bedroom Suites, and the Finch Hatton’s Suite. Each option features an outdoor shower with stunning views, an indoor shower and his and hers basins with a freestanding copper bath, and the finest furniture. Guest Suites have elevated decks which offer incredible views of the nearby hippo pools and the camp’s watering hole, and offer all the elite conveniences of contemporary, five-star lodges. With two bedrooms, a lounge, and an outdoor seating area on a deck, the Two Bedroom Suites are ideal for families or small groups. The Finch Hatton’s Suite is the finest of all the accommodation options and boasts a bedroom, lounge, heated plunge pool, pantry, butler service and a separate nanny room – all this on top of its plentiful luxury amenities and features.

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Multi-Award Winner:

SERENA HOTELS

Across East Africa there is one hospitality brand that is synonymous with impeccable service, unsurpassed quality, and a true connection and commitment to the continent: Serena Hotels. Boasting over 20 properties in Kenya, Tanzania, Zanzibar, Rwanda, and Uganda, it is one of the most well-established brands in the region and took home an unprecedented 12 awards at the World Travel Awards 2016. Serena Hotelsâ&#x20AC;&#x2122; operating philosophy is uncomplicated and effective: even the smallest detail deserves the utmost attention and exceptionally personal service and a constant effort to exceed and predict customersâ&#x20AC;&#x2122; wishes are paramount. These principles guide every decision the brand makes and have seen it enjoy tremendous growth and go from strength to strength. By consistently putting these into practice at each and every one of its properties, Serena Hotels also secured the coveted title of Africa's Leading Hotel Brand.

Serena Hotels

2016

Africa's Leading Hotel Brand 2016

www.serenahotels.com

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Nairobi Serena Hotel was awarded Africa's Leading Green Hotel and Kenya's Leading Business Hotel at the World Travel Awards. Boasting a convenient, central location in the city, it features a pan-African theme with art coming from many of the neighbouring countries. Its facilities are also among the best in the city, particularly its Mandhari fine-dining restaurant which has been lauded as one of Kenya’s finest.

At almost 100 years old, the Polana Serena Hotel is an instantly recognisable feature on the Maputo skyline and an icon of the industry at large. Long considered one of Africa’s finest hotels, the Polana counts itself among the elite hotels of the world and was awarded Mozambique's Leading Hotel and Mozambique's Leading Hotel Suite for its luxurious Presidential Suite.

A five-star establishment through-and-through, the Kigali Serena Hotel is located on one of the city’s most delightful boulevards and is a proud ambassador for Rwanda and its beautiful cultural art. Awarded Rwanda’s Leading Hotel at the World Travel Awards, it is home to an excellent Executive Lounge and Bar, the ever-popular Milima Restaurant, and the welcoming Sokoni Café.

Serena Hotels

2016

Africa's Leading Green Hotel 2016: Nairobi Serena Hotel Kenya's Leading Business Hotel 2016: Nairobi Serena Hotel Mozambique's Leading Hotel 2016: Polana Serena Hotel Mozambique's Leading Hotel Suite 2016: Presidential Suite @ Polana Serena Hotel Rwanda’s Leading Hotel 2016: Kigali Serena Hotel Tanzania's Leading Hotel 2016: Dar es Salaam Serena Hotel Tanzania's Leading Hotel Suite 2016: Presidential Suite @ Dar es Salaam Serena Hotel Tanzania's Leading Boutique Hotel 2016: Zanzibar Serena Hotel Zanzibar's Leading Hotel 2016: Zanzibar Serena Hotel Uganda's Leading Hotel 2016: Kampala Serena Hotel Uganda's Leading Hotel Suite 2016: Presidential Suite @ Lake Victoria Serena Resort

The prestigious Dar es Salaam Serena Hotel is a luxurious escape in the heart of Tanzania’s largest city. Frequented by many high-profile visitors, it regularly hosts notable events in its superb facilities. The 230-room is a seamless blend of pan-African style and international class and was awarded Tanzania's Leading Hotel. Its opulent Presidential Suite, fitted with the finest furnishings, was voted Tanzania's Leading Hotel Suite. Nestled on the shore among Stone Town’s characteristic sultan’s palaces, Portuguese forts, bustling bazaars, and ancient harbours, the Zanzibar Serena Hotel is one of the island's finest establishments. Providing a luxurious escape from the lively labyrinthine streets, its décor and design are a delicate blend of Swahili style, ethnic influences and Arabic abundance and it was awarded Tanzania's Leading Boutique Hotel as well as Zanzibar's Leading Hotel. Located on 7.2 acres of pristine property in the centre of the thriving capital, Kampala Serena Hotel is the brand’s flagship in the country. With a design inspired by water flowing through Uganda’s lakes and rivers, the 152-room hotel is a hub of business, politics and social activities. A showcase for its host nation, it was voted Uganda's Leading Hotel. Perched among meticulously pruned, terraced rose gardens above its exclusive marina, Lake Victoria Serena Resort evokes the style of a subtly shaded Italian hillside village. The resort features multiple water cascades and fountains, a Roman coliseum, and an immaculate golf course, but it was its Presidential Suite which stole the show at the World Travel Awards. Boasting a luxury en-suite bedroom, a reception room, a dining room, a furnished terrace, staff accommodation, and private event space, it was awarded Uganda's Leading Hotel Suite. 51

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Africa's Leading Luxury Private Villa 2016

COTTAR'S BUSH VILLA

2016

Africa's Leading Luxury Private Villa 2016

Cottar's Bush Villa

Inspired by the exhilarating tales of Theodore Roosevelt’s exploits in the African bush, Charles Cottar set off for the continent from America in 1909 and promptly fell in love with it. Within a few years of his arrival he had established himself as a foremost professional hunter and safari guide in East Africa, and in 1915 he settled for good in Kenya with his family. In 1919, together with his sons Mike, Bud and Ted, he established his namesake safari service. Almost 80 years later his great grandson Calvin, with his wife Louise, began Cottar’s 1920s Safari Camp in the Masai Mara which more recently added Cottar’s Bush Villa to its offering. Set on the outskirts of the Maasai Mara National Reserve, Cottar's Bush Villa was designed by the same couple and built by hand employing indigenous and eco-friendly materials. It overlooks the abundant savannah plains where the enormous wildebeest and ze-

bra herds roam, and guests can enjoy privately guided game drives, night game drives, bush walks, swimming and fishing. The renowned levels of luxury and service that made the 1920s Safari Camp one of the most respected services in the region are present in every detail at Cottar’s Bush Villa. It combines the utmost privacy with the highest levels of personal service and luxury, creating an African experience unlike any other. At over 3000 square-meters, the villa features a spacious living room, a dining room, an expansive viewing deck, and five en-suite bedrooms. It has eight dedicated staff who are on-call throughout the day and night, and a dedicated game drive vehicle and guides are available for the duration of guests’ stays. All this considered, it’s hardly a surprise that it was awarded Africa's Leading Luxury Private Villa at the World Travel Awards.

www.cottars.com

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Triple Threat

SAROVA HOTELS, RESORTS & GAME LODGES Kenya's Leading Hotel 2016

2016

Kenya's Leading Tented Safari Camp 2016 Kenyaâ&#x20AC;&#x2122;s Leading Safari Lodge 2016

Sarova Hotels, Resorts & Game Lodges is one of the most distinguished chains of hotels and lodges in Kenya and East Africa. Its properties are set on some of the most sought-after locations in the region and are the epitome of luxury accommodation and service. In addition, a world of unforgettable experiences are on offer across its eight hotels including game drives, land and water sports, health clubs and traditional and contemporary entertainment. Three of its properties walked away with top honours at the recent World Travel Awards Africa & Indian Ocean Gala Ceremony.

Sarova Hotels, Resorts & Game Lodges

Set amidst rolling African plains teeming with indigenous wildlife, the Sarova Mara Game Camp is set at the heart of an annual migration path and wildlife safaris from the camp give guests an incomparable first-hand experience. Winner of Kenya's Leading Tented Safari Camp, its accommodation offering consists of three options: Standard Tents, Family Tents, and Club Tents. Each of the 50 Standard Tents are spacious and comfortable and feature tasteful finishes and well appointed. The Camp’s two Family Tents are ideal for families or small groups and comprise two-in-one units with a large common area. 20 Club Tents round out the offering, each boasting a stunning view of the plains and furnished with the finest fittings. Located at the centre of the Game Reserve from which it takes its name, the Sarova Shaba Game Lodge is set on the bank of the tranquil Ewaso Nyiro River and boasts a virtual mini-forest filled with indigenous fauna and flora. Its excellent accommodation and facilities have made it a favourite among discerning travellers and saw it awarded as Kenya’s Leading Safari Lodge. Featuring 80 chalet-style Standard Rooms, four luxury Executive Suites, and one exquisitely furnished Born Free Suite (its presidential suite), the Sarova Shaba Game Lodge’s offering is among the finest to be found anywhere.

www.sarovahotels.com

Launched in 1902, Sarova Stanley is one of Nairobi’s oldest and most renowned establishments and was the first luxury hotel in the city. Over the course of its illustrious history it has hosted countless world leaders, international celebrities, and cultural icons. An undeniably special place, the five-star hotel was awarded Kenya's Leading Hotel for a sixth time.

Yala Towers 4th Floor Koinange / Biashara Street Nairobi, Kenya @BonfireSafaris Bonfire Adventures & Events

+254 722 879 629 / +254 715 281 211 bonfireadventures

deals@bonfireadventures.co www. bonfireadventures.co

om om

Adventures Bonfire Adventures & Events Limited is a well-established tours, travel and Events Company with Vast ’ experience in handling inbound and outbound holidays not only for domestic tourists but also international tourists from all over the world. We specialize with all destinations from Alaska to Cape Town. Our specialty is the ability to design unique tours and safaris to fit every type of tourist, from the budget to the luxury providing a unique opportunity to combine bush and beach adventures with East Africa’s spectacular scenery and not forgetting the rest of the world hidden treasures! If you’re looking for a vacation that provides a huge sense of personal recreation while still being fun, exciting, relaxing, and adventurous and rewarding, we suggest you check out our wide range of tours and travel packages on www.bonfireadventures.com At Bonfire Adventures we are able to offer Joining group safaris to clients who would wish to travel in groups that add value to the packages without compromising on the standards. Hence our clients enjoy networking socially, professionally and culturally. In Kenya being the biggest promoters of Domestic tourism 5 years in a row, Bonfire has the biggest Logistic capacity where sometimes In a day we depart over 4,000 ( four thousand) clients to different Tourism Circuits in Kenya Like Mara, Samburu, Tsavo, Mombasa, Diani, Lamu, Malindi, Nakuru, NaivashaBogoria, Turkana and Regionally to Arusha, Ngorongoro, Serengeti, Jinja,Kigali, Egypy, capetown, Jo burg, and internationally to Middle east, Europe, China, African islands, Asia among others. Bonfire adventures was awarded the Top 5 Company in Kenya 2015 and also the Best Use of social mediacompany in SOMA awards 2015 . Our services include: – • Domestic and international Tours and Travel consultation and holiday packaging • Air Ticketing, Hotel booking, Airport Transfers, • Kenya safaris and excursions, International Holidays , Honeymoon Packages • Destination Weddings, Corporate team building, conferences and retreats, Bush and Beach Events Organization • Visa Handling for specific Countries & Travel Insurance Bonfire Adventures & Events Limited is run by a team of professionals who are passionate about safari adventures with an in depth knowledge of the Tour & Travel industry but above all they understand well the needs of today’s tourists by delivering quality, personalized and impeccable service that exceeds our clients expectations.

It’s time to take a break and relax… it’s time to have fun and adventure... it’s time to discover Kenyan hidden treasures!

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Moroccan Magnificence

FOUR SEASONS RESORT MARRAKECH 2016

Morocco's Leading Spa Resort 2016 Morocco's Leading MICE Hotel 2016 Morocco's Leading City Hotel 2016 Morocco's Leading Hotel Suite 2016: Presidential Suite @ Four Seasons Resort Marrakech

www.fourseasons.com

Four Seasons Resort Marrakech

Designed as a lush garden sanctuary, the Four Seasons Resort Marrakech is set within a sprawling 16-hectare gated community. Its low-rise buildings are interspersed with fountain courtyards, inviting swimming pools, and wide-open, sun-soaked spaces. Its facilities and amenities are of the highest level and it walked away with no less than four awards at the World Travel Awards 2016.

Seasons Resort Marrakech is the epitome of luxury accommodation. The elegant one-bedroom suite is a perfect fusion of opulence and convenience, and is finished with handcrafted Moroccan woodwork and Zelige tiling. Its private terrace boasts views of the Atlas Mountains and the Menara Gardens, and the marble bathroom has a dual vanity, deep-soaking tub, and spacious rain shower.

Awarded Morocco's Leading City Hotel, the resort features 141 accommodations including 27 opulent suites. All rooms and suites are luxuriously appointed and boast private balconies which overlook the magnificent Red City and its surrounds. Many rooms can be configured to allow for more space or converted into connecting rooms to accommodate families or larger groups. Guests wanting an even more exclusive stay can choose from one of six suite categories, including the award-winning Presidential Suite.

Le Spa at Four Seasons Resort Marrakech is a tranquil escape where guests can rest and rejuvenate while indulging in exquisite signature treatments and relaxing rituals. Featuring 15 treatment rooms, hammams, plunge pools, and relaxation rooms, it was awarded Morocco's Leading Spa Resort. It also boasts a salon, and tailored treatments for kids, teens, and couples.

Voted Morocco's Leading Hotel Suite for two years running, the Presidential Suite at Four

In addition to its considerable leisure offering, Four Seasons Resort Marrakech also has excellent business facilities and was awarded Morocco's Leading MICE (meetings, incentives, conferencing, exhibitions) Hotel.

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MOROCCAN DELIGHT, MAZAGAN BEACH & GOLF RESORT

Laid out over 250 hectares of pristine beachfront property in Moroccoâ&#x20AC;&#x2122;s beautiful port city of El Jadida, Mazagan Beach & Golf Resort offers a world of luxury and leisure to all guests and visitors. The five-star hotel is home to an impressive range of facilities and offers a selection of activities to keep guests of all ages and inclinations entertained. At the World Travel Awards 2016 it walked away a three-time winner, awarded as Morocco's Leading Resort, Morocco's Leading Luxury Hotel Villa, and Africa's Leading MICE Hotel.

Moroccan Delight, Mazagan Beach & Golf Resort

The hotel features 460 stylishly designed rooms and suites, all tastefully finished and fitted with the latest technical amenities. Activities and leisure pursuits abound at the resort, from its lively casino and nightclub to a world-class spa and a variety of restaurants and bars, and time will have to be divided if all are to be indulged. The resortâ&#x20AC;&#x2122;s 18-hole, par-72, Gary Player designed links golf course is the longest in Morocco and presents an excellent challenge to players of all skill levels.

www.mazaganbeachresort.com

2016

Africa's Leading MICE Hotel 2016 Morocco's Leading Resort 2016 Morocco's Leading Luxury Hotel Villa 2016: Mazagan Villa @ Mazagan Beach & Golf Resort

Beautifully designed and elegantly decorated, the award-winning Mazagan Villas are a luxurious treat for guests. The two three-bedroom Villas feature private swimming pools, immaculate gardens, and breath-taking views. There is also extensive outdoor space where guests can soak up the hot African sun. Since its inception, Mazagan Beach & Golf Resort has set the standard for MICE (meetings, incentives, conferencing, exhibitions) Hotels, and at the World Travel Awards it was awarded Africa's Leading MICE Hotel for the third consecutive year. Its expansive 2000 square-meter conference centre is equipped with state-ofthe-art technology and can be configured to host a variety of evens including corporate team building and meetings, conferences, seminars, private soirĂŠes and weddings. Staffed by highly-trained professionals, every event is treated with the same careful attention to detail and a commitment to high-quality service. 61

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NIGERIAN KINGPIN Transcorp Hilton Abuja 2016

Africa's Leading Business Hotel 2016 Nigeria’s Leading Hotel 2016 Nigeria's Leading Business Hotel 2016 Nigeria's Leading MICE Hotel 2016 Nigeria's Leading Hotel Suite 2016: King Presidential Suite @ Transcorp Hilton Abuja

www3.hilton.com

The undisputed champion of luxury hospitality in Nigeria, Transcorp Hilton Abuja reaffirmed its status as number one at the World Travel Awards 2016 where it was the recipient of four national awards and one international award – all of which were repeat wins. Located in the heart of Nigeria's Federal Capital, the hotel is renowned for its luxurious accommodation, world-class conference and event facilities, and excellent leisure and entertainment options. At the World Travel Awards 2016 Transcorp Hilton Abuja continued its uninterrupted streak as Nigeria’s Leading Hotel, receiving the award for a fourth time. Just 40 minutes from Nnamdi Azikiwe International Airport, the hotel is ideally situated and many major attractions are easily accessible from its location. It boasts impressive recreational facilities and outdoor areas as well as an on-site casino and arcade, and seven restaurants and bars. Similarly, its accommodation is of the highest order and it is Nigeria’s only hotel with 30 Presidential Suites and 20 Ambassador Suites, giving it the capacity to accommodate large groups of delegates.

Transcorp Hilton Abuja

The hotel’s King Presidential Suite was awarded Nigeria's Leading Hotel Suite at the World Travel Awards, making it yet another consecutive win. At 173 square metres the suite comfortably accommodates six people in its three rooms (King Room and two Twin Rooms). Awarded Africa's Leading Business Hotel and Nigeria's Leading Business Hotel, both for the second year running, as well as Nigeria's Leading MICE Hotel for the third consecutive year, Transcorp Hilton Abuja is the business-person’s dream. Its state-of-the-art Business Centre is fitted with a full suite of amenities and the hotel also offers audio and visual equipment rental, business phone service, access to meeting rooms and office rentals, a photocopying and secretarial service, and much more. Meetings and events are a pleasure to arrange and run with the hotel’s full-service offering. With the capacity to accommodate up to 1200 persons in its Congress Centre, or considerably smaller groups in any of its 24 multi-purpose meeting rooms, there’s no event, gathering, or meeting that won’t be a success at the hotel.

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Egyptâ&#x20AC;&#x2122;s Leading Hotel 2016

HILTON CAIRO ZAMALEK RESIDENCES

Set on an idyllic island in the calming waters of the River Nile, Hilton Cairo Zamalek Residences offer the seclusion and privacy of hidden getaway but retains the convenience of mid-city hotel. From its privileged location it boasts magnificent views of the city of Cairo and the river itself, and is also close to many famous attractions including the Pyramids of Giza, the Egyptian Museum and the Cairo Tower. Renowned for its luxury and elegance, it was awarded Egypt's Leading Hotel and Egypt's Leading Hotel Suite: Presidential Suite at the World Travel Awards.

2016

Egypt's Leading Hotel 2016 Egypt's Leading Hotel Suite 2016: Presidential Suite @ Hilton Cairo Zamalek Residences www3.hilton.com

Hilton Cairo Zamalek Residences

Featuring an impressive range of rooms and suites, the Hilton Cairo Zamalek Residences’ opulent accommodation options are among the best in the country. Guest Rooms, Deluxe Rooms, and Suites all boast stunning views and are fitted with the latest conveniences and amenities. On-site facilities include a world-class fitness centre, a temperature-controlled outdoor pool, and an excellent spa. In addition, dining options are numerous and each offers guests a culinary journey that they’ll never forget.

At 360 square meters and spread across two levels, the Presidential Suite is the Hilton Cairo Zamalek Residences largest, and was awarded Egypt’s Leading Hotel Suite. It has a spectacular view of the Nile and can accommodate six persons in its three bedrooms, and the master bedroom is furnished with a king-size Hilton Serenity Bed. A separate room is also available for a nanny or caretaker. The spacious reception and dining areas make entertaining a delight, and the fully-equipped kitchen is any chef ’s dream.

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EGYPT'S LEADING FAMILY RESORT 2016

Maritim Jolie Ville Golf & Resort Sharm El Sheikh

2016

Egypt's Leading Family Resort 2016

An exceptional luxury resort by all measures, Maritim Jolie Ville Golf & Resort Sharm El Sheik was awarded Egypt’s Leading Family Resort at the World Travel Awards. Set on a tranquil plateau with stunning views of the ocean, it is paradise and a great getaway for travellers of all ages. With 30000 square meters of immaculately landscape terrain, featuring swimming pools with lagoons, waterfalls, and grottos, the Resort offers a world of activities and adventures. In addition, its convenient location places it a mere stroll from the inviting sandy coves of the idyllic Marikha Bay. The equally impressive Naama Bay is only 7 kilometres away and is easily reached via the hotel’s regular, complimentary shuttle service. Across its 14 restaurants and bars, which offer daily buffets, pool-side barbecues, beachfront cocktails, a variety of international cuisine, and much more, there is something for every guest.

www.maritim.com

Activities abound at the award-winning Resort, and endless entertainment is virtually guaranteed. Beauty and wellness are top priorities at the Health Club & Spa, which includes a sauna, steam bath, whirlpool, and a well-equipped fitness studio. The Resort’s superb Animation Program ensures that younger guests have as much fun as their more senior counterparts. A mini-club and mini-aqua park with a children’s pool and waterslide perfectly complement the Program’s offering, and the Snoopy Children’s Club provides professional supervision for children four to 12 years old. There is also an 18-hole, PGA Championship Course adjoining the resort, which promises to challenge and delight all players.

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Africa's Leading Airline - Economy Class 2016

ETHIOPIAN AIRLINES

As Africa’s largest airline (ranked by IATA), Ethiopian Airlines is expected to do great things – and it does. An aviation-pioneer on the continent, the airline is more profitable than all other African carriers combined and is considered one of the most dependable airlines in the world following an assessment that considered punctual performance, the cost of checking luggage, and average age of the airline fleet. Starting with a handful of aircraft over 60 years ago, Ethiopian Airlines currently serves 92 international and 19 domestic destinations, and its impressive fleet of 77 aircraft includes 13 state-of-the-art Dreamliners. It values safety above all else, and the immaculately maintained aircraft are a testament to this commitment.

Ethiopian Airlines redefines Economy Class with its generous, comfortable offering and was awarded Africa’s Leading Airline – Economy Class for the fourth consecutive year. Passengers can look forward to the latest in-flight entertainment, well-prepared light snacks and delicious full-course hot meals that are paired with a selection of wines and other beverages, and superb hospitality. The airline also offers specifically prepared meals for younger passengers. Ethiopian Airlines’ Ethiopian Holidays program is yet another product that showcases its commitment to customer satisfaction. The dedicated service facilitates travel to, from and within Ethiopia as well as to many international destinations. It’s comprehensive offering considers all aspects of a journey, and allows travellers to relax and indulge in the experience.

Ethiopian Airlines

2016

Africaâ&#x20AC;&#x2122;s Leading Airline â&#x20AC;&#x201C; Economy Class 2016

www.ethiopianairlines.com

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Africa's Leading Car Rental Company 2016

EUROPCAR 2016

Africaâ&#x20AC;&#x2122;s Leading Car Rental Company 2016

Europcar

www.europcar.com

For over a decade Europcar has been the vehicle rental solutions company to beat at the World Travel Awards, and for over a decade no other company has succeeded. At the World Travel Awards 2016 it was again awarded Africaâ&#x20AC;&#x2122;s Leading Rental Car Company, which marked its 11th straight year as the winner. Serving a wide base of customers, comprising high-end, low-cost, and other segments, the company has a presence across Africa and a diverse portfolio which includes business customers, private individuals, leisure customers and more. Using its extensive knowledge of both the industry and its customers, Europcar has been able to optimise its offering to specific market segments and offer customers an impressive range of mobility solutions. Customer Knowledge, Revenue Growth, and Digital Strategy & Innovation are the three core principles that inform the companyâ&#x20AC;&#x2122;s objectives. Together these comprise developing and rolling out new customer relationship management tools and optimising its loyalty programs; bolstering the brandâ&#x20AC;&#x2122;s appeal, optimising distribution channels and increasing its international footwork; and bettering its IT systems and actioning intermodal solutions. 71

DIAMONDS RESORTS

Indian Ocean Treasured Moments www.diamondsresorts.com

Kenya - Maldives - Mozambique - Zanzibar

Managed by PlanHotel Hospitality Group

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AFRICA'S LEADING BOUTIQUE HOTEL 2016 SAXON HOTEL, VILLAS AND SPA

www.thesaxon.com

Set in the heart of Johannesburg, one of Africa’s most impressive urban forests, The Saxon is an icon of luxury and unsurpassed hospitality. Carving its own path in the elite travel industry, it has set itself very strict standards of quality and service, and is considered one of the finest establishments of its kind. Indeed, at the World Travel Awards 2016 it was awarded Africa’s Leading Boutique Hotel for the tenth consecutive year – every year since the award was established. It matched the impressive achievement with its tenth consecutive award as South Africa's Leading Boutique Hotel.

Saxon Hotel, Villas and Spa

2016

Africa's Leading Boutique Hotel 2016 South Africa's Leading Boutique Hotel 2016 South Africa's Leading Hotel Residences 2016 Africa's Leading Hotel Suite 2016: Nelson Mandela Platinum Suite South Africa's Leading Hotel Suite 2016: Nelson Mandela Platinum Suite

Held to its own scrupulous standards, no detail is too small to be overlooked and every aspect of a guestâ&#x20AC;&#x2122;s stay has been carefully considered. The Saxon goes to great lengths to ensure the environment at the property is welcoming and blissfully serene, allowing guests simply to relax and go about their day without having to concern themselves with trivial matters. Awarded Africa's Leading Hotel Suite and South Africa's Leading Hotel Suite, the Nelson Mandela Platinum Suite is in a league of its own. Spread out over 400 square meters, the suite is accessed via a glass-enclosed elevator and is decorated with the exquisite style grace that has become synonymous with The Saxon. Featuring a spacious master bedroom with a four-poster, king-size bed, and en-suite bathroom with a Jacuzzi bath, walk-in shower and steam room, it also boasts a guest bathroom, guest suite, separate lounge, dining room and business area. The suite is served by a 24-hour butler service and chef, who are dedicated to expeditiously dealing with any and all requests and concerns. The Saxonâ&#x20AC;&#x2122;s stand-alone luxury villas were also awarded at the World Travel Awards, voted as South Africa's Leading Hotel Residences. Villa One features seven spacious Villa Luxury Suites, each with a king-size bed, an en-suite bathroom, and luxurious in-room amenities. Villas Two and Three each have 11 suites, as well as a private Spa Suite which is also available to guests of Villa One. The Residences offer unprecedented privacy in the heart of the bustling city, and are an ideal option for larger groups or longer stays.

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South Africa's Leading Safari Lodge & Luxury Private Villa 2016

THANDA SAFARI

Thanda Safari

Thanda Safari is much more than just a safari destination, it’s an African wildlife experience. Home to the Big Five as well as cheetahs, black and white rhinos, and numerous other indigenous animals, the Private Game Reserve is renowned for its authentic, meaningful safari experiences and its deep commitment to the local Zulu culture – it was named for the isiZulu word for “love”. Located on South Africa’s eastern coast in KwaZulu-Natal, it offers three distinct accommodation products. The Thanda Safari Lodge is its flagship and comprises nine exquisite bush suites. Shaped like Zulu homesteads, each features a wooden deck, a private plunge pool and boma, and a full suite of luxury amenities. Its sun-drenched public areas are colourful and inviting and include a library, a private business area, a cigar bar and a superb wine cellar. The Thanda Tented Camp is made up of 14 Grand Tents and one Grande Deluxe Tent, and offers a luxuriously laidback experience. Villa iZulu is the lodge’s most exclusive offering and was awarded South Africa's Leading Luxury Private Villa. 2016

South Africa's Leading Safari Lodge 2016: Thanda Safari Lodge South Africa's Leading Luxury Private Villa 2016: Villa iZulu @ Thanda Safari www.thanda.com

The impressive homestead offers secluded retreat, ideal for international celebrities, families, and wedding parties. At one time a well-kept secret, Villa iZulu and all its superb amenities have since been opened to all discerning travellers. Hidden among lush, wild vegetation, it can accommodate up to ten guests in its five opulent suites. It also features a beautifully appointed dining room, a large, comfortable lounge, a traditional Villa boma and bonfire area, numerous entertainment areas, a private business area, and several other facilities. In short, everything a guest could ever need or want comes as standard.

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2016

Conservation Champion

&BEYOND

As one of the worldâ&#x20AC;&#x2122;s leading luxury experiential travel companies &Beyond is renowned for its exceptional, tailor-made luxury safaris as well as for being a champion for conservation and sustainability in both Africa and the world. With lodges in ten African countries and offering safaris in an additional five, it can offer guests a comprehensive selection of authentic wildlife experiences that all meet its stringent guidelines on sustainability.

Africa's Leading Conservation Company 2016 Africa's Responsible Tourism Award 2016 South Africa's Leading Game Reserve Brand 2016

Boasting 11 luxury lodges in South Africa, and offering numerous tours from each, &Beyond was awarded South Africa's Leading Game Reserve Brand at the World Travel Awards. Its assortment of designed tours covers a range of sites, activities and experiences, showcasing the best of the iconic destination, and personalised tours can also be arranged to suit guest specifications.

&Beyond

www.andbeyond.com

As Africa's Leading Conservation Company as well as the recipient of Africa's Responsible Tourism Award 2016, &Beyond has a deep commitment to sustainability and believes in taking responsibility for the future of the planet. An integral part of their operating philosophy is taking less and giving more, and this is practiced in as many ways as possible as often as possible. Over and above this though, every decision that is made revolves around &Beyondâ&#x20AC;&#x2122;s core ethic ethic of Care of the Land, Care of the Wildlife, and Care of the People. Care of the Land aims to minimise the impact its operations have on the environment through employing a detailed efficiency strategy. Through a variety of conservation initiatives, translocations and breeding programmes Care of the Wildlife focuses on the preservation and advancement of endangered species. Lastly, Care of the People concernâ&#x20AC;&#x2122;s &Beyondâ&#x20AC;&#x2122;s community strategy which comprises both its own staff and its partnership with Africa Foundation.

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AFRICAâ&#x20AC;&#x2122;S BEST Shambala Private Reserve

2016

Africa's Leading Private Game Reserve 2016 South Africa's Leading Private Game Reserve 2016

Shambala Private Reserve

Roughly 250 kilometres north of Johannesburg in the Limpopo Province lies the exceptional Shambala Private Reserve. Set on a sprawling 10000-hectare site, the Reserve has the magnificent Waterberg Mountains as its backdrop and is surrounded by scenic African bushveld on all sides. Home to an extraordinary variety of fauna and flora, it promises to give guests the experience of a lifetime.

www.zulucamp.co.za

Meaning “Paradise on Earth” in Tibetan, Shambala more than lives up to its name. Awarded Africa's Leading Private Game Reserve and South Africa's Leading Private Game Reserve at the World Travel Awards, 2016 marked the fourth consecutive year that it has taken home both of the prestigious titles. For those lucky enough to have visited the Reserve though, that news should come as no surprise. Shambala Private Reserve has an other-worldly appeal that must be experienced to truly be appreciated. Zulu Camp comprises the Reserve’s eight traditional honeycomb-shaped, luxury chalets. Each 57 square metre chalet can accommodate two adults and is tastefully decorated in Afro-French Provincial style and features a luxurious en-suite bathroom and a private deck complete with an outdoor shower. The unique Shambala Spa is located in a hidden bush clearing near the tranquil riverside. With two treatment rooms and a deck which overlooks the surrounding bush, guests can indulge in luxurious treatments while being immersed in the sounds and sights of nature. Activities at the Reserve are plenty and varied, and all packages include bush picnics, exhilarating game drives, star-gazing, and stunning sundowner cruises. Optional extras include Big Five interactions, participation in the elephant volunteer programme, exotic game research and monitoring, and guided bush walks.

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TRAVEL EXCELLENCE

CLUB TRAVEL

www.clubtravel.co.za

www.clubtravelcorporate.co.za

Club Travel

2016

South Africa's Leading Travel Agency 2016 South Africa's Leading Travel Management Company 2016: Club Travel Corporate

Established in 1987 by Wally Gaynor, Club Travel has operated under a singular philosophy since day one: always give the client the best deal. This driving force allowed the company to thrive to the point where it became a renowned and respected player in the always competitive hospitality and travel industry. At the World Travel Awards its efforts were recognised when it was awarded South Africa's Leading Travel Agency: Club Travel and South Africa's Leading Travel Management Company: Club Travel Corporate. Over its almost 30-year life, Club Travel has established itself as a reliable and respected travel agency that consistently offers customers the unique combination of best price, best service and long-term relationships. Its bulk buying power allows it to offer customers very competitive rates across its range of products including airfare, accommodation, vehicle hire, and several others. Club Travel Corporate operates on the same basic principles as Club Travel, but on a larger scale. Available to customers 24 hours a day, itâ&#x20AC;&#x2122;s services include account management with a dedicated account manager, transportation hire and reservations, corporate governance, group meetings and travel, and currency exchange to name but a few.

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Africa’s Leading Game Reserve Brand 2016

SINGITA www.singita.com

Established in 1993, Singita was built on family-owned land in an area that since come to be known as the Sabi Sand Game Reserve. Spread out over half a million acres, the expansive Reserve is spearheading a trailblazing movement to ensure true sustainability of the delicate African environment. Singita is the Shangaan world for “Place of Miracles” and, at the rate the Reserve is operating with regards to its conservation efforts, it will soon become exactly that. Although Singita’s origins can be traced back to 1925 when the first piece of land was bought by founder and CEO Luke Bailes’ grandfather, its official launch took place in 1993 when it opened the doors to the Singita Ebony Lodge – the group’s first lodge.

Singita

2016

Africa's Leading Game Reserve Brand 2016

Now operating 12 lodges and camps in five regions across three African countries, Singita is responsible for some of the most pristine wilderness areas to be found anywhere. Its three core operating pillars, wildlife conservation, eco-friendly tourism, and community support, have ensured not only the areasâ&#x20AC;&#x2122; preservation but their flourishing. Its impressive portfolio comprises five lodges in South Africa, one in Zimbabwe, and six in Tanzania. At the World Travel Awards it was awarded Africa's Leading Game Reserve Brand. Breaking from convention, Singita is not driven solely by its bottom line, but rather by the future and what it holds 20, 50, 100 years from now. Its commitment to sustainable, eco-friendly development affords it a unique position in the luxury safari industry that allows it to offer guests rare and authentic African experiences.

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SOUTH AFRICA'S LEADING RESORT 2016 CONRAD PEZULA RESORT & SPA

www.conradhotels3.hilton.com

Conrad Pezula Resort & Spa

2016

South Africa's Leading Resort 2016

Set on the picturesque Noetzie Beach at the heart of South Africa’s renowned Garden Route, Conrad Pezula Resort & Spa is an idyllic getaway. Surrounded by the region’s lush, indigenous forests, magnificent mountains, tranquil lakes and pristine beaches, the secluded resort offers the utmost privacy yet is still conveniently located close to various dining, entertainment, and leisure establishments. It also boasts a variety of on-site activities and features excellent facilities and amenities, all of which contributed to it being awarded South Africa’s Leading Resort at the World Travel Awards. The Garden Route is renowned for its incredible natural abundance, and Conrad Pezula Resort & Spa is the perfect base from which to explore and experience it. Easily accessed activities include well-kept nature trails, marvellous beaches, incredible birdwatching, canoeing and hiking, horseback riding

and more. The plethora of outdoor activities is well complemented by the Resort’s on-site facilities and its pristine 18-hole, championship golf course. The excellent Pezula Spa & Gym are a haven of wellness and wellbeing, featuring a heated indoor pool, a rainforest shower, sauna and steam room. Indulgent spa treatments allow guests to take some time out, forgo their daily worries, and truly rest and recuperate. The Resort’s dining options are simply superb. From the informal confines of Noah’s Champagne & Cocktail Bar which serves wonderful aperitifs as well as bar snacks, to the trendy Café Z which offers guests home-grown produce and locally sourced dishes, every dining experience is a memorable one. This is even more so at Zachary’s, a fine-dining establishment with a focus on sustainability that doesn’t come at the cost of delectable culinary masterpieces.

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Africa's Leading Meetings & Conference Centre 2016

DURBAN INTERNATIONAL CONVENTION CENTRE

www.icc.co.za

Durban International Convention Centre

Africa’s Leading Meetings & Conference Centre 2016 2016

Recognised as Africa’s Leading Meetings & Conference Centre at the World Travel Awards for the last seven years running, the Durban ICC is one of the most flexible and versatile venues in the world. Its proximity to King Shaka International Airport and its prime location in the city make it an incredibly convenient venue and its elegant, intelligent design allows for almost countless configurations, allowing it to easily host any number of events and functions. Opened in 1997 by the late, great former-president Nelson Mandela, the Durban ICC was South Africa’s first International Convention Centre and is the largest flat even space on the African continent. It has hosted some of the world’s most prestigious and significant events including COP17, the World Economic Summit, and the International AIDS Conference. It also regularly hosts international stars and in past has welcomed Enrique Iglesias, James Blunt, Michael Bublé and Andre Rieu. The Durban ICC’s strength lies in its incredible versatility and outstanding quality and service. It incorporates the Durban ICC Arena and Durban Exhibition Centre in its offering and boasts 33000 square metres of customisable floor space. Across these venues events and meetings of any size and nature can be accommodated. Dedicated to offering the best possible service, the Durban ICC’s five-star experience is on-par with the world’s leading conference and meeting centres, and delivers its products with a uniquely, proudly African flair. 89

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SOUTH AFRICA'S LEADING HOTEL 2016

Ellerman House

South Africa's Leading Hotel 2016 2016

Ellerman House

An exquisite private residence turned luxury mansion, Ellerman House is a classic city retreat for discerning luxury travellers. It offers the utmost exclusivity and privacy, freeing guests from the many distractions of city life. Combining the best of its Cape Town’s many delights, it overlooks the magnificent Atlantic Ocean and spoils guests with its unmatched service and superior products. Ideally located in the heart of Bantry Bay, one of Cape Town’s most beautiful and exclusive suburbs, Ellerman House is short stroll from the city’s renowned Clifton and Camps Bay beaches, and the impressive Victoria & Alfred Waterfront is easily reached by car. Beautifully terraced lawns flow from the property and surround the large, heated swimming pool. It also boasts an extensive collection of original South African art.

The Edwardian-style mansion features 13 luxurious rooms and suites and two contemporary villas. The deluxe rooms and luxury suites are tastefully furnished and each boasts unique décor. The Villa & Spa is the epitome of elegant, modern luxury and contemporary design and styling. Set in Ellerman House’s lush gardens, it has five bedrooms and comes with a personal butler dedicated only to Villa guests. A beautifully crafted teak deck connects it to the Spa which has two bedrooms that are available to House guests unless reserved for the exclusive use of Villa guests. Intricately prepared meals are served on a collection of fine china, silver- and crystal-ware, and are accompanied by carefully selected wines from the House’s own cellar. The latter boasts a collection of thousands of bottles of the finest, vintage South African wines, and is a connoisseur’s dream come true.

www.ellerman.co.za

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South Africa's Leading Business Hotel 2016

HILTON DURBAN

Superbly located in the heart of Durban, one of South Africa’s favourite coastal cities, the Hilton Durban a 30-minute drive from King Shaka International Airport, five minutes from the beachfront, and a literal stone’s throw from the Durban International Convention Centre. It’s world-class accommodation and amenities have made it one of the city’s most popular hotels, and paired with its excellent business facilities have seen it awarded South Africa’s Leading Business Hotel for four consecutive years at the World Travel Awards. The Hilton Durban features 327 elegant rooms, each optimised for comfort and convenience, and all boast impressive views of the city or the Natal coastline. The hotel’s recently renovated Executive Rooms and Suites also have access to the Business Lounge, where guests can enjoy complimentary breakfast.

The Hilton’s dynamic business centre is productivity hub like no other. Fully-equipped, it has WiFi throughout and boasts audio and visual equipment, business phone service, meeting rooms, photocopying and secretarial services, and is set up for video conferencing. There is also meeting space for up to 350 persons, and the hotel’s excellent events team provide stellar service to ensure the success of any event. Excellent dining options are available at the Hotel including the exquisite Rainbow Terrace restaurant and the award-winning Coral Lounge. Other attractions in close proximity to the hotel include the Moses Mabhida Stadium, Kingsmead Stadium, the excellent Durban Country Club, the Durban Botanical Gardens, and the family-favourite Ushaka Marine World.

Hilton Durban

South Africaâ&#x20AC;&#x2122;s Leading Business Hotel 2016 2016

www3.hilton.com

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AFRICA'S LEADING SPORTS RESORT 2016 LEGEND GOLF & SAFARI RESORT

Legend Golf & Safari Resort is among the world’s most renowned luxury destinations. Famed for its two golf courses and as the home of the infamous “Extreme 19th”, it also boasts superb facilities and luxurious accommodation. The Legend Golf & Safari Resort accommodation options comprise of 220 rooms and suites set in the heart of the bush, free of fences or dividing gardens. Suites consist of four or five en-suite bedrooms linked by walkways, and have all been fitted with the finest luxury finishings. Each room also features large picture windows and has a secluded outdoor patio. The Mountain View Boutique Lodge has the capacity to cater for up to 20 people and can accommodate 12 in its six elegant bedrooms. The stunning retreat features three lounge areas, a dining room, and an outside entertainment area with barbeque facilities and a swimming pool. It also offers an exclusive butler service and a private game ranger and game vehicle.

Legend Golf & Safari Resort

The iconic “world-in-one” Signature Course is a truly unique golfing experience. Each of the Course’s 18 holes was designed by a different international golfing legend, and together make up the longest course in South Africa. The Tribute Course is its perfect complement. A ten-hole course, each hole is modelled after the best par-3 holes from around the world. The Resort’s most exclusive hole however, is the world famous Extreme 19th. Accessible only by helicopter, it is the world’s longest and highest par-3 with an elevation change of 400m from the tee to the green. Featuring a sky bar on its roof, with superb views of the scenic landscape, the Resort’s Signature Clubhouse is set against the dramatic backdrop of the Waterberg Mountain Range and serves as the halfway house for the Signature Course

2016

Africa's Leading Sports Resort 2016

www.legendhospitality.co.za

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Africa's Leading Boutique Hotel Brand 2016

MANTIS COLLECTION 2016

Africa's Leading Boutique Hotel Brand 2016

Mantis Collection

www.mantiscollection.com

Internationally renowned for its award-winning, five-star properties around the world, the Mantis Collection is a family run operation that specialises in five distinct areas, Boutique Hotels, Game Reserves, Eco Lodges, Ski Lodges, and Chalets and Yachts. Regardless of which group a property falls into, visitors can rest assured that it will offer the same level of luxury and service that has become synonymous with the brand. Found in 2000 by Adrian Gardiner, the Mantis Collection took its name and much of its

philosophy from the Bushmen or San people of Africa. They revered the small insect, which reminded them to see the value in the little things. Similarly, the Mantis Collection knows that by getting the little things right, the bigger things will follow suit. This was the case with its first property, which began as a patch of eroded and abused land but grew into the impressive Shamwari Game Reserve. This first property also reflected another integral part of Mantisâ&#x20AC;&#x2122; operating philosophy: its commitment to conservation and restoration of natural habitats.

Awarded Africaâ&#x20AC;&#x2122;s Leading Boutique Hotel Brand at the World Travel Awards every year since 2009, the Mantis Collection boasts 16 boutique properties across Africa. Each has its own unique appeal, and represent the finest example of its kind. Celebrating the culture, cuisine, architecture, and nature of their host area, they offer guests an unforgettable, immersive experience. They also all emulate the high standards of quality and service that makes the Mantis Collection so special.

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Africa's Leading City Hotel 2016

PEPPERCLUB HOTEL & SPA

2016

Africa's Leading City Hotel 2016

www.pepperclub.co.za

Pepperclub Hotel & Spa

A five-star establishment renowned for its chic, Big Apple inspired interiors, the Pepperclub Hotel & Spa is an icon of Cape Town and one of its most spectacular hotels. Set in the very heart of the coastal city, it is surrounded by superb dining, entertainment, and leisure, most of which can be reached on foot. Many of the city’s most famous attractions are also in close proximity, and the hotel offers a complimentary shuttle service to the Victoria and Alfred Waterfront and Camps Bay.

As alluring as Cape Town and its surrounds may be, the hotel puts forward a strong case to spend the day within its walls and indulge its excellent facilities which include a wonderful fine-dining restaurant, an exclusive private cinema, a swimming pool which overlooks the magnificent city, a fully-equipped gym, and a stunning spa. But, when the call of the city must be answered, there is no better way to experience it than in one of the hotel’s fleet of luxury cars – which includes a breath-taking Rolls Royce Ghost.

The hotel boasts a variety of world-class suites including intimate studios and one-bedroom suites for single travellers, business persons, or romantic couples, and two or three bedroom suites for larger groups or families. On the 20th floor discerning guests will discover the exquisite Penthouse Suite. Spanning two levels, it features three luxurious bedrooms, each with an en-suite bathroom, a state-of-the-art kitchen and entertainment area, as well as a sundeck and private pool.

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One of Africaâ&#x20AC;&#x2122;s Best

SUN CITY RESORT 2016

Africa's Leading Casino Resort 2016 Africa's Leading Resort 2016

www.suninternational.com

Sun City Resort

Sun City Resort, Sun International’s flagship resort, is proof that it wine isn’t the only thing that gets better with age. Built in 1979, the resort is still one of Africa’s most destinations and continually updates its offering to keep it that way. Its versatile setup makes it an attractive choice for a wide variety of guests, whether their looking a romantic getaway, a weekend of partying, of a fun-filled family holiday. Awarded Africa's Leading Resort at the World Travel Awards, Sun City has an almost inexhaustible selection of entertainment options and leisure pursuits for guests. The Valley of Waves is one of its most renowned attractions and features a 6500 square metre wave pool that generates waves almost two metre high! Hours can be spent exploring the Maze of the Lost City or on a game drive in the scenic Pilanesberg. The resort is also home to two Gary Player designed golf courses, the Gary Player Golf Course or the Lost City Golf Course. Each presents players with unique challenges and stunning views, and guarantee a different playing experience every time a game tees off. Sun City’s superb casino was awarded Africa’s Leading Resort Casino and offers incredible, around-the-clock gambling. Boasting a variety of games for players of all budgets and tastes, the casino was recently refurbished and expanded offering to include hundreds of slot machines and an assortment of 43 popular table games. With cash desk facilities, ATMs, and a Bureau de Change that accepts all major currencies, the action never stops at the Sun City Casino! 101

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Africa's Leading Luxury Train 2016

THE BLUE TRAIN 2016

Africa's Leading Luxury Train 2016

The Blue Train

Planes, boats and cars may each have their own, unique appeal, but nothing can truly compare to the majesty of rail travel. Winding through breath-taking landscapes in sumptuous luxury, taking in picturesque scenes as the train glides along its tracks, travellers are transported not only to their destination but to another era when worries were few and life’s finer features were cherished. As Africa’s Leading Luxury Train, the Blue Train offers all this and more to its discerning passengers. An eight-time winner of Africa's Leading Luxury Train, the Blue Train transforms the 1600 kilometre journey between Cape Town and Pretoria into an otherworldly experience. Over the course of the 31-hour trip the train carries passengers through some of South Africa’s most exquisite scenery. Once on the train all meals, a high tea, and all drinks are included, allowing guests to relax, explore, and indulge in the experience. All meals are freshly prepared on board the train and are complemented by select South African wines. Suites on the Blue Train are divided into two classes, Deluxe Suites and Luxury Suites. Similar in size, the most noticeable difference in the Luxury Suite’s bigger bathroom. Suites can be configured with two twin beds or a double bed, and either option comes with the finest cotton linen and lavish duvets. Equipped with writing desks, individually-controlled air-conditioning, and an array of modern conveniences, all guest needs have been considered and catered for. The Train’s main lounge and Club lounge offer guests elegantly furnished spaces in which to relax. The latter is the only section of the train designated for smokers and has a masculine ambiance ideal for after-dinner drinks or cigars. The main lounge is where high tea is served each afternoon.

www.bluetrain.co.za

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INDIAN OCEAN'S LEADING DESTINATION 2016 MALDIVES 2016

Indian Ocean's Leading Destination 2016 Indian Ocean's Leading Dive Destination 2016 Indian Ocean's Leading Beach Destination 2016 Indian Ocean's Leading Honeymoon Destination 2016

Maldives

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An exotic paradise of almost 1200 islands, the Maldives is one of the world’s most popular travel destinations. Its extraordinary beaches are the things of dreams and it’s “summer throughout the year” climate ensures they can be enjoyed every day. Boasting an abundance of wonderful offerings, there’s a constant influx of visitors – both new and returning – and never a dull moment. Catering to every type of visitor, the archipelago welcomes sports enthusiasts, business persons, honeymooners, families, divers, and countless others. More expansive than any other single feature, the Maldives’ surrounding waters offer some of its top attractions. Divers can immerse themselves in the region’s teeming marine life, which thrives in the warm, clear blue waters of the Indian Ocean. Whether snorkelling, scuba diving, or simply taking a dip, exploring the Maldives’ underwater world is an absolute must-do, after all it was awarded Indian Ocean's Leading Dive Destination. The perfect complement to its submerged offering, water sports are virtually national pastime in the Maldives. Surfing, canoeing, jet-skiing, sailing, tow-boating, and more, if it can be done in the water it can be done in the Maldives. Equally alluring are the Maldives’ incredible beaches, which saw the island nation awarded Indian Ocean's Leading Beach Destination. Seemingly endless stretches of sandy white beaches lay waiting to be discovered and enjoyed by visitors. More than just sunbathing spots, Maldivian beaches regularly play host to a variety of beach sports including volleyball, beach soccer, bat and ball, and Frisbee throwing.

Maldives

www.visitmaldives.com

Thanks to the island nation’s size and unique footprint, there’s always somewhere new or different for visitors to explore. From uninhabited islands that can only be reached by boat to unique locations that are only known to professional guides, adventure and exploration are a part of daily life in the Maldives. Following hours under the sun, in the water, or out in the wilderness, there’s nothing better than indulging in an authentic Maldivian spa experience. Home to some of the world’s most luxurious resorts, spa options are almost limitless and the quality of treatments are always

world-class. The nation’s popularity as a luxury holiday destination ensures that spas are staffed by high-quality professionals who excel at their craft. An island wonderland in every sense of the word, it only seems logical that the Maldives was awarded Indian Ocean's Leading Honeymoon Destination. In addition to the many attractions mentioned above, the luxury resorts of the Maldives offer incredible levels of service and quality and are the perfect escape for newly-weds.

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Romance and Luxury at Baros Maldives With a history stretching back over 40 years, Baros Maldives is one of the island nation’s most well-established resorts and was only the third holiday resort to open there. Conveniently located yet still secluded, the island of Baros Maldives lies in the central southern part of North Male’ Atoll and can easily be accessed by boat – the resort has speedboats on call throughout the day and night. The island itself is small and unspoilt and offers guests a truly authentic Maldivian experience. Each of Baros Maldives 75 exquisite villas offer guests lavish comfort with contemporary furnishings, private verandas or sun decks, king-sized beds and more. However, it was the superb Baros Residence that stood out from the rest and took home the honour of Maldives' Leading Luxury Hotel Villa at the World Travel Awards. The epitome of exotic island luxury, the 268 square metre Residence is hidden away from the rest of the island and surrounded by

2016

Indian Ocean's Most Romantic Resort 2016 Maldives' Leading Boutique Resort 2016

lush greenery. It features its own swimming pool in the private garden, an expansive veranda and a dedicated butler who is on call aroundthe-clock. In addition to features standard in all Villas, Baros Residence also boasts a canopied four-poster day bed on the sundeck, a luxury indoor shower and bathtub, and a library of coffee table books and paperbacks. Thick greenery and lush foliage hide the Spa at Baros Maldives from wandering eyes. Specialising in personalised treatments, it offers a range of massages and therapies designed to relax, rejuvenate and revitalise guests. While at the spa, complete privacy and professionalism is ensured, and the experienced staff go to great lengths to ensure the satisfaction of every guest. Baros Maldives was awarded both Indian Ocean's Most Romantic Resort and Maldives' Leading Boutique Resort at the World Travel Awards.

Romance and Luxury at Baros Maldives

www.baros.com

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Indian Ocean's Leading Hotel 2016

CONRAD MALDIVES RANGALI ISLAND The Indian Ocean's Leading Hotel, Conrad Maldives Rangali Island offers guests three exceptional resort experiences in one extraordinary location. Set in the azure waters of the Indian Ocean which are home to manta rays, dolphins, turtles, whale sharks, and an impressive coral reef, the resort is spread across two islands equally beautiful islands which are connected by a bridge. The larger of the two, Rangalifinolhu Island, features all of the resort’s beach villas, while Rangali Island is where the resort’s renowned water villas are found. Spread across both, the resort has 12 restaurants and bars which serve a wide selection of excellent, international cuisine. One of its most impressive offerings is the Ithaa Undersea Restaurant, the world’s only all-glass undersea restaurant. Other options include the Koko Grill which expertly prepares Japanese-inspired dishes, and the incredibly well-stocked Cheese and Wine Bar which lets guests choose from 101 of the world’s best cheeses.

Conrad Maldives Rangali Island

2016

Indian Ocean's Leading Hotel 2016 Maldives' Leading Water Villa Resort 2016

Of its many accommodation options, Conrad Maldivesâ&#x20AC;&#x2122; Water Villa is one of its most exceptional offerings. At 86 square metres it is spacious enough to comfortably accommodate three adults or a family of four â&#x20AC;&#x201C; two adults, two children. Set right on the water, guests have direct access to the inviting waters of the Indian Ocean and can spend the day snorkelling straight from the Villa. Island opulence at its finest, the Water Villa boasts a plunge pool, private sun deck with a jetted plunge pool, and glass flooring with views into the ocean below. The exquisite Villa was awarded Maldives' Leading Water Villa Resort.

conradhotels3.hilton.com

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Maldives' Leading Spa Resort 2016

JUMEIRAH VITTAVELI Maldivesâ&#x20AC;&#x2122; Leading Spa Resort 2016 2016

www. jumeirah.com

Jumeirah Vittaveli

With an extensive offering that not many can match, Jumeirah Vittaveli is one of the Maldives most impressive destinations. A 20-minute boat ride from Malé, the island resort comprises 89 elegant villas and suites which each have a private pool and direct beach or lagoon access. In addition, the resort is home to the superb Kuda Koli Kid’s Klub, one of the nation’s largest. For the second year in a row Jumeirah Vittaveli was awarded Maldives’ Leading Spa Resort at the World Travel Awards. Its comprehensive offering extends far beyond the expected inclusions and set it in a class of its own.

transferred to guests when used. Embracing a holistic approach to wellbeing, signature treatments reconnect guests with nature through specialised techniques and unique ingredients. Jumeirah Vittaveli also offers exclusive in-Villa bath therapies, which allow guests to indulge in stimulating experiences from the comfort of their own villas. Everything is prepared by the professional spa staff, and guests simply have to recline in their tubs and relax.

Yoga at Talise Spa at Jumeirah Vittaveli is an excellent way for guests to relax while taking in the resort’s stunning views. Alternatively, Talise Talise Vittaveli is the resort’s main spa and Vittaveli Fitness is the ideal facility to work up offers an impressive range of specialised a sweat under the guidance of professional treatments. Ingredients used in treatments are trainers. It boasts a fully-equipped gym and hand-harvested by peoples of the local commu- has facilities to accommodate guests of all ages nities, who still use traditional farming methods, and abilities. Regular supervised classes are ensuring the inherent, life-healing energy which also open to all guests and include the Ultimate is held in all living things is preserved and Circuit Challenge and Tai Chi.

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2016

Maldives' Leading All-Inclusive Resort 2016

Maldivesâ&#x20AC;&#x2122; Leading All-Inclusive Resort 2016

LILY BEACH RESORT & SPA

Lily Beach Resort & Spa

As Maldives' Leading All-Inclusive Resort, there’s simply nothing that can’t be had at Lily Beach Resort & Spa. Located in the spectacular Ari Atoll, it is the quintessential Maldivian resort and is renowned worldwide for its exquisite beaches, flourishing vegetation, and beautiful, exotic house reef just off its shore. The ideal destination regardless of the reason for travel, holiday-makers, honeymooners, families, and friend will all immediately feel right at home at the Lily Beach Resort & Spa. Its villas beautifully blend in with the natural surroundings and are made from the highest quality materials. Comfortable, spacious and conveniently laid out, they are a dream come true for travellers and represent a paradise-away-from-home. Designed with families in mind, the resort offers a range of activities specifically for younger guests. At the Turtle Kids’ Club children can partake in hermit crab races, crafts, a variety of watersports and treasure hunts. Surrounded by incredible coral reefs, some of the Maldives’ best diving is on offer right on the doorstep of the resort. Whether it is scuba or snorkelling, an enticing underwater world awaits all who take the plunge. At the Tamara Spa guests can indulge in pure pampering at the hands of expertly trained therapists. Offering a range of treatments inspired by practices from around the world, guests are guaranteed an immersive wellness experience that will refocus and recharge both body and mind. www.lilybeachmaldives.com

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INDIAN OCEAN'S LEADING FAMILY RESORT 2016 THE SUN SIYAM IRU FUSHI MALDIVES Spread across 52 acres of tropical paradise in the northernmost reaches of the Maldives, the Sun Siyam Iru Fushi is an exotic escape that welcomes travellers from around the globe. Awarded Indian Ocean's Leading Family Resort as well as Maldives' Leading Family Resort, the resortâ&#x20AC;&#x2122;s impressive offering includes something for each member of a family and ensures everyone is kept happy throughout their stay.

2016

Indian Ocean's Leading Family Resort 2016 Maldives' Leading Family Resort 2016

Indian Ocean's Leading Family Resort 2016

www.thesunsiyam.com

Sun Siyam Ira Fushi’s 221 beach and over-water villas are all elegantly decorated and feature comfortable sitting areas, spacious bathrooms and private terraces with stunning views. A daily turndown service ensures that everyone in a family can truly relax and take in the wonderful surrounds which include pristine white beaches, azure blue waters, and tropical vegetation. A virtual playground for guests of all ages, activities abound at Sun Siyam Ira Fushi. Featuring swimming pools, tennis and badminton courts, a variety of water sports, mini-golf and much more, there is something for everyone. The resort’s on-site contemporary fitness centre boasts a fully-equipped gym and is open throughout the day and night. The Koamas Kidz Club is paradise for children between the ages of three and 11. The area has its own swimming pool that is reserved for the exclusive use of children and is supervised by the resorts’ expertly trained Kidz Paradise staff. A babysitting service is also available to give parents some time off in the evenings to enjoy one another’s company.

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SHAPING THE FUTURE OF

TOURISM

Since its inception in 2007, HNA Tourism Group has grown into a veritable giant of the tourism industry. To be architects of

the future of tourism, we are committed to enhancing collaboration, improving connectivity and sharing value. Our more than 20 travel subsidiaries across aviation, hospitality management, tour operators, online travel, finance and investment deliver seamless travel experiences for over 50 million customers each year. Already the largest integrated tourism business of China, our global network comprises Europe, Asia-Pacific, Africa and the Americas. We give access to 450 hotels, 144 aircraft, 1100 cars for rent, 73 travel outlets and more.

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THE PEARL OF THE INDIAN OCEAN

SEYCHELLES 2016

Indian Ocean's Leading Tourist Board 2016 Indian Ocean's Leading Cruise Destination 2016

www.seychelles.travel

The Pearl of the Indian Ocean

With its exotic islands, tropical waters, idyllic climate, and welcoming peoples, Seychelles may just be as close to paradise as one can get without lapsing into a dream. A perpetual favourite for travellers from around the world, it was awarded Indian Ocean's Leading Tourist Board and Indian Ocean's Leading Cruise Destination at the World Travel Awards.

Seychelles enjoys a warm, temperate climate throughout the year and almost all of its islands lie outside of the cyclone belt. In essence, there is never a bad time to visit the archipelago. However, between November and March temperature may be slightly lower due to the north-west trade winds, and some rainfall can also be expected.

Its breath-taking archipelago comprises 115 islands which fall under two distinct groupings. The Outer Islands is the larger group and is made up of 72 coralline islands which can further be divided into five groups: theAmirantes, the Southern Coral Group, Alphonse Group, Farquhar Group, and the Aldabra Group. The 43 Inner Islands are tall granite outcroppings, leave for two which are coralline, and are further north, closer to the equator.

Even with its picturesque setting and superb climate, Seychelles would not be the wonderful destination it is without its extraordinary people and their rich culture. The multi-ethnic society has thrived for over two centuries, bring together different races, traditions and religions from around the world. Together they have created, and continue to create, Seychelles unique Creole society. The influences of the many different cultures is apparent in all things including art, cuisine, music, dance and architecture.

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Indian Ocean's Leading Airline 2016

AIR SEYCHELLES

Operating domestically since the 1970s and internationally since the 1980s, Air Seychelles has long been the airline of choice for those travelling to and within the region. A boutique island carrier with the attitude of an international airline, Air Seychelles plays an integral role in the national economy and is the main driver of tourism in Seychelles. At the World Travel Awards 2016 it received top honours in four categories and was awarded Indian Ocean's Leading Airline, Indian Ocean's Leading Airline - Business Class, Indian Ocean's Leading Cabin Crew, and Indian Ocean's Leading Airline - Economy Class. Air Seychelles is driven by two complementary goals, profitability and high quality service. By scaling back on certain international routes and making intelligent, informed partnerships â&#x20AC;&#x201C; like that with Etihad Airways â&#x20AC;&#x201C; the airline is making significant progress with its first goal. High quality products and service have always been part of its offering, and Air Seychelles dedication to constantly and consistently developing and improvement this facet of its offering has made it one of the best in the industry.

Air Seychelles

2016

Indian Ocean's Leading Airline 2016 Indian Ocean's Leading Airline - Business Class 2016 Indian Ocean's Leading Airline - Economy Class 2016 Indian Ocean's Leading Cabin Crew 2016

www.airseychelles.com

Seychelles’ renowned warm Creole hospitality, cultures and values are evident in Air Seychelles well-trained, professional Cabin Crew. Awarded Indian Ocean’s Leading Cabin Crew, its dynamic team is committed to making every passenger’s travel experience the best it could possibly. Both of Air Seychelles flight classes were awarded at the World Travel Awards as the Indian Ocean’s best. Its Economy Class reflects the typical, laidback Creole lifestyle. Comfortable and convenient, seats were ergonomically designed and offer superb support and space, and certain elements are adjustable. Business

Class pulls out all the stops and delivers an unprecedented level of comfort, style, and service. The experience begins on the ground where Business Class travellers enjoy dedicated counters and access to lounges, and extends throughout the journey. Fully flat-reclining seats, clad in sumptuous leather, are set in privacy shells which are fitted with an array of modern comforts and amenities. The airline’s Dine on Demand service allows travellers to take meals when it suits them, and all food can be paired with a selection of fine wines or any number of beverages.

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Seychelles' Leading Conference Hotel 2016 EDEN BLEU HOTEL 2016

Seychelles' Leading Conference Hotel 2016

Located in the heart of Seychelles, just off the capital island of Mahé, Eden Bleu Hotel is a top choice for discerning travellers and offers guests the best of both business and pleasure. A luxurious haven set in a tropical paradise, the five-star hotel was awarded Seychelles' Leading Conference Hotel at the World Travel Awards. Featuring 87 Deluxe, Luxury, and Presidential Rooms and Suites, Eden Bleu Hotel has the ideal accommodation for every guest and any occasion. All rooms and suites are fitted with world-class amenities and feature exquisite furnishings and finishes. As its award implies, Eden Bleu Hotel’s conference and events facilities are second to none in the region. In addition to the superb setting and stunning views, it offers delectable menu options, state-of-the-art technical equipment, and a selection of tailored conference packages.

The hotel’s largest conference hall can accommodate up to 340 delegates at capacity, but it can also be divided into two or three smaller areas. For meetings or gatherings that do not require quite as much space, the smaller areas can be configured in three arrangements: banquet, classroom, or theatre. Facilities are fitted with an array of technological equipment including a large-scale LED video and presentation display, 50-inch electronic signage at the entrance, a high-fidelity sound system and more. Four executive boardrooms are available for more intimate meetings or private gatherings. These comprise the Azure Room (capacity six delegates or eight individuals for dining), the Turquoise Room (capacity 12 individuals), the Cobalt Room (capacity 14 individuals), and the Indigo Room (capacity 16 individuals). Each of these are fitted with all the amenities expected of an elite facility.

Eden Bleu Hotel

www.edenbleu.com

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Indian Ocean's Leading Villa Resort 2016 www.raffles.com

RAFFLES PRASLIN

Raffles Praslin

Set on one of the world’s most exclusive islands, Raffles Praslin is an exotic escape unlike any other. The island is home to UNESCO World Heritage Site Vallée de Mai as well as Anse Lazio – consistently rated among the best beaches in the world. Twice voted the World’s Leading Luxury Villa Resort (2013, 2014), this year Raffles Praslin was awarded Indian Ocean’s Leading Resort Villa for the second time in a row.

2016

Indian Ocean’s Leading Resort Villa 2016

The island enjoys a warm, tropical climate almost year-round, and is the ideal destination for a secluded beach holiday. From cycling and mountain-biking, to snorkelling and bird-watching, any number of activities are on offer at the Resort which has several unique itineraries to choose from, as well as the option for guests to create their own. The Resort itself comprises 86 villas, each featuring a private plunge pool and an outdoor pavilion with superb views. Ranging in size from 125 to 275 square meters, the villas are some of the most spacious in the region, and are dotted along the island’s gently sloping hills. Each presents an exquisite escape where couples can celebrate whichever occasion they choose – even if it’s the stay itself. Raffles Spa is set on the pristine coastline of Anse Takamaka and its treatment rooms all offer stunning ocean views. Treatments are designed to transport guests to a world of rest and relaxation, and will leave them feeling rejuvenated and ready to indulge in some island adventure. 129

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INDIAN OCEAN'S LEADING AIRPORT LOUNGE 2016

Air Mauritius Amédée Maingard Lounge 2016

Indian Ocean’s Leading Airport Lounge 2016

www.airmauritius.com

Air Mauritius Amédée Maingard Lounge

From humble beginnings in 1967 with just one airliner to becoming an international carrier with a fleet of 13 aircraft, Air Mauritius has become of the world’s leading airlines and has been voted the Indian Ocean’s Leading Airline at many previous events. Although it was once again nominated, it missed that honour this year but was awarded Indian Ocean’s Leading Airport Lounge for its excellent Amédée Maingard Lounge at Mauritius International Airport. Serving passengers from across the world including destinations in Europe, Africa, Asia, and the Indian Ocean Islands, the Amédée Maingard Lounge is a haven for travellers seeking to escape the non-stop nature of an international airport. Upon entry guests are greeted by attentive, discreet staff and ushered into the cosy confines of the luxurious lounge. Featuring small, but well selected assortment of magazines and books, TVs, a fully-equipped Business Centre, free WiFi, and a children’s play area, it is the perfect space for travellers to re-centre themselves and prepare for a flight or the next leg of their journey. There is also a Bar & Buffet area offering a wonderful selection of excellently prepared food and beverages. 133

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Indian Ocean's Leading Boutique Hotel Brand 2016

LUX* RESORTS AND HOTELS 2016

Indian Ocean's Leading Boutique Hotel Brand 2016 Indian Ocean's Leading Culinary Hotel 2016: LUX* Belle Mare Mauritius Indian Ocean's Leading Family Resort 2016: LUX* Belle Mare Mauritius Reunion Island's Leading Hotel 2016: LUX* Saint Gilles

Across its numerous properties LUX* Resorts and Hotels has redefined luxury and created truly one-of-a-kind, exotic getaways. Its distinctive style and elegant touch has set it apart from competitors and made it synonymous with unique luxury experiences and incomparable holidays. Boasting properties in Mauritius, Reunion Island, and the Maldives, it was awarded Indian Ocean's Leading Boutique Hotel Brand at the World Travel Awards. One of three Mauritius properties, the LUX* Belle Mare was awarded both Indian Ocean's Leading Culinary Hotel and Mauritius' Leading Family Resort at the World Travel Awards. The embodiment of the island life, with a dash of LUX*’s signature style, Belle Mare is an exquisite retreat that offers a world of excitement for guests young and old. It’s set on a stunning stretch of the island’s immaculate eastern coast, and is surrounded by lush tropical gardens. Its culinary offering is impressive to say the least; across the hotel it boasts seven excellent bars and restaurants.

www.luxresorts.com

LUX* Resorts and Hotels

Amari by Vineet was named for its head chef, the Michelin-starred Vineet Bhatia. It’s the resort’s new Indian restaurant and showcases not only the chef ’s exemplary skills and technique, but also his reinvention of the Indian cuisine. Offering a superb, all-day menu of island delicacies, MIXE offers diners an experience they’ll never forget. Boasting a Josper-style grill, Asian and Spicy Curry corners, glass tandoor, a Japanese teppanyaki area and much more, it begs to visited more than once. It also features a dedicated chocolate room where guests can partake in live cooking sessions and learn from the masters. Open for lunch and dinner, Beach Rouge is set in the sand of the beach and looks out over the Indian Ocean’s azure waters. Its laidback atmosphere is perfectly complemented by its delicious cocktails and tapas. One of Mauritius’ top restaurants, Duck Laundry serves contemporary-style Chinese dishes

and turns dining into an interactive experience with its live noodle-making and Chinese barbecue stations. Mari Kontan’s cuisine is a tribute to the Sugar Island, its history, language, food, music and dance. It offers a selection of locally-made produce including a number of flavoured rums. Rounding out the offering are coffee bar Café LUX*, which produces “the finest barista-made coffee, day or night,” and gastro-pub K-Pub, which boasts its own micro-brewery and is renowned for its delicious and cocktails. LUX*’s first Reunion Island property (LUX* Sud Sauvage is set to open next year), LUX* Saint Gilles was awarded Reunion Island's Leading Hotel. The only five-star hotel on the island, it’s located on the western coast and overlooks the vast expanse of the ocean. It is equal parts a luxurious escape and an adventurer’s dream, and every guest leaves with their return trip already in mind.

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MAURITIUS' LEADING DESTINATION MANAGEMENT COMPANY MAUTORCO 2016

www.mautourco.com

Mauritius' Leading Destination Management Company 2016

Mauritius' Leading Destination Management Company

When selecting service providers of any kind, few things count more than experience and a solid track record. With over 60 years of experience and serving over 110000 clients per year, itâ&#x20AC;&#x2122;s hard if not impossible to do better in Mauritius than Mautourco. Offering a comprehensive range of land-based and marine activities, the company features dedicated teams to ensure every need and desire are met. It was awarded Mauritius' Leading Destination Management Company for the second year running, and shows no signs of relinquishing the title any time soon. Over the years Mautourco has expanded its offering to include a selection of services and products. These include vehicle rental, incentives and events management, as well as accommodation booking and more. It also boasts a wide-ranging support network that provides the perfect complement to its extensive offering. Mautourco places emphasis on its people, and its dedicated team of over 250 members are as responsible for the companyâ&#x20AC;&#x2122;s continued success as any other factor. Its in-house training academy, which offers ongoing training to drivers, guides, and representatives, ensures that its staff are always fully prepared for any situation and continue to offer the best possible service at all times. Services available include transfers, land, sea, and other excursions, wedding packages, and it also features a dedicated M.I.C.E. team. Packages of any sort can be tailored to suit specific guest needs, and delivery and execution are consistently excellent. 137

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