BEST NEWS
N. 26 | SUMMER 2016
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BEST NEWS
N. 26 | SUMMER 2016 NEWS FROM THE WORLD 03 FESTIVALS 09 EXHIBITIONS 10 SPORT 12 FAIRS 14 BEST UNION & FRIENDS 16
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NEWS FROM THE WORLD
WATER WORLD, AMERICA'S BIGGEST WATER PARK, GOES LIVE WITH BOS! Water World in Denver Colorado is the latest client to go live with Best Union's Best Overview Solution (BOS)! America's largest water park opened for the 2016 season on Saturday, May 28th with the BOS system. The newly implemented BOS system at Water World incorporates onsite and online ticketing for general admissions, groups, special events, season passes, birthday parties and cabana rentals. Access to the park is handled through fully integrated, automated turnstiles using the latest biometric technology. Water World is part of the Hyland Hills Park and Recreation District and occupies 67 acres of land outside Denver. This picturesque park offers many thrilling attractions including the new Cowabunga Beach attraction and the classic Thunder Bay wave pool. Buy tickets to Water World today at www.waterworldcolorado.com! 03
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NEWS FROM THE WORLD
BEST UNION USA HIGHLIGHTS BOS TICKETING & RESOURCE MANAGEMENT AT MUSEUM EXPO Best Union USA showcased the latest innovations in ticketing and resource management at the AAM Museum Expo in Washington D.C., May 26th -28th at the Walter E. Washington Convention Center. Best Union, also known as OmniTicket Network, promoted the Best Overview Solution (BOS), the global solution for ticketing, resource management, retail POS, access control, money cards and online sales. During the show the Best Union team provided live demonstrations of the BOS Resource Management functionality that helps museums and non-profits around the world manage resources, facilities, volunteers and events seamlessly within the same system used for ticketing and access control.
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NEWS FROM THE WORLD
REGISTRATION NOW OPEN FOR THE BEST UNION USER SUMMIT 2016 IN DENVER COLORADO! Registration is now open for the Best Union User Summit 2016 which will be hosted by Water World, the award-winning water park located just outside Denver, Colorado. The User Summit will take place September 19 -21, 2016. Best Union invites users to reach new heights in Denver with an action-packed agenda that includes new product demonstrations, client site case studies, best practice sessions, networking activities and a one-of-a-kind site visit! Sign-up now to: • Increase sales of Memberships and Annual Passes by offering Installment Billing at your venue. • Get a firsthand look at our new online B2B portal. • Get more from your system with our new reporting packages.
• Have a sneak peek at the updated BOS User Interface coming this fall. • Peruse our expanded library of “How To” documentation to increase your knowledge of our software features. • Find out how our new Service Level Agreements (SLAs) will affect your organization. • Join us on our Roadmap Journey and glimpse the exciting features that are on the horizon. • Learn about changes to our project tracking and development efforts through a globally integrated support solution. • Hear from our host Hyland Hills Water World and Adventure Golf as they share a user case study of their recent BOS Implementation
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NEWS FROM THE WORLD
LEGENDS IN CONCERT MYRTLE BEACH USING BEST UNION'S MANAGED TICKETING SOLUTION Legends in Concert in Myrtle Beach is now using Best Union's managed solution, the Enta ticketing solution. Enta is a fully hosted solution that provides Integrated box office sales, Web sales, email marketing, access control and more for some of the world’s leading theaters, sporting events and attractions, including Shakespeare’s Globe, the University of New Mexico and many of London’s West End theaters. Legends in Concert is owned and operated by On Stage Enterprises LLC, a "pioneer of live tribute shows and possesses the greatest collection of live tribute artists in the industry." Find out more and buy tickets now at www.legendsinconcert.com/myrtle-beach.
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NEWS FROM THE WORLD
BEST UNION ONSITE FOR WIZARDING WORLD OF HARRY POTTER OPENING AT UNIVERSAL STUDIOS HOLLYWOOD Best Union USA support team members were onsite in Hollywood, California in April to support the opening of the incredible Wizarding World of Harry Potter attraction at Universal Studios Hollywood. Tickets to the grand opening day were sold out and our team was there to witness the excited ticketholders as they entered the gates for the highly-anticipated event. Best Union USA, formerly OmniTicket Network, has been the proud ticketing system supplier for Universal Studios Hollywood for more than 17 years, and our team was honored to be part of this thrilling event!
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NEWS FROM THE WORLD
WORLD PREMIERE OF JURASSIC WORLD: THE EXHIBIT NOW AT MELBOURNE MUSEUM Melbourne Museum in Australia is now selling tickets for the world premiere of Jurassic World: the Exhibition, a touring show which will be at the Museum until October 9, 2016. Tickets can be purchased online through webpages developed and hosted by Best Union, or directly at the museum. The critically acclaimed exhibit has been inspired by the Jurassic Park movie franchise, and provides an exciting view of life on Earth during the Jurassic period. Guests can explore Isla Nublar, visit the Hammond Creation Lab and meet awe inspiring dinosaurs including Brachiosaurus and Tyrannosaurus rex. Guests to the exhibit can also choose to enjoy the IMAX movie Walking With Dinosaurs: Prehistoric Planet 3D in IMAX for a full day of Jurassic fun.
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FESTIVAL
WISH OUTDOOR FESTIVAL Visarno Arena Florence, September 10, 2016
Big news for the world of electronic music: 10 years after the first edition, the WiSH Outdoor Festival comes to Italy for the first time: The “WiSH� Festival, which was inspired by a wish for electronic music in a unique and unrepeatable atmosphere, began in 2007 in the southern part of the Netherlands and has become a dance event beloved by thousands of people around the world. Adventurers, pleasure seekers, lovers of fun and music are all enchanted by the spectacular scenes and the gigantic stages.
The WiSH Outdoor Festival is the best way to welcome summer, so make a wish and get your ticket at www.vivaticket.it!
Three stages, a contemporary program of 12 hours of music and more than 50 artists on stage will come together to create an incredible electronic music event. The audience will be amazed as they dance and enjoy this magical, electronic adventure.
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EXHIBITIONS
INCREDIBLE FLORENCE Through November 2, 2016 Florence, Santo Stefano al Ponte Incredible Florence is an unprecedented journey through the 2000 years of Florence's history. An exciting, 40-minute-long multimedia production rich in special effects, 3-D reconstructions, multiple projections of images and original filmed pieces takes the public on a fascinating journey through¡the places, events and immortal works by the greatest Florentines.
The beautiful deconsecrated church Santo Stefano al Ponte hosts an immersive experience, both a show and an exhibition that provides a unique opportunity to experience first-hand the story of an exceptional town whose heritage is now available to all humanity. Enjoy this incredible experience thanks to Vivaticket by Best Union!
The visual impact of the images produced by the Matrix X-Dimension system is exceptional, with 24 laser projectors transmitting over 40 million pixels onto the 11 giant screens. On the central and largest one (130 square meters) visitors can enjoy a resolution 6 times greater than Full HD.
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EXHIBITIONS
HOKUSAI, HIROSHIGE, UTAMARO JAPANESE PLACES AND FACES WHO WON THE WEST From September 22, 2016 to January 29, 2017, Palazzo Reale Milan The upcoming exhibition, Hokusai, Hiroshige, Utamaro, Japanese Places and Faces who Won the West, celebrates the 150th anniversary of the signing of the Treaty of Friendship and Commerce between Japan and Italy, and explores three artists's technical features, ability and eccentricity. An incredible 200 policrome xylographies and illustrated books are on display from the Honolulu Museum of Arts, with a selection of the most significant series thematically selected. While many schools and artists specialized in these topics, only three masters still remain the undisputed reference points: Katsushika Hokusai (1760-1849), Utagawa Hiroshige (1797-1858) and Kitagawa Utamaro (1753-1806). The exhibition highlights the technical peculiarities, the skill and the eccentricity of the individual artist, as well as
that age’s market requests: places and people well known to the public, trendy subjects and celebrities. The exhibit has been organized thanks to the valuable collaboration of both private and public institutions, such as the Embassy of japan in Italy, the Japanese Consulate in Milan, the Japanese Institute of Culture in Rome, MondoMostre Skira, the University of Milan, Palazzo Reale in Milan and the Museum Maxxi in Rome. This collaboration effectively demonstrates that the relationship between two countries is based solely on the relationship between human beings. Once again Vivaticket by Bestunion is proud to be a supporter and partner of Palazzo Reale’s cultural events. Get your advance tickets at www.vivaticket.it.
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SPORT
BOLOGNA FC 1909: THE TICKET CAMPAIGN HAS STARTED! The highlight of the 2016 summer season is the agreement signed for Bologna Football Club 1909 ticketing services. Best Union Company has provided hospitality and security services for more than ten years to Bologna FC, the seven-time Champion of Italy.
This innovation and international experience is the reason Saputo Group has chosen Best Union as a partner.
The 2016 ticket campaign began on the 14th of June with great success and Best Union’s 3-year agreement with the Club will pave the way for new collaborative relationships with Montreal Impact, the MLS team also owned by Joey Saputo. Innovative services intended particularly for supporters will be developed around the Bologna-Montreal axis to transform football matches into exciting entertainment opportunities that go well beyond the traditional 90 minutes of play.
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SPORT
BEST UNION WINNER OF A SLAM-DUNK! Following the award of a 2-year agreement, Best Union Company will manage ticketing services for Fortitudo Pallacanestro Bologna 103. Fortitudo has an exceptional group of supporters which usually fill the Paladozza, also known as the Italian Madison Square Garden. Although the A2 historical club narrowly lost the recent championship playoffs final, along with the chance to get into A1 league, the average of 4.000 spectators grew up to 5.500 during the playoffs!
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FAIRS
MAKER FAIRE ROME fair Roma From October 14 to 16, 2016 Maker Faire is the “Greatest Show on Earth” dedicated to innovation. A family-friendly showcase of invention, creativity and resourcefulness, it is a celebration of the Maker Movement. Maker Faire celebrated 150 Fairs in 2015 alone and has reached over 1.5 million attendees globally since it launched in San Mateo, California in 2006. Home automation, re-use, drones and robots, 3D printing, digital manufacturing, industry 4.0, IoT – Internet of things, mobility, safety & security, food, fashion and music are just some of the topics that will be featured at Maker Faire Rome 2016.
nutrition and health & wellbeing. A specific “Food Makers” area will take up its own space in one of the Pavilions. This edition will also feature “Waiting for Maker Faire 2016,” a series of approaching events at the fair to be held in Italy and in Europe. Among them, “The Big Hack”, the biggest Italian hackathon dedicated to innovation and the Internet of Things. The event, to be held on the 8th & 9th of October, is a great coding marathon in which participants are challenged to develop applications and projects on different thematic areas that will range from safety to mobility to food.
Food & Nutrition will get more attention than ever. Together with the Future Food Institute (FFI) Maker Faire will focus on the intersection between food and technology and will deepen the relationship between 14
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FAIRS
The 2015 Maker Faire Rome edition hosted more than 100.000 visitors, 452 projects, 511 conferences, seminars and workshop. In 2016 the event is going to be bigger than ever: six pavilions – an area of over 100.000 square meters - will be at the complete disposal of the makers and the visitors. Stay tuned! Get your ticket at www.vivaticket.com
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BEST UNION & FRIENDS
BEST UNION IS ON AT TEATRO DI SAN CARLO! The collaboration between the Best Union Company and Teatro di San Carlo in Naples, one of Italy’s most prestigious opera houses, has been renewed. Founded in 1737, Teatro di San Carlo is the world’s oldest opera house still in operation. Over the next three seasons Best Union’s staff will be in charge of hospitality services as well as the inner Theatre Boutique. Our theatre attendants will wear uniforms amazingly tailored by the Theatre Costume Department in keeping with the performance on stage and, as usual, they will provide services in line with the opera house acclaimed by Stendhal himself: "There is nothing all over Europe that comes close to this theatre or even gives the faintest idea...”.
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BEST UNION & FRIENDS
WHITE EQUESTRIAN THEATER JOURNEY INTO THE COLOR OF DREAMS. Verona from June 23 to July 3, 2016 Cavallino Treporti (Venice) from July 9 to September 10, 2016 A wonderful show that takes you on a poetic journey, a project that combines an equestrian show with the aesthetics of movement, the art of sound, words and image, where the white color is the lead because "peace is the color of snow." The cast is based essentially on 16 horses of various breeds, all of them white and an alternating troupe of international acrobats, dancers and musicians. A magic atmosphere where also the audience is part of the show because is asked to be dressed in white. Circo nel Mondo & Proeventi, producers of the show, have chosen Vivaticket by Best Union for ticketing, online presales and access control. 17
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BEST UNION & FRIENDS
LA SAGRA DEI FUMETTI 2016: SUCCESS FOR THE ONE AND ONLY “OKTOBERFEST STYLE” COMICS-CONVENTION Sure, La Sagra dei Fumetti is not the first and only comics convention you have probably heard about. However, it is one of a kind: if you know what it looks like and how it feels to be there, then you also know how different it is from any other show.
technicians, exhibitors, artists and guests, both National and International; 200 staff members; 15 hour of concerts for the 3 days and 52 hours meetings, interviews and workshops together (out of 28 opening hours). With such a success, we just can’t wait for the next edition: see you on 2017!
La Sagra dei Fumetti 2016, IV edition, took place on June 11 and 12, Saturday and Sunday. Moreover, the big opening party on Friday 10 featured a great concert with Gli Elio e le Storie Tese. All this happened in the beautiful location of vallo Bastione San Procolo, in the heart of Verona. On lots of green areas and quite close to the city walls, authors, exhibitors, cosplay, sports, music, shows and delicious food and rivers of beer had a major share in the following astonishing numbers. 10.000 visitors on Saturday and Sunday; 800 people including 18
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