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Alex Grande Founder & CEO Recognize
Everyone Deserves Recognition
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umans have an intrinsic need to recognize and to feel needed, and recognize as a word captures that in a sophisticated way. And just like its meaning, Recognize – an employee recognition & staff rewards technology solution for mediumsized businesses – was born out of the idea that everyone deserves recognition. Power of Positivity Alex Grande, the Founder and CEO of Recognize, started out simply wanting to give recognition with a badge that symbolized the company value. His team knew the power of positivity within easy to access enterprise tools. And today, Alex sees themselves to not only retain top employees but also as a company value management tool. Communication, leaders, and HR can utilize Recognizes integrations and features to showcase company value stories across offices. All the while, recognizing and rewarding great work. At the same time, the company has always valued intrinsic motivation and nonmonetary recognition. That’s why Recognize has company-fulfilled rewards or printable award certificates. Some of the major features that Recognize provides include:
Employee rewards: Recognize offers many types of employee rewards. Staff can redeem with points at no additional cost. The company recommends experiential employee rewards, such as a parking spot, a conference, a half day off, rental of a fancy car, or a pizza party with their team. When employee rewards really show the
company cares, you will retain and engage staff. Manager & peer-to-peer employee recognition app: Recognize makes it easy to send and receive official positive feedback for both managers and peers. Recognize makes it easy to create recognition badges only certain people, such as
managers or executives, can send to staff. Managers and peers can send employee recognition from the Recognize Chrome extension, Yammer, email, Sharepoint, mobile, Slack, and on any web browser. Yammer + Sharepoint for employee recognition and awards: Recognize
is the R&R program for Office 365. You can use the entire Recognize platform inside Sharepoint or inside Yammer. Use Recognize’s employee engagement strategy within your workflow. Office 365 sign in to Recognize: If your company has Office 365 accounts for your staff, they can
login to Recognize automatically. This is true for Office 365, Yammer, Google Apps, and Slack. Combining Knowledge from All Walks of Life In the early days of the foundation, customers wanted Recognize in the tools they already had. Therefore, Recognize decided to be dedicated to being in company’s ecosystem. That’s why the company has an award-winning Outlook Integration, Workplace by Facebook integration, mobile, Slack, Sharepoint, Office 365, and more. This enables staff to easily onboard and keep using Recognize compared to standalone solutions. Alex has always loved technology even at a young age. He loved the idea of building things without any money. One can build apps and websites with only his hands and skill. Further, Alex really enjoyed working at companies that had a great culture. With earlier successes building apps for Android and making residual income from advertising, he wanted to try building a residual business in the enterprise social space. Alex published psychology research in college in social cognition and knew the value of positive reinforcement. When he worked at Pop Agency in Seattle and saw a fantastic culture with an employee recognition program, Alex knew that every company
could have a program too. Combining knowledge from psychology, gamification, and social best practices, Recognize was born. He relayed the idea to his colleague Peter Philips, CTO and cofounder, and asked him to join Alex on this project. The Incredible Journey It’s been six years since the foundation of the company and Alex considers this journey to be incredible. “We decided to grow slowly and bootstrap the company. The first four years were a lot of learning while we continued to do other consulting work. The last two have been full-time, busy building features and helping customers. I’ve learned a lot over the last number of years but the main thing that keeps coming up is grit. The most successful people are the ones who have the determination and open-mindedness to keep going,” Alex shared. When asked about the moment he felt their hard work is starting to pay off, Alex replied, “Of course, the first customer that pays for your product validates everything before it. I used to say, you can’t give someone advice on business if you never built a product someone has paid for. When we got our first enterprise customer that was when I knew we had made it. When I knew we really made it was when I was finally able to give myself a salary and healthcare benefits to my team.”
Striving to Deliver A+ Quality Work As a small team of 15 people, Recognize has its own set of company values. The team believes in always delivering A+ quality work or at least striving every time.
They value looking for ways to automate work. Any process that can be automated should. Technology and engineering over sales and marketing is also valued at Recognize. Not that those aren’t super important aspects of the company, but Alex and the team
believe great product, responsive customer service, and cutting-edge technology will sell and market itself. Recognize is the only provider in the market where you can get started only promoting and sharing
company values without any monetary component. That’s because Recognize believes in being flexible to every company and to start small and think big. Recognize is the only provider in Outlook, utilizes text messaging, and dedicated to being in the
company’s ecosystem. Furthermore, Recognize is the only provider that’s primary goal is to communicate company values, while retaining top employees. Going into next year, Recognize will add more information about
employee retention. Improving employee retention and communicating company values for healthcare organizations is their goal, and the Recognize team is going to keep doing more and more within this space using the latest technologies.
Chocko Valliappa CEO & MD Vee Technologies
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Delivering Extraordinary Outcomes
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ith digitization making new waves, healthcare is no longer resistant to change. Today, the US healthcare sector is embracing this digital revolution at an everincreasing pace. Utilizing paperless transactions, EMREHR, innovative RPA solutions as well as cutting-edge coding and risk management tools, technology is revolutionizing operations and increasing productivity. These situations require companies to choose wisely when determining what technologies and processes they put in place in order to maintain compliance throughout all business lines. One such company that is revolutionizing the industry is Vee Technologies, who offer a full suite of end-to-end healthcare solutions. Their new Coding Automation Platform (CAP) and Risk Adjustment Optimization (RAO) tools boost productivity and accuracy in risk adjustment management, offering a unique advantage that will greatly impact operational workflow. Recent Accomplishments Apart from providing industry best custom solutions to their clients, they have also made tremendous contributions to numerous industry sectors. Highlighting some of these contributions are: ·
Vee Technologies to Feature New Coding & Risk Management Automation Tools, Coding Automation Platform (CAP) and Risk Adjustment Optimization (RAO), at the 13th Annual RISE Summit March 2019
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International Association of Outsourcing Professionals (IAOP) named Vee Technologies to the 2019 ‘Best of the Global Outsourcing 100 List’ - February 2019
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Vee Technologies Showcased at Aero India 2019 - February 2019
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Chocko Valliappa, CEO of Vee Technologies, Named Recipient of the YPO Sustainability Award - February 2019
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Inc. 5000 Named Vee Technologies as the ‘Fastest Growing Company’ for 4th Year in a Row - October 2018
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Vee Technologies Exhibited World-Class IT and Engineering services at the CEATEC, Annual Trade Show in Japan - October 2018
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· Vee Technologies Showcased Their Innovative Capabilities in IT and Analytics, Logistics, Engineering and eLearning/Animation at the Prestigious DefExpo 2018 Ministry of Defense Exhibition April 2018 Providing Formidable Services to Every Client Vee Technologies excels in providing a complete suite of healthcare IT and back office solutions.Their ambitious journey began with a venture into revenue cycle management. They were privileged to land one of the top ranked insurance companies as their first client which provided the insights and experience to move into the health information management industry. With an extensive healthcare background in
the US, Vee Technologies has the expertise to meet any challenges for both payers and providers. Healthcare providers are equipped with a full range of end-to-end healthcare information management and revenue cycle management services. Similarly, healthcare payers are also at an equal advantage as medical coding, risk adjustment optimization, independent clinical reviews, DRG validation, claims management, member management, contact center services, and network data management complete a list of formidable services readily available. IT and analytics services round out the solutions for both providers and payers, giving full insights into the outcomes of the business. Fearless Approach to Meet the
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Goals The emergence of the cloud platform has given a new dimension to many ambitious projects. Vee Technologies, through its continuous and meticulous research, is abreast with the changes in technology. In addition, Vee Technologies is proud to have the continued support of its own university, The Sona University, which serves the company with exquisite talent to choose from in the form of ambitious youngsters who are ready to contribute to the growth of the organization. In addition, Sona University’s acclaimed R&D center is a value addition to all the firm’s clients. Vee Technolgies, to its credit, has a well-established quality of service
the first choice amongst the choicest of clientele.
that results in extraordinary outcomes for their clients. The presence of an onsite operations team to be the single point of contact (SOP) for the clients, along with domain experts who offer technical knowledge of the latest platforms, have resulted in establishing longstanding partnerships with clients which is rare in the industry. Being the First Choice Amongst the Choicest of Clientele Accuracy, competency and teamwork, resulting in extraordinary outcomes, have been the hallmarks of success in the journey of Vee Technologies. The fearless approach to meet its goal irrespective of any quantum of challenges makes Vee Technologies
Vee Technologies has continuously focused on giving quality rich services to all of their global clients, by embracing new technologies and developments. The healthcare industry, today, is surrounded with innumerable challenges. Persistent amongst them at various levels are the feefor-service and population health schemes. With a majority of payers and ACO’s focusing more on analytics in efforts to study the risk factor in patients, as well as the induction of artificial intelligence to automate processes, there is an immediate need to clearly and completely understand the technologies behind process automation, such as NLP and machine learning. Realizing this, Vee Technologies plans to continue to add robotic process automation (RPA), machine learning (ML) and artificial intelligence platforms into their current business lines, which are in high demand. A Dynamic Leader with Great Business Acumen Chocko Valliappa, the great grandson of a visionary freedom fighter, industrialist and philanthropist, Karumuttu Thiagaraja Cheittiar, has been a leader of excellence and a true inspiration to the Vee Technologies family. Combined with a passion for using technology in unique areas and maintaining a vision of an entrepreneur, he has been able to establish a link between the market requirements and the capabilities of Vee Technologies. For the last two
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decades, Chocko Valliappa’s contributions have been unparalleled in helping Vee Technolgies serve the top ranked hospitals and insurance companies with quality services. Chocko has held key positions in administration, international business and operations, corporate affairs, strategic planning and marketing, and planning of corporate policies. He possesses an in-depth knowledge of European, Asian, & Pan American markets and a comprehensive expertise in forging alliances and joint ventures of strategic importance. Furthermore, he is one of the founding members of the YEO Bangalore chapter. Chocko also has a great passion for empowering the community. With this aim in mind, he established Sona Yukti Pvt. Ltd., which provides skill-based training with a strong industry focus. He is also the Vice Chairman of Sona College. With his varied experience in education, industry-focused skill development, technology, and a traditional industry background, he is guiding Vee Technologies to reach the heights of success on a global scale. POC: Manoj Abraham Global Head of Strategic Alliance and Marketing Vee Technologies Ph:+1 646-837-0837 www.veetechnologies.com
Greg Kefer CMO LifeLink
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The Masters of Urgent Care Need to Become Masters of Urgent Innovation
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hen the citizens of Santa Monica, California woke up one morning in September 2017, they found themselves smack in the middle of a technology disruption event. It wasn’t one of the gradual, everyone-saw-it-coming events like those that took down Blockbuster and Kodak. This was literally an overnight disruption.
Disruptors Don’t Ask for Permission, They Beg for Forgiveness Bird’s beg for forgiveness approach roll out did not make Santa Monica city leaders happy. But despite the political backlash, fines, finger pointing and some new rules, Bird scooters, along with several competitors, are now very much part of the transportation and cultural fabric of Santa Monica and beyond. Today, escooters can be found in hundreds of cities and universities around the US and Europe, with many more on the way.
Without warning, hundreds of Bird scooters appeared on Santa Monica’s sidewalks available for hire, capable of zipping people around town at a brisk 15MPH. It was fun, it was cool, it was easy. And it turned out that a lot of riders found the scooters to be more than a fun toy. The kids never told the adults that motorized scooters can be an extremely useful form of last mile local transit. It was a true “why didn’t someone think of this before” moment.
People and governments can complain and condemn the aggressive, outlaw tactics of the new breed tech service companies like Bird, or Uber, or Airbnb, or e ven Amazon, but if they provide a service that the masses like, it’s hard to regulate them into oblivion.
As new technology pushes boundaries and keeps surprising us, old traditional ways of getting things done get completely thrown out the window. Blink and everything’s different.
If something as politically incorrect as a millennial tech worker scooting down Market Street at 15mph, weaving past senior citizens who are trying to catch their Muni bus can get permits to operate in San Francisco, anything is possible.
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The e-scooter phenomenon is an example of ridiculously fast disruption. One could argue that scooters didn’t really disrupt an existing business but rather created a new market altogether — last half mile transportation. Broken, Bureaucratic Industries are Exposed Before all of these new forms of transport came into existence, citizens had few choices beyond private cars. They could use public transportation, or they could hail a taxi. Public transit is a generally a mess in the United States. And, if you go back to the pre-Uber days, taxi companies weren’t much better than taking the bus.
Taxi companies were for-profit business but their service sucked because they were essentially a regulated monopoly. If you had a medallion, you were in the club. There was little competition, demand was high, and the odds of a satisfying experience were only good if you happened to call a cab at 11am on a sunny Tuesday morning. Had I penned this blog in 2005 and discussed how the taxi business was ripe for a technology fueled disruption that threatened the very existence of the industry, what do you think the CEO of Yellow Cab would have said? Never in their wildest dreams (or nightmares) did they think a tech company could use mobile phones to mobilize an army of independent contractor
drivers and simultaneously deliver a superior experience at a lower cost. The taxi industry may not ever recover. Big, bureaucratic organizations do not move fast. Government, education, and healthcare never really needed to compete like other industries. Now things are beginning to change. Even the most protected organizations are now at risk of losing to faster, better, cheaper alternatives that are heavily fortified with modern, mobile technology. Healthcare is on the Cusp of Major Disruption The writing on the wall is clear. With tens of millions of Baby Boomers moving into Medicare,
Bird scooters became overnight transportation disruptions in cities across the country. Mobile tech has rewritten the rules for what it takes to disrupt, or create, an industry. Photo by Nathan Dumlao on Unsplash
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the healthcare industry must evolve in order to survive. Changes to reimbursement, increasing patient spend choice, and financial incentives based on satisfaction and outcomes are forcing change, and nobody is immune. Even the hospital “monopolies” are at risk. While the big regional medical center may be the only option in town, there are a number of new alternatives popping up. 24hour urgent care centers in local strip malls, Walmart, CVS, Apple, Amazon — they’re all coming. As Clayton Christensen famously pointed out in his revolutionary book, ’The Innovators Dilemma, it’s very difficult for established companies to fend off smaller, more agile competitors as they nibble away at the edges of a market until they ultimately take over the whole thing. Tomorrow vs. Next Year Leaders across healthcare are not blind to what’s happening. The
challenge is that they are ill equipped to move quickly enough to keep the disruptors at bay. Disruptors think about what can be done tomorrow. Large establishment companies assemble a steering committee to assess what might be tested in the next fiscal year. The good news is that a lot of new technology does not require an IT department to get started. Advancements in cloud computing along with the fact that every patient is walking around with a smart phone in their pocket makes things a lot easier and cheaper than ever before. Technology is also getting simpler. One reason hospital app adoption is low is due to complexity. Patients do not want to download apps, remember passwords and dig around for information. They expect technology to come to them with information that is simple and short, while also being explanatory, personalized and interactive. This is one reason why text based chatbots
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are so attractive for healthcare. Everyone understands and prefers text-based messaging and a personal virtual assistant can bridge many gaps. Healthcare needs to start moving faster, which requires different thinking, risk taking, rapid decision making. There are tremendous opportunities to address serious shortcomings on the customer experience side. Patients are consumers, what would Amazon do? Many will say it is unrealistic to expect radical healthcare transformation at the speed of bleeding edge tech. But as companies created around cutting edge innovation move in for their slice of the $3 trillion healthcare industry pie, they will see no reason to operate in any other way.
Eric Hoell Founder & CEO eTherapyDocs
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Making Practices Thrive
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he EMR-EHR industry’s focus is quickly moving toward the ability to interconnect different systems together in order to share data. With new meaningful use requirements, healthcare practices will be forced to participate in the health information exchange in order to receive payment for services. Today, there is very little sharing of data among hospitals, clinicians, and other healthcare providers. The HITECH act begun to change that in 2009 and many hospital systems adopted basic EHR systems, but true data sharing is still limited. Two years before the HITECH act began to change, Dr. Denise Hoell DPT expressed her frustration with practice management systems in the market to her husband, Eric Hoell. Denise found the existing systems to be extremely complicated, not pediatric focused, and didn’t allow for the full narrative documentation that she and many other members of the NDT community commonly utilize. Together, they brainstormed combining Denise’s years of pediatric experience, with Eric’s background of software development and regulatory/HIPAA experience. And the cornerstone of eTherapyDocs was laid as they worked closely with many small to medium sized practices, speaking with physical, occupational, and speech language pathology therapists to ensure their product met the needs of pediatric practices. Today physical, occupational, music, mental health, and speech language pathology practices across the country use eTherapyDocs. A simple to use pediatric focused system Focused on adding features and functionality to resolve real problems that small to medium sized pediatric therapy practices experience, eTherapyDocs has continued to create ‘a simple to use’ pediatric focused system since its foundation. Treatments are easily and efficiently documented within the system using any internet enabled device, pulling information from discipline specific patient goals. Complete treatment notes, plan of care, progress notes, and other uploaded patient documentation can be exchanged in a secure HIPAA compliant way via integrated messaging and secure faxing. eTherapyDocs’ integrated calendar provides visual feedback to help remind therapists of appointments that still require treatment notes, and provides appointment reminders to patients via both email and text messaging. The company combines its functionality with outstanding client services, to ensure the best service possible.
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Committed to remain focused on pediatric practices
practice, makes Eric passionate about eTherapyDocs every day.
Continuing to improve the product ease of use
The biggest challenge in the market according to eTherapyDocs is to remain pediatric focused. The large practice management systems disregard the fact that the goals and approaches to therapy are different for pediatric clients; the tools the therapists need must match their treatment approach and documentation preferences. The majority of adult orthopedic & rehabilitation practices are much larger than independent pediatric practices, therefore big practice management systems focus their efforts of their product development on the larger, and often more profitable, market of adult rehabilitation.
Eric started his career in customer service and software development in the 80’s with a large Fortune 500 company, where he learned the customer and process skills he leverages today. He has helped to lead a number of healthcare start-up and holds several hardware and software patents. Eric was invited and participated in a healthcare roundtable at the White House, and has worked closely with the FDA to deploy thousands of healthcare kiosk across the nation. Today Eric is focused on his true passion, eTherapyDocs.
Going ahead, eTherapyDocs is committed to invest and provide enhancements to the eTherapyDocs product. Annually, they conduct a survey to all of their practices presenting new ideas for product improvements, and working together with the practices they, prioritize new functionality. eTherapyDocs will be also continue to improve product ease of use by leveraging the latest technologies and enhancing data integration with other products.
Be that as it may, eTherapyDocs’ commitment to remain focused on pediatric practices combined with its constant involvement in the pediatric and NDT community allow the company to remain connected to its practices. eTherapyDocs continues to work closely with its practices in developing new features, and focuses on providing excellent customer service. It receives feedback from its practices regarding how easy eTherapyDocs is to use; Therapists want to focus their time and effort on treating patients, not trying to figure out technology. Making passion, a profession What makes Eric, founder and CEO of eTherapyDocs, different from other CEO in the industry, is that Eric personally has over 30 years of experience in software development, focused on user experience, customer service, and the regulatory aspects of healthcare. His technical and customer skills, combined with his passion for his wife’s pediatric therapy field of
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For more information, visit https://etherapydocs.com/
Cherry on cake eTherapyDocs has, over the years, worked with numerous clients and has provided them with the best practices in the industry. Let’s take a look at what the clients have to say about eTherapyDocs’s service. “eTherapyDocs is so easy to use. I am the biller and have to pull charges every week to enter into Medisoft. This is the easiest program I have ever seen. It takes me about 60 seconds to pull the charges and print them out. How much easier can you get?” “User friendly program, the calendar with patient text reminders have significantly cut down our number of “noshows.” The view today’s schedule gives a quick easy to see overview of the day’s schedule. The ability to upload scanned documents and to print notes to a PDF file simplifies the prior authorization process for insurance companies.” “e-Docs has provided a system for scheduling and documentation that facilitates treatment planning for individual sessions as well as across time. The staff has been extremely supportive and assisted us to transition us from individual documentation to more electronically documented and tracked notes. There are many aspects of the notes that are completed automatically that allow the therapist to focus on the critical aspects of treatment planning and noting changes across time. We have clearly saved time and money by using this system. I would highly recommend e Therapy Docs.” “We have been using E-therapy docs in our practice for several years now, and it has been fabulous! The therapists love the flexibility of accessing their patient notes and contact information on the web. Our billing manager is off-site, and can retrieve notes and evaluations for insurance companies in an electronic format which saves time and money. Our in-house costs for printing have also significantly decreased since we transitioned to electronic data.” “Using e-Therapy Docs has made my job as an assistant billing specialist simple and efficient. When filing for Medicaid PA’s, I can quickly and easily select the patient, all of their clinicals and most recent notes, and have the PA filed in mere minutes.” “eTherapyDocs allows me to focus on what is really important, the rehabilitation of these children. It’s easy to learn, allows me to expand on my note documentation, keep up with quarterly reports and improves communication between therapists. I really appreciate the text reminders to help remind patients of their appointments.”
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Improve Employee Productivity and Decrease Healthcare Expenses with a Hospital Wellness Program
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Charu Raheja CEO TriageLogic
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artnering with a hospital system is the best way employers can connect with their employees and reduces costs. As the health care model moves more towards value-based care, the role of wellness programs in the workplace continues to evolve. A typical wellness program ranges from fitness challenges and employee assistance programs to recommendations for healthy eating and charity work. But for organizations wanting to drive down their employer medical costs and improve employee productivity in the workplace, this is just the beginning. Regardless of your goals as an organization, there are a few essential elements required to create a successful wellness program that provides cost savings and measurable results. The good news is that you don’t have to start from scratch. Building a Hospital Wellness Program for Employers Successful wellness programs require the infrastructure to provide screening and intervention. Providing a community wellness program allows the health system to develop a better relationship with the local residents. Hospitals and health systems are often a wellknown and trusted resource. While hospitals used to be locations where ill patients went to get care that they could not get in an outpatient setting, today hospitals are expanding into more comprehensive health care systems where they operate urgent care centers, diagnostic centers, and primary care locations.
A comprehensive wellness program with a hospital system collectively brings free resources to you and your employees. Community partnerships with hospitals wellness program partnerships not only treat a disease but also provide a path to prevent a disease from ever happening. Focusing on the community, hospitals have the ability to apply their resources to wellness services such as community support, events, and education. Initiatives like this benefit the hospital by creating an opportunity to develop a relationship with local businesses and become the preferred partner for any healthcare needs. There are even more reasons why employers should be considering a hospital-run wellness program. Because of a policy that ties 30% of hospitals’ Medicare reimbursements to patient satisfaction scores, hospitals are now driven by incentives to deliver wellness programs to attract local businesses and community organizations. In 2018, the U.S. Department of Health and Human Services allocated $169 million for community health programs associated with the Affordable Care Act. Integrated Technology Many health systems rely on the expertise of mobile technology partners like TriageLogic’s newest product, Continuwell to help engage members. For employers, engagement technology partners make it possible to collectively manage all
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their wellness program initiatives in one simple location. Whether an internal effort or one delivered by outside vendors, wellness portals, like Continuwell, close that gap without a high investment by the employer. In fact, employers can see real cost savings right away. A delivery platform such as Continuwell can assist in the success of a wellness program. Continuwell can be customized for each client or multiple clients of a hospital or employers and it integrates with existing systems and makes collaboration possible for all stakeholders. A mobile solution along with a hospital wellness program provides: •
Greater engagement and patient participation
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Coordinated and preventative healthcare
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Improved outcomes for patients and hospital run programs
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Customer loyalty and engagement
Using Continuwell’s platform, organizations have access to the right technology without having to develop the technology. Continuwell provides a customized white-labeled app that highlight available resources contained in the wellness program, notify members of community events, send push notifications to the community, and include a triage nurse line for
health questions. Together, they enhance the wellness program provided by the hospital and encourage utilization of the resources. Benefits for the Health System and Community Hospitals are also positioned better to make the most impact on community wellness. Unlike other wellness vendors, hospitals can do healthcare. They can provide coordinated care for participants with multiple chronic conditions and provide clinics both onsite and/or conveniently located close to large employers. Other Benefits for Corporate Wellness Programs: •
Convey Your Unique Culture of Caring to Your Employees
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Provide Ease and Convenience of Access to Resources
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Announce, Promote and Manage Events
About Continuwell
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View and Measure Engagement Outcomes
In summary, health systems are in a unique position to improve the health of the communities they serve. They can accomplish this by having a good wellness program in partnership with the right technology vendor. In the process, the health system increases awareness for the brand and creates growth opportunities.
Continuwell Improves employee productivity, overall wellbeing, and saves companies health care expenses. We customize an enterprise solution for each organization to ease member access to the company resources, improve communication education, guidance about healthwellness, and encourage employee use of more appropriate (and less expensive) healthcare resources. Employees receive a custom mobile application to ease access to company resources that are most important to them. The mobile app includes 24/7 access to free health ambassadors who evaluate symptoms, encourage usage of wellness resources provided by the company, and help drive lower healthcare expenses.
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Kumar Subramaniam Founder & CEO Kaaspro
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Bringing Doctors & Patients Together
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MR/EHR adoption has been growing in a big way during the recent times, thanks to various factors such as easy and timely access to patient medical data, more efficient data capture, and improved interoperability. With advancement in technology becoming more wide-spread, healthcare industry has been embracing software solutions such as EMR and EHR on a large scale, as these solutions have the potential to make the lives of patients and providers better. Driven by potent forces such as Meaningful Use and incentive programs, there’s no doubt about the increased adoption of health information technology solutions in the future. Recognizing what would future hold for the healthcare landscape, one firm started building the most reliable and affordable services and solutions to clinicians and healthcare facilities – Kaaspro, the exclusive health information technology services provider. Assisting and empowering the medical professionals To assist and empower the medical professionals to achieve providing the most optimal healthcare to their patients through varied health information technology products has been motto of Kaaspro since the foundation. The firm has developed, in partnership with clinicians and IT professionals, innovative products such as 75Helath EMRs, 75Health EHRs, 75Health Personal Health Records, and 75Health Practice Management System. Moreover, the team at Kaaspro has ensured that by adopting cloud technology, its clients-clinicians and hospitals, are enabled to provide improved levels of services and care than what would
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have been possible by using their internal IT efforts. Kaaspro is able to facilitate clients to accomplish flexibility and scalability, bring down operational costs, and achieve reliability and security, thanks to our exclusive cloudbased solutions. Similar to other industries, the global healthcare industry is also experiencing a period of innovation and growth that is based on information technology. One of the options in the modern era is leveraging the capabilities of cloud systems to develop and accomplish eHealth goals. “At Kaaspro, we help medical practices and providers to reap the exclusive economic benefits and information management advantages offered by the cloud,” Kumar Subramaniam, company’s founder and CEO. Dedicatedly striving to satisfy the varied requirements of the clients Storing, sharing, and processing critical patient health information has been one area of concern for medical professionals since long. Thanks to the modern Cloudbased Electronic Health Records (EHRs) and Electronic Medical Records (EMRs), clinicians are now able to manage patient records in a convenient and secure manner. The once paperbased medical records have been rendered robust and accurate with the entry of cloud-based systems
in the health information technology front. As cloud-based EMRs and EHRs were found to be the most optimal solutions for taking medical data management to the next level, Kaaspro has devoted time and efforts to come up with the best and most reliable cloud-based systems. Kaaspro has germinated the idea of developing cloud-based health information technology to assist hospitals and doctors considering the various advantages such as efficient and integrated patient care, better patient data management, secure and accurate information, and increased care quality and productivity. With several vendors and service providers pitching for market share and the medical industry constantly evolving, it has not been a smooth sailing for Kaaspro. “We have been dedicatedly striving to satisfy the varied requirements of our clients in the ever-changing medical ecosystem. Huge changes such as the value-based reimbursement model and governmental policies and standards have proven to be particularly difficult to adapt with,” Kumar adds. Fulfilling unique client needs while adhering to all statutory and individual compliance needs has been one of the biggest challenges that Kaaspro faced. But Kaaspro has surmounted these issues by
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fine-tuning the company’s products according to the specific client needs and making the essential changes to meet all compliance needs. Also, the company has always included its clients, employees, and all stakeholders involved in its projects. By ensuring that they are all actively taking part in the various stages of creating products, Kaaspro accomplishes the capability to face any challenge that comes up. An industry veteran striving for better future Kumar is an electronics engineering graduate from the prestigious PSG Institute of Technology, Coimbatore. Motivating leadership and technological foresight that helps the healthcare fraternity with solving their unique needs are his strongholds. Having an industry experience of over 20 years, he has gained the expertise and capability to drive the company ahead. Kumar encourages innovative ideas and assists developers in coming up with their dream projects in a manner that not only brings out the best in them but also satiates the client needs effectively. Having identified and understood the immediate needs of the medical professionals with
their hectic activities, and the demand of patients and individuals with regard to the most optimal healthcare and safety, he has conceptualized the most reliable and efficient health information systems and worked along with the team for successfully building the same. Unmatched and reliable services Kaaspro’s flagship software, 75Health EHRs and EMRs are the modern real-time electronic version of patient medical data that describe all necessary information in minute detail. By making its products patientcentric and doctor-friendly, Kaaspro has ensured that users find them unmatched and reliable. Enabling managing and exchanging critical patient data in the most reliable and fast manner, the company’s EMRs and EHRs convey accurate information to the intended destination. “We have ensured that our health information technology products unfold case-specific solutions, thus increasing patient safety and patient outcomes. Our products help healthcare facilities and clinicians in bringing down redundancy and improving efficiency, while ensuring that patients are empowered to cut medical expenses and encouraged to take active part in their care. We have taken care that all stakeholders are involved in the
crucial development stage of our health information technology products, ensuring that all possible requirements of clients are met with effectively,” Kumar asserts. Any technology solution, to be able to satiate the client needs on a long-term basis, must be updated on a regular basis. “We are particular about providing follow-up on implementation, continuous customer support, and long-term updates. This way, we make our clients feel at home with our products regardless of time period. This also ensures the busy medical professionals are never stuck with any hindrance at any stage after having adopted our products. We take responsibility of tweaking the product according to their requirements at any point of time,” he further adds. Enabling clients to achieve the best care quality possible Kaaspro has been striving to offer the clients the most economical and efficient solutions that make running their practices smooth and achieving the best care quality possible. To be able to
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accomplish the primary motto of any medical practice, namely, providing the most optimal care to patients under the most economical manner, products such as 75health EMR/EHR lend reliable assistance. Kumar believes in customizing his products according to the specific needs of each of the client. Medical practices of all sizes and different specialties will be able to get their needs fulfilled with Kaaspro’s products. Kaaspro envisions cloud technology and mobile integration to be the factors that are going to impact the healthcare industry in a positive way in the coming years. The company has a few innovative and sophisticated medical information technology products in the developing stage. “We aim at providing software solutions to the medical professionals and healthcare facilities that enable them to offer the most reliable and safe care to their patients. Our vision is to help the medical fraternity with the most reliable and efficient systems that facilitate improving the health of the entire society,” Kumar concludes.
Shanee Moret Co-founder MedSnake Media
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How I Helped a Healthcare Startup Grow 1200% in 90 days
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strive to master, but only few succeed at mastering. Why?
hen this B2B healthcare startup reached out to me at 11:15 pm on a Friday night, I was having a glass of a California red blend over dinner at Louis Bossi’s. Although an unusual time for an inbound lead, me being me, I replied in less than 15 minutes.
It’s much easier to plow into someone’s messages, asking for them to give you their time for “a quick chat” or to “pick their brain” than it is to create consistent, well-designed content.
Within 72 hours I was servicing them in B2B growth via LinkedIn. If you’re not aware, here’s a jaw-dropping LINK between the B2B sphere and LinkedIn:
But, inbound lead generation is beautiful. It’s proof that people see you as valuable, before ever speaking to you on the phone. You won’t have to ask for a prospect’s time, they will ask for yours.
LinkedIn generates more than 85% of all B2B social media leads.
Below are the 5 core elements I used to help this startup qualitatively grow their network, generate 10–15 inbound leads a month, and produce a ridiculously high ROI (not to mention the priceless relationships they have built along the way.
Meaning if you’re in the B2B space, you can generate inbound leads on this platform, ones that can compound and produce upwards of 6 figures (or more).
My hope is for those in the B2B space to apply some of these core elements to gain momentum for your business.
Here’s the kicker: Inbound lead generation is a fine art; one that many
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Step 1 — Define Your Ideal Audience It’s impossible to create valuable, compelling, converting content for an entrepreneur or business if you do not know and thoroughly understand whothey serve, how they serve them and what they do to differentiate (in regards to their products, or services). Words of advise, hearing and listening are worlds apart. Some of you are so obsessed with just “closing a deal” and moving on that you only hear, you don’t
listen. But this can cause your results and retention rate to suffer in the long-run. I listened, and because of that, I was able to define their target audience independent pharmacies specific to the United States. Give your prospect your undivided attention, and listen to them. It makes a difference! Step 2 — Create Content to Attract Your Audience You’re setting yourself up for disaster if you dramatically increase your brand visibility
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without optimizing your profile and content to serve your ideal target audience. Before you experience the bloom of a rose, you must prepare the soil. The soil in this case is market research. Before anything grows, it must be nurtured. Because their ideal target audience = independent pharmacies, the content had to be set up to serve independent pharmacies. Whatever I wrote had to be of value to the decision makers of independent
pharmacies, by saving them time, energy or money. I would ask yourself the following questions while doing market research for a content strategy: · · ·
Who is your ideal audience? What can you write about that can save them time, money and energy? How can you write it differently (spice it up) so that they return for more?
Step 3 — Connect With Your Ideal B2B Audience For this particular startup, I targeted independent pharmacies in the U.S. and began to reach out to decision makers in this sector via a customized connection request. YES, looking at a profile and learning who someone is, and what you may have in common with them, and how you [ in this particular case my client’s business] can be of value to them will “make” or “break” a connection request acceptance. Step 4— Engage with Your Ideal Audience In the world of LinkedIn and business, as in life in general, it’s hard to receive anything without giving first. You must give and you must engage if you want to grow. One of my LinkedIn cohorts said it best when they said, “Engagement begets engagement.” I would recommend dedicating 1 hour a day engaging with your ideal prospects.
with claims that it did nothing. Content creation is ceaseless. It takes TIME, ENERGY and COMMITMENT. It takes tweaking. I’m always trying new things, analyzing what works and what doesn’t.
p.s. ENGAGING DOES NOT MEAN SELLING. Stop going into people’s DM’s asking them to buy your product or service, without giving them any semblance of value-add.
Make Time, Not Excuses I’m always trying new things, analyzing what works and what doesn’t. I MAKE time to help my community, not excuses.
Engage by liking posts and commenting on feed posts and articles with a thoughtful comment.
There is no better moment to invest in your growth than now.
Step 5 — Be Consistent! People create content for 1 week, and then quit,
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Charu Raheja CEO TriageLogic
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What is Wellbeing? 53
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mployee wellbeing programs are becoming a popular trend among companies. And the benefits are clear: fewer sick days off, lower health insurance expenses, and happier employees to name a few. As companies consider what changes to implement and what resources to add for employee wellbeing, it is important to first consider what should those programs be and what could they accomplish. Employers also need to consider how will the employees access those resources and how will they be incorporated into the company’s offerings.
Employee wellbeing goes beyond improving employee health. Wellbeing programs include more comprehensive health and productivity programs that tackle elements such as the workforce’s emotional and mental health, social connectivity, financial education, sense of fulfillment on the job, and many other aspects. There are a number of programs that can accomplish these various aspects of wellbeing. We list and explain some of the most common programs used by companies.
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Reduce absenteeism
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Improve employee communications
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Reduce costs
Not every wellbeing program will be the same. Below we give examples of resources in four main wellbeing categories: physical, mental, financial, and career.
Improve employee health
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Increase employee satisfaction
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Increase employee morale
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Improve employee retention
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Increase productivity
Ways to improve employees’ mental wellbeing include: •
Mental health education
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Access to mental health professionals
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Reducing work-related stress
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Mindfulness education
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Providing support for employees with mental disorders at work
Examples of Employee Wellbeing Programs Physical Wellbeing This is the most common category of wellbeing that people think of. This can include: •
Providing quality health insurance
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Managing chronic diseases
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Distributing health education information
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Access to telemedicine, such as Continuwell Health Ambassadors
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Nutrition education or healthy food options at the workplace
What are your employee wellbeing goals? •
global economy is US$ 1 trillion per year in lost productivity. The WHO even estimates that for every $1 put into treatment for common mental disorders, there is a return of $4 in improved health and productivity.
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Financial Wellbeing Financial stress can lead to reduced productivity, increased absenteeism, and health issues for employees. Studies show that money is a top source of stress for most Americans. A quality financial wellbeing program should be based on the different stages of you employees’ life and career. For example: •
Financial basics, such as budgets, taxes and identity protection
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Credit and borrowing
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Retirement planning
Fitness programs, either on or off site
Mental Wellbeing Though physical wellbeing is easy to spot, emotional wellbeing can have a significant impact on workplace productivity. The World Health Organization (WHO) estimates that depression and anxiety costs the
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Career Wellbeing This section may be overlooked when developing a corporate wellbeing strategy but is just as
important as the previous three. Studies show that employees’ physical, cognitive, and emotional energies all improve in a thriving work environment. A recent report from the SHRM Foundation explains that caring workplaces produce employees who love their jobs and are more productive and engaged. This study found that organizations that put their employees first are more successful and create long-term value. Ways to create this culture of caring include:
About Continuwell Continuwell Improves employee productivity, overall wellbeing, and saves companies health care expenses. We customize an enterprise solution for each organization to ease member access to the company resources, improve communication education, guidance about health-wellness, and encourage employee use of more appropriate (and less expensive) healthcare resources. Employees receive a custom mobile application to ease access to company resources that are most important to them. The mobile app includes 24/7 access to free health ambassadors who evaluate symptoms, encourage usage of wellness resources provided by the company, and help drive lower healthcare expenses.
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Providing employees with a work/life balance
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Flexible hours
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Ability to work remotely
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Career coaching/mentoring
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Recognition/feedback
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Safety education
No matter your goals, a successful wellbeing strategy should be built around employee engagement, motivation, and support. An effective program should include employees and be built around their needs and wants. Technology solutions that improve ease of access to these resources will also positively impact the success of the program. Call us today to talk about how you can provide your employees with an affordable solution to ease access to your company wellbeing programs while providing free 24/7 Health Ambassadors to improve employee health and champion your resources. lp drive lower healthcare expenses.