National Support Team 19.20 Application
What is NST?
The NST(National Support Team) is a body that directly works with the national office and supports the MC in their operations and strategic projects. It consists of both current AIESEC members and AIESEC alumni who want to directly contribute to the national plenary and work on national initiatives, platforms and projects next to or after their membership experience. The responsibilities are very important for the performance and sustainability of the organization.
General Questions & Application Info. Basic Application Questions and Requirements: • Name: • Email: • WhatsApp: • Letter of recommendation from Team Leader: • Latest CV (Max 2 Pages) • Current AIESEC position: • Your AIESEC history: 1. What is your motivation for applying for the NST of Ethiopia? 2. What achievement in AIESEC are you most proud of and if given the opportunity what aspect of it would you like to change? 3. How do you think your previous experience and your personal characteristics make you the perfect candidate for the applied position?
**Application must be in a pdf format and emailed to aiesec.ethiopia@aiesec.net and CC to the respective MCVPs. Their contact information can be found at the end of this application booklet.
APPLICATION DEADLINE IS ON SATURDAY, December 15, 11:59 PM. *Late entry will not be accepted
TM
Team Standards Specialist (Position Taken) Role Description: You will be responsible for ensuring team standards implementation. Tracking LCs productivity, reports checks, tracking points of LCs to ease the awarding system as stated in the entity membership manual. Ensuring standardized recruitment process, Membership Status Review follow ups. Requirements • This position is open for all AIESECers including Alumni with TL experience and above • Preferred if present in the country, but still outsiders will be considered. MOS • Team Standards implementation • Precise reflection of membership productivity on progress reports • # Productive members • # of reports on each LC • Team standard Tracking ( productivity, points for awarding system) Major Responsibility: • Track the productivity members, • Provide a clear report on membership around team standards delivery in each LCs and nominate worthy members, LCs for awards and recognition according to the national membership manual. Commitment: 5 - 7 hours per week
Application Questions: 1.
What is your understanding of Team Standards? How do you plan to implement it throughout the entity? Prepare an action plan.
2.
What sort of tracking system are you planning to use, to track productivity level of the entity? This is essential for awarding and penalization.
3.
Write a simple essay on what an AIESEC in Ethiopia member should look like to you to fulfil the AIESEC Brand.
National Membership engagement Events manager (Position
Open)
Role Description: You will be responsible for planning and providing the entity (LCs) a platform for development and knowledge transfer in collaboration with the membership educator. Platforms such us Workshops, AiE LCMs and hangouts, OPS, IPS, IXP, Reintegration seminars (simple consultation for the LCVPs, not required to organize), any other innovative engagements is also highly encouraged. You would be also responsible for managing crucial conferences of the entity such as (NLDS/NYLS, NPC, NSM...) you will not be separately responsible for content development, you must be able to work with the MCVP and other members of NST. Requirements • This position is open for all AIESECers including Alumni with TL experience and above • Must be present in the country MOS • Relevance of events in transferring knowledge • # of people engagement as well as LCs • Evaluation of the impact of the events • # of events • LEAD implementation on events • Contribution of activities on exchange ( eg # of IXP) Major Responsibility: • Manage AIESEC standard events and conferences, capable of motivating, educating and inspiring members. Commitment: 7 - 10 hours per week (depends on the events timeline)
Application Questions: 1.
Do you see the relevance of this position? If so why?
2.
Have you ever had an experience of event organization? If so tell us every part of your experience. (Be as detailed as possible.
3.
Provide a brief plan for an event you have in mind that can be a very useful engagement for the entity. ( Include: Venue, Agenda idea, Team selection process and team management strategy ( especially including outer LCs such as Hawassa and DBU)
Membership Educator (Position Open) Role Description: You will be responsible for collecting and documenting the required knowledge for members, from each portfolio of the entity with the aid of LCVPs and MCVP. Create a form of documentation and pipeline for membership education delivery alongside with the MCVP. Enforce AIESEC hub implementation throughout the entity. Design Agenda for National events. Update the MEC as per needed. Requirements • This position is open for all AIESECers including Alumni with TL experience and above • Open for members outside of the entity.
Application Questions:
1.
Do you know the current status of the entity regarding AIESEC Knowledge? If so what is it? (Specify each LCs reality)
MOS • Education Documentation hub implemented • AIESEC Hub Implementation 40% • # of members receiving education • Clarity of MEC developed • # Membership active in the AIESEC Hub network
2.
How do you think you can utilize your knowledge delivery to contribute to growing the number of exchange in the entity, in other words How do you plan to ensure that members can see the relevance of AIESEC to themselves and their environment? If these strike you as two separate question, answer according to your understanding. (If you have ideas such as event and so, make your action plan as detailed as possible)
3.
What form of Documentation and knowledge transfer do you think is the most effective to reach out to all the LCs?
4.
Do you see the relevance of AIESEC Hub? How do you plan to ensure AIESEC hub implementation throughout the entity?
Major Responsibility: • Clear education pipeline design for the entire entity. Commitment: 5- 7 hours per week
PD
Public Relations Manager (Position Taken) Role Description: PR is a managerial activity that attempts to shape the attitudes and opinions held by an organization’s stakeholders. Meaning we need PR to strengthen relationships with mutually beneficial partners. Requirements • Good communication skills • PR knowledge • Negotiation skills MOS •
# New Partnerships
Application Questions:
KPIs • # Appearances in media • # Events with AIESEC representatives • # Meetings with organizations
1.
Why do you consider PR can be relevant for AIESEC in Ethiopia?
2.
How would you manage to have at least 2 monthly media appearances? Mention which media and how these appearances
could be relevant for us. 3.
Major Responsibility: • Make a calendar of events in which the presence of AIESEC would be relevant • Ensure our participation in funds applications • Develop strategic partnerships with organizations for project collaboration • Achieve participation in national media
Do a research on events for the next 3 months in Ethiopia and
present a calendar including the ones we should attend. Explain why they are relevant to us. 4.
Propose 3 events in which we should participate as speakers and how you would get a spot.
Sales Manager (Position Taken) Role Description: Your role here is to present and sell the AIESEC product(Exchange) to organizations and companies. You contact potential companies, present proposals, answer questions and discuss conditions. Requirements • Good communication skills • Negotiation and sales skills • Knowledge on Global Entrepreneurship value preposition
MOS •
# Opened opportunities
KPIs • # Leads • # Contacted companies • # Sales meetings attended • # Sent proposals • # New partners
Application Questions:
1.
What kind of company sectors would you approach and why?
2.
Why do you think Global Entrepreneurship is relevant for companies in Ethiopia?
3.
Global Entrepreneurship and how would you overcome them?
4. Major Responsibility: • Approach new possible partners for IGE. • Attend sales meetings. • Follow up during negotiations and close deals.
Provide 3 examples of objections a company would have to get
Make a SWOT analysis for Global Entrepreneurship in Ethiopia. How would you capitalize on our strengths and opportunities to reach new partners?
Event Manager (Position Taken) Role Description: Your role is to perform tasks such as finding and booking venues, liaising with clients and suppliers and handling logistics. While also working with PR and sales on certain aspects.
Requirements • Good communication skills • Good organizational skills • Negotiation skill and sales skill MOS •
# Events organized
Application Questions:
KPIs • # Partners involved • # People engaged
1.
Select 6 SDGs for an event and why they have been chosen
2.
With the SDGs selected above, what would be the content of the event?
3.
List organizations, companies or others to participate for 6 events and why they have been selected. With which organization for
which event Major Responsibility: • Organize SDG based dialogues • Work with sales on partner approach • Work with PR to get media involvement
4.
Make a detailed timeline for the events.
5.
What would be the value preposition for the organizations?
MaC
Social Media Handler (Position Taken) Role Description: You will be responsible for overlooking the social media platforms and making analysis of what material works and what not. While also responding to comments and messages making the platform engaging. Requirements • Open for: External AIESECers. • Knowledge of SMO: Preferred • Consistent Internet connection
MOS • Average # of post reach and page views(Facebook) • % increase in page likes(Facebook), Followers(Instagram) • Average number of likes, comments and shares per post. • Page rating(Facebook) Major Responsibility: • Handle the day-to-day page and account activities like replaying to messages and comments. • Analysing the page insights and applying SMO and other strategies to grow the page/account organically. • Strategize ways to create an organic post engagement with the audience.
Application Questions:
1.
Make a SWOT analysis of the current AiE Facebook page.
2.
Create a strategized plan of how you plan to increase post Engagement on all platforms?
3.
If elected how do you plan to synergize with the content developer of the MaC team.?
4.
Create a sample timeline for all the platforms. Note. It has to sync from platform to platform.
5.
How do you plan to work on brand positioning and maximise the brand value of AiE?
Brand/ Customer Experience Manager (Position Open) Role Description: You will be responsible for fostering engagement, Internal and External through high quality interaction. You are responsible for improving the customer(youth and enabler) experience with the goal of increasing their satisfaction. This is done through making sure our products (iCX and oGX) resonate with current and potential customers. IE, Following trends. Requirements • Open for: Internal AIESECers. • Must be: TL, LCVP, LCP • Front office Experience: Preferred
Application Questions:
1.
Make a SWOT analysis of the current AiE brand positioning regarding iCX and oGX.
MOS • Number of successful campaigns aligned with the ongoing trend. • Social media platform rating and engagement. • Customer (Youth and enabler) brand advocacy. • Driven Brand traffic.
2.
Come up with a sample campaign you think will engage the youth (No limitations here).
3.
How do you plan to utilize EXPA and strategize Lead nurturing for IGV?
4.
How do you plan to work on brand positioning and maximise the brand value of AiE?
Major Responsibility: • Delivering quality customer experience. • Drive traffic to the brand. • Trend research and create strategies for campaigns based on them. • Oversee design, events and advertisement to tweak and modify based on the customer’s needs.
Content Developer (Position Taken) Role Description: You will be responsible for creating brand aligned and engaging digital and printable content for internal and external communications purposes. you will also be responsible (If required) for blog writing. Requirements • Open for: All Internal/ External AIESECers. • Graphics design Experience: Preferred • Team player and open minded • Good Communication skills MOS • Most “Engaged with” content created • Brand aligned content release • Effective brand recognition by customer Major Responsibility: • Design appealing and engaging material • Deliver brand aligned content • Strategize and Analyze information reach • Write stories for blogs and news letters
Application Questions:
1.
Make a SWOT analysis of the current AiE brand alignment within each LC.
2.
Write a short Inspiring (Engaging) story of about a 100 words.
3.
If elected how do you plan to synergize with the Social media handler of the MaC team?
4.
How do you plan to work on brand positioning and maximise the brand value of AiE.
iCX
EXPA Manager (Position Taken) Role Description: The EXPA manager will be responsible for tracking each project of AiE. To achieve a higher conversion rate from applied to approved and make sure the at most visibility of all the active projects on the opportunity portal (aieec.org). As most of the tasks of this position are online, candidates are required to have good access to the internet and be available online. Reporting to the MCVP ICX. Requirements: Open for Internationals EXPA knowledge Required Experience in the operations Required EB experience Preferred
MOS • Number of Projects Visible on Opportunity portal • Increase in (applied to approved) conversion rate Major Responsibility: • Tracking LCs with regards to EXPA Management • Preparing trainings for VPs on EXPA management • Keeping track of the applied to approved conversion rate of all projects in AIE • Reporting on a monthly basis to the MCVP ICX on the activities of each project on EXPA Position duration: October 1 – March 1 Commitment: 7 hours per week
Application Questions: •
What are the challenges in AIESEC in Ethiopia that hinder it from
achieving a higher (applied to approved) conversion rate? •
Mention and elaborate 2 strategies to create a higher conversion rate for projects in AIE?
•
Rank each LC of AiE with regards to their conversion rate.
Project Manager (Position Taken) Role Description: The project manager will be in charge of tracking each projects of AiE and guiding members of project creation and maintenance. Once all projects are created/ restructured, the PM is also expected to check and track each LC on the quality of EP experience they deliver especially the ones regarding the projects. Reporting to the MCVP iCX. Requirements: Open for Internationals, Locals Exchange experience Preferred Experience in the operations Required EB experience Preferred
MOS • Number of projects created • Number of projects restructured • Increase in (realized to complete) conversion rate • # of complete • # of open projects Major Responsibility: • Researching on potential project leads • Assessing project feasibility • Creating new/restructuring existing projects of AiE • Preparing training materials /training ICX Members on Project Management • Submitting Progress Reports on a monthly basis to the MCVP ICX Position duration: October 1 – March 1 Working hours: 10 hours per Week
Application Questions: •
What are the challenges in AIESEC in Ethiopia that hinder it from
designing and maintaining sustainable and lasting projects? •
Assess each project in AiE and state which projects should be restructured or dropped. Explain how the projects you selected can be structured and maintained for next terms.
•
Mention and elaborate 2 strategies to create feasible sustainable
projects in AIE? •
Mention and Elaborate 2 strategies on how we can transfer
knowledge on project management to the LCVP ICXs and TLs
Partnership Manager (Position Taken) Role Description: The partnership manager will be in charge of guiding LCs on how to revive or maintain old partnerships, aquire new partnerships with project enablers and acquire new and maintain old E2E partnerships
Requirements: Exchange experience: Preferred Experience in the operations: Preferred Experience in PD/BD: Preferred EB or TL experience: Preferred MOS • Number of E2E partnerships created • Number of paying enablers (cash/in kind) • Increase in (realized to complete) conversion rate • # of approved • # of open projects Major Responsibility: • Researching on potential partners that can support project. • Tracking partner relationships of LCs in AiE (enablers) • Creating new/renewing existing E2E partnerships of AiE for exchange purposes • Preparing training materials for ICX/ER Members on creating and maintaining partnerships. • Submitting Progress Reports on a monthly basis to the MCVP ICX and PD Position duration: October 1 – March 1 Working hours: 8 hours per Week
Application Questions: •
What are the challenges in AIESEC in Ethiopia that hinder it from creating partnerships and follow through?
•
Assess all the current project enablers in AiE and mention and explain which partners should be maintained or dropped. Explain why?
•
Mention and elaborate 2 strategies on creating lasting E2E partnerships.
•
Mention and elaborate 2 strategies on creating lasting partnerships with projects enablers.
•
Mention and Elaborate 2 strategies on how we can transfer knowledge on Partnership management to the LCVP ICXs and TLs
oGX
International Relations (Position Open) Role Description: As International Relation (IR) manager, you are responsible for making exchange and the process with country partner easier and foreseeing how we can grow together, you will be in charge of assessing partnerships with country partner, new ways to improve the partnership. You will support the exchange network and work with MAC NST to see how we can align online promotion and campaigns. Requirements: • Previous OGX experience • Result oriented • Project management skill • Working well under pressure
MOS • % Results together with partners • # of education & consultancy space provided to the network • % E2E growth • # of matches per country partner Major Responsibility: • Supply and demand analysis • 100% of analysis performed monthly • Creation of new partnership • Consolidations of partnerships • Educating LCs to have LC2LC cooperation in line with their reality
Application Questions: 1.
Make a Strength and Weakness analysis of OGX activity in AiE and
the steps for the next network. 2.
Make an analysis of current state of IR in OGX of AiE. Give the main evolutions necessary to improve the relationship with our current main partners.
3.
How can the Work of NST IR evolve cooperation at LC2LC level?
Experience Manager (Position Taken) Role Description: As EP experience manager, you are responsible for making EPs experience quality and working with LCs following up on communicating with their EP. Requirements: • Previous experience in OGX • Knowledge about reality of OGX in AiE • Coaching and tracking skill • Communication skill
MOS • NPS of internships • Number of testimonials • Number of reintegrated EPs Major Responsibility: • Working on EP lead improvement and implementation • Tracking quality of experience • Building communication strategy between Eps and LCs, setting standards • Implementing new ideas in order to improve our quality • Implementing new way of communication between Eps and LCs
Application Questions: 1.
Make an analysis of current state of AiE NPS score. Give the main
evolutions necessary to improve the score. 2.
Make a Strength and Weakness analysis of OGX, EP experience quality tracking and steps to improve it.
GE & GT (Position Open) Role Description: As NST GE & GT, you are responsible of working with GT and GE focused LCs, making the process easier. Assessing GT & GE focused partnerships and getting new partnership based on the GT & GE focused LCs customer demand. Requirements: • Supply and demand knowledge • Committed to result • Implementation knowledge • Network relations
MOS • # Materials developed for GE/GT • # of RE • # of CO Major Responsibility: • Evolve the delivery process in GE&GT program • Complete and submit weekly report • Generate showcase material for GE&GT in AiE • Creating a channel to centralize trainings and support material • Support matching
Application Questions: 1.
Make an analysis of current state of AiE OGE&OGT activity in AiE.
Give the main evolutions necessary to improve the score. 2.
Make a Strength and Weakness analysis of OGE&OGT.
FLA
Internal Finance and Legalities (Position Taken) Role Description: Following on the LC regarding Finance and legalities and making sure the LCs are performing according to our financial policy and compendium.
Requirements: Open for: Local Knowledge: 0 experience in FLA Who can apply: anyone (member, TL, VP, LCP) MOS • transparency among MC and LC Major Responsibility: • if transaction is issued within time • If transaction is properly and has a justification for it. • If the LCs are using their money properly • To push the LCs to present their bank statement on time to the MCVP FLA • Work on documentation for FLA : Peachtree and Google drive • Supporting and reporting to MCVP FLA • Compendium enforcement • Membership criteria fulfillment Position duduration: October 1s t – july 31s t
Application Questions:
1. What is the financial status of each LC and expansion. 2. What is the legal status of each LC? (Is membership criteria fulfilled, if the LC going according to the compendium, etc) 3. How well do you know peach tree? If none do you want a training? 4. Which LC and expansions are sustainable or not? Why? 5. What is the problem of each LC to face problems regarding FLA and any suggestions? 6. How do you think transparency should be implemented among MC and LC?
External Finance and Legalities (Position Taken) • Role Description: Handling the External legalities and finance of AIESEC in Ethiopia in collaboration with other portfolio such as PD and MCVP FLA. *Training on Peachtree and accounting knowledge will be given Requirements: Open for: Local Knowledge: Preferable Who can apply: anyone (member, TL, VP, LCP)
MOS • Good relationship with universities and partners
Application Questions:
1. Do you think AIE is financially sustainable? Why? 2. Any ideas on how to generate revenue for AiE? 3. Does each LC and expansion have good relations with
Major Responsibility: • Partnering with PD and following up on partners • Managing campus relation with PD and LCs • Working with PD on projects • Working on Documentation Position duduration: October 1s t – july 31s t
university? If No, what are the problems and any suggestions to solve it? 4. Do you know any project AiE is handling? If yes give brief.
ECB
Entity Control Board (ECB) (Position Taken) Role Description: The ECB is an independent part of AIESEC in Ethiopia. Its primary role is to make the entity more customer centric, and to ensure leadership development by fulfilling standards in every AIESEC program. Requirements • Good communication skills • Good organizational skills • Negotiation skill and sales skill
Specific Challenge Questions
1.
Go carefully through the case and put explanation for each point that is important (and counted) according to XPP? Propose a flow of solving this
case. Major Responsibility: 1. Ensure SnS and Customer Experience Management Implementation on AIESEC Programs to the national plenary 2. Is the final decision making body on the national level cases that violate? the XPPs (3.3.2.2.1.) 3. To conduct virtual and physical audits on standards implementation an develop prevention campaigns based on findings 4. Provide consultancy upon request 5. Provide education based on national guidance for the value delivery phase of the customer flow
An EP from Indonesia was matched on 10th February for GV. The project will start on 16th May in
Hawassa.
The Invitation Letter was not sent in time by the LC and EP got it only on 13th May. He changed the tickets for the next week
and paid extra $500 ($400 for the tickets and $100 for fast visa preparation). EP fee is $200. The outgoing side is considering the situation as an ICB case and asks the hosting LC for the full reimbursement ($700).
Entity Control Board (ECB) Continued Specific Challenge Questions
2.
Compile a two page report on the delivery of all Standards and Satisfaction for Global Volunteer. The report should report on all 5 LCs active (AAU, DBU, EiABC, Hawassa, SoC). One page of the report for oGV, one page for iGV.
MC Contacts MCP
MCVP TM/OD
MCVP PD
MCVP iCX
MCVP oGX
MCVP FLA
Liya Daniel
Bezawit Fisseha
Kibur Kibret
Lina Mohammed
Natnael Demelash
Biruktawit Megersa
+251923483204 +251912234738 +251912917979 +251991159418 +251910204215 +251912928121 liya.assefa@aie sec.net
bezawit.hailem eskel@aiesec.n et
kibur.kibret@ai esec.net
lina.mohamme d@aiesec.net
Best of Luck!
natnael.demela biruktawit.gobe sh@aiesec.net ze@aiesec.net