GM UPDATE

Renewals & Photos

Robin Cheng General Manager

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Dear Redbourn Member,

Welcome to Spring at Redbourn. Hopefully while you are reading this, the sun is shining, the daffodils are out and I am back from paternity leave! I have mentioned this previously, but I am really looking forward to what we can deliver for the season in terms of quality of courses, general improvements, and club atmosphere. I think some tremendous work has been going on from both staff as well as members, and after being here now just over a year, I can really see the club moving in the right direction.

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On a personal note, my wife gave birth to a baby girl on Friday 10th March. Luna Cheng at 7lbs8oz. Both are doing well and her two big brothers are enjoying having a sister… most of the time.

We will be pushing the button shortly on renewals which are due by 31st May 2023. These will all be done via the App/online portal, so please come to us prior to the date if you believe you need help with either option. All early renewals as mentioned, will receive 3 complimentary guest passes to be used as part of a 4 ball with a member. Everyone will also be receiving a complimentary re-usable branded Redbourn mug which helps us in our sustainability quest and will reduce the amount of take away cups we use. When collecting your guest passes and mug, the second stipulation to receiving these is that we have your photo linked to your file. The reason we are asking for them is that we value your membership and to keep its integrity we would like to safeguard by ensuring nobody is using a lost card to gain access to the course, or using the levy in the bar without the members permission. If you can get this done in the shop prior to collecting, this would make the process much simpler.

Customer Feedback

February saw some of the best customer feedback Redbourn has ever had. While we still have plenty to work towards and improve on, it is great to hear that as a rule of thumb, all of you are finding value in your memberships and enthusiasm as to where we are taking Redbourn. March has also started off in a similar vein and with course conditions improving and issue areas on the radar, I am hopeful you will all continue to enjoy your membership.

Positive Feedback

• Positive work being carried out on the course and in the clubhouse

• Friendly, welcoming atmosphere

• Quality of food

• Improving standards

Constructive Feedback

• Tees and bunkers need work

• More social events for members

As mentioned, we will be working on all bunkers and tees in the coming years, starting this season. The forming of a club events and social committee will also help us provide a full complement of events throughout the year and will be communicated to all members to allow for an easy sign up.

Mens Captain’s Update

Ian Rice Club Captain

I would like to say I am honoured to be the Men’s Captain of Redbourn Golf Club for 20232024 and thank Matt for his service as Captain over the past year. I would also like to thank Neil Marcus for becoming my Vice Captain for the year.

Jim McNally from the Essex and Hertfordshire Air Ambulance Trust gave an informative presentation to introduce the new charity to the meeting. He mentioned that EHAAT missions, which are around 200 per month were increasing and that it costs the charity £750,000 per month to stay airborne with no financial support from Government or The National Lottery. Jim, on behalf of the charity, extended his appreciation to Redbourn Golf Club for everything they will be doing to raise the critical funds needed to help keep Essex & Herts Air Ambulance airborne.