S e lec t
AG E NT
Excellence
CO R E VA LU E S
OUR Mission To serve our community with leading real estate expertise.
ACCOUNTABILITY Commitment to excellence! VISION If you can imagine it, you can make it happen! ENTREPRENEURSHIP Run it like you own it! TEAMWORK Come together to achieve success! CULTURE Work hard and have fun!
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THE Brand Named Top Workplace in St. Louis, over seven years in a row by The St. Louis Post-Dispatch
Top Producing Berkshire Elite Circle Brokerage Over $1 billion in sales annually
Ranked #1 Locally Owned and Operated Real Estate Company in St. Louis by The St. Louis Business Journal annually Among the Top 15 Ranked Women-Owned Businesses in St. Louis by The St. Louis Business Journal every year
Winner of the J.D. Power Award for “Highest Overall Satisfaction for Repeat Home Buyers Among National Full Service Real Estate Firms” Raised over $1 Million for The Sunshine Kids Berkshire Hathaway HomeServices received the highest score among repeat home buyers in a tie in the J.D. Power Home Buyer/Seller Study of customers’ satisfaction with their real estate firm. Visit jdpower.com/awards
Top Producing Berkshire Hathaway HomeServices Franchisee in Missouri
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O U R L O C AT I O N S Missouri
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Illinois
DES PERES 11785 Manchester Road Des Peres, MO 63131 (314) 775.2050
ST. CHARLES COUNTY 950 Caledonia Drive O’Fallon, MO 63368 (636) 720.1100
EDWARDSVILLE 1012 Plummer Drive, Ste #301 Edwardsville, IL 62025 (618) 655.4100
MIDWEST 5494 Brown Road, Ste #110 Hazelwood, MO 63042 (314) 838.8661
TROY 15 Sydnorville Road, Ste #2 Troy, MO 63379 (636) 462.8924
FAIRVIEW HEIGHTS 333 Salem Place, Ste #105 Fairview Heights, IL 62208 (618) 628.2400
TOWN & COUNTRY 1000 Schnucks Woods Mill Plaza Town & Country, MO 63017 (636) 394.2424
JEFFERSON COUNTY 1895 Richardson Road Arnold, MO 63010 (636) 296.1444
HOME OFFICE 1650 Des Peres Road, Ste #205 St. Louis, MO 63131 (314) 835.6000
SOUTH COUNTY 12620 Lamplighter Square St. Louis, MO 63128 (314) 714.1100
Agent Benefits Agent Health Insurance Options 401K Plan Select Savings Plan Military Scholarship Tuition Reimbursement Cybersecurity Insurance Errors & Omissions Insurance
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Select Leadership Academy The Berkshire Hathaway HomeServices Select Properties Leadership Academy is designed to cultivate and foster future branch leaders. “Being in the Leadership Academy allowed me to work next to the most dedicated team of managers I’ve seen in my career, and gave me the opportuity to give back to the company.”
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- Tim Martin, Select Leadership Academy participant
Elements Attend Leadership Team meetings Coordinate sales meetings Develop recruiting strategies Hire new agents Participate in mentoring & coaching Intro to financial aspects of a branch ...and more!
Team Builder Program
Teamwork
One-on-One Coaching Specialized Team Incentives Team Business Model Business Tracking Team Support Custom CRM Automated Client Surveys Tech Tuesdays
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REMASTERY CLASSES Real estate fundamentals and continuing education tailored to Select Properties standard. Day 1
Morning
Initial Setup
Afternoon Office 365 / Database
Day 2
Morning
Farming & Open Houses
Afternoon CRM & Marketing
Day 3 Morning
The Buyer’s Process
Afternoon Writing a Contract
Day 4 Morning
Under Contract to Close
Afternoon Being a Buyer’s Agent
Day 5 Morning
The Seller’s Process
Afternoon Finding a Home’s Value
Day 6 Morning
Being a Seller’s Agent
Afternoon Business Plan
Please bring a laptop, tablet or phone and be sure you have the login info for the CRM. 10
Our Branch Managers, Assistant Managers, Education Coordinator and Experienced Agents provide in-depth guidance and support on a number of topics, including: Personal Marketing Establishing a Business Plan Launching and Sustaining Your Career Job Shadowing
Mentorship
One-on-One Coaching Performance Standards Focus Groups Mastermind - Top Producer Meetings REthink - Agent Meetings 11
S T E P S T O O B TA I N I N G YOUR LICENSE Step 1
Complete the 48-Hour Salesperson Pre-Examination Course within 90 days of registering.
Step 2
Within six months of completing the pre-exam licensing course: • Pass the state-administered licensing examination. • Take and complete the 24-Hour Missouri Real Estate Practice Course. • Complete fingerprinting for a Missouri criminal history background check. Additional information can be found at SelectUstl.com
Step 3
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Within six months of completing the pre-exam licensing course: • Talk to a member of our Leadership Team to apply for a license. The application must be received by the MREC on or before the expiration date (found on your certificate).
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FOUR UNIQUE PRINCIPLES OF
Ninja Selling The Ninja Selling system is based on the philosophy of building relationships, listening to the customer and helping them achieve their goals. It is less about selling and more about how to create value for people.
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PERSONAL MASTERY When you get better, your business gets better.
02.
STOP SELLING! Start creating value. 03.
04.
BUSINESS STRATEGY Focus on people you know. CONNECT & COMMUNICATE It’s about them, not about you.
Ninja Selling is proven to increase income by 38% or more! 14
Free Color Copies
Support
24/7 Access to Computer Lab Free Business Cards Free Name Badge USA Mortgage Co-Branded Marketing Just Listed/Just Sold Cards Supra Boxes Custom Signs Client Testimonial System Square One Real Estate Media
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TECH TOOLS Agent Website
Client Tracking Database
Automated Client Report Generator
Lead Generation Customer Relationship Manager by REWS
Open House Sign-In
E-Cards & Drip Campaigns
Buyside Luxury Properties
Prospective Buyer Report Home Valuation
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Task Generator with Office 365 Integration
Advanced Listing Presentation
S O F T WA R E , A P P S & SYSTEMS
Success
Agent Icon BHHS REsource Center Buyside Collateral Analytics FormsRUs HomeSnap for Lead Generation Office365 ShowingTime Square One Real Estate Media SkySlope Total Expert USA Mortgage
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Buyside
Berkshire Hathaway HomeServices Select Properties is partnered with Buyside, which allows clients to get a free estimate of their property with our Home Valuation System. Buyside then captures the lead, matches homeowners up with an exclusive list of qualified buyers only accessible by a Select Properties agent and signs them up for monthly updates on their property. 18
Our Partners Real Estate Media – Square One Media Productions Square One Media Productions is a full service Media Production company supplying Photography, Video, Drone Photography, 3D Virtual Tours, Virtual Editing Services, and more to Real Estate Professionals along with other industries.
Mortgage – USA Mortgage Berkshire Hathaway HomeServices Select Properties in St. Louis offers an easy one-stop mortgage service through our partnership with USA Mortgage that allows you to interact directly with loan officers located in our branch offices.
Title – Select Title Group Our partnership with Select Title Group simplifies the buying and selling process by taking care of all of your title insurance needs.
Home Warranty – Home Security of America Gain valuable peace of mind and avoid unnecessary expenses by utilizing one of HSA Home Warranty’s comprehensive home warranty programs. 19
Loyalty 20
Other Services Select Leasing & Management We can provide the tools and resources to offer leasing and management services. Whether you’d like to list or lease a property or simply refer it, support is available to facilitate your leasing and management needs.
Relocation Services We help people and companies who are renting, buying, selling or building in and out of the St. Louis area. For a move across town or thousands of miles away, we’ve got you covered.
OneSource Solutions We have teamed up with OneSource to help new homeowners connect their phone, utilities and cable with just one call. Let us handle the small details. 21
WE
Give
BACK
The Sunshine Kids Foundation - Established in 1982, SSK is committed to providing positive group activities and emotional support for young cancer patients. Berkshire Hathaway HomeServices Select Properties is ranked #5 among BHHS franchises as a national fundraiser for The Sunshine Kids Foundation. We have raised over $1 million for the organization since our founding in 2002. We also work with St. Jude Children’s Research Hospital, St. Louis Crisis Nursery, the Jefferson Barracks VA Health Care System, and more.
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CO M M U N I T Y I N V O LV E M E N T & Office Events
Magic House Client Appreciation
Office Holiday Parties
Pumpkin Patches, Trunk-or-Treats
Holiday Photo Ops
Veteran’s Day Donation Drive
Client Shred-It Day
National Sales Convention
Baseball Schedule
Members of Local Chambers
Hockey Schedule
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BHHSSELECTSTL.com 314.835.6000
© 2021 BHH Affiliates, LLC. An independently owned and operated franchisee of BHH Affiliates, LLC. Berkshire Hathaway HomeServices and the Berkshire Hathaway HomeServices symbol are registered service marks of HomeServices of America, Inc.® Equal Housing Opportunity.