information should be available in easy read formats for people with learning disabilities, letters should not be sent to people who are blind, and interpreters should be made available for people for whom English isn’t their first language. • People also want it to be easier to get access to an interpreter when needed. • People want services to consider how they communicate with individuals with learning, disabilities. They would like healthcare professionals to check whether they want them to communicate with them directly or with their carers. Cultural awareness from professionals • People would like professionals to consider their cultural needs when giving advice, for example, taking their dietary requirements into account.
Prevention and social prescribing The NHS wants to do more to help people look after themselves and avoid becoming unwell. Not only will this help improve people’s health, but it will also ease pressure on services. The NHS Long Term Plan includes a commitment to more investment in social
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