BIDV Review 72 - June 2021

A Newsletter of Bank for Investment and Development of Vietnam JSC • Issue No.72 | June 2021

BIDV NAMED

BEST SME BANK

IN SOUTHEAST ASIA

Adapting to digital transformation culture

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BIDV headquarters seen from Hoan Kiem Lake, Hanoi

ABOUT BIDV The Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV), founded on 26 April 1957, is the longest-established commercial bank in Vietnam. The bank’s operations cover banking, insurance, securities, and financial investment. BIDV has a network of nearly 1,100 branches and transaction offices as well as presence in six countries and territories. BIDV is headquartered in Hanoi, the capital of Vietnam.

The bank’s stock (ticker: BID) is listed on Ho Chi Minh City Stock Exchange (HOSE).

EXECUTIVE PRODUCER TRAN PHUONG BANK FOR INVESTMENT AND DEVELOPMENT OF VIETNAM JSC

Senior Executive Vice President EDITORIAL BOARD BRANDING AND COMMUNICATION DEPARTMENT HEAD OFFICE: BIDV Tower, 194 Tran Quang Khai str., Hoan Kiem dist., Hanoi, Vietnam Tel: (+84) 24 22205544 Fax: (+84) 24 22225316 Contact center: 19009247 Email: bidvreview@bidv.com.vn License No.16-GP-XBBT dated 9 March 2021 by the Ministry of Information and Communications Printed at Vietnam Book Printing Joint Stock Company

Editor’s Letter

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Dear readers, e are halfway into the year and BIDV has been making efforts to meet the business goals given the complicated developments of Covid-19.

In the month, BIDV was honoured by prestigious organisations for its outstanding performance.

The Asian Banker has recently released the list of 500 largest banks in Asia Pacific region for 2020 (Asian Banker 500). According to the list, BIDV ranks 139th. By the end of the first quarter of 2021, BIDV's total assets reached over VND1.56 quadrillion (USD67.8 billion), up 2.9 percent year to date.

The Global Banking & Finance Review (GBAF) also honoured BIDV as Best SME Bank in Southeast Asia 2021. This is the first time a Vietnamese bank has received a regional award for SME banking. The GBAF award has been given in recognition of the bank’s great efforts in terms of providing financial solutions to the customer segment. BIDV has been serving over 318,000 small and medium-sized enterprises, accounting for nearly 40 percent of the total number of SMEs in Vietnam.

The global rating agency Moody’s completed a periodic review of the ratings of BIDV. According to Moody’s release, BIDV's long-term local and foreign-currency deposit and long-term issuer ratings were affirmed with positive outlook.

Moody's recognizes BIDV’s steady improvements in asset quality following the resolution of legacy problem assets and VAMC

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bonds write-off. Funding is a key strength for BIDV as the bank's deposit base is supported by its extensive branch network and strong relationships with large Vietnamese corporates.

In response to the Prime Minister’s call, at the launching ceremony of the Fund for vaccination prevention of coronavirus disease 2019, BIDV committed to donate an amount of VND60 billion to the Fund. In addition to the donation to the Fund, this year, BIDV and its Trade Union have quickly sent support to the frontline health workers in pandemic areas. In 2020 and 2021, BIDV has donated VND112 billion to the fight against the pandemic.

In 2021, the 9th "Red Journey" program on blood donation and raising awareness about thalassemia disease will be implemented in 44 provinces across Vietnam. BIDV continues to accompany this humanitarian program. The Red Journey is a voluntary blood donation campaign held since 2013. The program has now become a national blood donation campaign and is widely deployed in localities across Vietnam.

Last but not least, let’s discover Ke Ga - the oldest lighthouse in Vietnam. Located in the south central coastal province of Binh Thuan, Ke Ga island and the lighthouse have become an attractive tourist destination in the province.

The lighthouse is also a unique architectural monument.

CONTENTS

PRODUCTS & SERVICES

BIDV HIGHLIGHTS

03. BIDV named Best SME Bank in Southeast Asia

20. Boosting digital transformation of businesses

04. Supporting SMEs amidst Covid-19 05. BIDV among top 150 largest banks in Asia Pacific 06. Moody’s completes periodic review of ratings of BIDV 07. Cuban ambassador pays working visit to BIDV

22. B-free package – More than free POLICY UPDATE

23. Circular supports recovery from Covid-19 pandemic LIFESTYLE

24. Discover the oldest lighthouse in Vietnam 26. Riding to Cuc Phuong National Park CSR

28. BIDV continues to accompany Red Journey 2021 뉴스

30. BIDV, 코로나 백신기금 600억동 지원 08. BIDV makes donations to Covid-19 Vaccine Fund 09. BIDV joins to launch VietQR 10. Fostering long-term partnership INSIGHTS

12. Adapting to digital transformation culture 30. Moody's, BIDV 등급 발표(Ba3) 31. BIDV, 아시아 태평양 150대 은행 선정 31. BIDV, 동남아시아 BEST SME 은행 선정 32. BIDV, Xuan Mai Corporation 과 파트너십 체계 14. Turning crisis into opportunity with digital transformation

MARKET MOVEMENTS

16. Vietnam outlook revised to positive 18. More specific criteria to attract FDI 33. BIDV, B-free 패키지 도입으로 더 많은 무료 서비스 제공 34. BIDV, 2021 Hanh Trinh Do (빨간행정) 지속 동행

PARTNERS

19. Moody's assigns first-time B2 ratings to VRB

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BIDV HIGHLIGHTS

HU Y EN TRUC

BIDV named Best SME Bank in Southeast Asia The Global Banking & Finance Review (GBAF) has honoured the Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV) as Best SME Bank in Southeast Asia 2021.

by leading financial experts for women-led SMEs. The bank's constant efforts have helped SMEs recover production, business and improve operational efficiency.

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his is the first time a Vietnamese bank has received a regional award for SME banking. The GBAF award has been given in recognition of the bank’s great efforts in terms of providing financial solutions to the customer segment. BIDV has been serving over 318,000 small and medium-sized enterprises, accounting for nearly 40 percent of the total number of SMEs in Vietnam.

To achieve the leading position, BIDV has always placed customers at the center of its business, using technology as a breakthrough, and providing comprehensive solutions to meet the needs of customers. Given the severe impacts of the Covid-19 pandemic on all aspects of economy and society, BIDV has consistently supported the SME community, constantly innovating and improving towards dynamic and sustainable development for SME community. With great efforts, BIDV's SME banking has achieved many outstanding results. Total outstanding loans of the SME banking reached more than VND270 trillion (USD11.2 billion), an increase of nearly 20 percent over the same period last year.

Boosting digital transformation, BIDV iBank – the bank’s digital banking platform – has been used by 56,600 SME customers. BIDV has also offered cashless payment service to almost 1,500 SMEs, like SmartPOS, QRCode and Smart Medical Card at 29 hospitals nationwide.

In addition, BIDV has been working on a program named "SME Digitrans", which serves to create a drastic change in the application of modern technology to financial and accounting management for SMEs. This program is funded by the Asian Development Bank (ADB).

BIDV has also timely implemented a series of actions to help SMEs overcome the impacts caused by Covid-19 such as reducing, exempting loan interest, restructuring repayment period, maintaining debt group, offering short-term credit packages of up to VND150,000 billion (USD6.5 billion) at competitive lending rates. In particular, BIDV has provided preferential financial and non-financial solutions, together with specialized business consultation

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GBAF stated: “BIDV, a leading bank in Vietnam, has demonstrated a strong commitment to supporting the development and growth of SMEs in the region. Over the years the bank has promoted green and sustainable credit, implemented a number of progammes to provide easy access to loans that offer competitive rates, expanded their offerings, and invested in technology to expand their digital banking”.

According to Wanda Rich, Editor, Global Banking and Finance Review, BIDV’s success in this award is based on the values that it has attributed to the sustainable development of the SME community and its business performance in relation to other Southeast Asian banks. “We look forward to seeing further growth and industry-leading solutions from BIDV in the years to come” - said Wanda Rich.

Global Banking & Finance Review is a leading British online and print magazine, which has evolved from the growing need to have a more balanced view for informative and independent news for the global banking and finance industry.

The Global Banking & Finance Awards are voted by economic experts, major financial institutions and central banks of 190 participating countries.

BIDV HIGHLIGHTS

HO A NG HUYEN

Supporting SMEs amidst Covid-19 For eligible existing SME customers facing difficulties due to the Covid-19 pandemic, BIDV offers many solutions including restructuring loans with extended repayment term from six months and above; supporting six months of interest up to USD10,000 per customer, applicable to structured loans with principal and interest emerging since the Covid-19 pandemic was announced in Vietnam on 23 January 2020. This program is disbursed from the USD5 million funded by the Women Entrepreneurs Finance Initiative (We-Fi) which has been entrusted to ADB.

BIDV has implemented drastic measures to support SMEs as the Covid-19 pandemic continues to develop complicatedly.

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IDV has launched 08 credit packages with scale up to VND150,000 billion (USD6.5 billion) for SMEs since the outset of 2021, reducing by 0.5 percent - 2 percent per year compared to normal lending rates. At the same time, the bank also reduces or exempts fees to help SMEs reduce business costs.

Since the pandemic outbreak at the end of April 2021, BIDV has quickly launched short-term credit packages to promote credit growth for SMEs in 2021 at competitive interest rates with the lowest

rate being 3.8 percent per year and 7.5 percent at the highest. For SMEs doing import-export business, BIDV offers a credit package with interest rate of 6.5 percent per year at the maximum only.

BIDV implemented an online loan program to help SMEs easily access bank loans, reduce time for preparing loan documents, especially in the context of the Covid-19 pandemic.

With the goal of creating favorable conditions for Women-led Small and Medium Enterprises (WSMEs) to recover and grow their production and business activities from the impact of Covid-19, BIDV launched “Covid-19 Relief Comprehensive Financial Program for WSMEs” jointly funded

by Asia Development Bank (ADB) and BIDV, offering attractive financial and non-financial solutions.

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To further support WSMEs, BIDV has offered a comprehensive financial program with preferential service fees and interest rates for longmedium term and short-term loans.

Accordingly, eligible WSME customers will be offered a first-year loan interest rate of 7.5 percent p.a. at the maximum, as well as other attractive offers such as waiver or reduction of payment account fees, cash-flow management fees, trade finance/ guarantee services and e-banking services, amongst others.

BIDV's strategic business development plan for the period 2021-2025, with a vision to 2030 defines to maintain its leading position in Vietnam in terms of market share in the retail banking and SME banking segments. For years, BIDV has been honored as "Best SME Bank in Vietnam" by prestigious international organisations.

BIDV HIGHLIGHTS

DINH D UNG

BIDV among Top 150 largest banks in Asia Pacific banks account for 49.5 percent and 24.7 percent of the aggregate total assets of the 500 largest banks in Asia Pacific, respectively. Top 10 largest banks in the region comprise six Chinese banks and four Japanese banks.

Average asset growth rate of Asia Pacific banks on the list accelerated to 10.3 percent year-on-year (yoy) at the end of the first half of 2020 from 6.6 percent yoy at the end of the first half of 2019.

These banks also registered a faster loan growth, at 11.3 percent yoy at the end of the first half of 2020, compared to 8.3 percent yoy in the prior year.

Meanwhile, banks in the region saw their average deposit growth increase from 7.6 percent yoy at the end of the first half of 2019 to 10.5 percent yoy.

The Asian Banker has recently released the list of 500 largest banks in Asia Pacific region for 2020 (Asian Banker 500).

According to the list, BIDV ranks 139th with total assets reaching more than USD62 billion.

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he Asian Banker 500 (AB500) is an evaluation of the 500 largest commercial banks and financial holding companies (banks) in the Asia Pacific region. This year, the financial information in the first half of financial year 2020 was collated and incorporated into the assessment of how banks performed during the Covid-19 pandemic. The evaluation covers 23 countries and territories, and the 500 largest banks had USD66.5 trillion in total assets, USD34.2 trillion in net loans and USD46.5 trillion in customer deposits. 22 Vietnamese banks are on this year list.

China and Japan continue to lead the region in terms of number of banks on the list. Chinese banks and Japanese

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Most banking sectors in Asia Pacific maintained adequate capital to withstand adverse shocks. On an asset-weighted basis, the average capital adequacy ratio (CAR) of Asia Pacific banks that have announced full year results in 2020 increased from 15.73 percent in 2019 to 15.91 percent in 2020.

By the end of the first quarter of 2021, BIDV's total assets reached over VND1.56 quadrillion (USD67.8 billion), up 2.9 percent year to date. Last month, BIDV was included in Forbes’s list of world’s 2000 largest public companies, marking the bank’s seventh consecutive year presence in the list.

BIDV HIGHLIGHTS

HO T UAN

Moody’s completes periodic review of ratings of BIDV BIDV’s long-term deposit and long-term issuer ratings were affirmed at the highest ratings among Vietnamese banks.

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n 21 June 2021, the global rating agency Moody’s has completed a periodic review of the ratings of the Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV). According to Moody’s release, BIDV's long-term local and foreign-currency deposit and long-term issuer ratings were affirmed.

Moody's recognizes the bank’s steady improvements in asset quality following the resolution of legacy problem assets and VAMC bonds writeoff. Funding is a key strength for BIDV as the bank's deposit base is supported by its extensive branch network and strong relationships with Vietnam’s large corporates.

BIDV’s long-term deposit and long-term issuer ratings were affirmed at the highest ratings among Vietnamese banks.

Details are as follows: Long term Bank Deposits – Local/Foreign currency at Ba3; Local and Foreign currency Long term Issuer Rating at Ba3; and positive outlook.

2021 marks the 16th consecutive year that BIDV has been reviewed by Moody’s. The bank is pioneering in this regard, confirming its commitment to transparency as well as compliance with international standards.

BIDV headquarters in Hanoi

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BIDV REVIEW

In March 2021, Moody's Investors Service affirmed the Government of Vietnam's long-term issuer and senior unsecured ratings at Ba3 and changed the outlook to positive from negative.

BIDV HIGHLIGHTS

T HA O MINH

Cuban Ambassador pays working visit to BIDV in more than 170 countries and territories. Mr. Phan Duc Tu expressed his wish that BIDV would continue to receive support from the Ambassador for issues related to economic cooperation, trade and investment between the two countries.

Mr. Phan Duc Tu, BIDV Chairman (right) receives Mr.Orlando Nicolás Hernández Guillén, Ambassador Extraordinary and Plenipotentiary of the Republic of Cuba to Vietnam

On 17 June at the headquarters of BIDV in Hanoi, Mr. Phan Duc Tu, Chairman of BIDV's Board of Directors received Mr. Orlando Nicolás Hernández Guillén, Ambassador Extraordinary and Plenipotentiary of the Republic of Cuba to Vietnam.

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t the meeting, Mr. Phan Duc Tu expressed his pleasure to welcome the Ambassador and the delegation to BIDV, briefing the Ambassador on the history and operation of BIDV. Accordingly, after 64 years of development, BIDV has become the leading bank in Vietnam with total assets reaching over USD65 billion, a network of more than 1000 transaction points in all 63 provinces and cities across the country as well as presence in Laos, Cambodia, Myanmar, Russian Federation,… BIDV has established relationship with more than 2000 financial institutions

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The Cuban Ambassador congratulated BIDV on the achievements during its development history, as well as contribution to the Vietnam’s economy. The Cuban Ambassador shared about the situation about operation and project implementation

by Vietnamese enterprises in Cuba, expressing his wish that BIDV would connect and support Cuba’s investment projects and companies doing business in Vietnam.

Currently, Vietnam is Cuba's second largest Asian trading partner. The main export items of Vietnam to Cuba include rice, consumer goods, iron and steel of all kinds, paper, ceramic products, chemicals, textiles, machinery and equipment, etc. In recent years, the importexport turnover has reached about USD260 million per year. Cuba has 2 investment projects in Vietnam with a total registered capital of USD6.7 million.

BIDV HIGHLIGHTS

A NH MINH

BIDV makes donations to Covid-19 Vaccine Fund is selected to open accounts for the Fund.

The entire amount of donations will be fully and promptly managed by the Fund and will be openly and transparently used for the right purposes in accordance with the law.

BIDV donates VND60 billion to the Covid-19 Vaccine Fund

In response to the Prime Minister’s call, on 5 June 2021, at the launching ceremony of the Fund for vaccination prevention of coronavirus disease 2019, BIDV committed to donate an amount of VND60 billion (USD2.6 million) to the Fund.

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n addition to the donation to the Fund, this year, BIDV and its Trade Union have quickly sent support to the frontline health workers in epidemic areas such as Hai Duong, Quang Ninh, Bac Giang, Bac Ninh, Vinh Phuc, Ha Tinh, K Hospital, Quang Binh, Lang Son... totaling over VND15 billion (USD652,000). In 2020 and 2021, BIDV

has donated VND112 billion (USD4.9 million) to the fight against the pandemic.

Actively accompanying the Government on the prevention and fight against Covid-19 pandemic, in May 2021, BIDV also presented VND25 billion (USD1.1 million) to the Ministry of Health for vaccine purchase.

Earlier BIDV was assigned to receive donations for the Covid-19 Vaccine fund. After the announcement by the Prime Minister on the establishment of the Fund for Vaccination Prevention of Coronavirus Disease 2019, the Ministry of Finance set up a management for the Fund, announcing the bank accounts to receive the donations from domestic and international individuals and organizations. Accordingly, BIDV

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BIDV REVIEW

BIDV commits to quickly and safely serve the operation of the Fund and provide the best services. Especially, BIDV’s customers who send donations to the Fund’s bank account opened at BIDV will be free of charge via any channel that the bank offers: at the bank counter, via BIDV iBank (for corporates) and BIDV SmartBanking app (for individuals).

Donations may be sent to: For domestic transfer: • Account name: Quy Vac-xin phong, chong Covid-19 • Account number: 21110009116868 (VND), 21110371116868 (USD), 21110142996868 (EUR) For international transfer: • Account name: Fund for Vaccination Prevention of Coronavirus Disease 2019 • Account number: 21110009116868 (VND), 21110371116868 (USD), 21110142996868 (EUR) • Bank: Bank for Investment and Development of Vietnam JSC, Hanoi branch.

• Add: 4B Le Thanh Tong Street, Phan Chu Trinh Ward, Hoan Kiem District, Hanoi City, Vietnam.

• Swift Code: BIDVVNVX

BIDV HIGHLIGHTS

Q U ANG LIEM

BIDV joins to launch VietQR The National Payment Corporation of Vietnam (Napas) and 14 first Vietnamese banks on 15 June launched VietQR trademark and quick online money transfer service - Napas 247 using QR code.

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he 14 pioneering banks include BIDV, Vietcombank, VietinBank, MB, TPBank, Sacombank, VPBank, VIB, MSB, ACB, SeABank, LienVietPostBank, NamABank, and Viet Capital Bank.

VietQR is a common trademark for payment and money transfer using QR Codes through the Napas network and its member banks as well as payment intermediaries and partners inside and outside Vietnam. VietQR is designed according to QR payment standards of EMV Co. as well as the State Bank of Vietnam. Meanwhile, the Napas 247 service using VietQR allows customers to transfer money from their account to another account at other bank in the Napas network at any time with limitationup to VND500 million (USD22,000) by scanning the private QR code of the receiver.

Each individual's payment QR code is encrypted payment information

Vietnamese banks join to launch VietQR trademark

(account number, bank code, amount...) that helps initiate payment orders accurately, quickly and safely. Recipients can easily have a personal QR code once they have a bank account by creating a QR code on the mobile-banking application (applicable to the first 14 participating banks which account for 70 percent of Napas247 transactions) or creating it via website VietQR.net.

Online sellers, household businesses, and small businesses can create a VietQR code to receive money from senders by printing VietQR code at the payment counter, on the website,

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Facebook, or send the picture of VietQR code to the sender.

VietQR applied by Napas and the banks ensures the connectivity and synchronization of the infrastructure system to serve QR payment in Vietnam, paving the way for the expansion of connection in international payment.

According to Napas, 14 out of 51 banks in the Napas network have embraced VietQR and updated their mobile apps to include the service. The company expects that 90 percent of the remaining banks will adopt the standard by the end of 2021.

BIDV HIGHLIGHTS

L I EN HUONG

Fostering long-term partnership Under the agreement, through development opportunities in the fields of design consultancy, construction, property, energy and production projects of Xuan Mai Corp, BIDV will provide working capital, medium and long term capital for implementation. At the same time, through the operation of a large financial institution like BIDV, Xuan Mai Corp can gain access to financial resources for its projects, as well as banking services and products to improve business efficiency and customer service quality.

BIDV and Xuan Mai Corp sign comprehensive cooperation agreement for 2021-2025 period

BIDV and Xuan Mai Investment and Construction Corporation (Xuan Mai Corp) will bolster partnership, ensuring longterm and sustainable cooperation based on the strength of each party.

OFFERING GREAT OPPORTUNITY On 1 June 2021, at BIDV's headquarters, Mr. Tran Long - BIDV's Senior Executive Vice President and Mr. Bui Khac Son - Chairman of the Board of Directors of Xuan Mai Corp signed a cooperation agreement for the 20212025 period under the witness of Mr. Phan Duc Tu - Chairman of the Board of Directors of BIDV, Mr. Le Ngoc Lam – BIDV’s Chief Executive Officer, Mr. Nguyen Tho Phung - Member of the Board of Directors of Xuan Mai Corp, Mr. Nguyen Cao Thang – Chief Executive Officer and managers of the two sides.

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Besides, as the leading financial institution in Vietnam, BIDV can refer potential customers to Xuan Mai Corp on a reasonable basis, helping the company to boost sales with the best quality and competitive products.

Xuan Mai Corp, a reputable property developer implementing a series of projects in many big provinces and cities across the country, is committed to creating favorable conditions for BIDV to develop its network of branches, transaction offices, and ATMs at its buildings and projects. The company will also share opportunities with BIDV to promote the bank’s brand at its real estate projects.

This signing ceremony marks a new development milestone in the relationship between Xuan Mai Corp

BIDV HIGHLIGHTS

and BIDV, laying the foundation for the two sides to continue to support each other and deepen cooperation in the context of the digital age.

STRONG COMPANIONSHIP Mr. Bui Khac Son - Chairman of the Board of Directors of Xuan Mai Corp said that during the development of Xuan Mai Corp, BIDV has always accompanied the company, providing capital as well as convenient and fast banking services, contributing to the success of the company. The achievements of Xuan Mai Corp today have been built upon the support and companionship of BIDV. Since 1999, BIDV has been financing most of the big projects Xuan Mai Corp has deployed. BIDV-funded real estate projects developed by Xuan Mai Corp such as Xuan Mai Spark Tower, Xuan Mai Complex, Xuan Mai Riverside, Xuan Mai Thanh Hoa, etc., have all been successfully implemented, contributing to cementing reputation and position of Xuan Mai Corp in the market.

“At this moment, I feel extremely moved. We understand that the signing of this comprehensive cooperation agreement is the great support and trust of BIDV's Leadership for Xuan Mai as well as the company's management”, said Mr. Son. In addition to funding property

A project developed by Xuan Mai Corp

projects, BIDV also provides medium and long-term capital for investment in machinery and equipment for production and construction. This helps Xuan Mai Corp create its landmark in terms of technology and equipment, competitiveness in the market, and promptly seizing business opportunities to increase profits.

Xuan Mai Corp appreciates BIDV system for its professional service, dedication, enthusiasm, timely providing guidance, advice and

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support for businesses, helping them achieve best results. Therefore, the comprehensive cooperation with BIDV - the pioneer and leading bank in the market will certainly contribute to helping Xuan Mai Corp realize its development goals through capital management support, credit extension, corporate bond issuance, as well as financial services for Xuan Mai and other member units of Xuan Mai Corp system.

INSIGHTS

M I NH BUI

Adapting to digital transformation culture Digital transformation has deeply changed the way businesses operate by creating new business processes, customer experience, and corporate culture.

DIGITAL CULTURE As organizations prepare for and work through a digital transformation, it’s vital to create a culture in which everyone is tech savvy and risk is everyone’s business. Senior leaders can communicate that message on a consistent basis. A strong culture aligned to business strategy drives an organization’s ability to accelerate performance and outpace competitors, especially in this digital era.

But digital transformation calls for more than just updating technology or redesigning products. Failure to align the effort with employee values and behaviors can create additional risks to an organization’s culture if not managed properly, whereas a comprehensive and collaborative effort can help shift the culture to understand, embrace, and advance digital transformation.

According to Mr. Nguyen Dinh Thanh – a communication expert, the fourth industrial revolution will cause shocks to workers. In the banking sector, when people apply artificial intelligence (AI) to work, it can, by standard, process 30,000 credit documents within one minute, depending on each country.

For the first time we know so much about different people thanks to Big Data. Data is truly considered the “oil of the 21st century”. When we have customer data, we can come up with new products and services. In China, "mobile money" is seen everywhere, even beggars also use a QR code to ask for money. In Africa, “mobile money” makes incredible changes. It takes a 144-year commercial bank in Kenya 142 years to have 2 million customers.

But with "Mobile Money Paisa", they can increase their customer base by tens of millions within just 2 years, an incredible growth rate.

However, we have to stay awake to realize that the Industry 4.0 is actually just a concept. The use of flashy words makes us be obsessed that “if we don't change immediately, we’ll disappear”.

In contrast, changing too quickly can easily lead to mistakes and failures.

Digital culture should allow testing and mistakes. Digital transformation is a change in mindset not technology.

Technology is just a tool. Digital transformation is really a process, starting with people. Corporate culture is coined by people and practiced by people. People are at the centre of the corporate culture.

The word “transformation” in digital transformation means that we cannot immediately change ourselves.

For culture and people, we cannot completely change them overnight but gradually under an organised process. With efforts, we get used to the changes, and accept them day by day. Leadership should be role models in that process.

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JOURNEY AHEAD At a seminar on Digital Transformation Culture held in June 2021, Mrs. Nguyen Thi Quynh Giao, senior executive vice president of BIDV, said: BIDV has implemented the digital transformation journey quite early. The bank has made clearer and stronger steps in recent years. BIDV is the first bank to establish a Digital

INSIGHTS

Banking Centre, which is expected to be an elite hub of creative ideas for the digital transformation journey. In May 2021, BIDV’s board of directors issued Resolution 468/NQ-BIDV guiding the digital transformation journey of BIDV in the period of 2021-2025 with a vision to 2030. There are 4 main pillars in this digital transformation strategy including: 360o digitisation, building a comprehensive digital ecosystem,

building and fostering the digital culture, and mastering the digital future.

“Why have we chosen digital transformation culture? Because each BIDV employee is an important piece in this picture. Digital transformation is not just about applying technology, but by changing the mindset of each employee, we can create and design

what we want. Technology is just the thing that helps us realize them. With such a specific strategy, we can cascade the digital transformation from the leadership to all employees. Digital transformation is a long journey which requires gradual change in mindset of every employee. It shapes a threesided triangle: Technology - Business Transformation – Bankwide Culture/ Administration”, emphasised Mrs. Nguyen Thi Quynh Giao.

According to Mrs. Giao, four aspects of digital transformation culture should be paid attention to and fostered.

First, putting customers first. This was said years ago when BIDV focused on retail banking, however we, from head office to branches, should render more effort to improve it. Customer experience is not around the perception of the product designer at the head office but of the customer relationship officers at branches. Second, promoting ‘One BIDV” culture. The common goal is for one BIDV, not for a specific unit.

The way we work will therefore change.

We are a chain in the customer-oriented process, not just a product provider for customers. Third, digital thinking must come first. If all employees across the system find ways to digitize their work, BIDV will become much stronger.

Fourth, promoting open discussions, accepting mistakes and finding ways to correct them.

With the proper attention to cultural alignment and ethical use of technology, organizations can better position themselves for a successful digital transformation.

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INSIGHTS

HU Y EN NHUNG

Turning crisis into opportunity with digital transformation Covid-19 pandemic has dramatically shifted customer behavior, making millions of enterprises go bankrupt.

Yet, in Vietnam, some banks have seized the opportunity to transform and adopt technology to stand firm and overcome the pandemic.

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ccording to statistics published by the State Bank of Vietnam, in Q1 2021, total online transaction volume grew by 28.4 percent to VND8.1 quadrillion (USD352 billion), compared to the same period last year. In particular, online transaction volume via mobile phone increased 103 percent to VND4.6 quadrillion (USD200 billion).

Realizing this trend while ensuring system security, the banking sector has made great efforts on new technology such as e-wallets, eKYC, multi-platform digital services, etc.

ELECTRONIC-KNOW YOUR CUSTOMER (e-KYC) One remaining issue in the digital banking process is that customers are required to visit a physical bank to open a bank account. Thus, eKYC came to the rescue, becoming the must-have factor of the “digital banking” picture.

As one of the leading banks using eKYC and having integrated it in BIDV Smartbanking app, BIDV provides new customers an at-home experience to register for a bank account. All they need to do is taking a photo of their identification, a photo of their face, then the system will examine valid information and open an account for customers, allowing them to use banking services immediately.

Mrs. Nguyen Thi Quynh Giao – Senior Executive Vice President in charge of BIDV Retail Banking Group – emphasized: “eKYC is the leap in our comprehensive digital transformation

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INSIGHTS

to the impact of the Covid-19 pandemic along with the increasingly strong influence of the Millennials (those born between 1980 and 2000) and GenZ (those born after the year 2000).

strategy which concentrates on digital platforms, processes and products.

The development we have seen is proof for the bank’s efforts to provide advanced products to customers”.

Within 2 months since its launch, BIDV Smartbanking’s new feature eKYC has recorded over 200,000 successful applications for a bank account.

TAILORING TO CUSTOMERS’ NEEDS As life gets bustling every day, even a small task like keeping in mind passwords, switching users between devices, income and expense management, etc. has become a big problem.

BIDV SmartBanking has introduced a new feature which serves the need for income and expense management and provides detailed reports. This feature seems to please the majority of millennials using this app. Having a broad overview of personal expenses helps tracking financial situation, thus adjusting how they earn and spend, deducting unnecessary expenses and becoming financially prepared for the unexpected in life. Although you can easily find an independent expense tracking app, you have to manually input each transaction you have made, instead of having them automatically displayed on BIDV Smartbanking.

E-WALLET With BIDV Smartbanking, users can access this app via a mobile phone, a computer, smart watch, and even smart key board. It’s convenient as users can make a transaction at any time, any where, via any of personal devices which only require one same user name and password.

According to a report by IDC, Vietnam has an e-wallet growth rate of 67 percent in the 2017-2022 period, ranking 3rd in the Asia Pacific region, leading by China and South Korea. This report also stated that the demand for e-wallets would continue to increase due

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This demand poses a great challenge and is also a rare opportunity for financial institutions to climb rankings.

So far, BIDV has set a goal to create a large-scale service ecosystem for BIDV Smartbanking users. Then, all users will be able to use e-wallet and banking services such as money transfer, online saving, paying debt… all in one app. To develop this ecosystem, BIDV has eagerly connected with financial institutions and worked with over 1,000 suppliers, 32 out of 43 Fintechs in Vietnam to provide over 2,000 payment services via e-wallets and will continue to expand this ecosystem.

In the midst of the pandemic, banks have been actively turning crisis into opportunity, transforming products and services to catch up with new trends and dominate new markets, habits and behaviors. Therefore, it will not only bring benefits to customers, but also promise to help Vietnam’s financial system move closer to global digital technology.

MARKET MOVEMENTS

Vietnam outlook revised to positive

Hanoi

On 21 May 2021, S&P Global Ratings revised the outlook on its long-term ratings on Vietnam to positive from stable. At the same time, the firm affirmed its 'BB' long-term and 'B' short-term sovereign credit ratings on Vietnam.

T

he Finance Ministry said Vietnam was the only country in the world to have its outlook improved by Moody’s, S&P and Fitch.

According to the report, the positive outlook captures Vietnam's improving track record of effective administrative processes following the introduction of a directive in January 2020 that empowers the Ministry of Finance to make full and immediate payment of guaranteed government

debt obligations directly to the creditor. The outlook also reflects its expectation that Vietnam's economy will continue to expand rapidly, exemplifying continued improvements in its policymaking settings and underpinning credit metrics.

Vietnam's economy is well-placed to achieve a healthy recovery over the next one to two years as the pandemic becomes more contained, though nearterm risks remain elevated, especially following larger domestic outbreaks over recent weeks.

S&P revised the outlook on Vietnam to positive to reflect the continued outperformance of the economy against the challenging backdrop of Covid-19, and an improving track record in the government's administrative capacity.

S&P expects real GDP growth to rebound to 8.5 percent in 2021 before settling closer to Vietnam's longterm trend rate of growth from 2022 onward. Vietnam's attractiveness as a premier destination for FDI in Southeast Asia, along with its young, increasingly educated, and competitive workforce, should help to keep the country's long-term development trajectory intact.

In tandem with the global economy, Vietnam was materially affected by the Covid-19 pandemic, which resulted in the downturn last year. Nevertheless, the economy's real GDP expansion of 2.9 percent in 2020 was among the best globally, supported by the government's highly effective response to and containment of Covid-19 domestically.

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BIDV REVIEW

Vietnam's GDP per capita has risen quickly in the past few years from a relatively low base. A recent upward revision of the country's official nominal GDP--meant to better capture

MARKET MOVEMENTS

Da Nang City

activity from emerging industries-measures GDP per capita in 2020 at USD3,572, versus USD1,964 in 2011.

Vietnam's economy is increasingly well-diversified, with a booming manufacturing sector that is largely funded by FDI. Vietnam's macroeconomic stability has supported the manufacturing sector's attractiveness to global firms in the electronics, mobile phone, and textiles industries. The FDI-oriented segment continues to fuel stronger domestic activity, with better employment opportunities and higher wages powering robust private consumption growth. The outlook for these growth drivers is challenged in the context of the pandemic. However, Vietnam's export sector held up well in 2020 and a deeper slowdown in private consumption has so far been averted thanks to effective public health measures. Greater household access

Ho Chi Minh City

to credit is also helping to support consumer demand.

The firm expects Vietnam's 10-year weighted average growth of real GDP per capita to be approximately 5.3 percent, significantly higher than the average of the country's peers at a similar income level.

Vietnam is well-placed to recover once the pandemic is better contained.

Related domestic and external risks are still lurking, however. While S&P forecast a strong global trade rebound this year that should substantively benefit Vietnam, the enduring nature of the pandemic and severe flare-ups in various neighboring countries create some uncertainty and, potentially, volatility in external demand conditions.

Notably, Vietnam's total goods exports grew at a nominal rate of about 7 percent in 2020, contrasting with

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JUNE 2021

declines suffered by many emerging market peers. This performance speaks to the orientation of Vietnam's manufactured products toward reliable sources of global demand which have held up well during the pandemic.

Vietnam is gradually reforming its economy toward a more market-based model. The country's global ranking in the World Bank's annual Doing Business survey surged to 70th in 2019, from 99th in 2013, with strong gains in contract enforcement, regulatory environment, and improvements in access to credit and tax payment.

The government's socioeconomic development plans provide useful policy anchors that have improved macroeconomic stability and inflation management in recent years. This has translated into consistently high real GDP growth, averaging 6.0 percent annually since 2013.

MARKET MOVEMENTS

T HU THU

More specific criteria to attract FDI The Ministry of Planning and Investment (MPI) has announced plans to issue more specific criteria for special investment incentives to better attract foreign direct investment (FDI).

of investment incentives, investment certificate or investment registration certificate. They can also receive incentives via a decision on investment guidelines or a decision on approval for investment guidelines.

Vietnam attracts over USD15 billion of FDI in six months.

Among the 18 sectors attracting FDI, manufacturingprocessing lured the highest amount at USD6.98 billion, accounting for 45.7 percent of the total investment, followed by power production and distribution with USD5.34 billion, making up nearly 35 percent of the total investment.

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he ministry is collecting opinions to finalise the draft of the Prime Minister's decision on special investment incentives.

The decision also aims to institutionalise the provisions of the Investment Law and Government Decree No. 31/2021/ND-CP on issuing detailed regulations and guiding the implementation of a number of articles of the Investment Law. Many experts have said Vietnam really needs to have new criteria of special investment incentives, aiming at efficiency in investment activities, attracting quality investment and investment in technology, and also ensuring environmental protection.

At the same time, priority should be given to projects with advanced technology, high-tech, added value and connection to the global production and supply chains. That is a goal of Politburo Resolution No 50-NQ/TW on perfecting institutions and policies for FDI attraction and improving

As of 20 June, Vietnam had hosted 33,787 FDI projects worth USD397.89 billion in total, of which USD241.1 billion, or 60 percent, had been disbursed. the quality and efficiency of foreign investment cooperation.

In addition, the regulations of this decision must be clear and detailed in terms of the scale and duration of incentives, experts have said. The special investment incentives need to apply to both new projects and projects with new investment.

Besides special investment incentives and assistance, under Decree 31, projects can now join investment incentives specified in the investment license, business license, certificate

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BIDV REVIEW

The export revenue of the foreigninvested sector has continued to rise at 32.2 percent to USD116 billion (including crude oil), accounting for 74.1 percent of the country’s total export revenue. The sector’s revenue excluding crude oil reached USD115.3 billion, up 32.6 percent year on year.

The sector imported USD102.6 billion worth of goods in the period, up 38.7 percent year on year. As a result, in the first half of this year, it enjoyed a trade surplus of USD13.4 billion including revenue from crude oil.

PARTNERS

TR UC LINH

Moody’s assigns first-time B2 ratings to VRB Process) and builds a Risk Management framework under the Basel II.

A customer conducting transactions at VRB

Recently Vietnam - Russia Joint Venture Bank (VRB) has been rated by Moody’s with long-term bank deposits and long-term issuer ratings at B2, and stable outlook.

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oody’s Investors Service has recently assigned first-time B2 long-term deposit and issuer ratings to Vietnam - Russia Joint Venture Bank (VRB). Moody’s has also assigned to the bank a b2 Baseline Credit Assessment (BCA) and adjusted BCA. The rating outlook is stable.

Moody’s ranks the long-term issuer ratings of VRB at B2 based on its high capital adequacy ratio (19 percent as of 30 June 2020), the highest among Moody’s-rated domestic peers. With

the expected credit growth, in the next 12-18 months, the capital adequacy ratio is still expected at a high level in the market.

VRB’s b2 BCA is underpinned by bank’s strong capitalisation, which will likely remain above industry. In 2020, the Vietnam - Russia Joint Venture Bank completed the restructuring for the period of 2007 - 2020 with good results, particularly: NPL ratio decreasing to below 2 percent, operational safety ratios are ensured in accordance with regulation. VRB has basically completed the internal control model and maintained the capital adequacy ratio in accordance with the State Bank’s Circular 41/2016/TT-NHNN. Regarding risk management activities, VRB actively implements the application of ICAAP (Internal Capital Adequacy Assessment

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In addition to the good control of credit quality and capital adequacy ratio, VRB has always provided support to businesses and individuals affected by the Covid-19 pandemic through policies on reducing lending interest rates, restructuring repayment period and interest exemption or reduction.

In 2020, VRB’s “Credit program for import - export enterprises” was recognised by the Intellectual Property Association as Top 20 Vietnam Gold Products for its strong points in connecting trade between Vietnam and the Russian Federation, quick procedure and cost-effectiveness.

2020 was the first year VRB was rated

by Moody’s. VRB is a joint-venture bank established by JSC Bank for Investment and Development of Vietnam and the Russia-based Bank (VTB) in 2006. BIDV and VTB each hold a 50 percent stake in VRB.

PRODUCTS & SERVICES

T HU TRANG

Boosting digital transformation of businesses BIDV has pioneered in promoting the connection of BIDV iBank platform with enterprises’ internal management system through BIDV-ERP Connection service, helping them make the most of the preeminent features on both banking and corporate governance systems.

points to proceed with salary payment steps, customers now can conduct the transaction online which helps save time, money and travelling while ensuring accurate and confidential transaction information. Customers may also actively look up transaction results right on the BIDV iBank.

Over the past time, BIDV has connected smoothly with software such as Fast Business Online by

B

IDV-ERP Connection is a service that allows businesses to perform banking transactions directly on their internal management software such as accounting, human resources management, financial management through direct connection with BIDV iBank e-banking system. Simply put, all business activities of enterprises are carried out on one system, helping them to be more proactive in managing business activities, especially in the context of complicated developments of the Covid-19 pandemic.

BIDV has recently cooperated with Viet Nang Knowledge Resources Co., Ltd to successfully connect BIDV iBank system with Vnresource human resources management software. Through this connection, after the customer makes a payroll transaction via the human resources management software, the transaction will be automatically processed at BIDV's system and the results will be updated to the customer’s human resources management system.

Instead of visiting BIDV's transaction

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BIDV REVIEW

Enterprise Management Software Joint Stock Company (Fast), MISA accounting software by MISA Joint Stock Company and BMP management software by Kiu Vietnam Co., Ltd. The connection with the platforms brings about outstanding utilities to customers such as minimising manual operations and risks as well as transaction errors, saving time and human resources, improving financial management efficiency for businesses.

PRODUCTS & SERVICES

Particularly, accountants can conduct banking transactions right on Fast Business Online, BMP and MISA accounting software with full digital banking functions such as account inquiry, money transfer within and outside BIDV system, automatically recording movements on bank accounts opened at BIDV and other utilities. Therefore, accountants of the businesses can save time in initiating transactions, tracking liabilities or bank statements, and at the same time, reducing transaction errors. With devices such as computers, laptops, tablets or smartphones, accountants can easily conduct transactions with complete and accurate information like on BIDV's system.

BIDV iBank - an effective platform for businesses

BIDV offers a lot of incentives for customers when connecting BIDV-ERP Connection. Customers opening new or reactivating accounts at BIDV will be entitled to fee waiver for BIDV- ERP Connection and can make transactions at zero cost. At the same time, BIDV also applies a free-of-charge transfer within BIDV system for businesses who are currently customers of BIDV.

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Besides the free-of-charge connection, BIDV has cooperated with MISA Joint Stock Company and Kiu Vietnam Co., Ltd. to offer incentives to at least 600 small and medium-sized businesses such as a free 2-year fee for BMP business management software by Kiu Vietnam Co., Ltd., free accounting software MISA SME. NET 2020 Professional + MEINVOICE. VN (300 invoices) by MISA Joint Stock Company. These are among BIDV's incentives to support businesses in the "SME Digitrans" program sponsored by the Asian Development Bank (ADB). In addition, customers who connect BIDV iBank with Fast Business Online will receive a 50 percent discount on the cost of more add-ons on Fast Business Online software.

With the connection, BIDV supports businesses to further accelerate their digital transformation process. The bank hopes that fee incentives and price offers will reduce financial burdens as well as encourage businesses to digitise their operational processes and do business more effectively, especially during the Covid-19 period.

Thanks to promoting the development of high-tech products and services and bringing comprehensive financial solutions to corporate customers, in 2021, BIDV was honoured by the Global Banking & Finance Review (GBAF) as “No.1 Wholesale Bank of the Year”, “Best SME Bank in Southeast Asia”. BIDV iBank app was honored in the category of "Most Innovative Corporate Banking app in Vietnam”.

PRODUCTS & SERVICES

T R A NG HUYEN

B-free package – More than free B-Free Classic: Applicable to customers with regular online banking needs. Minimum balance of VND3,000,000 is required for waiver of all transfer fees, account maintenance fee, domestic debit card issuance fee and service fee for the first year, SmartBanking service fee, OTT notification service fee, etc.

A poster of B-free

BIDV introduces B-Free package which offers waiver of transfer fees and other fees and can be registered easily on SmartBanking.

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n 26 April 2021, BIDV introduced B-Free packages including Basic, Classic, Gold, Diamond and Salary The package is tailored to each type of customers, in particular: B-Free Salary: Applicable to customers receiving salary via BIDV. No minimum balance is required. Waiver of all fees including online transfer fee, account maintenance fee, SmartBanking service fee, OTT notification service fee, etc.

B-Free Basic: Applicable to customers receiving salary via BIDV. Minimum balance of VND1,000,000 (equivalent to USD43) is required for waiver of 4 fees including internal bank transfer fee, account service fee, SmartBanking service fee, OTT notification service fee, etc.

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BIDV REVIEW

B-Free Gold: Applicable to customers with regular online banking and card payment needs. Minimum balance of VND7,000,000 is required for waiver of all online transfer fees, account maintenance fee, Platinum credit card and domestic debit card issuance fee and service fee for the first year, SmartBanking service fee, OTT notification service fee, and exclusive benefits for Platinum cardholders.

B-Free Diamond: Applicable to elite customers with high demand on financial transactions. Minimum balance of VND20,000,000 is required for waiver of all online transfer fees, account maintenance fee, Platinum credit card and domestic debit card issuance fee and service fee for the first year, SmartBanking service fee, OTT notification service fee, SMS notification fee, and cash back for withdrawal fee at BIDV ATM for domestic debit cards, etc.

Customers can easily register for B-Free package and change the transaction limit via SmartBanking app.

POLICY UPDATE

A NH DUY

Circular supports recovery from Covid-19 pandemic that fully meeting 8 conditions as specified in Article 4 of the Circular.

Regarding exemption and reduction of interests and fees: Credit institutions, foreign bank branches shall decide on the exemption or reduction of interests and fees according to their internal regulations for outstanding loans arising before 10 June 2020 from credit extension operations (except for activities of buying and investing in corporate bonds) where the obligation to repay the principal and/or interest is due between 23 January 2020 and 31 December 2021 and the customers are unable to repay on time the principal and/or interest under the contract or agreement due to a decrease in revenue and income caused by the impact of the Covid-19 pandemic.

The State Bank of Vietnam has supplemented regulations on rescheduling debt payment, interest exemption and debt classification for customers affected by the Covid-19 pandemic.

The Circular has come into effect since 17 May 2021. The following are the key measures presented in Circular 03/2021/TT-NHNN. Regarding conditions for rescheduling repayment term, according to Circular 03/2021, credit institutions, foreign bank branches shall reschedule the repayment term for outstanding loans

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he State Bank of Vietnam issued Circular 03/2021/TT-NHNN that amends and supplements a number of articles of the Circular 01/2020/TTNHNN on regulations on the rescheduling the repayment term, interest rate exemption and reduction, and debt classification, to support customers affected by Covid-19 pandemic.

The exemption and reduction of interest and fees for customers will be implemented until 31 December 2021.

Maintenance of debt classifications: Article 6 of the Circular stipulates that credit institutions and foreign bank branches are entitled to maintain classified debt groups in accordance with the provisions of State Bank, with regard to the debt balances subject to loan repayment rescheduling, interest and fee waiver, and reduction as prescribed in the Circular.

From 1 January 2024, credit institutions, foreign bank branches shall base on the State Bank’s regulation on debt classification to classify all outstanding loans, offbalance sheet commitments of customers.

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LIFESTYLE

MI NH ANH

Discover the oldest lighthouse in Vietnam Located in the south central coastal province of Binh Thuan, about 180 km from Ho Chi Minh City, Ke Ga lighthouse is an ideal getaway for tourists.

K

e Ga lighthouse is located on Ke Ga Island, 300m offshore of the mainland, which belongs to Tan Thanh Commune, Ham Thuan Nam District, Binh Thuan Province.

It is the tallest and oldest lighthouse in Southeast Asia. Currently, Ke Ga island and the lighthouse have become an attractive tourist destination in

The spiral staircase leads to the top of the lighthouse

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BIDV REVIEW

LIFESTYLE

Rocks shape a chicken’s head on Ke Ga Island

Ke Ga lighthouse is 65m high with a 35m granite lamp tower. Granite blocks were shaped carefully to fit in each position. During construction, they placed the stones correctly in position using mortar. On the lighthouse, there is a big light of 2000W with an effective radius of 22 nautical miles or 40km, used to give signals to guide ships back and forth. Inside the tower is a spiral staircase made with steel with 183 steps leading to the top.

From the lighthouse top, visitors can see a vast expanse of sea and sky, as well as enjoy cool ocean winds. The most beautiful moment to visit the lighthouse is at sunset. People can see a fantastic sight with splendid colors.

Sometimes they cannot distinguish the boundary of the sky and sea.

the province. The lighthouse is also a unique architectural monument.

According to the maritime history in this area, in the late 19th century, Ke Ga Cape was considered an extremely critical position of the sea route from Phan Rang to Vung Tau. Many merchant

ships passed by here and were wrecked due to unidentified coordinates and locations. To ensure the safety for transport ships of French troops and foreign merchant ships, the French built a big lighthouse on the island in 1897.

It was completed in 1899 and was put into operation in 1900.

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At the foot of the tower is a concrete road leading down to the bottom of the hill. Both sides of the road are shaded all year round by two rows of old Su trees planted by the French when the lighthouse began construction.

Despite the impact of wind, waves and typhoons, Ke Ga lighthouse still stands without damage.

Ke Ga lighthouse has become a tourist attraction, not only about art and architecture but also a beautiful natural landscape.

LIFESTYLE

Riding to Cuc Phuong National Park

Cuc Phuong National Park is the oldest and largest national park in Vietnam. The park is home to the vast amount of local plants and animals which represent a crucial source of biodiversity.

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overing an area of 25,000 ha of three provinces: Ninh Binh, Hoa Binh, and Thanh Hoa, Cuc Phuong is the first and largest nature reserve of Vietnam. The park is a typical tropical rainforest that hosts many diverse and unique flora and fauna. This old forest is the natural habitat of more than 2000 plant species and 2600 species of animals.

Established in 1962, Cuc Phuong is the oldest national park in Vietnam. Located only 120km southwest of Hanoi, the park boasts an engaging cultural and wildlife heritage and enchanting scenery.

Cuc Phuong National Park has become one of the most important biological sites in Vietnam.

Placed in two karst mountain ranges, the Cuc Phuong national park’s landscape is a superbly abundant ecosystem. Cuc Phuong Park is located in the place where the mighty limestone mountains stand up majestically above the beautiful rice terraces and the unique traditional house of Muong people.

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BIDV REVIEW

Cuc Phuong National Park is also famous for its numerous mountain cave landscapes. The park includes mountains and lavish valleys. With the impressive heights varying from 150 meters to 656 meters, the karst formations create plenty of limestone caves, a lot of which can be accessed easily for exploration.

Cuc Phuong Park offers plenty of jungle routes which attract many tourists from all over the world.

LIFESTYLE

Tourists can go alone in some popular trekking routes, but other routes require tourists to go with local people or a park scout.

and those featured by the Cuc Phuong jungle. This park site is also an ideal destination for bird-watching as many flocks of tropical birds choose this

Overnight camping in Muong Village can be the most strikingly adventurous and interesting experience for tourists when visiting Cuc Phuong.

Tourists will also have a chance to see with their own eyes some rare species listed in Vietnam’s Red Book

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forest to be their home and favorite nesting spot. In butterfly season from April to May, tourists will be blessed to witness the stunning landscape that comes from thousands of flying multicolored butterflies.

Tourists can also visit the Cuc Phuong Museum, a famous place displaying specimens of insects, butterflies, bears, leopards, monkeys…This museum is regarded as a useful study site for students, experts, researchers, and tourists to earn more academic knowledge.

CSR

M I NH AN

BIDV continues to accompany Red Journey 2021 program aims at disseminating the spirit of voluntary blood donation among people, raising awareness in the community about thalassemia disease.

The Red Journey is a voluntary blood donation campaign held since 2013.

After 8 years of implementation, the program has received over 350,000 units of blood. The amount of blood collected from the program has contributed to supplementing the blood source for the treatment of patients at hospitals, especially in times of severe blood shortage such as the annual summer holiday.

BIDV has accompanied the Red Journey for 8 consecutive years

In 2021, the 9th "Red Journey" program on blood donation and raising awareness about thalassemia disease will be implemented in 44 provinces across Vietnam. BIDV continues to accompany this humanitarian program.

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he Red Journey 2021 will last for more than 2 months, starting from 9 June in Lai Chau province and concluding in Hanoi in August 2021.

Given the complicated developments of the Covid-19 pandemic, blood sources for medical examination and treatment have become scarcer.

The Red Journey targets at collecting 100,000 units of blood during the event days. At the same time, the

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BIDV REVIEW

The program, starting from a movement triggered by the National Institute of Hematology and Blood Transfusion, has now become a national blood donation campaign, organized by the Central Committee of the Red Cross and widely deployed in localities across Vietnam.

With the desire to share difficulties with the community, BIDV has become a companion of the program over the past 8 years. BIDV joins as a sponsor as well as coordinate the event organisation and communication about the programme.

리뷰

번역감수: 박성재 전략부 2 부장 전주 한옥마을

뉴스

BIDV, 코로나 백신기금 600억동 지원 년 6월 5일, 하노이 오페라 하우스에서 계최한 코로나 예방 백신 기금 발표식에서 베트남 총리 는 BIDV의 지원금이 재정부에 송부 되었음을 인증하였다. 현재까지 백신접종은 코로나 예방에 가장 효과 적인 것으로 간주된다. 세계 각국은 백신을 통 해 코로나 상황을 진정시키고 경제활동을 정상 화시킬 수 있었다. 베트남에는 정부의 강력한 의지와 지원으로 전국민 백신접종이 실시되도 록 노력하고 있다.

BIDV 코로나 예방 백신 기금 600억 동 지원

BIDV는 코로나19 사태가 복잡해지고 있는 2021년 2월 26일, 베트남 총리로부터 발령된 21/NQ-CP 의결 및 베트남 중앙은행의 총재

정부의 백신 기금에 지원한 BIDV는 총 25,000 명의 종업원과 직원들에게 기부 운동을 적 극적으로 진행중이다. 현재까지 BIDV의 2021년 코로나 예방 지원금은 760 여 억 동, 2020~2021년의 2년간 현재까지 지원금은 1,110 억동에 달한다.

Anh Minh 기자

지시에 따라 코로나 예방 백신 기금 600억 동 지원에 서약하였다. 이 지원금은 기존에 보건 부에 기증한 250억 동이 포함되어 있다. 2021

Moody’s, BIDV 등급 발표(Ba3) 2021년 6월 21일, 국제 신용평가기관 무 디스는 베트남 투자개발은행(BIDV)의 등 급에 대한 정기 검토를 발표하였다. 무디스 는 BIDV의 장기 국내 및 외화 예금 및 장기 발행자 등급을 확정하였다. 무디스는 부실채권과 VAMC 채권 상각 이 후 은행 자산의 질이 꾸준히 개선되었음을 긍정적으로 평가했다. BIDV의 예금 기반 은 광범위한 지점 네트워크와 베트남 대기 업과의 강력한 관계에서 뒷받침되기 때문 에 자금 지원은 BIDV의 핵심 강점이라고 평가했다.

BIDV의 장기 예금 및 장기 발행자 등급은 베트남 은행 중에서 가장 높은 등급으로 확 정되었다. BIDV의 상세 신용등급은 다음 과 같다. 장기 국내/외화 은행 예금 Ba3, 현지 및 외화 장기 발행자 등급 Ba3, 긍정적 전망 기대 무디스는 2005년 이후 BIDV를 평가해 오

고 있으며, 이와 관련 BIDV는 투명성과 국제규 격 준수를 유지하고 있다. 앞서 무디스는 2021년 5월 베트남 정기 평가 를 완료했다. 베트남(발행자 등급 Ba3)의 경제

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BIDV 리뷰

력("a3") 및 1인당 국내총생산(GDP) 대비 높은 성장성과 큰 규모의 균형을 이루었다 고 평가했다.

Truc Linh 기자

뉴스

BIDV, 아시아 태평양 150대 은행 선정 아시아태평양 500대 은행의 총자산 중 중 국계 은행과 일본계 은행이 각각 49.5%, 24.7%를 차지하고 있다. 이 지역의 10대 은행들은 6개의 중국 은행과 4개의 일본 은 행으로 구성되어 있다. 아시아태평양 은행의 평균 자산 성장율은 2019년 상반기 6.6%에서 2020년 상반 기(10.3%)로 증가했다. 또한 전년도의 8.3%에 비해 2020년 상반기 말 11.3%의 대출 증가율을 기록했다. 한편 이 지역 은행 의 평균 예수금 성장율은 2019년 상반기 (7.6%)에서 10.5%로 높아졌다.

BIDV 본사

Asia Banker지는 최근 2020년 아시아태평양 지역 500대 은행 (아시아뱅커500) 명단을 발표했 다. 이 명단에서 BIDV는 자산총 액이 620억 달러에 달해 139위 를 차지했다.

아시아 은행 500(Asian Banker 500, AB500)은 아시아 태평양 지역의 500대 시중 은행 및 금융 지주 회사(은행)에 대한 평가하였 다. 평가는 23개 국가와 지역을 대상으로 이루 어졌으며, 500대 은행의 총 자산은 66조 5천 억 달러, 순차입금 34조 2천억 달러, 고객예금 46조 5천억 달러이다. 올해에는 22개 베트남 은행들이 명단에 올랐다.

아시아 태평양 지역의 대부분의 은행은 적 정 자본을 유지하였다. 자산가중치 기준으로 2020년 전체 실적을 발표한 아시아태평양은 행의 평균자본적정성비율(CAR)은 2019년 15.73%에서 2020년 15.91%로 높아졌다.

2021년 1분기 말까지 BIDV의 총 자산은 1,560조 동 (678억 달러)로 전년 동기 대 비 2.9% 증가했다. BIDV는 Forbes 선정 세계 2000대 공기업에 포함되어 있으며, 이 랭킹에 7년 연속 등록되어 있다.

Dinh Dung 기자

BIDV, 동남아시아 BEST SME 은행 선정 318,000 여 개의 SME고객(베트남 전체SME의 40%)에게 서비스를 제 공해 온 BIDV는 Global Banking & Finance Review로부터 2021 동남아 시아 BEST SME 은행에 선정되었다.

BIDV는 SME지원을 위하여 대출이자 할인, 대 출 기간 연장, 단기 금융대출 상품 개선 등의 여 러가지 방안을 지원하였다. 또한, 금융과 비금 융 솔루션의 상품, 금융전문가를 통한 경영 컨 설턴트 프로그램 등도 제공했다. 이러한 노력은 BIDV와 거래하는 SME의 경영활동이 정상화 되는 데 많은 도움이 되었다.

이 상을 베트남 은행이 수상한 것은 이 상이 수 립된 이후 최초이다.

BIDV는 고객을 업무의 중심으로 여기고, 고객 의 다양한 수요에 부응하는 전략을 추진해 왔다. 사회, 경제 활동에 여러가지 어려움을 일으키는 코로나 19의 사태에 BIDV는 SME 기업 공동체 가 구축되도록 끊임없이 노력하고 있다. 이러한 노력으로 SME 총 여신은 270 조 여 동에 도달 하여 2020년 동기 대비 약 20% 증가하였다.

BIDV의 iBank 서비스는 5만6천6백 개의 SME 기업이 사용중이다. 또한 무현금 결제 서비스를

GBAF는 BIDV는 SME의 성장을 위한 전면 금 융 솔루션 개발에 앞장을 선 은행이라고 평가했 다. 그동안 BIDV는 SME만을 위한 대출 상품, 디지털뱅킹발전을 위한 기술 도입 프로그램 등 의 활동을 적극적으로 추진 했다고 덧붙였다. 약 1,500개의 SME 기업에 제공하고 전국29개 병원에 SmartPOS, QRCode와 스마트 의료보 험증의 결제 솔루션을 제공하였다. 뿐만 아니라 “ SME Digitrans – SME와 함께”의 프로젝트 를 ADB은행과 함께 공동프로젝트로 진행하여, SME의 조직 시스템 관리를 강화 시켰다.

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2021년 6월

GBAF는 영국에서 발행되는, 은행에 대한 정 보를 총괄적으로 제공하고 있다. GBAF의 상은 주로 경제전문가, 대형 금융기관 및 190개국의 중앙은행으로부터 선정된다.

Anh Phuong 기자

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BIDV, Xuan Mai Corporation 과 파트너십 체계 BIDV와 쑤언 마이社(Xuan Mai Corporation)은 포괄적 파트너십을 통해 협력을 강화하여 각 사의 강점 을 바탕으로 장기적이고 지속 가능 한 협력을 확대할 것이다. 좋은 기회를 함께 여는 협정 2021년 6월 1일, BIDV 본사에서 Mr. Tran Long BIDV 부행장과 Mr. Bui Khac Son Xuan Mai Corp 회장이 협약을 체결했다. 그 자리에는 Mr. Phan Duc Tu BIDV 회장, Mr. Le Ngoc Lam BIDV 사장 및 Mr. Nguyen Tho Phung Xuan Mai Corp 이사, Mr. Nguyen Cao Thang Xuan Mai Corp 사장이 참석하였다. 이번 협약에 따라 BIDV는 Xuan Mai사의 인 테리어 컨설팅, 건설, 부동산, 에너지 및 생산 프로젝트 분야의 개발 기회를 통해 운용 자본, 중장기 자본을 제공할 예정이다. 이와 동시에, Xuan Mai Corp은 BIDV와 같은 대형 금융 기 관의 운영을 통해 프로젝트에 자금을 조달할 수 있는 금융 자원 뿐만 아니라 은행 서비스와 상 품을 활용하여 비즈니스 효율성과 고객 서비스 품질을 개선할 수 있을 것으로 기대된다. 뿐만 아니라 베트남 최고의 금융기관으로서, BIDV는 잠재 고객을 합리적인 기준으로 Xuan Mai Corporation에 의뢰할 수 있어, 베트남 최고의 품질과 경쟁력 있는 제품으로 판매를 증 대할 수 있다. 전국 지방과 도시에서 일련의 프로젝트를 시행 하고 있는 부동산 개발업체 Xuan Mai Corp 은 BIDV 건물과 프로젝트에서 지점, 거래 사무 소, ATM기 네트워크를 개발할 수 있는 유리한 조건을 조성하기 위해 적극적으로 지원해 줄 예 정이다. 이 회사는 또한 부동산 프로젝트에서 은행의 브랜드를 홍보할 기회를 BIDV와 공유 할 것이다.

BIDV와 Xuan Mai Corporation 협약 체결

이번 협약식은 Xuan Mai Corp과 BIDV의 관 계에 새로운 발전을 가져 디지털 시대의 맥락에 서 양측이 지속적으로 서로를 지원하고 협력을 심화시킬 수 있는 토대를 마련했다.

동행과 믿음 강조 Xuan Mai Corp의 이사회 회장 Bui Khac Son은 Xuan Mai Corp의 개발 기간 동안 BIDV가 자본 뿐 아니라 편리하고 빠른 은행 서 비스를 제공함으로써 회사의 성공에 기여했다 고 언급했다. 오늘날 Xuan Mai Corp의 성과 는 BIDV의 지원 및 협력에 기초하여 성장하였 다. 1999년부터, BIDV는 Xuan Mai Corp이 구축한 대부분의 대형 프로젝트에 자금을 조 달해 왔다. 그동안 BIDV가 지원한 Xuan Mai Spark Tower, Xuan Mai Complex, Xuan Mai Riverside, Xuan Mai Thanh Hoa 등 Xuan Mai Corp의 부동산 프로젝트가 모두 성 공적으로 실행되어 시장에서 Xuan Mai의 명 성과 입지를 공고히 하는데 기여하였다.

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BIDV 리뷰

BIDV는 부동산 프로젝트에 자금을 지원하는 것 외에, Xuan Mai Corporation이 기술 및 장비, 시장 경쟁력, 수익 증대를 위한 비즈니스 기회를 신속하게 포착할 수 있도록 생산 및 건 설용 기계 및 장비에 대한 중장기 자본을 제공 하였다.

Xuan Mai Corp은 비즈니스에 대한 전문적 인 서비스, 헌신, 열정, 시기적절한 지침, 조언 및 지원을 통해 최상의 결과를 달성할 수 있도 록 지원하는 BIDV 시스템을 높이 평가하고 있 다. 따라서 시장 개척자이자 선도적인 은행인 BIDV와의 종합적인 협력은 Xuan Mai의 자본 관리 지원, 신용 확장, 회사부채 발행 및 Xuan Mai의 다른 회원사 금융 서비스를 통해 Xuan Mai의 개발 목표를 실현하는 데 기여할 것이 다.

Lien Huong 기자

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BIDV, B-free 패키지 도입으로 더 많은 무료 서비스 제공 OTT 알림 서비스 수수료 등 4개 수수료의 포기 에 최소 잔고가 100,000동이 필요하다.

B-Free Clasic: 정기적인 온라인 뱅킹 요구 가 있는 고객에게 적용된다. 첫해 모든 이체 수수료, 계좌유지비, 국내직불카드 발급수수 료, 서비스료, 스마트뱅킹수수료, OTT알림수 수료 등을 면제 등을 받을 수 있으며 계좌 최소 3,000,000동의 잔액이 필요하다.

B-Free Gold: 정기적인 온라인 뱅킹 및 카드 결제가 필요한 고객에게 적용된다. 첫해 온라인 이체 수수료, 계좌유지비, 플래티넘 카드 및 국 내 직불 카드 발급 수수료, 스마트뱅킹 서비스 수수료, OTT 통지 서비스 수수료, 플래티넘 카 드홀더 전용 혜택 등을 모두 면제받으려면 최소 700만동이 필요하다.

BIDV는 스마트뱅킹에 우대 및 손쉽 게 등록할 수 있는 B-Free 패키지를 도입했다.

2021년 4월 26일부터 BIDV는 Basic, Classic, Gold, Diamond 및 Salary를 포함한 B-Free 패키지를 선보였다. 이 패키지는 다음 과 같은 각 유형의 고객에 맞게 제작되었다.

B-Free Salary : BIDV를 통해 급여를 받는 고 객에게 적용된다. 최소 잔고가 필요하지 않다. 온라인 이체 수수료, 계좌 유지비, 스마트뱅킹 서비스 수수료, OTT 알림 서비스 수수료 등 모 든 수수료가 면제된다 B-Free Basic : BIDV를 통해 급여를 받는 고 객에게 적용된다. 내부 계좌이체 수수료, 계 좌서비스 수수료, 스마트뱅킹 서비스 수수료,

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2021년 6월

B-Free Diamond: 금융 거래 수요가 높은 엘 리트 고객에게 적용된다. 국내 직불카드 ATM 의 모든 온라인 이체 수수료, 계좌 유지비, 플래 티넘 카드 및 국내 직불카드 발급 수수료, 스마 트뱅킹 서비스 수수료, OTT 통지 서비스 수수 료, SMS 통지 수수료, 캐쉬백(Cashback)에 최소 잔액은 20,000,000동이 필요하다.

B-Free 패키지를 이용하는 고객들은 스마트 뱅킹 앱을 통해 손쉬운 등록 및 거래 한도액 변 경이 가능하다.

Trang Huyen 기자

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BIDV, 2021 Hanh Trinh Do (빨간행정) 지속 동행 호치민시, 타이응웬성, 떠이닌성, 트어티엔후 에성, 뚜옌꽝성, 빈푹성, 옌바이성이다. 코로나19의 상황이 복잡해지고 있으며 혈액의 수요 또한 증가하고 있다. 이번 빨간행정을 통 해 44개 지역에서 이벤트 등을 지속 홍보하여 시민들의 참여를 이끌어 혈액 10만개를 공급받 을 예정이다. 또한, 이번 행사를 통해 사회 전반 에 백혈병 인지도를 제고할 예정이다. 빨간행정은 연중 프로그램이며 2013년부터 개 최되었다. 지난 8년간 빨간 행정은 54개의 도/ 성에서 진행되었으며, 총 기부받은 혈액수는 약 35만여개이다. 공급받은 혈액들은 병원에 공 급되어 혈액이 필요한 환자에게 기부되었다. 특 히, 여름 시기의 경우 혈액의 수요가 증가하는 데 이를 해소하는 것이 주 목적이다. 빨간행정 시작은 혈액수혈병원에서부터 시작 하여 국가헌혈프로그램으로 격상하였으며, 중 앙적십자회에서 직접 주최하여 개최되었다.

BIDV 빨간행정 8년 연속 동행

빨간행정은 헌혈과 백혈병 인지도 제고를 위해 9년째 베트남 44개 지역에 서 진행되었다. BIDV는 이 프로그램과 8년 연속 진행하고 있다. 빨간행정은 6월 9일부터 Lai Chau를 시작으로 8월 8일에 하노이에서 마무리될 예정이다. 44 개의 지역은 안장성, 붕따우(바지아)성, 박장 성, 박깐성, 박닌성, 빈딩성, 벤쩨성, 까마우성, 까오방성, 껀터성 다낭시, 닥락성, 닥농성, 동탑 성, 자라이성, 하남성 하노이시, 하이즈엉성, 하 이즈ㅇ시, 허우장성, 화빙성, 끼엔장성, 카잉화 성, 꼰툼성, 라오까이성, 럼동성, 랑선성, 라이 처우성, 응에안성, 푸토성, 푸옌성, 꽝아이성, 꽝닌성, 꽝치성, 선라성, 타이빙성, 타잉화성,

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BIDV 리뷰

사회 문제를 해결하기 위해 BIDV가 4년 연속 이 프로그램에 동참하고 있으며 참여 역할은 개 최 경비지원, 진행업무 지원, 약 200개의 지점 을 통한 이 프로그램의 홍보 등이 있다. 2만 5 천명의 BIDV 직원뿐만 아니라 직원들의 가족 및 파트너들도 이 프로그램에 적극적으로 참여 하고 있다. 빨간행정 외에 매년 BIDV는 빨간주간(Ngay chu nhat do), 빨간여름축제(Le Hoi Xuan Hong) 등 기타 혈액프로그램에도 적극 참여하 고 있다.

Tue Minh 기자

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