Doncaster Metropolitan Borough Council

Page 1

Care Homes Directory May 2011 3rd Edition

www.doncaster.gov.uk


SANDROCK HOUSE Residential Care Home

Sandrock House is a luxurious purpose built care home that offers 5 star facilities unmatched by any other care home in Doncaster: ❚ All large single ensuite bedrooms (23m2). ❚ Newly purpose built and ground floor ❚ Large leafy gardens with 3 patio areas ❚ New full shower en-suite bedrooms and state of the art Jacuzzi Bath ❚ Brand new bedrooms with patio doors, Hammonds fitted wardrobes and dressing tables as well as mini fridges and 32” Plasma TVs with DVD ❚ Free SKY TV and broadband as standard ❚ Parker Bath and nurse call system in all rooms ❚ Social services funded and private residents most welcome ❚ 24 hour care by highly trained staff ❚ Excellent 3* Quality of Care rating by CSCI Inspectors

53 Bawtry Road, Doncaster, DN4 7AA 01302 535634 www.sandrockhouse.co.uk


Contents Is this booklet for me?

P4

What will this book tell me?

P4

How can I get help?

P4

What is a care home?

P5

Nursing and residential care homes – what is the difference?

P6

Which type of care home is best for me?

P6

How much will I have to pay?

P7

Can I get help with the cost of my care home fees?

P8

Funded Nursing Care and Continuing Healthcare

P8-9

The essential standards of quality and safety you can expect

P10-11

Doncaster Council’s Monitoring Standards

P12

Questions to ask and things to look for

P13

Family carers

P18-19

The Doncaster Relatives and Residents Association

P20-21

Residential and nursing care homes in Doncaster

P22-33

Residential and nursing care homes in each borough in Doncaster

P34-35

Safeguarding Adults

P36-38

What should I do if I have a problem or complaint?

P40

Whilst we have taken every care in compiling this booklet, the publishers and promoters cannot accept any responsibility for any inaccuracies. The inclusion of any advertisement in no way endorses the service or products sold. This directory has been produced by Octagon in partnership with Doncaster Council at no cost to the council.

Information can be made available in other formats such as Braille or Audio Tape on request. Please ask a member of our staff for more information, or if you need any other help or advice. Care Homes Directory May 2011 3rd Edition


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Is this booklet for me? This booklet will help you if you, or a friend or relative: • Are thinking of moving into a residential or nursing care home • Need a short break in a residential or nursing care home

What will this booklet tell me? The information in this booklet will tell you: •W ho you can contact if you need help and advice about residential and nursing care • What a care home is • What the difference between residential and nursing care is • How you can pay for your care and what support with money is available •S ome things that you may like to consider when you are thinking about moving into a residential or nursing care home •S ome things that you may wish to think about when you have decided to move into a residential or nursing care home •A bout the residential and nursing care homes in Doncaster which the council has contracts with; how you can contact them and what types of care they can offer.

How can I get help? We can help you if you are thinking about residential and nursing care or you think that you may need other care and support services. If you think that you need our help please ask for advice and a care assessment by contacting Doncaster Council’s Adult Contact Team: Telephone: 01302 737391 Email: adultcontactteam@doncaster.gov.uk


P5 A care assessment is when a Social Worker or Social Services Officer talks to you, and your family and friends if you wish, about the kind of help that you may need and what help and support we may be able to give you. We will offer you a care assessment regardless of whether or not you are able to pay for your own care. If you choose to arrange and pay for your own residential or nursing care you can still contact Doncaster Council’s Adult Contact Team and ask for a care assessment and we will help and support you to find a care home which meets your needs. You can also contact the Care Quality Commission if you would like more help or advice regarding specific care homes: Telephone: 03000 616161 Email: enquiries@cqc.org.uk

What is a care home? There are separate care homes for: • Adults aged 18 to 65 • Older people over 65 There are two main types of care home for both age groups: • Residential care homes which do not provide nursing care • Nursing care homes which provide nursing care A care home is what we call a home that offers both accommodation and personal care. Care homes can offer different types of care, such as residential care or nursing care. There are also some care homes which provide specialist care for people who require extra support, often due to dementia or other mental health illnesses. Care homes are owned and run by local authorities, private companies and charities. When we talk about care homes in this book, we are talking about care homes which have been inspected and registered. (For further details please see page 10)

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Nursing and residential care homes – what is the difference? A residential care home is a care home, which offers accommodation, meals and personal care such as help with washing, dressing, meal times and going to the toilet. Residential homes offer care and support throughout the day and night. A nursing care home is similar to a residential care home and will also offer accommodation, meals and personal care. The difference between a nursing care home and a residential care home is that a nursing care home also offers 24-hour care by a qualified nurse. Some care homes can offer both residential care and nursing care. There is also another type of care home known as EMI, which is for people who have a mental health condition such as Alzheimers or Parkinsons. There are EMI residential and EMI nursing homes. If you need an EMI residential or nursing home you will have been told this following an assessment. If you have any further questions please contact Doncaster Council’s Adult Contact Team: Telephone: 01302 737391 Email: adultcontactteam@doncaster.gov.uk

So which type of home is best for me? It is important to choose the right type of care home. It is vital that the care home that you choose can offer you the level of support that you need. Please ask us for advice or an assessment and we will talk to you, your carers and your family and friends, about what level of support you need and what type of care home we think would best meet your needs. We may also involve NHS Doncaster if we think that you may need support with health needs. Please contact us for our advice and a care assessment by telephoning or emailing Doncaster Council’s Adult Contact Team: Telephone: 01302 737391 Email: adultcontactteam@doncaster.gov.uk


P7

You can also contact the Care Quality Commission if you would like more help or advice regarding specific care homes: Telephone: 03000 616161 Email: enquiries@cqc.org.uk

How much will I have to pay? In Doncaster, each year the council sets out what it believes to be a fair price to pay for residential and nursing care. There are different prices for residential care, nursing care and dementia care and Doncaster also pay a premium to any homes that are rated as excellent by Care Quality Commission. The fees from 1 April 2011 are:

Cost per week

Residential (Excellent Premium)

£394.66 £401.21

Residential EMI (Excellent Premium)

£431.48 £438.67

Nursing (Excellent Premium)

£434.67 £440.61

Nursing EMI (Excellent Premium)

£486.41 £493.05

Some care homes charge a higher price than what the council has agreed it will pay. If you decide to go into a care home which has a higher price then a friend, relative or other person will have to pay the extra amount to meet the price which the care home charges. This is called a Third Party Top Up and you cannot pay this from your own income/assets.

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Can I get help with the cost of my care home fees? If you want us to help fund your care home fees you will need to have a care assessment. We will only fund your care if, following your care assessment, we agree that you need residential or nursing care. The council will carry out a financial assessment to work out the contribution you can make towards the cost of your care. This is done by looking at the benefits you receive and the value of your capital / assets. In order to do this it is necessary for you to provide full, accurate and up to date information about your financial circumstances. Failure to provide this information, for whatever reason, will result in the council being unable to work out the level of financial assistance to be given, therefore a standard or full cost charge would be applied. If you have total assets which are valued at more than £23,250 you will not be entitled to financial support from the council. Total assets valued at less than £14,250 will be ignored and you may be entitled to some financial support from the council. If you have total assets valued between £14,250 and £23,250 then you may still be entitled to some financial support from the council but the value of your assets will affect the amount of support provided. If you would like to you can also speak to someone impartial from NHFA Care Fees Advice. You can call them on: Telephone: 0800 99 88 33

Funded Nursing Care If you need a care home with nursing, the NHS will pay a contribution to your care; this is called Funded Nursing Care. The NHS pays this money directly to the care home to cover the costs of a nurse to be available at all times. The rates for Funded Nursing Care from 1 April 2011 are: £108.70 per week for Single Band £149.60 per week for High Band (High Band only applies for people who lived in a care home with nursing before 1 October 2007 and whose needs were assessed as High Band.)


P9

NHS Continuing Healthcare If you have some health needs you may also be eligible for funding from the NHS to pay for some or all of your residential fees. Your care team, including an NHS nurse and a council care worker, will jointly assess your health and social care needs to determine if you may be eligible. For more information about NHS Continuing Healthcare and Funded Nursing Care: Telephone: 01302 566356 Email: continuingcare@doncasterpct.nhs.uk Website: www.dh.gov.uk/en/SocialCare/Deliveringadultsocialcare/Continuingcare/index

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The essential standards of quality and safety you can expect There is a new law about regulating health and adult social care in England. From 1 October 2010, every health and adult social care service in England is legally responsible for making sure it meets new essential standards of quality and safety. The Care Quality Commission (CQC) will register, and therefore license, care services if they meet essential standards and monitor them to make sure they continue to do so. CQC have a wide range of actions they can take if they find care services are not meeting essential standards.

The essential standards 1. Y ou can expect to be involved and told what’s happening at every stage of your care •Y ou will always be involved in discussions about your care and treatment, and your privacy and dignity will be respected by all staff. •Y ou will be given opportunities, encouragement and support to promote your independence. •Y ou will be able to agree or reject any type of examination, care, treatment or support before you receive it. 2. You can expect care, treatment and support that meets your needs •Y our personal needs will be assessed to make sure you get care that is safe and supports your rights. • You will get the food and drink you need to meet your dietary needs. •Y ou will get safe and co-ordinated care where more than one care provider is involved or if you are moved between services. 3. You can expect to be safe •Y ou will be protected from abuse or the risk of abuse, and staff will respect your human rights. • You will be cared for in a clean environment where you are protected from infection. • You will get the medicines you need, when you need them, and in a safe way. • You will be cared for in a safe and accessible place that will help you as you recover. • You will not be harmed by unsafe or unsuitable equipment. 4. You can expect to be cared for by qualified staff


P11

• Your health and welfare needs are met by staff who are properly qualified. •T here will always be enough members of staff available to keep you safe and meet your health and welfare needs. •Y ou will be looked after by staff who are well managed and have the chance to develop and improve their skills. 5. You can expect your care provider to constantly check the quality of its services •Y our care provider will continuously monitor the quality of its services to make sure you are safe. • I f you, or someone acting on your behalf makes a complaint, you will be listened to and it will be acted upon properly. •Y our personal records, including medical records, will be accurate and kept safe and confidential.

How is the new system different? • CQC look at the care you get rather than at systems and processes. •C QC listen to what you’ve got to say about your treatment, care and support. CQC want you to have a bigger say in how they decide whether care services are meeting essential standards. •C QC check how care services are meeting essential standards now, rather than in the past. •C QC have a wide range of powers that allow them to act if they find that a care service is not meeting essential standards. •C QC update their website when there are changes to report about checks, improvements or concerns. All adult care homes are going through a transitional registration process at the moment to determine if they are compliant with the new standards. From this CQC will have a new system for undertaking Compliance Reviews. For more information about how any care home within this guide is doing based on these new standards or on the previous star rating system please go to http://www.cqc.org.uk/findcareservices.cfm or contact them using the following: Care Quality Commission National Correspondence Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA Telephone: 03000 616161 Fax: 03000 616171 Email: enquiries@cqc.org.uk

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Doncaster Council’s Monitoring Standards Doncaster Council contracts with a number of private residential and nursing homes within the borough. There is a dedicated contracts team. Within this team there are specific contract monitoring officers whose role is to ensure the principles of residential care, which are choice, dignity, fulfilment, independence, privacy and rights associated with citizenship are upheld. The contract monitoring officers: • Have the right to visit care homes at any time without giving prior notice. Their role is to: •M onitor, evaluate and carry out quality audits on all private sector homes on a regular basis. • Listen to the views of residents, families and or representatives. •A ctively link with other professionals e.g. District Nurses, Environmental Health and Infection Control Nurses. The local authority takes positive steps to ensure the delivery of services are to the standards set out in the contractual agreement, alongside the Essential Standards of Quality and Safety.

Whilst we have taken every care in compiling this booklet, the publishers and promoters cannot accept any responsibility for any inaccuracies. The inclusion of any advertisement in no way endorses the service or products sold. This directory has been produced by Octagon in partnership with Doncaster Council at no cost to the council.


P13

What should I ask and look for when visiting a care home? This checklist gives suggested questions to ask and things to look for when visiting potential homes. It’s a good idea to photocopy this checklist so you can use it for each home or scheme you visit. This list is not exhaustive and there may be additional questions you would like to ask. It may be helpful to visit the home or scheme more than once, perhaps at different times of the day. You should ask Care Quality Commission or the individual care home that you are interested in for a copy of their latest inspection report.

First Impressions • Does it have a friendly and welcoming atmosphere? • Do the staff ask about you and your interests? • Is it well decorated and well kept? • Does it smell ok? • Does it seem a comfortable temperature for you and other residents? •D o staff treat the residents in a friendly manner and respect their wishes on how they would like to be addressed (eg, as Mr or Mrs or by first name)? • Are staff caring and attentive towards residents? • Are there adequate members of staff on duty to give enough individual attention? •A re there people of a similar age to you, with similar interests, who you will be able to get to know further? • Are the other residents active and content?

Location •A re there local facilities near the home, such as shops, places of religious worship or pubs that you will be able to access? •D oes it have its own transport to enable you to get around, or is public transport easily accessible? • Will it be easy for you to keep in touch with your friends and family? • Is there parking for your friends and family when they visit?

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The building • Is there a garden that the residents can access safely? •A re there smoke detectors or fire extinguishers visible throughout the building? Are fire exits and escape routes clearly marked? •C an wheelchair users move around it easily? If there is more than one floor, are there lifts? • Are there call bells in the bedrooms and communal areas? •A re corridors and stairs suitable for people with sight impairment to get around easily (for example handrails painted a different colour)?

Bedrooms • Can you have a single room if you want one? • Do the rooms have their own bathroom and toilet en suite? • I f you have to share a room, are there screens for privacy, and can you meet the other person beforehand to see if you get on? •W hat would happen if you did not get along with the person you were sharing with? Would there be an alternative room available? • Are rooms available for married couples? •A re you able to bring some of your own furniture and personal belongings to personalise your room? • Are you able to lock the door to your room? • Are you able to have a telephone in your room? •A re there adequate power points to be able to plug in all your electrical items, such as lamps, radio?

Bathrooms • Is there an en suite? • Are there toilets within easy reach of all communal facilities? •A re the toilets, baths and showers adapted to make them easy and private for residents to use?

Communal rooms • • • •

Is there a choice of lounges? Is there more than one TV room? Is there a quiet room with no TV? Is there a loop facility so that people who are hard of hearing can hear the television?


P15 • Is the furniture in the communal areas arranged in a comfortable way? • What are its policies on things such as alcohol, smoking and pets? • I s there a residents’ committee or group that you can be part of if you wish? Are you able to influence what happens there? • I s there an additional member of staff whose job is to take special interest in your welfare? • Can you go to bed when you want to? • How often will your room be cleaned? • Can you help around the building if you want to? • Is it possible to buy items such as stamps, sweets and newspapers? • I s there a telephone that you can use in private and that meets any special requirements you may have (such as amplification)?

Personal possessions • Is there a secure place where valuables can be kept? • Does it take responsibility for insuring residents’ possessions? • Are you allowed to bring pets with you?

Meals • Can you have your meals in your own room if you desire? • Is it possible to have meals other than at set times? • Are you able to have or make a snack whenever you want? • What time is the last meal of the day served? • Do today’s menus give a choice of dishes? • Do the menus seem to you to be well balanced and nutritious? • Can special diets be catered for? • Can menus include food that you particularly like?

Leisure activities • Is there an activities co-ordinator? • Would you be able to carry on your existing hobbies or activities? • Are there new activities that you could get involved in, are regular classes held? • Are there regular social events and activities? • Does a mobile library visit?

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Religion • Does it meet your spiritual and cultural needs?

Visitors • Are there specific visiting times or can family and friends visit without restriction? • Will you be able to spend time with you friends and family in private? • Can you make and/or offer your visitors a drink or snack? • Can visitors stay for a meal?

Personal care • Can you have a say in the way you are looked after/helped? •C an your friends and family have a say in your care plan if you would like them to? • I s there help with personal care if you require it (eg washing, bathing, going to the toilet)? • Can relatives or friends help you with personal care if you wish? • Do any of the following visit the home regularly?

• Dentist • Chiropidist • Opticians • Hairdresser/barber

• I f your health gets worse can you continue to live there, with increased support from staff? • What aids does it provide?

Running of the home • Is there a regular (eg monthly) Residents and/or Relatives meeting? • Who runs the home or extra care scheme? • Are they the owner or manager? • How long have they been running it? •W hen can they be contacted? What happens if you need to contact them outside of their normal working hours? • How many residents are there?

How many staff are there on duty? • In the morning? • In the afternoon? • In the evening?


P17 • At night? • How many staff have left and how many new staff have they had in the last year? • Are staff suitably qualified and experienced? • Are night staff awake or on call? • What qualifications do staff have? • What training do staff receive? • Would your family/friends be invited to a review of your care needs? •W hat arrangements are there in place for making sure that people are safe in the event of a fire?

Terms and conditions • Is there a written contract? Are you able to see a copy before moving in? • Can you have a trial period, and how long will this last? • I f you decide that you no longer want to stay there how much notice would you need to give? • What is the weekly charge for the care you need? • What does this charge cover? • Are there any additional charges payable, and, if so, what do these cover? • Are fees payable in advance or arrears, and are they payable weekly or monthly? •H ow often do the fees increase, and how is this increase decided? •W hat happens to your room if you have to go into hospital? • I n what circumstances might you be asked to leave the home? • Does the home accept the fee rates paid by NHS Doncaster? If not will a top-up be payable? • What happens if you run out of funds?

Problems •W hat happens if you are unhappy after you have moved in? • How do you make a complaint? • How can you make a compliment or a suggestion if you would like something to be changed? Care Homes Directory May 2011 3rd Edition


P18

Family carers Are you a Carer? It is recognised that the support carers provide to the person they care for on a daily basis can help that person live independently in their own home for longer. However, caring can be physically and mentally exhausting and emotionally draining. The needs of the person being cared for can change over time, or they can decline very quickly. Before you realise it you could find yourself in a position where the person you care for is no longer able to look after themselves and, for whatever reason, you are no longer able to provide the care they need to manage on a daily basis. More often than not it is only when a crisis situation arises that carers contact social care services. However, it’s better for all concerned to look at all the options available before a crisis arises, residential or nursing care being one option. As a carer, considering residential or nursing care with and for the person you care for can be extremely difficult. You will experience many feelings during this period such as guilt because you can no longer cope, so you may feel you are letting the person you care for down. It is important to know that you can only do so much as a carer and that the emotions you are experiencing are normal. The important thing is to get support to help you and the person you care for make the right decision.


P19

What options are available? It is important that you and the person that you care for explore all the options available to you. Social care services can help you do this. There may be more help that can be made available in the home that will help you both, such as equipment and/or, perhaps, more regular short breaks in a residential care home for the person you care for to give you time for yourself. It is important, where possible, to talk through the options with the person you care for. If residential care is an option, perhaps the only realistic one, there may be a residential home close by that you may wish to visit together and perhaps the person you care for would like to have a trial stay. There may be people in the home that you know. The care home staff will also be able to tell you how you can be involved and what you can expect from them. This may help you both feel better about the situation. However, if the person you care for is reluctant to discuss the situation or you are finding it difficult to progress with the move into residential care, then you may consider talking it through with a social worker, if the person you care for has one, or your GP. There are also local organisations that can help such as the local carers centre or the branch of the Relatives and Residents Association.

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The Doncaster Relatives and Residents Association The DRRA is a voluntary support group for residents in nursing homes, residential homes and long stay hospitals, and the relatives of those residents. The group holds monthly meetings at the Women’s Centre on Cleveland Street. Meetings are held on the third Wednesday of each month, 7.00pm - 9.00pm. Of the 500,000 elderly people in the UK who live in this type of care, 2,000 are in the Doncaster area. At some time, this, and the quality of life in the homes, could affect you. The Relatives & Residents National Association was founded in 1992 by a group of people who were relatives or close friends of elderly people in care homes. They had experienced and understood the practical and emotional difficulties relatives often encounter. Many relatives have problems in coming to terms with the change in their own roles, especially if they have been caring themselves for a long time. Some want to talk about their feelings of guilt. Some are concerned when care is not what they had expected but do not want to complain when they can see the pressures on staff. Some are worried about money. Doncaster relatives and friends of elderly in care, decided to form our group, which launched in May 1999. We meet each month providing: • A listening ear • Practical advice about problems •T he ability to raise issues with homes, local and health authorities and Government departments •A n opportunity to work with homes and others in ensuring the highest possible standards of care • A chance to join a local group • A regular contact • Information about publications, conferences and presentations • The opportunity to take part in surveys, consultations and opinion gathering.


P21

Our meetings are also open to home managers, owners, local authorities and members of other local groups. We actively network with Carers UK, the Alzheimer’s Society, Doncaster Partnership for Carers and Doncaster LINK. Our members include nursing professionals involved in various activities, members of the Carer’s Forum and former home lay assessors. We are, and have been consulted on many issues due to the many changes in Social Services and the Health Authority, e.g. PCT’s and their trust status, hospital mergers, Carer’s Charter, Carer’s Strategy, Doncaster Equity Plan and NHS Doncaster. National Advice Line: 020 7359 8136 Mon - Fri: 9.30am - 4.30pm Doncaster Association: 01302 744459 or 01302 782697

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Residential and nursing care homes in Doncaster Home name & address

Owner

Adeline House Queen Street Thorne Doncaster South Yorkshire DN8 5AQ

Four Seasons Health Care Limited

Albany House 5 Woodlands Rd Woodlands Doncaster South Yorkshire DN6 7JX

Albany Care Limited

Amethyst House Sheepbridge Lane Rossington Doncaster South Yorkshire DN11 0EZ

Southern Cross Healthcare Ltd

Anchor House 11 Avenue Road Doncaster South Yorkshire DN2 4AH

Mrs Jas Toor

Amphion Lodge 2/4 Auckland Road Doncaster DN2 4AG

G Hepworth

Amphion View 17/19 Avenue Road Doncaster DN2 4AQ

Amphion View Ltd

Telephone

01405 815512

Classification & number of permanent beds Residential with Nursing

Additional Dedicated Respite Room Yes, 1 nursing & 1 residential

38 beds 01302 723203

Residential/ Residential EMI

No

40 beds 01302 866226

Residential/ Nursing

No

38 beds 01302 327004

Residential

Yes, 1

21 beds 01302 326050

Residential / Residential EMI

Yes, 2

26 beds 01302 595959

Residential/ Residential EMI

Yes, 2

33 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety. Telephone: 03000 616161 Email: enquiries@cqc.org.uk


P23 For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Details of those homes currently offering a dedicated room for this service can now be found on the list below. Please contact the homes directly to book respite. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.

Home name & address

Owner

Beeches The Beech Road Armthorpe Doncaster South Yorkshire DN3 2DZ

Southern Cross Healthcare Ltd

Bennfield House 65 King Edward Road Thorne Doncaster DN8 4DE

Mr and Mrs D Bennett

Benton House Gattison Lane Rossington Doncaster DN11 0EZ

Union Healthcare (North) Limited

Brookwood 12/14 Greenfield Lane Balby Doncaster South Yorkshire DN4 0PT

Atheray Organisation Limited

Cantley Grange St Wilfrid’s Road Cantley Doncaster DN4 6AH

Orchard Care Homes

Telephone

01302 300312

Classification & number of permanent beds Residential

Additional Dedicated Respite Room No

32 beds 01405 812663

Nursing EMI Residential EMI

No

27 beds 01302 864979

Residential/ Residential EMI/ Nursing EMI

No

34 beds 01302 310295

Residential and Residential EMI

No

27 beds 01302 534273

Residential

No

40 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety. Telephone: 03000 616161 Email: enquiries@cqc.org.uk

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Residential and nursing care homes in Doncaster Home name & address

Owner

Cedars The Cedar Road Balby Doncaster DN4 9HU

Four Seasons Health Care (England) Ltd

Chapel Garth Central Avenue Bentley Doncaster South Yorkshire DN5 0AR

Bestcare UK Limited

Telephone

01302 310668

(wholly owned subsidiary of Four Seasons Health Care Ltd)

Classification & number of permanent beds Residential EMI Residential/ Nursing

Additional Dedicated Respite Room No

66 beds 01302 872147

Residential/ Residential EMI

Yes, 1

(Subsidiary of Bondcare Group)

32 beds

China Cottage 154 Owston Road Carcroft Doncaster South Yorkshire DN6 8EA

Doncaster Property Investment Fund Ltd

01302 724815

Residential/ Nursing 32 beds which includes 1 room for double occupancy

Yes, 1

Church View Carrside Lane Hatfield Doncaster DN7 6BH

Four Seasons Health Care (England) Ltd

01302 841857

Residential/ Residential EMI

No

Clifton Court Clifton Drive Sprotbrough Doncaster South Yorkshire DN5 7NL

(wholly owned subsidiary of Four Seasons Health Care Ltd)

Mr Goel

14 beds 01302 781693

Residential

No

33 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety. Telephone: 03000 616161 Email: enquiries@cqc.org.uk


P25 For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Details of those homes currently offering a dedicated room for this service can now be found on the list below. Please contact the homes directly to book respite. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.

Home name & address

Owner

Dale The Dale Road Conisbrough Doncaster South Yorkshire DN12 3BZ

Mr Valentine Kearns

Dawood House Victoria Road Bentley Doncaster South Yorkshire DN5 0EZ

Dawood Care Ltd

Telephone

01709 862176

Classification & number of permanent beds Residential

Additional Dedicated Respite Room No

14 beds 01302 873455

Residential EMI/ Residential

No

40 beds

Dr Anderson Lodge Platinum Care East Lane Homes Limited Stainforth Doncaster South Yorkshire DN7 5DY

Dunniwood Lodge 229-231 Bawtry Road Bessacarr Doncaster South Yorkshire DN4 7AL

Mimosa Healthcare Holdings Limited

Eastfield Hall & Eastfield Lodge Moss Road Askern Doncaster South Yorkshire DN6 0JZ

Southern Cross Healthcare Ltd

01302 350003

Residential/ Nursing/ Residential EMI/ Nursing EMI

Yes, 1

60 beds 01302 370457

Residential

No

43 beds 01302 700810

Nursing/Nursing EMI/ Residential / Residential EMI

No

59 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety. Telephone: 03000 616161 Email: enquiries@cqc.org.uk

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Residential and nursing care homes in Doncaster Home name & address

Owner

Ernelesthorp Manor & Ernelesthorp Lodge Cow House Lane Armthorpe Doncaster DN3 3EE

Yorkshire Property Investment Fund Ltd

Flower Park Rossington Street Denaby Doncaster DN12 4BT

Four Seasons Health Care Limited

Headingley Court Headingley Way Edlington Doncaster South Yorkshire DN12 1SB

Mimosa Healthcare Holdings Limited

Headingley Parks Headingley Way Edlington Doncaster South Yorkshire DN12 1SB

Mimosa Healthcare Holdings Limited

Hickleton Hall Sue Ryder Care Hickleton Hall Hickleton Doncaster South Yorkshire DN4 7BB

Sue Ryder Care

Telephone

01302 834643

Classification & number of permanent beds (Residential/ Nursing

Additional Dedicated Respite Room No

63 beds 01709 863327

Nursing Nursing EMI

No

40 beds 01709 866610

Residential / Nursing /Young Physical Disability

Yes, 1

24 beds 01709 862542

Residential EMI/ Residential

No

40 beds 01709 892070

Young Physical Disability/ Nursing

Yes, 1

35 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety. Telephone: 03000 616161 Email: enquiries@cqc.org.uk


P27 For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Details of those homes currently offering a dedicated room for this service can now be found on the list below. Please contact the homes directly to book respite. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.

Home name & address

Owner

Highgrove Manor Highgrove West Road Mexborough South Yorkshire S64 9NL

Winnie Care (Highgrove) Ltd

Laurels The High Street Norton Doncaster DN6 9EU

Mr Andre Swales

Lockermarsh 36 Ellison Street Thorne Doncaster South Yorkshire DN8 5LH

Susan Leigh & Stephen Oldale

Manor View 19 Manor Road Hatfield Doncaster South Yorkshire DN7 6BH

Four Seasons Health Care Limited

Oaklands 82 Bawtry Road Bessacarr Doncaster South Yorkshire DN4 7BQ

Four Seasons Health Care Limited

Telephone

01709 578889

Classification & number of permanent beds Nursing EMI/ Nursing/ Residential/ Residential EMI

Additional Dedicated Respite Room No

78 beds 01302 709691

Residential/ Nursing

No

50 beds 01405 740777

Residential

No

24 beds 01302 350877

EMI Nursing

No

35 beds 01302 535386

Residential/ Nursing

No

28 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety. Telephone: 03000 616161 Email: enquiries@cqc.org.uk

Care Homes Directory May 2011 3rd Edition


P28

Residential and nursing care homes in Doncaster Home name & address

Owner

Old Rectory The Church Street Armthorpe Doncaster South Yorkshire DN3 3AD

David Mitchell

Parklands - Thorne 26 Ellison Street Thorne Doncaster South Yorkshire DN8 5LD

Four Seasons Health Care Limited

Richmond Care Home Allendale Road Sprotbrough Doncaster DN5 8BS

Ladhar Group Care Homes

Rock House Bawtry Road Tickhill Doncaster DN11 9EZ

Mr Derek Pass

Roman Court Old Farm Court Highwoods Road Mexborough S64 9ES

Home & Care Ltd

Telephone

01302 832032

Classification & number of permanent beds Residential/ Nursing & 1 YPD

Additional Dedicated Respite Room No

36 beds 01405 812233

Residential

Yes, 1

36 beds 01302 782735

Nursing EMI/ Nursing

Yes, 1

49 beds 01302 750225

Residential / Residential EMI

No

41 beds 01709 584986

Residential / ResidentiaL EMI

No

35 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety. Telephone: 03000 616161 Email: enquiries@cqc.org.uk


P29 For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Details of those homes currently offering a dedicated room for this service can now be found on the list below. Please contact the homes directly to book respite. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.

Home name & address

Owner

Telephone

Classification & number of permanent beds

Additional Dedicated Respite Room

Royal Care Home Queen Mary’s Road New Rossington Doncaster DN11 0SN

Ladhar Group Care Homes

01302 863764

Residential/ Residential EMI/ Nursing EMI 29 beds including 1 room for double occupancy

Yes, 1

Sandrock House 53 Bawtry Road Bessacarr Doncaster South Yorkshire DN4 7AA

Sherwood Care Homes Limited

01302 535634

Residential

No

Skellow Hall Cross Hill Old Skellow Doncaster DN6 8JW

Leyton Healthcare (No 9) Limited

St Anne’s Rest Home Grange Lane Burghwallis Doncaster South Yorkshire DN6 9JL

Hallam Diocesan Caring Service

St Mary’s Nursing Home 99 Thorne Road Doncaster DN1 2JT

Leyton Healthcare (No 9) Limited

29 beds 01302 727248

Residential

No

28 beds 01302 700319

Residential

No

28 beds 01302 342639

Residential/ Nursing

No

31 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety. Telephone: 03000 616161 Email: enquiries@cqc.org.uk

Care Homes Directory May 2011 3rd Edition


P30

Residential and nursing care homes in Doncaster Home name & address

Owner

Stone Acre Lodge Seth Homes High Street Limited Dunsville Doncaster South Yorkshire DN7 4BS

Telephone

01302 882148

Classification & number of permanent beds Residential

Additional Dedicated Respite Room Yes, 1

30 beds

Swallow Wood Wath Road Mexborough Doncaster South Yorkshire S64 9RQ

Southern Cross Healthcare Ltd

01709 571477

Thornedene 107 Thorne Road Doncaster South Yorkshire DN2 5BE

Mr Gerald Pickup Mrs Kathleen Pickup

01302 327307

Town Moor House 1/2 Town Moor Avenue Doncaster South Yorkshire DN2 6BL

Trust Care Limited

01302 368573

Victoria Lodge 138 Thorne Road Edenthorpe Doncaster DN3 2LU

Saima Munir Raja

Walton Grange 12 Avenue Road, Doncaster, South Yorkshire DN2 4AH

Mrs Sandra Walton

Residential/ Nursing

No

38 beds Residential

No

22 beds Residential

No

28 beds 01302 884806

Residential EMI/ Residential

No

24 beds 01302 328439

Residential EMI

No

22 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety. Telephone: 03000 616161 Email: enquiries@cqc.org.uk


P31 For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Details of those homes currently offering a dedicated room for this service can now be found on the list below. Please contact the homes directly to book respite. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.

Home name & address

Owner

Telephone

Warneford House Tenter Balk Lane Adwick Le Street Doncaster South Yorkshire DN6 7EE

Southern Cross Healthcare Ltd

01302 337111

Residential/ Residential EMI/ Nursing/Nursing EMI 40 beds which include 2 rooms for double occupancy

No

Woodlea 61 Bawtry Road Bessacarr Doncaster South Yorkshire DN4 7AD

Leeland Limited

01302 535441

Residential

No

Wyndthorpe Gardens High Street Dunsville Doncaster DN7 4BD

Four Seasons Health Care Limited

Wyndthorpe Hall & Wyndthorpe Court High Street Dunsville Doncaster South Yorkshire DN7 4DB

Four Seasons Health Care Limited

Classification & number of permanent beds

Additional Dedicated Respite Room

(wholly owned subsidiary of Four Seasons Health Care Ltd)

30 beds 01302 888141

Residential/ Residential EMI/ Nursing/Nursing EMIÂ

Yes, 1

34 beds 01302 884650

Residential/ Residential EMI

No

44 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety. Telephone: 03000 616161 Email: enquiries@cqc.org.uk

Care Homes Directory May 2011 3rd Edition


P32

Residential and nursing care homes in Doncaster Home name & address

Owner

Gattison House Gattison Lane Rossington Doncaster DN11 0EZ

Doncaster Council

Oldfield House Oldfield Lane Stainforth Doncaster DN7 5ND

Doncaster Council

Owston View Lodge Road Carcroft Doncaster DN6 8QA

Doncaster Council

Rose House Rose Grove Armthorpe DN3 3A

Doncaster Council

Rowena House Old Road Conisbrough Doncaster DN12 3LX

Doncaster Council

Telephone

01302 864993

Classification & number of permanent beds Residential/ Residential EMI

Additional Dedicated Respite Room Yes, 2

35 beds 01302 351410

Residential/ Residential EMI

Yes, 2

33 beds 01302 723368

Residential/ Residential EMI

Yes, 3

36 beds 01302 831450

Residential/ Residential EMI

Yes, 1

31 beds 01709 862331

Residential/ Residential EMI

Yes, 1

36 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety. Telephone: 03000 616161 Email: enquiries@cqc.org.uk


P33 For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Details of those homes currently offering a dedicated room for this service can now be found on the list below. Please contact the homes directly to book respite. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.

Home name & address

Owner

Stenson Court Greenfield Lane Balby Doncaster DN4 OPT

Doncaster Council

Plantation View Goodison Boulevard Cantley Doncaster DN4 6EJ

Doncaster Council

Home Covert The Avenue Bentley Doncaster DN5OPS

Doncaster Council

Telephone

01302 853122

Classification & number of permanent beds Residential/ Residential EMI

Additional Dedicated Respite Room Yes, 2

30 beds 01302 539678

Residential EMI

Yes, 1

27 beds 01302 875325

Residential EMI/ Learning Disabilities

Yes, 2

35 beds

Whilst we have taken every care in compiling this booklet, the publishers and promoters cannot accept any responsibility for any inaccuracies. The inclusion of any advertisement in no way endorses the service or products sold. This directory has been produced by Octagon in partnership with Doncaster Council at no cost to the council.

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety. Telephone: 03000 616161 Email: enquiries@cqc.org.uk

Care Homes Directory May 2011 3rd Edition


P34

Residential and nursing care homes in each borough in Doncaster Area/ borough

Residential or nursing care home South

Auckley Austerfield Bawtry Bessecarr Blaxton Braithwell Branton Cantley Finningley Hayfield Green Loversall Micklebring New Rossington Old Rossington Old Cantley Stainton Tickhill Wadworth

Amethyst House P22 Benton House P23 Cantley Grange P22 Church View P24 Oaklands P27 Rock House P28 Royal Care Home P29 Sandrock House P29 Woodlea P31 Gattison House P32 Plantation View P33

Area/ borough

Residential or nursing care home West

Adwick-upon-Dearne Barnburgh Cadeby Clifton Conisbrough Denaby Edlington Harlington High Melton Mexborough Old Denaby Old Edlington Sprotbrough Warmsworth

Clifton Court P24 Richmond Care Home P28 The Dale P25 Headingley Parks P26 Flower Park P26 Highgrove Manor P27 Roman Court P28 Swallow Wood P30 Rowena House P32

Urban Balby Belle Vue Bennetthorpe Clay Lane Hexthorpe Hyde Park Intake Lakeside Lower Wheatley Town Moor Wheatley Woodfield Plantation

Anchor House P22 Amphion Lodge P22 Amphion View P22 Brookwood P23 The Cedars P24 St Mary’s Nursing home P29 Thornedene P30 Town Moor House P30 Walton Grange P30 Stenson Court P33

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety. Telephone: 03000 616161 Email: enquiries@cqc.org.uk


P35 For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Details of those homes currently offering a dedicated room for this service can now be found on the list below. Please contact the homes directly to book respite. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.

Area/ borough

Residential or nursing care home

Area/ borough

North Adwick-le-Street Arksey Askern Bentley Brodsworth Burghwallis Campsall Carcroft Clayton Cusworth Fenwick Hampole & Skelbrooke Hickleton Highfield Hooton Pagnall Marr Moss Norton Owston Scawsby Scawthorpe Skellow Sutton Thorpe-in-Balne Toll Bar Woodlands York Road

Albany House P22 Chapel Garth P24 China Cottage P24 Dawood House P25 Warneford House P31 Eastfield Hall & Lodge P25 Hickleton Hall P26 The Laurels P27 Skellow Hall P29 St Anne’s Rest Home P29 Owston View P32 Home Covert P33

Residential or nursing care home East

Armthorpe Barnby Dunn Braithwaite Dunscroft Dunsville Edenthorpe Fishlake Hatfield Hatfield Woodhouse Kirk Bramwith Kirk Sandall Moorends Stainforth Sykehouse Thorne

Adeline House P22 The Beeches P22 Bennifield House P23 Dr Anderson Lodge P25 Ernelsthorp Manor & Lodge P26 Headingley Court P26 Lockermarsh P27 Manor View P27 The Old Rectory P28 Parklands P28 Stone Acre Lodge P30 Victoria Lodge P30 Wyndthorpe Gardens P31 Wyndthorpe Hall P31 Oldfield House P32 Rose House P32

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety. Telephone: 03000 616161 Email: enquiries@cqc.org.uk

Care Homes Directory May 2011 3rd Edition


P36

Safeguarding Adults All adults have the right to be safe from harm and should be able to live free from fear of abuse, neglect and exploitation. Vulnerable adults are being physically, psychologically, financially or sexually abused, discriminated against or neglected by others - every day. Every day there are people who witness this and say or do nothing.

What is Abuse? Any action or omission that harms another person - it can be: • The result of single or repeated acts • Accidental or as the result of lack of knowledge or understanding • Done with intent to harm • Against the law The effects of abuse on the victim are the same, whatever the intention of the perpetrator.

Who is a Vulnerable Adult? Someone: • 18 years or older • I n need of extra support because they are elderly, have a learning difficulty, physical disability, sensory impairment or mental health need and is or may be unable to take care of themselves or protect themselves from harm.


P37

What forms can abuse take? •P hysical – hitting slapping, punching, burning, pushing, kicking, locking someone in a room, threatening to harm some one •P sychological –shouting, swearing, bullying, taunting, humiliating or ignoring someone, making them feel frightened or afraid •S exual – forcing someone to take part in a sexual act against their will, inappropriate touching •F inancial or material – misusing, withholding or taking someone’s money, property or other belongings, without their agreement or consent. •N eglect or acts of Omission – leaving someone with no food, heating, or refusing to take care of personal needs, or give medication which means the person suffers •D iscriminatory – ill treatment or harassment based on the person’s age, gender, sexuality, disability, religious belief or race • I nstitutional – where care practices are based on the staff or organisations needs instead of the individuals concerned.

Where does abuse take place? Abuse can happen anywhere: • In someone’s own home • At a carer’s home • A day centre • In nursing and care homes • In hospital or other health centres/surgeries • At work or in an educational setting • In a public place or in the community

Who abuses adults? Anyone can be an abuser: • Partner, or family members • A friend or neighbour • A paid or volunteer carer • Paid staff, health or social care workers • Other service users, patients, residents etc. • A stranger Care Homes Directory May 2011 3rd Edition


P38

Safeguarding adults (continued) What should you do if you have concerns that you or someone you know may be at risk from abuse or is being abused? • If anyone is injured get a doctor or ambulance • If you think a crime has been committed contact the police straight away •Y ou can share your concerns with your doctor, nurse, social or health worker, housing officer, advice centre (CAB) and ask them to refer your concerns to the appropriate people •A nyone can ring the council’s Adult Contact Team for confidential advice or information • If you want you can have an advocate or representative to speak on your behalf • I f you are worried about giving your name you can discuss this with the person you speak to.

What can be done about abuse? Doncaster Safeguarding Adults Board has procedures in place to make sure that any concern or allegation of abuse is taken seriously and dealt with sensitively and professionally. Contact Details: Police: 0114 220 2020 for reporting criminal acts. Safeguarding Adults Unit: 01302 736296 for advice and information. Adult Contact Team: 01302 737391 for information and Safeguarding Adults referrals. Health Care Commission: 0845 601 3012 for concerns relating to hospital and clinic settings (including private services).

Whilst every care has been taken to make sure the information in this publication is up to date it is not intended to be a complete and authoritative statement of the Law on the issues covered.

Whilst we have taken every care in compiling this booklet, the publishers and promoters cannot accept any responsibility for any inaccuracies. The inclusion of any advertisement in no way endorses the service or products sold. This directory has been produced by Octagon in partnership with Doncaster Council at no cost to the council.

The publishers and the promoters cannot accept responsibility for any loss arising from the use of information contained in this publication. Designed and published by: Octagon Design & Marketing Ltd, Britannic Chambers, 8a Carlton Road, Worksop, Notts. S80 1PH Tel: 01909 478822 © 2011


P39

Care Homes Directory May 2011 3rd Edition


P40

What should I do if I have a problem or complaint or I want to pay a compliment or make a suggestion? If you have a problem or complaint about a care home you should try to resolve it by speaking to a member of staff at the care home first. You can also speak to the person in charge of running the home who will usually be called the manager. The care home will have a complaints procedure which you can use to make a complaint to make a complaint if you need to. If you make a complaint about the care home this should not affect the attitude of staff at the care home towards you. If you have a concern or complaint about a care home and prefer to tell someone confidentially you can tell the Care Quality Commission who will deal with your complaint: CQC National Correspondence Citygate, Gallowgate Newcastle upon Tyne NE1 4PA

Telephone: 03000 616161 Email: enquiries@cqc.org.uk Website: www.cqc.org.uk

The council is striving to provide you with quality services you deserve and to help us do this; we need you to tell us what you think about the care services you receive. You can make a complaint, compliment, comment or suggestion about the care home or the help which you have received from us. You can do this by contacting the Complaints Team: Telephone: 01302 736000 Fax: 01302 737510 Email: comments&complaints@doncaster.gov.uk Website: www.doncaster.gov.uk Customer Services Performance Team PO Box 251, The Council House, College Road, Doncaster DN1 3DA You can also visit any of Doncaster Council’s Customer Service Centres, receptions and offices, or use Doncaster Link. If you are not satisfied with the councils response you can contact: The Local Government Ombudsman, PO Box 4771, Coventry CV4 0EH Telephone: 0300 061 0614 Fax: 024 7682 0001 Text: “call back” To: 07624 804323 Email: advice@lgo.org.uk


Clifton Court

RESIDENTIAL HO ME

At Clifton Court Residential Home, we offer a high standard of care for elderly residents on a permanent and short stay basis...

Facilities include: • Friendly, homely environment • Close proximity to local amenities • Accommodation for 32 residents, all in single rooms, majority with ensuite • Constant 24 hour, qualified and caring staff • Home cooked meals - all diets catered for • Nurse call system in all rooms • Free laundry • Two lounges, each with their own character • Hairdressing/chiropodist service available •R egular entertainment and activities throughout the week • Visitors welcome at all times Clifton Drive, Sprotbrough, Doncaster DN5 7NL Tel: 01302 781693 • www.cliftoncourtresidentialhome.co.uk

Dawood House

Care Home and Dementia Care

Dawood house Residential Care Home


STONEACRE LODGE RESIDENTIAL HOME

Albany House Residential Home for the Elderly including Specialist EMI Unit Albany House is situated in the centre of Woodlands village, north of Doncaster, within a short walking distance of all amenities and bus route to Doncaster Town Centre. Albany House provides a comfortable environment with 24 hour care from highly skilled and motivated staff. The majority of accommodation is on the ground floor with easy access to secure well tended gardens at the rear. Within Albany House we have a specialist facility: Albany Court, offering quality dementia care. Albany House has achieved Quality Assurance to ISO 9002.

Stoneacre Lodge provides homely residential long term and respite care. Run by an excellent manager with experienced staff who are able to ensure residents settle in and feel at ease. With 27 single bedrooms and local amenities, the residents also enjoy support from the in-house cooks and activities co-ordinator.

5 Woodlands Road, Woodlands, Doncaster DN6 7JX Tel: 01302 723203 www.albanycare.co.uk

Telephone: 01302 882 148

ROSE FARM

Varied daily activities • Splendid home-cooking • Hairdressing • Regular outings

Website: www.stoneacrelodge.com Email: enquiries@stoneacrelodge.com

CARE HOME

Styrrup A Quality Care Home for the Elderly

24 Hour care by our trained staff in a friendly, homely atmosphere in which the resident truly feels “at home” At Rose Farm we offer Residential care in a truly outstanding location. In addition within our ‘Garden Wing’ we cater specifically for Dementia related illnesses, all within a purpose built unit.

15 minutes from Worksop, Retford or Doncaster

Tel: (01302) 744664 www.rosefarmhome.co.uk

Chapel Garth care home A warm and friendly home which offers a high standard of accommodation. We offer 24 hour quality care, 33 bed EMI and dementia. Please call for further details. Tel: 01302 872147 Central Avenue, Bentley, Doncaster DN5 0AR

Services Available:

Our aim is to offer a warm and homely environment for our residents and the highest standards of care possible. “We promise quality care for the elderly, catering for individuality, dignity and self respect”

Services

• 24 hour care by qualified staff • En suite rooms • Separate, specialised unit for dementia care • Organised activities and outings • Garden and recreational areas • Home cooked food with choice of menu • No top up fees • Visiting optician, chiropodist, dentist and hairdresser • Dignity champion in place • Passenger lift • Long stay, short stay, respite and trial visits

• personal care • medication prompts • daily checks • meal preparation • shopping package • wheelchair pushing • companionship • cleaning service • escorting to appointments • respite for families/carers • quality time for clients • night services • day trips

Orchids Care

A unique approach to personal care, tailored to each individual’s needs... To use our services please call 01302 570729 or email sarah.orchids@btinternet.com

Avondale Care Home, Whitehouse Road Bircotes Nr. Doncaster DN11 8EQ

We can answer queries over the phone or arrange a free visit to discuss options. 69 Tentar Lane, Warmsworth, Doncaster, South Yorkshire DN4 9PE

Tel: 01302 743673

A domiciliary registered company registered and governed by the Care Quality Commission.


Dr Anderson Lodge Cantley Grange

East Lane, Stainforth, Doncaster, South Yorkshire DN7 5DY

Telephone: 01302 350003 ❚ Dr Anderson Lodge is:

A Care Home with Nursing ( Nursing Home ) with 61 registered places.

Older People ( Over 65 ) - 29 Residential & Nursing places Care for elderly frail people who need help with day to day living and also have medical problems which require the attention of trained nursing staff.

Dementia ( Over 65 ) - 11 Residential places - 21 Nursing places Care for older people with dementia, including Alzheimer’s disease, who need a secure environment and also have medical problems which require the attention of trained nursing staff. Care for the Elderly Mentally Ill (EMI).

Purpose built residential care home In every bedroom ❚ Flat screen TV ❚ DVD player ❚ Mini fridge ❚ En-suite shower wet room Within the home ❚ Hairdressing and beauty salon ❚ Regular activities ❚ Fresh home cooked food for sunny days enclosed sensory gardens with walkways and furniture

Enquiries welcome for permanent or short-stay care. St Wilfreds Road, Cantley, Doncaster DN4 6AH For more information tel: 01302 534 273 or call in www.orchardcarehomes.com Attention • Care • Excellence

Can’t Face It? you can phone us on

Nursing & Social Care Agency Domiciliary care agency

08457 909090

Ace 24hr is CQC registered to provide care at home, all our staff are experienced, trained and vetted. We can provide your home care for respite or an ongoing basis to meet your care needs. We aim to help you live as independently as possible. You are entitled to choose the care provider and you are entitled to money from direct payments to pay for this care from your council, this is part of the governments personilsation agenda. You can choose care, choose ace 24hr nursing and home care

lines open 24 hours

e-mail: jo@samaritans.org

people are stronger together

ACE HOUSE 62a Flash Lane, South Yorkshire S66 1TY

Tel: 08456 211233 Email: ace24hrnursing@hotmail.com

www.samaritans.org

Registered Charity No. 243253

The Old Vicarage is a delightful and homely care home with lawned gardens surrounded by flower beds and trees. It is our aim to provide exceptional care and comfort to residents, regardless of their age, nationality, social standing or state of mind. We at all times acknowledge the rights of individuals, encourage independence and provide a safe, friendly, caring support service from appropriately trained staff. The home has a sensory room and facilities for Indian head massage and aromatherapy on site for the residents.

Please call for further information Tel: 01302 745707 Email: enquiries@oldvicaragecarehomebircotes.co.uk Website: www.oldvicaragecarehomebircotes.co.uk • 28 bedrooms • All diets catered for • Regular visits by GP

• Activities everyday for residents • Families welcome 24 hrs a day • Single and double rooms

The Old Vicarage White House Road, Bircotes, Doncaster DN11 8EQ

Nursing & Residential Homes 50 Beds - All single. 20 Ground floor nursing all with en-suite facilities 30 Residential inc 21 En-suite - Passenger lift Inspections welcomed - No appointment necessary 24 Hr qualified nursing care Family run in delightful rural setting Regular outings - L.A. funded welcome

For further help and brochure Tel. 01302 709691 High Street, Norton, Doncaster


Designed and published by: Octagon Design and Marketing Ltd, Britannic Chambers, 8a Carlton Road, Worksop, Notts S80 1PH. Tel: 01909 478822.


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