Doncaster Care Homes Directory December 2012

Care Homes Directory December 2012 5th Edition

www.doncaster.gov.uk

SANDROCK HOUSE Residential Care Home

Sandrock House is a luxurious purpose built care home that offers 5 star facilities unmatched by any other care home in Doncaster: ❚ All large single ensuite bedrooms (23m2). ❚ Newly purpose built and ground floor ❚ Large leafy gardens with 3 patio areas ❚ New full shower en-suite bedrooms and state of the art Jacuzzi Bath ❚ Brand new bedrooms with patio doors, Hammonds fitted wardrobes and dressing tables as well as mini fridges and 32” Plasma TVs with DVD ❚ Free SKY TV and broadband as standard ❚ Parker Bath and nurse call system in all rooms ❚ Social services funded and private residents most welcome ❚ 24 hour care by highly trained staff ❚ Excellent 3* Quality of Care rating by CSCI Inspectors

53 Bawtry Road, Doncaster, DN4 7AA 01302 535634 www.sandrockhouse.co.uk

Contents Is this booklet for me?

P4

What will this book tell me?

P4

How can I get help?

P4

What is a care home?

P5

Nursing and residential care homes – what is the difference?

P6

Which type of care home is best for me?

P6

How much will I have to pay?

P7

Can I get help with the cost of my care home fees?

P8

Funded Nursing Care and Continuing Healthcare

P8-9

The Essential Standards of Quality and Safety you can expect

P10-11

Doncaster Council’s Monitoring Standards

P13

Questions to ask and things to look for

P14-19

Family carers

P20

The Doncaster Relatives and Residents Association

P22-23

Residential and nursing care homes in Doncaster

P24-35

Residential and nursing care homes in each borough in Doncaster

P36-37

Safeguarding Adults

P38-40

What should I do if I have a problem or complaint?

P41

Whilst we have taken every care in compiling this booklet, the publishers and promoters cannot accept any responsibility for any inaccuracies. The inclusion of any advertisement in no way endorses the service or products sold. This directory has been produced by Octagon Marketing Company Ltd in partnership with Doncaster Council at no cost to the council.

Information can be made available in other formats such as Braille or Audio Tape on request. Please ask a member of our staff for more information, or if you need any other help or advice.

Care Homes Directory December 2012 5th Edition

P4

Is this booklet for me?

This booklet will help you if you, or a friend or relative: • Are thinking of moving into care home?

Or • Need a short break in a care home

What will this booklet tell me?

The information in this booklet will tell you: • Who you can contact if you need help and advice about residential and nursing care • What a care home is • What the difference is between a care home and a care home with nursing • Things that you may like to consider if you are choosing or moving to a care home • About paying care home fees

How can I get help?

If you are considering moving to a care home, we can offer you a care assessment. Someone from the Adult contact team can talk with you about the kind of help that you may need and how we may be able to support you. You can still contact Doncaster Council’s Adult Contact Team and ask for a care assessment, if you prefer to arrange and pay for your own residential or nursing care.

If you think that you need our help please ask for advice and a care assessment by contacting;Doncaster Council’s Adult Contact Team: Telephone: 01302 737391 Email: adultcontactteam@doncaster.gov.uk

P5 You can also contact the Care Quality Commission if you would like more help or advice regarding specific care homes: Telephone: 03000 616161 Email: enquiries@cqc.org.uk

What is a care home?

We believe that most older people want to be able to stay in their own homes as long as possible. With this in mind we offer a full range of community support to help people enjoy a happy and secure life in their homes and communities.

Sometimes people are not able to remain in their own homes even with the community support available. They may therefore consider moving into residential care as their next home.

Care homes can offer different types of care, such as residential care or nursing care. Some care homes provide specialist care for people who require extra support, - for example dementia or other mental health illnesses.

Residential care is available all around Doncaster, allowing people to choose a home which is close to family and friends, or in an area of Doncaster that is familiar to them. Homes are operated by local authorities, private companies and charities.

Some care homes provide care only for Adults aged 18 to 65, whilst others provide care for older adults. When we talk about care homes in this booklet, we are talking about care homes which have been inspected and registered with the Care Quality Commission. (For further details please see page 10)

Care Homes Directory December 2012 5th Edition

P6

Nursing and residential care homes – what is the difference?

A residential care home offers accommodation, meals and personal care - such as help with washing, dressing, meal times and going to the toilet. Residential homes offer care and support throughout the day and night. A nursing care home also offers accommodation, meals and personal care, but the nursing care home also offers 24-hour presence of qualified nurses.

Some care homes can offer both residential care and nursing care; these homes are called “ dual registration homes”.

Some homes offer specialist care- for example caring for people who have particular illnesses, such as Alzheimers or Parkinsons.

If you have had an assessment, you will have been told if you or your relative needs residential care, specialist care, or nursing care.

If you have any further questions please contact Doncaster Council’s Adult Contact Team: Telephone: 01302 737391 Email: adultcontactteam@doncaster.gov.uk

Which type of home is best for me?

It is important to choose the right type of care home, so that the care home can offer you the level of support that you need.

Please ask us for advice or an assessment and we will talk to you, your carers and your family and friends, about the type of care home we think would best meet your needs. We may also involve NHS Doncaster if we think that you may need support with your healthcare needs.

Please contact us for our advice and a care assessment by telephoning or emailing Doncaster Council’s Adult Contact Team: Telephone: 01302 737391 Email: adultcontactteam@doncaster.gov.uk You can also contact the Care Quality Commission if you would like more help or advice regarding specific care homes: Telephone: 03000 616161 Email: enquiries@cqc.org.uk

P7

How much will I have to pay?

In Doncaster, each year the council sets rates for residential and nursing care home fees. There are different prices for residential care, nursing care and specialist care, and Doncaster also pay a premium to any homes rated as “excellent” by the previous regulatory body, the Commission for Social Care Inspection. The fee rates are currently under review, and a decision will be made during summer 2012 for the fees for 2012/3. In the interim period the following rates will apply:The fees from 1 April 2011 are:

Cost per week

Residential (Excellent Premium)

£394.66 £401.21

Residential Dementia/Specialist (Excellent Premium)

£431.48 £438.67

Nursing (Excellent Premium)

£434.67 £440.61

Nursing Dementia/Specialist (Excellent Premium)

£486.41 £493.05

Some care homes charge a higher price than the council has agreed it will pay. If you decide to go into a care home which charges a fee above the level set by the Council, then a friend, relative or other person will have to pay the extra amount to meet the price which the care home charges. This is called a Third Party Top Up. You cannot pay a Top up from your own income/assets.

Care Homes Directory December 2012 5th Edition

P8

Can I get help with the cost of my care home fees?

If you want us to help fund your care home fees you will need to have a care assessment. We will only fund your care if, following your care assessment, we agree that you need residential or nursing care.

The council will carry out a financial assessment to work out the contribution you can make towards the cost of your care. This is done by looking at the benefits you receive and the value of your capital / assets.

In order to do this it is necessary for you to provide full, accurate and up to date information about your financial circumstances. Failure to provide this information, for whatever reason, will result in the council being unable to work out the level of financial assistance to be given, therefore a standard or full cost charge would be applied.

If you have total assets which are valued at more than £23,250 you will not be entitled to financial support from the council. Total assets valued at less than £14,250 will be ignored and you may be entitled to some financial support from the council.

If you have total assets valued between £14,250 and £23,250 then you may still be entitled to some financial support from the council but the value of your assets will affect the amount of support provided. These figures are reviewed in April of each year.

If you would like to you can also speak to someone impartial from NHFA Care Fees Advice. You can call them on: Telephone: 0800 99 88 33

Funded Nursing Care and Continuing Healthcare Funded Nursing Care If you need a care home with nursing, the NHS will pay a contribution to your care; this is called Funded Nursing Care. The NHS pays this money directly to the care home to cover the costs of a nurse to be available at all times.

P9

The rates for Funded Nursing Care from 1 April 2011 are: ÂŁ108.70 per week for Single Band ÂŁ149.60 per week for High Band (High Band only applies for people who lived in a care home with nursing before 1 October 2007 and whose needs were assessed as High Band.)

NHS Continuing Healthcare If you have some health needs you may also be eligible for funding from the NHS to pay for some or all of your residential fees. Your care team, including an NHS nurse and a council care worker, will jointly assess your health and social care needs to determine if you may be eligible.

For more information about NHS Continuing Healthcare and Funded Nursing Care: Telephone: 01302 566356 Email: continuingcare@doncasterpct.nhs.uk Website: www.dh.gov.uk/en/SocialCare/Deliveringadultsocialcare/Continuingcare/index

Care Homes Directory December 2012 5th Edition

P10

The essential standards of quality and safety you can expect From 1 October 2010, health and social care providers have ben responsible for ensuring their services meet the Care Quality Commissions Essential Standards of Quality and Safety.The Care Quality Commission (CQC) will register, and therefore license, care services if they meet essential standards and monitor them to make sure they continue to do so. CQC have a wide range of actions they can take if they find care services are not meeting essential standards.

The essential standards 1. Y ou can expect to be involved and told what’s happening at every stage of your care •Y ou will always be involved in discussions about your care and treatment, and your privacy and dignity will be respected by all staff.

•Y ou will be given opportunities, encouragement and support to promote your independence.

•Y ou will be able to agree or reject any type of examination, care, treatment or support before you receive it.

2. You can expect care, treatment and support that meets your needs •Y our personal needs will be assessed to make sure you get care that is safe and supports your rights.

• You will get the food and drink you need to meet your dietary needs.

•Y ou will get safe and co-ordinated care where more than one care provider is involved or if you are moved between services.

3. You can expect to be safe •Y ou will be protected from abuse or the risk of abuse, and staff will respect your human rights.

• You will be cared for in a clean environment where you are protected from infection.

• You will get the medicines you need, when you need them, and in a safe way.

• You will be cared for in a safe and accessible place that will help you as you recover.

• You will not be harmed by unsafe or unsuitable equipment.

4. You can expect to be cared for by qualified staff • Your health and welfare needs are met by staff who are properly qualified.

P11

•T here will always be enough members of staff available to keep you safe and meet your health and welfare needs.

•Y ou will be looked after by staff who are well managed and have the chance to develop and improve their skills.

5. Y ou can expect your care provider to constantly check the quality of its services •Y our care provider will continuously monitor the quality of its services to make sure you are safe.

• I f you, or someone acting on your behalf makes a complaint, you will be listened to and it will be acted upon properly.

•Y our personal records, including medical records, will be accurate and kept safe and confidential.

How is the new system different?

• CQC look at the care you get rather than at systems and processes.

•C QC listen to what you’ve got to say about your treatment, care and support. CQC want you to have a bigger say in how they decide whether care services are meeting essential standards.

•C QC check how care services are meeting essential standards now, rather than in the past.

•C QC have a wide range of powers that allow them to act if they find that a care service is not meeting essential standards.

•C QC update their website when there are changes to report about checks, improvements or concerns.

All adult care homes are going through a transitional registration process at the moment to determine if they are compliant with the new standards. From this CQC will have a new system for undertaking Compliance Reviews.

For more information about how any care home within this guide is doing based on these new standards or on the previous star rating system please go to http://www. cqc.org.uk/findcareservices.cfm or contact them using the following: Care Quality Commission National Correspondence Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA Telephone: 03000 616161 Fax: 03000 616171 Email: enquiries@cqc.org.uk

Care Homes Directory December 2012 5th Edition

P12

P13

Doncaster Council’s Monitoring Standards Doncaster Council contracts with a number of private residential and nursing homes within the borough.

There is a dedicated contracts team. Within this team there are specific contract monitoring officers whose role is to ensure the principles of residential care, which are choice, dignity, fulfilment, independence, privacy and rights associated with citizenship are upheld.

The contract monitoring officers: • Have the right to visit care homes at any time without giving prior notice.

Their role is to: •M onitor, evaluate and carry out quality audits on all private sector homes on a regular basis.

• Listen to the views of residents, families and or representatives.

•A ctively link with other professionals e.g. District Nurses, Environmental Health and Infection Control Nurses.

The local authority takes positive steps to ensure the delivery of services are to the standards set out in the contractual agreement, alongside the Essential Standards of Quality and Safety.

Whilst we have taken every care in compiling this booklet, the publishers and promoters cannot accept any responsibility for any inaccuracies. The inclusion of any advertisement in no way endorses the service or products sold. This directory has been produced by Octagon Marketing Company Ltd in partnership with Doncaster Council at no cost to the council.

Care Homes Directory December 2012 5th Edition

P14

What should I ask and look for when visiting a care home?

This checklist gives suggested questions to ask and things to look for when visiting potential homes.

It’s a good idea to photocopy this checklist so you can use it for each home or scheme you visit. This list is not exhaustive and there may be additional questions you would like to ask. It may be helpful to visit the home or scheme more than once, perhaps at different times of the day.

You should ask Care Quality Commission or the individual care home that you are interested in for a copy of their latest inspection report.

The following are just suggestions of what to look for when you are choosing a home, but there will be other things that are important to you. Do ask about them because this will help you make the right choice. It is important to ask the residents, as well as the staff, about life in the home.

First Impressions • Does it have a friendly and welcoming atmosphere?

• Do the staff ask about you and your interests?

• Is it well decorated and well kept?

• Does it look and smell ok?

• Does it seem a comfortable temperature for you and other residents?

•D o staff treat the residents in a friendly manner and respect their wishes on how they would like to be addressed (eg, as Mr or Mrs or by first name)?

• Are staff caring and attentive towards residents?

•A re there adequate members of staff on duty to give enough individual attention?

•A re there people of a similar age to you, with similar interests, who you will be able to get to know further?

• Are the other residents active and content?

Location •A re there local facilities near the home, such as shops, places of religious worship or pubs that you will be able to access?

•D oes it have its own transport to enable you to get around, or is public transport easily accessible?

• Will it be easy for you to keep in touch with your friends and family?

• Is there parking for your friends and family when they visit?

P15

The building • Is there a garden that the residents can access safely?

• Are there smoke detectors or fire extinguishers visible throughout the building?

• Are fire exits and escape routes clearly marked?

•C an wheelchair users move around it easily? If there is more than one floor, are there lifts?

• Are there call bells in the bedrooms and communal areas?

•A re corridors and stairs suitable for people with sight impairment to get around easily (for example handrails painted a different colour)?

Bedrooms • Can you have a single room if you want one?

• Do the rooms have their own bathroom and toilet en suite?

• I f you have to share a room, are there screens for privacy, and can you meet the other person beforehand to see if you get on?

•W hat would happen if you did not get along with the person you were sharing with? Would there be an alternative room available?

• Are rooms available for married couples?

•A re you able to bring some of your own furniture and personal belongings to personalise your room?

• Are you able to lock the door to your room?

• Are you able to have a telephone in your room?

•A re there adequate power points to be able to plug in all your electrical items, such as lamps, radio?

Bathrooms • Is there an en suite?

• Are there toilets within easy reach of all communal facilities?

•A re the toilets, baths and showers adapted to make them easy and private for residents to use?

Communal rooms • Is there a choice of lounges?

• Is there more than one TV room?

• Is there a quiet room with no TV? • I s there a loop facility so that people who are hard of hearing can hear the television?

Care Homes Directory December 2012 5th Edition

P16

P17 • Is the furniture in the communal areas arranged in a comfortable way?

• What are the homes policies on things such as alcohol, smoking and pets?

• Is there a residents’ committee or group that you can be part of if you wish?

Are you able to influence what happens there?

• I s there an additional member of staff whose job is to take special interest in your welfare?

• Can you go to bed when you want to?

• How often will your room be cleaned?

• Can you help around the building if you want to?

• Is it possible to buy items such as stamps, sweets and newspapers?

• I s there a telephone that you can use in private and that meets any special requirements you may have (such as amplification)?

Personal possessions • Is there a secure place where valuables can be kept?

• Does the home take responsibility for insuring residents’ possessions?

• Are you allowed to bring pets with you?

Meals • Can you have your meals in your own room if you desire?

• Is it possible to have meals other than at set times?

• Are you able to have or make a snack whenever you want?

• What time is the last meal of the day served?

• Do today’s menus give a choice of dishes?

• Do the menus seem to you to be well balanced and nutritious?

• Can special diets be catered for?

• Can menus include food that you particularly like?

Leisure activities • Is there an activities co-ordinator?

• Would you be able to carry on your existing hobbies or activities?

• Are there new activities that you could get involved in, are regular classes held?

• Are there regular social events and activities?

• Does a mobile library visit?

Care Homes Directory December 2012 5th Edition

P18

Religion •D oes the home have facilities or services to enable your spiritual and cultural needs to be met?

Visitors • Are there specific visiting times or can family and friends visit without restriction?

• Will you be able to spend time with your friends and family in private?

• Can you make and/or offer your visitors a drink or snack?

• Can visitors stay for a meal?

Personal care • Can you have a say in the way you are looked after/helped?

• Can your friends and family have a say in your care plan if you would like them to?

• Is there help with personal care if you require it (eg washing, bathing, going to the toilet)?

• Can relatives or friends help you with personal care if you wish?

• Do any of the following visit the home regularly?

• Dentist • Chiropodist • Opticians • Hairdresser/barber • If your health gets worse can you continue to live there, with increased support from staff?

• What aids does the home provide?

• Would your family/friends be invited to a review of your care needs?

Running of the home • • • • •

Is there a regular (eg monthly) Residents and/or Relatives meeting?

Who runs the home ?

Are they the owner or manager?

How long have they been running it?

When can they be contacted? What happens if you need to contact them outside of their normal working hours?

• How many residents are there?

• What arrangements are there in place for making sure that people are safe in the event of a fire?

How many staff are there on duty?

• In the morning?

• In the afternoon?

P19 • In the evening?

• At night?

•H ow many staff have left and how many new staff have they had in the last year?

• Are staff suitably qualified and experienced?

• Are night staff awake or on call?

• What qualifications do staff have?

• What training do staff receive?

Terms and conditions • Is there a written contract? Are you able to see a copy before moving in?

• Can you have a trial period, and how long will this last?

• I f you decide that you no longer want to stay there how much notice would you need to give?

• What is the weekly charge for the care you need?

• What does this charge cover?

• Are there any additional charges payable, and, if so, what do these cover?

•A re fees payable in advance or arrears, and are they payable weekly or monthly?

•H ow often do the fees increase, and how is this increase decided?

•W hat happens to your room if you have to go into hospital?

• I n what circumstances might you be asked to leave the home?

•D oes the home accept the fee rates paid by NHS Doncaster? If not will a top-up be payable?

• What happens if you run out of funds?

Problems • What happens if you are unhappy after you have moved in?

• How do you make a complaint?

• How can you make a compliment or a suggestion if you would like something to be changed?

Care Homes Directory December 2012 5th Edition

P20

Family carers Are you a Carer?

It is recognised that the support carers provide to the person they care for on a daily basis can help that person live independently in their own home for longer. However, caring can be physically and mentally exhausting and emotionally draining.

The needs of the person being cared for can change over time, or they can decline very quickly. Before you realise it you could find yourself in a position where the person you care for is no longer able to look after themselves and, for whatever reason, you are no longer able to provide the care they need to manage on a daily basis. More often than not it is only when a crisis situation arises that carers contact social care services. However, it’s better for all concerned to look at all the options available before a crisis arises, residential or nursing care being one option.

As a carer, considering residential or nursing care with and for the person you care for can be extremely difficult. You will experience many feelings during this period such as guilt because you can no longer cope, so you may feel you are letting the person you care for down. It is important to know that you can only do so much as a carer and that the emotions you are experiencing are normal. The important thing is to get support to help you and the person you care for make the right decision.

What options are available?

It is important that you and the person that you care for explore all the options available to you. Social care services can help you do this. There may be more help that can be made available in the home that will help you both, such as equipment and/or, perhaps, more regular short breaks in a residential care home for the person you care for to give you time for yourself.

It is important, where possible, to talk through the options with the person you care for. If residential care is an option, perhaps the only realistic one, there may be a residential home close by that you may wish to visit together and perhaps the person you care for would like to have a trial stay. There may be people in the home that you know. The care home staff will also be able to tell you how you can be involved and what you can expect from them. This may help you both feel better about the situation.

However, if the person you care for is reluctant to discuss the situation or you are finding it difficult to progress with the move into residential care, then you may consider talking it through with a social worker, if the person you care for has one, or your GP. There are also local organisations that can help such as the local carers centre or the branch of the Relatives and Residents Association.

P22

The Doncaster Relatives and Residents Association The DRRA is a voluntary support group for residents in nursing homes, residential homes and long stay hospitals, and the relatives of those residents.

The group holds monthly meetings at the Women’s Centre on Cleveland Street.

Meetings are held on the third Wednesday of each month, 7.00pm - 9.00pm.

Of the 500,000 elderly people in the UK who live in this type of care, 2,000 are in the Doncaster area. At some time, this, and the quality of life in the homes, could affect you.

The Relatives & Residents National Association was founded in 1992 by a group of people who were relatives or close friends of elderly people in care homes.

They had experienced and understood the practical and emotional difficulties relatives often encounter.

Many relatives have problems in coming to terms with the change in their own roles, especially if they have been caring themselves for a long time. Some want to talk about their feelings of guilt. Some are concerned when care is not what they had expected but do not want to complain when they can see the pressures on staff. Some are worried about money.

Doncaster relatives and friends of elderly in care, decided to form our group, which launched in May 1999.

We meet each month providing: • A listening ear • Practical advice about problems •T he ability to raise issues with homes, local and health authorities and Government departments •A n opportunity to work with homes and others in ensuring the highest possible standards of care • A chance to join a local group • A regular contact • Information about publications, conferences and presentations • The opportunity to take part in surveys, consultations and opinion gathering.

P23

Our meetings are also open to home managers, owners, local authorities and members of other local groups.

We actively network with Carers UK, the Alzheimer’s Society, Doncaster Partnership for Carers and Doncaster LINK. Our members include nursing professionals involved in various activities, members of the Carer’s Forum and former home lay assessors. We are, and have been consulted on many issues due to the many changes in Social Services and the Health Authority, e.g. PCT’s and their trust status, hospital mergers, Carer’s Charter, Carer’s Strategy, Doncaster Equity Plan and NHS Doncaster.

National Advice Line: 020 7359 8136 Mon - Fri: 9.30am - 4.30pm Doncaster Association: 01302 744459 or 01302 782697

Care Homes Directory December 2012 5th Edition

P24

Residential and nursing care homes in Doncaster Home name & address

Owner

Adeline House Queen Street Thorne Doncaster DN8 5AQ

County Healthcare Limited

Albany House 5 Woodlands Rd Woodlands Doncaster DN6 7JX

Albany Care Limited

Amethyst House Sheepbridge Lane Rossington Doncaster DN11 0EZ

Four Seasons (No11) Limited

Amphion Lodge 2/4 Auckland Road Doncaster DN2 4AG

Amphion Lodge Ltd

Amphion View 17/19 Avenue Road Doncaster DN2 4AQ

Amphion View Ltd

Anchor House 11 Avenue Road Doncaster DN2 4AH

Authentic Care Services

Telephone

01405 815512

(Four Seasons Healthcare)

Classification & number of permanent beds Residential with Nursing

Additional Dedicated Respite Room No

40 beds 01302 723203

Residential/ Residential EMI

No

40 beds 01302 866226

Residential/ Nursing

No

38 beds 01302 326050

Residential/ Residential EMI

Yes, 2

30 beds 01302 595959

Residential/ Residential EMI

Yes, 2

35 beds 01302 327004

Residential

No

23 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

P25 For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Details of those homes currently offering a dedicated room for this service can now be found on the list below. Please contact the homes directly to book respite. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.

Home name & address

Owner

Beeches, The Beech Road Armthorpe Doncaster DN3 2DZ

HC One Limited

Bennfield House 65 King Edward Road Thorne Doncaster DN8 4DE

Mr & Mrs D Bennett

Benton House Gattison Lane Rossington Doncaster DN11 0EZ

Union Healthcare (North) Limited

Brookwood 12/14 Greenfield Lane Balby Doncaster DN4 0PT

Atheray Organisation Limited

Cantley Grange St Wilfrid’s Road Cantley Doncaster DN4 6AH

Orchard Care Homes

Telephone

01302 300312

Classification & number of permanent beds

Additional Dedicated Respite Room

Residential/ No Residential EMI (as from June 2012) 32 beds

01405 812663

Residential EMI/ Nursing EMI

No

27 beds 01302 864979

Residential/ Residential EMI/ Nursing/ Nursing EMI

No

34 beds 01302 310295

Residential/ Residential EMI

No

27 beds 01302 534273

Residential

No

40 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

Care Homes Directory December 2012 5th Edition

P26

Residential and nursing care homes in Doncaster Home name & address

Owner

Telephone

Cedars, The Cedar Road Balby Doncaster DN4 9HU

Four Seasons Health Care (England) Limited

01302 310668

Chapel Garth Central Avenue Bentley Doncaster DN5 0AR

Bestcare UK Limited

01302 872147

China Cottage 154 Owston Road Carcroft Doncaster DN6 8EA

Doncaster Property Investment Fund Ltd

01302 724815

Church View Carrside Lane Hatfield Doncaster DN7 6BH

Four Seasons Health Care Limited

01302 841857

Clifton Court Clifton Drive Sprotbrough Doncaster DN5 7NL

Mirus Care Limited

Classification & number of permanent beds Residential/ Residential EMI/ Nursing

Additional Dedicated Respite Room Yes, 1

65 beds Residential/ Residential EMI

No

(subsidiary of Bondcare Group)

33 beds Residential/ Nursing

No

33 beds including 1 room for double occupancy Residential/ Residential EMI

No

14 beds 01302 781693

Residential/ Nursing

No

33 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

P27 For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Details of those homes currently offering a dedicated room for this service can now be found on the list below. Please contact the homes directly to book respite. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.

Home name & address

Owner

Telephone

Dale, The Dale Road Conisbrough Doncaster DN12 3BZ

Mr Valentine Kearns & Mrs Alice Kearns

01709 862176

Dawood House Victoria Road Bentley Doncaster DN5 0EZ

Dawood Care Ltd

01302 873455

Classification & number of permanent beds Residential

Additional Dedicated Respite Room No

14 beds including 1 room for double occupancy Residential/ Residential EMI

No

40 beds

Dr Anderson Lodge Platinum Care East Lane Homes Limited Stainforth Doncaster South Yorkshire DN7 5DY

Dunniwood Lodge 229-231 Bawtry Road Bessacarr Doncaster DN4 7AL

Mimosa Healthcare Holdings Limited

Eastfield Hall & Eastfield Lodge Moss Road Askern Doncaster DN6 0JZ

Orchard Care Homes

01302 350003

Residential/ Nursing/ Residential EMI/ Nursing EMI

No

61 beds 01302 370457

Residential

Yes, 1

44 beds 01302 700810

Residential/ Nursing/ Residential EMI/ Nursing EMI

No

59 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

Care Homes Directory December 2012 5th Edition

P28

Residential and nursing care homes in Doncaster Home name & address

Owner

Ernelesthorp Manor & Ernelesthorp Lodge Cow House Lane Armthorpe Doncaster DN3 3EE

Yorkshire Property Investment Fund Ltd

Flower Park Rossington Street Denaby Doncaster DN12 4BT

Four Seasons Health Care Limited

Hatfield House Crookes Broom Lane, Hatfield Doncaster DN7 6JH

Ideal Care Homes Limited

Headingley Court Headingley Way Edlington Doncaster DN12 1SB

Mimosa Healthcare Holdings Limited

Headingley Park Headingley Way Edlington Doncaster DN12 1SB

Mimosa Healthcare (No 4) Limited

Hickleton Hall Sue Ryder Care Hickleton Hall Hickleton Doncaster DN4 7BB

Sue Ryder Care

Telephone

01302 834643

Classification & number of permanent beds Residential/ Nursing

Additional Dedicated Respite Room No

63 beds 01709 863327

Residential/ Residential EMI/ Nursing/ Nursing EMI

No

40 beds 01302 847570

Residential/ Residential EMI

No

49 beds 01709 866610

Residential/ Nursing/ Young Physical Disability

Yes, 1

25 beds 01709 862542

Residential/ Residential EMI

No

40 beds 01709 892070

Young Physical Disability/ Nursing

Yes, 1

36 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

P29 For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Details of those homes currently offering a dedicated room for this service can now be found on the list below. Please contact the homes directly to book respite. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.

Home name & address

Owner

Telephone

Highgrove Manor Highgrove West Road Mexborough S64 9NL

Ladhar Healthcare (Yorkshire) LLP

Laurels, The High Street Norton Doncaster DN6 9EU

Mr Andre Swales

Lockermarsh 36 Ellison Street Thorne Doncaster DN8 5LH

Susan Leigh & Stephen Oldale

Manor View 19 Manor Road Hatfield Doncaster DN7 6BH

Four Seasons Health Care Limited

Oaklands Care Home 82 Bawtry Road Bessacarr Doncaster DN4 7BQ

Leeland Limited 01302 535386

01709 578889

Classification & number of permanent beds Residential/ Residential EMI/ Nursing/ Nursing EMI

Additional Dedicated Respite Room No

78 beds 01302 709691

Residential/ Nursing

No

50 beds 01405 740777

Residential

No

24 beds 01302 350877

Nursing EMI

No

35 beds (Four Seasons Healthcare)

Residential/ Nursing

No

28 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

Care Homes Directory December 2012 5th Edition

P30

Residential and nursing care homes in Doncaster Home name & address

Owner

Old Rectory, The Church Street Armthorpe Doncaster DN3 3AD

David Mitchell

Parklands - Thorne 26 Ellison Street Thorne Doncaster DN8 5LD

Four Seasons Health Care Limited

Richmond, The Allendale Road Sprotbrough Doncaster DN5 8BS

Ladhar Group Care Homes

Rock House Residential Home Bawtry Road Tickhill Doncaster DN11 9EZ

Rock House Residential Home Ltd

Roman Court Old Farm Court Highwoods Road Mexborough S64 9ES

Home & Care Ltd

Telephone

01302 832032

Classification & number of permanent beds

Additional Dedicated Respite Room

Residential/ No Nursing/ Physical disabilities 36 beds

01405 812233

Residential

Yes, 1

36 beds 01302 782735

Nursing/ Nursing EMI

No

50 beds 01302 750225

Residential/ Residential EMI

Yes, 1

56 beds 01709 584986

Residential/ Residential EMI/ Nursing/ Nursing EMI

No

35 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

P31 For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Details of those homes currently offering a dedicated room for this service can now be found on the list below. Please contact the homes directly to book respite. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.

Home name & address

Owner

Telephone

Royal Care Home, The Queen Mary’s Road New Rossington Doncaster DN11 0SN

Ladhar Group Care Homes

01302 863764

Sandrock House 53 Bawtry Road Bessacarr Doncaster DN4 7AA

Sherwood Care Homes Limited

01302 535634

Skellow Hall Cross Hill Old Skellow Doncaster DN6 8JW

Leyton Healthcare (No 9) Limited

01302 727248

St Anne’s Rest Home Grange Lane Burghwallis Doncaster DN6 9JL

Hallam Diocesan Caring Service

St Mary’s Nursing Home 99 Thorne Road Doncaster DN1 2JT

Leyton Healthcare (No 9) Limited

Classification & number of permanent beds Residential/ Residential EMI/ Nursing EMI

Additional Dedicated Respite Room No

57 beds including 1 room for double occupancy Residential

No

29 beds including 1 room for double occupancy Residential

No

28 beds 01302 700319

Residential

No

28 beds 01302 342639

Residential/ Nursing

No

31 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

Care Homes Directory December 2012 5th Edition

P32

Residential and nursing care homes in Doncaster Home name & address

Owner

Telephone

Stoneacre Lodge High Street Dunsville Doncaster DN7 4BS

Seth Homes Limited

01302 882148

Swallow Wood Wath Road Mexborough Doncaster S64 9RQ

Methodist Homes

Thornedene 107 Thorne Road Doncaster DN2 5BE

Mr Gerald Pickup Mrs Kathleen Pickup

01302 327307

Town Moor House 1/2 Town Moor Avenue Doncaster DN2 6BL

Trust Care Limited

01302 368573

Victoria Lodge 138 Thorne Road Edenthorpe Doncaster DN3 2LU

Mrs Saima Munir Raja

Walton Grange 12 Avenue Road Doncaster DN2 4AH

Mrs Sandra Walton

Classification & number of permanent beds Residential/ Residential EMI

Additional Dedicated Respite Room Yes, 1

31 beds 01709 571477

Residential/ Nursing

No

37 beds Residential

No

22 beds Residential

No

28 beds 01302 884806

Residential/ Residential EMI

No

24 beds 01302 328439

Residential EMI

Yes, 2

22 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

P33 For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Details of those homes currently offering a dedicated room for this service can now be found on the list below. Please contact the homes directly to book respite. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.

Home name & address

Owner

Warneford House Tenter Balk Lane Adwick Le Street Doncaster DN6 7EE

Countrywide Care Homes (2) Limited

Woodlea 61 Bawtry Road Bessacarr Doncaster DN4 7AD

Leeland Limited

Wyndthorpe Gardens High Street Dunsville Doncaster DN7 4BD

Four Seasons Homes (No 6) Limited

Wyndthorpe Hall & Wyndthorpe Court High Street Dunsville Doncaster DN7 4DB

Four Seasons Homes (No 6) Limited

Telephone

01302 337111

Classification & number of permanent beds Residential/ Residential EMI/ Nursing/ Nursing EMI

Additional Dedicated Respite Room No

40 beds including 2 rooms for double occupancy 01302 535441

Residential

No

(Four Seasons Healthcare)

30 beds 01302 888141

Residential/ Residential EMI/ Nursing/ Nursing EMI

No

35 beds 01302 884650

Residential/ Residential EMI

No

44 beds including 3 rooms for double occupancy

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

Care Homes Directory December 2012 5th Edition

P34

Residential and nursing care homes in Doncaster Home name & address Amersall Court Amersall Road Scawthorpe Doncaster DN5 9PQ

Owner

Doncaster Council

Telephone

01302 781857

Classification & number of permanent beds Learning disabilities/ Older people/ Physical disabilities/ Younger adults

Additional Dedicated Respite Room No

18 beds Don View 22 Thellusson Avenue, Scawsby Doncaster DN5 8QN

Doncaster Council

01302 785257

Learning disabilities/ Older people

No

Gattison House Gattison Lane Rossington Doncaster DN11 0EZ

Doncaster Council

01302 864993

Residential/ Residential EMI

Yes, 2

Home Covert The Avenue Bentley Doncaster DN5OPS

Doncaster Council

Oldfield House Oldfield Lane Stainforth Doncaster DN7 5ND

Doncaster Council

Owston View Lodge Road Carcroft Doncaster DN6 8QA

Doncaster Council

35 beds 01302 875325

Residential EMI/ Learning Disabilities

Yes, 2

35 beds 01302 351410

Residential/ Residential EMI

Yes, 2

33 beds 01302 723368

Residential/ Residential EMI

Yes, 3

36 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

P35 For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Details of those homes currently offering a dedicated room for this service can now be found on the list below. Please contact the homes directly to book respite. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.

Home name & address

Owner

Rose House Rose Grove Armthorpe DN3 3A

Doncaster Council

Rowena House Old Road Conisbrough Doncaster DN12 3LX

Doncaster Council

Stenson Court Greenfield Lane Balby Doncaster DN4 OPT

Doncaster Council

Plantation View Goodison Boulevard Cantley Doncaster DN4 6EJ

Doncaster Council

Telephone

01302 831450

Classification & number of permanent beds Residential/ Residential EMI

Additional Dedicated Respite Room Yes, 1

31 beds 01709 862331

Residential/ Residential EMI

Yes, 2

29 beds 01302 853122

Residential/ Residential EMI

Yes, 2

30 beds 01302 539678

Residential EMI

Yes, 1

27 beds

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

OCTAGON M A RK ET I NG COM PA NY LT D

Whilst we have taken every care in compiling this booklet, the publishers and promoters cannot accept any responsibility for any inaccuracies. The inclusion of any advertisement in no way endorses the service or products sold. This directory has been produced by Octagon Marketing Company Ltd in partnership with Doncaster Council at no cost to the council.

Whilst every care has been taken to make sure the information in this publication is up to date it is not intended to be a complete and authoritative statement of the Law on the issues covered. The publishers and the promoters cannot accept responsibility for any loss arising from the use of information contained in this publication.

Designed and published by: Octagon Marketing Company Ltd, Britannic Chambers, 8a Carlton Road, Worksop, Notts. S80 1PH Tel: 01909 478822 Š 2012

Care Homes Directory December 2012 5th Edition

P36

Residential and nursing care homes in each borough in Doncaster Area/ borough

Residential or nursing care home South

Auckley Austerfield Bawtry Bessecarr Blaxton Braithwell Branton Cantley Finningley Hayfield Green Loversall Micklebring New Rossington Old Rossington Old Cantley Stainton Tickhill Wadworth

Amethyst House P24 Benton House P25 Cantley Grange P25 Church View P26 Oaklands P29 Rock House P30 Royal Care Home P31 Sandrock House P31 Woodlea P33 Gattison House P34 Plantation View P35

Area/ borough

Residential or nursing care home West

Adwick-upon-Dearne Barnburgh Cadeby Clifton Conisbrough Denaby Edlington Harlington High Melton Mexborough Old Denaby Old Edlington Sprotbrough Warmsworth

Clifton Court P26 Richmond Care Home P30 The Dale P27 Headingley Parks P28 Headingley Court P28 Flower Park P28 Highgrove Manor P29 Roman Court P30 Swallow Wood P32 Rowena House P35

Urban Balby Belle Vue Bennetthorpe Clay Lane Hexthorpe Hyde Park Intake Lakeside Lower Wheatley Town Moor Wheatley Woodfield Plantation

Anchor House P24 Amphion Lodge P24 Amphion View P24 Brookwood P25 The Cedars P26 St Mary’s Nursing home P31 Thornedene P32 Town Moor House P32 Walton Grange P32 Stenson Court P35

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

P37 For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Details of those homes currently offering a dedicated room for this service can now be found on the list below. Please contact the homes directly to book respite. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.

Area/ borough

Residential or nursing care home

Area/ borough

North Adwick-le-Street Arksey Askern Bentley Brodsworth Burghwallis Campsall Carcroft Clayton Cusworth Fenwick Hampole & Skelbrooke Hickleton Highfield Hooton Pagnall Marr Moss Norton Owston Scawsby Scawthorpe Skellow Sutton Thorpe-in-Balne Toll Bar Woodlands York Road

Albany House P24 Chapel Garth P26 China Cottage P26 Dawood House P27 Warneford House P33 Eastfield Hall & Lodge P27 Hickleton Hall P28 The Laurels P29 Skellow Hall P31 St Anne’s Rest Home P31 Owston View P34 Home Covert P34

Residential or nursing care home East

Armthorpe Barnby Dunn Braithwaite Dunscroft Dunsville Edenthorpe Fishlake Hatfield Hatfield Woodhouse Kirk Bramwith Kirk Sandall Moorends Stainforth Sykehouse Thorne

Adeline House P24 The Beeches P25 Bennifield House P25 Dr Anderson Lodge P27 Ernelsthorp Manor & Lodge P28 Hatfield House P28 Lockermarsh P29 Manor View P29 The Old Rectory P30 Parklands P30 Stone Acre Lodge P32 Victoria Lodge P32 Wyndthorpe Gardens P33 Wyndthorpe Hall P33 Oldfield House P34 Rose House P35

Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.

Telephone: 03000 616161 Email: enquiries@cqc.org.uk

Care Homes Directory December 2012 5th Edition

P38

Safeguarding Adults All adults have the right to be safe from harm and should be able to live free from fear of abuse, neglect and exploitation.

Vulnerable adults are being physically, psychologically, financially or sexually abused, discriminated against or neglected by others - every day.

Every day there are people who witness this and say or do nothing.

What is Abuse?

Any action or omission that harms another person - it can be: • The result of single or repeated acts • Accidental or as the result of lack of knowledge or understanding • Done with intent to harm • Against the law The effects of abuse on the victim are the same, whatever the intention of the perpetrator.

Who is a Vulnerable Adult?

Someone: • 18 years or older • I n need of extra support because they are elderly, have a learning difficulty, physical disability, sensory impairment or mental health need and is or may be unable to take care of themselves or protect themselves from harm.

P39

What forms can abuse take?

•P hysical – hitting slapping, punching, burning, pushing, kicking, locking someone in a room, threatening to harm some one •P sychological –shouting, swearing, bullying, taunting, humiliating or ignoring someone, making them feel frightened or afraid •S exual – forcing someone to take part in a sexual act against their will, inappropriate touching •F inancial or material – misusing, withholding or taking someone’s money, property or other belongings, without their agreement or consent.

•N eglect or acts of Omission – leaving someone with no food, heating, or refusing to take care of personal needs, or give medication which means the person suffers •D iscriminatory – ill treatment or harassment based on the person’s age, gender, sexuality, disability, religious belief or race • I nstitutional – where care practices are based on the staff or organisations needs instead of the individuals concerned.

Where does abuse take place?

Abuse can happen anywhere: • In someone’s own home • At a carer’s home • A day centre • In nursing and care homes • In hospital or other health centres/surgeries • At work or in an educational setting • In a public place or in the community

Who abuses adults?

Anyone can be an abuser: • Partner, or family members • A friend or neighbour • A paid or volunteer carer • Paid staff, health or social care workers • Other service users, patients, residents etc.

• A stranger Care Homes Directory December 2012 5th Edition

P40

Safeguarding adults (continued) What should you do if you have concerns that you or someone you know may be at risk from abuse or is being abused?

• If anyone is injured get a doctor or ambulance • If you think a crime has been committed contact the police straight away •Y ou can share your concerns with your doctor, nurse, social or health worker, housing officer, advice centre (CAB) and ask them to refer your concerns to the appropriate people •A nyone can ring the council’s Adult Contact Team for confidential advice or information • If you want you can have an advocate or representative to speak on your behalf • I f you are worried about giving your name you can discuss this with the person you speak to.

What can be done about abuse?

Doncaster Safeguarding Adults Board has procedures in place to make sure that any concern or allegation of abuse is taken seriously and dealt with sensitively and professionally.

Contact Details: Police: 0114 220 2020 for reporting criminal acts.

Safeguarding Adults Unit: 01302 736296 for advice and information.

Adult Contact Team: 01302 737391 for information and Safeguarding Adults referrals.

Health Care Commission: 0845 601 3012 for concerns relating to hospital and clinic settings (including private services).

OCTAGON M A RK ET I NG COM PA NY LT D

Whilst we have taken every care in compiling this booklet, the publishers and promoters cannot accept any responsibility for any inaccuracies. The inclusion of any advertisement in no way endorses the service or products sold. This directory has been produced by Octagon Marketing Company Ltd in partnership with Doncaster Council at no cost to the council.

Whilst every care has been taken to make sure the information in this publication is up to date it is not intended to be a complete and authoritative statement of the Law on the issues covered. The publishers and the promoters cannot accept responsibility for any loss arising from the use of information contained in this publication.

Designed and published by: Octagon Marketing Company Ltd, Britannic Chambers, 8a Carlton Road, Worksop, Notts. S80 1PH Tel: 01909 478822 © 2012

P41

What should I do if I have a problem or complaint or I want to pay a compliment or make a suggestion?

If you have a problem or complaint about a care home you should try to resolve it by speaking to a member of staff at the care home first. You can also speak to the person in charge of running the home who will usually be called the manager.

The care home will have a complaints procedure which you can use to make a complaint if you need to. If you make a complaint about the care home this should not affect the attitude of staff at the care home towards you.

If you have a concern or complaint about a care home and prefer to tell someone confidentially you can tell the Care Quality Commission who will deal with your complaint: CQC National Correspondence Citygate, Gallowgate Newcastle upon Tyne NE1 4PA

Telephone: 03000 616161 Email: enquiries@cqc.org.uk Website: www.cqc.org.uk

The council is striving to provide you with quality services you deserve and to help us do this; we need you to tell us what you think about the care services you receive. You can make a complaint, compliment, comment or suggestion about the care home or the help which you have received from us.

You can do this by contacting the Complaints Team: Telephone: 01302 736000 Fax: 01302 737510 Email: comments&complaints@doncaster.gov.uk Website: www.doncaster.gov.uk Customer Services Performance Team PO Box 251, The Council House, College Road, Doncaster DN1 3DA You can also visit any of Doncaster Council’s Customer Service Centres, receptions and offices, or use Doncaster Link.

If you are not satisfied with the councils response you can contact: The Local Government Ombudsman, PO Box 4771, Coventry CV4 0EH Telephone: 0300 061 0614 Fax: 024 7682 0001 Text: “call back” To: 07624 804323 Email: advice@lgo.org.uk Care Homes Directory December 2012 5th Edition

Dr Anderson Lodge

East Lane, Stainforth, Doncaster, South Yorkshire DN7 5DY

Telephone: 01302 350003 ❚ Dr Anderson Lodge is:

A Care Home with Nursing ( Nursing Home ) with 61 registered places.

Older People ( Over 65 ) - 29 Residential & Nursing places Care for elderly frail people who need help with day to day living and also have medical problems which require the attention of trained nursing staff.

Dementia ( Over 65 ) - 11 Residential places - 21 Nursing places Care for older people with dementia, including Alzheimer’s disease, who need a secure environment and also have medical problems which require the attention of trained nursing staff. Care for the Elderly Mentally Ill (EMI).

Call now on 01302 360600



Services Available:

• personal care • medication prompts • daily checks • meal preparation • shopping package • wheelchair pushing • companionship • cleaning service • escorting to appointments • respite for families/carers • quality time for clients • night services • day trips

Orchids Care

A unique approach to personal care, tailored to each individual’s needs...

To use our services please call 01302 570729 or email sarah.orchids@btinternet.com We can answer queries over the phone or arrange a free visit to discuss options.

69 Tentar Lane, Warmsworth, Doncaster, South Yorkshire DN4 9PE A domiciliary registered company registered and governed by the Care Quality Commission.

St Anne’s

REST HOME

Burghwallis Hall A residential care home for older people

We are committed to the following philosophy of care: • residents come first • staff understand and respond to the many and varied needs of residents, including their spiritual needs • each resident’s individuality is respected • staff commit themselves to creating an atmosphere in which residents find the assistance they need in order to maximise their dependence • family and friends are welcome to visit the Home whenever they choose.

Conversely, residents are free to visit and/or stay with family and friends and every assistance is offered to enable this.

Part of the Diocese of Hallam (Registered Charity) Grange Lane, Burghwallis, Doncaster DN6 9JL Tel: 01302 700319 Fax: 01302 708752

www.stannesresthome.co.uk

Varied daily activities • Splendid home-cooking • Hairdressing • Regular outings

Chapel Garth care home A warm and friendly home which offers a high standard of accommodation.

We offer 24 hour quality care, 33 bed EMI and dementia.

Please call for further details.

Tel: 01302 872147 Central Avenue, Bentley, Doncaster DN5 0AR

STONEACRE LODGE RESIDENTIAL HOME Stoneacre Lodge provides homely dementia and residential long term and respite care. Run by an excellent manager with experienced staff who are able to ensure residents settle in and feel at ease. With 27 single bedrooms and local amenities, the residents also enjoy support from the in-house cooks and activities co-ordinator.

Telephone: 01302 882 148

Website: www.stoneacrelodge.com Email: enquiries@stoneacrelodge.com

Anchorhouse ■ Day care, short and long-term respite care ■ 24 hour care and support ■ call system in all rooms ■ home cooking - special diets catered for ■ television room ■ outings & entertainment

Nursing & Residential Homes 50 Beds - All single. 20 Ground floor nursing all with en-suite facilities 30 Residential inc 22 En-suite - Passenger lift Inspections welcomed - No appointment necessary 24 Hr qualified nursing care Family run in delightful rural setting Regular outings - L.A. funded welcome

For further help and brochure Tel. 01302 709691 High Street, Norton, Doncaster

Tel: 01302 327 004 11 Avenue Road, Doncaster DN2 4AH

Whilst we have taken every care in compiling this booklet, the publishers and promoters cannot accept any responsibility for any inaccuracies. The inclusion of any advertisement in no way endorses the service or products sold. This directory has been produced by Octagon Marketing Company Ltd in partnership with Doncaster Council at no cost to the council.

Who are TLC Homecare Ltd?

TLC Homecare Ltd, a CQC 3 Star “excellent” rated service are proud to be accredited preferred providers to Doncaster Metropolitan Borough Council and deliver care services in the community across the Doncaster District.

Our aim is to provide, safe, well planned care, flexibly and discreetly.

With a skilled and dedicated care team, over 16 years of care experience and a commitment to offer the best care service we can, talk to us about how we can meet your care requirements.

What do we offer?

• Tailored care plans, specific to your needs • Flexibility, as care requirements change, so will our support • On call support 7 days a week • Support with all aspects of personal care, medication reminders • We can provide nutritious home cooking • All aspects of daily living, housework, laundry, shopping etc • Home respite services, to assist those with long term care conditions • Escorting out and support to live your life the way you want to live it!

• See our website for current offers

Unit 3, Freshfield House, Taylors Court, Parkgate, Rotherham, South Yorkshire S62 6NU t: 01709 524364 www.tlc-homecare.co.uk

To advertise here please call the sales team on 01909 478822

Dawood House

Care Home and Dementia Care

Dawood house Residential Care Home

Caring for those you care about Kind & caring staff • Home cooked nutritious meals • Safe & Secure • • We are a 40 bed (14 of which are ensuite) dual registered residential home with dementia care.

• We have facilities for family & friends to stay over.

• Residents may bring their own furniture.

• Please view without obligation.

• Please contact manager.

Clifton Court

CA RE HOM E, W I TH D E M E NT IA

Respite available for carers needing a holiday • Many social activities •

01302 873455 Victoria Road, Bentley DN5 0EZ.

At Clifton Court Care Home, with dementia we offer a high standard of care for elderly residents on a permanent and short stay basis which includes respite and daycare.

Facilities include: • Friendly, homely environment • Close proximity to local amenities • Accommodation for 32 residents, all in single rooms, majority with ensuite • Constant 24 hour, qualified and caring staff • Home cooked meals - all diets catered for • Nurse call system in all rooms • Free laundry • Two lounges, each with their own character • Hairdressing/chiropodist service available • Regular entertainment and activities throughout the week • Visitors welcome at all times Clifton Drive, Sprotbrough, Doncaster DN5 7NL Tel: 01302 781693 • www.cliftoncourtresidentialhome.co.uk

Cantley Grange Purpose built residential care home In every bedroom ❚ Flat screen TV ❚ DVD player ❚ Mini fridge ❚ En-suite shower wet room Within the home ❚ Hairdressing and beauty salon ❚ Regular activities ❚ Fresh home cooked food ❚ Enclosed sensory gardens with walkways and furniture for sunny days

Enquiries welcome for permanent or short-stay care.

St Wilfreds Road, Cantley, Doncaster DN4 6AH For more information tel: 01302 534 273 or call in www.orchardcarehomes.com

Our aim is to offer a warm and homely environment for our residents and the highest standards of care possible.

“We promise quality care for the elderly, catering for individuality, dignity and self respect”

Services

• 24 hour care by qualified staff • En suite rooms • Separate, specialised unit for dementia care • Organised activities and outings • Garden and recreational areas • Home cooked food with choice of menu • No top up fees • Visiting optician, chiropodist, dentist and hairdresser • Dignity champion in place • Passenger lift • Long stay, short stay, respite and trial visits

Avondale Care Home, Whitehouse Road Bircotes Nr. Doncaster DN11 8EQ

Tel: 01302 743673

Can you help vulnerable people stay active?

Doncaster’s Volunteer Befriending Service Sue Ryder is working in partnership with Doncaster Council to offer befriending services in the local community. We are looking for compassionate people to join our team of voluntary befrienders.

As a volunteer befriender you’ll be specially trained to: • provide companionship and conversation • support individuals to maintain hobbies and interests • assist people to access the local area • sign-post to other services where appropriate Being a befriender is a rewarding role: You’ll be supporting vulnerable people while you develop valuable skills to improve job prospects, and you could widen your own social circle.

We’ll need you to: • be friendly with an interest in others and a good listener • be reliable • work in a sensitive and caring manner, with people from a variety of backgrounds • be able to use your own initiative and work unsupervised • comply with Sue Ryder’s policies and procedures Previous experience of contact with vulnerable adults would be beneficial but is not essential.

Sue Ryder, 2 Carr Square, Sidings Court, Doncaster DN4 5NU

Tel: 01302 380077

email: befriending@suerydercare.org

Want to socialise more?

Join a group?

Take up an activity?

Make new friends?

If your aged 65 or over and living alone, and one of the above applies – please contact us.

Doncaster Volunteer Befriending service can help by providing company, conversation and support to maintain hobbies, interests and activities.

If the above is not you but you like the sound of what we are trying to achieve, please contact us and ask about our volunteer opportunities.

All our volunteers are specially trained and no commitment is too little.

For more information call: 01302 380077 email: befriending@sueryder.org visit: www.sueryder.org

Albany House

Long-term and Respite Home

Residential Home for the Elderly including Specialist Dementia Unit Albany House is situated in the centre of Woodlands village, north of Doncaster, within a short walking distance of all amenities and bus route to Doncaster Town Centre.

Albany House provides a comfortable environment with 24 hour care from highly skilled and motivated staff.

The majority of accommodation is on the ground floor with easy access to secure well tended gardens at the rear.

Within Albany House we have a specialist facility: Albany Court, offering quality dementia care.

Albany House has achieved Quality Assurance to ISO 9002.

5 Woodlands Road, Woodlands, Doncaster DN6 7JX Tel: 01302 723203 www.albanycare.co.uk

ROSE FARM CARE HOME

Styrrup A Quality Care Home for the Elderly

24 Hour care by our trained staff in a friendly, homely atmosphere in which the resident truly feels “at home” At Rose Farm we offer Residential care in a truly outstanding location. In addition within our ‘Garden Wing’ we cater specifically for Dementia related illnesses, all within a purpose built unit.

15 minutes from Worksop, Retford or Doncaster

Tel: (01302) 744664 www.rosefarmhome.co.uk

Care provided for learning disability and dementia for older people and young adults.

Do you know you might be entitled to 100% social services funding?

• Home from home friendly caring environment • Full support given prior to stay • Trial stays available

• Respite care & emergency admissions • Private or DSS funded (no top up fees)

12-14 Greenfield Lane, Balby, Doncaster DN4 0PT home.brookwood@gmail.com Telephone: 01302 310295

Benton House Nursing Home Benton House is situated in Rossington and provides permanent EMI nursing care for up to 34 residents.

Upon admission each resident is thoroughly assessed by qualified nurses and provided with individualised care planning. Family members are always welcomed to the home and encouraged to fully participate in the care and well-being of their loved ones.

• Large communal lounge and smaller sitting areas • Large dining area • Nurse call system in every room • Internal lift to provide easy access to all floors • Easily accessible and secure garden

Please call: 01302 864979 Secret court seizes £3.2bn from elderly... and even forces furious families to pay to access own bank account A secret court is seizing the assets of thousands of elderly and mentally impaired people and turning control of their lives over to the State - against the wishes of their relatives.

The draconian measures are being imposed by the little-known Court of Protection, set up four years ago to act in the interests of people suffering from Alzheimer’s or other mental incapacity.

The court hears about 23,000 cases a year - always in private - involving people deemed unable to take their own decisions.

Using far-reaching powers, the court has so far taken control of more than £3.2billion of assets.

The cases involve civil servants from the Office of the Public Guardian (OPG), which last year took £23million in fees directly Simon Herbert from the bank accounts of those struck down by mental illness, MD Future Group involved in accidents or suffering from dementia.

UK Ltd. The officials are legally required to act in cases where people do not have a ‘living will’, or lasting power of attorney, which hands control of their assets over to family or friends.The officials failed to consult relatives, imposed huge fees and even ‘raided’ elderly people’s homes searching for documents.

Carers trying to cope with a mentally impaired loved one, forced to apply for a court order to access money, said they felt the system put them under suspicion as it assumed at the outset that they were out to defraud their relatives.

The Government now says everyone should establish a lasting power of attorney to state who should look after their affairs should they become incapacitated - although most people will be utterly unaware of this advice. (LPA) is a legal document that lets you appoint someone to make decisions on your behalf. It can be used at time in the future if you are not able to make your own decisions.These decisions can be about your property and finance or your health and welfare.

Only 60,000 people in Britain have registered these ‘living wills’ with the authorities, and the problems begin when someone is suddenly, unexpectedly mentally impaired.

Without this document, relatives must apply to the courts and the anonymous OPG, is required to look into the background of carers to decide if they are fit to run the ill or elderly person’s affairs.

For more information on how to prevent this happening to you or your loved ones, call us free now for a free guide to Lasting Power of Attorneys, on 0800 6250512

Future Estate Planning Services Ltd Plain speaking advice you can trust

Designed and published by: Octagon Marketing Company Ltd, Britannic Chambers, 8a Carlton Road, Worksop, Notts S80 1PH. Tel: 01909 478822.