• Doncaster’s only care home to achieve the prestigious National Gold Standards Framework accreditation for End of Life care
• New purpose built ground floor bedrooms with shower ensuites
• All bedrooms with patio doors leading onto beautiful gardens
• Bedrooms with luxury Hammonds furniture with large smart TVs
• Complimentary ultrafast broadband
• Four individually landscaped gardens with fountains and tranquil patio areas
• Finalist in Pinder’s Care Home Design & Build Award!
• The finest care in one of the most luxury care homes in the country!
Is this booklet for me?
This booklet will help you if you, or a friend or relative:
• Are thinking of moving into care home? Or
• Need a short break in a care home
What will this booklet tell me?
The information in this booklet will tell you:
• Who you can contact if you need help and advice about residential and nursing care
• What a care home is
• What the difference is between a care home and a care home with nursing
• Things that you may like to consider if you are choosing or moving to a care home
• About paying care home fees
Exploring my options
Most people only consider residential care only after something alarming happens – perhaps a fall or leaving on the gas at the home.
Care homes are not always suitable or required and other options should be considered first.
Speak to our Adult Contact Team on 01302 737391 or by email
adultcontactteam@doncaster.gov.uk about a range of alternatives such as;
• Reablement or rehabilitation - after a stay in hospital
• Telecare – simple gadgets to help you live independently
• Home Adaptations – Making your home more suitable for your needs
How can I get help?
If you are considering moving to a care home, we can offer you a care assessment. Someone from the Adult contact team can talk with you about the kind of help that you may need and how we may be able to support you. You can still contact Doncaster Council’s Adult Contact Team and ask for a care assessment, if you prefer to arrange and pay for your own residential or nursing care.
If you think that you need our help
please ask for advice and a care assessment by contacting;-
You can also contact the Care Quality Commission if you would like more help or advice regarding specific care homes:
Telephone: 03000 616161
Email: enquiries@cqc.org.uk
What is a care home?
We believe that most older people want to be able to stay in their own homes as long as possible. With this in mind we offer a full range of community support to help people enjoy a happy and secure life in their homes and communities.
Sometimes people are not able to remain in their own homes even with the community support available. They may therefore consider moving into residential care as their next home.
Care homes can offer different types of care, such as residential care or nursing care. Some care homes provide specialist care for people who require extra support,
- for example dementia or other mental health illnesses.
Residential care is available all around Doncaster, allowing people to choose a home which is close to family and friends, or in an area of Doncaster that is familiar to them. Homes are operated by local authorities, private companies and charities.
Some care homes provide care only for Adults aged 18 to 65, whilst others provide care for older adults. When we talk about care homes in this booklet, we are talking about care homes which have been inspected and registered with the Care Quality Commission. (For further details please see page 10).
Nursing and residential care homes
– what is the difference?
A residential care home offers accommodation, meals and personal caresuch as help with washing, dressing, meal times and going to the toilet. Residential homes offer care and support throughout the day and night. A nursing care home also offers accommodation, meals and personal
care, but the nursing care home also offers 24-hour presence of qualified nurses. Some care homes can offer both residential care and nursing care; these homes are
called “dual registration homes”.
Some homes offer specialist care- for example caring for people who have particular illnesses, such as Alzheimers or Parkinsons.
If you have had an assessment, you will have been told if you or your relative needs residential care, specialist care, or nursing care.
If you have any further questions please contact Doncaster Council’s Adult Contact Team:
Telephone: 01302 737391
Email: adultcontactteam@doncaster.gov.uk
Which type of home is best for me?
It is important to choose the right type of care home, so that the care home can offer you the level of support that you need. Please ask us for advice or an assessment and we will talk to you, your carers and your family and friends, about the type of care home we think would best meet your needs. We may also involve Doncaster Clinical Commissioning Group if we think that you may need support with your healthcare needs.
Please contact us for our advice and a care assessment by telephoning or emailing Doncaster Council’s Adult Contact Team:
Telephone: 01302 737391
Email: adultcontactteam@doncaster.gov.uk
You can also contact the Care Quality Commission if you would like more help or advice regarding specific care homes: Telephone: 03000 616161
Email: enquiries@cqc.org.uk
How much will I have to pay?
In Doncaster, each year the council sets rates for residential and nursing care home fees. There are different prices for residential care, nursing care and specialist care, and Doncaster also pay a premium to any homes. For fee information please contact our Adult Contact Team on 01302 737391 or by email adultcontactteam@doncaster.gov.uk as fees will
depend on your circumstances and whether you’ve been assessed as needing support and have been allocated resources to meet that need. Some care homes offer certain improved rooms in addition to their standard rooms. This may be due to the room’s larger size or having access to a private conservatory or bathroom, for example, and the care
home may charge a higher price than the council has agreed it will pay. If such a room is available and you choose to move into it, then a friend, relative or other person will
have to pay the extra amount to meet the price which the care home charges. This is called a Third Party Top Up. You cannot pay a Top up from your own income/assets.
Can I get help with the cost of my care home fees?
If you want us to help fund your care home fees you will need to have a care assessment. We will only fund your care if, following your care assessment, we agree that you need residential or nursing care. The council will carry out a financial assessment to work out the contribution you can make towards the cost of your care. This is done by looking at the benefits you receive and the value of your capital / assets.
In order to do this it is necessary for you to provide full, accurate and up to date information about your financial circumstances. If you don’t provide this information then the council may not be able to work out the level
of financial assistance to be given, therefore a standard or full cost charge would be applied. If you have total assets which are valued at more than £23,250 you will not be entitled to financial support from the council. Total assets valued at less than £14,250 will be ignored and you may be entitled to some financial support from the council.
If you have total assets valued between £14,250 and £23,250 then you may still be entitled to some financial support from the council but the value of your assets will affect the amount of support provided. These figures are reviewed in April of each year.
For free, confidential and independent fees advice contact First Stop on 0800 377 7070.
Funded Nursing Care and Continuing Healthcare
Funded Nursing Care
If you need a care home with nursing, the NHS will pay a contribution to your care; this is called Funded Nursing Care. The NHS pays this money directly to the care home to cover the costs of a nurse to be available at all times.
(High Band only applies for people who lived in a care home with nursing before 1 October 2007 and whose needs were assessed as High Band.)
NHS Continuing Healthcare
If you have some health needs you may also be eligible for funding from the NHS to pay
for some or all of your residential fees. Your care team, including an NHS nurse and a council care worker, will jointly assess your health and social care needs to determine if you may be eligible.
For more information about NHS Continuing Healthcare and Funded Nursing Care: Telephone: 01302 566356
The essential standards of quality and safety you can expect
From 1 October 2010, health and social care providers have been responsible for ensuring their services meet the Care Quality Commissions Essential Standards of Quality and Safety. The Care Quality Commission (CQC) will register, and therefore license, care services if they meet essential standards and monitor them to make sure they continue to do so. CQC have a wide range of actions they can take if they find care services are not meeting essential standards.
The essential standards
1. You can expect to be involved and told what’s happening at every stage of your care
• You will always be involved in discussions about your care and treatment, and your privacy and dignity will be respected by all staff.
• You will be given opportunities, encouragement and support to promote your independence.
• You will be able to agree or reject any type of examination, care, treatment or support before you receive it.
2. You can expect care, treatment and support that meets your needs
• Your personal needs will be assessed to make sure you get care that is safe and supports your rights.
• You will get the food and drink you need to meet your dietary needs.
• You will get safe and co-ordinated care where more than one care provider is involved or if you are moved between services.
3. You can expect to be safe
• You will be protected from abuse or the risk of abuse, and staff will respect your human rights.
• You will be cared for in a clean environment where you are protected from infection.
• You will get the medicines you need, when you need them, and in a safe way.
• You will be cared for in a safe and accessible place that will help you as you recover.
• You will not be harmed by unsafe or unsuitable equipment.
4. You can expect to be cared for by qualified staff
• Your health and welfare needs are met by staff who are properly qualified.
• There will always be enough members of staff available to keep you safe and meet your health and welfare needs.
• You will be looked after by staff who are well managed and have the chance to develop and improve their skills.
5. You can expect your care provider to constantly check the quality of its services
• Your care provider will continuously monitor the quality of its services to make sure you are safe.
• If you, or someone acting on your behalf makes a complaint, you will be listened to and it will be acted upon properly.
• Your personal records, including medical records, will be accurate and kept safe and confidential.
Wyndthorpe Hall and Gardens Care Home
Situated in the quaint and historic town of Dunsville, in generous private grounds sits Wyndthorpe Hall and Gardens Care Home. Comprising of two buildings, one being a grade two listed 18th century mansion which houses a dome ceiling and has been converted sympathetically. The second being a beautiful red brick purpose-built building with an idyllic walled garden. Both providing a high standard of person centred care in a home from home setting for our clients.
✔ We offer long term residential, dementia and nursing care.
✔ We also provide day care and short term/respite stays to give home carers a well-earned break.
✔ All meals are home cooked and freshly prepared by our cooks. Daily menu choices are available, and all special diets are catered for.
✔ There is a hair salon on site which is visited regularly by a professional hairdresser.
✔ Chiropody, eye testing service and other complementary therapies are also available by arrangement.
✔ We have a full time personal activities leader who provides a varied programme of activities for our clients varying from one to one, group activities, regular outings and frequent fundraising events throughout the year.
How does this system work?
• CQC look at the care you get rather than at systems and processes.
• CQC listen to what you’ve got to say about your treatment, care and support. CQC want you to have a bigger say in how they decide whether care services are meeting essential standards.
• CQC check how care services are meeting essential standards now, rather than in the past.
• CQC have a wide range of powers that allow them to act if they find that a care service is not meeting essential standards.
• CQC update their website when there are changes to report about checks, improvements or concerns.
All adult care homes are going through
a transitional registration process at the moment to determine if they are compliant with the new standards. From this CQC will have a new system for undertaking Compliance Reviews.
For more information about how any care home within this guide is doing based on these new standards or on the previous star rating system please go to http://www.cqc.org.uk/findcareservices.cfm or contact them using the following:
Care Quality Commission
National Correspondence Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA
Telephone: 03000 616161
Fax: 03000 616171
Email: enquiries@cqc.org.uk
Doncaster Council’s Monitoring Standards
Doncaster Council contracts with a number of private residential and nursing homes within the borough.
There is a dedicated contracts team. Within this team there are specific contract monitoring officers whose role is to ensure the principles of residential care, which are choice, dignity, fulfilment, independence, privacy and rights associated with citizenship are upheld.
The contract monitoring officers:
• Carry out care home visits to ensure effective performance and quality monitoring of contracted service providers to ensure that organisations meet contractual and legal requirements
• Monitor, evaluate and carry out quality audits on all private sector homes on a regular basis.
• Listen to the views of residents, families and or representatives.
• Actively link with other professionals e.g. District Nurses, Environmental Health and Infection Control Nurses.
The local authority takes positive steps to ensure the delivery of services are to the standards set out in the contractual agreement, alongside the Essential Standards of Quality and Safety.
Can’t go to Specsavers? They’ll come to you
We caught up with Kejal Shah who has been an Optometrist with Specsavers Home Visits for 8 years. She explains to us how this much-needed service works.
So, tell me more about the Home Visits service…
Our at-home eye test is very similar to what you would have experienced in-store, just with a few adjustments and specialist equipment to make it home-friendly.
Optometrists, like myself, carry out the eye test, adjusting it to your individual needs. If glasses are needed, experienced colleagues will help with frame selection and then return to fit them. And, it goes without saying, all customers are supported with ongoing aftercare.
In response to demand, we’ve also now launched a new audiology home visits service. So far, we have home hearing services in 14 locations in the UK, with plans to expand this over the coming months. Who is able to benefit from a home eye test?
Put simply, it’s about bringing the service to your door, if you can’t get to one of our stores. So if you, a friend, or loved one, are unable to leave your home or care home unaccompanied, due to a physical or mental illness or disability, we can come to you.
There are a wide range of conditions and reasons why someone might not be able to leave their home. You can speak to us about your situation and we can help you understand if you or your loved one qualifies. What if someone is bedbound, or struggling with communication? Can you still help them?
The Home Visits service is designed to provide eyecare which is as individual as our customers are.
Some customers might be clinically vulnerable or they might be non-verbal or living with dementia. Depending on the situation, we might use pictures instead of letters for example. Even with a customer who is bedbound, we can change the position of the chart so we’re still getting completely accurate results. All the tests are adapted to fit the customer’s environment and comfort level. We can also speak to the customer or their loved one ahead of the visit, to address any questions or talk through the process.
Given that you provide such a personal and tailored service, does your care go beyond just an eye test?
Every colleague I know sees our services as something beyond just a job. Whether it’s sharing stories over a cuppa, popping something in the post for them, or passing them something out of reach, going that extra mile is such a rewarding part of our role. I only need to see a customer’s smile to know I’ve made a difference.
That’s a big part of what we do. Provide a personal service, tailored care and expertise, right to people’s homes, no matter what their situation – in homes, care homes or sheltered housing.
How do I find out whether someone is eligible?
You can head to our website at www.specsavers.co.uk/home-eye-tests which features a simple step-by-step guide to eligibility and a wealth of information. Alternatively, you can call 0800 0890144
What should
I ask and look for
when visiting a care home?
This checklist gives suggested questions to ask and things to look for when visiting potential homes.
It’s a good idea to photocopy this checklist so you can use it for each home or scheme you visit. This list is not exhaustive and there may be additional questions you would like to ask. It may be helpful to visit the home or scheme more than once, perhaps at different times of the day.
You should ask Care Quality Commission
Name of care home
First Impressions
Does it have a friendly and welcoming atmosphere?
Do the staff ask about you and your interests?
Is it well decorated and well kept?
Does it look and smell ok?
Does it seem a comfortable temperature for you and other residents?
Do staff treat the residents in a friendly manner and respect their wishes on how they would like to be addressed (eg, as Mr or Mrs or by first name)?
Are staff caring and attentive towards residents?
Are there adequate members of staff on duty to give enough individual attention?
Are staff trained, experienced and qualified?
Are there people of a similar age to you, with similar interests, who you will be able to get to know further?
Are the other residents active and content?
or the individual care home that you are interested in for a copy of their latest inspection report. You can also speak to the inspector prior to visiting a home.
The following are just suggestions of what to look for when you are choosing a home, but there will be other things that are important to you. Do ask about them because this will help you make the right choice. It is important to ask the residents, as well as the staff, about life in the home. Use this handy comparison table to asses which care home might be more suitable.
Are there local facilities near the home, such as shops, places of religious worship or pubs that you will be able to access?
Does it have its own transport to enable you to get around, or is public transport easily accessible?
Will it be easy for you to keep in touch with your friends and family?
Is there parking for your friends and family when they visit?
The Building
Is there a garden that the residents can access safely?
Are there smoke detectors or fire extinguishers visible throughout the building?
Are fire exits and escape routes clearly marked?
Can wheelchair users move around it easily? If there is more than one floor, are there lifts?
Is there adequate wheelchair storage?
Are there call bells in the bedrooms and communal areas?
Are corridors and stairs suitable for people with sight impairment to get around easily (for example handrails painted a different colour)?
Bathrooms
Is there an en suite?
Are there toilets within easy reach of all communal facilities?
Are the toilets, baths and showers adapted to make them easy and private for residents to use?
Is there a choice of lounges?
Is there more than one TV room?
Is there a quiet room with no TV?
Is there a loop facility so that people who are hard of hearing can hear the television?
Is the furniture in the communal areas arranged in a comfortable way?
What are the homes policies on things such as alcohol, smoking and pets?
Is there a residents’ committee or group that you can be part of if you wish?
Name of care home
Care home A: ............................................................................................................................
Care home B: ............................................................................................................................
Care home C:
Care home D:
Care home E:
Bedrooms
Can you have a single room if you want one?
Do the rooms have their own bathroom and toilet en suite?
If you have to share a room, are there screens for privacy, and can you meet the other person beforehand to see if you get on?
What would happen if you did not get along with the person you were sharing with? Would there be an alternative room available?
Are rooms available for married couples?
Are you able to bring some of your own furniture and personal belongings to personalise your room?
Are you able to lock the door to your room?
Are you able to have a telephone in your room?
Are there adequate power points to be able to plug in all your electrical items, such as lamps, radio?
Are you able to influence what happens there?
Is there an additional member of staff whose job is to take special interest in your welfare?
Can you go to bed when you want to?
How often will your room be cleaned?
Can you help around the building if you want to?
Is it possible to buy items such as stamps, sweets and newspapers?
Is there a telephone that you can use in private and that meets any special requirements you may have (such as amplification)?
Personal possessions
Is there a secure place where valuables can be kept?
Does the home take responsibility for insuring residents’ possessions?
Are you allowed to bring pets with you?
Meals
Can you have your meals in your own room if you desire?
Is it possible to have meals other than at set times?
Are you able to have or make a snack whenever you want?
What time is the last meal of the day served?
Do today’s menus give a choice of dishes?
Do the menus seem to you to be well balanced and nutritious?
Can special diets be catered for?
Can menus include food that you particularly like?
Are the timing of meals flexible?
Personal care
Can you have a say in the way you are looked after/helped?
Can your friends and family have a say in your care plan if you would like them to?
Is there help with personal care if you require it (eg washing, bathing, going to the toilet)?
Can relatives or friends help you with personal care if you wish?
Do any of the following visit the home regularly?
• Dentist
• Chiropodist
• Opticians
• Hairdresser/barber
If your health gets worse can you continue to live there, with increased support from staff?
What aids does the home provide?
Would your family/friends be invited to a review of your care needs?
Leisure activities
Is there an activities co-ordinator?
Would you be able to carry on your existing hobbies or activities?
Are there new activities that you could get involved in, are regular classes held?
Are there regular social events and activities?
Name of care home
Care home A: ............................................................................................................................
Care home B:
Care home C:
Care home D:
Care home E: ............................................................................................................................
Running of the home
Is there a regular (eg monthly) Residents and/or Relatives meeting?
Who runs the home?
Are they the owner or manager?
How long have they been running it?
When can they be contacted? What happens if you need to contact them outside of their normal working hours?
How many residents are there?
What arrangements are there in place for making sure that people are safe in the event of a fire?
How many staff are there on duty?
• In the morning?
• In the afternoon?
• In the evening?
• At night?
How many staff have left and how many new staff have they had in the last year?
Are staff suitably qualified and experienced?
Are night staff awake or on call?
What qualifications do staff have?
What training do staff receive?
Religion
Does the home have facilities or services to enable your spiritual and cultural needs to be met?
Are there specific visiting times or can family and friends visit without restriction?
Will you be able to spend time with your friends and family in private?
Can you make and/or offer your visitors a drink or snack?
Can visitors stay for a meal?
Terms and conditions
Is there a written contract?
Are you able to see a copy before moving in?
Can you have a trial period, and how long will this last?
If you decide that you no longer want to stay there how much notice would you need to give?
What is the weekly charge for the care you need?
What does this charge cover?
Are there any additional charges payable, and, if so, what do these cover?
Are fees payable in advance or arrears, and are they payable weekly or monthly?
How often do the fees increase, and how is this increase decided?
What happens to your room if you have to go into hospital?
In what circumstances might you be asked to leave the home?
Does the home accept the fee rates paid by Doncaster Council? If not will a top-up be payable?
What happens if you run out of funds?
Problems
What happens if you are unhappy after you have moved in?
How do you make a complaint?
How can you make a compliment or a suggestion if you would like something to be changed?
The Doncaster Relatives and Residents Association
The DRRA is a voluntary support group for residents in nursing homes, residential homes and long stay hospitals, and the relatives of those residents. The group holds monthly meetings at Changing Lives, The Women’s Centre on Prince’s Street.
Meetings are held on the third Wednesday of each month, 7.00pm - 9.00pm, please call to confirm the meeting times. Of the 500,000 elderly people in the UK who live in this type of care, 2,000 are in the Doncaster area. At some time, this, and the quality of life in the homes, could affect you.
The Relatives & Residents National Association was founded in 1992 by a group of people who were relatives or close friends of elderly people in care homes. They had experienced and understood the practical and emotional difficulties relatives often encounter.
Many relatives have problems in coming to terms with the change in their own roles, for especially if they have been caring themselves for a long time. Some want to talk about their feelings of guilt. Some are concerned when care is not what they had expected but do not want to complain when they can see the pressures on staff. Some are worried about money.
Doncaster relatives and friends of elderly in care, decided to form our group, which launched in May 1999.
We meet each month providing:
• A listening ear
• Practical advice about problems
• The ability to raise issues with homes, local and health authorities and Government departments
• An opportunity to work with homes and others in ensuring the highest possible standards of care
• A chance to join a local group
• A regular contact
• Information about publications, conferences and presentations
• The opportunity to take part in surveys, consultations and opinion gathering. Our meetings are also open to home managers, owners, local authorities and members of other local groups.
We actively network with Carers UK, the Alzheimer’s Society, Doncaster Partnership for Carers and Healthwatch Doncaster. Our members include nursing professionals involved in various activities, members of the Carer’s Forum and former home lay assessors. We are, and have been, consulted on many issues due to the many changes in Social Care and the Health Authority, e.g. CCG’s and their trust status, hospital mergers, Carer’s Charter, Carer’s Strategy, Doncaster Equity Plan and NHS Doncaster. National Advice Line: 020 7359 8136 Mon - Fri: 9.30am - 4.30pm Doncaster Association: 01302 744459 or 01302 782697
Family carers
Are you a Carer?
It is recognised that the support carers provide to the person they care for on a daily basis can help that person live independently in their own home for longer. However, caring can be physically and mentally exhausting and emotionally draining.
The needs of the person being cared for can change over time, or they can decline very quickly. Before you realise it you could find yourself in a position where the person you care for is no longer able to look after themselves and, for whatever reason, you are no longer able to provide the care they need to manage on a daily basis. More often than not it is only when a crisis situation arises that carers contact social care services. However, it’s better for all concerned to look at all the options available before a crisis arises, residential or nursing care being one option.
As a carer, considering residential or nursing care with and for the person you care for can be extremely difficult. You will experience many feelings during this period such as guilt because you can no longer cope, so you may feel you are letting the person you care for down. It is important to know that you can only do so much as a carer and that the emotions you are experiencing are normal. The important thing is to get support to help you and the person you care for make the right decision.
What options are available?
It is important that you and the person that you care for explore all the options available to you. Social care services can help you do this. There may be more help that can be made available in your home that will help you both, such as equipment and/or, perhaps, more regular short breaks in a residential care home for the person you care for to give you time for yourself.
It is important, where possible, to talk through the options with the person you care for. If residential care is an option, perhaps the only realistic one, there may be a residential home close by that you may wish to visit together and perhaps the person you care for would like to have a trial stay. There may be people in the home that you know. The care home staff will also be able to tell you how you can be involved and what you can expect from them. This may help you both feel better about the situation.
However, if the person you care for is reluctant to discuss the situation or you are finding it difficult to progress with the move into residential care, then you may consider talking it through with a social worker, if the person you care for has one, or your GP. There are also local organisations that can help such as the local carers centre or the branch of the Relatives and Residents Association 01302 744459 or 01302 782697.
Residential and nursing care homes in Doncaster
Home name and address
Adeline House Care Home Queen Street, Thorne, Doncaster, DN8 5AQ
Albany House 5 Woodlands Road, Woodlands, Doncaster, DN6 7JX
Anchor House 11 Avenue Road, Wheatley, Doncaster, DN2 4AH
Bennfield House 65 King Edward Road, Thorne, Doncaster, DN8 4DE
Owner Telephone
Every Sensation Care Ltd (01405) 815512
Benton House Gattison Lane, Rossington, Doncaster, DN11 0EZ
Sunflower Healthcare (01302) 723203
Amphion View Ltd (01302) 595959
Authentic Care Services Ltd (01302) 327004
Bennfield House Limited (01405) 812663
Select Healthcare Group (01302) 864979
Classification and number of permanent beds
Residential, Residential older people (dementia), Nursing for adults under 65 yrs, Physical disabilities
40 beds
Residential, Residential Complex Care (dementia)
40 beds
Residential, Residential Complex Care (dementia), 35 beds
Residential 23 beds
Nursing & Residential, Residential Complex Care (dementia), Caring for adults under 65 yrs, Mental health conditions
27 beds
Residential, Nursing Complex Care (dementia), 34 beds
Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety. Telephone: 03000 616161 Email: enquiries@cqc.org.uk
For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Please contact the individual home to see if respite care is available. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.
Home name and address
Cantley Grange St Wilfrid’s Road, Cantley, Doncaster, DN4 6AH
Cedars Care Home
Cedar Road, Balby, Doncaster, DN4 9HU
Chapel Garth EMI
Residential Home Central Avenue, Bentley, Doncaster, DN5 0AR
China Cottage Nursing Home 154 Owston Road, Carcroft, Doncaster, DN6 8EA
Clarence House Care Home West Road, Mexborough, Doncaster, S64 9NL
Owner Telephone
Burlington Care Homes Ltd (01302) 534273
Wood Care Group (01302) 310668
Bestcare UK Limited (Subsidiary of Bondcare)
(01302) 872147
Doncaster Property Investment Fund Ltd (01302) 724815
Crown Care VI Limited (01709) 578889
Dr Anderson Lodge East Lane, Stainforth, Doncaster, DN7 5DY
Serenity One Ltd (01302) 350003
Classification and number of permanent beds
Residential, Residential Complex Care (dementia)
40 beds
Residential, Residential Complex Care (dementia)
66 beds
Residential, Residential Complex Care (dementia), Caring for adults under 65 yrs
34 beds
Residential, Residential Complex Care (dementia)
33 beds
Residential & Nursing, Residential Complex Care (dementia), Caring for adults under 65 yrs, Mental health conditions, Physical disabilities
78 beds
Residential & Nursing, Residential Complex Care (dementia), Caring for adults under 65 yrs, Physical disabilities, Sensory impairments
Flower Park Care Home Rossington Street, Denaby, Doncaster, DN12 4BT
Hatfield House Crookes Broom Lane, Hatfield, Doncaster, DN7 6JH
Owner Telephone
Each Other Care (01302) 370457
Bond Care (Darrington) Limited (01302) 725272
Yorkshire Property Investment Fund Limited (01302) 834643
Trust Care Limited (01709) 863327
Anchor Carehomes Limited (01302) 847570
and
Residential, Residential Complex Care (dementia) Physical disabilities
44 beds
Nursing & Residential, Residential Complex Care (dementia), Caring for adults under 65 yrs, Physical disabilities, Sensory impairments
75 beds
Residential, Residential Complex Care (dementia), Caring for adults under 65 yrs, Physical disabilities
65 beds
Residential, Residential Complex Care (dementia), Physical Disabilities
40 beds
Residential, Residential Complex Care (dementia)
49 beds
For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Please contact the individual home to see if respite care is available. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.
Home name and address
Headingley Court
Headingley Way, Edlington, Doncaster, DN12 1SB
Headingley Park
Headingley Way, Edlington, Doncaster, DN12 1SB
Ivy Court 12-14 Greenfield Ln, Doncaster DN4 0PT
Liberty House Goodison Boulevard, Cantley, Doncaster, DN4 6EJ
Manor View Care Home (including Church View)
19 Manor Road, Hatfield, Doncaster, DN7 6BH
Owner
Countrywide Healthcare Limited (01709) 866610
Countrywide Healthcare Limited (01709) 862542
Runwood Homes Limited (01302) 492323
Runwood Homes Limited (01302) 952005
Laso Health Care Ltd (01302) 350877
Residential, Residential Complex Care (dementia), Nursing for adults under 65 yrs, Physical disabilities
25 beds
Residential, Residential Complex Care (dementia)
40 beds
Residential Dementia
70 beds
Residential, Residential Complex Care (dementia), Caring for adults over 65 yrs, Dementia
81 beds
Church View is Nursing and Manor View is Residential, Residential Complex Care (dementia), Caring for adults under 65 yrs, Mental health conditions, Physical disabilities, Sensory impairments
54 beds
Residential and nursing care homes in Doncaster
Home name and address
Montagu Hall Harlington Road, Mexborough S64 0FF
Northfield Care Centre
Chace Court, Thorne, Doncaster, DN8 4BW
Owner
Danforth Care Mexborough Limited Residential ONLY (Dementia)
MPS Care Group 01405 816042
Nursing & Residential, Residential Complex Care (dementia), Caring for adults under 65 yrs, Eating disorders, Mental health conditions, Physical disabilities, Sensory impairments
80 beds
Oaklands Care Home
82 Bawtry Road, Bessacarr, Doncaster, DN4 7BQ
Oldfield House Oldfield Lane, Stainforth, Doncaster DN7 5ND
Rock House Residential Home Bawtry Road, Tickhill, Doncaster, DN11 9EZ
Trust Care Limited (01302) 535386
Runwood Homes Limited (01302) 351410
Rock House
Residential Home LimitedAndrew Pass (01302) 750225
Residential, Residential Complex Care (dementia), Caring for adults under 65 yrs, Physical disabilities, Sensory impairments
33 beds
Residential, Residential Complex Care (dementia)
57 beds
For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Please contact the individual home to see if respite care is available. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.
Home name and address
Rose House Rose Grove, Armthorpe, Doncaster, DN3 3AJ
Rowena House Old Road, Conisborough, Doncaster DN12 3LX
Sandrock House Residential Care Home
53 Bawtry Road, Bessacarr, Doncaster DN4 7AA
St Marys Nursing Home
99 Thorne Road, Doncaster, DN1 2JT
Stoneacre Lodge Residential Home High Street, Dunsville, Doncaster, DN7 4BS
Owner
Runwood Homes Ltd (01302) 831450
ONLY (Dementia)
Runwood Homes Limited (01709) 862331
Residential Complex Care (dementia). Caring for adults under 65 yrs 40 beds
Sherwood Care Homes Ltd (01302) 535634
Saroia Staffing Services Ltd (01302) 342639
Seth Homes Limited (01302) 882148
Nursing & Residential, Residential Complex Care (dementia), Caring for adults under 65 yrs
56 beds
Residential Complex Care (dementia) 31 beds
Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety. Telephone: 03000 616161 Email: enquiries@cqc.org.uk
Residential and nursing care homes in Doncaster
Home name and address
The Beeches Beech Road, Armthorpe, Doncaster, DN3 2DZ
The Dale Residential Home Dale Road, Conisbrough, Doncaster DN12 3BZ
The Laurels Care Home High Street, Norton, Doncaster, DN6 9EU
The Old Rectory Nursing Home Church Street, Armthorpe, Doncaster, DN3 3AD
The Parklands Care Home 26 Ellison Street, Thorne, Doncaster, DN8 5LD
Owner
HC-One limited (01302) 300312 Residential, Residential Complex Care (dementia), Caring for adults under 65 yrs
beds
Mr Valentine Kearns & Mrs
Alice Kearns (01709) 862176
Trust Care Limited (01302) 709691
The Old Rectory Nursing Home (Doncaster) Ltd (01302) 832032
Parklands Care Services Limited (01405) 812233
Nursing and residential Dementia and Physical disabilities
beds
Residential Complex Care (dementia)
For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Please contact the individual home to see if respite care is available. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.
Home name and address Owner Telephone Classification and number of permanent beds
The Richmond Allendale Road, Sprotbrough, Doncaster, DN5 8BS
The Royal Care Home Queen Mary’s Road, New Rossington, Doncaster, DN11 0SN
Thorndene Residential Home 107 Thorne Road, Doncaster, DN2 5BE
Crown Care IV Limited (01302) 782735
Crown Care IV Limited (01302) 863764
Town Moor House 1/2 Town Moor Avenue, Doncaster, DN2 6BL
Presidential Care Ltd (01302) 327307
Trust Care Limited (01302) 368573
Woodlea Care Home 61 Bawtry Road, Bessacarr, Doncaster DN4 7AD Trust Care Limited (01302) 535441
Wyndthorpe Hall & Gardens Care Home High Street, Dunsville, Doncaster, DN7 4DB
Parklands Care Services Limited (01302) 888141 (01302) 884650
Residential, Residential Complex Care (dementia), Caring for adults under 65 yrs
Mental health conditions
50 beds
Nursing & Residential, Residential Complex Care (dementia), Caring for adults under 65 yrs, Mental health conditions
57 beds
Residential, Residential Complex Care (dementia), Homecare agencies, Caring for adults under 65 yrs, Mental health conditions, Physical disabilities, Sensory impairments
22 beds
Residential, Residential Complex Care (dementia)
28 beds
Residential
34 beds
Nursing & Residential, Residential Complex Care (dementia), Sensory impairments
82 beds (35 & 44 split)
Residential and nursing care homes in each borough in Doncaster
Area/ borough
Auckley
Austerfield
Bawtry
Bessecarr
Blaxton
Braithwell
Branton
Cantley
Finningley
Hayfield Green
Loversall
Micklebring
New Rossington
Old Rossington
Old Cantley
Stainton
Tickhill
Wadworth
Benton House P20
Cantley Grange P21
Dunniwood Lodge P22
Liberty House P23
Oaklands P24
Rock House P24
The Royal Care Home P27
Sandrock House P25
Woodlea P27
Area/
Balby
Belle Vue
Bennetthorpe
Clay Lane
Hexthorpe
Hyde Park
Intake
Lakeside
Lower Wheatley
Town Moor
Wheatley
Woodfield Plantation
Anchor House P20
Amphion View P20
Cedars Care
Home P21
Ivy Court P23
St Mary’s Nursing
Home & Lodge P25
Thornedene
Residential Home P27
Town Moor House P27
Adwick-upon-Dearne
Barnburgh Cadeby
Clifton
Conisbrough
Denaby
Edlington
Harlington
High Melton
Mexborough
Old Denaby
Old Edlington
Sprotbrough
Warmsworth
Clarence House P21
The Dale P26
Flower Park P22
Headingley Court P23
Headingley Park P23
Montagu Hall P24
The Richmond P27
Rowena House P25
Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.
For those with Short Break Vouchers for Respite, most of our Care Homes offer bookable respite. Details of those homes currently offering a dedicated room for this service can now be found on the list below. Please contact the homes directly to book respite. Most homes will provide a respite room on request subject to a vacancy in one of the permanent rooms.
Area/ borough
Adwick-le-Street
Arksey
Askern
Bentley
Brodsworth
Burghwallis
Campsall
Carcroft
Clayton
Cusworth
Fenwick
Hampole & Skelbrooke
Hickleton
Highfield
Hooton Pagnall
Marr
Moss
Norton
Owston
Scawsby
Scawthorpe
Skellow
Sutton
Thorpe-in-Balne
Toll Bar
Woodlands
York Road
Albany House P20
Chapel Garth P21
China Cottage P21
Elm Park Care
Home P242
The Laurels P26
Armthorpe
Barnby Dunn
Braithwaite
Dunscroft
Dunsville
Edenthorpe
Fishlake
Hatfield
Hatfield Woodhouse
Kirk Bramwith
Kirk Sandall
Moorends
Stainforth
Sykehouse
Thorne
Adeline House P20
The Beeches P26
Bennfield House P20
Dr Anderson Lodge P21
Ernelsthorp Manor & Lodge P22
Hatfield House P22
Manor View P23
Northfield Care
Centre P23
The Old Rectory P26
Oldfield House P24
The Parklands P26
Rose House P25
Stoneacre Lodge P25
Wyndthorpe Hall & Gardens P27
Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.
Residential homes, Nursing homes, Learning disabilities, Caring for adults over 65 yrs 24 beds
Residential homes, Learning disabilities, Caring for adults under 65 yrs, Caring for children (0 - 18yrs) 15 beds
Cristal Care Ltd (01709) 866466
Autism Plus Ltd (01405) 818171
Mr Donald Smith (01302) 726300
Residential homes, Learning disabilities, Caring for adults under 65 yrs 6 beds
Residential homes Learning disabilities 18 beds
Residential homes, Learning disabilities, Caring for adults under 65 yrs 4 beds
Walsingham Support (01302) 852814
Walton Lodge Limited (01302) 868897
Residential homes, Learning disabilities, Caring for adults under 65 yrs, Caring for adults over 65 yrs, Physical disabilities 6 beds
Residential homes, Learning disabilities, Caring for adults under 65 yrs, Caring for children (0 - 18yrs) 20 beds
DMBC (01302) 831969
Residential homes, Learning disabilities 9 beds
Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety. Telephone: 03000 616161 Email: enquiries@cqc.org.uk
Extra care and supported living services in Doncaster
Home name and address
Advance Caring (Doncaster) Unit 14, Clayfields Industrial Estate, Tickhill Road, Doncaster, DN4 8QG (Oak Tree Lodge)
Ashmount Court High Road, Balby, Doncaster, South Yorkshire, DN4 0AB
Autism PlusRusholme 11 St Nicholas Road, Thorne, Doncaster, DN8 5BS
Autism Plus (Fieldside Court)
Fieldside Court, 3 Field Road, Doncaster, DN8 4AG
Casson Court
Church Street, Thorne, Doncaster DN8 5BE
Charles Court
Charles Crescent, Armthorpe, Doncaster, South Yorkshire, DN3 2AQ
Caring for adults over 65 yrs, Caring for adults under 65 yrs, Mental health conditions, Substance misuse problems
N/A
Caring for adults under 65 yrs, Learning disabilities 2 beds
Autism Plus Ltd (01405) 812128
Homecare agencies
Learning disabilities
NA
Housing & Care 21 (0370) 192 4000
Housing & Care 21 0370 192 4095
Creative Support Limited (01302) 321196
Homecare agencies Extra Care Scheme
Homecare agencies, Extra Care Scheme
Homecare agencies
Caring for adults over 65 yrs
N/A
Caring for adults over 65 yrs
N/A
Caring for adults over 65 yrs, Caring for adults under 65 yrs, Learning disabilities, Mental health conditions, Physical disabilities
N/A – Individual Properties
Home name and address
Hamilton Court Off Elm Green Lane, Conisbrough, Doncaster, South Yorkshire, DN12 3JD
Owner Tel
Type of service
DMBC (01709) 865449
Supported living
Harrogate Court
Ravenscar Close, Denaby Main, Doncaster, South Yorkshire, DN12 4HB
Chevin Housing Association Ltd (01709) 865794
Lifeways Community Care, Unit 2, Don House, Richmond Business Park, Sidings Court, Doncaster, South Yorkshire, DN4 5NL
Living Ambitions (Doncaster) Unit 2, Don House, Richmond Business Park, Sidings Court, Doncaster, South Yorkshire, DN4 5NL
Magnet Court 1 Magnet Court, Victoria Road, Bentley, Doncaster, South Yorkshire, DN5 0HP
Lifeways Community Care Limited (01302) 344255
Living Ambitions (01302) 344255
Category type and number of CQC registered beds
Caring for adults over 65 yrs, Caring for adults under 65 yrs, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairments, Dementia
N/A
Extra Care Scheme Not Registered with CQC 29 two bedroom and 21 one bedroom apartments
SIL 2 Limited (07711) 391905
Homecare agencies, Supported housing, Supported living
Community services, Learning disabilities, Homecare agencies
Homecare agencies Supported living
Caring for adults under 65 yrs, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairments
N/A – Individual Properties
Caring for adults over 65 yrs, Caring for adults under 65 yrs, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairments
N/A – Individual Properties
Caring for adults over 65 yrs, Caring for adults under 65 yrs, Learning disabilities, Mental health conditions, Substance misuse problems
N/A
Extra care and supported living services in Doncaster
Home name and address
Mencap Community Support, M & M
Business Park, Doncaster Road, Kirk Sandall, Doncaster DN3 1HR
Rokeby Gardens Church Road, Kirk Sandall, Doncaster, DN3 1HP
Owner
Supported Living South Yorkshire Fraser House, 2b, Nether Hall Road, Doncaster, DN1 2PW
Mencap (01302) 890903
Homecare agencies
Caring for adults over 65 yrs, Learning disabilities
N/A – Individual Properties
Housing & Care 21 (0300) 790 1232
Swallowdale Jubilee Close, Edlington, Doncaster, South Yorkshire, DN12 1EX
Walsingham Support 020 8343 5600
Homecare agencies, Extra Care Scheme
Community servicesLearning disabilities Supported living
Swallowdale (housing & care 21) - Not just care 24/7 scheduled care and first responder service including unsceduled care (0370) 192 4260
Supported housing, Extra Care Scheme
Caring for adults over 65 yrs, Caring for adults under 65 yrs, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairments, Dementia
N/A
Caring for adults over 65 yrs, Caring for adults under 65 yrs, Learning disabilities, Mental health conditions, Physical disabilities Sensory impairments
Dementia
N/A – Individual Properties
Caring for adults over 65 yrs, Caring for adults under 65 yrs, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairments, Dementia
N/A
Learning Disability Care Homes and extra care and supported living services in each borough in Doncaster
Area/
Auckley
Austerfield
Bawtry
Bessecarr
Blaxton
Braithwell
Branton
Cantley
Finningley
Hayfield Green
Loversall
Micklebring
New Rossington
Old Rossington
Old Cantley
Stainton
Tickhill
Wadworth
Area/
South West
Cantley House P31
Meadow View P32
Walton Lodge P33
Balby
Belle Vue
Bennetthorpe
Clay Lane
Hexthorpe
Hyde Park
Intake
Lakeside
Lower Wheatley
Town Moor
Wheatley
Woodfield Plantation
2 Jubilee Close P30
6 Woodfield Road P30
8-10 Woodfield Road P30
Advance Caring (Doncaster) P34
Ashdale House P30
Ashmount Court P34
Bennetthorpe House P30
Creative Support P34
Hamilton Lodge P31
Heathcotes P31
Hexthorpe Cottage P32
Lennon House P32
Lifeways Community Care P35
Living Ambitions P35
Manor House P32
Neville Lodge P32
Oakdale House P32
Quarryfields P33
Supported Living South
Yorkshire P36
Travis Gardens P33
Adwick-upon-Dearne Barnburgh Cadeby
Clifton
Conisbrough
Denaby
Edlington
Harlington
High Melton
Mexborough
Old Denaby
Old Edlington
Sprotbrough
Warmsworth
19 Lower Dolcliffe Road P30
Broomhouse Mews P31
Community Places P31
Crumble Cottage P31
Hamilton Court P35
Harrogate Court P35
Swallowdale (housing & care 21) P36
The Pleasance P33
The Terrace P33
Urban
Area/ borough Residential or nursing care home
Area/ borough Residential or nursing care home
North East
Adwick-le-Street
Arksey
Askern
Bentley
Brodsworth
Burghwallis
Campsall
Carcroft
Clayton
Cusworth
Fenwick
Hampole & Skelbrooke
Hickleton
Highfield
Hooton Pagnall
Marr Moss
Norton
Owston
Scawsby
Scawthorpe
Skellow
Sutton
Thorpe-in-Balne
Toll Bar
Woodlands
York Road
Amersall Court P30
Beech Tree Hall P30
Magnet Court P35
Ponderosa P32
Positive Step P32
Trafalgar Street/Priory Lodge P33
Armthorpe
Barnby Dunn
Braithwaite
Dunscroft
Dunsville
Edenthorpe
Fishlake
Hatfield
Hatfield Woodhouse
Kirk Bramwith
Kirk Sandall
Moorends
Stainforth
Sykehouse
Thorne
Autism PlusRusholme P34
Autism PlusFIeldside Court P34
Casson Court P34
Charles Court P34
Danescourt P31
Eden Lodge P31
Harry Priestley House P31
King Street P32
Mencap Community Support P36
Rokeby Gardens P36
Thorne House P33
Wicket Hern Road P33
Please contact the Care Quality Commission for more information relating to how any of these care homes comply with the new essential standards of quality and safety.
All adults have the right to be safe from harm and should be able to live free from fear of abuse, neglect and exploitation.
Vulnerable adults are being physically, psychologically, financially or sexually abused, discriminated against or neglected by others - every day.
Every day there are people who witness this and say or do nothing.
What is Abuse?
Any action or omission that harms another person - it can be:
• The result of single or repeated acts
• Accidental or as the result of lack of knowledge or understanding
• Done with intent to harm
• Against the law
The effects of abuse on the victim are the same, whatever the intention of the perpetrator.
Who is a Vulnerable Adult?
Someone:
• 18 years or older
• In need of extra support because they are elderly, have a learning difficulty, physical disability, sensory impairment or mental health need and is or may be unable to take care of themselves or protect themselves from harm.
What forms can abuse take?
• Physical – hitting slapping, punching, burning, pushing, kicking, locking someone in a room, threatening to harm some one
• Psychological –shouting, swearing, bullying, taunting, humiliating or ignoring someone, making them feel frightened or afraid
• Sexual – forcing someone to take part in a sexual act against their will, inappropriate touching
• Financial or material – misusing, withholding or taking someone’s money, property or other belongings, without their agreement or consent.
• Neglect or acts of Omission – leaving someone with no food, heating, or refusing to take care of personal needs, or give medication which means the person suffers
• Discriminatory – ill treatment or harassment based on the person’s age, gender, sexuality, disability, religious belief or race
• Institutional – where care practices are based on the staff or organisations needs instead of the individuals concerned.
Where
does abuse take place?
Abuse can happen anywhere:
• In someone’s own home
• At a carer’s home
• A day centre
• In nursing and care homes
• In hospital or other health centres/surgeries
• At work or in an educational setting
• In a public place or in the community
Who abuses adults?
Anyone can be an abuser:
• Partner, or family members
• A friend or neighbour
• A paid or volunteer carer
• Paid staff, health or social care workers
• Other service users, patients, residents etc.
• A stranger
What should you do if you have concerns that you or someone you know may be at risk from abuse or is being abused?
• If anyone is injured get a doctor or ambulance
• If you think a crime has been committed contact the police straight away
• You can share your concerns with your doctor, nurse, social or health worker, housing officer, advice centre (CAB) and ask them to refer your concerns to the appropriate people
• Anyone can ring the council’s Adult Contact Team for confidential advice or information
• If you want you can have an advocate or representative to speak on your behalf
• If you are worried about giving your name you can discuss this with the person you speak to.
What can be done about abuse?
Doncaster Safeguarding Adults Board has procedures in place to make sure that any concern or allegation of abuse is taken seriously and dealt with sensitively and professionally.
Contact Details:
Police: 0114 220 2020 for reporting criminal acts.
Safeguarding Adults Unit: 01302 736296 for advice and information.
Adult Contact Team: 01302 737391 for information and Safeguarding Adults referrals.
Health Care Commission: 0845 601 3012 for concerns relating to hospital and clinic settings (including private services).
What should I do if I have a problem or complaint or I want to pay a compliment or make a suggestion?
If you have a problem or complaint about a care home you should try to resolve it by speaking to a member of staff at the care home first. You can also speak to the person in charge of running the home who will usually be called the manager. The care home will have a complaints procedure which you can use to make a complaint if you need to. If you make a complaint about the care home this should not affect the attitude of staff at the care home towards you.
If you have a concern or complaint about a care home and prefer to tell someone confidentially you can tell the Care Quality Commission who will deal with your complaint:
CQC National Correspondence
Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA
Telephone: 03000 616161
Email: enquiries@cqc.org.uk
Website: www.cqc.org.uk
The council is striving to provide you with quality services you deserve and to help us do this; we need you to tell us what you think about the care services you receive. You can make a complaint, compliment, comment or suggestion about the care home or the help which you have received from us.
You can do this by contacting the Complaints Team:
Telephone: 01302 736000
Fax: 01302 737510
Email: comments&complaints@doncaster.gov.uk
Website: www.doncaster.gov.uk
Customer Services Performance Team
PO Box 251, Civic Office, Waterdale, Doncaster DN1 3BU
You can also visit any of Doncaster Council’s Customer Service Centres, receptions and offices, or use Doncaster Link.
If you are not satisfied with the councils response you can contact:
The Local Government Ombudsman, PO Box 4771, Coventry CV4 0EH
Telephone: 0300 061 0614
Fax: 024 7682 0001
Text: “call back” To: 07624 804323
Email: advice@lgo.org.uk
Thorndene At Home
Thorndene At Home are a family run service that provides affordable care services at the comfort of your home.
We can provide a coordinated approach to delivering you help at home - perhaps because you need help with many everyday tasks or the care you need is more complex or intensive.
What services can I get?
• To help you maintain your personal hygiene and grooming standards
• To help you treat and monitor medical conditions at home
• To help you maintain movement and mobility
• To help manage particular conditions and maximize your independence at home
• To help you keep your home clean and liveable
• To help ensure that you continue to eat well
• To help you with mobility, communication, reading, and personal care limitations
Thorndene Residential Home
LET OUR FAMILY TAKE CARE OF YOURS
About us
Thorndene Residential Home is a family run residential home with EMI in the heart of Doncaster.
Thorndene prides itself on being more than a care facility; it’s an extended family dedicated to creating a nurturing environment for residents.
What people say about us!
“The care and compassion the staff show my mum is second to none. Staff are always friendly and helpful and show they really care for the residents. The meals sound wonderful as mum tells me.” Val W (Daughter of resident)
“My mother stayed here for over 2 years and spoke very little English. Thankfully, the management hired 2 staff members who spoke the same language as my mother to aid her and they also used a translating tool to help. The care is the best in this home, thank you so much.” Dal R (son of resident)
