news@QEHB October 2016

Visit our website: www.uhb.nhs.uk

For patients, staff, visitors and volunteers

Page 2 Pensioners’ pledge to dignity in care

Page 5 Good to talk about organ donation

OCTOBER 2016

Page 7 Raising awareness of breast cancer

Sharing our experiences Black History Month is an opportunity to celebrate the achievements, culture, contributions and experiences of colleagues at the Trust.

Deputy Associate Director for Nursing, Carlton Murdock shares his story on page 3.

Research boost will benefit patients The Trust which runs the Queen Elizabeth Hospital Birmingham will receive £12m from the Government as part of a record package of research funding announced by Health Secretary Jeremy Hunt.

Twenty NHS and university partnerships across England have each been awarded funding, through the National Institute for Health Research, boosting growth in cities across the country. University Hospitals Birmingham NHS Foundation Trust will receive £12,120,962 for research into inflammatory arthritis, inflammatory bowel disease and inflammatory sarcopaenia.

As a result of the last round of funding, doctors and scientists from Birmingham were able to launch a trial of a ground-breaking new drug designed to clear evidence of non-alcoholic fatty liver disease from the liver. 48 weeks of treatment cleared symptoms in 40% of patients – giving hope to patients living with the condition.

Dame Julie Moore, Chief Executive of University Hospitals Birmingham (UHB) said: “We are delighted the Trust has been recognised for its expertise in collaborative research and the huge benefits this brings to patient care and outcomes.

“Our track record of close working with

international organisations, industry, the University of Birmingham and other academic partners, puts us at the forefront of the Life Sciences agenda to deliver the full circle of translational care – from bench to bedside.

“Drawing on our unique population demographic, we can deliver meaningful results that will lead to lives being saved and improved quality of life, for the wider NHS and healthcare economy.”

The bid for funding was supported by Birmingham Health Partners, a collaboration between UHB, the University of Birmingham, Birmingham Children’s Hospital and Birmingham Women’s Hospital.

The funding announcement means mental health, dementia and antimicrobial resistance will be among the research projects supported by a record £816 million investment in NHS research.

Leading NHS clinicians and top universities will benefit from new world class facilities and support services built by the five-year funding package – the largest ever investment into health research.

Each of the twenty Biomedical Research Centres will host the development of new, ground-breaking treatments, diagnostics, prevention and care for patients in a wide range

of diseases like cancer and dementia. Mental health research will see funding increase to nearly £70 million, dementia to over £45 million, deafness and hearing problems will receive over £15 million and antimicrobial resistance research rises to around £45 million.

The UK is already a world leader in pioneering medical breakthroughs and this record investment will ensure this strong tradition continues.

It is estimated that for every £1 the Department of Health invests, hospitals/universities will generate £6 – from public funders of research, charities and industry partners – a boost for the economy.

Health Secretary, Jeremy Hunt said: “The UK has so often led the world in health research – from the invention of the smallpox vaccine to the discovery of penicillin and the development of DNA sequencing. Today, we are making sure the UK stays ahead of the game by laying the foundations for a new age of personalised medicine.

“We are supporting the great minds of the NHS to push the frontiers of medical science so that patients in this country continue to benefit from the very latest treatments and the highest standards of care.”

Hundreds of patients, relatives and health professionals have paid tribute to the dedication and care given by staff and volunteers across the Trust by submitting their nominations for this year’s annual Best in Care Awards.

The awards, which were established in 2009, aim to recognise those staff, members and volunteers who go above and beyond to ensure our patients receive the best in care.

However, it is not just those providing frontline services that are celebrated.

The awards also honour those behind the scenes who contribute to the smooth running of the organisation by providing administrative support, training, logistics and research services to name but a few.

Amongst the awards will be the coveted ‘Brighter Futures Award’ which celebrates those who are creating a better future for our community through training or work with students, improving relations with local residents or setting up initiatives to make Birmingham healthier.

The 2016 winners will be announced at a sparkling ceremony on Thursday 24 November at Tally Ho in Edgbaston, where former patients, healthcare experts and local personalities will be presenting the worthy winners with certificates and their prizes.

UHB’s Chief Executive, Dame Julie Moore, said: “The Best in Care Awards is, by far, my favourite event of the year and is one of the most inspirational. Every year we receive hundreds of nominations and this year has been no different.

However, this year has been one of the most challenging the NHS has faced in recent times, therefore to have received over 400 nominations is a real testament to the hard work and dedication of so many to continue to provide exceptional care – and what that means to our patients. My thanks to all the nominees for their efforts.”

See centre pages for a full list of this year’s nominees. This year’s shortlist will be announced in the next edition of News@QEHB and online in November.

Puzzle page: Delivering theBrainteasers, best in care mind benders and more p19 Find your way around: Hospital maps p20

2 Members’ health talks Daytime sessions: 10.00–10.30 – Registration 10.30–noon – Health Talk VENUE: Lecture Theatre 3, Education Centre, Level 1, Queen Elizabeth Hospital Birmingham • Thu 20 Oct – Mental health • Thu 17 Nov – Keeping well in winter • Fri 23 Dec – Sexual health in older adults For more information see: www.uhb.nhs.uk/health-talks.htm

Working together on Dignity Code actions

Working together to promote Dignity Code

The West Midlands Pensioner’s Convention has met with Andrew McKirgan, Director of Partnerships and Margaret Harries, Lead Nurse for Older Adults and Dignity in Care at UHB to present a framed copy of their Dignity Code. This Code calls for: ■ Respect for individuals to make up their own minds, and for their personal wishes, as expressed in ‘living wills’, to be implemented when they can no longer express themselves clearly ■ Respect for an individual’s habits, values, particular cultural background and any needs, linguistic or otherwise ■ The use of formal spoken terms of address, unless invited to do otherwise ■ Comfort, consideration, inclusion, participation, stimulation and a sense of purpose in all aspects of care ■ Care to be adapted to the needs of the individual ■ Support for the individual to maintain their hygiene and personal appearance ■ Respect for people’s homes, living space and privacy ■ Concerns to be dealt with thoroughly and the right to complain without fear of retribution ■ The provision of advocacy services where appropriate Delegates had attended the Trust during Dignity Week in 2015, and had a stand in the atrium to raise awareness of their dignity standards. The Dignity Team were able to share with them many initiatives supporting the care of older people and their families and carers at UHB: ■ the work of the 600 Dignity Champions who signed up to the 10 Point Dignity Challenge (now the 10 Dignity Do’s) ■ 1300 Dementia Friends ■ the See Me Care Bundles ■ activities programme and My Life Units ■ the enhanced environments and resources such as the Communication boxes They are looking forward to working with the Trust to continue to promote dignified care.

University Hospitals Birmingham NHS Foundation Trust | OCTOBER 2016

Project brings hope for scar free healing The Birmingham Centre for Burns Research is playing a key role in a new initiative to achieve scar free healing within a generation.

The Scar Free Foundation, a national charity directing world leading medical research into wound healing, scarring and the psychological effects of disfigurement, announced the UK-led initiative at The Royal College of Surgeons in London.

The launch saw the publication of the Scar Free Strategy, which aims to drive a global programme of research towards a medical revolution ‘as important as the discovery of antibiotics or the development of modern anaesthetics’.

Experts agree that the time has never been better to set out on this road to discovery and the UK is uniquely placed to lead the campaign with world-leading bioscience research at top universities and the unique research opportunities offered by the NHS. Formerly the Healing Foundation, The Scar Free Foundation is building on 15 years of research success in relevant areas, including the establishment of a national network of burns research in the UK. The Birmingham centre, based at Queen Elizabeth Hospital Birmingham, is already part of that network, undertaking research into the prevention and clinical management of burns across four universities and three hospitals, and will now play a crucial part in delivering the Scar Free Strategy.

Centre Director, Mr Naiem Moiemen, said: “In the UK, around 10,000 people survive a serious burn every year with over 7,000 people being admitted for hospital treatment. Children under five are most affected and the most common burn is scalding. A great many of those concerned have to come to terms with unsightly

Finding ways to minimise and prevent scarring would improve the quality of life of thousands of patients after a burn injury.

Mr Naiem Moiemen, Director, Birmingham Centre for Burns Research

scarring that all too often leads to functional impairment and significant psychological damage.

“Finding ways to minimise and prevent that scarring would improve the quality of life of thousands of patients after a burn injury and much of our research is focused on doing that, with many very promising projects already underway.”

Professor Maggie Dallman, Associate Provost of Imperial College London and one of the

authors of the strategy, added: “Scarring is common, costly and deeply affects those it touches as well as the people closest to them – while internal scarring can be life threatening.

“The Scar Free Foundation is starting a globally significant movement, and we recognise the enormous challenge.

“We will achieve scar free healing within a generation and make happen one of the most important new developments medicine and modern healthcare has ever seen.”

You said, we did…

You Said The Endocrine service at UHB carried out a patient satisfaction survey in 2015. They asked 241 patients 22 questions about their experience in the outpatient department and received very positive results.

■ 86 per cent of patients rated the service as either excellent or very good, with only two patients (one per cent) rating the service as fair and very poor.

■ 87 per cent of patients felt that clinicians listened to what they had to say, and 85% felt that they were involved in the decisions made about their care.

In addition to lots of positive feedback, there were a couple of areas where patients felt improvements could be made. Since the survey carried out last year, the team have been working on these areas.

We Did Some patients said they had a long wait for blood tests.

The Trust has employed a nurse to lead the phlebotomy service for both the inpatient and outpatient areas. A number of new phlebotomists have been employed and are

Delivering the best in care

currently being trained. Two training sessions for outpatient staff (phlebotomists and nurses) were carried out this year to improve blood sampling practice. The team are still working on further improvements to patient flow, but a plan is now in place to provide extra staff in phlebotomy during busy periods, including a clear rota to cover break times.

As a result of their appointment letter, some patients were expecting to see the consultant in clinic.

Appointment letters for nurse-led clinics have been amended to clearly state that patient will be seen by an Advanced Nurse Practitioner/ Clinical Nurse Specialist.

Appointment letters for consultant-led clinics are also being amended to state that patient will be seen by a member of the doctors’ team.

Sherwin Criseno, Endocrine – Lead Clinical Nurse Specialist, said: “We carry out a patient satisfaction survey once every two years and it gives us an important insight into how our patients feel about the Endocrine Service.

We had lots of positive feedback and lovely comments from patients, but it’s vital that we also look into areas where we can improve and put some actions in place to ensure patients have the best experience possible.”

L–R: Tendai Mtawali, Senior Healthcare Assistant, Andrea Mason, Clinical Nurse Specialist, Miriam Asia, Clinical Nurse Specialist, Ofelia Manansala, Nurse Sherwin Criseno, Lead Clinical Nurse Specialist

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OCTOBER 2016 | University Hospitals Birmingham NHS Foundation Trust

Campaign gives a voice to experience of colleagues Black History Month is an opportunity to mark the achievements, culture, contribution and experiences of Black and Minority Ethnic (BAME) people in society, including those at UHB. Here Deputy Associate Director of Nursing, Carlton Murdock shares his story.

To read more of Carlton’s story and many other BAME UHB staff’s stories for Black History Month which is marked throughout the world in October – there will be an exhibition of the stories of BAME staff to view on the Education Centre Balcony throughout October – check the Trust Intranet for further information.

“The national initiative to ‘Bring back the Matron!’ brought me to the Queen Elizabeth Hospital in 2002. Now, as Deputy Associate Director of Nursing for Division B, I cover a wide variety of disciplines: liver medicine and surgery, cardiac surgery and cardiology as well as the largest renal unit in Europe – to name a few.

“I never really meant to be a nurse. In the 1970s, there was a recession due to the oil prices and I needed to work.

“A friend of mine was a porter at Moseley Hall Hospital and he told me they were advertising for Nursing Assistants – so I thought I may as well go and earn some money. I had an interview and started work thinking: ‘gosh – I don’t know what this is all about’.

“So one night shift talking to a registered nurse, I decided that I would do my training.

“My nurse training started in 1980 at Selly Oak Hospital. It was a hospital that had a school of nursing, as did City and the Queen Elizabeth Hospital, but the Queen Elizabeth Hospital was not seen as a place that would be advisable to apply; it was known to be not favourable towards taking on people of colour.

“The Queen Elizabeth was ‘white, middleclass Britain’ – but now you can see there is a lot more diversity “It surprised a lot of Afro-Caribbean nurses at the time who were registered. They’d say: ‘Ooh you’re a student nurse, not a pupil nurse?’. It was because my qualifications were sufficient enough to be a student nurse, but a lot of individuals were corralled into going down the enrolled nurse route instead of the registered nurse route.

“I did actually stand out as different, even in my culture, and social circle as a black male nurse. Patients would be surprised. There are lots now as they have come from South Africa, and of course, there were black females nursing, but

they were told to do enrolled nurse training.

“Until they had the national initiative to have one level of nurse, many of those would have remained as enrolled nurses and they would have never been given the opportunity to convert. This would mean you could never become a ward sister, charge nurse, or staff nurse. Black nurses were encouraged to go down that route, some didn’t know the difference. It was a deliberate attempt by some individuals to hold some people back.

“Nurse education has changed, now you don’t have two people sitting in a room in front of a person, thinking: ‘depending on how we think about you. we’ll decide the career route you’ll go’.

“Students today apply with their academia and that’s what they are judged on.

“It’s different in London where there would probably be more black people in senior positions, but the further north you get, I think it is seen less. There is more to be done – but it is happening. I remember a few years ago when we were celebrating Nurses’ Day and I got given the job of formulating a poster. I put on it Florence Nightingale; I put on it Edith Cavell, and included Mary Seacole. I was surprised that people didn’t know who Mary Seacole was.

“Subsequently, she’s become well known, but at the time I thought, well black people have made a contribution to healthcare too – but it’s unknown.

“I think that it’s good if you come to this organisation, regardless of your ethnicity, if you have a dream or an aspiration and if you can work hard, you can get there.”

Conference will explore ways staff across Trust have made a difference UHB will be hosting a conference which will focus on the impact BAME staff have made working within the NHS. At the event there will be speakers from all walks of life, disciplines and departments.

This will be an opportunity to understand and how to overcome racial bias.

Tuesday 25 October 09:00–12:00 Lecture Theatre 2, Level 1, Education Centre, QEHB Free The conference is open to all staff – however please book your place early.

If you are unavailable on the date, you are welcome to attend the Heart of England BAME Conference being held on October 20 in the Lecture Theatre, Education Centre, Heartlands Hospital, 09:00–12:00.

To book, or for more information on the guest speakers, email: daniel.johnston@uhb.nhs.uk

Doctor’s running challenge With the Great Birmingham run less than six weeks away you might be forgiven for thinking that is not enough time for a first-time runner to train for a 13.1mile half marathon. But that’s exactly what one 23 year-old is doing.

Amy Thompson won the chance to take on Cure Leukaemia’s eight-week challenge which included expert training from personal trainer Simon King.

Amy, who is having to fit her training around being a mum and studying to become a doctor at the University of Birmingham, has inspirational reasons to take on this challenge.

“My mum, Jenny, was diagnosed with Acute Myeloid Leukaemia (AML) in March last year. It was a huge shock to the family at the time and my little girl Esme was just six months old. The house just felt empty without her. Thanks to the treatment she received at the Queen Elizabeth Hospital Birmingham my mum is now in remission and we are very hopeful for the future and my daughter still has her nan.”

Before her mum was diagnosed with leukaemia, Amy had already chosen Haematology for her future specialism.

“It was obviously meant to be and I am excited to run and raise funds for Cure Leukaemia and I hope that one day I can help people just like my mum,” she said.

Another coincidence is that her personal tutor at the University of Birmingham is none other than Cure Leukaemia co-founder Professor Charlie Craddock CBE. “I have my eye on his job one day,” Amy

UHB Christmas Party

Want to take the hassle out of arranging your staff Christmas Party?

In training: Amy Thompson with her mum Jenny

continued. “Charlie is an inspirational person. He has helped so many patients battling this disease over the years and if can achieve half of what Charlie has in his career I will be happy.”

Amy’s father, Andrew, ran for Cure Leukaemia last year and raised over £2,500 for the charity and was another reason Amy decided to take on the challenge: Team Cure Leukaemia and Amy will be wearing Cure Leukaemia’s special 10th Anniversary shirt for the half marathon after over 1000 people donated their names to appear on the garment. Amy said: “It is a great idea by the charity and I was proud to donate my name.

My mum has donated hers as well so it will be inspirational knowing her name is on our shirts on the day. I’m sure it will be an emotional day.”

There is still time to join Amy and run for Cure Leukaemia in the Great Birmingham Run in October. Email beinspired@ cureleukaemia.co.uk for information. To make a donation to Amy and Andrew’s Just Giving page go to: justgiving.com/ fundraising/Amy-Thompson-CureLeukaemia. For information about how to run for one of the teams being organised by the QEHB Charity see page 6.

Why not come along to the UHB Christmas Party at the prestigious Edgbaston Stadium for an evening of fun and festive entertainment? It’s easy to book and all the arrangements are taken care of – it’s simple!

The party takes place on Friday 2 December 2016 and tickets are £37 per person. The price includes a free arrival drink, three-course meal, live band and disco.

Please visit the Trust intranet for more information and booking details.

See www.uhb.nhs.uk for the latest news

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University Hospitals Birmingham NHS Foundation Trust | OCTOBER 2016

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OCTOBER 2016 | University Hospitals Birmingham NHS Foundation Trust

Why it is good to talk about organ donation

NHS Organ Donor Card

Cardiac transplant team, volunteers and recipients before the balloon release in honour of their donors

Chance to remember organ donor patients Over the past five years, 105 patients have helped turn an end into a beginning at Queen Elizabeth Hospital Birmingham (QEHB) by opting to be an organ donor after their death, according to figures provided by NHS Blood and Transplant to mark Organ Donation Week held in September.

The week highlighted how ordinary people could give someone the chance of a new beginning by telling their family they want to be an organ donor.

Every day across the UK, around three people who could have benefited from a transplant die because there aren’t enough organ donors. In the West Midlands alone, around 608 people are currently on the active waiting list for a transplant. Yet of the approximately half a

million people who die each year across the UK, only around 1% (5,603) die in circumstances where their organs could be donated.

With such small numbers of people being suitable to become an organ donor after their death and so many adults and children in need of a transplant, it is vital that no opportunity for someone to become a donor is missed.

Many people believe that all you need to do to show you want to be a donor is to join the NHS Organ Donor Register. However, if you die in circumstances where you could donate, your family would be approached by specialist nurses and asked to confirm your decision to donate.

NHS Blood and Transplant figures show that only 47 per cent of families agree to organ donation if they are unaware of their relative’s

decision to be a donor, but almost 90 per cent of families give their consent when the decision to be an organ donor is known.

Janice Bayliss, Specialist Nurse for Organ Donation at QEHB, said: “We’re delighted by the number of lives saved or improved by the generosity of donors and their families at our hospital over the past five years.

“Life-saving transplants are only possible if people are willing to be donors and we are extremely grateful to the 105 people treated here who helped to give a new beginning to people across the UK. “Their families should be very proud and we hope that others will be inspired to talk about organ donation and to share their decision with their relatives.”

Support will aid renal unit A massive £41,000 donation was received

by Professor Melanie Calvert, Professor Paul Cockwell and Dr Derek Kyte during Organ Donation Week to help improve the treatment and the quality of life for renal patients who often spend many years, and in some cases, decades, on dialysis.

Professor Calvert is Director of the Centre for Patient Reported Outcomes research at the University of Birmingham and Dr Kyte, the assistant director. Professor Cockwell is a kidney specialist at the QEHB. The cheque was handed over by Nick Flint, Chairman of the QE Kidney Patients Association.

He said: “The Queen Elizabeth Hospital Kidney Patients’ Association are very pleased to be able to support the QEHB renal unit and the University of Birmingham in this two-year research project.

“Research is very important to renal patients as this is the way forward to improve treatments and the quality of life for renal patients who face a long time on dialysis or with a transplant.

“This project is looking to work with patients on dialysis to help them identify what symptoms are most important to them and how they can

Chairman of QE’s Kidney Patient’s Association hands over £41,000 for kidney disease and dialysis research during Organ Donation Week alongside members of the KPA and QEHB’s renal team

best report these symptoms to the clinical team.

“We are very pleased that the renal patients at QEHB have supported the Queen Elizabeth Hospital Kidney Patients’ Association so

generously by organising fundraising events amongst their friends and families by organising golf days, bike rides, speaking events, bequests, and donations in lieu of flowers.”

Across the country, and at QEHB during Organ Donation Week, teams of specialist organ donation and transplant staff of all specialties, as well as donor families and recipients, have been highlighting the need for people to talk about organ donation and share their decision with their families.

Rochelle Pointon, heart and lung transplant coordinator, said: “The whole week saw an amazing turn-out from teams across the specialities, and of our patients who were both pre and post-transplant.

“The team spoke to scores of visitors and other patients raising awareness of organ donation. It felt even more of a fantastic day of celebration with our special balloon release to remember our donors.

“Events such as this don’t just serve to boost the numbers on the organ donor register; but are a reminder of what a fantastic job everyone involved in transplantation does.”

The kidney, liver and heart team all joined forces to hold an event each day in the atrium, with a further specialist team highlighting the additional need for donors from Black, Asian or Minority Ethnic (BAME).

There is a particular need to encourage more BAME families to talk about organ donation. In 2015/16, only five per cent of all deceased donors came from a BAME background yet families from these communities are more likely to refuse consent than other families.

This is a particular concern, as people from BAME communities have a higher incidence of conditions such as diabetes and certain forms of hepatitis, making them more likely to need a transplant. While some may be able to receive an organ from a white donor, for many others the best, or only, match would be from someone from the same ethnic background.

Last year, only 34 per cent of families from a BAME background gave their consent to donate a relative’s organs, compared to 66 per cent of white families.

At the same time, NHS Blood and Transplant research shows that people from a BAME background are less likely to be aware of the NHS Organ Donor Register, less likely to have had a conversation with their family, less likely to agree it is important to share your decision with relatives and it is less likely that their family will be aware of their decision.

Anthony Clarkson, Assistant Director for Organ Donation and Nursing at NHS Blood and Transplant, said: “Too many families faced with the possibility of donating a relative’s organs, find themselves having to make a decision without the comfort of knowing exactly what their loved one would have wanted.

“This makes what is already an emotional and difficult time even harder. It is vital you tell your family about your organ donation decision – having that knowledge will make it so much easier for them to support what you want.

“Many donor families say that donation helps with their grief and they feel enormous pride, knowing that their relative went on to save lives after they died – giving others the chance of a new beginning. So please talk to your relatives and tell them that you want to donate should you be in a position to do so, and that you want them to support your decision to save lives after your death.”

To join the NHS Organ Donor Register visit organdonation.nhs.uk and make sure you tell your friends and family your decision. You can call to register on 0300 123 23 23 and spread the word on social media using the hashtag #YesIDonate.

See www.uhb.nhs.uk for the latest news

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University Hospitals Birmingham NHS Foundation Trust | OCTOBER 2016

TEAM PATIENT Jonathan Preston is running for Team Patient. To sponsor Jonathan visit: justgiving.com/fundraising/ jonathan-preston1

Dates for your diary

TEAM NURSE

Morrisons Great 2016 Birmingham Run OCTOBER Will you join Team Doctor, Team Nurse, or Team Patient at the 2016 Morrisons Great Birmingham Run? Running the half marathon as part of the QEHB Charity team gives you access to training hints and tips for the race, a pre- and post-race reception at the Hyatt hotel, fundraising materials, and one of our fabulous running tops! For those who decide to run for QEHB Charity this year, we are offering the choice of one of three sub-teams: Team Doctor (purple), Team Nurse (blue), and Team Patient (green).

The Clinical Decision Unit team is running for Team Nurse. To sponsor the CDU team visit:

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justgiving.com/fundraising/ TeamCDU

TEAM DOCTOR The Research & Development team is running for Team Doctor.

To sponsor them visit:

To enter the Morrisons Great Birmingham Run, please go to qehb.org/events, or for more information please contact laura.power@uhb.nhs.uk Swim the English Channel (indoors!) for diabetes NOVEMBER Join us on World Diabetes Day, Monday 14 November as we attempt to swim the distance of the English Channel at the Morris Centre, on the site of QEHB, to raise funds for QEHB Charity’s Diabetes Fund. Participants will try to swim the 21 miles of the English Channel between them – that’s a total of 1,554 lengths in the Morris Centre’s 22-metre pool.

Whether you can swim one length or want to attempt the 74 lengths that make up a full mile, everyone who takes part will help to reach the end goal. Time slots are available for 20 minutes at a time.

2016

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For more information, please visit: qeswimathon.eventbrite.co.uk Festive Jumper Day 2016 Flaunt your favourite festive DECEMBER knit or don your silliest seasonal socks and donate £1 to support patients at QEHB this Christmas! Donations can be made online at www.qehbchristmas.org or on the day at QEHB Charity’s atrium stand, and will help the charity provide hampers for staff and patients to share, gifts for children and young people with cancer, Christmas trees on every floor and more. If you are a QEHB staff member you are permitted to wear festive socks or Christmas badges, which will be available from QEHB Charity’s atrium stand throughout December.

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For more information, call 0121 371 4852.

Christmas Carol Concert The annual QEHB Charity DECEMBER Christmas Concert returns to St Philip’s Cathedral in Birmingham city centre this year, and will feature performances from local school choirs and the Band of the West Midlands Fire Service. Proceeds from the concert will support QEHB Charity’s Christmas Campaign, which brings Christmas to the thousands of patients who will be at the hospital over the festive period.

2016

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Tickets cost £6 for adults and are free for under 16 years old. For tickets visit qehb.org/events or call 0121 371 4852.

justgiving.com/fundraising/ QEHBRnD

Star staff members make marathon effort for patients The Morrisons Great Birmingham Run is returning to the streets of the Second City on Sunday 16 October, and a variety of staff members from throughout the hospital are taking on the challenge to support their patients and raise money for QEHB Charity.

This year, QEHB Charity is giving runners the option to join one of three sub-teams; Team Doctor, Team Nurse, and Team Patient.

Amongst the altruistic employees donning their trainers and sweatbands for the half marathon are Theatre Assistant Jonathan

Preston, representing Team Patient; a team of Clinical Decision Unit nurses and healthcare assistants for Team Nurse; and staff from the Research & Development department who will be putting their best foot forward for Team Doctor.

Jonathan was inspired to take on his first ever half marathon this year after hearing about QEHB Charity, “as they fund a variety of services, equipment and lifesaving research”.

“They fund projects from huge investments in research to pizza nights for the teenage cancer ward.”

Where your donations have been spent With your generous donations, QEHB Charity has funded new lights for the Clinical Photography department at QEHB, which has resulted in higher quality images, faster workflow, and shorter waiting times for patients.

Clinical photography is an important part of the clinical pathway for patients at the hospital.

The photographers record patients’ conditions daily, and use the images for diagnosis, or for recording a condition throughout the various stages of treatment.

Robert MacMillan, Clinical Photography Team Manager, said: “The photos we take are used to record clinical conditions and play an important role in diagnosis. In order for us to produce accurate results, the images need to be shot with a very high standard of light. The new lights kindly provided by QEHB Charity are already helping to achieve this, and have guaranteed better accuracy and quality for the future.

“The lights have helped to make our patient area more comfortable as they are a lot cooler than the old lights. They have also improved the

Robert MacMillan, Clinical Photography Team Manager

accuracy and sharpness of our photographs, and the new flash bulbs have helped to speed up the post-production time.

“Our motto at the Institute of Medical Illustrators is ‘Images surpass words’. Thanks to generous support from QEHB Charity we are able to achieve this, and our department is very grateful.”

The nurses of CDU are joining forces to raise funds to bring ‘added extras’ to their department and create a relaxing environment for patients.

And this will not be the first time the Research & Development team has got fit for fundraising; last year’s Great Birmingham Run saw them raise over £2,000 for QEHB patients!

To find out more about running for QEHB Charity in the Morrisons Great Birmingham Run, go to runforbrum.org

Plenty of laughs at QEHB Charity’s comedy fundraiser QEHB Charity’s increasingly popular Comedy Night returned to Broad Street for 2016, with attendees helping to raise much-needed funds for QEHB patients.

Comedians Steve Harris, Steven Bailey, Darius Davies and Dan Nightingale took to the stage at The Comedy Loft on Thursday 6 October, providing an evening of top-class entertainment and plenty of laughs.

Sian Averill, Fundraising Officer at QEHB Charity, said: “We are delighted that Comedy Loft kindly decided to host our Comedy Night.

“Every year this event grows in popularity, and we were thrilled that such fantastic comedians were able to give up their time.

“I’d like to say a huge thank you to everyone who purchased a ticket and came along. I hope you enjoyed it as much as we did!”

To make athe donation of the appeals mentioned please visit qehb.org or contact the QEHB Charity team on 0121 371 4852 Delivering besttoinany care

7

OCTOBER 2016 | University Hospitals Birmingham NHS Foundation Trust

Importance of early detection of cancer Breast screening aims to detect breast cancer at an earlier stage, often before women are aware of any abnormalities. Early detection may mean simpler and more successful treatment. Currently the NHS Breast Screening Programme saves an estimated 1,300 lives each year in the UK. To enable women to be screened closer to home, breast screening is carried out at a number of sites across the region. The South Birmingham Breast Screening mobile vans were located at Broadmeadow Health Centre throughout September and was screening ladies from the following GP surgeries: ■ Kingsfield Medical Centre ■ Druids Heath Surgery ■ South Maypole Surgery In October the mobile unit moves to Longbridge Health Centre.

If you have any queries or would like further information, please ring on 0121 623 6890 or visit: bscreen.org.uk/southbirmingham

The breast cancer awareness month stand will be in the QEHB atrium on October 5, 6, 13 and 20. Visit to find out more about breast cancer, breast screening services at UHB, and spotting the signs.

You can also take part in a charity raffle for Ladies Fighting Breast Cancer, supported by QEHB Charity.

Janet: My experience Healthcare assistant Janet Bentley spends her working days as part of the multidisciplinary breast team where women attend appointments at the busy Breast Screening Unit.

Understandably many women may feel apprehensive – an experience Janet understands only too well. Nearly 15 years ago, Janet was one of the first women to be seen at the unit.

The diagnostic tests confirmed Janet, then in her late 40s, would require further treatment.

Here she shares her personal experience.

“The unit had transferred from Selly Oak Hospital to the women’s hospital and it had been open less than a week when I went for my appointment. It was not a routine three-yearly screening appointment as I had discovered a lump in my breast. The mammogram confirmed that this needed to be investigated further, and I was subsequently diagnosed with breast cancer.”

Janet, who was then working with the cervical cancer screening team in the cytology department, underwent a mastectomy and chemotherapy. More than 14 months later she was ready to return to work and took an opportunity to transfer to the screening unit.

“By then I felt I knew the place. I had loved my other job but applied for this one and have now been here for 12 years.

“It is a fantastic team at the unit and I work

EXERCISE OF THE MONTH – RUGBY LEAGUE closely with the patients. Many are nervous and apprehensive and, when it is appropriate, I find I can talk to them and share some of my experiences.”

This includes Janet’s part in extensive clinical trials which lead to the development of Herceptin, which is now used to treat some types of breast and stomach cancer.

“I am pleased that I played a part in the trials and my experience has helped others.

Since my treatment there have been major advances and outcomes are improving all the time, especially for those who take advantage of services like the screening programme.”

“I think it helps when people know breast cancer can affect anyone – people like you and people like me. Many may feel anxious but it is very reassuring to know that the breast team are here to support and guide any patient’s journey through the breast unit.”

Fundraisers celebrate success October is National Breast Cancer Awareness Month, so look out for pink stands in the hospital atrium throughout the month, where QEHB Charity and Ladies Fighting Breast Cancer will be collecting together to raise vital funds for patients with breast cancer.

Back in April this year, the two charities launched a brand new (and bright pink!) £250,000 mobile mammogram trailer at Broad Meadow Health Centre in Kings Norton, equipped with leading x-ray facilities.

The mobile mammogram will be able to offer breast screenings to women out in the community, removing the need to travel to QEHB and ensuring more women are able to attend their screening and detect early signs of breast cancer.

Thanks to the new trailer, the mammogram is able to test more than 60 women per day.

“There are so many reasons that people might not attend their breast screening, from geography and time restraints through to just plain old fear, but research shows just how important it is to get checked and find these things as early as possible.

“This screening unit helps make it as convenient as possible for people,” said Veronica Kumeta, co-founder of LFBC. LFBC was established in 2000 by Veronica Kumeta and the late Sue Macmaster, after their friend Carol Knaggs was diagnosed with

WHY NOT TRY?

Being physically active can help you lead a healthier and happier life. Physical activity can reduce your risk of major illnesses by up to 50% and can boost self-esteem, mood, sleep quality and energy. It can also reduce your risk of stress, depression, and dementia.

This month sees four Rugby League teams go head-to-head in the Four Nations Tournament, one of biggest international tournaments to come to the UK for five years.

England vs New Zealand will be taking place in Huddersfield on 29 October, so why not take some inspiration from the tournament and give Rugby League a try?

Benefits ■ Enhances cardiovascular fitness and endurance ■ Builds upper and lower body strength ■ Increases agility ■ Development of ball-handling and kick skills ■ Character building sport – increases confidence ■ Reduces stress England Rugby League clubs offer many different opportunities to suit everyone; these include men’s, women’s, junior and youth rugby, as well as tag rugby and wheelchair rugby. To find your nearest club visit www.rugby-league.com/get_involved/play Did you know, UHB offers a comprehensive sport and exercise medicine service (SEMS) delivered by musculoskeletal physiotherapists and a SEMS consultant? For more information, please visit www.uhb.nhs.uk/sport-andexercise-medicine.htm

Service of remembrance

L–R: Former Lord Mayor of Birmingham Ray Hassall, Arnie Kaplan, Veronica Kumeta and QEHB Charity chief executive Mike Hammond cut the ribbon of the new £250,000 mobile mammogram trailer

breast cancer. Since launching the charity, it has already raised over £1 million which has kindly been donated to the Queen Elizabeth Hospital Birmingham Charity, helping to create a ‘centre of excellence’ at QEHB.

A service of remembrance and thanksgiving for all who have died in the hospital during the last year will be held on Sunday, October 30. The 2.30pm service will be at St Mary’s RC Church, Vivian Road, Harborne. If anyone would like further information, please contact the Chaplaincy Team on 0121 371 4574 , or the Bereavement Team on 0121 371 2450.

See www.uhb.nhs.uk for the latest news

8

University Hospitals Birmingham NHS Foundation Trust | OCTOBER 2016

Making a real difference Hundreds of people have taken the time to make a nomination in the Best in Care Awards 2016.

Listed are the names of the nominees, a short extract from their nominations and the name of the person who nominated them. Please note, where an individual or team has been nomination multiple times, only one citation has been chosen.

A&E From the moment I arrived in reception, until my discharge, the care I received was absolutely exemplary.

Sarah Hardman

Andrew Holt, Maria Round and Amanda Jinks I must say it’s the best hospital I have been to – the people are so nice and caring.

John and Susan Gardner

Abloy Rollout Team The system rollout is a wonderful innovation in practice and will save hundreds of nursing hours every year.

Beth Ward

Blood Transfusion Day Team

Carole Green

Clare Sadiq

After attending the day ward for many years, the care and support they gave Charlotte was always faultless.

Shirley Watsham

She recognised delays in administration of medication and went above her normal involvement to improve patient care.

Sarah Graves

Clare’s ability to juggle multiple projects is nothing like the Procurement team has seen before.

Rajpreet Purewal

Breast Clinic Andy Green Andy’s expertise has encouraged me to take control of my health and I have started to engage in health activities.

Caroline Berry

The surgeons and nurses are wonderful. I have had excellent treatment over the last 6 months. I would highly recommend them!

Emma Chetcuti

Angela Davis

Bridie Rowbotham

She has been a key player in managing the redesign of the sexual health service across Birmingham.

Kulsum Jaffer

Bridie is a lovely nurse. She is friendly, approachable and shows compassion towards her patients.

Sarah Steeds

Ann Smith

Burns and Plastics Hospital@ Home Team

Adam Aucutt Adam manages to make the subjects of health and safety/risk assessment fun and interesting.

Suzy Hipwood

ADS Online Project Team The online system has meant the quality of the service we offer to our clients has improved greatly.

David Temperton

Alenka Daniel She has been key to ensuring we effectively communicated changes widely with the registered nursing workforce.

Carolyn Pitt

Ann has always been such a big help within the department – she always goes that extra mile when helping people.

Luke Willis

They have worked together in very challenging times and maintained standards, achieving great outcomes.

Lynette Spain

Anthony Mechery

Burns Team

He expedites and manages the catheter list for angiogram and PCI very efficiently.

Hamid Khan

The care my daughter received when she got burnt was outstanding! I can’t thank all the staff enough.

Cara Green

Anticoagulant Team

Cancer Team

The patient journey has been enhanced considerably as a result of the continued hard work and flexibility of the whole team.

Will Lester

Very good care and very welcoming people.

Ian Taylor

Alice Price She went the extra mile to ensure her patients were happy and comfortable…

One amazing staff nurse!

Joanne Bubb

Alison Ash The patients and staff have come to rely on her and when she is on annual leave her presence is missed greatly.

Ashley Nash

Allisha-Ellen Wiggins She treated a female soldier with compassion and understanding.

This changed the young soldier’s outlook.

Hayley Rigby

Amanda Coleing She always strives to support the nursing staff and is very open and approachable towards family and patients.

Mary Lynch

The Best in Care Awards are held thanks to the generous support of Queen Elizabeth Hospital Birmingham Charity.

Find out more at qehb.org

Aprella Fitch She is extremely well liked throughout the wards that she visits, and the pastoral support she offers is very much appreciated.

Jack Richards

April Greenway She always takes time to talk to patients and families and she is vital to the smooth running of the haemophilia unit.

Gillian Lowe

Cardiac Rehab Team The offering of ‘Strictly not Rehab’ programme is brilliant – the patients are happy and their carers are too.

Joanne Bubb

Cardiac Theatres Their passion and drive to make a difference has been quite emotive at times, and absolutely should be commended.

Lisa Penney

Carmen Duff

Cleaning Team Caroline Hartley She created a badge for students on their placement. The badge has empowered students to become more confident.

Jay Smith

Caroline Liddle She always challenges the staff if she is concerned about a patient. A fine example of a HCA and a credit to the wards she works on.

Joanne Bubb

Carolyn Pitt and Fiona Glebioska They implemented the first social media campaign to recruit nurses. The impact of this has been felt in every Division.

Michele Owen

Cashiers Team The Cashiers Team always provide a warm and caring service to staff, patients and visitors who need their expertise.

Gwen Eccleston

Cath Lawler and Jane Herbert They both work tirelessly and make a huge difference to the workload of the night staff across the entire site.

Suzy Hipwood

Catherine Snelson Catherine has developed a ward round to greatly improve the care of long-stay patients within critical care.

David McWilliams

Cathy Gregory and Jackie McKie Cathy and Jackie have shown dedication to improving patient care and safety in interventional radiology.

Helen Cooke

They have had to adapt to booking and appointing patients using two systems.

David Carradine

She really goes out of her way to take care of patients. All the return patients speak highly of her and all the staff love her.

Connie Becani Palmer

Amanda Lynch

Barnaby Waters

Carol Jagpal

Patients always enjoy Amanda’s pampering days, this includes hair washing and styling and manicures.

Ann Oley

Barnaby has gone out of his way to help with our technical difficulties in our satellite X-ray department at Greet Medical Centre.

Sharon Williams

Carol has made a huge impact by utilising her extensive knowledge to change processes and improve the discharge experience.

Sarah Carmalt

Centre for Rare Diseases Team

Bernadette Fairley

Complex Discharge Team

Charlie Beddows

Bernadette has made numerous improvements in patient care and has been instrumental in setting up the Upper GI teaching days.

Ewen Griffiths

The team has changed ways of working and focused on timely assessments, improving the discharge pathway for patients.

Sarah Carmalt

Visitors make comments about his attentiveness and how he makes everyone feel special.

Kim Brown

Bernadette Smith

Carol Rawlings

Nothing is too much for Bernie, she often stays over her shift time if she is helping a member of staff or a patient.

Samantha Embley

Her commitment to maintaining high standards is absolutely second to none.

Lisa Penney

Christine always goes above and beyond what is expected of her. She is an asset to Coronary Care in every way.

Ruby Kwok

Carol Walton & Beverley Moore

Claire Lynch and Neuro Team

Their hard work is reflected in the feedback we receive from patients and visitors, and the general cleanliness of the ward.

Esen Husnu

Claire and her team took part in a QEHB Charity Skydive, raising over £7,000.

Justine Davy

Area 4 reception staff

CDU Team Patients fly through CDU at a million miles an hour and yet they treat everyone to such a high standard.

Michael Brennan

An excellent service, which I am sure is appreciated by the patients and their families.

Sue Southworth

Andrea Fernyhough & Ward 621 Andrea promotes the charity and encourages fundraising with things such as the Christmas Raffle that raised over £670.

Sian Averill

Andreia Cardoso de Silva Passionate in his job, amazing personality, which means 101% patient satisfaction.

Luca Migliaccio

Christine Hamilton

Andrew Abson Every day he would give excellent care and was fully committed to meeting their needs.

Matthew Parker

Beverley Bennett Beverley has a welcoming and approachable nature and lights up the department with her smile.

Emma Waite

These cleaners work extremely hard; they clean the wards really well and really deserve a pat on the back.

Philip Prosser

Clinical Education Team They are always available to support staff and solve any problems they may have.

Christine Hassett

Clinical Skills Team These people work so hard to help with training all the junior doctors and other staff.

Connie Becani Palmer

Colonoscopy A magnificent team showing dignity and respect whilst communicating in a caring and sensitive way.

Linda Frazier

Colorectal CNS Team They listened, they cared and treated me as an individual at one of the most vulnerable times of my life.

Julie Goodwin

Coronary Care Housekeeping Staff The team was judged ‘Winner of the Clean Ward Award’ achieving on average 99.54%.

Simon Sharpe

Craig Bradley Staff around him are inspired by his passion to ensure no patient is harmed from preventable infections.

Kerry Holden

CRF Administration Team The team are essential to the smooth running of the facility and the delivery of high quality research.

Wendy Desjarlais

Critical Care Area A Not only does this team work extremely hard under busy conditions, they provide excellent care to all patients.

Elaine Gordon

Critical Care C Nursing They have got my husband, myself and our two young daughters through the darkest times.

Emma Robson

CT Scanning Bookings Team They are willing to help out whenever they can despite the relentless demands on their time and the service.

Helen Williams

David Chance He’s a star! He is an example of what a good housekeeper should be!

Martha Stewart

David Humphries He often does not leave until well after his shift has finished as he cares about his work.

Simon Sharpe

Best in Care Awards 2016 Nominees David Peters

Emilie Harterink

HIV Service

Jamilla Kausar

Jonathan Weblin

David always goes that extra mile. He is hard working and conscientious.

Jane Roddick

It’s a great pleasure to work with her and she is an asset to the team.

Kiran Kaur

I would go home and cry, not in a bad way, but with relief that I could talk with people who would not judge.

Richard Round

If it wasn’t for the continued support and care from Jamilla, both physically and mentally, I may have just given up.

David Dudley

He has successfully implemented a new screening tool to ensure those most at need receive physiotherapy.

David McWilliams

Dawn Bishop

Emma Street

If it wasn’t for Dawn, my recovery wouldn’t have been so quick and I wouldn’t have got to see my little boy.

Demi Collins

Emma always delivers what is needed quickly, contributes ideas and frequently exceeds expectation.

Lily Draper

Housekeeping Assistants

Jane Kilminster

Julia Jones

They work so hard to keep our ward clean; they go above and beyond what is asked of them.

Cathy Martin

Not only does she work behind the scenes supporting staff, but she is also very dedicated to her role in A&E. Michelle Pike

She is fabulous in everyway and someone that other staff members can learn from.

Georgina Morgan

Dawn Roach

Endocrine Team

Dawn embodies the Trust values in her everyday work, supporting the volunteers who support our patients.

Sandra Haynes

The team have believed in me and I cannot thank them enough for all the support they have given me.

Annie. P Widdouson

Howard Marshall

Jason Goh and Ward 727

June Harrington

Continuous outstanding care. A quiet man who offers the very best.

Stephen Abbott

The consultants were exceptional – we had total faith in them that they would make him better.

Barbara O’Brien

Debbie Taylor

Endocrinology

Ijaz Ahmed Team ENT

Always willing to help and takes a lot of stress and strain off nurses by doing tasks herself.

Alex Coley, Angie Jones, Sasha Hylton-Scott

She has encouraged me to go on to do my nurse training, something I never thought I would do.

Anita Smith

The care I received was amazing and I could not fault it one bit. I cannot thank them enough.

Megan Mchugh

Firstly, my life is safe thanks to them. The whole team made sure I was cared for!

Christopher Fagbohun

Dermatology

Endocrinology Nursing Team

The team have very hard working staff who are always ready to help.

Marianne Malabanan

This is a team of nurses who work tirelessly yet effortlessly to improve the patient journey.

Helena Gleeson

They have been operating admirably, given the pressures, to ensure that patients receive the correct examination.

David Carradine

Endoscopy

Imaging Department Assistants

Through a considerable increase in activity, the team have consistently delivered the best in care for patients.

Jack Bramhall

They deliver a continuously high level of care and timely patient transitions through Imaging, all with a smile.

David Carradine

Faye O’Reilly and Hannah Buggins

Inflammation Research Facility Research Team

Imaging Booking Staff

Diane Bick I have lost count of the times patients have told me how brilliant she is.

Ahmed Elsharkawy

Dionne Greaves She works so hard in the kitchens also serving the lunches; nothing is too much trouble.

Linda Wright

Don Sims and his team Dr Sims offered reassurance and spoke to my sister in Saudi Arabia to provide support.

Zubair Khan

Donna Cox She looked after my mother with care, showing dignity at all times.

M Buckingham

Donna Hadley Donna has shown a real commitment to the continual improvement of care on her ward.

Jack Richards

Dorothy Williams She will sit and talk to patients who are feeling nervous or on their own and feeling vulnerable.

Clarice Cooper

East Block Day Unit For their excellent team spirit and resilience in dealing with the death of a colleague, whilst delivering the best in care.

Susan Morrice

Edgbaston Ward It was comforting to know that she was being looked after so well. As a family we cannot praise the staff enough.

Julie Clarke

Elaine Nicholls Through the hardest time in her life, she would always be there to listen and offer advice and support to members.

Carol Hartland

Eleanor Lee Patients adore her because she is always attentive to their needs and always has a great story to tell.

Matthew Groombridge

Elizabeth Justice Dr Justice supported me through the decision to start a family; her support was unfailing.

Magdalena Skrybant

Both nurses delivered care with respect and warmth; I heard Hannah singing happy birthday to the patient.

Denise Wixey

Jason Jones Jason is exceptional when dealing with patients who are scared or those who have learning difficulties.

Jane Lodwig

June-Marie Woodhouse She is always willing to help new starters offering advice and counsel where needed.

Christine Heath

Jay Smith Although busy, Jay always makes time for her staff and we all feel so supported by her.

Georgina Morgan

Justine Lee and Jane Tovey Between them they have headed the development of the Combat Trauma app which has been used by NHS England.

Alastair Marsh

Jean Prior Jean is an amazing domestic, very loyal to the ward, caring and committed. Her level of work is amazing.

Maggie McCann

Kam Gareja He teaches the more junior staff and assists them in resolving the issues that they have.

Victoria Jones

Jeanette Douglas Jeanette is the life blood of the Clinical Decision Unit. Without her effort and continual hard work CDU would cease to function.

Michael Brennan

Kam Shergill

Isobel is very conscientious and extremely hard working. She is always prepared to do her utmost to help both patients and staff.

Mohammed Belal

Jennie Keen

Karen Jameson

Jennie is a fantastic member of our team and it’s an honour to work alongside such a dedicated person.

Hollie Keenan

Karen always strives hard to build initiatives ensuring all staff have equal opportunities to access training.

Liam Maiden

Jack Richards

Jenny Pascoe and Sarah Williams

Karen Mullings

Jack has been extremely helpful when we have had to raise cases with him in which immediate reaction is required.

PALS Department

The care and compassion shown, not only to myself but to all of their patients, was exceptional.

Denise Wixey

I honestly believe if it were not for the amazing support I received from Karen I would not be at work today.

Joan Beddows

For the devotion to the care of a very sick patient through to his ultimate return to health.

Peter Street

Jackie Jewkes

Jillian McCready

Kate Gee

She is first rate at what she does – housekeeping is a very difficult job.

Steve Hearn

She is always there to help people; a very understanding, knowledgeable, compassionate and kind-hearted person.

Smita Patel

She does everything she can to help by organising events with the cardiac rehab team. She always puts herself last.

Margaret Mcgough

Giselle Toquero

Jackie McKie

Giselle is helpful, hardworking and passionate to her work. Always ready to help.

Prabhul Bhuvanendran Nair

She has helped develop guidelines for safe sedation – improving both patient experience and safety.

Peter Riley

Jim Williams and Maxwell Dobbs

Kate Lewis

They have translated the requirement of the complex discharge service into a tracking system.

Sarah Carmalt

Kate always made Gemma smile when she was looking after her; I cannot say thank you enough.

Gail Norman

Graham Hughes

Jackie Wills

Not only is he extremely caring to his patients but he is efficient in his practice.

Elaine Gordon

She’s a recognised friendly face for the renal patients, and has a calming effect on their wellbeing.

Pete Hewins

Jo Bubb

Katharine Draxlbauer

She encourages staff to get involved in simple, yet effective, activities which have a huge impact on patients.

Sue Atkins

By reviewing the patient information she has encouraged the clinical teams to look at practice and make changes.

Helen Cooke

Hannah McDonald

Jacqueline Carpmail

She always puts in the ‘extra mile’ to arrange short notice admissions for cancer patients.

Ewen Griffiths

Jackie is very popular within our ward and loved by everyone.

Nothing is too much trouble for her.

Matthew Parker

Joanne Parke

Katherine Duffield

She always turns up for work with a smile on her face. An asset to the NHS. Sally Harnett

During my biopsies she held my hand and made me laugh and was very patient with me.

Frances Sutliffe

Hayley McCartan

James Davis

Jodie Hunt

We had a very aggressive dementia patient; she managed to sit with him playing cards calmly.

June-Marie Woodhouse

James is a very committed individual who continuously strives to help us to improve the service we deliver.

Dean Grinham

Jodie is a shining example of how hard work, dedication and innovation has improved the care of hundreds of patients.

Shyam Madathil

Kathryn Ryan

HED Team

James Williams

The HED system is now being used by over 60 NHS trusts and by medical organisations abroad.

Tabish Ahmed

He takes care of his staff very well and ensures that the development of applications is of the best quality.

Pallavi Kumar

Jodie McDowell

Katie Parker

Jodie went to the assistance of a man taken poorly on a bus; it is truly inspirational.

Julie Tracey

I appreciated the way she treated her students as individuals, offering extra support to those that need it most.

Tamika Thompson

Helen Williams

Jamie Johnstone, Claire Moody and Aisling Longworth

Jonathan Lill

Kenneth Kok

His work on the corridors is always to a high standard and he is a real pleasure to manage.

Simon Sharpe

He has helped save the most precious possession I have (my wife) and I will always be thankful.

Ian Nicholls

They are very passionate towards research and make you feel happy about being on their unit.

Bridie Rowbotham

Georgina Embley Many members of the multi-disciplinary team have commented on how she has excelled during her time here.

Soraja Ponnusami

Georgina Falagan-Garmon She had an excellent level of care and experience, knowledge and confidence, I could go on…

Victoria Morgan

Gideon Hirschfield and the Liver Team

She has been so kind and helpful, keeping up our hopes and optimism during this difficult time.

Robert Cook

She has hugely reduced the number of calls that would otherwise have led to increased waiting times for patients.

Harry Griffin

Isobel Faulkner

I have never known a more committed, energetic and innovative team.

Valerie Oakes

Kathy is truly the patients’ advocate and will always go the ‘extra mile’ for her patients.

Rachael Smith

Kerry Hughes Gives 100% of her care.

Molly Larde

Kesavapilla Subramonian He is approachable, understanding and a caring individual – a shining example for the NHS. Margaret Jane Hewings

Kim Flemming She’s one of the most caring managers in the Trust and is passionate about offering the best care for patients.

Maureen Olwa

Laura Chambers The Clinical Decision Unit is in very safe hands and has a sparkling future with Laura Chambers at the helm.

Michael Brennan

Laura Craddock Excellent team leader; down-to-earth and easy to approach. She is well deserving of such an award.

Sherlyn Arockiasamy

Laura Goodwin She always creates a positive and enjoyable working atmosphere on the ward and makes everyone feel cared about.

Sara Holden

Laura Nicholson She has gone above and beyond to deliver an excellent service for the Upper GI Cancer patients.

Ewen Griffiths

Learning and Development I find that they are always there to help and support you in difficult times.

Matthew Masters

Liver Recipient Transplant Coordinators The LRTC achieved the most assessments and organ transplants in Europe in the last year.

Ann Turner

Liver Theatre Team Liver Theatres are a hugely committed and skilled team performing lifechanging operations on a daily basis.

Sally Austin

Mandy Parker Jinks

Monica Smith

Outpatient Pharmacy Team

My husband will only have bloods taken by Mandy, as she is very caring, friendly and always makes time.

Michelle Harrison

Monica makes my visit to Birmingham 110% worth the drive from Manchester.

Laura Bedward

The kindness, courtesy and efficiency of the extraordinarily busy Pharmacy team is remarkable.

Elizabeth Tyszkiewicz

Margaret Harries

Mike Burdon and Team

Palliative Care Team

Dignity in Care at UHB couldn’t be done without Margaret’s innovative ideas.

Sue Atkins

I was extremely impressed with the care, consideration, efficiency and professionalism of Mr Burdon and all the team.

Mary McCarthy

They deliver a Specialist Palliative Care Course to ensure the care that is given is of a very high standard.

Richard Wharton

Maria Williams Liver Transplant Team The liver transplant team have saved my life and given me the chance to ‘start again’.

Jeffrey Ramsdale

Maria is very supportive to all members of the team and she is valued highly from each member of staff.

Joanne Rose

Paresh Jobanputra MS Support Team The service has continued to look at more efficient ways to provide improved services for people with MS. Samantha Colhoun

Mark Foster Liz Shale With Liz there is no drama, no crisis, just: “Tell me what the issue is and I will sort it.”

Steve Hearn

I really appreciate his efforts which he is taking to bring innovation in his department.

Pallavi Kumar

Pathology Reception Muhammad Atif Mr Atif is the ultimate symbol of going the ‘extra mile’. His legs must be aching!

David Smith

Mark Garvey Lorraine Bateman She is always the first point of contact when anyone has a query and goes out of her way to help anybody.

Julie Hudson

He is leading the work to improve water quality and prevent infection across the Trust.

Michele Owen

Louise goes the ‘extra mile’ to please everyone on Ward 518. She is always on hand to solve every query.

Aneela Qureshi

I feel he went the ‘extra mile’ to get me up and running again after my computer blew up, literally!

Jeane McGlen

She makes sure the older woman on the ward have hair and make-up done and the men have a newspaper.

Lauren Collins

Louise empowers the individuals and gives them relevant support along the way.

Eleanor Delahaye

She works incredibly hard and always gives patients and families whatever time they need.

Jane Lodwig

Nick is a selfless, dedicated and committed individual who deserves recognition for his efforts.

Carolyn Moldrik

Nick is so caring and thoughtful towards all of his patients it is a lovely quality to see each and every day.

Joanna Smart

Nigel Suggett

Gentle and supportive. Everyone should experience the kind of care she can give.

Liga Blaua

He’s a great member of staff and anyone would be lucky to have him working on their team.

Chanelle Venna

Lucie Penall

Matron Team

She is always pleasant and helpful and really loves working with us to benefit patients.

Joanne Bubb

Each member of this team has grown and developed; this is now a role that senior sisters/charge nurses aspire to.

Michele Owen

We work hard to go that extra mile for our clients and have recently achieved our 2,000th job outcome.

Kim Brown

Ludovica Druhora

Maura Dowling

She goes out of her way to make sure that patients have the best care.

Marianne Malabanan

Nuclear Medicine

Liam Blaney and William Rea

Lupus Clinic

Many of these patients will not be aware of the hard work that went into ensuring their admission went smoothly.

Helen Southall

As a result of two procedures carried out in 2014 I was cured of chronic pain.

Many, many thanks.

Peter John Hogg

Should I ever be diagnosed with Lupus these are the team that I would choose.

Jackie Wills

Maureen Guthrie

Nursing Staff – Jubilee

Limb Reconstruction Team

She has always been there for patients and staff; she is an excellent role model.

Sarah Hannah Anderson Lines

Everyone should have an administrator like Maureen in their corner; she’s brilliant.

Ryan Herbert

I know that it’s probably their ‘normal standard’ but we’re in awe of their commitment to the elderly.

Elaine Jennings

Maxwell Dobbs

Occupational Health Team

An absolute delight to work with, Max surpasses the vision and values of UHB by miles, each day!

Pankaj Das

It’s not uncommon that the staff in the department go the ‘extra mile’ to support staff and students.

Lucy Elliott

Medical Secretaries

On-call Porters

They work tirelessly behind the scenes to ensure that the patient has the best possible treatment they can.

Sue Moorfield

Here 24/7; covering an average distance of 10–15 miles a shift; getting from A to B. Dan Phillips

Michael Winter

Oncology Department

Michael has supported his staff to develop, enabling them to confidently and safely provide excellent patient care.

Christine Reid

From the moment I arrived in reception, the care I received was absolutely exemplary.

Sarah Hardman

Michelle Deakin

OPD Clinic Cancellations

Michelle does an incredible job behind the scenes deep cleaning the wards’ regeneration kitchens.

Simon Jarvis

The requests are actioned quickly which enables us to give our patients a responsive service.

Tina Jones

Molly Larden

Ornella Lucano

She is thoughtful and attentive always willing to help where she can…

A delight to work with!

Kerry Hughes

She is a very patient healthcare assistant, she takes her time with them and has a very calm approach.

Sarah Mansbridge

Learning and Development Vocational Team To date the team have supported over 100 apprentices and nearly all have gained full time employment.

Susan Bell

Learning Hub Tutors

Lyn Jones They help patients to resolve many of their difficulties including clothing, social care and mental health.

Maxine Thompson

Linda Crutch

Lynette Spain and Burns Outreach Team

She has been there for me in clinic and on the end of the telephone – anytime.

Christine Stewart

Lynette and her team provide an outstanding service, reducing patients lengths of stay in hospital.

Jo Mason

Linda Rowe

Lynn Hessian

She always looks to the future development of the service, which will have a direct influence on patient care.

Glyn Hughes

She has a superb and patient manner.

Without her our team would not function as smoothly as it does.

Helen Chase

Lindsay Dally

Maggie McCann

She is one of the kindest and friendliest members of staff I have come across.

Joanne Bubb

Our new ward manager is very nice, hardworking and deserves to be nominated for best in clinical care!

Nasser Hassan

Linsey Corbett She regularly goes above and beyond, making my life as a ward manager much easier – a real star!

Michael Winter

Major Trauma Service I saw team members from across the entire hospital assist an injured woman to be with her dying daughter.

Zoe Seymour

Due to Robert’s special needs we could not have got through the last year without Paul’s help and support.

Brenda Davis

Peter Shilton Nick Irwin

Mashaile Citford Modipa Louise Smyth

Paul is an excellent member of staff, a great role model and well-respected member of the team.

Samuel Jones

Paul Hutton Nick Flint

Mary Smith Louise Kear

I truly believe that the team has improved service greatly over the last few years.

Chris Howell

Paul Hawkins Nan Flynn

Mark Heaven Louise Gramson

Dr Jobanputra has made a huge difference to my life by being so excellent, responsive and kind.

Angela Russell

Mr Suggett got me thorough a very difficult time. If it wasn’t for him, I wouldn’t be here now.

Phillip Prosser

Non-Patient Transport I find them fast and efficient and always available to lend a helping hand when required.

Sonia Michael

They are the best team in the Trust, delivering their service in a caring, helpful and respectful manner.

Linda Frazier

He always takes time to think of what might be best for the Hub learners.

Peter Forsland

Peter Turner He will always find a solution to the problem and he demonstrates a real ‘can do’ approach to his work.

Rachel Price

Phil Watson-Jones Phil encouraged people from R&D to take part in the 13 mile Run for Brum raising over £2,000.

Joy Johnson

Philip Haines Phil is a member of staff who always has a ‘how can I help you’ approach.

Yolande Glenn

Philip Owen I have been consistently impressed by his attitude towards patients and his great team-working skills.

Caroline Drake

Ilizarof Team The atmosphere during the physio sessions I have attended is like being with your family.

Philip Cross

PICS Team The charts are a massive innovation, which positively influences the experience for our most vulnerable patients.

Peter Vance

Pam Kang Pam is able to support renal patients, their families and the Renal Team in a way that no one else can.

Sue Moore

Printing Department Always polite when I ring them and deserve thanks and recognition for all their hard work.

April Greenway

Pushpa Sumon Pushpa always goes that ‘extra mile’ for the patients and her colleagues… an unsung hero!

Diane Sullivan

Best in Care Awards 2016 Nominees QE Combined Renal and Obstetrics Team

Rosemary Gibbins

Sarah Frost

Stephen Perks

Tina Hicks

She is always willing to help… she has even helped to shop for patient gifts at Christmas time.

David Chance

She had an impact on the whole family and they still talk fondly of how she looked after us all.

Helen Green

He provided me with an opportunity to learn new skills, increasing my chances of getting back into employment.

Lakhbir Singh

Tina is the one person that all our patients ask to be cared by. I’d be lost without her.

Louise Mann

Roy Wilkins

Sarah Gregory

Steve Sturman

Tissue Viability Nurses

Roy is our Wednesday treasure! He’s wonderful with patients and great with staff.

Liga Blaua

She is a perfect role model to every member on the ward and I myself look up to her.

Paige Hemming

He is a dedicated, caring professional who puts his patients first and goes the ‘extra mile’ every time.

Jane Young

Just one word for these guys; brilliant…

I cannot fault them.

Phillip Prosser

RRPPS Quality Team

Sarah Logan

Steve Webb

RRPPS gained accreditation against the new quality standard, one of the first NHS organisations in the UK. David Temperton

Sarah has been instrumental in developing dedicated services for young adults with kidney diseases.

Peter Hewins

He always takes the ‘extra step’ in making sure that special needs are fulfilled.

Ali Shah

Ruby Kwok

SCIT Project Team

Sue Hewings

She is very approachable, patient, and always delivers service with a smile.

Sheryl Diomo

She is always thinking of new ways to improve on all aspects of clinical and patient care.

Caroline Liddle

They’ve never lost focus or enthusiasm for the end goal and it’s this dedication they deserve recognition for.

Jane Tovey

Sue makes an impact on the patients’ wellbeing. I don’t know what we’d do with out her!

Tracy Small

Radiotherapy Tea Bar Volunteers

Ruchi Chugh

Sean Wearden

Sue Lawrence

All the ladies recognise the healing power of a cup of tea at a very challenging and emotional time.

Caroline Williams

She goes the ‘extra mile’ in ensuring the care of the older adult is exceptional.

Waseem Barkat

Sean has come to work on his annual leave and gone ‘above and beyond’ to ensure the teams were supported.

Deborah McKee

Sue is one of those unsung heroes who keep the NHS going day in and day out.

Kulsum Jaffer

It’s hard to say thank-you for something so important as the safe delivery of our child.

Paul Webb

QE Dialysis Team They pulled out all the stops to ensure that he could go on his ‘trip of a lifetime’ dialysis cruise.

Gill Hedges

QEHB+ They work in a busy, often stressful, environment to ensure that the Trust’s staffing needs are met.

Anne-Marie Garvey

Rachelle Pag-ong

Tracey Kennedy

Ruth Fielding

Sexual Health Research Team

This is a small but very committed team, who work hard and deal with large volumes on a constant basis.

Anne-Marie Garvey

The unit would not be the same without her and I think she deserves recognition for her dedication.

Rianne Fleming

Their research is a team approach, which is having a positive affect on patient care.

Joanne McCormack

Regional Block Team

Ruth Jones

Each person has an essential role in ensuring that the patient journey is as smooth as possible.

Mark Leonard

She takes great care with patients dignity and cares very much that the patient has a good outcome.

Debra Harris

Renal Team

Ruth Roadley-Battin

They have given us the best possible care that anyone could ask for. Thank you!

Patricia McNeill

She is a great role model for others working to towards the Trust values and great patient care.

Martin Biggs

Sharon Hickey and Glenys Parsons They stood out from all others and were awarded the department’s ‘Outstanding Employee of the Year’.

Simon Sharpe

Sheena Collins She is a fantastic support to her staff as team leader. She is one of a kind.

Helen Grainger

Respiratory Support Team The team has excellent patient feedback, was shortlisted for a national award and are constantly innovating.

Simon Gompertz

Ruth Spencer

Sherwin Criseno

Ruth is always smiling, she brightens up the day for our patients… Amazing lady!

Jennifer Day

He is the most hardworking, conscientious, professional person I have ever had the pleasure to meet.

Sue Mitchard

Rheumatology Team They are fantastic and nothing is too much for them, I feel looked after in their care.

Anwar Hardman

Sagar N Doshi and team

Shirley Aston

The attention given to me by Dr Doshi and the nurses in Coronary Care was second to none.

Roy Hands

She is a brilliant advocate for patients, always putting their wellbeing first.

Jade Scrivens

Richard Irving (ENT surgeon) and his Team

Simone Woodward Sam Banwell

They were always there for me to listen and share my concerns. The best care I’ve received.

Naheed Akhtar

Sam goes above and beyond to ensure that UHB is safe for patients, staff and visitors.

Trishna Tripuraneni

Simone goes above and beyond. I can count on her to give the best care to patients and staff alike.

Adrian Shaw

Site Management Team Richard Smith

Samantha Thomas

He has built close links with local schools to promote the great careers that the NHS can offer.

Margot Harbot

Always extremely helpful, but in addition managed to ‘humanise’ the whole process.

Jenny Hall

They work tirelessly and always do so with a positive attitude, providing invaluable support and advice.

Clare Johnson

Spencer Hampton Robert Bishton

Sandeep Nagra

His areas of work are always outstanding and his team leaders recognise the work he does.

Simon Sharpe

She is one in a million and I would travel the country to be treated by her.

Katherine Boulton

Roberta Batchelor

Sandeep Nagra, Professor Craddock and Team

She’s an amazing women who is well-known and respected in her local community.

Anthony Wilcox

I have received the most fantastic care and am so grateful to be alive and in remission.

Paul Graham

Robin Nichols

Sara Yates

He really is one-in-a-million and our ward is so much better for having him with us.

Terri Herbert

Sara started a box of toiletries for patients who have no relatives or who cannot afford them.

Clare Thompson

Roger Raybould

Sarah Dhariwal

Roger not only volunteers with the Trust to help patients, he also volunteers with QEHB Charity.

Sian Averill

One of her studies was nationally selected for inspection. She is truly inspirational!

Joanne McCormack

Spencer always makes sure that the operating lists in which he is working are run very smoothly.

Hari Krovvidi

Staff Health and Well Being Clinic I know that I’m not the only one to have benefited hugely from this excellent service.

Karl Stevens

Training Administration Team Training administration work extremely hard to fulfil their responsibilities in to educate our workforce.

Satvinder Aulak

Umar Ijaz Without his care I would be blind. You will therefore understand my enormous gratitude to him.

Richard Blizzard

Umbrella Health Advising Team Susan Dugmore

Recruitment Team

He is a God-send. I have genuinely never met anyone as nice as him in my life.

Dee Wright

No problem or question is too much, she is always there and ready to help.

Joanna Marie O’Brien

This team works tirelessly every day.

They deal with all of the complex cases that come through the door.

Samantha Collins

Susan Morrice

Valerie Manning

Hardworking, enthusiastic and compassionate. Great role model and an inspiration!

Liga Blaua

She is extremely helpful to all lab staff and is always receptive in taking on any innovative ideas.

Rahul Hejmadi

Suzanne Vickrage

Ward 407

She has greatly improved our patient’s experience by ensuring they receive the best care and attention.

Stacey Smith

The staff have all supported me and see me as a person and not just another newly qualified nurse.

Elizabeth Poyner

Suzy Hipwood

Ward 621

She certainly went the ‘extra mile’ for our family and made Joan’s passing easier to cope with.

Suzanne Griffin

The ward has embraced change and continued to improve care and the experience for all its patients.

Daniel Ford

Swathi Ravi

Ward 625

Swathi consistently goes above and beyond to produce accurate and timely data.

Imogen Gray

I can’t even begin to thank all the nurses for the outstanding care and compassion my mother received.

Mandeesh Narle

Tammy Lea

Ward 726

Tammy plays an integral role in the management of major trauma patients.

David McWilliams

The numerous thank you cards around the ward show the outstanding level of care given.

Georgina Morgan

Theatre Stores This team looks after the theatre staff well and maintains stock levels for all theatres in the hospital.

Simon Morley

Ward 727

Theatre Team

Ward West 2

Their ability to organise, respond and deliver highlights their dedication to delivering the best care for our patients.

Kirstie Owens

The nursing, caring and compassion shown towards me during my time on Ward West 2 was just brilliant.

Keith Ernest Morris

Therapy Services Team

Wendy Glynn, Tracy Jenkins and Bernadette Horsley

They have been pivotal in shaping the clinical service delivery for patients following major trauma.

Hannah Farrell

A massive ‘thank you’ to all. Your ward and patient care outshines the rest!

Natalie Warner

I was so proud of the ladies giving their time to make that patient leave so much happier.

Donna McGillion

Tim Wong He is well known by all patients who comment that he goes above and beyond his role.

Shirley Aston

The finalists for this year’s awards will be revealed in November’s edition of news@QEHB.

Yusuf Rajabally If it wasn’t for Professor Rajabally, I certainly wouldn’t be on my road to recovery.

Michael Dickenson

Don’t worry if you missed this year’s deadline for the Best in Care Awards: Nominations open for the 2017 Awards soon.

13

OCTOBER 2016 | University Hospitals Birmingham NHS Foundation Trust

BOOK A PLACE NOW bikeforbrum.org 0121 371 4852 charities@uhb.nhs.uk

Š2016 Queen Elizabeth Hospital Birmingham Charity is a company limited by guarantee in England (№ 10004003) and a charity registered in England and Wales (№ 1165716). Registered Office: Fifth Floor Nuffield House, Queen Elizabeth Hospital, Birmingham B15 2TH.

See www.uhb.nhs.uk for the latest news

14

University Hospitals Birmingham NHS Foundation Trust | OCTOBER 2016

BHBN AUTUMN/WINTER RADIO SCHEDULE BHBN Hospital Radio broadcasts patient requests, music, news, live sport and a range of speciality programmes to NHS hospitals across Birmingham. The station, founded in 1952, is based in new studios in the Heritage Building (original Queen Elizabeth Hospital), they are on air 24 hours a day. They can also be heard via their website www.bhbn.net and the TuneInRadio app.

MONDAY 5pm 7pm 8pm

Good Vibrations – Donna Joseph Hospital Request – Miranda Burns The Evening Show – Dale Hobson

4pm 6pm 7pm

Playing it Cool – Pete Bayliss Easy Listening – Kelly Howell Queen Elizabeth Hospital Requests – Nick Whitehouse The Evening Show – Paul Millington

TUESDAY

8pm

WEDNESDAY 6pm 7pm 8pm

Words & Music – Brian Henderson Good Hope Hospital Requests – James Chew The Evening Show – David Elliot THURSDAY

5pm 7pm 8pm

Thursday Tea Time Show– Ben Selvan Solihull Hospital Requests – Rhian Sprague The Evening Show – Chris Friday FRIDAY

4pm 6pm 8pm

Let’s Get Quizzical – Emma Boydell Pick & Mix – Brendan Delaney The Evening Show – Bill Waldron CBSO Concerts when broadcast are on Fridays from 7pm

SATURDAY

5pm 8pm

Weekend Breakfast – Dave Horton BHBN Gold – Colin Monnaf The Frock Show – Sarah Morris Queen Elizabeth Hospital Requests – Anita Shah, Michelle Woodhouse (Military Ward) (Alternate Weeks) Birmingham Sport – Live Commentaries from Villa Park, St Andrews or The Hawthornes Saturday Disco – Marky B Saturday Alternative – Olya Jeneson

9pm

The Reggae Selection

7am 9am 11am 1pm

2pm

SUNDAY 8am 10am Noon 1pm 4pm 6pm 8pm 10pm 11pm

Laid Back Sunday – Bill Waldron Kitch & Kool – Brendan Delaney Mystery DJ / Music Selection The Sunday Bash – Graham Allen Hospital Requests & Duets From The Decades – Shaz Hill Asian Mix – Raveeta Banger The Evening Show – Doug Jackson BHBN Country – Dave Horton BHBN Classical Collection

ALL OTHER TIMES – THE BHBN MUSIC SELECTION – including the light lunch weekdays at 1pm and three hours of late night love songs from 11pm Available on channel 9 on the premier bedside units and in all parts of the hospital by logging onto the qe charity-guest wifi and following the listen live links on bhbn.net bhbn.net

to donate:

Patients ready to share their genes Nearly 2,000 participants have so far been recruited to the ground-breaking 100,000 Genomes project by the University Hospitals Birmingham-led West Midlands Genomic Medicine Centre.

People are now being recruited to the national NHS England initiative in all major hospitals across Birmingham.

The project aims to improve diagnosis and treatment of rare diseases and cancers by collecting and decoding 100,000 human genomes – complete sets of people’s genes – paving the way for personalised treatment.

Eighteen NHS trusts across the region have come together to form the West Midlands Genomic Medicine Centre (WMGMC), one of thirteen centres nationwide helping to deliver the project.

The recruitment of a cardiac patient at City Hospital means that all Birmingham’s major hospitals – Queen Elizabeth Hospital Birmingham, Heartlands, Birmingham Children’s, Birmingham Women’s and the Royal Orthopaedic – are now signing-up participants.

Professor Dion Morton, Director of the WMGMC, said: “We are delighted to be playing a key part in this ground-breaking national project.

“The West Midlands’ diverse population, coupled with the expertise of our collaborators, has the potential to not only benefit our patients but to put the region at the centre of genomics worldwide. With active recruitment now taking place throughout Birmingham and wider we are making a significant contribution to the national effort.

“The 100,000 Genomes Project provides the impetus to develop genomics analysis as a core

component of specialist hospital services.

“It can provide a platform that will transform hospital specialist service, initiate world-class research and link up services across the West Midlands, enabling highest quality care to be provided at all our major centres across a wide range of conditions.”

Patients are also being recruited at Royal Wolverhampton, University Hospitals Coventry and Warwickshire, Dudley Group Hospitals and Shrewsbury and Telford NHS trusts, with hospitals in Oswestry and Hereford expected to go live in the coming weeks.

Genome sequencing is being done on blood samples from consenting patients with rare inherited conditions and their families to provide new diagnoses.

Tumour samples are being sequenced in patients being treated for cancer, to help guide the use of new drug treatments.

Doctors hope that by comparing results with those of relatives and patients with similar conditions, they will be able to identify variations that cause disease, provide diagnoses where previously there was none and offer tailored treatment for individual patients.

Latest figures show that 13,040 genomes have been sequenced nationally, with only North Thames GMC providing more samples than the West Midlands.

Criteria for participation can be found at genomicsengland.co.uk. If you think you may be eligible, talk to your doctor or contact the WMGMC team by calling them on 0121 371 4821 or emailing: wmgmc@nhs.net.

Fresh enthusiasm University Hospitals Birmingham consultant cardiologist William Bradlow is an enthusiastic supporter of the 100,000 Genomes Project – with a number of his patients having been recruited to the initiative by the West Midlands Genomic Medicine Centre team.

Dr Bradlow specialises in cardiac imaging and manages patients with Hypertrophic Cardiomyopathy (HCM) – an inherited heart condition which is one of the rare diseases being targeted by the nationwide programme.

“There is a really strong motivation for these patients to get involved,” he said. “It’s a chronic condition which has serious, potentially fatal, complications so when the chance arose to be involved I was very keen.

“At present there is no cure for HCM, but treatments are available to help control the symptoms and prevent complications.

“Treatments for individuals will depend on how their heart is affected and what symptoms they have. If we can learn more about an individual’s condition, we are better placed to be able to personalise the care we give, which means a better outcome for the patient.

“I have been involved in the project for about a year now and for me it has been a really positive experience as I hadn’t had a huge amount of exposure to genomics before.”

As well as the potential for advances in diagnosis and treatment, Dr Bradlow says the project will also improve the way patient data and information is gathered, recorded and,

Delivering the best in care

GENOME FACTFILE What is a genome?

Your genome is the instructions for making and maintaining you. It is written in a chemical code called DNA. All living things have a genome; plants, bacteria, viruses and animals. Your genome is all 3.2 billion letters of your DNA. It contains around20,000 genes. Genes are the instructions for making the proteins our bodies and make up about 1–5% of your genome. The rest of the DNA, between the genes, used to be called ‘junk’ DNA but we now know that DNA between genes is important for regulating the genes and the genome, switching them on and off.

What is DNA? DNA (deoxyribose nucleic acid) is a long molecule with a twisted, double helix shape that is made up of four different chemicals, or bases.

What is genome sequencing?

Sequencing is a technique that is used to ‘read’ DNA. and means finding the sequence of someone’s unique 3 billion letters of DNA. Why sequence a genome?

Learning more about genomes can help us to identify the cause of genetic diseases.

Some rare diseases are caused by as little as a single change (variant), like a spelling mistake, in someone’s DNA. Looking at the genome of a person affected by a rare disease can help find which DNA changes might be causing the problem.

Knowing more about their genome may mean a particular treatment can be recommended.

LASTING LEGACY

Cardiologist Dr William Bradlow

potentially, shared: “One of the things that I have found really powerful about the project is the fact that it’s encouraged us to organise information from disparate sources,” he went on. “That data in itself has huge value for re-use in all sorts of other areas.

“We are looking to try to share relevant information in a way that respects privacy but also that facilitates patient care. It creates a tremendous resource for researchers in the future.

“This is the launch pad for the delivery of true personalised medicine which won’t just be for rare diseases and cancers, the next phase will be the more common conditions too.”

The 100,000 Genomes Project has the potential to change clinical practice, bringing benefits to patients across the region and creating a legacy which embeds genomics in healthcare.

The Genomics Education Programme (GEP) has been established to support the delivery of the project but also to embed genomics throughout the NHS, ensuring staff in the wider healthcare system have the knowledge and skills to keep England at the forefront of genomics and personalised medicine worldwide. The GEP is a £20 million, three-year programme supported by Health Education England.

Many online resources are available for NHS staff, including general courses, such as Introduction to Genomics and Introduction to Bioinformatics as well as tailored training such as Consent and Ethics, and more advanced learning. In many cases the courses are either free or there is funding available for NHS staff wishing to enrol and certain modules can be undertaken as CPPD. For more information visit uhb.nhs.uk/ wmgmc-professionals-education.htm or email GenomicsEducation@uhb.nhs.uk.

15

OCTOBER 2016 | University Hospitals Birmingham NHS Foundation Trust

“Having the 100,000 Genomes Project is brilliant. If someone could finally tell us what caused Toby to be the way he is, that would be wonderful. It wouldn’t change his life but it would give us some sort of closure.”

Charlotte Williamson

Toby Williamson with his mum Charlotte who are taking part in the project

How understanding can help families There is no doubt that caring for a baby is a challenging experience – but one which is also cherished by proud parents.

Imagine though, caring for a 15-year-old baby.

That, effectively, is what the family of Toby Williamson are faced with every day at their home in Alcester, Warwickshire.

Toby was born full term after a normal pregnancy, but it soon became apparent that he was not feeding well, was sleepy and passive and had poor eye control.

Tests established that he had abnormally low muscle tone, with global developmental delay leading to severe learning difficulties and a visual impairment.

Toby’s subsequent medical history has included regular ear infections and burst ear drums (upsetting his hearing, balance and learning); reflux, leading to hospitalisation for dehydration and subsequent medication; a squint, corrected by surgery in 2004; a diagnosis of Autism Spectrum Disorder in 2010; and many genetic tests – none of which have yet found a cause for his condition.

His family are now hoping that the nationwide 100,000 Genomes Project may provide that elusive answer, after Toby became the 1,000th recruit to the initiative in the West Midlands.

“Toby is 15-years-old but has the learning age probably of about a nine-month-old and the physical ability of just over a one-year-old,” said mum Charlotte. “That will give you an idea of the needs he has and the type of help and support we give him.

“He’s a baby, basically, in a teenager’s body.

He relies on us totally for all of his personal care and all of his needs have to be met. He has very limited communication, which is all non-verbal.

“He can walk, but not very far, he has no reason to understand why he has to walk

from a to b, and he’s incredibly demanding in terms of day to day care because he has no understanding of danger. You constantly have to listen out for him, be aware of things for him and think for him.”

Doctors at Birmingham Women’s Hospital, where Toby has regular genetic checks, suggested that the family take part in the 100,000 Genomes Project.

The hospital is one of 18 across the region, led by University Hospitals Birmingham, which have come together to form the West Midlands Genomic Medicine Centre (WMGMC) – one of 13 such collaborations in England which are delivering the project.

The aim is to collect and sequence 100,000 whole genomes, your body’s unique genetic code, from patients with rare diseases and their families as well as cancer patients to enable doctors to understand the conditions better and, going forward, develop patient-specific personalised care.

“Having the 100,000 Genomes Project is brilliant,” added Charlotte, a part-time PE teacher. “If someone could finally tell us what caused Toby to be the way he is, that would be wonderful. It wouldn’t change his life but it would give us some sort of closure.

“But if we don’t personally get an answer, it could still help someone else in the future and that’s why we do it, because I wouldn’t wish our life on anybody.

“There may be some answers out there that could not only help other children like Toby but potentially, for our daughter, we would love to be able to free Rosie from the concerns about her children or her children’s children being another Toby.”

Charlotte, her self-employed project manager husband, Jay, and 17-year-old Rosie all help with

Toby’s day-to-day care, which dominates all aspects of their lives.

Rosie, a talented sailor who has competed at national and international level, is hoping to go to university after her A-levels, however, and although Charlotte employs a number of carers to help out, his parents worry about Toby’s future.

“As he grows he is becoming harder for my husband and me to manage,” said Charlotte.

“As he gets older we won’t be able to physically lift him, and we’re older parents anyway.

“We have hopes and aspirations for Toby and where he will go in the future but whether there is funding for that is uncertain because, like all these things, the money is drying up.

“Hopefully he will go on to some sort of residential college and some kind of residential living because he is just going to become too difficult for my husband and I to manage.

“But the good thing about Toby as a person is that he’s happy. I think that’s so important because there are many children who lead normal lives but are unhappy. From our point of view that makes all the hard work of looking after him more rewarding, otherwise it would be very difficult.

“It really is a tough life as the parent of a child like Toby, just walking around and trying to do all the things that people do normally. It can be quite an isolating world.”

Dr Jenny Morton, Consultant Clinical Geneticist at Birmingham Women’s Hospital, said: “Patients, like Toby, are absolutely at the heart of this project.

“Genomics is vital to the future of healthcare and this project is ensuring the NHS is providing the latest advances in diagnosis and treatment for its patients. The contributions of people like Toby and his family are helping to build the future of healthcare across the country.”

Medical students improve their clinical experience

Project Assistant Becky Parke and Jenny Young promote the project

Medical students in the West Midlands are gaining valuable experience through their involvement in the 100,000 Genomes Project.

Forty students from the University of Birmingham have been enlisted to help with the initiative – gaining additional exposure to the clinical environment as well as knowledge of wide NHS functions.

Jenny Young, a 21-year-old third-year Medicine and Surgery student from Nottingham, worked full-time on the project for six months at Queen Elizabeth Hospital Birmingham and still helps out on a part-time basis around her studies.

Other students have been engaged on 12-month flexible clinical attachment in genomics medicine at University Hospitals Birmingham, Birmingham Women’s Hospital and Birmingham Children’s Hospital.

Jenny was the first student to recruit a patient to the project and believes that being involved will be of great benefit to her studies and subsequent career in medicine.

“It was a real privilege to be given the chance to work on the 100,000 genome project,” she said.“It has given me a lot of amazing opportunities that I wouldn’t otherwise have had, such as sitting in on rare disease clinics, getting exposure to diseases and patient cohorts that I’ve never seen before.

It was a real privilege to be given the chance to work on the 100,000 Genomes project, Jenny Young “I’ve consented patients to the project, which has been fun and also given me great experience in gaining informed consent and the challenges of recruitment to research projects. I have also met lots of new people, members of staff and patients alike, and been able to practice clinical skills such as taking blood. Working with consultants, nurses and different clinical teams around the hospital as well as talking to patients has been a great experience and really built my confidence.

“Before I had only ever seen the frontline but I’ve had a glimpse of all the administration and management work that goes into healthcare and all of the support staff without whom the hospital could not run. It has highlighted to me how much manpower goes into a hospital and I’ve also started to realise the financial side of the NHS too.

“I feel lucky to have had the chance to work with a fabulous and supportive multidisciplinary team. The experience has been invaluable and I’m sure it will benefit me as both a medical student and in the future as a practicing clinician.”

See www.uhb.nhs.uk for @westmidsgmc the latest news Follow the West Midlands Genomic Medicine Centre

16

University Hospitals Birmingham NHS Foundation Trust | OCTOBER 2016

Trusts to work together University Hospitals Birmingham (UHB) and Heart of England (HEFT) NHS Foundation Trust and have agreed to work together to create a single organisation.

The outcome will be one Trust running the Queen Elizabeth Hospital Birmingham, Heartlands, Good Hope and Solihull hospitals, the Chest Clinic and Solihull Community Services, as well as the Trusts’ satellite services.

Following agreement by both Trusts’ Boards, the next step will be to prepare a business case to decide on the best way to create one legal entity to deliver the best possible clinical care for patients – either through acquisition or merger.

Since November 2015, Dame Julie Moore has been Chief Executive of both UHB and HEFT. She said: “We have agreed that the current arrangements are not sustainable.

“If we are to continue working together to maximise clinical benefits for patients, we need to implement a transformation that will deliver better access to better quality services for patients, supported by the most effective structure. Patients are not getting that at the moment despite the tireless work of staff across both trusts. We need our hospitals and services focussed on doing the best for patients, not protecting their organisational boundaries.

“The single Trust will pool the best talent and leadership from both organisations. We will make the best use of the finite resources available. By reviewing, rationalising and sharing resource across non-frontline services, we can then channel resource and investment into sustaining and developing our clinical services and sites.”

Dame Julie added: “The work undertaken between the two Trusts has so far provided greater sustainability and certainty for patients, the public and the health economy in the long term. The single organisation will build on this.”

Since the announcement was made in early September Dame Julie and Chair Jacqui Smith have met with nearly 500 members of staff

The work undertaken between the two Trusts has so far provided greater sustainability and certainty for patients, the public and the health economy in the long term. The single organisation will build on this.

Dame Julie Moore, Chief Executive across both organisations; held four public and patient member meetings in front of 350 people, and spoken to, or met with, all the local MPs, key politicians, stakeholders and media.

The appetite for change has been overwhelmingly positive. Now the work begins.

It is anticipated that the case for change will be ready to go to both Boards by the end of 2016 for decision and then will need ratification (or not) by the Council of Governors and then approval by the regulator.

There will undoubtedly be questions about the process and the potential outcome. However, unfortunately, we don’t have many of the answers as yet. The reason we announced our intention now is because we need to engage our frontline staff at both trusts in developing the case for an integrated healthcare system across

our four hospitals, satellite clinics and community services, that delivers the biggest clinical benefits for patients, in terms of treatment, outcomes and efficiencies.

What we can assure you of, however, is the following: ■ We will not be closing any of our hospitals, or existing satellite clinics or community services ■ We will not be closing any of the hospitals’ emergency departments ■ We will not be changing the names of any of our hospitals ■ We will be putting clinical benefits for patients at the heart of everything we do ■ The case for change will be led by clinical staff ■ We will continue to recruit permanent frontline staff as fast as we can

Working together – the benefits Becoming one employer will allow us to: Standardise processes and systems across the organisation, e.g. consistent procurement across both trusts would save £3 million; one common IT system would improve clinical care and administrative efficiency Leverage economies of scale in terms of buying power/negotiation Recruit and retain the best staff Rotate and train staff across appropriate sites to develop skill sets and more effectively manage rotas Reduce locum and agency spend Reduce duplication Reduce the constraints caused by organisational boundaries Share state-of-the-art clinical equipment Increase our research and development portfolio and clinical trials capability

New chapter for print manager Print manager Brian Briggs has retired after a 32-year career with the NHS including 26 with the Trust.

Brian’s working life started at 16 when he joined the printing section of Cadbury’s Bournville when half a pound of plain and milk chocolate sold for 10d (4p) and fruit and nut was 1 shilling (5p). Four years later he joined the City of Birmingham police and after two years headed to the Royal Orthopaedic Hospital to work as a porter alongside his dad. In 1972 he underwent the first of many knee operations but was able to return to Cadbury’s.

Redundancy prompted another career move and in 1985 he returned to ROH, this time as deputy head of the portering team. He was there until 1990 when he joined UHB print department based at Selly Oak. Now Brian, who has a wife Sue and daughters Emma and Kim, is looking forward to having time to go fishing and cycling and may even take up gardening.

Colleague Waqaar Ahmad said: “It has been a pleasure to work with Brian and we all wish him well in his retirement.”

Print Services Manager, Steve Elder, said: “I have worked side by side with Brian for the past 26 years in the print department. We have had many good times and laughs as well as many

Above – front row: Waqaar Ahmad, Pauline Bushell, Robert Seward, Brian Briggs, Steve Elder. Back row: Adam Reading, Christopher Clarke, Stephen Cummings, Nathan Pearce.

Left: Brian Briggs

challenging experiences along the way, during which his professionalism, knowledge and diligence has always pushed the department through any difficult periods and on to better things. His experience here will be greatly missed.

All of his colleagues here in the print department

Delivering the best in care

and I’m sure all of the staff throughout the Trust who have had dealings with Brian, wish him good luck now for his retirement and future.”

Brian would like to thank all the staff in the print room, and all the departments he has come into contact with, throughout his time there, for

their support. “I wish everyone continued success in the future. I will miss everyone, but will admit to not missing the drive along the M5 twice daily!

I look forward to spending time with my family, and being able to spend time on my garden and being self-sufficient with vegetables.”

OCTOBER 2016 | University Hospitals Birmingham NHS Foundation Trust

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University Hospitals Birmingham NHS Foundation Trust | OCTOBER 2016

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OCTOBER 2016 | University Hospitals Birmingham NHS Foundation Trust

No. 3608

Your monthly puzzle challenge Quiz Challenge

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2. What name is given to the connective tissue which links muscles to bones?

7. Actor Aaron Taylor-Johnson is married to which film director?

3. Which 1962 No 1 hit was named after a communications satellite?

8. Aquatint involves etching which metal with acid?

NONAGRAM

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ABCDEFGHIJKLMNOPQRSTUVWXYZ 1

6. Which sea contains the islands of Kea, Naxos and Limnos?

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9. In rugby union, what is the central forward in the front row of a scrum better known as?

MAGIC SQUARE

SMEAR THE CERAMICS

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EACH number in our Cross Code grid represents a different letter of the alphabet. You have three letters in the control grid to start you off. Enter them in the appropriate squares in the main grid, then use your knowledge of words to work out which letters should go in the missing squares.

As you get the letters, fill in other squares with the same number in the main grid and control grid. Check off the alphabetical list of letters as you identify them.

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HOW many words of four letters or more can you make from this Nonagram? Each word must use the central letter, and each letter may be used only once. At least one word using all nine letters can be found.

Guidelines: 14 Good; 16 Very Good; 19 Excellent.

Any word found in the Concise Oxford Dictionary (Tenth Edition) is eligible with the following exceptions: proper nouns; plural nouns, pronouns and possessives; third person singular verbs; hyphenated words; contractions and abbreviations; vulgar slang words; variant spellings of the same word (where another variant is also eligible).

USING all 16 letters of the phrase above, form four words each of four letters which will fit in the grid to form a magic square in which the words can be read both horizontally and vertically.

HN

OC AR

HN

GO

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RM

Hard

EACH row and each column must contain the numbers 1 to 9, and so must each 3 x 3 box.

4 8 1 1 5 7 2 4 6 4 4 3 7 5 2 5 8 3 4 9 7 3 8 2 7 4 3 8 9 5 6 5 2 4 3 9 8 6

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EASY SUDOKU 9 3 8 1 7 5 2 6 4

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MAGIC SQUARE: cosh; once; scar; herb.

WORD PYRAMID: Pencil sharpener.

EQUALISER: Clockwise from top left – subtract; add; divide; multiply.

Total: 6.

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DOWN 1. One is certain to double it (4)

7. Forbidden fruit stuck in one’s throat (5,5)

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HERE are two miniature fivesquare crosswords using the same grid – but the letters have been mixed up.

You have to work out which letters belong to which crossword.

EQUALISER 1 9 3 4 7 4 4 6 4 2 1 1 PLACE the four signs (add, subtract, multiply, divide) one in each circle so that the total of each across and down line is the same.

Perform the first calculation in each line first and ignore the mathematical law which says you should always perform division and multiplication before addition and subtraction.

All puzzles on this page are supplied by Sirius Media Services.

To try more of our puzzles interactively online go to www.puzzledrome.com

PREVIOUS SOLUTIONS CROSS CODE

3

ACROSS 5. A thousand consume beef perhaps (4)

PZ1P3608 © Sirius Media Services Ltd

QUIZ CHALLENGE: 1 Columbo; 2 Hemp; 3 By an external authority or law; 4 Morocco; 5 Risotto; 6 Strawberry; 7 The Irish Free State; 8 Wake Me Up; 9 Gouache; 10 The Elbe.

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WORD PYRAMID SPELL out a 15-letter word or phrase by moving from one chamber to another within the pyramid. You may only enter each of the chambers once and may only A proceed through openings in the T walls. The first letter may appear in any E T chamber.

CRYPTIC CROSSWORD 1

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10. What is distinctive about a Bohm flute?

5. Which golf club is also known as a number ten iron?

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1. In which European country is Magyar spoken?

4. Which artist painted a portrait of Winston Churchill that was later destroyed?

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FIVE ALIVE:

(1) Across – Wiser; Grown; Ditch.

Down – Waged; Shout; Ranch.

CRYPTIC CROSSWORD: Across – 3 Serve time; 7 Frump; 8 Eastleigh; 9 Risen; 10 Freeing; 13 (2) Across – Globe; Sitar; Odour.

Down – Gismo; Outdo; Error.

Spare; 14 Ruing; 16 Route; 17 Dreamer; 21 Niger; 22 Guerrilla; 23 Rings; 24 Wednesday.

NONAGRAM: Down – 1 Aforesaid; 2 Substance; 3 Spender; 4 Voter; 5 There; 6 creep; crêpe; crimp; cripes; crisp; Megan; 10 Flier; 11 Indulgent; 12 Gatecrash; 15 Granary; 18 Rouge; 19 empire; empiric; epic; epimer; Aaron; 20 Elias. epimeric; impi; IMPRECISE: peer; QUICK CROSSWORD: peri; perm; piece; piecer; pier; pierce; Across – 1 Chalet; 4 Campus; 8 Sortie; 10 Detain; 11 Laden; 12 pieris; pismire; précis; precise; Leaves; 14 Eureka; 16 List; 17 Deer; 19 Pict; 22 Scam; 26 Roller; 27 premise; price; prim; prime; prise; prism; recipe; ripe; scrimp; scrip; Allege; 28 No one; 29 Shanty; 30 Daring; 31 Titter; 32 Cellar. seep; sempre; simper; sipe; spec;

Down – 1 Castle; 2 Aerial; 3 Exiles; 5 Avenue; 6 Prayer; 7 Sandal; 9 specie; sperm; spic; spice; spicier; East; 10 Deed; 13 Vigil; 15 Regal; 18 Preset; 19 Pliant; 20 Centre; 21 spire; spree.

Troy; 22 Sand; 23 Cleave; 24 Menial; 25 Merger.

listening to you Contact the editor: Annie Roberts, news@QEHB, Communications, Wolfson Building, University Hospitals Birmingham, Mindelsohn Way, Birmingham B15 2TH Email: annierhealth@gmail.com Designed by graphics@uhb.nhs.uk

8. Make good socks? (4) 9. Scared revolutionary leader in struggle had extraordinary need (10)

2. Charge on one form of transport (4) 3. Substance to be of importance (6) 4. Put a small piece of metal into the instrument (6)

12. Entrance inside a building (6)

5. Deems model somehow to be unduly interfering (10)

13. One who believes in the redistribution of tithes? (6)

6. Suitable setting for kitchensink drama? (5-5)

14. In South Dakota note another 10. Unprofitable races are like drunk (6) this presumably (3,2,1,4) 16. Flowery girl left (6)

11. Virtue one of us has, my word! (8,2)

17. Person I met wandering was a disciple (5,5)

15. Me rude? Could be affectedly modest (6)

20. Not a profit to be insured against (4)

16. Leonard climbing underneath marsh plant (6)

21. Real smiles coming from French port (10)

18. Utter converse (4)

22. Land is let almost (4)

19. Hopeful girl (4)

QUICK CROSSWORD 1

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ACROSS 2. Moral story (7) 7. Ballpoint pen (4) 8. Unit of language (4) 9. Meat product (7) 10. Arrive (4) 12. Engrossed (4) 15. Confused conflict (5) 17. Honey-making substance (6) 18. Dried grape (6) 19. Nuclear (6) 21. Elder (6)

22. Mannequin (5) 23. Old (4) 26. Vend (4) 28. Rejoinder (7) 29. Arm bone (4) 30. Circular band (4) 31. Equilibrium (7) DOWN 1. Metric weight (4) 2. Stance (4) 3. Groove cutting tool (6) 4. Sports jacket (6) 5. Large jug (4)

6. Cut short (4) 10. Musical work (7) 11. Minute organism (7) 13. Omen (7) 14. Coiling plant shoot (7) 15. General principle (5) 16. Painting frame (5) 20. Force (6) 21. Time of year (6) 24. Chasm (4) 25. Dreary (4) 26. Withered (4) 27. Period before Easter (4)

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Metchl

Site map

B15 2GW

ey Park

ue Aven

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sham Hintle

Car ParktiD e nt

Centre for Clinical Haematology

Busy Bees Nursery

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Birmingham Women’s Hospital

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University Station

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/ Patient / Visitor (non - A&E & CDU)

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Parking on the Queen Elizabeth Hospitals site

QEHB Parking – Car Park A

Ambulances & Buses only

When visiting our hospitals we recommend the following car parks: Queen Elizabeth Hospital Birmingham use Car Park A Heritage Building (Queen Elizabeth Hospital) use Car Park D Emergency Department (A&E) or CDU use Car Park D If you are using a sat nav, please make sure it has been updated recently. The post code B15 2GW will bring you onto the hospital site. Once on site, please follow road signs to the relevant car park.

Visitor and Patient (non - A&E & CDU)

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Learning Hub

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Cancer Centre

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Nuffield House

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Parking

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Cancer Centre

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Institute of Translational Medicine

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Selly Oak

Info desk

TAXI

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Shuttle bus Smoking shelter

The free shuttle bus service runs from 07:00–19:00 Monday–Friday (excluding Bank Holidays)

Main Entrance (all wards and departments, Heritage Building)

Community Orchard and Gardens www.uhb.nhs.uk/orchard

Correct at 26 September 2016

Keep up with UHB online: uhb.nhs.uk facebook.com/QEHBofficial twitter.com/uhbcomms News@QEHB 2016_10_October.indd 20

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