The Pulse Autumn 2022

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THE BRINGING MEMBERS, STAFF AND PATIENTS THE LATEST TRUST NEWS Autumn 2022 | issue 21 North West Anglia NHS Foundation Trust

p5 p6 p7 p10 p13 2 Contact Us The Pulse magazine is compiled by the Communications Team at North West Anglia NHS Foundation Trust. If you have any comments, or would like to make a suggestion about a subject you would like to read about in our magazine, please call the Communications Team on 01733 678024 or email: nwangliaft.communications@nhs.net Using provideDoctortechnologydigitaltosupportcancerdetectionreturnstoZambiatosupportfornewcriticalcareHospitalvolunteerchosenasCommonwealthGamestorchbearerAndy’sheromomentStrictlystarvisitsourhospitalsTHE BRINGING MEMBERS, STAFF AND PATIENTS THE LATEST TRUST NEWS Autumn | issue 21 North West AngliaNHS Foundation

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WELCOME FROM THE Chief Executive Welcome to the Autumn edition of The Pulse. It has been a busy year in our hospitals so far and that is probably why it feels that 2022 is going by in a flash! As we head into the cooler months, I want to register my thanks to our staff who have worked through some unusually high temperatures this summer. I know we should not complain about sunny days, but the heat this summer has presented us with extra challenges around keeping patients and equipment cool and our staff comfortable while on their feet for a 12-hour shift. I am hugely proud of all our hospital teams for the way they continue to care for our patients and their families, as well as each other. The NHS family is like no other workforce. You can read about some of our amazing staff and volunteers in this issue of The Pulse. Dr Toby Hoskins is using his skills to support the health of people in Zambia on page 10 and long-serving volunteer Tony King tells us of his pride in carrying the Commonwealth Games torch as part of its journey across the country to Birmingham in July, on page 13. Turn to page 5 to hear how Emergency Planning team member Andy Howes used his life-saving skills while off duty when he revived a neighbour who had collapsed. The young man was just weeks away from becoming a father and, thanks to Andy’s swift efforts and skill, he and his family are now doing really well. I’d like to highlight our update on page 4 featuring the latest stage of the construction programme at Hinchingbrooke Hospital, where we are building a new state-of-the-art Main Theatres Block to replace the operating theatres in the main hospital which are coming to the end of their life span. We have also shared some case studies that show how digital innovation is improving our patients’ care and experience. Read all about the technological advances we are making on page 7. Thank you for taking the time to read The Pulse. If there is a topic that you would like to read about in particular, please contact our Communications Team via email: nwangliaft.communications@ nhs.net with your comments. Our next edition of The Pulse will be published in December 2022. Caroline Walker Chief Executive Officer

Dr Rege will continue working for the Trust in her role as a Consultant Haematologist. She will also continue to support the organisations’ leadership and coaching programmes on a part-time basis.

3 WELCOME TO OUR TRUST

New Chief Medical Officer Dr Callum Gardner Jane, John and Michelle at a Council of Governors meeting

Welcome to our new Governors

Three new Public Governors and three new Staff Governors have been appointed to join our Trust Council of Governors and will play an active part in the running of their local hospitals.

TRUST APPOINTS NEW CHIEF MEDICAL OFFICER

The Trust has appointed new a Chief Medical Officer, Dr Callum Gardner, to its Board of Directors. Dr Gardner, will join Team NWAngliaFT on 12 September following the announcement that current Chief Medical Officer, Dr Kanchan Rege, is stepping down to take Drsemi-retirement.Gardnerhasbeen Medical Director at The Rotherham NHS Foundation Trust, since 2018, although prior to this, he worked for North West Anglia NHS Foundation Trust as Deputy Medical Director and Divisional Director for the Emergency and Medicine Division. He is a consultant acute and general physician with a sub-specialty interest in respiratory medicine. Before joining the NHS, he was a doctor in the Royal Navy for almost 18 years.

Caroline Walker, Chief Executive Officer at North West Anglia NHS Foundation Trust, said: “We are really pleased to be welcoming Dr Gardner back to our organisation. He has a wealth of experience and will be a great asset to our Board. We are looking forward to working with him. “I would like to thank Dr Rege for her hard work and dedication as Chief Medical Officer. She has helped lead us through some challenging times, particularly in the past two years of the pandemic.”

Welcome to three new Public Governors; Michelle Nebel, who will represent members living in Stamford and South Lincolnshire. Michelle, who lives in Ryhall, is a volunteer for Evergreen, secretary of the Stamford food bank and past secretary of both the Stamford Patient Participation Group and Empingham Medical Centre Patient Participation Group. Alison Mackie, who has taken up a governor role within the Huntingdonshire constituency. She is a retired HR professional who retrained as a secondary school teacher and is a member of the patients’ forum at her local GP surgery. Jane Pigg, who has stepped in to a vacancy within the Trust’s Greater Peterborough constituency. She is a former long-serving employee of North West Anglia NHS Foundation Trust, having retired from her post as Company Secretary in 2019. She has been a Peterborough resident for more than 30 years. Our new Staff Governors are, John Boulter, who works in Technical Services, and Chaplain Roger Cresswell have taken up two vacant Staff Governor posts to represent their colleagues at Hinchingbrooke Hospital. Elaine Brock, who works in the phlebotomy team at Stamford and Rutland Hospital, has been appointed to be a voice for her colleagues. Trust chair Steve Barnett, said: “I would like to welcome our six new recruits to our Council of Governors and I look forward to working with them. Our Governors represent the interests of the patients, public and staff members served by our hospitals and play a vital role in the way we both develop and deliver our services.”

OUR ONGOING ESTATES WORK

Theatres Block development in full swing as crane arrives on site Works continue across our Hinchingbrooke siteTower crane at Hinchingbrooke

Arshiya Khan, Deputy Chief Executive and Chief Strategy and Transformation Officer, said: “As well as our ongoing estates work, and the redevelopment of our Theatres Block, we are looking to the future in Phase 3 of our exciting redevelopment programme. This is dedicated to building a new hospital on our site by 2030. We have already been working with architects on what a new hospital will look like and have been holding workshops with our staff to gather their expert view on what we need to best care for patients and how departments will link to provide a seamless patient journey. It has been great to work together to provide a hospital which will not only be a great place to work, but also provide the best facilities for our patients in the future.”

The construction of our new state-of-the-art Theatres Block at Hinchingbrooke Hospital reached new heights with the arrival of a tower crane on site. The tower cranes arrival has taken the build to the next stage of construction, which is scheduled to be completed in Autumn 2023. As the construction progresses, each stage will be captured via a time lapse video which has started recording the activity on the site as it moves up from foundation level. Arshiya Khan, Deputy Chief Executive and Chief Strategy and Transformation Officer at the Trust, said: “This is an exciting stage of the development as we reach major milestones and watch the Main Theatres Block take shape. There has been a lot of hard work completed behind the scenes in order to get to this stage, so it is very exciting to see our vision becoming a reality.”

The new block will house seven operating theatres, featuring the latest in surgical technology and the potential to use robotic equipment. There will be a dedicated obstetrics theatre and paediatric recovery area specially-designed for our younger patients. The build plans have also factored in the opportunity to increase space to accommodate any future service need. The Theatres Block is the second phase in the redevelopment of Hinchingbrooke Hospital. Phase 3 of the programme is dedicated to a new hospital build by 2030 in order to replace the main hospital site, which is experiencing known structural issues with the roof and walls, due to the concrete used in the original construction process in the 1980s.

Hinchingbrooke Hospital is one of four hospitals in the East of England affected by structural issues relating to the concrete panels used in the construction of some of the walls and roof. These panels, made from Reinforced Autoclaved Aerated Concrete (or RAAC for short) were reviewed in a site-wide survey carried out by structural engineers when the issue first came to light. To ensure we keep a very close eye on the issue, our Estates and Facilities team are working on an ongoing rolling programme across the affected areas of the hospital site to ensure that we can be aware of any faults as soon as they arise, implement safety measures and carry out remedial works. We are awaiting a decision on funding for a new hospital redevelopment, which is likely to be made by October 2022. However, as we need to replace the RAAC building by 2030 we are pressing ahead with plans so that we can progress as much as possible for the new build when the funding is confirmed.

HINCHINGBROOKE4 REDEVELOPMENT

2. Position yourself so your shoulders are directly above your hands.

5 A TEAM NWANGLIAFT HERO

“I don’t really remember any of what happened at the time,” says Shane, who is just 36 years old and had no previously known underlying condition that could have contributed to his cardiac arrest. “I am incredibly grateful to Andy and to everyone who stopped to help me that day. It’s because of them that I will get to see my son grow up and I can’t thank them enough. We have asked Andy and his wife Naomi to be godparents to our son Leo, who was just a few weeks old at the time this happened.”

AT HOME HEROICS SAVE THE LIFE OF LOCAL MAN

4. Keeping your hands on their chest, release the compression and allow their chest to return to its original position.

5. Repeat these compressions at a rate of 100 to 120 times a minute until an ambulance arrives or for as long as you can. If there’s a chance the person who’s unwell has COVID-19, place a cloth or towel over their mouth and nose and do hands-only CPR until an ambulance arrives. Shane Reilly Andy Howes and baby Leo

3. Using your body weight (not just your arms), press straight down by 5 to 6cm (2 to 2.5 inches) on their chest.

Andy started compression-only CPR and asked for 999 to be called straight away, telling the operator what was going on. “My wife then suggested we call on another neighbour who is a paramedic, thinking she may have a defibrillator in her response car at home.” Thankfully the defibrillator was there and they alternated between the advised shocks from the defib and continued CPR. Amazingly, after the second cycle, Shane responded. By this time, land and air ambulance had arrived on the scene and Shane was breathing with a pulse, but remained deeply unconscious. He was taken to hospital where he remained whilst he underwent further tests. He was discharged after having an Implantable Cardioverter Defibrillator (ICD) fitted to prevent this happening again to him in the future.

“Cardiac arrest is something I’ve sadly had to deal with many times,” says Andy. “But it is usually in a fully-equipped resus room of an emergency department, with lots of other trained staff around to support. I knew I had to act fast though because the likelihood of anyone surviving this out of a hospital environment is very slim.”

Saving lives and responding to emergency calls on the job is something staff member Andy Howes is fairly used to in his role within the Resilience and Emergency Preparedness Team, and with his extensive nursing background. It was experience that would come in handy one Saturday morning…“I was just about to eat my breakfast when my wife shouted for me to ‘get outside now’,” says Andy. “She’d heard a commotion and someone shouting for me to come to them. I went outside and saw a group of worried neighbours standing around someone lying unconscious and face down on the ground. As I approached – still in my pyjamas - I saw it was the partner of our neighbour’s daughter, Shane Reilly.”

Andy knelt beside Shane and carefully rolled him over to assess what the problem could be. It was immediately evident to Andy that Shane was in a state of full cardiac arrest.

Andy is thrilled to have been asked to be godfather to Shane’s son and whilst he wouldn’t wish that situation on anyone, he said he would always jump in and help should someone find themselves needing CPR again. “You go into autopilot when you’re trained to deal with lifesaving scenarios,” said Andy. “You simply can’t ignore that plea for help. Basic Life Support is a core skill for everyone and I’d advise people to seek out some training because you just never know when you might need to use it.”

Knowing basic CPR is important. If someone is unconscious and not breathing normally, call 999 and start CPR straight away.

CPR on adults To carry out a CPR: 1. Kneel next to the person and place the heel of your hand on the breastbone at the centre of their chest. Place the palm of your other hand on top of the hand that’s on their chest and interlock your fingers.

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Caroline Walker, Chief Executive Officer at the Trust, said: “We were thrilled when Craig offered to work with our North West Anglia Hospitals Charity at the beginning of this year. Unfortunately, our visiting restrictions at the time meant we could only introduce him virtually to staff via some online meetings. However, on Friday he very kindly gave up his time to visit Peterborough City,

Hinchingbrooke and Stamford and Rutland Hospitals, much to the delight of our staff, volunteers and patients! “We are really proud and grateful to be working with Craig, who can use his public platform to help us fundraise and promote our charity name. It was a lot of fun hosting him at our sites and we will next see him fly the flag for the Trust when he attends our first North West Anglia Hospitals Charity Ball, happening in November, in Peterborough.”

Craig’s day at our Trust began at Hinchingbrooke Hospital where he officially opened the hospital’s new sensory garden, before he moved over to meet patients and families on Holly Ward, as he went on a meet and greet tour. Craig then went on to meet the fabulous Friends of Hinchingbrooke Hospital volunteers, who raise valuable funds for the hospital. After visiting Hinchingbrooke, Craig went to visit staff in the Emergency Department at Peterborough City Hospital who are continuing to work under immense pressure. During this visit Craig opened a new staff room which had been refurbished by generous donations from IKEA. Staff and patients were then given the opportunity to meet Craig in the hospital’s main atrium courtyard.

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Staff and patients were delighted to welcome Craig Revel-Horwood to our hospital sites last month. Our North West Anglia Hospitals’ Charity Patron was visiting our hospitals to see firsthand the great work the charity has been doing supporting staff, patients and our hospital environments.

CRAIG ‘QUICKSTEPS’REVEL-HORWOODACROSSTRUST SITES TO MEET STAFF AND PATIENTS Want to support our Charity? If you’d like to support North

Patients and staff on the John Van Geest Ward at Stamford and Rutland Hospital were treated to a visit from Craig during a site wide tour. The day then finished with a meet and greet in the hospital’s staff wellbeing garden.

THXNHS to 70191 Fundraising, payments and donations will be processed and administered by the National Funding Scheme (Charity No: 1149800), operating as DONATE. Texts will be charged at your standard network rate. For Terms & Conditions, see www.easydonate.org. The

with a new

It was the first time Craig has visited the Trust, following the announcement of his Charity Patron role in January 2022, he said “I had an absolute ball visiting the three hospitals. I even tried my hand at hospital radio and gave a quick Charleston class to a nurse! It was a-ma-zing meeting everyone and I look forward to many more opportunities to work with such an important and inspiring organisation in the future.” West Anglia text Trust’s charity undergone a refresh name, logo charity Charity

NORTH6 WEST ANGLIA HOSPITALS’ CHARITY

Hospitals’ Charity* you can donate via text: • To donate £5, text THXNHS to 70970 • To donate £10,

and

A member of the Histopathology Team using state of the art technology Colleagues from NHS Digital visit Peterborough City Hospital

Key individuals within the NHS who specialise in enhancing digital in hospitals across the country visited the Trust for the launch of the Digital, Data and Technology Strategy. Helen Clifton, Executive Director of Product Delivery at NHS Digital, Sonia Patel, System Chief Information Officer at NHS England, Dermot Ryan, Director of Front-line Digitisation at NHS England, Dave Turner, Chief Technical Officer at NHS England and Luke Readman, Regional Director of Digital Transformation for East of England, visited the Trust to learn more about our digital ambitions and also provide advice on how best to get Chiefthere.Executive, Caroline Walker commented, “We look forward to the continued support from these key individuals. They will certainly help us to achieve the necessary improvements along our digital journey.”

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7 SMART DIGITAL CARE Patients being cared for by the Trust in the future will benefit from a new digital approach to their health and care.

During their visit the group got the chance to visit a number of areas across Peterborough City Hospital, including Pathology and Diagnostic Imaging, to learn about digital advancements already occurring at the Trust.

The Department has seen a 25% increase in slide workload since the commencement of the recovery phase following the COVID-19 pandemic. Digital histopathology allows for faster case reporting as well as virtual case review between multiple professionals, speeding up referral times where required and helping to moderate the impact of the increased workload. Full digitisation in histopathology opens up opportunities for the Trust to explore new technologies such as Artificial Intelligence (AI)based algorithmic screening of slides. AI-enabled computer software uses algorithms to examine digital slides to determine the likelihood of a cancer being present. In an initial validation study, these algorithms were used to analyse pre-selected, anonymised sample slides from NWAngliaFT patients which had previously been reported by local pathologists. The software proved to be effective and accurate in predicting important diagnoses in breast cancer patients. A similar validation study for prostate cancer biopsies is planned. Following the validation study, the Trust has now become a part of a multicentre extended trial, focusing on breast cancer patients. This extended trial will examine the software’s performance when prospectively interpreting 10,000 breast biopsies (in combination with pathologists’ assessments), and assess its impact on the quality and speed (and, by extension, capacity) of pathologists’ reporting of these samples. The study is due to commence imminently and last for 12 months.

Using digital technology and AI to support cancer detection

The new Digital, Data and Technology strategy, which has been pulled together with input from Trust clinicians, non-medical staff and patients, lays out a clear five-year strategy to guide the Trust’s approach to digital, data and technology, helping us to become a data-driven organisation that provides smart digital care to all Forpatients.ChiefDigital Information Officer, Geraldine Wingfield-Hill, the importance of this strategy cannot be underestimated. She said: “It is widely acknowledged that the long-term sustainability of health and social care is dependent on having the right digital foundations in place. This is a vital step into the future for the Trust, as we plan to work smarter, more sustainably and also provide better care for patients. “Digital technology makes things safer and more convenient for our patients; and when done well, can make all our lives easier. Our patients are looking for more control, convenience and involvement in how they manage their health and wellbeing, and access care. This strategy has the patient at the heart of it, as we strive to provide sustainable and improved local care for local people.”

Patients are benefitting from a new digital approach to their health and care and the Trust’s Histopathology Department are paving the way for digital technologies to become the norm at the Trust.

DIGITAL, DATA AND STRATEGYTECHNOLOGYLAUNCHES

The pandemic was an extremely difficult time for everyone, but especially so for patients needing a stay in hospital, their relatives who were unable to be with them and for our staff who worked in some of the most challenging conditions imaginable. It was a great relief when the government announced the ‘Living with Covid’ plan, as it signalled a more hopeful future where we weren’t quite so fearful of the Coronavirus that has been dominating our world for the last couple of years. “Being a healthcare setting, it took slightly longer for it to be deemed safe enough to lift some of the restrictions that the rest of the country waved goodbye to some time ago” said Jo Bennis, Chief Nurse. “This included the need for social distancing and allowing visitors back on to our wards – which was something that we knew was a huge strain on our inpatients and their loved ones. Thankfully we are now back to full visiting across all sites and that’s something we hope we don’t have to impose such severe restrictions on again.” Hospitals however, are bound by government guidance still and should the situation change with Covid, there may be a need to reintroduce some infection control measures to prevent the spread of infection to patients who are already vulnerable. “We did have to bring mask wearing back to clinical areas recently,” said Jo. “This was after careful review, as with all of the decisions we make around patient safety. For now, it is the most appropriate option for patients and along with good hand hygiene on entering and leaving our hospitals, we hope it will be enough to keep the rise in cases in our hospitals more stable.”

Living with Covid – what’s changed in our hospitals?

A member of staff receiving their flu vaccine last year

GETTING8

STAYING WELL FOR WINTER

READY FOR WINTER Winter is coming, and as the cold weather settles in it can have a dramatic effect on your health, especially for people aged 65 or older, and people with long-term conditions such as asthma, diabetes or heart conditions. Younger children and pregnant women are also more at risk from winter ailments. But there are lots of things you can do to stay well this winter. Get your flu jab if you’re at risk Having your flu jab is one of the most important actions you can take to protect your health. So, please don’t risk your health as flu can, and does, kill. It’s vital you have the flu jab if you’re eligible. Make sure your medicine cabinet is winter ready There are lots of other winter illnesses that you can protect yourself against. A well-stocked medicine cabinet is important to support you with coughs and colds. Make sure you have stocks of cold remedies, painkillers, antiseptic cream and plasters. It’s always important to keep medicines out of the reach of children. If you get a cold you can usually look after yourself by resting, drinking plenty of fluids to avoid dehydration and avoiding strenuous activity. Painkillers such as ibuprofen or paracetamol can relieve aches and pains. Stay warm and keep well It is important to keep warm in winter – both indoors and outdoors. Keeping warm over the winter months can help to prevent colds, flu and more serious health problems such as heart attacks, strokes, pneumonia and depression. To keep warm at home during the day, try to heat your main living room to around 18-21°C (64-70°F) and the rest of the house to at least 16°C (61°F). Set the timer on your heating to come on before you get up and switch off when you go to bed, and in very cold weather, set the heating to come on earlier, rather than turning the heat up. Eat healthily Food is a vital source of energy for everyone, which helps to keep your body warm. Try to make sure you have hot meals and drinks regularly throughout the day and keep in touch with your friends, family and neighbours in case they have not been able to get out to the shops. Eat plenty of fruit and vegetables – try them in stews and soups – and keep some tins in stock when snowy/icy weather is forecast.

3. After a conversation with you they will either offer you advice and guidance to care for your condition yourself or refer you to the right service and care that best suits you – they might arrange a home visit, or they might make an appointment for you at a walk-in clinic or primary care hub. Whatever the face-toface care and treatment you receive – it will be the most suitable one for you.

9 YOUR HEALTH SYSTEM

1. When you call, you will be asked a number of questions, so we understand your needs.

North West Anglia NHS Foundation Trust, which runs hospital services in Peterborough, Huntingdon, Stamford, Ely and Doddington, is committed to working together with our partners across the local system to jointly focus upon reducing health inequalities and giving people more control over their own health and wellbeing. We will aim to utilise the world-class research and innovation within our area to help deliver great services in the future. We also need to focus on doing all of that whilst being environmentally and financially sustainable and building a more resilient workforce. Local health and care organisations have been working together for some time already and we all share the same vision to make a real difference to the lives of local people and communities. By bringing us together under one ICS we have a great opportunity to work closer together than ever before, to ensure local people and communities are at the heart of all we do and to work together on the challenges that will inevitably come our way. You can keep up to date on latest news and developments of the ICS by visiting the new ICS website www.cpics.org.uk that is packed full of helpful information.

In Cambridgeshire, Peterborough and South Lincolnshire there are many places you can go if you urgently need healthcare, but it is not a serious or lifethreatening emergency. If you are unsure of the service you need, or you need immediate medical advice, call 111, or you can access NHS111 online. Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist or even a GP, and can arrange face-to-face appointments if they think you need one. NHS 111 advisers can also assess if you need an ambulance and send one immediately. By calling NHS 111 it’s quick and easy to access the urgent care services you need. It’s free to call and patients who need it will be supported by an expanded team of clinicians. With your consent, information on your past care and needs will be shared so that the team dealing with your care know you as a patient, and your experience is Theimproved.process is straightforward:

On 1 July 2022 the Cambridgeshire and Peterborough Integrated Care System officially came into operation. Integrated Care Systems (ICSs) are partnerships of organisations that come together to plan and deliver joined up health and care services, and to improve the lives of people who live and work in their area. There are now 42 ICSs across England. Our ICS brings together health and care organisations, local authorities, and Voluntary, Community and Social Enterprise organisations across Cambridgeshire & Peterborough in order to promote, support and improve the health and wellbeing of almost a million people living locally.

Not sure what to do? Call NHS 111

2. If, when you have explained your needs, we feel you need to talk to a nurse, a doctor, a pharmacist, someone from the mental health or social care service or another health professional - you will be directly and quickly passed through to a new service called the Clinical Navigation Hub – where the people who provide clinical support are there to help.

A NEW ERA FOR HEALTH AND CARE SERVICES

4. Of course, if we feel you are a 999 emergency then an ambulance will be dispatched immediately.

Doctor returns to Zambia to provide support for new Critical Care Unit

The highlights of my career will always be when you see a patient improve to the point of being able to talk with them. I do also get great comfort from being able to help the families of patients who we know won’t survive. It’s a terribly traumatic time for a family and we strive to ensure they can cope, understand and move forward knowing that everything possible was done for their loved one. After 42 years at Peterborough, I plan to retire soon and take some time with my husband and daughter, who is a medical student up North. I’m also looking forward to spending time with friends and indulging in all my hobbies, none of which involve exercise!”

HONOURING LONG SERVICE TO THE NHS AND OUR HOSPITALS

TobyIvensand his colleague Julie in Theatres at Peterborough City Hospital

Recently, we have seen Critical Care Sister, Susan Thurston reach an incredible 42 years’ long service: “I came to Peterborough in February 1980 with the intention of staying just six months to complete the Critical Care course that ran here then. Having trained in London at the Royal Free they obviously considered me an asset and I gained a Sister’s post on Critical Care after completing the course. Just before the move from the old Peterborough District (PDH) site, I ran the High Dependency Unit and I in fact, turned out the lights on the old Unit as it closed!

Dr Hoskins’ colleagues in the Anaesthetics Department have been really supportive with his plans and have fundraised £600 which will go towards the purchase of electronic equipment. Each month, our hospitals give thanks to staff who reach long service milestones in their careers. Awards are presented to staff within their departments for service to the NHS, ranging from 10, to an impressive 40 years! “We are always incredibly thankful to staff for any period of their working life given to our hospitals,” says Caroline Walker, Chief Executive. “It’s really important that we recognise the dedication and commitment shown by our staff, and it never ceases to amaze me how often we see individual’s celebrating decades of working with the NHS, or even with just one hospital Trust – it really is a special achievement.”

Karen Ivens, a Speech and Language Therapist, also reached 42 years’ service to the NHS: “I first started working as a Speech and Language Therapist in Peterborough in 1988, initially splitting my time between community and inpatient work at the old PDH site, caring for adults with acquired communication and swallowing disorders. This has continued as we moved to PCH, and our speech and language work is now much more far reaching, working with many different departments.

Susan Thurston Karen

STAFF10 SPOTLIGHT

“I have loved my career and met so many patients and their families over the years, hopefully providing some advice and support to them over the course of their acute or chronic diseases. I did have a brief foray into management at one stage, but soon realised I was better placed patient facing!”

Dr Toby Hoskins, who works as a Registrar in Anaesthesia and Intensive Care, previously worked at the St Francis Hospital, in East Zambia, as a medical student 7 years ago and wanted to go back to support a brand new Critical Care Unit. Dr Hoskins is about to apply for his next stage in medical training and wanted to use the opportunity to spend 6 months in Zambia to lend his support following the launch of St Francis’s Critical Care department. He said: “The team at St Francis have a different way of doing things, so while I am really looking forward to be able to help them in whatever way that I can, it will also be a learning experience for me. The reason I became a doctor was to help people and opportunities such as this really do take you back to basics to help people in a very different environment. They recently opened a new Critical Care Unit, however there is quite a high mortality rate, so I am hoping to help with my knowledge with education on nursing and medical care.”

Physiotherapist accredited to perform Lung Ultrasounds in a Critical Care setting

PARLIAMENTARY

11 STAFF SPOTLIGHT

Cat’s training in this modality supports guiding physiotherapy interventions in the critically ill and often ventilated patient. The bedside tool can reduce the need for chest x-rays and help identify underlying pathologies to help direct treatments to improve respiratory function.

To gain the accreditation from the Intensive Care Society in Focused Ultrasound, trainees need to attend a registered course, then complete a competency assessment and build a log book of 40 scans, followed by a trigger assessment. Cat, successfully gained her accreditation earlier this year, following a journey that was made more challenging due to the impact of COVID and the limited amount of mentors nationally to support supervised scans. The Trust is extremely proud of Cat, who is the only accredited staff member within the Trust, and joins the small number of accredited Physiotherapists nationwide, with only one other Physiotherapist qualified in the East of England region.

Our Trust was blown away when two staff members were shortlisted for a prestigious national NHS Parliamentary Award. Celia Kendrick, Head of Resilience & Emergency Preparedness won the regional winner’s award for the Lifetime Achievement Category, and Lauren Woods, Nursing Associate was named regional winner in the Rising Star category. “To have not just one, but two of our staff members to be recognised in these prestigious awards, makes us feel incredibly proud,” says Jo Bennis, Chief Nurse. “For me personally, I have worked with both of these individuals and they are each incredible in their own right.” Celia is a very familiar face in our hospitals having racked up an awe-inspiring 43 years of NHS service this year! Every one of those years has been worked in the same organisation. Starting out as a student nurse, spending many years working in the Emergency Department, she became the Head of Resilience and Emergency Preparedness in a full-time capacity in 2016 and has taught the national Hospital Major Incident Medical Management and Support course all over the UK and the world, acting as an advisor for the Department of Health and NHS England.

Lauren and Celia Cat Badham, Critical Care and Surgery Therapy Team Leader is now one of only two Physiotherapists in the whole of the East of England region accredited with using Lung Ultrasound in a Critical Care setting. Lung Ultrasound is a non-invasive, bedside tool that doesn’t expose a patient to ionizing radiation. It can be used for diagnostic purposes and also help track disease progression.

Cat in Critical Care at Peterborough City Hospital

TRUST

Lauren is a Nursing Associate working on Ward A2 at Peterborough City Hospital. She launched a campaign to focus on teamwork and the equal contributions everyone in the NHS makes to providing outstanding care across our hospitals. Lauren created the ‘I’m not just’ campaign to remind her colleagues of how vital each role within a hospital is in providing high quality care and a positive experience for our patients and visitors. Lauren was recently also shortlisted for a 2022 Nursing Times Award under the category of Learner of the Year: Post WhilstRegistration.neithertook home the national award, we are still super proud of them for their achievements and so thankful that they are an integral part of a Team North West Anglia! CONGRATULATES TWO NHS AWARD WINNERS!

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Mosaic butterflies are dotted around the garden

The Cancer Wellbeing Service at Peterborough City Hospital showcased their beautiful renovated garden earlier this year.

Our volunteer befrienders

There are lots of hidden treats throughout the garden

sessionswellbeingTherapyfor our DepartmentEmergency

OUR BEAUTIFUL CANCER WELLBEING MOSAIC GARDEN

The Cancer Wellbeing Service and Palliative Care Team at Peterborough City Hospital are thrilled to be offering a new befriending service. The team of trained volunteers can support people who are affected by cancer or other life changing illnesses, including family and friends, with up to eight support sessions. They will provide a listening ear and encouragement to help people manage the difficulties brought about by illness. For more information please contact the Cancer Wellbeing Service on 01733 678570 or at Katenwangliaft.cancerwellbeing.nhs.net.Durban,CancerWellbeingSpecialist

Lisa Deacon, Manager of the facility at the Robert Horrell Centre, said “The hours of work from clients and volunteers in bringing this vision of a garden of art, nature and mindfulness together has been enormous. Today is a celebration of all this Overwork.”thecoming years Jenny and Mary will be supporting many more clients to learn the skill of mosaic art and continue to create new pieces to widen the collection. The garden is open in good weather for people affected by cancer Monday-Thursday 9am to 4pm and on Friday 9am to 12.30pm - no appointment needed. If you are interested in using the Cancer Wellbeing Service please e-mail lisa.deacon@nhs.net for more information.

Befrienders at

Over the past 3 years a team of clients has created some inspiring pieces of mosaic art that form the nucleus of their garden art collection. They then placed some of their work into the garden for visitors to the garden to see and appreciate.

Nurse said: “We are really pleased to be able to offer this additional supportive service and the volunteers are looking forward to befriending some of our clients. A session can take place at the Robert Horrell Centre at PCH, by telephone or video call.” It has been a challenging time for our staff, so it is important that they feel supported and their wellbeing is put first. Our Emergency Department at Peterborough City Hospital and some medical areas across the hospital have been visited by Greg and Vic from State 11 Soft Tissue Therapies who successfully treated over 100 staff members with physical ailments and pains. Vic is also a qualified hypnotherapist who was able to assist with relaxation sessions for staff on a 1-1 basis. These sessions were organised by Emergency Department Sister Lizzie Millard-Killgallon, and funded by the fantastic North-West Anglia Hospitals Charity. The trial has been a huge success with many staff saying they were pleased it had taken place. One staff member on our Ambulatory Care Unit said “They have fixed a shoulder injury I have had for over a year and which had really impacted upon my quality of life, thank you Greg and Vic!” Volunteer Cancer Wellbeing Service

Mary, the service’s Mosaic volunteer artist, had a vision to revitalise the tired gardens and make them an area of reflection and art, and so, with the recruitment of Jenny, their volunteer garden designer, the Cancer Wellbeing Service Mosaic Garden was born.

One of our volunteers at Peterborough City Hospital was chosen as a torch bearer for the Commonwealth Games after dedicating his life to helping others. Tony King, 82 from Longthorpe Peterborough, has been volunteering in Chaplaincy and the Outpatients Department at the hospital for 24 years and was recently chosen as one of the local torch bearers for The Queen’s Baton Relay Route. Tony has been volunteering for various organisations since he was 20 years old and comes from a family of volunteers, with his late mother, late father and late wife all dedicating their free time to helping others. Over the past 6- plus years, Tony has stewarded for his local concert hall, fundraised for Cancer Research, been a governor for the local school, volunteered for local road and cycling events and for national events including the Commonwealth Games in 2002 in Manchester, London 2012 Olympics, Rugby World Cup in 2015, World Championships in Athletics in 2017 and Cricket World Cup in 2019. He said, “I have always enjoyed helping other people and I enjoy giving back to the local community, by dedicating my free time to others. I come from a family of volunteers, so it is something that I have been brought up with. I have been given many amazing opportunities including meeting royalty at the Queen’s Garden Party at Buckingham Palace, so being asked to be a torch bearer for the Commonwealth Games is another wonderful opportunity which I will never forget.”

A new piece of cutting edge technology has been provided for trainee doctors at Peterborough City Hospital to help improve training opportunities thanks to a charitable donation. The ENT, Head and Neck department at the hospital have purchased a Temporal Bone Simulator, this makes Peterborough City Hospital one of the few hospitals in the country to receive this cutting edge technology. The simulator is a piece of software that reconstructs life-like images of the temporal bone, located next to your ear, which can be viewed in 3D on the computer screen with 3D glasses. The software comes equipped with a stylus for each hand, one which simulates the function of a drill while the other simulates as a suction conduit allowing trainees to gain a realistic example of what operating a mastoid drill is like in theatres. The Temporal Bone Simulator costs around £50,000 and has been funded by the North West Anglia Hospitals’ Charity and the East of England Deanery COVID-19 Recovery Fund.

Philip Fearn, Charitable Funds Manager for North West Anglia NHS Foundation Trust, said: “The Hospitals’ Charity is delighted to be joint-funding this incredible piece of technology, which will have a significant impact in the training of our junior doctors. These kinds of purchases are only made possible by the significant support of all who donate to the Hospital’s Charity – a big thank you to them.”

HOSPITAL VOLUNTEER CHOSEN AS COMMONWEALTH GAMES TORCH BEARER

Tony King with the Commonwealth Games torch Temporal Bone simulator in use at Peterborough City Hospital

NEWS13

Mr Ajmal Masood, Clinical Lead for Head and Neck at Peterborough City Hospital said: “We are thrilled to be able to procure this fantastic piece of equipment thanks to the North West Anglia Hospitals’ Charity and East of England Deanery. This gives our trainee doctors the opportunity to familiarise themselves with the equipment and procedure and builds their skills and confidence.”

New cutting edge technology helps trainee doctors

MATERNITY14

Our neonatal units across Peterborough City and Hinchingbrooke Hospitals have received their stage 1 accreditation for the Baby Friendly Initiative.

Tracy James, Lead Nurse and Service Manager for Neonatal Services, said: “I am so proud of our teams in SCBU and NICU. This is a wonderful achievement which will benefit all our babies and families. It has provided a solid foundation upon which to build upon our caring service, responsive to our population need.”

We’re pleased to welcome Angela Johnson as the new Equality, Diversity and Inclusion (EDI) Midwife for our Trust.

Lyndsey added: “I provide specialistfeeding support for the units and am an International Board Certified Lactation Consultant. I create action plans for the units, attend meetings, coordinate the BFI assessments, and facilitate all staff (nursing and medical) infant feeding training.”

The first stage of the baby friendly assessment procedure is designed to ensure the necessary policies, guidelines and processes are in place to allow healthcare providers to implement the baby friendly standards effectively.

The units are now working towards their stage two accreditation, which is achieved when a service demonstrates that all staff have been educated according to their role, as described at Stage one, and that this training has prepared staff to care for mothers and families effectively.

Angela added: “I’m looking forward to working with Emily Witney-Fahey, our Professional Midwifery Advocate, for my EDI role to look at our maternity workforce and Gill Harris, our Consultant Midwife, to further improving international recruitment of both nurses and midwives. I am extremely proud to be able to welcome our new midwives to the Trust and support them as they embark on their new careers. Since December, we’ve recruited 19 midwives which has been a huge morale boost for our teams in Peterborough and Huntingdon.”

The UNICEF UK Baby Friendly Initiative enables public services to better support families with feeding and developing close and loving relationships so that all babies get the best possible start in life.

The EDI Midwife role is a new role within our organisation and is one of a small number to be implemented nationally. This role will support our international recruitment and ensure that local community views are represented to help develop and improve local maternity services for women, their partners and families. Angela said: “I will be working with our Peterborough and Hinchingbrooke Maternity Voices Partnership to ensure our ethnic minority communities are represented and their experiences and feedback is captured to help develop and improve our services, but also make sure that all women know how to access maternity services where they live.”

’BABY FRIENDLY’ ACCREDITATION SUCCESS FOR NICU AND SCBU Trust welcomes new Equality, Diversity and Inclusion Midwife

Lyndsey Jolly, Local Maternity Neonatal System Project Manager and BFI lead for the Trust, said: “The teams on the Neonatal Intensive Care Unit (NICU) and Special Care Baby Unit (SCBU) have worked incredibly hard to gain stage one BFI accreditation. It has been a fantastic team effort, and this will enable us to move forwards with supporting our families in their infant feeding journey.”

The team at Hinchingbrooke The team at Peterbough City Hospital Angela Johnson, EDI Midwife

EVER

15 RECRUITMENT FOCUS

Overseas recruitment success following new cohort of nurses Our latest cohort of overseas nurse

The Trust has a long tradition of recruiting highly skilled international nurses over the years, with more than 10 years of continuous active recruitment. This year has been the most impressive year of overseas recruitment yet. We have had an increase of 100% for new international arrivals, compared to the previous year. By July this year, we had an impressive 217 experienced nurses join our workforce. This plays an important role in increasing nurse numbers to meet the short- and mediumterm goals of the Trust. There have been plenty of success stories along the way. So far this year we have trained seven cohorts with a 75% Objective Structured Clinical Examination pass rate first time sitting and 100% overall at second sitting. We endeavour to prepare our nurses for their transition into becoming a UK Registered Nurse. This is achieved by giving the nurses training materials and following up on a daily basis along with mock exams so they are OSCE ready. This year is the highest ever for international recruitment and this has been accomplished in 6 months. The team also ensure that the Trust have the right number of nurses with right skills in the right place, so that our overseas nurses complement the teams already in situ across our wards. The Coronavirus pandemic has highlighted the dedication and resilience of those working on the frontline of healthcare, demonstrating their unwavering commitment and passion to keeping our local communities safe. Team North West Anglia staff have been inspirational and we now want to inspire the next generation to consider a life-changing career and play a vital role in shaping the future of our Trust. Our trust runs three busy hospitals –Peterborough City Hospital, Hinchingbrooke Hospital and Stamford and Rutland Hospital, all offering a wide variety of acute services, as well as delivering inpatient and outpatient services. Together they serve a growing population of approximately 800,000 residents living in Cambridgeshire, South Lincolnshire and the neighbouring counties. We are an ambitious Trust focused on providing the best possible care for the people we serve. Across our sites we share knowledge, expertise, skills, and resources to provide the best care we can to the diverse residents in our region. This means we can provide more opportunities for you. We are a Trust that prides itself on a positive and welcoming community spirit providing an environment full of opportunities for our staff to develop. Our staff play a pivotal role and have a genuine impact on the way we deliver care to our patients, so it is important to us that you feel supported. CONSIDERED WORKING FOR YOUR LOCAL NHS FOUNDATION TRUST?

PATIENT & PUBLIC VOICE

Our Trust members and the public are invited to join us for our Annual Public Meeting on Thursday 6 October 2022. The meeting will take place online, which we hope will enable as many of our members, members of the public and local health system colleagues as possible to join us. We will use the meeting to share our Annual Report and Accounts for 2021-22 and report on how we have been caring for patients and managing services in our hospitals for the 12-month period 1 April 2021 to 31 March 2022. Formal invitations to the meeting will be shared via our Trust website, social media channels and the local media. We hope you can join us for this event, which will be hosted by our Chair, Professor Steve Barnett and Chief Executive Officer, Caroline Walker.

MEMBERSHIP

Join us for our Annual MeetingPublic

Every possible care has been taken to ensure that the information given in this publication is accurate. Whilst the publisher would be grateful to learn of any errors, it cannot accept any liability over and above the cost of the advertisement for loss there by caused. Octagon Design & Marketing Ltd has not vetted the advertisers in this publication and accepts no liability for work done or goods supplied by any advertiser. Nor does Octagon Design & Marketing Ltd endorse any of the products or services. No reproduction by any method whatsoever of any part of this publication is permitted without prior written consent of the copyright owners. Octagon Design & Marketing Ltd. ©2022. Tel: 01302 714528 North West Anglia NHS Foundation Trust has not vetted the advertisers in this publication and accepts no liability for work done or goods supplied by any advertiser. Nor does North West Anglia NHS Foundation Trust endorse any of the products or services.

To find out more contact Maria Finch, Head of Patient Experience by email mariafinch1@nhs. net or call 01480 416416.

PARTNERSHIP LOOKING FOR NEW RECRUITS

16 Follow us on social media Did you know that you can keep up to date with the latest news from your local hospital through following our social media accounts? We are on Twitter, Facebook and even Instagram!Twitter @NWAngliaMat@Stamford_Hosp@HinchHospital@PboroCityHosp@NWAngliaFT Facebook Peterborough City Hospital Hinchingbrooke hospital Stamford & Rutland Hospital NWAngliaFT Maternity Services Instagram North West Anglia NHS FT

Our Patient & Public Voice Partnership is made up of people who represent our patients, carers and community. The group is an important way for us to improve our services for everyone. The group meets throughout the year to highlight the experiences of people using our services. They also meet with senior teams to find solutions to issues affecting patients and carers. We met up with Mark Underwood, who became a Patient and Public Voice Partner in 2006. Mark said: “I was diagnosed with a serious illness back in 2006 and since that time I’ve engaged, where possible, in various activities encompassing what is known as Patient, Public Involvement. My reason for doing so is simple, and stems from a desire to repay somehow the fantastic care I’ve received to date from so many health care practitioners. I would personally encourage everyone who has the time to become a PPVP Rep. It is not only rewarding on a personal level, but provides a patient perspective to the operation of the Hospital Trust, which can be highly beneficial for patients.

THE BRINGING MEMBERS, STAFF AND PATIENTS THE LATEST TRUST NEWS Autumn 2022 | issue 21 North West Anglia NHS Foundation Trust CHA-CHA-CHARITYPATRONCRAIGDAZZLESSTAFFP6DESIGN PRINT SUPPORTRossington Hall, Great North Road, Doncaster, South Yorkshire DN11 0HR 01302 714528 | www.octagon.org.uk | info@octagon.org.uk To advertise in this publication please call the sales team on 01302 714528 OCTAGONDESIGN&MARKETINGLTD

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