BINGYU Portfolio 2019-2021

Page 1

2019-2021

POR TFO LIO BINGYU YAN Service Design & Interaction Design


About Me Education

Volunteer Activies

09/201607/2020

11/2018

Volunteer in 2018 Service Design Forum of Tsinghua University

12/2016

Volunteer in a fund-raising event

Beijing University of Technology B.Eng(Industrial Design) GPA: 3.81 Top: 10%

Intership 03/202108/2021

89Trillion UI/UX designer - Comprehensive use of design methods to enhance user experience

Bingyu Yan Phone: +86-15901169711 Email: yanbingyu98@google.com

03/201906/2019

Hibetterme User Researcher - Practice user research methods repeatedly

11/201703/2018

Beijing Zhonghaijin Culture Development Co.LTD

Assistant Designer - Understand the business design process

Awards 02/2021

IDA 2020, Bronze, Design For Society Design

07/2020

Excellent Graduation Design issued by School of Art and Design

01 Rainsing

02 God-Making

03 Circul

04 Click

Family intervention training service system for autistic parents.

A task system aims to help people create the “perfect” personal setting.

The easiest sustainable teaching aid for children.

An art installation expressing stylized life

Service design

Service design

Product design

Installation Art

Product design UX Design

Skills Computer Skills

Academic Projects 07/201803/2019

THE NOTES--Conceptual Design Group Leader - An online App of intelligent notes for college students

05/201910/2019

RELONG--Sustainable Service Design Senior Designer - It provides packaging return services for restaurant and their guests.

Design Skills

Design Research; Sketch; Protoype; 3D Modeling; Rendering; Video Editing; Visual Communication; Teamworkk; Design Thinking

05 Dice-sion

06 HAP

07 500Cal

08 Other works

Help selection difficult people to make decisions in daily life.

Redesign of Beijing's pre-hospital emergency service system.

A micro film revolves around the eating behaviors of people with eating disorders.

Wormhole Installation Art Interactive outdoor installation designed for music festivals.

UX Design

Service design

Experience design

Island War Game Design Pve game design with viking as the theme


Research

Background What is autism?

01 Rainsing

Field Reserch

Autism spectrum disorder (ASD) is a complex developmental disability, typically appearing during childhood and affecting a person's ability to communicate and interact with others.

>2000

Thousand Children

+200

Every year

First of all, we visited the Stars and Rain teaching center, and observed and recorded the five aspects of related people, elements, environment, tools and services with the main line of parent teaching.

Environment

Teaching aid

Advantage

Record book

— conservative estimate of China Disabled Persons Federation in 2019

Parents Stavtus

Family intervention training service system for parent of autism children

· Have a preliminary understand of autism. · Early failure to see a doctor in time causes children to miss the golden age for cure.

Training

The effect of family intervention is hard to learn.

Emotion

· Anxiety about the future. · Do not know how to solve the pressure.

Sponsored Project

Team Project My part

Service design

Maintenance Training

Social Advocacy

Design Challenge

UX Design Research

Parent Training

Jul.2020 - Sept.2020

How to innovate the parent training system of Stars and Rain to provide more targeted and efficient eductaion service for parents of children with autism, so as to reduce the burden in family intervention?

The teacher has been teaching for more than 20 years and has rich teaching experience.

Take effective teaching methods ABA and be responsible to parents.

Manual recording, inconvenient to query and follow up course tracking.

Lack of publicity

Drop in source of students

The propaganda method is traditional, and the dissemination is not strong.

A large number of students have been lost due to the COVID-19 pandemic.

Focus group

Date: 2020.07.07

Beijing Stars and Rain Education Institute of Autism was first established on March 15, 1993. It is the first private non-profit organization (NGO) in China that specializes in providing educational services for autistic children and their families. The founder Tian Huiping is the parent of a child with autism.

Service

Different sizes, hard to store. Most of them are self-made and are no sold.

Tape of interview: Face to face

Stars and Rain

Beijing Stars and Rain Education Institute of Autism

Messy and noisy. It has influence on the lesson.

Next, we conducted a focus group on stakeholders. Understand their thinking of the status and future.

Our Client

Model science

Insufficient

In China, this forgotten group is called the "Children of stars".

Cognition

Rich experience

“Stars and rain is the earliest autism intervention institution in China, We are very professional.” Mr.Liu: Decision Maker

Time: 45minutes

Number of participants: 4 “ Our teachers are experienced, When parents come to us, they can feel the changes of children. ” Mr.Jin :Teacher “In this rapidly developing world stars and rain has its own principles.” Mr.Li :Teacher/ Parents

Summary They all have confidence in their professional and scientific degree, and also want to enter the public's vision. But they feel hard to find a suitable method. · Decision Maker

The output knowledge content is too theoretical and academic, and there is no experience in the field of publicity, so we need to find a suitable way.

· Teacher Teachers have high stickiness and can understand the situation of parents. The team of teachers needs to integrate into the fresh blood and subdivide the major.

· Parents

Parents can not correctly understand children's ability, their heart is fragile and they have no life focus. Psychological problems have great influence on the treatment effect.


Market Thinking

Business Analyse

Persona Mrs.Li: Parent of autism children Name: Lingjuan Li Age: 30

Region: Dalian Hobbies: Knitting / Cooking Occupation: Full-time Mom

“ Every day I want to learn how to help my son and how to do better. ”

After the investigation, we have a preliminary understanding of the development status of autistic family education and ‘stars and rain’. On this basis, we conducted business analysis from the perspectives of competing products and ‘Stars and Rain’ At last, we summed up the future development direction of them.

Spare time to work subsidize the family. Talk to other parents about troubles and exchange treatment information.

Parents in different places have heavy financial burden. It is easy to slack off on training.

· Relationship with parents

Position Mapping We classify well-known autism education institutions on the market. And analyze the reasons why they have an advantage in the market. As a reference for the future development direction of ‘Stars and Rain’.

Innovate & Public Influence Public Influence

Pertinence

By accompanying children to have a clearer understanding of their life goals. Successful intervention cases allow parents to regain self-confidence.

Number of People

Familiar environments are suitable for training.

Control emotions ; reduce the emotional problem

Customers are understood and recognized for support.

Balance personal life and family intervention

It is not only teaching, but also the company and comfort of friends.

· Content

Master family-intervention skills.

v

· Emotion

Rebuild self-confidence and control over their life.

Provider - Future Prospect

Innovate

Insight Find reliable channels for learning

· Teaching

· Teaching Experience

GOAL

Learn knowledge of autism and help child correctly

Seen effect and continue.

The most effective intervention mecha nism, family intervention.

Pertinence & Number of People

GAIN

The effect of parental intervention is slow.

· Effective

Through long-term experience exploration, rich practical teaching experience, accumulated numerous intervention cases.

Take care of children everyday.

Training is inadequate to follow up later.

Customer- Desire

· Teaching Methods- ABA

“ I hope I can control my emotions. Sometimes I find the training is not effective and I get angry with my son.”

Behavior

PAIN

Competitor - Differentiators

Only by continuously iterating the teaching content on the basis of scientific theory and carrying out easy-to-understand theoretical propaganda can the institution's influence be truly expanded.

· Innovation

· Affinity

1. Carry out corresponding curriculum research and development according to its own advantages. 2. Combine with emerging theories to form its own teaching and research system.

Provide friendly service and integrate psychological counseling into the course.

· Coexistence

· Specialty

1. There is a platform for promotion and exchange, which can get more social resources and economic support, as well as government support and social security. 2. Their efforts can be seen and recognized. 3. Help the development of the industry.

Reflect your own value. At the same time, it provides effective tracking and feedback channels to make the course easier to accept and learn.


Ideation

Define

Offering

Our service

Innovate

Teaching Mode

Parents are the breakthrough of industry promotion, and children are the basis of R&D and innovation.

Content According to children's feedback, the teaching system and methods are updated and iterated. Through summing up practical experience, integrating standardized teaching materials.

2

1

Combining off line courses with family intervtion. Return to hometown to give continuous help after the course. offline

online

Play the role of Xinmeng, actively cooperate with other institutions, and provide continuous feedback for parents.

Plan

Record

Data

Learn how to teach

Effective Ability Grow for Parents

Assessment

Online Parent Training

Teaching Aids

· Experienced Assessment Teachers

· The teaching plan is accurate in day.

· Personalized Planning Service

· Convenient and fast behaviour recorsding.

· It is divided by behavior and aim to improve children’s comprehensive ability.

· Clearly visible progress curve.

6

Understand your(parent) progress, Relieve anxiety caused by misunderstanding.

Visible

How to Continue the Teaching Effect

Expand the channels of information, increase the campus branches.

Feedback

service system.

App continues to push customized daily plans. Assist parents in teaching process.

ability

Establish an efficient teaching and training system.

Through cooperation with other organizations, let more people pay attention to autism.

In order to better carry out family intervention training for the parents of autism children, we designed the autism parents training

Teaching Process

3

Convenient

Solve teaching problems online instantly.

5

Record key information for the convenience of parents and teachers.

less step Quick

Profession

low time cost

Touch Point

Combining teaching aids with family situations. Achieve the purpose of multi-purpose.

Cheap

Record & Review Teaching Assistant

Teaching Aid

Multiple scenes

1 Evaluate

Small volume

3

APP · Push plan · Record the teaching process · View growth curve

· Evaluate the child · Prepare for customized course training

4

Easy to use

·Intefration of teaching materials and teaching aids.

4

2 Customized courses

Teaching Aids · Combine desktop teaching and situational teaching (ABA) · Give scientific assistance.

· Offline targeted teaching, Get started quickly Offline

Online


Service Blueprint

Physical evidence

Attende Actions

Eco System

Evaluation

Rapid improvement of personal ability

Evaluation

Off-line training courses

Final test

Continue to provide online education Plan APP Daily Family Intervention Plan

Find the stars and rain

Participate in off-line course

Take the test Faile Continue teaching

Complete daily tasks

Teaching aids Daily record sheet

Record the plan based on children’s feedback

Pass Home intervention

Reassess

a b c

Offline Assessment Course Suggestions

According to APP records Feedback problems and seek solutions

Quick Start

1

Background Cloud

2

APP Today’s Plan

・Evaluate the child give advice on the next step.

· Teachers provide personalized intervention services. · Convey positive attitudes.

· Judge whether it meetsthe standards of self-teaching. · Further plan development.

· Push daily plan · Notes points of attention.

· Remind parents to follow up after the data is abnormal or the course ends.

· Solve problems · Customize new lesson plans for parents.

Data Summary

· Assistants communicate with parents.

· Collect data · Update the course based on a lot of feedback

Data

Results Feedback

Individualization / Customized Intervention Plan

Su

Redesign evaluation chart

· Collect parent record information Observe if there are any abnormalities.

3

· Notify XingMeng members to accept cases Teaching aid design / Iteration

· Report to the teaching assistant.

2 Local institutions provide professional teaching services

Project Team

BACK STAGE

a

ent

em ppl

ng

chi

ea ry T

Teaching Aids Learning Content

Children

Teaching Practice

· Provide evaluation · Collect information form prepare from children evaluation aids · Develop teaching plans

Line of Internal Interaction

Supporter

Parents

Plan Push / Assessment Reminders

Plan Push

Line of Visibility

Backstage interactions

Patient Information Feedback

Family intervention

Test Reminder

Line of Interaction

Frontstage Interactions

Offline Mechanism

Basic Information

Star Alliance member institutions

Intervention ability growth curve

Plan to conduct objective data observations after a period of time

1

FRONT STAGE Touch Point Background Factor


Teaching Aid

Development

Graphics Design Flat Style According to the service concept. We design two more recognizable, kind and lovely cartoon characters. Xiaoxing and NianNian.

Those two protagonists accompany the entire service process, and are also the protagonists of the teaching aid story. Children learn basic life skills based on the story.

- Inner Page

Form

Unify the scattered recognition, matching, and training behaviors into one action.

Model

Teaching is based on life scenes.

· Fill the cup with water · Unscrew the toothpaste cap · Squeeze an appropriate amount of toothpaste on the toothbrush · Close the toothpaste cover · Gargle

The kit includes learning picture books and storage boxes.

interesting.

Reuse to reduce the difference in children's cognition caused by the change of elements.

Size: 297mm X 297mm X 20mm

Sketch We made a model of the original scale to test whether these windows can be turned over and if they can be opened easily.

Action Step Explanation · Get the cup. toothpaste and toothbrush

A set of training aids for families with children with autism aged 3-6. It mainly helps parents teach their children how to brush their teeth, eat, and put on clothes.

Content The combination of rewards and teaching aids is more Usage

Color

Final Design

· Spit out toothpaste foam

Design Detail

1. The notch is convenient for

children to open the window, and the independent window is helpful for concentration.

· Pick up the cup to rinse · Rinse toothbrush and cup

The storage box can store two teaching aids. A separate window will help focus the child's attention. Different colors represent the training content, and more teaching aids will be developed in the future.

· Dry mouth · Put the toothbrush, toothpaste, and cup back in place.

2. - Flow chart that can be taken out. - There are hints on the back to help parents teach.

· Pick up the toothbrush and brush the teeth

1. Removable magnetic block. 2. Use magnetic stimulants to train children's matching ability. 3.

Transparent storage box with logo for easy selection of teaching materials.

3. When all the windows are opened, the step diagram can be extracted and attached to the wall..


App Design As a part of Stars and Rain's parenting education service, RSTING that helps parents improve their interventions. Users have customized plans and task card with alzheimer's disease matching ability are distributed daily with educational aids.

Information Architecture

Subjective Conclusion

Result

Activities Report

Plan

Showing what the user needs to accomplish that day and the daily paper of the day. The daily is updated according to the schedule.

Score Dimension

Advice

Completion reaction Aim

Total plan

Data

Day Children’s data

Assessment

Nearly one month

abcdefghijklmnopqrstuvw xyz

Aim By taking the complex task apart into behavioral modules, parents correctly recognize their children's abilities.

See and change the appointment time of the next offline evaluation. A quarterly basis. When abnormal, parents can directly contact the offline teacher.

Introduction Collection

#3FA28D

Elements

Active

30

Matching level.2

min

Today at 13 00 80 times

Language

Times

3

4

5

Child’s Ability Record & Report Record the task of this round quickly, with as little text input setting as possible to simplify the recording process for parents. Scores can be generated by making between this data and previous periods.

#2B5E94

ABCDEFGHIJKLMNOPQ RSTUVWXYZ

2

Order

Teaching Video Classification

Records and weeks; month; The quarterly format is displayed. The button used to jump directly to the daily paper.

Assessment

Abnormal data

Search Tutorials

SF PRO

Users' personal homepage, including parents' personal level; Short-term goals; Record of intervention teaching data.

Week

Remind

Aa

Parents Record

#E89CA1

Icon

3. Account

Classification

Record

#F5CE50

Typography

The detailed introduction of single task is intended to help parents understand. Click the button of the steps to watch the detailed teaching video.

Month Account

Color

Skill

Objective

Record

1. Activities

Rsting

Daily Plan Today

User Interface

Flow&Wireframe

6 32 times

2. Tutorials It is the existence of integrated curriculum, in which parents can understand various skills children need to learn. They can also make personalized customization.

Activities

summary

Tutorials

Account


User Flow Preparation

Teaching

Textbook

page 9

Tools Toothbrush

30

Record

Account

Record children's feedback and teaching methods.

View information offline course appointment

min

Report

92

Score

Steps

Time

35min

Tools Times

1. Match

Feedback Auxiliary

2. Identify

Identify pictures for interpretation

Finsh

Click on a single task to view the specific teaching process.

Start teaching after attracting children's attention.

Follow the steps to teach children how to brush teeth.

Take out the teaching aids corresponding to the training content according to the color.

After an action is over, encourage the child

Get the score to see if it is abnormal.

Week 2

Month 3

4

Season 5

6

100

avg 90

0

This Week

Today

233min

The growth curve will obtain after a certain amount of time.

Open the phone to view today's plan.

Train children's cognitive ability by constantly matching props with real objects.

After opening all, you will get a flowchart

Cut out the simulation teaching aids for brushing teeth.

Take out the flow chart and paste it on the corresponding position for children to use.

Look how much I've improved !


Phenomenal Description

02 God-making

Who do you want people to think you are?

We all see the pictures carefully on social media all the time. We all want to show others the best of ourselves. A large number of advertisements define success and sell a better life. We chase different trends every day, because a photo grows grass. What everyone talked about became what brand of bag you bought and which attractions you checked out during the holidays. We are packaging ourselves happily, imitating celebrities and internet celebrities. I want to make my life shine like after being packaged by a professional team. We like the carefully designed pictures, and want to be them, but forget to pay attention to the people and things around us.

Recent News

Working Competence

The traffic password of the moments

8 days quick introduction to ** industry

Attractions Clock in

What seems like an easy trick

How to own Prada for $5?

Beauty

Blankly

Use it up and shine

A task system aims to help people create the "perfect" personal setting. Users achieve their goals by completing tasks and replacing resources in the real world.

Self-growth

GIVE

Identity The method of “successful people”

6 Habits help you succeed

Critical Design System Design

Design Thoughts Now everyone is unconsciously and blindly chasing trends. As a designer, I want to build a

Jun2021 - Aug 2021

social system that expresses future trends to make everyone aware of this phenomenon.


Desktop Research

Persona

In order to understand why people behave like this. I conducted research from sociology and psychology to answere the following questions.

Based on the above survey, I made up a character in the future world. It is immersed in endless information, constantly receiving and disseminating. Follow the mainstream and stand in the "frontier society." None of us are it, but we can all become it.

Why do we create personal settings in this way ? What can we achieve by personal settings?

People attempt to influence the perceptions of other people about a person, object or event by regulating and controlling information in social interaction

Daily work

Users can choose to omit negative life events and highlight positive events if they so please.

Step1: Read popular news

According to the next upload

Impression management

We live in the Age of Information, so it is not surprising that the use and control of information plays a central role in each of our lives.

Human beings define themselves during interaction, and human freedom can only be realized when society provides sufficient resources.

Information age

Sense of idenity

Psychology

Social value

Consumerism The tastes, lifestyles and preferences of the upper class have gradually become the standards of all consumers. Consumers can immediately get the satisfaction of buying expensive items to improve their social status.

constantly receiving

Follow and praise

Sociology Social Resources

Class Promotion

Drama theory Society as a stage, everyone is a performer. In social media, the audience increases, and the re-comments and praises of others have an increasing influence on us. The authenticity of our performance decreases, and our personal settings change accordingly.

endless information

Step3: Uploading the picture

Disseminating

Step2: Make fake figure


Inspiration

Ideation

People’s behaviour

The tastes, lifestyles and preferences of the upper class have gradually become the standards of all.

How the system works? 2.

1.

Computer game Divide rewards into free and paid modes to maintain user retention. Increase the user’s sunk costs, and make gains proportional to what they pay.

Be despised, and basic needs cannot be met.

3.

Check out the fashion trends frantically and try every means to get them.

Real life

4.

Invest a lot of money in publicity, looking for celebri ty endorsements. Add noble attributes to the product and turn it into a status symbol.

How do I get it quickly? Receive people's love and recognition. Easily get things they couldn't imagine.

Purchase privileges to view more accurate trends to maintain position and ultimately become an opinion leader.

Plug Steal the results of others by tampering with data. Destroy the fairness of the game and quickly achieve achievements.

Design Thought

Rlax Shopping

Desire

What are the key characters and elements needed to keep this system running?

Real

Which representative products can keep people immersed in this system?

Addictive

Concept

What crazy things do people do in order to obtain information?

Fake

Fake

Collect class symbols and pay the least price to package themselves as "high-class people." In order to obtain a lot of resources and recognition.

Agree

...

Working

Task

User

Upload

Public


Concept Development

key point 12H 20min

Time+location

“OOTD” outfit of the day

The task will only appear for a certain period of time

Elaborate design every day, publish on the website to get the audience's recognition and imitation

Pop Up Store

Wealth

Taste

Ability

Reputation

The high brand premium of luxury goods makes the value far exceed the use value. They are also a direct means of externalizing wealth

For art, everyone can have their own preferences. People can show their taste by watching some works that are difficult for others to understand.

At work, divide positions and levels according to ability. We can make preliminary judgments of ability based on other people's positions.

Take photos with celebrities to convey to the public that they are trusted. Add realism to the personal setting.

luxury

Popular Exhibitions

Jobs

Photo with Celebrity

Users take this form of information display to complete daily tasks.

Assemble the Luxury

Souvenir People will buy souvenirs as proof that they as evidence have been to a place

Identity

Chance

Post photos of working at the company late at night on social media. Pictures are more convincing than any text.

10

8

For the first time, I found that the building at night is so beautiful!

Authentic Certification

Leveling-up

What can we get in the real world?

1st

1

The more points, the higher the level. Points are positively correlated with the quality and quantity completed.Points can be converted into levels and achievement badges.

Send task

Only when the user arrives at the designated place can he obtain a certain element and complete the task

Attention

Task System

Worked far into the night

About create personal settings So lucky! After a day of hard work, I found (earned) a lv paper bag!

The system pushes different tasks according to each person’s personal wishes, which are divided into four types: taste, occupation, wealth, and reputation. Users complete daily tasks and earn points.

Connected with the real world, the grades and achievements obtained can be placed on job search or social apps. Have authoritative certification in exchange for high-quality resources in the real world.

Sale

Authoritative workplace endorsement, priority choice. Enjoy higher discounts for consumption....

Real Resource


<I>

<Player> Choose “The Personal Setting”

Assigning Tasks ...

Like Friends Job

<II>

<Player> Choose the task

Accept

<I> Data Analyze

Wealth

Choose Tasks ...

The player builds the avatar as he wishes. For example, financial elites, lawyers, dauthers of Fortunes and so on. The system pushes different types of tasks according to different people's preferences.

System Flow Stage2

Stage3

1

Taste

Disaccept

Abilitty Reputation

<II>

3k

120

Choose the task

<Player> Finish the task

Level Up

<Player> Get Points

Pass

Badge Fail

<Photos> The ‘Eveidence’

likes& Comments

Players can delete uninteresting or difficult tasks from the task list. Finish

How to finish the task ? Step1

Step1 Transfer

Players need to go to specific locations to collect items. After the completion of the task to obtain points, as a voucher to exchange for real resources.

Time

<III>

Linkin ··· Tiktok

Location

Title

Step2 Badge

Virtual

<Game Over> Build the “Pefect Personal setting”

<III> Players earn points in exchange for real-world authentication.This adds authenticity to the personal setting

Othe Apps

Step2

Celebrity

<System> Real Resource

How to get the real resourse?

Collect

Entity

Step3

Photo with Celebrities

Point Level Up

Upload

Certificate

Socialcircle Work Ability

Hobby Buying Power

Step3 ...

Ranked Choice

Priority Appear

Discount


<I>

<III>

<II> Wealth

<Name>// LiuYa

Taste

+100

<Age>// 23

<Followers>// 10234900

<Task> //Photographs with marked exhibits.

<Job>// Operation

10

8

<Favourite Brand> Uniqlo; Zara...(McFashion)

There are only five spots left.

The

<Salesclerk>

<Like&Colllects>// 10

Product Manager Ts***h*** University Volgger

<Title> //170; 45kg //LEGO //Girl’s Power

General Staff

Future Personal Setting <Following>// 12 <Followers> // 9999+ <Like&Collects> // 9999+

Abilitty

to Oxf *

ge he a t t es a er m H t firs

e My skin care experienc

Reputation Sure. <Task> // City’s Night is so beautiful.

0 of 2

Likes: 99999+ Excite d! I m e watch ing ex t the curato r while hibitio n!

<Following>// 1242 <Followers>// 10

onth t ransfe r to PM

Reading: 99999+

1

Prefer Apps

Low Impact

two-m

W hat d id I do from T s*h**

<Hobby> //Enjoy Food;Photograph

Current Personal Setting

0 basic

Just a moment! We want to take photo with you! <Task> // Take photo with celebrites.

How did you do it! I want to learn from you

Oh my god, that's amazing!

真牛


Background

Context Mapping

Sustainable for all mankind

03 Circul

+1°C Humans are estimated to have caused approximately 1.0°C of global warming above pre-industrial levels.

1.3 billion The easiest teaching aids on environmental sustainability for children.

1.3 billion tonnes of food is wasted every year, while almost 2 billion people go hungry.

40% As much as 40 percent of the ocean is heavily affected by pollution,de pleted fisheries, loss of coastal habitats and other human activities.

What If...

We have to protect the environment and the earth!

School Education related to environmental protection is relatively empty.

Childrenʼs Situation

Students have not acquired the ability to deal with schedule situations.

Don’t just pick flowers and plants, The teacher said it’s bad for the environment.

Media Praise the world the way is natural.

No neighbors trash classification You don’t need to sort garbage too.

The media seldom promote sustainable knowledge.

Aims Raise children's interest in learning about sustainable

Awareness Get close to nature and enhance the sense of responsibility.

Children cannot understand slogan propaganda.

Form

I think those adults are also littering, will it be harmful to the environment?

Family

The whole process is sustainable.

In theory, educating children is sustainable, but not in action.

Team Project In children's education

My Part Product design UX Design Research Apr.2020 - Jun.2020

Young children are both current and future citizens with already existing capabilities to shape sustainable societies. Investments to build their awareness, values, knowledge and capacity for sustainable development will serve to set the world on more sustainable pathways now and into the future.

Parents are not acting sustainablly for children give positive feedback.

Design Challenge

Hello, you have 4 express delivery, please sign for it.

Social How to help primary school students (6-10) increase their awareness of sustainability?

Many cases where disposable products are used and discarded without sorting. Few truly sustainable products exist.

Behavior Develop sustainable behaviors

Teaching No need to add extra burden


Secondary Research

Interview

Target User

The level of mental development of children How to increase children's learning interest and participation?

Began to produce products for the universe and other natural phenomena and human behavior. Be interested, chase causality, "why", "how"

Name: Mr.Wang Age: 48

Thinking Mode Own Values

Concentration

Children have a sense of society and morality, so they strive to use morals and norms to restrain behavior.

10-year-old children concentrate for about 20 minutes. If the content is vivid and the means are diverse, it can be maintained for about 40 minutes.

Begin to form abstract thinking ability, transition from concrete image thinking to abstract thinking

Carrier

Upgradeable

Character: Traditional Teaching age: 30 years

Name: NiuNiu

Age: 8

Tell stories to attract student’s attention

Solving problems is very fulfilling

“Focus on praise for good performance, the child will be more confident.”

“Talking about in groups. Not only did I learn about knowledge, I also made good friends.”

Features Innovate “I am a person who likes lively classrooms and likes to explore.” Teacher led “Students like to surround me.”

Reason Classroom led by the teacher is easy to manage and efficient

Controller Name: Ms.Li Age: 24

Character: Innovation Teaching age: 1 years

Name: ZiRu

Age: 6

Character: Introvert

New and scientific teaching methods

Sometimes the teacher won’t notice me

“I often use multimedia and teaching aids modified by myself to attract them.”

“I like teachers who can tell stories, colorful toys, and be praised.”

Education

Durable

Teacher

Character: lively

Tradition Guardian

Inventor Student led Thinker

Innovative teachers like to try different methods and a variety of different teaching concepts.

Children

Insight

Learning ability

Teamwork

The effect of existing teaching methods on children

Teaching of Sustainable

Give more praise and encouragement to children, and also have a little punishment mechanism.

Teaching content will advance with policy changes.

Innovative teaching aids and familiar roles can enhance children's interest.

The goal of natural education is better.

Consider the current teaching mode when designing the scheme.

Education of sustainable is suitable for gradual teaching.

Inattention Easy to be attracted to interesting things.

Teacher-oriented Imitating the teacher's behavior

Innocent and kind Like to be praised, self-awareness gradually formed

Affected by the external environment Choose things that are more familiar things fear of unfamiliar environments.

Reason Teach students according to their aptitude. The class is a group with different children.


User Journey Map During Class

Searching Experience Plan

Answer questions Made

*N

Preview

Prepare

Prepare teaching aids

Explain new concepts

Students

Waiting for class Prepare

Listen to the lecture

· Quality · Convenient · Complete

· Flexible

· Integration

Solve Problems

Consolidate with activity links

Comfort and guide children

· Portable

· Want to know in advance

Change Plan

Organize teaching aids

Resume teaching

Continue Class

At a loss looking around Take notes

· Better understand children's thoughts and acceptance · Learn more clearly

Leaving the classroom

Small mistakes in class

Watch

Learning The role of curious teaching aids

· Lightweight

Involve children Use teaching aids to demonstrate

Teaching Put away teaching aids

Finish

Class Finish

Interact

· Easy to operate · High participation

· Want children to understand knowledge · Demonstrate clearer and more intuitively

· Better storage, statistics, and repair

· More interactive activities

· Systematic teaching aids

Emotion

Gains

Behavior

Teachers

Steps

Prepare

Pain

· Few references

· Existing teaching aids do not meet the requirements · long time to prepare

· Inconvenient to carry · Worried about the teaching aid being damaged by the child

· The teacher does not answer

· Don't know if the child understands · Not attractive enough · Can't see, can't hear, no Sense of participation

· Can't explicitly get student feedback

· Just want to play · No sense of participation

· Can't mobilize class · Excessive entertainment

· Did not follow the steps

· Distracted · The teaching plan was disrupted

· The teaching plan was disrupted

· Trouble to clean up, fear of loss and damage

· Want to try it by self Teacher

Student


Value Proposition

Definition

Co-Design

Field Research

Persona

Sustainable theme teaching aids for primary school students,Can be used cyclically. Aim to improve students’ awareness of sustainable and sense of participation.

We collaborated with experts from the Institute of Biophysics, Chinese Academy of Sciences to design and understand the current sustainable development trends. In-depth discussion on the possibility of children's sustainable education.

We went to the China Science and Technology Museum for research on July 2020. The form, introduction and game play of the existing science teaching aids in the Museum were investigated.

Teacher “How can I quickly and interestingly let the children understand what I’m teaching?”

Name: Ms.Wang Age: 28 Character: Innovation Teaching age: 3 years

Goals Error-free presentation; Quick prepare and storage

Gains Rich in form Focus on teaching Help understand

Creator Participation Easy to understand Update

Pains

Reliever

Single purpose

Reduce the burden

Low attractiveness

Targeted

No feedback

Teaching effect

Commonly used "symbolic" methods in teaching

Teamwork

Upgradeable

1.

Carrier

Feedback

Start with the things around the children, let the children understand the things after "discarding"

Immersed

Of fering “I really want the teacher to ask me to answer the questions, but I am too nervous to do it.”

Name: NingNing Age: 8 Character: Introvert;curious Goals Increase participation; master knowledge

Gains ·More interaction ·Sense of self-fulfillment

Creator ·Create interactive opportunities ·Easy to Success

Pains ·No sense of participation in class ·Complicated and difficult to learn ·Low fault tolerance

·Convenient to display

The animals after the children's graffiti are displayed directly on the screen.

Recyclable

2.

Children

3.

You can create IP to be symbolic

1. DR.WuRui: Molecular biology and pathology research 2. DR.LiuQi: Research on environmentally friendly functional materials 3. Dr.HuWeijuan: Molecular Agriculture Sustainable Research

Students have more intuitive and vivid immersive experience. Teaching goals are easy to achieve and can be displayed to help students build a sense of accomplishment. Help teachers test the teaching effect.

Oppor tunity

Reliever Immersive Intuitive High flexibility

Products can be upgraded and recycled, aiming to allow students to gradually accept the concept of sustainability.

Insight Child's behavior Sense of participation and interaction

Memorize though symbolic visual Set "resident elements" to transform teaching aids into symbolic language.

Enhance students’ sense of participation through teamwork.

Feedback are in lovely special effects and be sounded.

The grand sustainability concept is all-encompassing. Consider the theme from the perspective of the child. There may be new discoveries.

Teach from children’s perspective It is easier to accept complex theoretical knowledge starting from small things.

Immediate feedback Have a good ability to imitate and learn, obviously affected by the external environment

Popular science device Narration from symbol to complex Real-time feedback There are both intuitive effects and abstract theories


Ideation

Theme

What kind of format and theme can be used to gradually carry out the teaching of sustainable theory?

Stage 1

Close Status

Sky

Particpation

Land

2

3

r

wate

Adjustable Difficulty

Structure

Storyboard

Understand the basic theory of water cycle

Teamwork

Accomplishment

Sketch

Puzzle Game

Sea Storage

1

Children

Empathy Daily affairs

Teach Effect Visible Fault tolerance Easy Organize

1.Food 2.Trash 3.Climate

How to teach Teacher the knowledge of sustainability

Interactive mode

Water cycle in nature

Water Cycle

Product Form

Stage Box

Theme choice

1. Hard to understand the

knowledge. Teacher also very distressed.

2. Place the modules on the board and get timely feedback.

3. Press the start button to see the natural water circulation pattern.

Stage 2 Search for the reason of pollution

1.Regular

Theroy

2.Storage

1.Step by step 2.Upgrade

3.Symbolic

3.Human Influence 4.Cycle

Magnetic placement Give luminous feedback after success

1

push to start

2

Summary Form: Puzzle Game Enhancing cooperation Enhance understanding in the form of problem solving

Flashes after placement

Entity: Stage Box Convenient to display Check teaching effect

Theme: Water Cycle

Arrow flashes to show cycle 3

1. Acid rain controlled the entire panel, the index being negative.

Things around children Various influencing factors and high flexibility

Human participation in the water cycle

2. Trying to put modules

on the panel, then the index rising.

3. Children understand the

causes of acid rain s and the prevention methods.

Sheet shape for easy storage


Test

Prototype We completed the interactive Prototype design through ardunio and model building. After confirming the interactive function, the circuit and model design are carried out, and the assembly is completed after completion, and the model is completed.

Flow Chart

Teacher The teacher's sense of control over the classroom is not strong.

Stage 1

Stage 1

Technology pronciple

Problems

Stage 2 Start

Start

Solution

LCD 1

Place blocks by serial number.

The display shows a negative number

N

N

Compurter

Switch

Coding

2

Place the sun module

N

N

Place the cloud module

4

Connection success, lights on and the cycle starts

Pressing the button will give children the sense of operation that ends.

12 +1

Give children time to think independently.

Press bottom

Y Y

1

Show +1

complete Press botton

Y

Add instructional actions during the game. Give a clear end marker. Add an OK button before looping.

Why this

Bonus Behavior

The corresponding position lights up.

3

Stage 2

LED

Y

Place the mountain peak after the creek lights up

N

Red light warning

correct

Children Lack of completed iconic actions, no clear reminder that the game is over.

Water pollution, the score is shown as negative

2

Place the factory, the score reduced by one

3

Place trees, score increases one point

4

The score returns to a positive number, and the lights work normally

Teachers can uniformly issue button commands after checking, which can better control the rhythm of the classroom.

The light returns to normal color Play preset loop

End

Device construction

End

Model

Flow chart 1st Flow chart 2nd

User Test In order to better verify the feasibility of the design, I cooperated with the school to have a 20-minute experience class with teachers and children. After the course is over, collect feedback from teachers and students

Feedback

Y Play preset loop

Teacher

Students participate in classroom interaction more actively than ever. The efficiency of knowledge understanding can be significantly improved. Students are immersed in the interaction of teaching aids.

Children

Where should the model be placed? What is this triangle used for? These houses and cloud are so cute!

Problems Children cannot easily know abstract semantics The location of the model is not clear enough


Final Design

Hasp

CIRCUL

The closing method of the storage layer is similar to a suitcase, which is easy to operate.

The easiest teaching aids on environmental sustainability for children.

NFC Near-field wireless communication technology, used to identify parts and score judgment.

Magnet Used to connect the main body and parts, easy to use, accurate positioning, easy to store.

Display Display environmental conditions and circulation patterns through lights and screens.

Button

After installing the parts, press to start the lighting demonstration.


BACKGROUND

MY EXPERIENCE

CLOCK IN...

04

PARENT’S LIFE They were full of hope for the future when they were young. But now they do ordinary work every day and lead a repetitive life.

We are like gears in a clock, working and living step by step every day. ddl urges us to move forward, perfect completion of the task is our only pursuit. But what about after all the tasks are completed? What should we do?

WHY IS IT CALLED“CLICK”?

Click

Click is the sound of a punch on the paper, which reminds me of the scene of signing in at the company every morning.At the beginning of a new day, we leave a meaningless mark as evidence of our existence today. These marks are connected in series to form a row of repeated symbols. Doesn't this also symbolize our predictable boring life? The past, present, and future can be traced back every day. CHILDHOOD

Study

Study hard and you can be admitted to a good university.

I have a carefree and happy life every day.

What should I do when I simply don't want to work?’

What is your test score this time?

STUDENT

There is no purpose in life, only process. The so-called ultimate purpose is nothingness.

Work

6

7

15 16 17 8 9 18 3 14 1 0 1 1 12 1 19

‘ The truth is nobody wants to work, but we still have to pay the bills , children's education etc. ’ 20

2 1 22

Family

one to have bly going lless jobs.’ a b ro p and sou ‘ You are useless or more

DAIRY

Art Installation

Cook for the family and clean the room every day

Oct.2021

Waiting for my husband and children to come home. one I'm tired, but every thinks it’s regular

26

25 30 29 28 27

35 34 33 .. 36 32 3 1 7 . 4 3 0 39 38

It's time to take care of the baby.

All the people told me, study hard and go to a good university.

24

23

WORK Doing repetitive work day after day, working overtime until late at night.

GRADUATE After graduation, I don’t know what to do.

Although I had a happy childhood, I am still very anxious now. When I was a kid, I hated to follow the rules, but now I have to follow these. Don't know when, I have already lived like my parent.


IDEATION

INSPIRATION

Complex ABOUT “SANG”

Irreversible NEGATIVITY SADNESS SELF-DENIAL

“SANG” UNHAPPINESSS LONELINESS

"Sang". That's the recent buzzword more and more young Chinese are using to describe themselves.

Resignedly

Pronounced "sung", this Chinese word means "mourning", and is now the trending word to reflect the reduced work ethic, a lack of selfmotivation, and an apathetic demeanor felt by urban, middle-class Chinese young people.

Predictable IDEAS MIND MAP

TIME

RESPONSIBILITY

REPEAT

END OF LIFE

I want to make a life poster to record the boring life I will experience in the future.

DESIGN THOUGHT I want to make a art installation to express the numb life state of most people. Let "sang" young people think about the meaning of life and whether they should make changes. It may not only be my life, but also a microcosm of countless Chinese people.


DESIGN PROCESS

DEVELOP COMPLETE TASK

EXPRESS DIRECTION HOURGLASS

ALL ONE’S LIFE

I smashed the bottom of the hourglass, which means time that cannot be traced back

A fixed life experience, Means our lives can be predicted

THREAD

HOLE PUNCHER

The chaotic, transparent lines represent invisible social rules

Punching holes in the paper symbolizes that I am completing the required tasks.

POSTER

I think life is like completing a task. We are like robots set by programs, and performing tasks is the only meaning of our existence.

Use a hole puncher to punch holes in the numbers that symbolize age to indicate the elapsed time.

I break the hourglass, the sand can flow down when I turn it upside down.

STRUCTURE

TRANSPARENT LINE The hourglass hung in the air, and the sand slipped from the life resume, eventually burying the paper.

Used to fix the hourglass, while expressing our intention to be controlled by invisible rules.

The content on the resume is my prediction of my future life. I put the corresponding text and pictures to describe after different ages.


FINAL EFFECT

The falling years and the sand mixed together symbolize the experience and years that cannot be traced back

WHEN THE SAND IS FLOWING...

WHEN THE HOURGLASS IS EMPTY...

REFLECTION

There is only one life in my life, and I don't want to be wasted. Although there are many helplessness, we can still find sunshine in the dark and dance.

I punched holes in the paper to imitate the completion of the tasks prescribed in my life.

!"#$%&#'(&)"*+',"-.'/%&,0'1.'2' (")#23.4 '''''''''''''''''''''''''55567".07"*$'89.#:)*$.


Decide Difficult

Background

05 Dice-sion

If the user does not have or lack of the above capabilities, there will be a variety of decision makers.

My experience about

Decision Making

Characteristic

One person will do

>70

decision /day

Can't make decisions independent

Interpersonal

Anxiety disorders

I have no clothes to wear ! I have no idea on food !

Decision-making is regarded as the cognitive process resulting in the selection of a belief or a course of action among several possible alternative options, it could be either rational or irrational.

Factors of Decision Making

UXdesign Product design Sept.2019-Nov.2020

Lack of decision making ability

Past experiences

Age and individual differences

people refer to past experience to assist in decision-making.

Cognitive ability is closely related to decision-making.

Belief in personal relevance

Emotion and cognitive biases

The more important things it is, the easier it is to make a decision.

Cognitive biases lead to memory errors, inaccurate judgments and wrong logic.

Over rely on others

Lack of decision making intention

Assumption

The choice is too tiring for them. They usually avoid making choices.

Decision mode

Lack of fault tolerant ability

1. What are the simple and easy-to-use decision models? 2. Which areas are they concentrated in? 3. How to apply them to daily life?

Perfectionist, Will take into account all important or unimportant factors.

Decision pressure

Complete Lack of fault tolerant intention Escape decide

Risk

relieve their decision-making pressure.

The more complicated things are, the more difficult it is to choose.

Uncertain

Design Challenge How to help ‘choice difficulties’ people aim to

OS: Salad is bad tasty, but they make me healthy. Hamburgers are delicious but they make me fat.

data form Columbia University

Help selection difficult people to make decisions in daily life.

User research

Reason

Perform

They cannot bear the consequences of a failed decision, so they delay their choice.

1. Which areas are prone to cause decision making pressure? 2. How people relieve stress? 3. What impact does decision-making pressure have on life?


Existing Solution

Existing Solution

User Research

Competitive Analysis

Desk Research

Plan

Category

Disadvantages

Insight

Features The text content is theorized and deep explanation.

Obscure Hard to practice Book Fragmentation

The content is short time, humorous and easy to accept.

No targeted Video

Ignore own situation It is not developed for assisting decision making.

Time Consuming High learning costs

App

Emotional Lack of rational decision

Game

Position matrix Solve the problem

Decision-making is mainly based on emotions, lack of rational decision-making part.

Complex Problems

Facing complex problems, long-term ability improvement can really solve problems.

Time Costing

There is a positive correlation between problem complexity and decision time.

Scientific decision-making method

The most effective solution is based on academic theory.

Method form Daniel Kahneman-thinking, fast and slow.

Choose factors that you think have important influence on the result, no more than six. According to the unified standard of ten points.

1

2

Simply add the scores to get the total score,and make decision.

? Simple

Meal

Shopping

Chat

Social Contact

Each person’s entangled area is different, which is related to personal experience.

Activity

3

Meal

Dressing

Study

Social Contact

Date

Chatting

People make the most satisfying, not the most perfect decision.

Action now If you have more time, will you have a better solution?

?

Dressing

Social St udy Contact

Behavior

Shopping

No hesitate If you continue to hesitate, will it affect other important decisions?

Meal

Facing complex problems, long-term ability improvement can really solve problems.

Limited decision

Complex

Date

Step1: Card sorting

Time is money If no action is taken now, when will the current plan completely fail?

Relieve stress

1. In ordinary people look trivial things, why they still entangled 2. People's behavior when they are tangled 3. Views on existing solutions

How to build the rules?

Ask yourself three questions

1. There are few products focus on alleviating anxiety caused by trivial matters. 2. Repeated references to "relieving decision-making anxiety" will amplify decision-making pressure.

Card Sorting

Main questions

Establish a set of rules by yourself and act according to the rules. This can reduce the impact of emotions and make rational decisions.

Effective

Interview

Step 2: Interview Is entanglement a problem? How to treat entanglement? When not to entangle? Do you regret the decision you made?

Record Decision process Decision making behavior

People usually like to touch themselves when making a difficult decision.

Thought I want to reduce the time spent on unnecessary trivial matters.

My problem is psychological, it cannot be solved by improving ability.

List the tangled points and use words to help sort out ideas.

Keep my decision information properly and avoid repeated access.

Insight Subjective decision

Many considerations

The behavior of "packings" seems to attach great importance to objective factors, but the decision-making basis is subjective judgment.

Decison is often affected by various objective factors. people often rely on intuition to make decisions directly, or give up decisions.


How Might We How to help the choice difficulties’ people to make efficient decisions?

Ideation

In order to objectively select better options, I extracted the four options that have the greatest impact on decision-making results and pressure.

Concept 1

Factors

How to help the packing to make objective decision (accept the objective reality)? How to relieve anxiety in decision making process ?

Opportunities 1. Decision visualization Thought process Information chart

Inner OS

Decision content - Provide decision template for decision aid.

Decision method - Organize and output on the web side, providing complete functions.

Concept 2

Use as few steps as possible

Make accurate decisions quickly

Habit formation

Usage frequency

Varies from person to person

Suitable for many situations

Quantitative search limit

2

4. Result-oriented Containerization

2

4

Total

9

3

3

3

Decision content - Small things in daily life decisions

Decision method - Use software documented decision aid - Use hardware dice to assist selection

Dice

13

Conclusion So I choose concept 2 to continue depending.

Can be interrupted at any time Simple decision-making guidance, flexible recording of different decisions. Record on your phone, start or pause anytime, anywhere.

Neutral guidance Use the form of notes to guide ideas, and the learning cost is low. At the same time, with electronic dice, it will help you make quick and natural decisions.

Total

Full score of 5 points, based on the above four factors to score.

01

02

Flex decision modes

4

Organize ideas

New ion decis

Various decision modes

Provide quick decision-making ideas for daily trivial matters

Similar decision classification

In the form of a recording tool, aim to helps people make daily decisions.

+

Compare

Concept 2

3. Habit formation

Verification consequences

Time cost

1

2. Reduce information presented

Record habit

Complex

Concept 1

Dice-sion Help people make daily decisions ”

Provide decision template for decision aid. Suitable for many situations

Mutual aid group

Screening mechanism

Concept

Evaluation

03 l

Leva

Improving the decision-making level invisibly Record decision-making habits and visually record your progress. Decisions are classified according to topics to provide you with accurate suggestions.


Prototype

Interface Design Icon

Colors

#f0e9ff

Dice-sion With Dice-sion, Relax and Make mini decision quickly.

New decision

#feffc5

Icons

Target split

Prompt according to the decision-making process, your ideas at every step will be visualized.

Extract decision keywords and refine your decision ideas. New Decision

Whisper

Quickly create new decisions

The sudden thoughts in the decision are recorded here, And it will be displayed in the decision notes.

Dice's screen

Home Page You can create new decisions at home page and view the records. Start new ideas at any time.

Typography

Recent Decision Users can review past decisions from here.

Me

Record

All decisions are classified by day/month/year, and the system automatically integrates similar decisions

Understand your decision-making preferences and get advice. You can view the data analysis report on your decision here.

Dice Error message

If you want to use dice, you have at most 4 options

You can connect the decision dice on this page to help you make the hardest part of the decision and finally complete the decision.

Undone Decision Continue to make decisions Clarify ideas from oneself

Aa Quicksand A BCDEFGHIJKLMO PQR STUVWXYZ abcdefghijkl mnopqr stu vwxyz


User Scenario I have no idea on food !

Feedback Step2 Enter your decision

After the user clarifies the decision theme, a clearer decision goal is formed.

I want to use it to decide my lunch today! I really want to know my decision style right now!

Step4

Step1

Set a new decision

Step3

Check the answer

An Siyu

Roll the dice When you are too entangled in similar options, you can connect the dice to synchronize the data to choose, and throw to assist in the decision.

Automatically extract the subject keywords, the user expands the association.

It is very helpful for me to make daily decisions. It looks very organized, and I prefer to use dice.

Make a list of options and make decisions based on the subject keywords.

New decision Experience the complete decisionprocesss and develop decision-making habits.

The two conditions are similar and cannot be compared. Connect the dice to speed up the decisionmaking process.

Visualization

Elson

Quick

Wow, this time I did not give up making a decision because of too many options! It will cure my selection difficult. Chu Yue Whisper When you have other inspiration in the decision process, Double-tap the screen to bring up "Whisper" and record them. Don't let them interrupt your decision-making process.

logical

Step5 View your decision data

I really like the "whisper" feature! As an Aquarius, I really can't control my thought! XiWang

Immersed


Background

Research

06 HAP

Expert Interview

Hunt Statement

Problem Existing first aid resources are tight and cannot well meet the first aid needs of citizens.

“To improve the efficiency of first aid. Understand the challenges faced by stakeholders in emergency services. ”

In order to better understand the work process of the emergency center and the daily situation of related personnel, I went to the Beijing Emergency Medical Center to interview the doctor and Dispatcher.

Plan

It is

It is

1,643,375

30

patients from 2013-2017

Visits one ambulance/day

Analysis of the disease spectrum of Beijing 120 prehospital emergency patients from 2013 to 2017 DOI: 10.16462 /j.cnki.zhjbkz.2019. 04.021

Doctor Name: Mr.Wan

Future

Emergency Center

Helper

· Policy

· Recent Policy · Dispatcher · Departure process

· First responder · Fellings

· Technology

“Daily transport tasks account for the majority. Sometimes patients don’t actually need an ambulance.”

· Call Reasons

Future Policy

Family doctors

Dispatcher Name: Ms.Ning

29.63%

The top three diseases in the disease spectrum are: injury and poisoning, circulatory system disease, and nervous system disease.

18.37%

15.8%

Redesign of Beijing's pre-hospital emergency service system.Provide patients with more caring and effective services.

7.38%

8.75%

20.07%

Injury and Poisoning

Respiratory System

Circulatory System

Digestive System

Nervous System

Other

A doctor who pays attention to the health status of the population in a specific community and provides basic health services for the community population.

Professional status

Feature

Age

Gender

Time

60+

Male

8Am-9Pm

For key populations, establish personal files.

Recovery Treatment

Family Clinic For critically ill patients, on call

Use hospital facilities to guide patients in rehabilitation.

Immunization Prevention Responsible for vaccination, maternal and child health

Service design

Planning for the future direction

Ggraphic design

Provide community residents with safe, effective, convenient and economic life-cycle health services The fourteen Five-Year Plan(2021-2025)

Research

Design Chanllage Jul.2018 - Feb.2019

How to plan the pre-hospital first aid service process, improvethe efficiency of first aid?

Age: 26

“I will receive countless calls for half a day, and there is no time to drink water.”

Definition

Regular Follow-up

Age: 48

Expand the scope of family doctor contracts and improve quality

98%

By 2022, more than 98% of primary medical and health institutions will be connected to the Internet, and the internal business of the medical consortium will be interconnected and shared.

Questionnaire By publishing a survey questionnaire on calling emergency vehicles, It is called understanding of the process situation. A total of 132 valid data have been obtained. Who dialed

Is it urgent

Relative/friends

Yes

89.5%

By self

63.2%

Waiting time (min) 15-30

50.2%

No

<15

>30

If deal advance No

69.1%

Yes No


Inter view Outline

Telephone Interviews

Pereception Gap

I interviewed three patients or their families who have used 120 emergency services.

At this stage, collate the content of the interviews to find out the pereception gap of stakeholders in the service process

Main Pain Points

Patient Name: LiGuohui

Before calling

Age: 30

Patient's condition: Traffic accident Call time: 18:30

What is the specific condition of the patient's illness? What judgments were made before calling an emergency vehicle?

After arrival

· Unable to move due to a traffic accident, the traffic police will call for assistance

Caller1 Name: Yuzheng

Waiting

Age: 23

Patient's condition: Poisoning Call time: 17:00

Mood in the waiting phase

Waiting time: 20min

Before calling

What kind of first aid assistance while waiting?

· Suicide attempt by swallowing medicinewas discovered by a roommate and dialed 120

What happens durning the ambulance arrives?

· No first aid measures while waiting

Waiting time: 22min

Before calling

· Ask if you want to make some drips · Sent to the nearest hospital

Waiting · The patient is conscious while waiting · Classmates go downstairs to meet the ambulance After arrival

What emergency measures did the doctor take?

Who is called 120 if it is not urgent. The operator is indifferent To any guidance. Don’t expect 120 to arrive in time,and sometimes even don’t send cars. The only thing I can do is call an ambulance. But the doctor’s attitude is very cold. I can’t do anything without waiting. I can only watch my family suffer.

Too many patients do not need an ambulance but occupy The shorter the call time, the better, quickly handle the next caller The more anxious the familyis, the less conducive to description of condition.

Hope that the public will not abuse emergency resources Hope people understand first aid workers The patient is prone to fuss over stress The principle of allocation to the nearest hospital

Waste A large amount of waste of first aid resources makes it more difficult to control the scarce first-aid resources.

Lack

Our scheduling mechanism is already very efficient.

Take many patients every day,No time to communicate too much

Translate

Triage patients according to their condition

Hope to know the patient’s condition and past medical history in advance

Lack of communication between doctors and patients will greatly extend the time of first aid and reduce the efficiency of first-aid.

· Take it directly to the nearest hospital

Feel

Caller2 After arrival

Resources

Waiting

Name: Linghua

Age: 50

Patient's condition: Myocardial infarction Call time: 19:44

Waiting time: 44min

Before calling · The patient is unconscious, unable to judge the specific condition

Waiting · There are certified first-aiders for rescueand the patient's condition improves when the ambulance arrives After arrival · Perform ECG, brain wave detection · Ask for specific locations and floors

Patients and their families

Dispatcher

Doctor

Helpless Negative emotions of patients and callers lead to poor communication between doctors and patients and reduce service quality.


Research Analysis

Persona

Oppotunity

Among the 19 users we surveyed, 89.5% were calls made by the patient’s partner, so the user portrait was defined as the patient’s partner and doctor

Partner

Doctor

Name: Mr.Li Age: 28

Goals

Know the patient's past medical history. Shorten all time and save lives. Learn more about the patient's condition before arrival.

Use professional knowledge to provide pre-hospital first aid

Negative active Lack of effective communication with family members Know nothing about the patient's condition before arrival

Jounery Map

Name: Mrs.Zhang Age: 56

Improve infrastructure

Can make 120 calls quickly

Call 120 as soon as possible

The doctor came to treat his family as soon as possible

Want to know how the patient current condition

Know the current condition of the family can do something to relieve family’s illness

Negative active

Emotion

Information need

Information need

Prepare equipment

Pre-hospital Transport the Go to the patient to the patient's location treatment ambulance

Improve people’s awareness of emergency calls and the popularization of first aid knowledge, understand the phone numbers for dispatching cars in surrounding hospitals,Improve residents' coordination with first aid and reduce the problem of blocking public areas.

Data sharing

Easy to be overwhelmed Lack of corresponding first aid knowledge

Jounery Map

understand situation

Classify emergency situations so that medical incidents at different levels can be resolved by corresponding medical organizations.

Mental quality

Positive active

Goals

Emotion Receive task

First aid knowledge

“I was too anxious. It took a long time for the car to come after 120. The whole process was too helpless.”

Communication with family members

Positive active

Don't want to receive non-urgent tasks that waste medical resources.

Service classification

First aid knowledge

“As a pre-hospital emergency doctor, of course I still want to save more lives”

What If ...

Through the establishment of a data sharing system, the doctor will know the patient's past medical history when receiving the task of dispatching the car. Provide immediate and effective guidance to patients on the road.

Emotion

Dial number

Emergency center asking about the condition schedule

Waiting for ambulance

Escort to assist and appease

Go to the hospital

Use the waiting time of the patient to let the doctor have a better understanding of the patient’s condition, and at the same time help relieve the anxiety of the waiting. Increase the sitting rate of emergency telephones directly under the hospital, ensure that the problems of people with medical needs can be solved, and increase the trust of residents around the hospital.

Times of Crisis& Daily Life Establish a community first aid mechanism, set up commissioners to popularize first aid knowledge and provide guidance and rescue services, so as to improve community residents’ first aid cooperation.

Reasonable Use of the Waiting Time Make reasonable use of the waiting time to let the doctor understand the patient's condition and give the patient clear instructions. Appropri ately relieve the patient’s symptoms and at the same time relieve the anxiety of the family/patient.

Community Services Center Establish an information network in a small area and make connections between areas to realize comprehensive information sharing.

Plan for Not Urgent Patients Gather social forces to provide medical services for patients who are not urgent but need special vehicles, share the burden of the 120 emergency center, or implement an appointment system directly under the hospital, and dispatch professional vehicles to help transport.

How Might We How do we establish a medical graded service system to help more patients obtain effective rescue, improve doctorsʼ work efficiency ,and residentsʼ first aid knowledge? To achieve high-participation, high-cooperation graded diagnosis and treatment and rational use of emergency resources.


Stakeholder Map

Service Blueprint Stage

Community Hospital

Nonemergency patients

Community Volunteers

Physical Evidence

Residents Third-party navigation services

Caller Family Doctor

Emergency doctor

Patient

Emergency Center

Dispatcher

Graded diagnosis and treatment

·Ambulance platform ·120 dispatch center

· Emergency call120

User Action

LINE OF I NTERACTION

Fount-end Hospital

·Seek help after illness ·Describe the condition, location information

Emergency system

·Phone dialing ·Ambulance platform

·Waiting for ambulance ·Operate according to the guidance of community doctors

·Community doctor response ·Carry out graded diagnosis and treatment

·Go to the hospital/ community hospital ·Dial 120 for emergency ·Describe patient information

·Community doctors give medical advice

Ambulance realtime location

Daily promotion

·Ambulance platform

·Waiting for rescue ·Relieve the condition according to the instructions

·Dispatcher receives response ·Volunteers to rescue

·Cooperate with pre-hospital treatment

·Follow the ambulance to the hospital

·Prepare admission information

·Leave the scene

·Volunteer clean up the emergency scene ·Aid to relieve patients

·Pre-hospital treatment ·Clearing obstacles and leading the way

·Propaganda material

·teaching material

·Participate in Publicity activities

·Training

·Publicity by community hospital staff

·Publicity by community hospital staff

·graduate certificate

·Pass the exam and become a volunteer

·Popularization of first aid knowledge

LINE OF VISISILITY Demand

Supply

Caller

Rescue guidance Immediate response

Patient information surroundings

Doctors

Patient condition Past medical history

Diagnosis and treatment Transport patients

Dispatcher

Patient condition Hospital information

Allocation schedule Hospital contact

Family Doctor

Help-seeking habits Patient trust

Medical knowledge Condition judgment

Volunteers

Medical universal Sense of identity

Medical assistance Cooperate with rescue work

Back-end

·Platform releases help-seeking tasks ·Retrieve medical records Assign volunteers

INTERNAL INTERACTION

·Third-party positioning ·Real-time patient positioning

·Volunteers accept tasks ·Go to the location of the patient location

·Send the condition judgmentto the rescue platform

·Staff scheduling ·Medical arrangement

·prepares equipment and goes to the incident ·The doctor obtains personal medical record

·Hospital provides medical information

·Real-time patient positioning

·Preparation for admission

·propaganda ·layout of the site

·Teaching venue layout

· input to the rescue platform

·Prepare teaching materials

·Documents of superior department ·Neighborhood committee site approval


Touch Point

Exprience Process

1st:Emergency Platform

1st:Emergency Platform

I will provide you with the most efficient and immediate first aid service, so you no longer feel helpless. Professional guidance · Community doctors

You will be provided

2nd

4th

Volunteers arrive to help patients, emergency doctors give instructions online.

The doctor arrives for treat.

3rd Volunteers help clear obstacles and transport patients quickly.

· Emergency doctor Information synchronization · Ambulance location · Patient information Dedicated assistance · Volunteer

2nd: Brochure I will teach you basic first aid knowledge in the simplest way to help others.

1st

The accident happened suddenly and the caller quickly uploaded the real-time situation.

Go to the hospital

Hierarchical medical system

You will learn

Basic first aid knowledge

1st Go to a nearby hospital for treatmentaccording to the doctor’s recommendation.

Go to the clinic 1st:Emergency Platform


Brainstorming

Background What am I thinking when i am not eating ?

07

Due to my rapid weight loss, I am getting more and more unhappy, fearful, worried, and refusing to communicate... I am suffering from an eating disorder and I am trying to recover. The food means happiness and deliciousness. I want the people like me to walk out of the abyss, and I want fewer and fewer people to walk into this abyss.

500 Calories

Why do I become more and more afraid of eating? Cultural pressures that stress “thinness” as beautiful for women and muscular development and body size for men place undue pressure on people to achieve unrealistic standards. Popular culture and media images often tie being thin to popularity, success, beauty, and happiness. This creates a strong desire to be very thin.

Environment

When I realized that I didn’t want to continue dieting. I did a brainstorm and thought about hmw.

Comparison of past and present

Cake:500Cal Potato:20Cal

Food perspective

Fish:300Cal Chips:1567Cal

Digital food

Daily Meal

Why do I get fat after eating a little

Emotional eating

Feeling cold all Day

Eating disorder

This apple has 23 calories, I can’t eat it

Food waste caused by healthy eating

Why are you so angry?

Physiological needs

A micro film revolves around the eating behaviors of people with eating disorders and their views on food.

The meaning of food

Body anxiety

Diet

Come and eat more

Anxiety communicator

Food makes me ugly

Emotional value

I really want to have a big meal

Consequences of not giving up sugar

Dieting

You are so thin, is it because you eat less?

Experience Design

Dieting taken too far can become an eating disorder.

Spit it out

Why is it not good looking after being thin I want to eat a hole cake Dec.2020

I ate too much today, why am I such a waste

Quit sugar

Peer Pressure With young people, this can be a very powerful force. Pressure can appear in the form of teasing, bullying, or ridicule because of size or weight. A history of physical or sexual abuse can also contribute to some people developing an eating disorder.

Design Challenge Excessive dieters

Ordinary people

Feel the spiritual resonance and positive guidance in behavior.

Understand the situation of people with eating disorders and provide warnings.


Interview

Insight

LiLily

I interviewed three people with dieting experience and three people without dieting experience, and conducted data analysis, and found the difference in the way dieters and non-dieters perceive food.

EXCESSIVES DITERS

“ Being in love makes one fatter, food is diverse. Losing weight is not a job for me. ” Reason for eating Eating experience

Shang Jinze

Persona

The value of food Relieve stress

The degree of attention to drinking has a certain impact on the intake; the higher the degree of attention, the greater the impact of the food on the human.

“I really want to taste food seriously, but when it comes to food, I can only think of calories and my fear of getting fat.” Name: Yaoyao

The value of food Relieve stress

Interview

“I really want to eat home-cooked food, Takeaway is not tasty and unhealthy.”

Shaw

Reason for eating Eating experience

Needs 1. Understand her situation. 2. Food content is not evaluated. 3. Someone who listens rather than criticizes his ideas.

The emotional value that things bring to people is a combination of time, place, and events. The emotional value perceived by people with entry barriers is only entry itself.

The value of food Relieve stress

s. of dieter y g o l o h c The psy

Reason for eating Eating experience

ORDINARY PEOPLE “Isn’t it about eating less and exercising more, isn’t it hard to lose weight? If you are hungry, just eat more.”

Name: Andy

The value of food Relieve stress

Bing

The judgment of the figure is more about self-limiting and conjecture.

“I really want to lose weight healthily, without anyone, I know more about festivals.” Remark Positive emotions Negative emotions

Familiar with all kinds of food calories, understand all kinds of healthy eating knowledge. But often unable to control the late night binge eating, and through continuous exercise or vomiting to save.

The valu e of food

“It’s not healthy to eat, but one meal a day will make you lose weight, right?”

Wang Siri

Excessives diters Ordinary people

Weight: 50kg

Eating Habits

“Eat when you’re hungry, live well when you’re full.” Reason for eating Eating experience

Age: 21

Reason for eating

The value of food

Eating experience

Relieve stress

Compared with normal people, people who have experienced extreme weight loss prefer to hide their internal feelings and pretend to be themselves. Planning and digital drinking may give them a very little hint of what they eat.

Age: 23

Weight: 70kg

Eating Habits No deliberate attention to food and figure, no specific diet plan, appropriate dietary adjust ments will be made according to the specific conditions of the day Needs 1.The comprehensive feelings that food brings to them. 2.Be able to eat delicious food at ease.


Storyboard

Empathy map Think and feel?

PAINS

Scene 1 Plan-AM 9:00

Scene 2 Lunch-AM12:00

Starting from the protagonist’s diet plan,Introduce the movie name.

Show the scene when the has lunch, add the switch between reality and inner world.

- Inability to correctly judge the value of food - Fear of others evaluating their eating habits

See?

Hear?

- Too much attention to food - Have a wrong perception of one's body

500

GAINS

Say and do?

-MS

- Curious about what others think about food

Framing

- Have a deep understanding of food

Camera position

- Want to communicate with others about the food itself.

-Tableside -Calculator;phone;paper Sound -Calculator instrument sound

-Eye level shot

Location Props

Concept

Framing

-Full-length shot

-Eye level shot Location -Inner world Props -Humanoid stand;notes Sound -none Camera position

Framing

-Tight close up

-Eye level shot Location -Humanoid stand Props -Humanoid stand;notes Sound -none

Camera position

Framing

-Medium close up

-High angle shot Location -Tableside Props -Screen;tableware;food Sound -Eat and broadcast video Camera position

Framing

-Close up

Framing

-Overhead shot Location -Tableside Props -tableware;food Sound -none Camera position

-Close up

Camera position-Overhead

-Tableside -tableware;note Sound -none Location Props

Scene 3 Hunger-PM 11:00

Scene 4 Dream-AM 3:00

Depicts the protagonist's inner struggle with food. Show the guilt of the "unplanned" diet brings.

After the "unplanned" diet, the protagonist falls asleep.

I want to show all my thoughts about food as a person with an eating disorder in the form of a video. Let ordinary people understand our situation, and use this as a warning to them not to step into this abyss.

“Argument” Eating disorder is not simply gluttony, stop blaming them. If you don’t know how to help with eating disorders. Just give them a hug.

shot

500

Framing

-close up

Camera position

-Eye level shot

-Humanoid stand Props -Humanoid stand;notes Sound -none 5,6,7 cycle*3 Location

Framing

-medium close shot

Camera position

Props Sound

-Low angle shot

-Sofa -Phone -Eat and broadcast video

Location

Framing

-Close shot

Camera position

-Eye level shot

-Sofa Props -High-calorie food Sound -Eat and broadcast video Location

Framing

-close up

Camera position

-Eye level shot

-Humanoid stand Props -Humanoid stand;notes Sound -none 9,10 cycle*3 Location

Framing

-Full-length shot

Camera position

-Eye level shot

-floor Props -Yoga mat;phone Sound -Exercise tone Location

Scene

-Close up

Camera position

-Eye level shot

-Humanoid stand Props -Humanoid stand;notes Sound -none Location

Reality

Inner world


Making process & Prototype

Test

Improve

After the test video was shot, aim to improve the video more targeted. I organized a user test (a total of 6 people). Got some feedback from the them after watching test video.

Feedback

STEP 1 I made a diet plan sheet and inner monologue stickers to show the thoughts of people with eating disorders.

This is too similar to when I was on a diet. I felt guilty after eating.

1. Remake the props ( the note with calories; the notes of the inner world )

Feelings Can feel the anxiety of diet. The meaning of food to the protagonist is only numbers and nothing else. The story line of the entire video is complete. 2. Visually classify the notes of the inner world

STEP 2 I purchased some ingredients and tableware to show the daily diet of people with eating disorders.

Xiangxiang

I can feel the pain of the protagonist. The food is meaningless to her , and food is not delicious for her too,so sad.

Advise The lens of playing with the phone alone is unclear.

The scene of completely digitizing food is horrible, I can't imagine this life

Other’s evaluate

3. Replace the humanoid standing card with myself to enhance the visual impact

The camera in the inner world is switched too fast, can‘t get the text clearly. Shaw

What was said in the scene just now , It flashed too fast. Siyu

Nagetive emotion

The inner world is a bit ungettable, and the color of the filter can be darker.

STEP 3 I arranged inner world and reality scene, a lighting commissioning and trial shot.

Positive emotion

The scene is a little messy, and the props can be refined. The effect of the inner world can be more intuitive and intense. The lens of eating paper can speed up.

4. Enhance the expression of the inner world in type form.

+ “ TYPE ”


Final Design

Reflection

500 calories

Acknowledge

Reality The film shows the diet and binge eating process of people with eating disorders in three parts: plan, planned diet, and unplanned diet.

- This is my first attempt to express design in the form of video. As a person with an eating disorder, talking to you about the food itself during user interviews has shaken my inherent impression of food. As inspiration, I want to stimulate everyone's thinking about the meaning of food by expressing my views on food. - During the filming process, I used the film "I heard her speak" for reference and filmed it in the form of a monologue. During the creation process, I watched a series of short films showing eating disorders, and finally showed the psychology of people with eating disorders in the form of interlacing reality and inner world.

Weakness

Inner world The inner world is displayed in two latitudes of behavior and text, expressing the opinions of people with eating disorders about food.

- The text of the inner world is a bit thin, and it is necessary to interview several people with eating disorders to enrich the content and make it more intuitive. - The focus is on showing the situation of people with eating disorders, and the dietary communication between ordinary people and people with eating disorders are not shown.

Next step ... Series video It aims to let people knowthe reasons for the behaviorof people with eating disorders.

500 calories: https://youtu.be/87FDsjV_p7E

Exhibition Collect the dietary thinking of ordinary people and try to alleviate the symptoms of eating disorders.


APPEARANCE

BACKGROUND

08-1

Design an outdoor installation for the Strawberry Music Festival under the epidemic. THEME

Wormhole

HI, I’M HERE!

CONCEPT

Interactive outdoor installation designed for music festivals.

SKETCH

Material: mirror reflective film; plastic film; support frame Construction method: inflatable construction

INTERACTION

INTERIOR Wormhore A wormhole can be visualized as a tunnel with two ends at separate points in spacetime. Theoretically, a wormhole might connect extremely long distances such as a billion light years, or short distances such as a few meters, or different points in time, or even different universes.

Outdoor Installation Art Experience Design

Dec.2020

The world in 2020 has changed too much. We are eager to meet, but we dare not meet. Everything is wrapped in and forbidden. Through the concept of wormholes, the concept of encounter is expressed. Two dissimilar worlds are transmitted in a thin tube of time and space with billions of times the efficiency.

The installation is twisted by two planes with different styles, connected by 5 channels "wormholes" in the middle. No matter where you enter from, you will end up at the same place: the core of the universe. Touch the ring in the middle, and the internal light will change from red to blue. You will leave a mark to prove your existence, and you will also see traces of others.

ROUTE Entrance1

Aisle Center

Entrance2

Aisle


BACKGROUND

08-2 Island War

FIANL DESIGN 1.It's all competition games, and there is no easy way to develop. 2.PVP is both competitive and developed. Player resources are exhausted and plunder is serious. 3.Early stage players cannot develop , and later stage players cannot grab resources .

DEMAND

AIM

FUNCTION PREPARE PVE&PVP functional distinction

Access resources

Rapid development

VISUAL

The whole world was divided into tiny islands during Ragnarok, and you need to fortify your island and send your brave Vikings to raid other islands to become a true king of friends.

LOW-FEI PROTOTYPE

HOW TO MAKE PLAYERS UPGRADE QUICKLY?

Increase the sense of honor

Integrate with the scene

Highlight key information

Let the player know clearly the difficulty and level of the level, and plan the battle.

Players can see the amount of resources they have obtained in real time.

RESULT

GAMING

Highlight rewards and guide players to continue the game.

STORE PAGE BEFORE

Work Project

AFTER

Second to none 1.Make a difference with the content of regular gift packs. 2.Make it have a sense of series and attract players to continue to buy.

Game Design

According to the needs and design goals, I made a low-fidelity plan. Clearly categorize information. The key information is placed in the center of the vision, and the clickable area is highlighted.

UI Design Mar.2021-Aug.2021

Premium Account 1.Use colors with higher saturation to increase users' desire to buy. 2.Use prominent colors and a larger area to highlight the rights that the game wants to show.

INTERFACE DESIGN In the final visual design, I integrated the functional page with the Nordic waters. Increase the immersion of the game.


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