Memorandum Date:
March 26, 2020
To:
Thermo Fisher Scientific U.S. Customers and Suppliers
From:
Richard Spoor Senior Vice President, Global Operations
Regarding:
Thermo Fisher Coronavirus (COVID-19) Critical Infrastructure Status
During these challenging times, I want to reassure you that Thermo Fisher Scientific is working closely with U.S. federal, state and local governments to ensure we remain operational to support the needs of customers and suppliers in all 50 states and territories. Remaining operational is particularly critical right now given the role we play in supporting customers like first responders, public and private research institutions, pharmaceutical drug manufacturing companies, medical device manufacturers, and clinical testing labs that all play a critical role in addressing the COVID-19 pandemic. As more cities and states have enacted “stay at home” and other business closure requirements, Thermo Fisher sites and service operations continue to operate under state and local exemptions that designate Thermo Fisher as an essential, life-sustaining and critical infrastructure business. Thermo Fisher sites and service teams that are serving in this critical role include: •
• • •
•
All distribution centers and warehouses, including the Fisher Scientific and Fisher Healthcare distribution channels, supporting the distribution of products to customers designated as critical infrastructure companies. All drug development and manufacturing sites. All Fisher Clinical sites supporting clinical trials. All Thermo Fisher sites doing research, development and manufacturing for laboratory products, analytical instruments, life science tools, biopharma production and specialty diagnostics products. Instrument and equipment field service teams and customer on-site service teams supporting the ongoing operations of our customers.
We couldn’t operate effectively through this period without ongoing support from our valued suppliers to provide us with the raw materials and finished goods that we need to support our operations and customers. We are grateful to you and your employees for the support you are providing to our business. In addition to our commitment to customers and suppliers, the health and safety of our colleagues remains a top priority, and we have put a number of measures in place, including enhanced disinfecting, hygiene and social distancing protocols, to help ensure the men and women who work in our distribution centers and manufacturing operations are able to keep those sites fully operational. In many functions throughout the company, our colleagues are working from home in order to reduce the population density at our sites. Keeping our colleagues healthy helps ensure that we can meet your critical needs during this unprecedented time. Thank you again for the support of our relationship and the confidence you have placed in Thermo Fisher during this extraordinary period.