THE MEMBERSHIP MAGAZINE OF THE BRITISH AGRICULTURAL AND GARDEN MACHINERY ASSOCIATION ISSUE 27 | MAY-JUNE 2021
John Deere’s £1.5m training plan New apprentice centre expected to open this autumn FIRE-HIT MKM AGRI START REBUILD | MENTAL HEALTH AWARENESS | BAGMA TRAINING
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There’s so much opportunity and talent in this sector – let’s commit to supporting it
ISSUE 27 MAY-JUNE 2021
With a £1.5 million new training centre being opened by John Deere, and young technicians being celebrated, it’s time to focus on the sector’s bright future Ag tech apprentice intake, many of which are still in the dealership network today. PETER ARRAND This is a great example of both John Deere PRESIDENT and the dealer network investing in training BAGMA and development of the next generation of technicians which will have to work on increasingly advancing technology. See pages 8-9 for the full story. IT APPEARS THE easing of lockdown rules Elsewhere, in this edition of the BAGMA seems to be running to the Government’s roadBulletin we celebrate the LE-TEC map with all major restrictions due to be lifted Technician of the Year, the IAgrE later this month. However, we also live in the shadows of the constant threats of different awards, and the New Holland UK variants and spikes of cases in local& Republic of Ireland ised areas. Let's hope everything con- IT REALLY IS Dealer awards. AN EXCITING tinues to go ahead as planned. W i t h s o muc h Conversations are increasingly TIME, opportunity and talent switching back to our habitual nature DESPITE THE in the sector, it really is of what the weather is doing and the CHALLENGES an exciting time impact of that on the crops in the OF THE LAST despite, the chalfield. Fortunately, they have received YEAR OR SO lenges of the last that much-needed downpour of rain, year or so. which will hopefully have a positive impact on As an industry we need yields. The variable weather is also helping the to be able to support and see more young people come grass grow which will start to stimulate the turf through our doors and and lawncare industry. give them the platform to Whilst the pressures of the pandemic have embrace a very exciting affected many organisations, it is pleasing to see and rewarding career that companies continue to invest in the future. in landbased John Deere and training provider ProVQ eng i ne er i ng , have announced plans to open a new apprenparts support tice training centre this autumn, at a farm site and customer close to John Deere’s headquarters for the UK. service. This will mark three decades of the company’s COMMENT
The membership magazine of the British Agricultural & Garden Machinery Association Published 6 times a year by Bira Publishing Editor Emily Bridgewater 07875 678855 emily.bridgewater@bira.co.uk Design Alan Bingle 07949 024737 alan@forty6design.com Multimedia sales executive Lisa Ebdy 07799886115 lisaebdymedia@outlook.com All advertising and media enquiries please email: editorial@bagma.com
BAGMA BULLETIN MAY-JUNE 2021
BAGMA, 225 Bristol Road, Edgbaston, Birmingham B5 7UB 01295 713344 bagma.com BAGMA president Peter Arrand BAGMA director Keith Christian BAGMA business development manager Richard Jenkins 07432 290605
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NEWS BAGMA members sweep the board at New Holland awards
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COMMENT Keith Christian on why Covid and Brexit won’t stop sector success
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COVER STORY John Deere’s £1.5 million investment in training talent
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EXPERT'S VIEW Why looking after the mental health of your staff matters now
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PRODUCT NEWS The latest product news from the sector
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OUT & ABOUT BAGMA training returns to Tallis Amos Group
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Every effort is made to ensure the accuracy of the material published in BAGMA Bulletin. Bira Publishing Limited can accept no responsibility for claims made by manufacturers, advertisers or contributors. Views expressed by advertisers or contributors are not necessarily those of the publisher or of Bira. Advertisers in BAGMA Bulletin are not agents of Bira or any of their associated businesses, including Bira bank and Bira direct. Also, Bira and its associated businesses never act as agents for any advertisers. Printed in the UK by Stephens & George.
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BAGMA NEWS
BULLETIN BOARD
KÄRCHER BRANCHES OUT INTO LANDSCAPE GEAR
Kärcher has launched a range of battery-powered, professional landscape management (PLM) tools. The new range features products including a lawnmower, chainsaw, hedgetrimmer, leaf blower, leaf blower backpack, line trimmer, brush cutter, multi-tool, pole hedge trimmer and a pole chainsaw.
MAKITA EXPANDS LEADING LXT RANGE
Makita UK is expanding its cordless offering with the launch of the LM001CX 36V LXT Brushless Lawnmover. The LM001CZ is powered by Makita's leading LXT cordless technology so it offers maximum flexibility and increased safety as there is no need to trasport fuel and no emissions are released during operation.
LE-TEC TOP TECHNICIANS ANNOUNCED
Land-based Education and Training Committee (LE-TEC Ltd) is proud to announce the top three winners of their Technicians For 2021 competition. The judges’ top three winners were Laura Bassnet in first place, Lauren Savage in second place and Chris Laidler in third place. The awards were designed to celebrate and find the UK’s best Technicians in the Land-based Engineering sector and entrants had to submit a video as to why they enjoy their day-to-day job so much.
Rebuild starts at business devastated by fire ANTHONY DEACON OF dealership MKM Agri, which was devasted by fire in April, said they are looking to the future as they begin the journey to rebuild the business. Anthony said: “We have made steady progress, but these past weeks have been incredibly difficult. “Fortunately, a couple of weeks ago our insurer accepted liability and so since then I’ve been working full-time dealing with the claim, working out exactly what’s been lost. It’s difficult but we’re getting there.” In the fire – believed to be an accident – MKM lost its entire workshop and another lean-to building, which totalled around 4000 sq ft of space. Following the devastation, the firm has continued to operate out of a separate building which houses their office, showroom and parts storage. “We’re using a small, old shed as our workshop currently, which is about an eighth of the size of what we lost – so far from ideal,” said Anthony A specialist salvage team has been used to remove debris to get ready for the rebuild. “The plan is to design an entirely new purpose-built premises. There is a lot to think about with an endeavour such as this and I would be very interested in hearing from other dealers who might have some thoughts about how we might best achieve our goals,” explained Antho-
ny. He said that the level of support they had received from the industry since the fire had been ‘incredible’. “I can’t thank everyone enough for their kind words and offers of help.” Keith Christian, BAGMA’s Director remembers the incredible fire at Godfrey’s of Sevenoaks many years ago, which destroyed the business. He said lessons needed to be learnt about backing up computer systems so that the business could be restarted quickly – which Godfrey’s were able to do. l Steve Gibbs and Duncan Murray of Service Dealer kindly allowed BAGMA to reproduce this article about the fire at MKM Agri. We all wish to raise awareness of the issues relating to fires on business premises and for people in the industry to offer whatever support they can to get MKM up-and- running again. With supply issues in the industry somethings will not be easy to replace at this time.
Fendt’s new partnership with tyre firm puts them right on track IAGRE HOLD AWARDS CEREMONY ONLINE
The Institution of Agricultural Engineers (IAgrE) held its awards in a virtual ceremony. The IAgrE Annual AGM & Awards Presentation was due to take place on Thursday April 30, 2020, at Amazone Ltd near Doncaster. The coronavirus pandemic meant it was postponed then held online. Winners included Chris Biddle and David Kirschner for their contribution to the landbased sector.
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All new Fendt 200 and 300 series tractors are to be made available with Continental TractorMaster tyres. The partnership between the two German manufacturers is yet another boost to the investment Continental has made to produce tyres with new technology at their dedicated agricultural production facility in Portugal. The TractorMaster tyres feature N.Flex Technology, a patent pending, heat-treated nylon that sits beneath the tyre rubber to help it return to its original shape after impact and heavy use. A further technological development is in the wire, or
‘bead’, that helps the tyre hold the rim of the wheel. Agricultural tyre specialist Richard Hutchins said: “This partnership with Fendt further strengthens the Continental tyre range for agriculture. It also demonstrates that the research and development we have carried out at our production plant in Lousado has attracted the interest and support of one of agriculture’s most influential brands.” Available tyre sizes for the Fendt 200 and 300 series from Continental include 600/65 R38 and 540/65 R24 as well as 540/65 R34.
BAGMA BULLETIN MAY-JUNE 2021
BAGMA NEWS
How to make sure your machinery is summer ready
Thanks to our members, we are fighting fit, says RHASS DIRECTORS FROM THE Royal Highland and Agricultural Society of Scotland (RHASS) have thanked members for digging deep and helping them survive a turbulent year. The tribute has been paid after the RHASS published its results for the 2020. Amid one of the most turbulent times in RHASS history, the Society’s financial returns detail significant losses of income compared to 2019 due to the impact of Covid-19 on the charity’s operations. A ‘no Show’ year and the mass cancellation of events scheduled to take place at the Royal Highland Centre were the main contributors to the Society’s 44% drop in income compared to 2019. However, thanks to robust financial management and proactive steps taken by RHASS Directors to secure the Society’s future, the results point to optimism for the future thanks to a committed membership, government grants, insurance compensation and new events business generated during this time. Deep cuts to expenditure, including pay cuts for senior management, redundancies and the postponement of planned upgrading, contributed to drop in expenditure of 46% compared to 2019. While the pandemic devastated the Royal Highland Centre’s events business, there were clear wins with NHS vaccination centre
and Royal Mail lettings taking place over the period, a government resilience grant, furlough payments and insurance compensation thereby holding the overall drop in income to £4m. The success of RHASS’ Save Your Show appeal, which generated just over £250,000 with members and the wider agricultural community making generous donations, also helped to mitigate the loss. Alan Laidlaw, RHASS Chief Executive, said: “The reality of Covid-19 came into sharp focus early on and we were transparent with our membership and the industry on the impact this could have on the Society’s future. “Our membership showed their support through retaining and renewing their membership, taking out life membership for family members and, of course, donating to the Save Your Show campaign. I am so proud and humbled to be able to say that, thanks to their efforts, the actions of our trustees and the diversification of activity, the Show has been saved.” RHASS Chairman Bill Gray added: “There has been a gigantic effort by our membership, volunteer RHASS Directors, staff and the wider agri community, which has ensured the Society has so far weathered this challenging time not only intact, but emerging stronger for the future.”
SPRING SIGNALS THE start of the busiest period for outdoor your machinery and Kawasaki has some top tips for minimising downtime and maximising productivity. Martin Cook, Parts and Technical Manager at Kawasaki Engines, highlights key maintenance tasks to make sure your engine and machines perform at their best this season. Firstly, remove the spark plugs and check the gap. Oil on a spark plug could be a sign of low compression. Don’t be tempted to clean the carbon deposits off the spark plugs – buy a new one instead. Engine oil level, loose or lost nuts and screws, fuel and oil leakage, battery electrolyte level and checking for a clear air intake screen are best done daily. Make sure you clean the air cleaner foam element every 25 hours and the spark plugs and air cleaner paper element every 100 hours. While most of the checking and cleaning can be done by a workshop technician or competent groundsperson, there are some checks best performed by an authorised Kawasaki Engines Dealer such as changing engine oil and filter or adjusting the valve clearance. If you didn’t drain the tank before storing the machine for winter, you are going to need to check the tank is clear of any water or debris. If in doubt, drain and refill. One of the most important things you can do for the overall performance of your machine is to make sure the blades are sharp and balanced. All other aspects of the mower’s maintenance can be perfect, but if the blades are dull your engine has to work that much harder to deliver. With machines heading into their busiest period, make sure you’re preparing them for peak performance. Time spent on routine preventative measures now, will mean any downtime is kept to a minimum and productivity at a maximum.
BAGMA to launch new training course IN JUNE, BAGMA will be trialling its new two-day training course for Tractor-Trailer Inspection and Brake Testing. It will be trialled by staff from two dealerships, which have been waiting for the launch of the new course. This will help perfect the delivery of the course and provide BAGMA with much-needed feedback on the course before it is rolled BAGMA BULLETIN MAY-JUNE 2021
out formally. Importantly, the course will cover updates on legislation and the application of an inspection process for both tractors and trailers as well as the operation of a recognised brake performance testing procedure. It will also cover the latest braking systems and load valve operations. Call BAGMA HQ on 01295 713344 for more details.
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BAGMA NEWS
New appointments at Briggs & Stratton
Stihl offers a brush with the best STIHL HAS LAUNCHED two new highperformance brushcutters. The new robust and powerful brushcutters build on the popularity of the FSA 130 with new compatibility with STIHL’s AP battery system, making it ideal for contractors and grounds management tackling large areas of grass and brush with a variety of cutting attachments. The FSA 135 bike handle brushcutter comes with the GrassCut 260-2 blade as standard and has an expected working time of 100 minutes when used with the recommended AP 300 S battery. The FSA 135 R loop handle version
comes with an AutoCut 26-2 line head and has an expected working time of 45 minutes when used with an AP 300 S battery. The new cordless tools feature a traditional brushcutter layout from the petrol models, with engine, drive-shaft and gearbox, meaning that the FSA 135 can fit metal cutting attachments designed for brush and wood. Both models feature ergonomic control, as well as variable trigger speed control for energyefficient working and longer running times. For more information on STIHL’s range visit www.stihl.co.uk
BRIGGS & STRATTON has welcomed two new team members. Deon Horn has joined the company as director technical service EMEA. He is based in the German office and is responsible for technical support, training and warranty in the EMEA region. Deon has held various international service positions within the automotive industry. Deon is taking over from Barry Goodchild who, during his 22 years with the company has held various positions in the UK and Germany. Jamie Hokenhull has been appointed the new service technician responsible for supporting UK and Ireland dealers and OEM customers. Like Deon, Jamie is based in the German office where the company has centralised some of their EMEA technical support resources. Jamie joins after more than nine years in the British Army, where he served as a mechanic. Jürgen Rehg, responsible for the after sales and service business in EMEA, said: “We are confident that we will be able to continue offering the superior support our customers are used to. The centralisation of some of our technical resources in Germany should allow us to even better react to peaks in demand and use our technical expertise in a more efficient way.”
Award recognises Ag company is a CLAAS act CLAAS UK IS the winner of the Institution of Agricultural Engineer’s (IAgrE) 2021 Team Achievement Award. Trevor Tyrrell, Senior Vice President (Western Europe & Oceania) and CEO CLAAS UK, was presented with the prestigious IAgrE 2021 Team Achievement Award at a ceremony held virtually. The award is given in recognition of successful teamwork and demonstrates what can be achieved with collaboration. Presenting the award IAgrE President Paul Hemingway said: “The award was made to CLAAS for their contribution to the industry both in terms of products offered and engagement in agricultural engineering.” Charlie Nicklin, CEO of IAgrE, added: “CLAAS UK has fully engaged with agricultural engi-
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neering education in the UK, both with colleges and other organisations for teaching and demonstration purposes. They have supported graduate training for students at Harper Adams University with student placements in the UK and at the CLAAS headquarters in Germany.” On receiving the award Trevor said: “When Helmut Claas was asked about CLAAS’ secret of success, his answer was clear and unpretentious: ‘There is no secret, just good ideas and motivated people’. “Those good ideas and motivated people have created a team in CLAAS UK who are striving to bring talented young people into our industr y, and train them to the
highest standards across a wide spectrum of disciplines. I am very proud to accept the IAgrE Team Award on behalf of the CLAAS UK team, who fully deserve it in recognition of the benefits that their work has brought to the agricultural engineering industry as a whole in the UK and Ireland. Paul added: “Their staff have also been committed to service technician education through contribution to LETEC." BAGMA BULLETIN MAY-JUNE 2021
BAGMA NEWS
AEA elects new President THE AGRICULTURAL ENGINEERS Association (AEA) has elected a new President. Shaun Groom, General Manager of Merlo UK Ltd, has been appointed to the role following two years as Chairman of the AEA’s Farm Equipment Council. Upon taking up his tenure as President, Shaun offered his thoughts as to why membership of the AEA has never been more beneficial than it is right now. “It is in challenging times such as we face now that the industry can draw real value in coming together as members of the AEA. Whether it be dealing with new import or export regulations in a post-Brexit transition marketplace or understanding what implications Covid-19 restrictions mean for our industry, the AEA has the expert staff and knowledge in place to support a members business,” said Shaun. “In the not so distant future new technical challenges await manufacturers as the pressure to replace fossil fuels with greener alternatives and stiff carbon net zero targets find their way
to the sectors our members operate in. As equipment manufacturers harness alternative forms of power, the drafting of new regulations and standards will be required to ensure safety and compliance “Working to ensure that future regulations are both workable and valid for the industry and the environment, is a critical role the AEA fulfils. As we all adapt to a digital world the AEA has invested in staff and resources to keep the association at the forefront of those changes”. Having spent nearly three decades in the agricultural machinery business Shaun has held positions in both retail and wholesale agricultural machinery operations. He’s worked in the UK and Europe, and New Zealand. He’s been at Merlo UK since the start of the year. Ruth Bailey, CEO of the AEA, added: “We are absolutely delighted Shaun has accepted the role of President of the association. Shaun’s experience and knowledge will bring a powerful voice to the sector at a time when we face some of our most serious issues.”
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BAGMA NEWS
Whatever challenges our industry faces, we’ll find a way to survive – and thrive Covid and Brexit may continue to cause a myriad of issues for the sector, but resilience will save the day, writes Keith Christian in the wake of Covid; containers being in the wrong places around the world KEITH and costing far more to use then preCHRISTIAN pandemic days. Also, the changes in DIRECTOR import regulations and increased costs will BAGMA cause some delays as companies have to Sometimes I find it easier to just talk about work out the most cost-effective way to what is going on in the industry with this ship product under the new rules. A bit of a brief column I write, and to raise some of perfect storm in a sense. the issues dealers are facing. There are no immediate solutions to Just now, there seems to be a lot going what are medium to long-term issues on – all of which has some impact on what but no doubt our industry will adapt and our members and the industry. it’s resilience will overcome the present The Brexit issues are problems. THERE ARE NO rumbling on; we are facing We would encourage all IMMEDIATE the ridiculous and nearly businesses to keep on top of the SOLUTIONS unsolvable issues with the support being offered because TO WHAT ARE of Covid and Brexit. Government need to have phytosanitary MEDIUM TO certificates for used equipment websites have some very good LONG-TERM being exported to Europe. Put information and can be accessed ISSUES simply, it’s a certificate saying using common sense phrases the equipment is clean and free such as ‘Gov.UK’ and ‘Brexit from contamination. The problem is some advice’, for instance. As we move out of of the transport companies don’t get it and lockdown government support schemes will not carry this equipment. Only certain will start to reduce so be aware of furlough points of entry can handle the paperwork deadlines and support packages that may because it is a new thing for Europe, and be offered by your local authority. If you're this leaves the exporter in a huge dilemma not sure what you are entitled to, look it up as to what to do for the best. or ask. As the industry has been able to We are hearing of shortages of product work through lockdown and the pandemic and spares as well as long delays in you will be experts at what you can and supply. This must be very frustrating cannot do and understand that some of when we have had a pretty healthy spring the working practices you have had to growing season so far. adopt will stay with you. Make the most of Delays and shortages will be because what you have learned and applied – and of the reduced manufacturing capability especially what makes the money for you. COMMENT
BAGMA members sweep the board at New Holland dealer awards BAGMA MEMBERS SWEPT the board at the New Holland UK and Republic of Ireland Dealer of the Year Awards for 2020. Russells Ltd, a BAGMA member, was the recipient of the top gong – the Overall Dealer of the Year Award. The awards, celebrate excellence in performance and service quality across its extensive UK and Ireland dealer network. Other BAGMA members winning awards included: TH White Agriculture, named Hay & Forage Dealer of the Year; Francis Bulger, Implements Dealers of the Year; Llyod Ltd, Combine Dealer of the Year; G&J Peck Ltd, Parts Dealer of the Year; Haynes Agriculture, Tractor Dealer of the Year. Of the 12 categories, BAGMA members won seven gongs at the presentation which was held online on April 22. They were presented by Pat Smith, New Holland Business Director for UK and ROI. He said: “2020 was a strong year across the whole range for New Holland, with gains in every product line thanks to the tremendous efforts from our dealer network. This year has started strongly but will be challenging for many reasons and we are very lucky to have a strong dealer network backed up by our manufacturing plant in Basildon and parts facility in Daventry.”
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COVER STORY
John Deere to open new £1.5m apprentice training centre It’s full steam ahead to welcome new trainees this autumn
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BAGMA BULLETIN MAY-JUNE 2021
COVER STORY
BAGMA HAS APPLAUDED plans by John Deere to open a new apprentice training centre this autumn. Along with training provider ProVQ, John Deere have announced plans to open a new apprentice training centre, at a farm site in Upper Saxondale near Bingham in Nottinghamshire later this year. The opening will mark the 30th anniversary of the company’s first Ag Tech apprentice intake, who were enrolled at original partner Brooksby Melton College in 1992. Designed specifically and solely for John Deere dealer apprentices attending the company’s award-winning Ag Tech, Turf Tech and Parts Tech training programmes, the first John Deere Apprentice Training Centre was established at Radcliffe-on-Trent five years ago. These premises have now been outgrown, due to the programmes’ success and increasing dealer demand. The Ag, Turf and Parts Tech apprenticeships focus on developing the knowledge, skills and behaviours required for dealer personnel of the future. Each year group trains at the centre for up to eight weeks a year in four blocks of two weeks. Some of this time is also spent at John Deere’s Langar headquarters when working with the largest equipment and the latest technologies.
BAGMA BULLETIN MAY-JUNE 2021
John Deere appointed ProVQ Limited in summer 2015 as its new business partner to deliver the apprentice training programmes on behalf of its dealers in the UK and Ireland. Since that time the strength of the partnership has allowed the programmes to develop and grow to meet the needs and expectations of a modern John Deere dealership. The current full-time ProVQ staff will continue to be managed by James Haslam at the new apprentice training centre from the autumn. ProVQ started its apprentice training programmes in 2005 and went on to develop a full range of national services including apprentice recruitment, training, vocational assessment and qualifications. Currently the company trains more 600 apprentices and many hundreds of adult learners on technical, parts and customer service programmes. This year, John Deere has already seen 27 technicians graduate from its courses, including Tech Apprentice of the Year Matthew McPherson (pictured holding his award, below). John Deere Limited training centre manager Allan Cochran said: “We are really looking forward to establishing this new bespoke facility close to our UK headquarters at Langar. “Our joint investment in the expanded apprentice training centre will be in the region of £1.5 million. This will allow us to continue our growth and ambition to attract more young talent to develop successful careers in landbased engineering through the John Deere agricultural, turf and forestry dealer network. “As our dealership businesses continue to grow, there is increasing demand for qualif ied technicians equipped with the knowledge and skills to support that growth. We have therefore recognised the need to increase the capacity of our already successful and industry leading training programmes even further. “The new site will feature a purpose-built two-storey unit in addition to refurbished and extended farm buildings, effectively almost doubling our available square footage. The premises will include a bigger workshop space as well as larger classroom
and cafeteria facilities. Most importantly, this will give us the capability to double our throughput of trained technicians to meet dealer demand. ProVQ will maintain its current staffing levels and continue to provide the full suite of apprentice technician training programmes at the new premises.” He added: “I am fully committed to developing not only new talent into our business but the existing talent our dealers have, this is a significant step forward for us and our network to double the number of apprentices we take and bring that much needed new talent into land based industries. The next job is to recruit the people to fill the new facility. Full speed ahead with recruitment for the foreseeable future.” ProVQ managing director Stuart Jones said: “Together with John Deere, we have already jointly developed a very high-quality training environment in which apprentices can learn to master the technology that underpins the company’s comprehensive agricultural and amenity turf product ranges. “We are now looking forward to seeing many more young people come through the doors of our new training centre at the start of what is undoubtedly an exciting and rewarding career. “The facilities we are developing will help them to achieve their full potential in a rapidly changing industry that offers a great opportunity to work with some of the most advanced technologies supporting food production, land management and environmental sustainability.” BAGMA Director Keith Christian added: John Deere’s commitment to the training of apprenticeships and the work they do with ProVQ in the UK is to be applauded. “The development of a new purpose-built and dedicated apprentice training centre is a huge commitment and a very welcome one for the landbased industry sector which will benefit the whole industry. “With recruitment of new apprentices to the industry being increasingly more difficult investment by manufacturers in their apprentice programmes and product training programmes provides the industry with a steady flow of highly-trained and very competent technicians working within dealerships and manufacturers and following careers that can take them to all levels of our industry."
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EXPERT'S VIEW
T H E PA N DE M IC IS having a significant Office manager impact on people’s menSafetyAide tal health. The HSE is reporting very high levels of stress, anxiety, and depression. This means it is important that you look after your workers’ mental health and wellbeing. The Chartered Institute of Personnel and Development (CIPD) has produced a guide to address pandemic-related mental health problems, with practical advice on how to best tackle them. The free downloadable online guide is called 'Coronavirus (Covid-19): Mental health support for employees' and is available on the CIPD website. Here's a summary of what's covered in the guide? SAFETY
PAUL MARSH
Why the mental health of your staff is important right now
Helping hand: The online document gives the kind of advice you’d expect from an HR professional who has been immersed in the pandemic and all its implications for the last year. It’s particularly useful for small and mediumsized businesses who want to support their staff
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BAGMA BULLETIN MAY-JUNE 2021
EXPERT'S VIEW
but don’t have an in-house HR professional. Although mental health issues have worsened, they were already at a high level before the pandemic. In the year 2019/20, for example, the HSE found that 51% of all work-related ill health was due to stress, anxiety and depression, and that it accounted for 55% of workrelated sickness absence. The CIPD says that as employees’ experiences vary, managers need to be ready with the most helpful type of support. For example, those who fear returning to the workplace will need reassurance about the measures to minimise the risk of transmission, whilst others continuing to work from home may need encouragement to regain their work/life balance, or to understand your flexible working policy. Which areas are discussed?: After some information about the likely effects of the pandemic on mental health and some legal background, the guide delivers practical advice under the headings: 1. Prevention; 2. Early intervention ; 3. Redundancy; 4. Managing mental health disclosures; 5. Supporting return to the workplace; 6. Returning from furlough; 7. Long-term homeworking ; and 8. Advice for people managers. Note: This guide goes beyond the minimum health and safety and HR requirements, so take from it the level appropriate to your workplace. Good management practices: There’s a reminder in the guide that those in work, returning to work after a period on furlough, working from home, and facing redundancy will each need extra support in different ways. It points out that managers should encourage a dialogue but must not expect employees to feel comfortable talking about mental health when it’s not been previously discussed in an open manner. Ask managers to regularly check in with their teams to review workloads and how they are coping. It’s helpful to agree a timetable for these meetings to ensure accountability. When reintroducing staff to the workplace TIP after a period of absence, put together a short 're-induction' explaining changes. TIP
Spotting the signs: Managers should have an awareness of the indicators of mental ill health and how to respond. These could include working very long hours, or at the other end of the scale, being less productive than usual. In review: The guide focuses on issues such as working from home, return from furlough and the prospect of redundancies, with ideas on how organisations can help staff to feel comfortable with these changes. Consider how you’ll prevent problems with up-front communications and how managers will identify the signs of poor mental health and respond effectively. BAGMA BULLETIN MAY-JUNE 2021
How well-established Ag firm doubled its income in a year Oliver Agriculture is a family business which started in 1823, and the seventh generation of the Oliver family that founded it continues to be involved today. After World War Two, they took on the CLAAS franchise, so the business has been selling CLAAS equipment for more than 70 years. The company continued to evolve, and it got to the stage where it needed to specialise and focus on some of the key manufacturers. In 2008, it split the trading part of the business into two, creating both Oliver Agriculture and Oliver Landpower. Ibcos sat down with David Jarman, Director of Oliver Agriculture Ltd, to discuss how this 90-year-old business expanded by three depots, bringing it to new heights.
something that joined up all the different parts of the business, which Ibcos could offer, was the obvious move.
Can you tell us about the business as it stands today?
Ibcos has moved forwards over the last 20 years, and it keeps progressing. There's no way that you could stay with the old systems and expand the business. With the administrative burden, it would be too much.
We sell CLAAS, Horsch and several other franchises. The business has also expanded in terms of the area that we cover. In 2015, Oliver Agriculture took on three more depots to the south of us, making us a five-depot dealership. In the last 12 months, we’ve more than doubled our turnover.
How have the related businesses been operating?
The sister company, Oliver Landpower, has also grown. While still having roots in agriculture, it also has done other diversifications and is the mechanism for them to provide groundcare equipment. They’re specialised in professional groundcare, and also offer utility hire.
How would you describe the business in terms of growth?
In size of turnover, Oliver Agriculture has gone from £16 million last year to £33 million this year, total. And Landpower has also seen significant growth. In all, the group is in excess of £50 million turnover.
When did you implement Ibcos Gold, and what was the initial reason for it?
We implemented it in late 2001. The system that we had before was a combination of manual systems for parts stock control and an electronic ledger. It was quite antiquated and difficult to operate. So, having
How would you say Ibcos Gold compares to what you had before? It was a massive leap forwards at the time. It enabled us to process invoices more easily. On the workshop side, everything is linked together. This ranges from the sort of machines that we’re selling, to the wholegoods, to having the record of all the workshop jobs that stemmed from that machine. Everything became joined up, which made administration of the operation so much easier and transparent. Things couldn’t be hidden away; we’ve got better visibility today.
How has the system evolved?
What would you say are the must-have features of a system like Ibcos Gold?
In the current way of working, having good integration with our suppliers’ systems is key to operating. This is something that we worked out with CLAAS within Ibcos. Recently, we’re partnering with some initiatives in the UK, trying to integrate interfaces among the dealers’, suppliers’ and manufacturers’ systems.
How would you describe implementing Ibcos across three further depots?
With good liaising between teams at both Ibcos and the manufacturer, we were able to have quite a smooth transition. It has been a big plus point for us in terms of being able to expand the business. At the same time, we had to train new employees who had no experience with Ibcos in the past. With the support from Ibcos, we were able to achieve implementation, without it being too traumatic.
What’s your opinion on support that Ibcos provides?
The support team has been very proactive in dealing with any of the issues we’ve had.
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EXPERT'S VIEW
How to ensure your business network is cyber secure Cyber attacks are on the rise, and all sizes of businesses are just as likely to fall victim to them. Catalyst looks at the risks... HACKERS ARE CONSTANTLY finding new and more sophisticated ways of accessing your valuable data, often asking for large sums of money in return for the release of that data. During these attacks’ huge amounts of sensitive business information can be stolen from your network without you even knowing, and this can cost businesses both financially and with their reputation. It is therefore vitally important that you and your staff are aware of these risks and are doing all you can to prevent them. There are many best practices you can follow to help increase the security of your businesses network. One of the best ways to avoid such attacks is to ensure all your staff are efficiently trained on the dangers of malicious cyber-attacks and how to spot them, by enrolling them in one of many online training courses that are available. With an increase in all staff working remotely, hackers are finding sophisticated ways of accessing your vulnerable company
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in a variety of ways. Traditionally back-ups are stored on physical devices such as external hard drives, however with the advancement of cloud-based back-up technologies, back-ups data through your unsecure home network. can be done quicker, easier, and can even be Using a VPN to connect to your office com- automated to back-up on a regular basis withputer reduces the risk of falling victim to cyber out you having to do a thing. attackers. Talk to your IT service providers if Our recommendation to our customers is you are working from home and to do both, ensuring that if anywould like to know more about IT IS IMPORTANT thing was to happen to one of VPN services and how they can THAT YOU AND your back-ups, you have a plan YOUR STAFF ARE keep you safe. B ready to go. It is not uncomIt goes without saying that one AWARE OF THESE mon to hear horror stories of of the easiest ways for hackers to RISKS, AND DOING businesses hardware backups access your private information ALL YOU CAN to be destroyed along with their is by gaining access to your com- PREVENT THEM computers in a building flood, fire pany passwords. Having a strict etc, resulting in complete data password policy throughout your business loss despite taking precautions to back-up, so ensures staff are logging passwords in a secure a cloud-based back-up removes the risk of any manner and using password protection tools physical damage to your back-ups. such as ‘KeePass’ or ‘sysPass’ will avoid passOnce a comprehensive back-up solution words being stored in unsecure places where has been implemented it is also important to they are likely to be stolen. ensure the solution is constantly maintained However, nothing can replace the value of a and regularly checked to ensure the correct comprehensive back-up solution to ensure the information is being backed up and is being safety of your data. Data back-ups can be done done so on a regular basis. BAGMA BULLETIN MAY-JUNE 2021
Revolutionising ATV & Asset Security A discreet ATV tracker that monitors the movements of your asset in real-time, allowing you to view status and usage history 24/7 with notification of unauthorised movements.
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BAGMA BULLETIN MAY-JUNE 2021
(Lines open 9am - 5:30pm)
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PRODUCT NEWS
Toro leads the way in Stage V compliant machinery
Looking for new machinery? Reesink is your one-stop shop
WITH STAGE V emissions regulations now in place, finding compliant yet reliable, durable and productive machinery has become a key priority. And when it comes to out-front rotary mowers, the Groundsmaster 3000 series from Toro leads the way. The Groundsmaster 3000 series is the first wave of new Stage V emissions compliant machines from Toro. Alastair Rowell, UK sales manager for turfcare equipment for Reesink Turfcare, said: “Stage V engine legislation is welcome and good, but it brings with it a period of uncertainty as customers assess the way they maintain their grounds and contracts.” When it comes to the Groundsmaster 3000 series however customers don’t need to consider how the addition of a Diesel Particulate Filter or a reduction in horsepower will affect the machine’s performance, because the design process considered it for them. “Toro benefitted from its expe-
IF YOU ARE looking to buy machinery then look no further than Reesink. With demonstrations, machinery maintenance plans and a wide selection of used machinery, Reesink has thought of everything. Demonstrations have played a large part in turfcare machinery purchasing for some time. It gives customers the opportunity to test out machinery, before making any final purchasing decisions. Then, once you’ve chosen your machine/s and taken delivery, Reesink has three easy-care maintenance plans through its ReeAssure scheme to suit the needs of every customer, giving the best support at an affordable fixed price with no hidden surprises, perfect for efficient budgeting and cost control. Whether you choose the Bronze, Silver or Gold plan, all scheduled servicing is covered, and peace of mind is guaranteed. Ho w e v e r, R e e s i n k understands every budget is different. Hence the range of
rience with the roll-out of Tier IV products in North America. It learned how to design out inefficiencies in systems and looked at whether a product can meet customers’ needs with less horsepower or migrate to alternative fuels,” said Alastair They may be relative new-comers, but their ability to deliver yearround productivity and multiple cutting options, cope easily with longer, coarser, dry or wet grass and combat extended mowing cycles immediately caught the market’s attention. With a 24.7hp Yanmar engine, the Groundsmaster 3200 packs a punch, perfect for applications in smaller estates, schools and colleges. Meanwhile the heavy-duty Groundsmaster 3300 with its powerful 37.4hp engine is a real jungle-buster. A lastair concludes: “ The Groundsmaster series is the perfect out-front rotary choice in the new Stage V world. They are clean, considered and compliant.” For details call 01480 226800.
maintenance plans available, and now the new website Ree.Own is providing access to the best used Toro machinery available in the UK via an online nationwide network. Call 01480 226800 or go online at reesinkturfcare.co.uk to find out more.
Get shorty! It’s time for summer workwear Combining four-way stretch fabric that delivers working comfort all day with streetsmart, slim-fit designs, Snickers Work Shorts are great for grafting in the warmer months. These lightweight garments feature a body-mapping design and are made from a self-
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ventilating stretch fabric with CORDURA® reinforcements for durability all-round mobility when you need it most. The Men’s FLEXIWork lightweight work shorts come with flexible gusset seams and also have easy-to-access holster pockets with zip
compartments, an expandable stretch cargo pocket and a ruler pocket. The AllroundWork Women’s multi-purpose, slim-fit shorts have four-way stretch panels in the right places for consistent comfort. For more information call the helpline on 01484 854788.
BAGMA BULLETIN MAY-JUNE 2021
Produ newsct PRODUCT NEWS
TYM’s new tractors will help you stick to new Stage V emissions regs TYM IS LAUNCHING a new range of tractors in response to In response to Stage V emissions regulations and customer feedback. The new machines also have improvements to provide more value to customers, and first off the blocks are the T255 subcompact and T555 compact tractors. Replacing the TS25, is the T255. With the same features that set the TS25 apart from its competitors, the T255 offers even more with its fresh new design. Its 25.3hp Yanmar diesel engine is Stage V compliant but avoids the need for expensive exhaust treatments such as a DPF filter, keeping costs down for the customer. Available with a twin range HST, the new model is also equipped with auto throttle response as standard, which synchronises the HST pedals with the engine throttle for much simpler, and less fatiguing, operation.
A 540rpm rear PTO and 2000rpm mid PTO can be used together simultaneously to allow for efficient and multi-functional combinations such as a mid-deck and grass collector. The T255 now comes with one set of spool valves as standard, rather than as an optional accessory. The successor to the hugely popular T503, the T555 comes with even more power in the same compact frame.
The T555’s main attraction, and where it differs most from the T503, is its high efficiency 55.9hp Yanmar 4-cylinder diesel engine, which produces more power while being fuel efficienct. It comes with two transmission options, a 16x16 manual with dash mounted forward/reverse shuttle lever, or a three range HST with auto throttle control.
extremely fuel efficient and only requires simple maintenance. Available with a range of rotary or flail decks, tool carrier or collec-
tor to suit the application.
More about the TYM range from Reesink on 01480 226800.
Compact mower is the full package PERFECTLY DESIGNED FOR the commercial user who is looking for a mower that is lightweight to tow from site to site, economical to run and low initial cost. Its compact size allows for effortless manoeuvrability when mowing large parks or gardens that contain lots of obstacles to cut around. The SF224 is powered by a 22.5 hp diesel engine that is Stage V compliant and does not need complicated emission control devices. This allows the mower to be
Contact your local dealer for more information and to book a demonstration www.iseki.co.uk
Keeping cool when the going gets tough this summer Everyone wants to be cool, and comfortable at work this summer – and to do their bit for the planet. With this in mind, Snickers Workwear has integrated improved 37.5®
BAGMA BULLETIN MAY-JUNE 2021
fabric technology and Verifiable Sustainability into its T-shirts and polo shirts. The new AllroundWork styles are made from highly functional wafflestructured 37.5® fabric for optimal ventilation, to keep you feeling fresh for longer. And, with the aim of being at
the forefront of sustainability in workwear, the new lightweight polo and T-shirts are made of 100% recycled polyester with a bio-based, anti-odour finish with a smooth texture and efficient moisture transport for great working comfort. More details on 01484 854788.
Get ready for summer with Otterbine
WITH THE SUN can come dangers for your lakes and ponds. As a result, water management specialist Otterbine is advising greenkeepers to be prepared and take action now to avoid problems and costly fixes later. Left unattended for long periods of time, water can quickly deteriorate, leaving lakes and ponds with problems such as algae, aquatic weeds and odours. Peter Newton, commercial and golf irrigation sales representative at Reesink, explains: “It’s vital to take care of your water now so you’re not faced with a sudden onslaught of problems once the weather gets warmer. “Once a water body reaches this point the costs of trying to restore it increase dramatically. As well as often being more expensive to implement, reactive solutions tend to be less friendly to the environment too.” With Otterbine aerating fountains, industrial aerators and diffused air systems and their proven high oxygen transfer rates, there’s a simple and natural solution to prevent water quality deteriorating. And with Otterbine’s comprehensive warranties ranging from three to five years on its range of products including the Giant Fountain, Fractional Series, Air Flo 3 and Fountain Glo Lights, you can rest assured that not only will your water body stay in good shape, but your fountain or aerator will be looked after too. For more details call Reesink on 01480 226800.
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THE DIRECTORY
ATV SECURITY
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SPAL is a member of BAGMA and a Bira Direct preferred supplier. Contact SPAL direct for member only deals.
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BAGMA BULLETIN MAY-JUNE 2021
OUT AND ABOUT
It’s BAGMA training – but with a difference RICHARD JENKINS, BAGMA’S business development manager, joined seven other attendees at one of BAGMA’s first Handover and Installation training courses of the year. This one-day course provides dealer staff with practical guidance in the relevant legislation, areas of responsibility, methods, recording, reports for Installation and handover of prod-
ucts and services. The course was run by Dave Henshaw, an experienced trainer having worked for JCB for many years. He also offers courses in Thorough Examination plus Air Con training. The course was held near Evesham in Worcestershire at the Head Office of John Deere dealer, Tallis Amos. The depot sits on the edge of the Cotswolds near the Bredon Hill and is an
impressive set up with large workshops, offices and smart showroom. The Tallis Amos Group Ltd (TAG) is a long-established company that is a part of the farming community with facilities and services covering the Cotswolds, the West Midlands, Bristol, Welsh Borders, down to South and West Wales. The site allowed the course to take place while adhering to all Covid-19 social distancing guidelines. BAGMA training courses mostly cater for five to eight technicians so can still be held during these unprecedented times. Risk assessments always take place to ensure the safety of the trainers and technicians. The course has both practical and theoretical sessions; the practical work was carried out on a compact tractor and a professional mower. It is so important to complete a comprehensive handover on any product and BAGMA recommend all dealers perform such a task as routine. Our thanks to Pete Gash, Customer Support and Training Manager with TAG, for setting up an ideal training area and to all their staff that attended and passed the course. BAGMA would like to welcome back Tallis Amos as a returning BAGMA member and look forward to working with the group in the future. One of the advantages of membership is a 20% discount off BAGMA provided training courses. For more details call BAGMA HQ on 01295 713344.
Staying safe around livestock is focus of partnership meeting THE LATEST MEETING from the Farm Safety Partnership (FSP) focused on keeping safe around livestock. It has become even more of an issue with more of us us out walking in the countryside. Figures from Health Safety Executive (HSE) show that incidents involving livestock are a major cause of fatal and non-fatal injury in the farm workplace. The current reporting year (April 1, 2020, to April 1, 2021) has seen a total of 11 fatal incidents involving livestock in a farm workplace. Six persons identified as selfemployed farmers, one worker and four members of the public (MOP) have lost their lives after contact with livestock. The total of 11 incidents to date in 2020/2021 compares with five incidents involving livestock averaged over the preceding last five years. BAGMA BULLETIN MAY-JUNE 2021
Key safety messages from the meeting were: ● Select and use well designed handling facilities. Keep them maintained. ● Be extremely cautious and always have an escape route. ● Remove aggressive animals from the herd; do not sell on a problem ● Wherever possible separate livestock from the public. Select fields without rights of way when cattle have calves at foot. The Farm Safety Partnership consists of organisations representing a broad spectrum of agricultural interests, including the large farming membership organisations; auctioneers; training providers; farming press; and machinery dealers. The partnership continues to work hard to improve safety and to reduce fatalities on farms and
allied industries. Our ultimate ambition: to reach a point where there are no farming fatalities. The FSP target on the way to achieving this is to halve the number of farm-related deaths by the end of the 2023/2024 reporting year. You may ask what can agricultural and garden machinery dealers do to help? You all visit farms and small holdings during your day-to-day business when servicing or demonstrating equipment, and maybe have seen situations that could have resulted in an incident. You
may also have family and friends involved with farming or work on the land yourself. However difficult it might be to make your customer aware of your concerns, surely the chance of stopping a serious injury or worse should come above upsetting them. Follow the Farm Safety Partnership on Twitter and help to reduce the number of fatalities and serious injuries in the Industry . Twitter handle: @FSP_ England, use the hashtags #ComeHomeSafe and #WearAHelmet
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30,000 PRODUCTS FOR EVERY TRADE AND TASK INCLUDING:
Please contact your local Toolbank sales representative or branch, phone 01322 321460 or visit www.toolbankb2b.com for more details
