Professional Development

SEPT 2016 - JUNE 2017

FORMULAS & FUNCTIONS IN EXCEL PAGE 8

THE ONLINE CLASSROOM

INTRO TO OFFICE

2016 PAGE 7

PAGE 16

FIRST TIME MANAGER PAGE 11

bscprofessionaldevelopment.com

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WELCOME Fall is in the air! Find a multitude of professional development classes and approaches to enhance the training and skills found in your company, your department and you. We offer a variety of professional development classes from leadership to computers. These non-credit classes are held both on-campus and online. Take a look at what we have to offer. We are here to help you grow and learn. Please let us know if you have any questions. We would love to see you in one of our classes this fall!

Sara Vollmer Director, Continuing Education and TrainND

CONTINUING EDUCATION DOES THAT!

With BSC Continuing Education, your organization can train employees in key areas, help them develop new skills and ensure your organization stays abreast of the latest technology and professional processes.

GO BEYOND

Just as BSC helps traditional students go beyond, Continuing Education helps your employees move beyond in their professional lives and your organization move beyond to become a better business.

REGISTRATION TIPS

You can browse the offerings without signing into our system, but you’ll need to sign in to register for classes. You may set up either an individual or a household profile for your organization.

BSC Continuing Education is part of the North Dakota University System, so many of the terms used on the registration site refer to students. Student refers to anyone participating in a professional development class.

If you have any questions, call 701-224-5600 or email bsc.ceti@bismarckstate.edu.

3 WAYS TO REGISTER ONLINE Credit card or electronic check go to bscprofessionaldevelopment.com

MAIL YOUR FORM BSC Continuing Education and TrainND PO Box 5587, Bismarck, ND 58506-5587 IN PERSON BSC National Energy Center for Excellence, 1200 Schafer Street, Bismarck ND Room 107, south entrance - door D, first floor 2

REFUND/DROP POLICY

Students must contact BSC Continuing Education at least five business days prior to the start of class for a refund. A $25 processing fee will be deducted from the amount refunded. If a transfer to another course is made, the $25 processing fee will be applied to the other course. If a student cancels fewer than five days before the first day of class, the entire registration is forfeited. No refunds are given after an online course has been accessed.

Cash or check refunds are made by mail; if you paid with a credit card your card will be credited. Allow three weeks to process refunds.

For additional information, visit our website at bscprofessionaldevelopment.com.

CONTENTS Communication Skills...................................................3 Computer/Technology.................................................5 General Business Skills...............................................10 Project Management.................................................13 Online Classroom.......................................................16 Registration................................................................19

BSC Continuing Education makes every effort to ensure accurate class listings in this publication. However, details may change or classes may be canceled due to low enrollment. Please confirm all class details online as you register and before you go at bismarckstate.edu/ceti/professional.

In case of inclement weather, we will notify participants of rescheduling or cancellation at the earliest possible time. If BSC is closed due to weather, please note that all Enrichment classes schedule for that day are cancelled and will be rescheduled for the earliest possible date.

COMMUNICATION SKILLS Better Business Writing (in Letters and Email) Business writing has only two goals: 1) to make people understand something, and 2) to get them to take some action. Whether it’s to buy your product or service; confirm a decision; or to simply like you and think you’re good to do business with, you want your reader to understand you and take action. Learn 10 ways to write your business letters and emails more effectively, to say what you mean, and to make sure your readers understand you.

10/4 BSC NECE, ROOM 101

Tue 1:00 PM - 4:00 PM Instructor: Cindy Solberg

1/17/2017 BSC NECE, ROOM 101

Tue 9:00 AM - 12:00 PM Instructor: Cindy Solberg

3/9/2017 BSC NECE, ROOM 101

Thu 1:00 PM - 4:00 PM Instructor: Cindy Solberg

5/8/2017 BSC NECE, ROOM 101

Mon 1:00 PM - 4:00 PM Instructor: Cindy Solberg

Fee: $89

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New Cultural Competencies

In our ever changing society, being culturally conscious is something everyone needs to be aware of. Join us for this four hour session to learn what you can do to make sure you are exercising the best cultural competency skills out there. We’ll discuss what those skills are, examining your own culture, how to develop your own cultural awareness and important tools to recognize differences. In addition, you will learn how to build rapport and improve communication while you build bridges with those around you.

4/24/2017 BSC NECE, ROOM 103 Fee: $129

Mon 1:00 PM - 5:00 PM Instructor: Mary Beth Burns Course ID: 5250091

Course ID: 5250029

CINDY SOLBERG Cindy Solberg has been an instructor for BSC Continuing Education and TrainND for over 13 years. Her personable, easy-going style combined with her real-world experience makes her an excellent trainer who students always enjoy. She teaches a wide variety of classes from computer classes to leadership skills. She is a certified Microsoft Office Specialist and is also a designated facilitator for courses through Development Dimensions International (DDI) and Franklin Covey.

Cindy is detail oriented, creative and reliable.

She enjoys challenging, diverse assignments that she can apply her current skills to, all while learning new and valuable skills to continue her personal growth.

In this catalog, Cindy is leading the following courses, plus a few more!

The Art & Science of Communication, Course # 5250081 Email Stress, Managing the Mess, Course # 5350031 Better Business Writing (in Letters and Email), Course # 5250029 Communicating for Leadership Success, Course # 5600014

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New

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Don’t Look Right

Want to know signs of threat to you and your community?

We’ve all heard the message, “If you see something, say something”. The trouble is that no one shares what to look for. This training answers the question of what to look for and will share over 100 DLR’s to keep you safe personally, while you travel, and in your neighborhood and community.

5/31/2017 BSC NECE, ROOM 431 Fee: $49

Wed 6:30 PM – 8:00 PM Instructor: Jerry Balistreri Course ID: 5250092

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New

Mixing and Matching Generations in the Workplace

Today’s workforce includes five generations. Each generation’s experiences have influenced their values and work preferences. This class offers an overview of the “5G” workplace, and will provide tips for finding common ground while honoring each generation’s unique contributions.

11/8 BSC NECE, ROOM 103

Tue 9:00 AM – 12:00 PM Instructor: Cindy Solberg

2/1/2017 BSC NECE, ROOM 103

Wed 9:00 AM – 12:00 PM Instructor: Cindy Solberg

Fee: $89

New

The Art & Science of Communication

Good communication skills are essential for every employee at every level. The ability to convey ideas, give and receive feedback, resolve differences and persuade others is as important as technical competence in a job.

This course shares the basic communication model, helps employees identify common barriers to effective communication, and tailor different communication styles to various personalities.

10/5 BSC NECE, ROOM 101

Wed 1:00 PM - 4:00 PM Instructor: Cindy Solberg

12/1 BSC NECE, ROOM 101

Thu 1:00 PM - 4:00 PM Instructor: Cindy Solberg

1/11/2017 BSC NECE, ROOM 103

Wed 1:00 PM - 4:00 PM Instructor: Cindy Solberg

2/22/2017 BSC NECE, ROOM 103

Wed 1:00 PM - 4:00 PM Instructor: Cindy Solberg

5/3/2017 BSC NECE, ROOM 103

Wed 9:00 AM - 12:00 PM Instructor: Cindy Solberg

Fee: $89

Course ID: 5250081

Course ID: 5250096

Reading the Tells – Learning How to Read Body Language

Reading the Tells is a powerful training course that gives you practical techniques, tools, and strategies for understanding and using non-verbal communication for the highest impact and effectiveness. Become a highly respected, highly influential, and highly successful communicator! Whether you are a teacher, counselor, manager, principal, supervisor, sales rep, attorney, or HR professional, the degree of career success you enjoy is virtually dictated by your skills in communicating with others on the job.

4/12/2017 BSC NECE, ROOM 103 Fee: $89

Wed 1:00 PM – 5:00 PM Instructor: Jerry Balistreri Course ID: 5250093

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w Ne

Victim Advocacy Certificate Course Online

Participants will be prepared to work in victim advocacy arenas, such as domestic violence shelters, crisis centers, crisis hotlines, and with state and county governments to assist crime victims in progressing through the criminal justice system and toward successful recovery.

Course topics include legal terminology, legal process, and legislation regarding victims’ rights, jurisdiction and venue, ethics, effects of victimization on the victim, victim advocate skills, guardianships and crisis intervention. It also covers counseling skills for victims of assault, battery, robbery, domestic violence, sexual assault, child abuse, murder and homicide. Class is seven weeks in length.

Classes Start: October 17, January 9, March 6 Fee: $645 Visit bismarckstate.edu/ceonline for more information and to learn how to register.

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Using Your EQ…Emotional Intelligence at Work

Have you been hearing about this thing called your EQ and wondering what it is? Perhaps you are a lifelong learner who appreciates opportunities for personal and professional development. Emotional intelligence is a set of social and emotional skills that establish how well you understand and express yourself, develop and maintain relationships, cope with challenges and use emotional information in an effective and meaningful way. In this course, you’ll learn about your EQ in the 5 scales of selfperception, self-management, interpersonal, decision making and stress management and develop a plan to improve in areas important to your success.

11/15 BSC NECE, ROOM 101 Fee: $159

Tue 8:30 AM - 12:30 PM Instructor: Norrie Keesey Course ID: 5250054

4/5/2017 BSC NECE, ROOM 101 Fee: $159

Wed 1:00 PM - 5:00 PM Instructor: Norrie Keesey Course ID: 5250054

COMPUTER/TECHNOLOGY !

New

Adobe InDesign Basics

If you are looking for a powerful tool to help you take your promotions and design to the next level, you need to join us for this class! Adobe InDesign is used throughout the design world to create stunning documents for marketing and promotional projects. In this class, we will explore the many different components and controls available in InDesign, we will create your first document and add text and graphics. You will also learn how to apply colors, format font, and arrange the objects you create, plus much more. We will finish the class by reviewing how to check for errors and how to package your files for printing or web distribution. Registration fee includes course materials.

3/16/2017 Thu 8:30 AM – 3:30 PM BSC TECH CENTER, ROOM 120 Instructor: Debbie Mantz Fee: $159 Course ID: 5270089

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New

Advanced Access 2013

You’ve covered many of the basic functions of MS Access and now you’re ready to learn advanced Access features.

We will cover database management, advanced form design, packaging a database, encrypting a database, preparing a database for multi-user access and more.

Your knowledge of these features will help identify you as a database professional, rather than a casual database user. This training, added to that which you have already learned in the beginning and intermediate classes will round out your Access education and provide you with an impressive skill set. Registration fee includes course materials.

4/27/2017 BSC NECE, ROOM 102 Fee: $109

Thu 8:30 AM - 12:00 PM Instructor: Deborah Mantz Course ID: 5270092

Advanced Excel 2013

Accomplish more in MS Excel in this advanced class. We will review advanced functions and formulas, data filtering and validation, complex charts and chart formatting.

We will also review PivotTables and Pivot Charts, how to export and import data and more. If you are comfortable with what you currently can accomplish in Excel, it’s time to take your skills to the next level. Previous Excel experience is strongly recommended. Registration fee includes course materials.

11/22 BSC NECE, ROOM 102 Fee: $159

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz Course ID: 4200154

5/2/2017 BSC NECE, ROOM 102 Fee: $159

Tue 8:30 AM – 3:30 PM Instructor: Debbie Mantz Course ID: 4200154

AutoCAD Applications

Students in this class will gain valuable real-world CAD skills that translate to successful projects on the job.

Topics that will be covered are a more advanced 2D application set, 3D object creating & modeling, drawing file management, and printing/publishing drawing files. This workshop style class allows the students to use the tool sets within AutoCAD 2017 on dual 19” monitors, which closely resembles most professional CAD workstations. Students who take this class should have previously taken an Intro level CAD class or have prior CAD experience.

1/5/2017 BSC NECE, ROOM 309 Fee: $189

Thu 8:30 AM - 4:30 PM Instructor: Mark Steele Course ID: 5270054

5/18/2017 BSC NECE, ROOM 309 Fee: $189

Thu 8:30 AM - 4:30 PM Instructor: Mark Steele Course ID: 5270054 5

Basic Adobe Acrobat 11.0

Everybody knows what a PDF document is, right? It’s a file that you print. If that’s all you’ve seen Acrobat do, you’re in for a huge surprise! In this class, you’ll discover how to change text, create new files, add pages and images from a variety of other files. This software allows you to do all that and more! From bringing together content to adding bookmarks, document navigation and protection, you will see just how powerful this software is. Join us to learn how editing PDF documents might be easier than you think! Registration fee includes course materials.

11/15 BSC NECE, ROOM 104 Fee: $159

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz Course ID: 5270033

Beginning Access 2013

If you have a lot of data that you are trying to manage but you don’t know where to begin, you should join us for MS Access 2013! This class will cover the basic functions and features of Access. We’ll start with an introduction to database concepts and the Access environment and Help systems, and then will cover how to design and create databases. We will also work with tables, fields, and records; sort and filter data; and set field properties and data entry rules. Learn to create queries, forms, and reports and have your data managed in no time!

Registration fee includes course materials.

9/27 BSC NECE, ROOM 102 Fee: $159

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz Course ID: 5270077

3/28/2017 BSC NECE, ROOM 102 Fee: $159

Tue 8:30 AM – 3:30 PM Instructor: Debbie Mantz Course ID: 5270077

Beginning Excel 2010

Last chance to register for a 2010 based class!

Learn to use Microsoft’s powerful spreadsheet application that is an essential tool for today’s workplace. We will discuss the basic concepts of Excel in this slowerpaced class. Discover how to build, edit and modify spreadsheets, design charts, and create basic formulas and functions. Basic knowledge of Windows is recommended. Registration fee includes course materials.

10/25 BSC NECE, ROOM 104 Fee: $159

Beginning Excel 2013

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz Course ID: 5270009

Learn to use the newest version of Microsoft Excel, a powerful spreadsheet application and an essential tool for today’s workplace. We will discuss the basic concepts of Excel in this class. Discover how to build, edit and modify spreadsheets, design charts, and create basic 6

formulas and functions. Basic knowledge of Windows is recommended. Registration fee includes course materials.

9/29 BSC NECE, ROOM 102

Thu 8:30 AM - 3:30 PM Instructor: Debbie Mantz

2/14/2017 BSC NECE, ROOM 102

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz

4/11/2017 BSC NECE, ROOM 102

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz

Fee: $159

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New

Course ID: 5270065

Beginning Excel 2016

It’s here - Microsoft Excel 2016! Come and try the latest and most powerful spreadsheet application built for today’s workplace. We will discuss the basic concepts of Excel in this class. Discover how to build, edit and modify spreadsheets, design charts, and create basic formulas and functions. Basic knowledge of Windows is recommended. Registration fee includes course materials.

1/17/2017 BSC NECE, ROOM 104 Fee: $169

Tue 8:30 AM - 3:30 PM Instructor: Deborah Mantz Course ID: 5270078

Beginning PowerPoint 2013

Energize your presentations with MS PowerPoint 2013! In this course, you will learn to create and modify slides and presentations by adding clip art, charts, and graphics. We will examine templates and slide masters, also review the benefits of using tables to ensure your data looks great.

Basic knowledge of Microsoft products/PowerPoint is recommended. Registration fee includes course materials.

2/7/2017 BSC NECE, ROOM 102 Fee: $159

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz Course ID: 5270083

Beginning Word 2013

Now that you are comfortable with Word 2010, it’s time to explore the changes introduced with Word 2013! This latest version of Word is more cloud-based than previous versions, and can now be used to insert video and audio from online sources as well as the capability to broadcast documents on the Web. We will discuss how to create, save, edit and print documents and will also discover various formatting options including converting pdf files to Word. We will also create tables, insert headers and footers, proof and print documents, and insert graphics.

Registration fee includes course materials.

10/18 BSC NECE, ROOM 102 Fee: $159

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz Course ID: 5270044

Introduction to AutoCAD 2017

experience the exciting features that are now available. It is one of Microsoft’s biggest upgrades to date, but to find out all of the tips and tricks, you need this class!

This hands-on course introduces students to the fundamentals of CAD (Computer Aided Design) on the AutoCAD 2017 platform. The most essential tools and concepts that industry demands will be covered.

These include the AutoCAD workspace and user interface, basic drawing, editing and viewing tools, layers, text, dimensioning and plotting. Students will see demonstrations from the instructor and access the software via dual monitor workstations in a smartboard equipped computer lab. Students must have a working knowledge of MS Windows. Registration fee includes course materials.

1/19/2017 BSC NECE, Room 104 Fee: $89

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New

1/3 - 1/4/2017 Tue, Wed 8:30 AM - 4:30 PM (2xs) BSC NECE, ROOM 309 Instructor: Mark Steele Fee: $279 Course ID: 5270053 5/16 - 5/17/2017 Tue, Wed 8:30 AM - 4:30 PM (2xs) BSC NECE, ROOM 309 Instructor: Mark Steele Fee: $279 Course ID: 5270053

Introduction to Office 2016

Microsoft Office 2016 will change the way you work (at work), because it now has features that allow you to share and collaborate in Word, PowerPoint, OneNote and more! Here’s your chance to see first-hand what the changes mean for your work environment and also

Thu 8:30 AM - 12:00 PM Instructor: Debbie Mantz Course ID: 5270094

Beginning Word 2016

MS Word 2016 is here, and as Microsoft says, “Your Word has always been good, but now it’s better than ever!”

Discover how the most up to date version of Microsoft’s popular program has been reworked to make sure you make the most of the time you have. The biggest change to hit Word is the ability to collaborate on a project – viewing and editing the same project simultaneously. We will discuss those changes and also review how to create, save, edit and print documents and will also discover various formatting options including converting pdf files to Word. We will also create tables, insert headers and footers, proof and print documents, and insert graphics.

Registration fee includes course materials.

2/16/2017 BSC NECE, ROOM 104 Fee: $169

Thu 8:30 AM - 3:30 PM Instructor: Debbie Mantz Course ID: 5270082

C O N V E R S AT I O N S AT BISMARCK STATE COLLEGE

2016-2017

September 25, 2016 A Conversation with Gloria Steinem: The Women’s Movement, Education, and the Future of Rights in America

February 26, 2017 Genesis from the Moon: Spiritual Journeys in the American Space Program

HUM-019-0716

January 29, 2017 “I Will Fight No More Forever” – Chief Joseph, Native American Resistance, and the End of the Indian Wars

May 7, 2017 The Quincentennial of The Protestant Reformation: A Reevaluation June 4, 2017 “Kill the Indian, Save the Man” – Education and the Assimilation of Native Americans

Free and open to the public.

Sundays at 3 p.m., Bavendick Stateroom, NECE, BSC Hosted by humanities scholar Clay Jenkinson and BSC President Larry C. Skogen

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Building Forms in MS Word, MS Access and Mail Merge

Looking for an easy way to gather data? Join us for an introduction to building forms in Word and Access 2010.

Highlights include using built-in form fields, text boxes, dropdown lists, and check boxes. We will also review mail merge and its many uses.

11/10 BSC NECE, ROOM 104 Fee: $89

Thu 8:30 AM - 12:00 PM Instructor: Debbie Mantz Course ID: 5270041

3/21/2017 BSC NECE, ROOM 104 Fee: $89

Tue 1:00 PM – 4:30 PM Instructor: Debbie Mantz Course ID: 5270041

Charting, Pivot Tables and Macros in MS Excel In this quick course, you will learn about Microsoft Excel 2010’s powerful tools: charting, pivot tables and macros! Take your spreadsheet skills to the next level by crafting charts that illuminate trends, differences and relationships. Pivot tables will help you manipulate your data so you can see it from a different perspective, and macros will help you save time by simplifying repetitive tasks. Basic knowledge of Excel is recommended.

11/3 BSC NECE, ROOM 104 Fee: $89

Thu 8:30 AM - 12:00 PM Instructor: Debbie Mantz Course ID: 5270057

3/7/2017 BSC NECE, ROOM 104 Fee: $89

Tue 8:30 AM – 12:00 PM Instructor: Debbie Mantz Course ID: 5270057

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New Data Privacy Basics for Small Business

Are you interested in data privacy and security and what you need to consider to safe guard your business? If you are, this class will help you get started on the path to protection. Privacy and security compliance extends to nearly every industry (health care, financial services, merchants, education and more), and you need to make sure that you are prepared. Tracy Kolb, a legal representative, will answer questions and get you set with cyber security.

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10/25 BSC NECE, ROOM 103 Fee: $49

Tue 1:00 PM - 3:00 PM Instructor: Tracy Kolb Course ID: 9200070

2/21/2017 BSC NECE, ROOM 431 Fee: $49

Tue 1:00 PM - 3:00 PM Instructor: Tracy Kolb Course ID: 9200070

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New

Excel Tricks to Impress Anyone!

Excel is so much more than just software to create spreadsheets. Did you know that you can also use it for charting, quick data analysis, and auto-filling? If you want to know more, this is the class for you. Debbie Mantz is a certified Microsoft Specialist in Excel, and she has a lot of tips and tricks - from conditional formatting to VLOOKUP - to take your Excel skills to the next level!

Basic knowledge of Excel is recommended.

2/2/2017 BSC NECE, ROOM 102 Fee: $79

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New

Thu 9:00 AM – 11:30 AM Instructor: Debbie Mantz Course ID: 5270087

Formulas and Functions in Excel

It’s time to challenge yourself with Excel by putting formulas and functions to work! Discover new ways to save time and troubleshoot what you already know and get some practice in this hands-on class. We will cover reusable formulas for common calculations, how to use lookup and reference functions, and much more. If you feel confident with the core features in Excel, this class will help you become more efficient in your everyday tasks. Basic knowledge of Excel is recommended.

12/8 BSC NECE, ROOM 102 Fee: $79

Thu 8:30 AM - 11:00 AM Instructor: Debbie Mantz Course ID: 5270088

2/28/2017 BSC NECE, ROOM 102 Fee: $79

Tue 1:00 PM – 3:30 PM Instructor: Debbie Mantz Course ID: 5270088

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New

Getting to Know Windows 10

Windows 10 is here, and there are a lot of new features to help you succeed at work. But before you can accomplish more, it’s a great idea to come and get familiar with all of the changes. From the return of the Start menu to the new Edge browser, it may take some getting used to.

Join us for this session and learn some tips and tricks to get started!

10/20 BSC NECE, ROOM 104 Fee: $89

Thu 1:00 PM - 4:30 PM Instructor: Debbie Mantz Course ID: 5270081

3/2/2017 BSC NECE, ROOM 104 Fee: $89

Thu 8:30 AM – 12:00 PM Instructor: Debbie Mantz Course ID: 5270081

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New

Going Mobile with MS Office

Microsoft Office is a great set of tools that you can now take with you anywhere! MS Word, Excel, PowerPoint and OneNote are now mobile through Office 365 and also through an app from your smart phone’s store. Learn the basics of how to use these tools where ever you go.

We will be working in a computer lab, but bring your own computer or mobile device to add to your learning experience!

10/27 BSC NECE, ROOM 102 Fee: $79

Thu 8:30 AM - 11:30 AM Instructor: Debbie Mantz Course ID: 5270091

Intermediate Access 2013

Are you familiar with MS Access but ready to see what else it can do? In this class, you will learn about sharing your data and controlling access to it, calculation functions, lookup fields and more. Veteran instructor Debbie Mantz will help you take your Access experience to the next level! We recommend participants take Beginning Access 2010 or 2013 prior to this class.

Registration fee includes course materials.

12/6 BSC NECE, ROOM 102 Fee: $159

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz Course ID: 5270084

2/21/2017 BSC NECE, ROOM 102 Fee: $159

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz Course ID: 5270084

Intermediate Excel 2013

It’s time to take your MS Excel 2013 skills beyond the basics. This class will have you working with multiple workbooks, outlining, subtotaling, sorting, filtering, and formatting your MS Excel data all within the new MS Excel 2013 platform. From protecting data to setting up templates, we will cover it all! Previous Excel experience is recommended. Registration fee includes course materials.

10/13 BSC NECE, ROOM 102 Fee: $159

Thu 8:30 AM - 3:30 PM Instructor: Debbie Mantz Course ID: 5270067

4/25/2017 BSC NECE, ROOM 102 Fee: $159

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz Course ID: 5270067

Intermediate Word 2013

With Microsoft Word 2013, harness the power of Microsoft’s advanced word processing program. Join us to work with styles, sections, and columns. We will format tables, print labels and envelopes, and work with graphics. This course also includes information about using document templates, making document revisions, and working with web features. Beginning Word or equivalent experience is recommended. Registration includes textbook and course materials.

11/17 BSC NECE, ROOM 102 Fee: $159

Thu 8:30 AM - 3:30 PM Instructor: Debbie Mantz Course ID: 5270080

6/6/2017 BSC NECE, ROOM 102 Fee: $159

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz Course ID: 5270080

Maximize Your Productivity with MS Outlook & OneNote

It’s time for you to make yourself smarter and more efficient in everyday tasks. MS Outlook and OneNote are the keys to your success, so join us to learn how you can take Outlook, one of the core programs in Microsoft’s stash and OneNote, a hidden gem, to the next level. We will cover quick tasks in Outlook that make saving and sorting emails easier, setting up and assigning tasks, and also the basics of OneNote including saving your emails and how to use OneNote as a virtual binder.

10/27 BSC NECE, ROOM 102 Fee: $89

Thu 1:00 PM - 4:30 PM Instructor: Debbie Mantz Course ID: 5270079

2/23/2017 BSC NECE, ROOM 102 Fee: $89

Thu 8:30 AM – 12:00 PM Instructor: Debbie Mantz Course ID: 5270079

New Features in MS Office 2013

Microsoft Office 2013 introduces a brand new way to use software that many of us have grown accustomed to using every day. In this course, we will explore the new features of each application, including a general overview of using and customizing features. Specific topics will include Office 2013’s new online features, including account sign-in, cloud storage, how to navigate Word and format its documents, how to format data and charts in Excel using the new tool buttons, and wrap things up with the new features in Outlook.

10/6 BSC NECE, ROOM 102 Fee: $89

Thu 8:30 AM - 12:00 PM Instructor: Debbie Mantz Course ID: 5270026

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Office 365

Have you heard about Office 365? It’s the same Microsoft Office that you use every day, but it’s also more! Office 365 is an online, subscription based tool. This means that you can get to your files and applications from almost anywhere. This class will show you what Office 365 is, what is included with your subscription, and how to access the software and your files. 365 works with Windows 7 and 8, and it also works with desktop computers and tablets. Expand what you already know about Microsoft Office and learn how good life is in the cloud!

12/1 BSC NECE, ROOM 104 Fee: $89

Thu 8:30 AM - 12:00 PM Instructor: Debbie Mantz Course ID: 5270036

2/9/2017 BSC NECE, ROOM 104 Fee: $89

Thu 1:00 PM – 4:30 PM Instructor: Debbie Mantz Course ID: 5270036

Up to Speed with MS Publisher

MS Publisher is a gem in the Microsoft Office Professional Suite. This program allows you to make professional looking publications with minimal effort, and can be used for brochures, signs, newsletters, postcards and much more! This quick course will show you the basics so that you can walk away with valuable skills you can use right away.

2/28/2017 BSC NECE, ROOM 102 Fee: $89

Tue 8:30 AM - 12:00 PM Instructor: Debbie Mantz Course ID: 5270025

Visio: Flowcharts & Diagrams

Visio is an exciting piece to Microsoft Office’s wide portfolio. Visio allows you to create diagrams and charts for presentations, organizational charting and team collaboration on projects. It provides ways to make work on these projects quick, easy and comprehensive.

In this class, you will learn how to use the wizards, see different templates and try creating diagrams. You will also learn how to use stencils, format your shapes, work with background pages and much more. If you are comfortable with the rest of the Microsoft Office suite, this class will help you move forward and add another tool to your box!

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12/8 BSC NECE, ROOM 102 Fee: $89

Thu 1:00 PM - 4:30 PM Instructor: Debbie Mantz Course ID: 5270093

3/23/2017 BSC NECE, ROOM 102 Fee: $89

Thu 8:30 AM - 12:00 PM Instructor: Debbie Mantz Course ID: 5270093

GENERAL BUSINESS SKILLS Back to Basics: Grammar Refresher

Strengthen your skills in spelling, punctuation and word usage. Learn a variety of tricks and gimmicks that apply to thousands of words, and get punctuation pointers and learn to avoid common errors. Sharpen your writing skills by identifying pitfalls that can spoil your writing style!

10/26 BSC NECE, ROOM 103

Wed 1:00 PM – 4:00 PM Instructor: Cindy Solberg

12/6 BSC NECE, ROOM 101

Tue 1:00 PM – 4:00 PM Instructor: Cindy Solberg

2/16/2017 BSC NECE, ROOM 103

Thu 9:00 AM – 12:00 PM Instructor: Cindy Solberg

3/22/2017

BSC NECE, ROOM 103

Wed 9:00 AM – 12:00 PM Instructor: Cindy Solberg

5/18/2017 BSC NECE, ROOM 103

Thu 9:00 AM - 12:00 PM Instructor: Cindy Solberg

Fee: $89

Course ID: 5250095

Budgeting Basics

Your small business budget is one of the most powerful planning tools you have, as long as you use it well. If you are looking to get a better handle on how to build a budget, how to get started, or tips to make yours better, this workshop will be a good fit for you. We will discuss budgeting facts and basics, case studies, samples, different approaches to budgeting, and much more.

2/6/2017 BSC NECE, ROOM 101 Fee: $169

Mon 1:00 PM – 5:00 PM Instructor: Mary Beth Burns Course ID: 5100051

We provide customized training programs designed to serve the specific needs of business and industry.

As the TrainND provider for Southwest North Dakota, we offer innovative, results-oriented training.

To serve your training needs contact us today.

Dave Huizenga 224-5683 Deb Larson 224-2534 Lori Heinsohn 224-5690 bismarckstate.edu/ceti/training

Email Stress, Manage the Mess

Is your e-mail inbox overflowing? Are you wasting too much time with e-mail? If so, join us for this session and receive strategies, tips and ideas for reducing e-mail volume, improving quality, organizing your e-mail and coaching others about the same issues.

10/12 BSC NECE, ROOM 101

Wed 9:00 AM – 12:00 PM Instructor: Cindy Solberg

11/16 BSC NECE, ROOM 103

Wed 9:00 AM – 12:00 PM Instructor: Cindy Solberg

1/26/2017 BSC NECE, ROOM 103

SOUTHWEST

and appropriate grants calendar, and 5) what to do after you’ve been declined or awarded a grant. This course is appropriate for both beginning and experienced grant writers, and will provide an engaging overview of what is required to find and get grants. At the end of class, your instructor will provide one free grant review (10 pages or less) to each participant, providing feedback to support the future grant writing efforts of your nonprofit.

11/8 BSC NECE, ROOM 101 Fee: $89

Tue 8:30 AM - 12:00 PM Instructor: Carrie Davis Course ID: 5350323

Thu 9:00 AM – 12:00 PM Instructor: Cindy Solberg

3/7/2017 BSC NECE, ROOM 103 Fee: $89

Tue 8:30 AM - 12:00 PM Instructor: Carrie Davis Course ID: 5350323

3/14/2017 BSC NECE, ROOM 103

Tue 1:00 PM – 4:00 PM Instructor: Cindy Solberg

SHRM-CP/SHRM SCP Certification Preparation

6/1/2017 BSC NECE, ROOM 103

Thu 1:00 PM - 4:00 PM Instructor: Cindy Solberg

Fee: $89

Course ID: 5350031

!

New

How to Find, Write and Get Grants for Your Nonprofit

Grant writing can be an overwhelming and confusing process for nonprofits, but is often required and necessary to fund community programs and services. In this class, you will learn important information, tips, and strategies to help your nonprofit successfully identify and apply for grants. We will focus on activities relating to foundation, corporate and federal grants, and will also discuss the following core elements: 1) where to find grants to support your nonprofit, 2) the primary components of a grant application and how to craft them, 3) how to make your proposal stand out, 4) creating an efficient

The new standard in human resource certification is the SHRM Certified Professional (SHRM-CP) and SHRM Senior Certified Professional (SHRM-SCP). Establish yourself with other globally-recognized professionals by receiving your certification. These certificates open doors for professional advancement, serve to blend standards with changing expectations, and show potential employers advanced professional development. They reflect what HR professionals need to know to be leaders in their profession and for their organization. Course materials will need to be purchased separately. BSC will send participants information on ordering prior to the start of class.

8/23 - 11/15 (skip 11/8) BSC NECE, ROOM 345 Fee: $599

Tue 6:00 PM - 9:00 PM (12xs) Instructor: Donette Peterson Course ID: 5400009

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!

New

First Time Manager

Becoming a first-time manager is one of the most challenging and critical career transitions. New managers are often chosen from high-performing individuals but often, these highly proficient doers quickly become struggling new managers, without the skills needed to succeed. This one-day program is designed to help you, the first-time manager, overcome this challenge by teaching you the essential skills you need to get off to a great start. Based on the #1 best-selling book The New One Minute Manager, this program will introduce four core conversations and the coaching skills any first-time manager needs to achieve success quickly and build positive relationships with their teams. Registration fee includes extensive course materials.

2/7/2017 BSC NECE, ROOM 103 Fee: $349

!

New

Tue 8:00 AM – 5:00 PM Instructor: Mary Beth Burns Course ID: 5600111

Fundamentals of Strategic Planning

Strategic planning is a term that seems to be tossed around more and more as businesses become more aware of budget issues and retirement gaps that are developing.

Prepare yourself, and your company, by learning the basic steps needed to plan successfully. In this class, we will cover why it’s important to identify your core values and develop a shared vision with your employees. We will discuss why it is important to keep tradition in mind, but move forward with short-term thinking. You will see how to prepare an agenda for your meeting, learn how to define a path to move forward and develop a plan to review steps as you move forward with your plan. This class will present important steps to ensure that you (and your company) are prepared for whatever comes next!

4/25/2017 BSC NECE, ROOM 103 Fee: $129

Tue 8:00 AM – 12:00 PM Instructor: Mary Beth Burns Course ID: 5600113

Management & Leadership Training

This 20 hour course focuses on the fundamental skills of managing and supervising employees. Over the course of four classes, we will discuss a wide variety of essential management information from managing time and stress, to communication roadblocks, coaching, handling performance problems, how people learn, Situational Leadership, and much more! This class was developed for new and prospective managers, and small business owners.

12/5 - 12/13 BSC NECE, ROOM 443 Fee: $549

Please check website for specfic schedule Instructor: Mary Beth Burns Course ID: 5600056

!

New

Situational Leadership II

Situational Leadership® II (SLII®) is the most comprehensive, up-to-date, and practical method of effectively managing and developing people, time, and resources in the world. SLII is a model and a set of tools for opening up communication and helping others develop self-reliance. It is designed to increase the frequency and quality of conversations about performance and development between managers/ trainers and the people they work with so that competence is developed, commitment is gained, and talented individuals are retained. If you are currently in a leadership or training role, a manager or an executive at any level, this class is a must attend! Registration fee includes extensive course materals and access to a 1 yr, online sustainability program.

3/20 - 3/21/2017 BSC NECE, ROOM 103 Fee: $895

Mon 10:00 AM – 5:00 PM Tue 8:00 AM – 5:00 PM Instructor: Mary Beth Burns Course ID: 5600112

The 5 Choices to Extraordinary Productivity

The barrage of information coming at us from multiple sources (texts, tweets, email and more) is overwhelming and distracting. The sheer volume of information threatens our individual and collective ability to think clearly and make wise decisions about what is important.

In this course, you will learn how FranklinCovey’s 5 Choices can dramatically increase your ability to achieve the most important outcomes. Supported by science and years of experience, The 5 Choices will facilitate a measurable increase in productivity, while providing a renewed sense of engagement and accomplishment.

10/18 BSC NECE, ROOM 101

Tue 9:00 AM - 4:00 PM Instructor: Beth Zander

12/8 BSC NECE, ROOM 101

Thu 9:00 AM - 4:00 PM Instructor: Jason Matthews

2/22/2017 BSC NECE, ROOM 101

Wed 9:00 AM – 4:00 PM Instructor: Jason Matthews

4/11/2017 BSC NECE, ROOM 101

Tues 9:00 AM – 4:00 PM Instructor: John Sandbakken

Fee: $379

Course ID: 5600055

“There is a difference between interest and commitment. When you are interested in doing something, you do it only when it’s convenient.

When you are committed to something, you accept no excuses, only results.”

– Ken Blanchard, developer, Situational Leadership

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PROJECT MANAGEMENT Beginning Project 2013

Project management is an essential task for every business. MS Project is a great tool to help you with that task! In this course, we will cover the basic commands and features of Microsoft Project 2013. You will learn how to create and modify task lists, establish a project schedule, create calendars, assign resources to tasks, track costs, and work with different views and tables. We will also cover how to apply filters and groups, and sort task and resource data. Finally, we will discuss how to resolve resource conflicts. Registration fee includes course materials.

11/8 BSC NECE, ROOM 102 Fee: $159

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz Course ID: 5270074

4/4/2017 BSC NECE, ROOM 102 Fee: $159

Tue 8:30 AM - 3:30 PM Instructor: Debbie Mantz Course ID: 5270074

!

New

Intermediate Project 2013

Let’s take another look at MS project with this intermediate course. You know the basics, so it’s time to create a new project plan from a blank file template. We’ll practice how to manage time in a project plan, how to manage tasks, and also how to manage your resources (from people to equipment and materials). You will also learn how to share your project plan, which is an essential step during the execution and controlling phases of any project. This class will help you keep your program on task, on budget, and in line with your original project scope! Registration fee includes course materials.

5/4/2017 BSC NECE, ROOM 102 Fee: $159

Thu 8:30 AM – 3:30 PM Instructor: Debbie Mantz Course ID: 5270090

Make Meetings Effective Again

Meetings are a rite of the American workplace. For most, it’s a daily ritual. For those unlucky many who are exposed to it multiple times a day, it can be cruel and unusual punishment. While necessary, too many meetings have become veritable torture chambers where motivation is stifled, productivity is hampered, and good ideas wither and, too often, die. Make Meetings Effective Again provides proven techniques to simplify, refocus, and reenergize meetings. This course offers effective meeting presentation tactics, introduces new meeting styles,

and offers steps on how you can increase a meeting’s effectiveness without wasting time and talent.

11/2 BSC NECE, ROOM 431

Wed 1:00 PM – 3:00 PM Instructor: Jason Matthews

3/22/2017 BSC NECE, ROOM 101

Wed 1:00 PM – 3:00 PM Instructor: Jason Matthews

5/10/2017 BSC NECE, ROOM 101

Wed 1:00 PM – 3:00 PM Instructor: Jason Matthews

Fee: $79

Course ID: 5250098

Project Management Essentials for the Unofficial Project Manager

FranklinCovey’s Project Management Essentials for the Unofficial Project Manager will help participants consistently complete projects successfully by teaching them to implement a disciplined process to execute projects and to master informal authority. Project management isn’t just about managing logistics and hoping the project team is ready to play to win. The skills of informal authority are more important than ever before, so team members are inspired to contribute to the project’s success!

10/25 BSC NECE, ROOM 101

Tue 9:00 AM - 4:00 PM Instructor: Nancy Weisbeck

1/24/2017 BSC NECE, ROOM 101

Tue 9:00 AM - 4:00 PM Instructor: Cindy Solberg

3/23/2017 BSC NECE, ROOM 103

Thu 9:00 AM - 4:00 PM Instructor: Cindy Solberg

Fee: $379

Course ID: 5700009

“Very good course – great material, great facilitator!”

– Nicole M., Spring 2016 Project Management Essentials participant

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EXCEPTIONAL PERFORMERS CERTIFICATE BSC has partnered with Development Dimensions International (DDI) to offer the Exceptional Performers Certificate. In a rapidly changing, fast-moving world, it is vital that non-leader professionals possess the interpersonal skills to complement their technical skills.

Individuals may aspire to rise through the levels of the leadership pipeline or to be the very best in their specialized area. Either way, certain core skills are essential to their personal achievement as well as the organization’s business goals. You are able to earn a certificate in this program by attending the following six courses. For certification, participants will have two years to complete the courses.

Communicating with Impact (Pre-requisite for Exceptional Performers Certificate)

Individuals will learn effective communication skills that are critical to any organization. By understanding and meeting the needs of their colleagues and customers, individuals will build trust, strengthen partnerships and achieve more success.

11/2 BSC NECE, ROOM 101 Fee: $169

Wed 8:30 AM - 12:30 PM Instructor: Cindy Solberg Course ID: 5250035

High Impact Feedback and Listening

In this course, individual performers learn how to effectively deliver both positive and developmental feedback. They also learn how to be receptive to feedback and to listen to and accurately understand the speaker’s intended message.

11/16 BSC NECE, ROOM 101 Fee: $169

In this course, individual performers learn how to recognize the warning signs of conflict and take action to prevent situations from escalating or to work out the conflict if it does escalate.

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This course focuses on the role of individual performers in implementing change. Participants discover their Change IQ and learn about the phases of change that many people experience when undertaking a new initiative.

12/14 BSC NECE, ROOM 101 Fee: $169

Wed 8:30 AM - 12:30 PM Instructor: Paula Graner Course ID: 5350027

Taking the HEAT

This course equips individual performers with skills to turn dissatisfied, angry customers into satisfied, loyal ones.

1/4/2017 BSC NECE, ROOM 101 Fee: $169

Wed 8:30 AM - 12:30 PM Instructor: Cindy Solberg Course ID: 5350026

Working as a High-Performing Team

This course focuses on the importance of working as a team, not individuals simply carrying their own weight.

They must involve, support and share information with their teammates. The individual performers learn the stages of team development and the success factors that will help them advance through these stages to performing “full speed ahead”.

1/18/2017 BSC NECE, ROOM 103 Fee: $169

Wed 8:30 AM - 12:30 PM Instructor: Wayne Brostrom Course ID: 5600031

Wed 8:30 AM - 12:30 PM Instructor: To Be Announced Course ID: 5250031

Navigating Beyond Conflict

11/30 BSC NECE, ROOM 101 Fee: $169

Embracing Change

Wed 8:30 AM - 12:30 PM Instructor: Paula Graner Course ID: 5250037

We have several other course options available also.

•

Your Leadership Journey

•

Engaging and Retaining Talent

•

Making High Quality Decisions

•

Maximizing Team Performance

And much more! If your organization would like to discuss other courses or leadership programs, call us at 701-224-5600!

EXCEPTIONAL LEADERS CERTIFICATE I BSC has partnered with Development Dimensions International (DDI) to offer the Exceptional Leaders Certificate I. These courses serve as the foundation to help new and experienced leaders operate in the ever-changing environment and face the challenges in today’s workplace. You are able to earn a certificate in this program by attending the following six courses.

For certification, participants will have two years to complete the courses.

Communicating for Leadership Success

(Pre-requisite for Exceptional Leaders Certificate I) Leaders are introduced to the essential interaction skills that are critical to leadership success. These Interaction Essentials are the core behaviors that leaders need to be effective in the many situations that they handle daily. They will learn how to communicate effectively so they can spark action in others.

2/7/2017 BSC NECE, ROOM 101 Fee: $169

Tue 1:00 PM - 5:00 PM Instructor: Cindy Solberg Course ID: 5600014

Coaching for Peak Performance

By understanding the importance of four coaching techniques and how to effectively handle both proactive and reactive coaching discussions, leaders can have more effective and efficient interactions.

2/21/2017 BSC NECE, ROOM 101 Fee: $169

Tue 1:00 PM - 5:00 PM Instructor: Wayne Brostrom Course ID: 5600025

Delegating with Purpose

Delegation is a critical skill in today’s “do more with less” business environment. In this course, leaders learn the skills they need to address these challenges, gain the commitment of team members, develop individual skills and abilities, and enhance the overall capability of their teams, and ultimately the organization.

3/7/2017 BSC NECE, ROOM 101 Fee: $169

Tue 1:00 PM - 5:00 PM Instructor: Cindy Solberg Course ID: 5600028

Resolving Workplace Conflict

People are working longer and harder at jobs that are more complex and have a wider range of responsibilities. At the same time, the way people work and communicate is changing, creating added stress. An unfortunate byproduct is conflict. This course teaches leaders how to recognize the signs of escalating conflict and take appropriate action to minimize damage.

3/21/2017 BSC NECE, ROOM 101 Fee: $169

Tue 1:00 PM - 5:00 PM Instructor: Paula Graner Course ID: 5600027

Setting Goals and Reviewing Results

People are more engaged and strive for better results when they feel ownership of their work in both the process and the outcomes. Unfortunately, leaders fail to engage and reinforce this sense of ownership in performance management discussions. This course will show the positive effect of shifting the traditional role of planner and evaluator from the leader to a shared responsibility between leader and employee.

This shift builds ownership with the employee and frees up time for leaders to focus on coaching and developing throughout the performance cycle. A well-written performance plan is also a powerful tool for leaders to use when determining where to focus their development and coaching discussions with their employees.

4/4/2017 BSC NECE, ROOM 101 Fee: $169

Tue 1:00 PM - 5:00 PM Instructor: Wayne Brostrom Course ID: 5600034

Driving Change

This course provides the skills and resources leaders need to accelerate the process of implementing change with their team members and to create an agile work environment where people are more open to change. Leaders will learn how to turn resistance into commitment and inspire team members to take ownership of change.

4/18/2017 BSC NECE, ROOM 101 Fee: $169

Tue 1:00 PM - 5:00 PM Instructor: To Be Determined Course ID: 5600026

GET STARTED

on your Leadership certificate today with our online courses and add a whole new skill set to your career portfolio!

15

THE ONLINE CLASSROOM BSC Continuing Education aims to offer a wide variety of classes, both face-to-face and online, to help you enhance the training and skills you need to do your job to the best of your ability. We’ve partnered with several online curriculum companies and have over 350 classes available for you to take. The courses and certificates here are just a few to help you get started today!

ACCOUNTING/FINANCE Business Finance for Non-Finance Personnel Are you interested in making better business decisions to increase your company’s profits, move you up the corporate ladder, and help you reach a better, personal financial position? Then you need to take this course.

Using practical explanations and real-life examples, this course will show you how money flows through a typical business. You will learn the basics of how a business operates, including how to develop successful business strategies and how to use financial statements to make better business decisions.

This is a business finance course for non-financial employees and managers. In six weeks, you will obtain significantly improved business acumen skills and financial understanding. Position yourself to be more confident in your business and financial decisions!

Class Start Dates: Sept. 14, Oct. 12 or Nov. 9 Fee: $99 Course ID: #5100027

Introduction to QuickBooks 2016

Learn to manage the financial aspects of your small business quickly and efficiently with this powerful accounting software program. QuickBooks is designed especially for the small- to midsized-business owner who needs a fully functional accounting system that’s also easy to use.

In 12 lessons, you’ll gain hands-on experience as you master the tools you need to set up a chart of accounts; reconcile your checking account; create and print invoices, receipts, and statements; track your payables, inventory, and receivables; create estimates; and generate reports.

Whether you’re new to QuickBooks or have already used earlier versions of this accounting software program, this course will empower you to take control of the financial accounting for your business. Six week course.

Class Start Dates: Sept. 14, Oct. 12 or Nov. 9 Fee: $119 Course ID: #5100063

COMPUTERS/TECHNOLOGY Blogging and Podcasting for Beginners

If you’re thinking of starting a blog or just beginning one, this course is for you. Perhaps you’d like to try out podcasting too. You can and it’s easy. In this course, you’ll learn how to create, manage, and promote your own blog and audio and video podcast using tools that you already have on your computer—no paid software or equipment is needed.

Through hands-on exercises, you’ll discover the benefits of using free web tools like Blogger, WordPress, Audacity, and YouTube. Guided by an expert instructor, you’ll find that creating a blog and podcast is much easier than you ever imagined. And by the end of this course, you’ll be amazed how much you’ve accomplished.

Class Dates: Start upon registration.

Fee: $99.00 Course ID: #4100208

LinkedIn for Business

LinkedIn is the most popular business social network and the website for professionals to network, build business relationships, and provide or receive referrals.

Most people rarely get beyond setting up a profile and therefore miss out on all the advanced features that have come to make LinkedIn so popular. Learn how to set-up your personal profile so that it gets noticed by others. Discover how LinkedIn can be used to generate leads, recruit new employees, and find new jobs. This class will cover all the intricacies of LinkedIn to help you create, customize, and optimize your presence on LinkedIn. Class Dates: Nov. 7 – Dec. 2 Fee: $195

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Course ID: #4600026

Introduction to Dreamweaver CS6

You’ve taken your first steps into Web design, and your fingers are beginning to cramp from all that typing—but don’t panic! Developing your coding skills has not been in vain! You’re ready for Dreamweaver— Adobe’s preeminent Web development application— which has been designed from the ground up to make developing websites easier.

You’ll begin by touring the Dreamweaver workspace and configuring it for your specific site-management needs. You’ll learn how to use Dreamweaver’s intuitive tool set to structure text, and investigate the myriad formatting options CSS provides. Along the way, you’ll work with images, build navigation elements, discuss effective layout methods, learn where and when to use tables, and examine successful site planning strategies.

By the end of the course, you’ll have successfully built a website and know how to use Dreamweaver’s built-in FTP tools to upload to the server of your choice. Six week course.

Class Dates: Start upon registration.

Fee: $99 Course ID: #4200142

Introduction to Google Analytics

Nearly every business and non-profit organization has a website, and probably a Facebook page and YouTube channel. Individuals have them too, to promote ideas, to share a vision, or to educate the public. No matter what brings you to the Web, your hope is that a lot of people see your website, your wall, your tweets, and your videos. Why else go to the trouble of sharing them?

In this course, you’ll learn to use Google Analytics to make the most of your online traffic. You’ll see how you can track not just the traffic to all of your online content, but also determine which content is the most appealing, where your visitors came from, what devices they used, how long they stayed, which links they clicked, and where they went when they left, plus much more!

Class Dates: Start upon registration.

Fee: $99 Course ID: #4800045

Social Media for Business (Certificate)

Get in on this exciting and growing way to communicate, market and serve your customers and clients. For businesses, nonprofits, government, and other organizations. From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.

Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business. Your instructors are outstanding practitioners who also speak, write, and train others on social networks. Online, (3) one month courses.

Class Dates Introduction to Social Media Sept. 6 - 30 Marketing Using Social Media Oct. 3 - 28 Integrating Social Media in Your Organization Nov. 7 – Dec. 2 Fee: $495

Course ID: #4600018

GENERAL BUSINESS SKILLS Office Operations

Discover strategies for focusing on specific office outcomes and operating a high-functioning office.

Office operations refer to the administration and management of office business practices to support the highest level of efficiency and productivity within an organization. Learn how to design, implement, evaluate, and maintain the process of work within your office. Come away understanding how to supervise or manage a team, allocate roles, recruit, train, and issue assignments and projects.

Class Dates: Sept. 6 - 30 Fee: $195

Course ID: #5350317

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MEDICAL OFFICE

START YOUR OWN BUSINESS

Medical Terminology: A Word Association Approach

Creating a Successful Business Plan

This course teaches medical terminology from an anatomical approach. Root terms are divided by each body system. The origin, a combined form, and an example of non-medical everyday usage is provided for each root term. Word Associations are provided as a learning tool. Unusual and interesting information is provided in regards to each term. Root terms are combined with prefixes and suffixes as your learning will culminate in the interpretation of several paragraphs of medical notes. Six week course.

Turn your business ideas into a solid plan for financing and long-term success. Committing your idea to paper in the form of a business plan not only increases your chances of obtaining financing, but also in keeping your business strategically focused. With the support of your instructor and a network of likeminded students, you’ll work through all of the major components of writing a business plan and emerge with your first draft in hand. And most importantly, you will have completed the first - and most difficult - step on the path to small business success. Six week course.

Class Start Dates: Sept. 14, Oct. 12 or Nov. 9 Fee: $99.00 Course ID: #3600001

Class Start Dates: Sept. 14, Oct. 12 or Nov. 9 Fee: $99.00 Course ID: #9800009

Spanish for Medical Professionals

Small Business Marketing on a Shoestring

Class Start Dates: Sept. 14, Oct. 12 or Nov. 9 Fee: $99.00 Course ID: #3600036

As you build your own customized marketing plan step-by-step, you’ll discover how to attract your target audiences, entice customers to buy your product or service, and keep buyers coming back for more. In addition, you’ll find out how to generate the referrals that are crucial to your company’s success. You’ll get tips on evaluating your tactics, tracking your results, and fine-tuning your approach so it gets better every year. Best of all, the small business marketing strategies you’ll learn will fit into any budget – and some are even free!

Are you struggling to communicate with your Spanishspeaking patients? If so, here’s the perfect solution.

Whether you’re new to the Spanish language or just want a refresher, this fun and simple course will give you the basic tools you need to bridge the communication gap. By the end of this course, you’ll have a strong foundation in basic medical Spanish that you can build on for years to come. Six week course.

When it comes to marketing for small businesses, money isn’t everything! In this course, you’ll learn how to use the same marketing tricks the big companies employ – without making a big dent in your wallet.

Whether you’re new to advertising or looking for a refresher, this course will make you a marketing pro. And by the time you’re done, you’ll have a personalized plan of action for increasing your sales – all on a shoestring budget.

Class Start Dates: Sept. 14, Oct. 12 or Nov. 9 Fee: $99.00 Course ID: #5650029

These classes, plus many more, are available at bscprofessionaldevelopment.com. If you don’t see a class you want online, call us at 701-224-5600 today!

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INSTRUCTORS NEEDED Continuing Education is looking for new program topics to offer and enthusiastic instructors to teach them!

Contact Continuing Education today at 701-224-5600 or 1-877-846-9387 or go online to bismarckstate.edu/ceti

Continuing Education and TrainND

REGISTER TODAY

at bscprofessionaldevelopment.com or by calling 701-224-5600!

REGISTRATION

*Denotes required information

*First name___________________________________________ *Middle name_______________________________________ *Last name___________________________________________ Social security number _______________________________ (Social security numbers and birth dates are requested in connection with the university system reporting requirements and accountability reports, including performance and accountability measures for workforce development and workforce training programs. Disclosure of social security number is optional and not required.)

*Address_________________________________________________________________________________________________ *City _________________________________________________ *State _________________________ *Zip_________________ *Phone (daytime)______________________________________ Additional phone ____________________________________ *Email address ____________________________________________________________________________________________ Birth date (mm/dd/yyyy)________________________________ Gender: p Female p Male BSC Alumni: p Yes p No *Course ID

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______________ ____________________________________ ________________ ____________ ______________ _____________ ______________ ____________________________________ ________________ ____________ ______________ _____________ ______________ ____________________________________ ________________ ____________ ______________ _____________

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Continuing Education and TrainND PO Box 5587 Bismarck, ND 58506-5587

LEARNING PARTNERS Continuing Education and TrainND

A career development program for your organization

Moving your organization beyond. Learning Partners is a members only program that will impact the strength of your company by developing the skills of your employees.

MEMBERSHIP BENEFITS •

Gain access to over 200 course offerings at an average cost of $98

•

Help determine course offerings

•

Implement a professional development program

•

Receive up to an additional $2,000 in training dollars Don’t miss out on the next membership opportunity. To get started, contact a TrainND Manager.

Deb Larson 224-2534 or Dave Huizenga 224-5683

Bismarck State College, Division of Continuing Education and TrainND is your SW TrainND provider.

CETI-008-0816