Property Managers' Source Book 2018

Page 1

2018

PROPERTY MANAGERS’ FOR LOWER MAINLAND’S PROPERTY MANAGEMENT INDUSTRY

SOURCE BOOK SPONSORED BY

SPECIFEX BUILDING SCIENCE

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Fully Bonded ge WorkSafeBC Coverage 2-10 Year Warranty Proud Members of:

“These are people’s homes and tenant comfort is a top priority for our company.” Bill Henderson, partner, Carlisle Management Inc.

Small changes can add up to big savings Rental property manager Bill Henderson knows the importance of maintenance. That’s why he signed up for the Rental Apartment Efficiency Program. As Henderson says, “Why wouldn’t a landlord want to participate? With the free upgrades and support, it’s like having your own personal energy guru!” That’s energy at work. fortisbc.com/rentalsavings FortisBC uses the FortisBC name and logo under license from Fortis Inc. (16-207.10 09/2016)

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Contents Reference Associations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Directory Accountants/Accounting Service. . . . . . . . .20 Associations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Blinds/Window Coverings . . . . . . . . . . . . . . . .21 Building Maintenance . . . . . . . . . . . . . . 9, 22-24 Building Services . . . . . . . . . . . . . . . . . . . . . . . . .24 Cabinets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Carpet Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . .25 Chimney Maintenance . . . . . . . . . . . . . . . . . . .26 Concrete Repairs . . . . . . . . . . . . . . . . . . . . . . . . .26 Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26, 27 Doors – Repair . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Drainage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Duct Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Electrical . . . . . . . . . . . . . . . . . . . . . . . 4, 12, 30, 31 Energy Management . . . . . . . . . . . . . . . . . . . . . . 3 Entrance Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Fencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32, 75 Fire Protection . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Food Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Fuel Management. . . . . . . . . . . . . . . . . . . . . . . .33 Generators . . . . . . . . . . . . . . . . . . . . . . . . . . . 34, 35 Graffiti Removal . . . . . . . . . . . . . . . . . . . . . . . . . .76 Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Heating HVAC Services . . . . . . . . . . . . . . . . . . .36 HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37-39

Janitorial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Janitorial Services . . . . . . . . . . . . . . . . . . . . 10, 40 Landscaping . . . . . . . . . . . . . . . . . . . . . .41, 42, 73 Lighting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42, 43 Lighting/Recycling . . . . . . . . . . . . . . . . . . . . . . .44 Locksmithing . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Overhead Doors . . . . . . . . . . . . . . . . . . . . . 13, 45 Painters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Painting . . . . . . . . . . . . . . . . . . . . . . . . 2, 14, 47, 48 Pavement Maintenance . . . . . . . . . . . . . . . . .49 Pest Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Plumbing . . . . . . . . . . . . . . . . . . . . . 11, 51-54, 74 Power Sweeping . . . . . . . . . . . . . . . . . . . . . . . . .55 Pressure Washing . . . . . . . . . . . . . . . . . . . . . . . .56 Property Supplies . . . . . . . . . . . . . . . . . . . . . . . .57 Re-piping . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58, 59 Restoration. . . . . . . . . . . . . . . . . . . . . . . . . . . 60, 61 Roofing . . . . . . . . . . . . . . . . . . . . . . . . . . 7, 8, 62-65 Roofing Consulting . . . . . . . . . . . . . . . . . . . . . .65 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5, 66 Signs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Surveyors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Welding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Window Cleaning . . . . . . . . . . . . . . . . . . . . . . . .68

Publisher: Sue Belisle Editor: Noa Nichol Production: Rob Benac Advertising sales: Joan McGrogan, Corinne Tkachuk Administrators: Katherine Butler, Michelle Myers, Marie Pearsall

SPONSORED BY

6 | PROPERTY MANAGERS’ SOURCE BOOK 2018

Property Managers’ Source Book is published by Business in Vancouver Magazines, a division of BIV Media LP, 303 West 5th Avenue, Vancouver, B.C., V5Y 1J6, 604-688-2398, fax 604-688-6058, www.biv.com. Business in Vancouver Media Group also publishes Business in Vancouver. Copyright 2017, Property Managers’ Source Book. All rights reserved. No part of this book may be reproduced in any form or incorporated into any information-retrieval system without permission of Property Managers’ Source Book. The list of services provided in this publication is not necessarily a complete list of all such services available in the Lower Mainland. The publishers are not responsible in whole or in part for any errors or omissions in this publication.

HELPING BUILDING OWNERS SINCE 1979 Roof Condition Assessment, Design, Inspection & Management Roof Maintenance Assessment and Planning Leak Investigation - Moisture testing

Specifex Provides Third-Party Independent Services For: Strata Residential Properties *Registered Roof Observer Designation Industrial/Commercial Buildings School Districts Municipalities Call or visit for more information-free quotes Institutions 604.576.5740

www.specifex.com Accepted Inspector for:

Member:

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Environment

BIN THOSE SCRAPS Tips for green-binning food waste in apartments and condos

METRO VANCOUVER

R

ecycling food scraps is the right thing to do: not only does it take waste out of our landfills and reduce methane emissions, but it turns those scraps into compost and bioenergy. Since January 2015 all Metro Vancouver residents and businesses have been asked to separate food scraps from their regular garbage. This applies to apartments and condos as well as single-family homes. However, recycling food scraps can be confusing, inconvenient or downright stinky. Here are suggestions, specific to property managers, to make composting easier.

Set up a green bin program ■ Determine the specific requirements and needs for your building using Metro Vancouver’s Multi-Family Recycling Toolkit (visit metrovancouver.org and search “toolkit”). ■ Contact the Recycling Council of BC

(604-RECYCLE) for information about consultants and service providers. Maintain your recycling area A dark, uninviting or unsafe recycling area can be a barrier to composting. The following tips can make it more accessible: PROPERTY MANAGERS’ SOURCE BOOK 2018 | 15

Environment ■ Install lights and make sure the bins are easy to reach. ■ Keep the recycling area tidy and post signage so residents know what waste goes into what bins. (Contact Metro Vancouver’s Info Centre at icentre@metrovancouver.org or 604-432-6200 to request signage.) ■ Evaluate if waste is being picked up frequently enough by your hauler, and add more pickups if needed. ■ Use the same Multi-Family Recycling Toolkit to determine if you have enough bins to meet your building’s needs. ■ Set up a green team or recycling champions program to promote composting in your building. Keep it clean Food scraps recycling can be a messy business. Share these simple ways to prevent odours, avoid spills and keep bugs at bay with your building tenants: ■ Line your kitchen catcher. This helps

absorb moisture, keeping your container cleaner. Use a paper bag or cellulose-lined paper bag, or fold your own out of paper. (Plastic or plastic-lined bags – even those labelled biodegradable or compostable – should not go in the green bin as they do not decompose, thus polluting compost sites). ■ If you don’t need to empty your kitchen catcher regularly, keep your food scraps in the fridge or freezer: this prevents odours from developing and keeps bugs at bay. ■ Keep a lid on it. You can splurge and buy a kitchen catcher with a lid or retrofit a large ice cream container or coffee can, or use a bowl with a plate as a lid to contain smells and prevent spills. ■ Wrap greasy or wet food scraps, fish, meat and bones in paper to absorb moisture, which will reduce odours and keep flies from being attracted to your bin. Visit metrovancouver.org/foodscraps for more information about food scraps recycling and ideas to make composting easier. É

METRO VANCOUVER

PROPERTY MANAGERS’ SOURCE BOOK 2018 | 17

Maintenance

GOODBYE GRAFFITI™ Canadian company celebrates two decades in business

T

he world’s first and largest fullservice graffiti-removal company turned 20 in 2017. Goodbye Graffiti™, founded in Canada in 1997 by Perri Domm, is, without a doubt, the best in the business, having devoted more than $1.5 million to research and graffiti-removal technologies and completed 10 million removals (and counting!). With local offices from coast to coast, the company specializes in everything from graffiti removal (using a proprietary line of made-in-house graffiti-removal products capable of removing all types of graffiti from all substrates) to vinyl barrier wraps (with a promise, through its exclusive Ever-Clean™ Program, to keep all installations graffiti-free indefinitely), window repair (scratches and etches created by vandals), anti-graffiti coating application and award-winning programs for heritage-building preservation. It prides itself on being a pioneer of zeroenvironmental-impact removal systems with water containment and recycling, being an exporter of Canadian innovation and technology around the world and setting the benchmark for best management practices industry-wide. To celebrate its anniversary, Goodbye Graffiti™ offers the following tips to help property managers best deal with graffiti. Dos and don’ts of graffiti removal ■ Do remove graffiti within 48 hours to send a message that vandalism will not be tolerated and detract from the tagger’s gratification. ■ Don’t leave graffiti up; it should be removed as soon as possible to reduce the chance of reoccurrence. Graffiti attracts 18 | PROPERTY MANAGERS’ SOURCE BOOK 2018

GOODBYE GRAFFITI

graffiti. ■ Don’t allow anyone to use a blasting technique to remove graffiti. (Goodbye Graffiti™’s services include zero use of blasting, of either sand or soda.) ■ Do call a professional who uses nondestructive, environmentally friendly removal techniques. Remember, 100 per cent of all graffiti can be removed 100 per cent of the time without causing permanent damage to a substrate. ■ Don’t apply off-the-shelf paint thinners to graffiti found on your property as this can cause irreversible damage or make the job much more difficult for professionals. ■ Do call an experienced graffiti-removal professional who uses tried-and-true products and methods to reduce damage and costs. ■ Do apply anti-graffiti coatings to porous substrates to help minimize environmental impact. ■ Do hire a professional who knows what coating is best for your substrate. Visit goodbyegraffiti.com for more information on services, to request a free estimate and to access valuable resource centre information and FAQs. É

Waste

ILLEGAL DUMPING Put waste in its place with Metro Vancouver’s new initiative

I

t’s an all-too-familiar sight: a mattress abandoned behind an apartment building or unwanted furniture or appliances left in a laneway or by the curb. Illegal dumping comes in many forms, but the result is the same – it costs Metro Vancouver municipalities $5 million annually to clean up and sends a message that our neighbourhoods and buildings are suitable for dumping. Local residents are responsible for the majority of illegal dumping in the region, with large household items the most commonly discarded. In 2016, Metro Vancouver municipalities reported 37,257 incidents of illegal dumping, with the most frequently dumped items being mattresses, furniture, appliances, carpeting, tires, green waste and larger amounts of household garbage. Property managers know the problem first-hand. They’re often the ones cleaning up or reporting illegal dumping, or dealing with vandalism and other problems that can accompany it. Metro Vancouver’s Put Waste in its Place online tool can help both property managers and residents find a better way to dispose of unwanted items. Property managers can visit wasteinitsplace.ca to share information with their building’s residents. While the vast majority of residents want to do the right thing and keep their neighbourhoods clean, many may not be aware of their options to properly dispose of items that are too large or not accepted for normal garbage collection or recycling. Find a municipal program for largeitem collection T he wasteinitsplace.ca site provides

METRO VANCOUVER

information on municipal programs, like large-item pickup services, pop-up junk days or spring cleaning events. Sometimes disposing of bulky items can be as simple as scheduling a free pickup with your municipality. Recycle or repurpose items Many illegally dumped items could be donated or recycled instead. The site includes a tool for users to find a local option for recycling or repurposing a wide variety of household items. Take care of waste at a disposal facility For when municipal collection programs or recycling isn’t an option, the site gives info on regional disposal facilities where residents can drop off garbage for a fee. Display posters and signage Visit wasteinitsplace.ca to download posters, which can be displayed to remind residents that illegal dumping isn’t acceptable, no matter where it occurs. Recycling signage is also available to encourage proper disposal of waste. É PROPERTY MANAGERS’ SOURCE BOOK 2018 | 19

Accountants/Accounting Service

Associations

Associations

PROFESSIONAL ASSOCIATION OF MANAGING AGENTS

340 - 2025 West 42nd Avenue Vancouver, BC V6M 2B5 Telephone: 604 267 0476 Fax: 604 267 0479 Web: www.pama.ca

PAMA — The Professional Association of Managing Agents is dedicated to the advancement of education and professionalism in the Property Management Industry in BC. The Association provides re-licensing credit courses required for Rental and Strata Property Managers licensed in the Province. Throughout the year PAMA offers courses, seminars and workshops on a variety of industry topics. In addition to the continuing education program, PAMA presents several social events including two golf tournaments, bowling, hiking and a theme based casino night. 20 | PROPERTY MANAGERS’ SOURCE BOOK 2018

Blinds/Window Coverings THE SMART CHOICE SINCE 1952 Quality blinds don't cost you… They save you!

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i> }ÊUÊ,i«> ÀÃÊUÊ*>ÀÌÃÊUÊ-> iÃ

604 874-1121 331 West 7th Avenue, Vancouver (Parking in back)

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SUSTAINABLE BUSINESS SOLUTIONS Don’t miss BIV’s Green Space magazine

For further information, contact Marie Pearsall

604-608-5158 mpearsall@biv.com PROPERTY MANAGERS’ SOURCE BOOK 2018 | 21

Building Maintenance

NIKLS GROUP

22 | PROPERTY MANAGERS’ SOURCE BOOK 2018

Building Maintenance UNDER ONE ROOF. An Industry Leader In Building Envelope Inspection, Construction, and Maintenance Since 1991.

BUILDING ENVELOPE INSPECTION CONSTRUCTION & REPAIRS MAINTENANCE MANUALS & RENEWAL PLANS

604 294 6700 | www.pomeroyconstruction.com

Building Maintenance EAST-WEST BUILDING MAINTENANCE LTD. Professional Cleaners M^[d Y^eei_d] W Yecc[hY_Wb eh _dZkijh_Wb Yb[Wd_d] YecfWdo" oek Z[i[hl[ j^[ X[ij$ M[ Wj ;Wij#M[ij 8k_bZ_d] CW_dj[dWdY[ BjZ$ Wh[ WbmWoi Z[Z_YWj[Z je jef#gkWb_jo h[ikbji$ M[ edbo ki[ j^[ iW\[ij" ceij [Ye#\h_[dZbo Yb[Wd_d] fheZkYji$ Ekh YecfWdo _i \kbbo _dikh[Z WdZ XedZ[Z \eh oekh f[WY[ e\ c_dZ$ M[ Wh[ ademd \eh ekh jef gkWb_jo i[hl_Y[" fhel_Z[Z Wj h[WiedWXb[ hWj[i WdZ Wbb i[hl_Y[i Wh[ Yecfb[j[Z ed j_c[ WdZ je ekh Ykijec[hiÉ Yecfb[j[ iWj_i\WYj_ed Call us today to schedule a free service estimate.

,&*#+/'#))/( <Wn0 ,&*#+/'#))/( mmm$[Wij#m[ij$YW [Wijm[ijXbZ]6^ejcW_b$Yec Serving the entire Lower Mainland since 1991

EARTHQUAKE TIP As British Columbians, we live and work in an earthquake zone where more than 1,200 small earthquakes are recorded annually. One of these could be "the big one." Prepare for an earthquake NOW to minimize and avoid injury and property damage.

1

PROPERTY MANAGERS’ SOURCE BOOK 2018 | 23

Building Maintenance CERTIFIED GREEN CLEANING

CLEANING FOR HEALTH Advanced Innovative Cleaning

Carpet Cleaning Power Sweeping

ZZZ XWFV FRP Making BOMA

Window Cleaning

Contract Janitorial

Pressure Washing

604 - 253 - 4698 YOU

LQIR#XWFV FRP

Look Good to YOUR Customers

BCCCA

BCSCA

CMI

PAMA

CCCA

Building Services

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www.prioritybuildingservices.com

Cabinets

SUPERIOR COVE TOPS & CABINETS SPECIALISTS IN COUNTERTOPS #3 - 8652 Joffre Ave., Burnaby B.C. V5J 3L5 Tel: 604-879-9191 Fax: 604-879-0400 superiorcove@hotmail.com

Kitchen Cabinets Bathroom Vanities Cabinet doors 24 | PROPERTY MANAGERS’ SOURCE BOOK 2018

Laminate Countertops Granite Countertops Quartz Countertops

Carpet Cleaning

Commercial, Strata, Residential Professional Cleaning for a Healthier Environment Coit’s Services Include: s !IR $UCTS $RYER 6ENTS s #ARPETS 5PHOLSTERY &ABRIC 0ARTITIONS s 4ILE 'ROUT 3TONE #ONCRETE s 'ROUT #OLOR 3EALING s 7OOD &LOOR #ARE s !REA 2UGS s $RAPERIES "LINDS 7INDOW #OVERINGS s &LAME 0ROOlNG s #USTOM MADE $RAPERIES "LINDS 7INDOW #OVERINGS Call for a free quote today

604-296-4000

Toll Free: 1-800-367-2648 www.coit.ca 3755 Wayburne Drive, Burnaby, BC V5G 3L1

Coit backs all work with a Guarantee.

PROPERTY MANAGERS’ SOURCE BOOK 2018 | 25

Chimney Maintenance VANCOUVER CHIMNEY CHIEF LTD. r $IJNOFZ $MFBOJOH r 3FQBJST r 3BJO $BQT r %SZFS WFOU DMFBOJOH r "QBSUNFOUT $PNQMFYFT r .FNCFS PG UIF ### r 8 & 5 5 $FSUJñFE www.chimneychief.com $FMFCSBUJOH 1222 Frances St, Vancouver NPSF UIBO ZFBST 604-251-1860 JO CVTJOFTT vancouverchimneychief@gmail.com

Concrete Repairs (604.663.2255) www.NiklsOneCall.com

Concrete Repairs • Sidewalks and Curbs • Re-levelling Pavers • Concrete Grinding, Cutting & Coring Innovative Service Solutions for Property Managers Since 1994

Doors (604.663.2255) www.NiklsOneCall.com

Apartment Doors & Garage Gates • 24 Hr. Emergency Repairs Garage Gates Quarterly Service Custom Built Gates & Enclosures Gate Security Upgrades

Door & Frame Replacement Repairs after Break & Entry Steel, Wood & Glass Doors

Innovative Service Solutions for Property Managers Since 1994 26 | PROPERTY MANAGERS’ SOURCE BOOK 2018

Doors Valley All–Door Distributing Ltd. • Serving the property management community for 41 years • 24 hour emergency service security gates • Installation of radio control systems • Service and inspection contracts Phone: 604.533.4121 Fax: 604-533-4632 Email: valleyalldoor@telus.net

Doors - Repair

Sales, Parts & Repairs For All Types Of Door Closers, Panic Hardware, Fire Doors, Commercial Doors, Revolving Doors & All Types Of Automatic Doors AUTHORIZED DISTRIBUTOR

besam

113 – 11121 Horseshoe Way TEL: 604-272-5611 Richmond FAX: 604-272-5822 www.pacificdoor.com

Doors - Repair

PROPERTY MANAGERS’ SOURCE BOOK 2018 | 27

Drainage

On time, very professional and did a great job. Would recommend to others. qÊ > Ê Õ LiÀÌ

UÊ7>ÌiÀ iÊ,i « «i UÊÊ ÌV i É >Ì À ÊÊ * Õ L }Ê,i Û>Ì Ã UÊÊ À> Ê i> }Ê-iÀÛ ViÊ ­L Ì Ê ÌiÀ ÀÊ> `ÊiÝÌiÀ À® UÊ iÜÊ* Õ L }Ê ÃÌ> >Ì ÃÊ UÊ i iÀ> Ê-iÀÛ ViÊ > Ã

604-479-2232 www.jjs.plumbing service@jjs.plumbing

Drainage (604.663.2255) www.NiklsOneCall.com

Pump Truck Service Catch Basin & Storm Cleaning Parkade Accessible Truck Water Main, Drain Repair & Hydro-Flushing ushhing Innovative Service Solutions for Property Managers Since 1994

700 600 500

There are certain things that just make Vancouver, Vancouver. Landmarks, nature,

400

traditions. And of course, Business in Vancouver.

300

In fact, from our perspective, so intertwined are

200

we within the city dynamic, the two are essen-

100 0

tially equal parts of the whole. It’s easy, really: Business + Vancouver = Business in Vancouver.

We are business in Vancouver. 28 | PROPERTY MANAGERS’ SOURCE BOOK 2018

biv.com

Duct Cleaning

SERVICES CANADA LTD. UPFRONT SELLING. You pay the same price you have been quoted. ASK AROUND. Air-Vac Services is very well known and respected in the industry. Over 51 years in the business of air duct cleaning.

Services provided: Dryer Vent Cleaning Q Outside only cleaning r )JHI SJTF SBQQFMMJOH r -PX SJTF -BEEFS XPSL Q In & Out complete cleaning Q In-suite C.O.D. cleaning Q Common laundry exhaust cleaning Q Video inspections Q Booster fan supply & install

Ventilation Cleaning Q )7"$ TZTUFN DMFBOJOH Q )BMM QSFTTVSF TZTUFN DMFBOJOH Garbage Chute Cleaning Air Filter Sales & Service Furnace & Air Duct Cleaning

Ph 604 882 9290 Fax 604 882 9295 contact@airvacservices.com

www.airvacservices.com Air-Vac Services has been locally owned and operated since 1966. PROPERTY MANAGERS’ SOURCE BOOK 2018 | 29

Electrical

Our services include but are AJ¶s Electrical Sernot limited too: vice & Repair was formed over 15 years Electrical service and repair ago by Darren & *Design and accent lighting Shawn. Their main objective is to provide *Smoke and CO2 detectors customers with hon*Electrical home safety est ,reliable work inspections performed by qualified technicians. We * Automatic lighting control strive to provide cre*Electrical code corrections ative solutions to meet our customer's *Service & Panel upgrades budget and are committed to their com- *Aluminum wiring Solutions plete satisfaction. *Troubleshooting *Outdoor Lighting *LED Lighting Solutions

W,KE ͗ ϲϬϰͲϵϰϲͲϴϵϰϲ ǁǁǁ͘ĂũƐĞůĞĐƚƌŝĐĂů͘ĐĂ ŝŶĨŽΛĂũƐĞůĞĐƚƌŝĐĂů͘ĐĂ

EK :K dKK /' KZ dKK ^D >>

30 | PROPERTY MANAGERS’ SOURCE BOOK 2018

Electrical

Bonded, Insured, & Licensed Electricians to Serve your Business, 24/7

houle.ca | 1-844-GO-HOULE Installation, Moves and Upgrades Lighting & Light Fixtures Electrical Panel Service & Upgrade Fire Alarm Installation & Upgrades +More

Electrical 48 feet

(604.663.2255) www.NiklsOneCall.com

Electrical Repairs & Lighting Servicee Call us to service your pylon signs, parking lot & building lights, neon and electrical issues. Innovative Service Solutions for Property Managers Since 1994 944

Entrance Mats

Entrance Systems | Logo Mats | Custom Matting | Commercial Flooring Resilients & Carpet | Rubber Flooring | Industrial Floors

PROPERTY MANAGERS’ SOURCE BOOK 2018 | 31

Fencing BC’S LEADER IN HIGH QUALITY STRATA & RESIDENTIAL FENCING

0 '$/4 $)4 0 '$/4 $)4'Çź - Ç’ *(+*.$/ ) $)" We do on-site walkarounds, professional proposals and coordinate with managemen management, strata council and residents.

Why Innovation Fe Fencing Č—Ě´ )-$1 '' 0- $'$/4 Č— $)/ ) ) Č—Ě´ $! /$( ) $)" Č—Ě´ /0))$)" **&. Č—Ě´ )+ - '' ' -!*-( )

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www.innovationfencing.com

604-744-1144 Č? Č Ç”Ç“Ç™ Č? ǙǙǖ Çź Çź Ç• Çš Ç—

Fire Protection

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7HO )D[ ( PDLO IYK\GUDQWVHUYLFH#WHOXV QHW

#2135 – 13560 Maycrest Way, Richmond, BC V6V 2W9

EARTHQUAKE TIP Seek advice from professionals - such as building engineers and emergency preparedness authorities - if you are unsure about what to do. 32 | PROPERTY MANAGERS’ SOURCE BOOK 2018

2

Fuel Management

PROPERTY MANAGERS’ SOURCE BOOK 2018 | 33

Generators

GENERATOR SALES, SERVICE & RENTAL

r 1MBOOFE 1SFWFOUBUJWF .BJOUFOBODF 1BDLBHFT UP $4" $ BOE ; TUBOEBSET XJUI SFQPSUT r &NFSHFODZ 4FSWJDF r $FSUJñFE CZ "455#$ $03 4BGFUZ &NFSHFODZ 1SFQBSFE r (FOFSBUPS -PBE 5FTUJOH 5SPVCMFTIPPUJOH BOE 3FQBJST r 4FSWJDF XJUIJO #$ PO BMM NBLF BOE NPEFMT r /FX BOE VTFE HFOFSBUPS TFU TBMFT r .FOUJPO PG UIJT "E BOE 3FDFJWF B $PNQMFNFOUBSZ 4JUF 7JTJU Call or email for Details Generator Service 604-888-1211 genservice@cullendiesel.com cullendiesel.com

LTD. 34 | PROPERTY MANAGERS’ SOURCE BOOK 2018

Generators

Absolute Power Ltd. 1-855-834-8484ÊÊ >Ý\ÊÈä{ Ó{x ÎäÎx > \ÊÃiÀÛ ViJ>« ÜiÀ°V>ÊÊÜÜÜ°>« ÜiÀ°V> UÊÊ* > i`Ê > Ìi > ViÊV ÌÀ>VÌÃÊÌ Ê

- ÓnÓ ä ÊÃÌ> `>À`ÊÕ«ÊÌ Ê{ää Ü UÊÊ" i V> Ê}i iÀ>Ì ÀÊ ÃÌ> >Ì ÃÊ> `Ê ÀiÌÀ wÌÃ UÊÊ >ÌÕÀ> Ê}>Ã]Ê«À «> iÊ> `Ê` iÃi Ê }i iÀ>Ì ÀÊÃ> iÃÊ> `ÊÃiÀÛ Vi

Heating

KPH

KEITH P-6.#*/( & H&"5*/( CO L5% Over 100 Years in Business Since 1911

604-988-5241

Commercial - Industrial - Residential

Fax: 604-988-5399

24 Hour Emergency Service Calls

For all your plumbing, heating, refrigeration & A/C needs 1SFWFOUBUJWF .BJOUFOBODF 4FSWJDF r 1MVNCJOH r %SBJO $MFBOJOH )FBUJOH r #PJMFST r (BT r " $ r $POUSPMT r 3FGSJHFSBUJPO #1 - 40 Gostick Place, North Vancouver, V7M 3G3

TO BOOK YOUR 2019 PROPERTY MANAGERS' SOURCE BOOK AD Call Marie at 604-608-5158 or email: mpearsall@biv.com

Space Close: October 11, 2018

PROPERTY MANAGERS’ SOURCE BOOK 2018 | 35

Heating HVAC Services

Spears

“The Pump Service Centre� Quality Service Since 1960

SALES & SERVICES LTD. *644,9*0(3 ŕ Ž 05+<:;90(3 ŕ Ž 9,:0+,5;0(3 )603,9: ŕ Ž 46;69: ŕ Ž *65;963: 7<47: Âś :<)4,9:0)3, /=(* -09, >,33 )66:;,9 s 3!,%3 s ).34!,,!4)/. s 3%26)#% s #/.35,4!4)/. s -!).4%.!.#% s 4%#(.)#!, $%3)'. 3Q &T 0ARTS 2EPAIR AND 7ARRANTY 3ERVICE &ACILITY (OUR &ULLY %QUIPPED -OBILE 3ERVICE &LEET

(604) 872-7104 ,OCAL 4OLL &REE s &AX #OMMERCIAL 3T 6ANCOUVER "# 6 . % 0HONE s &AX 5NIT 4ELEGRAPH 4RAIL 0ORT +ELLS ,ANGLEY "# %MAIL MERLIN SPEARSSALES COM 4VUKH` -YPKH` ! ! ^^^ ZWLHYZZHSLZ JVT

SUSTAINABLE BUSINESS SOLUTIONS Don’t miss BIV’s Office Space magazine

For further information, contact Marie Pearsall

604-608-5158 mpearsall@biv.com 36 | PROPERTY MANAGERS’ SOURCE BOOK 2018

HVAC

For all your building automation, flame safeguard, hydronics, HVAC and environmental control needs, give us a call!

2055 Columbia Street, Vancouver, BC 1-800-661-0173 440 Garbally Road, Victoria, BC 1-888-277-6208 #101 – 6448 148th Street, Surrey, BC 1-800-661-0173 www.pacificcontrols.bc.ca PROPERTY MANAGERS’ SOURCE BOOK 2018 | 37

HVAC SERVICES • Plumbing • Class A gas • Hydronic heating • Steam heating • HVAC • Building maintenance

604-620-6121

info@megahydronics.com

HVAC Serving British Columbia & Alberta Since 1957 broadwayrefrigeration.com ͙ ʴˇˈ˔ˋˉˇ˔˃˖ˋˑː ͙ ʤˑˋˎˇ˔˕ ˃ːˆ ʲ˗ˏ˒˕ ͙ ʲ˔ˇ˘ˇː˖˃˖ˋ˘ˇ ʯ˃ˋː˖ˇː˃ː˅ˇ ͙ ʩ˃˕ ͙ ʣˋ˔ ʥˑːˆˋ˖ˋˑːˋːˉ ͙ ʪˇ˃˖ˋːˉ ͙ ʤ˃˅ˍˈˎˑ˙ ʶˇ˕˖ˋːˉ ͙ ʸˇː˖ˋˎ˃˖ˋˑː ʲˊˑːˇʜ ʘʒʖʎʔʗʗʎʔʖʘʓ ˞ ʶˑˎˎ ʨ˔ˇˇʜ ʓʎʚʒʒʎʙʙʖʎʗʖʓʓ ʓʖʛʒ ʸˇː˃˄ˎˇ˕ ʵ˖˔ˇˇ˖ʏ ʸ˃ː˅ˑ˗˘ˇ˔ ʤʥʏ ʥ˃ː˃ˆ˃ʏ ʸʗʮ ʖʺʘ

EARTHQUAKE TIP Discuss earthquake insurance with your insurance broker. Check your coverage - it could affect your financial ability to recover losses after an earthquake. 38 | PROPERTY MANAGERS’ SOURCE BOOK 2018

3

HVAC

Call us today for a free chiller Vibration & Sidescan Ultrasound test with condition report. 604.473.5647 and ask for Sean Hughes. tranecanadawest.com

Janitorial

Janitorial

A clean healthy workplace is our mission We specialize in carpet cleaning, window cleaning, janitorial services, floor stripping and finishing since 1982. Contact: Cell: 604-220-6657 r 0GGJDF 604-507-5535 'BY r &NBJM info@ienvirosafe.com 4 – 8456 – 129A Street, Surrey, BC V3W 1A2

www.ienvirosafe.com

PROPERTY MANAGERS’ SOURCE BOOK 2018 | 39

Janitorial Services

Janitorial Services CERTIFIED GREEN CLEANING

CLEANING FOR HEALTH Advanced Innovative Cleaning

Carpet Cleaning Power Sweeping

ZZZ XWFV FRP Making BOMA

Contract Janitorial 604 - 253 - 4698 YOU

Window Cleaning Pressure Washing

LQIR#XWFV FRP

Look Good to YOUR Customers

BCCCA

BCSCA

CMI

PAMA

CCCA

COMMERCIAL REAL ESTATE FRANCHISES BUSINESS OPPORTUNITIES westerninvestor.com

40 | PROPERTY MANAGERS’ SOURCE BOOK 2018

Landscaping The Maintenance and Installation Experts E

r -"/%4$"1& */45"--"5*0/ "/% ."*/5&/"/$& r r '3&& &45*."5&4 r 4&37*/( 5)& -08&3 ."*/-"/% r

453"5" r $0..&3$*"- r 3&4*%&/5*"r 1SVOJOH 4IBQJOH r 5SFF 5SJNJOH r 4FBTPOBM $MFBO 6QT r $PODSFUF %SJWFXBZT 1BUJPT r 3FUBJOJOH 8BMMT 1BWJOH 4UPOFT r 'VMM 1SPQFSUZ .BJOUFOBODF r /FX -BXOT r -BOETDBQF %FTJHOT *OTUBMMBUJPO r 4OPX 3FNPWBM 4BMUJOH %F *DJOH -*$&/4&% */463&% r '6-- 8$# $07&3"(& r :&"34 */ #64*/&44

phone:

(778) 895-7710

www. getgrowinglandscaping.ca 0'' 8)&/ :06 .&/5*0/ 5)*4 "% * 40.& $0/%*5*0/4 .": "11-: 1-&"4& $0/5"$5 '03 %&5"*-4

PROPERTY MANAGERS’ SOURCE BOOK 2018 | 41

Landscaping

20

Landscaping Landscaping Maintenance strata | commercial | residential AFFORDABLE AND DEPENDABLE Insured WCB coverage Power washing | Spring & fall cleanups Aerating | Bark mulch | Power raking Lawn care | Hedge trimming

www.turfguys.ca | herman@turfguys.ca | 604-767-5433

Lighting BL

BRITE-LITE

SUPPLYING QUALITY PRODUCTS FOR OVER 37 YEARS UÊ iÀV > Ê*À «iÀÌ iÃÊUÊ `ÕÃÌÀ > ÊEÊ > Õv>VÌÕÀ }ÊUÊ > V > Ê ÃÌ ÌÕÌ ÃÊÊ UÊ,iÌ> Ê-Ì ÀiÃÊEÊ > ÃÊUÊ i> Ì Ê >ÀiÊEÊ i` V> ÊUÊ-V ÃÊEÊ i}iÃÊUÊ ÛiÀ i ÌÊ }i V iÃÊUÊ,iÃÌ>ÕÀ> ÌÃÊEÊ `Ê-iÀÛ ViÃÊUÊ Ìi ÃÊEÊ Ìi ÃÊUÊ-« ÀÌ }Ê >V Ì iÃ

Call for free energy saving lighting quote CANADIAN OWNED & OPERATED

* °ÊÈä{ xÓx xx{ ÊÊUÊÊ >ÝÊÈä{ xÓx {{ ÈÊÊUÊÊ/ Ê ÀiiÊnää xÈ£ £ÎÎ{ ÜÜÜ°LÀ Ìi Ìi°V 42 | PROPERTY MANAGERS’ SOURCE BOOK 2018

Lighting

Lighting

Lighting Lamps Smarter Light in Every Space A division of E.B. Horsman & Son

albritelighting.com

Ballasts

Fixtures

General Electrical Supplies

1-888-467-7626

WE ARE BUSINESS IN VANCOUVER

biv.com PROPERTY MANAGERS’ SOURCE BOOK 2018 | 43

Lighting/Recycling

Making it really easy for busy business operators to do the right thing Burnt out bulbs piling up? No time to dispose of them? We’ll pick them up and recycle them for you – for free! Register as a large volume generator, and we’ll do the rest: Call 1 888 811 6234 or email pickup@lightrecycle.ca to to find out if you qualify for free pickup

Locksmithing (604.663.2255) www.FortressOneSecurity.com

Mobile Locksmith Service • 24 Hr. Emergency Repairs Repairs after Break & Entry Re-Keying and Master Keying Lock Guards

Security Surveying & Upgrading Door & Frame Replacement High Security Locks

Innovative Security Solutions for Property Managers Since 1994

EARTHQUAKE TIP Develop an action plan for your building, identifying areas that provide the most protection, escape routes and even an off-premises meeting place. 44 | PROPERTY MANAGERS’ SOURCE BOOK 2018

4

Overhead Doors

PROPERTY MANAGERS’ SOURCE BOOK 2018 | 45

Painters

With 20 years of industry experience we have worked on a large variety of projects. Whether we are painting the entire exterior of Rogers Arena or a two-hundred unit multi-residential complex we can guarantee you a top quality paint job!

licensed applicators.

Specializing in Stratas, Multi-Residential, Hi-Rise, & Commercial Projects

120 - 1924 Triumph Street V5L 1K5 Vancouver, British Columbia, Canada t: 604-732-4223 f: 604-444-5115 46 | PROPERTY MANAGERS’ SOURCE BOOK 2018

Serving the entire Lower Mainland of British Columbia

Painting

0&)6 Ɯ+! .2 )&Ɯ"! ), ) - &+1"/0 1, &! 6,2/ -/,'" 10

Fresh Paint specifies strata projects and provides multiple quotes from screened local painters Take your time back No more wasted time trying to find reliable painters and prompt quotes.

Serve your clients better Focus on serving your clients’ needs instead of coordinating projects.

Quality guaranteed No matter which painter you choose Fresh Paint guarantees the work.

CALL US NOW:

VISIT US ONLINE:

1-844-77-FRESH

FRESHPAINT.CA

SEND AN EMAIL:

ACES@FRESHPAINT.CA

A+

PROPERTY MANAGERS’ SOURCE BOOK 2018 | 47

Painting

C W

C W PAINTING 2000 LTD.

UÊ Õ Ì ,ià `i Ì > ÊEÊ-ÌÀ>Ì>Ê*À «iÀÌÞÊ > >}i i Ì UÊ*> Ì }Ê ÌiÀ ÀÊEÊ ÝÌiÀ À UÊ VÀiÌiÊ,iÃÌ À>Ì ÊEÊ « ÝÞÊ >Ì }à UÊ7i>Ì iÀ«À w }Ê-ÞÃÌi à Ph: 604-671-0425 E-mail: cwpainting2000@shaw.ca

Painting

604-876-3305 >> >> >> >>

Interior & Exterior Painting Elastomeric Coating Lead & Asbestos Removal Wallpaper Hanging

Painting

48 | PROPERTY MANAGERS’ SOURCE BOOK 2018

>> >> >> >>

Strata Maintenance Commercial Residential Complexes Warehouses

Pavement Maintenance

Precision Crack Sealing Inc. Crack Sealing is proven to be the least expensive form of preventative maintenance, yet essential to pavement life! Crack Sealing prevents unnecessary insurance claims by offering the public a better/safer service! Crack Sealing studies show that for every $1 spent on maintenance, you can save $6-$10 in future repairs! Crack Sealing prevents moisture inďŹ ltration into the sub-grade, which weakens the structural integrity of your pavement and its bearing capacity! We have a perfectly clear ‘claims free’ history with WCB and we maintain a $5 million commercial liability insurance policy! We have over 30 years of property and pavement management experience...with written references to prove that our business systems work! We have a qualiďŹ ed, continually trained team who understand that minimal inconvenience is critical! We efďŹ ciently maintain low overhead costs and pass the savings on to you!

1-888-280-4374 www.precisioncracksealing.com

Fast, clean and green surface cleaning r 4USFFU TXFFQJOH r 1BSLJOH MPU NBJOUFOBODF r 1PXFS TDSVCCJOH r -JOF QBJOUJOH r $POTUSVDUJPO DMFBO VQ r Accredited BBB member

r 1BSLJOH MPUT r 1BSLBEFT r 8BSFIPVTFT r 1SPEVDUJPO QMBOUT r 4USBUBT r .PCJMF QPXFS XBTIJOH IPU DPME

1-888-423-8003

Since 1993

WBMMFZQPXFSTXFFQ!UFMVT OFU | XXX WBMMFZQPXFSTXFFQ DPN PROPERTY MANAGERS’ SOURCE BOOK 2018 | 49

Pest Control

Why pay more? Environmentally safe ,ià `i Ì > ÊUÊ iÀV > ÊUÊ `ÕÃÌÀ > ÊUÊÇÊ >ÞÃÊ-iÀÛ ViÊUÊ7À ÌÌi Ê Õ>À> ÌiiÊ 1 ÛiÀà ÌÞÊ/À> i`Ê-«iV > ÃÌÃÊUÊ ÛiÀ i ÌÊ Vi Ãi`Ê> `Ê iÀÌ v i`Ê Õ ÞÊ `i`ÊUÊ1 >À i`Ê6i V iÃÊUÊ ÀiiÊ ÃÌ >ÌiÃÊUÊ i`Ê Õ}ÃÊ/Ài>Ì i ÌÃ

Guaranteed pest control at a fair price. Vancouver

East Vancouver & Burnaby

604-730-9202

604-525-9484 IPM Services Inc. 23 Years of Pest Management Experience

E-mail: ipm.pestcontrol@shaw.ca www.ipmpestcontrol.ca

SUSTAINABLE BUSINESS SOLUTIONS Don’t miss BIV’s Green Space magazine

For further information, contact Marie Pearsall

604-608-5158 mpearsall@biv.com

50 | PROPERTY MANAGERS’ SOURCE BOOK 2018

Plumbing Mention th

is ad and get

Best Rates In Town 10% off

Residential & Commercial Services

Ser ving the Entire Lower Mainland

(604)

(604)

Serving all areas of Vancouver BC, Richmond, Burnaby, Surrey, White Rock, Langley, Coquitlam, Port Moody, all areas from Hope to Horseshoe Bay!

591-2499 437-7272

www.papaplumbing.ca

REPAIRS AND/OR INSTALLATION (OT 7ATER 4ANKS s 4OILETS s 3INKS s 'ARBURATORS s ,EAKS s 0IPES s "URST 0IPES PAPA Plumbing & Heating is registered with the BC Gas Safety Authority and we ensure our furnace repair and furnace installation is done up to current standards

Emergency Service Available 24/7 PROPERTY MANAGERS’ SOURCE BOOK 2018 | 51

Plumbing

RE-PIPING SPECIALISTS Specialists in Re-Piping Apartment Buildings.

TEAMWORK

Over 450 buildings and more than 17,000 suites Re-Piped. 6ɈLYPUN M\SS YLZ[VYH[PVU VM HSS ÄUPZOLZ! drywall, painting, etc.

PLUMBING

DRYWALL

PAINTING

TILES

Organized, professional and providing quality workmanship on schedule and on budget, Since 1967. Call us for a complimentary evaluation TEL: SINCE

1967

604.872.2561

FAX: 604.877.1602

info@cambridgeplumbing.com | www.cambridgeplumbing.com 4343 Fraser Street, Vancouver, BC V5V 4G4

Plumbing

PLUMBING & MECHANICAL

w w w. b m s m e c h a n i c a l . c o m

Your RE-PIPE specialists For best results employ the services of a professional, experienced re-piping specialist that takes the project from the planning stages to the finished project, within the allotted time and budget.

BMS is the best solution to your plumbing

604-253-9330 / Fax 604-253-9340 info@bmsgroup.ca and www.bmsmechanical.com

EARTHQUAKE TIP Ensure evacuation routes and emergency exits are clearly marked and well lit throughout your building. 52 | PROPERTY MANAGERS’ SOURCE BOOK 2018

problems.

5

Plumbing

Repiping is our business Since 1988 Brighter Mechanical has been providing answers to Metro Vancouver's plumbing problems. With over 1,300 successfully completed projects, our goal is to give you the best repiping experience.

#107 - 4585 Canada Way, Burnaby, BC Èä{°ÓÇ °ä ä£ÊUÊÊ v JLÀ } ÌiÀ iV > V> °V Ê www.brightermechanical.com $

Plumbing NEED A NEW HOT WATER TANK CALL

HILLCREST PLUMBING U 10 year warranty U We install same day

U We remove your old tank at No Charge U We carry all parts & fixtures

UÊ " ÊUÊ - ÊUÊ -1,

CALL 24 HOURS Visit our showroom Metro Vancouver 604-879-1415 212 E. 17th Ave, Vancouver Richmond 604-244-0220 for all your plumbing needs Surrey 604-596-1077 www.hillcrestplumbing.com

Plumbing

JJ's was recommended by my contractors. I had a drain that was backed up and not allowing the washing machine or kitchen sink to drain. They worked very hard on clearing the clog that was way down in the pipe. They were as neat as they could be and answered all my questions. I would definitely call them again for future work. qÊ >À >Ê*°Ê Ê µÕ Ì >

UÊ7>ÌiÀ iÊ,i « «i UÊÊ ÌV i É >Ì À ÊÊ * Õ L }Ê,i Û>Ì Ã UÊÊ À> Ê i> }Ê-iÀÛ ViÊ ­L Ì Ê ÌiÀ ÀÊ> `ÊiÝÌiÀ À® UÊ iÜÊ* Õ L }Ê ÃÌ> >Ì ÃÊ UÊ i iÀ> Ê-iÀÛ ViÊ > Ã

604-479-2232 www.jjs.plumbing service@jjs.plumbing PROPERTY MANAGERS’ SOURCE BOOK 2018 | 53

Plumbing

KPH

KEITH P-6.#*/( & H&"5*/( CO L5% Over 100 Years in Business Since 1911

604-988-5241

Commercial - Industrial - Residential

Fax: 604-988-5399

24 Hour Emergency Service Calls

For all your plumbing, heating, refrigeration & A/C needs 1SFWFOUBUJWF .BJOUFOBODF 4FSWJDF r 1MVNCJOH r %SBJO $MFBOJOH )FBUJOH r #PJMFST r (BT r " $ r $POUSPMT r 3FGSJHFSBUJPO #1 - 40 Gostick Place, North Vancouver, V7M 3G3

Plumbing

604-710-3908 repiping@mannaplumbing.com

TO BOOK YOUR 2019 PROPERTY MANAGERS' SOURCE BOOK AD Call Marie at 604-608-5158 or email: mpearsall@biv.com 54 | PROPERTY MANAGERS’ SOURCE BOOK 2018

Space Close: October 11, 2018

Power Sweeping

Fast, clean and green surface cleaning r 4USFFU TXFFQJOH r 1BSLJOH MPU NBJOUFOBODF r 1PXFS TDSVCCJOH r -JOF QBJOUJOH r $POTUSVDUJPO DMFBO VQ r Accredited BBB member

r 1BSLJOH MPUT r 1BSLBEFT r 8BSFIPVTFT r 1SPEVDUJPO QMBOUT r 4USBUBT r .PCJMF QPXFS XBTIJOH IPU DPME

1-888-423-8003

Since 1993

WBMMFZQPXFSTXFFQ!UFMVT OFU | XXX WBMMFZQPXFSTXFFQ DPN

Precision Crack Sealing Inc. Crack Sealing is proven to be the least expensive form of preventative maintenance, yet essential to pavement life! Crack Sealing prevents unnecessary insurance claims by offering the public a better/safer service! Crack Sealing studies show that for every $1 spent on maintenance, you can save $6-$10 in future repairs! Crack Sealing prevents moisture inďŹ ltration into the sub-grade, which weakens the structural integrity of your pavement and its bearing capacity! We have a perfectly clear ‘claims free’ history with WCB and we maintain a $5 million commercial liability insurance policy! We have over 30 years of property and pavement management experience...with written references to prove that our business systems work! We have a qualiďŹ ed, continually trained team who understand that minimal inconvenience is critical! We efďŹ ciently maintain low overhead costs and pass the savings on to you!

1-888-280-4374 www.precisioncracksealing.com PROPERTY MANAGERS’ SOURCE BOOK 2018 | 55

Pressure Washing CERTIFIED GREEN CLEANING

CLEANING FOR HEALTH Advanced Innovative Cleaning

Carpet Cleaning Power Sweeping

ZZZ XWFV FRP Making BOMA

Contract Janitorial 604 - 253 - 4698 YOU

Window Cleaning Pressure Washing

LQIR#XWFV FRP

Look Good to YOUR Customers

BCCCA

BCSCA

CMI

PAMA

CCCA

PROMOTE to building managers Showcase your services in Office Space magazine

For further information, contact Marie Pearsall

604-608-5158 mpearsall@biv.com

56 | PROPERTY MANAGERS’ SOURCE BOOK 2018

Property Supplies

Think of us for anything you can not find in your hardware store

Deadbolt Lock Guards Anti-Skateboard Guards

Dome Mirrors

Garbage Receptacles

Line Painting Stencils

Steel bollards

Bulletin Boards

Garage Door Remotes

Sign Posts

Commercial Benches

Bird Spikes

...and hundreds more!

Shop Online Using Your Company Account The online store for Property Managers in the Vancouver Lower Mainland

www.BCSiteService.com Email: service@bcsiteservice.com

Phone: 604-598-8414

PROPERTY MANAGERS’ SOURCE BOOK 2018 | 57

Re-piping

RE-PIPING SPECIALISTS Specialists in Re-Piping Apartment Buildings.

TEAMWORK

Over 450 buildings and more than 17,000 suites Re-Piped. 6ɈLYPUN M\SS YLZ[VYH[PVU VM HSS ÄUPZOLZ! drywall, painting, etc.

PLUMBING

DRYWALL

PAINTING

TILES

Organized, professional and providing quality workmanship on schedule and on budget, Since 1967. Call us for a complimentary evaluation TEL: SINCE

1967

604.872.2561

FAX: 604.877.1602

info@cambridgeplumbing.com | www.cambridgeplumbing.com 4343 Fraser Street, Vancouver, BC V5V 4G4

Re-piping

PLUMBING & MECHANICAL

w w w. b m s m e c h a n i c a l . c o m

Your RE-PIPE specialists For best results employ the services of a professional, experienced re-piping specialist that takes the project from the planning stages to the finished project, within the allotted time and budget.

BMS is the best solution to your plumbing

604-253-9330 / Fax 604-253-9340 info@bmsgroup.ca and www.bmsmechanical.com

EARTHQUAKE TIP Bolt file cabinets, bookshelves and heavy equipment to structural walls to help prevent shifting or tipping during an earthquake. 58 | PROPERTY MANAGERS’ SOURCE BOOK 2018

problems.

6

Re-piping

Repiping is our business Since 1988 Brighter Mechanical has been providing answers to Metro Vancouver's plumbing problems. With over 1,300 successfully completed projects, our goal is to give you the best repiping experience.

#107 - 4585 Canada Way, Burnaby, BC Èä{°ÓÇ °ä ä£ÊUÊÊ v JLÀ } ÌiÀ iV > V> °V Ê www.brightermechanical.com $

Re-piping

604-710-3908 repiping@mannaplumbing.com

700 600 500

There are certain things that just make Vancouver, Vancouver. Landmarks, nature,

400

traditions. And of course, Business in Vancouver.

300

In fact, from our perspective, so intertwined are

200

we within the city dynamic, the two are essen-

100 0

tially equal parts of the whole. It’s easy, really: Business + Vancouver = Business in Vancouver.

We are business in Vancouver.

biv.com

PROPERTY MANAGERS’ SOURCE BOOK 2018 | 59

Restoration

Setting the Standards in the Restoration Industry FirstOnSite has been providing disaster restoration services to property managers across British Columbia for more than 30 years. Abbotsford | Chilliwack | Surrey | Vancouver | Victoria 24-HOUR EMERGENCY LINE

Restoration

Epoxy injection of leaking cracks Parking Deck Membranes Q Watertight Expansion Joints Q Foundation Walls Q Corrosion Repairs

Complete Concrete Restoration Services Shotcrete Q Shotblasting/Blastrac (Surface Preparation) Q Composite Strengthening Systems

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EARTHQUAKE TIP Secure top-heavy furniture, appliances and computers against movement. 60 | PROPERTY MANAGERS’ SOURCE BOOK 2018

7

Restoration

604-876-3305 >> Concrete Restorations >> Cement & Stucco Repairs >> Lead & Asbestos Removal

>> Waterproofing & Caulking >> Finishing Carpentry >> Parkade Restoration

Restoration

Restoration

PROPERTY MANAGERS’ SOURCE BOOK 2018 | 61

Roofing

WESTCOAST ROOFING SYSTEMS LTD.

35 years of professional design & installations

COMPLETE BUILDING ENVELOPE SERVICES SLOPED ROOF SYSTEMS FLAT ROOF SYSTEMS Cedar Shakes and Shingles

SBS Membranes (Torch On)

Fiberglass Laminate Shingles

Single Ply - EPDM, TPO

Metal Panel Systems

Built Up Roof Systems

Slate Tiles

Liquid Applied PMMA

BUILDING ENVELOPE

LEAK INVESTIGATION

Rain Screen Wall Assemblies

Masonry and Chimneys

Deck Waterproofing

Skylights and Installations

Windows and Cladding

Condensation | Ventilation

Sheet Metal Fabrication

Roof Management

604.926.7325 commercial@wrs.biz westcoastroofingsystems.ca 62 | PROPERTY MANAGERS’ SOURCE BOOK 2018

Roofing

HELPING BUILDING OWNERS SINCE 1979 Roof Condition Assessment, Design, Inspection & Management Roof Maintenance Assessment and Planning Leak Investigation - Moisture testing

Specifex Provides Third-Party Independent Services For: Strata Residential Properties *Registered Roof Observer Designation Industrial/Commercial Buildings School Districts Municipalities Call or visit for more information-free quotes Institutions 604.576.5740

www.specifex.com Accepted Inspector for:

Member:

Member:

*Member:

PROPERTY MANAGERS’ SOURCE BOOK 2018 | 63

Roofing NO TIME OR MANPOWER TO DO ROOFING MAINTENANCE?

www.tremcoroofing.com

64 | PROPERTY MANAGERS’ SOURCE BOOK 2018

Roofing

24 604-593-1044

Roofing

OLYMPIC ROOFING LTD. , - / ÊUÊ " , ÊUÊ 1-/, Roofing / Flashing / Repairs , vÊ > Ìi > ViÊ*À }À> ÃÊEÊ,i« ÀÌÃ i LiÀÃÊ vÊ, ]Ê , ]Ê- ]Ê/À Ì iÃÊ > LiÀÊ vÊ

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Roofing Consulting

www.rooftechconsultants.ca Email: info@rooftechconsultants.ca

WESTERN CANADA CHAPTER

ROOFING INSPECTORS & CONSULTANTS ASSOCIATION OF B.C.

The cost to replace or install a roof is one of the most expensive factors in facility management. With proper direction, the roof system of a building can exceed its designed life cycle and ultimately reduce costs. While input of roofing contractors and manufacturers is helpful, it may leave one with an ‘apples or oranges’ comparison of costs versus advantages. Consulting with an impartial industry professional enables clients to make the best, most cost effective decisions. Roof Tech has consulted on millions of square footage, on all types of existing and planned properties – commercial, institutional, industrial, educational and residential. PROPERTY MANAGERS’ SOURCE BOOK 2018 | 65

Security

Security

Tyco is now Johnson Controls. World leader in ďŹ re protection, security, HVAC, building controls and energy storage. Visit Tycoifs.ca. 1485 Lindsey Pl Delta, BC V3M 6V1 (604) 515-8872

Signs

604.598.8414 www.signsbcilluminated.com Parking Passes & Signs

Braille Signs

Directories

Address Signs & Pylons

3D Building Signs

Line Painting

Large Format Printing

Repair and Services

Traffic Signs

We are equipped and set up to cater to the property management industry. Your signs will be delivered to your office or installed by our installers. 66 | PROPERTY MANAGERS’ SOURCE BOOK 2018

Surveyors Proud Member of BOMA BC

MEASURING FOR YOUR SUCCESS. Engineering | Surveying | Mapping | Planning | Environmental Point cloud and scanning surveys now available. For leasing surveys contact Yvon Gosselin: ygosselin@mcelhanney.com | 604-424-4833.

www.mcelhanney.com

Welding (604.663.2255) www.NiklsOneCall.com

Mobile Welding Repairs and Shop Fabrication Aluminum, Steel, Stainless Steel

Heavy Duty Railings & Fences

Custom Built Gates & Enclosures

Repairs after Break & Entry

Innovative Service Solutions for Property Managers Since 1994

EARTHQUAKE TIP Duplicate and store vital records off-site.

8

PROPERTY MANAGERS’ SOURCE BOOK 2018 | 67

Window Cleaning

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68 | PROPERTY MANAGERS’ SOURCE BOOK 2018

Energy

ENERGY BENCHMARKING Collecting the right information consistently is critical to formulating an effective energy management plan for any office building

GARAGESTOCK/SHUTTERSTOCK

DANIEL KLEMKY, MANAGER OF ENERGY AND ENVIRONMENT, BOMA BC

T

he practice of benchmarking the energy use intensity of a building or portfolio of buildings is relatively simple, but the information collected is critical to develop an effective strategic energy management plan or to certify under a holistic building sustainability program (e.g., energy, water, waste, occupant engagement). Regular benchmarking provides a comparison of a building’s current performance with its own past performance and the performance of comparable buildings. This data allows the building-management

team (owners, managers and operators) to be better informed on how well their real estate portfolio is operating and where to focus efforts to reduce consumption. When the team implements energy conservation initiatives, it can be more confident that the project will result in lower operating costs, increased marketability of rentable space, higher rental rates, reduced greenhouse gas emissions and higher overall asset value. The Building Owners and Managers Association of BC (BOMA BC) supports the concept of benchmarking the energy use intensity of buildings. However, BOMA BC’s preferred tools for benchmarking are building environmental certification PROPERTY MANAGERS’ SOURCE BOOK 2018 | 69

Energy programs (e.g., BOMA BEST 3.0) and advanced energy management information system (EMIS) software (e.g., BOMA uTrack) that have mandatory third-party verification requirements or data quality assurance processes. These types of tools provide energy benchmarking and are often integrated with Energy Star Portfolio Manager (PM), but go beyond benchmarking to help improve the energy efficiency and environmental responsibility of buildings. As buildings certify under sustainability programs or use advanced EMIS tools, they are engaging in a form of continuous optimization. EMIS data is often done in real time or on a billing cycle that provides a continuous update on performance, which the building team can use to track progress or identify issues. Certification programs typically run on a three- to five-year re-certification cycle, meaning the building team must reassess its buildings at a granular level, giving the opportunity to identify ways to further optimize performance. Benchmarking data can also be used by governing bodies to develop policies and regulation that targets energy conservation more effectively. Many U.S. cities and states as well as Ontario have already implemented mandatory building energy benchmarking and reporting requirements. However, an issue with data reliability has been identified in a number of these U.S. cities, negatively impacting the ability of governing bodies to use reported benchmarking information reliably. Thus, it is imperative that benchmarking data is accurate so it can be used with confidence in regulatory or policy development – one reason why BOMA BC prefers benchmarking tools that have mandatory verification requirements. There is a trend throughout the U.S. and Europe for the public disclosure of building 70 | PROPERTY MANAGERS’ SOURCE BOOK 2018

energy benchmark information, also known as “building labelling.” But, due to privacy laws, data access limitations and other unforeseen consequences, BOMA BC does not support building labelling. It does, however, support the disclosure of building energy use information with the following caveats: ■ the information is disclosed in aggregate form by governing bodies and no individual owner or organization is identified (e.g., information is used to inform the development of targeted energy efficiency policies or incentives); ■ the information is disclosed in such a way that an individual owner or organization will benefit from the disclosure (e.g., owners are celebrated or rewarded for energy efficiency efforts); and ■ the information is not used in a way that will create an unfair business environment for an individual owner or organization (e.g., unfairly labelled as a poor-performing building). Until such time that public disclosure or building labelling actually increases the energy performance of buildings, BOMA BC recommends efforts by governing bodies be focused on helping buildings improve their energy efficiency through appropriate policies and incentives that have been proven to help transform the built environment to become more efficient (e.g., direct energy management assistance and education). Benchmarking should be a component of every building-management strategy and, with the availability of environmental certification programs (BOMA BEST, for instance), advanced energy management software (e.g., BOMA uTrack powered by PUMA) and the free energy and water benchmarking tool PM, there is a program that should work for the needs of every organization. É Originally published in Office Space 2017.

Associations

RAWPIXEL.COM/SHUTTERSTOCK

American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE), B.C. chapter 800-527-4723; www.ashraebc.com Mandate: To advance the arts and sciences of heating, refrigerating, air conditioning and ventilation. What members get: Handbook series, bookstore discounts, networking, knowledge, members-only website. Who may join: Anyone involved in the heating, refrigerating and air-conditioning industry, as well as interested students. Building Officials’ Association of BC (BOABC) 10451 Shellbridge Way Suite 145, Richmond, B.C. V6X 2W8 604-270-9516; info@boabc.org; www. boabc.org

Mandate: To move forward with the highest standards in professionalism, competency and consistent practice in the building community. What members get: Networking, educationa l prog ra ms, certi fication examinations. Who may join: Local government building officials and those involved in building design, construction, testing and research. Building Owners and Managers Association of BC (BOMA BC) 409 Granville Street Suite 556, Vancouver, B.C. V6C 1T2 604-684-3916; bomabc@boma.bc.ca; www.boma.bc.ca Mandate: To help foster a favourable business environment for the commercial real estate industry and facilitate the delivery PROPERTY MANAGERS’ SOURCE BOOK 2018 | 71

Associations of valued services for members. What members get: Monthly luncheons with keynote speakers and other special events; seminars, workshops and professional certification programs; reports, industry surveys and leasing guides; news and notices; networking opportunities and membership directory inclusion; environmental and other programs. Who may join: Firms and individuals that own, manage, plan, develop, market or lease office buildings, institutions, government agencies, facilities, retail centres and industrial parks, as well as suppliers and professional service companies that cater to the building industry. Condominium Home Owners Association of BC (CHOA) 65 Richmond Street Suite 200, New Westminster, B.C. V3L 5P5 604-584-2462; info@choa.bc.ca; www. choa.bc.ca Mandate: To promote the understanding of strata-property living and the interests of strata-property owners. What members get: Advisory services, bulletins, education, CHOA Journal and other publications, resources, seminars and workshops at reduced member costs. Who may join: Strata corporations, individual owners and businesses that serve the strata industry, strata-related associations, and governmental agencies across B.C. National Association of Industrial and Office Properties (NAIOP), Vancouver chapter 211 Columbia Street Suite 102, Vancouver, B.C. V6A 2R5 604-601-5106; office@naiopvcr.com; www. naiopvcr.com Mandate: To provide strong advocacy, education and business opportunities for members and connect members through a powerful North American network. What members get: Professional development through educational programs, 72 | PROPERTY MANAGERS’ SOURCE BOOK 2018

networking opportunities, library resources, access to member-only resources such as job postings, government relations letters and event presentations. Who may join: Commercial real estate developers, owners and investors of office, industrial, retail and mixed-use properties. Professional Association of Managing Agents (PAMA) 2025 West 42nd Avenue Suite 340, Vancouver, B.C. V6M 2B5 Phone 604-267-0476; admin@pama.ca; www.pama.ca Mandate: To uphold and maintain high professional, ethical and educational standards within residential property management and promote the advancement of and give an authoritative voice to the industry in its dealings with legislative and governmental bodies. What members get: Lunches, special events and seminars with industry speakers, continuing professional education opportunities, news on topical issues. Who may join: Licensed property management companies, individual licensed property managers and a limited number of support-service companies. LandlordBC 1847 West Broadway Suite 203, Vancouver, B.C. V6J 1Y6 Phone 604-733-9440; info@landlordbc. ca; www.landlordbc.ca Mandate: To provide support and resources for owners and managers of rental housing. What members get: Access to education, advocacy, group programs, proprietary tenancy forms, online tools to manage and market properties, networking opportunities and operational advice. Who may join: Owners of all forms of rental housing, from highrise buildings to investment condos to secondary suites. É All details accurate at press time.

The Maintenance and Installation EExperts

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phone:

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PLUMBING &

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You know you have to re-pipe. You have two options; the first is to hire individual contractors for plumbing, drywall installation, painting, etc., then organize and oversee their work. The potential for problems is enormous. The second option is obviously your best solution. Employ the services of a professional, experienced re-piping specialist that takes the project from the planning stages to the finished project, within the allotted time and budget.

BMS is the best solution to your plumbing problems. For questions or inquiries log on to bmsmechanical.com or email us at info@bmsgroup.ca

BC’S LEADER IN HIGH QUALITY STRATA & RESIDENTIAL FENCING

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