Vol. 4 Iss. 2 February 2014
BizNOW get inspired
inspiring the creative spirit in every business leader
Charisma Plus: Intervie ws wi th
Get it. And Get Ahead.
May or M ike, Mrs . So uth Dako ta and Br yan Kindopp
605-553-0514
www.avitusgroup.com Regional OfďŹ ce Sioux Falls, SD
Photo by Hannah Parker
ABOUT Our February COVER : Charisma.
How to Get it, How it can help you Get Ahead.
We have a powerhouse lineup for this month, from Mayor Mike Huether to Mrs. South Dakota Whitney Fretham to Great Western’s Regional President Bryan Kindopp – all confident leaders who exhibit that elusive and magnetic trait: charisma! You can have it too, this issue tells you how. We reveal tips on how to be likeable, network like a pro, ace a job interview, sell yourself in 30 seconds to anyone anywhere, and in our fashion section, you’ll find looks to OWN the room – the colors of confidence. Special thanks to our charming cover models Rachel Ebel of Rachel Ebel Photography and Jeremy Brech of DJ Jer. When they walk into a room, people notice!
How to Leverage Your Network when Business is Slow
7 14
Acing the Job Interview How to come across Polished & Confident
9
Attraction in the Workplace When love hits the office
16
in every issue
Inside Biz........................................4
note from the editor
Biz Feature...........................8-9
11, 12
Biz Profile............................16-21 Smart Biz ...........................7, 15
22, 27
Biz Bookshelf..................... 24 Style NOW...................28-29 What's NOW....................30
calendar of events
contents
We encourage you this month to focus on your own special magnetism, the things that set YOU apart, to build upon your own unique magic. We have just the tools inside to help you bring out your own natural charisma and ultimate star power!
11
The Perfect Elevator Pitch 30-Seconds to Sell Yourself
12
The “L” Factor… What it is, how to get it working for you!
People in the Public Eye: Interviews with Mayor Mike and Mrs. South Dakota Plus: Great Western’s Bryan Kindopp
22
Networking: How to Work a Room
27
11 Annoying Habits Are you guilty of any of these?
February 2014 | BizNOWmagazine.com | 3
inside Biz
note from the editor
NOW
Photo by Hannah Parker
Publisher BizNOW Magazine, LLC. Editor Charlotte Hofer 605-376-3758 char@biznowmagazine.com Design Director/ Senior Creative Ally Vogel 605-759-5615 ally@vogeldesignshop.com Director of Marketing Tim Cummiskey 605-366-1489 tim@biznowmagazine.com
There’s a fascinating character in the Heroes of Olympus adventure series by Rick Riordan. Her name is Piper and she has the superpower of “charmspeak.” It’s a gift of charm that’s so intense she can inspire devotion in others and influence their actions just through her words. In one instance, she fights the deadly monster Medea, shattering a spell the evil monster had put on two best friends to make them turn on each other and try to kill each other. Piper draws on every ounce of her strength to remind them of who they are and their friendship, pouring love and emotion into her words. It breaks the evil spell, and Piper changes destiny. Maybe you’ve known people who have that kind of personal magic. Bill Clinton comes to mind. He could rally a crowd with his charisma and hypnotize an audience, and as one person I know said after hearing him speak, “Every woman in the crowd was mesmerized by him.” Martin Luther King, Jr and his “I have a Dream” speech has resonated through the generations.
“Words are pale shadows of forgotten names. As names have power, words have power. Words can light fires in the minds of men. Words can wring tears from the hardest hearts.” – Patrick Rothfuss, The Name of the Wind
While it may be in varying degrees, we all have the power of “charmspeak”. Whether it’s a kind word that can motivate someone to get up and try after they’ve been knocked down, or to encourage someone to keep following their dream even when they don’t see anything happening, or to give someone hope who has experienced more than their share of setbacks. Words are magic. Words can breathe new life into abandoned dreams. Words can change history.
Use your power today. Charmspeak someone to inspire them to step into their destiny.
Director of Business Development Alan Dooley alan@biznowmagazine.com Contributing Photographer Hannah Parker Social Media Strategist and Proofreader Alison Peymann Cover & Editor Photos by Hannah Parker Reproduction or use of the contents of this magazine is prohibited. BizNOW Magazine is published monthly by BizNOW Magazine, LLC and strives to publish only accurate information, however BizNOW Magazine, LLC cannot be held responsible for consequences resulting from errors or omissions. All material in this magazine is the property of BizNOW Magazine, LLC and cannot be reproduced without permission of the publisher. Send magazine feedback and advertising and sales inquiries to tim@biznowmagazine.com ©2014 BizNOW Magazine, LLC All Rights Reserved.
Connect with us! Visit us online at:
www.biznowmagazine.com
Follow us Char Hofer
Publisher/Editor 4 | BizNOWmagazine.com | February 2014
@BizNowMagazine for news that affects the Sioux Empire business community
Biz Contributors Contributors Alison Peymann is a freelance designer, writer and photographer in Sioux Falls. She serves as BizNOW's Social Media Strategist, proofreader and a contributing Writer.
With a degree in Journalism and English from South Dakota State University, Tessa Audet enjoys both reading and writing. She spends her time writing for BizNOW and exploring Denver, CO. When Biz isn’t keeping her busy, you can usually find Tessa with her nose buried in a book or out spending time with friends.
Alan Dooley is a 32-year
veteran of IBM and now runs Grathia Corp, a private lending and real estate investment firm. Having been a soccer coach and heavily involved in the Boy Scouts of America, he raised four children and now cares for his parents, one of whom is in remission from bone marrow cancer. Putting the fast-paced corporate world behind him, he now lives in Madison and enjoys learning the business end of the family farm. He has a BS in Computer Science from Rutgers University.
With 19 years of experience in health care marketing, Angie Bakke, MBA is the Director of Communications at the SD Association of Healthcare Organizations. A surprising fact, until you hear her voice, she also has over 25-years experience as a radio /TV personality! She is an adjunct faculty member at the University of Sioux Falls.
Mustafa Sharif is a student at
New Technology High in Sioux Falls. He comes from a family of immigrants from Kenya in East Africa and is bilingual. He is an editor for The Voice, the New Tech school newspaper. Journalism is his declared career path. He spends a lot of time watching sports and blogging about sports, blogging with many sports sites/journals. Mustafa has been a fan of the New York Giants since he can remember.
Steph Laska works as an
Executive Recruiter with Lucas Group in Phoenix. Fluent in French, Steph has also worked as an English tutor in Grenoble, France. She says that living in different places has given her a broader and more dynamic view of the business world. Her heart belongs to Sioux Falls, though, and she plans to start a business here one day, as she loves the exciting city growth combined with the small-town feel!
NOW get inspired Share YOUR Expertise: Blog for Biz! Share your insight with other business colleagues by guest blogging for BizNOW. Build your professional portfolio, and get known as an expert in your field – all while helping to inspire other business leaders. We welcome bloggers of all experience levels. Contact info@biznowmagazine.com Check out our blog at biznowmagazine.com
Interested in Advertising? Let us help you: Charlotte Hofer
char@biznowmagazine.com 605-376-3758
Tim Cummiskey
tim@biznowmagazine.com 605-366-1489
February 2014 | BizNOWmagazine.com | 5
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6 | BizNOWmagazine.com | February 2014
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Smart BIZ
by Alan Dooley
When Business is Sluggish…
Leverage Your Network Things are not going quite as planned and you are not quite sure how to address it. Well, not without breaking the bank. You are not alone, every successful person has faced a similar situation. Henry Ford once said, “When everything seems to be going against you, remember that the airplane takes off against the wind, not with it.” And Joel Osteen reminds us, “Just because you don’t know the answer doesn’t mean that one does not exist. You simply haven’t discovered it yet.” So how do you move forward? Tell people what you are
doing and what you need – and perhaps how they too could benef it. When you involve others in finding
a solution, not just your immediate team but your larger business network, you will not only find a workable solution but you will build the trust and respect of others. Think of your business network as a bank, you make deposits when you reach out to help others or respond to their requests for help and you can draw out the same favors, just keep a positive balance. Your goodwill is an essential element in your greater success and if your credit is good, you will indeed get timely responses. People feel good when they have helped someone else and you just raised their self-worth, adding dividends to your network account.
Even when you have a solution, you may want to pass it by a trusted associate to help build your inner circle, and who knows, they just might have a better idea. Networking is not a new concept, perhaps a forgotten art, just look to the ancient Greek philosopher Epictetus, “The
key is to keep company only with people who uplift you, whose presence calls forth your best.” Years ago
deals were made on a handshake, now contracts are involved, but your word needs to remain good as gold. When business partners know you are loyal and reliable, new doors will open and your business will thrive. u
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February 2014 | BizNOWmagazine.com | 7
BIZ Feature
by Tessa Audet
In the Workplace: Your questions answered
Love is in the air! Except it’s Tuesday afternoon and you’re at your cubicle and that new co-worker from down the aisle is making eyes at you and it’s a little hard to concentrate on these expense reports that you’ve been staring at for over an hour. Sound familiar? We know it is not easy to climb the corporate ladder when you are weighed down by potential everlasting (probably) love in the office. How do you navigate the workplace environment with all these attractive people around? Well Biz is here to answer all those burning questions for you.
Q
How do you deal with your romantic feelings toward a coworker?
You’ve been with the company for a few years now, you’re great at what you do and you can see this turning into a lifelong career. But out of left field comes a gorgeous colleague in the finance department. It was drool at first sight and you haven’t been able to focus since. What do you do!? If you need a little more help, the best approach is to talk to someone – a close friend, your yoga partner, grandma etc. Really vent about the whole thing (well, maybe skip the intimate details with grandma) and then go home and take a cold shower. Simply talking can release a lot of the tension and make you forget about the situation during work hours. The second best approach is to get a hobby. Yes, a hobby. A healthy distraction of any sort will do – we recommend working out, knitting, baking, etc. Eventually, something in your life will shift and you won’t even remember what’s-their-name and that’s that.
8 | BizNOWmagazine.com | February 2014
BIZ Feature
Q
But what if this is the REAL Deal – gettingmarried-and- happily-ever-after love?
On a more serious note, sometimes either your interests or theirs may not be welcomed. In this instance, you must back off and treat the other person in a strictly professional manner. If you are the recipient of unwelcomed advances, then you need to deal with it NOW.
Maybe you and the office dream boat have moved past 'very good friends' and into the land of seeing each other exclusively. Hopefully you keep the romance out of the office and stay professional. Now you want to get married, have 1.5 children and live in a suburban dream home with the white picket fence and Lassie. But How is sexual harassment what are you supposed to do about your defined? careers? You’re both successful and Harassment involves the making of not willing to move to something unwanted sexual advances, obscene different. So does one of you have remarks or jokes. to quit? Well again, look to your Workplace gossip… HR manual and see the work how to handle it. relationships terms. Next, go How do you handle “I never repeat gossip, so listen carefully talk to an HR professional. If inappropriate the first time.” Just kidding, here’s your company is too small behavior? the best way to deal with work place for that, talk to a supervisor Read your HR rules on sexual with whom you have a good gossip…don’t. Seriously it’s as easy harassment and if what relationship. Explain that you as that. If you must indulge, then is happening is defined as and [blank] are now in a very remember this other sage advice: if harassment, make an attempt serious relationship but both someone frequently tells others’ secrets to simply speak to the offender want to stay with the company. to you, then they are probably telling (maybe they don’t realize they are If you both are irreplaceable, then your secrets to others. doing it.) For example, “It bothers things should work out with some me when you make remarks about compromise. If you are replaceable… [insert anything] and I would prefer if well, then it may be time to move on we refrain from that sort of talk with each anyway. Sorry… other.” Don’t accuse them of anything (yet) or threaten to go to the higher ups. If they discontinue said harassment then you have solved the problem. However How is professionalism defined? if they continue or begin to harass you in other ways, go to HR Skill, good judgment, and polite behavior or the next higher up immediately. No one should have to deal Explanation: If you feel you may be acting inappropriate, you with harassment in any sense anywhere. u are. If you think you are being too polite, you aren’t.
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BizNOW inspiring the creative spirit in every business leader
February 2014 | BizNOWmagazine.com | 9
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BIZ Feature
the perfect
“Elevator Pitch” Sell Yourself in 30 Seconds or less!
Why are we talking about elevators? Well, as any business person, job seeker or entrepreneur knows, marketing yourself is essential to getting ahead. That’s where an “elevator speech” – or 30-second commercial – comes in handy. In short, it’s a blip about who you are, what you do, and why (insert person or company here) needs you, for (an employee, a client, a partner etc.) It seems simple but it can be hard to portray yourself as unique and genuine in just 30 seconds while trying to cram in all the wonderful things you want them to know about you! When planning your elevator speech, here are 3 things to keep in mind so your pitch ends up perfect:
1. Write it down- Scribble down the most important aspects about you and your business or career. Now, edit that list down even further to the absolutely most impressive and unique things about you so that you can stand out more. 2. Create variations- You want to tailor your pitch to the person you’re speaking with, so come up with a few different ways to sell yourself. It’s also a good idea to create shorter and slightly longer variations. For example, sometimes you might have 20 seconds to introduce yourself
and other times several minutes, so be sure to practice with a few variations while still listing your core attributes. (Those you made in step one.) Be sure to listen to the people that you are meeting with and what they seem to value so you can also customize your pitch on the fly.
3. Practice and be confident- Try practicing your
pitch out loud and in front of someone else for feedback. You want to sound relaxed and intelligent, with no stuttering or muttering! It’s also important to not sound like a robot repeating some lines, so be sure to add your personality in there! u
February 2014 | BizNOWmagazine.com | 11
BIZ Feature by Angie Bakke, MBA
The L-Factor!
The Likeability Factor – it’s charisma, it’s charm and it’s oh-so-attractive! You know the people that I’m talking about - when they enter a room, all eyes are on them; you hang on their every word because they have that ability to draw you in, building an immediate connection. From national talk show host Kelly Rippa to Sioux Falls’ very own Sylvia Henkin – they both have that little extra something that puts you immediately at ease when you meet them, establishing instant trust and the L-Factor. Yes, you like them, admit it! So what are the secret skills to getting the L-Factor in your life? First, understand that likeability goes beyond looks. It’s about self-confidence that comes out in your sense of humor and intellect. Some say that you’re either born with charisma or you’re not. We disagree. It’s like any skill that can be cultivated. Sure some may have natural ability, but you can do anything with practice. Retired High School Forensics Coach, Pat Pins said to a student before a competition, “I don’t care if you’re sweating so much it looks like you have a vest on, you stand up there and demand attention…and don’t begin speaking until every eye in the room is on you and there is silence.” Now that shows confidence and presence! Confession time: that student was me, and that was great life advice. Insight and passion are also part of the L-Factor. Telling great stories puts people at ease and draws others in. The fact is, we like people that we can relate to and when someone makes us laugh, that builds a connection. Being interested in others is also a big part of the L-Factor. How often do you say, “How are you?” Come on, do you really care how they are? If you cared, you’d be specific…”How are things going with that big project at work, how’s Brianna doing in basketball?” We had a German Exchange student this fall and her comment about Americans is that they ask how I am, but they don’t want to know. It was that conversation that made me think about that simple question of “How are you?” People that have the L-Factor want to know how you are and they put you at ease by asking that simple question because you know they truly care. The final piece of the L-Factor puzzle is body language. Be open and approachable through your smile, eye contact and your voice. When you are smiling, your voice has the tone of openness and it’s smiling too. We all have certain body language we don’t like. Do you ever exhibit those traits? I’m talking about the person you meet at the Chamber Mixer who is happy to talk to you… until they see someone else whom they deem more important. That person does not have the L-Factor. Body language can be a very powerful way to demonstrate that the person you are talking to is the most important person on the 12 | BizNOWmagazine.com | February 2014
planet. Nothing sums up that feeling better than this quote from Maya Angelou: “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” When you have the ability to make others feel good, that’s the L-Factor! u
How to Be Likeable History tells the tale of likeable, charismatic (but malicious) people like Adolf Hitler or Jim Jones who could get whole crowds – sometimes nations! – to follow them. But when people use their skills and talents for the betterment of society…amazing things happen. So whether you were born with the L-Factor and charisma or you have to practice it – how do you keep it going? Again, remember the steps:
1. B e Self-Conf ident – When you like who you are, others will too. Be optimistic and authentic.
2. Show Insight and Passion – Truth is, loving what you do builds excitement and makes others want to know more.
3. Tell Stories – Make sure the story fits the occasion to put people at ease and draw them in. Use humor where appropriate and be relevant.
4. Express Genuine Interest in Others – Did you
know that the words silent and listen are made of the same letters? When you silence the voice in your head, you can truly listen, pay attention, focus and ask questions in an empathetic manner.
5. B e Aware of Body Language – Pay attention to
how you carry yourself. Be open, approachable and smile. Maintain eye contact and keep your focus on the person you are talking to.
In real estate, it’s always about Location! Location! Location! But in the L-Factor and many other great life skills, it’s all about Practice! Practice! Practice!
February 2014 | BizNOWmagazine.com | 13
14 | BizNOWmagazine.com | February 2014
by Steph Laska, national recruiter
Smart BIZ
Acing the Job Interview
How to Come Across Polished & Confident I interview several people per day. I have seen it all -interview blunders that range from cell phone use to burping and spitting on the table! I’m going to assume everyone knows that these things are not appropriate, so let’s get to the facts. What do most job candidates need to know to appear polished and confident? Appearance is only half the equation.
“Polished” interviewers are those who are not only dressed in a pressed suit, have perfect hair, great smile and handshake; they are those who are intellectually sound in how they deliver the entire presentation of themselves. Be prepared and sharp, positive, and yourself. It’s not always the most qualified candidate who gets the job, but the one that is most prepared.
Here are 5 tips that can help you nail the interview:
The Question that Stumps Most Job Candidates
1. Know about the company. Do your research. It
doesn’t matter if you are applying for accounting and accounting is exactly the same everywhere. If they are taking the time to learn about you, give them the same courtesy. Plus, you will stand out if they ask you what you know about the company – it shows you took the time to learn who they are.
2. B e honest, but not brutally honest. For example: If you don’t like your current boss, say something like “tensions in the office seem to be taking away from my position and I would like to be in a more positive work environment.” Put a positive spin on it.
3. P repare by reviewing common questions interviewers ask. It’s noticeable when you do.
Common questions include: “What are your strengths?” “What are your weaknesses?” “Why do you want to work for us?”
4. M ake sure you come up with a list of questions for the interviewer. Never say you
don’t have any, even if they already answered your prepared questions. Rack your brain for something. Once again, you need to do your due diligence on this and not ask publically known questions that could be found on their website.
5. S end a thank-you note. No one does this anymore. It will set you apart. (But, be careful: make sure there are no spelling / grammar errors – I have seen this blunder knock people out of the running.)
“Tell me about yourself.” If you are asked an open-ended question like this, it may not be clear what response they are looking for. So instead of wondering if they want you to start with your childhood pet rock or your last big promotion, just ASK. The answer to this question is simple. “Where you would like me to start?” This way, it makes them clarify exactly what THEY want to hear, and gives you more of a otohP yregamI ,e direction to go. Maybe they want to rieV yhparg ffeJ yb oto know about your personal hobbies, hP or maybe they want to focus on your work experience, such as 5 Great your last big project that was listed on your resume. No Questions more deer-in-the-headlights to ask any look on this one, people. u
Interviewer:
1. What are the short term and long term objectives of the company as far as growth? 2. What has your experience been working here? What is the culture like on the inside? 3. Based on my background, what do you think my greatest challenge in this role might be? 4. How do I compare to the other candidates in the running? 5. What do you expect me to accomplish in the first 60 to 90 days?
February 2014 | BizNOWmagazine.com | 15
BIZ Profile
Charisma and Life in the Public Eye
16 | BizNOWmagazine.com | February 2014
nah Parker Photos by Han
BIZ Profile
interview by Mustafa Sharif, age 17 New Tech High School student
Mayor Mike Huether: on Being in the Public Eye
What does charisma mean to you and why is it important in leadership? In a simplistic way
it’s about your style when interacting with others and how they then perceive you. You will find that charisma or style can play a large part in how successful you – or your organization– ultimately becomes.
Are you born with charisma or do you develop it? It’s a combination. I have traits from
both my mom and dad. So that gene pool had a role in terms of my personality. But life experiences, your environment, corporate culture and people you associate with can certainly have an impact as well.
How does one become more charismatic?
Put yourself in situations that allow you to grow and flourish. Surround yourself with dynamic, confident and positive people. Join organizations that test the boundaries of your personality and test the limits of your capabilities.
How can you stay a likeable person and stay true to your mission? There is
a misconception that competitive people – those really striving to accomplish incredible feats – are not likeable. I don’t think that’s fair. They are focused leaders trying to motivate others to accomplish great things. Some people find that uncomfortable. Many likeable people are in situations where they are required to push others, getting them out of their comfort zone and all the while encouraging them to succeed.
What are some tips on how to survive as a public celebrity? Be yourself, be comfortable and
confident and the main thing is to have fun with it. I am blessed because I do something ‘brand-spanking new’ every day and meet interesting folks every day as Mayor. It is a blast because everyone has a unique story to tell. My mom and dad taught me that. continued > February 2014 | BizNOWmagazine.com | 17
Photos by Hannah Parker
BIZ Profile
Mayor Mike Huether:
on Being in the Public Eye (cont.) How can you differ with someone but remain on good terms? When
I ran for Mayor, there was one promise I made to the people of this town. I would listen and learn from them. We would have to agree to disagree at times, but the people I served would know where I stood on a particular issue and why. Finding common ground, using compromise, and oh my, throwing in some common sense works wonders.
How can you deal with criticism in the public eye? It comes with the
territory. You have to realize that every single time you make a decision, there are always going to be a certain percentage of people that are going to disagree with you.
Can you tell me a story of a situation that inspired you? Sure.
My folks were divorced when I was in the fifth grade. My mom and four kids – of which I was the oldest – ended up moving out. There were times when I was mad, scared, and questioning ‘why is this happening to me or my family, why didn’t we have any money, why is my situation so different?’ Ultimately it made me study more, work harder, strive for something better and toughen me up big time. That drive lives within me today. The blessing – also the curse – is that my ultra-competitive nature will be with me for the rest of my life. I take each day that I have been given, and ultimately want to make something positive with it. Surrounding myself with can-do people is a key ingredient to ensure that happens. u
18 | BizNOWmagazine.com | February 2014
ational 2014 Mrs. South Dakota Intern harisma
C Whitney Fretham: on
How did you get involved in the Mrs. South Dakota pageant? I am
a native Sioux Falls girl, with a passion for making a difference. A few years ago, I made some pretty basic changes in my life – how I ate, moved, thought and talked – which enabled me to truly blossom into the leader I’ve aspired to become. I started my own health coaching business to do just that – and then this past year decided to take a risk by joining the pageant, which allowed me to reach more people with my message of self-care and holistic health.
What does charisma mean to you? Charisma is a genuine smile,
intentional eye contact, listening with your body and ears, and picking up on what makes another person special and unique. The most charismatic quality is the ability to bring out the best in others.
interview by Charlotte Hofer
Are you born with charisma or do you develop it? I believe having
charisma is closely tied to self-confidence, which will enable you to uplift and inspire others. I think you can become more charismatic by practicing listening skills, engaging with others, and doing what you can to boost your own confidence.
How can a person stay likeable but stay true to your mission?
I think staying true to your mission – whatever it may be—is what makes a person likeable. Authenticity is attractive.
What are some tips on how to survive as a public celebrity?
Maintaining a professional image is important, but people want to know that you are a “real person” with real challenges, faults, and mistakes.
How can you differ with someone but remain on good terms? When it comes to conflicting perspectives,
I think it’s important to recognize the difference between congenially disagreeing with someone, and disrespecting the person. Respecting another person’s right to feel and believe as they do is fundamental to keeping peace despite disagreement. I tend to focus more on listening and learning about the other perspective, rather than sharing and educating about mine.
How can you handle tough situations with class? Just let it go. My mom always told me “calm is in control.” If the criticism is constructive, then it’s best to respond by acknowledging where I may have gone wrong and making a change.
Who do you think is the most charismatic person in history? Martin Luther King, Jr. His passion for change and equal rights commanded attention and respect from others. He could connect with everyone on an authentic level and speak to their innermost needs without compromising his mission.
BizNOW is all about inspiring people to become the best they can be. Tell me a story about someone who inspired you? My parents are two of
the more inspirational people I have ever known. My mother is a well-respected principal and leader, and my father has committed himself to his business, which he transformed from the ground up. Their work ethic, people-skills, and dedication to what they love inspires me daily as an entrepreneur and leader.
When did you start seeing yourself as a leader? I always felt like I had a lot of potential, but never really had the confidence until high school where I pushed myself into new opportunities. My senior year, I was chosen as a drum major for the LHS marching band, and had the chance to march at the front of the band in the Rose Bowl Parade! I remember feeling very proud and like a real leader by that point. What is one thing you want to accomplish this year? As Mrs. South Dakota International, I’d like to create a community support group for women seeking holistic healthy lifestyle changes.
What do you like best about BizNOW? It always packs a big punch! Lots of great articles pertinent to being a business leader.
2014
growth
BizNOW is expanding locally and nationally. There’s never been a better time to join us! BizNOW has been invited to speak locally and around the country as a leader in entrepreneurship support. Columbia University, NY National American Society of Aging Conference Women Ignited by Faith collaborating with Harvard University
Editor Char Hofer, Columbia University BizNOWmagazine.com gets
53,000 hits every month.
Find Biz in Sioux Falls...
& All over the U.S.
With 90 convenient rack locations, & direct delivery to business owners, our readership reach is:
Requested in 30 states, Biz content also appears in company newsletters & in Indian Country Today, a national magazine reaching
21,000
1.4million
Through an investor newsletter, we reach an additional
35,000 people nationwide.
Women Ignited by Faith
What is one thing people don’t know about the Mrs. South Dakota pageant? What makes this pageant
different is that it’s less focused on appearance and more focused on action with your platform. Being deeply passionate about women’s holistic health and self-care, I saw it as a great opportunity to go out and be heard in the community. It is not about parading around and looking pretty, but it is instead about making an impact in your community and being a confident, empowering female leader. u
Sioux Falls Brookings Madison Mitchell Tea Vermillion Iowa Minnesota February 2014 | BizNOWmagazine.com | 19
BIZ Profile
Charisma and Life in the Public Eye
Photo by Alison Peymann
by Alan Dooley & Charlotte Hofer
al President Great Western’s Region ership
Bryan Kindopp: on Lead
How will the Dodd-Frank bill impact the business lending market? Dodd-Frank will restrict some
of the products and services that financial institutions can deliver to the business lending market. While the intent of Dodd-Frank was to help protect the consumer; the unintended consequence will be less flexibility and choices for consumers when it comes to products and services. It will create longer lead times for customers to receive their loans and there will also be increased costs because of the new regulations and oversight.
How are you helping your clients understand the new regulations? We are proactively
educating our customers and staff so they know what to expect. Our goal is to cause less frustration with the new requirements. 20 | BizNOWmagazine.com | February 2014
Which sectors do you think will have the most growth opportunities? New housing
starts are taking off again. Demand for health, travel and auto leasing services is increasing. Agriculture continues to have a bright future and we are really seeing the start of growth in all sectors.
What programs do you offer to help the new or growing entrepreneur? Great Western Bank
is one of the top SBA lenders in our footprint. We also offer USDA and FSA Guarantees. Our lenders are relationshiporiented and really get to know our customers. We can help them every step of the way even when their requests are not “cookie cutter” or require thinking outside the box.
What new services should our readers be aware of? We have
Bryan pictured here with Tom Shields, SVP Business Banking Manager and Angie May, Quality Service Officer. added new merchant services, new checking accounts, mobile banking, business credit cards, revamping our website, and enhancements to many other services and products.
What are some of the programs you support to help the small rural communities thrive? Small
communities need our guarantee programs and we have an in-house real estate loan program. Our employees are very active in our communities serving on boards and participating in activities to help our rural areas continue to grow.
What services set you aside from competitors? Our employees
are entrepreneurial and take a long-term view of the client’s business like they own it. We are a needs based selling organization and relationship-focused.
BIZ Profile What is it like to manage 600 employees and managers?
It is rewarding and every day can provide a different challenge. You need to be patient, listen a lot and keep an open mind. The trick is to set clear expectations, surround yourself with good people that want to succeed and then get out of their way.
How important do you think charisma is to being a good leader? It is very important but there
is a fine line between charisma and arrogance. Employees will rally behind a leader that they believe in, trust and has confidence to make decisions.
What’s ahead for you in your career? I started 23 years ago in
banking as a Teller. I am still here today because I enjoy working with and helping people. I will continue down
this path as long as I feel I am helping customers and employees.
Who inspires you? My wife Kay who’s philosophy is” if you touch something always leave it a little better than you found it”, My late father who taught me to stand up for what you
believe in and my grandfather who believed in “keep it simple and always work on the fundamentals”.
What is one thing people don’t know about you? I attended a one
room county school through the 8th grade and boarded in town during the week my first two years of high school. u
Biz Survey: BizNOW surveyed local businesses to find out how important the quality of charisma is to leadership – very important, important, somewhat important or not important. Here are the results:
77%
of Sioux Falls business owners surveyed believe that charisma is very important in a business setting while 23% agreed it is important.
Trust your lender. Great Western Bank offers more than just banking; we offer long-lasting relationships built on growth and financial trust. With over 7 years of financial experience, Jay has the knowledge to help your business thrive. Contact Jay to learn more about personalized financial solutions that are crucial to growing your business. Sioux Falls: River Centre, 200 E. 10th St. • 605.373.3187 Find more great locations at GreatWesternBank.com Jay Mitchell VP, Business Banking
GRATHIA CORPORATION jason.mueller@me.com 605.610.9226
jason M ueller business advisor
Private Lending & Trust Deed Investing
We finance residential real estate projects for investors.
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February 2014 | BizNOWmagazine.com | 21
Smart BIZ
Networking …you can do it, we promise! by Tessa Audet
The thought of going to a social or business event and being forced to interact with new people thrusts some of us into a state of panic. It can be hard to muster the confidence to go up to a group of people and just start talking. What do you talk about? How long do you talk? Most importantly, when can you eat the food? There’s a lot to think about, so Biz created a quick guide to overcome your networking challenges and have you feeling confident in no time! • A rrive early- It’s easier to start talking
when there are less people to approach.
• A sk simple questions –“What brings you to this event?”, “How do you know the host?”etc.
• Remember your business cards-
Even if you don’t get a chance to talk in detail about what you do, a business card is a great way to get that information out there.
• Listen- Don’t just focus on what you
are saying and going to say next. Listen to those around you and ask thoughtful questions.
• Smile-It’s the best thing to do when
nervous and will attract people to you.
• Let your personality come through- There is no need to focus
If you both like fishing, talk about fishing! Networking is all about building relationships.
• Follow up- Don’t forget to contact
the people you said you would, keep a notepad on you and write it down if you think you’ll forget (Don’t worry it’s not like dating, no need to wait three days). u
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Coverage is underwritten by American Family Life Assurance Company of Columbus. In New York, coverage is underwritten by American Family Life Assurance Company of New York. Policies may not be available in all states. There may be indirect administrative or other costs. Source: Aflac Company Statistics, June 2011. 7/12
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Coverage is underwritten by American Family Life Assurance Company of Columbus. In New York, coverage is underwritten by American Family Life Assurance Company of New York. Policies may not be available in all states. There may be indirect administrative or other costs. Source: Aflac Company Statistics, June 2011.
Coverage is underwritten by American Family Life Assurance Company of Columbus. In New York, coverage is underwritten by 7/12 M1861C Policies may not be available in all states. There may be indirect administrative or other costs. Source: Aflac Company Statistics, June 2011. Coverage is underwritten by American Family Life Assurance Company of Columbus. In New York, coverage is underwritten by American Family Life Assurance Company of New York. Policies may not be available in all states. There may be indirect administrative or other costs. M1861C Source: Aflac Company Statistics, June 2011. M1861C
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605.351.7123 cell/text
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22 | BizNOWmagazine.com | February 2014
Providing Peace, Hope, & Efficiency
7/12
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www.DreamHomeVision.com exclusive listings / valuable advice / planning tools, and more…
A lot of people think it’s a hassle to pack up their home and move. They think it’s inconvenient. They think it’s time-consuming. They think it’s hard. But if you think Ratchford Group, you’ll be pleasantly surprised as to how easy it is to sell your house. We use the Dream Home Process, a proven plan of action designed to maximize your dollars, minimize your inconveniences, and save you valuable time. So you’ll have the peace of mind you’ll need to move on with your life!
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5915 S. Remington Place, Sioux Falls | Phone: 605.336.8866 | After hours: 605.359.4100 February 2014 | BizNOWmagazine.com | 23
BIZ Books
BIZ Bookshelf Great Reads on Charisma How To Impact and Influence Others by Dr. James Merritt
The book is aptly subtitled " 9 Keys to Successful Leadership" A minister, Dr. Merritt examines the experiences of great leaders, life examples and bible verses for guidance in pinpointing the traits we all admire in our political, business, family and social leaders. Each chapter builds on the next and constructs how each of the virtues of leadership are building blocks that lay a strong foundation for successful and influential leaders to pattern. The nine key character qualities are among those intentionally mastered by Ben Franklin, Calvin Coolidge, Ronald Reagan, Bill Clinton and dozens of others. People the world over have lined up to follow those influential leaders who consistently display love, joy, peace, patience, kindness, goodness, faithfulness, gentleness, and self-control.
How to Win Friends & Inf luence People by Dale Carnegie
24 | BizNOWmagazine.com | February 2014
The Greatest Salesman in the World by Og Mandino
Emergencies or the unexpected illness can be managed with a health plan. • Enrollment is open at healthcare.gov until March 2014 for individual health insurance coverage • Call 1-855-MyAvera today and we will answer your questions
What’s Your Plan? Contact your agent or visit AveraHealthPlans.com for more information. Our recently enhanced website is available to view 2014 plans for small employer groups (< 50 employees) and individuals. Amy Kozak 605-941-9909
amykozak.myitworks.com
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Ready for a Change? Let us get it right.
PANTHERG.COM 321 North Kiwanis Ave • Sioux Falls, SD 57104 605-335-1103 • Fax: 605-335-7523 • sales@pantherg.com
Web First. Marketing Always.
Announcing the merger of local web development juggernaut, Gage e-Services with stalwart, ad agency The A Team. From this point forward we shall be known as The Gage Team and as such we provide sophisticated website development and online marketing solutions with a full suite of advertising and marketing services. Let’s face it, today your website better come first. Without one, your business simply doesn’t exist. Get that right and everything else is easy.
(605)332-1242 WWW.THEGAGETEAM.COM 26 | BizNOWmagazine.com | February 2014
by Charlotte Hofer
TOP 11
Smart BIZ
Annoying Traits Where does the time go??? In a lifetime, the average American will spend: Six months sitting at stoplights, eight months opening junk mail, one year looking for misplaced objects, two years unsuccessfully returning phone calls, and seven years waiting in line.
Are you doing any of these? Well, STOP it. 1. Nervous laughter 2. Constantly fidgeting 3. T ossing your hair too much or fiddling with your hair 4. Avoiding eye contact 5. Biting your nails 6. S agging drawers (underwear showing) Pull your pants UP. 7. Mumbling 8. Being too serious
9. B eing arrogant; leaving a price tag on something – like your jeans just so people can see you paid $200 for those designer jeans 10. Picking your nose in public 11. I tching in places you shouldn’t be touching (it’s rude, it’s disgusting, and nobody wants to watch!) Ok, we’ve all done some of these things, let’s admit it. But save them for the privacy of home. Being charismatic is not just about what you say, it’s about what you do; how you project yourself in public. u
You spend nearly 100,000 hours at work or 128 weeks at work. Compare that with how much time the average person spends on the toilet in their lifetime: 13 weeks! And 6 years of life eating and 1/3rd of your life sleeping. u -Priority Management Inc., FunTrivia.com
February 2014 | BizNOWmagazine.com | 27
Style Now
What does the color youâ&#x20AC;&#x2122;re wearing say about you?
&
Charisma Colors Red Passionate, Strong, and Confident. Be aware to not overdo it when attending a business meeting or event, it could signal all you want is attention. Try wearing it only in your accessories or in one pop of color for that business/confident look.
28 | BizNOWmagazine.com | February 2014
by Tessa Audet photography by Hannah Parker Models: Rachel Ebel of Rachel Ebel Photography Jeremy Brech of DJ Jer
There are people out there who love to experiment with color and different styles, and then there are those who love our black and grays. Neither is wrong when it comes to style, but what do your color choices say about you? This can be important to consider when meeting people for the first time and especially when you’re trying to network and sell yourself. So here are some color choices that can say a whole lot --with some tips on how to rock it!
Blue Successful, Creative and Trustworthy. Wear this dynamic color when you when you want to ace an interview or get a new client contract.
Green…Biz Green!
Black Strong-willed, Disciplined and Independent. Black is a great base color and can be very elegant and classic, however don’t look like your are attending a funeral, add some fun in there!
Peaceful, Positive and Inspirationaly. And the best color on the list! It’s also the color of money which is never a negative. This color is great for high stress situations since it promotes a feeling of calm. Wear at your next sales meeting or pitch to new clients.
February 2014 | BizNOWmagazine.com | 29
BizNOW Calendar
Send items to: events@biznowmagazine.com
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February 1 Art & Soul SURVIVEiT 6:00PM Icon Lounge The combination of art, dance, food & drink is only amplified by the fact that Art & Soul kicks off fundraising for SURVIVEiT, a non-profit for cancer survivors started by Sioux Falls native, Matt Ellefson. www. surviveit.org February 6 It’s In the Bag Fundraiser The Compass Center 5:30-8:00PM Minnehaha Country Club Fundraiser to support victims of domestic abuse and/or sexual assault. Tickets are $30 in advance, $40 at the door. Call 605.339.0116 or visit itsinthebagsf.com
7
February 7 DTSF First Friday 5:00PM Downtown Sioux Falls Shopping, entertainment and special events at downtown locations like Coffea, Museum of Visual Materials, Old Courthouse Museum, Washington Pavilion and more!
February 7 Auction Amore Brandon Valley Chamber of Commerce 5:30-9:00PM Holiday Inn Express of Brandon Food, complimentary wine and a fun, entertaining auction. Tickets are $15.
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February 13
February 7 Red Dress Dash American Heart Association 5:30-7:00PM 101 S Reid Street Throw a red dress over your winter running gear and hit the road to support women’s heart health. Registration is free and begins at 5:30PM, race starts at 6PM.
South Dakota Symphony Orchestra League 6:30 pm El Riad Shrine, 510 S. Phillips Avenue Tickets: $25 or $300/Table of 10 For tickets call: 335-7933 ext. 13 Lynda Billars 605-376-7932
February 11 Avera Heart & Soul “Ladies Night Out” 6:00-7:30PM Washington Pavilion Belbas Theatre Ladies Night Out starts at 6pm, with Wine-tasting, hors d’oeuvres, massages, plus inspirational speaker Melanie Brown at 7:30 pm. Tickets $10 at AveraHeartHospital. org
February 15 Legislative Coffee Brandon Valley Chamber of Commerce 9:00-10:30AM Bethany Meadows Community Room 3008 E Aspen Drive Meet with your District 10 & 25 State Legislators
February 13 The Family Business System: Competitive Advantage or Struggling to Survive? 12:00-1:30 PM FREE Webinar, registration REQUIRED at www.fambus.org. Several host sites available to listen with a peer group; discuss the topic with others. Without leaving town, learn from experts in family business!
February 21 Go Red For Women Luncheon American Heart Association 11:00AM-1:00PM Sioux Falls Convention Center and Arena Celebrate the energy, passion and power of women working to fight heart disease. Enjoy a “Purse-onalities” silent auction, luncheon and speakers. Tickets: SiouxFallsGoRedForWomen.org
February 13 ACERBIC Art Reception 9:00-10:00PM Bros Brasserie Americano Enjoy powerful art after hours.
February 20 Brandon Chamber Mixer Brandon Valley Chamber of Commerce 5:00-6:30PM VFW Grab your coworkers, your employees (and don’t forget your
11 13
2014 Prairie Family Business Conference Registration is NOW OPEN
INSPIRE~CONNECT~SUSTAIN
March 20-21
Hilton Garden Inn Downtown Sioux Falls Register at:
www.fambus.org
30 | BizNOWmagazine.com | February 2014
"South Dakota Business Leaders Have Talent"
15
boss!), this is your opportunity to mingle with other Brandon area business owners and professionals.
21
February 21 Thought Leader Forum Sioux Falls Arts Council 11:30AM-3:00PM Callaways, Sioux Falls The topic is “Innovation and the Business of Hearts & Minds.” Learn more at ArtSiouxFalls.org. February 25 Networking at Noon Brandon Valley Chamber of Commerce 12:00-1:00PM Brandon Steakhouse Join your fellow Chamber members for lunch! More at brandonvalleychamber.com February 25 SME Excellence Awards Sales & Marketing Executives 6:00-9:00PM Ramkota Hotel & Convention Center Sioux Falls SME will recognize the achievements and philanthropy of Denny Sanford. SME members attend for free, tickets are $50. Call 605.336.5626
27
February 27 Links to Literacy Premier Wine Event Excel Educational Opportunities 7:00-10:00PM Callaway’s Wine-sampling and food. $75 tickets support at-risk youth in the Sioux Falls area community. Tickets at Excel Achievement or Callaway’s.
Biz Lunch Corner Need a nice spot for a quick lunch and to conduct 1-on-1 business? For downtown dining, try the Phillips Avenue Diner on the corner of S. Phillips & 10th. Casual, fast, and friendly; ample booth space for spreading papers around, and free wi-fi. Salads, sandwiches, burgers, flavored coffee; wine or beer too. For about $15 you can get a robust portion and drink. We enjoyed the blackened salmon salad and side of hummus. Bring some change for the parking meter! Got a place we should know about? Send in your own review in 75 words or less - we’d love to hear about it! info@biznowmagazine.com
We’re interested
in what interests you.
At Bures & Associates, P.C., our clients’ financial interests come first. You can trust our knowledgeable, accessible and confidential team to make your life easier – and more profitable. As a full-service firm, we provide: • Tax Services – individual, farm, small business, corporation, estates and trusts • Accounting Services – payroll, accounts payable, accounts receivable, financial statement compilation and review • Financial Planning Services – estate and tax planning, life insurance, annuities Partner with us for a stronger financial future and the personalized service you expect. So you can focus on what you know best.
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Frank Bures, CPA