Ask The Experts: Supreme Services

ask the experts Have Supreme Confidence When Dealing With Life’s Unexpected Problems By Dave Halliday

The local real estate market is crazy! We all know this.

Those of you out there looking to find a home or have recently purchased one know that you can go in with an offer that is tens of thousands over the asking price and there is no guarantee you will be successful. Certainly you realize that if you go in with conditions you diminish your chance of being the winning bidder.

So, without the possibility of establishing condition of inspection there are many of us going into six figure investments without peace of mind. How do you know the roof won’t leak? How do you know the basement doesn’t flood? How do you know there isn’t mould or asbestos within those walls?

Unsettling isn’t it?

Fortunately for you there are companies ready to help should you experience a disaster with your home or discover that it has underlying hazardous conditions.

We at Biz X were able to discuss some of the potential issues and solutions with the good people at Supreme Services located at 3202 Walker Road in Windsor and online at: SupremeRestoration.ca.

Steve Asher, General Manger at Supreme Services was kind enough to share his 10 years of personal experience with us. Supreme Services has been taking care of the needs of local residents for the past 12 years.

What does Supreme Services do? “We are an integrated team of property specialists,” indicates Asher. “We complete restoration, renovation, and employ environmental professionals. From basement water and fire damage to complete renovations,

Water damage is the most common form of home disaster. A flood, broken pipe, sewer backup or unattended bathtub can cause severe damage. Quick action by a certified water technician can help minimize the loss.

we are able to deal with a mould or asbestos problem, make a basement safe and dry — and then our carpenters can complete the full renovation. In essence, we can tackle most any job with our in-house team of restoration and renovation experts.”

What types of hazardous materials are commonly encountered in existing

structures? “Besides mould, asbestos and lead our teams are trained in trauma scene cleanup — these are highly sensitive and demand a professional approach and specialized training, in order to keep our team members and our customers safe,” points out Asher. “In the last year we have done extensive COVID contamination cleaning working with commercial clients to make sure their work places are as safe as possible for their customers and staff.”

What signs can an occupant watch for to recognize they have a potential hazardous material issue in their home?

“Mould is often identified on building materials that have sustained water damage,” he says. “Often, discolouration on the surface of the materials is the first indication of mould growth; however, mould/damage may be more extensive within a wall cavity. Generally, you cannot tell if a material contains asbestos just by looking at it. Before renovating or repairing your home, it is important to contact a professional to help you to identify potential hazards.”

If one suspects there is a hazard present, what are the benefits of contacting

professionals such as yourselves? “Most major restoration companies can help customers facing mould or asbestos (or any emergency), but we have made it a high priority to keep our teams trained in these kinds of specialized jobs,” replies Asher. “We like to think that by contacting Supreme Services our customers will have peace of mind that the job has been handled professionally, safely and cost effectively.”

What should one expect from their chosen property restoration professional

before they begin work? “Expect to hear back from us or any restoration company very quickly,” he states. “In our case we will set an appointment to review the issue and then provide a full scope solution quickly. A professional explanation of the services required and a mutual understanding of what will be completed as well as a written, detailed estimate outlining the scope of work, safety precautions, and costs.”

We are guessing you are often interacting with clientele that are going through difficult times. How do you assist them in getting past the events that have them requiring your services? “Communication is the key,” Asher stresses. “We understand that many of our customers have not required the services of a restoration contractor before and feel rushed to make decisions. It is our goal to help the customer understand the restoration process and remove the anxiety. We want our customers to feel confident that calling Supreme was the right decision from day one.”

A qualified professional can assist in eradicating almost any situation a property owner may encounter. Here we see a before and after photo of a block wall foundation issue. Photos courtesy of Supreme Services.

What types of property restorations

do you perform? “Fire, water, wind damage mitigation and cleanup, as well as hazardous materials removal such as mould, asbestos, lead, and bio-hazards,” notes Asher. “We also carry out foundation repair and waterproofing, property and facility maintenance, as well as renovations and repairs.”

So, if in these crazy times you find yourself faced with unexpected potential hazards, cleanups, or disasters, rest assured there are professionals close to home who can assess and mitigate whatever issue you may be facing and make it all okay. It’s always a good feeling to know help is available.