Expected Graduation: May 2025 BS, Computer Science and Mathematics GPA: 3.90 / 4.0
Relevant Courses: Data Structures and Algorithms, Operating Systems, Computer Architecture, Advanced Front-end Development, Machine Learning, Theory of Computation, Programming Languages, Database Management System, Discrete Mathematics, Linear Algebra, Calculus II, Calculus III, Statistics, Higher Algebra
TECHNICAL SKILLS
Languages: Python | C++ | Java | JavaScript | TypeScript | HTML | CSS | SQL | NoSQL Tools and Frameworks: Linux/Unix | Git | Bootstrap | NodeJS | ReactJS | VS Code | Spring Boot | Figma | Tailwind CSS | Docker | MongoDB | Postman | Vite
WORK EXPERIENCES AND LEADERSHIP
Salesforce (Tableau), Hybrid Data Modeling Team
May 2024 – August 2024
Software Engineering Intern Seattle, WA
● Designed and built a Developer’s Playground for Tableau’s VizQL Data Service/ Headless BI using React, Redux, and TypeScript, creating an interactive environment for customers to query their published data sources directly
● Developed the application from scratch and implemented robust testing with Jest and React Testing Library (RTL), ensuring comprehensive coverage and reliability
● Enhanced the application by adding custom query calculations and aggregations for available fields, exceeding the basic functionality requirements
Salesforce (Tableau), Embedding & Extensions Team
May 2023 – August 2023 Software Engineering Intern Seattle, WA
● Collaborated within Tableau's Embedding and Extensions team to successfully launch and publish an NPM package for Tableau Embedding API
● Enhanced front-end capabilities of Tableau's Embedding Developer's Playground through impactful contributions utilizing React & TypeScript
● Streamlined the embedding end-to-end testing process by transitioning it to a distinct pipeline.
Goldman Sachs
Jan 2023 – April 2023
Market Madness Program Remote
● Selected to participate in an intensive semester-long program, gaining immersive insights into fundamental financial principles and practical implementations.
● Engaged in a strategic case study competition for L’Oréal, formulating and presenting a pioneering concept aimed at enhancing their marketing success.
Fisk Executive Leadership Program (FELP)
● Selected from a competitive pool of 200+ candidates for Fisk University's elite leadership program.
● Enhanced leadership capabilities through data-driven decision-making, strategic planning, and project management.
Jan 2023 – May 2023 Nashville, TN
● Led cross-functional teams in real-world scenarios, honing skills in stakeholder communication, resource allocation, and performance optimization.
TECHNICAL PROJECTS
Smarter Navigation with JetBot Robot
Developed a navigation system using NVIDIA’s Jetson Nano Developer Kit, enabling autonomous collision-free navigation for the JetBot robot
Trained a ResNet18 neural network model with the PyTorch deep learning framework to empower the robot with independent road navigation capabilities.
Explored adaptive learning techniques for machine learning models to dynamically recognize and respond to new obstacles in real-time.
Weather Status App
Engineered a dynamic weather application utilizing ReactJS, providing real-time weather updates for user-defined locations or current location.
Integrated with the OpenWeatherMap API using axios, leveraging modern React hooks and conditional rendering to enhance user experience and performance.
Displayed comprehensive weather data, including temperature, humidity, wind speed, and daily forecasts, showcasing both technical expertise and userfocused design.
Blackjack Game
● Built an interactive, text-based Blackjack game using Python where users play against automated dealers
● Wrote 100 + comprehensive unit and integration tests to verify correctness of behavior
● Implemented calculations based on drawn cards, total hand value, and users’ choice to hit or stand after drawing cards
Campus Search Guide
● Engineered a web application using HTML, CSS, and JavaScript to streamline US college application processes for international students.
● Integrated dynamic data fetching and API calls to deliver real-time information on application deadlines, scholarships, and test score requirements, serving over 50 users.
● Optimized the front-end architecture for enhanced user experience, ensuring efficient and accessible access to critical resources.
AWARDS
Fisk University Ella Shepherd Moore Provost Scholarship
Bachelor of Arts in Law Studies - Concentration in Finance; 3 4/4.0 GPA
Harvard Business School Online, June 2024- August 2024
Certification in Business Analytics
Bloomberg LP, May 2024
Certification in Fundamentals of Finance
Certification in Market Concepts
Certification in Environment Social Governance
State of Michigan Notary Public, May 2024- Sept 2030
PROFESSIONAL EXPERIENCE
Dover, DE
August 2024 – Current The Coca-Cola Company Detroit, MI Finance Extern
July 2024- Current Delaware State University Dover, DE Student Resource Advocate – Career Services
• Acted as a dedicated support liaison between students and campus resources, providing guidance and assistance to ensure academic and personal success. Responsibilities included identifying student needs, connecting them with appropriate services, such as tutoring, counseling, and financial aid, and advocating on their behalf to resolve issues. Focused on creating an inclusive and supportive environment, fostering student engagement, and promoting access to university resources for all students.
August 2024- Current State of Delaware Dover, DE
Racial Equity Consortium Ambassador
May 2024 – August 2024
Mortgage Operations Intern
Rocket Mortgage Detroit, MI
• Curated an internal generative artificial intelligence tool for mortgage bankers to improve productivity processes and participated in a client empathy project to enhance the Purchase and Refinance mortgage lifecycle from a client's perspective.
• Recommended and successfully implemented a client experience operation change of texting clients updates instead of calling, improving overall communication efficiency.
May 2024 – August 2024
Venture Capital & Business Analytic Extern
Hewlett Packard Tech Ventures Detroit, MI
• Developed venture capital skills by sourcing and pitching startups disrupting the post-pandemic workplace, conducting market research, and strategic planning to evaluate and recommend investment opportunities.
• Managed and analyzed data using tools such as Excel and SQL, presenting insights through data visualization techniques to drive informed decisionmaking and support investment due diligence.
May 2024 Bloomberg LP San Francisco, CA Analytics and Sales Extern
• Proposed a function in the Bloomberg Terminal during the Function Pitch Analytics competition to solve a global problem, demonstrating innovative use of Bloomberg's tools.
• Gained hands-on experience in financial data analysis and client relationship management, supporting the sales team by analyzing market trends, generating reports, and collaborating with senior analysts on data-driven strategies to enhance client engagement.
February 2024- May 2024
M&T Bank
Dover, DE Bank Teller
• Delivered exceptional customer service as an Associate Banker at M&T Bank, managing financial transactions with accuracy, and promoting banking products to meet customer needs effectively.
May 2023- May 2024
Delaware State University
Dover, DE Resident Assistant
• Fostered a welcoming, inclusive community and supportive living environment, promoting diverse programs to boost student engagement and belonging while utilizing conflict resolution and mediation skills to manage resident disputes, ensuring a harmonious living experience.
• Initiated bi-weekly "Financial Fridays" to educate and engage residents on financial literacy
October 2022- September 2023
Delaware State University
Dover, DE Administrative Assistant- Office of the Admissions
• Provided comprehensive administrative support, managing data and records, and coordinating admissions events and activities.
• Interacted directly with prospective students to facilitate a smooth admissions process.
LEADERSHIP AND COMMUNITY INVOLVEMENT
September 2022- May 2023
Delaware State University Dover, DE Freshman Class President
• As Freshman Class President, I spearheaded initiatives to enhance student life, represented student interests, and collaborated with university administration to address concerns, fostering a vibrant and inclusive community.
May 2023- May 2024
Men’s Council Recording Secretary
• Managed documentation and records, ensuring accurate and timely communication of meeting minutes and council activities, supporting programming for all male students in collaboration with the Student Government Association.
July 2024- Current Collegiate Midnight Golf Program Dover, DE Treasure and Scholarship/Internship Chair
• As Scholarship and Internship Chair, I spearheaded initiatives to increase the awareness of scholarship and internship opport unities and aid in the application process for students within the Collegiate Midnight Golf Program.
August 2024- Current Braven Dover, DE Student Ambassador
• As Braven Hornet Student Ambassador, I create initiatives to increase the awareness of opportunities at Braven a professional development and career exploration platform.
PROFESSIONAL DEVELOPMENT AND ACTIVITIES
June 2024 – Current Management Leadership for Tomorrow New York, NY Ascend Scholar
• Accepted into 11-month personal and professional development program focused on skill-building and networking events to grow professional and leadership skills
July 2024 - August 2024 Bloomberg LP New York, NY
HBCU Academy of Excellence Scholar
• Chosen from 1000 applicants to participate in an early-engagement program exploring career paths in finance, technology, and business, including mentorship and job shadowing opportunities at Bloomberg LP’s headquarters in New York, New York.
July 2024 - August 2024 Chevron Energy- Innovation Summit and Business Pitch Houston, TX Scholar and Pitcher
• Won 2nd place in case competition focused on innovative solutions in the energy sector, utilizing design thinking, business modeling, and pitch instruction during a four-day summit organized by TMCF and Chevron, aimed at fostering innovation and entrepreneurship.
July 2024 National Urban League- Business Executive Exchange Program New Orleans, LA Leadership Council and Student Ambassador
• Selected out of 600 applicants as a Student Ambassador, promoting BEEP initiatives, mentoring peers, and participating in out reach activities to enhance awareness and engagement among students at the annual National Urban League Conference.
July 2024- September 2024 Thurgood Marshall College Fund- Leadership Institute Washington, DC Leadership Institute Scholar
• Selected out of 3000 applicant to participate in the premier development conference, focusing on leadership skills and professional growth through interactive sessions, workshops, and networking opportunities.
• Completed the Leadership Institute Summer Academy, which included pre-conference deliverables to enhance personal development, professional skills, and industry knowledge.
June 2024 Nationwide Immersion Columbus, OH Immersion Scholar
• Participated in a comprehensive program in Columbus, Ohio at Nationwide’s headquarters, gaining insights into Nationwide's culture and opportunities through interactive tours, professional development workshops, industry networking events and enhancing skills in areas such as Gallup's Strengths Finder, interview techniques, LinkedIn social selling, and corporate navigation, significantly contributing to my professional development and career strategies.
May 2024 Vanguard- North Star Program Remote/Online North Star Fellow
• Selected for a one-week experiential learning program at Vanguard, designed for historically underrepresented students to gain exposure and insights into navigating the financial services industry. Participated in professional development workshops, networ king events, and mentorship sessions to build industry knowledge and skills.
September 2023
Ally Bank- Moguls In The Making
Charlotte, NC Mogul- Pitcher
• Participated in 'Moguls in the Making,' a dynamic entrepreneurial pitch competition by Ally and the Thurgood Marshall College Fund, showcasing innovation and teamwork among HBCU students to develop business solutions with real -world impact.
June 2023
DevCon-Thurgood Marshall College Fund
Charlotte, NC DevCon Scholar
• Participated in DevCon by TMCF, a transformative initiative fostering leadership and career development in Finance among early-talent HBCU students
HONORS AND ACTIVITIES
• Dean’s List Recipient
SKILLS AND SOFTWARE PROFICIENCIES
AYOMIDE STEPHEN AJIBOLA
Maryland, USA 21234| (443) 678-9311| Ayaji1@morgan.edu | linkedin.com/in/ayomide-ajibola-
PROFESSIONAL SUMMARY
3+ years of experience driving financial efficiency and transparency across multiple sectors. Possess a strong foundation in financial modeling, data analysis, and valuation. Experience includes leading comprehensive audits and risk assessments at the Maryland Department of Transportation (MDOT), conducting detailed reviews of financial statements at KPMG, coordinating workshops while providing Bloomberg Terminal expertise at the Capital Market Lab and leading the optimization of Enterprise Resource Planning (ERP) system to streamline payment processes at Powergen Renewable Energy to achieve a 30% reduction in discrepancies. Currently pursuing an MBA in Finance at Morgan State University and a CFA Level 1 candidate. In pursuit of roles in financial analysis, audit, risk management, and capital markets.
SKILLS
Bloomberg Terminal, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Valuation, Tableau, PowerBI, Financial Modeling, Communication, Team Leadership, Audit, Analytical, Financial Analysis, Problem Solving.
EDUCATION
Graves School of Business and Management – Morgan State University Maryland,USA Masters in Business Administration, Finance (G.P.A – 3.83/4.0) Expected, May2025
University of Ilorin
Nigeria
B.Sc. Accounting (G.P.A – 3.54/4.0) 2016–2021
PROFESSIONAL EXPERIENCE
Maryland Department of Transportation (MDOT)
Maryland, USA Audit Intern Jul2024– Present
• Conducting comprehensive financial and operational audits with a focus on compliance, efficiency, and program outcomes, gaining in-depth experience in audit preparation, risk assessment, and the identification of internal controls.
• Preparing and meticulously documenting audit findings through detailed work papers. Engaged with cross-functional teams to verify potential discrepancies, providing actionable insights to enhance process efficiency and mitigate risks.
Franklin Advisors LLC
Washington DC, USA Summer Intern Jun2024–Jul2024
• Implemented data-driven strategies to increase diversity partnerships, enhance corporate social responsibility, and foster community engagement.
• Analyzed US demographic shifts and their impact on Diversity, Equity, and Inclusion (DEI) measures for 3 financial services clients, resulting to a 10% improvement in DEI performance
Graves School of Business and Management – Morgan State University
Maryland, USA Graduate Assistant – Capital Market Lab Aug2023–May2024
• Worked with the Lab Director to provide administrative support, coordinate lab workshops, and organize educational events to boost students' understanding of capital markets.
• Offered expert guidance and hands-on training on using the Bloomberg Terminal, helping students effectively use its features and improve their analytical skills for research and coursework
Powergen Renewable Energy Lagos, Nigeria
Finance Associate Jun 2023–Aug2023
• Managed and processed an average of 30 invoices per month on the Enterprise Resource Planning (ERP system, ensuring accurate billing for local agents and streamlining revenue recognition.
• Collaborated with the Accountant to streamline payment processes through the development of a payment advice and tracker system; achieved a 30% reduction in payment discrepancies and enhanced financial transparency.
KPMG Lagos, Nigeria
Audit Trainee Jan2021–May2023
• Conducted a detailed review of cash and cash equivalents, identifying discrepancies and errors across 6 clients’ accounts in the financial services industry.
• Reviewed operating expenses for various clients in the financial service industry in Nigeria, ensuring accuracy in over 10 expense categories.
• Extracted, analyzed, and recorded data from various vendors into a database system, generating daily reports that improved efficiency by 25% and supported timely decision-making
• Performed trade reconciliation and confirmed vendor payments, ensuring high transaction accuracy.
Renager Limited Lagos, Nigeria
Finance Officer Jan2019– Mar2020
• Assessed business needs and prospective clients, formulating recommendations that led to a 30% increase in client acquisition and satisfaction.
• Developed and implemented financial policies and procedures, enhancing internal controls and ensuring compliance with regulatory standards.
LEADERSHIP EXPERIENCE
Morgan TechFest
Maryland, USA Finance Manager Apr 2024–Present
• Spearheaded the creation and management of a comprehensive budget for Morgan TechFest, successfully securing sponsorships from key industry partners. Ensured financial efficiency and alignment with organizational goals.
• Collaborated closely with the President and Advisors to streamline payment processes, track expenditures, and ensure timely settlement of invoices and refunds. Maintained strict financial transparency and accountability throughout the event.
MSU Finance TV
Maryland,USA
Director Jan2024–Present
• Leading initiatives to enhance financial literacy among students by creating and promoting informative content across social media platforms. Focused on empowering students with essential financial knowledge, including budgeting, investing, and managing debt.
• Developed and executed a content strategy that resonates with the student audience, utilizing engaging formats such as videos, infographics, and interactive sessions. Successfully increased student engagement and awareness of critical financial topics.
MorganHacks
Maryland,USA
Finance Manager Jan2024–Apr2024
• Collaborated with sponsors, raised over $30,000 in funding for MorganHacks, and managed the budget to ensure financial efficiency and oversee resource allocation throughout the hackathon.
• Tracked expenses and coordinated with stakeholders to ensure timely payments and financial accountability, facilitating a successful event.
EXTRACURRICULAR ACTIVITIES
Causeway Capital Mentorship
Maryland, USA
Mentee Feb2024–May2024
• Engaged with industry mentors to accelerate career growth and development in the financial sector, gaining valuable insights and hands-on learning that enhanced technical and soft skills, and significantly advanced industry readiness.
• Represented Graves School of Business and Management – Morgan State University at the Turner MIINT (MBA Impact Investing Network & Training) competition, where I completed a rigorous 3-month training in impact investing and venture capital. Worked with a team of 5 to pitch WellaHealth, a health tech startup, and won the Audience Choice Award for our group
CFA Investment Research Challenge
Maryland, USA Participant Oct2023– Feb2024
• Led a four-month equity research project on Ashland Chemical, analyzing its financial performance, industry position, and market trends. Developed a detailed DCF model to assess its intrinsic value, forecasting future cash flows and growth prospects. Presented findings and investment recommendations to CFA Institute judges, demonstrating strong analytical skills, strategic thinking, and effective communication.
Black Venture Capital Consortium (BVCC)
Maryland, USA Participant Sep2023–Nov2023
• Completed a 10-week intensive venture capital program, gaining practical insights into investment strategies such as deal sourcing, portfolio management, and assessing risk and return. Developed a deep understanding of due diligence and startup evaluation, learning to analyze business models, market potential, and financial health for informed investment decisions.
CERTIFICATIONS & ACHIEVEMENT
Bloomberg ESG Certification 2024
Graves School of Business and Management Scholarship Awardee 2023
Wall Street Prep Financial Statement Modeling & DCF Modeling 2023
Bloomberg Market Concept (BMC) Certification 2023
Associate Accounting Technician West Africa 2021
Chaasahn B. Hughes
Middletown, DE (347) 873-8957
Chaasahnh@gmail com
EDUCATION
Delaware State University, Dover, DE
Bachelor of Science in Financial Planning & Wealth Management
August 2022 – Expected June 2026
● Junior standing
● GPA: 2 4
Middletown High School, Middletown, DE
High School Diploma
October 2020 – June 2022
● Completed 30 credits
ACTIVITIES AND LEADERSHIP
Man Up Motivation Forum, Milford, DE
Panelist
April 2024
● Participated in a panel discussion aimed at mentoring and educating 6th-12th grade students
Predictive Analytics Workshop, Dover, DE
Participant
April 2024
Level Up Event, Dover, DE
Participant April 2024
● Engaged in federal career and internship awareness initiatives
Delaware State University Black Men's Initiative, Dover, DE Member
October 2022 – Present
Deep Day Professional Development Conference, Dover, DE Participant
October 2024
PROFESSIONAL EXPERIENCE
CarMax, Newark, DE
Sales Consultant
May 2024 – Present
● Facilitate the sales process for clients, delivering a superior customer experience from start to finish.
● Achieved top 3 ranking in part-time sales performance
DICK'S Sporting Goods, Newark, DE
Footwear Sales Associate
April 2023 – Present
● Provide expert advice on footwear to meet customer needs and preferences
SKILLS
● Software Proficiency: Microsoft Office Suite (Excel, PowerPoint, Word, etc.)
● Operating Systems: Microsoft Windows XP
● Graphic Design & Video Editing: Basic knowledge of Photoshop and Sony Vegas
● Sales Expertise: Demonstrated success in retail and automotive sales
INTERESTS
● Professional Development
● Financial Literacy and Generational Wealth
● Youth Empowerment and Community Engagement
● Networking and Investment Banking
● Travel
KAYLA WILLIAMS
k.ayani.williams1@gmail.com | 346-490-7899 | USA | WWW: https://www.linkedin.com/in/kayla-williams-1072021b8
Summary
Dedicated and proactive Computer Science student with hands-on experience through internships at PROPEL and SEED programs. Possess strong skills in data analysis, project management, and problem-solving, with a keen interest in AI and cybersecurity. Demonstrated ability to work effectively in team settings, communicate complex ideas clearly, and align personal values with professional goals. Known for attention to detail, critical thinking, and a calm demeanor under pressure. Committed to continuous learning and professional development to make a positive impact in the tech industry.
Skills
Software Proficiencies
Virtual Learner
Attention to Detail Documentation skills
Teamwork and Collaboration
Verbal and Written Communication
Experience
Seed Internships | Houston, TX
Intern
06/2024 - Current
Propel | USA, Remote
Intern
06/2024 - 08/2024
Microsoft Office Problem-Solving Critical Thinking
Organization and Categorization
Interpersonal Communication
Analytical Thinking
Participated in professional development workshops, gaining skills in project management, teamwork, and problem-solving.
Assisted in research and data analysis projects, contributing to meaningful outcomes and actionable insights.
Collaborated with diverse teams to tackle real-world challenges, enhancing interpersonal and communication skills.
Engaged in reflective activities to understand personal strengths and career aspirations, fostering professional growth.
Developed and presented project findings, showcasing strong analytical and presentation abilities.
Gained hands-on experience with industry tools and technologies, increasing technical proficiency and knowledge.
Engaged in self-introductions and reflections to understand strengths and values, developing a sense of purpose.
Completed modules on articulating purpose, discovering superpowers, and defining personal moments, clarifying career goals.
Took multiple strengths assessments (High-5, SCARF, O*NET Career) to pinpoint key strengths and areas for development.
Engaged in exercises to recognize and live by core values, aligning personal beliefs with career actions.
Crafted tailored resumes and cover letters, incorporating feedback for improvement.
Learned strategies for professionalism and effective communication in professional spaces.
Target – Meyerland Plaza, TX
Fulfilment member
06/2022 - 01/2022
Vending Machine Management Project
01/2021 - 01/2022
CVS Cashier
12/2020 - 09/2021
Maranatha Church Volunteer
05/2020
Star of Hope Volunteer 05/2018
Education and Training
Texas Southern University | Houston, TX
Bachelor Degree in Computer Science
Expected in 12/2024
Madison High School | Houston, TX
High School Diploma
Capstone Project - The Superhero Project
Practiced STAR interview responses, enhancing communication of experiences and achievements.
Properly prepare, pack and sort guest orders for shipment using correct materials
Meet productivity metrics and other fulfillment goals
Meet guest order promise times to deliver on the guest demand
Follow all safety guidelines, operating procedures, product freshness and quality standards; follow food safety guidelines when handling, displaying and/or storing food items.
Collaborated with a diverse team of students to manage and execute tasks related to a vending machine project
Responsibilities included: Coordinating project tasks among team members to ensure smooth execution
Implementing data-driven strategies to optimize vending machine product selection based on user preferences
Utilizing statistical analysis to identify popular items and enhance the overall vending experience.
Operate a cash register efficiently and accurately
Perform general cleaning duties to company standards
Inventory, cycle counts
Provide exceptional customer service, assisting customers with their shopping experience
Organized, gave attention to detail, follow instructions and multi-task in a professional and efficient manner
Verbal and written communication
Multitasking
Stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights.
Helped Input data in software applications using Excel, Word, PowerPoint, Outlook, and calculators
Provided supervision for younger children for family members and neighbors
Always maintained a clean and safe environment
Stocked and bagged donations.
Packed and unpack donations to be stocked on shelves in stockroom
Stored items in an orderly and accessible manner in onsite store
Maintained a clean and safe environment at all times
Provided additional support to help the homeless have a more comfortable and satisfying experience while in establishment.
Activities and Honors
researching
museums
entrepreneurship
Accomplishments
honors- current
Phi Sigma Pi
Entrepreneurs Building Foundation
Texas Southern University Computer Society
Certifications
Access Essential Training Office 365Microsoft
HTML and CSS Linking
Introduction to Web Design and Development
Learning SQL Programming
Machine Learning with Python Foundations
Cybersecurity Foundations: Governance, Risk, and Compliance (GRC)
Destiney Johnson
Johnson.DestineyD@gmail.com | 678-333-2720|
EDUCATION AND HONORS
Grambling State University, School of Business
Grambling, LA Grambling, LA Honors Bachelor of Science with High Distinction (Informatics Specialist)
• Cumulative GPA: 3 7/4
• Relevant Coursework: Technical Communications, Information Systems Analysis, and Information Security Fundamentals.
• 4 Year Renewable Tech Tour’s Scholarship ($10000 awarded for top 2%of program)
TIME MANAGEMENT PRODUCTIVITY IN VIRTUAL SETTINGS SELF CONFIDENT REMOTE
TIME MANAGEMENT REMOTE WORK
PROFESSIONAL EXPERIENCE
GSU Remote
Information Technology Dept, Telecommunications August 2022 - August 2023
● Executed an application development project with a team of students to design a video calling solution, which included conducting bug fixes to ensure functionality
● Collaborated with the Information Technology Club to create a mobile application for students to manage academic schedules, which included delivering automated alerts for campus events, assignment deadlines, and class cancellations
Unilever New York, NY
Business Analyst Intern, Securities Division June 2021 - August 2022
● Installed, configured, and maintained computer hardware, including PCs, laptops, laserjet and inkjet printers, handheld PDAs and smart phones, wired and wireless network interfaces and access points for over 50 faculty
● Designed and developed college website using HTML5, CSS3, and JavaScript
● Handled 100% of customer calls within a 24‐hour period during tenure due to staffing deficit
● Administered security configuration such as folder permissions, file system security, and operating system updates and upgrades for workstations, laptops and server for over 100 faculty and staff
Google Durham, NC
Computer Science Institute Student July 2019-June 2021
● Utilized python and R on high performance computing Linux cluster to discover 3 new cancer mutations.
● Completed introductory project-based Python training taught by Google engineers
● Configured and programmed personal Raspberry Pi computer
● Obtained product design, brand management, resume development and software engineering coaching
● Delivered final project presentation with live demonstration to Google employees and community leaders TIME MANAGEMENT PRODUCTIVITY IN VIRTUAL SETTINGS SELF CONFIDENT REMOTE TEAM PLAYER WORK-FROM-HOME PROFICIENCY EFFECTIVE TIME MANAGEMENT REMOTE WORK SKILLS
Operating Systems: Windows 7 & 8, Mac OS X, Android Platforms & Tools: Adobe Premiere Pro, WordPress, Squarespace, Remote Work Experience PROJECTS AND LEADERSHIP
Teaching Assistant Ruston, LA Boys And Girls Club Of America (Americorps Programming)
● Collaborated with instructor and 5 other TAs to lead recitations, grade coursework, and answer 60+ students’ questions
● Led team of 5 students to collaborate with technology experts (eg. R, Python, AutoCAD) to create a total of 8 workshops, expositions, and hackathons that gathered a combined 1000+ attendees
● Established and maintained 4 sponsorships with university faculties, companies, and other clubs KPMG, Silicon Valley, CA Tech Summit Student Silicon Valley, CA
● Enhanced my knowledge of the technology industry
● Gained professional insights and engaged with KPMG’s firm leadership
● Competed in a project that showcased my strategic and innovative mind
● Visited with a few of KPMG’s clients, and so much more Cofounder & Business Lead Shreveport, LA Golden Pitch Competition
• Pitched to a private therapy provider to raise 5K for creation of subscription based web application that helps university students with beauty services.
• Surveyed 20+ students and consulted with board certified therapists to create alpha prototype.
• Pitched weekly throughout the accelerator program and ultimately chosen as top 10 of 50 teams
INSTRUCTED
CROSS FUNCTIONAL
DeAndre R. Collins
Possess over a decade of hands-on experience in executive coaching, talent development, and technical support services. DeAndre is recognized for his dynamic approach resulting in increased productivity, innovation, and sustainable growth within your workplace.
EXPERIENCE
Modis, Charlotte Biomed Engineer Technician
OCT 2022 - PRESENT
Conducting regular inspections, testing, and calibration of medical equipment according to established protocols and manufacturer guidelines. Participated in ongoing training to enhance skills and stay updated on industry standards.
Fostered a collaborative environment, and ensured seamless rental experiences Proficient in implementing strategic initiatives to drive sales, meet targets, and uphold company standards
Cozy Legacy, Remote Owner / Media Manager
MAY 2015 - AUG 2022
Crafted and executed strategic marketing campaigns to promote artists, albums, or events. Leverage various media channels, including social media, press releases, and partnerships, to maximize exposure and audience engagement.
EDUCATION
UNC Charlotte, Charlotte, NC — Philosophy / AA History
JAN 2015 - MAY 2019 & AUG 2020 - MAY 2021
Developed enriching exploration of critical thinking, ethical reasoning, and philosophical inquiry across diverse disciplines With a focus on our existence, knowledge, morality, and the African American human experience
CPCC Community College, Charlotte, NC Transfer Assoc.
AUG 2013 - DEC 2014
Prerequisites for transfer students to declare major upon transferring
8121 Dave McKinney Ave Charlotte, NC 28213 (704)277-9616
Thevision@cozylegacy.com
SKILLS
Cross-cultural communication skills
Data-driven decision-making
Proficiency in industry-specific tools, software, or technical skills
Analytical skills to assess complex situations and devise solutions.
AWARDS
*DAVID B. SANDERS AWARD RAISED THE MOST MONEY FOR UNDERPRIVILEGED COMMUNITY SUPPORT
*6TH DISTRICT OMEGA MAN OF THE YEAR AWARD
CREATED PROGRAMS THAT INFLUENCED LOCAL COMMUNITY UPLIFT
*TASTE OF CHARLOTTE LEADERSHIP AWARD
PROVIDED ESSENTIAL SUPPORT TO THE TASTE OF CHARLOTTE COMMUNITY PROGRAMING COMMITTEE
*NAACP MOTY AWARD
ORGANIZED PHILANTHROPY EVENTS THAT BENEFIT CMS(2016-PRESENT)
PARTNERSHIPS
COZY LEGACY, LLC. Owner, Digital designer, Influencer, Event Manager, Video Director, Content Creator, Data Analysis, Talent management & Lead project developer
ROO-FEST Festival Founder
Atlanta Greek Picnic Festival Coordinator
North Carolina Greek Picnic Festival Marketing Director
New York Fashion Row Social Media Marketing
Harolds Chicken & Ice Bar Marketing Manager
Taste of Charlotte Talent Development
NC NAACP Event Coordinator
Omega Psi Phi Fraternity Inc. Chapter Basileus (President)
Bigwave Family 501(c)(3) — Chairman
Essence Music Festival Social Media Influencer
Live Nation VIP Ticket Sales & Marketing
UNC Charlotte Athletics Media Coordinator
HBCU Tour High School & Early College program
c360U Youth Basketball Camp Counselor (CLT)
Mocha/Wocha Youth Bridge Program Coordinator (CLT)
Taylor Edwards
Current Address: 304 Cornerstone Walk • Suffolk, VA 23435
Permanent Address: 304 Cornerstone Walk • Suffolk, VA 23435
EDUCATION
Virginia State University Petersburg, VA
Bachelor of Science in Biology and Electrical Engineering
Anticipated Graduation: December 2026
GPA: 3.37
Relevant Coursework: Professional Practices Of Biology, Principles Of Biology l and ll, Chemistry l and ll, Pre-Calculus, Trigonometry, Microbiology, Composition l and ll.
SKILLS AND SOFTWARE PROFICIENCIES
Teamwork • Data Analysis • Problem-solving • Time Management • Collaboration • Leadership • Research
Editing • Developing posters/flyers • Social Media Outreach • Strong Work Ethic • Communication • Fluent English
WORK & LEADERSHIP EXPERIENCE
May 2019-August 2023 Angels 4 Angels INC
Suffolk, VA Intern
A summer internship spent working with women and men in hospice care.
• Assisted with changing and bathing the residents
• Organized documents and pay portals
• Obtained personal information about patients to ensure a comfortable experience
February 2022 - August 2022
KickBack Jacks
Suffolk, VA Hostess
A summer-to-fall job spent assisting customers and their needs in the restaurant.
• Greeted quests providing quality customer service
• Added patrons to the waitlist
• Helped out servers to serve food and drinks
• Trained new hostesses that came in as well as servers and bartenders
August 2021 - November 2021 Kroger MarketPlace Suffolk, VA E-commerce
• Used a cart and a scanner to scan in requested groceries
• Lifted 50-60 pound boxes of groceries
• Rolled the groceries out on a trolley and put the bagged groceries in the customer’s car. ACTIVITIES & HONORS
SI Leader • SI Supervisor • Code Blue • Miss Rotaract • Honors College • The Boys And Girls Club • Nansemond River Clean up
• Angels 4 Angels Healthcare Clothing Drive • The American Red Cross • Suffolk Fire Station • The Battered Woman’s Shelter• Suffolk Food Drive • NABA • Thurgood Marshall Fund
Erica N. Shockley
Richmond, VA 23224 Phone
Dynamic and metrics-oriented fundraiser with experience in estate planning, prospect research centered on high-net-worth individuals, and portfolio management eagerly pivots to wealth management and financial services. Highly motivated to obtain FINRA licenses and secure a role in Financial Planning. Committed to helping individuals and organizations reach their financial, personal, and strategic goals
Work History
2023-06Current Fundraising Strategy Consultant
Innovative Fundraising Solutions, Remote Innovative Fundraising is a boutique consulting firm that guides small and midsize nonprofits as they diversify sources of revenue, plan fundraising campaigns, and undergo fundraising and financial assessments.
• Fundraising Coaching and Technical Assistance: Partners with nonprofits to diversify their budgets by focusing on independent revenue sources, while also strategizing about institutional funders and other organizing networks
• Brandraising : Accelerates business development efforts, including responding to RFPs and generating new business from leads at conferences and industry events.
2022-082023-05
Fundraising Project Manager
Careers In Nonprofits, Washington, DC
Careers in Nonprofits is an award-winning full-service staffing firm that works exclusively in the social impact space.
• Prospecting & Engagement Strategy: Developed and executed a segmented prospect engagement plan encompassing 50+ private and nonprofit entities, resulting in improved outreach efficiency and increased funder candidate engagement
• Corporate Sponsorship Acquisition : Conducted extensive research and initiated cold calls with prospective corporate sponsors at the $2K-$15K level, secured partnerships that contributed to organizational funding
• Outreach Management: Managed outreach efforts
Relationship
Management
Strategic Planning
Software
Airtable
Google Workspace
IWave
Microsoft 365 & Office Suite
Microsoft Teams
Raiser's Edge NXT
Salesforce
Slack Smartsheet
2020-112022-02
2019-092020-10
2017-082019-08
by making over 600 calls to prospective gala attendees
Development Operations Manager
Barbara Bush Foundation, Washington, DC
Barbara Bush Foundation views literacy as fundamental to the success to individuals, families, and the U.S. economy. Since 1989, the Foundation has invested $110 million in support of literacy programs across the country.
• Process Improvement Leader : Developed 15 SOPs, led stakeholder meetings to document and improve upon fundraising operation pain points.
• Data Management and Training : Oversaw a database of over 30,000 constituent records, collaborated with the finance team to reconcile data, managed portfolios for frontline fundraisers and improved data accuracy by 20%.
Lead Fundraiser
Fortuna Fundraising Solutions, Alexandria, VA
Fortuna Fundraising Solutions is a strategy consulting firm that offers coaching on best practices and tailored marketing and development support to startup-style nonprofits and small businesses.
• Fundraising Coaching & Consulting: Drove prospecting efforts, trained trustees on soliciting gifts, and provided expertise on best practices for individual and institutional fundraising
• Strategic Planning: Tailored fundraising assessments and board engagement plans to drive revenue growth for startup-style nonprofits
Development Officer
AARP Foundation, Washington, DC
AARP Foundation, the charitable affiliate of AARP, advances effective solutions to ensure older adults can age with dignity, financial stability, and resources.
• HNI Relationship Management: Successfully nurtured 1,300 mid-level giving donors, resulting in retention and sustained support.
• Major Gifts Solicitation : Secured $500,000+ in
revenue through legacy and outright gifts ranging from $1,000 to $10,000, managing a portfolio of 150 high-net-worth donors.
2015-09 -
2017-08
Development Manager
Washington Area Women's Foundation, Washington, DC
Washington Area Women's Foundation is a public foundation that has invested in economicallyvulnerable women and girls in the DC-metro area for nearly 30 years.
• Financial Operations : Managed the daily fundraising operations of a $3 million public foundation with a three-person development team, ensuring efficiency and effectiveness.
• Event-Driven Fundraising: Coordinated the planning and execution of a successful annual fundraising luncheon for 900 attendees, resulting in $820,000 in revenue.
Education
Bachelor of Arts: History
University of Pennsylvania - Philadelphia, PA
Cum Laude-GPA of 3.56
Certifications
20232
Affiliations
Certified Scrum Master - Scrum Alliance
• Member-at-large, Association of Finance Professionals
Morgan State University | Clara I. Adams Honors & Graves Honors Student | Cumulative GPA 3.77/4.0 Baltimore, MD Bachelor of Science in Finance May 2024 Awards: Amazon Emerging Leader in Finance Scholarship, Boeing Scholar Scholarship, Dean’s List, Google Sistas In Sales Scholarship, Graves Honors Program Outstanding 2nd & 3rd Year Student Award and Thurgood Marshall College Fund Scholarship
PROFESSIONAL EXPERIENCE
Jade-d Resumes | Founder & Digital Media Brand Strategist | Baltimore, MD January 2024-Present
• Managed a successful resume revision business specializing in helping black undergraduate and postgraduate students secure internships and full-time roles, achieving a 100% success rate
• Developed student university affiliations with Morgan State University, Southern New Hampshire University, and University of Iowa, by offering services to edify student’s brand on LinkedIn and resources to secure prestige opportunities
• Conducted interviews with entrepreneurs, notably CEO Eric Lituchy of HUNTER Digital, to gather insights for publication
Duke University | Logistics Intern | Durham, NC June 2023-July 2023
• Assisted the Head Director of the Wellness Center with logistics for approximately 400 students on a monthly basis
• Performed data record keeping services, administrative tasks, student services, and marketing efforts
Project Destined | Real Estate Intern | Baltimore, MD February 2023-April 2023
• Assessed market trends and produced 30% renovation revenue through comprehensive property evaluations
• Sponsored by Ballard Spahr to compete with regional universities in advanced market property analysis presentations
• Organized financial data for a subsidiary company named MOMCares under the Goldman Sachs 10KSB program
• Developed an integrated system to make donation record keeping seamless while maximizing Bloomerang software
Wellington Management | Trade Operations Intern | Boston, MA June 2022-August 2022
• Obtained a $15,000 scholarship for conceptualized project in investing and portfolio services to deliver solutions
• Identified domestic and international post execution trade activity using BDI, DTCC Alert LEI, and SWIFT software
POLICY ENGAGEMENTS
Center for Strategic & International Studies Policy Fellowship | Fellow | Washington, D.C. February 2024-May 2024
• Authored comprehensive policy briefs proposing strategic solutions and conducted a capstone presentation emphasizing thorough legal analysis addressing the U.S.'s strategic positioning within the critical minerals sector
Generation Next: Thought Leaders Summit | U.S. Economic Panelist | Washington, D.C. April 2024
• Leveraged knowledge of economic theory, principles, and global economic trends to provide thoughts on the longterm effects of student loan forgiveness and how climate change impacts the economy, while simultaneously contributing to shaping future economic strategies and initiatives
COMPETITIONS
Boeing Product Pitch Competition | Finance & Sales Participant | Baltimore, MD April 2024
• Delivered presentation to a panel of industry experts, achieving a 90% approval rating for the viability and profitability of a proposed plan of using a digital twin software to mitigate false plane sensors reactions that impact the pilots reaction and information processing during the duration of a flight
• Advanced to the final round as a finalists and placed 2nd overall obtaining a $1,500 scholarship award
Cloudforce Hoya Hacks at Georgetown University | Project Manager | Washington, D.C. January 2024
• Managed the development of a ChatGPT model that makes the application process easier for high school students
AT&T HBCU Innovation Challenge | Business & Product Development Participant | Washington, D.C. October 2023
• Won the Customer Experience Enhancement Award, demonstrating proficiency in crafting marketing strategies that effectively communicated the value propositions of the products, improving customers in-store service experience
Boeing Finance Bootcamp | Finance & Supply Chain Participant | Baltimore, MD September 2023
• Presented financial analysis, forecasting, budgeting, and risk assessment within the context of supply chain operations
Under Armour Combine | Marketing & Sales Participant | Baltimore, MD February 2022
• Designed a campaign using a prominent boxer from the DMV area to leverage his influence to boost his boxing matches visibility and UA’s sales
FELLOWSHIPS
John Hopkins Summer Business Academy | Fellow | Baltimore, MD June 2024
• Engaged in a rigorous curriculum covering business fundamentals, leadership development, and strategic planning
Baylor University Radio Spectrum Sizzle | Fellow | Waco, TX June 2024
• Researched and analyzed emerging trends in radio spectrum utilization, identifying opportunities for optimization
The Washington Center Cybersecurity Accelerator Program | Fellow | Washington, D.C. April 2024
• Applied penetration testing knowledge in identifying security risks and defense strategies to safeguard critical data and systems
Universities of California SIEML Program | Fellow | Los Angeles, CA
June 2022
• Competed in a Harvard business case study and obtained a $90,000 scholarship with the Universities of California
Girls Who Invest | Fellow | Baltimore, MD February 2022-July 2022
• Launched program modules included: CFA Institute Foundation Program, Wall Street Prep, Wharton Online Foundations of Investment Management to better understand the investment industry in core investment concepts
LEADERSHIP EXPERIENCE
Black Achievers Network | Vice President of NY Outreach | Baltimore, MD January 2024-Present
• Implemented strategic communication plans to engage with stakeholders and promote the mission of the network
National Association of Black Accountants at Morgan State | President | Baltimore, MD February 2022-January 2023
• Orchestrated development opportunities and networking events that contributed to the 150% member growth rate
Beta Alpha Psi at Morgan State | Vice President | Baltimore, MD February 2022-January 2023
• Led a team of 20+ members, overseeing chapter operations and activities, resulting in a 30% increase in event participation and engagement
RESEARCH STUDY
Morgan State Ph.D. Grounded Theory Research Study | Research Study Participant | Baltimore, MD February 2024
• Contributed to the dissemination of knowledge of the customer service theoretical framework in college institutions
SKILLS
Affiliations: 100 Women in Finance, Management Leadership for Tomorrow (MLT), National Society of Leadership & Success (NSLS), The Consortium Undergraduate Program and UCLA Pathways Guidance Program
Language: The University at Albany ASPN 200 Intermediate Spanish 1 Certificate Certifications: Bloomberg Environmental, Social & Governance, Bloomberg Market Concepts, Google Ads Search, Microsoft Foundation C#, Wall Street Oasis Excel Crash Course and Wall Street Oasis Venture Capital Course
Community: Awarded Volunteer of the Month by Junior Achievement of Central Maryland for having a 100% student completion kinesthetic loan payment task rate since 2022
Personal: Played Lacrosse for Morgan State from 2023-2024 and participated in the club’s first ever win as we strive to make Women’s Lacrosse Club at Morgan State University a Division 1 qualifying team in the NCAA
PROFILE
Geoffrey Love, Business And Operations Analyst
Upper Marlboro, United States, 3016138842, geoffrey.love119@gmail.com
Hardworking College Student seeking employment. Adept in various social media platforms and office technology programs. Committed to utilizing my skills to further the mission of any company. I am a talented and highly effective Junior at Virginia State University who possesses the capacity to achieve desired results with my natural talents and skills. In addition, I am a passionate, detail-oriented professional that has the ability to cultivate an environment of success.
EDUCATION
Aug 2021 — May 2025
Business Management , Virginia State University Petersburg
Inducted into Honors College with a 3.7 Cumulative GPA and have a Current Semester GPA of 4.0
COURSES
Jan 2022 — May 2022
Jan 2022 — May 2022
Aug 2022 — Nov 2022
Aug 2022 — Nov 2022
Aug 2022 — Nov 2022
INTERNSHIPS
Mar 2023 — May 2023
Information Systems and Tech, Virginia State University
Introductory Accounting 1, Virginia State University
Introductory Accounting 2, Virginia State University
Financial Economics, Virginia State University
Business Calculus, Virginia State University
Mentee, Morgan Stanley Richmond
• Provide information/education to clients about the purpose and details of financial products, services and strategies.
• Analyze financial information obtained from clients to determine strategies, products and services to help clients meet their financial objectives.
EXTRA-CURRICULAR ACTIVITIES
Mar 2023 — Present Beta Gamma Sigma Honor Society Member Colonial Heights
Feb 2023 — Present
EMPLOYMENT HISTORY
National Society of Leadership and Success Colonial Heights
Jul 2023 — Present Visitor Services Assistant, National Park Service Vienna
• Park Rangers plan and execute programs in recreation management, visitor assistance, natural resources management and interpretation.
Administrative Assistant , Boss On a Budget (Nonprofit) Upper Marlboro
Jan 2022 — Dec 2022
Jun 2022 — Aug 2022
• Performed a variety of administrative duties, including answering phones, taking and delivering messages, writing memos, making copies, faxing documents, and greeting visitors.
• Brought forth excellent customer service skills and a committment to customer satisfaction.
Construction Assistant , Elmo Allen LLC Upper Marlboro
• Monitored construction and inspected installation of major systems.
• Cleaned and prepared construction sites prior to the start of a job.
Retail Sales Associate , Lowe's Clinton
• Handled all merchandise with care and packed customer bags neatly.
• Brought forth an energetic attitude and positive work-ethic.
• Remained punctual and professional at all times. SKILLS
Anticipated Graduation: May 2027 Accomplishments: NCAADivision 1Athlete (Track and Field); 2x Dean's List Recipient; Vice President of the Financial Planning Club
• Relevant Courses: Macroeconomics,Accounting I, Principles of Management, Introductory Statistics, MicrocomputerApplications
EXPERIENCE
Exelon. – Revenue Requirements Intern (Fortune 200 company) | Newark, DE June 2024 –August 2024
• Proficiently manage the handling of rate case-uploading and updating files, ensuring accurate and timely documentation.
• Excelled in Excel proficiency, employing data analytics to research and retrieve documents and numerical data.
• Updated files with meticulously sourced data to ensure accuracy and relevance.
• Facilitated cross-departmental networking within the organization to enhance collaboration and information sharing.
• Contributed to community events, demonstrating a strong commitment to public engagement and effective public speaking. Engaged in informational meetings to continuously develop professional skills and industry knowledge.
PWC Career Preview – Accounting Overview | Dover, DE June 24/2024– June 26/2024
• Led team-building initiatives to strengthen alignment with company core values and enhance team cohesion.
• Fostered effective communication and collaboration with staff members to deepen proficiency in accounting, thereby enriching my professional development.
• Overcame challenges, demonstrating personal growth and resilience in achieving objectives.
Royal Farms –Cashier/Cook | Dover, DE May 2023– May 2024
• Organized and maintained stocked aisles and coolers to optimize product availability and enhance customer satisfaction
• Facilitated comprehensive training sessions to onboard new hires, assigning tasks and responsibilities in alignment with operational goals and fostering a cohesive team dynamic.
• Implemented cleaning and preparation routines, fostering a hygienic and organized environment for customers and staff.
LEADERSHIP & COMMUNITY DEVELOPMENT
Delaware State University Financial Planning Club – Vice President | Dover, DE May 2024 – Present
• Collaborated with faculty and financial representatives to increase membership by 10% in 2 months to promote financial literacy and increase representation in the financial industry
• Oversaw administrative duties including processing organizational communication and promotion through social media and campus outlets resulting in 200 new followers
Black Male Initiative – Member | Dover, DE October 2023 – Present
• Pioneered inclusivity initiatives by facilitating the introduction of black students to professional environments, fostering diversity and creating opportunities for underrepresented communities.
• Engaged participants in transformative discussions on entrepreneurial empowerment, emphasizing the importance of self-leadership and instilling a mindset of personal agency and autonomy.
JuniorAchievement Program– President | Dover, DE September 2021 – May 2022
• Directed accounting initiatives, optimizing financial processes and ensuring accuracy in reporting.
• Generated $1,000+ in revenue through strategic vendor partnerships, demonstrating strong sales acumen and business acuity.
• Facilitated transactions with 3-6 vendors, showcasing effective negotiation and relationship-building skills.
• Achieved 4th place out of all participants, showcasing competitive drive and results-driven performance.
CERTIFICATIONS, NON-TECHNICALSKILLS, & INTERESTS
Certifications: VITA/TCE Certification 2023 Site Coordinator Exam, VITA/TCE Certification 2023 Intake/Interview and Quality Review Exam, VITA/TCE Certification 2023 Volunteer Standards of Conduct Exam, Basic Life Support (BLS) and CPR
Skills: Proficient in PowerPoint, Word, Excel, and QuickBooks
Fun Fact: I can do a backflip
Education
Isis Siree Harrison
Brooklyn, NY |harrisonisis14@gmail.com| 718-290-7291
Delaware State University- Dover, DE
Major: Criminal Justice | GPA: 3.5
Expected Graduation: May 2027
Bedford Academy High School Class of 2023
National Honor Society Member
Skills
● Communication
● Administrative Experience
● Organizational
● Microsoft Suite Proficiency
● Task Management
Work Experience
Delaware State University Admissions Office- Dover, Delaware January 2024-Present
Admissions Hornet Ambassador
● Conduct tours by telling stories, answering questions, and relaying pertinent information to prospective students and their families about all facets of the DSU experience
● Assist in counseling prospective students and family members about admission criteria and other criteria factors in the educational decision process
● Assist with outbound recruitment follow-up calls for all territories
● Participate in the direction and implementation of recruitment activities
● Assist with other duties as needed to assist the university in its efforts to meet enrollment objectives
Target- Brooklyn, NY June 2023-Present
Closing Expert (On-Demand Team Member)
● Served as a global team member who was able to execute a given task in a different department
● Knowledge of guest service fundamentals and experience building a guest-first culture across the store
● Experience in retail business fundamentals: department sales trends, pricing and promotion strategies, inventory management, process efficiency and improvement
● Experience supporting daily workload to support business priorities and deliver on sales goals
Brooklyn Public Library- Brooklyn, NY
Technical Resource Specialist
October 2022 to June 2023
● Responsible for providing customer service, preventing technology related problems and assuming responsibility for the proper functioning of the branch's technology
● Identify and troubleshoot technology problems, referring more complex problems that cannot be resolved in-house to the IT Help Desk
● Train users on the use of library software and hardware
● Perform scheduled tasks and assignments on the TRS Checklist
● Circulation/Customer Service desk assignments and participation in community outreach
● Interpret BPL policies and procedures
JCPenney- Brooklyn, NY
Sales Associate
October 2022 to June 2023
● Greeted and assisted customers while providing excellent customer service.
● Worked to resolve problems and assist with credit, rewards, and gift card programs.
● Completed checkout processes including returns and re-ticketing.
● Assisted with the signing and merchandising standards at all checkouts while stocking and merchandising.
● Assisted with recovery, put backs and fitting room maintenance as needed
● Took part in the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance procedures
67th Clergy Council Gun Reform Activism- Brooklyn, NY July 2022 to August 2022
Summer Youth Employment Youth Leader (SYEP)
● Support clergy-based gun violence prevention initiatives and implement a collective, comprehensive, community initiative to decrease the involvement of young people in gangs, crimes, and gun violence throughout Brooklyn.
● Attended workshops regarding financial literacy and entrepreneurship.
● Participated in community mapping activities leading to action- based initiatives.
● Attended community events and assisted in the setup of tables, handing out resources, and helping organizations at events such as daycares, etc.
Take Over Pest Control Inc. - Manhattan, NY March 2021- May 2021
Administrative Assistant
● Assisted in answering customer questions
● Use of Microsoft suites to input data and information
● Creation of invoices for future or possible new clients
● Organized appointment slots and times
Brandon J. Poplar
Current Address: 1200 N. Dupont Hwy #1891 • Dover, DE 19901
Permanent Address: 4191 Winnemae Dr. • Lake Orion, MI 48359 (810) 280-7762
Bachelor of Arts in Law Studies - Concentration in Finance; 3 4/4.0 GPA
Harvard Business School Online, Expected August 2024
Certification in Business Analytics
Bloomberg LP, May 2024
Certification in Fundamentals of Finance
Certification in Market Concepts
Certification in Environment Social Governance
State of Michigan Notary Public, May 2024- Sept 2030
PROFESSIONAL EXPERIENCE
May 2024 – August 2024
Dover, DE
Rocket Mortgage Detroit, MI Mortgage Operations Intern
• Curated an internal generative artificial intelligence tool for mortgage bankers to improve productivity processes and participated in a client empathy project to enhance the Purchase and Refinance mortgage lifecycle from a client's perspective.
• Recommended and successfully implemented a client experience operation change of texting clients updates instead of calling, improving overall communication efficiency.
May 2024 – August 2024
Venture Capital & Business Analytic Extern
Hewlett Packard Tech Ventures Detroit, MI
• Developed venture capital skills by sourcing and pitching startups disrupting the post-pandemic workplace, conducting market research, and strategic planning to evaluate and recommend investment opportunities.
• Managed and analyzed data using tools such as Excel and SQL, presenting insights through data visualization techniques to drive informed decisionmaking and support investment due diligence.
May 2024 Bloomberg LP San Francisco, CA Analytics and Sales Extern
• Proposed a function in the Bloomberg Terminal during the Function Pitch Analytics competition to solve a global problem, demo nstrating innovative use of Bloomberg's tools.
• Gained hands-on experience in financial data analysis and client relationship management, supporting the sales team by analyzing market trends, generating reports, and collaborating with senior analysts on data-driven strategies to enhance client engagement.
February 2024- Current M&T Bank Dover, DE Bank Teller
• Delivered exceptional customer service as an Associate Banker at M&T Bank, managing financial transactions with accuracy, and promoting banking products to meet customer needs effectively.
May 2023- May 2024
Resident Assistant
Delaware State University Dover, DE
• Fostered a welcoming, inclusive community and supportive living environment, promoting diverse programs to boost student engagement and belonging while utilizing conflict resolution and mediation skills to manage resident disputes, ensuring a harmonious living experience.
• Initiated bi-weekly "Financial Fridays" to educate and engage residents on financial literacy
October 2022- September 2023
Administrative Assistant- Office of the Admissions
Delaware State University Dover, DE
• Provided comprehensive administrative support, managing data and records, and coordinating admissions events and activities.
• Interacted directly with prospective students to facilitate a smooth admissions process.
October 2020- March 2021
Tommy Hilfiger
Auburn Hills, MI Sales Lead
• Effectively drove store performance by managing daily operations, training peers, enhancing customer satisfaction and sales to meet targets through customer servicing.
LEADERSHIP AND COMMUNITY INVOLVEMENT
September 2022- May 2023
Freshman Class President
Delaware State University
Dover, DE
• As Freshman Class President, I spearheaded initiatives to enhance student life, represented student interests, and collaborated with university administration to address concerns, fostering a vibrant and inclusive community.
May 2023- May 2024
Men’s Council Recording Secretary
• Managed documentation and records, ensuring accurate and timely communication of meeting minutes and council activities, supporting programming for all male students in collaboration with the Student Government Association.
July 2024- Current Collegiate Midnight Golf Program Dover, DE Scholarship and Internship Chair
• As Scholarship and Internship Chair, I spearheaded initiatives to increase the awareness of scholarship and internship opportunities and aid in the application process for students within the Collegiate Midnight Golf Program
PROFESSIONAL DEVELOPMENT AND ACTIVITIES
July 2024 - August 2024
Bloomberg LP
New York, NY HBCU Academy of Excellence Scholar
• Chosen from 800 applicants to participate in an early-engagement program exploring career paths in finance, technology, and business, including mentorship and job shadowing opportunities at Bloomberg LP’s headquarters
July 2024 - August 2024 Chevron Energy- Innovation Summit and Business Pitch Houston, TX Scholar and Pitcher
• Showcased skills and creativity in a case competition focused on innovative solutions in the energy sector, utilizing design thinking, business modeling, and pitch instruction during a four-day summit organized by TMCF and Chevron, aimed at fostering innovation and entrepreneurship among students.
July 2024 National Urban League- Business Executive Exchange Program New Orleans, LA Leadership Council and Student Ambassador
• Selected out of 600 applicants as a Student Ambassador, promoting BEEP initiatives, mentoring peers, and participating in outreach activities to enhance awareness and engagement among students at the Gumbo Classic.
July 2024- September 2024 Thurgood Marshall College Fund- Leadership Institute Washington, DC Leadership Institute Scholar
• Selected out of 3000 applicant to participate in the premier development conference, focusing on leadership skills and professional growth through interactive sessions, workshops, and networking opportunities.
• Completed the Leadership Institute Summer Academy, which included pre-conference deliverables to enhance personal development, professional skills, and industry knowledge.
June 2024 Nationwide Immersion Columbus, OH Immersion Scholar
• Participated in a comprehensive program in Columbus, Ohio at Nationwide’s headquarters, gaining insights into Nationwide's culture and opportunities through interactive tours, professional development workshops, and industry networking events.
• Enhanced skills in areas such as Gallup's Strengths Finder, interview techniques, LinkedIn social selling, and corporate navi gation, significantly contributing to my professional development and career strategies.
May 2024 Vanguard- North Star Program Remote/Online North Star Fellow
• Selected for a one-week experiential learning program at Vanguard, designed for historically underrepresented students to gain exposure and insights into navigating the financial services industry. Participated in professional development workshops, networ king events, and mentorship sessions to build industry knowledge and skills.
• Engaged in activities aimed at increasing diversity representation and fostering innovation within the financial sector, incl uding interactive discussions on career paths, leadership development, and strategic thinking.
September 2023
Ally Bank- Moguls In The Making Charlotte, NC Mogul- Pitcher
• Participated in 'Moguls in the Making,' a dynamic entrepreneurial pitch competition by Ally and the Thurgood Marshall College Fund, showcasing innovation and teamwork among HBCU students to develop business solutions with real -world impact.
June 2023
DevCon-Thurgood Marshall College Fund
Charlotte, NC DevCon Scholar
• Participated in DevCon by TMCF, a transformative initiative fostering leadership and career development in Finance among early-talent HBCU students
HONORS AND ACTIVITIES
• Dean’s List Recipient • 22’ State of Michigan Special Tribute • 22’ Detroit City Council Award of Recognition • Chime Financial Scholar • The National Society of Leadership and Success • Men of Color Alliance • Braven Fellow • Collegiate Midnight Golf Program • DOW SOAR Conference • National Urban League Empowerment Summit • Midnight Golf Program Alumni •
SKILLS AND SOFTWARE PROFICIENCIES
•Microsoft Office • Microsoft Excel • Leadership and Team Management • Strategic Problem Solving • Data Management and Analysis • Customer Service• Cash Management and Handling • Bloomberg Terminal • Human Design • Business Analytics • CPR Certified
Brandon J. Poplar
Current Address: 1200 N. Dupont Hwy #1891 • Dover, DE 19901
Permanent Address: 4191 Winnemae Dr. • Lake Orion, MI 48359 (810) 280-7762
Bachelor of Arts in Law Studies - Concentration in Finance; 3 4/4.0 GPA
Harvard Business School Online, Expected August 2024
Certification in Business Analytics
Bloomberg LP, May 2024
Certification in Fundamentals of Finance
Certification in Market Concepts
Certification in Environment Social Governance
State of Michigan Notary Public, May 2024- Sept 2030
PROFESSIONAL EXPERIENCE
May 2024 – August 2024
Dover, DE
Rocket Mortgage Detroit, MI Mortgage Operations Intern
• Curated an internal generative artificial intelligence tool for mortgage bankers to improve productivity processes and participated in a client empathy project to enhance the Purchase and Refinance mortgage lifecycle from a client's perspective.
• Recommended and successfully implemented a client experience operation change of texting clients updates instead of calling, improving overall communication efficiency.
May 2024 – August 2024
Venture Capital & Business Analytic Extern
Hewlett Packard Tech Ventures Detroit, MI
• Developed venture capital skills by sourcing and pitching startups disrupting the post-pandemic workplace, conducting market research, and strategic planning to evaluate and recommend investment opportunities.
• Managed and analyzed data using tools such as Excel and SQL, presenting insights through data visualization techniques to drive informed decisionmaking and support investment due diligence.
May 2024 Bloomberg LP San Francisco, CA Analytics and Sales Extern
• Proposed a function in the Bloomberg Terminal during the Function Pitch Analytics competition to solve a global problem, demo nstrating innovative use of Bloomberg's tools.
• Gained hands-on experience in financial data analysis and client relationship management, supporting the sales team by analyzing market trends, generating reports, and collaborating with senior analysts on data-driven strategies to enhance client engagement.
February 2024- Current M&T Bank Dover, DE Bank Teller
• Delivered exceptional customer service as an Associate Banker at M&T Bank, managing financial transactions with accuracy, and promoting banking products to meet customer needs effectively.
May 2023- May 2024
Resident Assistant
Delaware State University Dover, DE
• Fostered a welcoming, inclusive community and supportive living environment, promoting diverse programs to boost student engagement and belonging while utilizing conflict resolution and mediation skills to manage resident disputes, ensuring a harmonious living experience.
• Initiated bi-weekly "Financial Fridays" to educate and engage residents on financial literacy
October 2022- September 2023
Administrative Assistant- Office of the Admissions
Delaware State University Dover, DE
• Provided comprehensive administrative support, managing data and records, and coordinating admissions events and activities.
• Interacted directly with prospective students to facilitate a smooth admissions process.
October 2020- March 2021
Tommy Hilfiger
Auburn Hills, MI Sales Lead
• Effectively drove store performance by managing daily operations, training peers, enhancing customer satisfaction and sales to meet targets through customer servicing.
LEADERSHIP AND COMMUNITY INVOLVEMENT
September 2022- May 2023
Freshman Class President
Delaware State University
Dover, DE
• As Freshman Class President, I spearheaded initiatives to enhance student life, represented student interests, and collaborated with university administration to address concerns, fostering a vibrant and inclusive community.
May 2023- May 2024
Men’s Council Recording Secretary
• Managed documentation and records, ensuring accurate and timely communication of meeting minutes and council activities, supporting programming for all male students in collaboration with the Student Government Association.
July 2024- Current Collegiate Midnight Golf Program Dover, DE Scholarship and Internship Chair
• As Scholarship and Internship Chair, I spearheaded initiatives to increase the awareness of scholarship and internship opportunities and aid in the application process for students within the Collegiate Midnight Golf Program
PROFESSIONAL DEVELOPMENT AND ACTIVITIES
July 2024 - August 2024
Bloomberg LP
New York, NY HBCU Academy of Excellence Scholar
• Chosen from 800 applicants to participate in an early-engagement program exploring career paths in finance, technology, and business, including mentorship and job shadowing opportunities at Bloomberg LP’s headquarters
July 2024 - August 2024 Chevron Energy- Innovation Summit and Business Pitch Houston, TX Scholar and Pitcher
• Showcased skills and creativity in a case competition focused on innovative solutions in the energy sector, utilizing design thinking, business modeling, and pitch instruction during a four-day summit organized by TMCF and Chevron, aimed at fostering innovation and entrepreneurship among students.
July 2024 National Urban League- Business Executive Exchange Program New Orleans, LA Leadership Council and Student Ambassador
• Selected out of 600 applicants as a Student Ambassador, promoting BEEP initiatives, mentoring peers, and participating in outreach activities to enhance awareness and engagement among students at the Gumbo Classic.
July 2024- September 2024 Thurgood Marshall College Fund- Leadership Institute Washington, DC Leadership Institute Scholar
• Selected out of 3000 applicant to participate in the premier development conference, focusing on leadership skills and professional growth through interactive sessions, workshops, and networking opportunities.
• Completed the Leadership Institute Summer Academy, which included pre-conference deliverables to enhance personal development, professional skills, and industry knowledge.
June 2024 Nationwide Immersion Columbus, OH Immersion Scholar
• Participated in a comprehensive program in Columbus, Ohio, gaining insights into Nationwide's culture and opportunities throu gh interactive tours, professional development workshops, and industry networking events.
• Enhanced skills in areas such as Gallup's Strengths Finder, interview techniques, LinkedIn social selling, and corporate navi gation, significantly contributing to my professional development and career strategies.
May 2024 Vanguard- North Star Program Remote/Online North Star Fellow
• Selected for a one-week experiential learning program at Vanguard, designed for historically underrepresented students to gain exposure and insights into navigating the financial services industry. Participated in professional development workshops, networ king events, and mentorship sessions to build industry knowledge and skills.
• Engaged in activities aimed at increasing diversity representation and fostering innovation within the financial sector, incl uding interactive discussions on career paths, leadership development, and strategic thinking.
September 2023
Ally Bank- Moguls In The Making Charlotte, NC Mogul- Pitcher
• Participated in 'Moguls in the Making,' a dynamic entrepreneurial pitch competition by Ally and the Thurgood Marshall College Fund, showcasing innovation and teamwork among HBCU students to develop business solutions with real -world impact.
June 2023
DevCon-Thurgood Marshall College Fund Charlotte, NC DevCon Scholar
• Participated in DevCon by TMCF, a transformative initiative fostering leadership and career development in Finance among early-talent HBCU students
HONORS AND ACTIVITIES
• Dean’s List Recipient • 22’ State of Michigan Special Tribute • 22’ Detroit City Council Award of Recognition • Chime Financial Scholar • The National Society of Leadership and Success • Men of Color Alliance • Braven Fellow • Collegiate Midnight Golf Program • DOW SOAR Conference • National Urban League Empowerment Summit • Midnight Golf Program Alumni •
SKILLS AND SOFTWARE PROFICIENCIES
•Microsoft Office • Microsoft Excel • Leadership and Team Management • Strategic Problem Solving • Data Management and Analysis • Customer Service• Cash Management and Handling • Bloomberg Terminal • Human Design • Business Analytics • CPR Certified
Kelsin Harrison
Current Address: 1819 Lucille lane ● Murfreesboro, TN 37129
Tennessee State University , Expected May 2027 Nashville, TN
Bachelor of Science in Mathematics and Chemical Engineering; 3 5/4.0 GPA Minor in Biology
Relevant Coursework: Biochemical Engineering I & II, Chemical Process Engineering, Atmospheric Chemistry & Physics, Biostatistics, Calculus I & II, Abstract Geometry
SKILLS AND SOFTWARE PROFICIENCIES
Microsoft Office • C## • Java Script • MS InfoPath • Conflict Resolution Skills • GIS • MathCAD • ASPEN • 10-Key • 75 WPM • Fluent in English and Spanish
WORK & LEADERSHIP EXPERIENCE
Summer 2024 FedEx Murfreesboro, TN
Intern
A summer internship spent working with Chemical Engineers in various departments on several expansion projects
● Recommended and implemented renovations program for out-of-date facilities, saving $20 million in new building projected costs
● Managed and completed more than forty (40) projects in less than three (3) months
● Designed presentations for supervisor to present to potential clients based upon results and analysis of research
Summer 2023
Intern
4-H Club
Atlanta, GA
A summer internship spent assisting the chemicals technology group as well as helping in the continuing efforts of different programmatic needs
● Recommended and implemented new switching center design, which resulted in improved equipment maintenance and switching operations
● Achieved one hundred forty (140) percent growth in productivity for the department
Spring 2022
ResearchAssistant
PAL Program
Marietta, GA
A volunteer position with Big Brother Big Sister, responsible for helping with program coordination, distribution of materials, event planning, office needs, and general office & field projects
● Trained staff on use of new programs and developed voice-automation system that increased productivity, which allowed fifteen (15) percent reduction in staffing needs
● Recruited and trained over twenty-five (25) volunteers, which saved $500,000 dollars in operating and administrative costs
● Increased the mentoring program participant numbers by seventy-three (73) percent in three (3) months
National Dean’s List; 2024 • National Society of Black Engineers • National Honors Society • National Merit Scholar • Thurgood Marshall College Fund (TMCF) Scholarship Consideration • City Of Murfreesboro Athletics
Very Reliable, Quick Learner, Over 10 Years Of Experience In Customer Service, Over 2 Years Experience In Security, Over 2 Years Experience In Office and Admin Services.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Guest Arrival Ambassador
Water Country USA-Williamsburg, VA
May 2024 to Present
• Ensure excellent guest service by responding to guest requirements, expectations, and needs
• Sell general admission, group tickets and parking lot tolls
• Accurately process monetary transactions and manage a register
• Admit guests to the park
• Handle cash, accepts payments, and makes change
• Answers questions concerning prices, schedules, and general park information
• Scan tickets and assist guests with ticketing and product inquiries
• Tender parking transactions for guests at Toll Booths
• Communicates safety policies to park guests
• Maintains a clean and safe work environment by picking up trash and cleaning surrounding areas
• Uses the Tolls register system by selling and issuing parking receipts to incoming guests
• Stops and directs oncoming traffic and directs them into parking spaces
• Directs buses, RVs, and guests with disabled placards/license plates to the appropriate parking sections
• Landscapes the parking lot and planters
• Set up cones in the parking lot to direct guests to sections of the parking lot
• Other duties as assigned
Customer Service Expert
Everise work from home-Richmond, VA
July 2023 to Present
• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
• Update our internal databases with information about technical issues and useful discussions with customers
• Monitor customer complaints on social media and reach out to provide assistance
• Share feature requests and effective workarounds with team members
• Inform customers about new features and functionalities
• Follow up with customers to ensure their technical issues are resolved
• Gather customer feedback and share with our Product, Sales and Marketing teams
• Assist in training junior Customer Support Representatives
Client Services Representative
Axion Contact-Richmond, VA
April 2023 to August 2023
• Managed customer accounts
• Greeted customers
• Resolved customer issues
• Worked in the inbound call center
• Assisted customers via live chat
• Responded to inquiries and issues
Contact Representative
Dept. of Treasury, IRS-Richmond, VA May 2023 to July 2023
• Uses sophisticated interviewing techniques, the employee reviews individual circumstances and goals, and advises on the most advantageous ways to meet them.
• Elicits sensitive, personal and financial information, e.g., innocent spouse determinations, bankruptcies, or draws out information the individual may attempt to withhold, e.g., additional sources of income, overpayments, to ensure compliance with reporting and disclosure requirements.
• Makes determinations and uses sound judgment concerning controversial matters in reporting as appropriate the degree to which the individual understood their responsibilities and whether errors in their records reflected honest mistakes or fraudulent intent.
• Develops, analyzes and evaluates information involving the research of records and the nature of each inquiry including the way it was presented in order to inform and advise, answer inquiries, or resolve problems related to the unique circumstances of each individual or fulfill regulatory requirements.
• Explains what future actions are necessary to achieve voluntary compliance by computing and/or advising on tax liability and probable assessment of taxes in cases involving: varied sources of income, including self-employment, itemized personal and business expense deductions, or carryover/carry back of capital losses and investment credit from prior years, or comparable issues requiring reference to the tax code and precedents.
Member Experience Specialist
Global Continuum Solutions-Richmond, VA
January 2023 to May 2023
• Identify patterns of business, process or people issues that negatively affect service experiences through member journey mapping and influence branches and departments to take appropriate action for policy, process, or procedure changes.
• Collect and track on member feedback and complaints that originate from a variety of sources, including member surveys, online social communities, phone calls, written correspondence, and escalations from other Business Units within the organization.
• Advise on ways to improve loyalty based on trends in data and observed departmental behavior to improve, motivate and challenge others while bringing either them or their ideas to the loyalty steering committee for cross functional implementation.
• Regularly reports and recognizes on member service experiences, scores, progress, initiatives, and results in a timely and accurate manner.
• As needed work with members to address their concerns and in turn refer unresolved member issues or special requests to designated departments for further investigation.
Collections Representative
Bill Gosling Outsourcing-Richmond, VA
December 2022 to February 2023
• Identifying outstanding debts and monitoring assigned accounts
• Assisting customers with any complaints or questions.
• Conducting investigations and developing plans to fix discrepancies
• Negotiating payment plans or deadlines
• Respecting customer policies and procedures
• Closing a set number of collections accounts within a given time to reach the designated target
• Locating and communicating with debtors.
• Implementing repayment schedules.
• Ensuring that your debt status is current and accurate
• Keeping and maintaining a book of debtors.
Pharmacy Technician
Walgreens-Richmond, VA
October 2022 to January 2023
• In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy
• Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures
• Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions
• If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers
• Engages customers and patients by greeting them and offering assistance with products and services
• Resolves customer issues and answers questions to ensure a positive customer experience
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.)
• Develops strong relationships with most valuable customers
• Reviews and complies with the Walgreen Co
• Pharmacy Code of Conduct
• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions
• Assists pharmacists in scheduling and maintaining work flow
• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program
• Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities
• Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required
• Takes customer to OTC aisle when possible to assist in locating products
• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians
• Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager
• Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals
• Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs
• May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers
• Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities
• Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance
• Complies with all company policies and procedures; maintains respectful relationships with coworkers
• Completes special assignments and other tasks as assigned
CSR - Customer Service Representative
Anthem, Inc.-Richmond, VA
May 2022 to September 2022
As a Customer Care Representative you will act as a trusted advisor and educator on health care related inquires
• You will guide our customers to a better healthcare experience, working every day to make healthcare easy by the service you provide
• From the moment you login, you’ll be focused on proactively resolving our members and/or providers questions and concerns using computer based resources to find answers
• You will guide members and providers with their healthcare needs by explaining benefits, solving claim concerns, helping find a doctor via telephone calls, online chats or e-mails
• You will partner internally to create a seamless experience for our customers and resolve potential issues
• Receives and places follow-up telephone calls / e-mails to answer customer questions
• May require deviation from standard practices and procedures with the assistance of a computerized system
• Seeks, understands and responds to the needs and expectations of internal and external customers
Client Service Representative
GetixHealth
January 2022 to September 2022
• Booked appointments
• Managed customer accounts
• Handled emails, inbound calls, and outbound calls
• Kept records of customer complaints
• Interacted with customers through live chat
• Assisted customers with questions
• Monitored claims and physician-related services
• Handled billing issues and order inquiries
Finance Assistant
Robert Half/ City of Richmond-Richmond, VA
October 2021 to December 2021
• Maintaining effective working relationships with customers, outsourcing attorneys, and employees;
• Providing assistance to taxpayers, or their representative, by answering questions regarding their business tax; explain their legal obligations and obtain additional information to determine proper business classification;
• Answering questions or complaints from the public, agencies or City departments; interpret and monitor compliance with City tax codes, rulings, policies or procedures;
• Making referrals to appropriate sources for services or information;
• Reviewing applications for completeness;
• Conducting investigations to obtain credit reports and information regarding real and personal property and other assets;
• Examining tax and/or other income documents;
Eligibility Worker
Lingo Staffing-Richmond, VA
March 2021 to August 2021
• Processes cases by verifying customer statements, completing evaluations and review sheets, setting up records and files, keeping applicants informed, advising of alternatives and maintaining records.
• Identifies suspected fraud cases, prepares summaries of facts for fraud and overpayment, represents the agency in hearings and court appeals and takes appropriate action as required; responds to state, federal and internal case review inquires; reviews and maintains program and policy manuals and prepares reports as needed.
• Assists with coordinating error management and prevention of financial services programs to include developing standard operating procedures; assists with evaluating accuracy and productivity utilizing quality and quantity data and developing and implementing corrective action plans and assists with identifying error trends and conducting/coordinating targeted case readings.
• Attends in-service and other training sessions and conferences and may represent the agency on committees or task force groups. Makes service referrals within the department and to other agencies as needed and resolves a variety of customer’s concerns.
• Performs other duties as assigned.
Client Services Representative
Randstad-Richmond, VA
November 2020 to March 2021
• Executes routine inbound and outbound call center activities concerning the business products/ services, using a standard script and established guidelines and under supervision, in order to meet SLAs
• Ascertains nature of the transaction/call and assesses whether it can be handled in place, needs to be transferred, or further follow-up is required, in order to provide client with appropriate resolution.
• Provides customer with appropriate standard information requested.• Derives all necessary information from customer to update database.
• Understands when to seek help and/or escalate to a more senior role.
Customer Service Representative
HireONE Staffing-Richmond, VA
October 2020 to December 2020
• Greet Customers
• Check In Customers
• Scan and Return Equipment
• Stock
• Help Process Payments
Customer Service Rep
Faneuil-Hampton, VA
August 2020 to November 2020
• Provides efficient and effective service to customers and prospects on all patron based services to a variety of inquiries and customer needs.
• Maintains sincere interest in providing stellar customer care.
• Understands customer needs, determines the appropriate course of action to meet those needs and completes or initiates the transaction.
• Exercises independent thinking in meeting customer expectations.
• Combines knowledge of product, good work ethic, effective time management skills, and human relations skills to meet performance standards and positively influence the client's image.
• Ability to process information quickly and accurately.
• Ability to handle routine customer transactions.
• Ability to work under time constraints.
• Ability to understand and apply new concepts.
• Ability to analyze information and evaluate results.
• Ability to effectively deal with complex customers.
• Ability to create positive customer relationships by defusing angry and upset customers.
• Demonstrates a commitment to learning quickly and effectively applying knowledge as well as supporting/creating a productive, positive work environment.
• Attention to detail-documentation and follow-up.
Administrative Clerk
U.S. Census Bureau-Richmond, VA
January 2020 to July 2020
• Process personnel actions and/ or payroll actions.
• Complete time-sensitive work which adheres to schedules established in order to meet payroll and other deadlines.
• Key in data from forms into a database.
• Review and verify personnel and payroll forms for completeness.
• Fingerprint new employees in the field and office then forward to security for processing.
• File and route forms to designated areas in a timely manner.
• Receive, control, and record incoming and outgoing shipments of supplies, kits, certified packages or mail, and miscellaneous equipment.
• Able to work in a supply room which would require standing, walking, stooping, reaching, pulling, and the ability to lift boxes up to 50 pounds.
Asset Protection Specialist
Walmart-Richmond, VA
August 2019 to December 2019
• Review Customer Receipts
• Deter Theft
• Monitor Camera Footage
• Review Possible Theft Occurrences
PRN
HCR ManorCare-Richmond, VA
July 2019 to September 2019
• Dietary Aide
• CNA In Training
Security Officer
SOS Security LLC-Richmond, VA
April 2019 to August 2019
• Patrol Interior and Exterior
• Control Flow of Patients
Human Resources Manager
Cedar Fair-Doswell, VA
March 2019 to June 2019
• Recruiting
• Answering/Directing Phone Calls
• Filing/ Emailing Prospective Candidates
• Scheduling Interviews
Nutrition Assistant
Dept of Veteran Affairs Medical Center-Richmond, VA
November 2018 to January 2019
• Nutrition and Food Services
• Prep Food
• Serve Food
• Pack Food
Office Assistant
Reynolds Community College-Richmond, VA
September 2018 to January 2019
• Recruitment and K12 Coaching
Client Service Representative
Teleperformance-Richmond, VA
June 2018 to August 2018
• Web Support
Store Associate
Lidl US Operations LLC-Henrico, VA
March 2018 to April 2018
• Stocked Merchandise
• Cashier
• Bakery
Patient Registrar
Robert Half-Richmond, VA
January 2018 to March 2018
• Check In Patients
• Pre-Register Patients
• Verify Insurance Coverage
Cashier/Customer Service
Sub Central-Richmond, VA
December 2017 to March 2018
• Cashier
• Stock
• Answer Phone Calls
• Place Orders
• Prep Food
• Serve Food
Amazon Fulfillment Associate
Amazon Flex-Richmond, VA
November 2017 to January 2018
• Pick
• Sort
• Scan Packages
Security Officer
US SECURITIES ASSOCIATES-Richmond, VA
October 2017 to November 2017
Monitor CCTV Systems
Patrol Interior and Exterior
Check Fuel Tanks
Patrol Penthouse
Customer Service Specialist I
Bank Of America-Richmond, VA
July 2017 to October 2017
Works With Deposits, Answer Phone Calls, Assist With Account Maintenance, Solve Problems Within Account
Traditional Security Officer
G4S-Richmond, VA
July 2017 to August 2017
Monitor CCTV Systems
Respond To Alarms
Patrol Interior and Exterior Of Buildings
Sign Guests In and Out
Unarmed Security Officer
Securitas-Richmond, VA
June 2017 to July 2017
Monitor CCTV Systems
Respond To Alarms
Patrol Interior and Exterior Of Buildings
Sign Guests In and Out
CRD- Member Services Rep
Concentrix-Richmond, VA
June 2017 to June 2017
Handles inbound telephone and written inquiries from pharmacists and doctors regarding prior authorization by screening and reviewing requests based on benefit plan design, client specifics and clinical criteria.
Provides information to clients, participants, pharmacists and doctors regarding participants pharmacy benefit, drug coverage and provide accurate procedures for medication exceptions.
Facilitates resolution of drug coverage issues and pro-actively address research and resolve issues while maintaining accurate and complete documentation of all inquiries for continuous improvement.
Works collaboratively with other associates and supervisor to ensure that best practices are shared. Other special projects as assigned.
Cashier
Travel Centers of America | TA Operating LLC-Ashland, VA
April 2017 to May 2017
• Cashier
• Stock
• Food Prep
Food Service Worker
Hanover County Public Schools-Richmond, VA
December 2016 to February 2017
Cashier
Stock
Cook Food
Prep Food
Plan Menus
Cashier
Kmart-Richmond, VA
November 2016 to January 2017
Cashier
Stock Returns
Check Processing
Bill Pay
Enrollment Agent I
MorphoTrust USA-Richmond, VA
May 2015 to October 2016
•Provide superior customer service to internal and external customers
•Perform basic maintenance and troubleshoot issues with fingerprinting equipment, including computer hardware and software
•Obtain successful customer fingerprint images and capture biometric information to meet or exceed program standards
•Verify customer identity and scan required documents into database system
•Successfully complete required biometric and data capture processes and paperwork on each customer
•Adhere to all company and departmental employment policies regarding security and confidentiality
•Perform administrative duties such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory, and requisitioning supplies
Sales Associate
Follett Corporation
January 2015 to April 2015
• Cashier
• Stock
• Returns
• Count Till
• Balance Till
Team Member
Target Corporation
June 2014 to January 2015
• Cashier
• Stock
• Returns
• Cook Food
• Prep Food
• Serve Food
Food Service Lead
Richmond Public Schools-Richmond, VA
July 2014 to December 2014
• Cashier
• Stock
• Cook Food
• Prep Food
• Serve Food
• Plan Menus
Banquet Server
Prep Food
October 2013 to January 2014
Historic Hotels LLC.
• Serve Food
• Prep Food
• Review Banquet Event Orders
• Set Up Events
• Break Down Events
Customer Service Representative, Lowe's Home Improvement Store
Returns
March 2013 to August 2013
Cashier
• Stock
• Returns
• Answer Phone Calls
• Direct Phone Calls
Education
Certificate in Lodging
Highland Springs Technical Center
September 2011 to June 2013
High school or equivalent
Highland Springs High School - Highland Springs, VA
Morgan State University Baltimore, MD Bachelor of Science, Finance Expected Graduation: June 2027 GPA: 3.65/4.0
Morgan State University Baltimore, MD Summer Academy of Actuarial and Mathematical Sciences (SAAMS) June-July 2023 Courses: Calculus, Introduction to Actuarial Science, Computer Science
WORK EXPERIENCE
Taste of Nigeria Houston TX Attendant February-July 2023
• Efficiently assisted 40 clients daily in a restaurant in downtown Houston, handling cash and credit card transactions.
• Seated guests, informing them of daily specials, aiding in a 10% rise in profit
• Collaborate with hostesses and managers to efficiently rotate clients throughout shifts and attend to special requests, such as planning and managing private events.
PROJECT/CASE COMPETITION
Morgan State University Baltimore, MD SAAMS Scholar June-July 2023
• Led a team of 5 in a summer program case competition focused on designing an innovative insurance product to mitigate cybercrime risks for businesses.
• Received recognition or accolades for outstanding performance or innovation in the case competition, highlighting leadership, teamwork, and strategic thinking abilities.
• Utilized data analytics techniques to assess the financial impact of cyber incidents and determine appropriate pricing and coverage terms for the insurance product.
ORGANIZATIONS
Morgan State University Baltimore, MD Finance Club Secretary Fall 2024-Present
• Worked closely with the club president to align the club’s activities with financial goals and member interests.
• Assisted in organizing finance-related events, workshops, and guest speaker sessions, ensuring smooth execution and participation.
• Maintained accurate records of all club operations, including financial transactions, attendance, and membership lists.
Morgan State University Baltimore, MD Investment Club (Active member) Spring 2024-Present SKILLS
Technical Skills: Microsoft word, Microsoft PowerPoint, and Google docs Soft Skills: Communication, Problem-Solving, Analytical Thinking, Teamwork, Languages: French Proficiency
EDUCATION
Meikha Quintyne
Current Address: 1200 N Dupont Hwy • Dover, DE 19901
Delaware State University, Expected May 2026 Dover, DE
Bachelor of Arts in Mass Communications with a Concentration in Digital Media Production and a minor in Marketing GPA 3.7
Relevant Coursework: Foundations of Mass Communications I & II, Writing in the Major, Study of Multi-Media, Principles of Advertisement, Abstract Math & Data Analysis, Digital Content Creation, Marketing Concepts, Business Marketing.
SKILLS AND SOFTWARE PROFICIENCIES
Microsoft Office • Adobe Systems • Microsoft Excel • Creativity • Google Office • 65 WPM • Analytical Skills • Team Management • Conflict Resolution Skills • Stress management • Fluent in English
WORK & LEADERSHIP EXPERIENCE
2022, On-going Thurgood Marshall College Fund Yard Ambassador & Influencer United States of America Ambassador
An ambassador program spent serving as the face of the TMCF brand on a respective HBCU campus while creating innovative ways to introduce fellow students, as well as faculty, to all TMCF has to offer.
● Conducted multiple creative activations per semester to incentivize students to engage in TMCF.
● Supported TMCF recruiters in the pre-coordination and day of facilitation of student information sessions, professional development, workshops, and/or faculty presentations.
2024 Federal Student Aid United States of America Program Specialist
A support role focused on guiding students through the new Free Application for Federal Student Aid (FAFSA) process and addressing challenges related to the Better FAFSA rollout.
● Managed communication at mass with students via a peer-led call center, answering questions, resolving issues, and offering support to incoming and returning students and their guardians..
● Handled day-to-day student inquiries, providing personalized assistance and step-by-step guidance to ensure successful FAFSA completion.
● Worked closely with HBCUs, predominantly Black institutions (PBIs), and historically Black community colleges (HBCCs) to address obstacles and ensure timely completion of financial aid applications.
2023,
On-going
Rockaway Development Revitalization Corporation
Queens, NY Program Supervisor
A supervisor position monitoring day-to-day operation of the program, managing program staff, and ensuring the successful implementation of program activities.
● Developed and implemented a comprehensive program structure for activities in the Summer Youth Program, catering to the needs and interests of the youth participants.
● Supervised a team of program staff, providing guidance, training, and support to ensure the successful execution of program activities.
Fall/Spring 2022-2023
HBO
Max Campus Coordinator/Ambassador
Dover, DE Program Coordinator
A coordinator position overseeing campus events for HBO Max including logistics, budgeting, and vendor coordination. Focused on student outreach and impactful experiences to engage campus culture.
● Planned and executed successful on-campus events and promotions to increase awareness and engagement with HBO Max among college students.
● Collaborated with both non-profit and student organizations, campus club, and campus media to develop partnerships and create co-branded marketing initiatives.
● Created marketing materials, including posters, flyers, and digital assets, to promote HBO Max on campus.
ACTIVITIES & HONORS
Presidential Scholar of Delaware State University • National Dean’s List: 2022, 2023 • HBCU Mister Peoples Choice • Founder/ President of Only The Hornets • National Honor Society • QVC Guest Host • Inaugural Cohort for DevCon 2023 • National Merit Scholar • Howard Memorial Scholarship Recipient: 2022, 2023, 2024 • Walmart Foundation Scholarship Recipient • TMCF Leadership Institute • New Student Orientation Ambassador • Athletics Department Marketing Chair • Residential Assistant: 2022-2024
● UtilizingadvancedstudytoolsandastructuredfasttrackprogramwithunlimitedexamattemptsandsupportforCFPcertification ChessClub September2022-Present Club member
● Overseebuildingmaintenancethroughregularcleaningandupkeep,sustainingawelcomingandfunctionalenvironment 21stCenturyAdvancementProgram August2021-May2022 Team Member
Wisteria Lane Petersburg, Virginia 23805 804-877-2330
Equi9772@students.vsu.edu
Objective:
• Seeking to secure a stimulating position within a high-powered organization that will allow me to expand my learnings, knowledge, and skills.
Professional Summary:
• Highly motivated and adaptable accounting student with over 20 years of customer service experience across diverse industries. Passionate about providing exceptional service and driven by a keen interest in accounting and computer information systems. Eager to leverage skills in audit, tax, and computer analysis to contribute effectively as an intern in a dynamic accounting firm.
Education
BACHELOR OF SCIENCE | DEC 2025 | VIRGINIA STATE UNIVERSITY
• Major: Accounting (GPA: 3.9)
Minor: Computer Information Systems
ASSOCIATE OF SCIENCE | AUGUST 2023 | J. SARGEANT REYNOLDS
• Major: Business Administration (GPA: 3.7) Magna Cum Laude`
Skills & Abilities
MANAGEMENT
• Ability to inspire others.
• Strategic thinking
• Relationship-building
• Recognition SALES
• Objection handling
• Negotiation skills
• Collaboration
• Time management COMMUNICATION
• Team building
• Presentation
• Active Listening
• Giving and receiving feedback LEADERSHIP
• Decisiveness
• Adaptability
• Planning setting objectives
• Creativity Experience
Night Auditor- Sina Hospitality-Fairfield Inn 2023-Present
• PERFORM END-OF-DAY ACCOUNTING TASKS, ENSURING ACCURACY AND COMPLIANCE WITH FINANCIAL REGULATIONS.
• CONDUCT AUDITS, RECONCILIATIONS, AND BALANCING OF DAILY FINANCIAL ACTIVITIES TO MAINTAIN FINANCIAL INTEGRITY.
• INVESTIGATE AND RESOLVE DISCREPANCIES IN ACCOUNTS, ENSURING PROPER RESOLUTION.
• MAINTAIN CASH DRAWERS AND ACCURATELY LOG RECEIPTS, CONTRIBUTING TO FINANCIAL TRANSPARENCY.
• PROVIDE ATTENTIVE ASSISTANCE TO GUESTS, ENSURING A POSITIVE EXPERIENCE.
Customer Service representative | Evergreen solutions | 2021 - present
• MANAGE A HIGH VOLUME OF CUSTOMER INQUIRIES, AVERAGING 100 CALLS PER SHIFT, WITH A FOCUS ON ORDER PLACEMENT AND INQUIRIES.
• DELIVER ACCURATE AND COMPREHENSIVE PRODUCT INFORMATION TO CUSTOMERS, ENSURING INFORMED PURCHASING DECISIONS.
• EFFECTIVELY RESOLVE CUSTOMER COMPLAINTS AND ISSUES, MAINTAINING A PROFESSIONAL AND EMPATHETIC APPROACH.
• CULTIVATE POSITIVE CUSTOMER RELATIONSHIPS THROUGH FRIENDLY AND COURTEOUS COMMUNICATION, RESULTING IN 50+ POSITIVE CUSTOMER REVIEWS.
Devin Young
devinl.young1@gmail.com | 301-804-8207 | Temple Hills, Maryland 20748 | Devin Young - LinkedIn
CERTIFICATIONS
● Introduction to Cisco Packet Tracer (Sept 2023) & Cisco - Introduction to Data Science (Feb 2024)
EMPLOYMENT HISTORY
Federated Hermes, Information Security Analyst Intern
May 2024 - Aug 2024
● Investigated 320+ phish alert submissions on Microsoft Outlook by using tools such as CrowdStrike, Mimecast, Microsoft Defender, VirusTotal, Email Hippo, etc
● Created tickets within Cherwell for those phish alert submissions and documented the findings of each investigation
● Communicated with end-users to help determine the legitimacy of certain phish alert submissions
● Participated in server and endpoint meetings regarding the company ’ s vulnerability management of software (with Qualys as the analysis platform)
● Customized the benchmark scans for “Federated Hermes Investments” to ensure that the hardware was configured for best practices (accessing policies within the security configuration assessment module of Qualys)
● Shadowed the desktop support, application support, identity and access management, cloud security, and domain architecture team
● Worked with a geographically distributed team (United States and United Kingdom)
Booz Allen Hamilton (NASA CyPrESS Contract), Cybersecurity Co-Op
Jan 2024 - May 2024
● Supported senior cybersecurity professionals on the “Cyber Incident Response Team” in investigating anomalous activity and reporting findings to client leadership in a timely fashion
● Shadowed Digital Forensics and Incident Response analysts in forensic analysis and detailed network investigations (tools that were used include SentinelOne, CrowdStrike Falcon, Splunk, etc )
● Assisted in the development of standard operating procedures for an asset compromise within NASA’s cybersecurity infrastructure
● Designed a visual workflow within PowerPoint that summarized the standard operating procedures for an asset compromise within NASA’s cybersecurity infrastructure
● Conducted research on 20 adversarial techniques within the MITRE ATT&CK Framework that are used to breach the cloud and network security of organizations, while also proposing a combined total of 48 new detections and mitigations to be listed under those techniques
● Gave full-time cybersecurity professionals on the “MITRE ATT&CK - Defense” team a unique approach that they could follow when suggesting their own detections and mitigations for adversarial techniques within the cloud and network realm
● Completed various capture-the-flag challenges through picoCTF
● Received 3 weeks of technical and professional training from cybersecurity experts at MITRE and Prelude
EDUCATION
Bowie State University, Department of Technology and Security
● Bachelor of Science in Computer Technology
● Concentration in Network Enterprise Infrastructure
● Senior Classification - 3.9 Cumulative GPA (Baltimore Gas and Electric Scholars Program)
Prince George’s Community College, Dual Enrollment (while in high school)
● 18 Credits earned
Oxon Hill High School, Science and Technology Program
● 4 1 Cumulative GPA
SKILLS
● Computer Networking (TCP/IP, OSI model, subnetting, etc )
● Python & Java (programming languages)
● Operating System Installation (virtual machines included)
● Server Administration (server management, adding users to domains, group policy management)
● Linux (relevant coursework)
● PC Architecture (relevant coursework)
● Wireshark & Snort (familiarity)
● Microsoft Office & Microsoft Access Database Development
Contribute my knowledge and talent to improving the way consumers engage with businesses. SKILLS
project management/teamwork
digital communication & visualization process improvement design thinking & research teaching
LEADERSHIP & HONORS
Delta Corresponding Sec. – 2024
Sigma Beta Delta International Business Honor Society -2023
Girl Scouts Gold Award – 2021
Jack And Jill Teen President & Distinguished Teen - 2021
BUSINESS MANAGEMENT
Hampton University – Expected Graduation May 2025
Dean’s List – 3.66 GPA
William R. Harvey Leadership Institute – Leadership Fellow & Scholarship Recipient
Part of a select group of students that go through an intensive, interactive curriculum and a 400-hour service-learning internship. Upon completion, students graduate with a minor in Leadership Studies.
Freddye T. Davy Honors College – Honor Student
Part of a select group of honor students that engage in challenging academic experiences through stimulating discussions, critical thinking, free inqu iry, and investigations.
EXPERIENCE
TOYOTA BUSINESS DEVELOPMENT PROGRAM
Spring 2024
Selected for a 5-week professional development program and scholarship.
2023 ENTERPRISE
CREDIT SUMMER ANALYST, BANK OF AMERICA
Summer 2023
Learned a lot about the bank’s underwriting process for client and business/corporation loans and the many functions involved in running Enterprise Credit. Selected for a Summer 2024 internship in the Enterprise Credit organization.
2023 GOLDMAN SACHS MARKET MADNESS – HBCU POSSIBILITES PROGRAM
January 2023 – April 2023
Selected for prestigious semester-long virtual master class, capstone project and scholarship. Selected for a 2024 internship with Asset & Wealth Mgmt.
SOCIETY FOR FINANCIAL EDUCATION AND PROFESSIONAL DEVELOPMENT
September 2022 - Present
Coordinate educational events, teach financial classes, and develop programs to reach peers. Financial certification earned. Participated and won the 2023 Financial Literacy Bowl with team of Hampton University student ambassadors.
CONGRESSIONAL INTERN FOR CONGRESSMAN JAMES E. CLYBURN, MAJORITY WHIP OF U.S. HOUSE OF REPRESENTATIVES
Summer 2022
Researched legislation, attended hearings and briefings and presented key take-away
1710 Arlington St. Apt. B | Philadelphia | PA | 19121 | 617-696-4661
EDUCATION
TEMPLE UNIVERSITY- Fox School of Business, Philadelphia, PA
Bachelor of Business Administration
Graduation: May 2025
Major: Accounting CPA Eligible: May 2026
Selected Courses: Advanced Financial Accounting, Federal Taxation, Statistics, Macroeconomics
PROJECT
Financial Record Keeping, Intermediate Accounting September 2023 – December 2023
• Built comprehensive financial statements covering a larger variety of transactions dealing with complex financial accounting issues including capitalizing leases, bond issuance, and diluted earnings per share (EPS)
• Utilized Excel to track and convert raw financial data by preparing journal, adjusting and closing entries, and analyzing company effects on financial statements
EXPERIENCE
VOLUNTEER INCOME TAX ASSISTANCE, Philadelphia, PA January 2023 – Present Tax Preparer
• Process tax returns for 45+ individuals and families through a government agency
• Communicate tax codes and federal regulations relevant to new clients
• Organize and document confidential information using W-2, 1099-R, and Schedule C forms
• Analyze tax returns to offer clients feedback, resulting in reduced tax due / increased refund
SNEAKER RESELLING BUSINESS, Milton, MA September 2017 – Present Owner
• Distribute limited edition sneakers to a network of international buyers through on-line distribution channels with 50 million members across 170 countries
• Forecast price trends through market research, resulting in over 50% profit on sales to date
• Manage and market sneaker inventory with selling price of over $7,000
THE BLACK DOG LLC, Oak Bluffs, MA May 2022 – August 2023 Assistant Retail Store Manager
• Led a team of 20 by ensuring clear operational procedures and fostering motivation for a local retailer
• Hired, scheduled, and trained employees on sales, cash register, and Point of Sale system techniques in a fast-paced environment with up to $40,000 in sales daily
• Directed store operations during reorganization, promoted to assistant manager after 1 month
• Acquainted new store manager with operational duties within 2 weeks during busiest season
• Answered questions about returns, pricing, and availability in a retail store with 30 locations
TUCKER ELEMENTARY SCHOOL, Milton, MA
September 2017 – June 2018 After-School Counselor
• Built a sense of belonging through a mentorship program to 40+ students
• Implemented curriculum tutoring students regarding concepts in math, reading and English
• Collaborated with peers executing karate and cooking club for 15 students semi-weekly
ACTIVITIES
Member, National Association of Black Accountants
January 2024 – Present Volunteer, Cape Verdean Recognition Committee July 2016 – Present Captain, Varsity Men’s Lacrosse March 2019 – June 2021
SKILLS
Software: Microsoft Office (Excel, Word, PowerPoint); Salesforce; HTML; Point of Sale Certifications: Advanced IRS Volunteer Training Certification
Brian Williams
The Bronx, NY 10467 | brianwilliams856@gmail.com | 347-714-1286
PROFESSIONAL SUMMARY
I am a knowledgeable student talented at learning quickly and adding value to any team. I have solid academic achievement paired with demonstrated commitment and integrity. I'm seeking an employment opportunity where I can collaborate with people and use my knowledge and skills. I intend to work toward my long-term goal of becoming a certified public accountant upon graduation. I'm optimistic that I'll be able to find an opportunity that enables me to pursue my passions and continuously learn new skills.
EDUCATIO
N
Delaware State University
Dover, De Bachelor of Science in Accounting Minor in Financial Planning Expected in 05/2025 GPA: 3.43/4.00
● Relevant Coursework: Principles of Accounting I, Principles of Accounting II, Intermediate Accounting I, Intermediate Accounting II, Business Law I, Business Law II, Cost Accounting, Individual Taxation, Managerial Finance, Personal Finance, Investments, Retirement Planning, Estate Planning, Financial Case Studies
EXPERIENCE
Delaware State University Dover, De Student Assistant at The Garage Maker Space 09/2023 - Present
● Support in drafting correspondences, creating business documents, and presentation creation while paying close attention to detail.
● Execute a variety of administrative tasks including marketing, outreach, event registration, and event setup for the College of Business.
● Supervise all student study sessions and events within The Garage Maker Space.
● Continuously monitored incoming and outgoing wire payments that needed to be repaired for customers.
● Provided analysis for wire transfers made both last year and this year on days of high volume in order to improve efficiency of wire repairs.
● Shadowed various teams within enterprise wire services to observe how the department as a whole operates.
United States Department of Agriculture Forest Service Jackson, Ms Forest Management Intern 06/2023 - 08/2023
● Assisted with budget preparation for the upcoming fiscal year by allocating predetermined amounts based on previous year’s expenditures.
● Contributed insightful ideas to the design and building of a program management developmental guide for new hires.
● Approved a wide variety of government contracts, agreements, and travel.
The Walt Disney Company Orlando, Fl Disney on the Yard Intern 05/2022 - 08/2022
● Demonstrated strong problem-solving skills and the ability to adapt to guests’ needs during ride operations and customer service.
● Engaged in appealing guest service by directing, greeting, and assisting a wide variety of guests daily.
● Made every effort to ensure the safety of guests and to create a memorable experience for them.
ACTIVITIES, CERTIFICATIONS, & HONORS
Activities: Presidential Member of The National Society of Leadership and Success, Member of Black Male Initiative, Member of Men’s Council, Member of Men of Color Alliance, Member of National Association of Black Accountants, Member of Financial Planning and Investments Club
Certifications: Project Destined Global Real Estate Academy - June 2023, Bank of America Investment Banking Virtual Experience Program - July 2023, KPMG Career Catalyst Program for Audit - July 2023, Mastercard Career Readiness Program - July 2024 Honors: Dean’s List Fall 2021, President’s List Spring 2022, Dean’s List Fall 2022, Dean’s List Spring 2023, Dennis J. Savage Memorial Scholarship Recipient, Equitable Holdings IMPACT DC Scholarship Recipient, MassMutual Close the Gap Scholarship Recipient, The Walt Disney Company UNCF Enhanced Corporate Scholarship Recipient, Public Company Accounting Oversight Board Scholarship Recipient PROJECTS
Kelley School of Business 13th National Diversity Case Competition
01/12/2024 - 01/13/2024
● Business case competition focused on identifying strategies to destigmatize clinical trials and help improve participation amongst underrepresented communities.
● Collaborated as a team to develop a strategy that included goals, recommendations, partnerships, and an efficient execution plan.
● Business case study focused on creating and developing a unique business proposal surrounding the concept of a product drop for Vol. 28.
● Encountered how various cross-functional groups collaborate to achieve goals in a fast-paced atmosphere.
TMCF | Molson Coors Innovation Challenge
11/16/2022 - 11/19/2022
● Business pitch competition focused on finding solutions for Molson Coors to draw in women and people of color for entry-level paid employment in manufacturing operations.
● Gained experience in venture ideation, business model canvas, pitching, intrapreneurship, and entrepreneurship
Malaysia Jones
Current Address: 1500 North Lombardy St • Richmond, VA 23220 (804) 314-0353 • mkjones@vuu.edu
OBJECTIVE
Organized and enthusiastic student seeking an internship to utilize my skills in the areas of leadership, critical thinking, and customer service.
EDUCATION
Virginia Union University Richmond, VA
Bachelor of Science in Finance and Banking, Minor in Entrepreneurship, May 2026
3.8/4.0 GPA
Relevant Coursework: Financial and Managerial Accounting, Principles of Finance, Legal Environment, Principles of Marketing, Professional Ethics and Development
SKILLS AND SOFTWARE PROFICIENCIES
Microsoft Office • python • Java Script • Tax audit • Conflict Resolution Skills • STATA• ACCENTURE AI • 10-Key • 60 WPM • Fluent in English • Microsoft Excel
WORK EXPERIENCE
CarMax Corporate Office
Customer Experience Associate (tech) Richmond, VA November 2020-December 2021
• Received inbound calls (6 calls every hour= averaging 42 calls every work shift) and placed outbound calls (150 calls every week).
• Maintain a lead with each customer before, during, and after their car buying experience which helped build rapport.
• Assisted customers using multiple channels of communication such as phone, computer, and in person. Assisted the technology department with establishing software development and maintenance for the appraisal process
INTERNSHIP
AND LEADERSHIP EXPERIENCE
Apple Pathway Alliance
January 2024-December 2024
• Built authentic connections with Apple employes from diverse backgrounds and participated in technical projects applying lessons learned from the classroom and real-world context
Goldman Sachs
January 25-26, 2024
• Toured Goldman Sachs and networked with employees by shadowing and learning aspects of the business both technical and non- technical.
FARE Financial Panelist Speaker
September 13, 2023, Washington D.C (Howard University)
• Delivered a perspective on HBCU students in school and what essential opportunities that would benefit around career goals and the importance of bridging the Gap between big financial firms onboarding majority PWI students verses HBCU student with the same qualification and experiences.
Boston College: Research Fellowship
Boston, Massachusetts June 4-August 12, 2023
• Activities involved assisting center researchers with their ongoing projects through literature reviews, data collection / analysis, and training on basic statistical software.
Goldman Sachs: Emerging Leaders Series
May 23-24, 2023
• Discovered careers within Goldman Sachs, received a mentor to assist with interviewing, and internships for Summer 2024 and 2025.
Capital One Summit Participant
May 16-17,2023
• Participation at the summit provided in-depth information about the life of a business analyst at Capital One, and associates provided networking, skill set, and interview preparation.
Capital One Business Analysts Mini Mester Participant
June 12-17, 2023
• A 5-day immersive experience giving exposure to business casing, soft skills, and intensive preparation essential for Capital One’s BA programs.
Capital One Immersion Program-Thurgood Marshall College Fund
January 30-February 2, 2023
• As a participant, 30 out 500 students that applied received post-graduation corporate careers. The program also provided skill development opportunities and career readiness programming that assisted with bridging the gaps between student familiar environment and the expectation of corporate America. professional, and ca Business Analyst Summit
May 16-17,2023
• The summit provided in-depth information about the life of a business analyst at Capital One, and associates provided networking, skill set, and interview preparation.
Business Analysts Mini Mester Participant
June 12-17, 2023
• A 5-day immersive experience giving exposure to business casing, soft skills, and intensive preparation essential for Capital One’s BA programs.
ACTIVITIES
AND HONORS
Presidential Scholar: 2022-2023, 2023-2024 • Virginia Union University, SGA VP of External (2023-2024) • Mentor, Marching Band • National Society of Black Engineers (NSBE) (2022) • Zeta Phi Beta Sorority Inc, Secretary• Sigma Nu Tau National Honors Society (2024) • UNCF Link Scholar (2024) • Thurgood Marshall College Fund (TMCF) Scholarship Recipient (2023) •
Relevant Courses: Business Writing, Principles of Accounting II, Business Professional Development, Business Statistics, Principles of Economics I & II, Financial Literacy, Digital Literacy & App Software, Management Info Systems, Financial Statement Analysis, Financial Markets & Institutions, Organizational Behavior, Advanced Professional Development Envestnet Institute on Campus program 11/2023
• Broad-based training in asset and wealth management with an emphasis on managed solutions
• Learned the essential language of investment management and its ever-changing products and technologies.
Experience
Westminster Rescue Mission, Academy of Finance Intern
• Administering money deposits for QuickBooks
• Setting up budgets in Excel for grants.
• Providing invoices to clients.
• Overseeing and organizing files and money bags.
Caliday, Substitute
Feb. 2022– May 2022 Westminster, MD
March 2022– Nov. 2023 Sykesville, MD
• Fostered a positive and inclusive learning environment by effectively managing classroom dynamics and encouraging student engagement.
• Adapted to diverse grade levels and subject matters, showcasing versatility and flexibility
• Maintained accurate records of daily activities, attendance, and notable incidents
Walmart, Front End Cashier
July 2023– Present Westminster, MD
• Accurately handled cash, credit card, and electronic payments while operating the cash registers.
• Effectively addressing customer inquiries, resolving issues, and promoting a positive shopping experience.
• Maintained a clean and organized front-end area, including cashier stations and adjacent spaces.
Activities and Honors
Finance Club, President
Finance Club, Vice President
Finance TV, Assistant
Howard University Wall Street Comes on Campus
Investment Club
National Association of Black Accountants
HBCU Trading Challenge
Janney Montgomery Scott LLC Trading Floor Tour
T. Rowe Price Trading Floor Tour
African Student Organization
Emerge Dreamteam, Production and Socials/communications
Emerge Life group, Discipleship Leader
Certifications
• National HBCU Business Deans Roundtable and Student Summit
• Wall Street Prep: Financial Statement Modeling, DCF Modeling
● Collaboratedwithsectionaswellasindividualstudentstoimprovemusicalityandperformance 21stCenturyAdvantageProgram, Sponsored Team Member | Washington, D C
Current Address: 112 W 76th Street New York, NY 11208
Permanent Address: 14109 Strathmoor St Detroit, MI 48227
(850)-955-4017 • Zlawlipscomb45@gmail.com
EDUCATION
Grambling State University Grambling, LA
Bachelor of Science in Mathematics and Computer Informatics;
Relevant Coursework: Business Operations I, Sports Management, Atmospheric Chemistry & Physics, Biostatistics,Abstract Geometry
SKILLS AND SOFTWARE PROFICIENCIES
Microsoft Office• MS InfoPath • Conflict Resolution Skills • 10-Key • 75 WPM • Adaptability • Communication
WORK & LEADERSHIP EXPERIENCE
Summer 2023
GSK Philadelphia, PA Intern
A summer internship spent working with statistics department on several expansion projects
● Recommended and implemented renovations program for out-of-date facilities
● Managed and completed more than ten (10) projects in less than three (3) months
● Designed presentations for supervisor to present to potential clients based upon results and analysis of research
Summer 2021
Coca-Cola Atlanta, GA Freelance Employee
A assignment spent assisting the chemicals technology group as well as helping in the continuing efforts of different programmatic needs
● Recommended and implemented new switching center design, which resulted in improved equipment maintenance and switching operations
● Achieved one hundred forty (140) percent growth in productivity for the department
May- August 2020
GSU Grambling, LA Research Assistant
A volunteer position with GSU Intramural responsible for helping with program coordination, distribution of materials, event planning, office needs, and general office & field projects
● Trained staff on use of new programs and developed voice-automation system that increased productivity, which allowed fifteen (15) percent reduction in staffing needs
● Increased the mentoring program participant numbers by seventy-three (73) percent in three (3) months
ACTIVITIES & HONORS
National Dean’s List; 2018, 2019, 2020 • Grambling State University, SGA Member • INROADS Member, FSUB Secretary •
National Society of Black Engineers (NSBE) • National Honors Society • National Merit Scholar
1858 Longfellow Street
Baldwin, New York 11510
(631)530-2432
Jordynkailaa@gmail com
Jordyn Kaila Isaacs
SKILLS
Communication & Interviewing
Adobe Photoshop & Premiere Pro
Video Editing & Production
ENPS & Canva
Creative Writing & Photography
Broadcasting
EDUCATION
Hampton University, Hampton, Virginia
Bachelor’s Degree in Journalism with Leadership Studies
August 2022 - May 2026
Baldwin Senior High, Baldwin, New York High School Diploma September 2019 - May 2022
Successfully completed four years of high school
EXPERIENCE
Knight Science Journalism at MIT, Cambridge, Massachusetts - HBCU Fellow March 2024 - Present
• Selected to attend MIT for training and networking with veteran science journalists while creating articles throughout the fellowship
The White House Press, Hampton, Virginia - Hampton University Media September 2023
• Represented the White House Press at Vice President Kamala Harris's "Fight for Freedom" college tour, covering media and press relations for the event
Hampton University Athletics Sports Information, Hampton, Virginia - Researcher & Writer September 2023 - Present
• Produced content for the athletic department, including broadcasting, photography, and research
Hampton University, Hampton, Virginia - Sports & University Relations Marketing Intern September 2022 - Present
• Enhanced marketing strategies, fostered connections, increased program visibility, and gained expertise in sports marketing and university relations
Hampton University Saber Sports, Hampton, Virginia - Reporter & Anchor September 2023 - Present
• Conducted live and taped interviews, reported live from events, and delivered information from mobile broadcast units
The Hampton Script Newspaper, Hampton, Virginia - Staff Writer September 2022 - Present
• Produced accurate, engaging, and fact-checked stories while investigating community issues and creating well-received reports
WHOV TV, Hampton, Virginia - Staff Writer & Reporter September 2022 - January 2023
• Wrote, edited, and proofread engaging content and produced high-quality programs under deadlines
NASA Science Communication Intern, Hampton, Virginia - Staff Writer February 2023 - June 2023
• Produced articles for the general public on NASA's role in disaster preparation and response
AWARDS & INVOLVEMENT
The Dean's List, Hampton University 2022-2024
Inducted into the prestigious William R Harvey Leadership Institute
Named Miss NABJ at The Hampton University Chapter for the academic year 2024-2025
