Flourishing Northallerton company strikes gold

CTS UK, the flourishing North Yorkshire based business supply chain specialist, has been recognised for its outstanding internal quality management system by obtaining the coveted BS EN ISO 9001:2015 accreditation.

Implementing the ISO 9001 quality management system demonstrates CTS’s commitment to ensuring, through its own agreed processes and procedures, that it implements everything that has been agreed on to ultimately deliver the highest standard service to its customers and offer continuous improvements. The company also implements a systematic way of correcting any defects in a product or service.

Howard Gill, (pictured) managing director explained: “This accreditation is one of the most widely used management systems globally and it reflects our effective processes and procedures, a critical tool for maintaining partnerships, profitability and increasing market potential.”

“This is a huge milestone for us and a ringing endorsement of what we have achieved in our two years of trading. It is also a massive tribute to our hard-working team for their dedication in following processes and procedures to ensure our customers receive a top-level service.

The key elements of this accreditation are:

• Customer focus

• Leadership

• Involvement of People

• Process Approach

• System Approach to Management

• Continual Improvement

• Factual Approach to Decision-Making

• Relationship Management

“I’d like to say a huge thank you to all our staff, who have made this accreditation possible. Their hard work and commitment mean that our future as a company is very bright,” added Howard.

AJ Swinbank, founder and chairman of CTS UK commented: “This recognition of our internal quality management systems comes at an important time for us as we build upon our substantial progress during the past two years and seek to increase our product and client base. We are expanding quickly, with increased turnover and profits in 2021, new premises in Northallerton, new clients and brand-new state-of-the-art machinery.”