Bleep are the supplier of an EPOS system for two of the Manchester Arenas most coveted areas, The View Bar, an alternative to the concourse areas, and the arenas 24 Executive Suites, each with private bar, full catering menu and waiter service. Both areas required a solution that was fast, reliable and accessible, with various printing functionalities, all managed and controlled by Bleep Back Office software. Bleep installed a solution that was quick and effective in processing transactions, a vital attribute for a leading events venue, as service time is limited during any event, so fast transactions are necessary to maximise sales. In addition, the terminals needed to be simple and straight forward to use, assisting with service speed and also because of high volumes of staff, meaning users differ on an event by event basis. Both the View Bar and the Executive Suites have reaped the rewards of a Bleep system, with our user friendly terminals allowing all staff, to provide a fast and effective service, ideal for queue busting and dealing with large numbers of requests in short spaces of time, ensuring and encouraging customers to make purchases as and when they require, thus increasing the average spend per head in each area. Picture Courtesy of Versus Cancer
Bleep UK PLC
www.bleeepplc.com
Key Facts: Site: • • • • •
Managed and Operated by SMG Europe Opened in 1995 and has staged the biggest names in live entertainment Largest indoor venue in Europe with a capacity of 21,000 Attracts over 1 million visitors each year Consists of Merchandising, Food & Drink, Bars & Private Boxes
Key Facts: Equipment: • • • • •
Bleep Touch Screen Terminals Receipt & Kitchen Printers linking all areas Bar Dispense Printers Bleep Back Office software managing sales and stock All covering the View Bar and Executive Suites
"Our staff find the terminals very user friendly and they allow us to process orders much more quickly. This is important to us as we are constantly striving to give our customers the highest level of service."
Sue McCarthy, Food and Beverage Director, Manchester Arena
info@bleepplc.com