Bleep was selected by the Oyster & Otter as their preferred supplier of EPOS, despite a competitive tender process. This was largely due to our proven track record servicing the hospitality and dining industry and also through Bleep's reputation as a designer and manufacturer of high quality, reliable and innovative touch screen till terminals. The Oyster and Otter required a fully integrated EPOS system that offered point of sale efficiency and effectiveness in the restaurant, at the bar, and in the takeaway, while also providing overall management and control over stock, sales and staff. The system also needed to be flexible enough for changes, both in the short term, in terms of daily menu amendments and specials, and the long term, with future establishments needing to link in to the Back Office software, for a clear, overall picture of the entire operation. Although this presented some challenges for Bleep, the installation was quick and simple, with our EPOS system exceeding expectations since the initial opening. All aspects of the operation work seamlessly together, making things easier for staff and management alike. Benefits realised by the firm include, high levels of customer service and a positive customer experience at the point of sale while also generally providing efficiency and control over stock, sales and staff. Bleep UK PLC
www.bleeepplc.com
Key Facts: Site: • • • • •
Independent, family run business Seafood led gastro pub Specialises in locally sourced fish and meat dishes Based in Feniscowles, near Blackburn, East Lancashire Opened in March 2011, with more to follow
Key Facts: Equipment: • • • • •
Bleep TS-750 Touch Screen Terminals Bespoke Software specifically designed with their operation in mind Receipt & Kitchen Printers Chip & Pin device & Cash Drawers Web Back Office Software, linked in with other sites as and when they come online
"The results of implementing a Bleep EPOS Solution have exceeded expectations. We highly rate both the Bleep equipment and support, and certainly feel we made the right choice with Bleep!"
Joycelyn Neve, Managing Director, Oyster & Otter
info@bleepplc.com