20 July Blenheim Sun

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You’ll know it’s clean when you...

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Inside The Sun

READ ONLINE NOW www.blenheimsun.co.nz

Ken’s invention Ken Lawrence now has patent for his Rotar y Valve Design for internal combustion engine.

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Alzheimers Hat Week Remember to wear your hat for Alzheimers Week, like the staff at The Fix Cafe in Blenheim.

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Tickled pink with grass mowing Sustainability and biodiversity comes in many shapes and sizes at Yealands Estate - the newest addition being miniature kunekune pigs.

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un S The

Wednesday July 18, 2012 PH: 5777 868

Blenheim Marlborough

Sun Weather

Today 1-15

Thursday 3-14

Friday 3-14

Saturday 3-12

Outlook for Today Fine. Cold start. Light winds.t

Flea in the ear for salesman After reading last Friday’s article ‘Over zealous HRV salesman,’ in The Sun, Maggie has made contact, wanting to share her letter of complaint. By Annabelle Latz By the time Maggie got her quote for a heat recovery ventilation system from the salesman on her doorstep, she was angry and exhausted. The Blenheim resident, who did not want her last name or address printed, showed interest in the product on display at the Marlborough Home and Garden Show earlier this month by company HRV. The following morning she received a visit from one of its salesmen. “I just wanted a quote, so I could sit down and read the information, and have it all here.” Maggie said the salesman was friendly enough when he first arrived. “But within five or 10 minutes I could see his procedure.” She was told she had damp drapes, and was susceptible to asthma. Maggie has double glazing and a heat pump. “My house is already warm.

Blenheim residents are concerned that elderly people will be pressured into buying products they do not need.

I just wanted a quote.” “I just thought he’d come in, be in the loft taking a measurement, measure up and then go.” She said he kept going into his briefcase and bringing out more information. “He kept saying ‘You’re rushing me,’ and would then go off on

another tangent.” Maggie finally got her quote, for $4,053.75, and within a couple of minutes he had knocked off $500. By this stage Maggie had lost all interest. “I was so angry with him, the more he went on, the angrier I got. I gave him half an hour, then

I chucked him out.” HRV salesmen’s behaviour in Otago is also upsetting potential customers, including bully tactics, not leaving people’s houses until they agree to a sale, and damaging houses. Continued page 2.

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Simple steps to a cleaner house Page 14 & 15 Everyone gets The Sun

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84B Colemans Road, Blenheim • P.O. Box 5140, Springlands, Blenheim 7201


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