ACS Pages

ARMY VOLUNTEER CORPS

MONDAY - FRIDAY // 7:30AM - 4:30PM The Fort Bliss Army Volunteer Corps (AVC) supports the Army’s mission to promote and strengthen volunteerism by uniting volunteer efforts, support professional management, enhance volunteer career mobility, and establish volunteer partnerships. All this is to support individual personal growth and life-long volunteer commitment. The Fort Bliss AVC office is the center for volunteer recruitment, referral, recognition and professional development for volunteers and volunteer leaders. Volunteers can be placed in a wide variety of positions throughout the installation and the El Paso community. Through volunteer service, volunteers can learn or improve skills and gain work experience to increase self-confidence and improve marketability for paid positions. Every minute and every hour that someone volunteers, they contribute to improving the quality of life of our community; therefore, volunteers change the world. Join the movement to make our installation, our city, our nation a better place for all – Change the World, Volunteer! Check out Fort Bliss Volunteer Corps on Facebook: @FBArmyVolunteerCorps.

250 Club Road | 915-569-4ACS INTRODUCTION TO VOLUNTEERING WORKSHOP

AUGUST 4 // 10 - 11:30AM Interested in volunteering within the Fort Bliss or El Paso Community? The first place to start is the Installation Volunteer Orientation. This orientation provides information about available volunteer opportunities within the Fort Bliss and El Paso area. Community expectations and requirements of volunteering and information on volunteer awards.

“Refer to bliss.armymwr.com for class dates, search “AVC.” 250 Club Road | 915-569-4ACS

VOLUNTEER MANAGEMENT INFORMATION SYSTEM (VMIS)

SEPTEMBER 7 // 10 - 11:30AM The Fort Bliss AVC exclusively tracks volunteer hours using the Volunteer Management Information System (VMIS) on the web at Army Web Portal (armyfamilywebportal.com). The system was developed to give the Army a real-time snapshot of volunteer activities at any given time. VMIS provides all the tools needed to track AVC volunteer hours, manage and track volunteers, post-open volunteer positions, and more.

Refer to bliss.armymwr.com for class dates, search “AVC.”

ARMY FAMILY TEAM BUILDING Army Family Team Building (AFTB) is an educational program which provides training to prepare everyone in America’s Army to function at the highest level in any given situation. This training was last updated in 2013 and improves personal/family resilience and preparedness, enhancing overall Army readiness. AFTB offers free educational training for Soldiers, Family members and DoD Civilians. Classes are in-person and can be scheduled virtually upon request. Join us to learn about community resources, military terms, benefits, leadership skills and more. WELCOME TO FORT BLISS JULY 7 // 1 - 4PM In this class, learners will gain knowledge of the mission, commitment required and the challenges of military life in order to define realistic expectations to positively impact their military life experience. Additionally, learners will be able to communicate effectively using military specific acronyms, terms and time, comprehend military structure including rank, chain of command and basic unit organizations understanding. Learners will gain understanding of military customs, culture and courtesies leading to personal understanding and a sense of belonging. BOUNCE BACK, DON’T CRACK

JULY 20 // 9AM - 12PM SEPTEMBER 27 // 9AM - 12PM Patrons will be able to evaluate problem solving strategies, generate effective solutions in their professional and personal lives. Patrons will develop an understanding in maintaining healthy personal relationships and identify the benefits of being supporting military community members. Learners will study change and determine strategies for positively managing change to increase resiliency and reduce the effects of stress. COMMUNICATING THROUGH CONFLICT JULY 27 // 1 - 4PM Learners will construct communication strategies to successfully convey information and develop techniques needed when exploring causes and benefits of conflict developing innovative approaches to conflict management. FORMAL FUNCTIONS AUGUST 3 // 1 - 4PM Participants will learn how to function at a Military social event. We will be offering classes such as; Customs, Courtesies, Ceremonies & Traditions, Military Social Functions, Receiving lines and much more. POWER HOUR AUGUST 9 // 9 - 10AM Learners will discuss the definition and characteristic of resilience, develop, and evaluate problem-solving strategies and preparedness plans to increase personal resilience. GOT LEMONS, MAKE LEMONADE AUGUST 11 // 9AM - 12PM Learners will discuss the definition and characters if resilience and develop strategies to increase personal resiliency. Learners will also examine stress within their personal and professional lives and develop stress reduction techniques to live a resilience military life. BE PART OF THE TEAM AUGUST 24 // 1 - 4PM Learners will differentiate personality traits to discover effective ways to interact with peers, co-workers, friends and family in addition to appraise relationships and interpret healthy personal and professional relationships. WHO ARE YOU TALKING TO? SEPTEMBER 8 // 9AM - 12PM Learners will be able to identify and recognize personality traits. They will learn how to use effective communication skills and develop strategies to help them build and maintain healthy personal and professional relationships. WHAT KIND OF LEADER ARE YOU? SEPTEMBER 13 // 1 - 4PM Learners will identify their innate leadership approach and examine the alternative styles of others to incorporate various approaches into their personal and professional lives. Leaders will also gain skills to differentiate between the role of coach and of a mentor. They will be able to assess their strengths, challenges and behavior of leaders in these roles. As well, as identify effective feedback techniques to incorporate into their roles as leaders. WHAT’S IN IT FOR ME? SEPTEMBER 22 // 9AM - 12PM Learners will be able to identify, differentiate, and understand how to access community resources. They’ll learn what military benefits and entitlements are available to Soldiers and their Families.

MOBILIZATION & DEPLOYMENT

MONDAY - FRIDAY // 7:30AM - 4:30PM The Mobilization and Deployment Program provides Active- Duty, reserve and guard units with pre- and post- deployment/ mobilization briefings, Soldier and Family Readiness Group assistance, information & referral services, resource materials, and Operation R.E.A.D.Y. (Resources for Education about Deployment and You) training. Training modules provide practical instruction pertaining to ongoing readiness. Topics include Understanding and Planning for Military Separation and Pre-deployment Ongoing Readiness, Coping with Separation, and Financial Planning. The materials are designed to support unit commanders in preparing service members, Civilian employees and their Families for military operations.

FRC | 250 Cub Road | 915-569-5500

CARE TEAM TRAINING

JULY 21 // 9AM-12PM AUGUST 18 // 9AM-12PM SEPTEMBER 22 // 9AM-12PM The purpose of the Care Team is to offer short-term care and support to Families of deceased and seriously wounded Soldiers until the Family’s own support structure is in place. Care Teams are not mandatory, but are an additional way battalions can provide valuable support to Families. REAR DETACHMENT TRAINING MONTHLY Rear Detachment Command (RDC) Training is offered monthly during the Commanders/1SG Course given by Garrison Command Directorate of Plans, Training, Mobilization and Security (DPTMS). RDC training focuses on the command responsibilities of the Soldier Family Readiness program to include Family Readiness Groups, Family Readiness Support Assistants, Family Readiness Liaisons, staff functions, community resources and Casualty Response Teams. DPTMS Training Section publishes the schedule for the Commander/1SG Course. Phone: 915-744-2767 KEY CONTACT JULY 13 // 9 - 11AM AUGUST 10 // 9 - 11AM SEPTEMBER 14 // 9 - 11AM Key callers are a vital part of the SFRG leadership team and perform an essential SFRG mission activity. This training provides the information that is most critical to understanding and performing the key caller role. SFRG VOLUNTEER LEADER TRAINING JULY 6 // 9AM - 2:30PM AUGUST 3 // 9AM - 2:30PM SEPTEMBER 7 // 9AM - 2:30PM The Soldier Family Readiness Group (SFRG) Course is provided by the Army Community Service (ACS), Mobilization and Deployment Program. The training is available for all SFRG members and is offered once a month. The following classes are required to receive a SFRG Leader Certificate: Creating and Maintaining a SFRG, Leadership for SFRGs, Building Your SFRG Volunteers, Making Contact (Phone tree Point of Contact), and Newsletter for SFRGs, Money Matters, Building Your SFRG. FUND CUSTODIAN JULY 13 // 1 - 3PM AUGUST 10 // 1 - 3PM SEPTEMBER 14 // 1 - 3PM Fund Custodians and alternates will identify resources needed to operate a SFRG. They will learn about forms of funding available, setting up a bank account, the roles of a fund custodian, fund-raising, donations and solicitation.

COMMAND FAMILY READINESS REPRESENTATIVE

JULY 20 // 9AM - 3PM AUGUST 17 // 9AM - 3PM SEPTEMBER 21 // 9AM - 3PM This class is designed to provide training for Command Family Readiness Representatives (CFRR) who are appointed to assist in managing the SFRGs. They will learn how to organize unit level readiness groups, SOP’s, SFRG structure, managing and tracking volunteers, community resources, regulations. SFRG COMMAND TEAM TRAINING AUGUST 24 // 9AM - 12PM For times and dates please visit: www.bliss.armymwr. com Designed to prepare commanders on the operational, logistical and administrative aspects of the SFRG. This course will introduce the new ARMY Regulations 600-20 and the changes made to the SFRG operations. EMPLOYMENT READINESS MONDAY - FRIDAY // 7:30AM - 4:30PM The Employment Readiness Program (ERP) delivers weekly orientations to educate spouses on services available to them and employment opportunities in the local area. Employment Orientation is required before attending all other ERP classes. Registration is encourage.

2494 Ricker Road | 915-569-5838 bliss.armymwr.com/programs/employment-readiness-program-erp

EMPLOYMENT ORIENTATION

EVERY TUESDAY AT 10 A.M.

CALL OR VISIT BLISS.ARMYMWR.COM TO SIGN UP The Employment Readiness Program (ERP) delivers weekly orientations to educate spouses on services available to them and employment opportunities in the local area. Employment Orientation is required before attending all other ERP classes. Registration is encouraged. FEDERAL RÉSUMÉ CLASS AUGUST 10 // 9AM - 12PM

CALL OR VISIT BLISS.ARMYMWR.COM TO SIGN UP Applying for federal employment is different from in private industries. Learn how to succeed in the governments’ intricate hiring process. Both first-time applicants and those already within the government system will learn something new here, as application processes change over time. ACE YOUR NEXT JOB INTERVIEW JULY 27 // 9AM - 12PM SEPTEMBER 28 // 9AM - 12PM

CALL OR VISIT BLISS.ARMYMWR.COM TO SIGN UP This class will cover types of job interviews, preparation for the meeting, and the three parts of an interview. Learn how to answer common, behavior-based, difficult and illegal interview questions. Proper follow-up techniques, job fair etiquette, appropriate attire, and tips on salary negotiation will also be covered. LET’S START YOUR OWN BUSINESS JULY 21 // 9 - 10:30AM

CALL OR VISIT BLISS.ARMYMWR.COM TO SIGN UP The workshop will be conducted by the technical assistance providers of the Women’s Business Border Center of the El Paso Hispanic Chamber of Commerce. The experts in business development will cover the key elements of formalizing a business plan, financial projections, and the basics of licensing/permits. The session will also provide information on the various lending options that are available for small businesses. Make sure to attend this free session to turn your business idea into a reality. FINANCIAL READINESS PROGRAM

MONDAY - FRIDAY // 7:30AM - 4:30PM The Financial Readiness Program (FRP) offers counseling and training for Soldiers, Retirees, and their Families. FRP works with Army Emergency Relief (AER) to ensure emergency assistance is available to meet a valid financial need. The mission of the FRP is to reduce indebtedness, minimize the need for emergency financial assistance and prevent financial difficulties. FRP helps Soldiers and their Families live within their means and provide solutions for a brighter financial future. Registration is encouraged.

2494 Ricker Road | 915-569-8376 bliss.armymwr.com/programs/financial-readiness-program

FINANCIAL SERVICES

CALL OR VISIT BLISS.ARMYMWR.COM TO SIGN UP The Financial Readiness Program offers counseling to individuals seeking assistance in a variety of financial situations to include: • Consumer Credit Counseling • Personal Financial Coaching • Credit Report Reviewing • Consumer Advocate • Financial Education Workshops • Financial Education Classes • Financial Readiness Touchpoints/Milestones Training FINANCIAL READINESS WORKSHOPS

CALL OR VISIT BLISS.ARMYMWR.COM TO SIGN UP The Workshops are a one-stop shop that provides Service Members, Retirees, and their Families with Hands On Training to resolve financial situations that would normally be resolved in during a One-on-One appointment. DEPARTMENT OF DEFENSE TOUCHPOINTS/ DEPARTMENT OF THE ARMY MILESTONES TRAINING

CALL OR VISIT BLISS.ARMYMWR.COM FOR MORE INFORMATION Service Members can go to https://olms.armyfamilywebportal. com/ to conduct the training and receive their Certificates of Completion that they must upload on their DPTMS training portal. For Transition also contact SFL-TAP Assistance at 915-568-7996 / 3870 / 4472. COMPANY COMMANDER & 1ST SERGEANT AER TRAINING SEPTEMBER 28 // 1:30 - 2:30PM Fort Bliss AER offers Company Commander & First Sergeant Quick Assist Training. Registration is encouraged. UNDERSTANDING YOUR CREDIT JULY 13 // 1:30 - 2:30PM

CALL OR VISIT BLISS.ARMYMWR.COM TO SIGN UP This class will explain the different types of accounts that exist and the importance of understanding your credit report, so you can maintain your security clearance, debt to income ratio, and tips on how to improve your credit score. DEBT MANAGEMENT AUGUST 24 // 1:30 - 2:30PM

CALL OR VISIT BLISS.ARMYMWR.COM TO SIGN UP Learn how to set up a plan, contact creditors and negotiate interest rates to establish a new monthly payment. The goal is to pay off your consumer debt in its entirety to reach financial freedom. PLANNING & BUDGETING & TAXES AUGUST 3 // 1:30 - 2:30PM

CALL OR VISIT BLISS.ARMYMWR.COM TO SIGN UP This class will help you evaluate your current financial situation; obtain the basic principles of planning, budgeting, and your taxes to achieve your financial goals. FIRST TERMERS FINANCIAL READINESS

AUGUST 10 // 9 - 11:30AM

CALL OR VISIT BLISS.ARMYMWR.COM TO SIGN UP Join Financial Readiness to learn more about the tools you need to manage your assets wisely. This class will help you understand the basics of cash flow management and if needed debt management. Learn how to start out on the right foot and keep your spending smart. FUNDAMENTALS OF BANKING SEPTEMBER 14 // 1:30 - 2:30PM

CALL OR VISIT BLISS.ARMYMWR.COM TO SIGN UP Learn the basics of debt management and the principals to reconcile your bank statement in order stay on top of purchases made with your debit card. CAR BUYING & INSURANCE AUGUST 17 // 1:30-2:30PM

CALL OR VISIT BLISS.ARMYMWR.COM TO SIGN UP Buying a car is a major purchase. There’s a lot to know from sticker prices to auto loans to warranties. Avoid paying more towards a car than you need. Do your homework ahead of time, get advice from ACS Personal Financial Readiness counselors. BRS/TSP/RETIREMENT/SBP JULY 27 // 1:30 - 2:30PM

CALL OR VISIT BLISS.ARMYMWR.COM TO SIGN UP In this crucial class participants will learn how to set goals to achieve a healthy retirement. You will learn the differences between short/long-term investments. You will obtain a thorough understanding of all TSP Funds, its components, rules, matching contributions, tools, references, and the timeline of the Thrift Saving Plan. ARMY EMERGENCY RELIEF MONDAY - FRIDAY // 7:30AM - 4:30PM / 915-568-4706 The Army Emergency Relief (AER) provides financial assistance to active and retired Soldiers and their dependents when there is a valid need. Loans are interest free. Spouses requesting AER assistance must have a current Special Power of Attorney (SPOA), military ID and documentation to support their request. Under the Commander and First Sergeant Quick Assist Program, Commanders or First Sergeants may approve assistance of up to $2,000 for Active-Duty Soldiers. If you are not near an Army installation, you can go to any Military Aid Society or contact the American Red Cross at 1-877-272-7337. AER provides scholarships for spouses and children of active and retired Soldiers, orphans and dependents of deceased Soldiers. Applications are available at www.aerhq.org.

SUPPORT SERVICES

ARMY FAMILY ACTION PLAN

MONDAY - FRIDAY // 7:30AM - 4:30PM The Army Family Action Plan provides Active and Reserve Component Soldiers, Army Civilians, Family members, Survivors, and Retirees a voice in shaping their standards of living by identifying issues and concerns for Army Senior Leadership resolution. Since its inception in 1983, the AFAP remains the only such partnership between a branch of the United States military and its constituents. Issues can be submitted at the Garrison Army Community Service office or to a unit Family Programs liaison. The needs of the Army community remain in the forefront of Army Senior Leadership. AFAP is the primary tool to communicate the important issues facing Soldiers, Army Civilians, Families, Survivors, and Retirees. Information provided through the AFAP process gives commanders and leaders insight into current satisfaction detractors, quality of life needs, and

expectations of Army constituents. Leadership uses the information to effect changes to improve standards of living and support programs. These changes foster a satisfied, informed, and resilient Army Community. Issues can be submitted online at bliss.armymwr.com search, “AFAP” or www.myarmyonesource.com. You can also submit issues by visiting 250 Club Road or 2494 Ricker Road, or utilize one of the many boxes around the installation.

241 Sheridan Road | 915-568-6272

SURVIVOR OUTREACH SERVICES

MONDAY - FRIDAY // 7:30AM - 4:30PM Losing a loved one is an especially difficult time for those left behind. In addition to the grief, the Family will suffer and face several issues and questions about a life built around the Army without their Active Duty Service member. Some of those issues and questions will be addressed immediately by the Casualty Assistance Center (CAC), but some will not surface for many months or years – long after the Casualty Assistance process has ended. Survivor Outreach Services (SOS) is a holistic, multi-agency approach to deliver services to Gold Star Family members for as long as they desire. The SOS mission is, “To embrace and reassure Survivors, they are continually linked to the Army Family through a unified support program that enables them to remain an important part of the Army Family.”

241 Sheridan Road / 915-568-5970

HOME BUYING

AUGUST 10 // 1:30 - 2:30PM (BLDG. 241) Purchasing a home is an overwhelming task. Become a wise consumer by understanding the entire home buying process BEFORE you begin searching for your home. VICTIM ADVOCACY MONDAY - FRIDAY // 7:30AM - 4:30PM Victim advocates provide clear, accurate information on the available avenues for reporting domestic abuse, child abuse and sexual assault. Victim advocates provide essential support, liaison services and care to the victim. Responsibilities include providing crisis intervention, referral and ongoing non-clinical support, including information on available options and resources to assist the victim in making informed decisions about the case. Services will continue until the victim states support is no longer needed. To speak with a Victim Advocate, call the Family Advocacy Program during normal business hours or the Domestic Violence Hotline after hours or on weekends. You are not alone.

2494 Ricker Road | 915-568-9129 // Hotline: 915-269-2013

FAMILY ADVOCACY PROGRAM

MONDAY - FRIDAY // 7:30AM - 4:30PM Family Advocacy is dedicated to the prevention, education, prompt reporting, investigation, intervention and treatment of spouse and child abuse. The program provides a variety of services to Soldiers and Families to enhance their relationship skills and improve their quality of life. This mission is accomplished through a variety of groups, seminars, workshops and counseling and intervention services. Seminars and workshops are available to you, your unit or Soldier Family Readiness Group. Unit commanders are encouraged to contact their Family Advocacy Program Manager/Staff to schedule their unit’s mandatory AR 60818 training or seminars that meet their unit’s specific needs.

2494 Ricker Road | 915-568-9129

ANGER MANAGEMENT

JULY 7, 8, 12, 14, 19, 21, 26 & 28 // 10-11:30AM AUGUST 2, 4, 9, 11, 16, 18, 23 & 25 // 10-11:30AM SEPTEMBER 1, 6, 8, 13, 15, 20, 22 & 27 // 10-11:30AM This class emphasizes tools that an individual can call on to help maintain control in difficult situations and minimize the impact of negative consequences on health, career, school and relationships. Six-session class on learning the tools needed to manage anger and the behavior that follows. Learning to identify causes and consequences. This class consists of two sessions per week for four weeks Workshop that gives individuals tools on how to control reactions to situations and events that can occur for a total of 12 hours. All sessions must be completed before a certificate will be issued. STRESS MANAGEMENT JULY 6, 11, 13, 15, 18, 20, 25 & 27 // 1 - 2:30PM AUGUST 1, 3, 8, 10, 15, 17, 22 & 24 // 1 - 2:30PM SEPTEMBER 7, 9, 12, 14, 19, 21, 26 & 28 // 1 - 2:30PM An 8-part class that discusses stress, personality types, and relaxation techniques. This class addresses personal stress, workplace stress, and home stress. Abbreviated classes can be given to units/groups as requested. 12 Total Hours SCREAM-FREE PARENTING/SYSTEMATIC TRAINING FOR EFFECTIVE PARENTING (S.T.E.P.) JULY 6, 11, 13, 15, 18, 20, 25 & 27 // 10 - 11:30AM AUGUST 1, 3, 8, 10, 15, 17, 22 & 24 // 10 - 11:30AM SEPTEMBER 7, 9, 12, 14, 19, 21, 26 & 28 // 10 - 11:30AM This class focuses on helping parents learn to calm their emotional reactions and learn to focus on their own behavior. Parents’ biggest enemy is their own emotional reactivity. Learn how to cultivate calm, mutually respectful, and loving relationships with your children that you have always wanted. An interactive class encouraging parents to “behave even when your kids are not” 8 total Sessions. SCREAM FREE MARRIAGE JULY 7, 8, 12, 14, 19, 21, 26 & 28 // 1 - 2:30PM AUGUST 2, 4, 9, 11, 16, 18, 23 & 25 // 1 - 2:30PM A Scream Free Marriage begins with calming your own anxiety and focusing on individual self-respect, championing your own personal growth as the key to intimacy. Scream Free Marriage actually celebrates the differences between you and your spouse as the foundation for a great marriage, a message that really hits home with many military families. This program is offered two sessions a week, for a total of 12 hours. COUPLES COMMUNICATION SEPTEMBER 6, 8, 13, 15, 20, 22, 27 & 29 // 1 - 2:30PM Couple’s Communication Workshop offers two, 1.5 hour sessions that will teach couples new, more effective and safe ways to communicate. This workshop coversCommunication, Problem Solving/Conflict Resolution, Forgiveness and Intimate Relationships. Pre-registration is required. 12 total required to complete the course. BABY BOOT CAMP JULY 6 // 9AM - 3PM SEPTEMBER 7 // 9AM – 3PM One day workshop in an overview of what expecting new parents (new and experienced) may encounter during the first six week’s of the baby’s life.

SOLDIER & FAMILY ASSISTANCE CENTER

MONDAY - FRIDAY // 7:30AM - 4:30PM The Soldier & Family Assistance Center (SFAC) is a place where Soldiers in Transition (ST) and their Family members receive assistance through a number of holistic services tailored to their needs. The SFAC’s welcoming atmosphere and friendly staff foster an environment conducive to physical, spiritual and mental healing. Their mission is to provide exceptional support by being courteous, professional and relevant. The Fort Bliss SFAC is widely recognized as the premier provider of innovative services to STs and their families in support of the Soldier Recovery Unit. Their goal is to be available and convenient for STs and their families. Services requiring less than a full-time presence are available at the SFAC at designated times. Additional services are provided through priority off-site appointments coordinated by the SFAC staff.

250 Club Road | 568-6879

EXCEPTIONAL FAMILY MEMBER PROGRAM

MONDAY - FRIDAY // 7:30AM - 4:30PM The Exceptional Family Member Program (EFMP) is a mandatory enrollment program that works with other military and civilian agencies to provide a comprehensive, coordinated, multi-agency approach for community support, housing, medical, educational, and personnel services to families with special needs. The EFMP is a Department of the Army program that functions under the provisions of Army Regulation (AR) 608-75. It is designed to assist Active-Duty personnel during the reassignment process by taking into account Exceptional Family Members (EFM) with special physical, emotional, developmental or intellectual needs. In a dual military Family, both Soldiers must be enrolled. Enrollment is based on the medical and education requirements of Family members of Active-Duty personnel and must be updated every three years or if the condition(s) changes.

2494 Ricker Road | 915-569-4227 (ext. 5)

NEW PARENT SUPPORT PROGRAM

MONDAY - FRIDAY // 9AM - 3PM The Army offers a complete program of parent education and support services of which the New Parent Support Program (NPSP) is a part. All Army installations provide services that include health counselling provided by Army Community Health Nurses (CHN), as well as parent education classes and play mornings. These services target families with children, 0-3 years of age. Participation in any of these activities is strictly voluntary and there are no time limits imposed on duration of service but families generally stay involved at this level for 4-6 months. Referrals for NPSP services are accepted via self-referral, health professionals, and command.

2494 Ricker Road | 915-568-9129

PARENTING/LIFE SKILLS/SAFETY/EDUCATION

MONDAY - FRIDAY // 7:30AM - 4:30PM The Army Family Advocacy Program coordinates and provides numerous programs, services and activities that support our Families. Their goal is to develop parenting skills and knowledge, reduce stressors that may increase the risk of child abuse or neglect and help Families cope with adjustments of military life.

2494 Ricker Road | 915-568-9129

RELOCATION ASSISTANCE Moving is part of life for Soldiers and their Families. The Relocation Readiness Program offers a comprehensive support system to help you and your Family make Permanent Change of Station (PCS) moves as smoothly as possible. We minimize the stress of relocation by offering resources to simplify the moving process throughout your military career.

2494 Ricker Road | 915-569-4227 (ext. 6) fortblissacsrelocation@gmail.com

INFORMATION AND REFERRAL

MONDAY - FRIDAY // 7:30AM - 4:30PM Information & Referral (I&R) serves as the central point of distribution for ACS information, flyers, brochures, Fort Bliss’ upcoming events and activities. I&R provides general post information such as phone numbers, building locations and not readily identifiable social service organizations. Computers with internet and printer capabilities, copy machine, send and receive faxes, and DSN public phones are available for DOD ID cardholders. No medical documents can

QUICK REFERENCE PHONE GUIDE

SOLDIER SUPPORT CENTER: IN-PROCESSING

915-568-3035

ON-POST HOUSING

915-564-0795

CYS PARENT CENTRAL SERVICES

915-568-4374/4646

SCHOOL LIAISON OFFICE

915-569-5064 USO

915-569-5644: MAIN POST 915-744-3480: EAST BLISS MILITARY ONE SOURCE

800-342-9647 LENDING CLOSET

915-569-4227 (EXT. 0)

FORT BLISS THRIFT SHOP

915-562-5451 HOLIDAY INN EXPRESS IHG-ARMY HOTEL

915-565-7777 RV PARK

915-568-4693 / 915-568-0106 BOSS

915-744-1525

NEWCOMERS

be accessed, printed, scanned or faxed. Computer lab hours are Monday through Friday from 8 a.m. to 4 p.m. LENDING CLOSET MONDAY - FRIDAY // 7:30AM - 4:30PM

2494 Ricker Road | 915-569-4ACS The lending closet is stocked with basic household items to use before your household goods arrive or after you have packed out for your new assignment. Items may be borrowed for 30 days. Please provide your ID and a copy of your PCS orders. Unaccompanied spouse will also need a Power of Attorney. WELCOME PACKET & RELOCATION COUNSELING AVAILABLE UPON REQUEST

2494 Ricker Road | 915-569-4ACS If you are PCSing to a new installation and want to learn more about your gaining installation, we can provide you with welcome packets on any military installation worldwide! If desired, we will also be happy to provide you with a oneon-one relocation counseling. U.S. CITIZENSHIP AND IMMIGRATION COUNSELING

BY APPOINTMENT ONLY Need help with Immigration questions and concerns? We can help you! We are currently scheduling Soldiers for telephonic appointments with USCIS. To schedule an over the phone appointment call 915-569-4227. Soldiers could also receive assistance by visiting the USCIS military helpline. The contact phone number for the military helpline is 1-877-247- 4645 or they may be contacted via email at militaryinfo@ uscis. dhs.gov. TOTAL ARMY SPONSORSHIP TRAINING BY REQUEST ONLY // ACS: 2494 RICKER ROAD Learn to be an effective sponsor in accordance to AR 600-8-8. SPANISH CLASSES AUGUST 9

CALL OR VISIT BLISS.ARMYMWR.COM TO SIGN UP Immerse yourself in your new community by learning Spanish. Classes are offered every quarter. We offer basic and intermediate classes. For more information, call 915569-4227, ext. 0 or visit bliss.armymwr.com and search “Relocation Readiness”. CONVERSATIONAL ENGLISH FOR ESL STUDENTS AUGUST 8

CALL OR VISIT BLISS.ARMYMWR.COM TO SIGN UP Do you want to improve your English skills and make new friends? Lots of pronunciation and some writing skills for those wanting to build confidence in their English speaking abilities. Intermediate and advanced classes available. Classes are offered every quarter. For more information, call ACS at 915-569- 4227, ext. 0 or visit bliss.armymwr.com and search “Relocation Readiness.” FORT BLISS HEARTS APART Hearts Apart is a proactive support program designed to assist families who are geographically separated from their military sponsor due to mission requirements. Find support and an opportunity to build your support system through our monthly Hearts Apart events. Let Hearts Apart ease your stress during these challenging times! To learn more about Hearts Apart please contact 915-569-4227.