2013 General Assembly of YMCAs July 18–21 PHILADELPHIA
CONFERENCE GUIDE
TABLE OF CONTENTS
Welcome Keynote Speakers Schedule at a Glance Professional Development Series (Friday) Leadership Development Series (Saturday) Special Events
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Exhibition Hall
Poken Networking General Information City and Convention Center Information Special Thanks and Recognition Exhibition Hall Guide & Directory
*See the pull-out Exhibition Hall
Guide & Directory in the back of this guide for detailed information on hundreds of vendors and exhibition hall activities.
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WELCOME TO THE 2013 GENERAL ASSEMBLY OF YMCAS!
TOP TEN TIPS FOR MAKING THE MOST OF YOUR CONFERENCE EXPERIENCE:
The Y is about making meaningful connections, and an abundance of new connections await you here in Philadelphia.
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Meet one new colleague at every session or event
Also central to the Y is our culture of shared learning, and the General Assembly is your premier occasion to learn together and from one another. We educate ourselves and then empower our colleagues so that they—and in turn, our communities—may benefit from this unique experience.
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Introduce people you meet to those you already know
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Interact with exhibitors to expand your resource network
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Collect and exchange social networking data with your Poken
The General Assembly of YMCAs is designed to connect, educate, and inspire. Just as inspiration is found in every facet of a Y, you will also find it at every General Assembly seminar and special event you attend, and in every personal connection you make.
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We encourage you to take full advantage of every opportunity this powerful celebration of the Y has to offer. May your experiences these next four days send you home with a renewed sense of the enthusiasm and dedication that continues to inspire your work and your Y every day.
Note key points from each general session to share with Y staff and volunteers
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Seek solutions and swap strategies with Ys similar to—and different from—yours
Sincerely,
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Spend time sharing a meal with someone different each day
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Engage with speakers by giving them your full attention and asking questions
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Leverage face time by disconnecting from electronics in social settings
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Create an action plan for how you’ll apply what you’ve learned at the end of each day
Sharon Allen Chair, Board of Directors Y-USA
Neil Nicoll President and CEO Y-USA
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KEYNOTE SPEAKERS THURSDAY
SANJAY GUPTA, MD Chief Medical Correspondent, CNN You won’t want to miss CNN’s multiple Emmy®-award winning Chief Medical News Correspondent Dr. Sanjay Gupta, who kicks off our General Assembly Thursday night. Also a practicing neurosurgeon, Dr. Gupta’s medical training and public health policy experience distinguish his reporting on a range of health issues affecting the world today.
SATURDAY
NEIL NICOLL President and CEO, Y-USA Saturday you’ll hear from Y-USA President and CEO Neil Nicoll. Neil will reveal details about our new national campaign and signature programs we’re developing to increase our positive impact in the communities we serve.
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FRIDAY
SALLY HOGSHEAD Chief Fascination Officer, Fascinate, Inc. Sally Hogshead is guaranteed to FASCINATE! you Friday. Using her science-based, proprietary research revealed in her internationally acclaimed book, Sally will teach us how we can use our unique qualities and brand — individually and collectively — to fascinate, persuade, captivate and drive desired action in a world with a 9-second attention span.
MALCOLM GLADWELL NY Times Best-Selling Author Wrapping up our conference Sunday, four-time New York Times best-selling author Malcolm Gladwell will share how to develop human potential and give people the best opportunities to succeed. You’ll depart Philadelphia newly motivated and understanding why Malcolm is one of Time Magazine’s 100 Most Influential People.
SUNDAY
SCHEDULE AT A GLANCE JULY 18
THURSDAY 7AM — 8:30PM 10AM — 5:45PM 11AM — Noon
Conference Service Desks Open Exhibition Hall Open Association Assemblies Check-In and Lunch
Noon — 4:30PM
Association Assemblies Governance Meeting
6PM — 7:30PM
Opening General Session Featuring Sanjay Gupta, MD JULY 19
FRIDAY 7AM — 7PM 7AM — 8:15AM 8:30AM — 10AM 10AM — 10:30AM 10AM — 5PM 10:30AM — Noon
Conference Service Desks Open Exhibition Hall Open General Session Featuring Sally Hogshead Transition Break Exhibition Hall Open Professional Development Series
Noon — 1:30PM
Lunch Break
1:30PM — 3PM
Professional Development Series
3PM — 3:30PM
Transition Break
3:30PM — 5PM
Professional Development Series
8PM — 10PM
Comedy Extravaganza (Ticketed event) JULY 20
SATURDAY 7AM — 7PM 7AM — 1:30PM 8:30AM — 10AM 10AM — 10:30AM 10:30AM — Noon Noon — 1:30PM
Conference Service Desks Open Exhibition Hall Open Leadership Development Series Transition Break Leadership Development Series Lunch Break Lunch And Learn Series (Pre-registration required)
1:30PM
Exhibition Hall Closed
1:30PM — 3PM
Leadership Development Series
3PM — 3:30PM
Transition Break
3:30PM — 5PM
General Session Featuring Neil Nicoll and YMCA Hall of Fame Induction
7:30PM — 10:30PM
YMCA Bash (Ticketed event for guests) JULY 21
SUNDAY 6AM — 9AM 9:30AM — 11AM
Areas of Focus Special Events (Refer to page 16 for details.) Closing General Session Featuring Malcolm Gladwell 3
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FRIDAY’S EDUCATION SERIES IS DESIGNED to offer you unparalleled development tools from content experts who want to maximize your professional and personal success in the workplace, at home, and ultimately, within your community.
PROFESSIONAL DEVELOPMENT SERIES SHAWN ACHOR Positive Psychology Expert and Bestselling Author: Room 121 Author of The Happiness Advantage, Shawn Achor has now become the world’s leading expert on the connection between happiness and success. Shawn spent over a decade at Harvard University where he won more than a dozen distinguished teaching awards for his work. During his session Shawn will explain the discovered patterns that create a happiness advantage for high performers, what positive psychology is, how much we can change, and practical applications for reaping the happiness advantage in our lives. ED BRODOW Business Negotiation Expert and Bestselling Author: Room 119 Ed Brodow is an internationally renowned speaker and expert on the art of negotiation. SEC Chairman Harvey Pitt dubbed Ed the “King of Negotiators” and Forbes agreed, ranking him as one of the nation’s leading dealmakers. Bestselling author of four books including Negotiation Boot Camp: How to Resolve Conflict, Satisfy Customers, and Make Better Deals, Ed has been delighting audiences since 1987 with his high energy delivery, infectious humor, and practical ideas on negotiating and success. JUDY CARTER Motivational Humorist: Room 113 Having shared stages with President Clinton, Deepak Chopra and Lily Tomlin, a podium can’t contain the infinite energy of Judy Carter. One of America’s top motivational humorists, Judy connects with audiences through customized comedy, delivering big laughs with a big message. Wielding the “power of the punch line,” she gets results with hilarity and empowerment, uplifting and entertaining her audiences while sharing practical information they can apply to their jobs as well as their daily lives. JANINE DRIVER Humorous Speaker and Body Language Expert: Room 118 Attend Janine Driver’s cutting-edge, fast-paced session and you’ll be granted a front-row seat to her always sold out classes based on her instant best-selling books, You Can’t Lie to Me and You Say More Than You Think. Janine is a retired federal law enforcement officer who today is CEO of The Body Language Institute, and a body language expert who playfully provides business professionals and executives with scientifically based communication tools for success.
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The seven professional speakers highlighted below will present on various topics within their specialty areas. When you registered, you chose three seminars to attend Friday, July 19.
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SEMINARS TO ATTEND
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SPEAKERS TO CHOOSE FROM
WILLIE JOLLEY Leading Motivational Speaker, Author and Entertainer: Room 115 Willie Jolley is America’s premier celebrity speaker, a world-class singer, bestselling author and media personality. Named “One of the Outstanding Five Speakers in the World” he specializes in growing businesses and accelerating success by growing people, performance and profits. Believing that any organization can transform its future with an attitude of excellence, Willie will share the strategies he used to help Ford Motor Company go from the brink of bankruptcy to billion-dollar profits, and how these same principles can transform your organization. SCOTT KLOSOSKY Technology Futurist, CEO and Author: Room 122 Scott Klososky, a former CEO of three successful startup companies, specializes in looking over the horizon at how technology is changing the world. Scott’s vision and ability to see trends in emerging technologies allow him to be a thought leader who applies his skills to help organizations thrive and leaders prosper. Scott delivers new ideas on what we must be able to do well in order to effectively lead in the information age, including the ability to see into the future, leverage technology holistically, and help technology-savvy generations prosper and continue to grow. TERRI SJODIN Bestselling Author, Speaker and Consultant: Room 120 Terri Sjodin is one of America’s most highly sought after female speakers and has trained and motivated thousands of people from all over the world. The principal and founder of Sjodin Communications, her unique specialization is advancing the persuasive presentation skills of professionals. She is the author of the national bestselling book, Small Message, Big Impact: The Elevator Speech Effect. Terri will show you how to perfect the elevator speech by developing the skills to create a message and communicate it in meaningful and persuasive ways to maximize opportunities.
General Assembly provided me with many leadership and community development tools. But most of all, I laughed harder than I have in a while. Excellent speakers! What a wonderful gift. — VALERIE GIACOPELLI Somerset Valley YMCA, NJ
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SATURDAY’S EDUCATION SERIES is designed to help cultivate cause-driven leaders who think, act and communicate with the needs of their communities front and center.
LEADERSHIP DEVELOPMENT SERIES CULTIVATING CAUSE-DRIVEN LEADERS The YMCA Leadership Competency Model describes the knowledge, skills, and abilities that, when effectively applied, result in successful performance for Y leaders at all levels. In short, they describe how Y staff and volunteers apply the leadership skills needed to strengthen communities. Since launching the Leadership Competency Model in 2009, Y-USA continues to seek opportunities to help Y staff develop as cause-driven leaders. These seminars and training sessions are designed to do just that. Focusing on the specific characteristics required for staff and volunteers to succeed at the Y today and in the future, the trainings and seminars offered in Saturday’s Leadership Development Series are aligned with our Leadership Competency Model, and will offer insights and best practices in an interactive, fun and enlightening environment.
SPONSOR
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Y-USA would like to extend special gratitude to Arthur J. Gallagher Risk Management Services for their generous sponsorship of Saturday’s Leadership Development Series.
FOLLOW YOUR TRACK
TRACK
B
During registration you selected a track and designed a curriculum to meet your interests and learning style.
TRACK
Attend your three, pre-selected, 90-minute seminars.
A
OR
LUNCH & LEARN
12:15PM — 1:15PM If you’ve pre-registered for a Lunch & Learn workshop, you’ll spend Saturday’s lunch break learning more about a current initiative under way at Y-USA. You’ll need your Lunch & Learn ticket for access. Presentations will begin promptly at 12:15PM, so please transition to your meeting room immediately following your morning session. Lunch is complimentary. Seating is limited so be sure to attend the session for which you registered, and arrive promptly to select your preferred seating.
Attend your pre-selected, 3.5-hour training in the morning, and your 90-minute seminar in the afternoon.
NEW VOLUNTEER LEADERSHIP COMPETENCY MODEL Room 102 Presenter: Terri Radcliff, Vice President, Training & Leadership Development DEMONSTRATING IMPACT Room 103C Presenter: Lynne Vaughan, Senior Vice President and Chief Innovation Officer Y-USA’S APPROACH TO HEALTHY LIVING Room 105 Jonathan Lever, Vice President, Healthy Living COMMUNITY BENEFIT AND THE IRS FORM 990 Room 103B Angela Williams, Executive Vice President, General Counsel and Chief Administration Officer ADVANCING ACCESS, INCLUSION AND ENGAGEMENT FOR ALL Room 103A Lynda Gonzales-Chavez, Vice President, Diversity & Inclusion 7
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SEMINARS A seminar is a 90-minute educational session with an emphasis on a leadership competency delivered from the speaker’s point of view, expertise and experiences. The speaker may integrate group activities and/or discussion.
TOPIC/OBJECTIVES
SPEAKER
COMMUNICATING WITH PURPOSE
STEVE ADUBATO Broadcaster, author, university professor and motivational speaker
ROOM 114
Become a more active and engaged listener. Build relationships and engage others through empathy and understanding. Make the connection—use clear, concise, conversational language people can understand. Paint vivid and powerful pictures using analogies, examples and anecdotes.
LEADING A MULTI-GENERATIONAL WORKFORCE ROOM 113A & B
Learn the key motivational needs of each generation. Find out how to recruit and retain volunteers of each generation. Understand how to deal with inter-generational conflict. Discover six key things you can do now to relate to each generation.
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PETER BRINCKERHOFF Non-profit management expert and award winning author
TOPIC/OBJECTIVES
SPEAKER
EFFECTIVELY GOVERNING YOUR BOARD
MICHAEL DAIGNEAULT CEO and Founder, Quantum Governance, L3C, and governance and strategy consultant, facilitator and trainer
ROOM 119
Outline the key elements of contemporary board governance for Ys. Review the features of successful collaborative partnership between your board and senior staff. Learn how to help your board and staff members think more strategically. Discover a framework for board-level fundraising designed to help them be more comfortable and effective in this role.
LEADING AND MANAGING CHANGE
KATHY DEMPSEY Change expert and award winning author
ROOM 120
Embrace the concept of shedding and why it is a critical skill in today’s environment. Learn the three foundational R’s of shedding to stay positive, juggle multiple priorities and do more with less. Understand and conquer the five reasons why people resist change and won’t shed. Increase your effectiveness by 75% by removing the biggest obstacles to successful and sustainable change.
TEAM PRODUCTIVITY
NEEN JAMES International productivity expert
ROOM 118A & B
Discover your productivity style and accelerate productivity by 30%. Maximize team productivity in 15-minute increments. Learn how to “systemize” and “templatize” your day for increased effectiveness. Increase communications with productive language.
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SEMINARS ‌Continued
TOPIC/OBJECTIVES
SPEAKER
RELATIONSHIP BUILDING
MOISES VELA, JR. Served in senior executive roles under Vice Presidents Biden and Gore
ROOM 108
Hear how to network in a room full of opportunity without being disingenuous. Discover the value of connecting with others in both your personal and professional life. Find out how to leverage relationships to better perform your job and serve an organization. Learn how to build human bridges across cultures, industries and geographies.
MANAGING DISRUPTIVE DEMOGRAPHIC TRENDS ROOM 112
Learn about the major shifts in U.S. demographics that will dramatically transform our nation and your Y. Discover the six disruptive trends that will profoundly re-shape your workforce and workplace in the years ahead. Hear about the demand for more agile, flexible and diversity-sensitive human resource policies, plans and procedures these trends will create. Find out what specific implications are for Ys.
PERFORMING WITH PASSION ROOM 115C
Find out how to become a solular leader who sees conflict as opportunity. Discover the process of compassionate confrontation. Learn role forgiveness plays in high-performance leadership. Build a clear, practical road map to transform conflict into unity.
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DR. JAMES H. JOHNSON, JR. Distinguished Professor of strategy and entrepreneurship and director of the Urban Investment Strategies Center
AZIM KHAMISA Award winning author and peace activist
TOPIC/OBJECTIVES
SPEAKER
CULTIVATING MAJOR GIFTS
JAMIE LEVY President, JDLevy and Associates and Indiana University faculty member
ROOM 109
Learn the key elements that a major gifts strategy requires. Assess how prepared you are to engage in major gifts work. Determine your next steps to begin building a major gift culture.
ENGAGING VOLUNTEERS
BETTY STALLINGS International trainer, consultant and author
ROOM 122
Identify current trends impacting effective and creative engagement of volunteers. Explore and rank your YMCA on key hallmarks of successful volunteer involvement. Target and improve specific program gaps which may be challenging your Y.
HARNESSING THE POWER OF STORYTELLING ROOM 111
Hear about the power stories have to reach people, and to stir people. Discover the beauty of an organic idea, and the joy of seeing an idea through from conception to completion. Leave the seminar extremely inspired, ready to celebrate life, maybe even run the steps!
MICHAEL VITEZ Pulitzer Prize-winning journalist for the Philadelphia Inquirer and published author
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SEMINARS …Continued
TOPIC/OBJECTIVES
SPEAKER
PRACTICING VALUES-BASED LEADERSHIP
MARK FERNANDES Chief Leadership Officer, Luck Companies
ROOM 118C
Learn about how you and all human beings have the extraordinary potential to make a positive difference in the world. Gain a better understanding of why you can’t inspire others and ignite their potential until you first work on yourself. Discover what “working on yourself” means to you. Incorporate a simple five-step process for Values Based Leadership into your Y.
FACILITATING MEETINGS EXPERTLY ROOM 115A & B
Learn how to achieve clarity around team expectations and objectives. Understand how to engage each team member for maximum buy-in and commitment, and how to ensure your team takes action on their commitments. Discover how to achieve a collaborative consensus. Find out how to intervene gracefully to get the team back on track.
ASSESSING YOUR Y’S FINANCIAL HEALTH ROOM 113C
KRISTIN ARNOLD High stakes meeting facilitator, teamwork trainer and author
JOHN PREIS President and CEO, YMCA Retirement Fund
Gain a better understanding of your Y as a credit, and how that compares to the YMCA universe. Understand the important relationship between the Y’s balance sheet and operating statement. Learn calculations to help you better understand the program operating and fundraising efficiencies of your Y.
LEADING A RISK-AWARE Y ROOM 107
Find out how to create risk awareness among your staff and volunteers. Discover how Y’s create liability, and how can it be mitigated. Learn how protecting your members and the Y Brand affect one another.
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JOAN DOVE, CPCU Area Executive Vice President Arthur J. Gallagher Risk Management Services
TRAININGS A training is a 3.5-hour educational session that delves more deeply into a specific leadership competency, allowing ample time for small group discussions and individual reflection and practice. (Track B only.)
TOPIC/OBJECTIVES
SPEAKER
IMPROVING BOARD-DRIVEN PHILANTHROPY
DAVE STERNBERG Founder and partner with Loring, Sternberg and Associates
ROOM 121
Find out how to present the philanthropic landscape to your board. See what an enforceable set of board member expectations looks like. Learn how to find the right role for underperforming board members. Find the a-ha moment that will spark your board to fundraise effectively.
EMPLOYING THE ART OF STORYTELLING
COLIN MAIORANO CEO, StrategyWorx
ROOM 126A
Discover how you can influence audiences by understanding how people think. Understand and apply the components of a great story. Learn how to design and deliver a persuasive presentation. Hear how you can simplify complex ideas into an easy-to-understand, clear message.
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SPECIAL EVENTS GENERAL ASSEMBLY IS ABOUT CONNECTION. What better time to connect than the weekend? Join us Friday and Saturday nights and Sunday morning to celebrate, unwind, and give back to local YMCAs and the surrounding community.
FRIDAY NIGHT, JULY 19 COMEDY EXTRAVAGANZA
Time: 8PM —10PM (doors open 7:30PM) Location: Convention Center Terrace Ballroom
Tickets: $25, Based on availability, tickets may be purchased up to one hour prior to the event at the ticket sales desk in the Broad Street Atrium. Three acts, one stage and a whole lot of fun! Following dinner on your own, get ready for hours of laughter at our unprecedented comedy extravaganza. It all starts with a spotlight on the Y’s performing arts, featuring The Y Theater Company’s teen improv group from the North Shore YMCA in Massachusetts. The hilarity continues with Judy Carter, Goddess of Comedy, acclaimed standup comic who’s appeared on more than a hundred television shows including HBO, Showtime and Comedy Central. And finally, no comedy night is complete without the renowned improvisational troupe, The Second City. Performing sketch comedy in front of audiences for nearly 50 years, The Second City created the standard by which American comedy and improv are judged. Note: Performance content is rated PG-13 and is intended for mature teen and adult audiences. Because alcohol will be served at this event, teenagers may attend at the discretion of, and only when accompanied by a parent. Tickets are transferrable, but nonrefundable.
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Net proceeds from events bearing this symbol are earmarked to underwrite youth swim lessons at the Philadelphia Freedom Valley YMCA’s inner-city branches.
Events marked with the event ticket icon are optional and are not included in the registration fee.
SATURDAY NIGHT, JULY 20 YMCA BASH
Time: 7:30PM — 10:30PM (doors open 7:30PM) Location: Convention Center Terrace Ballroom Tickets: Admission for registered attendees is included in the registration fee.
Additional tickets are $35 for guests and family members when accompanied by a registered attendee. Tickets may be purchased up to one hour prior to the event at the ticket sales desk in the Broad Street Atrium. SPONSOR
Y-USA thanks Daxko for their generous support of this event. After dinner on your own, please join us for the unforgettable YMCA Bash — a General Assembly entertainment highlight back by popular demand. It’ll be an evening of nonstop entertainment and dancing with the fabulous Sensation Showband, featuring some of the most talented musicians on the West Coast. This multi-dimensional ensemble features vocalists, musicians and dance troupe providing a full-scale production where you are part of the show. Notes: The YMCA Bash is an adult networking event. Because alcohol will be served, teenagers may attend at the discretion of, and only when accompanied by a parent. Tickets are transferrable, but nonrefundable. As a result of the musical entertainment and ballroom acoustics, noise levels during this event will be high. The Y-USA Medical Advisory Committee recognizes the potential impact of exposure to high noise levels. If you require temporary, quieter surroundings during this event, space will be provided just outside of the ballroom for your convenience and comfort.
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ON SUNDAY, YOU CAN UPLIFT
our areas of focus by choosing to participate in one of the three events below.
SUNDAY MORNING, JULY 21 Our Areas of Focus in Action Every day Ys bring our cause to life in a variety of ways that empower people and change lives through youth development, healthy living and social responsibility.
The following events will be held concurrently Sunday morning, prior to the closing general session. Choose the one that best fits your personal desire to give back to your health, to local youth, or to a patient in need.
YMCA BLOOD DRIVE
YMCA BOOK DRIVE & PACKING PARTY
You say the Y is in your blood? Let’s share it with those in need. Just one pint of your donated blood can save three lives, and provide support to our neighbors. Cohosted by the Philadelphia Freedom Valley YMCA and the American Red Cross Penn-Jersey Region, your donation will help the Red Cross maintain a healthy and reliable blood supply.
One way of supporting the Y’s commitment to improving literacy levels for youth in low-income communities is made possible by our collection of books for the book drive, and the sorting, packing and organizing that is necessary to get these books to thousands of kids throughout Philadelphia.
Time: 6AM — 9AM Location: Room 119 Tickets: Only pre-registered participants with confirmation from the American Red Cross are eligible to donate.
Note: Donation appointments were required in advance; for this reason, participation is nontransferable.
At this event, hosted by the Philadelphia Freedom Valley YMCA, we will work together to sort and pack donated books for distribution to youth agencies in Philadelphia, including local Y childcare centers, Tree House Books, Philadelphia Reads, Delaware County Literacy Council and Cradle to Crayons. On Sunday, please access the convention center through the Broad Street Atrium entrance. Note: The YMCA Book Drive and Packing Party is a familyfriendly event for all ages. Participating children must be accompanied by a parent. Tickets are transferrable.
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Photos provided courtesy of the American Red Cross and ©iStockphoto
On Sunday, please access the convention center through the Broad Street Atrium entrance, and be sure you are on time for your scheduled appointment.
Time: 7:30AM — 9AM Location: Exhibit Hall G (easily accessible from the Broad Street Atrium) Tickets: There is no cost to participate in this event, but advance registration is preferred.
YMCA 5K RUN AND FUN WALK
Time: 6:45AM pre-race rally (race begins at 7AM) Location: Martin Luther King, Jr. Drive near the Philadelphia Art Museum
Tickets: $30 for onsite registrations, accepted at the ticket sales desk in the Broad Street Atrium until 1:30PM Saturday, July 20. No race day registration. Dress down and lace up for the 5K Run and Fun Walk in support of the Y’s commitment to healthy living. The course will follow a scenic trail along the Schuylkill River, Boathouse Row and through city parks. An event schedule and course map are provided in your race day packet. Participant check-in required. Notes: Tickets are nontransferable and nonrefundable. All pre-registered participants must pick up their individual race packet (including personalized timing chip, bib number, T-shirt, transportation and venue information) at the 5K Run and Fun Walk help desk located in the Broad Street Atrium no later than 3:30PM, Saturday, July 20. Event participants who are not registered for the conference must be present to pick up their packets and will be required to sign a liability waiver. Participants must be 10 years of age or older. Late entrants may purchase event tickets at the ticket sales desk in the Broad Street Atrium until 1:30PM, Saturday, July 20. Late entrants will redeem this ticket at the 5K Run and Fun Walk help desk for a modified race packet (no T-shirt included). No race day registration or packet pick-up is available.
FAMILIES ARE WELCOME! Attendees may purchase additional tickets for family members and guests to the: Comedy Extravaganza YMCA Bash 5K Run and Fun Walk Tickets will be available at the ticket sales desk in the Broad Street Atrium. Please note content ratings, alcohol service and ticket sales hours for each event.
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THE LARGEST EXHIBITION of YMCA Products, Services and Solutions
VENDOR EXHIBITION HALL Designed to give YMCAs an exclusive opportunity to see and experience the latest fitness, technology, maintenance and program products and services from hundreds of vendors across the country, the Y’s largest exhibition is always a crowd pleaser. Don’t miss: Y-USA BOOTH Y-USA is your partner for strengthening community. As the national resource office for local YMCAs, Y-USA delivers knowledge and tools designed to help your YMCA address pressing community needs. Visit our booth to learn about the latest national initiatives, speak with specialists and get answers to your toughest questions. (And be sure to pick-up your conference T-shirt!) COLLABORATIVE EXHIBITOR SHOWCASES New collaborative product showcases will feature model rooms designed to give a ‘touch and feel’ experience for categories of products, while attendees learn about benefits and functionality first hand from vendors. PREFERRED VENDOR FASHION SHOW Don’t miss the action on the runway! Select preferred vendors will flaunt their Y-branded styles in the first-ever General Assembly fashion and accessory show, featuring YMCA apparel and products. Models will strut their stuff Thursday at 1:30PM and 4:30PM, and Friday at 1PM on the runway. Arrive early for your chance to receive an exclusive SWAG bag.
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EXHIBITION HALL CAFÉ Located in the exhibition hall, the cafe’ is open Thursday through Saturday during the conference. Your registration fee includes a $10 voucher that you may redeem for any food or beverage during your visit. You may choose from a variety of hot or cold, freshly prepared concessions. Simply make your selections and redeem your voucher at the cafe cashier. If your purchase exceeds the $10 voucher amount, you are required to pay the difference at the time of purchase. The concession voucher has no cash-return value. EXHIBITION HALL CAFÉ HOURS: Thursday 10AM — 5:45PM Friday
7AM — 8:15AM 10AM — 5PM
Saturday
7AM — 1:30PM
EXHIBITION SCHEDULE
THURSDAY, JULY 18
FRIDAY, JULY 19
SATURDAY, JULY 20
10AM — 5:45PM All vendors will be present. Plan to visit early!
7AM — 8:15AM & 10AM — 5PM All vendors will be present. One-day exhibition pass valid this day only.
7AM — 1:30PM No vendors present.
Café Open
Café Open
Café Open
Y-USA booth open (T-shirt pick-up)
Y-USA booth open (T-shirt pick-up)
Y-USA booth open (T-shirt pick-up)
Career Consultations (by appointment)
Career Consultations (by appointment)
Career Consultations (by appointment)
HIGHLIGHT Preferred Vendor Fashion Shows at 1:30PM and 4:30PM
HIGHLIGHT Preferred Vendor Fashion Show at 1PM
REMEMBER Your ID badge is required for admission to the exhibition hall. Your Poken device is the way to collect, share and exchange information. (See page 20 for details.) Visit the Y-USA booth for your free conference T-shirt.
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POKEN, YOUR SOCIAL BUSINESS CARD, enables you to connect and share information with other conference attendees and exhibitors via its innovative technology and website, throughout and after the event. Here’s all the information you’ll need to get started.
POKEN NETWORKING MANAGING YOUR NEW CONNECTIONS AND CONTENT YOU’VE COLLECTED Visit poken.com/go and login to view activity via the General Assembly community hub, which is linked to your profile. Your online profile will offer an updated timeline of other Poken users you have connected with, content provided by exhibitors you have met, and General Assembly announcements and information. HAVE YOU ALREADY ESTABLISHED A POKEN ACCOUNT? If you already created your account online at poken.com/go prior to the conference, the Poken device you received at conference check-in is customized with your profile to exchange with others. Just stop by the Poken support desk to test your Poken and, if needed, update your profile. You can connect: With others to share profile and social networking information. With exhibitors to download company information, including contacts, videos, PDFs and more. With a Poken voting wall in the Y-USA exhibition booth to share your opinion on the Movement’s strategic plan. Results will be posted on the General Assembly community hub at poken.com/go. DO YOU NEED TO SET UP A POKEN ACCOUNT? We can help. Visit the Poken support desk on Thursday or Friday located in the Broad Street Atrium on the 100 level for personal assistance to set up a free account, populate your profile with contact information and upload a photo. Within a few minutes, you will be ready to “touch and glow” with your Poken device.
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To update your Poken profile with the connections you have made, insert your Poken device into any USB slot or stop by the Poken support desk. Only the contact information you specifically populate on your Poken profile, including social media such as your Facebook and LinkedIn accounts, will appear to users you connect with using your Poken device. POKEN SUPPORT DESK For your convenience, a Poken support desk is available throughout the conference. Stop by to quickly sync your Poken device to your online Poken account, take a profile photo to add to your account, or inquire about any Pokenrelated services. SUPPORT HOURS ARE: Thursday 8AM — 8:30PM Friday
7AM — 6PM
Saturday
7AM — 6PM
Sunday
8:30AM — 9:30AM 11AM — 11:30AM
GENERAL INFORMATION CONFERENCE CHECK-IN The conference check-in desk is located in the Broad Street Atrium on the 100 level of the Pennsylvania Convention Center. All pre-registered attendees and those intending to register onsite should visit this area upon arrival to receive their conference identification (ID) badge and materials. It is the policy of this conference that attendees may not check in on behalf of other colleagues or team members. CHECK-IN DESK HOURS: Thursday, July 18 7AM — 8:30PM Friday, July 19
7AM — 7PM
Saturday, July 20
7AM — 7PM
ID BADGE POLICY For the security of all attendees you must wear your conference ID badge at ALL times during the conference. Your ID badge serves as your official access pass to general sessions, professional and leadership development seminars, the exhibition hall, the YMCA Bash and ticketed special events. Your conference ID badge is nontransferable. Please keep your ID badge with you at all times. If your badge is lost, a replacement fee of $250 is required to acquire a new ID badge. ID badge replacement is at the discretion of conference management. If a lost badge is found, a full refund of the replacement fee will be issued. If you find a badge, please deliver it to the Ask Me Desk located in the Broad Street Atrium on the 100 level of the convention center.
CONFERENCE ATTIRE Casual dress is appropriate for all conference events. Keep in mind that the convention center maintains a comfortable temperature considering the summer season; however, plan to bring a sweater or jacket to ensure your comfort. SPECIAL EVENT TICKET SALES Tickets for the Comedy Extravaganza, 5K Run and Fun Walk and the YMCA Bash will be sold onsite on a firstcome, first-served basis. Please visit the ticket sales desk located in the Broad Street Atrium on the 100 level of the convention center, and refer to page 14–17 of this guide for more information about the events. Attendees may purchase special event tickets for family members and guests. Age restrictions and adult accompaniment do apply to some events where noted and it is the responsibility of the attendee to adhere to event guidelines. Tickets for these events are nonrefundable. Please refer to pages 14–17 of this guide for policies on ticket transferability for each event. Note: A YMCA Bash ticket is included in the conference registration fee. ONE-DAY EXHIBITION PASS A one-day exhibition hall pass for Friday, July 19 only, is available to YMCA staff and volunteers or spouses of registered attendees who desire access to the exhibition hall, but do not wish to register for the conference. This one-day exhibition hall pass is $25, and may be purchased at the ticket sales desk in the Broad Street Atrium of the convention center on the 100 level Thursday, July 18, or Friday, July 19. This pass does not grant access to the conference general sessions, the Professional and Leadership Development Series, or special events.
CONFERENCE STAFFING Y-USA’s conference staff is eager to assist and ensure a positive experience for you at the General Assembly. You can identify conference staff by their name badges and purple staff shirts.
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2013 General Assembly of YMCAs
GENERAL INFORMATION …Continued
POKEN NETWORKING SUPPORT Maximize your networking experience with attendees and exhibitors with your customized Poken device. Each attendee will receive a Poken at check-in with user support available at the Poken help desk in the Broad Street Atrium of the convention center on the 100 level. Please see page 20 for detailed information on how to maximize your connections and collect paperless resources with Poken. POKEN SUPPORT DESK HOURS: Thursday, July 18 8AM — 8:30PM Friday, July 19
7AM — 6PM
Saturday, July 20
7AM — 6PM
Sunday, July 21
8:30AM — 9:30AM 11AM — 11:30PM
NON-SMOKING ENVIRONMENT The Pennsylvania Convention Center is a smoke free facility. Pursuant to the no smoking law enacted by the city of Philadelphia, smoking within 20 feet of any entrance to the convention center is prohibited. RESPONSIBLE DRINKING Recognizing the emphasis on networking at the conference social events and the voluntary purchase of alcoholic beverages, Y-USA encourages attendees to practice responsible drinking. Alcohol will not be served to anyone under the age of 21.
CELL PHONE COURTESY Out of respect for our presenters and fellow attendees, please turn off or set cell phones to silent mode during all seminars, general sessions and special events. LOST AND FOUND Lost and found articles may be deposited or sought at the Ask Me Desk located in the Broad Street Atrium on the 100 level of the convention center. SEMINAR HANDOUTS Handouts for seminars will be distributed to the audience at the discretion of the presenter, and posted on the Poken hub for access during or after the conference at poken.com/go. CONFERENCE PHOTOGRAPHY AND VIDEO Professional photographers and videographers will be present at the conference in the convention center and at off-site venues for special events. All imagery of attendees and their guests will be used by Y-USA for archival and promotional purposes. GREEN EFFORTS Y-USA takes seriously its commitment to being a good steward of our environment and minimizing our conference footprint. We have made efforts to reduce paper collateral when possible and encourage recycling by attendees where available. BOOK DONATIONS Thank you for bringing your new or gently used books to the General Assembly for sorting, packing and donation to youth agencies serving the Philadelphia community. You can drop your books in the designated bins located in the Broad Street Atrium anytime between 7AM Thursday and 6PM Saturday.
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2013 General Assembly of YMCAs
EMERGENCY ACCESS AND SUPPORT A first aid station staffed by an EMT is available during conference hours and is located on the 200 level, in the corridor near exhibition hall D. In the event of an emergency, dial 215 418 4911 from your cell phone or 4911 from a house phone located near the elevator banks and by the restrooms. Be prepared to give details of the nature of the emergency and your exact location. Please ask a Y-USA staff member to assist or reach out to convention center security personnel. Security desks are located at the following convention center entrances: Broad Street Lobby, 12th Street and Arch East, 12th Street and Arch West and the Downtown Marriott Hotel access gate. BUSINESS CENTER The FedEx Office Print and Ship Center is open for the duration of the conference and is located on the 200 level between exhibit halls B and C. A full range of services are offered that are convenient and competitively priced including copy, print and fax services; computer and internet access; office supplies and equipment; small package shipping and receiving; and production services. You can contact this center at usa5530@fedex.com or 215 925 1218.
DINING OPTIONS COMPLIMENTARY CONCESSION VOUCHER REDEMPTION Your conference registration fee includes a $10 voucher for food concessions with exclusive redemption in the exhibition hall café on the 200 level of the convention center. Your concession voucher is included with your ID badge and event tickets. Attendees may choose from a variety of hot or cold, freshly prepared concessions available in the exhibition hall café on Thursday, Friday or Saturday. Simply select your concessions and redeem your voucher with the cashier. Should your food purchase total exceed the $10 voucher, you are required to pay the difference at the time of purchase. The concession voucher has no cash-return value and will not be replaced if lost.
WI-FI HOT SPOT ACCESS You may access the Internet using the convention center’s WiFi service. Connection is dependent on capacity and will be available in three locations: The exhibition hall café on 200 level (code: YMCA) The Broad Street Atrium on 100 level (no code required) All concourses (no code required)
CAFÉ HOURS Thursday, July 18
10AM — 5:45PM
Friday, July 19
7AM — 8:15AM & 10AM — 5PM
Saturday, July 20
7AM — 1:30PM
ATM LOCATIONS ATMs are located within the convention center in the Broad Street Atrium on the 100 level and in the corridors at 13th and Arch Street, and outside the Business Center on the 200 level.
DOWNTOWN RESTAURANTS Please refer to page 25 for a map of restaurants located near the convention center or visit the Convention and Visitor’s Bureau concierge desk located in the Broad Street Atrium on the 100 level of the convention center.
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GETTING AROUND PHILADELPHIA CONVENTION CENTER PARKING FACILITIES Affordable daily and overnight parking near the convention center is available. PUBLIC TRANSPORTATION We encourage attendees to use the convenient Philadelphia Mass Transit train system, SEPTA, for transport to and from the airport. The Pennsylvania Convention Center is located on the SEPTA Regional Rail Airport Line, and is a four-minute walk from the Market East rail station. Fare between the airport and Market East is nominal, and all hotels are within a short walking distance from this station and the convention center. More information is available at septa.org.
P1
Entrance
Arch Street or Juniper Street
Fees
$16: in before 9AM, out before 6PM $25: 12 hours $30: 24 hours
Location
142 N. Broad Street (directly across from convention center main entrance on Broad Street)
Entrance
Broad Street
Fees
$10 Mon-Fri: in before 9AM, out before midnight $15 Sat-Sun: in anytime, out before midnight $20 Mon-Fri: 24 hours $17.76 Sat-Sun: 24 hours
Location
15th and Vine Street (two blocks north of convention center)
Entrance
Vine Street
Fees
$13: in before 9AM, out before 6PM $15: 10 hours $18: 24 hours
Skyline photo by Bob Krist for Philadelphia Convention & Visitors Bureau
P3
2013 General Assembly of YMCAs
Intersection of Arch and Broad Streets (across from west entrance of convention center)
Download a coupon at www.conventioncenterparking.com and provide to the garage attendant for validation. You may also ask the parking attendant for a coupon, if one is available.
P2
24
Location
y.
t. Exp
Vine St.
P3
Winter St.
Vine St.
G
Logan Sq.
Franklin Sq.
24
B
P1
2nd St.
Vine St. Rt. 676
Vine S
Benjamin Franklin Bri.
Race St. Pennsylvania Convention Center P2 E 27
Market St.
18
Chestnut St. Sansom St. Walnut St. Rittenhouse Sq.
Locust St.
12
C D E F G H
HOTELS Doubletree Hotel Philadelphia Hampton Inn Philadelphia Center City Hilton Garden Inn Center City Loews Philadelphia Courtyard Philadelphia Downtown Philadelphia Downtown Marriott Sheraton Philadelphia Downtown Sonesta Hotel Philadelphia
2 3 4 5 6 7
8 9 10
P1
P2
P3
CONVENTION CENTER PARKING 142 N Broad Street 215 413 0500 1324 Arch Street 267 239 0283 1540 Vine Street 215 246 0300
11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30
Independence Hall Dock
Washington Sq.
RESTAURANTS 13 Restaurant and Bar at Philadelphia Downtown Marriott Field House Sports Bar Food Court at The Gallery Hard Rock Cafe Imperial Inn 1225 Raw Sushi & Sake Lounge 1315 Time Restaurant, Whiskey Bar, Tap Room & Music Venue Caribou Café Chili’s Grill and Bar Cosi El Vez Fogo de Chao Garces Trading Company Girasole Ristorante IHOP Irish Pub Maggiano’s Little Italy McCormick & Schmick’s Seafood Restaurant Moriarty’s Restaurant & Irish Pub Morimoto New Harmony Vegetarian Restaurant Opa Paulie’s Pizza Sang Kee Peking Duck House SoleFood @ Loew’s Philadelphia The Capital Grille The Melting Pot Restaurant Vintage Wine Bar & Bistro Walnut Street Supper Club Zio’s Brickoven Pizzeria
2nd St.
Mattis St.
3rd St.
4th St.
5th St.
6th St.
7th St.
8th St.
9th St.
10th St.
11th St.
12th St.
13th St.
Broad St.
15th St.
16th St.
17th St.
18th St.
19th St.
20th St.
21st St.
22nd St.
1
B
20
14
Spruce St.
A
3
4 25 D 23 30 26 7 6 22 28 11 8 16 15 29 10 19 13 A
Ludlow St.
Independence Visitor Center
Filbert St.
2
F
City Hall
H
17 9 1
National Constitution Center
21
C
Delaware Expy Christopher Coumbus Blvd.
Arch St. JFK Blvd.
5
Front St.
Cherry St.
215 625 2900 215 629 1520 215 625 4962 215 238 1000 215 627 5588 215 238 1903 215 985 4800 215 625 9535 215 569 0850 215 413 1608 215 928 9800 215 636 9700 215 574 1099 215 732 2728 215 732 1726 215 925 3311 215 567 2020 215 568 6888 215 627 7676 215 413 9070 215 627 4520 215 545 0170 215 592 4715 215 925 7532 215 231 7300 215 545 9588 215 922 7002 215 922 3095 215 923 8208 215 627 1615 25
2013 General Assembly of YMCAs
CONVENTION CENTER FLOOR PLAN TERRACE BALLROOM
GRAND BALLROOM
EXHIBIT HALL D EXHIBIT HALL E
EXHIBIT HALL G
MAIN ENTRANCE Broad Street Atrium Reading Terminal Market
Reading Terminal Headhouse Philadelphia Marriott SEPTA Market Street East Public Transit Station The Gallery Shopping Center
N
KEY
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2013 General Assembly of YMCAs
Entrances Exhibit Halls Meeting Rooms Ballrooms Public Areas Shops Stair, Elevator, Escalator
YMCA EXHIBITION HALL SPACE
200 LEVEL
rge ncie Co
ess sin Bu
EXHIBIT HALL D
ACCESS BRIDGE OVER ARCH STREET
ter Cen
n tio unc ref ll P Ha
EXHIBIT HALL E
eet Str th 11
GRAND HALL ACCESS TO GRAND BALLROOM
EXHIBITION HALL ENTRANCE eet Str ce Ra
100 LEVEL
1 10
B
3C 10 3B 10
m oriu dit Au ture 14 Lec ll 1 a H 3C
B
5C 11
4 12
8A
11 1A
12
5 12
eet Str ad m Bro Atriu
1C 12 1B 12
7 11
6 10A
7 10
B
0 11A
0B 12
B
9 11
9B 10
8B 11
A
et tre hS Arc
N
0A 12
B
B
8B 10 A
8C 11
0C 12
ket Tic ces Offi
B
1B 11
9A 10
3 12
2A 12
B
2 11A 1A 11
6 11
12
11
7A 10
eet Str th 13
5B 11
2B
5B 10
3A
5A 10
4 10A
3B 11 11
NE LA XI TA
3A 10
11
5A
eet Str th 12
2 10A
6A 12
eet Str ad Bro
MAIN ENTRANCE
KEY
Entrances Exhibit Halls Meeting Rooms Ballrooms Public Areas Shops Stair, Elevator, Escalator 27
2013 General Assembly of YMCAs
GENERAL SESSIONS
400 LEVEL
TERRACE BALLROOM
300 LEVEL
rt ou dC Foo
rt ou dC Foo
Association Assemblies
n che Kit ge Sta
GRAND BALLROOM
N
GRAND HALL
KEY
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2013 General Assembly of YMCAs
Entrances Exhibit Halls Meeting Rooms Ballrooms Public Areas Shops Stair, Elevator, Escalator
SPONSOR RECOGNITION YMCA OF THE USA is deeply grateful to NetVentures, Arthur J. Gallagher Risk Management Services and Daxko for their sponsorship of the 2013 General Assembly of YMCAs. Their generous support helps ignite the spirit, passion and cause-driven leadership of our staff and volunteers.
SPECIAL THANKS DARIELLE WALSH YMCA of Westfield, NJ Chair HON. RICHARD A. JONES YMCA OF THE USA National Board
YMCA OF THE USA is grateful to the General Assembly Task Force for its stewardship of YMCA resources and creative planning to ensure a successful conference for all.
AUGIE MENDOZA YMCA of Pueblo, CO ERVIE SMITH-BREWICK YMCA of Silicon Valley, CA RICH WEST YMCA of Northern Utah OMOIYE KINNEY Philadelphia Freedom Valley YMCA, PA ANDREA RENO ROXANA ENRIQUEZ WENDY GOULD KAREN MAXWELL SUSAN ZELNER YMCA OF THE USA
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2013 General Assembly of YMCAs
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2013 General Assembly of YMCAs
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2013 General Assembly of YMCAs
101302 06/13
LOOK INSIDE for your official
exhibition hall guide.
YMCA OF THE USA 101 N Wacker Drive Chicago, IL 60606
Plan to join us for the
2016
General Assembly of YMCAs July 14–17
HOST CITY to be announced at Sunday’s General Session
PLAN AHEAD NOW! THE GENERAL ASSEMBLY IS TOO VALUABLE AN EXPERIENCE TO MISS! —
CHRIS WILLIAMS Executive Director Henry County YMCA, IN