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Ordering Information
Please email Accounts Receivable at rarequest@abc-clio. com within 30 days for return authorization if you are not completely satisfied. Returns without prior approval will not be accepted. Once approved, returns must be received in saleable condition for full credit or refund. Allow 8-10 weeks for processing. Claims regarding shortages or damaged or defective materials must be made within 30 days of receipt. Nonreceipt of an order must be reported within 120 days of the invoice date. For more information, call Accounts
Receivable at 800-368-6868, ext. 107.
Accepted returns will be credited to your account. Requests for refunds must be made in writing and will be granted only if no account balance is due.
U.S. orders please add 9% (with a minimum charge of $6.00), Canadian orders please add 10% (with a minimum charge of $12.00) of the net invoice total for shipping and handling. Unless otherwise noted, we ship UPS Ground.
SHIPPING INFORMATION:
NOTE: UPS will not deliver to P.O. boxes; a valid street address is required. Overnight or special shipping requests are additional. Call Customer Service at 800-368-6868 for actual shipping charges.
SALES TAX:
U.S. residents add applicable state sales tax; Canadian residents add 5% GST or 8% HST. Please provide your sales tax exempt certificate.
Publishing dates and prices are subject to change without notice. Please go to abc-clio.com for current information.
PUB DATES AND PRICING:
CUSTOMERS OUTSIDE U.S. AND CANADA:
For more information on pricing and ordering, locate your region’s sales contact at https://www.abc-clio.com/contact
Order By Phone
800-368-6868 7:00 a.m.– 4:30 p.m. PST
Fax Orders
866-270-3856
Order by Email
customerservice@abc-clio.com
Order Online
abc-clio.com
Or Mail To
ABC-CLIO Customer Service P.O. Box 1911 Santa Barbara, CA 93116-1911
Permissions
Copyright Clearance Center, Inc. 222 Rosewood Drive Danvers, MA 01923 Tel: 978-646-2600 Fax: 978-646-8600 Email: info@copyright.com
Rights
Email: rights@abc-clio.com
Wholesale Distribution
Available from your preferred book distributor.
ABC-CLIO, LLC 147 Castilian Dr. Santa Barbara, CA 93117
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