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Participant Manual
The Skilled workforce shortage the negative impact on your organization and what you can do about it Ken Stratford
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The Skilled Workforce Shortage The negative impact on your organization and what you can do about it. An Encore Workshop
Participant’s Manual
If you find this manual, please return it to the person below. Thank-you. Manual Owner: Department: Telephone: Email:
________________________ ________________________ ________________________ ________________________
Š 2012 The Skilled Workforce Shortage Participant Manual Author: Ken Stratford
To order an Encore Workshop please visit our website www.encoreworkshops.com Encore Workshops is an imprint of Small Business Success (a division of Blue Beetle Books Inc.) Blue Beetle Books Inc. www.bluebeetlebooks.com www.smallbusinesssuccess.ca Tel: 778.265.3070
Email: janie@bluebeetlebooks.com Š 2012 All rights reserved. No part of this publication may be reproduced, transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise, or stored in a retrieval system without the prior written consent of
Encore Workshops If you would like to find out more about Encore Workshops please visit our website www.encoreworkshops.com.
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Table of Contents
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Introduction
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Module 1 - A Changing Work Environment
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Module 2 - The Skill Shortage: Organizational Change
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Module 3 - New Models of Employment
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Module 4 - Employee Motivation
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Module 5 - How Work/Life Balance Can Impact an Organization
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Module 6 - Attracting Quality Candidates
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Module 7 - Next Steps
Š 2012 All rights reserved. No part of this publication may be reproduced, transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise, or stored in a retrieval system without the prior written consent of Encore Workshops.
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INTRODUCTION
About This Manual Every company, every government agency and every not-for-profit organization in North America is facing a situation never before seen; a severe shortage of skilled labor. While it has already hit a number of economic sectors, most notably the construction and health care industries, a logical extension of our demographics points to a time when every organization in every sector will feel the impact. For all employers this new reality calls for unprecedented strategic thinking which must include attracting more than one’s share of the available pool of labor, and building new relationships with existing employees. This workshop will provide managers, supervisors and HR specialists with a clear understanding of the various factors that lie behind this phenomenon, the tools to predict how it will impact their organization and strategies that can be utilized to attract new staff and to retain existing staff by becoming what the author calls a ‘magnet’ company.
© 2012 All rights reserved. No part of this publication may be reproduced, transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise, or stored in a retrieval system without the prior written consent of Encore Workshops.
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The Skill Force Shortage
INTRODUCTION
Notes
What 5 things do you want to learn?
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The Skill Force Shortage
INTRODUCTION
What are you going to learn? This program will help you: gain a new understanding of the powerful forces at work in reducing the supply of skilled and semi-skilled labor
begin to understand how the skill shortage will impact your industry and your department or division
learn how to develop inventories of existing staff; their needs, values and goals
identify the probable needs, values and goals of your target candidates for new positions
learn the importance of developing a new ‘corporate brand’ as an employer, which reflects the needs, values and goals of your staff and the people you want to attract as employees
learn what you can do as an employee to help develop a magnet company that entices prospective employees to seek out employment with you
learn to develop pro-active strategies to keep staff longer through harmonization of their needs and the company needs, and by creating a work/life balance
build defensive strategies to offset ‘skills piracy’ from your competition
become part of a magnet company that entices prospective employees to seek out employment with you
determine what strategies your competition will use to gain a larger share of the labor market
develop new efficiencies in productivity that can lessen the number of people required to carry out the work, or the mandate
understand how to balance increased labor costs, increased prices and customer retention
see the importance and value of supporting the HR function by focusing on new corporate skills strategies, marketing, communication and production.
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The Skill Force Shortage
INTRODUCTION
How will your company benefit from this workshop? You will: gain the immediate respect of existing staff who will feel more valued
be able to meet all your labor needs from the existing local labor pool
by being perceived as an employer of choice, gain additional sales and market-share, since studies show that customers want to deal with a well-thought-of company
gain media exposure as a preferred employer since media has become aware of the new labor reality and is looking for related stories
through an increased understanding of the needs, values and goals of employees, be better positioned to use the unique talents of each one to the ultimate benefit of the company.
How else do you think your company might benefit? ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________
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The Skill Force Shortage
INTRODUCTION
What Are Your Expectations? Take a few moments and list the expectations you have for this workshop. Your facilitator will offer you an opportunity to discuss these at the beginning of the session.
Your Challenges Consider the challenges you face surrounding the subject of this workshop and jot down a few of them in the boxes below. This may help you identify questions you might like to ask your instructor as the workshop progresses.
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Module One
A Changing Work Environment First, understand that the work environment has changed dramatically. The president of Craig Group, Rita Craig (an award winning author and human resource consultant) has identified seven trends that are effecting the human resources industry. They are: 1. A shrinking talent pool 2. An increase in outsourcing 3. A more intense focus on work/life balance 4. Changing workplace demographics 5. Greater need for talent management 6. Ethics requirements 7. Globalization
Š 2012 All rights reserved. No part of this publication may be reproduced, transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise, or stored in a retrieval system without the prior written consent of Encore Workshops.
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Social Changes to the Work Environment Issue
The Old Model
WHERE ARE THE JOBS?
Large or small manufacturing, agriculture, retail, government
DOMINANT JOB TYPES
Blue collar & White collar
CHARACTERISTICS OF JOB
A few highly stable job descriptions
YOUR CAREER PREPARATION
Complete formal education K-12 + possible postsecondary i.e. trades
FACTORS IN ADVANCEMENT
Luck, geographic proximity, family and local culture
WHO CONTROLS YOU
Company, Union
CAREER OBJECTIVE
Climb predetermined scale
CAREER REWARDS
Salary, benefits, promotion
Today’s Reality?
LIMITS TO ADVANCEMENT Gender, age, company politics, race, class distinction RETIREMENT FINANCING
Company pension plan, OA Security
WHY CONSIDER SELF EMPLOYMENT?
Desperation, Local opportunity, father’s footsteps
© 2012 All rights reserved. No part of this publication may be reproduced, transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise, or stored in a retrieval system without the prior written consent of Encore Workshops.
The Skill Force Shortage
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Social Changes to the Work Environment Feel free to make notes as your facilitator goes through the table opposite. Where are the Jobs?
Dominant Job Types
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Characteristics of Job
Your Career Preparation
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Factors in Advancement
Who Controls You?
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Career Objective
Career Rewards
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Retirement Financing
Why Consider Self-Employment?
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Module Two
The Skill Shortage—Organizational Challenges In the history of any corporation the biggest challenge it will ever face is when the day comes that the decisions made on the needs and the size of the marketplace are tested in the real world. But, at least this challenge is self-imposed. Throughout the life of the organization other challenges will arise that are far more complex, since they are external in origin. Those pressures might result from legislative changes such as new trade laws, taxation laws and environmental regulations, or they may come from the emergence of new competitors or disruptive technologies. In the case of the subject of this workshop, these externally imposed changes arise from a dramatic shift in the availability of labor. This new environment calls for a radical shift in the use of labor, and strategic thinking in HR. Part of that process requires the organization to focus upon the demands of today’s employees and determine where shortfalls exist in meeting those needs.
Š 2012 All rights reserved. No part of this publication may be reproduced, transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise, or stored in a retrieval system without the prior written consent of Encore Workshops.
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The Skill Force Shortage
Exercise: Identifying Skills How well do you know your co-workers? Just as we all have skills and ambitions, we need to know more about the skills and ambitions of our colleagues and how they might be applied to the goals of the organization. In this exercise, you will be asked to name an actual staff person about whom you have personal knowledge regarding their skills and interests. Your colleagues will then be asked if they know these facts about that individual. Honesty in replies is essential.
Please only mention positive things!
Name
Department
Lesser Known Skill
The Skill Force Shortage
Your Notes
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Encore Workshops - an imprint of Small Business Success (a wholly owned subsidiary of Blue Beetle Books Inc.)
If you would like to review the full manual, or discuss your current training needs please call our customer service manager Janie Dunning at 778.265.3070 or email janie@bluebeetlebooks.com.
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Contact Janie Dunning (Customer Service and Sales Manager) Tel: 778.265.3070 Email: janie@bluebeetlebooks.com. Mike Wicks (Publisher)
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