Go Mobile or Fall Behind
year,” according to Google AdWords Account Manager, Martina Agarpakis.
more info, making purchases, or engaging with you via mobile technology.
Source: fivesparrows.com What are customers using their A Mobile Presence is mobile devices for? The web, Becoming Essential of course! They are surfing websites, posting to social networks, following Twitter, watching what their friends “Like”, purchasing daily deal coupons, texting, and sharing information with other users all over the web – right from their mobile phones, iPads, and tablet devices.
As you already know by now, your customers are using social networking sites like Facebook, Twitter, and LinkedIn in record numbers. So if you aren’t up and running with a wellmanaged social marketing program by now, you may want to hurry up, because the “next big thing” – Mobile – is already So ask yourself, how is your here and being adopted at a mobile web experience for staggering rate. your customers? If you don’t provide a mobile option for cusIn fact. “half of all Americans tomers, you may already be [are] predicted to have a driving away customers who smartphone by the end of the could otherwise be requesting
When is the last time you saw someone without a mobile phone? Most people today carry a mobile phone with them wherever they go, even using it when they are at home. Mobile is a direct connection to your customers, and a highly personal medium that can help build and maintain strong relationships with customers.
Continued on page 4
INSIDE THIS ISSUE Page 1
Page 2
Page 3
July Calendar of Events
A note from the President Welcome New Members
Page 6 Happening in Hillsdale County
July 28-29
July Chamber Calendar of Events
Chamber Office Closed
*** indicates all may attend
August 3 Retail Academy Hillsdale Community Library 7:30 AM
July 4 Chamber Office Closed Happy Independence Day
August 5
July 20*** Hello Hillsdale County Breakfast 7:45 AM
Hillsdale County Chamber & Hillsdale County Sheriff Department Golf Scramble White Oaks Golf Course 9 AM
Olivia’s Chop House
July 21 Chamber Board of Directors Meeting
August 11
7:30 AM Chamber Office
Car Show Picnic Owen’s Park - Large Pavilion 6 PM - Committee Meeting
July 28***
6:45 PM - Picnic & Follow Up Meeting
Chamber Chat on WCSR 10:45 AM
Mark you calendars for a HOLE lot of fun! August 5, 2011 - 9 AM White Oaks Golf Club Hillsdale County Chamber of Commerce & Hillsdale County Sheriff Department Golf Ou+ng Page 1
A NOTE FROM KARRI Dear Chamber Member, Thank you to all who supported, volunteered or participated in the 20th Annual Hillsdale County Car Show & Summerfest. The show was a great success and we couldn’t have asked for any better weather. Over 350 classic cars, trucks, motorcycles & antique tractors participated in this year’s event. On Sunday, June 26th the classic car raffle was held for the 1972 Plymouth Duster and Mike Albright of Coldwater Michigan was the lucky winner. Tickets for the Duster were sold in 48 States and several places throughout Canada. The Chamber Board of Directors and staff are in the process of looking for a new location for the Chamber Office as the City of Hillsdale has ended our tenancy agreement at the Mitchell Building. We are exploring our options at this time and plan to be in our new location by August 1. If you have any building suggestions or ideas, please let us know. Please mark your calendars for August 5th and plan to join us for a hole lot of fun at the Annual Hillsdale County Chamber of Commerce & Hillsdale County Sheriff Department golf scramble at White Oaks Golf Club. We are looking for 4 person teams and individual golfers as well as hole sponsors and door prizes. If you are interested in participating or donating to this event please contact the Chamber at (517) 437-6401. Over the last several months, I have been working on a committee to bring a Retail Academy to Hillsdale County. I am pleased to report this will be taking place in August. This eight session academy will be packed full of information covering human resources, legal, marketing, pricing, store layout, defining success and much more. On behalf of the Hillsdale County Chamber of Commerce Board of Directors and Staff we would like to wish you, your employees and your families a safe and happy 4th of July. As always, if there is anything we can do for you, please do not hesitate to contact us. Regards,
Karri Doty, IOM, CBSP President/Executive Director Page 2
Congratulations to Mike Albright of Coldwater, Michigan Winner of the 1972 Plymouth Duster
Thank you to all who supported the Hillsdale County Chamber of Commerce by purchasing tickets on our classic car raffle.
Hillsdale Pulmonary Care & Sleep Medicine, P.C.
Memories for Life
Kandi Ross
79 North Howell Street Ste. C
3271 West Carleton Road
Hillsdale, MI 49242
Hillsdale, MI 49242
(517) 610-5054 Photography, Photo Scanning & Archiving
(517) 437-3879
Ashley Sallows
Medical Practice Sidekick Café J.A. Root Farms
Lori Davis
James & Patti Root
4682 Hudson Road
9300 Litchfield Road
Osseo, MI 49266
Litchfield, MI 49252
(517) 523-3663
(517) 797-4870
50’s Style Diner
Produce Farm & vintage IH equipment repair and restoration Page 3
Go Mobile or Fall Behind Continued from front cover Research predicts that by 2013, mobile devices will be the “first-screen” that consumers will use to access the web, so make sure your business is ready for this shift in how customers will find, interact, and do business with you.
2. Integrate your mobile
“assets” (like a mobile-enabled website) into your other marketing materials. For instance, use QR codes on printed brochures to lead customers to your mobile site or to a cool video showcasing your business.
How to Get Started with Mobile There are three important points to keep in mind when planning a mobile strategy for your business: 1. From social to
mobile to email, 78% of consumers today use multiple channels and devices to browse, research, and make 3. Use mobile technology to purchases online. Make sure improve or enhance the that your main business webuser’s experience with site, e-newsletters, your business. If you e-campaigns, etc. can all be offer coupons, would your accessed via mobile devices, customers appreciate as well as from a PC. receiving them on their smartphones? How about
mobile appointment scheduling? Mobile technologies have opened up an entirely new set of tools and conveniences for customers on the go, so be creative with your thinking. Consumers today expect instant, anywhere, anytime communication, and they expect businesses to keep up. Providing a mobile web experience gives customers a direct connection to your business, and demonstrates your commitment to meeting their needs and making it easy to do business with you – regardless of the channel, device, or technology they use. For more information on this topic of to sign up for the Biztalk E-newsletter or to subscribe to the fivesparrows marketing blog visit the fivesparrows website www.fivesparrows.com
The views expressed in the Commerce Connection may not necessarily reflect the views of the Hillsdale County Chamber of Commerce or its staff. Page 4
Thank you to the 20th Annual Hillsdale County Car Show & Summerfest Sponsors CORPORATE SPONSORS Bumper to Bumper Service Centers Adkins Automotive Layman’s Service Center Parney’s Car Care Performance Automotive of Hillsdale & Jonesville
Band Sponsors
Trophy Sponsors
Belson Asphalt County National Bank, Duke Energy Hampton Kurtz Funeral Home, Layman’s Service Center, Southern Michigan Bank & Trust WCSR
Barre0 Insurance Brian’s Garage Burke’s Auto Specialist Burke0’s An+ques Coffee Cup Computer Services CR Motors Current Office Solu+ons Foulk Autobody Foulke Construc+on Frank Beck Chevrolet G & G Glass Gene’s Service Hillsdale Towing Hunt Club Jonesville Eye Care Jonesville Lumber Knapp Chiroprac+c Layman’s Service Center
GOLD SPONSOR Point Rental & Sales BRONZE SPONSOR Evergreen Pest Control Hillsdale Board of Public Utilities
Grand Prize Sponsor Performance Automotive of Hillsdale & Jonesville
T-Shirt Sponsors Hodz Designs Jack Smith Agency
Banner Sponsors Heffernan Soft Water Hillsdale Dental Associates Richards Motor Sales
Leutheuser Buick GMC Li0le Caesars Loren & Shirk O’Reilly Auto Parts Precision Gage Precision Paint Roy Brandes, P.C. A0orney at Law Scholl Insurance Shaw & Son Auto Repair Sears S+llwell Ford Team Hillsdale Chrysler Tri-State Transport Troll Automo+ve Tucker’s Well Drilling VanHorn Eagle Vanity Car Wash WCSR
Special Thank you to all the volunteers for the 20th Annual Justin Adams Lori Rubley Hillsdale County Ryan CarGalloway Show & Summerfest Claire Bennett *Donnie Bennett *Greg Bennett *Eva Bernath *Randy Bernath Bullseye Bandits 4H Club Erin Burkett Megan Burkett *Kevin Burkett *Lynn Burkett *Colin Chappel *Jon Doty *Karri Doty Rosie Dryer Donna Duvall Mary Duvall Roger Duvall Scott Duvall Shawn Duvall Cody Earl 4 Seasons 4H Club Rich Galloway Page 5
Kathy Ginolfi *Tony Ginolfi Casey Grubbs Paul Haas Barb Houseknecht Kyle Hutchins Rachel Jablonski Maurice Jenkins Sam Johnson Taylor LaBani Randy Lane *Reubenn Lanphear Debbie Layman Heather Layman *Jeff Layman Melissa McKitterick Alyssa Mills Jeff Morrissette Ed Painter Ron Phetteplace Scott Phillips Kara Radabaugh
Randy Rubley Paris Russell Joe Sanford *Brian Sharp Kay Sharp Tom Sharp Donna Smith *Kathy Spence Lisa Spence Tina Stevenson Bill Taylor *Nick Thompson Cecil Thorp Michael Lee Thorp Kelsey Vincent *Jason Wagner
Kathy Wilson Misty Wormer Cyndi Young Ed Zoll * Committee Member
Happening in
Hillsdale County The Hillsdale High School BPA club is FOCUSED ON WINNING! You can help! Log on to h0p:// fordfocusonschools.com/ and click VOTE (between June 15July 15). Check out the HHS BPA Video en+tled, “Mom, Can I Drive?” Vote for it to help Hillsdale High School BPA win! Enter your informa+on, including your email address. Don’t be counted absent, open your email and click the link to make your vote count!
Hillsdale Rotary Club finished Betsy Brooks is re+ring from their phase one renova+ons to the Village of Jonesville aIer Sandy Beach. 23 years of service. The Retail Success Academy
The Hillsdale County Chamber of Commerce will be reloca+ng will begin August 3 and offer eight sessions of training in the our office. areas of success, customer service, finance, marke+ng, adver- Hillsdale Community Health +sing, human resources, and Center’s new infusion center is store layout. now open at Hidden Meadows
S E N A T O R’ S S P By Senator Bruce Caswell June 16, 2011 Since the passage of the business tax reform in May, I have fielded many inquiries from citizens on whether the changes will generate new jobs and help the economy. I recently had a conversation with Jeff Wilcox, Director of Operations for Drews Place Assisted Living Communities, about the effect the new business tax would have on his business. Mr. Wilcox indicated that with the elimination of the Michigan Business Tax and moving to a more equitable corporate income tax, his company looks to expand in Tecumseh in the next several months after delaying the project for two years. He said, “We are much more comfortable with moving ahead on our Tecumseh project under the new
TLIGHT
business tax climate in Michigan. We hope to break ground in late summer on our new facility, which will ultimately create 35-45 new jobs.”
in our own people, they will keep jobs here and continue to grow their business in our communities.
If you have questions in the income tax The business tax reform package enact- pertaining to the tax on pension income ed in May eliminates the Michigan and the changes to the homestead Business Tax and implements a new income tax credit, you can access two corporate business tax that has a signifi- informative charts on my website: http:// cantly reduced tax burden on small busi- www.SenatorBruceCaswell.com. Two nesses, the main driver of economic big icons linking to these charts appear growth in Michigan. at the bottom of the main page of my website. You can also click on an adjaI applaud the entrepreneurial spirit of cent link to sign up for my periodic Drews Place and other local businesses email newsletter, if you have not althat are willing to invest in our ready. communities even in light of the difficult economic times we face as a state. As always, my office is open to Nearly 80% of Michigan jobs stem from anyone seeking assistance. My small businesses and these tax changes toll-free phone number to my will help spur Michigan’s recovery by Lansing office is 1-866-305-0316 helping small businesses to succeed. and the fax is (517) 373-5944. As I have said many times, if we invest Page 6
20th Annual Hillsdale County Car Show & Summerfest
Thanks to all who donated, sponsored or par2cipated!!! Page 7
Chamber Lottery Tickets are currently on sale for August. Tickets are $10 each and are good for the en+re month of August. You can win mul+ple +mes during the month. Proceeds benefit many service organiza+ons as well as the Chamber’s general fund which helps sustain opera+ons. If you are interested in purchasing a lo0ery +cket, please contact any Chamber Board Member or call the office at 437-6401 to get yours today.
Congratula2ons Karri Karri recently completed her BSP Cer2fica2on (Business Solu2ons Professional) through MSU School of Labor & Industrial Rela2ons and South Central Michigan Works! This program was one of three strategies funded by the Governor's 21st Century Workforce Ini a ve. The Business Solu ons Professional Process - the goal of the cer fica on training - is to educate Economic Development, Workforce Development, and Educa on Professionals on how to blend assets to play a much more significant role in retaining and crea ng jobs in communi es. The (BSP) Process effec vely enables the prac oner to meet the demands - the problems and challenges - faced by many businesses.
Have your vehicle serviced at 42 Waldron Street - Hillsdale (517) 437-3821
Layman’s Service Center this summer and receive a
MAIL-IN REBATE FORM SUMMER 2011 - CERTIFIED SERVICE REWARDS
On Selected Parts & Services All rewards include an additional $10 gift card for your next visit
Mail-In Rebate Form Mail-In Rebate Form Mail-In Rebate Form Mail-In Rebate Form
www.cer2fiedservicerewards.com Mail-In Rebate Form Mail-In Rebate Form Mail-In Rebate Form Mail-In Rebate Form Mail-In Rebate Form Mail-In Rebate Form Mail-In Rebate Form Mail-In Rebate Form Mail-In Rebate Form Mail-In Rebate Form Mail-In
Mail-In Rebate Form Mail-In Rebate Form Mail-In Rebate Form Mail-In Rebate Form
Mail-In Rebate Form Mail-In Rebate Form Mail-In Rebate Form Mail-In Rebate Form Mail-In Rebate Form Mail-In Rebate Form Mail-In Rebate Form Mail-In Rebate Form Mail-In Rebate Form Mail-In Rebate Form Mail-In Rebate Form
Page 8
K E N’ S
A message from State Representa2ve Ken Kurtz
June 28, 2011
O R N E R
As summer is now in full swing, we can all look forward to the many activities that our communities will have available to us this year. I am pleased to look back over the last few months and see that the legislature has been diligent to produce a structurally balanced budget for this state without one time gimmicks or reliance upon stimulus dollars.
speculation. We are seeing some positive movement beginning to slowly take place pointing to a time of recovery from our severe recession. Much ground has been gained already with the elimination of the Michigan Business Tax, which will be a great encouragement to expansion of business and making Michigan a welcome place for new business.
forward to being out and about among the many people this summer and welcoming friends, family and visitors to enjoy all that the Hillsdale County area has to offer. As always feel free to contact me through my office at 517-373-1794 or via email KennethKurtz@house.mi.gov
Kenneth Kurtz
Michigan 58th District Many reforms in regulation State Representative This balanced budget is are even now being http://www.gophouse.com/ based on legitimate dollars addressed to further aid our multimedia.asp?District=58 and known revenue, not state in recovery. I look
Member Checklist Attend a Business After Hours Attend a Hello Hillsdale County Breakfast/Lunch Place business cards and/or brochures in the Chamber Office Place an ad in the Hillsdale County Chamber of Commerce Phone Directory Participated in the Chamber TUF program Supported a fellow Chamber member by purchasing a product or service from a member Page 9
Well, if you’ve been waiting to see some evidence that social networking can work for your business, I’ve got good news for you (and bad news for your excuses). According to recent Source: fivesparrows.com research reports (from Chadwick Martin Bailey and iModerThe months go fast, the years ate Research), social marketing even faster... so what were we is not only good for promoting talking about a year ago? The and marketing your business, need for a social strategy - and but it can also directly impact that need has certainly not gone sales, attract new customers, away during the past 12 months! and strengthen customer loyalty. If you haven't yet implemented a social strategy for your busi- What the Research Says ness, you are already behind the curve. From our June 2010 In the study, 67% of consumers issue, here is a refresher on why who follow businesses on a solid social media strategy is Twitter said they are more so important. likely to purchase from those businesses after becoming a No More Excuses - You “follower”.
This Time Last Year
Need A Social Strategy!
more likely to recommend the businesses they follow to their own networks of friends and associates. That can result in significant referrals being spread through the social networks, with the potential for further sharing and referrals as information is then shared among additional personal networks.
The Message You're Sending to Customers So how important is it for a small business to invest in a social networking strategy? Josh Mendelsohn, a vice president at Chadwick Martin Bailey, says “companies not actively engaging [in social networking] are missing a huge opportunity and are saying something to consumers, intentionally or unintentionally,” which further underscores the importance of creating an effective social marketing strategy for your business.
Similarly, 51% of people who “Like” a business on Facebook said they would become customers of the businesses they “Like”. Considering the hundreds of millions of users that these social platforms have, You probably have lots of If your small business isn’t that’s a lot of potential customexcuses, too, for why you just already using social networking ers and new sales! haven’t gotten around to setting to connect with customers, the up a social strategy; maybe you Since social networking is all sooner you get a strategy in think it’s too much work, or about sharing information, it’s place, the better. Your maybe you think it’s just a fad, no surprise that the research also customers want you to be there, or maybe you think that social found 79% of Twitter followers and frankly, they expect it. networking doesn’t really make and 60% of Facebook fans are Continued on page 11 a difference to your bottom line. If you’re like most small businesses, you already know you should have a presence on social sites like Facebook, Twitter, LinkedIn, etc.
Page 10
they liked and/or supported the or resolving customer service business (52%). Additional issues. Whatever the reasons, it’s reasons cited in the study included clear that having a presence on the social networks is becoming an Have a topic you would like more expectation of your customers.
This Time Last Year Continued from page 10
The reasons customers follow or “like” your business are varied; for instance, the study revealed that for women, receiving discounts and promotions was a top motivator (60% for Twitter users and 43% for Facebook).
information on or know of an article that could benefit your fellow Chamber Members?
What’s Holding You Back?
Social networking provides your business with a huge opportunity to reach new customers and promote your business, and the data now shows that companies with a social marketing strategy are seeing increases is actual sales When submitting articles please include the author and source so that and new customers as a permission can be obtained for the usage result of their social activity. So if Men, on the other hand your business still does not have a of the material. became followers on solid social marketing Twitter to be part of a gaining access to exclusive strategy in place, what’s holding like-minded community |content, being the first to know you back? (32%), but “liked” businesses new information about a business, on Facebook to show others that Send your requests via email to Jon - jon@hillsdalecountychamber.com with any topic requests or articles you wish to share and we will do our best to publish the information in the Commerce Connection.
2011 Advertising & Insertion Rates 3” x 2½” ad in Commerce Connection ad provided by you (jpeg or PDF format) $25 12 ads (one per month) - 4 changes per year $175
3” x 5” ad in Commerce Connection
Inserts Chamber composes & prints (black print & 1 side) $165.00 (exclusive - no other inserts) You compose & supply 250 copies, Chamber inserts & mails $125.00 (exclusive - no other inserts)
ad provided by you (jpeg or PDF format) $42.50 12 ads (one per month) - 4 changes per year $410
Chamber composes & prints (black print & 1 side) $115.00 (with other inserts)
3” x 7 ½” ad in Commerce Connection
You compose & supply 250 copies, Chamber inserts & mails $75.00 - Month (with other inserts)
ad provided by you (jpeg or PDF format) $60 12 ads - one per month - 4 changes per year $510
E-mail blast E-mail blasts will be sent once per week - $35 per blast Page 11
$25 for ads created by Chamber Color printing - $25 Colored paper - $10 Second side printing - $10 black and white & $25 color
Tune in to WCSR the 4th Thursday of every month for Chamber Chat. Listen to updates from the Hillsdale County Chamber of Commerce. Learn more about Chamber benefits, program and services offered, as well as Chamber event updates. Brought to you by your Hillsdale County Chamber of Commerce.
Free Breakfast RSVP by July 1 5, 20 1
!! FREE! fast k a e r B Buffet
1
July 20, 2011 - 7:45 AM - buffet breakfast Sponsored by:
Topic: The Art of WOW Moments of impact that create clients for life Find out why it’s not necessarily operational excellence that drives loyalty. Learn tools & techniques for strengthening emotional connections with clients Create an actionable plan to retain and acquire high-value clients
Contact Jon at (517) 437-6401 or via e-mail at jon@hillsdalecountychamber.com by July 15, 2011. No shows will be billed $12.
Page 12
8 Uncommon Employee Benefits Your Staff Will Love By: Darrell Zahorsky, Source: About.com Guide Lack the employee benefit budget of a Fortune 500 company? There are employee benefit solutions to make your staff happy without breaking the bank. Designing & administering an employee benefit plan is a complex undertaking. Your plan can cover regular benefits such as health care, vacation time, sick pay, and pension plans. How common are these benefits?
Common Employee Benefits According to the NFIB 2003 Small Business Poll on
Compensating Employees, the most common employee benefits offered by small businesses are:
8 Uncommon Employee Benefits
Employee benefits will have different levels of value Paid Vacations; Offered by depending on staff age, sex, 75% of small businesses.* and other factors. Talk to your Employee Health Insurance staff to determine which benefits are most rewarding. Plan;61% Paid Sick Leave;59%
1. Direct Deposit:
Provide your staff with the option of having their checks Education Reimbursement directly deposited into their for Job;39% bank account at any bank or credit union that is a member Pension Plan;30% of the Automated Clearing House (ACH). Direct deposit Life Insurance;29% will save time and clear the Dental Insurance;24% * funds faster. Disability Insurance;41%
* provided to full-time staff with at least 1 year of service. 2. Wellness Program: With the rising costs of health Offering employee benefits care, both employers and provides many paybacks to employees can take your small business. Number responsibility for the health one is staff retention. An system by participating in a attractive employee benefit wellness plan. Any form of package will help recruit good fitness programs, smoking employees and retain them as cessation, and stress reduction well. In addition, staff reten- can improve employee tion helps reduced turnover. absenteeism and overall productivity.
Chamber Testimonials A business owner called to find out if you had to charge sales tax on gift certificates. Karri responded sales tax should not be collected on gift certificate purchases. The business owner thanked Karri for the information and stated she calls the Chamber whenever she has questions about her business and finds the Chamber very helpful. Page 13
8 Uncommon Employee Benefits Your Staff Will Love Continued from page 13
staff. It may seem trivial, but your staff will enjoy the level of professionalism and pride that comes from having a business card.
involved in a volunteer event, have the company pick up the tab. You will win the hearts of the staff and community.
6. Computer Loan Interest Free:
8. Education Plan:
3. Company Discounts: An overlooked employee benefit to staff is the chance to buy company products or services at discount. Even if it's only one major item or an employee purchase day, your staff will appreciate this benefit.
There is no doubt today's work force requires lifelong learning to keep pace with the changing demands of employment. Your small company may not be able to pay the tuition costs of an MBA program but some community college course reimbursement is affordable.
In developing your employee benefits Many employees will value program, compare your benefit 4. Parking the ability to buy a computer package to competitors and Privileges: interest-free. Determine a limit solicit staff feedback. The best Depending on employee of the dollar value of the benefits are the ones desired by commuting needs, parking computer on the plan. Set up the workforce and are privileges can cover payment an automatic payroll competitive in the marketplace. of a monthly city transit pass deduction. Make sure a formal or paying an amount of pre-tax agreement is signed in case the payroll dollars for vehicle employee leaves the company. For more information on this parking. article or more tips on employee benefits visit
5. Business Cards & Title: Business cards with an employees name and title will offer an emotional appeal to
7. Community Hours: Offer your employees a limit of regular pay hours in community service time. If a staff member wants to be
http:// sbinformation.about.com/cs/ benefits/a/8uncommon.htm
Page 14
2011 Chamber Associate Members
Hillsdale County Chamber of Commerce 22 North Manning Hillsdale, MI 49242
2011 Chamber Partner Member
County National Bank
Phone: 517-437-6401 Fax: 517-437-6408 E-mail: info@hillsdalecountychamber.com
We’re on the web hillsdalecountychamber.com
2011 Board of Directors Joe Sanford………………………………………...........Chairperson Century 21 Ac on Associates Vice Chairperson Cyndi Young WCSR Jeff Layman
Member At Large
Layman’s Service Center Raymond Lee……………………………….…….Member At Large Raymond Lee Custom Carpentry Eric Potes………………………...…………………………….Treasurer County Na onal Bank Board Member
Sco0 Phillips
INSURANCE
Coldwell Banker CALL FOR A QUOTE - WE MAKE IT EASY
Board Member
Michael Lee Thorp
Home
• Auto • Business • Aviation • Workmans Comp.
The Plant Nook Florist
Trucking & Bonds
Staff Karri Doty
Life
President/Execu ve Director
Jon Doty
Administra ve Assistant
Kathy Spence
Administra ve Assistant
Lynn Burke0
Administra ve Assistant
•
Health
• Medicare Supplement • Long Term Care
Jack Smith Agency www.jacksmithagency
800-485-1318 535 Marshall Litchfield, MI 49252
517-542-2946