Lives change here
Mental Health Services
ANNUAL REPORT 2013 - 2014
OUR MESSAGE Dear Friends, Lives Change Here! It’s more than a mere tag line. Those three words express in a very concise way both what we do and what happens when we do it. For over seven decades, right here in southwest Washington, Columbia River Mental Health Services has helped people change their lives in a very significant and positive way. And guess what? Along the way all of our lives are also changed in a very positive way. Each person’s journey strengthens us; individually through our families and friends and on into our community. Ours is a rich history and a genuine source of pride. This past year has not been without its challenges. With each challenge we have seized the opportunity to improve our processes and enhance our services. I am proud to report that the people who are Columbia River Mental Health Services have met each challenge head-on, with courage, an innovative spirit and a collaborative strength. You don’t survive 70+ years by cowering when some external force roars in an effort to intimidate. On behalf of the Board of Trustees, I extend to each member of the CRMHS family, as well as to our community partners, contributors and vendors, a very sincere and profound expression of thanks for helping us succeed in our mission while successfully overcoming the challenges we have faced. Looking ahead, the expansion of Medicaid services will continue to present many challenges. With a significant increase in the number of folks eligible to receive services, we have so far experienced an 11% increase in our census. We have prepared to meet this growth by recruiting and retaining top-notch staff. We are working hard to expand our collaborative relationships throughout southwest Washington in order to ensure that those who seek our services receive the very best care available. We will meet these challenges as we have all others – with compassion, resilience, stewardship and integrity! Financial performance is a challenge for any non-profit. We will continue to make use of the resources we have available while also looking for ways to enhance our revenue streams. Every dollar counts and each of us recognizes our responsibility and obligation to those we serve to use those dollars wisely. Only through the efforts of every individual member of the CRMHS team can we exercise control of our expenses while expanding our revenues, thereby providing a stable financial environment that will allow us to fulfill our mission and commitment to those we serve. I am proud to have been associated with CRMHS since 1998. This is a group of professionals who personify the spirit of service to others and their community. There is absolutely no doubt that whatever challenges we confront in the future we will meet head on and successfully prevail. We’ve been doing it for over seven decades and there’s no reason to believe it will be any different during the next seven decades. Lives Change Here! Michael Graves, President Board of Trustees
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Content Message
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What We Provide
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Services For Our Children
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Substance Abuse Services
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Services in the Community
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With Your Help - Donors
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Board of Directors & Executive Staff
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Financials
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Our Mission
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SERVICES FOR ADULTS Adult Out-Patient Services: A person centered comprehensive treatment including psychiatric assessment, individual and group therapies, counseling, medications and case management.
Medical Services: Evaluation for medication, prescribing and medication management as well as psycho education about symptom management.
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Services for Older Adults:
Providing mental health evaluation and treatment for the elderly in local nursing homes.
Melody suffered from severe mental illness and was addicted to both meth and alcohol. A homeless single mother she knew things had to change so she came to Columbia River Mental Health Services. Her anxiety was so great when she first started her job that she had to use voice recognition software. That is no longer the case; in fact she has spoken publicly countless times. She has now completed her GED, has been sober for thirteen years, and even had her story published in The American Journal of Psychiatric Rehabilitation. George has been able to decrease suicidal thinking, anxiety and depression. His hallucinations have lessened, he has improved his daily life skills and increased his overall stability. Soon he will be discharged from a skilled nursing home and return to independent living. 5
SERVICES FOR CHILDREN
A brutal attack caused 14 year old Carsen to become severely withdrawn. With help she was able to move forward with her life by pursuing charges against her attacker. Now, after a year long court process she feels vindicated, proud and strong.
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Ashley worked with her therapist to overcome PTSD from early childhood trauma. Her anxiety was so great she couldn’t go out in public. She has learned coping skills and how to manage her anxiety and is now comfortable being a teenager and socializing with people outside of her family.
Child and Family Services
4Results Mentoring
Assessment and treatment for families and children, including infants and very young children. School based therapy provided in collaboration with local school districts.
Youth Options Program
A nationally recognized mentoring program offering positive adult role models and friends for children who need them.
Serving young people age 14 to 25 who are out of the home, homeless or at risk of out of home placement.
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SUBSTANCE ABUSE SERVICES Anna came to us pregnant, using and with active warrants from law enforcement. She voluntarily completed her legal obligations, is maintaining abstinence and now has custody of all of her children for the first time. Franklin has gained sobriety, has full-time employment and is taking his vacation of a lifetime: a seven-day cruise.
Center for Dual Diagnosis Recovery:
An outpatient treatment program for clients age 18 and over with co-occurring mental health diagnoses. The program offers both group and individual treatment.
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NorthStar Clinic: An opiate substitution dispensing clinic within a comprehensive specialized treatment program.
Curtis is celebrating his first year of abstinence since he was 14.
Patty came to us pregnant and using. Not only is she now maintaining abstinence but, she has recently earned her first independent living arrangement in her life.
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SERVICES IN THE COMMUNITY
Program of Assertive Community Treatment (PACT)
A multidisciplinary team approach providing intensive treatment to clients with severe and persistent mental illness.
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Elahan Place
An adult residential treatment facility with a multidisciplinary staff for psychiatrically impaired adults.
Supported Housing
Providing many types of living arrangements designed to support recovery.
Clearview Employment Services
Providing job development, individually tailored employment and placement with follow up support to get and keep a job.
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WITH YOUR HELP Lives Change here Donors
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Gold star donors:
Hi-School Pharmacy & Managed Care The Vancouver Clinic Facilities Service Group Peace Health
Shooting star donors: Legacy Health System Columbia Credit Union Mutual of America Foundation Columbia State Bank Camp Rosenbaum The Partners Group
Rising star donors:
Michelle Howell Costco Washington Community Health Council Sheela Choppala-Nester Ellen C. Case Prebble LaDage United Way Joan and James Caley Craig Pridemore JD Fulwiler Moss Adams Pacific Office Automation Peter Tamis Waste Connections West Coast Bank Star donors: Belva Baz Kristi Barstad David Bennett Melissa Blanchard Boomers Sports Bar & Grill
Joseph Cade Scott Carmack Donna Chonis Thomas and Ann Christian Susan Climo Larry Cohen David Commeree Jennifer Combs Constance Law Daniel Craig Kim Darrah Victoria Darnell Nuala Davies Stephanie Day Duane and Jodi Decker Karin Dedona Elaine Drury Sara Duesterhoeft Nancy Eilers Joseph Eustaquio Remi Fairhurst Daniel Ferguson Katherine Fiscalini Merry Lou Flockhart Debbie Gardner Patricia Gardner Christine Gaug GISI Kelly Gray Michael Graves Jean Gress Linda Gwinn Sandra Hammerton Peter Hoelter James Howsley Katherine Huggins Jenny Huseman Teresa Ichsner Jim and Brenda Jacks D Johnson
Johnson & Johnson Marilyn Johnson Annette Jones Vicki Kenyon KPMG Mona Labar Celia Larson Rae Lowrey Kandra Lulow John and Alice Magnano Julio Manzo Maple Leaf Medical Monique Maunder Mark May Margaret McComb Susan McConn Glenda Michael Jay Miller Patricia Mitchell Dean Moore Albert Morante Arnold Moschin Sarah Mottram Mustang Unlimited Derek Neslund Joseph Ness Nicky Nguyen Non-Profit Network Gaylene Norwood Donna Nozel Kathleen O’Neill Barbara Oyler Pacific Continental Carolyn Palmer Lisa Palmer Michelle Palmer Pepsico Michael Plymale Portland General Electric Patti Powers
Pratt Family Living Trust Wilma Raines Rick Ralston Jordon Ramis Marilou Reinikka Sarah Remington Darryl Robbins Heidi Rosenberg Joanne Rossi Kimberly Rosen Pamela Ryan Amit Sadana Karen Sahlstrom Vicky Salsbury Lynn Samuels Suzanne Savage Julie Short Dr John Soelling Joan Starr Pam Stasiuk Merry Steele Patricia Stryker Steve Stuart Judith Sugg Team Construction The Standard M Thompson Anna Tollenaar Martha and William Tom April Walker Kristy Weaver Wells Fargo Karin Widing John Wiseman Bill Wright Jennifer Young 10,700 Volunteer hours donated
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BOARD OF DIRECTORS & EXECUTIVE STAFF BOARD OF DIRECTORS
EXECUTIVE STAFF
Michael Graves President
Erica Hunt, , Psy.D. Interim Executive Director
Since 2008
Rick Ralston, MSW Vice President Garry Lucas Secretary
Since 2009
Ruth Nash, SPHR Human Resource Director
Since 1996
Michelle Howell, CPA Treasurer Dave Bennett
Since 2007
Since 2005
Sheela Choppala-Nestor James Howsley Glenda Hill
Since 2009
Since 2008
Craig Pridemore Larry Cohen
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Since 2008
Since 2007
Elizabeth Oliver, CPA Director of Finance
Since 2008
Jonathan Berman, MD Medical Director
FINANCIALS 2013-2014 REVENUE
Where do we get our funding? 2%
Government Program Revenue
$9,476,639
Client Fees
$1,558,339
Donations & Other Income
$ 260,960
Government Program Revenue
14%
Other Client Fees Donations & Other Income
84%
Total Revenue
EXPENSES What do our expenses go to? 18%
Program Services
$9,587,419
Administration
$2,054,781
Program Services
Administration
82%
What ages do we serve? 2013
2014
Child 0-5
60
41
Child 6-11
284
238
Teen 12-18
577
496
3000
Adult 19-59
2,544
3,081
2000
307
1000
Senior 60+
292
TOTAL SERVED 5000 4000 2013
2014
0
Child 0-5 Child 6- Teen 12- Adult 11 18 19-59
Senior 60 +
Total
GENDER What are their genders?
2,500
2013
2014
Female
2,149
2,416
Male
1,603
1,745
2,000 Female
1,500
Male
1,000 500 0
2013
2014
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OUR MISSION:
PROVIDING BEHAVIORAL HEALTH AND RECOVERY SERVICES THAT TRANSFORM THE LIVES OF CHILDREN, ADULTS AND FAMILIES IN THE COMMUNITIES OF SW WASHINGTON.
OUR VISION:
THROUGH LEADERSHIP AND COLLABORATION, WE ENVISION THAT EVERYONE IN SW WASHINGTON WILL HAVE ACCESS TO BEHAVIORAL HEALTH RESOURCES. LIVES CHANGE HERE
WHO WE ARE:
IN 1942 THE 18,000 RESIDENTS OF VANCOUVER WERE DEALING WITH THE EFFECTS OF WORLD WAR II AND THE RISING LEVEL OF JUVENILE DELINQUENCY. EVA SANTEE AND A SMALL GROUP OF LOCAL CITIZENS FORMED A CHILD GUIDANCE CLINIC. THE PROFESSIONAL STAFF OF ONE, A PSYCHOLOGIST, TRAVELED FROM SCHOOL TO SCHOOL. NEARLY 75 YEARS LATER THAT SMALL CLINIC HAS EVOLVED INTO COLUMBIA RIVER MENTAL HEALTH SERVICES SUCCESSFULLY SERVING THOUSANDS OF CHILDREN, YOUTH, FAMILIES, ADULTS AND SENIORS WITH MENTAL HEALTH, MEDICAL, SUBSTANCE ABUSE, EMPLOYMENT, SUPPORTED HOUSING AND RESIDENTIAL TREATMENT.
Lives change here
6926 NE Fourth Plain Boulevard Vancouver, Washington 98661 Phone 360.993.3000 Fax 360.993.3047 n www.crmhs.org
Mental Health Services