How Amera Imaging is elevating the experience through hands-on care and state-of-the-art diagnostic services
70 Raising the tide Is a rebound coming for commercial construction?
76 Finding balance How do indoor air quality initiatives and energy savings impact each other? 82 Beyond the flames 6 ways to identify potential fire damage hazards
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The path forward
It is safe to say that 2024 featured a little bit of everything for the commercial construction market. It was a year marked by dynamic growth (a record number of manufacturing plant build outs), innovation (the continued adoption of Building Information Modeling (BIM), artificial intelligence (AI)-powered design tools, etc.) and persistent challenges (the skilled labor shortage and the future of employment for the industry).
As we head into the halfway part of the 2020s, the interplay of economic recovery, labor dynamics, technological advancements and sustainability will continue to make their presence felt.
Coming out of the repercussions of the pandemic and economic upheaval, the economy's recovery promises to fuel push forward across the hospitality, retail, restaurant and office construction sectors. With the economy rebounding for now, industry analysts expect hotel and retail construction to lead the charge, buoyed by increased consumer spending and renewed corporate investments.
Ask contractors and developers alike and they'll tell you that the pace of recovery may vary regionally, specifically influenced by market conditions and rising interest rates, which could temper growth in certain sectors.
The continued plight of industry professionals remains labor shortages. The industry's shrinking pool of skilled workers is
Coming out of the repercussions of the pandemic and economic upheaval, the economy’s recovery promises to fuel push forward across the hospitality, retail, restaurant and office construction sectors.
challenging everyone to turn to more innovative solutions, including everything from tech-driven tools like Building Information Modeling (BIM) and on-site robotics. These innovations not only address labor constraints, but also improve project efficiency and accuracy.
Even so, the challenge of attracting and retaining talent remains at the top of the list of companies and workforce development programs to ensure long-term sustainability.
No discussions involving a snapshot of the year-in-the-life of the commercial construction sector can be complete without sustainability, which again will take center stage in 2025. Prioritizing green building practices to meet evolving regulatory requirements and consumer demand for energy-efficient designs head the list of design teams and construction crews everywhere.
As for Commercial Construction & Renovation, there are several new content initiatives to look forward to, including an emphasis on the residential side of the construction spectrum, our growing relationship with groups like RCA and SARA, and our ever-growing web and social presences.
So, buckle up as the ride through 2025 begins right now...
Michael J. Pallerino is the editor of Commercial Construction & Renovation. You can reach him at 678.513.2397 or via email at mikep@ccr-mag.com. We
At Commercial Construction & Renovation, we’re always looking to showcase the best of what our industry is doing. If you have a project profile or a fresh perspective on how to keep our industry positively moving forward, shoot me an email at mikep@ccr-mag.com. We’d love to take a look.
CCR EDITORIAL BOARD
ACADEMIA
DR. MARK LEE LEVINE
Professor Burns School/ Daniels College University of Denver
ADA
BRAD GASKINS Principal The McIntosh Group
ARCHITECTS/ENGINEERS
MICHAEL MAGEE
Studio Leader Retail, Store Design Senior Associate Little
FRED MARGULIES Director of Retail Architecture Onyx Creative
STEVEN MCKAY
Managing Principal, Global Design Leader DLR Group
STEVEN R. OLSON, AIA President CESO, Inc.
CONSULTANT
GINA MARIE ROMEO Chief Heart Officer & Principal Consultant, Allied RDI
DEVELOPMENT/PROJECT
MANAGEMENT
JIM SHEUCHENKO
President Property Management Advisors LLC
CHRIS VARNEY Principal, Executive Vice President Bureau Veritas
STEPHEN HEKMAN Executive VP Kingsmen Retail Services US
KEN DEMSKE Vice President Jones Lang LaSalle
GENERAL CONTRACTOR
DAVID THOMPSON Vice President TCB Construction Group LLC.
MATT SCHIMENTI President Schimenti Construction
JOHN STALLMAN Marketing Manager Lakeview Construction
JEFFREY D. MAHLER RCA Advisory Board Member
HEALTHCARE
CLINTON “BROOKS” HERMAN Principal Facilities Project Manager, MD Anderson Cancer Center
HOSPITALITY
GARY RALL Vice President of Design and Development Holiday Inn Club Vacations
ROBERT RAUCH Chairman Brick Hospitality
JOE THOMAS Vice President Engineering Loews Hotels
LU SACHARSKI Vice President of Operations and Project Management Interserv Hospitality
ANDY BRIGGS, CHA Managing Principal A14 Capital Management
INFORMATION TECHNOLOGY
CRAIG WEBER Director of Business Prime Retail Services, US Prime 3 Retail Canada, Inc.
REAL ESTATE
ROB ADKINS, LEED AP CDP Senior Tenant Coordinator, Retail Peterson Companies
KAY BARRETT
NCIDQ, CDP
Senior Vice President Cushman & Wakefield
PAM GOODWIN Goodwin Advisors, LLC Goodwin Commercial The Pam Goodwin Show
JOHN COOPER Principal Executive Vice President Stormont Hospitality Group LLC
SAMUEL D. BUCKINGHAM, RS AMS CMCA President of Construction Devco Development
RESTAURANTS
RON BIDINOST Vice President of Construction Bubbakoo’s Burritos
DAVID SHOTWELL The Wills Group Sr. Construction Manager
RON VOLSKE Development Director Focus Brands
BOB WITKEN Senior Project Manager Fox Restaurant Concepts
RETAILERS
AARON ANCELLO Facilities Asset Management Public Storage
MEGAN HAGGERTY Founder Legacy Capital Investment
MARIE ANTONETTE G. WAITE Founder and CEO Finest Women in Real Estate
DEDRICK KIRKEM Facilities Manager Alice + Olivia
BOB MEZA Senior Construction Project Manager Target
DAVID D. DILLON Director, Facility Standards Store Planning & Design Development Walgreens Company
LAURA GROSS Retail Facilities Manager American Signature Furniture
KELLY RADFORD VP Retail Construction and Development Ascend Wellness Holdings
PERMITTING
VAUN PODLOGAR CEO, Owner, Founder State Permits, Inc.
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AroundtheIndustry
RETAIL
Uniqlo
Fast Retailing-owned Uniqlo will open upward of 20 flagships in Europe, Asia and North America, bringing the banner to more than 2,500 locations worldwide. In Asia, plans call for the brand’s biggest store in South Korea, a roadside store in Bangkok and new locations in China, India and Japan. In North America, the fashion brand will grow in Houston, Dallas and California, and it will expand in Rome, London, and other European cities.
Ulta Beauty
Ulta Beauty aims to add 200 US stores, enter the Mexican market and personalize its loyalty program through a partnership with Adobe.
Bed Bath & Beyond
Bed Bath & Beyond is set to return to physical retail in a partnership with home décor retailer Kirkland’s. Parent Beyond will invest $25 million to support Kirkland’s plan to open and run smaller-format Bed Bath & Beyond stores starting next year.
7-Eleven
Convenience store retailer 7-Eleven will open 500 New Standard format stores in the next couple of years. The larger, more advanced locations will feature innovative food options and in-store eateries under the banner of Laredo Taco Co., a brand owned by 7-Eleven.
Foot Locker
Foot Locker will relocate its global headquarters to Saint Petersburg, Florida, next year, and maintain a smaller presence in New York City, and the footwear retailer also will create a Global Technology Services Hub in Dallas to enhance its tech capabilities. The company plans to close some international operations while growing its presence in other countries, including Greece and Romania.
Academy Sports + Outdoors
Academy Sports + Outdoors concluded its 2024 expansion by opening five stores in Q4, including locations in Florida (Bradenton and Yulee), Arkansas (Searcy), Mississippi (Meridian) and Texas (Corsicana). With these five, Academy Sports + Outdoors opened a total of 16 new stores across 10 states in 2024. These new stores included the retailer’s first in Ohio, debuting in the state in May with a 54,000-square-foot location in Zanesville.
Cozey
Cozey, a Canadian modular furniture brand, has opened its first US pop-up store in New York City, marking a significant step
in its expansion strategy. The pop-up offers a personalized shopping experience, focusing on customer interaction rather than hard sales, aligning with Cozey’s philosophy of enhancing customer satisfaction.
Simon Property Group
Simon Property Group’s Tulsa Premium Outlet Mall in suburban Jenks, Oklahoma is open for business and expected to provide an economic boost for the area.
REI
REI plans to expand in Texas with a new store in Prosper, scheduled to open in 2026 as part of a nationwide expansion effort aimed at serving communities close to natural areas. The Gates of Prosper, the development site for the new store, also will add other major retailers like Nordstrom Rack.
ME+EM
UK luxury fashion and accessories brand ME+EM, favored by Kate Middleton and other British royals, will open a 2,200-square-foot store in Dallas later this year. The brand, known for fashions that meld function and flattering styles, will grow to four North American locations with the opening of the Dallas store.
HOSPITALITY
Hilton Hotels
Zemi Miches Resort, part of Hilton’s Curio Collection, is set to open in early 2025 on the northern coast of the Dominican Republic at Playa Esmeralda. The all-inclusive resort will offer 500 accommodations, including 20 exclusive beach bungalows, and will focus on eco-friendly and cultural experiences.
Ritz-Carlton
Marriott International and Danube Riverside have signed an agreement to bring The Ritz-Carlton to Serbia by converting the former Yugoslavia Hotel site in Belgrade into a luxury complex by 2027. The project, valued up to approximately $526 million, will include a hotel with more than 190 rooms, residential and office towers, a marina and a promenade.
Kimpton Hotels & Restaurants
The 355-room Kimpton Tres Rios in Mexico’s Riviera Maya, the brand’s first all-inclusive resort, now can be booked for stays starting early next year. The new luxury property offers amenities such as four swimming pools, wellness programs, children’s activities, a fitness center and water sports amid 326 acres of mangrove forests, jungle and coastal dunes that are home to 120 plant species and 90 animal species.
IHG Hotels & Resorts
IHG Hotels & Resorts is developing Six Senses Telluride in Mountain Village, Colorado, a 77-key luxury resort with 24 residential properties expected to debut in 2028. The property, which has earned LEED Silver certification for its sustainability initiatives, offers a free, eight-mile pedestrian gondola that will bring guests to Telluride and provide ski access.
Wynn Resorts
Wynn Resorts and its partners, Related and Oxford Properties Group, released details for a proposed $12 billion casino-resort project at Hudson Yards in New York City. The project is set to include a casino, 1,500-room hotel, event spaces, and casual and fine dining establishments, as well as a park, public school and 1,500 housing units.
Hotel Del Sol
The historic Hotel Del Sol in downtown Yuma, Arizona, built in 1926, will get new life as the city’s first multimodal transportation hub with help from a $10.6 million federal RAISE grant. City engineers plan to preserve the hotel’s unique exterior but demolish much of the structure to make way for the hub.
Ho-Chunk Gaming Casino
The Ho-Chunk Gaming Casino, set to be built in Beloit, Wisconsin will feature a 240,478-square-foot casino that includes four restaurants, an outdoor patio and a 62-seat bar. The $405 million venue will also offer an 18-story, 312-room hotel with a spa, a rooftop bar and a lobby bar, a parking structure and a 76,413-square-foot conference center.
Wyndham Hotels & Resorts
The 128-room Mining Exchange has opened in Colorado Springs, Colorado, as part of Wyndham Hotels & Resorts’ Registry Collection Hotels brand and features multiple dining venues, an art gallery and a full-service spa. The hotel is the first US property for the brand, which can be found in 20-plus worldwide locations and has almost 10 hotels in the pipeline.
citizenM
The new 399-room citizenM Boston Back Bay has opened in Lyrik, a mixed-use development, and features a photography exhibition highlighting eight citizens from the Back Bay neighborhood and the Boston area. The 15-floor tower is the biggest hotel in citizenM’s portfolio and the brand’s second property in Boston.
Oetker Collection
Oetker Collection plans to open its first US hotel, the Vineta, in early 2025 in Palm Beach, Florida and a new property in St.
Tropez, France, in 2027. The company aims to grow thoughtfully, following a Hermes-like strategy of selective expansion into exclusive markets.
RESTAURANTS
Perkins / Griddle & Go
Perkins has created a fast-casual concept called Griddle & Go, which emphasizes speed and convenience while offering the chain’s classic menu offerings. The new format, which includes breakfast sandwiches and digital ordering options, is designed to fit into diverse locations and align with industry trends of creating scaled-down versions of traditional dining brands.
LivAway Suites
LivAway Suites, a new extended-stay brand offering 126 suites that include fully equipped kitchens and modern technology, has opened its first property in West Jordan, Utah. The brand plans to grow quickly, with a goal of having over 50 hotels open and under construction by 2026.
Two Hands Cafe
Two Hands Cafe, an Australian concept launched in New York City a decade ago, has expanded to Denver with the opening of a 3,000-square-foot eatery inside a former furniture store. The eight-unit chain also has locations in Texas and Tennessee, featuring popular Aussie dishes like Goan-Style Coconut Curry.
Starbucks
Starbucks has teamed with Nexamp on six Illinois-based solar energy projects as part of the coffee giant’s ongoing focus on sustainability. The projects promise to generate more than 40 megawatts of solar power, benefitting more than 1,100 residents and 170 Starbucks stores. This follows recent initiatives from the chain like returnable cup programs and EV charger installations.
Cheesecake Factory
The Cheesecake Factory is planning a significant expansion of its smaller brands, aiming for more than 200 Flower Child units, 200 North Italia locations and about 100 Culinary Dropout restaurants nationwide. The company also plans to open 85 more namesake locations, with no plans to spin off the smaller brands.
Bojangles
Bojangles has deployed Bo-Linda, an AI voice system created by Hi Auto, to streamline drive-thru order-taking at about 200 locations. The AI system encountered initial hurdles with unique customer requests—which were mitigated by programming adjustments and on-site staff support.
AroundtheIndustry
Killer Burger
Killer Burger is set to expand its presence in the Pacific Northwest in partnership with 26-unit Papa Johns operator Cascade Dining. Cascade plans to open 12 new Killer Burger restaurants. The collaboration has already resulted in significant operational improvements—such as reduced meal preparation times and the implementation of kitchen display systems.
New York Fries
New York Fries, a $100 million Canadian franchisor, is expanding into the US by targeting mall locations, starting with the New York City area, where it was founded in 1983. Parent company Recipe sees malls, with their high foot traffic and growing role as lifestyle destinations, as the right place for reintroducing the brand through tactics including sampling.
Wings N’ More
Wings N’ More Restaurants has been acquired by Goode Partners, a private-equity firm that plans to focus future growth in Texas. The plan involves using a hub-and-spoke system to expand into new markets within the state, leveraging both full-service and quickservice formats.
RETAIL
The Athlete’s Foot
The Athlete’s Foot (TAF) has opened its new corporate headquarters and flagship store location in Atlanta‘s Midtown neighborhood. In addition to housing its corporate functions, the two-story building includes a community center on the main floor where the retailer plans to host various events to further embed itself with local consumers. The new location also will house the franchise’s first-ever corporate-owned retail store, which will serve as a testing and training ground for new franchise operators.
Applegreen
Applegreen plans to invest upward of $1 billion over five years to expand in the US and Ireland, focusing on larger travel plazas with food brands including Shake Shack, Burger King and Starbucks at the center. The company currently operates more than 100 motorway service areas with food concepts in the US, and much of the planned growth in the coming years will be focused on the East Coast.
Louis Vuitton
Louis Vuitton has opened a new five-floor flagship designed to combine luxury retail, culture and gastronomy. The store is meant to be a temporary destination as the brand’s historic Fifth Avenue flagship undergoes a three-year renovation process.
BJ’s Wholesale Club
BJ’s Wholesale Club is expanding further beyond its East Coast roots, entering new states like Tennessee, Alabama and Kentucky as part of the membership retailer’s strategy to become a national banner. BJ’s aims to stand out from the field with a focus on fresh produce, smaller pack sizes and lower membership fees.
CVS
CVS Health will open 25 Oak Street Health clinics in stores across 14 states, including three in the Chicago area, with 11 more slated to open next year as the pharmacy retailer grows its primary care services. Oak Street Health clinics, which primarily serve Medicare patients in underserved communities, are expected to be integrated into CVS pharmacies and support CVS’ strategy to become a health care destination.
Spirit Halloween
Spirit Halloween plans to add 400 new pop-ups to its 1,100-store footprint for a record total of 1,525 physical locations across the US and Canada. The retailer is also introducing a “Carnevil” concept that will complement its “Spirit Hallows” and cemetery-inspired themes in stores.
Lee
Denim brand Lee is in growth mode in India, where it expects to open 80 branded stores this fiscal year and grow to about 100 locations over the next 12 months. The brand, known for its jeans and casual apparel, also has introduced a new women’s collection with designer Suneet Varma, available in select stores and online platforms.
Warby Parker
Warby Parker’s plan to grow from 256 brick-and-mortar stores to 900 in the coming years highlights the eyewear brand’s bi-focal retail growth strategy, which integrates online and offline shopping experiences.
Brooks Brothers
Brooks Brothers plans to open a new flagship store at L&L’s renowned 195 Broadway, re-establishing a footprint in the Lower Manhattan neighborhood where the brand was launched more than two centuries ago.
Rodd & Gunn
Rodd & Gunn is making its way uptown. After recently planting a stake in Manhattan with a store in the Flatiron district, the retailer opened a unit at 555 Fifth Avenue in New York City. The space, at 46th Street, totals 3,378 square feet with 1,870 square feet on the street level and 1,134 square feet on the sub-mezzanine. There also is an additional 374 square feet in the basement.
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Where the teens are
Survey shows Chick-fil-A, Starbucks still it with Gen Z crowd
Pick a teen, any teen, and then ask them where they are going to hang out and eat. For the past 24 years, investment firm Piper Sandler has done just that.
This year, Chick-fil-A, McDonald’s, Chipotle, Raising Cane’s and Texas Roadhouse are the top restaurant brands today's Gen Xers are frequenting.
The twice-annual survey also shows that teen spending is up 6% over last year, with parents contributing 65% toward their kids' spending habits. When it comes to food, males spend the largest share on food (23%), while females allocate 20%. Other spending typically leans toward apparel and video games/systems.
Making a connection
How a Mexican eatertainment concept is growing its base
Eat. Drink. Play. With a business plan like that, the sky's the limit. Maybe that's why Mexican eatertainment concept Batbox plans to open 25 locations in the U.S. by 2030, including cities like Dallas, Houston and Boston, with other major league baseball markets in play.
The social and tech-infused baseball “eatertainment” concept combines hospitality, sports and an immersive baseball experience. Via Strikezon, a proprietary baseball simulator technology, Batbox offers a realistic and engaging experience designed for people of all ages in a dynamic, social and competitive atmosphere.
Since its inception in 2019, Batbox’s success in Mexico is offering a prime opportunity for expansion in the US’ deep-rooted baseball culture and extensive market potential. If you're counting, that's more than 150 million fans.
The numbers game
1.5
The percentage of revenue per available room is expected to grow in the US lodging sector in 2025, according to data from PwC. The strength is being driven by upper-tier hotels, particularly the upper-upscale segment.
10,000
The number of jobs the construction sector employed rose in November with moderate increases in both residential and nonresidential jobs, according to an analysis of new government data by the Associated General Contractors of America.
79
The percent of safety managers that have digital systems to track critical safety information and personal protective equipment (PPE) health, according to Twiceme Technology’s 2024 Construction Safety Survey. The study also shows that 60% of contractors didn’t have digital access to that information.
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We’ve built across a diverse set of industries, from commercial retail to resorts to big box projects, and every single project gives us more ideas to take to the next site.
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It’s a green thing
First US carbon-positive hotel debuts in Denver
Awhite-washed facade. Rooftop bar. Spectacular city views. If that isn't enough to make Denver's new 265-room Populus hotel a “must-stay” experience, maybe that it is the first carbon-positive hotel in the US will do the trick. You want sustainability, try this: 100% renewable electricity, zero-waste dining and the planting of more than 70,000 trees in Gunnison County, with an additional tree to be planted for every night's stay.
The property, featuring a facade inspired by Colorado's native aspen tree, also includes a rooftop terrace with city views, natural design elements and restaurants serving seasonal cuisine and shareable plates of wild game, seafood and fresh produce. If that's not enough, each detail delivers an immersive sensory experience, including everything from natural sounds and bird songs in the elevators recorded in Rocky Mountain National Park, to pressed native wildflowers adorning the walls of each room and suite.
Does your project have what it takes?
Being the best takes a team e ort.
In today's commercial construction industry, the successful new builds and renovated projects are the ones with every part of the team working in unison to deliver on time, under or on budget and in sync. From design, to engineering, to building and management, the best projects feature the best teams.
That's why Commercial Construction & Renovation is looking for your team. Our eighth annual “CCR Project Profile Awards ” will recognize the best-of-the-best construction projects from the top down with awards for New Construction Project and Renovation Project.
To help select these special projects, we’re building a special committee from our Editorial Advisory Board to pour through the nominations. After they select the projects, we'll identify winners in the following sectors:
Why this project should be nominated? _______________________
The Dangers of AI
In a time of algorithmic bias, it’s time to start watching your back
The Dangers of AI
In a time of algorithmic bias, it’s time to start watching your back
By Jon Armour
Have you ever entered a question, a word or name search into an internet search engine only to find that the results were sorted to put the answer or subject matter you were looking for, last in a stream of seemingly other biased responses?
Welcome to Algorithmic Bias.
Al-gore-rhythm, a process or set of rules to be followed in calculations or other problem-solving operations, especially by a computer. While algorithms were traditionally used all the way back to 1600 B.C. to solve mathematical problems, roots of polynomial and quadratic equations and factorization of square roots, today they are the “plaything” of social media platforms, government institutions and big business. Algorithms these days are the domain of computer nerds, or “computer scientists” to be politically correct.
I’m not a mathematician, and I have no fond place in my heart for equations or balancing checkbooks. Most of us are much the same, but we know they use algorithms in every part of our lives. Whereby, they
were once used to come up with logical outcomes, common sense solutions, and scientific answers; they now predominantly mask the intentions of their creators by controlling the output to a predetermined set of social, governmental or scientific rules and criteria.
The bias in these sets of rules seek to control the narratives of social media talking points and governmental ideology. They also gather consumer information and formulate “best fits” for products and services to social media subscribers, and even on your smart phone and television set.
Algorithms now have the entirety of web based knowledge to leverage solutions across a vast base of “been there done that” data. They can tap scientific knowledge, history, mathematics, social
and behavioral sciences, philosophy and other subjects to apply answers and solutions to complex problems. This is where machine learning comes in. Previously algorithms had to be programmed by a human interface, but now they can be designed to self-program or self-learn based on the rules that a programmer provides.
AI—or machine learning—is adopted into generative AI platforms like Chat GPT and AI picture editors like Adobe Firefly. From creating intuitive text generators, to graphics design, art generators and other uses, it’s the algorithm and its ability going forward, to capture historical information, and “experience,” and other data from the web that will take these mediums to new levels of creativity.
The application in the workforce, sciences, education, exploration, entertainment and art are endless, but beware. They will also enable government agencies to spy on citizens. Yes, what is used for good is also used for evil. Government agencies will be able to set rules and protocols in algorithms that pin-point language and ideology that doesn’t suit them, and thereby restrict
speech, arrest citizens and even punish them for stating things outside of their “algorythmic policing” authority.
China is a large proponent of spying. On other countries and on their own population. They use algorithms to interface with camera systems that gather data on human behavior and match it to preset “norms,” to catch people out of compliance with social laws.
Scary? Of course. To go out into public and know that your image is being evaluated by a computer against various government criteria for public behavior is mind bending.
Algorithms also aid in the detection of psychological mindsets. People who “might” look like they present certain facial expressions that fit a ruleset of criteria for a trouble maker, or expressions that may represent “shady” activity or elicit behavior. Who decides these things? Well, likely social behavioral experts, police, psychologists and maybe even your neighbors by answering questions in a survey of what you think a suspicious person looks like.
As we brace ourselves to combat this type of governmental authority, we must realize that it is not only in the public eye that governments and institutions will be seeking to know more about us by gathering “algorythmic data points,” but our data privacy is also at stake. I’ve written several other articles on cyber security and the threats that are posed against our data, our networks and private spaces, but the ability for criminals to use self-learning algorithms to keep pace with ever-changing network password scripts and security protocols is alarming.
In the last few years, several high-profile data breaches have brought airlines and businesses to a halt. They have interfered with banking institutions’ ability to transfer funds and secure accounts, exposed millions of people’s social security numbers, bank and medical records, addresses, and other personal data. The amount of damage to economy’s around the world is prolific.
Algorithms allow these attackers to pick on thousands of streams of code per second and isolate the most probable ease of infiltration. Basically, doubling or tripling down on their ability to scam bank accounts, get people to transfer money or make other financial mistakes costing them dearly, with no recourse for recovering funds.
Criminals employ algorithmic expressions that “machine learn” on ever-changing
data sets allowing them to keep up with security patches, changes in security protocols and detect weaknesses in new or recently deployed systems software whereby the appropriate patches to “bugs” have not been fully vetted via an actual user interface.
Keep your head on swivel – always
As I have written before, it is absolutely user behavior in the form of weak passwords, loose lips or other seemingly innocent transfer of password knowledge via phishing or other email tactics that are largely responsible for criminals to subvert networks and private accounts.
and enhance safety. I also can relate to AI and automation causing significant job loss of port workers, crane operators, ground operations and other port functionality. Using AI to better track products, incoming and outgoing vessels, people, manifest, equipment and port inventories would enhance product delivery to our economy.
But do we really need things faster?
I am not an advocate for unions, but in this case I think that we see a snippet of reality to come, in that organizations that protect workers are going to be key to preventing a complete AI takeover of all industry. Thereby leaving workers sitting at home trying to figure out where they fit, and
Algorithms now have the entirety of web based knowledge to leverage solutions across a vast base of “been there done that” data.
So, the application of more education and institutionalizing a cyber-awareness environment, pushed through our upbringing and in social settings and schools, is prudent in stopping these attacks. But, keep in mind the attackers will never stop trying to defeat these measures, they always adapt, so it’s important that education becomes the “norm to inform” newcomers to the digital world.
Another concern with AI and algorithmic machine learning is the loss of jobs through automation. There can be no better example of this in current times than the recent longshoreman strike in the U.S. The dock workers strike. Although very short lived, the port strikes could have caused billions of dollars in losses to the U.S. economy and overseas suppliers.
It is not hard to see that automation would benefit the productivity of the port facilities, reduce the occurrence of accidents
how to make a living. As I have written in previous articles, there must be a balance of AI/automation in industry with workers.
After all, we are still a human race, we need to work, create, invent and subdue this Earth, but all without eliminating our own functionality in favor of machines.
With the main threats of AI being these that I have discussed, there are many more elements that seek to be a burden on humans and our productivity as such. It is not only that we will be attacked by threats of replacement by machines, but that the machines are under attack by cyber criminals to get them to do their bidding. And usually, that involves some form of Dr. Evil.
In order that we keep the bad guys at bay and maintain AI as a productive means to assist us instead of replace us, we need good algorithmic solutions to sort what it can do to work alongside humans and not try to be them.
Jon Armour is a contributing editor/author to the line of design and construction publications and has 35 years of combined experience across the construction, real estate and IT Infrastructure industry. He is certified Project Management Professional (PMP), Certified Construction Manager, IT Program Manager, and a published author of a popular Western Genre fiction novel. He lives in Magnolia, Texas.
Student Insider
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Dear Skills Trade Student
While construction and technical skills are your primary focus, ConstructEDU Student Insider (CEDU) is designed to supplement your education by providing content that dives into the business of the commercial construction and renovation industry. The bi-monthly newsletter covers areas such as emerging technologies, regulatory issues and other factors shaping the diverse industry’s future. CEDU also features insights and profiles from industry thought leaders on the trends and challenges affecting the marketplace.
Delivered at no charge, we not only encourage you to make CEDU a part of your educational consumption, but also to share it with your peers.
Angi continues its support of the future of the trades Angi’s commitment to supporting the trades continues. Take its Trade Up Scholarship Program, which awards $2,500 scholarships to students pursuing undergraduate or graduate education in the trades. The program’s purpose is to ease the financial burden for students attending various types of secondary education so they can focus on gaining the skills and experience for success in the trades.
Griffin Electric celebrates 10th National Apprenticeship Week
A leading area electrical contractor throughout New England and the Southeast for nearly five decades, Wayne J. Griffin Electric Inc. (Griffin Electric) once again celebrated the U.S. Department of Labor’s “National Apprenticeship Week.” Griffin Electric, which has participated each year since the federal initiative started in 2015, understands how important it is to recognize the many students and instructors of its in-house Apprenticeship Training Program, who continue to have a profound impact on the company’s success.
AGC Georgia, Sheridan Construction help build future of trades
The Associated General Contractors of Georgia (AGC Georgia) partnered with Sheridan Construction in October to host construction students from high schools in 26 local counties for the “Central Georgia Skills Challenge.”” The Challenge was one of eight regional events held throughout Georgia for more than 2,300 students from 100-plus schools in areas like blueprint reading, cabinetmaking, carpentry, electrical, masonry, plumbing, roofing, TeamWorks, welding and welding fabrication.
Students get training from Ohio CAT at the Digital Earthworks Sandbox
Providing hands-on learning opportunities and making good use of university resources for the advancement of student success are two things that the Department of Food, Agricultural and Biological Engineering (FABE) at The Ohio State University does exceptionally well. The department recently introduced the Digital Earthworks Sandbox, a nine acre plot of land located at the Molly Caren Agricultural Center.
Read More HERE
Under the Desert Sky
RCA’s reception at ICSC CenterBuild draws attendees to Phoenix
The Kembara Patio at the JW Marriott Phoenix Desert Ridge Resort & Spa was the ideal setting for the Retail Contractors Association (RCA) and Commercial Construction & Renovation hosted event during ICSC CenterBuild. Under the warm Arizona sky, attendees from across the retail and development sectors mingled in a relaxed, happy-hour atmosphere. From retailers and developers to RCA members and staff, the event brought together a dynamic mix of professionals eager to connect and share insights. Hosted with the support of ICSC and the CenterBuild Program Planning Committee, the reception showcased the power of collaboration and the enduring value of face-to-face networking in the industry.
3.
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10. DeWayne Adamson, JobPlanner; Donna Coneley, Triad Retail
11. Mystery Guest and Joe Scheiner, Scheiner Construction Group
Hosted by:
1. Josh Smith ADG; Greg Mooney, Field Services Unlimited; Janine Buettner, ArcVision
2. Matt Brecker, DeJager Construction; Randy Danielson, Opus; Danny Stone, Bogart Construction; Jen Davis, Jones Sign; Eric Berg, Gray West Construction
Chandler Weekes, Danielle Murray; Ben Owens, Weekes Construction Inc.
Nate Bath, Triad Constriction; Zach Kushner; First Peak Construction; Jeff Mahler, Onyx Creative
5. Eric Nurmi, WT Controls; Cindy Heigl, Royal
6. Brad Sanders, Bartaco; Scott Mellin, J. Raymond Construction Corp
Nick Groch, KPR Centers; Sam Estes, ADG
David Corson, CCR Magazine; David Van Laeys, CED
Steve Olson, CESO; Jonathan Novak, Onyx Creative; Rich Knapp, BlueStreak Consulting
Construction
4. Eric Handley, W.A. Randolph; Ashley Combes, MBH Architects; Marcus Howell, BCCM
5. Dan Duggan, Bohler Engineering; Art Rectenwald, Rectenwald Brothers Construction
7. Stephen Brogan, Anna Rocha; Adam Spiewak, J. Raymond Construction Corp
8. Bill Gentry, Christi Bock; Bob Baker, TDS Construction
9. Joe Neal and Mitch Miorelli, MEC; Dallas Branch and Gerry Renaud, Perkins Eastman
11. John Whitlen, GreenbergFarrow; Drew Romanic, The Martin Architectural Group; Gerry Sepe, PREIT; Faith Hoople, GreenbergFarrow; Chris Walsh with EDC
13. Mike Gehrt, F.C. Dadson; Lisa Macneir, Scheiner Construction Group
14. Mike Mcbride, Westwood Contractors; Kelly Scheiner, Scheiner Construction Group
15. Thomas Lagos, Lath Guyer, Jen Hurst, Hadley Meeks, Michael Kenny, Greg Lucivansky, Trevor Schuster, Elder-Jones
1. Chadrick Spencer, Lynelle Grimes; Chris Varney, Bureau Veritas
2. Jonathan Novak, Onyx Creative; Dan Gillespie, Rycon Construction
3. Ronnie Broulliard, Teel Construction; Bryce Teel, Teel Construction
10. Starla Burt, Heights Venture Architecture + Design; Jason Storey, The Home Depot; Cindy Young, Pape-Dawson Engineers; Brad Brown, FMGI Inc.
Putting the pedal to the METALCON
CCR-sponsored event a hit in the ATL
TSponsored by:
he exhibits. The keynote. The workshops and free educational sessions. The networking. If you were looking for the best of everything and anything related to the metal building industry, METALCON 2024 Atlanta had it—and more.
The event, sponsored by Commercial Construction & Renovation magazine, brought together attendees from 50 countries to celebrate the application of metal in design and construction. Energized by keynotes from former National Football League (NFL) “Most Valuable Player” and Super Bowl Champion quarterback Joe Theismann and Dr. Anirban Basu, Chairman and CEO of Sage Policy Group, attendees were ready for the show floor, and myriad accompanying sessions and networking opportunities.
For example, attendees were able to network with peers while exploring the latest innovations across more than 260 exhibits. That included the highly anticipated and extremely popular, “Metal and Mimosas” women’s event, which hit full capacity. Speed networking provided attendees with the chance to make more connections in one hour than at any other event, while the METALCON welcome party and The Backyard networking area proved to be major highlights, offering relaxed yet productive spaces for building relationships and sharing insights.
In addition, METALCON debuted The Design District, which offered exclusive programming and unmatched opportunities for design professionals and engineers to immerse themselves in the world of metal design and construction. Attendees participated in on-site education and explored scenic downtown Atlanta in A Walking Tour of Metal Cladding and Panels led by Zeke Miller, president of MillerClapperton, a national fabricator and regional installer of architectural cladding systems.
Next year, METALCON will take place from Oct. 21-23 at the Las Vegas Convention Center.
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The Business Case for DEI
Addressing construction’s biggest challenges by operationalizing inclusivity
By Marianne Monte
Construction is one of the most challenging, demanding industries; one that requires an unwavering commitment to safety and a dedicated focus on each and every task.
Consider what people are grappling with when they show up to the jobsite—from the personal to the geopolitical, from mental health to addiction to discrimination. We cannot expect people to simply leave all that behind when they come to work.
As construction managers, our job is to create worksites and offices where people feel safe, respected, and included; where they aren’t subjected to taunts, microaggressions or racism; where they can speak candidly without fear of reproach about needing help with substance abuse or suicidal thoughts, and where they see company leaders who look and sound like they do.
All of this falls under diversity, equity, and inclusion. According to some headlines and commentators, DEI initiatives are old news, and being abandoned. Ignore the noise: for the construction industry, inclusion is not an option. It is an imperative.
Safety is always the No. 1 priority, and employees cannot feel safe and meet their full potential in their job if they do not feel supported.
Amid a worker shortage that will only be exacerbated as our current workforce ages and demand surges, the industry must engage in deliberate programs to attract, train, retain and promote a diverse field.
An estimated 41% of the current construction workforce is expected to retire by 2031, according to the U.S. Equal Employment Opportunity Commission. This aging out comes as we’ll see a massive national demand for employees in construction, architecture, engineering and other related fields with the infusion of funds from the bipartisan Infrastructure Investment and Jobs Act and the CHIPS and Science Act.
We
Our specialized project management teams are highly effective in maintaining affordable budgets, meeting tight deadlines, and delivering quality construction turnovers on time, every time. From coast to coast, Alaska to Puerto Rico, Hunter Building Corporation has you completely covered on your next construction project!
We offer a multitude of services nationwide ranging from tenant improvements, build-outs, remodels, ground-up construction, and project management. Hunter Building Corporation takes pride in the fact that many of our clients have been repeat customers for many years.
At this historic moment for growth and development, it’s incumbent upon the industry to ensure it creates opportunities for all qualified workers.
For far too long, we have left people behind: on average, the construction industry is made up of only 10% women and only 12% people of color. Further, the industry has been plagued for decades by sexism and overt acts of exclusion: the EEOC reports that some of the most egregious incidents of harassment and discrimination the agency has ever investigated involved the construction industry.
Amid this sobering reality, there is a promising path forward.
Employees need to feel safe opening up—without blame, stigma or judgment. This cannot be episodic; it must be baked into the culture of a company. One way is to include mental health in all safety meetings. It may feel daunting to have conversations around topics like discrimination, mental health, and substance use. Our experience at Shawmut with our monthly Culture of Care Toolbox Talks has demonstrated the value of these types of conversations. It is remarkable to see a trade partner open up in front of an entire field team, sharing their own vulnerabilities. This is an important step in building a truly inclusive workplace where people feel a sense of care and belonging.
At this historic moment for growth and development, it’s incumbent upon the industry to ensure it creates opportunities for all qualified workers.
The industry recently celebrated Construction Inclusion Week, a demonstrated commitment by leaders to drive and progress in DEI work. The creation of this annual week established inclusion as critical to the industry’s success and created a baseline that will allow for meaningful, sustained change—when applied with commitment and accountability.
Inclusivity is not just about race, gender or sexual orientation—it also is about mental health. Investing in the mental health of employees is an investment in the success and sustainability of businesses; employees who feel engaged and supported are those that drive organizational excellence. At Shawmut Design and Construction, we work to embrace the concept of safety of the entire person. That means incorporating psychological and mental health along with the physical.
Mentorship and sponsorship programs also promote a sense of inclusion and belonging—and can open pathways to promotion for underrepresented employees. At Shawmut, our sponsorship relationships pair high-performing underrepresented employees with executives to drive exposure and opportunity. By taking the time to understand the perspectives and aspirations of others, you can foster an environment where meaningful connections and shared experiences lead to growth and empowerment.
The effort to build a diverse workforce is not just about the vitality of construction firms: our nation’s economy rides on the strength of the construction industry. With nearly 11.8 million people in 2022, the industry is one of the country’s largest. We need construction workers every day: they provide the utilities that power where we live and work, they build and repair our
homes and communities, and they create and maintain roads and bridges that get us where we are going.
So, what’s next? Some steps to consider to foster a more inclusive workplace:
1 Know your numbers – Conduct an audit to have an accurate accounting of women and people of color. And then make a plan to move the needle.
2 Pay and promotion equity – Switch to a focal point review cycle, with each employee’s progress and compensation discussed and budgeted at the same time. This removes the influence of the cycle and allows for systems to be put in place that regularly review and assess pay and promotion based on work, experience, and performance.
3 Internal commitment – Consider developing a Diversity Leadership Council to drive DEI initiatives and hold leadership accountable.
4 Inclusion learning – Operationalize the work around unconscious bias to provide managers the tools and skills to become inclusive, equitable leaders.
5 Zero tolerance – When there is an incident, such as jobsite graffiti, demonstrate zero tolerance and take swift action to identify and remove the offender. Having leadership and safety team members walk jobsites regularly, especially after incidents, can provide reassurance to employees that you are committed to a safe and inclusive workplace.
There is progress in taking small steps and there is no hierarchy when it comes to this work. Businesses only perform as well as their employees—and when people feel respected and included, they’re more engaged, productive, and can meet their highest potential. CCR
Marianne Monte is Chief People and Administration Officer (CPAO) at Shawmut Design and Construction, a leading $2 billion national construction management firm. As CPAO, she is responsible for strategy and processes that serve the core operating needs of the firm, including human resources, marketing, legal and information technology. She drives the continued growth and success of the organization, working with executive leadership to ensure seamless execution and development of key talent to meet business objectives.
Peace of Mind
How Amera Imaging is elevating the experience through hands-on care and state-of-the-art diagnostic services
As one of the most distinguished figures in the field of radiology, Dr. Ronald Zagoria’s words sit at the center of Amera Imaging’s operating philosophy. Dr. Zagoria, who ranks within the top 1% of radiologists in the country, says the outpatient imaging company lives by the principle of delivering accurate, efficient and compassionate care to each patient. The foundation lies in every scan it conducts.
Based in Alpharetta, Georgia, Amera Imaging is an outpatient imaging company dedicated to bringing peace to individuals needing exceptional medical imaging services. The process is conducted via cutting-edge equipment, a team of industry experts and commitments to people-centric hospitality and efficiency. With advanced imaging capabilities, efficient diagnostics and welcoming professionalism, the Amera team is transforming the medical experience into one of comfort, trust and ease.
We sat down with Michael Zagoria, President at Amera Imaging, to get a peek into how the company is helping transform the imaging experience.
Give us a snapshot of your target consumer.
We serve patients seeking top-tier diagnostic imaging in a setting that prioritizes comfort, accessibility and personalized care—offering an experience that stands apart from traditional hospital environments.
Healthcare design is shifting toward patient-centric, welcoming spaces. Our facilities embrace this by blending modern technology with intuitive layouts and comfortable waiting areas, reflecting a focus on well-being and convenience.
What does your facility design strategy look like?
Our outpatient facilities are designed with the patient in mind. We focus on creating a calming, easy-to-navigate space with direct access to parking, reducing the stress often associated with hospital visits. Our use of 3T MRI machines allows for faster, more comfortable scans, contributing to shorter appointments and an overall smoother experience.
What are some of the design trends you are seeing in the healthcare landscape?
Healthcare design is shifting toward patient-centric, welcoming spaces. Our facilities embrace this by blending modern technology with intuitive layouts and comfortable waiting areas, reflecting a focus on well-being and convenience.
Some of the more prominent features we are seeing include outpatient imaging that offers significant advantages like direct, convenient parking right at the facility; minimal wait times compared to hospitals; smaller, easier-to-navigate buildings; and advanced technology like 3T MRI, which provides more accurate imaging in less time. This combination fosters a seamless and relaxing experience for our patients.
What does today’s healthcare market landscape look like?
The outpatient imaging market is growing rapidly, driven by patients seeking alternatives to large hospital systems. Our model emphasizes faster service, easier access, and lower costs, meeting this demand effectively.
Are you seeing any trends or challenges in the marketplace?
Incorporating the latest imaging technology while maintaining a patient-friendly atmosphere
presents unique construction challenges. Our approach balances cutting-edge equipment with architectural choices that promote relaxation and ease of use.
Sustainability also continues to be a priority. For example, we integrate eco-conscious practices such as energyefficient lighting, sustainable materials, and eco-friendly construction processes. Our goal is to create a healing environment that respects both patient health and the planet.
What opportunities to see you out there today in the healthcare market?
The outpatient model offers expansive opportunities to grow by introducing new imaging modalities, expanding to underserved communities, and continuing to innovate in patient care and comfort.
The outpatient imaging market is growing rapidly, driven by patients seeking alternatives to large hospital systems. Our model emphasizes faster service, easier access, and lower costs, meeting this demand effectively.
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We are highly optimistic, as patients increasingly seek outpatient care for its convenience, shorter visits, and personalized attention. This shift aligns with our strengths and growth plans.
Key trends include greater reliance on AI-assisted diagnostics, more sustainable designs, and the expansion of outpatient facilities, as patients prefer these settings over traditional hospitals.
Sitting down with… Amera’s Michael Zagoria
Describe a typical day.
As the President of Amera Imaging, my day begins with reviewing operational reports to ensure our facilities maintain the highest standards of patient care and comfort. I meet department heads to discuss ongoing projects, address challenges, and strategize on enhancing services.
A large part of my day involves staying current with advancements in imaging technology and exploring ways to integrate them into our practice. I also focus on fostering a collaborative environment, encouraging innovation, and ensuring that every patient feels valued and cared for.
What’s the biggest item on your to-do list right now?
Right now, my primary focus is overseeing the expansion of Amera Imaging’s services to new locations. This includes working closely with architects and design teams to create patient-friendly spaces, integrating advanced imaging technology, and ensuring our facilities continue to lead in both comfort and performance.
What was the best advice you ever received?
George Eliot once said, “It is never too late to be what you might have been.”
This quote has stayed with me throughout my career, serving as a reminder that
What goes into creating a “must-visit” facility today?
To stand out, we focus on the patient journey—ensuring quick, stress-free appointments, warm and inviting facilities, and an overall hassle-free experience from parking to procedure.
Patients today value comfort, efficiency and ease of access. Our outpatient model meets these expectations by simplifying the process and delivering faster, more personalized care without the burden of navigating a hospital environment.
What makes the Amera brand stand out?
We differentiate ourselves by merging stateof-the-art imaging technology, like 3T MRI machines, with the ease and convenience of an outpatient facility. Our smaller, well-designed locations allow patients to receive high-quality imaging without the inconvenience of hospital visits, ensuring a smooth and comfortable experience every step of the way. CCR
growth and reinvention are always possible, both personally and professionally.
What’s the best thing a customer ever said to you?
A patient once told me, “Your facility turned what I expected to be a stressful experience into a pleasant one.” Knowing that our emphasis on creating a calming and welcoming environment made a difference in someone’s care journey is incredibly rewarding and drives me to keep improving our services.
IT’S THAT SIMPLE
We’re a company with a fresh approach. We are highly skilled and passionate design and construction experts brought together and bonded by mutual trust and respect.
Every member of the PMC team stands ready to deliver, regardless of location, complexity or challenge. We will bring your projects to market with a focus on quality, performance and speed.
Professional Design and Project Management Services for the Retail, Restaurant, Hospitality, Entertainment and the Commercial Markets.
Better. Faster. Smarter
Building Change
CCR celebrates women breaking new ground in our industry’s path forward
In our fifth annual CCR Awards, Commercial Construction & Renovation celebrates the pioneering women whose innovative approaches and bold leadership are reshaping the built environment. From groundbreaking project management to revolutionary sustainable practices, these leaders—nominated by their peers—demonstrate the powerful impact of diverse perspectives in construction. Their achievements not only advance individual projects but create lasting blueprints for industry evolution.
Gina Marie Romeo Principal & Consultant
Allied RDI / Connect Source Consulting Group LLC. (CSCG)
Grace Nappi VP of Sales
Amazing Pest Control
As Gina Marie Romeo celebrates 29 years in the retail and restaurant commercial real estate, design and construction industry, she continues to serve as a transformative force for individuals and organizations aiming to reach new heights. Specializing in outsourced business development, marketing and management consulting, her innovative approach to organizational transformation is rooted in her unwavering dedication to creating workplaces where purpose and prosperity thrive.
Gina’s unique “live, work and play with a twist of inspiration” business model empowers businesses to reimagine their operations, fostering productivity, engagement and employee well-being. By crafting tailored business value propositions, she ensures her solutions drive sustainable growth and long-term success. Beyond strategy, she is a leader in community relations and philanthropy, collaborating with retailers, developers, industry experts, and economic development officials to revitalize communities and strengthen connections among stakeholders.
A visionary leader with a people-first philosophy, Gina excels at uniting diverse teams through her strong emotional intelligence and empathetic approach. Her extensive expertise spans relationship-building, marketing, sales, event planning, project management and consulting.
With more than 20 years of experience, Grace Nappi has become the heartbeat of Amazing Pest Control. Her leadership extends far beyond managing day-to-day operations, where she creates a workplace where growth, learning and mutual support thrive. Grace’s ability to lift others up—whether through her wisdom, attention or unwavering belief in people—has made her an indispensable mentor and leader.
In her role, Grace oversees a diverse portfolio of national accounts, serving as the primary contact for key clients. Her strategic vision has led to innovative solutions that drive efficiency and growth. Whether developing cost-reducing action plans for field contractors or implementing creative sourcing strategies on a national scale, Grace transforms challenges into opportunities. Her contributions to sales and lead generation have been instrumental in acquiring new accounts and ensuring long-term success for Amazing Pest Control.
Grace’s passion for her industry is deeply personal, reflected in her dedication to fostering the next generation of professionals. Her integrity, boundless enthusiasm and commitment to excellence set the standard for leadership, motivating her team to reach their fullest potential. Grace doesn’t just lead with strategy; she leads with heart, leaving a lasting impact on everyone fortunate enough to work alongside her.
Making a Lasting Impact in Healthcare
Project: 40,000 sq ft Emergency Room Expansion
Congratulations to all who contributed to this important healthcare project.
Horton Automatics, a leading manufacturer of innovative pedestrian access solutions for the healthcare market, is proud to partner with so many accomplished professionals on this massive, award-winning renovation.
Thanks go to:
Facility: Lancaster General Hospital, Lancaster PA
Subcontractors: Zephyr Aluminum, Susquehanna Door Services
Access Solutions: Horton Automatics – provided 125 commercial doors to help accommodate the steady growth of patient, staff and visitor traffic. www.hortondoors.com
Karen MacCannell COO TMG
Lisa Schwartz President ProCoat Products
Karen MacCannell has been a cornerstone of TMG since 2005, leveraging her expertise as a project manager to align her clients’ needs with the firm’s exceptional services. Known for her ability to foster meaningful, long-term relationships, Karen has played an instrumental role in cultivating a client base that perfectly complements TMG’s expertise in the retail, restaurant and hospitality sectors. Her dedication to creating impactful connections has established her as a trusted industry leader.
In addition to her client-focused work, Karen collaborates closely with TMG’s principals to design and implement strategic business development plans. She also oversees essential operational functions, including human resources, payroll, accounting and administrative duties, ensuring the organization runs seamlessly.
An active community leader, Karen serves as President-Elect Nominee of the Rotary Club of Tulsa, chairs key initiatives like “Shop with a Cop,” as well as acts as Board Liaison to Tulsa Changemakers. She has been honored twice with the “Leadership Tulsa Paragon Award” and was named a “Woman of Distinction” by the Tulsa Business Journal. Her volunteerism includes roles with the AIA Eastern Oklahoma Chapter’s annual golf tournament committee and the ICSC as Oklahoma Government Affairs Chair, highlighting her unwavering commitment to giving back and creating positive change.
Lisa Schwartz’s career journey began in hospitality after earning a degree in Hotel/Restaurant/Institutional Management from Johnson & Wales College. She later transitioned to join ProCoat, the innovative, pioneering acoustical ceiling resurfacing company her father, Ken Woolf, founded in 1983. Lisa embraced the challenge of growing the family business, blending her hospitality background with her drive for operational excellence.
Over the years, Lisa has transformed ProCoat into a brand synonymous with quality, value and integrity. Whether delivering “Lunch & Learn” sessions to architects, presenting at industry events, or fostering relationships with vendors and clients, she and her team have helped expand the company’s reach while gaining expertise in sales, marketing, finance and operations. She also earned an MBA to further enhance her business acumen, solidifying her role as a dynamic and visionary leader.
In 2021, Lisa and her father sold ProCoat to Inside Edge Commercial Interior Services, a national flooring company seeking to diversify its offerings. As ProCoat continues to operate as a wholly owned subsidiary, Lisa remains at the helm, focused on driving growth and empowering women in construction. Her hospitality roots shine through in her commitment to exceptional customer service and her ability to treat every client as a valued guest.
The Next Wave
CCR’s
Fifth
Annual Awards spotlights some of the men transforming our industry
In an industry constantly evolving, our fifth annual CCR Awards spotlights the visionary men whose strategic leadership and forward-thinking approaches are elevating industry standards. From sustainable building practices to digital transformation initiatives, these peer-nominated leaders demonstrate how experience paired with adaptability drives construction forward. Their achievements create lasting impact, setting new benchmarks for excellence while mentoring the next generation of industry pioneers.
Andy Briggs Principal / A14 Capital CEO / AXIV Hotels
Managing Partner / SDA Investments
Terry Lee Eggert Founder & CEO
Genesis Global Inc.
As a visionary hotelier and entrepreneur with an impressive track record in hospitality and real estate, Andy Briggs is a recognized leader in the hospitality industry. As Principal of A14 Capital, CEO of AXIV Hotels, and Managing Partner of SDA Investments, Andy oversees a portfolio exceeding $100 million in hospitality, multifamily, and commercial real estate across the Southeast. Prior to founding A14 Capital in 2021, he held senior investment and operational roles with leading hotel companies and managed award-winning properties, including Hampton Inn by Hilton, Courtyard by Marriott and Residence Inn by Marriott.
Andy’s contributions have earned accolades such as the “Marriott Horizon Award” in 2018 and recognition by the American Hotel & Lodging Association for his exceptional leadership. Beyond his professional achievements, he is committed to inspiring the next generation of hospitality leaders. He frequently guest lectures at universities and mentors emerging talent through initiatives like the “She Has a Deal” competition.
His dedication extends to community service, where he actively contributes to tourism and lodging boards at both state and local levels. Andy’s unique blend of operational expertise, visionary leadership and community engagement has solidified his reputation as a dynamic force in the hospitality and real estate sectors, driving innovation and fostering meaningful connections.
Veteran. Entrepreneur. Creative. Terry Lee Eggert’s career in retail and manufacturing spans more than five decades. He launched his first business at just 20 years old after being medically discharged from the U.S. Army, where he served during the Vietnam War era. With a perspective shaped by his creative instincts and determination, he built a unique approach to business that set him apart in the retail and store fixture industries.
A chance encounter early in his career changed Terry’s trajectory forever. After assisting a stranded driver during a rainstorm, Terry was introduced to Edward J. DeBartolo, the world’s largest mall developer. This meeting resulted in Terry becoming a key vendor for mall kiosks, propelling his company into a new realm of opportunities. Over 20 years, Terry grew his manufacturing business into a trusted industry name, combining innovation with a commitment to doing the right thing.
After selling his manufacturing company, Terry turned his focus to sales and marketing consulting, leveraging his extensive knowledge of store fixtures, architectural millwork, installation, and property development. Known for his visionary thinking and creative problem-solving, he continues to help manufacturers, retailers, and general contractors across North America achieve their growth goals. Even after 55 years in the business, his passion for guiding others and his commitment to integrity remain steadfast.
Where Your Vision Meets Our Expertise
Terrazzo is a handcrafted building material; its primary components are assembled on the construction site. For 100-years, the contractor members of the National Terrazzo and Mosaic Association have brought integrity and skill to countless installations. The NTMA has the expertise your project needs. Find specifications, information, color samples, contractor and supplier members at www.ntma.com or call 800-323-9736.
Jim Malin Senior Client Relations Manager
Urban Sign Group
John McNulty Founding Principal, Architect
MBH Architects
Jim Malin’s sign industry career began as an unexpected discovery when a chance encounter with a hand lettering class at the Philadelphia College of Art sparked a lifelong passion. For just $240, Jim enrolled in the six-week course, which set the foundation for his journey into the sign business. Starting with hand-lettering storefronts across South Philadelphia and New Jersey, his craftsmanship caught the attention of Alto Sign Co., a small but ambitious sign shop, where he began a career that has spanned more than 40 years.
As Alto Sign grew, so did Jim’s role in the industry. Backed by a grant from the City of Philadelphia, the company expanded into a 65,000-square-foot facility with 72 employees, serving iconic brands like Kate Spade, Fashion Bug and Jos. A. Bank. Under his watch, the company achieved multi-million-dollar sales, solidifying its position as a leader in the sign-making industry. But the 2009 market crash brought significant challenges, forcing the company to close its doors.
Undeterred, Jim joined Urban Neon that same year, helping the company rebuild and grow into what is now Urban Sign Group. Through hard work and dedication, Jim has been instrumental in expanding the company’s market share while maintaining its commitment to high-quality signs and exceptional service. Reflecting on his career, Jim takes pride in seeing storefronts across the U.S. adorned with his team’s work, calling it a true source of pride and a testament to the enduring impact of the sign industry.
As a Founding Principal of MBH Architects, a firm now celebrating 35 years of excellence, John McNulty has redefined the architecture profession through groundbreaking design, an unwavering focus on client service and an enduring commitment to nurturing professional talent. His leadership has elevated MBH into a celebrated practice known for contextually inspired and technically advanced projects that leave a lasting impact on both clients and communities.
John’s path from the U.S. Naval Academy to a Bay Area business leader showcases his discipline, vision and entrepreneurial drive. His career trajectory, including formative experiences at Neeley Lofrano and Gensler, paved the way for co-founding MBH. With an innovative approach to architecture, John has led the firm to notable accomplishments, such as “Gold Nugget Design” awards for projects like Harbor Lofts and Embarcadero Lofts, which showcase his dedication to adaptive reuse and historic preservation.
Beyond his architectural successes, his commitment to community is equally remarkable. His ongoing work with the Good Tidings Foundation and contributions to academic and professional platforms illustrate his holistic approach to leadership. By fostering cross-disciplinary collaboration with contractors, retailers and other stakeholders, John demonstrates a comprehensive understanding of the built environment that transcends traditional architectural roles.
Industry’s leading signage firms highlighted in annual listing
Here a commercial sign; there a commercial sign; everywhere a commercial sign. Nothing tops off a construction project—and everything and anything in between—like signage. Our list of some of the industry’s leading sign firms offer a peek into what’s available. In addition, the report provides the contact information and contact person for each firm. If you didn’t make the list, contact Publisher David Corson at davidc@ccr-mag.com.
Type of Signage: Avery Dennison manufactures interior, exterior, digitally printable signage and architectural film products used for windows, walls and doors.
ìLED Neonsî are made with LED lights encased in Silicone Tubing, Mounted onto Acrylic, Glass Neon, Sign Restoration, Repairs, Channel Letters, Sign Installation
Type of Signage: Designs,Pprints and Installs all Types of Interior Signage, Sustainable Solutions, Specialty is Tension Fabric Displays, and Fabric Light Boxes.
Type of Signage: Exterior & Interior Signage, Sign Programs, Conversion Programs, Franchise Sign Programs, Rebranding Programs, Multi-Site Locations, LED Retro-fit, Pop Up Store Signage, DeBranding
400 W Nationwide Blvd, Suite 400 Columbus, Ohio 43215 (614) 294-3281
www.plaskolite.com plaskolite@plaskolite.com
Year Established: 1950 No. of Employees: 297
Type of Signage: Endless Decorative Abilities, Durability and Weather Resistance, Sign Grade Acrylic and Polycarbonate for Sign Fabricators and Designers
Year Established: 1990 Number of employees: 50 plus Type of Signage: National Sign Programs, Total Project Management, Signage Rebrands, and State of the Art Fabrication Markets Served: Retail, Hospitality, Healthcare, Restaurants, Shopping Malls, Multi-Family, Craft Brew, Industrial
SignArt
Randy Davis, Director of National Sales 5757 East Cork Street Kalamazoo, MI 49048 (269) 381-3012 (574) 222-4375
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Year Established: 1972
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The comeback is far from certain or complete, but a survey of architecture, engineering and construction (AEC) professionals found that proposal activity growth in commercial markets improved in Q3 when compared with the prior quarter and Q3 2023.
The PSMJ Quarterly Market Forecast (QMF) survey reported notable improvement in early-stage opportunities in most commercial sectors and subsectors, though they remain subdued overall when compared with other design and construction markets and historical standards. The QMF survey, conducted quarterly since 2003 by research, publishing and consulting company PSMJ Resources, evaluates proposal activity across 12 major markets and 59 submarkets by polling AEC firm leaders throughout the U.S. and Canada.
In Q3 2024, the commercial developers market achieved a Net Plus/Minus Index (NPMI) of 13.0, marking its highest point in two years. Similarly, the commercial users market reached an NPMI of 14.6, its second-highest index score in the same period. These figures suggest a positive trajectory, albeit from a low baseline. The Federal Reserve’s second interest rate reduction of the year—a 25 basis point cut this past November—offers hope for sustained recovery.
The NPMI represents the difference in percentages between respondents who see growth in a market or metric, and those
who see a decline. In the case of commercial developers, 30.4% of respondents said that proposal opportunities grew, compared with 17.4% who reported a decline, with the remaining 52.2% saying that activity was flat. These percentages were 26.8%, 12.2% and 61.0% for the commercial users market, respectively.
PSMJ President Gregory Hart suggests caution in reading too much into the improvement, and attributes the uptick in proposal activity to specific submarkets within each category. “Unfortunately, the data still doesn’t support widespread growth in the commercial markets. On the development side, this is being driven by the Warehouse submarket while the office and retail submarkets are still soft. In the commercial users market, data centers are a real bright spot as a result of the A.I. boom that is taking place right now.”
Commercial Developers Market Analysis
The Commercial Developers market encompasses speculative and for-lease properties, including office buildings, retail spaces and
warehouses. The Q3 2024 NPMI of 13.0 reflects an 8.0-point increase from Q2 2024 and a substantial 21.3-point rise from Q3 2023, indicating a gradual recovery.
> Warehouse for Lease – This submarket recorded an NPMI of 19.6 in Q3 2024, a decline from 28.8 in Q2 2024 and 26.8 in Q3 2023. Despite the decrease, it remains a key driver within the Commercial Developers sector. The demand for warehouse space is bolstered by the growth of e-commerce and the need for efficient distribution networks, as noted in a recent report from CBRE, which highlights strong industrial real estate demand driven by omnichannel retail and logistics investments.
> Office to Residential Conversions –With an NPMI of 12.5 in Q3 2024, this submarket shows a slight increase from 12.3 in Q2 2024. The trend of repurposing underutilized office spaces into residential units accelerates, driven by urban housing demands and shifting work patterns, according to JLL’s Urban Research.
> Retail for Lease – This submarket improved to an NPMI of -8.8 in Q3 2024 from -15.9 in Q2 2024 and -21.1 in Q3 2023. While still in negative territory, the upward trend suggests a slow recovery, potentially influenced by adaptive reuse of retail spaces and a shift toward experiential retail, which, according to Deloitte’s Consumer Trends Report, is becoming a driver for retail real estate.
> Office for Lease – Experiencing significant improvement, this submarket’s NPMI remained negative (-14.8) in Q3 2024, but well up from -43.8 in Q2 2024 and -39.7 in Q3 2023. While challenges persist due to remote work trends, McKinsey’s Future of Work research indicates that hybrid models may stabilize office construction demand.
Commercial Users Market Analysis
The Commercial Users market includes properties built for occupation by companies, such as corporate offices, data centers and hospitality venues. The Q3 2024 NPMI of 14.6 represents an 18.8-point increase from Q2 2024 and a 17.7-point rise from Q3 2023, signaling a positive shift.
> Warehouse/Distribution Facilities –Maintaining a solid NPMI of 27.9 in Q3 2024, up slightly from 25.8 in Q2 2024, this submarket benefits from sustained demand in logistics and supply chain sectors. This growth is reinforced by CBRE’s recent findings, which project strong performance in warehouse/distribution markets due to rising e-commerce volumes.
> Call/Data Centers – This submarket improved to an NPMI of 28.1 in Q3 2024 from 24.5 in Q2 2024 and -16.0 in Q3 2023.
This surge is attributed to increased reliance on digital infrastructure, particularly in response to the artificial intelligence boom. According to JLL’s North American Data
Center Outlook, the U.S. colocation data center market has doubled in size over the past four years, with vacancy rates at a record low of 3%, highlighting the intense demand for data center capacity.
> Restaurants – Experiencing a significant rebound, this submarket’s NPMI rose to 14.6 in Q3 2024 from -5.8 in Q2 2024 and -10.9 in Q3 2023. NPD Group’s Restaurant Industry Report attributes this recovery to increased consumer spending and the resurgence in dining out.
> Hotels/Motels – With an NPMI of 8.1 in Q3 2024, up from 7.6 in Q2 2024 and 5.2 in Q3 2023, this submarket shows modest growth. The hospitality sector is gradually recovering, supported by a rebound in travel and tourism, as evidenced in STR’s 2024 U.S. Hotel Forecast. Still, growth in proposal opportunities for hospitality remains muted.
> Office Buildings – This submarket improved to a NPMI of -16.7 in Q3 2024 from -48.6 in Q2 2024 and -41.9 in Q3 2023. Despite remaining negative, the upward trend suggests a potential stabilization as companies reassess office space needs. As with for-lease properties, hybrid work trends continue to shape office space requirements.
The commercial construction industry’s recovery is influenced by factors such as interest rate adjustments, economic conditions and sector-specific dynamics. The Federal Reserve’s interest rate cuts in 2024 have provided some relief, potentially lowering borrowing costs and stimulating investment. But challenges persist, particularly in the office and retail sectors, which continue to adapt to evolving market demands and consumer behaviors.
Overall Metrics Solid, with Flat Growth
The QMF also surveys the outlook for four major metrics. Overall Proposal Activity, with a NPMI of 26.7, increased only slightly quarter-over-quarter (up from 23.0) and year-over-year (up from 25.5). While 43.1% of respondents reported growth in overall proposal opportunities, 16.4% saw a decline, with the remaining 40.5% saying that activity is flat.
Quarterly
Market Forecast NPMI Year-over-Year Comparison
Backlog showed a minor increase (up to 26.7 from 24.9, quarter over quarter), but Projected Revenue for next quarter was down to 11.1, a drop of 30.2 from the prior quarter and 12,3 from the prior year. Current-year revenue also showed little movement, sliding slightly from 37.4 in the 2nd Quarter to 21.1 in the 3rd Quarter.
As money available for government-supported projects levels off, and privately funded opportunities inch upward, the result is a predictable reshuffling of the top performers among the 12 major markets surveyed. While the Water/Wastewater market remained hot in Q3, leading the field and marking its 15th consecutive quarter in the Top 5, only the Environmental market repeated in the Top 5 from the previous quarter.
Water/Wastewater’s 56.0 NPMI in the 3rd Quarter was 2.0 points better than the prior quarter and -6.5 from the prior
year. Four of its six submarkets — Water Supply (2nd, 61.1 NPMI), Wastewater Collection and Water Distribution (tied for 3rd, 58.3) and Wastewater Treatment (4th, 54.5) — were among the Top 10 submarkets. The other repeater, Environmental, was the fourth-best major market in both the 2nd and 3rd Quarters (NPMIs of 48.8 and 47.6, respectively).
Transportation, which headed the list in the 2nd Quarter, fell all the way to 8th with an NPMI of 38.1. Though still relatively healthy, the market’s NPMI was down 17.1 points from the 2nd Quarter and 19.8 from last year’s 3rd Quarter. This suggests that some of the heat generated by Biden Administration infrastructure programs may be easing, though this is most likely temporary given the length of time that these programs will contribute to design and construction project development.
Also dropping out of the Top 5 were Energy/Utilities (from third to sixth with an NPMI of 45.8) and Other Government Buildings (from tied for 4th to 10th, with a NPMI of 34.9). Replacing them were Housing (2nd, 55.3), Education (3rd, 48.0) and Light Industry (tied for fourth at 47.6).
Multifamily Housing led the resurgence for the overall Housing market. After several quarters of straddling the middle to lower levels of the 59 submarkets measured, the Multifamily for Rent submarket leapt into the Top 10 with a net plus/minus index (NPMI) of 48.0. That was up from 11.1 in the 2nd Quarter and 29.3 in the 3rd Quarter of 2023. Results for the other Housing submarkets – Senior/ Assisted Living (15.4), Condominiums (11.1), Single-Family Developments (11.4) and Single-Family Individual Homes (6.9) –were positive, but unimpressive. CCR
Jerry Guerra is a writer, consultant and principal of The JAGG Group (www.jagg-group.com). For more information, visit www.psmj.com/surveys/quarterly-market-forecast-2.
Finding balance
How do indoor air quality initiatives and energy savings impact each other?
By Kevin Scarborough
Optimizing indoor air quality strategy and energy efficiency are important, but often competing goals for energy and facility professionals. When it comes to ventilation in air handling systems there are two possible extremes in how outdoor air can be controlled by maximization of outdoor air and minimization of outdoor air.
Stellar is a fully integrated design, engineering, construction, refrigeration, and mechanical services firm serving commercial, industrial, and public sector markets across the United States.
In addition to its headquarters in Jacksonville, Florida, Stellar operates support locations throughout the United States.
Maximizing outdoor air during most times of the year, depending on location, often leads to poorer energy performance due to the conditioning requirements of the outdoor air which may be very hot, very humid, very cold and/or very dry.
Conversely, minimizing outdoor air tends to improve energy performance for the same reasons, but the minimum amount must be maintained by code and to protect the health of occupants. Since around 1970, commercial buildings have dropped their HVAC energy consumption by 60%, but what were the potential indoor air quality costs to occupant health and wellbeing? (see chart)
Here, will highlight potential extremes on indoor air quality strategies and their impact on energy use—and what could be done to address these challenges.
Maximization Extreme: what happens if the air inside is of profoundly poor quality or contains biologically unsafe substances?
Many traditional indoor air quality initiatives in HVAC systems focus on maximizing, within reason, the amount of ventilation from outdoor air so as to purge spaces of potential contaminants. This is the reason why laboratory environments and other critical spaces that may contain dangerous substances require 100% outdoor air at all times.
Additionally, this principle was strongly emphasized early during the COVID-19 pandemic where the U.S. Environmental Protection Agency and other organizations recommended increasing outdoor air ventilation to help reduce viral load , though the guidance has changed significantly since the onset of the pandemic.
The inevitable outcome of this is that during times of the year when airside economizing cannot be used, energy usage will increase compared to a baseline because the outdoor air must be conditioned to the requirements of the space. For example, during hot, humid times of the year, more energy must be used to cool and dehumidify
the air. Conversely, during cold, dry times of the year, more energy must be used to heat and humidify the air depending on how the spaces are utilized.
Minimization Extreme: What happens if the air outdoors is of poorer quality than the air inside?
On Sept. 29, 2024, a fire broke out at a chemical supply company in Conyers, Georgia. According to media reports, a sprinkler malfunction caused water to come into contact with a water-reactive chemical, triggering off-gassing of chlorine and chlorine compounds, in addition to bromine.
While the cause of the fire and subsequent air quality issues remains unknown, what is known is the plume of strong-smelling gas that permeated in the air for days after the incident. In fact, the author of this article had to return home while taking his children to school because of how strong the odor of chlorine was and its visibility in
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the air as a yellow/brown fog. Additionally, schools in the area were canceled that day as a result of the chemical plume.
According to the Centers of Disease Control (CDC), “chlorine gas is highly corrosive when it contacts moist tissues such as the eyes, skin, and upper respiratory tract.” The priority of all local governments was the safety and health of the citizens, and this led to businesses shutting their doors in addition to the schools. This had obvious health and economic impacts to the local area. The author of this article is reminded of the similarity between this incident and the wildfires that are becoming more common in California and other western states as well as Canada.
Interestingly, even if a state is not prone to wildfires, the drift of wildfire smoke can have an impact far away. A 2023 study by scientists at Stanford, Cambridge, University of British Columbia and UC San Diego estimated that a majority of wildfire smoke comes from sources outside the local jurisdictions, with 60% coming from fires in other states .
In seeking to minimize indoor air contaminants in a space to a healthy low, the assumption is made that the air outdoors is better than the air inside. The example discussed above is a situation becoming more common where this is not necessarily the case. It is arguable in this situation that outdoor air should be shut off completely, which is allowable in certain situations in building codes based on ASHRAE 62. Obviously in this case, energy savings are not the priority.
Addressing These (Rare?) Extremes
The data presented above begs the following questions:
> How can building systems simultaneously conserve energy and ensure indoor air quality?
> What benefits would occur if there was a way to ventilate a space appropriately with precise control while driving energy savings and ensuring the indoor environmental quality is satisfactory?
Imagine a scenario where the difference between indoor and outdoor air quality is continually evaluated and the outdoor air damper controls automatically prevent ventilation when outdoor air is very poor.
In the real world, the extremes used to be rare outside of certain building types (e.g., laboratories) but, unfortunately, extremes are becoming more common. The ideal control methodology would be properly equipped with sensors and sequences of operation to account for these extremes, potentially leveraging AI-driven optimization that can dynamically respond to these extremes.
Imagine a scenario where the difference between indoor and outdoor air quality is continually evaluated and the outdoor air damper controls automatically prevent ventilation when outdoor air is very poor. Further, AI-driven optimization would provide the correct supply temperature and static pressure setpoints to a VAV system knowing that a ventilation condition is occurring, automatically learning the behavior of the system based on real-time feedback.
This type of optimization would also be based on an equivalent “clean” air per person ventilation terminology which is emerging within ASHRAE 62. through the indoor
air quality procedure (IAQP) and ASHRAE 24, which allows for additive performance-based layers of air cleaning and source control to supplement the general reliance on outdoor air ventilation to drive cleanliness.
An overall package should also incorporate properly-sized filtration with strong consideration of ionization, ultraviolet, and other disinfecting and purifying technologies. Perhaps most importantly, a strategy must incorporate digitally enhanced technologies that measure and track performance of indoor air quality to ensure safe and efficient operation at all times with the ability to quickly remediate issues through work orders.
The benefits to any organization are confidence that the building is operating as safely and efficiently as possible in any scenario with maximized energy savings while prioritizing health and safety above all else. Perhaps, finally, indoor air quality and energy savings can be mutually enhanced in buildings simultaneously—finding the perfect balance for buildings. CCR
Kevin Scarborough, P.E., CEM, LEED AP O+M, is Director of Energy Services for the Buildings business at Siemens Smart Infrastructure USA.
Beyond the flames
6 ways to identify potential fire damage hazards
• By Bob Moore
When running a business, focusing on the bottom line often overshadows other pressing concerns—like the possibility of a fire. Yet, fire damage is a costly and disruptive event for commercial properties across the country.
Millions of dollars are lost each year to fires that could have been prevented with proper knowledge and precautions. Understanding the leading causes of commercial fires is the first step toward safeguarding your business.
Following are six of the most common causes of commercial fire damage and tips to prevent them.
1 Kitchen Mishaps: A Recipe for Fire Hazards
Kitchens are the epicenter of fire-related risks in many commercial properties. While restaurants may be the first type of business that comes to mind, commercial kitchens are also common in schools, gyms, office buildings and health care facilities.
These spaces are filled with highly flammable materials, such as cooking oils and heat-producing appliances. Combine these hazards with the fast-paced, chaotic environment of a commercial kitchen, and the risk of a fire increases exponentially. Even something as simple as a forgotten coffeemaker can lead to a blaze. Routine maintenance and careful oversight are essential to mitigating these risks. Additionally, having a well-maintained sprinkler system or strategically placed fire extinguishers can significantly reduce the damage caused by kitchen fires.
Another tip for businesses with commercial kitchens is to establish clear cleaning protocols for cooking equipment. Grease buildup is highly flammable and
can spark a fire if left unchecked. Make sure all appliances are cleaned regularly and inspected for wear and tear that could increase fire risks.
2 Heating Equipment: Comfort Comes with Risk
In colder climates, heating equipment is a year-round necessity. However, furnaces, radiators and space heaters can quickly become fire hazards if improperly maintained. Fires from heating equipment often stem from overheating, malfunction or poor installation. Additionally, placing flammable materials too close to heat sources can increase the risk.
Regular inspections and maintenance of heating systems can go a long way
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toward reducing the likelihood of an accident. Business owners should also educate employees about fire safety practices related to heating equipment.
To further minimize risks, consider investing in heating equipment with built-in safety features, such as automatic shut-off mechanisms. Modern systems often include safeguards that can prevent overheating or detect potential malfunctions before they lead to a fire.
3 Electrical Malfunctions: Hidden Dangers Behind the Walls
Electrical fires are a leading cause of commercial property damage. Faulty wiring, overloaded circuits and improper use of electrical equipment are just a few examples of how electrical systems can ignite a fire.
Common causes include:
> Outdated or damaged wiring
> Overloaded circuit breakers
> Excessive use of extension cords
> Ungrounded electrical outlets
> Loose connections
Taking a proactive approach to maintaining and upgrading electrical systems is crucial. Regular inspections by a licensed electrician can help identify vulnerabilities before they lead to disaster.
Additionally, educating employees about safe electrical practices can further reduce risks.
4 Smoking: A Declining, but Persistent Risk
While the number of smokers has decreased in recent years, fires caused by smoking materials still occur. These fires often result from improperly extinguished cigarettes or cigars, particularly in office settings where designated smoking areas may not be adequately maintained.
To minimize this risk, establish clear
smoking policies and provide well-marked, safe disposal containers. Regularly inspect these areas to ensure compliance and eliminate hazards. Additionally, designing smoking areas away from flammable materials, such as landscaping mulch or wooden furniture, can further reduce risks. Consider using metal ashtrays or self-extinguishing receptacles to prevent accidental fires.
6 Human Error: The Unavoidable Factor
No matter how many safeguards you put in place, human error remains a significant cause of commercial fires. Investing in employee training and fire safety education is one of the most effective ways to mitigate these risks. Regularly reviewing fire safety protocols and conducting fire drills can also
Millions of dollars are lost each year to fires that could have been prevented with proper knowledge and precautions. Understanding the leading causes of commercial fires is the first step toward safeguarding your business.
5 Intentional Fires: Arson and Its Motivations
Arson is a deliberate and destructive act, often driven by motives such as revenge, financial gain or vandalism. While arson accounts for a significant portion of commercial fires, not all intentional fires are malicious. For example, unsupervised minors or individuals experimenting with fire may accidentally ignite serious blazes.
Preventing arson involves a combination of vigilance and proactive measures:
> Install security cameras in vulnerable areas, such as bathrooms and garbage disposal zones.
> Monitor your property during high-risk times, typically late afternoon to midnight.
> Ensure proper lighting and secure entry points to deter would-be arsonists.
Creating a culture of accountability around fire safety can make a significant difference. Encourage employees to report hazards immediately and consider implementing an incentive program for those who identify and address potential fire risks.
help employees respond quickly and appropriately in an emergency.
Preparation is the key to minimizing the impact of a fire on your business. Beyond fire safety protocols, every business should have a robust disaster recovery plan that includes a detailed evacuation strategy, emergency contact numbers and a communication plan to keep stakeholders informed during a crisis. Regularly updating and testing this plan ensures that everyone knows their role and that the business can recover swiftly in the aftermath of an incident.
The Aftermath of a Fire: Why Professional Restoration Matters
Even with all the right safeguards, no business is entirely immune to the risk of fire. When disaster strikes, partnering with a professional restoration company can make all the difference.
Fire damage goes beyond what is visible—soot and smoke can infiltrate ventilation systems, water used to extinguish the fire can lead to mold growth and structural integrity may be compromised. CCR
Bob Moore, President of United Water Restoration Group (UWRG), brings more than 30 years of franchise experience to his leadership role. His career began at Domino’s Pizza, where he spent six years in various roles and an additional seven years as a multi-unit franchise owner. His extensive background also includes serving as a Regional Director for ServiceMaster Clean, followed by a decade-long tenure at Dunkin' Brands as Senior Manager of Field Training.
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Unveiling Westchester HealthAlliance’s enhanced care and increased accessibility
A beacon of excellence
Unveiling Westchester HealthAlliance’s enhanced care and increased accessibility
By Beverley Spencer
In 2016, WMCHealth welcomed HealthAlliance of the Hudson Valley, a prominent 315-bed healthcare system based in Ulster County in Valhalla, New York, into its growing network. Alongside architecture, design and planning firm FCA, HealthAlliance embarked on a journey to merge two existing hospitals into a singular, state-of-the-art acute care facility at the existing Mary’s Avenue Campus.
This consolidation marked a pivotal moment in regional healthcare delivery, the latest in a series of projects as part of WMCHealth’s broader “Healthy Neighborhood” initiative. HealthAlliance obtained approximately $88 million in funding to consolidate HealthAlliance acute care services onto the Mary’s Avenue Campus. This goal was achieved through a building expansion with a new patient tower, as well as renovations throughout the property’s existing facility.
The updated HealthAlliance Hospital provides greater access to technologically sophisticated surgical, diagnostic and therapeutic services for acute and critical care inpatients. An expanded emergency department with an accompanying fast track walk-in center also serves to meet the increased demand of the growing community.
Pioneering Expansion and Renovation
The first phase of the project comprised the construction of the patient tower, as well as the renovation of existing facilities on campus. The new building, situated prominently on the south side of the campus, encompasses 78,000 square feet of contemporary clinical spaces, with the existing structure further revitalized with a 40,000 square-foot facelift.
Through careful preparation and strategic foresight, the construction team worked tirelessly to minimize disruptions to ongoing operations.
Critical services including the Emergency Department (ED), Intensive Care and Step-down Unit (ICU), Maternity & Obstetrics Unit, and a revamped main lobby were meticulously integrated into the new addition. The expanded facilities cater not only to the immediate healthcare needs of local residents, but further prioritize comfort and accessibility to maximize experience within the space.
With a keen eye on merging heritage with innovation, FCA conceptualized an architectural narrative that symbolizes Westchester HealthAlliance’s progressive vision. The team saw the addition as an emerging form, rather than added to, the existing hospital. The structure’s exterior features crisp phenolic rainscreen panel-clad volumes, seamlessly blending with the campus’s existing infrastructure. Contrasting hues and patterns in the rainscreen panels (and
their shadow lines, created by a small offset between the two floors), evoke and increase the structure’s dynamic expression, suggesting masses sliding from the building.
The offset lobby at the east facade boasts a striking curved facade that provides a seamless transition from exterior to interior space. This continues the sense of emergence from the existing building, in which a rhythm of rainscreen and fritted glazed panels along the lobby wall gradually transition from opacity to sunlit clarity.
This emergence terminates at the curved facade of the lobby, which peels away from the building to embrace the vehicle drop-off lane. This curtain wall presents a continuous curved glass plane extending beyond the enclosed space, aimed at completing the material transition from the existing hospital to a more transparent future.
Punctuating the curve is the entry vestibule and canopy. The vestibule, clad in metallic metal panels, is an object that disrupts the curtain wall to signify entrance. The fritted pattern arcs across the curved glass, reducing heat gain on this southern-facing facade and directing one’s eye toward the entrance.
The vestibule supports a metaland-glass entry canopy, whose language connects the Mary’s Avenue campus with the Westchester Medical Center brand family. A similar but more subdued canopy covers the entrances to the Emergency Department and decontamination sallyport at the west facade.
One of the foremost challenges of the construction process lay in maintaining operations at a high capacity throughout the phased development.
Elevating the Patient Experience
Westchester HealthAlliance’s Mary’s Avenue Campus embraces a patient-centric approach, evident in each design element. On the ground floor, a neutral palette of dark, mid-toned and light neutrals work in tandem with bold, cool-toned wall accents that help visitors navigate through the space while creating points of visual interest along the way.
In patient-dedicated spaces, customized millwork, bold color accents, and biophilic design details create an ambiance of warmth and tranquility, eliciting a hospitality-inspired atmosphere. Patient rooms, adorned with wood-tone finishes, exude comfort and serenity, fostering an environment conducive to healing and recovery.
Entering the lobby, patients are greeted with glazed nature graphics that provide a visual focal point along the South Corridor, offering a harmonious connection to the emergency department while reinforcing an aesthetic connection to the exterior. The hospital’s updated lobby
program further serves as a gateway to advanced medical care, incorporating a host of modern amenities.
The entry sequence includes admission/central registration, financial counseling, and pre-surgical testing, as well as a gift shop, coffee shop, and dedicated waiting areas. These additions help to ensure a seamless patient journey from arrival to recovery and beyond.
Balancing Innovation with Continued Operational Efficiency
One of the foremost challenges of the
construction process lay in maintaining operations at a high capacity throughout the phased development. As the heartbeat of Ulster County’s healthcare infrastructure, the Mary’s Avenue Campus strived to continue meeting the needs of the community throughout phasing.
Through careful preparation and strategic foresight, the construction team worked tirelessly to minimize disruptions to ongoing operations. From the integration of temporary facilities to the implementation of innovative construction methodologies, every effort was made
to ensure the uninterrupted delivery of essential healthcare services.
HealthAlliance’s Mary’s Avenue Campus in Westchester emerges as a beacon of excellence in healthcare, reaffirming the system’s unwavering commitment to offering clinical quality, prioritizing patient safety, and maximizing community well-being. With careful planning and innovative design, the updated facility stands poised to meet the evolving healthcare needs of Ulster County, embodying the essence of progressive community hospitals.
Beverley Spencer, CID, EDAC, CDT, is Senior Associate, Senior Interior Designer at FCA. While leading the Interior Design Healthcare practice in New York City, her dedication to a broader integration within design disciplines helps her clients attain cohesive design solutions. With experience in all phases of development from initial conception to completion and in-depth knowledge of building codes, accessibility requirements and sustainable practices, she remains a trusted advisor committed to cultivating long-standing client relationships.
Keeping time
How meticulous sequencing helps Smith & Wesson meet milestones in manufacturing construction
Keeping time
How meticulous sequencing helps Smith & Wesson meet milestones in manufacturing construction
By James Fawcett
It may sound odd to compare general contracting to conducting an orchestra, but both enterprises require precise sequencing and coordination to meet performance goals.
Timing is especially crucial when the client is a manufacturer because any lost time is lost money.
For the construction of the $120 million Smith & Wesson manufacturing plant and corporate headquarters in Maryville, Tennessee, the contracting team used diligent planning and procurement methods to meet a formidable turnover timetable so the manufacturer could start staging equipment inside the 620,000-square-foot facility while construction was still underway.
If they had waited until completion before Smith & Wesson could bring in equipment, it would have been another year before the manufacturing plant was operational.
The team understood this goal completely, but it still presented challenges as there were supply chain issues with electrical components and the facility had recently just been enclosed. The team was
Time was definitely of the essence on this project and meeting the milestones was not easy. There was a lot of overtime in the beginning.
still running sprinkler lines and electrical when we coordinated with the client to install conveyor belt and pallet racking systems within a year of breaking ground.
The Christman team ended up resequencing quadrants so that, for example, overhead work would be complete in areas of the plant where installation was required. They didn’t want to be working over top of teams while they were assembling the racking. They also didn’t want to risk injuries or worry about damage to the company’s equipment once it was in place.
There was a lot of coordination with Smith & Wesson about how its operation was going to be set up and in what sequence they needed their equipment.
Then the contracting team accommodated the construction work to meet the client’s needs. For example, they had to ensure the firing range was immediately operational since the manufacturer test-fires every firearm before shipping.
There were a number of specialized aspects to this project like matching a boardroom ceiling cloud to a conference table made of walnut and buffalo hide. Even the floor tiles in the rotunda were some of the largest ever installed at 10 feet long and 4 feet wide each.
The electrical system also presented challenges, especially with supply chain issues at the time. Some of Smith & Wesson’s equipment required an extensive electrical infrastructure to be in place, so teams could test components as they brought them online. The company has huge conveyor systems that move packaging and product from one part of the plant to the other.
The
two-level building is located on a 236-acre greenfield and includes a 492,000-square-foot manufacturing facility and a 128,000-square-foot office building that contains a gym, cafe and a commercial kitchen with a pizza oven.
The team had to ensure that all the electrical branch work was down and connected to that equipment, so Smith & Wesson could start testing and utilizing it in the necessary time frame.
The plant had at least two major electrical rooms and each had its own switchgear, but at the time there were extremely long lead times for electrical transformers. The Christman team coordinated with the designer to get those pieces of equipment designed, complete and purchased upfront. They were successful in doing that.
With a manufacturing client like this, it is really about the infrastructure. There were some distinctive finishes in the headquarters office building, but with the manufacturing plant itself, it is more about developing infrastructure that can support all the equipment needed for the manufacturing, assembly and distribution process.
For example, they used a helicopter to place large fans on the roof. They had four large units that needed to be installed near the middle of the plant and there was no good way to set up a crane on the outside and be able to reach the middle of the building where they needed to go. It was incredible how fast it was.
With a crane, it usually takes up to 1.5 days just for setup. The lifts typically take another half a day, plus a day to break down the crane. Using the helicopter, we had all four units placed in about 30 minutes. The time savings alone was impressive.
Time was definitely of the essence on this project and meeting the milestones was not easy. There was a lot of overtime in the beginning. When we were doing the site prep and initial site work, our rotating crews were working seven days a week, 16 hours a day.
The close coordination with subcontractors paid off to streamline things as much as possible and head off any potential issues before they became problems. You cannot avoid all complications on a project, but you can prevent a lot of them with proper planning. Despite any timing or coordination challenges, it was a rewarding project with a good deal of unique features.
The two-level building is located on a 236-acre greenfield and includes a 492,000-square-foot manufacturing facility and a 128,000-square-foot office building that contains a gym, cafe and a commercial kitchen with a pizza oven. The rotunda is designed to be a cylinder with floor to ceiling glass and a curved staircase. Smith & Wesson’s circular logo was installed on top of the rotunda, so it can be seen from the air as planes arrive or depart from nearby McGhee Tyson airport.
James “Jim” Fawcett is a Senior Project Manager at The Christman Company in Knoxville, Tennessee. He earned a bachelor's degree in construction engineering from the State University of New York (SUNY) College of Environmental Science and Forestry, and has more than three decades of experience in the construction industry.
CCR Coffee Talk Podcast Episodes
CCCT sat down with Jackie Erbe, Director of Construction with Design Draw Build, that is a design-build firm located in Oakland, California, founded by Tyler Kobick, specializing in the design of architecturally unique residential, commercial and pre-fab structures, elements, and custom art/architectural fabrication. Design Draw Build is a distinct model of vertically integrated, design-oriented, design/build practice. They believe that excellent design is driven by ‘how’ it will be applied in the physical world.
CCCT sat down with with Fabio Zaniboni, Founder & Chief Vision Officer with BubblyNet that is an engineering firm that develops, designs and builds products for the wireless smart building space offering a wide and growing variety of devices and components Bluetooth Mesh qualified. BubblyNet is a leader in smart building solutions, committed to deliver to the industry the most open platform. By focusing on technology that enhances indoor wellbeing while prioritizing sustainability, BubblyNet aims to create environments that are not only comfortable and productive but also harmonious with the natural world. Enjoy the conversation.
CCCT sat down with Steve Metzman, Founder & CEO from Connected Apprentice that modernizes training centers and prepares apprentices for success on digital job sites. Fully customizable around your curriculum and features preloaded content that can be updated over-the-air at any time. Mobile device management ensures secure, central control of every device. Training and US-based support provide a seamless experience for instructors, apprentices, and system admins. Enjoy the conversation.
CCCT sat down with Anazette Ray, a Principal at Zetlin & De Chiara LLP, one of the country’s leading law firms, focuses its practice on all aspects of construction law and the built environment. They provide sophisticated legal and business counsel to real estate owners, developers, financial institutions, owner’s representatives, design professionals, construction managers and contractors. They are committed to meeting our clients’ legal and business advisory needs and exceeding their expectations for service. The firm provides counsel throughout the planning, design and construction process, from drafting and negotiating contracts to outlining risk management strategies.
Subscribe here to listen to all episodes: https://www.youtube.com/@ commercialconstructionreno1615 Would you like to be a guest or sponsor?
An interview podcast that talks to guests that will have business titles in design, construction, facilities, real estate, procurement, development, etc. in retail, restaurants, hospitality, healthcare, federal, multi-family, shopping center owners, developers, cannabis, mixed-use along with the A/E/C sectors plus vendor service suppliers & mfcs who’s products and services are specified, recommend and purchased by enduser brands to build and maintain their facilities in the Commercial Construction Building industry.
To be a guest or sponsor, reach out to David Corson your host at davidc@ccr-mag.com.
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Mountain vibes
A homegrown style for selling cannabis
Mountain vibes
A homegrown style for selling cannabis
Strategically nestled in a woodsy suburb 20 miles southwest of Philadelphia, Microgrown Market is the perfect example of the maxim, “You can’t tell a book by its cover.” The utilitarian-looking green metal building is an altogether different place on the inside, with walls of knotty pine and ledgestone, wood floors, glass shelves, and a soft brown decorative ceiling.
When Matt and Debbie Pruette decided to open a retail cannabis business, they wanted an atmosphere that was homey, welcoming, comfortable, open, and unlike any dispensary they had seen. They partitioned off a small portion of Matt’s lawnmower shop and, with imagination and taste, transformed it into a unique retail environment where the vibe is like a North Woods mountain resort.
Creating their own brand line of unregulated cannabis products, they quickly gained traction in the community. The Pruettes have had to expand the store twice to offer more products and meet market demand. The arrival of THCa flower was an explosion.
We sat down with Matt and Debbie to uncover the secret behind their success.
GIVE US A SNAPSHOT OF YOUR BRAND?
Matt: We sell any legitimate cannabinoid on the market. CBD, CBG, THC-O, Delta-8, THC-P and HHCP are our players. Flower, vapes, edibles, topicals, drinks. The onset of the THCa flower brought the people in. Even though it’s not marijuana, there’s loopholes that still allow you to get high.
Debbie: We also do a lot with the oils, tinctures and topicals because there’s a whole sector of people who use those things for medical purposes. It helps them with anxiety, with pain management.
Matt: I make about 50% of the products, meaning I buy the raw oil, and add my terpenes or whatever I need.
Debbie: He makes all the tinctures that we have, all the vapes, all the topicals, 50% of the edibles, because he makes all the chocolates.
WHAT TYPE OF CONSUMERS ARE YOU TARGETING?
Debbie: It really runs the gamut. We’ll deal with people as young as 18 and we’ve had some as old as 80. There isn’t a law against it, but we won’t sell to anyone under 18. Some just want it recreationally, but I never realized until I was in this business how many people are in chronic pain and do not sleep.
HOW DOES THE OVERALL DESIGN OF YOUR SHOP CATER TO WHAT TODAY’S CONSUMERS ARE LOOKING FOR?
Debbie: When we started this business we went into dispensaries, they were very cold. They’ve got a few things on glass shelves, locked in cabinets. We wanted to take it in a whole new direction, make it very warm, and comfortable.
Matt: We‘re not a headshop. No big pictures of marijuana leaves, no naked girls holding up products, none of that baloney. We wanted a dispensary that shakes hands with a ski lodge.
Debbie: Older people are hesitant, they’re not sure what’s right for them. So, there’s
an area where they can sit down and we can have a chat. I can tell them about the products. I think that really sets us apart.
WHAT KIND OF ADJUSTMENTS HAVE YOU MADE IN ORDER TO CATER TO HOW CUSTOMERS ARE SHOPPING IN THIS NEW LANDSCAPE?
Debbie: We’re very willing we sit down and try to educate the customer. A lot of people are not sure what they’re getting into. We talk to them and find out what their issues are, and explain the different materials. I can’t tell you how many times I’ve told people, don’t buy anything today, go home, do a little more research of your own so you feel comfortable taking the product.
Matt: We’re not trying to push anybody into buying something just to make a buck.
“There’s been a big stigma against this plant for a long time. People are hesitant... They park a block away. But we make them feel comfortable about it.”
— Debbie Pruette
We’re bible followers, we’re followers of Christ. We’re here ultimately to glorify God. Making a profit is third or fourth on the list.
WHAT’S YOUR SHORT-TERM STRATEGY? LONG-TERM?
Matt: Our short-term and long-term are the same thing: De-stress. I had 40 years in the
lawnmower business. It was all stress. This is our second career.
Debbie: I spent over 30 years in HR, I’m a talker. With our customers, I become like a bartender, I hear all about their troubles. Sometimes I pray with them. The homey feeling of the business, that’s what makes it work.
Matt: We just kind of roll in, talk to people about stuff.
Debbie: Long-term is always to keep abreast of the products. Matt’s always coming up with new products. It takes work to stay on top of this industry because it changes every day.
WHAT’S THE BEST PIECE OF ADVICE YOU CAN OFFER TO OTHER BRANDS ON HOW TO DEAL WITH WHAT IS HAPPENING RIGHT NOW IN THE MARKETPLACE?
Debbie: The biggest thing you need to do is know your product.
Matt: It inevitably gets down to the quality of the product.
WHAT MAKES YOUR LOCATION ENGAGING TO TODAY’S CANNABIS CUSTOMER? HAVE YOU ADDED ANY IN-STORE FEATURES?
Debbie: It’s comfortable, welcoming. We’re off the beaten path. We don’t have flashy signs. It’s a plain green building on the outside.
Matt: It keeps us under the radar.
Debbie: But most of our neighbors are customers, so we don’t get complaints from them. There’s been a big stigma against this plant for a long time. People are hesitant. “I don’t know if I want to be seen going to a dispensary.” They park a block away. But we make them feel comfortable about it.
WALK
US THROUGH HOW AND WHY YOUR SHOP(S) IS DESIGNED THE WAY IT IS? TAKE US THROUGH YOUR CONSTRUCTION AND DESIGN STRATEGY.
Debbie: This was Matt’s vision. He designed it, he created all the products.
Matt: I wanted it to be an anti-dispensary dispensary. I had guys come in and put up
drywall and beyond that, I used natural materials. Wood, ledgestone, I had rough cut lumber from an oak tree that fell ten years ago, and we used that for shelves and tables. The decorative ceiling tiles are from Ceilume. I found them years ago on some DIY channel. I used them in my basement, and it looks awesome, they’re down there to this day.
When I decided to do the store, it was a foregone conclusion. The Stratford style, in Latte [color] is exactly what I wanted. The serviceability is unbelievable. You can just wrestle them in or out, they’re flexible, you can cut them with scissors, there’s no dust. It was just a no-brainer. And you can get ‘em on Amazon, which is nice if you come up short.
I’ve got a few left now, I’m going to do my bathroom. We also have a fountain with bears frolicking on it. That was all about trying to create a soothing sound.
Debbie: There’s two chairs by the fountain. It’s very calming and peaceful.
Matt: That’s our consultation area.
TALK ABOUT SUSTAINABILITY. WHAT ARE YOU DOING?
Matt: We reused existing materials to build the place. We minimize our packaging, too. Our tincture bottles don’t come in a box, for example.
Debbie: If you bring your empty bottle back, we’ll refill it.
WHAT TYPE OF OPPORTUNITIES DO YOU SEE MOVING AHEAD?
Debbie: People ask us all the time, don’t you want another store? No, we like this the way it is, we couldn’t do what we do if we had another store. We just keep our ear out about what’s new. Since the plant has been illegal for so long, there were not extensive studies on it. Now, they’re doing a lot more research. So, let’s see where the plant leads us.
WHAT TRENDS ARE YOU SEEING/EXPECTING?
Debbie: What’s really growing is the drinks.
People love them, because they want to get off the alcohol.
Matt: It tastes good, they feel better, and there’s no hangover.
ONE-ON-ONE WITH... Debbie and Matt
Describe a typical day. What’s the biggest thing on your to-do list right now?
Debbie: A typical day for me, I open up the store, get everything up and running. I make sure all the shelves are stocked, I do all the paperwork, do the financials from the day before. Sometimes when I walk in the door, there can be people waiting for me.
Matt: I’m in the back making up labels, making new products.
Debbie: This is a second career for both of us. I’m happy to be out of the corporate world.
What’s the most rewarding part of your job?
Debbie: When I can help somebody who’s in pain or can’t sleep, that’s my greatest reward.
Debbie: We have our own pet line, too. Fourth of July, when dogs go crazy with the fireworks, this calms them down.
Matt: It’s the same CBN we use for humans, and we put a dog label on it, and make it taste like bacon.
WHAT’S THE SECRET TO CREATING A “MUST VISIT” LOCATION IN TODAY’S COMPETITIVE LANDSCAPE?
Debbie: Knowledge base is huge, and taking your time with the customers.
TELL US WHAT MAKES YOUR BRAND UNIQUE?
Debbie: What’s unique for us is that we make our stuff. I can say to them, anything we’re breathing into our lungs is natural, it’s not got a lot of other things added. People trust the product, they trust us.
Matt: That’s all driven because we’re bible followers.
What was the best advice you ever received?
Matt: Don’t eat yellow snow.
Debbie: This is why he doesn’t deal with the customers and I do.
What’s the best thing a client has ever said to you?
Matt: I get compliments about the store, both the décor, and the products. For Debbie it’s more of a touchy-feely thing.
Debbie: My biggest satisfaction is when the person comes
back and says ‘that really worked for me.’
Matt: That’s why we give out a lot of samples. We’re not here just for the money.
Debbie: The customer walks out of here feeling like we cared.
How do you like to spend your down time?
Debbie: Matt doesn’t. He is either sleeping or working; there’s no in between. My downtime… We’re involved with our church. My kids are grown and living in other places, and my favorite thing would be to go and visit them.
Crafting dreams into reality
How KLC Interiors is taking residential interior design to the next level
Kristen Corson, founder KLC Interiors
Crafting dreams into reality
How KLC Interiors is taking residential interior design to the next level
From her early days rearranging her childhood bedroom to transforming outdated homes into stunning spaces, Kristen Corson’s journey from finance to interior design is a testament to following your passions. As the founder of KLC Interiors, she combines her creative flair with a keen understanding of construction, specializing in kitchen and bath renovations that transform houses into homes.
Whether it’s a minimalist aesthetic or multi-generational design, Corson tailors each project to her clients’ unique needs and dreams.
From her most memorable projects to her advice for homeowners embarking on renovations, Corson’s insights offer a glimpse into what it takes to excel in design and construction—and why she believes doing what you love means you’ll never work a day in your life.
Tell us a little about yourself. What is your industry story?
Starting at a young age, art and design was just part of who I was. I remember at about 8 years old; I was always changing my room around, and buying little accessories with my allowance and decorating it with things that I would make in pottery class with my grandmother.
My career took me to finance, which was very successful but never fed my creative desires. While in finance my home was a place I enjoyed showing off and entertaining, I was approached by friends to help with their spaces and it eventually evolved. When the housing market fell in 2006, I took a step back from finance and decided to focus on my passion for design and it quickly evolved into a full-time business.
Give us a snapshot on your company?
KLC INTERIORS offers not only interior design but also renovations, my specialty is kitchen and bath.
What trends are you seeing in the residential construction market today?
It varies in different markets of the country, but I would say a more minimalist approach in design is tending from what my clients request.
What are the biggest challenges you’re facing in the building trade today?
I would say permitting is challenging. Every county has different requirements and even
inspectors have different interpretations of code, it can be challenging but we always get through it—more of a time challenge than anything.
What does the labor pool look like? How are you attracting and retaining skilled workers for your projects?
Great question. The labor pool is abundant, it’s getting the “good ones” and holding on to them. I have been fortunate with my team that has been with me for years. They are like family.
I established a work ethic from the beginning and I take good care of them. We established a good communication system. Oh, and I feed them, that helps.
How do you see the role of technology evolving in the residential construction sector?
Technology is definitely something to stay on top of; it’s a necessity in your price point of construction. It feels it is definitely a compensating factor in how long your home stays on the market.
How do you stay ahead of the curve when it comes to new building materials and techniques?
Lots of research, a connection with fellow builders, suppliers and even social media has many influences that I find in my designs
One-on-One with...
Kristen Corson KLC Interiors
Describe a typical day.
Being awakened by the dogs, there’s never a day to sleep in with this crew. I make a to-do list almost nightly. So I keep myself and subs on track. I hit my projects daily and connect with my clients before they call me. It’s an important aspect of my business that I feel keeps me on a higher level than an average designer/contractor—one that I take great pride in.
What’s the biggest item on your to-do list?
Invoicing and estimates. It’s what I dislike the most but a necessity so it tends to take me longer than it should.
What’s the most rewarding part of your job?
Delivering the final project! The connection I make with clients is the ultimate reward in seeing their reaction to seeing their dream come to fruition.
What was the best advice you ever received?
I believe I said this in a previous answer, but it is definitely do what you love, and you’ll never work a day in your life. I honestly wake up everyday and get excited about my projects that I have ongoing, not too many people get to say that in their Life.
What’s the best thing a client ever said to you?
I gave your name to my neighbor who loves my new design. I do a lot of my business through referrals so this is the ultimate compliment.
What advice would you give to homeowners looking to embark on a new construction or renovation project?
This is a question I get a lot. I feel there are many aspects that need to be addressed, but I would have to say the most important would be to have a great relationship with your builder/contractor and definitely hire a designer, so many costly mistakes can be made with color and design that make or break your project’s value.
Can you share a story about the uniqueness of the project you have worked on?
What made it stand out?
I had a client reach out to me that needed the entire main house renovated. They were living in the guest house on their back property for several years with intentions to renovate when the wife fell ill. It had been 30-plus years and five kids later since they had done any renovations on the home, so it was in need. It was a beautiful property on several acres.
Several months went by and I did not hear anything and assumed he had moved on; I got a call in January that his wife passed away on Christmas Day. He said he needed to keep busy and was ready to go.
We went to work Immediately and turned this outdated diamond in the rough into an amazing feature home. I had carte blanche to design exactly what I felt worked for the home and its potential.
We removed walls, added amazing features and even received some smiles at what his wife would have thought of our final product. It may not be so “unique,” but the experience sure was. Some just deeply touch your heart and it’s why I love the saying, “Do what you love and you’ll never work a day in your life.”
What do you believe is the future of residential construction?
From my experience I’m seeing more multi-generational homes. Discussing the needs of the homeowner and customizing their individual family needs is my specialty.
Visit us at klcinteriors.com.
CIRCLE
The Year of the House
We are in the last 90 days of our lake lot, empty nester house build. What an experience it has been. We have learned so much about permitting, clearing and grading land, septic tanks, concrete footings, retaining walls and foundations, framing, mechanical, electrical, plumbing, roofing, brick and masonry, insulation, exterior board and batten, fireplaces, storm drains, driveway, pools, fencing, and the list goes on. All are necessary to build a home to live in or sell, but most of all be proud of your work inside and out.
As we go into 2025, here are some trends from a number of sources Residential Construction found to think about if you are going to DIY your next house project or a refresher of what is coming down the line to consider creating your eye-catching house project:
3D-Printed Construction
The use of 3D printing technology for building homes is gaining momentum, offering faster construction times, reduced material waste and cost savings, particularly for affordable housing projects.
Aging-in-Place & Universal Design
Homes are being designed with features that accommodate all stages of life, including wider doorways, step-free entries, smart accessibility technologies and bathrooms with barrier-free showers.
Off-Site & Modular Construction
Prefabricated and modular building methods are becoming popular for their efficiency, quality control and ability to reduce construction timelines while maintaining high standards.
Resilient and Disaster-Resistant Construction
Smart Home Integration
Homes are increasingly equipped with advanced technology, including artificial intelligence (AI)-powered systems for lighting, security, energy management and appliances. Voice-activated controls, home automation hubs and integrated IoT devices are becoming standard.
Net-Zero & Energy-Efficient Designs
Builders are focusing on net-zero homes that generate as much energy as they consume. This includes solar panels, geothermal heating, energy-efficient windows and superior insulation to reduce carbon footprints.
Flexible & Multifunctional Spaces
Home designs now prioritize adaptability, offering rooms that can serve multiple purposes—like home offices, gyms or guest spaces—reflecting the rise in remote work and changing family dynamics.
Sustainable & Eco-Friendly Materials
Residential builders are incorporating recycled materials, low-VOC paints and sustainably sourced wood. Green roofs, living walls and permeable paving also are gaining traction in sustainable construction.
Wellness-Focused Design
Today’s homes are being built with wellness in mind, including improved indoor air quality systems, natural light optimization, noise reduction and spaces dedicated to mindfulness or fitness.
Outdoor Living & Biophilic Design
Builders are incorporating materials and designs that withstand natural disasters like hurricanes, wildfires and earthquakes. This includes reinforced concrete, impact-resistant windows and raised foundations.
Homes increasingly emphasize the connection to nature, featuring outdoor kitchens, expanded patio spaces and large windows that blur the line between indoor and outdoor environments. Biophilic design integrates greenery and natural materials throughout the home to promote well-being.
These trends align with evolving homeowner priorities, from environmental consciousness to enhanced convenience and personal well-being as reflect growing demands for innovative, practical and sustainable living solutions tailored to modern lifestyles. Here’s to having fun on your next residential house project and incorporating these innovative trends & ideas to make it a successful DIY residential project build. And, as always, measure twice, cut once.
Dual Construction, LLC.
FIRE • FLOOD • STORM
Dual Construction brings more than 35 years of combined owner experience to the business of reconstructing and new construction. Whether you are an Insured or Insurer we can deliver what you need.
Dual Construction is licensed and insured serving you in all your construction needs.
Consulting & Comprehensive Estimates with Xactimate Software
Reconstruction, Remodeling & Disaster Repair
Emergency Board Up & Tarps
24 Hour Emergency Service
IS YOUR SUPERINTENDENT CERTIFIED?
Ask your GC if they have a Superintendent on your projec t.
Being a retail superintendent requires a market segments. While all construc tion superintendents have responsibilities for schedule, produc tivity, safety, and quality on the projec t site, the challenges and constraints of the retail environment mean that a special training focus is needed. Superintendents must learn how to think like a retailer and a contrac tor throughout these projec ts
RCA’s Retail Superintendent Training Program addresses this need.
• At least three years of experience in retail construc tion
• Completed OSHA 30-hour
• Completed RCA's two - day workshop, which includes in- depth training on retail-focused customer ser vice
RCA’s mission is to promote professionalism and integrity in retail construction through industry leadership in education, information exchange, and jobsite safety.
PROFESSIONAL DEVELOPMENT
Matt Brecker
SPONSORSHIP AND MEMBER BENEFITS
Anthony Graves
WORKFORCE DEVELOPMENT
Eric Berg
Secretary/Treasurer Timothy Aubel Rectenwald Brothers Construction, Inc.
2026 Justin Elder Elder-Jones, Inc.
2027 Bard Fulton Fortney Weygandti
2026 Anthony Graves Graves Construction
2025 Eric Handley
William A. Randolph, Inc.
2027 David Martin
H.J. Martin & Son, Inc.
2027 Hector Ray
RAYWEST DESIGNBUILD
2026 Rick Winkel Winkel Construction, Inc.
James Healy 2003
Robert D. Benda 2004-2006
K. Eugene Colley 2006-2008
Matthew Schimenti 2008-2012
Art Rectenwald 2012-2014
Mike Wolff 2014-2016
Robert Moore 2016-2017
Brad Bogart 2017-2018
Rick Winkel 2018-2019
Steve Bachman 2019-2021
Ray Catlin 2021-2023
As part of the RCA membership process, we vet contractors with a thorough review. Qualifications for membership include:
• General contractor with significant business operations in retail construction, for a minimum of five years.
• Excellent reputation in the industry; at least three retailer references are required.
• Properly licensed in all states where the contractor conducts business.
• Insured in accordance with industry standards.
• Favorable EMR rating.
• Able to provide Performance and Material Payment Bonds from an AM Best carrier rated A- or better.
• Submission of an AIA 305 qualification statement.
These rigorous requirements are reviewed regularly.
For more information and the most up-to-date membership list, visit retailcontractors.org –click on Find a Contractor.
Since our inception in 1971, Elder-Jones has been building a reputation for uncompromising quality, on-time construction, and honest, competitive pricing. We’ve been perfecting our craft for over fty years, and we’re ready to build for you.
Bruce Bronge, President Oakbrook Terrace, IL 630-918-6835
bbronge@icibuilds.com www.icibuilds.com
JAG Building Group Inc.
Matthew Allen, Director of Business Development Estero, FL 239-877-2134
matta@jagbuilding.com www.jagbuilding.com
James Agresta Carpentry, Inc.
James Agresta, President Hackensack, NJ 201-838-7903
jim@jacbuild.com www.jacbuild.com
JG Companies, Inc.
Adam Shihadeh, President Chino, CA 714-624-4185
adams@jg-companies.com www.jg-companies.com
Management Resource Systems, Inc. is licensed to build in all 50 states, British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, and Puerto Rico. We specialize in retail construction and recognize that a quality built project is the first and most vital step to reaching and retaining customers. As a result, a project built by MRS is built to exceed the satisfaction of our client, on time, every time!
M.CARY, INC. is a professional general contracting firm serving a distinguished and diverse clientele throughout the New York metropolitan and surrounding areas over 25 years.
Since 1995, filling construction needs of small startup companies to large organizations including universities and national retailers. From the pre-construction phase to the day you open for business and beyond, each job is given personal consideration and discriminating attention to detail. Once we are selected as the general contractor on a project we concentrate on nothing but completing the job on time and under budget, while still maintaining the high level of service our clients deserve.
M. CARY, INC. does whatever it takes to meet our commitments.
Our Dedication to our clients is the key to our success.
64 Toledo Street • Farmingdale, NY 11735 Call Us At: (631) 501-0024 Email: info@mcaryinc.com www.MCARYINC.com
Olympia DUMBO tower recognized for innovative engineering
‘Awe inspiring’
Olympia DUMBO tower recognized for innovative engineering
By Mark Plechaty
Luxury living. Cutting-edge design and delivery. Combining each element, the Olympia DUMBO tower offers 175,000 square feet of upscale residences atop a 70,000-square-foot podium and a plethora of best-in-class New York City amenities. That includes the city’s highest private outdoor tennis court, indoor and outdoor pools, a shipwreckthemed playground, and waterpark for kids.
The innovative engineered residential tower in billows toward the sky with an eye-catching, sail-shaped silhouette has earned DeSimone Consulting Engineering several official recognitions, including the Concrete Industry Board of New York’s “2024 Roger H. Corbetta Mid-Rise Award of Merit with Special Recognition” and a shortlist spot as a “2024 New Build International” award by UK’s Society of Façade Engineering (SFE).
Completed this spring, the DUMBO tower was designed by Hill West Architects, with interiors crafted by Workstead.
The collaborative, in-house expertise of DeSimone’s structural engineers and façade and building envelope helped bring the architects’ vision to life. “It’s rare that a building can truly transform both the skyline and streetscape in a city like NYC, but Olympia DUMBO has done just that,” says Stephen DeSimone, chairman and CEO of DeSimone Consulting Engineering. “We’re proud that the DeSimone structural engineers and façade specialists have been recognized for the critical role they played in delivering this complex project with such highly creative solutions.”
Situated next to the iconic Brooklyn Bridge and rising to a height of 450 feet over the waterfront, the Brooklyn skyline-defining, 26-story tower has a unique sail-like architectural form inspired by the building’s waterfront location. Located on a triangular site at 30 Front St., the tower’s twisting form tapers down to meet the ground and demands imaginative structural solutions before it could be realized.
Managing the building’s complex loads was highly challenging and DeSimone’s structural engineers addressed the dilemma by supplementing the traditional vertical column arrangement with sloping columns positioned along the building’s height. This approach effectively balanced the divergent load distribution resulting from the tower’s unique shape—and ensured the structure’s stability as it achieved Hill West’s architectural vision.
The sloping columns themselves added another layer of complexity to the structural design, because the horizontal forces they generate impact the building’s structural slabs. DeSimone’s engineers worked with the architects to calculate the necessary thickness of the slabs and position of the sheer walls in order to create load paths that would ensure stability. The team employed high-strength, precast concrete as well
Stephen DeSimone
Simons Galeries de la Capitale, Québec, QC, Canada
as lightweight, sustainable, voided concrete slabs to provide longer spans for open spaces in select locations.
With the structural design challenges of Olympia’s unconventional design resolved, DeSimone’s façade engineers addressed Olympia DUMBO’s building envelope as two distinct zones. The design called for a textured surface for the lower podium zone, with deep reveals around windows and balconies in the upper tower zone, which twists and steps as it rises.
Closely collaborating with the project architects and contractors proved key to ensuring Olympia DUMBO was both visually stunning and highly functional. It enabled the façade engineers to devise a customized facade that met the design parameters while making construction more efficient, reducing labor costs, and shortening the project timeline all while contributing to the overall sustainability of the property.
For the podium, DeSimone introduced a novel technical design which incorporated a bespoke ship lapped precast concrete panel system, windows, and storefront glazing.
The tower facades consist of a custom, unitized window wall system. The north and south elevations involve predominantly flat surfaces, while the east and west elevations twist and step as the tower tapers upward. The west facade balconies wrap around the north elevation in a twisting way, maximizing views of the Brooklyn Bridge and Manhattan skyline.
A project-specific coating devised to mimic the texture and appearance of masonry was used on the envelope’s prefabricated panels, each adjusted to accommodate the divergent surface geometry, and enclosed by a single contractor, without any secondary fix of elements after the panels were hung—eliminating the need for different trades.
A demanding schedule, high fieldlabor costs, and restricted logistics space at a dense urban site made it essential for the project team to develop efficient,
shop-fabricated, and custom-panelized solutions for some 196,000 square feet of façade surface area.
The use of those prefabricated panels, fitted with thermal insulation and weather barriers, also greatly enhances the building’s energy efficiency and weather resistance. Assembled off-site and then installed on site, the custom, panelized system expedited construction. It also reduced the building’s carbon footprint by minimizing the amount of cement used in construction, and in turn, the fuel to transport it.
Additional sustainable design approaches included the tower’s geometry and aluminum cladding, which provide natural shading, reducing the need for air conditioning, and lowering the building’s energy consumption over time. DeSimone’s façade specialists, in collaboration with the architect, selected high-performance glass for the windows, which helps regulate the indoor temperature while allowing natural light to flood the interior spaces. The glass is specially designed to reduce glare and filter out low-frequency sounds, creating a more comfortable living environment.
Olympia Dumbo is a modern architectural masterpiece that integrates creative design with advanced engineering solutions. The building’s elegant, sail-shaped form, stepped and twisting balconies, and carefully crafted façade make it the standout structure on the Brooklyn skyline. It has been an honor for DeSimone to bring our imaginative solutions to bear in transforming the architect’s vision into an awe-inspiring, urban reality.
Mark Plechaty, PE, is a structural designer and Project Manager for DeSimone Managing Principal. His ability to develop innovative schemes and details has proved critical to the success of more than 100 challenging and complex projects. Most recently, he led the award-winning office-to-residential conversion of the landmarked One Wall Street tower in Manhattan. He currently leads the structural design team for the reimagining and revitalization of the historic One Times Square tower into a premier tourist destination, as well as the transformation of the massive, block-long historic Terminal Warehouse into a mixed-use office complex, both in Manhattan. While based in DeSimone’s Abu Dhabi office, Plechaty led the firm's overseas operations in the United Arab Emirates for four years, completing such projects as the 48-story Emirates Pearl Hotel, the Al Maryah Office Tower, the Special Security Hospital and the Zayed Military Hospital.
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a
Why the sky really is the limit
Sitting down with REDCOM’s Asia Saforo
On any given day, Asia Saforo is one of the go-to people that the REDCOM Design & Construction team count on. On any given day, Saforo is called on to coordinate each component of a project to deliver it on time and on budget. As one of its Project Managers, that includes creating project schedules and coordinating between the project personnel and owners to meet project goals.
With more than a decade of experience, including seven at REDCOM, Safora’s background includes time as an Assistant PM, where she worked as a designer for Shane Patrick Construction. Today, she spends her time working with the award winning, full-service commercial architectural design, engineering and construction company operating in and around the New Jersey area.
Here’s a snapshot of her journey from drawing behind a desk all day to becoming
a major part of what it takes to succeed out in the field.
Tell us your story. How did you get started in the industry?
I got my Bachelors and Master’s degrees in Interior Architecture. After receiving my Masters, I worked in an internship and then at a few architecture firms. Eventually, I was a little bored with sitting behind a desk and drawing all day. I wanted more diversity in what I was doing and liked going out in the field.
Asia Saforo
Glen Toyota Ribbon Cutting June 2023.
The sky’s the limit. A woman can be in the field. She can work as a subcontractor. She can work in the office as a manager. She can work in estimating. She can work in architecture and design. There really are no limits.
I landed a job as an assistant project manager in Pennsylvania where I lived and fell in love with it. I started to gain more knowledge about the industry and how things work together, and gained a deeper perspective of the industry. I stuck with the role and have been working as a project manager for almost a decade.
What are some of the biggest changes you have seen over the past couple of years?
Software and automation. Within the last decade or so, we have gotten a lot better with accounting software, software that keeps track of the project in general, and bidding.
When I started, a lot more paperwork was involved. Now everything is more tech savvy and online, which has streamlined how we work quite a bit.
What opportunities are out there for the industry as we move forward?
The sky’s the limit. A woman can be in the field. She can work as a subcontractor. She can work in the office as a manager. She can work in estimating. She can work in architecture and design. There really are no limits.
What type of trends are you seeing today?
I’m seeing a lot of mixed-use buildings.
What advice can you share?
Whether you are a man or a woman, don’t take crap from anybody. As a woman in this industry, it is easy to be dismissed. Stand your ground, be confident in what you know, and keep moving forward. Don’t let anyone discourage you.
Also, if there are certifications out there—a management certification or OSHA certification—go for it and keep expanding your knowledge in the field and your exposure.
What’s the single best thing every woman can do to make sure they continue to get a seat at the table?
Keep showing up and keep making your voice heard. That’s the best thing you can do.
What’s the biggest item on your to-do list?
Everything, literally everything. CCR
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Thank you, and to all, Happy New Year...
Well, another year has flown by and, yet another chapter has been written in the history books. It feels like only yesterday that I resigned from Nielsen (Dec. 17, 2001) to embark on my journey as an entrepreneur.
According to the Small Business Administration (SBA), from 1994 to 2019, an average of 67.6% new employer establishments survived at least two years. During the same period, the five-year survival rate was 48.9%, the 10-year survival rate was 33.6% and the 15-year survival rate was just 25.7%.
These statistics underscore how challenging it is for small businesses to endure the test of time. Unlike fine wine, most don’t age gracefully, but this reality didn’t deter me. With the determination of an underdog ice hockey and lacrosse player, I embraced the attitude of, “Go for it and give it your all.”
So, I took the leap. I rented an office, installed a phone line and fax machine, wrote a press release, and started making calls and sending emails. Back then, the internet was still in its infancy. Many people advised me to stay put, but there was a voice in my head that said, “You can do it.” I trusted my gut. Here I am 24 years later still standing. I’ve witnessed and embraced the transition from print and face-to-face interactions to digital engagement, learning. There has been something new every single day.
Today, the CCR digital platform has surpassed 40 million-plus interactions for 2024, with content being consumed by audiences worldwide 24/7/365. In this ever-growing digital era, with over 8 billion people on the “wild, wild web,” our reach continues to expand.
One thing I’ve learned for certain is that success requires teamwork. You cannot do it all on your own. There are only
so many hours in a day. So, here are my well-deserved shoutouts to some very important people and contributors who made 2024 unforgettable:
First and foremost, “Thank you” to my wife, son, parents and our four rescue dogs, all of whom keep me grounded and remind me every day to stay positive and keep moving forward.
“Thank you” to our subscribers, advertisers, sponsors, content contributors and data providers for placing your confidence in CCR and its digital assets.
“Thank you” to our CCR editor and artist, who pair compelling editorial with exceptional layout designs that engage readers from cover to cover.
“Thank you” to our web developer, who keeps our site architecturally stimulating, and to our Posting Content Department, who diligently share the latest news in the commercial construction and renovation industry—who’s doing what, where and when.
“Thank you” to my doctor, dentist and dermatologist for keeping me healthy, my teeth intact and my skin cancer-free.
“Thank you” to our attorney, CPA and insurance firms for ensuring we remain legally and financially compliant, allowing us to thrive and have fun daily.
“Thank you” to everyone who keeps the wheels of our daily lives turning: the postal workers, delivery drivers, utility providers, garbage collectors and all those who ensure the essentials—water, electricity, internet, food and fuel—are readily available. Your “varsity” efforts do not go unnoticed.
“Thank you” to those who serve or have served in our military branches, as well as our local and state police officers and firefighters. You’ve taken an oath to protect and serve, and your bravery and dedication keep us safe from the evils that lurk among us. You are all truly extraordinary.
As we close the book on 2024, we look forward to 2025 and the 12 exciting chapters it promises to bring. Each day, we will contribute to this new novel with our experiences and actions. At 61.5 years young, I am thrilled to embrace the opportunities and adventures that lie ahead in the New Year.
Happy New Year. Here’s to good health, prosperity, safe travels and, as always, “Keep the Faith.”
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