CCR Issue 8.24

Page 1


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Up, up and construct...

Ithought I knew where I was going. I really did. But, as I continued my conversation with the person I was sitting next to on my flight from Atlanta to Pittsburgh (to see Bruce Springsteen, BTW), I realized after looking up on my walk that I was in no man's land. There were signs, and more signs.

"Go this way." "No, wait, go that way." "Okay, stop."

The conversations I was having in my head were more dizzying.

"Oh, that's right. You said you hadn't been here since last summer, so, you can see lots has changed," my newfound friend said, as I stopped to try and set my bearings. "There is a little construction going on right now."

"A little," I said to myself, and then again, out loud. "Where the hell am I?"

The Pittsburgh International Airport was looking to the future. With its eyes set on creating a more modernized and adaptable

airport terminal, it had little care about my navigation inadequacies. It was adding more updated technology. More user-friendly passenger experiences (mine, at the moment, non withstanding). Better parking and rental facilities. Surface access. Site, airfield and infrastructure design. If you could think of it, airport officials—and the teams behind the massive renovation—are one step ahead of you.

When it opens in 2025, the new terminal is expected to cut the time for passengers from their cars to their planes in half.

As I mentioned, I was arriving from Atlanta, where, after several years of renovations, Atlanta Hartsfield-Jackson airport is in the midst of a $1.4 billion widening initiative of Concourse D (its oldest concourse); the expansion of its Plane Train automated people mover (APM) system, which is set to improve passenger travel between the airport's terminals and concourses; and its main security checkpoint expansion, which will include extending queuing and automated screening lanes. To note, these are part of what is a number of initiatives planned in the coming years.

There continues to be much renovation and upgrades to our country's airport facilities over the past few years—a sign of much needed momentum for the commercial construction market.

Take Dallas Fort Worth International Airport, which recently started its $3 billion renovation of Terminal C. The work will modernize and expand the building, adding more gates and passenger amenities. This is in addition to adding its sixth terminal, Terminal F, which will include 15 gates and a new Skylink station. The overall project is part of, DFW Forward, the airport's nearly $9 billion improvement plan and the biggest it has undertaken since 1974.

Other upgrades across the country include the $1.4 billion improves to roadway capacity, baggage handling, etc., at George Bush International Airport (IAH); the $405 million south ramp expansion at Charlotte Douglas International (CLT); the $61.9 million gate addition and renovation at Orlando International Airport (MCO); and the $27.8 million airport infrastructure expansion, including terminals and enhancing travelers’ experiences, at Harry Reid International Airport (LAS).

And the list, as they say, goes on...

In case you are wondering (there may be a few of you out there), my brother, sister-in-law and cousin all made it to the Springsteen show—all three hours-plus of it. Because, you know, it's Springsteen.

CCR EDITORIAL BOARD

ACADEMIA

DR. MARK LEE LEVINE

Professor Burns School/ Daniels College University of Denver

ADA

BRAD GASKINS Principal The McIntosh Group

ARCHITECTS/ENGINEERS

MICHAEL MAGEE

Studio Leader Retail, Store Design Senior Associate Little

FRED MARGULIES Director of Retail Architecture Onyx Creative

STEVEN MCKAY

Managing Principal, Global Design Leader DLR Group

STEVEN R. OLSON, AIA President CESO, Inc.

CONSULTANT

GINA MARIE ROMEO Chief Heart Officer & Principal Consultant, Allied RDI

DEVELOPMENT/PROJECT

MANAGEMENT

KAY BARRETT

NCIDQ, CDP

Senior Vice President Cushman & Wakefield

JIM SHEUCHENKO President Property Management Advisors LLC

CHRIS VARNEY Principal, Executive Vice President Bureau Veritas

STEPHEN HEKMAN Executive VP Kingsmen Retail Services US

KEN DEMSKE Vice President Jones Lang LaSalle

GENERAL CONTRACTOR

DAVID THOMPSON Vice President TCB Construction Group LLC.

MATT SCHIMENTI President Schimenti Construction

JOHN STALLMAN Marketing Manager Lakeview Construction

JEFFREY D. MAHLER RCA Advisory Board Member

HEALTHCARE

CLINTON “BROOKS” HERMAN, PMP Principal Facilities Project Manager, MD Anderson Cancer Center

HOSPITALITY

PAM GOODWIN Goodwin Advisors, LLC Goodwin Commercial The Pam Goodwin Show

GARY RALL Vice President of Design and Development Holiday Inn Club Vacations

ROBERT RAUCH Chairman Brick Hospitality

JOE THOMAS Vice President Engineering Loews Hotels

LU SACHARSKI Vice President of Operations and Project Management Interserv Hospitality

ANDY BRIGGS, CHA Managing Principal A14 Capital Management

INFORMATION TECHNOLOGY

CRAIG WEBER Director of Business Prime Retail Services, US Prime 3 Retail Canada, Inc.

REAL ESTATE

ROB ADKINS, LEED AP CDP Senior Tenant Coordinator, Retail Peterson Companies

MEGAN HAGGERTY Founder Legacy Capital Investment

RESTAURANTS

RON BIDINOST Vice President of Construction Bubbakoo’s Burritos

DAVID SHOTWELL The Wills Group Sr. Construction Manager

RON VOLSKE Development Director Focus Brands

BOB WITKEN Senior Project Manager Fox Restaurant Concepts

RETAILERS

AARON ANCELLO Facilities Asset Management Public Storage

DEDRICK KIRKEM Facilities Manager Alice + Olivia

BOB MEZA Senior Construction Project Manager Target

DAVID D. DILLON Director, Facility Standards Store Planning & Design Development Walgreens Company

JOHN COOPER Principal Executive Vice President Stormont Hospitality Group LLC

SAMUEL D. BUCKINGHAM, RS AMS CMCA President of Construction Devco Development

MARIE ANTONETTE G. WAITE Founder and CEO Finest Women in Real Estate

LAURA GROSS Retail Facilities Manager American Signature Furniture

KELLY RADFORD VP Retail Construction and Development Ascend Wellness Holdings

PERMITTING

VAUN PODLOGAR

CEO, Owner, Founder State Permits, Inc.

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Contact

AroundtheIndustry

RESTAURANTS

Blaze Pizza

Blaze Pizza has announced a comprehensive brand makeover aimed at revitalizing the 330-unit chain’s presence in the fast-casual pizza space. Blaze also plans to grow by adding about 20 units this year, as well as relocating its headquarters to Atlanta.

Inday

Fast-casual chain Inday, which serves Indian food that is influenced by Ayurvedic philosophy, acquired New York City-based vegan concept Beatnic late last year and will convert Beatnic locations to Inday eateries by this summer. Going forward, the company expects to grow by three to five new units annually.

Black Bear Diner

Black Bear Diner aims to open around 14 new units this year as part of the California-based chain’s ultimate goal of growing beyond its current 13-state presence to become a coast-to-coast brand. The company is exploring potential new markets, including locations in Florida and Texas, Adams said, and it also is continuing to grow its off-premises business.

Chipotle Mexican Grill

Chipotle Mexican Grill’s first unit in Kuwait City is slated to officially open today in partnership with Alshaya Group, a franchisee that signed on with Chipotle last year to build the brand in the Middle East. The US-based chain has 68 international units in Canada and Europe, all of which are company-owned and -operated.

Applebee’s

Flynn Group—Applebee’s biggest franchisee—has signed on to open 25 new units over the next seven years, and it has also closed on its purchase of 26 restaurants in Florida and Georgia. With that deal closed, the operator now has upwards of 450 Applebee’s eateries in 23 states.

Kernel

Kernel, the fast-casual startup created by Chipotle Mexican Grill founder Steve Ells, has put robots front-and-center, but this latest example of automation and standardization could be more evolution than revolution.

P.F. Chang’s

P.F. Chang’s will expand its design-your-own bowl concept, Pagoda Asian Grill, with the opening of a new location in St. Petersburg, Fla., according to public records. Pagoda Asian Grill, launched in New York City late last year, sells bowls that start with a base of rice, noodles or vegetables and can be topped with a choice of proteins and sauces.

Buffalo Wild Wings

Buffalo Wild Wing has expanded its quickservice BWW Go concept to 100 locations with the opening this week of a new unit in New York City, and the chain says it has signed franchisees to open 600 more Go units. The BWW Go concept features the chain’s wings and other familiar items with limited seating and a focus on takeout and delivery.

Smashburger

Smashburger, the fast-casual restaurant chain, has expanded its deal with existing franchisee Sachi Foods to add two Salt Lake City-area restaurants to its portfolio. The Denver-based company said the agreement expands Sachi’s holding to 15 Smashburger restaurants in the US as well as Costa Rica.

COTE Korean Steakhouse

COTE Korean Steakhouse is slated to open in 2025 at the Venetian Resort Las Vegas, marking the Michelin-starred restaurant’s first location in Las Vegas and first Western US venue. COTE Vegas, which will be in the resort’s Waterfall Atrium, will feature skybox private dining rooms, in-table smokeless grills, a dry-aging room and a DJ booth.

HOSPITALITY

Four Seasons Resort and Residences

Cabo San Lucas, Mexico, has welcomed the Four Seasons Resort and Residences Cabo San Lucas at Cabo Del Sol, an ultra-luxury property comprising 96 guestrooms and suites, along with 61 residences, estates and villas. The resort, which is the Four Seasons’ second property in the area, offers three pools, eight food and beverage outlets, an adventure center, an art gallery and a kids’ club.

Eureka Casino Resort

A $40 million renovation project is underway at Eureka Casino Resort in Mesquite, Nevada, and will entail remodeling the 212-room hotel, casino floor, building exterior and restaurants, with upgrades to be completed by early 2027. A second phase of the plan includes a $60 million expansion on 35 acres of property, which will feature retail space, apartments, condos and housing for workers.

Grand Hyatt

The 465-room Grand Hyatt Barcelona has debuted in Spain, offering four restaurants, an outdoor pool and more than 35,000 square feet of event space. The Art Deco-style hotel also has a spa with a Turkish steam area, sauna, private treatment cabins and an 807-square-foot pool and waterfall.

Indian Hotels Co.

Indian Hotels Co., which owns brands such as Taj, Ginger and SeleQtion, had 309 hotels in its portfolio by the end of the 2023-24 fiscal year, surpassing its goal to open 300 hotels by 2025-2026. The company had 52 hotel signings and 34 openings in 2023, with much of the growth attributed to its partnership with Tree of Life Resorts & Hotels.

Riverview Hotel

The $30.5 Riverview Hotel has opened at Century Casino Cape Girardeau in Missouri with 69 guestrooms. Meanwhile, Century Casino Caruthersville, a former riverboat casino also in Missouri, is in the process of building a land-based casino and 38-key hotel, which is expected to open its doors by the end of the year.

Marriott International

By the end of next year, Marriott International will add 10 properties to its 69-hotel portfolio in France across brands such as Aloft, Moxy, Courtyard by Marriott, Residence Inn and Tribute Portfolio. Nearly half of the hotels, which total over 1,000 rooms, will be adaptive reuse and conversion projects.

Kimpton Resort

Coco Palms, a Kimpton Resort will open in 2026 on Hawaii’s Kauai island in 2026 after a $400 million redevelopment project is completed. The 350-key property, which will be Kimpton Hotels & Restaurants’ first hotel in the state, is owned by Reef Capital Partners and will be operated by Highgate.

Madison Resorts

Madison Resorts has combined two properties in Wildwood Crest, New Jersey—the Oceanview Motel and Royal Hawaiian—and transformed them into one 200-room hotel that is the biggest beach resort in Cape May County. The two buildings at the new Madison Resort Wildwood Crest have retained the retro style of the former hotels and offer three dining venues, two fitness centers, rooftop event space and two pools.

TPG Hotels & Resorts

TPG Hotels & Resorts is moving into its next phase after purchasing Marshall Hotels & Resorts two years ago, but it is not focused on pure growth as much as finding property owners that are a good fit. The company added 15 hotels in 2023, including three upscale boutique properties in Buffalo with plans to buy a similar number this year.

Wyndham Hotels & Resorts

Wyndham Hotels & Resorts has partnered with Decameron All Inclusive Hotels & Resorts and will add nine resorts to its all-inclusive portfolio, with Decameron remaining the owner and operator of the properties. The resorts will be located in Jamaica, Mexico and Panama and will join either the Trademark Collection by Wyndham brand or the Ramada by Wyndham brand.

RETAIL

Lush

Lush plans to revamp its 260 US stores over the next 18 months with updated layouts, designs and messaging aimed at boosting customer engagement and sales of its natural personal care products. The effort aims to highlight Lush’s sustainability goals and lesser-known product categories, with early testing at a California mall showing positive results and higher sales.

TJX

TJX expects to expand its off-price retail banners, T.J. Maxx, Marshalls, HomeGoods, HomeSense and Sierra, by opening as many as 1,300 new stores in the US, Canada, Australia and Europe over time. The company’s wide demographic reach allows it to offer a variety of off-price merchandise across income and age groups, and it is focusing on attracting younger shoppers to align with long-term growth plans.

Zara

Apparel retailer Zara has opened a two-story, 28,000-square-foot store in the Westfield Old Orchard Shopping Center in Skokie, Illinois, replacing its previous spot at the mall, which was half the size. The new location offers more apparel with RFID tags and has a dedicated app that allows shoppers to book fitting rooms, make purchases at self-checkout lanes and facilitate store pick-up within two hours for online orders.

AroundtheIndustry

Sephora

Sephora will open five stores at Tanger outlet centers over the next few months, a move expected to encourage shoppers to linger longer and spend more. Sephora already operates a store in Bridge Street Town Centre, a full-price lifestyle center in Huntsville, Alabama, which Tanger acquired last year, and it has built a presence in Simon Property Group-owned Mills outlet malls.

Macy’s

Macy’s will forge ahead with its Bold New Chapter strategy to diversify its product offerings and strengthen partnerships with brands including Toys R Us, Charter Club and Nespresso.

Ollie’s Bargain Outlet

Ollie’s Bargain Outlet is expanding rapidly with 522 stores in 31 states, capitalizing on closeout merchandise and overstocks. Ollie’s, which opened its first store in Pennsylvania 42 years ago, has eschewed ecommerce in favor of physical stores to maintain its “treasure hunt” shopping experience.

Saks Fifth Avenue

Saks Fifth Avenue opened a Fifth Avenue Club at Bowie House, a luxury hotel in Fort Worth, Texas, which could offer insights into

the North Texas luxury retail market dominated by Neiman Marcus. The company will combine data from both brands to improve the shopping experience.

Wayfair

Wayfair will open its first outlet store in Illinois, after opening a fullprice store in the state earlier this year. The company’s fifth US outlet location will sell returns and discounted items that can be viewed online, but must be purchased in-store.

Rothy’s

Rothy’s will add three new stores by the end of 2024, toward a target of 50 to 75 stores in the US. Although ecommerce is still the brand’s primary sales channel, physical stores are attracting new customers, and they also serve to promote the brand’s sustainability efforts and product range, including accessories and men’s shoes.

Primark

Primark is opening stores in Michigan and Florida as part of its aim to have 530 global locations by the end of 2026, up from 450 (as CCR published). The Dublin-based fashion retailer, which operates 27 US stores, also has announced new leases in Texas, Maryland and Tennessee.

The numbers game

The number of construction projects in the pipeline in Latin America, according to a Lodging Economics report. The numbers will add 100,990 rooms, a 12% jump. Mexico has the highest number of projects in the pipeline, followed by Brazil and the Dominican Republic, with the three countries comprising 61% of the total projects and 62% of the rooms.

The number of acres of land that will be redeveloped around Chicago’s United Center for a $7 billion mixed-use project, according to the owners of the Chicago Bulls and Blackhawks. Pending city approval, construction could begin as soon as next year with the first phase to include retail space, a 6,000-seat music hall, green space and a hotel.

The amount, in millions, that American Eagle Outfitters’ Steven A. Davis Scholarship for Social Justice has awarded in scholarships to 64 employees since 2020, including 19 this year alone. The goal of the scholarships is to support associates involved in anti-racism and equality initiatives. Each scholar receives $10,000 per year for as many as four years, along with career development and mentorship opportunities.

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Greening it up

Starbucks continues its sustainability efforts

Starbucks' sustainability vision is pretty straightforward: All new stores should be built to Greener Stores specifications, with all existing locations retrofitted as updates are needed. It's working. Today, about 16% of Starbucks cafes are classified as "Greener Stores," thanks to its efforts to meet specific requirements for water and energy efficiency and waste reduction. This includes 5,488 locations in North America.

Overall, Starbucks has committed to cutting water usage, emissions and waste in half by 2030. In addition, all new units opening in the Caribbean and Latin America will be built to the "Greener Stores" specifications.

To help make its top, down effort, the company trains employees through its Starbucks Global Academy. All locations must pass an independent audit by SCS Global Services verifying investments and practices across eight environmental impact areas.

They said it...

“We believe our efforts to be a force for good around the world in destinations where we operate can help support the long-term success of our business and the wellbeing of associates and guests. We are focused on fostering a more resilient, inclusive, and responsible world for travel.”

— Anthony Capuano, President and CEO of Marriott International, on its efforts to foster a more resilient, inclusive and responsible world for travel

From waste to worth

Walmart partners with Denali to recycle food waste

When it comes to sustainability, Walmart continues to lead the pack. The retailer is using depackaging services from leading organic materials recycler Denali at 1,000 of its Walmart and Sam's Club stores.

As part of the effort, it will separate food from packaging materials like plastic and cardboard. To date, there has been a 60% increase in the volume of reusable organic material recovered from the stores.

In its "2023 Environmental, Social and Governance" report, Walmart set out to reduce operational food waste by 50% by 2030. It also seeks to achieve zero waste to landfills and incineration in its Canada, Mexico and U.S. markets by 2025. For its U.S. operations, Walmart has diverted 78% of its waste materials last year, the report states.

“This collaboration allows us to extend our reach and provide a unique shopping experience that caters specifically to the needs of those who serve our country.”

— Stanley Silverstein, Chief Commercial Officer at WHP Global, on its decision to license Toys ‘R’ Us shops for two Navy Exchange Service Command (NEXCOM) stores

“We’re looking at everything from our team to how we support our franchisees, and how to evolve the tone of the brand: what the food tastes like, what the stores look like.”

— Daniel Smith, President of Rusty Taco, on the chain’s plans to open 20 new locations annually

An Inside Job

The CrowdStrike Global IT take-down

Afew articles ago, I wrote a piece on system software patching, of which I noted that sometimes “patches” pushed out to customers applications software are sometimes behind the ball on resolving critical cyber security breaches. They typically are reactive rather than proactive in nature. Usually the result of a bug someone reported, and then a patch was created to resolve the vulnerability.

Occasionally, a software company will have continued to find these bugs on their own after the applications have already been contracted out to a customer, and like they should, they “patch” them up with regular “pushes” of updates to customer’s systems. Not all patching is successful. Not all patching is even innocuous. Sometimes, the patch hits the fan.

Take the Crowdstrike internet takedown that is fresh in everyone’s minds and still in some business computers. This debacle of code pushed to millions of business windows computers worldwide wasn’t a hacker or foreign threat actor trying to take out the world, it was an inside job. There was no little bald man petting a kitty cat twisting his little finger at the corner of his lower lip.

There wasn’t a diabolical plan by a guy dressed all in black also sporting a black eye-patch. And no, Doctor Evil was not lurking in the background of the internet. All these things aside, and really, they are likely out there, the whole mess was caused by the same company trying to push a curative patch to its Falcon program that resides on millions of computers around the world.

Crowdstrike quite literally shot themselves in the foot with a push of a patch that had a “logic error” and thus the reason millions of displays went into the “blue screen of death” mode locking users out and preventing rebooting the machines.

But what was the first thing on your mind when you experienced or at least heard about this event on that fateful Friday morning? For most they thought of a cyber attack. Someone has circumvented systems world-wide and an attack was launched to disrupt global IT systems. But what was the reason? What did they get or want? Was it a protest group just trying to send a message? Was the global IT infrastructure being tested by a nefarious actor to see if they could take it down? These are all thoughts that went through my head and many others in the IT world.

in direct losses. And they still are counting. Not included are the secondary damages, lost time, bad optics and stops in productivity. The cost is immeasurable.

It is reported that only around 10% to 20% of losses are covered by any type of cyber security insurance. I made a case for cyber insurance in my last article, “Breakin’ the Law,” just before this happened. But most companies have not leaned into providing budgets for these insurances and choose to roll the dice.

Well, the dice landed on “craps” this time. There are billions of dollars of unrecoverable revenues and now the lawsuits are cranking. The only ones going to make any money here are the attorneys. Most claims with this event will likely be with other types of insurance. Loss of business, travel insurance, etc.

Convincing someone to buy an apple that you know was poisoned once before is a hard sell. I’m not a stock analyst or expert by any means but most of them would probably see the same things I am seeing here and buy low.

The media was quick to report these possibilities in their cycle of news disinformation, but Crowdstrike knew within an hour that this was on them. The record was corrected and they got busy pushing the fix to the world in the same manner as they caused it. Oh, but the headaches from this disaster were just beginning.

Not only did 8.5 million computers go offline, but airlines were brought to a halt. Thousands of flights were canceled or otherwise affected for travelers for more than a week. Healthcare services, grocery stores, banks, broadcasting companies, freight systems and a multitude of other services were affected to the tune of over $5 billion dollars

Crowdstrike is being sued by its shareholders claiming that the subsequent drop in share price over the next few days caused a $25 billion dollars disappearance of their market share value. And that’s not all, Delta and other airlines are lawyering up to sue for the nearly 500 million in damages it says they sustained paying out hotel, transportation and labor costs for its customers and employees. Ouch.

Will crowdstrike make it through? I think so. The share price is about half the value of the day before the event. But most companies won’t kick them to the curb, they’ll get a second chance. Over time, their value will increase, but they have challenges

with impending lawsuits and other legal claims. If anything, this was a learning experience for them as well as all similar cyber security companies. It's not hard to think that they will have the toughest of industry standards going forward.

I expect they will fortify their best business practices to better testing and intense scrutiny before rolling out patches and I do also expect that they will be able to reach the top of the game in cyber security after the fallout has subsided. Likely, they will have a tough sell for a while to new customers, but if they do the right things, this can make them stronger.

Their sales teams better up their game as well. Convincing someone to buy an apple that you know was poisoned once before is a hard sell. I’m not a stock analyst or expert by any means but most of them would probably see the same things I am seeing here and buy low. They will recover in time.

Crowdstrike Falcon is an exceptionally robust and detailed platform and highly respected in the industry. It rates at the top of all EDR offerings and is well liked by users. One glitch, albeit, a big one cannot possibly out-weigh all of the robust features, flexibility and other great characteristics that it has to offer.

Keep in mind, businesses are continuing its use, support was phenomenal in the Global IT outage event with the Crowdstrike team and it is difficult to move such a large platform, even if slowly, to put another program in its place. Major companies don’t get too disgruntled over things like this.

I think it is just a matter of time and calm negotiation between amicable partners to resolve issues and move on. Yeah, some money is going to change hands, and this hurts the company and stockholders, but wait it out, it will be fine. Sometimes, staying the course is the best for everyone. All things will be better in the end.

And this is the end. I hope my readers feel better already, I do.

Jon Armour is a contributing author to the line of Design and Construction publications and has 35 years of combined experience across the construction, real estate, and IT Infrastructure industry. He is certified Project Management Professional (PMP), certified Construction Manager, Program Manager, and a published author of a popular Western Genre fiction novel. He lives in Magnolia, Texas.

Student Insider

Student Insider

Dear Skills Trade Student

While construction and technical skills are your primary focus, ConstructEDU Student Insider (CEDU) is designed to supplement your education by providing content that dives into the business of the commercial construction and renovation industry. The bi-monthly newsletter covers areas such as emerging technologies, regulatory issues and other factors shaping the diverse industry’s future. CEDU also features insights and profiles from industry thought leaders on the trends and challenges affecting the marketplace.

Delivered at no charge, we not only encourage you to make CEDU a part of your educational consumption, but also to share it with your peers.

Fundraising

iBuild to host bowling fundraiser to support trades education

iBuild Central Florida is constantly working to help people strike up an interest in construction careers. Now, the nonprofit is taking that love to the bowling lanes. iBuild will host its annual bowling tournament and fundraiser, “iBowl for iBuild,” to raise funds to support its mission of creating pathways to careers in the skilled trades.

Pre-Apprenticeship

Grand Canyon and Rosendin bringing pre-apprenticeship to Texas

Grand Canyon University and Rosendin have teamed up again to expand their Pre-Apprenticeship for Electricians Pathway into Austin, Texas. As more businesses move to Texas, Rosendin identified Austin as an area with a growing construction industry and a need for construction electricians.

Scholarships

ASHRAE’s names 2024-25 Society Scholarship Recipients

ASHRAE has announced the recipients of 36 Society scholarships, totaling $208,500, for the 2024-25 academic year. By supporting talented students passionate about building sciences and HVAC&R, ASHRAE is not only helping them achieve their educational goals, but also empowering the next generation of professionals.

Read More HERE

Education

Neal Communities supporting future generation of construction management workers

Colleges and universities are not only seeing increased interest in programs like Construction Management, but placing students in jobs as fast as they can graduate. That’s why southwest Florida homebuilder Neal Communities has donated $100,000-plus to various programs for students planning a career in construction management and other trades.

Read More HERE

Live from Orlando... It’s...

RCA returned to Florida for networking event

Orlando, Florida again played host to the Retail Contractors Association (RCA) networking event, as attendees gathered at Fastbreak, one of the area’s best sports bars. Located next to the Orange County Convention Center, Fastbreak offered attendees an opportunity to mingle at the indoor bar and outdoor biergarten. The event, sponsored by The Home Depot, coincided with ICSC Orlando, which was held in August.

For more information, visit www.retailcontractors.org

Sponsored by:
1. Michael Miles, Dillon Goodell, Tim Martin, Dynamic Engineering
2. Rick and Marina Winkel, Victoria Winkel & Victoria Hedberg, Winkel Construction
3. David Moyer, HFA; John Stallman, Lakeview Construction; Ed Damphousse, HFA; Mike Puente, CDO Group
4. Sean Crane, The Baldwin Group; Mathew Frazier, Brooke Suarez, Case Contracting
1. Mike Crislip, Onyx Creative; Danny Facchina, Buch Construction; David Corson, CCR
2. Annabella Garcia, Drew Romanis, Martin Architectural Group
3. Tim West, Coast 2 Coast Surveys; John Stallman, Lakeview Construction
4. Ken Bronstad, Biance Berninger, WLS Lighting: David Goodwin, Ad-Vice Studios, LLC
5. Stuart Leopold, R.E. Crawford; Patrick Granitzki, Dynamic Earth
6. Chuck McGee, & Darin Ross with FMGI
7. David Corson, CCR; Ron Dee, Kitchen Social
8. Jason Storey, The Home Depot PRO; Jerry DeLiberato, Richard L. Bowen + Associates
9. Tom Borga, Scott Mellen, J. Raymond Construction Corp.
10. John Stallman, Lakeview Construction; Jeff Mahler, RCA/Onyx Creative
11. Tim Hill, Brian Hogan, FCP Services
12. Janine Buettner, ArcVision; Matt Frank, Fortney & Weygandt

Come one, come all...

Dallas hosts first Retail Design Institute event

The Retail Design Institute’s Texas City Center hosted its first official event in Dallas on Aug. 8 at KUIU. Drawing in a vibrant mix of Texas retail industry leaders and design professionals, the event featured networking opportunities, refreshments, and over $1,500 in raffle prizes.

Attendees heard from ChangeUp Creative Director Marty McCauley about the creative design process behind KUIU’s dynamic retail space and the challenges it faced. Supported by generous sponsors, the event successfully fostered connections, inspired innovation, and showcased the latest in retail design, leaving participants excited for future gatherings.

Thank You to Our Sponsors:

Jacob Hagar, Pacific Northern; Tara Dura, Pacific Northern
Some snacks at the event.

Shad Campbell, Top Golf; Chadrick Spencer, Bureau Veritas; Brian Fox, Interior Architects

2. RDI Board Members for RDI Texas City Center (minus one): Stephen Hekman, Kingsmen Projects US; Chadrick Spencer, Bureau Veritas; Jeff Dunn, GoTo Foods; Cynthia Ortiz, RDI International President, MBH Architects; Abdiel Gonzalez, Freelance - Retail Development Consultant; Sarah Wooldridge, Nelson Worldwide; Marissa Loftin, Kingsmen Projects US; Cyndi Brezina, Visual Millwork; Kate Kuykendall, Freelance Business Development

3. Marty McCauley, ChangeUp

4. Kate Kuykendall, RDI Texas Board Member for RDI Texas City Center; Kaitlynn Harness, Arcadis; Megan Brezina, Rogue Architects; Leslie Killebrew, idGROUP; guest; guest; Veronica Bonnevier, Travelstead; Peter Ferri, Hunter Building Corporation; Paul Alarico, Retail AMP Design

Spring Marsalis, Florida Tile; Emilie Ball, Fossil; Matt Cox, Samsung; Chadrick Spencer, Bureau Veritas, RDI Texas Chapter VP; Bob Higgins, The Container Store

6. Patrick Mayer, KUIU; Stephen Hekman, Kingsmen Projects US; Marty McCauley, ChangeUp; Peter Ferri, Hunter Building Corp

7. Vincent Fuentes; Kate Kuykendall, Abdiel Gonzalez

8. Peter Ferri, Hunter Building Corp; Kate Kuykendall, RDI Texas Board Member for RDI Texas City Center; Stephen Hekman, Kingsmen Projects US; Bob Higgins, The Container Store; Patrick Mayer, KUIU; Paul Alarico, Retail AMP Design

9. Brad Brown, FMGI; guest; Stephen Hekman, Kingsmen Projects US

10. Stephen Hekman, Kingsmen Projects US; Patrick Mayer, KUIU; Cynthia Ortiz, RDI International President, MBH Architects; Kate Kuykendall, RDI Texas Board Member for RDI Texas City Center; Adam Griffith, Melissa Griffith; Heidi Hekman, Kingsmen Projects US

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Shhhhh!

How soundproofing is helping set the tone for production and studio spaces

The world of TV and film is changing. The introduction and rapid growth of streaming

services producing their own original content has led to an increased demand for production space outside of the traditional offerings owned by TV and movie studios.

We are seeing both new development and expansions to meet the changing needs of the sector in major cities like Los Angeles and New York, but also in secondary markets like New Mexico. Georgia and Ontario, Canada that offer beneficial tax incentives. The boom of the sector also is getting investors’ attention.

According to CBRE’s 2024 Los Angeles Film & Television Report, as digital media continues to outpace theatrical and home

entertainment, demand for production space has surged from 2016 to 2022 to keep up. On average, studio operators reporter 93.5% annual occupancy during those years.

The total amount of filmable indoor space in LA is 7.3 million square feet— roughly three times the amount of production space in the next largest markets: Atlanta (3.4 million-square feet); New York (2.7 million-square feet); and British Columbia (2.7 million-square feet).

With the demand for studio space higher than ever, owners need to remain competitive to attract production companies with superior products and high-quality amenities. The size and particular features of each building will vary depending on location, the site’s existing conditions and other constraints, but these are some tried and true things to consider when developing a studio for TV and movie production.

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Soundproofing

“Quiet on the set” is a well-known industry term for a reason. If extraneous noises interfere with scenes, it can cost time and money to re-shoot.

While those on set might have their phones on silent and are standing by with bated breath until the scene finishes, production crews must consider a slew of exterior factors like turbulent weather, low airplanes, nearby construction, and loud vehicles. To ensure the soundstage is sealed from unwanted exterior noises, the building housing the soundstage is enclosed with an acoustically rated exterior envelope.

One common construction method is to use concrete walls with soundproofing components on the interior to protect the production from these sounds seeping into footage.

But, what about noises that come from inside the building, like an air conditioner or water flow through interior piping? HVAC systems in general are noisy, so being able to control the units is critical to any shoot. The easiest way to control the noise of the HVAC system is to turn it off.

The units typically are tied into a bell and light system, which is a system that gets the stage ready for a shoot by turning off the noisy components and notifies everyone that a shoot is about to happen by sounding an audible bell and the visible red lights. There are other options that allow the units to operate during the shoot if designed to avoid the transfer of sound to the stage area.

This typically is achieved by setting the units on an adjacent building (stage support building) and routing the ductwork on the exterior and penetrating through the roof or walls with the sound traps and silencers.

Further, soundstages, which, on average about 10,000 to 50,000 square feet, often have giant rolling doors in several spots – large exterior doors that open to the outside, and also internal ones that allow production crews to split up the space when the full stage is not needed. These are optional, not every stage has these separators.

But it is a perk that many production companies seek. Exterior doors, called elephant doors, are reminiscent of a giant garage door, measuring about 18-feet x 20 feet or larger. These are designed to provide an acoustically controlled environment, engineered to provide sound insulation, blocking out external noise and minimizing disruptions.

Amenities

To stay competitive, studios are creating mini campuses where everything a production crew could need is right at their fingertips. Having all of these different components that make up production in a single location is extremely attractive to those in the industry who are looking for a one-stop-shop.

Outdoor backlots are another amenity that we’re seeing more of in suburban and rural areas. Large studios with ample outdoor space are building these backlots as a way to realistically film outdoor scenes. They come with their own power supply and any other requirements a production company might need.

Sustainability Features & Disaster Mitigation

Studios rely on massive amounts of heavy power in these soundstages alone to accommodate lighting and other equipment. There are ground and catwalk power systems to allow for flexibility when hooking up lights, fans, and other machines that aid in production. A typical studio has accommodations for 2,000-8,000 amps

To stay competitive, studios are creating mini campuses where everything a production crew could need is right at their fingertips.

These campuses could include separate buildings for millwork and set construction, called Mill Buildings, that surround the soundstages and feature unobstructed, 20-foot to 25-foot-tall ceilings and doors, heavy power, dust control and ventilation; enhanced stage support buildings that contain dressing suites for talent, wardrobe, green rooms and laundry areas; and onsite editing rooms, which have an extra layer of soundproofing, built with a double layer to create an isolated capsule and muffle outside noise.

Depending on the location of the studio a huge perk is the exterior space for base camp. A major factor in attracting production companies, base camp is the onsite parking lot where equipment trucks, extra trailers for hair, makeup, wardrobe and production staff are kept. These amenities are most often found in rural or suburban studios due to the extra space surrounding the lot.

per stage, depending on the size of the building and stage.

The need for heavy power begs the question—what happens when it goes out, but the show must go on? We are seeing record numbers of brownouts or power outages due to overtaxing the grid. The stages are equipped with the ability to run on generator power in the case of a blackout or power outage.

They all have that capability if needed, and production companies often bring their own supplemental generators. Because of the large power drawn from these properties, many studios also install solar panels, and like to film in a green environment.

While studio offerings can differ based on location, climate, and user demand, these few factors are essential when considering an expansion, renovation or construction of a new studio and production asset. CCR

Vincent Ryan has more than 25 years of experience in the construction industry. His portfolio of projects ranges from nationwide rollouts of retail stores and flagships to large-scale data centers and campus projects. JT Magen / JTM Construction Group is currently working on the expansion of Albuquerque Studios in New Mexico and the buildout of Sunset Studios at Manhattan’s Pier 94.

Pickle me this...

How PickleRage is helping drive the sport of pickleball to new heights

What started as a backyard experiment on Bainbridge Island in 1965 (yes, you read that correctly) continues to grow into a worldwide sensation. How about a nearly five-million-playersacross-the-US kind of sensation? It all started when Joel Pritchard, Bill Bell and Barney McCallum were looking for ways to pass the time. Their innovative strategy of combining elements of badminton, Wiffle ball and makeshift paddles into the game we know as pickleball was created, becoming an official sport in 1972.

Fast-forward to today and founders, owners and principals Chris Palermo and Anthony Grosso have created the blueprint for state-of-the-art, franchisable indoor courts that allow enthusiasts to play year-round. Catering to players of all skill levels, the franchises are not just about the game; they are about building a community.

Featuring advanced lighting, cushioned courts, a pro shop and refreshment zones, PickleRage is helping to foster a welcoming environment where people can connect, compete, and stay active, further fueling the sport’s rise across the country.

Beyond just the spirit of the game, PickleRage fosters a vibrant community

where players can connect, learn, and improve their skills through various clinics and workshops led by experienced coaches.

We sat down with COO David Smith to get a peek into the future for pickleball enthusiasts.

Give us a snapshot of your brand.

PickleRage is one of America’s premier indoor pickleball club franchisers, created by passionate pickleball enthusiasts who are experts in the commercial real estate space. We have successfully combined state-of-theart facilities, technology, and programming to offer a world-class pickleball experience for players of all ages and experience levels.

Our clubs are designed to provide pickleball players with a place to play year-round,

The architecture of sports facilities is increasingly focused on sustainability, multi-functionality and user-centric design.

regardless of weather conditions. Every club features fast, non-skid CushionX courts, perfect lighting, and a never-ending supply of leagues, tournaments, clinics, and open play to keep players coming back.

With our recent launch in West Bloomfield, Michigan, we’re just beginning our journey to bring the PickleRage experience to more locations across the country, with new clubs coming soon to Jacksonville, Florida; Glen Burnie, Maryland; Mobile, Alabama; Grand Rapids, Michigan; and Kalamazoo, Michigan.

What type of consumer are you targeting?

We target players at all skill levels, from novice to advanced. Our inclusive environment appeals to both newcomers and seasoned pros, catering to all ages and skill levels. We’re particularly focused on engaging community-driven individuals who value health, wellness and social connection through sport.

We

Our specialized project management teams are highly effective in maintaining affordable budgets, meeting tight deadlines, and delivering quality construction turnovers on time, every time. From coast to coast, Alaska to Puerto Rico, Hunter Building Corporation has you completely covered on your next construction project!

We offer a multitude of services nationwide ranging from tenant improvements, build-outs, remodels, ground-up construction, and project management. Hunter Building Corporation takes pride in the fact that many of our clients have been repeat customers for many years.

How does the design of your facilities cater to what today’s consumers are looking for?

Our facilities are designed to meet the modern player’s desire for both convenience and performance. We installed highend lighting, cushioned court surfaces, and advanced check-in and scheduling technology to provide our members with a seamless pickleball experience.

Walk us through how and why it is designed the way it is. Every element of our design is intentional and influenced by active pickleball players. It starts with the courts; we selected CushionX for our surfaces, the same material used in the U.S. Open. CushionX replicates the fast, non-skid outdoor surfaces that many players are accustomed to but with an added layer of cushion that allows for extended playtime.

We also opted for high-end LED lighting, which is cost-effective and replicates the lighting of a sunny day. The paint and

color selections in the clubs create clear sightlines for maximum ball visibility. Social areas are strategically placed to encourage community interaction, and our tech-driven amenities, like digital reservations and check-ins, streamline the player experience. The design reflects our commitment to quality, accessibility, and community-building.

What are some of the trends happening on the architecture side of the design business?

The architecture of sports facilities is increasingly focused on sustainability, multi-functionality and user-centric design. We’re seeing a rise in the integration of eco-friendly materials, energy-efficient systems, and modular layouts that allow spaces to adapt to various activities and events.

Incorporating technology, such as advanced lighting systems and climate control, is also becoming standard to enhance both the player experience and operational efficiency.

What are some of the more prominent features being added today?

Prominent features in our facilities include advanced LED lighting systems for optimal visibility, CushionX flooring to reduce joint impact, and integrated technology for online reservations and member management. We’re also experimenting with video recording technology that allows players to livestream and record their matches.

Additionally, we are incorporating social spaces, such as small lounges, to enhance the community aspect of our clubs. These features align with current trends prioritizing player comfort, convenience, and social interaction.

Give us a rundown of your market’s layout.

The pickleball market is rapidly expanding, attracting a diverse demographic from various age groups and skill levels. We

We’re particularly focused on engaging community-driven individuals who value health, wellness and social connection through sport.

see strong demand for both recreational play and competitive leagues, with growing interest in youth programs and senior-friendly activities.

Our market layout is a blend of urban and suburban locations, with facilities designed to serve both densely populated areas and pickleball enthusiasts in more spread-out regions. Each club is strategically placed to maximize accessibility and community engagement.

What’s the biggest issue today related to the construction side of the business?

One of the biggest challenges on the construction side of our business is balancing the demand for rapid expansion while maintaining high-quality standards. Ensuring that every new facility meets our rigorous specifications for court surfaces, lighting, and amenities while adhering to sustainable practices can be complex, particularly in diverse geographic locations with varying regulations.

These factors can lead to delays and increased expenses, making it crucial to have a well-coordinated project management approach.

Talk about sustainability. What are you doing?

Sustainability is a core value at PickleRage. We incorporate energy-efficient systems, such as LED lighting and smart climate control, to minimize our environmental footprint. Our facilities are designed with durable, eco-friendly materials, and we continuously seek ways to reduce waste and improve operational efficiency.

What type of opportunities do you see moving ahead?

Despite challenges, the growing popularity of pickleball presents numerous opportunities for expansion, particularly in underserved areas where the sport is gaining popularity. The increased focus on health and wellness also opens doors for offering related services, such as fitness programs and workshops.

Additionally, the rise of pickleball as a competitive sport offers opportunities to host major tournaments and events.

FLLEXECUTE E

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Construction Manager

Are you optimistic about what you are seeing out there?

Absolutely. The pickleball community is thriving, and the sport’s accessibility and appeal across age groups make it a lasting trend. The increase in interest, combined with the social nature of pickleball, aligns perfectly with our brand’s vision.

We are confident in our ability to meet the growing demand through our ongoing expansion plans, including the opening of our West Bloomfield club and many more locations on the horizon. We are excited about the future and our role in shaping the pickleball landscape.

What trends are you seeing?

We’re noticing a surge in interest from younger demographics, driven by social media and the sport’s growing presence in mainstream culture. There’s also an increase in social and community-oriented

play, with people seeking not just a place to exercise but a place to connect with others.

On the facility side, trends like enhanced player experiences, tech integration, and multi-functional spaces are shaping the way we build and operate our clubs.

What is the secret to creating a ‘must visit’ facility environment in today’s competitive landscape?

The key is to offer more than just a place to play; it’s about creating an experience. This means providing top-notch facilities, fostering a welcoming community and offering diverse programming that caters to all skill levels. Innovation is also crucial –incorporating the latest in sports technology, comfortable social spaces, and unique events helps differentiate our clubs and keeps members coming back.

One-on-One with…

PickleRage’s David Smith

Describe a typical day.

There is no such thing as a typical day when you are building a new franchise system, but every day has some things in common that I focus on. Primarily, I focus on perfecting our operations and member experience. We want to become the nation’s premier indoor pickleball club, so we are always looking for ways to get better.

I work with our team to help identify the next best-in-class locations for PickleRage and interview franchise candidates to join our growing system. I explore new vendor partnerships, looking for the next great technology to enhance our member experience. I talk to members regularly to get their feedback on how we are doing. Finally, I end the

day playing the fastest growing sport in America—pickleball.

What’s the biggest item on your to-do list right now?

Building our world-class franchise support team. We have several openings for great team members to help us build the fastest-growing franchise concept in the country.

What was the best advice you ever received?

Be open to possibilities. I have found that when I have this mindset, great opportunities emerge. I didn’t even start playing pickleball until recently, and now I am leading one of the fastest-growing brands in the industry. It’s so rewarding

What is today’s consumer looking for in your facility?

Today’s consumer is looking for convenience, quality, and a sense of belonging. They want easy access to well-maintained courts, opportunities to improve their skills through clinics and lessons, and a community where they can make connections and have fun. They also appreciate clean, modern facilities with amenities that enhance their overall experience.

Tell us what makes your brand so unique?

PickleRage stands out for delivering a superior pickleball experience, our innovative approach to facility design, and our strong focus on community. We offer more than just a place to play—we provide a unique, welcoming environment where players of all levels can connect, compete, and grow. Our combination of premium facilities, member experience, and community-centric values sets us apart in the pickleball world. CCR

to discover new, exciting things just by being open to what’s possible.

What’s the best thing a customer ever said to you?

“I want to buy a franchise.” There is no better validation of our efforts than when a customer enjoys the experience so much that they want to have a franchise of their own. I obsess over the experience players will have at PickleRage, so when someone shares their joy with me, it makes it all worthwhile.

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See the leading Project Management Services/Construction Software firms

If y ou’re looking for a project management services/construction software firm serving the retail, restaurant, hospitality, healthcare (and other) sectors, check out our survey of some of the leading choices. If you don’t see your company on the list, contact Publisher David Corson at davidc@ccr-mag.com.

3MG, PSC

Manuel Ray, Principal PO Box 365052

San Juan, PR 00936-5052 (787) 979-9982 (787) 375-5770

mray@3mg-pr.com • 3mg-pr.com

Project Management Services: New Construction/Renovations, Architecture/Engineering Services

Construction Software Features: N/A Business Size: N/A

Platform: N/A Intended Users: N/A Open API: N/A

Pricing Model: N/A

Arcoro

Chad Mathias, Senior VP, Sales & Strategy 14500 N. Northsight Blvd, Suite 320 Scottsdale, AZ 85260 (918) 720-9290

Chad.Mathias@arcoro.com www.arcoro.com

Project Mgmt Services:

BrandPoint Services

Tim Dehncke

EVP, Sales & Marketing 820 Adams, Ste., 130 Audubon, PA 19403 (316) 210-3656

tdehncke@brandpointservices.com www.brandpointservices.com

Project Mgmt Services: New Construction/Renovations, Site Surveys, Rollout Programs, Planned Capital Programs, Due Diligence, Facility Maintenance Construction Software Features: Budget/ Schedule Tracking|Project Management|Other: N/A

Business Size: Large Enterprise|Small/Medium Enterprise Platform: On-Line Intended Users: Property Owners/Brands Open API: Yes Pricing Model: Per Project

Bureau Veritas

Blake Brosa, Executive Vice President 6021 University Blvd., Suite 200 Ellicott City, MD 21043 (800) 733-0660

Construction Software Features: Other: Field-based workforce management and HR Business Size: Large Enterprise|Small/Medium Enterprise Platform: On-Line|Mobile Intended Users: Construction Management Firms|General Contractors|Specialty Contractors|Other: Field-based companies Open API: Yes Pricing Model: Per User

Bluebeam

Josh Edmundson, Sales Director, Americas 3232 McKinney Ave, Suite 900 Dallas, TX 75204 support@bluebeam.com www.bluebeam.com

Project Mgmt Services: N/A

Construction Software Features: Document Storage, Estimating, Logistics, Project Management

Business Size: Large Enterprise|Small/Medium Enterprise Platform: On-Line|On Premise|Mobile

Intended Users: Architects|Design Firms|Construction Management Firms|Engineering Firms|General Contractors|Property Owners/ Brands|Specialty Contractors Open API: Yes

Pricing Model: Subscription based|Per User

blake.brosa@bureauveritas.com www.bvna.com

Project Mgmt Services: New Construction/Renovations| Site Surveys|Rollout Programs|Planned Capital Programs|Architecture/Engineering Services|Due Diligence| Facility Maintenance|Surety/CPA Services

Construction Software Features: Accounting|Bidding|Budget/ Schedule Tracking|Document Storage|Estimating|Logistics|Service Management|Project Management Business Size: Large Enterprise Platform: On-Line|Mobile Intended Users: Property Owners/Brands

Open API: Yes Pricing Model: Subscription based|Per User

CDO Group

Jonathan Wozniak, Marketing Manager 333 Harrison St. Oak Park, IL 60304 (708) 383-0586

www.cdogroup.com • jonathanw@cdogroup.com

Project Mgmt. Services: New Construction/Renovations, Site Surveys

Construction Software Features: Project Management, Business Size: Small-Medium, Platform: On Premise, Intended Users: Construction Management Firms, Property Owners/Brands, Open API: No, Pricing Model: Amount of Data

JobPlanner

CONSTRUCTION MANAGEMENT SOFTWARE

CIRCLE

Chain Store Maintenancean MCS Company

Michael Christin, SVP, Business Development 81 Union Street Attleboro, MA 02703 (800) 888-1675

CSMsales@ChainStore.com

www.ChainStore.com

Project Mgmt Services: New Construction/Renovations|Planned Capital Programs|Facility Maintenance

Construction Software Features: Accounting|Bidding|Budget/ Schedule Tracking|Project Management

Business Size: Small/Medium Enterprise Platform: On-Line|Mobile

Intended Users: Construction Management Firms|General Contractors|Property Owners/Brands|Specialty Contractors Open API: Yes Pricing Model: Other: Currently included

Clue

Oded Ran, CEO 4470 W Sunset Blvd Suite 90656 Los Angeles, CA 90027 (866) 349-2583

hello@getclue.com

www.getclue.com

Project Mgmt Services: Other: Equipment Management

Construction Software Features: AI|Budget/Schedule Tracking|Logistics|Service Management|Project Management

Business Size: Small/Medium Enterprise Platform: Mobile Intended Users: Construction Management Firms|Engineering Firms|General Contractors|Specialty Contractors Open API: Yes Pricing Model: Other: Custom Pricing

Coast2Coast Survey Corp.

Tim West, Director 7704 Basswood Drive Chattanooga, TN 37416 (423) 710-4714

twest@coast2coast.net

www.coast2coast.net

Project Mgmt Services: Site Surveys|Due Diligence|Other: Laser scanning, 3D Modeling, MEP Reports, ADA Surveys

Construction Software Features: N/A

Business Size: Small/Medium Enterprise Platform: N/A

Intended Users: Architects|Design Firms|Construction Management Firms|Engineering Firms|General Contractors|Property Owners/Brands| Specialty Contractors Open API: N/A Pricing Model: Per Project

Construction Market Consultants

Bobby Darnell, Managing Principal 3651 Peachtree Pkwy., Suite E-275 Suwanee, GA 30024 (770) 887-4941

www.cmconl.com • info@cmconl.com

Project Mgmt. Services: N/A

Construction Software Features: CRM

Business Size: Small-Medium Platform: On-Line

Intended Users: Architects, Design Firms, Construction Management Firms, Engineering Firms, General Contractors, Specialty Contractors, Building Products, Open API: Yes Pricing Model: Subscription based, Per User

Connect Source Consulting Group, LLC.

Gina Marie Romeo, Founder & Principal Consultant 3 Pheasant Run Forked River, NJ 08731 (609) 661-9636 • Cell: (609) 661-9636

gina@connectscg.com • www.connectscg.com

Project Management Services: New Construction/Renovations, Site Surveys, Rollout Programs, Planned Capital Programs, Architecture/Engineering Services, Due Diligence, Other: Specializing in Management Consulting - one source with trees to keys services, outsourced business development/sales training, Connect and Source industry experts for various national retail and restaurant chains

Construction Software Features: N/A Business Size: Small-Medium Platform: N/A Intended Users: Architects, Design Firms, Construction Management Firms, Engineering Firms, General Contractors

Property Owners/Brands, Specialty Contractors, Other: Retailers

Open API: N/A Pricing Models: N/A

CSI Estimation, LLC

Jordan Clan, Business Development Manager 78th St Brooklyn NY 11214 Brooklyn, NY 11214 (718) 303-2196 (718) 303-2196

jordanclancsi@gmail.com www.csiestimation.com

Project Mgmt Services: New Construction/Renovations | Architecture/Engineering Services|Facility Maintenance|Other: Estimation Services Construction Software Features: N/A

Business Size: N/A Platform: N/A Intended Users: N/A

Open API: Yes Pricing Model: Per Project

Eno Enterprises

Ralph Buckles, Chief Estimator 741 Reinholds Rd Denver, PA 17517 (717) 278-1143

Ralphbbuckles@gmail.com • www.linkedin.com/in/ralphbuckles

Project Management Services: Other: Estimating and Scheduling (Includes Lump Sump Bids, Change Orders and Claims)

Construction Software Features: Other: Quality control

Business Size: Small-Medium Platform: On-Line, Mobile Intended Users: Construction Management Firms, Engineering Firms, General Contractors, Property Owners/Brands, Specialty Contractors

Open API: Yes Pricing Models: Subscription Based

Estimen LLC

Samuel Ethan, Estimation Brooklyn, NY 10001 (857) 577-7316 (857) 577-7316

infoestimen@gmail.com www.estimen.net

Project Mgmt Services: New Construction/Renovations|Site Surveys|Rollout Programs|Planned Capital Programs|Architecture/ Engineering Services Construction Software Features: Bidding| Estimating|Service Management|Project Management

Business Size: Large Enterprise Platform: Other

Intended Users: Architects|Design Firms|Construction Management Firms|General Contractors|Other Open API: Yes Pricing Model: Per Project NO

Exodigo

Casey O’Brien, Sr. Marketing Manager 1723 Rogers Avenue, 1723E

San Jose, CA 95112 (415) 450-0594 • (415) 450-0594 casey.obrien@exodigo.ai www.exodigo.com

Project Mgmt Services: New Construction/Renovations| Architecture/Engineering Services|Due Diligence

Construction Software Features: AI|Project Management

Business Size: Small/Medium Enterprise Platform: N/A Intended Users: Design Firms|Construction Management Firms|Engineering Firms|General Contractors|Property Owners/Brands|Specialty Contractors Open API: Yes Pricing Model: Per Project

FCP Services

Brian Hogan, National Business Development 3185 Terminal Dr. Eagan, MN 55121 (651) 789-0790 • (517) 528-8990 bhogan@fcpservices.com www.fcpservices.com

Project Mgmt Services: New Construction/Renovations|Site Surveys|Rollout Programs|Planned Capital Programs|Facility Maintenance|Other: Building Envelope Programs (Paints and Coatings, Building Joint Sealers, etc.)

Construction Software Features: N/A Business Size: Small/Medium Enterprise Platform: N/A Intended Users: Architects|Design Firms|Construction Management Firms|Engineering Firms|General Contractors|Property Owners/Brands Open API: N/A Pricing Model: N/A

Flexecution

Nick Harbaugh, VP International 16601 Blanco Road, Suite 112 San Antonio, TX 78232 (888)611-3539 • (858)752-1168 nickh@flexecutioninc.com www.flexecutioninc.com

Project Mgmt Services: New Construction/Renovations|Site Surveys|Rollout Programs|Planned Capital Programs|Other: Installations Construction Software Features: Project Management Business Size: Small/Medium Enterprise Platform: Mobile Intended Users: Construction Management Firms Open API: No Pricing Model: Other: N/A

Floorcloud

Scott Banda, Co-Founder & CEO 529 Main Street, Suite 200 Boston, MA 02129 (617) 395-1668 • (617) 571-2553

sbanda@floorcloud.com www.floorcloud.com

Project Mgmt Services: Other: Tasks Creation, Jobsite Ambient Conditions, Remote Monitoring Software Construction Software Features: Other: Real-Time Monitoring, Alerts, Reporting, Photo Capture Business Size: Large Enterprise| Small/Medium Enterprise Platform: On-Line|On Premise|Mobile Intended Users: Construction Management Firms|General Contractors|Property Owners/Brands|Specialty Contractors Open API: Yes Pricing Model: Subscription based

Graphisoft

Mary Moscarello, Media Relations / Writer 1601 Trapelo Rd Waltham, MA 02451 mmoscarello@graphisoft.com www.graphisoft.com

Project Mgmt Services: New Construction/Renovations| Architecture/Engineering Services|Facility Maintenance Construction Software Features: AI|Project Management Business Size: Large Enterprise|Small/Medium Enterprise Platform: On-Line|On Premise|Mobile Intended Users: Architects|Design Firms|Engineering Firms Open API: Yes Pricing Model: Subscription based

HitechDigital Solutions

Bhushan Avasatthi, Director of BIM Solutions 211 E, 7th Street, 620 Austin, TX 78701-3218 sales@hitechdigital.com www.hitechdigital.com

Project Mgmt Services: Architecture/Engineering Services|Other: BIM Services, MEP Drafting and Modeling, BIM Coordination & Clash Detection, Architectural BIM Services, Prefab/Precast Modeling

Construction Software Features: AI|Estimating|Service Management|Other Business Size: Small/Medium Enterprise Platform: On-Line|On Premise Intended Users: Architects|Design Firms|Construction Management Firms|Engineering Firms|General Contractors|Specialty Contractors Open API: Yes

Pricing Model: Per User|Per Project|Other: Man Month Basis

JLL

3344 Peachtree Rd., NE Atlanta, GA 30326 (818) 620-2974 www.us.jll.com/en/deliver-projects

Project Mgmt. Services: New Construction/Renovations, Site Surveys, Rollout Programs, Planned Capital Programs, Architecture/Engineering Services, Due Diligence, Construction Software Features: Budget/Scheduling Tracking, Document Storage, Project Management, Business Size: Large Enterprise, Small-Medium, Platform: On-Line, On Premise, Mobile, Intended Users: Construction Management Firms, General Contractors Open API: Yes, Pricing Model: Subscription Based

JobPlanner

Construction Software

DeWayne Adamson, CEO & President 3015 Airways Blvd Memphis, TN 38131 (888) 357-5935

dewayne.adamson@jobplanner.com www.jobplanner.com

Project Mgmt Services: N/A

Construction Software Features: Accounting|AI|Bidding|Budget/ Schedule Tracking|Document Storage|Project Management

Business Size: Small/Medium Enterprise Platform: On-Line Intended Users: General Contractors|Specialty Contractors

Open API: Yes Pricing Model: Subscription based|Per User

Simons Galeries de la Capitale, Québec, QC, Canada

Kingsmen Projects US

Stephen Hekman, Executive Vice President

7157 Colleyville Blvd, Suite 101 Colleyville, TX 76034 (619) 719-8950

www.kingsmen-int.com/global-presence/usa stephen@kingsmen-usa.com

Project Mgmt. Services: New Construction/Renovations, Site Surveys, Rollout Programs, Architecture/Engineering Services, Due Diligence Construction Software Features: Accounting, Bidding, Budget/ Scheduling Tracking, Document Storage, Estimating, Logistics, Service Management, Project Management, Business Size: Small-Medium, Platform: On-Line, On Premise, Mobile, Intended Users: Architects, Design Firms, Construction Management Firms, Engineering Firms, General Contractors, Property Owners/Brands, Specialty Contractors, Open API: No, Pricing Model: Per User, Per Project

Linarc

Shanthi Rajan, CEO Los Angeles, CA, 90210 (833) 546-2720

shanthi@linarc.io www.linarc.com

Project Mgmt Services: New Construction/Renovations| Architecture/Engineering Services

Construction Software Features: Budget/Schedule Tracking|Document Storage| Logistics|Project Management|Other: Scheduling / Project Process Monitoring Business Size: Small/Medium Enterprise Platform: On-Line|Mobile|Other: Web/SaaS Intended Users: Architects|Construction Management Firms|Engineering Firms| General Contractors|Specialty Contractors|Other: Subcontractors/Owners/Developers Open API: Yes Pricing Model: Subscription based|Other: Unlimited projects/unlimited users

Mule-Hide Products Co. Inc.

Jenny Emann, Marketing Manager 1195 Prince Hall Drive Beloit, WI 53511 (800) 786-1492 • Fax: (888) 218-7838 marketing@mulehide.com www.mulehide.com

Project Mgmt Services: N/A

Construction Software Features: Other: Maintenance and Repair Selection Tool; Silicone Coating System Calculator; Pre-Packaged Submittals Business Size: Large Enterprise|Small/Medium Enterprise Platform: On-Line Intended Users: Property Owners/Brands|Specialty Contractors Open API: No Pricing Model: Other: No charge

Newforma

Victoria Salvador, Senior Director, Marketing 225 Franklin St, 27th Floor Boston, MA 02110 (877) 875-8252

marketing@newforma.com www.newforma.com

Project Mgmt Services: N/A

Northspyre

Neil Griffin, Vice President of Sales 2810 N. Church Street 69062

Wilmington, DE 19802

getsmart@northspyre.com www.northspyre.com

Project Mgmt Services: N/A

Construction Software Features: Accounting|AI|Bidding|Budget/ Schedule Tracking|Document Storage|Project Management

Business Size: Large Enterprise|Small/Medium Enterprise Platform: On-Line Intended Users: Property Owners/Brands|Other: Project Management Teams Open API: Yes

Pricing Model: Subscription based|Per Project

Permit.com

Vaun Podlogar, President 319 Elaines Ct. Dodgeville, WI 53533 (608) 999-9998 x011 www.permit.com • vaun@permit.com

Project Management Services: Permit Management, Due Diligence, Submittals, Site investigations, Plan Approvals

Construction Software Features: Permit Tracking and License Management, Platform: On-Line

Intended Users: Architects, Design Firms, Construction Management Firms, Engineering Firms, General Contractors, Property Owners/Brands, Specialty Contractors, Sign Companies and Facility Maintenance Companies, Open API: N/A, Pricing Model: N/A

Poma Retail Development Inc.

Tony Poma, President 727 Silver Spur Suite 202 Rolling Hills Estates, CA 90274 (310) 833-7662

www.pomaretail.com • tonyp@pomaretail.com

Project Mgmt. Services: New Construction/Renovations, Site Surveys, Architecture/Engineering Services, Due Diligence, Facility Maintenance, Fixture Roll Outs and Shop in Shops

Construction Software Features: Bidding, Budget/Scheduling Tracking, Estimating, Logistics, Service Management, Project Management, Business Size: Small-Medium, Platform: N/A, Intended Users: N/A, Open API: N/A, Pricing Model: N/A

Project Management Consortium (PMC)

Chris Love, President 7728 Henefer Ave. Los Angeles, CA 90045 (347) 392-1188

Construction Software Features: Document Storage|Project Management|Other: BIM Coordination, Action Items, File Manager, Project Email, Search, 2D/3D viewer, Construction Administration, Contract Change Management, Document Control Business Size: Large Enterprise|Small/Medium Enterprise Platform: On-Line|On Premise|Mobile Intended Users: Architects| Design Firms|Construction Management Firms|Engineering Firms|General Contractors|Property Owners/Brands|Specialty Contractors Open API: Yes Pricing Model: Subscription based

www.pmconsortium.com • chris.love@pmconsortium.com

Project Mgmt. Services: New Construction/Renovations, Site Surveys, Planned Capital Programs, Architecture/Engineering Services, Due Diligence, Facility Maintenance, Construction Software Features: Bidding, Budget/Scheduling Tracking, Estimating, Project Management

Business Size: Small-Medium, Platform: On-Line, Mobile

Intended Users: Architects, Target User, Open API: Yes

Pricing Model: Per Project, Best Fit for Client

Samsara

Nataly Hendeles

Senior Product Marketing Manager 1 De Haro St. San Francisco, CA 94107 (415) 985-2400

sales@samsara.com

www.samsara.com

Project Mgmt Services: Site Surveys|Due Diligence|Facility Maintenance|Other: Fleet Management

Construction Software Features: AI|Logistics|Other: Asset Tracking, Automated Workflows Business Size: Large Enterprise|Small/Medium Enterprise Platform: On-Line|Mobile Intended Users: Construction Management Firms|Engineering Firms| General Contractors Open API: Yes Pricing Model: Subscription based

The Contractor Consultants

Matt DiBara, CEO 611 North Brand Blvd, Ste. 1200 Glendale, CA 91203 (213) 340-4179

office@thecontractorconsultants.com www.thecontractorconsultants.com

Project Mgmt Services: N/A Construction Software Features: N/A Business Size: Small/Medium Enterprise Platform: On-Line Intended Users: Construction Management Firms|General Contractors|Specialty Contractors Open API: N/A Pricing Model: Subscription based

The Hardy Group

Leah Blank, Director of Marketing 450 Seventh Avenue, Suite 2000 New York, NY 10029 lblank@jhgi.com www.jhgi.com

Project Mgmt Services: New Construction/ Renovations|Site Surveys|Rollout Programs| Planned Capital Programs|Architecture/ Engineering Services|Due Diligence Construction Software Features: Accounting|Bidding|Budget/ Schedule Tracking|Document Storage|Estimating|Logistics|Service Management|Project Management|Other: Construction Management Business Size: Small/Medium Enterprise Platform: Other: We are a service provider, not a software. We do have our own in-house financial reporting and management software titled RIVUR, www.rivur.com

Intended Users: Architects|Design Firms|Engineering Firms|Property Owners/Brands Open API: No Pricing Model: Per Project

The Kerman Group

Scott Kerman, President 240 W. Missouri Avenue, Unit 20 Phoenix, AZ 85013 (602) 524-0728 • (602) 524-0728

scott@kerman-group.com www.kerman-group.com

Project Mgmt Services: New Construction/Renovations|Rollout Programs|Planned Capital Programs|Architecture/Engineering Services| Facility Maintenance Construction Software Features: N/A

Business Size: Small/Medium Enterprise Platform: N/A

Intended Users: Architects|Design Firms|Construction Management Firms|Engineering Firms|General Contractors|Property Owners/ Brands|Specialty Contractors Open API: N/A

Pricing Model: Subscription based

The Townson Company

Kevin Townson, President 7157 Colleyville Blvd, Suite 101

Colleyville, TX 76034 (817) 903-2834

kevin@townsoncompany.com

www.townsoncompany.com

Project Management Services: New Construction/Renovations, Site Surveys, Rollout Programs

Construction Software Features: Budget/Schedule Tracking, Document Storage, Project Management Business Size: Small/Medium Enterprise Platform: On-Line, On Premise, Mobile Intended Users: Architects, Design Firms, General Contractors, Property Owners/Brands, Specialty Contractors Open API: No Pricing Model: Per Project

Thomas Consultants, Inc.

Kevin Brent, Senior Vice President 4140 E. Raines Rd Memphis, TN 38118 (901) 398-8426 • (901) 398-8426

Fax: (901) 398-5749

KBrent@gotci.com • www.gotci.com

Project Management Services: New Construction/Renovations, Site Surveys, Planned Capital Programs, Architecture/Engineering Services

Construction Software Features: AI, Document Storage

Business Size: Large Enterprise, Small/Medium Enterprise Platform: On-Line, On Premise, Mobile Intended Users: Architects, Engineering Firms, General Contractors, Property Owners/Brands

Open API: Yes Pricing Model: Subscription based, Per User, Per Project, Amount of Data

Trunk Tools

Sarah Buchner, CEO PO Box 683

New York, NY 10038 (650) 471-9687

sarah@trunk.tools • trunktools.com

Project Management Services: Other: Software

Construction Software Features: Accounting, AI, Budget/ Schedule Tracking, Other: Incentive Management

Business Size: Other: Startup Platform: On-Line Intended Users: Construction Management Firms, General Contractors, Property Owners/Brands Open API: Yes

Pricing Model: Subscription based, Per User

Vectorworks, Inc.

Biplab Sarkar CEO 8621 Robert Fulton Drive, Suite 200 Columbia, MD 21046 (410) 290-5114

sales@vectorworks.net • www.vectorworks.net

Project Mgmt Services: Other: Design Software

Construction Software Features: Project Management

Business Size: N/A Platform: N/A Intended Users: Architects|Design Firms

Open API: N/A Pricing Model: Subscription based

YellowBird

Megan Trummel, VP of Sales & Marketing 2111 E Highland Ave, Suite 145 Phoenix, AZ 85207

sales@goyellowbird.com www.goyellowbird.com

Project Mgmt Services: Site Surveys|Rollout Programs|Due Diligence|Facility Maintenance| Other: Safety Services & Training

Construction Software Features: AI|Service Management

Business Size: Large Enterprise|Small/Medium Enterprise Platform: On-Line Intended Users: Construction Management Firms|General Contractors|Property Owners/Brands|Specialty Contractors Open API: Yes Pricing Model: Per Project

What’s old is new

Inside the science of adaptive reuse building

Today, there’s a lot of energy targeting recycling and repurposing: carpeting is made from old water bottles, children’s playground surfaces are refurbished from tires, and old denim is transformed to insulate.

But what about old buildings? They too are gaining in popularity and have captured the minds of the most creative and curious real estate professionals.

Adaptive reuse—turning old, obsolete buildings into new, contemporary spaces—is an increasingly viable way to make use of outdated structures (and many times eye sores) and find new purposes.

These reimagined spaces incorporate the best elements of the original buildings, whether it is exposed brick walls, striking structural elements or time-worn concrete floors, while bringing the space into the 21st century with all the infrastructure that inhabitants of apartments or office spaces have come to expect.

In 2022, developments incorporating the renovation, rehabilitation, extension or preservation of existing buildings accounted for 48% of all projects billed by U.S. architects, according to a survey by the American Institute of Architects. When it comes to residential projects, adaptive reuse more than doubled the rate of new construction since 2018, the study finds. And the fever continues to build.

But older structures are not just inspiring multifamily developments. A growing number of office buildings are making use of yesterday’s warehouses, factories and other unused structures to create the workplaces of today—and tomorrow.

Here’s why adaptive reuse makes sense:

Standing a Part

The “bones” of existing structures add character to a building and lend themselves to a unique, memorable office or living space. For instance, open warehouse ceilings set the stage for creative construction features such as a mass timber mezzanine, while existing or added windows and skylights can flood a space with natural light.

Many adaptive reuse developments celebrate and highlight the original elements of a building despite the modern amenities added. In Charlotte, NC, Savona Mills is a 1915-era textile mill on the National Register of Historic Places.

The mill’s original railroad tracks and remnants of a trestle are still visible in the creative office and retail hub. The project also capitalizes on the building’s vaulted ceilings and (now restored) hardwood floors.

Though maybe not as character-rich, former warehouses, factories, storage facilities and other buildings are surprisingly well-suited for alternative purposes. Often these buildings are only one or two stories and offer multiple access points for tenants and customers, expansive parking fields (as opposed to multilevel garages) and plenty of interior flexibility for virtually any layout an architect can conceive.

The Diverse Businesses and Employees Appeal

In a time when the post-pandemic workforce is reluctant to return to the office, employers

are seeking ways to entice them to show up. In a survey by ResumeBuilder.com, 51% of employers are currently requiring some or all employees to work in-person, and 39% more will have their staff return to the office by year-end.

Businesses are increasingly finding that having an office in a cool, buzzworthy adaptive reuse development—especially if it’s connected to city greenways ideal for bike or pedestrian commuting—is one way to engage employees and excite a craving for an office environment.

One such example is West Charlotte’s popular mixed-use project known as Lower Tuck. Atlanta-based Third & Urban transformed a group of midcentury warehouses into 400,000 square feet of creative office space across a four-building campus.

developers turn to the existing neighbors for input, insight and buy-in as they were here first after all.

The seemingly unending pipeline of leasable space attracts businesses ranging from local mom-and-pops to Fortune 500 companies to bring a diverse culture essential to a thriving community.

What’s more, with so many cities also turning undeveloped swaths of land—such as unused rail routes—into greenspaces and pedestrian thoroughfares, many adaptive reuse projects tap into these amenities to connect with other community hubs.

Saving Money

Developers and investors are realizing that investing in these older and underutilized buildings—often at a lower acquisition price than more prestigious properties—affords

The most effective adaptive reuse projects walk its new inhabitants into history through an innovatively refreshed environment built to current standards.

The project now is home to a diverse roster of businesses, including a manufacturing firm, a disaster relief organization, an office furniture company, a marketing agency and more—with an employee base embracing the unique environment.

Transforming Communities

A shuttered warehouse is often a blight on a neighborhood. But when activated, the venue ignites the surrounding community and shapes a destination. In Charlotte, completed adaptive reuse projects are not only driving an increase in surrounding property values but also creating new, thriving neighborhoods on land once underdeveloped or underutilized.

It only takes one visionary to launch the ripple effect, which leads other developers to acquire nearby properties for additional adaptive reuse projects. Then comes upgraded infrastructure improved or new roadways, sidewalks, walking paths and landscaping. And the thoughtful

them the rare opportunity to develop a property that’s convenient to highways within close proximity to the city center where high barriers of entry exist.

Many of these projects also come with incentives from municipalities appropriated for historic preservation or remediation of blighted areas that offset redevelopment costs—in some cases, up to nearly 50 percent of building costs.

While the construction bill likely is to remain the same as with new construction, the timeline is often compressed putting the new space on the market and ready for revenue within a shorter time frame. And adapting an existing building instead of opting for demolition for a new build will always present significant savings.

Telling a Story

A

significant facet of adaptive reuse is protecting and celebrating its history, whether keeping the original wood floors scarred from decades of use, or reclaiming

materials such as timber, brick or metal to integrate into the latest incarnation. The most effective adaptive reuse projects walk its new inhabitants into history through an innovatively refreshed environment built to current standards.

Camp North End is one such historic walk. In Charlotte, this group of warehouses once housed Ford Motor Company’s manufacturing facilities, followed by a World War II weapons depot, and later a missile manufacturing plant during the Cold War. The coal-powered boilers and the railroad tracks are still visible today, and the project’s name comes from its erstwhile moniker as Charlotte Area Missile Plant (CAMP).

But It’s Not a Cakewalk

Of course, repurposing historic buildings is not without its challenges. Many existing structures require cleanup of hazards such as contaminated soil, lead paint, asbestos and mercury. Remediation is nearly always

Many adaptive reuse developments celebrate and highlight the original elements of a building despite the modern amenities added.

required should construction cause these hazardous materials to become friable or cause gases to leak. The removal of materials or installation of systems create a safe environment.

Also challenging is the need to modify zoning and code requirements to fit the structure’s new use. Many properties will require a change in zoning from light manufacturing to commercial or residential use. This takes time and is driven by the governing entity and its process.

Reinforcements and accommodations are also commonplace. Underpinnings and fortifications may be needed to bear

the weight of rooftop HVAC units or to accommodate additional windows or doors. Sprinkler systems, fire alarms and wiring associated with modern-day protocols must be accommodated in a building that was built well before much of this was even invented.

Many cities are often too quick to demolish the structures that mark their histories. With vision, careful and collaborative planning and the support of community and its civic leaders, a blighted and underutilized structure can be transformed into a thriving hub that has the potential to invigorate a neighborhood while celebrating its past. CCR

Jason Hlewicki is Director of Client Services at Swinerton, an industry-leading commercial general contractor with offices nationwide that provides commercial construction, construction management, design-build and self-perform services. An industry veteran, Hlewicki has completed over $1 billion in commercial projects during his 25-year career.

Safeguarding Structures

Understanding and preventing the six causes of commercial water damage

Preventing commercial water damage requires proactive maintenance, regular inspections and an emergency plan to address risks from plumbing, HVAC and drainage systems. Water damage is a significant threat to commercial properties, often resulting in extensive repair costs and operational disruptions.

In the commercial real estate sector, water damage accounts for approximately 75% of all property losses, with issues related to plumbing, HVAC systems and appliances being the primary culprits. Roof leaks contribute another 15% of claims. Understanding the leading causes of water damage and implementing preventive strategies is crucial for property managers and owners looking to safeguard their investments.

The High Stakes of Water Damage

Water damage in commercial properties extends beyond immediate repair costs. Business interruptions, often a consequence of water-related incidents, can lead to lost revenue and long-term reputational damage. When a commercial property is forced to close temporarily, the financial impact can exceed the cost of physical repairs, making it essential for property owners to adopt a proactive approach to water damage prevention.

The following are six of the most common causes of water damage and how to prevent them:

1 Plumbing and Sprinkler System Failures

Plumbing and sprinkler systems are vital to the functioning of any commercial building, but they are also common sources of water damage. Deterioration in pipes, particularly at joints and elbows, can lead to leaks that may go unnoticed until significant damage has occurred. Environmental factors, such as high humidity or extreme weather, can accelerate wear on these systems.

For example, in areas like Florida, where humidity and corrosive air are prevalent, pipes are more susceptible to corrosion. In colder climates, the cycle of freezing and thawing during winter can cause pipes to crack or burst. Sprinkler systems, while essential for fire safety, can also malfunction due to accidental damage or improper use.

Regular maintenance and inspections are crucial for preventing plumbing and sprinkler system failures. Building managers should prioritize routine checks, especially in older buildings, to identify signs of wear

before they escalate into major issues. Educating tenants and building occupants about the importance of reporting leaks or potential problems promptly also can help mitigate risks.

2 Roof Leaks

Flat roofs, common in commercial buildings, are particularly prone to leaks. Water tends to pool on these roofs, and if not properly drained, it can seep into the building, causing extensive damage to ceilings, walls and other structural components. Roof leaks are often the result of deferred maintenance, where minor issues are left unaddressed until they become significant problems.

for leaks and ensuring that condensation drains are clear. It’s also important to keep filters and other components in working order. Addressing potential problems before they escalate can prevent costly water damage and extend the lifespan of the HVAC system.

4 Poor Drainage

When gutters, downspouts and drainage systems become clogged with debris, water can back up and cause damage to the building’s foundation and interior. Proper landscaping and grading around the building can help direct water away from the foundation, reducing the risk of damage.

Understanding the leading causes of water damage and implementing preventive strategies is crucial for property managers and owners looking to safeguard their investments.

To prevent roof leaks, regular inspections by qualified professionals are essential. These inspections can identify potential issues such as cracks, damaged shingles or improper drainage. When a leak is detected, immediate action is required to prevent further water intrusion. This may involve covering the affected area with tarps and beginning the drying process to prevent mold growth.

3 HVAC System Malfunctions

HVAC systems, while essential for maintaining indoor air quality and temperature, can also be a source of water damage if not properly maintained. Condensation buildup, a common issue with HVAC systems, can cause water to overflow if the drains are clogged or not functioning correctly. Rooftop HVAC units are particularly vulnerable to leaks, especially if regular maintenance is neglected.

Preventing HVAC-related water damage requires consistent maintenance and inspections. This includes checking

In regions with high water tables or complex drainage systems, such as Miami, additional measures may be necessary to prevent flooding. Installing French drains or underground pumps can help manage excess water, but regular maintenance of these systems is essential to ensure they function correctly.

5 Appliance Failures

Commercial properties often rely on various appliances—such as water heaters, dishwashers and refrigerators— which can cause significant water damage if they fail. Regular maintenance of these appliances, including checking hoses and fittings for signs of wear, is crucial for preventing leaks.

In the event of an appliance failure, it’s important to shut off the water supply to the affected appliance immediately and begin the drying process to minimize damage. Regular inspections and proactive maintenance can prevent many of these failures and reduce the risk of water damage.

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6 Sewer Backups

Sewer backups are particularly hazardous because they involve contaminated water, posing serious health risks. Commercial properties connected to city sewer systems are vulnerable to backups, especially if the city’s drainage system is not properly maintained. Properties with septic systems must also maintain regular inspections to prevent backups. Preventing sewer backups requires a proactive approach, including regular inspections of sewer lines and septic systems.

Providing waste baskets in restrooms can help prevent clogs and reduce the risk of backups. In the event of a sewer backup, cleaning or restoration professionals should use appropriate personal protective

equipment and thoroughly sanitize affected areas to prevent health hazards.

Developing a Proactive Maintenance Plan

Preventing water damage in commercial properties requires a proactive approach to maintenance and emergency preparedness. Establishing a regular inspection schedule for plumbing, roofing, HVAC systems and appliances is essential for identifying potential issues before they cause significant damage.

A comprehensive maintenance plan should include routine checks and prompt repairs, which means educating tenants and staff about the importance of reporting problems as soon as they are noticed.

In addition to regular maintenance, having an emergency response plan in place

is crucial. This plan should outline who to contact in the event of a water damage emergency, including electricians, plumbers, HVAC technicians and other specialists. A clear, well-communicated plan can help minimize the disruption caused by water damage and ensure a swift recovery. Water damage can be a costly and disruptive event for commercial properties, but by understanding the leading causes and implementing preventive measures, property owners can protect their investments. A proactive approach to maintenance and a well-prepared emergency plan can significantly reduce the risk of water damage and its associated costs, ensuring that commercial buildings remain safe, functional and free from water damage. CCR

With a career spanning over a decade in the general construction industry, Shawn Havalotti has been a driving force in Remediation and Restoration since 2006. He holds multiple IICRC certifications, ASHE training, and a CCITI healthcare remediator certification. His expertise has led to two nationally showcased fire restoration projects, featured on television and in magazines. From managing six- to seven-figure projects and overseeing every detail from initial loss to final delivery, to hands-on roles like extraction and selective demolition, Shawn's comprehensive experience covers every facet of the industry.

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Closing the gap

How to attract and engage the next generation

Nearly a quarter of construction workers are older than age 55, signaling an imminent wave of retirements that could leave the industry facing a critical labor shortage.

As seasoned professionals exit the workforce, the challenge of replacing them with younger, skilled workers becomes increasingly urgent. However, attracting and retaining the next generation of construction talent is a complex challenge due to the industry’s struggle to appeal to younger workers.

To fill the growing talent gap and ensure long-term sustainability in an evolving market, construction companies must rethink their workforce strategies. Embracing innovation, flexibility and a commitment to employee learning and development will be key to successfully navigating this transition.

The growing talent gap in construction

The construction industry has long been aware of the aging workforce issue, but the problem has continued to escalate. The retirement of experienced workers is exacerbating an already significant talent gap, leaving construction companies scrambling to find replacements.

This shortage is compounded by the reluctance of younger workers to enter the field, driven by perceptions of the industry as physically demanding, lacking in technological innovation and offering limited career advancement opportunities.

Traditional recruiting tactics are no longer effective in today’s competitive job market. Younger generations, particularly those who are tech-savvy, seek careers that offer a blend of innovation, flexibility and growth potential—qualities not typically associated with the construction industry. The sector’s high turnover rates also strain recruiting efforts, as companies must constantly hire to maintain workforce numbers amid ongoing project demands.

The geographic reach and location of construction projects further compound recruiting challenges. Skilled tradespeople

are often reluctant to relocate or travel long distances, preferring to work independently or for larger, more established operators who can offer better compensation and stability.

The specialization required in many construction roles only narrows the pool of available talent, making it even more challenging for companies to find the skilled workers they need.

4 ways to entice younger workers to the construction industry

To bridge the growing talent gap, your company must adopt innovative strategies to engage the next generation of construction workers. This involves rethinking traditional approaches and investing in solutions that align with new expectations and aspirations.

1 Roll out learning and development initiatives

Robust learning and development programs can attract and retain young workers. In fact, learning opportunities are the top way to keep employees engaged at work. For example, strong project management skills are crucial in the construction industry, where effective management ensures that projects are completed on time and on budget, and meet quality standards. These skills foster client trust and lower barriers to entry by making your company more competitive in securing future contracts.

Offering specialized training—whether in project management, specific trades or emerging technologies—can make a big difference to both employees and your business. Young workers are more likely to stay with a company that invests in their skills development and provides clear pathways for career advancement.

By positioning learning and development as a core component of your workforce strategy, you can create a culture of continuous improvement that appeals to ambitious, career-minded individuals.

2 Streamline administrative processes with technology

Younger workers expect efficiency and convenience in every aspect of their jobs, including administrative tasks. You can meet these expectations by leveraging technology to streamline processes such as onboarding, scheduling and time tracking.

For example, invest in digital tools that decrease time-to-hire and time-to-productivity. The construction industry often loses qualified candidates because of lengthy and cumbersome hiring processes. By automating routine tasks and making the onboarding process more efficient, you can speed up time-to-productivity and create a more appealing work environment, especially for digital-native employees.

earnings can make your company more appealing to younger employees.

4

Create a workplace that resonates across generations While older generations might prioritize stability and traditional benefits, younger workers are increasingly focused on ethical practices and how their employer demonstrates responsibility and care.

For example, compliance with employment rules and regulations remains a critical aspect of business operations. Non-compliance can lead to significant penalties, such as hefty fines for I-9 verification violations which can reach over $2,700 per offense, and severely tarnish a company’s reputation. However, beyond avoiding these legal

To bridge the growing talent gap, your company must adopt innovative strategies to engage the next generation of construction workers.

Technology can also enhance communication and collaboration across project teams, making it easier for workers to stay informed and engaged. Tools that facilitate real-time updates and streamlined communication can improve the employee experience and increase retention rates.

3 Offer competitive compensation and benefits packages

Securing the next generation of construction workers requires offering competitive compensation and benefits packages. While pay is a critical factor, younger workers are increasingly looking for more than just a paycheck. They value benefits that contribute to their overall well-being, such as health insurance, retirement plans and mental health support — which is especially important in the construction industry.

Flexibility is also key to attracting new talent. Offering options that allow workers to choose how and when they receive their

pitfalls, there’s a deeper need to show that your company genuinely cares about its people and operates with integrity.

Younger generations want to work for organizations that align with their values, so it’s important to create a workplace that feels safe, supportive and forward-thinking. This means you need to go beyond mere compliance and intentionally integrate care into every aspect of the employee experience.

Building tomorrow’s construction workforce

As the construction industry braces for a wave of retirements and an expanding talent gap, companies must take action to recruit and retain skilled workers.

By prioritizing learning and development, investing in innovative technology and offering flexible, competitive benefits, your company can position itself as a leader in the industry, attracting the talent needed to navigate the challenges ahead and ensure long-term success. CCR

Opal Wagnac, Senior VP of Market & Product Strategy at isolved, is a seasoned technologist with more than 20 years of experience in developing software solutions. In addition, Wagnac serves as a coach and mentor.

A home for all

Inside the crafting of the Mindspace brand

Dan Zakai, Co-founder and CEO Mindspace

A home for all

Inside the crafting of the Mindspace brand

With 600 workstations for companies and teams of all sizes spread across nearly 44,000 square feet, Mindspace’s first location in Düsseldorf’s Grünstraße (its 12th German location) is on brand with its flex office designs. In total, it was the company’s 9th new location across Europe and the US in the last year alone.

Private offices. Meeting rooms. Team suites. Hybrid spaces. Desks. You name it and Mindspace will find a way to make it work for your company. Today, Mindspace’s client base includes blue chip companies, corporations and SMEs in more than 45 locations in 20 cities and seven countries in Europe and the USA. In addition to start-ups and small businesses, Mindspace also hosts corporations and large companies such as GEA, Cocomore, Samsung, Microsoft, Techstars Accelerator, Barclays Bank, Taboola, GoPro, Playtika and Klarna.

The strategically designed spaces, personalized service and carefully selected events encourage employee engagement and a strong sense of community that suits the way people work, innovate and grow.

We sat down with co-founder and CEO Dan Zakai to get a peek into how the creator of flexible workspaces is helping set the tone for today’s workers.

Give us a snapshot of your brand and its core identity in the flex space market.

Mindspace is a global flexible workspace provider with more than 45 locations in over 20 cities across seven countries in Europe and the US. Our offering consists of a wide array of services and solutions, ranging from shared spaces and private offices to on-demand meeting rooms and beautiful customizable event spaces.

Since 2014, our boutique design, hospitality experience and personalized level of service have been enhancing the way people

Our event spaces and meeting rooms speak to anyone, really, as they can be used for offsites, conferences, business events, seminars, and more.

work, innovate, connect and grow. We cater to companies of all sizes, from startups and small companies to corporations and large companies such as Samsung, Microsoft, Techstars accelerator, Barclays Bank, and many more.

What type of clientele are you targeting with your flex spaces?

Our offering is very broad, and so is our targeting. Our private offices range from 2 workstations to full floors, so it’s suitable for

companies sized anywhere between small startups and enterprise companies.

Our on-demand products provide casual access for individuals and companies who are managing hybrid work models and are in need of an ad hoc solution that provides full flexibility and requires zero commitment, or similarly for freelancers seeking an inspiring work environment where they can network and enjoy programming via our memberships.

Our event spaces and meeting rooms speak to anyone, really, as they can be used for offsites, conferences, business events, seminars, and more. The type of company or industry is less of a factor in the targeting, as you’ll find the full gamut in our member base.

How does the design of your spaces cater to the evolving needs and preferences of today’s workforce?

It needs to be pragmatic and practical, but also it needs to contain the lifestyle element that contributes to the well-being of whoever sits in that space. Most office spaces

haven’t evolved much from the uninspiring fluorescent lights and dull desks.

The heart is missing, and the design is entirely focused on the functional. In our spaces this comes to life via various elements, such as warm colors, richness in materials, usage of real plants, curated artworks that make you stop and stare, plenty of comfortable seating options, as well as multiple work options.

The latter, especially, should cater to today’s workforce that’s much more dynamic and can one day require a space for collaboration and the next a space for quiet concentration time, or even a couch on other occasions.

We have four in-house designers globally and, for each new location, we also work with locally-based architects for the full process of the planning and execution.

Could you walk us through the design process of your coworking spaces and the rationale behind it?

We have four in-house designers globally and, for each new location, we also work with locally-based architects for the full process of the planning and execution.

Initially, the design team will run the concept and the idea of the design by me and once final, we go into the full details where we discuss everything quite elaborately, including the materials of each separate outcome.

You’ll quite often see that the final result is very identical to the initial plans we had. The process commences with planning, then aligning with consultants, and ends with final sign off. We then turn imagination into reality with carpenters, furniture suppliers, interior designers and external architects. As a final step, we have the staging where the artworks and the ‘soul’ elements of the space are added.

Can you elaborate on your overall design strategy for your flex spaces?

Overall, in the past ten years while the industry has matured, so has Mindspace. Our design was always quite recognizable, but now it’s far less cluttered, and there’s more attention to detail and especially more importance attached to the boutique appearance of the space.

You’ll see the evolution in the use of materials in our furniture, our flooring, on our walls. From marble to brass and parquet, to the cleaner color palette and even the books on the coffee table. Every item is a statement and serves a purpose.

It’s hard to define it as “more European” or “more American,” but we’ve designed our own DNA and language over the past decade and the general sentiment is that it’s never out of place in any location. A global mindset with a local flavor, simply put. We’re also very aware of where we’re located.

Quite a few of our locations are in heritage buildings or landmarks, and being able to bring your signature design to the space, while keeping the building’s features intact, is a challenge, but something we do prioritize.

How are you integrating sustainability into your flex space operations and design?

In their essence, flexible workspaces are the more sustainable solution as they offer optimized use of space, shared amenities, and energy efficiency. Mindspace is committed to offering its members the most effective, adaptable solutions for their business needs.

This flexible approach avoids excess waste and overcapacity and provides a low-risk, low-commitment opportunity for future growth.

Over the past few years, we’ve also initiated Mindspace Impact, our manifesto

consisting of seven environmental and social initiatives that outline our commitment to this plan. Our manifesto addresses topics such as waste management and recycling, measuring and reducing our carbon footprint, employee diversity and inclusion, supporting local communities, and more. The full Impact Report for 2023 can be downloaded via www.mindspace.me/esg.

What do you see as some of your biggest opportunities in the flex space sector moving forward?

Landlord partnerships present a big opportunity. Over the course of the past five years, our growth was mainly achieved through landlord partnerships and I see a continuance of this trend. Thanks to our experience and track record in many markets, we are also well positioned to fully capture this opportunity.

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Flex has grown into a segment in the commercial real estate arena and in order to succeed it requires expertise and the right platform. Even with our 10 years of experience, we feel it is just getting started in terms of growth and market share.

Are you optimistic about the future of the flex space industry? Why or why not?

I’m very optimistic about the future of flex. In the US, flexible office spaces are projected to account for about 30% of the total office market by 2030. There’s also an increase in popularity of remote work, a higher demand for shorter and more flexible lease terms, and the expansion of tech and creative industries that contribute to this growth.

And companies such as CBRE and JLL reinforce that flexible spaces are becoming integral to the future of real estate as they offer agility, enhanced employee experience, and they enable cost savings. In addition, knowing there is such a large amount of

Our locations are cherry-picked, and we put our hearts and souls into the design of the space.

vacant offices in the US, by transforming vacant offices into flexible coworking spaces landlords can attract companies and individuals looking to benefit from short-term leases and shared amenities.

In 2021, Mindspace published a series of reports in collaboration with various real estate companies across Europe and the US to get their expert insights and predictions on flex. You can read the US reports via hs.mindspace.me/tof/ebook/futureflex-usa

What were the key factors in choosing the locations for your flex spaces?

At Mindspace, we only choose prime locations; our urban locations are centrally located and public transport can be reached within a few minutes walk, while

our out of the city locations are close to major highway routes.

We take pride in our design and the buildings we choose are always special: Mindspace sits in historic, early 20th-Century buildings or in modern, industrial-style office buildings with lots of light and rooftop terraces. Workspaces must have a great office design to inspire creativity and to ensure maximum productivity.

The better the layout, the furniture, the organization of items in the space, the color palette choices and the durability of materials chosen for the space, the more satisfied people are in that space. The more satisfied they are, the better their focus and performance.

We also rely heavily on market research and business insights when choosing

a new location. Our goal is to always ensure that we will be able to outperform the competition through amenity-centered properties and by injecting local flair into our unified boutique style wherever we go. In order to curate a unique and exclusive experience in each of our global locations, we draw inspiration from the city’s surroundings and hone in on the current market needs.

What is your growth plan, and which areas or markets are you targeting for expansion?

Our growth is currently focused on some of our existing markets, where we have both the experience and the resources (i.e. teams) to succeed. In order to stay true to

our standards of providing a high-end work environment, we remain focused on prime locations in prime cities.

Specifically, we have grown our US footprint by 100% over the last couple of years and are aiming to continue that growth

What trends are you observing in the flex space industry?

Flight to quality and landlord partnerships.

What is the secret to creating a “must-visit” office in today’s competitive landscape?

Being able to offer a hospitality experience makes you stand out from the competition. Don’t follow the cookie-cutter template and

The power of feedback with Dan Zakai

A member once came to me and said, “Forget the design, forget everything. Yes, it’s different and beautiful, but what really made me feel more at home than at your competitor’s, was that I was greeted with a smile. I feel I’m cared for and people take an interest in my well-being.” And that’s exactly why we’re doing all of this.

don’t just offer a workplace. Put the member or customer first and make it about human interaction and service.

We also invest heavily in member programming, whether it’s wellbeing events, networking events or professional development sessions. We aim to offer an all-inclusive hospitality-oriented experience.

What are today’s professionals looking for in a flex space environment?

An experience over everything. The hybrid work models have long settled in, even if it’s not 100% defined in which frequency or under which conditions, companies have adapted this mindset. The office as we knew it is no longer relevant and it’s not just about “having a space to work,” anymore.

If people come into work, whether voluntarily or imposed by their employer, it does need to be worth their time. That’s where flex comes in and offers what a traditional office cannot offer. Combined with maximum flexibility, it’s a recipe for success.

In

your view, what makes your brand stand out in the flex space industry?

First and foremost, our product and service: We built Mindspace as a global boutique brand that prompts an excellent hospitality experience and values. Our locations are cherry-picked, and we put our hearts and souls into the design of the space. We hire and train hospitality-oriented professionals, all to provide a boutique hotel-like environment at a decent scale.

Second, our company was focused on performance, rather than on growth in the early years. In 2019 we were focused on rendering the company profitable even at the expense of growth. We were profitable at the end of 2019 and entered the pandemic at the peak of our performance while remaining resilient during that time and we still are today amidst a challenging macro environment. We’ve also been able to significantly grow our footprint in the past three years.

Finally, our design truly stands out. From the high-end furniture to the curated artworks, we have a particular “design language” and we do believe “it’s all in the details.” CF

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Real-time Monitoring

How MetroHealth is facilitating patient needs while creating a safer place

Real-time Monitoring

How MetroHealth is facilitating patient needs while creating a safer place

Founded in 1837 in Cleveland, Ohio, The MetroHealth System operates four hospitals, four emergency departments, more than 20 health centers, and 40 additional sites. In 2022, it conducted more than 1.4 million patient visits across its various sites.

In April 2019, MetroHealth began constructing its new main campus hospital, The Glick Center. The $757 million facility combines cutting-edge technology and modern design to create spaces that promote comfort and healing. Planning for this effort began in 2014, and enhanced patient safety and security features were included in early design plans and architectural drawings.

These plans incorporated digital identification badges that can be coded to allow visitors access only to the floor of an approved destination.

From the early planning stages of construction, MetroHealth leaders placed a high priority on the safety and security of their patients, visitors and staff. Implementing a visitor management system was one way to enable this requirement.

Prior to the opening of The Glick Center, Guest Services staff were augmented and the role and responsibilities were enhanced to support the efforts of creating a more secure physical environment.

Eight months before the new hospital opened, the team began testing the visitor management system in the existing facility.

Fundamental to success was to find a sophisticated visitor management software that could capture a growing list of databases and required access parameters that met both security and patient experience expectations. MetroHealth chose HID2 to meet this need and began

From the early planning stages of construction, MetroHealth leaders placed a high priority on the safety and security of their patients, visitors and staff.

experimenting with ideas and solutions at its existing location.

This quickly established the patient experience team’s need to own visitor management, transferring control and oversight to the patient experience team as visitor management had evolved beyond the realm and capability of hospital security staffing and expertise.

Inside the HID platform

The HID platform proved to be easy to use with minimal onboarding challenges.

Installation was seamless, and software functionality was intuitive and mastered by users in hours. As a result, the patient experience team was comfortable using HID and had a live visitor management desk operating 24/7 when the new facility opened.

During the extended learning and testing phase with HID’s solution, patient experience leadership realized they required heightened coordination with the MetroHealth Department of Public Safety. This new partnership yielded an added ability to

install metal detectors at all entrance points and coincided with the visitor registration effort. This new tool was a capability not recognized at any other MetroHealth facility until the opening of The Glick Center.

Working with a broad MetroHealth team, MetroHealth’s Simulation Institute (MSI) conducted several simulation-based programs involving standardized visitors/ families to design, refine, and train on the new visitor management system. They created and executed realistic scenarios that addressed the important needs of the people in need of them.

By using systems engineering principles and directly highlighting key elements, they identified and mitigated stressors and potential failure points, ultimately contributing to optimized functionality. The simulations were an essential part of process development that helped to assure smooth operations on day one for all those they serve.

Final plans stipulated that every person in the building must have a badge, with no exception. This enabled Glick Center staff to locate where badges had been last swiped

s-trax grid system surrounded by portico nop carpet tiles

and use that information to locate facility visitors. This quickly morphed into an ability to know where visitors, patients, and employees should be or had been most recently.

Under control

The staff also realized they could control vendor access by issuing badges that qualify each vendor into one of 15 different predetermined vendor access configurations. The software then allows MetroHealth to send

API3 messages to vendors when their allotted visitation times expire and direct them to return their credentials to the access desk.

Lastly, because the patient experience team collaborates closely with providers, The Glick Center team brought the HID visitor management software in alignment with MetroHealth’s electronic medical record (EMR) platform, EPIC. Establishing digital interoperability between visitor management and EMR platforms enabled security,

clinicians, nurses and social workers to track who visits patients in real time.

This step enables officials to document patient visitation and better understand the patient’s needs when discharged.

A hospital construction plan that considers visitor management reaps myriad rewards. HID’s cloud-based visitor management system features interoperability with digital access control systems for a comprehensive and scalable security solution. HC

Matthew Lewis is the Director of Product Marketing for HID helping drive the go to market for the Workforce business unit within the Identity and Access Management Solutions business area. He has led product marketing organizations for five years with experience in both vertical and horizontal global markets. Prior to joining HID, he spent time at a global software provider in the energy sector, in the collaboration and communication software space, and marketing cybersecurity products at Entrust.

ALSO COVERING LOCAL, STATE & REGIONAL PROJECTS AND FACILITIES

Managing abroad

Key considerations for navigating international federal projects to success

Managing abroad

Key considerations for navigating international federal projects to success

U

.S. embassies often are the first experience host country citizens and government officials have with the US overseas. Providing the platform for diplomacy, embassies are not just buildings but often entire campuses with truly unique design considerations.

An embassy must be simultaneously welcoming and secure. These competing priorities present design challenges that require creative solutions to blend architectural innovation of aesthetics and cultural fusion, as well as sustainability, resilience and exceptional security concerns. Their design and construction offer best practices and key considerations for those building a range of federal projects abroad.

One of the largest owners of international projects in the world is the U.S. Department of State’s Bureau of Overseas Buildings Operations (OBO). OBO manages the embassy building program, and sets worldwide priorities for the acquisition, planning, design, construction, operation and maintenance of all diplomatic-related properties. This encompasses embassies and consulates, as well as housing and support facilities.

OBO’s portfolio is vast and diverse:

` 288 locations

` 84,600,000 GSF of office, support and residential space

` $85.1 billion portfolio value

` 10,201 government-owned facilities

` 15,860 leased facilities

Each year, OBO invests significant resources in projects and assets that provide an efficient and streamlined visitor experience and safe working and living spaces for diplomatic communities around the globe. OBO’s strategic priorities have evolved over time through the lens of diplomacy, security, resilience, sustainability, and stewardship to ensure that new facilities serve the global U.S. diplomatic community with cohesive purpose, longevity and value.

From Template Approach to Design Excellence

In 2002, the State Department adopted the Standard Embassy Design, which provided a design template that could be scaled to reduce embassy construction time from six years to approximately three years. In 2010,

then-Senator John Kerry advocated for a more nuanced approach than the template model provided.

Establishment of the Design Excellence program in 2011 prioritized selecting design forward firms that understand the unique scope of each project that accompanies working within different cultures, climates, and political environments. A one-size-fits-all template falls short of the locational context and subject-matter expertise needed to effectively build diplomatic facilities.

Critics of embassy facilities under the Design Excellence program pointed to higher costs due to customization and longer construction schedules. A 2017 U.S. Government Accounting Office (GAO) report highlighted several key areas for

improvement including strengthening performance measures, and improved monitoring and reporting tools.

Providing the Most Effective Facilities for United States Diplomacy Abroad

OBO’s current approach to embassy design is more responsive, iterative and agile than ever before. It builds on the foundation of previous standards-based programs and benefits from previous critique and design guideline iterations to address embassy design considering increasingly variable global circumstances.

Key elements aim to:

` Place a greater emphasis on the long-term total cost of ownership to ensure that the Department of State can effectively use these buildings for many decades or more.

` Incorporate life-cycle cost-effective energy and water efficiency measures.

` Prioritize passive strategies, such as high insulation levels and thermal bridge reductions over mechanical, high-tech, or proprietary systems with greater maintenance requirements.

` Integrate the concept of whole-building performance into the design to optimize the balance of function, security, safety, energy, sustainability, resilience, and operability and maintainability.

Bringing it All Together

The recently completed U.S. embassy in Maputo, Mozambique, offers an excellent example of the Department of State’s efforts to develop projects through the lens of security, resilience and stewardship. In the creation of diplomatic facilities that represent the U.S., design innovations are also designed to complement and respect a host country’s culture.

Project Overview

The innovative LEED® Gold U.S. embassy in Maputo weaves together the highest design standards for security, safety and quality of life, while incorporating local cultural elements and addressing challenging site conditions. The chancery office building houses the State Department and tenant space for federal agencies including USAID, CDC and the U.S. Department of Commerce. The nine-building complex totals 360,000 SF and is located on a ten-acre site east of Maputo city center in a rapidly developing coastal zone on the Indian Ocean. Site design is inspired by the beach environment coastal biome immediately to the east and the more distant forested hills biome to the west of the coastal region.

Site Location and History

Located on the southeast coast of Africa adjacent to Zimbabwe and South Africa,

Mozambique features a 1430-mile east coastline fronting the Indian Ocean.

Comparatively, the coastline is longer than that of the American West Coast from the Canadian border to Mexico. Maputo is located at the southernmost tip of the country. A former Portuguese colony for more than 500 years, Mozambique declared its independence in 1974.

The State Department’s purchase of the property in 2007 represented a positive step towards eco-diplomacy as the new embassy project revitalized a site that had been occupied for three decades by an unfinished 24-story colonial era tower following Mozambique’s independence.

Stewardship Through Sustainability

In line with OBO’s focus on stewardship, the embassy features numerous sustainable design elements and has achieved Leadership in Energy and Environmental Design (LEED®) Gold certification from the United States Green Building Council.

An Ultra High-Performance Concrete (UHPC) fin-shade system surrounds the building and reduces solar heat gain with a stunning combination of aesthetics and function.

The embassy uses low-flow plumbing fixtures, LED installations with daylighting controls, and a solar hot-water system. Energy-conservation strategies reduce the embassy’s electricity use to 24 percent below international benchmarks.

Outside, innovative stormwater management solutions enhance compound and neighborhood resilience by mitigating seasonal flooding. Sustainable landscape features include coastal dune restoration, water-efficient native and regionally appropriate plants, a water-efficient irrigation system and treated wastewater as the sole source for irrigation.

Local species from the coastal-inland biome surround and protect the embassy. Using native grassland and forest species enables a net-zero water use environment.

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Site Planning

Embassy design must address and balance diverse demands: ensuring security while offering a welcoming environment; incorporating local culture while simultaneously representing the US; and providing public ceremonial spaces to host diplomatic functions while supporting the private domestic needs of embassy residents.

As a result, some embassy compounds essentially function as stand-alone villages and require a more thorough site planning approach.

Embassy Maputo supports a diverse array of day-to-day consular activities and diplomatic functions. Landscape design played a critical role in the new embassy, with site amenities centered on connecting staff and visitors to Maputo’s natural beauty and culture. The buildings are artfully arranged to form outdoor spaces for public functions.

Building on a long history, modern U.S. embassy design meets rigorous security standards while embracing local culture and conditions.

Local Contextual Design Cues

The design aesthetic draws on the country’s visual richness, both natural and human-made. The concept is influenced by Maputo’s striking mid-century modern churches, schools, and office buildings introduced by the Portuguese that make innovative use of concrete, as well as the Makonde tradition of wood carvings.

The exterior of the main building is formed as a “veil” of Ultra High-Performance Concrete (UHPC) that provides extraordinary security protection while screening the building from the intense light and glare found at this extreme location near the Tropic of Capricorn.

The “veil” was manufactured off site in modules to meet schedule and on-site construction needs. While UHPC was a proven material that had been used in bridges meeting Homeland Security perfor-

mance standards, only two other completed installations in the world had used UHPC as a facade element in this manner.

Because of this innovative design, mockups were critical to ensure success of the completed installation. The façade was specially fabricated and due to the angle required for sun screening, there are 240 unique panel shapes.

The “veil” combined sustainability and functionality with aesthetics and interior comfort by preserving views of the Indian Ocean directly across the street. The parametric design considered the sun’s angle throughout the year to limit direct sunlight and eliminate glare while maximizing daylight access inside and allowing for unobstructed ocean views. Given the corrosive coastal environment, special care was taken to use materials that resist the elements and require minimal upkeep.

Self-Sustaining Complex Compound

Given the challenges with the local utility grid, the embassy needs to be self-sustaining. In addition, the site was previously prone to localized flooding during the wet season.

All wastewater and stormwater are now treated on site and the clean water is used for landscaping and discharged into the Indian Ocean. The compound complex features water storage as well as on-site generators and solar panels to capture and store energy to support operations for multiple days in the event of a cyclone or natural disaster.

Multi-Access Considerations

Every U.S. embassy must provide three different arrival sequences depending on various reasons for being at the embassy: a ceremonial entrance for visiting dignitaries and State Department officials, a visitor entrance for people seeking visas, and a support staff entrance.

Culture + Materials

Embassy design must not only reflect the U.S. culture, but it must also embrace

and honor the host country’s culture. The Maputo embassy incorporates materials and artwork including paintings, photography, textiles, and sculptures to provide a cultural bridge with the host country of Mozambique.

The exterior UHPC veil system is reminiscent of the wood carvings of the Makonde tribe, one of Mozambique’s Indigenous groups.

One material incorporated into the design was Panga Panga wood, an endangered wood species with a particularly dark color, exotic grain, and dense structure that can only be found in Mozambique. Used for Makonde art sculptures, Panga Panga wood is a critical component of the local culture.

The Mozambique government strictly controls the harvest season and special

Providing the platform for diplomacy, embassies are not just buildings but often entire campuses with truly unique design considerations.

consideration was taken to ensure it was ethically obtained. The ceremonial entrance at the embassy features three-tiered wood boxes that are framed out in locally sourced Panga Panga wood, a nod to the local culture and artisans.

Navigating to Success

The architecture of diplomacy balances security and openness. As symbols of protection and representation, U.S. embassies

around the world are built for utility in both urban and rural contexts alike.

As welcoming structures and sustainable civic spaces, they are meant to communicate the values and ideals of the US. Building on a long history, modern U.S. embassy design meets rigorous security standards while embracing local culture and conditions. Factoring in these key considerations, design leaders can navigate a range of international federal projects to success. FC

Jesse Walt, AIA, LEED AP BD+C, is Associate Principal with INTEGRUS. He can be reached at jwalt@integrusarch.com. Note: the embassy was designed in collaboration with Allied Works Architecture

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Dana Pucillo is VP of Acoustic Solutions, Carnegie

Sotto voce

How Marisi elevates dining with acoustic design inspired by Italy’s Amalfi Coast

Nestled in the busy streets and vibrant atmosphere of downtown La Jolla, California, Marisi emerges as a culinary oasis, attracting locals and visitors with its exquisite offerings and captivating ambiance.

This new Italian restaurant, meticulously crafted by Encinitas Design Group, is more than just a dining destination; it celebrates the rich culinary heritage and architectural allure of Italy’s Amalfi Coast. The atmosphere effortlessly blends sophistication with warmth.

The design intent of Marisi pays homage to the sun-kissed landscapes and charming coastal villages of the Amalfi Coast, infusing the restaurant with a sense of timeless elegance and Mediterranean flair with playful colors and texture palettes of the region’s architecture.

The restaurant’s main indoor dining area features multiple seating options among an ambiance of modern sophistication. Guests are greeted by a stylish bar

adorned with sleek gray granite and marble tabletops and counters, adding an elegant touch to the space. However, while these hard finishes contribute to the venue’s aesthetic appeal and facilitate easy maintenance, they also pose a challenge when it comes to sound absorption.

The bustling atmosphere, compounded by the clinking of glasses and the lively conversations can result in a noisy environment that reverberates throughout the dining area.

With more than 35 years of design expertise in creating contemporary hospitality environments, Encinitas Design Group understands the importance of acoustics in hospitality environments. To minimize noise disruptions, the team installed Kirei’s PET Panels on the ceiling in Sunshine Yellow.

The ceiling panels in the dining area serve a dual purpose: not only do they add a vibrant splash of color with their bright yellow design, but they also play a crucial role in enhancing the overall dining experience. These panels are not just decorative elements; they are functional acoustic PET panels that actively absorb excess sound reverberation, creating a serene ambiance where guests can enjoy their meals and engage in lively

Marisi is an homage to the owners’ grandparents, the stories they told, and the places they went.

conversations without the disruption of excessive noise.

This thoughtful design detail transforms the space to perfectly harmonize with the Amalfi-inspired interior and ensures that every moment spent dining is a delightful and memorable experience.

The panels are manufactured with acoustically-absorbent PET that is made from 60% post-consumer recycled content. Each panel diverts over 200 plastic

water bottles from oceans and landfills, is low-VOC, carries an HPD and EPD, is Declared, and is a Red-List Free material. The panels also meet the requirements for LEED and the Living Building Challenge. Not only do these panels ease excess noise in restaurants like Marisi but also are aesthetically beautiful and sustainable.

The design intent of Marisi pays homage to the sun-kissed landscapes and charming coastal villages of the Amalfi Coast.

The restaurant embodies the essence of Italian cuisine, where every detail whispers tales of Italian charm and guests can savor handcrafted pasta, sip on classic cocktails, and indulge in fine wines curated to perfection. Every element of Marisi’s experience is meticulously crafted to evoke a sense of wonder and delight.

Marisi is an homage to the owners’ grandparents, the stories they told, and the places they went. Through authentic and intelligent design, the restaurant’s details and unique elements bring the owners’ dream to a reality. CK

Dana Pucillo is VP of Acoustic Solutions at Carnegie. With more than 30 years of interior design experience, Dana builds teams and processes that bring to market innovative, sustainable, and high-performing acoustic products. Pucillo’s work lies at the intersection of exceptional design and environmental stewardship, and she uses her deep expertise to collaborate on design solutions that drive the commercial acoustics industry forward.

CCR Coffee Talk Podcast Episodes

CCCT with Glenn Davis, Director of Construction with RPM Pizza, the largest Domino’s franchisee in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. Headquartered in Gulfport, MS, RPM Pizza was founded in 1981 by Richard and Glenn Mueller and currently employs over 3,800 Team Members. Their Team focuses on improving safety for not only their team but for each and every neighborhood they serve. Last year, RPM Pizza helped raise over $1.8 million for local schools, safety groups, and other community organizations. They offer a variety of fund-raising programs for schools and community organizations. Enjoy the conversation. rpmpizza.com.

CCR Publisher David Corson sat down with Elizabeth Ruggles, Accessibility Specialist for Charles Taylor. Accessibility compliance is an important aspect of any construction or building project and firms need to remember that there are numerous rules both at the federal and state level which can impact them. When most people think about handicap accessibility in the United States, they typically associate it with the familiar blue signs and wheelchair friendly ramps that have become commonplace across the nation. However, accessibility is so much more than this and can be beautiful and a natural component of a project if it is done correctly and built in as early as possible. By building accessibility in during the design and development phase, companies can ensure that if things need to go back to the drawing board, they are able to address those issues before ground is broken. charlestaylor.com.

CCCT sat down with Bryan Walker, Director of Facility Services for Persona-Triangle. Founded in 1931, helping their clients build brand image and communicate brand values is in their blood. Beginning with local signage projects in our Baltimore, Maryland home town, their steady growth has placed them in the forefront of the industry, supporting national roll-outs and international branding projects of every description. In fact, today their custom-tailored, innovative signs and lighting systems can be found in retail settings, corporate complexes, healthcare facilities, sporting venues and educational institutions nationwide and beyond. personatriangle.com

CCR Publisher David Corson sat down with Wolverine Building Group’s Interns Alexandra Fongers, Kaitlyn Heffelbower & Prairna Pannu and why they chose construction as a career path. Headquartered in Grand Rapids, Michigan, Wolverine Building Group is one of West Michigan’s most trusted and experienced construction companies. With over 150 employees, Wolverine Building Group has grown to become a national leader in the construction industry. They strive for our team to be proud of our company and the work that we do. They want this pride to come from their commitment to their community, the integrity by which they conduct their business, and the quality of their work. wolvgroup.com.

Subscribe here to listen to all episodes: https://www.youtube.com/@ commercialconstructionreno1615 Would you like to be a guest or sponsor?

An interview podcast that talks to guests that will have business titles in design, construction, facilities, real estate, procurement, development, etc. in retail, restaurants, hospitality, healthcare, federal, multi-family, shopping center owners, developers, cannabis, mixed-use along with the A/E/C sectors plus vendor service suppliers & mfcs who’s products and services are specified, recommend and purchased by enduser brands to build and maintain their facilities in the Commercial Construction Building industry.

To be a guest or sponsor, reach out to David Corson your host at davidc@ccr-mag.com.

Brought to you by:

Lauren Venin, Associate Director

Landscape Architect at Dresdner Robin

I discovered Landscape Architecture when I was in high school through a visit to Rutgers University’s landscape architecture department while my older sister was enrolled in a related program.

The first firm I worked with had a very positive attitude toward professional development and included construction observation and field visits as part of training of new professionals. I was able to do quite a bit of construction administration and observation early in my career and learn from some excellent contractors.

The technology we use and how we use it has been the biggest change, not surprisingly. The second biggest has been the change in the plant list for this region.

Over the last 20 years, we have lost several previously dependable plant species to invasive insect pests and new diseases, while other species have become viable choices due to climate change.

Climate change and new pests becoming endemic have really shaped our landscapes and influenced the nursery trade.

Increased government funding of resiliency projects and the shift in understanding of stormwater management ideals has opened up more opportunities for landscape architecture in urban environments.

Opportunities for women should not be any different than opportunities for men in this field. In the industry, I've seen a significant decrease in gender bias over the course of my career, particularly when working with the construction phase, as well as a shift toward a more supportive environment overall.

From a landscape perspective, we're seeing a greater focus on native plants and availability of natives for installations. In urban residential design, we are seeing roof amenity areas become the default norm and more accommodations for pets, particularly dogs, in multifamily residential settings.

Be open to learning from everyone you encounter and make a conscious effort to lift while you climb.

If you know what you're talking about, you shouldn't be afraid to talk in front of anyone. It’s a powerful statement when you know your profession well and can show your confidence in presenting your ideas to others.

I'm a Girl Scout leader and Service Unit leader; if we want women to take their place at the table as adults, we need to build up girls and show them opportunities.

You cannot tell a girl she's supposed to be docile and nice and talk over her in the classroom for her entire childhood and then expect her to somehow flip a switch and find her voice as an adult.

My to-do list changes by the hour. It's a constant balance between work, family and volunteer commitments.

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Taking on ‘Fear’

No matter what you are doing, business, athletics or personal life, it really is a game of ups and downs, wins and losses, accomplishments and mistakes. Each comes with learned experiences for future endeavors.

You can learn something new every day. The day you stop learning is the one you should go do something else.

One thing for sure, “fear” is one of the toughest mindsets people must overcome to achieve greatness. It can stop you in your tracks, and cost you valuable time and real time experience to keep moving forward. The key is to not get distracted or look back. There is nothing to see back there except a scoreboard you can’t change.

The real truth about “fear” is that it ruins many dreams that could turn into reality. That feeling of “fear” is just an illusion that your mind plays games with your mental capacity daily. If you want to

succeed, you must learn to blow right through it by finding confidence in yourself—the confidence that is deep down inside all of us, You just need to be determined to locate that “get-r-done” attitude to help you accomplish the task at hand in front of you.

To put this in real life perspective, you could be fearful of taking on a construction project that’s not in your lane, and remain in your comfortable business zone or branch out in a new direction that could scale your business in uncharted waters.

It could be on the athletic field, where you are taking on a team that is more experienced, bigger, stronger, quicker, better coached and a perennial powerhouse. But if you go and play the entire game to the best of your ability, you have a high percentage of knocking that team off that summit of success with relentless action, not quitting.

On the personal front, life can be very scary. “Fear” can get the best of you by playing mind games. It does every day as you yourself are the toughest competition, i.e., getting bar mitzvahed (making that transition from a boy to a young man) or asking someone to go out on a date with you (with the possibility of rejection) or getting bucked off a horse and not getting back in the saddle immediately.

And the list goes on forever. The bottom line is that you must overcome “fear,” take it head on and conquer it so you can finish strong and with momentum.

Every time you learn to overcome “fear,” it enables you to be more successful, prosperous with the ultimate feeling of winning that is contagious and addicting. Life is a roller-coaster with its ups and downs, testing you all along the way, how you handle it will determine the outcome.

Once again, “FEAR” is just an illusion in your mind, learn how to blow right through it and you will be successful in whatever you do. No one said overcoming it would be easy but if it was, everyone would do it.

As we finish off the last month of Q3 and go into Q4 to close our 2024, “Fear Nothing” and take life by the horns, take action and do you best so you can look yourself in the mirror every night before going to bed or when you get up early to start your day and you will see a winner. Take that to the bank as I do this every day and practice creates perfection.

Best of success in the remainder of the year, here’s to prosperity, good health, safe travels and “Fear Nothing.”

And as always, Keep the Faith, too.

DC

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