CCR Sept/Oct 2018

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Walter Fisher, VP of Design & Development, Cooper’s Hawk Winery

Sitting pretty How Cooper’s Hawk is changing the game for winery/ restaurant dining

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CIRCLE NO. 1

September/October • 2018 Vol. 17, No.5

88

30 FEATURES

90

30 Sitting pretty

How Cooper’s Hawk is changing the game for winery/ restaurant dining

90 New kid in town

Developing the New Renaissance Columbus Westerville-Polaris Hotel

Gauging Savings 88 The Future of Building Automation 124

How the USI Porcelain Panel Project

Why tying it to HVAC for optimum saves time and money efficiency and reduced maintenance requirements matters

Cover and feature photos by: Bruce Burns, Burns Photography

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

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September/October • 2018 Vol. 17, No.5 SPECIAL COVERAGE Industry Events 18 CCRP – Cleveland, OH 22 CCRP – Nashville, TN 26 CCRP – New York, NY

INDUSTRY SEGMENTS 60 Facility Maintenance 78 HVAC/Energy

DEPARTMENTS

6 Editor’s Note 12 Industry News 118 Leadership 156 Commercial Construction & Renovation Data 158 Ad Index 160 Publisher’s Note

18

40

SPECIAL SECTION

Women in Commercial Construction & Facilities 40 The road ahead

Growing to-do lists dominate work days for conference attendees Commercial Kitchens 93 ‘What about meatballs?’

How Michael Chernow’s question transformed into one of fast casual’s hottest chains 104 Evviva Cucina

The art of designing a brand experience Federal Construction 112 Serving those who serve

Renovating the Shades of Green resort for military personnel on an international stage

93

Multi-Housing 120 Sailing in a new direction

Metal mesh enters the mix in multifamily developments like VINZ of Fairfax in LA Craft Brand and Marketing 139 Ghost of the Rhine

How Cincinnati’s favorite craft beer is taking America by storm 146 Craft light

Understanding the power— and promise—of neon

139 4

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

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EDITOR’S NOTE

EDITOR’S NOTE

by Michael J. Pallerino

It's Gen Z time — do you have your game plan in place?

T

hey are the new disruptors, and boy are they having fun. of it for themselves. This means most don’t have well-developed Sure, while millennials may be the ultimate target for personal opinions about brands, retailers or channels or purchasing everyone (yes, we know that means us commercial construction criteria yet. industry), Generation Z is starting to change the rules.

So, if you want to plan the look and feel of your restaurant Take the food service industry. Don't look now but everything is moving forward, you might want to pay attention to these disrupstarting to turn. And guess who's behind the cultural shift? Wait a mintors. Online grocery and restaurant delivery will compete for many ute, I already gave you the answer, didn't I? more of Gen Z’s at-home eating occasions Nonetheless, Gen Z is helping to relative to previous generations. With easy create a modern food culture marked by delivery at home, when Gen Z ventures out, fragmentation—a blurring of boundaries, to shop or to dine out, it will be on their an upending of rituals and the deconstructerms, such as when they want a specific tion of formerly idealized traditions. So, type of experience. when it comes to how that translates into Check out what a recently remodeled the look and feel of tomorrow's restaurants, Domino's in Pecos, Texas did during its who knows what will transpire. grand opening week. The chain sold nearly This much we know—while many in8,500 pizzas, breaking a company sales dustry observers surmise that Gen Z will be an record, thanks to a new store design called enhanced version of millennials, the Hartman a "pizza theater" shop. The design features Group's "Gen Z 2018" report shows that Gen an open-area viewing of the kitchen, where Zers look quite different than millennials. As guests can see how their pizzas are prewe know, millennials are looking for quality pared. Throughout the week, it also hosted cues, transparency and sustainability credena pumpkin coloring and decorating contest, tials, simple ingredients, nutrient density, and and a hot-wing-eating competition between new and exciting flavor experiences. two local football teams. The location also But Gen Z is different, they want online donated hundreds of dollars to benefit the When it comes to Gen ordering and delivery; they want to control Permian Basin Honor Flight and St. Jude's their food spending. When choosing where Children Research.

Z (and millennials and to get their food and beverages—retailer or Engaging. Relevant. When it everybody else), you have comesFun. restaurant—Gen Z weighs price, location, to Gen Z (and millennials and experience and quality, the report says. For to make the experience everybody else), you have to make the both, price and location are typically primaexperience worth their time. And here's the worth their time. And ry considerations, since teens have limited thing, in today's ever-changing construction here’s the thing, you funds and transportation options. Eating landscape, you really don't know how that at home, or food from home, is usually the is going to play out yet. So you have to wait, really don’t know how default, since teens don’t have to buy it or watch and react. that is going to play out cook it.

Just don't get caught off guard. With When it comes to groceries, Gen Z yet. So you have to wait, the new generations basing their decision doesn’t think about shopping until after on brand loyalty, you don't want to be the watch and react. high school, when they begin doing more location they keep passing by.

Michael J. Pallerino is the editor of Commercial Construction & Renovation. You can reach him at 678.513.2397 or via email at mikep@ccr-mag.com.

We want to hear from you At Commercial Construction & Renovation, we’re always looking to showcase the best of what our industry is doing. If you have a project profile or a fresh perspective on how to keep our industry positively moving forward, shoot me an email at mikep@ccr-mag.com. We’d love to take a look.

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EDITORIAL BOARD RETAILERS AARON ANCELLO TD Bank VP Regional Facilities Manager AVP New England DAVE CRAWFORD Vice President of Design & Construction Belk Inc. STEVE KOWAL VP Construction & Property Management Hibbett Sporting Goods BOB MEZA Senior Construction Project Manager Target JOHN MIOLOGOS Director, Store Standards Store Design and Planning Walgreens Company

RESTAURANTS RON BIDINOST Vice President of Operations Bubbakoo’s Burritos Corporation GREGG LOLLIS Sr. Director, Design Development Chick-fil-A BOB WITKEN Director of Construction & Development Uncle Julio’s Corp.

DAVID SHOTWELL Construction Manager, Flynn Restaurant Group

President Schimenti Construction

DEVELOPMENT/PROJECT MANAGEMENT KAY BARRETT. NCIDQ, CDP

International Director JLL

HOSPITALITY

JOHN LAPINS VP of Design & Construction Auro Hotels

BROOKS HERMAN Senior Project Manager UTHealth Science Center at Houston

MATT SCHIMENTI

DEMETRIA PETERSON Construction Manager II Checkers & Rally’s Drive in Restaurants

LAURA GROSS Retail Facilities Manager American Signature Furniture

HEALTHCARE

GENERAL CONTRACTOR

Senior Vice President, Cushman & Wakefield

JOHN COOPER Senior Vice President Development RB Hotel Development

COLLEEN BIGGS Director, Brand Leadership The Little Gym

LU SACHARSKI Vice President of Operations and Project Management Interserv Hospitality

ISYOL E. CABRERA Director Design and Construction Carvel

JERRY SMITH Head of Construction Bluemercury

ERRAN THOMAS ZINZER Senior Manager Real Estate Services, Construction & Design

HOSPITALITY

GARY RALL Vice President of Design and Development, Holiday Inn Club Vacations ROBERT RAUCH CEO RAR Hospitality Faculty Assoc., Arizona State University JOE THOMAS Vice President Engineering Loews Hotels RICK TAKACH President and CEO Vesta Hospitality

STEVE JONES

MIKE KRAUS Principal Kraus-Manning JIM SHEUCHENKO

President Property Management Advisors LLC

CHRIS VARNEY Principal, Executive Vice President EMG

CONSULTANT GINA NODA President Connect Source Consulting Group, LLC.

ARCHITECTS/ENGINEERS NUNZIO DESANTIS

Executive VP & Director of Hospitality HKS

TOMMY LINSTROTH PUNIT R. SHAH President Liberty Group of Companies

10

Principal Trident Sustainability Group

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

ARCHITECTS/ENGINEERS JEFF ROARK Principal/Partner Little

JEFFREY D. MAHLER Vice President L2M JIM STAPELTON Vice President FRCH Design Wordwide HUGHES THOMPSON Principal GreenbergFarrow FRED MARGULIES Director of Retail Architecture Onyx Creative STEVEN MCKAY Senior Principal DLR Group BRIAN HAGEMEIER, P.E., LEED AP Program Manager GPD GROUP STEVEN R. OLSON, AIA

President CESO, Inc.

ADA BRAD GASKINS Principal The McIntosh Group

ACADEMIA DR. MARK LEE LEVINE Professor Burns School/ Daniels College University of Denver

CIRCLE NO. 8

INDUSTRY NEWS

INDUSTRY NEWS

AroundtheIndustry Retail

Neiman Marcus

Lands’ End

Rodd & Gunn

Urban Outfitters

DSW

Century 21

Neiman Marcus Group has a four-year plan to grow sales at its retail banners, including Neiman Marcus, Bergdorf Goodman and Last Call. The plan’s 15 initiatives include strengthening relationships with big-spending customers, and investing in e-commerce and other digital initiatives.

New Zealand-based menswear retailer Rodd & Gunn opened its first Texas store in Dallas. The retailer, which made its U.S. wholesale debut in 66 Nordstrom stores two years ago, has since opened five other standalone stores in New York and California.

Long known as a big-box innovator, DSW has created a new “lab store” in Columbus, Ohio, to push that innovation a few steps further.

The retailer is revamping its product presentation, overhauling its rewards program, and blurring the lines between online and in-store experiences with space for services like pedicures and shoe repair.

Hy-Vee

Lands’ End’s new store at the Staten Island Mall is the fashion retailer’s first store in New York City, and the retailer is shopping for more sites there. The move comes as Lands’ End phases out its presence inside Sears stores in favor of building a network of standalone locations.

Urban Outfitters will open two new UK stores as part of the U.S.-based retailer’s ongoing expansion in Europe. The company has grown its European presence by more than 30 percent over the past year to 50 locations, including new stores in Paris, Milan and Vienna.

Off-price retailer Century 21 Stores operates two small-format stores in New York as part of a strategy to test different merchandise and concepts. The two stores, dubbed Century 21 Edition, offer shoppers curated product assortments and the retailer’s only optical departments, and allow the retailer to experiment with different categories such as handbags, fragrances and shoes.

Hy-Vee opened its first HealthMarket store in West Des Moines, Iowa, with plans to open up to 60 more across the country. The first model is based upon the health department in regular Hy-Vee stores, and features regular grocery products along with a hydration station, sports nutrition area and an adjacent Orangetheory Fitness center.

HobbyTown/RadioShack

TSX Broadway

A Land

Developers will begin construction next year on the TSX Broadway building in New York City’s Times Square, a 46-story tower wrapped in LED screens.

The building is expected to be home to retail showrooms and spaces for new product launches, interactive shopping and other experiences.

RadioShack owner General Wireless will open RadioShack Express shops in around 100 HobbyTown stores. HobbyTown is a franchise retail concept, and the addition of RadioShack will further its aim of offering more STEM-related products for hobbyists.

South Korean retailer A Land has opened its first U.S. store in Brooklyn, New York, with a mix of fashions, home goods, accessories and beauty items, most priced under $100. The 12-year-old retailer operates 19 stores in Korea, Bangkok and Hong Kong.

Restaurants Dave & Buster/TNT TACOS

Dining and entertainment chain Dave & Buster’s will launch a fast-casual concept called TNT Tacos before the end of the year.

TNT Tacos’ menu will mirror the street fare served by taco trucks.

Texas Roadhouse

Chicken Guy!

Food Network celebrity Guy Fieri and Robert Earl, creator of Planet Hollywood, will open a restaurant called Chicken Guy! at Disney Springs in Orlando, Florida. The eatery will focus on takeout with a menu that will include burgers, chicken sandwiches, and grilled and fried chicken tenders.

Texas Roadhouse plans to roll out another 14 restaurant by year’s end. The opening of two sports-themed Bubba’s 33 restaurants will be delayed until 2019 because of permitting issues.

Famous Dave’s

Balance Pan-Asian Grille

Taco Bell/Cantina

Toledo, Ohio-based Balance Pan-Asian Grille will open its first Cleveland restaurant this November under a high-rise residential project called The Beacon. Balance Pan-Asian Grille provides customers with the unique experience of combining a fast-casual Asian-fusion style restaurant with a clean eating philosophy of using fresh and local ingredients.

Del Frisco’s/Double Eagle

Del Frisco’s Restaurant Group plans to add at least five more Double Eagle Steakhouses.

Schlotzky’s

Schlotzsky’s is in the process of converting its 400 restaurants to a fine-casual concept and adding the moniker, Austin Eatery, to its name to reflect its roots. The revamped restaurants will include new decor, serve alcohol and offer new menu items like sliders and tacos.

12

Famous Dave’s is teaming with Kansas City pitmaster Travis Clark on a new concept called Clark Crew BBQ, slated to open in 2019.

Yum Brands’ plan to open 1,000 new Taco Bell units in the United States by 2022, including a push into New York City with its Urban In-Line and Cantina concepts. Urban In-Line stores are typically smaller, with open kitchens and no drive-thru windows so they fit better into urban areas, while Cantinas serve alcohol.

Glaze

Fast-casual Asian concept Glaze has created a larger store prototype that includes more space for both dine-in and take-out business.

The eight-unit concept moved its original New York City flagship to a 1,500-square-foot space that’s more than twice the size of its original store. Future locations will use the bigger footprint.

Crack Shack

Crack Shack plans to open its fifth upscale fast-casual concept in Pasadena, California. The San Diego-based brand will continue growing with a new Northern California restaurant and its first out-of-state eatery next year.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

AroundtheIndustry

(continued)

Hospitality Waldorf-Astoria

The 389-key Mandarin Oriental Hotel on the Las Vegas Strip is being rebranded as a Waldorf-Astoria. The move marks the Waldorf name’s entrance into the Las Vegas market.

Ovolo

The Ovolo hotel brand is taking a cautious approach to growth with opportunities in the United States and China.

Palisociety

Virgin Hotel

Construction on the Virgin Hotel at 1225 Broadway has reached yet another milestone. Since last May, the building has more than doubled in height, and is nearly two-thirds of the way to topping out 38 floors above street level. The project, developed by the Lam Group, is part of a larger trend of new hotel towers in the NoMad area near the Empire State Building.

Hamilton Hotel

The Palisociety brand is planning to add five properties in the coming year, with locations in California, Florida and Washington. Palisociety’s hotels range from 33 to 38 rooms.

When Hamilton Hotel’s months-long renovation wraps up next spring, the aging 318-room art deco property will reemerge with a new library-themed bar, modernized lobby and refreshed restaurant featuring Italian fare.

Clarion Pointe

IKEA

Clarion Pointe, a midscale select-service extension of the Clarion brand, has been introduced by Choice Hotels International as a blend of affordability with “premium” amenities. More than 50 franchise agreements are in the pipeline, with the first property scheduled to open this year in Florence, Mississippi.

Room Mate Hotels

Spain-based Room Mate Hotels is on track to double its hotel portfolio from 1,522 guestrooms to more than 3,052 by 2019. The hotel chain has already signed 11 hotel projects in new destinations, including Rome, Paris, Naples, the Canary Islands, Mallorca and Lisbon.

IKEA is proposing a 165-key hotel in New Haven, Connecticut. The project would convert the Marcel Breuer Modernist building into a hotel.

citizenM

Dutch hotel chain citizenM plans to open a 348-key, 128,000-square-foot property at Miami Worldcenter, a new, 27-acre mixed-use development underway in Downtown Miami.

Mr. C Seaport

Mr. C Seaport, a member of The Leading Hotels of the World, has opened in New York. It is the second property to carry the Mr. C brand.

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CIRCLE NO. 10

SEPTEMBER : OCTOBER 2018 — COMMERCIAL CONSTRUCTION & RENOVATION

13

INDUSTRY NEWS

INDUSTRY NEWS

Help wanted Survey outlines industry's workforce challenges (and solution)

T

he cry is becoming louder. Construction firms need help—and they need it now. According to an industry-wide survey

by Autodesk and the Associated General Contractors of America (AGC), 80 percent of contractors report difficulty filling hourly craft positions that represent the bulk of the construction workforce. Association officials said shortages pose a significant risk to future economic growth.

The report, which queried more than 2,500 respondents, shows that craft worker shortages are severe in all four regions of the country, with 81 percent of contractors in the West and South reporting a hard time filling the positions. It is almost identical to the 80 percent rate in the Midwest and 77 percent rate in the Northeast.

In addition, 25 percent report they are increasing their use of labor-saving equipment as well as using virtual construction methods

such as BIM. But 47 percent of firms report they have put higher prices on their bids and 44 percent report that already-underway projects cost more because of labor shortages. Because of the shortages, 46 percent report it takes longer than originally scheduled to complete projects, while 27 percent say they are putting longer completion times into their bids because of workforce shortages.

In attempt to resolve the situation, the association released a Workforce Development Plan that identifies steps federal officials should take to support construction workforce development, including doubling the funding for career and technical education over five years and allowing more people with construction skills to legally enter the country. The plan also outlines new recruiting steps the association is taking, including launching a targeted digital advertising recruiting campaign and investing in innovative workforce solutions.

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

November/December 2012 ccr-mag.com P.O. Box 3908, Suwanee, GA 30024 678.765.6550 • 678.765.6551 corpcirc@ccr-mag.com

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nearly 600 construction leaders, the industry has a peek into how teams spend their time commu2. Please indicate your primary job function: (choose one only) The amount, in billions, that The amount, in millions, The percent of consumers nicating and leveraging tech investments. Some ❏ Please check here if you do not wish to receive third party information on the latest products and services. ❏ (1) Corporate Management ❏ (11) Estimator McDonald’s and its franchithat Jack in the Box age 18 to 22 who say of the finding include: ❏ (12) Operations ❏ (2) Senior Management sees will invest to update will invest to revamp they prefer shopping in spend up to 14 To receive FREE product information from the individual companies featured in this issue, circle the ❏ (3) Management • Construction workers ❏ (13) Security number below that corresponds to the productits number.

Valid through May 31, 2013. restaurants with modern drive-thru windows stores, compared with❏23 (4) Facilities ❏ (14) Purchasing hours each week dealing with issues like design features and new starting next year, with percent who prefer online ❏ (5) Maintenance rework and conflict ❏ (15)resolution Environmental 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 ❏ (16) Real Estate shopping, according to❏ a(6) Construction • In labor costs, these technology over the next two digital menu boards and activities amount to ❏ (7) Architect ❏ (99) Other years.

In 29 California, Profitect In addi50 47 48 49survey.

42 43 44 45 46 39 40 41designed 37 38features 34 35 36other 33chain 30 31 32the 27 28 26 $177.5 billion for the industry, and the ❏ (8) Engineer (please specify): and its operators will spend to upgrade appearance tion, an NRF survey out average mid-sized construction company ❏ (9) Design _____________________ 75 percent Gen 71 72 73 69 70 found 66 67 68 63 64 65 62 speed 57 58 59 60 61and 54 55 56 53 million 51 52 that74 98 $390 to upgrade service.

More ❏ (10) Project Management will lose up to $2 billion in 2018 Zers opt for stores over 550 units with digital menu than 70 percent of the • 48 percent of all rework is due to All information must be provided. The publisher reserves the right to determine qualification for a free subscription. online shopping. boards, ordering kiosks and chain’s sales happen at miscommunication and poor data the drive-thru. other new features. management practices Web site _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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CIRCLE NO. 12

Circle No. 67 SEPTEMBER : OCTOBER 2018 — COMMERCIAL CONSTRUCTION & RENOVATION

15

INDUSTRY NEWS

INDUSTRY NEWS

Smaller is better

One trillion dollars. That’s the market size that small-format stores is creating, according to a report

by Koupan Media. What’s driving the trend? For starters, 51 percent of millennials say a store’s location is the top factor in a purchase decision, the report says. Taco Bell, Barnes & Noble, Whole Foods Market, Kohl’s, Nike, Target and Nordstrom are just a handful of brands that have been downsizing their stores to try and increase market share and wring out more dollars per square foot of space in expensive urban markets by opening smaller brick-and-mortar stores.

Structurally speaking (on bridges) According to a report by the American Society of Civil Engineers, 9.1 percent of U.S. bridges are structurally deficient. In addition, many of the 614,387 bridges in the United States are nearing the end of their useful life, with nearly four in 10 are 50 years old or more. The ASCE reported that it will cost $123 million to fix the nation’s deteriorating bridges, while the American Road & Transportation Builders Association said it would take nearly 37 years to do so.

Extended-stay hotel occupancy above its long-term average and the strongest demand growth trend since the post-recession recovery provide a solid foundation to absorb the record number of new rooms under construction.

– Mark Skinner, partner at The Highland Group, on the number of extended-stay hotels continuing to absorb record levels of new rooms while maintaining occupancy above their long-term average

Going green Starbucks plans to create 10,000 sustainable stores across the world by 2025 through both new store openings and renovations. The move to greener restaurants is expected to cut about $50 million in utility costs over the next 10 years.

CIRCLE NO. 13

16

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

Does your project have what it takes?

Being the best takes a team effort.

In today's commercial construction industry, the successful new builds and renovated projects are the ones with every part of the team working in unison to deliver on time, under or on budget and in sync. From design, to engineering, to building and management, the best projects feature the best teams.

That's why Commercial Construction & Renovation is looking for your team.

Our first “CCR Project Profile Awards ” will recognize the best-of-the-best construction projects from the top down with awards for New Construction Project and Renovation Project.

To help select these special projects, we're building a special committee from our Editorial Advisory Board to pour through the nominations.

After they select the projects, we'll identify winners in the following sectors:

• Retail • Restaurant • Hospitality • Federal

• Healthcare • Shopping Center • Multi-housing

So, how do you get your project nominated?

Here’s what you need to give us:

Project title: _________________________________________________ Location: ____________________________________________________ Designer: ____________________________________________________ Contractor: __________________________________________________

Deadline to submit form: Jan 15, 2019

Subcontractors:_______________________________________________ Number of square feet: _________________________________________ Year started: _________________________________________________ New or Renovation:____________________________________________ Completion date: ______________________________________________

CIRCLE NO. 14

Why this project should be nominated?____________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________

Send your nominations forms to David Corson, publisher, at davidc@ccr-mag.com.

Meet me at the Flats Bocce ball takes center stage at CCRP Cleveland

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ou want to challenge somebody, try a little bocce ball. That’s what the crew of Commercial Construction & Renovation (CCRP) Nation did in Cleveland. Backyard Bocce Flats, located in the heart of the Flats, is the place for “bourbon, beer and bocce.” And don’t forget about networking. With three indoor bocce courts, one outdoor, arcade-style games and Skee-ball, is there any better way to network? To get in on the excitement, contact Kristen Corson at 770-990-7702 or via email at kristenc@ccr-people.com.

Make plans to join us at CCRP Aug 23rd, 2018 in Nashville, TN Make plans to join us at CCRP Aug 23rd, 2018 in Nashville, TN

Thank You to Our Sponsors: CCRP Cleveland, OH Sponsors:

REGISTERED COMPANIES: Allegion

EnTouch Controls

JLL

Prime Retail Services

Ceso, Inc,

F&D Commecial

Jo-Ann Fabric & Craft Stores

Rycon Construction, Inc.

Falls Communications

MelCap Partners LLC

Seritage Growth Properties

Fortney & Weygandt

North American Signs

Terracon

Chain Store Maintenance Construction One

Thank You to Our CCRP Cleveland, OH

INDUSTRY NEWS

INDUSTRY EVENTS • CCRP

Thank You to Frey Roofing &Our Lumber Thank You to OurOnyx Creative Engelke Construction SolutionsCleveland, GPD Group Cleveland, Primax Properties CCRP OH CCRP OH Sponsors: Sponsors: THANK YOU TO OUR SPONSORS: CVS

Darko Inc

CESO, Inc. Don Obermeier, LEED AP, CPSM Business Development Director obermeier@cesoinc.com 175 Montrose West Ave, Suite 400 Make plans to join us at Akron, OH 44321 CCRP Aug 23rd, 2018 in Nashville, TN (330) 396-5150 www.cesoinc.com

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Make plans to join us at COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER CCRP Aug 23rd, 2018 in Nashville, TN: OCTOBER 2018

Tomsik-Tomsik Architects UHC Coonstruction Services, Inc.

UHC Construction Services, Inc. Leslie Burton, Director of Business Development lburton@uhccorp.com 154 E. Aurora Rd., #155 Northfield, OH 44067 (216) 544-7588 www.uhccorp.com

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Parking Garages

INDUSTRY NEWS

INDUSTRY EVENTS • CCRP

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1. M ike Crislip, Onyx Creative; Matthew Roberts, MelCap Partners, LLC; Don Obermeier, Ceso Inc. 2. Brian Bloom, Falls Communications; Jeff Terry, Prime Retail Services 3. M ark Belmont, Ceso Inc; Carol Sanderson, Onyx Creative; Jeff Mahler, L2M Architects 4. UHC Team: Front Row L to R: Cliff Lear; Ed Braund; Chris Ewing Send Row L to R: Gary Shahan; Cindy Hamad; Bryon Hamad; Leslie Burton; Al Ewing; John Arrowood

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5: Allan Forcioni, Darko Inc; Cindy Hamad, UHC Corp 6. Beck McAdams, GPD Group; Mike Rubino, GPD Group; Cynthia Nolde, GPD Group; Scott Sprecher, Allegion; Robert Lucius, Allegion 7. John Catanese, Chain Store Maintenance; Laura Riendeau, Chain Store Maintenance; Paul Harris, Entouch Controls 8. Don Skorupski, Construction One; Randy Davis, North American Signs 9. Matt Frank, Fortney & Weygandt; Chris Demko, Terracon; Paul Sierko, Ceso, Inc.; Fred Margulies, Onyx Creative

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

» CCRS 2019 SPONSOR

CIRCLE NO. 16

Pass me the axe (again) Attendees hit Nashville’s axe throwing bar

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hey came. They saw. They threw axes—again. This time, the BATL Nashville Axe Throwing League played host to the Commercial Construction & Renovation (CCRP) networking event. Founded in 2006, BATL is one of the city’s coolest hangout places, drawing a wide variety of axe-throwing enthusiasts. If you’re looking for a cool place and even cooler things to do on your networking circuit, connect with Kristen Corson at 770-990-7702 or via email at kristenc@ccr-people.com.

Make plans to join us at CCRP Aug 23rd, 2018 in Nashville, TN Make plans to join us at CCRP September 13th, 2018 in New York, NY

CCRP Nashville, TN Thank You to Our Sponsors: CCRP Cleveland, OH Sponsors:

REGISTERED COMPANIES: AAE Work Force LLC Allegion

Thank You to Our

INDUSTRY EVENTS

INDUSTRY EVENTS • CCRP

Ceso Inc

Florim USA

Chain Store Maintenance

Lend Lease

Cracker Barrel

Milestone Design Center

Entouch PE Services Thank You to Our Thank You to Our Baker Story McDonald Properties F&D Commercial PixelFLEX CCRP Nashville, TN CCRP Cleveland, OH Sponsors: Sponsors: THANK YOU TO OUR SPONSORS: ASSA ABLOY

CESO, Inc. Kevin Bohman, P.E. Vice President, Business Development bohman@cesoinc.com 750 Old Hickory Boulevard, STE 1-254 Make plans to join us at Brentwood, TN 37027 CCRP September 13th, 2018 in New York, NY (615) 928.5123 www.cesoinc.com

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Make plans to join us at CCRP Aug 23rd, 2018 in Nashville, TN

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

SOS Retail Services Southwestern Services Travel Traders Trileaf Architecture & Design

SOS - Retail Services Eli Lessing, Dir. Business Development elessing@sos-retailservices.net 201 Rosa Helm Way Franklin, TN 37067 (615) 550-4343 www.sos-retailservices.com

National Contact: Ian Bannister, Director of Business Development 404-660-1003 (M) • 866-933-3456 • Ian@windowfilmdepot.com

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Visit our booth at: Authorized Retailer Window Film Products

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» CCRS 2019 SPONSOR

CIRCLE NO. 17

INDUSTRY EVENTS

INDUSTRY EVENTS • CCRP

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1. W inner of Axe Tournament, Hosea Cunningham of Ceso, Inc. 2. Jan McKenzie, ASSA ABLOY; Greg Mooney, Trileaf Corp 3. John Carden, Lend Lease 4. John Carden, Lend Lease; David Corson, CCR 5. K evin Montgomery, F&D Commercial; Camille Elvord-Jacky, Milestone Design Center; Kelly Burnette, F&D Commercial 6. Eli Lessing, SOS Retail Services

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7. S OS Retail Services Team: Andrew Eckenrode; Paige Parham; Eli Lessing & Josh Elliott 8. C eso Nashville Office Team: Kelly Babcock; Hosea Cunningham; Matt Rhule & Kevin Bohman 9. Paige Parham, SOS Retail Services 10. John Catanese, Chain Store Maintenance; Bill Huffman, Ceso Inc; Greg Mooney, Trileaf Corp 11. Bill Huffman, Ceso, Inc.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

GO AHEAD, STAND BEHIND IT.

We do.

National Flooring Equipment sets the industry standard for mobility, adaptability, and durability.

We have online training tools and on-demand customer service, so you know we have your back. nationalequipment.com Toll Free: 800.245.0267 CIRCLE NO. 18

A taste of the UK in NYC

Make plans to join us at at CCRP October 18th, 2018 in Los Angeles, CA ngeles, CA at Warner Bros. Design Studio dio

Local pub all the rage for CCRP Nation

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ou never know who you may see at Carragher’s Pub, a popular stop for soccer aficionados visiting the Big Apple. On a warm night in September, the Commercial Construction & Renovation (CCRP) crowd headed the guest list there for its annual trek to New York City. One of the city’s happy hour destinations played host to an evening of networking. If you want in on the action, contact Kristen Corson at 770-990-7702 or via email at kristenc@ccr-people.com.

Thank You to Our CCRP New York, NY Sponsors:

Taylor Bidinost, Bubbakoo’s Burritos; James Malin, Urbon Neon; Nathan Minett, Wake Design; Kevin Rourke, Davis Marketing; Ron Bidinost, Bubbakoo’s Burritos

Make plans to join us at CCRP July 27th, 2017 in Denver, CO

REGISTERED COMPANIES:

JLL John Varvatos Enterprises Just Salad Kenneth Park Architects Lido Lighting Loro Piana National Flooring Systems North American Signs Nouveau Elevator Panera Bread Pantera Global Technology PetPort Philadelphia Sign PM Advisors Porcelanosa USA Primark ProCoat Products RCI Kimba

Rockerz Royal Services SBLM Schimenti Construction ShopTalk 360 Stifel Storefloors Synection Tricarico Architecture and Design PC Tri-Kes Trileaf Architecture & Design Urban Neon Valerio Architects Vegetation Control & Consulting Visual Millwork & Fixture Mfg Inc Wake Design Window Film Depot

Thank You to Our CCRP New York, NY Sponsors: Thank You to Our Thank You to Our CCRP Boston Sponsors:

Thank You to Our CCRP New York, NY THANK YOU TO OUR SPONSORS: Sponsors:

CCRP Boston Sponsors:

Retail Contractors Association Carol Montoya, CAE, Executive Director carol@retailcontractors.org 400 North Washington Street, Suite 300 Alexandria, VA 22314 (703) 683-5637 • Fax: (703) 683-0018 Make plans to join us at www.retailcontractors.org

CCRP July 27th, 2017 in Denver, CO

ur NY

4URSPACE .com CS Hudson Ahearn Holtzman Inc Davis Marketing Associates American Eagle Outfitters DMW Inc AmTrack East to West Ann Sachs Consulting Egan Sign Au Bon Pain Elemental LED Aurify Brands Entouch Belknap White Equinox B Free Hangers F&D Commercial Bubbakoo’s Burritos Facebook Focus Brands/Carvel G Rissler Development Solutions LLC Ceso Inc Grimes, McGovern & Associates Chain Store Maintenance H2 Hospitality Charter Spectrum Horizon Retail Construction Checkers/Rally’s Hudson Yards Communicators Intl IFTI Connect Source Consulting Group Inusrparquet USA Construction One Interior Architects

Thank You to Our CCRP New York, NY Sponsors:

INDUSTRY EVENTS

Make plans to join us at

INDUSTRY EVENTS • CCRP

Th CCR

Shoptalk 360 Grace Daly, CCP, Creative Director, Event Producer, Interviewer & Consultant; FL Realtor 303 E. Woolbright Road, #200, Boynton Beach, FL 33435 (631) 766-0736 grace@gracedaly.com www.gracedaly.com

Make plans to join us at CCRP October 18th, 2018 in Los Angeles, CA Design Studio Construction One, Inc.at Warner Bros.

Porcelanosa USA Schimenti Construction Don Skorupski, Business Development dskorupski@constructionone.com 101 E Town St, Suite 401 Columbus, OH 43215 (480) 528-1145 www.constructionone.com

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Make plans to join us JoeatRotondo, Vice President 650 Danbury Road CCRP October 18th, 2018 in Los Ridgefield, Angeles, CA CT 06877 (914) 244-1900, ext 319 rotondo@schimenti.com at Warner Bros. Design Studio David Carmona, National Sales Director dcarmona@porcelanosa-usa.com 600 Route 17 North Ramsey, NJ 07446 (301) 503-1348 www.porcelanosa-usa.com

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

www.schimenti.com

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Compare that to most other strips in the market that lose 30-40% light output from beginning to end

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CIRCLE NO. 19

INDUSTRY EVENTS

INDUSTRY EVENTS • CCRP

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1. D avid Corson, CCR; Demetria Peterson, Checkers/Rally’s 2. B ill Huffman, Hudson Yards; Kathy David, Royal Services; Mario Frichera, Visual Millwork & Fixture 3. S ean Holmes, H2 Hospitality Group; Gary Rissler, G. Rissler Development Solutions; David Carmona, Porcelanosa USA 4. Wellerson Bedin, Window Film Depot; Cyndi Brezina, Visual Millwork & Fixture; Pete Stigi III, Window Film Depot 6. S ara Barsoom, Porcelanosa USA; Theo Dubin, Just Salad 7. M ark Andersen, North American Signs; Frank Riggio, American Eagle; Yvette Ludwig, Horizon Retail Construction; Rob Lalumia, Au Bon Pain 8. B rian Cartier, Ahearn Holtzman; Kevin Tuite, RCI Kimba; Burt Negrin, RCI Kimba 9. J ohn Czepiel, Tricarico; Joe Rotondo, Schimenti Construction; Jenifer Sussman, Tricarico; DeWayne Adamson, Pantera Global Technology 10. B ert Spitz, B-Free Hangers & Display; Bob Smith, Rockerz Inc; Greg Mooney, Trileaf Corp; Larry Schwartz, IFTI

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11. Danny Stone, Bogart Construction; Gina Noda, Connect Source Consulting Group 12. Laura Riendeau & Krystal Vasquez of Chain Store Maintenance 13. Ann Sachs, Ann Sachs Consulting; Melissa Mannetta, Lido Lighting; Marilyn Brennan, Egan Sign; Cynthia Hirsch, Interior Architects; Isy Cabrera, Focus Brands/Carvel 14. Jane Twombly, The Belknap White Group; Grace Daly, Shop Talk 360; Nick Tricarico, Tricarico 15. Tom McGee, JLL; Lisa Schwartz, ProCoat Products; Michael Ho, JLL; George Holz, AmTrack 16. Alexandra Zeumer, Porcelanosa USA; Dan Gold, Indusparquet USA; Ron Triester, Communicators Inter.

17. Steve Greenspan, Bamboo Removal; Wendy Lew, PetPort; David Corson, CCR 18. Richard Williams & Fatima Hakim with Loro Piana 19. Ben Van Wert, DWM Inc; Cash Matetich, Construction One 20. Amie Bentley, Kenneth Park Architects; Nia Middleton, Kenneth Park Architects; Tom Fenton, Schimenti Construction

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

We don’t just get permits.

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OUR SUCCESS IS MEASURED SOLELY BY THE APPROVAL AND PERMISSION OF OTHERS. We are a team of vetted professionals and highly respected industry pioneers who still seek the approval of others.

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» CCRS 2019 SPONSOR

CIRCLE NO. 20

Walter Fisher, VP of design, construction and facilities, Cooper’s Hawk Winery & Restaurants

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

Sitting pretty How Cooper’s Hawk is changing the game for winery/ restaurant dining

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he rejections came first.

That typically happens in the restaurant game. But Tim McEnery isn't one to give up. And he didn't. He kept plugging away until he found some investors to help bring his vision to life.

The vision is Cooper's Hawk Winery & Restaurants, which brings mostly everything people love in the way of hospitality under one roof: an upscale casual dining restaurant, full-service bar, private dining room, and Napa-style tasting room and retail gift store.

At just 29, in Orland Park, Illinois, McEnery set out to create a community of people who love good food and fine wine. Today, Cooper's Hawk is the place where wine and culinary connoisseurs can be a part of a community of the best of the best. For example, its Wine Club uniquely combines the best of subscription and loyalty based business models.

And the Cooper’s Hawk winery, located in Woodridge, Illinois, has forged grape-growing partnerships with some of the world’s premier vineyards, importing grapes from a variety of regions, including California, Oregon, Chile, Argentina, Australia and Italy. The relationships has resulted in the creation of more than 50 varietals of artisanal and award-winning wines.

SEPTEMBER : OCTOBER 2018 — COMMERCIAL CONSTRUCTION & RENOVATION

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SITTING PRETTY Guests are encouraged to sip, learn, dine and share in well-appointed tasting rooms and meticulously designed restaurant spaces, while its membership-club community approach enables them to participate in travel, wine classes and events such as seasonal gourmet dinners hosted by the group’s executive Chef.

Commercial Construction & Renovation sat down with Walter Fisher, VP of design, construction and facilities, to get his take on where the Cooper's Hawk Winery and Restaurants brand is heading and how it continues to create communities that last.

Give us a snapshot of Cooper's Hawk brand?

Handcrafted wines, modern casual dining, people who care, and creating a community and life memories.

What type of consumer are you targeting?

Everyone. In a community you have all walks of life at all ages and we pride ourselves in creating community.

How does the design of the facility cater to how today's consumers' shop?

Treat a person right, give them a value for their dollar with great wine and food and they will come back.

As soon as you walk into the door you see all of our retail products beautifully displayed in a way that naturally leads you past them to arrive at the host stand. The tasting bar wine wall is beautiful millwork with our award-winning wines displayed.

Walk us through how and why the facility are designed the way they are?

We design the space to have a great guest experience with the proper operational flow.

The dining and bar spaces are designed to see and feel the energy from each space.

The retail space is to welcome you when you first walk in and give you that “wow” factor of our wine wall and smiling attendants ready to serve you.

Take us through your construction and design strategy.

I always joke that since my department also runs facilities, you tend to design and build them differently if your phone rings

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Adam Chada with Cosgrove Construction and Walter Fisher

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

» CCRS 2019 SPONSOR

CIRCLE NO. 21

SITTING PRETTY

on a Saturday night due to something failing.

We aim to design buildings that are simple, timeless and beautiful, not busy, trendy and overwhelming. We try to focus on spending money in design that’s impactful to all guests.

In construction, we study the products and processes of installs to collaborate with design in selecting the materials we select to allow for the best timeframes when building them and durability for facilities.

What's the biggest issue today related to the construction side of the business?

Trust. Most often you hear this answered with the rising costs or lead times of materials, the GC hitting their dates, staying on budget. In my opinion, those are everyday issues that exist now and will exist 15 years from now. To me, it is all about trust. Can you trust the people you have hired to have your best interest in mind during the process?

You always have change orders, you always have weather, you always have

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Our success is amazing and an incredible experience, and with that comes the opportunity for growth.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

obstacles in construction, but when they happen, can you trust the team around you are all working toward the same goal? Can you trust they have thought of every possible way to be more efficient with their time? Can you trust they are giving you the best pricing? Can you trust they will hit their dates?

Can you trust what they say?

If you trust them, your work day is not only much easier, it is much happier. I am fortunate to have trust with the partners we work with.

Talk about sustainability.

What are you doing?

Creating partners with all aspects of business to allow the best pricing, timing and processes while focusing on every guest that enters our restaurant. With our wine club, we are always having special guest events, traveling events to other countries, and much more. Every month there is something new for our wine club members so it always new and exciting for our guests.

CIRCLE NO. 22

SITTING PRETTY What do you see as some of your biggest opportunities moving ahead?

Consistency. With growth comes the potential to slip with consistency and what we have learned is that our wine club members love to travel to multiple locations. If we are not providing the same dish in Florida as we served in Virginia, we are not hitting our goals. We train diligently to ensure the consistency is at every level of the business equal from location to location.

Are you optimistic about what you see in the retail sector?

We are very optimistic about what the future holds for Cooper’s Hawk and our retail products that we have to offer in our tasting rooms. Our retail team has done a tremendous job selecting our products which the guests love.

Why did you pick the locations you did for your stores?

Our real estate team, led by Jo-El Quinlan, does tremendous due diligence on every location ensuring we hit all parameters required for us to be successful.

What is your growth plan?

What areas are you targeting?

We currently are trying to grow 20 percent year-over-year. We are targeting a cluster approach where we slowly grow in a market

From left to right: Nick Fox, Fox Consulting; Jen Lingle, Development Coordinator; Terry Companik, Facility Manager; Walter Fisher, VP of Design, Construction and Facilities; Jen Kaufmann, Director of Construction; Rob Sellergren, Project Manager; Lauren Williams, Design Manager

We care about people; we are different; we are committed to being the best; we have fun and celebrate. and expand outward. The great thing is that we have plenty of opportunity to grow as we are just getting started.

What trends are you seeing?

After working with Cooper’s Hawk for 11 years, the one trend I have seen year after year is that trends do not impact us. We are not trendy; we are a family. We are creating communities in each location by sharing life experiences with each guest. We are very consistent no matter what the current trend may be.

What is the secret to creating a "must visit" place in today's competitive landscape?

Matt Munn with Cosgrove Construction and Walter Fisher

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

Treat a person right, give them a value for their dollar with great wine and food and they will come back. People come to Cooper’s Hawk not to see over the top finishes or designs, they come to us for a value; they come to us for great wine and food; they come to us because we treat them great

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Wichita Dwight D. Eisenhower National Airport, Wichita, KS • Architect: HNTB Corporation, Kansas City, MO General Contractor: Key/Walbridge - A Joint Venture, Wichita, KS Photographer: David Laudadio CIRCLE NO. 23

SITTING PRETTY and put smiles on their faces. The design is just an extra perk they get to enjoy as our spaces are beautiful, but it is not to lure people in, it is to say thank you for coming and hope you feel at home.

What is today's consumer looking for?

Experiences.

What's the biggest item on your to-do list right now?

Preparing and planning for the future by simplifying all that we do. Our success is amazing and an incredible experience, and with that comes the opportunity for growth. But every location needs to be equally as important to us as the first one built, they are all equal. In order to do that we need to have the proper people in place and ensure we can support the work by dedicating the proper time to each project.

Describe a typical day.

The only thing typical in my day is that it will not be a typical day. Between travel, projects, people and just life, every day is an adventure and you just need to smile and make the most if it.

Tell us what makes the Cooper's Hawk brand so unique?

We care about people; we are different; we are committed to being the best; we have fun and celebrate. Those also happen to be our core values for our company, the difference is people feel them when they visit us which is why we are unique, if everyone was successful at this it would be easy, and everyone knows operating a restaurant is far from easy. Also our Wine Club is the best in the world, in my opinion. CCR

One-on-one with...

Walter Fisher

VP of Design & Development, Cooper’s Hawk Winery to them. Craig Steiner, an old co-worker and still a friend to this day, told me this in Kansas City one day on a project. I always remembered this advice.

What’s the most rewarding part of your job?

Watching my team take on new roles and growing with the company. When we are all expanding roles and responsibilities, it is an amazing feeling to continue your growth with your career.

What was the best advice you ever received?

If I want people to respect what I am saying, I first need to show them respect in how I am speaking

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What’s the best thing a client ever said to you?

Currently, with the role I am in, operations is my client. So when I am told by operations that we had a tremendously smooth turnover and they feel great about what we just accomplished, that is the best thing to hear from my client.

Name the three strongest traits any leader should have and why.

The ability to understand the people they are leading, the ability to guide and mentor those same people and, most importantly, the ability to listen.

What is the true key to success for any manager?

You often hear, you need to have

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

the ability to create schedules and efficient processes through the routines of the business and evaluate people during the process placing them in the proper position to succeed—and it would not be wrong. And if you do not have the three traits above, you will typically not achieve this answer, so you need to treat people right first. That is the key to success at anything, in my opinion.

How do you like to spend your down time?

I love the outdoors and spending time with my family. I am blessed with an incredibly supportive wife and two amazing kids whom I wish I could spend every minute with. That would probably not be their wish at all, but I would love it. We do a lot as a family, and we are always laughing and creating family memories.

» CCRS 2019 SPONSOR

CIRCLE NO. 24

The road T ahead Growing to-do lists dominate work days for conference attendees

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he work comes from all angles. For today's female commercial construction executive, that is the job. If it's not store openings, renovations, marketing plans, etc., it is working overtime to manage a sophisticated work/life balance. And if you ask any of the attendees of the 2018 Women’s Retreat in Buffalo they'll tell you that the road ahead is filled with long work days, burgeoning time constraints and promise.

The Retreat, held in the first week of August at The Hyatt Regency in downtown Buffalo, included some of the industry leading female executives across the retail, restaurant and hospitality sectors.

The three-day event, sponsored by Commercial Construction & Renovation, offered a series of business meetings and networking events, including a Niagara Falls boat tour and jet boat ride on the river rapids.

Following is a wrap up of the Friday afternoon roundtable, where attendees discussed a number of industry-related topics. This is the first in a two-part series, which will conclude in the November/ December issue of Commercial Construction & Renovation.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

Colleen Biggs

Lauren Bishop

Kim Bowling

The Little Gym

Beam Team

Under Armour

Marilyn Brennan

Kelli Buhay

Kelly Burnette

Egan Sign

Retail Maintenance Specialists

F&D Commercial

Aly Chally

Amy Fu

Jennifer Grieser

Aaron’s Inc.

Forever 21

Tuesday Morning

Fatima Hakim

Karla King

Jennifer Kong

Loro Piana

EBI Consulting

Forever 21

Melissa Mannetta

Sabina Ramsey

Lido Lighting

Insight

Bernice Radle Buffalove Development

Laurie Schindler

Amanda Scott

StoreCrafters, Inc.

Orscheln Farm & Home

Penny Sengstacken

Amanda Whitley

Tricarico Architecture and Design PC

GameStop

SEPTEMBER : OCTOBER 2018 — COMMERCIAL CONSTRUCTION & RENOVATION

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THE ROAD AHEAD CCR: What's on your to-do list?

Laurie Schindler, StoreCrafters: The biggest thing that we’re working on right now is perfecting our open remodel program for our clients. Our current clients are looking to change the shopping experience in their stores for their customers. Open Remodels come with their own set of challenges. It takes a special team both in and out of the office to be successful because there are so many moving parts and personalities involved. Therefore, training your team to be effective communicators is so key in the success for both the retailer and us as the GC. Aly Chally, Aaron’s Inc.: Currently, we are finishing our 2018 remodel program. My main focus has been keeping the team on schedule and hitting our deadlines while navigating a series of rapid program changes that have occurred this year. Looking into 2019, there are some pretty exciting changes coming. We are forecasting a 25 to 50 store rollout implementing a new interior

store design that also focuses on new methods of engaging our customers to acquire more of the millennial market. We’re working on a rollout and finding more successful ways of execution. Being able to collaborate with other industry professionals has been helpful and enlightening.

Kelly Burnette, F&D Commercial: We’ve been working creatively to come up with customized solutions for our partners. Many commercial sectors are getting away from soft surfaces, or have the need for more durable or waterproof products, and we’re working with them to help them come up with alternate solutions, such as luxury vinyl and water resistant laminates and woods. We partner with our customers to try to find unique solutions for their needs. That’s been our main focus.

We specifically rolled out a “Custom Spec” program this year that allows us to build a vinyl product of any specification to meet your needs—the construction of the planks is fully customizable in that you can choose, the texture, the thickness, the size of the plank, the ware layer and if you want a floating rigid board with or without a built in sound-underlayment or a traditional glue-down. It’s a great

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illustration of our innovative approach and business model, and we pride ourselves on being able to work with our partners in that way.

We hope to follow suit with tile as well in the near future.

Finally, although we’re not the new kids on the block anymore, and we’ve been around a few years now and have quickly gained momentum and traction, brand recognition as a significant player in the commercial world is crucially important to us.

Bernice Radle, Buffalove Development: This is more a personal thing, but I’m really working on becoming a badass CEO. My initiative personally has been the 5 a.m. challenge, where I wake up and make sure my day is started properly. My goal is to be my best self for my business and for my 22 employees. A lot of that comes more of an internal drive. I would welcome any recommendation that you may or may not have, or things that maybe you tried and didn’t work.

For me, I’m trying to rebrand my business so that way we can do more work and work different communities.

I have a brewery I’m working on in Niagara Falls. It was old town apartments—a $3.5 million project. It was one of the largest non-hotel related projects that Niagara Falls has probably seen in probably two decades or more. I just want to continue to buy more buildings and build my company.

I won’t get into a lot, but being a boss is really tough because you just have to figure out where all the missing pieces are—where you did make money that’s 10 percent here and 10 percent here.

That all adds up and if you get it right, then you make a sustainable business.

That’s really what I’m really focusing on right now.

Kelli Buhay, Retail Maintenance Specialists: I’ve been with Retail Maintenance for four and a half years. Last year, we moved and have grown under a controlled growth structure. We actually doubled business in less than four years, so that was a big accomplishment for us. We continue to grow with our service managers, our coordinators, our project managers.

We’re now putting trucks on the road, which is very exciting.

So it has been a very interesting year as far as that goes.

Doubling business under controlled growth can be a difficult thing to do because you never want to take on a client and not be able to put your best foot forward. That can be a little frustrating at times.

We’re just continuing to move on and continue to grow and meet the challenges of all our clients and future clients.

Jennifer Kong, Forever 21: My main priority on my to-do list right now is to ensure that we are procuring and shipping all construction materials, fixtures and visual elements quickly in order to open several stores that we had originally scheduled for December, but are now pushed up to Black Friday. That includes our new chain of stores,

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CIRCLE NO. 25

THE ROAD AHEAD which is called Riley Rose. This is our new cosmetic and skincare brand, which has a completely different concept and look than our regular Forever 21 stores.

Our team is working vigorously to manage what we already have in inventory and also make sure that our vendors are pushing through and expediting all production and shipments to meet our short and quick construction schedules.

divisional director of soft lines merchandising. I’m excited to learn and transition to the new role, but lots of details to finish up old projects, including finishing a relocation of a store. We’re fine-tuning those details—fixtures, merchandise, etc., and opening two more new stores before the end of 2018.

We also launching our first in-store concept or our sporting goods department Orscheln Outdoors. In addition, we have our fall in-store signage and fixture projects.

My husband and I also have a two little girls at home getting ready to start school, so it’s always a balancing act. Family is my first priority, but back to school means getting back in the routine of balancing work, school and family life.

Karla King, EBI Consulting: One of the biggest things our team has on the retail side of our business is working on a large portfolio fast food restaurant renovation—on the permitting and architectural side. One of the biggest challenges the team faces is having them put out a lot of

One of the things on my to-do list is sustainability—defining what that means to Loro. Right now, I’m just defining that and the easiest approach I can find is with the lighting.

– Fatima Hakim, Loro Piana

deliverables in short amounts of time. A lot of you have the pressure of keeping things on schedule, which passes down to us as consultants. It’s about keeping employees motivated and engaged.

On the business side of things, I’m also trying to pursue my L.E.E.D. Accredited Professional designation. I have my Green Associates designation right now. So, in my spare time, I’m finding time to study for it. I found out recently that there is a 40 percent pass rate, which is even lower than the bar exam, so it’s a little intimidating.

I actually have two additional full-time jobs—my 3-year-old and 1-year-old. They’re fabulous and thank god for daycare.

Amanda Scott, Orscheln Farm & Home: The biggest thing on my to-do list is transitioning roles in the company from the director of visual merchandising to the

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

Melissa Mannetta, Lido Lighting: As VP of sales, the top on my to-do list is increasing business. In our industry new opportunities can take time to develop but can remain for many years.

While I am fairly new with Lido, we are definitely not the new kids on the block. We are a second generation, family owned business that’s been around for almost 50 years.

My goal is to share our tried and true methods developed for lighting in rollouts.

Retail and Hospitality require strict timelines and quality product to create the same experience day one and day one thousand one. By selling all brands and handling the feedback, we have insight to help guide your future choices.

My more personal objective is to enter into as many conversations about lighting as possible. There are so many new technologies in LED and especially the controls that run them. The intention would be to listen to client experiences and share some of our most cost conscious yet effective methods.

Controls will be a requirement by code nationally soon and most just want the most basic to pass and conform.

Colleen Biggs, The Little Gym: I recently moved into a new position. I’m still overseeing the overall design of the facilities, and now I have the pleasure of optimizing and securing the brand equity for the company in the long run. We are 100 percent franchisee owned, so that in itself is a feat.

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THE ROAD AHEAD Right now, I am wanting to visit every U.S. location. Since April, I’ve visited a little more than 50 and I have about 200 I’d like to spend time with in some form or fashion no later than the 2nd quarter of next year. I’m in the data collection stage right now. Visiting every facility in person is an eye-opening experience for the Franchisor.

Having the ability to connect on their “turf” and opening ourselves up to listening to their wants and needs as a Franchisee can be a powerful conversation on both sides. We want to see if they’re happy where they are in their business, what their needs are day-to-day, areas that we can streamline and make it a little bit easier for them on the local level.

In addition, we are focusing on areas that we can stratify to increase the equity of our brand. You had mentioned that about brand recognition. I’m surprised how many people I meet that are unfamil-

iar with who The Little Gym is. We’ve been around for 40 years and are in just about every state and several countries.

Our goal is to unite The Little Gym global community to implement consistent, best in class business processes, which maximize brand value and franchisee profitability, sounds simple but will take a company mindset to accomplish.

On a personal level, I’m really focused on personal and professional growth while I have ample time on the road. I enjoy listening to many audio books.

Penny Sengstacken, Tricarico Architecture and Design: It’s an exciting time for our firm because we’re in the midst of rebranding. In fact, when this issue comes out, you may not recognize our logo because it is very different from the one we’ve been using for over a decade. We have evolved as a company and want to ensure that both our current and future clients are aware of how we are repositioning ourselves and our service offerings. We’re eager to implement and share these changes because they are symbolic of our rejuvenation as a firm.

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My role as a project manager is constantly progressing as well.

Every day here is unique, filled with both challenges and achievements. My team recently began working with a small but growing veterinarian’s office. It’s change from our usual retail clients. The exhilarating part of helping a new brand develop and expand is that you become an integral part of their journey. My team and I use our long standing industry knowledge to guide clients, while keeping an emphasis on a collaborative environment between all key personal involved in the project.

One goal that I set for myself was to keep my finger on the pulse of our ever changing industry. I have continued to remain focused on that. I regularly organize lunch and learns at our office to make sure we are always knowledgeable about the most cutting-edge materials, products and technology available.

Fatima Hakim, Loro Piana: High on my to-do list would be tackling sustainability – defining what it means for Loro Piana in the Store Planning environment. Every year, we’re tasked with showing an increased effort and presenting that information to LVMH. Right now, the simplest approach would be updating our lighting. Our shops are primarily designed using natural materials, down to the oak and cashmere fixturing and those materials are pretty sustainable. Looking for greener building materials and fixtures would mean disrupting things at the design phase and there are not many opportunities, at this time, to make those changes. With lighting, we can partner with our lighting provider to retrofit our existing fixtures with more sustainable products and best practices and right now, these things are incentivized through the utility providers. It’s great to be able to do something good and receive a significant return on investment.

I am also working on standardizing our repairs and maintenance program. With the introduction of ServiceChannel, a work order management tool, we will be able to define new KPI’s, enhance our reporting capabilities and analyze our vendor performance as a whole instead of individually as it is done now. Loro Piana has a lot of remote locations so rolling over to a national provider for all things is not the best option for us. Most of our remote shops use service providers who only service that one location —so, trying to get the brand to operate in sync isn’t an easy task. I can’t just call up somebody and say, “Hey, I need your help in Hawaii to power wash the windows and you have 48 hours or in the mountains of Vail during summer or East Hampton in mid-November. So on my to-do list, creating this matrix of local providers that align with our business is also a high priority.

It’s very unique task for me, I didn’t come from luxury retail. I came from luxury commercial real estate, but not luxury retail, so I have all different challenges ahead of me. It’s just a huge process and I have a lot in front of me with the sustainability and trying to

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

CIRCLE NO. 27

THE ROAD AHEAD get ServiceChannel up and running, slipping in the new or alternate vendors that are capable working in the brand and matching our strategy. Overall, I’m pretty excited about it.

Jennifer Grieser, Tuesday Morning: My to-do list is pretty long, but cost savings is always at the top. Are we spending intelligently? Are we prioritizing appropriately? Are there efficiencies we can pick up?

Often, the best option is to allow those who have more expertise and stronger trade partnerships to leverage their position to provide more cost effective spend management. Outsourcing has become more of the trend in facilities management. Through outsourcing, I find that managing a vendor partner allows for more timely and cost effective execution of R&M and facilities programs. Using their expertise and vendor relationships not only controls spend, but allows for more strategic work internally.

Unfortunately, disaster recovery on also on my to-do list far too often. I have hired a disaster recovery company to assist with my current outsourced facilities management team on all disasters. This relationship is still new and the process is still being tweaked.

Sabina Ramsey, Insight International: The organization was founded around 10 years ago. It was really a thoughtful decision. Basically, I didn’t know anyone in Buffalo and I’ve never worked in my industry, so it wasn’t a real sound strategic move on me to start a business here. But we have grown through the years. I’ve

grown my business from my home and now we are planning to move downtown. We have some major local companies that we work with that have strong brands here locally.

My original vision of what I’m working on is that I really wanted to work internationally, so my company is actually Insight International. We wanted to work strategic and we wanted to bring—actually nurture—female leaders specifically within the creative industry. We are well on our way, but right now our struggle is that we have not yet reached out to that international market.

We are stuck in Buffalo, to be honest with you. We see tremendous opportunity through NAWBO, the other organization I’m involved in, to work with more national companies. I have a tremendous talented design and web team, and I’m looking forward to working with them and our strategic coach to really make some progress with the next three years.

Right now, I’m wanting to visit every U.S. location.

Since April, I’ve visited a little more than 50 and I have about 200 I’d like to hit. I’m in the data collection stage right now.

– Colleen Biggs, The Little Gym

Kim Bowling, Under Armour: Our NA Store Development team is currently going through an Evolution 2.0. My team currently manages Facilities Maintenance for NA Retail & Wholesale. We will be transitioning the remainder of the year into a cross functional partner taking over additional responsibilities for the execution of DTC NSO’s, Relocations, Remodels and Wholesale SIS, as well as Special Projects. Our focus is on proper training of teammates and defining the process of transfer from Planning and Feasibility over to the Execution team. Other things on the list are bringing our Canada Wholesale business onto our work order management system Service Channel by November 1st and performing year end closeout so we can hit the ground running in 2019. The team is focused and excited for the new opportunities.

Amanda Whitley, GameStop: The biggest thing on my to-do right now is telling our sustainability story. We launched a store facing green program- “Power to the Planet” – in 2017, but it was kind of quiet.

We did a tremendous amount of projects last year that reduced our carbon footprint by 13 percent domestically, which was fantastic, and we need to share the impact we are making. So we are trying to figure out how to tell that story in a way that resonates with our customers and associates.

We want to get the message out there that we do care about our environmental footprint and we aren’t just checking a box to be compliant. It is our duty and commitment to make these changes.

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

CIRCLE NO. 28

THE ROAD AHEAD

One goal that I set for myself was to keep my finger on the pulse of our ever changing industry.

– Penny Sengstacken, Tricarico Architecture and Design

We’re hoping to implement a composting program in our corporate office and expand our recycling—through better education and trying to gamify this part of corporate responsibility. We want to have these very visible things at the corporate level so that the people who are making decisions for all 5,000 plus of our stores can remember this is something that they need to be cognizant of.

We’re in the middle of an LED retrofit in our stores. We have about 2,000 more to get done by the end of our fiscal year. It’s a lofty goal, but it’s something I’m so excited about.

That’s the great thing about sustainability at this scale—you’re impacting the planet and your community as well as the bottom line.

On the strategic sourcing side, I have an RFP out right now for our exterior sign business and I’m looking to release a couple more for some of our other trade services.

Our facilities team has become a great partner for the procurement team and a lot of opportunities have come from that, there has been so much consolidation in the industry that we are hoping to leverage that model across several trades to maintain fantastic service as well as great pricing.

In general, I am in procurement right, so I’m always trying to bring cost savings and value to my internal stakeholders.

Sometimes that’s just coffee and a joke that wasn’t very funny—but those moments are what us find new opportunities to make GameStop better together.

Lauren Bishop, The Beam Team: I’ve been there just under four months. As director of renovations, I’m learning quite a bit. Before that, I came from a very strong background of merchandising and fixture installation. What I’m working on is trying to find qualified subs and trades people, it’s very difficult to find them these days and ones that want to show up and do the jobs that they said that they can do.

What I strive to do every day is keep my commitment to my customers and what I mean by that is, deliver what we say we’re going to deliver on time and a nice product.

The great thing about the Beam Team is that we are diversifying even more. We are really trying to grow the hospitality, restaurant and hotel piece of our business. That has

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

» CCRS 2019 SPONSOR

CIRCLE NO. 29

THE ROAD AHEAD

been very exciting, but really my big thing right now is trying to find qualified subs and trades people and trying to even develop them from within.

Amy Fu, Forever 21: For the strategic sourcing team, our ultimate goal is always to help our company save money. Last year with the Riley Rose program, from the instore fixture side only, we have saved almost 40 percent of the budget just by sourcing from various vendors compared to the previous round of this fixture program.

Right now, we have 12 stores opening throughout the country and four more opening in the fall. During first quarter of 2019, we have five to seven stores scheduled so far. That being said, the very next thing on my to-do list is to send out another RFP for Riley Rose fixture package to see if there are more saving opportunities for our company. We’re going to evaluate all the options we were provided and hopefully find a better deal.

On my personal side, being new to the country, learning English is always my priority.

So my personal to-do list is to fill up my “Word of the Day” booklet I created for myself.

Marilyn Brennan, Egan Sign: As director of business development, my goal is to increase our sales. Egan does that a little differently than most companies, we really look for long term partnerships. Most of our new clients that I have on-boarded in last two years has come from CCR (Commercial Construction & Renovation) events. We have built some really close relationships and learned about what people are looking for.

We enjoy finding those companies that know RFPs are important, but there’s a reliability in a partnership that you can count on when you have an emergency.

52

We are forecasting a 25 to 50 store rollout implementing a new interior store design that also focuses on new methods of engaging our customers to acquire more of the millennial market. We’re working on a rollout and finding more successful ways of execution.

– Aly Chally, Aaron’s Inc.

You hear a lot about expediting schedules these days. Our business model is architected to expedite all the time for our clients. I worked for companies that saw an opportunity to charge more to assist our clients in need, they would charge you 20 percent more because they could. We don’t do that. We just pull things out of the fire. We are in it for the long haul; we are partners. I also work very closely with leadership in our company to develop new talent, bring new talent in and instill in them the idea of what they are—that they are truly an extension of our client’s team.

When there is a challenge on a project, either in the schedule or a site condition, we will do the unimaginable to make things happen for our client. It may involve spending extra money to do something on the weekend,” or whatever it takes.

Personally, last year I said one of my goals was to get more involved in the industry besides just attending events, so I’ve been really active on advisory boards and writing articles related to signage for publication. I am committed to inviting both existing clients and people I have just met, to attend these retreats and other events because I feel like there is so much knowledge that the vendors and brands bring to the table. CCR

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

CIRCLE NO. 30

THE ROAD AHEAD

Gone Italian Attendees live (and taste) the good life at Tappo’s

It almost seemed like the perfect place for a group of commercial construction executives to have dinner in downtown Buffalo. Sure, while the noted Italian cuisine at Tappo grabbed the headlines, it was the building that drew the attention.

Saved from the scraps of the city’s Horton Coffee Building, which was vacant from more than 20 years, the building was the brainchild of an enterprising chef and developer. Thanks to Mike Andrzejewski and Rocco Termini, respectively, Tappo is one of the centerpieces of the city’s “Culinary Corridor” on Ellicott Street. It was there attendees of the 2018 Women’s Retreat set up shop for dinner on the first evening.

The Retreat, held in August at The Hyatt Regency in downtown Buffalo, included some of the industry leading female executives across the retail, restaurant and hospitality sectors.

The three-day event, sponsored by Commercial Construction & Renovation, included a series of business meetings and networking events.

The ‘Maid of the Mist’ Voyage Attendees take their shot at Mother Nature Raging currents. A deafening thunderous roar. The misty rain of 600,000 gallons of water falling before your eyes every second. You want Mother Nature, you got Niagara Falls. And thanks to the legendary Maid of the Mist, attendees of the 2018 Women’s Retreat received an up close and personal look at one of the world’s great attractions.

To note, the Maid of the Mist has been ushering visitors near the Falls for more than 100 years.

The networking connection was part of the Retreat, held in August at The Hyatt Regency in downtown Buffalo.

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

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THE ROAD AHEAD

And away we go...

Jet boat tour whisks attendees on through the Niagara rapids They came. They saw. They conquered. It was the prevailing attitude attendees of the 2018 Women’s Retreat embraced after moving from one adventure to the next on their trek in and around Niagara Falls. After taking the scenic and surreal journey near the base of the Falls, they hit the rapids on the Whirlpool Jet Boat tour. The excursion covers the expanse of the Niagara River, which collects all the water from the Great Lakes (roughly 20 percent of the world’s fresh water). The adventure was the second part of the Retreat’s morning networking slate.

Pass the BBQ Lunch provides welcome retreat from Niagara rapids

If you’re going to risk it all on the Niagara River (we can be dramatic for effect, here), you have to celebrate. That’s where more of the greater Buffalo area’s food comes in. The Brickyard Pub & BBQ offered the perfect culmination of a morning of adventure, thanks to some of the best wood-fired cooking in the area.

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

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THE ROAD AHEAD

All about Frankie’s Dinner is served at a Buffalo institution

The name says it all—Frankie Primo’s +39. The restaurant, which features the country code (+39) if you were to phone Italy, is the ultimate in Italian fare. With a wide variety of Italian favorites to choose from, attendees brought the stories and photos and energy from two days of networking and business to a celebratory gathering. The dinner was part of the Retreat, held in August at The Hyatt Regency in downtown Buffalo.

Face to face

One-on-ones bring the business to table When it’s time to sit down and get to business, nobody does it like commercial construction executives. In one on of the 2018 Women’s Retreat’s most anticipated gatherings (the Falls aside), attendees squared off for a morning of one-one-one meetings, where vendors and end users take time to discuss who can help who in the marketplace. The meetings continue to be a vital resource for Retreat attendees looking to improve their contact lists and set their agendas for the upcoming quarters.

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

CIRCLE NO. 33

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AA Sign & Lighting Maintenance Atlas

Corey Perez, Senior Vice President 700 Parker Square Flower Mound, TX 75028 (469) 322-1909 www.assignlighting.com • corey@adart.com Year Established: 1958, No. of Employees: 80 Services Provided: Lighting/Re-lamping, Signage Specialize In: Big-Box/Department, Specialty Stores, Groceries, Drug Stores, Hotels, Restaurants, Casinos, Medical Leading Clients: Tailored Brands, First Republic Bank, Stage Stores

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Andy Wasserstrom, VP Sales & Marketing 5150 Walcutt Ct. Columbus, OH 43228 (614) 429-2111 www.advancesigngroup.com andyw@advancesigngroup.com Year Established: 1994, No. of Employees: 151 Services Provided: Lighting/Re-lamping, Painting, Signage, Preventative Maintenance, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal, Leading Clients: N/A

Ambius

Zack Sterkenberg, Marketing Specialist 1125 Berkshire Blvd., Suite 150 Reading, PA 19610 (800) 581-9946 www.ambius.com • ambius@ambius.com Year Established: 1963, No. of Employees: N/A Services Provided: Landscaping, Interior Landscaping Specialize In: Big-Box/Department, Specialty Stores, Shopping Centers, Hotels, Resorts, Restaurants, Casinos, Education, Medical Leading Clients: N/A

ASSA ABLOY

Jan McKenzie, Director National Accounts 110 Sargent Dr. New Haven, CT 06511 (800) 377-3948, Ext 3 www.assabloy.com • jmckenzie@assabloy.com Year Established: 1994, No. of Employees: N/A Services Provided: Doors, Hardware, Security Solutions Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal, Leading Clients: N/A

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Matt Czyl, Director, Business Development & Marketing 1077 W Blue Heron Blvd.

West Palm Beach, FL 33404 (561) 863-6659 • Fax: (561) 863-4294 www.atlasbtw.com • matt.c@atlasbtw.com Year Established: 1992, No. of Employees: 300 Services Provided: Electrical, Lighting/Re-lamping, Signage, Exterior Finishes, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Leading Clients: Hertz, MOD Pizza, Citi, Jacksonville Jaguars, Bojangles, Cracker Barrel, Advance Auto Parts, Harbor Freight, YUM Brands, Petco, Panda Express, WeWork, Miami Marlins, Bed, Bath & Beyond, RaceTrac, CVS, Auto Nation, Lowe’s, Target

Big Rentz Jim Arabia, VP of Marketing 1063 McGaw Ave., #200 Irvine, CA 92614 (888) 325-5128 www.bigrentz.com • orders@bigrentz.com Year Established: 2012, No. of Employees: 65 Services Provided: Equipment, Waste Disposal, Equipment Rentals Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal, Entertainment/Sports Arenas Leading Clients: N/A

BirdBuffer Tim Smith, North American Sales Manager 1420 80th St. SW Everett, WA 98203 (425) 697-4274 www.birdbuffer.com • tim@birdbuffer.com Year Established: 2008, No. of Employees: 12 Services Provided: Pest Control, Specialize In: All Locations that require effective, non-toxic, pest bird control, Leading Clients: Georgia-Pacific, Costco, PG & E

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

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CIRCLE NO. 34

BUILT ON SUPERIOR SERVICE

SPECIAL REPORT

FACILITY MAINTENANCE BLUEFIN, LLC Cornell Storefront Systems

ShelbyRay, Senior Marketing & Public Relations Specialist 6312 S Fiddlers Green Cir., #100E Greenwood Village, CO 80211 (720) 749-6410 www.bluefinllc.com • sray@bluefinllc.com Year Established: 2005, No. of Employees: 58 Services Provided: Consulting, Parking Lot, Roofing Specialize In: Big-Box/Department, Groceries, Education, Medical, Federal, Oil and Gas, Pharmaceutical, and Commercial Real Estate Leading Clients: US Air Force, US Army, US Coast Guard, and we work for several of the largest REIT’s and retail and pharmaceutical companies

Christopher Slocum, Chief Customer Officer 140 Maffet St. Wilkes-Barre, PA 18711 (800) 882-6773 • Fax: (800) 882-6772 www.cornellstorefronts.com • cslocum@cornellstorefronts.com Year Established: N/A, No. of Employees: N/A Services Provided: N/A, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Restaurants, Casinos, Education, Medical, Leading Clients: Apple, Walmart, Home Depot, Dick’s Sporting Goods, Pep Boys, Bridgestone, Auto Zone, Bank of America

1 Roebling Ct. Ronkonkoma, NY 11779 (631) 361-7430 www.bossfacilityservices.com • kdipinto@bossfacilityservices.com Year Established: 2001, No. of Employees: 100+ Services Provided: Electrical, Floor Care, HVAC, Janitorial, Landscaping, Lighting/Re-lamping, Painting, Windows, Parking Lot, Pest Control, Plumbing, Roofing, Signage, Equipment, Waste Disposal Specialize In: Big-Box/Department, Specialty Stores, Restaurants, Education, Medical, Leading Clients: N/A

700 Veterans Hwy., Suite 215 Hauppause, NY 11788 (631) 260-1976 www.cs-hudson.com • jscaretta@cs-hudson.com Year Established: 2017, No. of Employees: 11-50 Services Provided: Electrical, HVAC, Consulting, Lighting/Re-lamping, Painting, Parking Lot, Plumbing, Signage, Equipment, Graphics/ Pop Ups, Specialize In: Big-Box/Department, Specialty Stores, Shopping Centers, Leading Clients: N/A

CS Hudson Boss Facility Services, Inc. JosephScaretta, CO-CCO & Founder Kimberly DiPinto, Executive Assistant

BrandPoint Services, Inc. DAVACO Dave Knoche, VP of Sales

820 Adams Ave., Suite 130 Trooper, PA 19403 (800) 905-4342 • Fax: (484) 392-7520 www.brandpointservices.com • dknoche@brandpointservices.com Year Established: 2002, No. of Employees: 27 Services Provided: Electrical, Floor Care, HVAC, Consulting, Painting, Pest Control, Plumbing, Equipment, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Education, Medical, Banking & Financial Services, Leading Clients: BrandPoint works with a third of the Top 100 Retailers in the US. Please contact us to discuss.

Chain Store Maintenance John Catanese, Vice President 81 Union St Attleboro, MA 02703 (800) 888-1675 • Fax: (508) 222-8025 www.chainstore.com • john@chainstore.com Year Established: 1991, No. of employees: 45 Services Provided: Electrical, Floor Care, Painting, Pest Control, Plumbing, Roofing, Signage, Specialize In: Big-box/department, Drug stores, Specialty stores, Hotels, Restaurants, Leading Clients: Rite Aid, Ruby Tuesdays, Bed, Bath & Beyond

Paul Hamer, EVP 4050 Valley View Ln. Irving, TX 75038 (214) 373-4700 www.davacoinc.com • info@davacoinc.com Year Established: 1990, No. of Employees: 1500 Services Provided: Electrical, Floor Care, Lighting/Re-lamping, Painting, Signage, Equipment, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Medical, Leading Clients: N/A

DENTCO TeresaPhelps, National Sales Director 1161 E Clark Rd., Suite 124 Dewitt, MI 48820 (800) 993-3689 www.dentco.com • tphelps@dentco.com Year Established: 1977, No. of Employees: 150 Services Provided: Landscaping, Parking Lot, Snow Removal Specialize In: Big-Box/Department, Specialty Stores, Groceries, Drug Stores, Hotels, Resorts, Restaurants, Leading Clients: N/A

Complete Companies Inc. DWM Construction & Renovation

Joshua Garfinkle, CEO 1145 Salt Lick Creek Rd. Pleasant Shade, TN 37145 (888) 726-6753 • Fax: (888) 726-6753 www.completecompaniesinc.com jgarfinkle@completecompaniesinc.com Year Established: 2008, No. of Employees: N/A Services Provided: Electrical, Floor Care, HVAC, Janitorial, Landscaping, Lighting/Re-lamping, Plumbing, General Maintenance & Repairs, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Restaurants, Education Leading Clients: We service over 14,000 sites nationwide.

62

Bennett Van Wert, National Sales Manager 2 Northway Ln. Latham, NY 12110 (888) 396-9111 www.dwminc.com • bvanwert@dwminc.com Year Established: 1997, No. of Employees: 75 Services Provided: Electrical, Floor Care, HVAC, Lighting/Re-lamping, Painting, Windows, Pest Control, Plumbing, Specialize In: BigBox/Department, Specialty Stores, Groceries, Restaurants, Education, Medical, Leading Clients: N/A

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

Hamilton

Warren Washington

Saratoga

Fulton

Herkimer

Litchfield

Montgomery

Hartford

Schenectady

Rensselaer Otsego

New Haven

Albany

Schoharie

Fairfield Columbia

Greene Delaware

Tolland

Ulster Litchfield

Dutchess

Windham

Hartford

Sullivan

Orange

New Haven

Putnam

Middlesex

New London

Fairfield Westchester

Rockland Suffolk

Bronx New York

Nassau

Richmond Kings

Queens

CIRCLE NO. 35

Middle

SPECIAL REPORT

FACILITY MAINTENANCE EDC Services Group Envoy Facilities Maintenance, LLC

Julia Moore, Senior Business Development Manager 890 N SR 434, #200 Altamonte Springs, FL 32714 (407) 771-4442 • Fax: (407) 771-4452 www.edcsg.com • jmoore@edcsg.com Year Established: 2010, No. of Employees: 40 Services Provided: Electrical, Floor Care, HVAC, Landscaping, Consulting, Lighting/Re-lamping, Painting, Windows, Parking Lot, Plumbing, Roofing, Signage, Construction, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Medical, Federal, Leading Clients: Wal-Mart, KFC, Walgreens, Popeyes, Ollies, Church’s Chicken

Scott Reyes, CEO 250 E Main St., Suite 202 Canton, GA 30114 (877) 870-9208 • Fax: (877) 870-9208 www.envoyfm.com • info@envoyfm.com Year Established: 2013, No. of Employees: 7 Services Provided: Consulting, CMMS, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Restaurants, Leading Clients: Sterling Restaurant Group (Moe’s), Cadete Enterprises (Dunkin Donuts), Majors Management, LLC (Fuel Stations)

Egan Sign Facilities Excellence

Marilyn Brennan, Director of Business Development 1100 Berkshire Blvd., #200 Wyomissing, PA 19610 (610) 478-1330 • Fax: (610) 478-1332 www.egansign.com • marilyn.brennan@egansign.com Year Established: 1990, No. of Employees: 19 Services Provided: Signage, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Drug Stores, Restaurants, Urgent Care, Leading Clients: Aaron’s, Famous Footwear, The Little Gym, Red Wing Shoes

EMCOR Building Services

Andrew Swanson, Senior Vice President 3100 Woodcreek Dr. Downers Grove, IL 60515 (866) 890-7794 www.emcorgroup.com • emcor-info@emcor.net Year Established: 1994, No. of Employees: 10,000+ Services Provided: Electrical, Floor Care, HVAC, Janitorial, Landscaping, Lighting/Re-lamping, Painting, Windows, Parking Lot, Plumbing, Signage, Equipment, Handyman, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal, Manufacturing, Commercial Office Space, Leading Clients: US Bank, U.S. Postal Service, NASA, Express Scripts, Cummins, Goodyear

EMG

Blake Brosa, Sr. VP 17200 N Perimeter Dr., Suite 100 Scottsdale, AZ 85255 (480) 777-1800 • Fax: (410) 785-6220 www.emgcorp.com • bbrosa@emgcorp.com Year Established: 1986, No. of Employees: 650+ Services Provided: Electrical, Floor Care, HVAC, Janitorial, Landscaping, Consulting, Lighting/Re-lamping, Painting, Windows, Parking Lot, Pest Control, Plumbing, Roofing, Signage, Equipment, Waste Disposal, Project Management of all the above, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Drug Stores, Hotels, Restaurants, Medical, Leading Clients: McDonald’s, The Home Depot, Target

David C Fanning, President 113B Commerce Park Dr Westerville, OH 43082 (800) 354-2602 www.facilitiesexcellence.com • dfanning@facilitiesexcellence.com Year Established: 2009 No. of Employees: 15 Services Provided: Electrical, HVAC, Janitorial, Landscaping, Consulting, Lighting/Re-lamping, Painting, Windows, Parking lot, Pest Control, Plumbing, Roofing, Signage, Equipment Specialize In: Specialty stores, Hotels, Restaurants Leading Clients: N/A

FCP Services

James Loukusa, CEO 3185 Terminal Dr. Eagan, MN 55121 (651) 789-0790 www.fcpservices.com • jloukusa@fcpservices.com Year Established: 1990, No. of Employees: 100 Services Provided: Consulting, Painting, General Contracting Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal, Leading Clients: N/A

Federal Heath

Shane Sommer, National Sales Manager 1128 Beville Rd., Suite E Daytona Beach, FL 32114 (813) 654-4469 • Fax: (407) 672-0678 www.federalheath.com/maintenance ssommer@federalheath.com Year Established: 1901, No. of Employees: 650+ Services Provided: Signage, Exterior Lighting, Specialize In: Big-Box/ Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Medical, Leading Clients: N/A

ENTOUCH Fexa

Tom Kay, Vice President Sales & Marketing 661 N Plano Rd., Suite 323 Richardson, TX 75081 (214) 912-9205 www.entouchcontrols.com • tom.kay@entouchcontrols.com Year Established: 2009, No. of Employees: 45 Services Provided: Energy Management Systems, Smart Building Solutions, Specialize In: Big-Box/Department, Specialty Stores, Shopping Centers, Drug Stores, Restaurants, Education, Medical, Senior Housing, C-Store, Fitness, Childcare, Automotive Leading Clients: FedEx Office, 24 Hour Fitness, JC Penney

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Jennifer Marek, Director of Marketing 500 7th Ave., 8th Floor NY, NY 10018 (888) 615-0403 www.fexa.io • marketing@fexa.io Year Established: 2011, No. of Employees: 12 Services Provided: CMMS, Specialize In: Big-Box/Department, Specialty Stores, Drug Stores, Hotels, Restaurants, Education, Leading Clients: Gymboree, Ted Baker, Eyemart Express

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info@zipwall.com CIRCLE NO. 36

800-718-2255

SPECIAL REPORT

FACILITY MAINTENANCE GGS Partners, LLC IdentiCom Sign Solutions

Neil A Sperling, Managing Partner P.O. Box 2857 Cherry Hill, NJ 08034 (888) 429-1612 • Fax: (856) 424-5386 www.ggspartners.com • neils@ggspartners.com Year Established: 2004, No. of Employees: 5 Services Provided: Electrical, Floor Care, HVAC, Janitorial, Lighting/ Re-lamping, Painting, Windows, Parking Lot, Pest Control, Plumbing, Signage, Locks, Specialize In: Specialty Stores, Restaurants Leading Clients: N/A

John DiNunzio, President 24657 Halsted Rd Farmington Hills, MI 48335 (248) 344-9590 • Fax: (249) 946-4198 www.identicomsigns.com • maintenance@identicomsign.com Year Established: 2009, No. of employees: 20 Services Provided: Lighting/Re-lamping, Painting, Signage Specialize In: Big-box/department, Groceries, Drug stores, Resorts, Medical, Specialty stores, Shopping Centers, Hotels, Restaurants, Education Leading Clients: N/A

Global Facility Management & Construction Immersion Data Solutions, Inc.

Sean Blank, President 525 Broadhollow Rd., Suite 100 Melville, NY 11747 (631) 617-6500 • Fax: (631) 813-2812 www.gfm247.com • sales@gfm247.com Year Established: 2004 No. of Employees: 250 Services Provided: Electrical, Floor Care, HVAC, Janitorial, Lighting/ Re-lamping, Painting, Windows, Parking Lot, Plumbing, Signage Specialize In: Big-Box/Department, Specialty Stores, Drug Stores, Hotels, Restaurants, Education, Medical, Leading Clients: N/A

Graybar

Benjamin Meyer, Director of Sales and Marketing 6050 Main St., Suite 101 Rockford, MN 55373 (612)505-6237 www.immersiondata.com • bmeyer@immersiondata.com Year Established: 2011, No. of Employees: 10-100 Services Provided: Electrical, Floor Care, HVAC, Landscaping, Consulting, Painting, Windows, Parking Lot, Roofing, Signage, Actionable Imagery and Web-based Immersive Software Platform, Specialize In: Big-Box/ Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Restaurants, Leading Clients: Target, BASF, Staples, Regency Centers, Kohl’s, Lowe’s, Les Schwab, Macerich, IHG, Sheraton

Scott Moseman, Strategic Account Manager-National 11885 Lackland Rd. St. Louis, MO 61036 (612) 810-0916 www.graybar.com • scott.moseman@graybar.com Year Established: 1929, No. of Employees: 7,200 Services Provided: Electrical, Lighting/Re-lamping, IT/Communications Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Restaurants, Casinos, Education, Medical, Federal, Leading Clients: N/A

Impact Service Group

Kellie D’Andrea, Vice President 105 Main St. Hackensack, NJ 07601 (800) 688-5557 • Fax: (201) 336-9180 www.heritagefiresecurity.com • info@heritagefiresecurity.com Year Established: N/A, No. of Employees: N/A Services Provided: Fire Security & Maintenance Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal, Leading Clients: Ross Stores, Tilly’s CEC

Tarry Johnson, Sales & Marketing 2700 Blue Water Rd., Suite 400 Eagan, MN 55121 (651) 389-3942 www.iecis.com • tjohnson@iecis.com Year Established: 2004, No. of Employees: 80-100 Services Provided: HVAC, Other, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Leading Clients: Best Buy, Kohl’s, Dick’s Sporting Goods, Target

Richard Wetchler, President 871 Ethan Allen Hwy. Ridgefield, CT 06877 (800) 719-1994 • Fax: (203) 431-8448 www.impactservicegroup.com rwetchler@impactservicegroup.com Year Established: 2002, No. of Employees: 25+, Services Provided: HVAC, Specialize In: Specialty Stores, Leading Clients: N/A

Inside Edge Commercial Heritage Fire Security Interior Services

InstaKey

Cita Doyle, Director of Sales and Marketing

Icon 7456 W 5th Ave.

Kevin Hughes, SVP Sales & Marketing 1701 Golf Rd., I-900 Rolling Meadows, IL 60008-4246 (847) 364-2250 • Fax: (847) 364-1517 www.iconid.com • iconic@iconid.com Year Established: 1931, No. of Employees: 434 Services Provided: Lighting/Re-lamping, Signage, Parking Lot Lighting, Specialize In: Big-Box/Department, Groceries, Drug Stores, Restaurants, Medical, Leading Clients: N/A

66

Lakewood, CO 80226 (303) 761-9999 • Fax: (303) 761-6359 www.instakey.com • cdoyle@instakey.com Year Established: 1982, No. of Employees: 33 Services Provided: Security Key Systems, Specialize In: Big-Box/ Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal Leading Clients: Dollar General, Family Dollar, Whole foods, Advanced Auto Parts, Under Armour, Sprint, T-Mobile

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

The Nation’s Leading Paving and Pavement Maintenance Provider for Large Commercial Parking Lots PEOPLE

PARTNERSHIP

PERFORMANCE

WHY US?

INDUSTRIES:

SERVICES:

Our strength is our professional crews, staff and partners. Superior service begins from the very first phone call, email or online text to National Pavement.

We know you rely on us to uphold and exceed the high standards you have for your properties.

• • • • • • • •

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A Division Of Parker Line Striping. Multi-Site | Multi-State Pavement Marking Professionals Since 1966.

877-265-6600 | NATIONALPAVEMENT.COM | PARKERLINESTRIPING.COM » CCRS 2019 SPONSOR

CIRCLE NO. 37

SPECIAL REPORT

FACILITY MAINTENANCE JLG Industries, Inc. Matting By Design

Richard Wright, Senior Manager, Public Relations, Access Segment 1 JLG Dr. McConnellsburg, PA 17233 (717) 485-5161 www.jlg.com • www.jlg.com/en/about-jlg/contact-us Year Established: 1969, No. of Employees: 4,000 Services Provided: Equipment, Specialize In: General Construction, Leading Clients: N/A

Johnson Controls

Ryan Nolan, Global Public Relations Program Manager Johnson Controls, Building Technologies & Solutions 507 E Michigan St. Milwaukee, WI 53202 (414) 524-6170 www.johnsoncontrols.com • ryan.p.nolan@jci.com Year Established: N/A, No. of Employees: 120,000 Services Provided: Electrical, HVAC, Lighting/Re-lamping Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Education, Medical, Federal, Correction Facilities, Municipal Buildings, Historic Facilities Leading Clients: N/A

LCS Facility Group

Joe Fairley, Vice President 36 Cottage St. Poughkeepsie, NY 12601 (845) 485-7000 • Fax: (845) 485-7052 www.lcsfacilitygroup.com • joseph.fairley@lcsfacilitygroup.com Year Established: 2001, No. of Employees: 485 Services Provided: Janitorial, Landscaping, Consulting, Painting, Windows, Parking Lot, Water/Mold Remediation Specialize In: Shopping Centers, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal, Logistics/Industrial Leading Clients: Culinary Institute of America

Mark Tucci, Sales Manager 715 N Finn Dr. Algona, IA 50511 (515) 295-3902 • Fax: (515) 295-4874 www.mattingbydesign.com • info@mattingbydesign.com Year Established: 1989, No. of Employees: 22 Services Provided: Floor Care, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal Leading Clients: Highwoods, Nordstrom, CBRE, Chase Bank, Bloomberg

National Cleaners Mike Rose, CEO 105 Main Street Hackensack, NJ 01601 (877) 933-8356 • Fax: (201) 353-2344 www.nationwidecleaners.com service@nationwidecleaners.com Year Established: N/A, No. of Employees: N/A Services Provided: Floor care, Janitorial, Windows, Waste disposal Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal, Leading Clients: N/A

National Flooring ConnieJohnson, Vice President of Marketing 9250 Xylon Ave. N Minneapolis, MN 55445 (800) 245-0267 www.nationalequipment.com/en/ connie.j@nationalequipment.com Year Established: 1968, No. of Employees: N/A Services Provided: N/A, Specialize In: N/A, Leading Clients: N/A

Loeb Lighting Services National Pavement

Michael Wolfe, Director/National Accounts 1800 E 5th Ave. Columbus, OH 43219 (800) 866-5616 www.loebelectricnational.com • mwolfe@loeblighting.com Year Established: 1912, No. of Employees: 240 Services Provided: Electrical, Lighting/Re-lamping, Parking Lot, Signage Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal, Leading Clients: Wendy’s, L-Brands, Planet Fitness, Abercrombie, Walmart

MainSource

Pacifica Contractors MainSource Roof Management Chip H.Zoegall, President

Jeff Ansel, Director of Business Development P.O. Box 45718 Atlanta, GA 30320 (770) 500-9681 • Fax: (404) 965-9369 www.mainsourcemgt.com • jeffa@mainsourcemgt.com Year Established: N/A, No. of Employees: N/A Services Provided: Roofing, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Leading Clients: Lowe’s, O’Reilly’s, Target, At Home R O O F

68

M A N A G E M E N T

Bob Vacsulka, VP of National Accounts 19 Commerce Lane, Suite 3 Canton, NY 13617 (877) 265-6600 www.nationalpavement.com bob.vacsulka@nationalpavement.com Year Established: 1994, No. of Employees: 50 Services Provided: Parking lot, Specialize In: Big-box/department, Drug stores, Shopping Centers, Restaurants, REIT’s Leading Clients: Walmart, Rite Aid, Dollar General

118-35 Queens Blvd., Suite 400 Forest Hills, NY 11375 (888) 243-8774 • Fax: (866) 861-8230 www.pacificacontractors.com info@pacificacontractors.com Year Established: 1999, No. of Employees: 40 Services Provided: Electrical, HVAC, Lighting/Re-lamping, Painting, Plumbing Specialize In: Hotels, Resorts, Restaurants Leading Clients: Chipotle, FedEx, Marriott, Hard Rock International

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

CIRCLE NO. 38

SPECIAL REPORT

FACILITY MAINTENANCE Paint Folks Pro Coat Products Brian Foster, Senior Vice President 105 Main St. Hackensack, NJ 07601 (888) 888-7870 • Fax: (201) 336-9180 www.paintfolks.com • bfoster@paintfolks.com Year Established: 2011, No. of Employees: 15 Services Provided: Painting, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Restaurants, Medical, Leading Clients: N/A

Lisa Schwartz, President 260 Centre St. Holbrook, MA 02343 (781) 767-2270 • Fax: (781) 767-2271 www.procoat.com • lisa.schwartz@procoat.com Year Established: N/A, No. of Employees: N/A Services Provided: Ceiling Resurfacing, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal Leading Clients: J.C. Penney, Panera Bread, Tailored Brands

Paintzen (Subsidiary of PPG Architectural Coatings Division) Q1 Facility Serv. LTD Mike Coghlan, Senior Business Development Executive 242 W 30th St., Suite 500 New York, NY 10001 (859) 907-2647 • Fax: (855) 336-4389 www.paintzencommercial.com • mike.coghlan@paintzen.com Year Established: 2013, No. of Employees: N/A Services Provided: Painting, Enterprise Project Management Solutions, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal, Other, Leading Clients: N/A

Philadelphia Sign Rob Mehmet, Account Executive 707 W Spring Garden St. Palmyra, NJ 08065 (856) 829-1460 • Fax: (856) 829-8549 www.philadelphiasign.com • robmehmet@philadelphiasign.com Year Established: 1911, No. of Employees: 422 Services Provided: Lighting/Re-lamping, Parking Lot, Signage Specialize In: Big-Box/Department, Groceries, Shopping Centers, Drug Stores, Hotels, Restaurants, Medical, Financial, Automotive Leading Clients: PNC Bank, Allstate Insurance, Chase, Regions Bank, Subaru

Donald Geddis, Owner 8858 Clay St. Montville, OH 44064 (440) 321-2971 www.q1fs.com • info@q1fs.com Year Established: 2008, No. of Employees: N/A Services Provided: Electrical, HVAC, Landscaping, Consulting, Lighting/Re-lamping, Painting, Parking Lot, Pest Control, Plumbing, Roofing, Signage, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Restaurants Leading Clients: Benchmark Group, Kroger, Glazer Ind

QSI Facilities Tim Dehncke, SVP Business Development 128 N First St. Colwich, KS 67030 (888) 328-2454 • Fax: (316) 721-3802 www.qsifacilities.com • tdehncke@qsifacilities.com Year Established: 1997, No. of Employees: 250 Services Provided: Electrical, HVAC, Landscaping, Lighting/ Re-lamping, Painting, Windows, Parking Lot, Pest Control, Plumbing, Roofing, Signage, Equipment, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Restaurants, Education, Medical, Leading Clients: N/A

Retail Maintenance Pioneer Properties, LLC Specialists & Construction

Mike Bosslett, Director of Marketing & Business Development 18 W Passaic St. Rochelle Park, NJ 07662 (201) 655-6060 • Fax: (201) 655-7367 www.pioneerproperties.com • mike@pioneerpropertiesinc.com Year Established: 1996, No. of Employees: 15 Services Provided: Electrical, Floor Care, HVAC, Lighting/Re-lamping, Painting, Parking Lot, Plumbing, Signage, Specialize In: Big-Box/Department, Specialty Stores, Shopping Centers, Restaurants, EducationChild After Care/Pre-School, Federal-Banks, Leading Clients: N/A

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Kelli Buhay, Director 1995 Swarthmore Ave. Lakewood, NJ 08701 (609) 891-9954 www.retailmsc.com • kelli@retailmsc.com Year Established: 2015, No. of Employees: 35 Services Provided: Electrical, Floor Care, Landscaping, Lighting/ Re-lamping, Painting, Windows, Parking Lot, Roofing, Signage, Equipment, Other, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Restaurants, Medical Leading Clients: Samsung, Foot Locker, Rite Aid

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

CIRCLE NO. 39

SPECIAL REPORT

FACILITY MAINTENANCE Retail Store Painting RSM Maintenance Daniel Haer, VP 168 Richards Rd. Bridgeton, NJ 08302 (609) 685-0562 www.retailstorepainting.com • dan@retailstorepainting.com Year Established: 2012, No. of Employees: 25 Services Provided: Painting, Parking Lot, Carpentry & Masonry Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal, Other, Leading Clients: Home Depot

Rockerz Inc. Robert Smith, Director of Business Development/ Nat’l Acct 100 Commonwealth Dr. Warrendale, PA 15086 (724) 612-6520 • Fax: (724) 935-4948 www.rockerzinc.com • rsmith@rockerzinc.com Year Established: 2004, No. of Employees: 50 Services Provided: Floor Care, Specialize In: Big-Box/Department, Specialty Stores, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal, Leading Clients: Harbor Freight Tools, Save A Lot, Orscheln Farm, PetSmart, Foot Locker, Giant Foods, Ollies Bargain Outlet, Earthfare, Gabriel Brothers, Red Robin, REI

Wayne Knaub, VP Sales & Marketing 461 Fram Rd. Paramus, NJ 07652 (888) 776-6775 • Fax: (973) 253-9330 www.rsm365.com wknaub@rsm365.com Year Established: 1998, No. of Employees: 128 Services Provided: Electrical, HVAC, Janitorial, Landscaping, Lighting/Re-lamping, Painting, Parking Lot, Plumbing, Signage Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Restaurants, Medical Leading Clients: The Gap, Sephora, J. Crew, Panda, Peets Coffee

Sloan Alison Heitman, Manager, Marketing Communications 10500 Seymour Ave. Franklin Park, IL 60131-1259 (847) 671-4300 • Fax: (847) 671-6944 www.sloan.com • alison.heitman@sloan.com Year Established: 1906, No. of Employees: N/A Services Provided: Plumbing, Specialize In: Shopping Centers, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal Leading Clients: N/A

Rogers Store Techs, LLC Maddie Minor, Marketing Coordinator 2050 Marconi Dr. Alpharetta, GA 30005 (470) 235-4678 www.rogersservices.com • mminor@lrogerselectric.com Year Established: 1983, No. of Employees: 1300 Services Provided: Electrical, HVAC, Lighting/Re-lamping, Plumbing, Signage, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Restaurants, Education, Leading Clients: Home Depot, Target, Walmart, Best Buy

Royal Services Jamie Leeper, Director of Business Development 19175 Metcalf Ave. Overland Park, KS 66085 (913) 717-3188 www.royalsolves.com • jleeper@royalsolves.com Year Established: 1993, No. of Employees: 50 Services Provided: Electrical, Floor Care, HVAC, Janitorial, Landscaping, Consulting, Lighting/Re-lamping, Painting, Windows, Parking Lot, Pest Control, Plumbing, Roofing, Signage, Equipment, Waste Disposal, Turnkey Facility Management, Specialize In: Specialty Stores, Drug Stores, Leading Clients: Sprint, T-Mobile/Metro PCS, Shinola, Soft Surroundings, Honeywell, Hallmark Cards, Filson, Sundance

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Allison Brown, Business Administrator P.O. Box 402992 Hesperia, CA 92340 (760) 956-5928 www.storetechsllc.com • storetechsllc@gmail.com Year Established: 2014, No. of Employees: 10 Services Provided: Electrical, Floor Care, HVAC, Janitorial, Landscaping, Lighting/Re-lamping, Painting, Windows, Parking Lot, Pest Control, Plumbing, Roofing, Signage, Equipment, Waste Disposal, Other, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants Leading Clients: N/A

Thoreau Services Patti Spentath, VP Business Operations 5120 W Goldleaf Cir., Suite 10 Los Angeles, CA 90056 (310) 873-6941 www.thoreauservices.com • pspenrath@thoreauservices.com Year Established: 1991, No. of Employees: 150 Services Provided: Electrical, Floor Care, HVAC, Janitorial, Lighting/ Re-lamping, Painting, Windows, Parking Lot, Pest Control, Plumbing, Roofing, Signage, Specialize In: Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Restaurants, Education, Medical Leading Clients: N/A

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

CIRCLE NO. 40

SPECIAL REPORT

FACILITY MAINTENANCE Veterans Worldwide Zip Wall Dust Barrier System Maintenance Doreen Bouvier,

Mike Rose, CEO 105 Main Street, 3rd Floor Hackensack, NJ 07601 (800) 235-4393 • Fax: (201) 336-9091 www.veteransmaintenance.com • mrose@vpssinc.com Year Established: 1998, No. of Employees: -25+/Services Provided: Electrical, Floor Care, Janitorial, Lighting/ Re-lamping, Painting, Windows, Parking Lot, Pest Control, Plumbing, Roofing, Specialize In: Big-Box/Department, Specialty Stores, Shopping Centers, Drug Stores, Restaurants, Leading Clients: N/A

Customer Service Manager 37 Broadway Arlington, MA 02474 (800) 718-2255 www.zipwall.com • info@zipwall.com Year Established: 1997, No. of Employees: N/A Services Provided: Other, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal, Leading Clients: N/A

WaterSignal

Aaron Beasley, Vice President of Sales 510 Staghorn Ct. Alpharetta, GA 30004 (844) 232-6100 www.watersignal.com • save@watersignal.com Year Established: 2009, No. of Employees: 20 Services Provided: HVAC, Landscaping, Consulting, Plumbing, Equipment, Water Flow Monitoring, Leak Detection, Specialize In: Big-Box/Department, Specialty Stores, Groceries, Shopping Centers, Drug Stores, Hotels, Resorts, Restaurants, Casinos, Education, Medical, Federal, We can monitor any property/building with a water meter.

Leading Clients: Cousins, Transwestern, CAT, JLL, The Ritz-Carlton, Emory University

Don’t miss next months surveys

SECURITY & SIGNAGE

in the Nov/Dec 2018 issue Listing form due by 11/21/18

How many people does it take to change a lamp?

Lighting is one of the largest energy and money drains in your facility. Replacing it with LED lighting will have the quickest impact on your bottom line and will put money in your pocket.

With Genesis, the answer is nada, diddly-squat, zilch, zip,

Zero.

469.322.1906

www.making-light.com CIRCLE NO. 41

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

CIRCLE NO. 42

CIRCLE NO. 43

SPECIAL REPORT

HVAC/ENERGY

Spotlight shines on HVAC/Energy control manufacturing listings

Y

ou can’ put a higher premium on the importance on HVAC/Energy controls. So, if you’re looking for the right companies to get the job done, check out our annual listing of some of the industry’s leading manufacturers. Our report provides the contact information and contact person at each of the reporting firms in the areas of retail, restaurant, hospitality & other commercial sectors. If you want to be included on next year’s list, email publisher David Corson at davidc@ccr-mag.com. For a digital version, visit us online at www.ccr-mag.com.

ADEY Bally Refrigerated Boxes, Inc.

Tom Tonkins, Business Development Director-USA P.O. Box 38664 Pittsburgh, PA 15238 (412) 406-8292 • Fax: 44(0)1242-546777 www.adey.com • tom.tonkins@adey.com Product Type: Boilers

Aeroseal LLC

Brad Brenner, Marketing 79895 S Suburban Rd. Dayton, OH 45458 (877) 349-3828 www.aeroseal.com • info@aeroseal.com Product Type: Ductwork/Accessories

Duct Sealing From The Inside

Aquatherm

Pat Gillan, Inside Sales 825 W 600 N. Lindon, UT 84042 (801) 805-6657 www.aquatherm.com • pat.gillan@aquatherm.com Product Type: Piping Systems

Architectural Grille

Jason Allocco, Business Development 42 Second Ave. Brooklyn, NY 11215 (718) 832-1200 • Fax: (718) 832-1390 www.archgrille.com • sale@archgrille.com Product Type: HVAC Decorative Grilles/Vent Covers

Michael Beachkofsky, Business Development, Marketing & Sales 135 Little Nine Dr. Morehead City, NC 28557 (252) 240-2819 • Fax: (252) 240-5914 www.ballyrefboxes.com • sales@ballyrefboxes.com Product Type: Air Handlers, Condensing Units, Refrigeration Equipment

Berner Air Curtains Michael Coscatelli, Sales Manager 111 Progress Ave. New Castle, PA 16101 (724) 658-3551 • Fax: (724) 652-0682 www.berner.com • airdoors@berner.com Product Type: Air Curtains

Boss Facility Services, Inc.

Kimberly DiPinto, Executive Assistant 1 Roebling Ct. Ronkonkoma, NY 11779 (631) 361-7430 www.bossfacilityservices.com • kdipinto@bossfacilityservices.com Product Type: VAV Systems, Air handlers, Furnaces/Duct Furnaces, Packaged Roof Top Units, Condensing Units, Controls/Monitoring, Heat Pumps, Refrigeration Equipment, Filters, Ductwork/Accessories, Chillers, Tank Water Heaters, Tankless Water Heaters, Geo Thermal Products

Carrier

Bacharach Jeremy Riffle, Marketing Manager

Shelli Cosmides, Marketing Communications Manager 621 Hunt Valley Cir. New Kensington, PA 15068 (724) 334-5000 www.mybacharach.com • scosmides@mybacharach.com Product Type: Refrigeration Equipment, Other

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9701 Old Statesville Rd. Charlotte, NC 28269 (800) CARRIER www.carrier.com/commercial carriercommercialsystems@carrier.utc.com Product Type: VAV Systems, Air handlers, Packaged Roof Top Units, Controls/Monitoring, Heat Pumps, Chillers, Geo Thermal Products

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

CIRCLE NO. 44

SPECIAL REPORT

HVAC/ENERGY Clean Air Group, Inc/ Durkee America Inc. Atmos Air Solutions Arthur Lu, President

Steve Levine, CEO 418 Meadow St., Suite 204 Fairfield, CT 06824 (203) 335-3700 • Fax: (203) 335-1075 www.atmosair.com • slevine@atmosair.com Product Type: Controls/Monitoring, Other

P.O. Box 1592 Issaquah, WA 98027 (206) 639-2889 • Fax: (206) 639-2890 www.nanosox.net • info@durkeeintl.com Product Type: Ductwork/Accessories

Dynamic Air Quality Solutions Cleaver-Brooks Inc. Rob Goodfellow, VP Marketing

Sean Lobdell, Director of Sales-Packaged Boiler 221 Law St. Thomasville, GA 31792 (800) 250-5883 www.cleaverbrooks.com • info@cleaverbrooks.com Product Type: Condensing Units, Boilers

P.O. Box 1258 Princeton, NJ 08542 (800) 578-7873 • Fax: (609) 924-8524 www.dynamicaqs.com • rgoodfellow@dynamicaqs.com Product Type: Filters, 1AQ

Dyson

Dennis, Associate Marketing Manager Daikin Applied Lexi 1330 W Fulton St., Floor 5 Dane Henderson, Marketing Communications

13600 Industrial Park Blvd.

Plymouth, MN 55441 (800) 432-1342 www.daikinapplied.com • corporate@daikinapplied.com Product Type: VAV Systems, Air handlers, Packaged Roof Top Units, Condensing Units, Controls/Monitoring, Heat Pumps, Filters, Chillers, Geo Thermal Products, Fan Coils, Unit Ventilators, Modular Central Plants, Self-Contained Systems, Blower Coils, Coils, WSHPs

Danfoss

Lisa Tryson, Director, Corporate Communications & Public Relations 11655 Crossroads Cir. Baltimore, MD 21220 (410) 513-1142 • Fax: (410) 931-8256 www.danfoss.us • lisatryson@danfoss.com Product Type: Condensing Units, Controls/Monitoring, Refrigeration Equipment, Variable Frequency Drives, Compressors, Heat Exchangers, Thermostats, Pressure Independent Control Valves, Floor and Snow Melting Electrical Heating Systems, Control Valves

Diversified Heat Transfer

Thomas Francullo, VP Sales-Commercial/ Industrial Division 439 Main Rd., Rt. 202 Towaco, NJ 07082 (800) 221-1522 • Fax: (718) 386-7809 www.dhtnet.com • sales@dhtnet.com Product Type: Tankless Water Heaters, Steam Generators, Indirect Water Heaters, Shell and Tube Heat Exchanges, Plate and Frame Heat Exchangers, Braze Plate Heat Exchangers, HVAC Coils

Chicago, IL 60607 (312) 919-1906 www.dyson.com/forbusiness.com • lexi.dennis@dyson.com Product Type: Air Handlers, Filters, Hand Dryers, Air Purification

Friedrich Air Conditioning Co.

Wink Chapman, Vice President of Sales & Marketing 10001 Reunion Place, Suite 500 San Antonio, TX 78216 (210) 546-0585 www.friedrich.com • wchapman@friedrich.com Product Type: Heat Pumps, Room and Through-the-Wall A/C, MiniSplit Ductless Systems, Portables, PTAC and VRP

Fresh-Aire UV

Aaron Engel, VP Business Dev P.O. Box 1867 Jupiter, FL 33458 (800) 741-1195 • Fax: (561) 748-4865 www.freshaireuv.com • sales@freshaireuv.com Product Type: Air Treatment Systems/UV Light Disinfection Systems

Green Link, Inc.

Dana Castle, Sales & Business Development Coordinator 5519 E Cork St. Kalamazoo, MI 49048 (269) 216-9229 • Fax: (269) 216-7066 www.greenlinkengineering.com • sales@greenlinkengineering.com Product Type: Rooftop Supports

Johnson Controls

Ryan Nolan, Global Public Relations

DuctSox Corporation Program Manager Johnson Controls,

Matthew Lux, Sales Manager 4343 Chavenelle Rd. Dubuque, IA 52002 866-Ductsox(382-8769) • Fax: (563) 588-5330 www.ductsox.com • sales@ductsox.com Product Type: VAV Systems, Ductwork/Accessories, Geo Thermal Products, HVAC Fabric Air, Dispersion Systems

80

Building Technologies & Solutions 507 E Michigan St. Milwaukee, WI 53202 (414) 524-6170 www.johnsoncontrols.com • ryan.p.nolan@jci.com Product Type: VAV Systems, Air handlers, Furnaces/Duct Furnaces, Packaged Roof Top Units, Condensing Units, Controls/Monitoring, Heat Pumps, Refrigeration Equipment, Filters, Chillers, Geo Thermal Products

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

ACCORDING TO A RECENT ENERGY STAR STUDY: “5” WAYS YOUR FACILITY’S LOSING MONEY IN YOUR WALK-IN COOLERS AND FREEZERS #1 Food Spoilage from Equipment Failures!! #2 “Old” Standard Motor Equipment Costs nearly 150% more to operate than “New” Energy Efficient Retrofit Equipment!! #3 Improperly Set Thermostats ! #4 Leaky Gaskets, Seals and Penetrations!! #5 Mechanically Defrosting TOOOOO Long or Too Often!

Question: How much food have you lost this past year?

Schedule Your Energy Assessment Strategy Session & Stop Losing Money Today!!

Secure your spot for a 10-minute “Energy Rebate Strategy” phone call. All you have to do is tell me when to call by filling out the information below and send via e-mail to: marybeth@refrigerationtechnologiesllc.com.

On the call, I will reveal the strategies involved to mitigate your Losses plus share secrets about Deemed Energy Saving Rebates that will offset the costs of this equipment!!

YES! Please contact me via:

I want a Complimentary, Energy Assessment Strategy Session to discuss the My walk-in Coolers & Freezers !!

Phone _______________________

Email _________________________________

Name: ____________________________________ Facility Name: ___________________________________ If you’d like us to call you, please indicate the best time: ______________________________________________ CIRCLE NO. 45

Refrigeration Technologies LLC 1055 S. Hanover Street, Suite 1 • Pottstown PA 19465 Phone: 888-286-3091 • Fax: 484-949-8333 www.refrigerationtechnologiesllc.com

SPECIAL REPORT

HVAC/ENERGY KMC Controls Navien

Tim Vogel, Marketing Manager 19476 Industrial Dr. New Paris, IN 46553 (574) 831-5250 • Fax: (574) 831-5252 www.kmccontrols.com • tvogel@kmccontrols.com Product Type: VAV Systems, Controls/Monitoring

Lubrizol/Corzan Piping Systems

Rob Janowiak, Market Manager, North American Commercial Plumbing 9911 Brecksville Rd. Cleveland, OH 44141 (216) 447-6653 www.corzanplumbing.com • robert.janowiak@lubrizol.com Product Type: Piping Systems

Ann Woodard, Senior Marketing Manager 20 Goodyear Irvine, CA 92618 (949) 420-0420 • Fax: (949) 606-7067 www.navieninc.com • marketing@navien.com Product Type: Boilers, Tankless Water Heaters

Noritz

Andrew Tran, Marketing Manager 11160 Grace Ave Fountain Valley, CA 92708 (714) 433-7831 www.noritz.com • atran@noritz.com Materials: Tankless Water Heaters

MacroAir Nortek Air Solutions

McKay Vandenberg, Marketing Coordinator 794 S Allen St. San Bernardino, CA 92408 (866) 668-3247 www.macroairfans.com • mvandenberg@macroairfans.com Product Type: Fans

Barb Cox, Senior Director of Marketing 8000 Phoenix Pkwy.

O’Fallon, MO 63368 (636) 561-7585 www.nortekair.com • communications@nortek.com Product Type: Air Handlers, Packaged Roof Top Units

Marketair Onset Taryn Picard, Sales Manager

Gerry Spanger, President/ CEO 402 Merrywood Dr. Edison, NJ 08817 (732) 985-8226 • Fax: (732) 985-2134 www.marketair.com • gerry@marketair.com Product Type: Ductwork/Accessories

470 MacArthur Blvd.

Bourne, MA 02532 (508) 759-9500 • Fax: (508) 759-9100 www.onsetcomp.com • taryn@onsetcomp.com Product Type: Controls/Monitoring

Phase Change MFM Building Products Corp. Energy Solutions, Inc.

Tony Reis, Vice President & General Manager 525 Orange St. Coshocton, OH 43812 (800) 882-7663 • Fax: (740) 622-6161 www.mfmbp.com • info@mfmbp.com Product Type: Waterproofing Membranes

Douglas Doolen, Director of Strategic Markets 120 E Pritchard Ave. Asheboro, NC27203 (336) 628-5780 www.phasechange.com • ddoolen@phasechange.com Product Type: Phase Change Thermal Storage Products

Mitsubishi Electric Trane HVAC US Portacool

James DeBerry, Commercial Marketing Manager 1340 Satellite Blvd.

Suwanee, GA 30024 (800) 433-4822 • Fax: (800) 658-1458 www.mitsubishipro.com Product Type: Air Handlers, Packaged Roof Top Units, Controls/ Monitoring, Heat Pumps, VRF

Misty Wilburn, Manager, Marketing 711 FM 2468 Center, TX 75935 (936) 598-5651 www.portacool.com • support@portacool.com Product Type: Portable Evaporative Cooling

Powered Aire Inc. NAVAC Phillip Rodenbaugh, National Business

Lintao Lu, Managing Director 1099 Wall St. W, Suite 292 Lyndhurst, NJ 07071 (201) 939-6699 • Fax: (201) 939-3899 www.navacglobal.com • info@navacglobal.com Product Type: Heat Pumps, Refrigeration Equipment

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Development Manager 109 Mortensen Rd. Greenville, PA 16125 (888) 321-AIRE(2473) • Fax: (724) 588-3371 www.poweredaire.com • sales@poweredaire.com Product Type: Air Curtains

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

ATTENTION:

Commercial building energy costs are hitting the fan.

Over 20% of energy consumption in commercial buildings is HVAC supply and return fan usage – more than lighting in most buildings.

Should air filtration be your next energy conservation measure?

How can the Dynamic V8® Air Cleaning System save you money?

• We can cut fan energy in half • 2/3 less fan energy than MERV 14 filters • Extends filter service intervals from months to YEARS • Better IAQ with MERV 15 performance • Removes ultrafine particles, VOCs and odors

Visit DynamicAQS.com or ask us about a free Life Cycle Cost Analysis to find out how much you can save on fan energy and maintenance costs.

CIRCLE NO. 46

SPECIAL REPORT

HVAC/ENERGY Refrigeration Technologies LLC Star Fans

Mary Beth Yannessa, Technical Engineer 1055 S Hanover St., #1 Pottstown, PA 19465 (888) 286-3091 • Fax: (484) 949-8333 www.refrigerationtechnologiesllc.com marybeth@refrigerationtechnologiesllc.com Product Type: Refrigeration Equipment

Revolution Aire, Inc.

Randy Guignard, President P.O. Box 5052 Knoxville, TN 37928 (865) 219-0342 • Fax: (865) 219-5983 www.revolutionaire.net • info@revolutionaire.net Product Type: VRF

Rollease Acmeda

Geremie Giancola, Commercial Program Manager 750 Main St. Stamford, CT 06902 (800) 552-5100 • Fax: (203) 964-0513 www.rolleaseacmedacontract.com • contrct@rolleaseacmeda.com Product Type: Other

Ruskin

Mark Saunders, Director of Sales and Marketing 3900 Dr. Greaves Rd. Grandview MO 64030 (816) 761-7476 • Fax: (816) 765-8955 www.ruskin.com • mark.saunders@ruskin.com Product Type: Controls/Monitoring, Ductwork/Accessories, Dampers, Louvers, Energy Recovery Ventilators, Air Measurement Devices, Sound Control

Samsung HVAC America

Tammika Stocker, Marketing Specialist 776 Henrietta Creek Rd. Roanoke, TX 76262 (888) 699-6067 www.samsunghvac.com • marketing@samsunghvac.com Product Type: Air handlers, Packaged Roof Top Units, Condensing Units, Controls/Monitoring, Heat Pumps, Chillers

SharkBite (Reliance Worldwide Corporation)

Chris Carrier, US Marketing Director 2300 Defoor Hills Rd., NW Atlanta, GA 30318 (770) 863-4032 www.sharkbite.com • chris.carrier@rwc.com Product Type: Controls/Monitoring, Ductwork/Accessories

Alexa, CEO 100 S 4th St. Brooklyn, NY 11249 (917) 868-0382 www.starfans.co • alexa@starfans.co Product Type: Ceiling Fans

Uponor Casey Swanson, Sr. Manager, Commercial Segment 5925 148th St. W Apple Valley, MN 55124 (800) 321-4739 • Fax: (952) 891-2008 www.uponorpro.com • casey.swanson@uponor.com Product Type: PEX Pipe, Radiant Heating & Cooling, Hydronic Piping

UV Resources Daniel Jones, President P.O. Box 800370 Santa Clarita, CA 91380-0370 (661) 702-0911 • Fax: (877) 494-3417 www.uvresources.com • dan.jones@uvresources.com Materials: UV Systems

Victaulic Heather Fosburg, Marketing Communications Specialist 4901 Kesslersville Rd. Easton, PA 18040 (610) 923-3201 www.victaulic.com • heather.fosburg@victaulic.com Product Type: Pipe-Union-Grooved Couplings & Fittings

Weil-McLain Vicki Vassallo, Senior Communications Manager 500 Blaine St. Michigan City, IN 46360 (219) 879-6561 Fax: (219) 879-4025 www.weil-mclain.com • vvassallo@weil-mclain.com Product Type: Condensing Units, Boilers, Tank Water Heaters

Wilspec Technologies Inc. Nolan Wilds,

Smart Service Marketing Program Manager

Ben Yackshaw, Marketing Manager 8774 Cotter St. Lewis Center, OH 43035 (888) 518-0818 • Fax: (614) 985-6845 www.smartservice.com • info@smartservice.com Product Type: HVAC Software

84

4801 S Council Road Oklahoma City, Ok 73109 (405) 495-8489 • Fax: (405) 495-8999 www.wilspec.com • wilspecus@wilspec.com Product Type: HVAC Components

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

When You’re the Leading Efficiency Screw Chiller,1 Keeping Your Cool Is All in a Day’s Work.

75%

3

SPEED REDUCTION

Variable-Speed Screw Technology Raises the Bar on Chiller Perfomance.4

EXCEEDS ASHRAE 90.1 STANDARD BY UP TO

42%

2

IPLV AS LOW AS

0.299

5

Heat waves? Bring ’em on. Storms? Piece of cake. Tower fan failure? No problem. The AquaEdge® screw chiller with Greenspeed® intelligence from Carrier is engineered to thrive in situations other chillers can’t survive. With surge-free performance, variable-speed range twice that of other chillers3 and a unique compressor design that minimizes the need for scheduled maintenance. Oh, and it’s remarkably quiet next to comparable centrifugal chillers.

When measured across a broad range of operating conditions, Variable Speed Screw technology, as used in the Carrier 23XRV chiller, was 11% more efficient than mag bearing technology.4

Day in, day out, no chiller keeps its cool quite like the AquaEdge chiller.

AquaEdge® 23XRV Water-Cooled Chiller

For more information about the AquaEdge 23XRV and the GPG Study, visit carrier.com/proof.

1

Among electric-driven, water-cooled screw chillers as measured at IPLV conditions reported by the DOE/FEMP Energy-Efficiency Study. 2 Integrated Part Load Value conditions based on ASHRAE 90.1 2016 minimum requirement on select models. 3 Validated by performance testing. 4 Source: www.gsa.gov/gpg, GPG Program Summary, GPG-031, Aug. 2017, Variable-Speed Direct-Drive Screw Chiller. The GSA study referenced herein does not constitute a product endorsement, recommendation, or preference by the U.S. Government or any agency thereof, or the Pacific Northwest National Laboratory/Oak Ridge National Laboratory. 5 0.299 kW/ton on select models. ©Carrier Corporation 1/2018. A unit of United Technologies Corporation. Stock symbol UTX.

CIRCLE NO. 47

Advertorial

Gauged Porcelain Panel Installations Embrace the Advantages of Bosti-Set™

B

osti-Set™ immediately “grabs” gauged porcelain tile panels in a single coat, does not allow any sag, yet allows panels to be easily repositioned for up to 30 minutes. Technologies used in producing Bosti-Set™ are environmentally friendly, contributing toward LEED® points. Above all, Bostik has created an adhesive that reduces project timelines.

Projects calling for gauged porcelain panels now can be installed in roughly half the time with a smaller crew. Why? A single layer of adhesive is troweled only onto the back of the panel, cutting the square footage necessary to trowel... in half!

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CIRCLE NO. 48

The Future of Building Automation Why tying it to HVAC for optimum efficiency and reduced maintenance requirements matters

By Kevin R. Brown

W

ith a constantly growing emphasis on green technology and reduced energy consumption, the future of Building Automation Controls will focus on

giving building owners and managers a technology-driven, handson approach to managing facilities and monitoring consumption.

Building and facility managers are constantly looking to reduce energy consumption and operating costs, which can be realized by well-maintained, interactive and connected building automation systems.

Due to the growth of the Internet of Things (IoT), improved wireless networking connections and stronger data networks, it has never been easier to access building automation systems remotely from any device.

Internet-connected equipment and user-friendly interfaces will make it easier to control all aspects of a building, such as lighting, HVAC and water consumption. When paired with up-to-date technology and software, it will be even easier to be efficient by monitoring

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Key Performance Indicators (KPIs)

As building automation technology continues to grow, so will the demand for a constant and reliable Internet connection.

Buildings with Internet-reliant building automation systems will require online capabilities built directly into the infrastructure.

Most likely, it will require a strong subnetwork devoted to keeping systems

online and accessible.

Advanced building automation controls will change the way owners manage their properties’ consumption and efficiency by allowing easier monitoring. There are several ways to monitor a building for efficiency—from simply tracking utility bills through Portfolio Manager by Energy Star, to Fault Detection and Diagnostics (FDD), which uses software to provide facility managers with performance updates every five to 15 minutes.

These monitoring systems provide an effective way to immediately address any issues that could affect energy consumption and long-term performance.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

Eventually, KPIs will need to become standardized to provide easier usage.

Currently, there are several models for KPI benchmarking systems, but eventually, one standardized system needs to be in place to create a basic, universal way to measure performance.

Performance indicators are essential to determine how and when to use energy to provide the most efficient usage.

When monitoring is coupled with a building automation system, facility managers are able to make instant adjustments to ensure their buildings are working efficiently and in the most cost-effective way possible.

Tying it together with HVAC and more to optimize efficiency

As facility managers use monitoring data, they are able to effectively predict when heating and cooling is necessary, when to turn on lighting and when to keep their facilities dark. By being able to manage these factors, they can ensure they are using their building automation systems to effectively use resources to optimize savings.

When coupled with high-performance equipment, modern building automation systems allow managers to easily monitor and control the HVAC, lighting, security and water systems remotely from any device, such as a computer, tablet or smart phone.

While most top-of-the-line building automation systems are seen as too expensive, or only necessary in larger facilities, eventually the cost of this technology will become affordable for all building owners— commercial or residential.

Building automation revolutionizes maintenance & repairs

Along with performance, building automation systems will revolutionize maintenance and repairs by allowing Internet-connected equipment to self-diagnose and send specific messages to repair and maintenance contractors when it experiences problems.

Eventually, contractors will be able to pick up

Wireless controls and building automation controls will eventually become much more common, as building owners and managers begin to view them as an investment.

parts that need replaced before examining the units in person.

As demand for connected building automation controls grows and the technology advances, the prices for hands-on systems will come down and be affordable for facilities of all sizes. Depending upon the facilities’ needs, systems could drop as low as $1,000 to $2,000 for these types of properties.

While prices drop, so will the need for special training to realize the full functionality of building automation systems. Simplified dashboards, combined with voice-driven, basic artificial intelligence systems, will make it easy for anyone to operate a building automation system with little to no operational training.

Wireless controls and building automation controls will eventually become much more common, as building owners and managers begin to view them as an investment. Ultimately, these systems will help increase efficiency, while decreasing operating costs and driving consumers toward more energy-conscious consumption. CCR

Kevin R. Brown is VP of engineering at ABM. He actively develops opportunities into self-funding solutions for ABM’s clients and leads an excellent team of energy engineers and project developers who are located throughout the United States. Brown is a Licensed Professional Engineer (LPE) concentrating on energy savings driven performance contracting.

SEPTEMBER : OCTOBER 2018 — COMMERCIAL CONSTRUCTION & RENOVATION

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New kid in town Developing the New Renaissance Columbus Westerville-Polaris Hotel

W

hen the Renaissance Columbus Westerville-Polaris Hotel (Renaissance Westerville) opens in Spring 2018, it will bring 222 rooms to the underserved Westerville, Ohio area east of Polaris Fashion Place. Among the luxurious amenities in this modern American lake house-inspired hotel are a destination restaurant and lounge, indoor pool, fitness center and flexible event spaces with capacity for up to 750 guests.

By Tyler Wise

The new hotel offers guests sweeping views of the adjacent lake through floor-to-ceiling windows, and boasts nature-inspired finishes, outdoor relaxation areas with fire-pits, a tranquil walking path and comfortable seating along a spacious patio that extends across the back of the hotel.

The Renaissance Westerville is being developed by Concord Hospitality in partnership with Continental Building Company.

Planning

Throughout the initial planning phases, Concord and Continental saw an opportunity to provide the first full-service hotel in Westerville and quickly went to work with the planning/development process to build a oneof-a-kind Renaissance Hotel by Marriott.

The targeted development site was an open field that included a pond on an adjacent piece of land. The land is surrounded by other parcels with development plans to expand the business district of Westerville.

In developing a design concept for the Renaissance Westerville, the group was challenged with finding something compelling about the hotel’s immediate surroundings and locale. At the outset of the project, an element of note was a quant nearby lake. As the hotel’s back terrace overlooks the lake, the developers decided to craft a story around a fictional family’s lake house retreat.

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

The idea was immediately supported, with the caveat that it create a modern lake house. And thus, the concept for a modern American lake house was born.

The development team loved the idea of developing the interior design to evoke the feeling one might experience by returning time and again to a cherished family vacation home, and it set out to create a retreat that would feel comfortable, exude relaxed sophistication and embrace nature, all in a modern envelope.

They further envisioned the matriarch of their fictional family as an artist, which drove the use of natural and authentic materials and finishes, often-times implemented in unexpected and unconventional ways. From the R Lounge (for Marriott Rewards members) with its exposed I-beam columns and American flag art to the back porch with its bark ceiling and flagstone flooring, each space has been designed to blend casual American sophistication with a clean, modern approach.

The exterior event spaces also include brick paver fire pits, a pergola and unique lighting that ties into the modern lake home concept.

Inside the building, Concord capitalized on the modern lake home concept with rustic lake home finishes, furniture and decorations.

The property also includes a 7,000-square-foot main ballroom, a 2,400-square-foot junior ballroom, 4,500 square feet of outdoor space, an additional 2,600 square feet of additional smaller meeting rooms, and a large full-service bar that overlooks the pond.

Design

Concord has spent 30-plus years in the hospitality industry learning what makes guests return again and again, and it applies that knowledge to the design of hotels for some of the industry’s most notable brands families.

With the adjacent pond, along with the numerous bodies of water in the city of Westerville and greater Columbus areas, the modern lake home concept was a natural fit for this full-service hotel.

Experience has taught it not just how to provide a quality product, but to replicate that level of quality on a grand scale. For this project, the brand saw the opportunity to go above and beyond, incorporating the modern lake home concept throughout the building and hotel amenities. This required significant planning and thoughtful execution ensure what was built would maximize the guest experience.

In addition, it was important to provide high-end spaces both inside and outside the building for special events such as wedding ceremonies/receptions, business events, etc.

The building façade includes floor-to-ceiling curtainwall windows offering amazing views of the pond along with the upand-coming city of Westerville. On the back side of the building, it has a large decorative terrace that overlooks the pond and the 15,000-square-foot event space areas. The event spaces include large areas of artificial turf, ideal for a multitude of outdoor events.

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SEPTEMBER : OCTOBER 2018 — COMMERCIAL CONSTRUCTION & RENOVATION

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ON CALL

In addition, it was important for all involved that the project be LEED certified, underscoring our commitment to environmental responsibility and supporting more efficient operating costs.

Construction

With an opening of spring 2018, it was critical to establish expectations from the onset of the project. The opening was set once we were 30 percent into the design process. The process was detailed and thorough as it was imperative that the final product met the desired outcomes for the project. This included all of the interior design details that made up the majority of the modern lake home concept.

Due to the aggressive timeline and large scale of the building, the team thoroughly reviewed the development schedule to find ways to gain time while not sacrificing the construction and design process.

One way of maximizing time was to start the site work before all documentation was in place. This included excavation to get the existing ground to the elevations needed for the building.

By the time Concord had the final construction documents and costs in place, it had the site cleared and the building pad ready to start installing the concrete building foundations. Developers showed their enthusiasm and passion for the project by offering to start site work early and absorb costs before knowing the overall costs of construction (although an estimate was known at the time).

Another hurdle was getting all of the furniture for the guestrooms set up in the model rooms and approved. Some of the lead times for the custom furniture pieces were six months. If it waited until the building had a roof on it and all of the windows installed before it had the model room review, it would not have been able to order the furniture for guestrooms and have them in time for opening.

To get around this, it installed a temporary roof between floors two and three, while it only had five of the eight floors constructed.

It also draped rubber roofing membrane (roughly 100 feet x 75 feet) down the back side of the building to prevent precipitation from coming in through the window openings.

By executing these solutions, it was able to complete the model rooms in time for review by February 2017. This allows the team to review the design and functionality of the model rooms, as well as being able to show them off to potential clients and guests.

By incorporating green building practices, developing a unique lake house experience for the sophisticated traveler and staying true to the Renaissance brand of excellence throughout the process, the Renaissance Westerville is a development project worthy of note and a true hospitality gem in a growing Columbus market. CCR

Tyler Wise is a development director for Concord Hospitality, a Raleigh, North Carolina-based hospitality firm that has been developing and operating hotel properties nationwide since 1985. For more information, visit www.concordhotels.com and http://www.renaissancewesterville.com.

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FALL 2018

www.ccr-mag.com

Kitchens Akira Bryson, director of design and development, The Meatball Shop

‘ What about meatballs?’

How Michael Chernow’s question transformed into one of fast casual’s hottest chains

Also Inside: A special supplement to:

Evviva Cucina: The art of designing a brand experience Cover story photography by Saul Stoogenke/sjsFoto

‘ What about meatballs?’

How Michael Chernow’s question transformed into one of fast casual’s hottest chains

By Michael J. Pallerino

“W

hat about meatballs?” It was a honest question. When Michael Chernow approached his old friend about opening a restaurant together, he mused about his ritual of eating a bowl of tomato sauce with meatballs at Frank Restaurant in New York City's East Village.

But was it possible? Could they open a restaurant solely focused on meatballs. It was worth a shot. So Chernow and Daniel Holzman sunk their life savings—$20,000 each—into the idea. Once they formulated a business plan, they passed it out among the regulars at Frank's. Ninety percent of them wrote a check. On Feb. 9, 2010, Chernow and Holzman opened The Meatball Shop on the Lower East Side. The restaurant offers a variety of meatballs, seasonal veggie dishes, ice cream sandwiches and hand-crafted cocktails.

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‘WHAT ABOUT MEATBALLS?’

COMMERCIAL KITCHENS

The concept took off, with five more locations opening in Williamsburg, the West Village, Chelsea, the Upper East Side and Hell's Kitchen in quick succession. Chernow, who also runs Seamore's restaurant in NYC, is also co-author of “The Meatball Shop Cookbook.” He has also appeared in countless broadcast segments, including ABC’s “Good Morning America,” NBC’s “TODAY Show” and “The Tonight Show with Jay Leno,” as well as in an array of widely reaching local and national publications such as The New York Times, Food & Wine, Saveur, People, Food Network Magazine and GQ. Commercial Kitchens sat down with Akira Bryson, director of design and development, to get his take on where The Meatball Shop brand is heading—and why it should be on your to-do list.

In almost every culture you find a different type of meatball.

This universal appreciation for the meatball allows us to target a wide a range of consumers from young millennials to new families to empty nesters.

Give us a snapshot of The Meatball Shop brand?

The Meatball Shop first opened its doors on the Lower East Side of Manhattan in 2010, and has since opened five additional locations in in Williamsburg, the West Village, Chelsea, the Upper East Side and Hell's Kitchen. Founded by childhood best friends Chef Daniel Holzman and restaurateur Michael Chernow, The Meatball Shop is made of all things good, much like the meatball itself.

The Meatball Shop mashes a high-energy environment, fun-loving staff and family-friendly atmosphere with its iconic mix-and-match menu. They offer meatballs with a mix and match menu utilizing sustainable and natural ingredients whenever possible. But The Meatball Shop serves way more than just meatballs. Highlights from their hit menu include seasonal veggies, market-driven salads, sandwiches, handmade ice cream sandwiches, craft cocktails and an approachable wine program.

What type of consumer are you targeting?

Everyone loves meatballs. In almost every culture you find a different type of meatball.

This universal appreciation for the meatball allows us to target a wide a range of consumers from young millennials to new families to empty nesters. The Meatball Shop offers something for everyone and can be a place for a special celebration or a casual weeknight hang. And because there is a wide range of offerings on the menu, there is no veto vote in a big group. Want to eat something hearty? We have that. Someone is a vegan? We have vegan balls. We have something for every guest.

How does your design cater to what today's consumers are looking for?

There are a number of ways our design is in line with what consumers are looking for. Our guests like to have choices ranging from calling for takeout, picking up food, sitting for a quick meal or sitting down with friends for a long social meal. The Meatball Shop is designed to make all of these options possible. It's clear when you walk through any of our spaces which area is for what type of experience.

Walk us through how and why it designed the way it is?

Originally the founders wanted The Meatball Shop to feel warm and accessible to everyone, like a mix between your dream Brooklyn apartment and your grandmas living room.

They also wanted to celebrate the kitchen and not hide what goes on in the heart of any restaurant.

We have an open kitchen plan with a cozy yet social feel in the main dining area.

The communal table is also a very key part of our shops because that’s what The Meatball Shop is all about—a communal place for everyone to share a great meal in.

In our newer shops, we’ve definitely played more with a cleaner design, but each location fits perfectly in the neighborhood in which it resides.

Take us through your construction and design strategy.

Restaurants are interesting, as the most difficult and detailed areas are the kitchen

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

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CIRCLE NO. 50

Pacifica Contractors (888) 243-8774 • info@pacificacontractors.com

www.pacificacontractors.com

‘WHAT ABOUT MEATBALLS?’

COMMERCIAL KITCHENS

and the bar. So our design starts with the kitchen. We try to open up the kitchen and if the space allows we give line of site to the kitchen from the front entrance. The bar location is also important as it is the welcoming arm that also allows us to separate our dining room into different zones.

From there, we look at the finishes to try to give it The Meatball Shop look and feel. Once the layout is set, we immediately reach out to our equipment vendors (kitchen and bar). We do a deep dive into the detailed layout and design of each piece of equipment. After that, it goes to our architects and engineers for construction drawings. There is a lot that we take on regarding owner furnished items. We typically order kitchen and bar equipment, tiles, light fixtures and millwork.

We are onsite more than most owners, but with the speed of construction nowadays it is necessary. We work closely with the GC during the construction process, as there are always onsite issues or changes that must be made.

Give us a rundown of the market's layout.

This is both a scary and exciting time to be in the restaurant business. We are at an interesting crossroads with customer culture. Restaurants now have to deliver and have take out. The food must come out quickly and it has to be of a high quality. You are hearing terms like fine-casual and fast casual. Ultimately, these are responses to the fact that convenience has really become a large factor in customer decisions. Today's customers want accessible foods at reasonable prices at a high quality. This is causing a huge shift in restaurant offerings in order to compete.

Today’s customers want accessible foods at reasonable prices at a high quality.

This is causing a huge shift in restaurant offerings in order to compete.

What's the biggest issue today related to the construction side of the business?

With technology, everything is moving far faster than the permitting agencies can keep up with. This creates a bureaucratic pinch point in getting permits. Also with technology, changes happen so fast it is sometimes difficult keep track of changes while in the midst of construction. This can lead to a lot of confusion with the contractors.

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

» CCRS 2019 SPONSOR

CIRCLE NO. 51

‘WHAT ABOUT MEATBALLS?’

COMMERCIAL KITCHENS Talk about sustainability.

What are you doing?

Consumers are more conservation-minded these days and we look toward sustainable practices in our food and in our design and construction practices. We try to locally source our vendors, food and materials.

We use sustainable construction materials whenever possible and practical, ranging from using LED light fixtures to choices in sustainable wood for our millwork.

What do you see as some of your biggest opportunities moving ahead?

Our current focus is to do a controlled national expansion and to test out the suburban markets without compromising food quality.

In the not so distant future we would like to explore opportunities in sports arenas and airports. This is a huge market that is a natural fit for our menu.

Are you optimistic about what you see today in the marketplace?

The market place has really put the restaurant industry on its toes. The classic sit down and dine model seems to be fading and many restaurants are looking at how to place themselves in the fast casual space without locking themselves in. We are uniquely placed in that we fit within the current trends. We are excited about the market, as we are very flexible and can meet market needs with small adjustments to our model.

What is your growth plan?

What areas are you targeting?

We are looking at the classic target cities (Philadelphia, Chicago, Boston, Los Angeles, etc.). What's interesting is our shop has universal appeal and we are confident we will do well across the country. But our focus isn't quick and massive expansion. We are looking at getting a foothold in certain cities and establishing ourselves as a neighborhood fixture and then expanding further in that market.

What trends are you seeing?

Sustainability and convenience (take out or delivery) are a big factor. Transparency in

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CIRCLE NO. 52

‘WHAT ABOUT MEATBALLS?’ your food has been growing for years, but it is almost a requirement now. Restaurants are showing where their food is sourced, ingredients, allergies, etc. Fast casual/fine casual are also changing the dining landscape. The Meatball Shop has always employed with the idea of training its employees for promotion within the company.

We have constant enrichment classes for employees and many other restaurants are also "investing" from within.

COMMERCIAL KITCHENS

Our current focus is to do a controlled national expansion and to test out the suburban markets without compromising food quality.

What is the secret to creating a “must visit” restaurant environment in today's competitive landscape?

Our goal, first and foremost, is to be a great place to eat and socialize where you can get fantastic food for a reasonable price. This sounds simple, but for us, it meant making really good food without taking ourselves too seriously. Good food doesn't necessary mean an exclusive dining experience. The best food moments usually are fond memories of a dish at home or a relative's house.

Our menu is reflective of that type of comfort food. Our founders were already ahead of the curve when coming up with The Meatball

Shop concept. When we opened, we shifted from being the trendy new kid on the block to being a consistent and cool brand by keeping our eyes on the original goal.

What is today's consumer looking for?

Today's customer is more demanding as there is a lot of food "knowledge" via the different media outlets. As high quality dining has become more accessible, customers are demanding better food for lower prices. Dining has become a different type of experience than the baby boomers and the older Gen Xers grew up with. Everything needs to be Instagram-able.

What's the biggest item on your to-do list right now?

Opening our new D.C. location.

Describe a typical day.

If I am not in the middle of a construction project, I am doing the rounds at our shops. I triage immediate needs and set up the necessary repair and maintenance techs to look at the shops. I set up the afternoons to look at real estate in other markets and do space panning on new potential locations.

Tell us what makes The Meatball Shop so unique?

Imagine having a home with an amazing living room connected to a commercial kitchen. You also have a great bar with a live in bartender. Grandmas in the kitchen making one of her best dishes and all of your friends are over for dinner. This is the feel we try to have at The Meatball Shop. CK

One-on-One with... » Akira Bryson

Director of design and development, The Meatball Shop

What’s the most rewarding part of your job?

Opening a shop. We are very hands on, so seeing the fruits of your labor is incredibly rewarding.

What’s the best thing a client ever said to you?

“Good job.” Seriously, one of my clients and I did not see eye to eye and had an decent sized disagreement.

He was a very impulsive person and I expected the contract to be terminated. But he backed off and told me he respected my integrity, and he knew I was reacting in his best interest.

What was the best advice you ever received?

One of my project administrators years ago told me: “Today’s miracle is tomorrow’s standard.” Every

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organization has an employee who that when things go awry, he/she is able to make miracles happen.

Sometimes, it is easy to take that for granted. Over time, you’re asking too much of the employee/vendor.

This is a reminder for me when dealing with my “go-to” contractors and team.

Name the three strongest traits any leader should have and why.

The ability to listen, the ability to push his team, and the ability to know when he/she is pushing too far.

How do you like to spend your down time?

I actually really love to spend time with my family and I cook to decompress.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

CIRCLE NO. 53

Evviva Cucina

By Brent Zeigler

The art of designing a brand experience

W

ithout an immediately recognizable brand identity, smaller restaurant chains often find it hard to compete in their markets and foster repeat business and brand loyalty among patrons. This challenge faced Evviva Cucina, a fast-growing, family-owned chain of pizzerias in New England.

Planning their third location, the owners recognized that their unique menu—offering a choice between traditional Neapolitan-style crust and the less well-known La Montanara style, which is handstretched and flash-fried before being topped and baked—might not be enough on its own to capture the imagination of every potential patron. They needed future locations to establish their brand visually, in concrete and memorable ways.

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By investing wisely in a brand-focused design approach, the owners created a uniquely successful venue with this 5,000-square-foot freestanding building in Marlborough, Massachusetts. The experience also offered an effective template to apply to future locations already being considered.

To help with this brand-savvy architecture and interiors project, the owners engaged Dyer Brown, a firm known for its hospitality and restaurant work, among other types. Members of the design team worked closely with Evviva Cucina’s ownership to focus their vision for the chain’s future.

The key goal? Translate that vision into unforgettable visual cues that define this unique restaurant experience and set it apart from and above competitors. The special ingredients of the

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

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www.argelithus.com | info@argelithus.com | 630-444-0665 CIRCLE NO. 54

EVVIVA CUCINA

COMMERCIAL KITCHENS branded design approach included a fresh palette of finish materials and furnishings, original thematic mural art, and an interior layout that centered on its dynamic open kitchen and large pizza oven—the real centerpiece of the menu and the facility.

Get in the flow...

Just as important, the design team worked to balance the pizzeria’s dine-in and take-out patronage, since the two revenue streams have been equally vital to the chain’s long-term success. The resulting program optimizes traffic flow in the front-of-house to enhance the customer visit experience for patrons waiting for takeout orders.

Unlike many restaurants that relegate takeout patrons to a side door, Evviva Cucina envisioned an experience that would encourage spending more time in the venue, perhaps enjoying an appetizer or beverage while waiting for the take-home orders.

In visioning sessions led by Dyer Brown, Evviva Cucina’s owners had a chance to describe what they thought their brand identity should convey as a visual experience and dining destination. The shorthand for its casual open-kitchen concept became “messy vitality,” a phrase that capture both the fun and enjoyment of the dining and takeout experiences as well as the essence of this unique restaurant brand.

The interior design would reflect the energetic, inviting, and fun vibe—while also respecting that Evviva Cucina is, first and foremost, a pizza shop. In other words, the brand is more casual and less “restaurant-y.” As many patrons as possible should see and enjoy views of the “center of the action”—the all-important pizza oven.

Exploring various colorways and imagery that evoke the feel of Old World Italy, Dyer Brown added an up-to-date twist to distinguish the modern sensibility of Evviva Cucina from its more tradition-bound competitors. The resulting finish palette includes New Age pops of rich yet subdued blues, greens, reds, and yellows. Employed beneath a soaring open ceiling in white and cream finishes, the effect is simultaneously cozy and airy while also drawing eyes to the open kitchen. To illuminate the space, chandelier fixtures and suspended track lighting bring the space down to the diner’s scale.

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Welcome to the world’s first immersive decision making platform

CIRCLE NO. 55

info@immersiondata.com | Benjamin Meyer: 612.505.6327 | www.immersiondata.com

EVVIVA CUCINA

COMMERCIAL KITCHENS

Unlike many restaurants that relegate takeout patrons to a side door, Evviva Cucina envisioned an experience that would encourage spending more time in the venue.

The range of interior materials and textures also blend traditional and modern inspirations. Around the dining room, brick veneer is a backdrop for rich wood-grain tabletops and wainscoting, with raised detailing in contrasting dark tones.

Large-format porcelain floor tiles in earthen tones undergird the central seating area’s high-top tables and stools, while partitions offer modest privacy for carpeted “vignette spaces”—the varied, self-contained dining areas along the perimeter.

For the open kitchen and bar, specially painted concrete recreates the look of stucco, setting the area apart. Tile selections add definition, with floor squares in Old World checker patterns around the bar and rectangular subway tile wrapping the oven.

The word “Evviva” is emblazoned on the oven enclosure, clearly visible to all in its green and white tiles.

This callout of the brand name is among several specific visual cues to reinforce the brand in immediate and memorable ways.

Another brand cue is the collaboration with artist Mark Grundig, a favorite of the owners, in creating handpainted, mural-sized depictions of famous imported Italian food logos, all framed by the brick veneer.

In addition to developing Evviva Cucina’s visual brand identity and experience, Dyer Brown also balanced a number of competing needs that otherwise might have been at odds with each another. For example, Dyer Brown matched the open, flexible concept with comfortable and intimate dining experiences.

The brand-focused desire for a shared, memorable pizza-shop experience was tempered by Dyer Brown’s groupings of tables and seating options, including the central seating area and the vignette dining zones.

To go...

Clearly the biggest benefit of the architectural concept, however, was creating a physical template for Evviva Cucina’s desire to serve its twin revenue streams, dine-in and takeout, in ways that would be enjoyable and enticing, for everyone and every visit.

Dyer Brown’s programming optimizes traffic flow and customer experience while it also enhances coordination among staff working the kitchen, bar and front-of-house area.

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

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CIRCLE NO. 56

EVVIVA CUCINA

COMMERCIAL KITCHENS

With an advantageous solution for supplementing the bar seating, the designers located upholstered banquettes along the wall near the entrance.

Takeout customers have a comfortable, welcoming circulation route without flooding the bar area or obstructing service flow from kitchen. With an advantageous solution for supplementing the bar seating, the designers located upholstered banquettes along the wall near the entrance.

Specifically geared toward takeout, the seats include small on-board tables, which customers may use to play a game while they wait or, even better, enjoy a drink or an appetizer. Not only improving the takeout customer experience, the seating created opportunities for incremental revenue, too.

Outdoors, Evviva Cucina is like a brand beacon for aficionados of Italian cuisine. The venue’s exterior includes a courtyard with seating and tables for patrons who prefer seasonal al fresco dining, separated from the interior dining spaces by a large glass wall.

A large stone firepit and overhead twinkle-lights contribute a classic, traditional charm even visible to patrons seated indoors. The crowning branded element is Evviva Cucina’s exterior signage, which Dyer Brown and the base building architect coordinated for installation.

Dyer Brown’s design team, including key kitchen consultants and engineers, focused on accommodating the efficient 5,000-square-foot program and roughly 6040 ratio between front- and back-of-house.

The resulting venue successfully employs design to create a memorable brand and an optimized experience for both takeout and dine-in customers, assisting in the owner’s efforts to promote repeat business and build a loyal patronage. And the design methods employed are repeatable, making Evviva Cucina’s newest home into a template for future growth. CK

Brent D. Zeigler, AIA, IIDA, is president and director of design for architecture and interior design firm Dyer Brown. An active member of the Boston Society of Architects, Zeigler's experience includes the design of a broad range of hospitality, retail, office, restaurant, residential and mixed-use spaces.

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CIRCLE NO. 57

By Nick Mercurio

Serving those who serve Renovating the Shades of Green resort for military personnel on an international stage

M

any people don’t know the United States Department of Defense (DOD) is in the hotel business— well, sort of. The DOD owns a small chain of joint service resorts to provide lodging and recreation to active and retired members of the armed forces and their families. There are only four of these Armed Forces Recreation Centers (AFRCs) in the world, and the only one in the Continental United States is the Shades of Green on Walt Disney World in Orlando, Florida.

“AFRCs like Shades of Green offer military personnel a place to come with family and recuperate during their down time from active duty,” says John Micelotta, the CPMC manager with Shades of Green.

Shades of Green maintains 95 percent occupancy year-round and hosts numerous conferences and events. In 2016, the active resort was due for a renovation—just months away from hosting its most high-profile event to date.

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Renovations in an international spotlight

The Orlando area had been chosen for the 2016 Invictus Games, the international multi-sport event for wounded, injured or sick members and veterans of the armed services.

Dignitaries from around the world were scheduled to attend, including former U.S. President George W. Bush, First Lady Michelle Obama and the event’s founder, His Royal Highness Prince Harry.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

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CIRCLE NO. 58

Shades of Green was selected to be the “athlete village” where 500 military athletes would live for the week-long event of Olympic-style games. The clock was ticking.

A time crunch and a logistical challenge

Shades of Green was selected to be the “athlete village” where 500 military athletes would live for the week-long event of Olympic-style games.

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

The U.S. Army Installation Management Command (IMCOM), which operates the AFRCs, turned to Stellar, a Jacksonville, Florida-based firm that provides construction management at-risk, design-build and general contracting services for a range of commercial and public sector markets.

The challenge? It only had four months to renovate three dining areas and 67 guest bathrooms. The areas were scattered across the resort, some as much as a quarter-mile apart. Additionally, the resort had to remain open and operational throughout the entire renovation.

Creating a relaxing place to serve those who serve

The dining areas scheduled for renovation included the resort’s Evergreens Sports Bar (9,623 square feet), the Garden Gallery buffet-style restaurant (6,421 square feet) and the grab-n-go Express Cafe (2,566 square feet).

The Evergreens Sports Bar received upgrades to its mechanical, electrical and plumbing infrastructure; a new ADA-compliant accessible family restroom; new interior finishes; and an updated bar and equipment.

The bar also included an arcade with acoustic treatments to minimize noise. The only access to this area was via a golf cart path, so large deliveries had to be coordinated with resort and golf course staff to ensure no disruptions to daily business.

The Garden Gallery, which serves as the primary dining area at the resort, received new interior finishes, buffet cabinets and kitchen equipment. The Express Cafe received mechanical, electrical and plumbing upgrades; new interior finishes; ADA modifications to existing restrooms; and new kitchen equipment, including a walk-in cooler.

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www.PhoenixDronePros.com CIRCLE NO. 59

“AFRCs like Shades of Green offer military personnel a place to come with family and recuperate during their down time from active duty.”

– John Micelotta, CPMC manager, Shades of Green.

Throughout the entire renovation, the Stellar team used temporary walls, tunnels and temporary flooring to isolate construction activities from guest view and minimize impact on guest experience.

But we discovered several “surprises” when we began work on the Evergreens Sports Bar. As the crew began demolition of the walls and ceilings, it uncovered a number of opportunities to improve the decades-old structure.

Walls and ceilings were out of square, requiring significant framing repairs to allow for installation of new reclaimed wood wall planking and 3-by-9-foot porcelain tile panels. Floor slabs throughout the sports bar had to be floated out with self-leveling cement to receive new floor finishes. The staff also performed strict quality control oversight to ensure the final product exceeded the client’s expectations.

Improvising when bathroom renovations hit a snag

The team encountered more unexpected challenges when renovating 70 guest room bathrooms in the resort’s Palm wing. The drain location in the new bathtub and showers was different than the previous fixtures, so our team core drilled new holes into the post-tension elevated slabs.

Since as-built information was incomplete, it X-rayed every room that required a new drain location—therefore, its sequence of renovating rooms had to be vertical instead of horizontal across the floor. The result: Construction activities occurred on each of the five floors of the hotel wing simultaneously.

To overcome this obstacle, the team worked with subcontractor partners to develop a detailed task card format schedule, which had renovation activities scheduled down to the half-hour.

The bathroom renovations included demolition of all fixtures, finishes, toilet accessories and lighting. New wood-plank-style ceramic tile flooring was installed in the guestroom foyer and bathroom. New shower pans and bath tubs were installed in the rooms, and roll-In showers were created to accommodate guests with special needs.

New furniture-style vanities with quartz countertops and under-mount sinks were installed, along with matching toilet accessories. New wall sconce lighting and mirrors were installed to finish out the vanity area.

A successful Invictus Games and beyond

Despite the tight schedule, logistical challenges of working on an active resort and the unforeseen conditions that led to additional work, all the renovations were completed in time for the Invictus Games. Military athletes from 15 different countries arrived at the Shades of Green resort on May 1 and found a freshly renovated home away from home.

“Being show-ready was a major priority for Shades of Green leading up to the Games,” Micelotta says. “Stellar's commitment to customer service under an extremely tight timeline was, without question, exceptional.”

But the work didn’t stop there. In April 2018, Stellar began renovations on the resort’s Magnolia wing, renovating 283 guest rooms in the style of the previous updates. Once again, the resort will remain open and operational throughout the four-month project.

The firm is taking a phased approach, renovating 30 rooms at a time and one floor at a time in the three-story wing. Stellar is also participating in a waste diversion program to recycle existing guest room carpet. CCR

Nick Mercurio is a project manager at Stellar, a Jacksonville, Florida-based firm that provides construction management at-risk, design-build and general contracting services for a range of commercial and public sector markets. You can reach him at nmercurio@stellar.net or 904-260-2900.

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CIRCLE NO. 60

LEADERSHIP

LEADERSHIP

The Dying Art of the Conversation I

n the last decade, the shift of in-person conversations to a digital multi-media sharing online has increased drastically. Long gone are the in-person or phone chitchats, which have been replaced to what I refer to as online show and tells. We keep in touch with friends and family by posting our selfies, our meals, our adventures, our lifestyles, our beliefs—all ultimately sharing our own stories through the plethora of social media platforms.

Grace Daly is the founding host of ShopTalk360.com, the industry podcast show. With more than 20 years directing design, construction and facilities for national retail brands, Daly’s current role as interviewer, author and business coach celebrates the leaders in our industry she fondly refers to as her family. Please feel free to reach out to her at Grace@GraceDaly.com

This technology has increased visibility to everyone’s point of view. That could be a good thing or a bad thing. It has leveled the playing field for everyone to be heard. It has created a whole population of fake and/or multiple online identities, aiding some contributors to hide behind screens casting judgement or inciting chaos on the world outside.

Consumers have been empowered to share their experiences, whether at a restaurant, store or with a product. But somehow, perversely, these points of views are shared with the sole objective of either making them or breaking them—whether it may be warranted or not. Then there’s the likes, the followers, the views that some people obsess over, and some have even risked their lives at for a chance to increase those numbers.

There is a whole generation of children aspiring to be v-loggers when they grow up because it appears

As technology increases, the speed to results whether it is in business or leisure—we should have more time, right? But the true question is what are we doing with our time? to be a fun and an easy way to make a living from the YouTube videos they are mesmerized with.

Lastly, in our society, with the increasing incessant obsession of expressing one’s individual point of view taking precedence over listening and understanding first has resulted in break up of friendships and families with the simple pressing of the unfriend button.

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

Large groups have been formed jumping on the bandwagon of social media shaming of others if they don’t agree with a particular point of view. It has been both empowering and damaging; allowing movements to be created and shedding light on valid concerns or at times it has crucified some individuals, groups or organizations—altering our judicial system of presumed innocence before guilty. In its most negative impact—it has created virtual mobs.

Wikipedia notes: Herd mentality, mob mentality and pack mentality, also lesser known as gang mentality, describes how people can be influenced by their peers to adopt certain behaviors on a largely emotional, rather than rational, basis.

When did expressing our thoughts get so overwhelming and intolerable? When did we lose our common courtesy to each other and agree to disagree? When did communication get so difficult?

The irony is communication didn’t get difficult—but it has been altered and us human beings are still figuring all this out. Us human beings with all our flaws, imperfections, good intentions, bad intentions that we voice permanently in cyber space.

Social media has increased the speed of everything: How fast businesses grow as well as how fast they can decline, how quickly we can grow our network of friends and families to total strangers we do not even know if we are looking to increase our numbers. It dictates what is fashionable, what is convenient, what is healthy, what is right, what is justice—all from individual point of views.

As technology increases, the speed to results, whether it is in business or leisure—we should have more time, right? But the true question is what are we doing with our time? Are we truly spending more quality time with our loved ones, doing what we love? Or is our time dwindled away in our own silos of technology? It’s an individual’s choice, like it’s an individual point of view. CCR

ES T

2010

CIRCLE NO. 61

Sailing in a

new direction Metal mesh enters the mix in multifamily developments like VINZ of Fairfax in LA

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

By David Zeitlin

ith millennials placing increased emphasis on design as a deciding factor in where they choose to live, multifamily housing developers are looking for distinct architectural features to stylize their projects in competitive apartment and condominium markets.

One increasingly popular choice for enhancing the aesthetic qualities of a multifamily project is metal mesh.

Until recently, manufacturers of mesh had not concentrated on the multifamily and residential construction categories, as concepts of metal mesh did not seem to fit the typical aesthetic or budget. But as costs became more comparable to other façade materials such as perforated metal panels and louver systems, their engagement of these markets has increased.

Likewise, architects have begun to embrace the unique combination of material depth and limited structural requirements that woven metal fabric systems provide. Multifamily designers are discovering that metal mesh offers flexibility in form and shape that helps them to realize more complex design objectives while working within realistic cost points.

There is also the opportunity to brand and use mesh as a pallet where logos, lettering, illustrations and designs can be prominently featured. This is an added value that owners can realize with metal mesh façade designs.

SEPTEMBER : OCTOBER 2018 — COMMERCIAL CONSTRUCTION & RENOVATION

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Of course, designers and owners also find market value in mesh’s sustainable properties as well. Stainless steel mesh contains high levels of post-consumer recycled content; and through varying levels of openness in stainless steel patterns, it screens sunlight to reduce glare and solar heat gain, and provides privacy in public environments.

For developers, there is increasing interest when designers are able to bring the unique combination of metal mesh’s values together across a range of price points that fit a variety of project budgets.

Sail design

Metal mesh systems are virtually indestructible and hold up in any climate or environment, which eliminates the need for maintenance, repair and replacement.

Take the VINZ on Fairfax project in Los Angeles, which was used by the Alliance Residential Company, one of the largest multifamily developer in the United States.

The new ultra-styled, boutique apartments are located in the cultural heart of West Los Angeles on Museum Row, just south of the Los Angeles County Museum of Art (LACMA). A mixed-use, 144-unit project, VINZ also contains townhomes, retail and a community center.

Architects from Cuningham Group’s Los Angeles office in Culver City were seeking an aesthetic design feature for VINZ’s exterior that

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could double as a sunscreen for the westward-facing apartment balconies along South Fairfax Avenue.

Working with design specifications that they helped to develop, project engineers at Cambridge proposed a series of five metal mesh sails that would span vertically across four levels of units.

Mesh fabrication

To achieve the desired solar shading, Alliance used a triangular Balance mesh pattern by Cambridge Architectural Mesh, which features a 52 percent open area.

Craftsmen located at Cambridge’s headquarters on Maryland’s Eastern Shore proceeded to hand-weave and weld the five sails using a total of 6,444 square feet of stainless steel.

Steel frames were also fabricated and affixed to the primary structure. Eli Industries, an iron works company in Los Angeles, mounted the sails to the frames using Cambridge’s proprietary, pre-manufactured Eyebolt hardware attachment system.

Small, color-changing exterior LED lights were installed at the top of each steel frame to provide a wash of color across the sails at night.

The work was completed in February 2018.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

The results

Jack Feichtner, AIA, LEED, Associate Principal at Cuningham Group Architects, was pleased with the end result at VINZ. “The Cambridge metal mesh ultimately proved to satisfy the high-performance and aesthetic standards for our project, while fitting within our client’s budget.”

In addition to the desired aesthetic, the porosity of the mesh adds some privacy to the exterior balconies, while allowing view and light through for occupants. “It also helps cut out some of the less desirable low-angles sunlight for the residential windows and balconies behind the mesh,” Feichtner says.

VINZ on Fairfax serves as a model of sustainability with onsite renewable energy harvested from photovoltaics, green roofs, low-flow plumbing, greywater reuse, efficient energy systems and

a high performance building skin that includes the Cambridge sails to block sunlight and reduce heat.

For projects like VINZ, metal mesh can contribute to as many as four LEED points for optimized energy performance.

Additional points can be earned because metal mesh is readily recyclable and manufactured from recycled materials.

Cambridge, a member of the United States Green Building Council, uses a cold forming manufacturing process, which generates less environmental impact than processes for heat-treated products.

By reducing glare in regularly occupied areas, metal mesh can also contribute to daylighting and view credits.

Metal mesh systems are virtually indestructible and hold up in any climate or environment, which eliminates the need for maintenance, repair and replacement. CCR

David Zeitlin is the business director for Cambridge Architectural Metal Mesh. He can be reach dzeitlin@cambridgearchitectural.com or 800-806-2385. For more information, visit www.cambridgearchitectural.com.

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CIRCLE NO. 62

SEPTEMBER : OCTOBER 2018 — COMMERCIAL CONSTRUCTION & RENOVATION

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GAUGING SAVINGS How the USI Porcelain Panel Project saves time and money

By Ron Treister

M

ore than three decades ago,

global tile manufacturers introduced through-body porcelain tile.

It quickly became the industry’s cure-all. Being more molecularly compact than typical glazed ceramic tile, the tile offered the same durability and resistance to moisture, as did solid granite.

It also featured a lesser price-point.

Over the years, porcelain formats morphed into gargantuan tile sizes as large as 36 inches x 48 inches. These tiles were no longer just “through-body” versions. Advanced inkjet printing processes were developed that actually gave the tiles both “looks” and textures resulting in it being almost impossible to discern whether or not they were true natural materials.

And this printing procedure was no flimsy topcoat.

For example, airports around the globe, which have tens of thousands of people racing across their terminal floors pulling wheeled luggage on a daily basis, have been successful with their specification of HD printed, porcelain flooring.

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

So what was next in the world of porcellanato? In the last few years, a new phenomenon has appeared, now termed “gauged porcelain panels.” These are extremely large tile slabs, produced with fine porcelain clay, manufactured to minimal tile thickness without compromising the performance levels inherent to porcelain tile.

Visionary architects are specifying this material for a myriad of applications, including to be installed directly over existing tile (which means the arduous, messy, time-consuming and disruptive process of removing ceramic tile can be eliminated), as monolithic-appearing wall applications and to perform as exterior cladding.

Relative to vertical installations, one of the few disadvantages of “regular” porcelain tile is weight. Gauged porcelain panels have become the ideal alternative, because when installed correctly, due to having much lighter weight, various structural components can be reduced—saving a great deal of installation time and outof-pocket money. A good example of this took place recently at the University of Southern Indiana’s Health & Professions Building.

Crossville’s Laminam gauged porcelain panels were specified for this interior project, which consisted of 2,500 square feet of wall space for a commercial kitchen classroom.

“Originally, we bid the job to be tiled using a traditional mortar system," says Danny Fulton, VP of Evansville, IN-based Fulton Tile & Stone. "Adam Abell, our Bostik representative, came in and asked if we would consider an alternative installation system that offered a host of benefits. We were ready to begin the project, but because of our strong rapport with Adam, we granted him some presentation time that included having our Crossville representative, Tony Davis, attending along with our team."

Fulton says he had no idea of what Bosti-Set™ was or what it could do. But in retrospect, granting Abell time to showcase his new product proved be a valuable decision. Abell demonstrated how projects calling for gauged porcelain panels could be installed in roughly half the time, even with a smaller crew. He also showed how Bosti-Set™ immediately grabbed porcelain tile panels in a single coat, did not allow any sag, yet made it possible for these panels to be “reposition-able” for at least 30 minutes.

“ As a business owner, I’m always looking for efficiencies that are timesaving and ultimately, cost saving.”

– Danny Fulton, VP, Fulton Tile & Stone

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GAUGING SAVINGS “As a business owner, I’m always looking for efficiencies that are timesaving and ultimately, cost saving,” Fulton says. “So ultimately, we decided to work with this newer product. We had a lot to learn, as the panels basically had to be ‘picked up’ using suction cups with aluminum spines, not unlike the way glass panels are installed. A single layer of adhesive is troweled only onto the back of the panel, cutting the square footage necessary to trowel in half. This also cuts down on weight and deadline stress on our installers.”

Fulton says he was so captivated by this project that he put on his accountant’s hat and followed every single step to measure the overall savings. “There is no mixing needed with this system,” he says. “It’s just ‘open and go.’ Other systems require a 50 lb. bag

"In particular, architects and designers see the advantages offered by a large panel format that is much lighter in weight than other high-performance surfacing options, says Howard, who also is current president of the National Tile Contractors Association. "And due to their expansive size, there are less grout joints visible. That means a wall application, for example, can give the appearance of stone veneer at a lower price point, because single slab appearance is now possible.”

Fulton says you can’t learn how to use the system overnight. So we decided to have all of our installers take as much time to learn this system as they needed. Both Bostik and Crossville helped us with educating our team at optimal levels.

Generally in our business, some of the more seasoned installers want to stick with methods they’ve used in the past. "I thoroughly understand that," Fulton says.

"But when we were able to prove to all our installers that not only was Bosti-Set™ easier to use, it allowed them to finish projects earlier and the move on to the next one—I think they were all very much sold."

Fulton Tile & Stone depends upon its major distributor, Louisville Tile for the great percentage of tile and sundry materials used in the many installations for which the firm is engaged.

Don Kincaid, VP of sales & marketing at Louisville Tile, believes gauged porcelain tile panels have a very, very bright future. “In particular for the commercial sector, these materials are gaining more and more acceptance. Designs calling – Don Kincaid, VP of Sales & Marketing, for gauged porcelain, at this early stage Louisville Tile of its existence, most likely are coming from savvy architectural designers who of thin-set per panel. This project had 70 panels to install, and I understand it doesn’t just add a monolithic look due to having estimated that without mixing, we could roughly save 30 minutes per minimal grout lines." panel on the installation alone, not to mention the mixing time and Kincaid says it offers many more solutions, one being because chasing water that was completely eliminated." it is so much lighter in weight than natural stone—it can be directly Ultimately, Fulton says his company saved more than $5,000 installed on vertical surfaces as a viable alternative. And because on the 2,500-square-foot project by using Bosti-Set™—even of the realism generated by today’s amazing high-definition inkjet though it was a bit more costly than other products. And that numprinting processes, very few people will not know the product isn’t an ber is very conservative. actual stone slab.

The project worked out so well that Fulton Tile & Stone started “We also believe that gauged panels will soon be specified on a using Bosti-Set™ on a regular basis for other projects in the queue, regular basis for residential applications, one example being shower including Phase 2 of the USI facility. walls," Kincaid says. "Forward-minded installation professionals such Gauged porcelain panels have certainly become the rage. as those at Fulton Tile & Stone understand how porcelain panels Martin Howard, executive VP of David Allen Company, says the newer are adhered to walls, and will continue to embrace the best ways in product offering has been accepted in the marketplace. which to install these products.” CCR

“Forward-minded installation professionals such as those at Fulton Tile & Stone understand how porcelain panels are adhered to walls, and will continue to embrace the best ways in which to install these products.”

Ron Treister is President/Founder of Communicators International, Inc., a marketing communications firm headquartered in Jupiter, Fla. For three decades, his firm has worked with major accounts focusing on the commercial construction sector.

He may be reached at: rlt@communicatorsintl.com

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Moving Construction Forward

Moving Construction Forward

Letter from the President, Greg Freeh

F Greg Freeh

ortney & Weygandt, Inc. is celebrating 40 years of being in the construction industry. Bob Fortney’s vision for this company is as strong today as it was when the company started in 1978. Bob always thought long term and demanded as much from himself as he did from anyone else. His business plan was to treat employees and clients properly and make sure the taxes were paid. “Everything else will work out,” he would say. It has.

Bob’s vision of promoting professional construction services and placing the longterm presence ahead of the short-term goal is evident in the successes we have had over the past four decades. We have been lucky to have many long-term clients over the years. During the last 40 years, we have been able to build in every state across the country, have been recognized and awarded for our projects, and have been able to give back to our community. We will continue to make an impact in our industry and community for years to come.

We have grown from a self-described “mall rat” chasing retail work from mall-to-mall to a national account contractor working across a variety of commercial segments. We are proud to have completed over $2 billion worth of construction on 25,000 projects as we have grown. Many projects have been with the same clients year after year, while others have been in bursts as industries change and companies are acquired.

We have built upon the basics of professionalism, customer care, productivity and efficiency that are the foundation of this business. We continue his focus on education and betterment as we grow and embrace the changes and technological advancements in construction and the world.

The changes in the construction industry over the last 40 years are as incredible as any other industry. The biggest advancement has been in communications and the time frame of information exchange. When mail was the major form of formal information exchange, communications were exchanged every three to four days. Now that has been condensed to minutes. One thing that has not changed is the commitment we strive to fill every day, to be your preferred construction professional.

We welcome the challenge of change and the advancement of our industry. We have reached this incredible milestone thanks to our employees, clients, subcontractors and vendors. All of us look forward to advancing the construction industry as a part of Fortney & Weygandt, Inc.

We are proud to have completed over $2 billion worth of construction on 25,000 projects as we have grown.

Greg Freeh, President

40TH ANNIVERSARY • 1978-2018

Segments Retail

Restaurant

Strict deadlines and a quick response to issues are paramount to retail success. Our project managers and field superintendents are adept at coordinating the details of retail construction and are dedicated to having you open and your cash register clicking.

With thousands of retail build outs completed, we will have you open for business promptly.

Restaurants are unique and require the specialty construction expertise of professionals. Whether you operate a white-cloth upscale restaurant, a casual dining establishment, a quick-service or a fast food restaurant, you deserve the quality and craftsmanship that comes from caring individuals.

The project managers and field personnel at Fortney & Weygandt understand the unique aspects of restaurant construction – from the kitchen and prep areas to the detailed carpentry associated with the front of the house. The strict requirements for ventilation, fire protection, and safety are second nature to our crews.

As one of the premier restaurant contractors in the country, we will travel wherever you would like to deliver your restaurant in a timely manner with a level of service second to none!

Commercial

Hospitality

The construction of a new facility or the renovation of existing space may be the single largest capital investment a company will ever make. At Fortney & Weygandt we are committed to service, trust, and teamwork – working with companies to make certain the final product is what was envisioned.

We’re aware of the abundance of details that go into the opening of a new commercial facility or the renovation of an existing one, and we strive to have clients’ open for business as quickly as possible.

A recognized leader in hotel construction for both new builds and property conversions/remodels, Fortney & Weygandt has built thousands of rooms for a variety of national clients. Our estimating and project management groups are familiar with the prototypes and standards of many national brands and understand the different construction project delivery methods required for each.

Whether you are considering a block & plank, steel, or wood-frame structure, the skilled craftsmen at Fortney & Weygandt will see you through the complexity of the project.

WWW.FORTNEYWEYGANDT.COM

Moving Construction Forward

Segments Medical Fortney & Weygandt, Inc. understands the unique requirements of building for the diverse needs of the medical industry. We understand that your expectations are high as you aim to create a patient focused medical facility that creates a great experience for your customers and patients. Evidence of our success in creating those environments can be seen in the variety of our projects which include: pharmacy construction, surgical centers, vision and dental practices, dialysis facilities, medical offices, and veterinary facilities.

Senior Living

Multi-Family

The senior housing options available today including independent living, assisted-living, skilled-nursing and memory care have evolved to include a wide array of services. Similarly, construction of senior housing has evolved, with specific attention to the high-quality craftsmanship your residents deserve.

When you choose the construction specialists at Fortney & Weygandt, you choose a contractor with highly skilled, dedicated project managers and a field staff trained in the latest safety and construction techniques.

Multi-family construction requires innovative solutions to meet the owner’s needs. Whether single-story, garden-style apartments or highrise condominiums and apartment buildings, Fortney & Weygandt has the expertise to deal with the myriad issues necessary to have you ready to lease your space.

With particular expertise in apartment renovations with residents in place, we are your one source to assist you in gaining an advantage on your competition in the market.

40TH ANNIVERSARY • 1978-2018

Fortney & Weygandt’s Services General Contracting To provide every client with the most competitive pricing, the Fortney & Weygandt team of highly-skilled estimators and administrators continuously develop strong working relationships with subcontractors and suppliers across all work divisions. We constantly update our subcontractor database and utilize our secure web-based bidding platform to electronically communicate bid invitations and addenda to subcontractors as well as upload plans and specs for bidding contractors to easily access and download.

We believe communication is the key to the success of any construction project.

All our field superintendents utilize the latest technology to maximize efficiency, communicate and respond, and produce the highest quality finished product. Our project managers and field superintendents will lead our selfperforming crews and qualified subcontractors and suppliers to the successful completion of your project.

Design/Build The design/build process can provide you with a single source of responsibility for project planning, design, budgeting, scheduling and construction. Creating a team approach with the owner, architect, and builder; design/build is a cost-effective delivery method of construction that reduces time and dollar investment by lowering upfront costs and generating earlier project completion.

The professionals at Fortney & Weygandt partner with architects and engineers with specific design experience for your project type, whether it be an office building, hotel, retail store, housing or restaurant. We will work closely with you and assist in determining cost and schedule goals.

The advantages of utilizing the Fortney & Weygandt design/build process are numerous: • The creation of a team-oriented atmosphere whereby all parties are working toward the same goal – to have you in your building in the shortest time possible and in the most cost-effective manner.

• Project budget and cost determined early, allowing appropriate financing opportunities.

• Consistent monitoring of design and engineering throughout the duration of construction maintains costs, keeping them on track.

• With an experienced and knowledgeable staff, we offer comprehensive value-engineering and recommend alternative material and construction methods to achieve the greatest value for your investment.

The Fortney & Weygandt design/build approach relies on years of experience in delivering projects on time, on budget, and exceeding our customers’ expectations.

Rollout Program Management The renovation of multi-store locations, whether due to an acquisition or updated design is a time – and labor – consumptive process. Our Rollout Services Group is skilled at executing varied work scopes over wide geographical areas within tight time frames. Our dedicated crews will ensure reliable, timely, and consistent project performance.

The degree and level of coordination, planning and execution to ensure a smooth process during a refresh or remodel can be overwhelming to some.

Fortney & Weygandt Rollout Program Management is the proven expert in managing this process and releasing you from that burden.

Typical work scopes may include Major Remodel/Resets, Acquisition Conversions, Visual Upgrades, Store-within-a-Store Remodels, White Box/Closed Store projects and other services.

Our experiences with refresh and remodel rollouts allow us to provide consistent quality across the entire scope of your project while providing minimal disruption to your customers or business.

We minimize business interruption by offering: • Single Source Responsibility • Flexible time scheduling • Open Store Work • Phase Construction We are the chosen one stop solution to implement projects from conception to completion because at Fortney & Weygandt Rollout Program Management, our focus is your customer.

WWW.FORTNEYWEYGANDT.COM

Moving Construction Forward

Superior Project Management Make a Difference

A

few years ago, Fortney & Weygandt, Inc. commissioned Gianfagna Marketing & Communications, Inc. to conduct a market study and one part of that study dealt with the perceptions of our clients, developers and architectural associates towards our company.

One attribute that respondents in the study mentioned repeatedly was the company’s “superior project management capabilities,” such as comments like:

• A well organized, experienced team providing the proper leadership, technical knowledge, and precise scheduling of material and equipment delivery; • Coordination of architects, engineers, all subcontractors and field workers; and •B ack office staff that achieves a set of critical goals: completing a successful quality project on time and completing under budget.

• Manage the communication and collaboration that must take place among the various players involved, including the project superintendent, administrators, project accountants and the rest of the project team.

• Manage the project’s close out process, including punch list completion and delivery of drawings, maintenance manuals and warranties to the owner.

“ Quality; craftsmanship; they’re particular, committed to turning over a good project.”

“They manage projects very well.” “ Really good project management skills and superintendents.”

“They do a quality project.”

These statements affirmed Fortney & Weygandt’s belief that one of the primary reasons any project will be successful is the strength of the project management team guiding it. That’s the reason for our strong focus on excelling in our project management capabilities and place so much emphasis on building and maintaining the strength of our entire staff.

The Whole Project Management Team is Critical The Project Management Institute defines project management as “the art of directing and coordinating human and material resources throughout the life of a project by using modern management techniques to achieve predetermined objectives of scope, cost, time, quality and participation satisfaction.” Our definition is much simpler. We believe it means: 40TH ANNIVERSARY • 1978-2018

It is the achievement of these objectives – cost, time, quality plus owner satisfaction – that defines successful project management which, in turn, sets a general contractor apart from the rest.

The Role of The Project Manager In our view, the project manager is the most important person responsible for ensuring the success of a project.

It is the project manager who plans, organizes and controls the direction of the project. He or she must: • Ensure the effective utilization of resources, including labor, materials and equipment.

• Manage the project’s scope, budgeting, scheduling and performance requirements.

• Cost control management, including managing change orders, preparing and submitting cost documents, and resolving issues.

Because we believe that a highly successful project management team begins with a highly skilled project manager, all of our project managers are degreed and come to the company with years of experience or are expertly trained by our project management veterans. As long-term employees, our project managers, along with our staff of administrators and project accountants are steeped in the Fortney & Weygandt culture of excellence.

Every member of our project management staff knows the importance of their individual roles and knows that successful projects are those that are planned and have a clear purpose. One important reason for Fortney & Weygandt’s success is that we all understand the critical importance of a superior project management team to bring all of our projects not just to satisfactory conclusions, but to successful conclusions.

As our marketing study showed, our clients have taken notice.

Choosing a General Contractor

“W

hy you?”

It is a common question you receive in any company, no matter what your position. When someone is evaluating your company and your service, they want to know why they should choose you over a competitor.

We have spent the last forty years showing people why they should choose Fortney & Weygandt, Inc. and then proving to them that they made the right decision by successfully delivering a great project and experience. However, the evaluation process has evolved and involves more people than ever before to choose a general contractor. Therefore, we advise assessing these attributes when beginning the construction process.

Accountability When you are first engaging a general contractor, you will want to get a broad overview of who they are that goes beyond the marketing material they have provided or what is available on their website. The best way to achieve this is to request an AIA 305 statement from them. The AIA 305 is a contractor-provided notarized statement that verifies the background and financial stability of the contractor. Depending on your project scope, it is also important to obtain a recent financial statement and proof of their ability to be bonded. This information will provide you with a good overview of their services and allow you to gauge if you want to proceed with the contractor evaluation.

Character As part of your continued evaluation, be sure to check the contractor’s references. Share with the

reference some details about your potential project as you begin the conversation. That way they can offer an informed opinion on how they think the contractor will do on your project based on their experience. Be sure to follow up with the contractor after the reference check if there are discrepancies you want to clarify.

Beyond references, get to know the people you will be working with at the company. If possible, connect with them on the phone. Engage with them in the normal way you like to communicate to see how they interact and if it meets your standards in terms of timeliness and content. Establishing a system of communication early on, which all parties can agree to, will be essential for creating a positive construction experience. You will be spending a lot of time with them over the course of the project – be sure they are people you want to work with.

Experience Ask your prospective general contractor how they will approach

the project. Be sure to get details about how they will schedule and staff the project. Find out what their experience has been with projects like yours. Is your project something they do often? Or does your project contain similar elements of typical projects they perform? Oftentimes, a general contractor has diverse experience that relates to multiple types of buildings.

When evaluating the types of projects they do, also evaluate their current workload. Can they accommodate your project to your standards? General contractors often have multiple projects going on simultaneously and divide their time accordingly. Discuss how the project management staff and superintendent will address your project throughout the duration so it is successfully completed.

Engaging your prospective general contractor in this dialogue should enable you to better understand your contractor and the construction process.

WWW.FORTNEYWEYGANDT.COM

Contact Information Fortney & Weygandt, Inc. 31269 Bradley Road North Olmsted, OH 44070 Matthew Frank, Director of Business Development mfrank@fortneyweygandt.com info@fortneyweygandt.com 440.716.4000 www.fortneyweygandt.com Project Photography Credit: Shooting Star Photography Senior Living images by: Larry Kirk Photography

SAVE THE DATE JANUARY 15-17, 2019 GOLDEN NUGGET BILOXI HOTEL & CASINO IN BILOXI, MS.

WANT TO ATTEND AS AN END-USER OR SPONSOR...

Tuesday Jan 15th, 2019:

• * Afternoon check-in.

• 5:30-7:30 PM: Welcome Reception • 7:30-9:30 PM: Table Top Exhibit, Dinner and Scavenger Hunt

Wednesday, January 16th, 2019:

• 7:45 - 8:45 AM: Breakfast buffet with Round Tables discussions & Speaker.

• 9:00 - 10:15 AM: AIA Seminars.

• 10:15 - 10:45 AM: Coffee Break.

• 10:45 - Noon: AIA Seminars.

• 12:15 - 1:45 PM: Plated Lunch with Speaker.

• 2:00 - 5:30 PM: One-On-One Appts.

• 7:00 - 10:00 PM: Gala Reception, Casino Night at The Maritime Museum

Sponsored by:

Contact David Corson 678.765.6550 or e-mail davidc@ccr-mag.com

Thursday, January 17th, 2019:

End-Users (retailers, hoteliers, restaurateurs, etc.) will receive complimentary hotel, airfare, transportation

www.ccr-summit.com

CIRCLE NO. 63

• 8:00- 9:00 AM: End User Breakfast Only.

• 9:00- 11:00 AM: Local Boat Tour • Early Afternoon Flight Home

JANUARY 15-17, 2019 GOLDEN NUGGET BILOXI HOTEL & CASINO • BILOXI, MS.

REGISTER TODAY AT WWW.CCR-SUMMIT.COM Breakfast Speaker: Carmen

Ciricillo

Carmen Ciricillo is a nationally touring comedian known as “The Construction Comic”. He has appeared on the Discovery Channel as the humorous tool guy and has toured with NASCAR and the Volvo Hard Lunch Speaker: Eric

McElvenny

Eric is an amputee endurance athlete living in Pittsburgh, Pennsylvania. He earned a mechanical engineering degree from the United States Naval Academy in 2006 while preparing for his service as a Marine

Hat Comedy Tour. Thousands of major construction associations and corporation have booked Carmen.

His YouTube videos have views in the millions and his comedy has been heard by many more on XM/Sirius satellite radio.

Corps Infantry Officer. Eric deployed three times as a Marine and on his final tour, an incredible experience in Afghanistan, was wounded after stepping on an IED. Eric suffered the amputation of his right leg below the knee, a life-changing opportunity that began his next journey.

1 and 2- Seminars 9:00 AM - 10:15 AM • January 16th

Steve Bachman President/CEO, Retail Construction Services, Inc.; Vice President, Retail Contractors Association

Potential Effects of Your Contractors Using 1099 Personnel What are the challenges in doing things right? When is a subcontractor a 1099 entity, and when are they deemed an employee? Is it legal to have an unlicensed subcontractor (or a 1099 entity) work on your project, whether you are the owner (Client) or the General Contractor, and what are the legal implications?

Scott Franko Founder, Franko Design Concepts

Building Impressions While Building Our Brands Building anything requires a process. Building the right impressions is an ongoing effort for you, your team, and your organization to better connect with your customers, vendors, and peers. Though you never get a second chance to make a good first impression, building them is the key to success.

3 and 4 - Seminars 10:45 AM - Noon • January 16th

Colleen Biggs Director of Brand Leadership, The Little Gym

Leadership: Leverage Influence and Relationships Over Title and Position Great leaders leverage influence and relationships over title and position. Learn how to lead change by recognizing your greatest value and by impacting others in a positive way. Understanding what drives you and others forward can lead you to your greatest successes......no need to wait for someone else to give you permission to succeed!

Peter E. Strniste Jr. Partner, Robinson & Cole LLP

The Ten Most Negotiated Construction Contract Terms This presentation will review the ten most negotiated contract terms in owner-contractor agreements and subcontracts. We will dissect each of the terms and explain the importance and associated nuances. We will also discuss negotiating strategies and review how these contract provisions have been applied in real life settings; and how courts have interpreted them.

Please select one in each time slot: Seminar 1 All seminars are AIA accredited 1.15 AIA CEUs

Seminar 2

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Return your Seminar selection to David Corson at davidc@ccr-mag.com or fax your selections to 678-765-6551

2019 Commercial Construction & Renovation Summit End-User Complimentary Registration www.ccr-summit.com

Biloxi, MS January 15th-17th, 2019 Application Instructions • Please type or print clearly.

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CCRS 2019 Complimentary Registration includes air fare and transportation to and from Biloxi, Hotel Room for two nights, Activities, Dinner Table Top Exhibit, Breakfast Round Table, Two AIA seminars, Luncheon with Speaker, One-On-One Appointments, Group Activities.

Any incidentals at hotel are responsibility of attendee.

2019 Commercial Construction & Renovation Summit Schedule: Tuesday Jan 15th, 2019: • Afternoon check-in.

• 5:30-7:30 PM: Group Activity • 7:30-9:30 PM: Welcome Reception/ Table Top Exhibit with Dinner.

Requirement to receive complimentary credentials: Attendee must meet and have breakfast and lunch with vendor participants of your choice. In addition must agree to meet at least six vendor participants of your choice for 15 minute meetings on January 16th, 2019 in the afternoon.

Wednesday, January 16th, 2019: • 7:45 - 8:45 AM: Breakfast buffet with Round Tables discussions & Speaker.

• 9:00 - 10:15 AM: AIA Seminars.

• 10:15 - 10:45 AM: Coffee Break.

• 10:45 - Noon: AIA Seminars.

• 12:15 - 1:45 PM: Plated Lunch with Speaker.

• 2:00 - 5:30 PM: One-On-One Appts.

• 7:00 - 10:00 PM: Gala Reception

PAYMENT: Registration: Complimentary

Thursday, January 17th, 2019: • 8:00- 9:00 AM: End User Breakfast Only.

• 9:00- 11:00 AM: Group Activity • Early Afternoon Flight Home

requirements above and agree to abide by all terms and conditions. I am an authorized

Hotel Room: Complimentary Tuesday Group Activity: Complimentary Thursday Group Activity: Complimentary I hereby authorize F&J Publications, LLC to reserve the Summit spots as indicated I acknowledge that I have read the 2019 Commercial Construction & Renovation Summit representative of the company named on this Application and have full power and authority to sign this document. I understand that F&J Publications, LLC reserves the right to decline this document.

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COMMERCIAL CONSTRUCTION & RENOVATION PEOPLE

2019 SCHEDULE: February Tampa, FL

March Dallas, TX

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Atlanta, GA

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Minneapolis, MN

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Dates/location will be confirmed

by December 31st, 2018 on CCRP site at www.ccr-people.com.

For information about membership or events, contact Kristen Corson, kristenc@ccr-people.com • 770.990.7702 For information about co-sponsoring an event, contact David Corson, davidc@ccr-mag.com • 678.765.6550

www.ccr-people.com www.ccr-mag.com CIRCLE NO. 64

SEPTEMBER/OCTOBER 2018

For the Craft Brewing Professional

Ghost of the Rhine How Cincinnati’s favorite craft brewery is igniting a renaissance in the city’s urban core

PLUS: Craft light Measure what matters

insights

“If a craft brewery is nearby or in the building, that’s definitely something many employers will highlight when they look to attract and retain workers.”

Book Rec

Grit: The Power of Passion and Perseverance

By Angela Duckworth

– Craig Van Pelt, JLL’s director of research for the Atlanta region, on how craft beer establishments and their hyper-local fare are becoming a key economic development driver

How personal are you with your customers?

Attention all craft brewers: If you’re going to engage with your community, you’d better get personal. According to the “2018 Adobe Consumer Content Survey,” 67 percent of consumers say it’s important for brands to automatically adjust their content based on their current context.

What happens if you don’t? Uh oh — 42 percent confess to getting annoyed when their content isn’t personalized.

And it gets better. The survey says 33 percent are put off when content is poorly designed, while 29 percent get teed off when the content isn’t optimized for their devices.

6,655 The number of active craft beer breweries (as of June 30) in the United States, according to a report by the Brewers Association (BA). Based on active Alcohol and Tobacco Tax and Trade Bureau (TTB) licenses, there an estimated 2,500 to 3,000 breweries in planning.

BA numbers show that production volume for the craft segment increased 5 percent during the first half of 2018 and is on track with 2017’s numbers.

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SEPTEMBER/OCTOBER 2018

In her New York Times bestselling book, “Grit: The Power of Passion and Perseverance,” Angela Duckworth shows that the secret to outstanding achievement is not talent, but a special blend of passion and persistence she calls “grit.”

The daughter of a scientist who frequently noted her lack of “genius,” the celebrated researcher and professor knows her way around success.

Driven by her early eye-opening stints in teaching, business consulting and neuroscience, Duckworth found that passion and long-term perseverance are key drivers of achievement.

“Grit” spins us through her early years at West Point, the knowledge you can attain through studying peak performance and a series of interviews with dozens of high achievers—from JP Morgan CEO Jamie Dimon to New Yorker cartoon editor Bob Mankoff to Seattle Seahawks Coach Pete Carroll.

See how Duckworth’s ideas about the cultivation of tenacity have helped changed some lives for the better.

Amazingly personal, insightful and inspiring, “Grit” is a book about what goes through your head when you fall down.

It’s a book every craft brewer can benefit from.

CBAM-MAG.COM

MEET LANCE One of Boelter’s regional Field Sales Managers.

His favorite beer style?

German dark lagers.

(800) BEERCUP • BEERCUP.COM

“It’s all about learning each brewery’s unique story and providing innovative, affordable, quality products to match.”

YOU BREW BEER. BOELTER GROWS BRANDS. Lance loves helping breweries and distilleries spread their craft and grow their brands through custom glassware, promotional products, and brand fulfillment services.

ARE YOU READY TO TALK BRANDING OVER A DRINK WITH LANCE OR ONE OF OUR OTHER PASSIONATE REGIONAL SALES MANAGERS? CALL 800 BEERCUP TODAY.

CIRCLE NO. 65

TA L K B R A N D I N G & M O R E W I T H O U R D E D I C AT E D S A L E S M A N AG E R S C A L L (80 0) B E E R C U P T O D AY O R V I S I T TA P.B E E R C U P.C O M / C B A M - M A G T O L E A R N M O R E .

Ghost of the Rhine How Cincinnati’s favorite craft brewery is igniting a renaissance in the city’s urban core

By Michael J. Pallerino to spread its wings. Joining the team was Jim Matt, a brewing guru who also happened to have 20 years of chemistry experience, and Luke Cole, who had been roasting coffee and brewing at Rock Bottom’s downtown Cincinnati brewpub.

The last piece of the puzzle was Dennis Kramer-Wine, who would help form the foundation for the brewery’s self-distribution model.

Together, the Rhinegeist team opened its doors in June 2013, brewing its first batch of beer and innovating a dazzling array of beers for all craft lovers.

CBAM sat down with Bryant to get his insights on why branding is critical in this age.

“We’re in the urban epicenter of Cincinnati’s beer renaissance.” That’s how Bob Bonder and Bryant Goulding, founders of Rhinegeist Brewery, describe the home of their widely popular craft beer. Their story can be traced to the story of their building, which goes back to 1895.

At the turn of the 19th Century, Over-the-Rhine was home to nearly 45,000 inhabitants—most of whom were of German descent. Led by the city’s largest brewery, the Christian Moerlein Brewing Company, Cincinnati was home to 38 breweries.

The Moerlein building, which spanned three city blocks, produced more than 300,000 bbl annually before Prohibition.

So there’s all that history. Fast-forward over 100 years and the story of Rhinegeist starts to take shape. After founding the Tazza Mia coffee business, Bob flirted with the idea of starting his own brewery, getting serious when he discovered Moerlein’s building lying vacant. His first call was to Bryant, who was selling beer on the West Coast for Dogfish Head after a stint with Anderson Valley Brewing. After a few impactful visits to Cincinnati, Bryant joined forces with Bob and the duo started their brewery-building journey.

Their plan revolved around that historic brewery building on 1910 Elm Street. What once was a lifeless brewery became the start of a brand looking

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Give us a snapshot of today’s craft brew market.

When I look at the market today, I see a congested marketplace. Brands that have built a reputation for quality and innovation are growing, but the era of building national brands may be closing.

It’s tougher to grow further away from your home market today. By the time you get to a place like Massachusetts (our furthest territory) you have some amazing regional and local breweries popping up in smaller towns and neighborhoods, and serving the market in a way they weren’t a few

CBAM-MAG.COM

years ago. The further you grow, the greater the challenge to tell your story to an audience further away from home and less inclined to embrace it than those in their backyard.

Where is the next phase of growth taking the marketplace?

You really have to stand for something today. I think there is more growth ahead for brands that make a commitment to innovation and intentional branding.

But you have to be able to cut through the noise, especially in this age of Instagram and interconnectedness, the scale of which is unprecedented in our lifetime. Successful brands must have a branding strategy to get through that congestion.

We saw an opportunity in Cincinnati to bring a brewing tradition back that had been basically lost since Prohibition. We wanted to pick up that history and carry it forward into modern day with a relevant roster of beer styles.

a space for many types to collide delivers a great positive energy to our space & brewery.

Walk us through your branding strategy.

With our historical foundation, we wanted the brand to be clean and minimalistic to speak to our innovative nature and modern stance on beer production. We were drawn to block colors and hoped to create compelling brand mark that would sear itself into your memory. We wanted a look that was unique and contained—that could raise eyebrows, but also be worn by our mom’s. We wanted something edgy that spoke to history, but something vivid that would compel people’s curiosity.

We worked with Helms Workshop out of Austin (Texas) to create our logo and initial can designs.

We brought their team here and toured them

What is the Rhinegeist story from a brand perspective?

We really knew that a key foundational element was entrepreneurial mindset and work ethic. We didn’t have a whole lot of money between us when we started. I used my last $5,000 as a down payment on the brewing system that I discovered when I was in Mexico. When I returned to Cincinnati, we discovered our building in a neighborhood that really offered a special opportunity.

So we let our imagination go from there. Our building’s story goes back to 1895. At the turn of the 19th Century, Over-the-Rhine was home to nearly 45,000 inhabitants—most of them of German descent. There were 38 breweries here.

Our home is in one of them—the Christian Moerlein Brewing Company. It was the city’s largest brewery, which extended over three city blocks and produced more than 300,000 bbl annually. That old bottling plant is our home. Our space, which has more than 120,000 square feet, an old freight elevator and big skylights, fosters community in a way that most buildings don’t anymore.

Our brand is about people—our employees and our customers. When we opened, we had more than 2,000 people come through the weekend we opened. We built a place for gathering—communal tables, ping pong and the occasional dinosaur exhibit. Beer brings people together and creating

through OTR and the building late at night when you could really get a sense of the soul of the place. They brought back to us a concept of “a drop of history in every batch,” and it translated into a logo that delivered on the special space we brew in and yet was vivid and memorable. We wanted to show our community that we are high energy and a little eccentric—that we like to have fun, but also that we don’t take ourselves too seriously.

It has been really informative and rewarding to be able to build an intimate connection with our customers in our taproom. We get a ton of feedback from them on beers—feedback that we can incorporate into what we do and help us move concepts forward.

That’s what makes your culture so important to your team and your customers, right?

Yes, our culture at the brewery is potent. We don’t spend a lot of time defining what it is, but we do

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cover story

spend time investing in communication and respect and a focus on delivering great beer and service to our customers. Our brand is our beer and our people. We never had the intent to sell out and there was power in that from the early beginning in that we aspired to build a brand that would leave a legacy.

One of our goals is to create an employee-owned company. We’re growing toward that with a profit sharing model but more so making decisions always thinking about the impact on the brand. Building sales today at the expense of building our brand in the long run is not something we’re interested in. How do we build our sales strategy to balance brands we have and innovation that could

What’s the biggest issue related to the marketing/sales side of the business?

become key beers in the future? How do we treat people and our customers and our community in a way that grows and gives back in a powerful way over time?

every time then you’re doing something right. With all these options in the market, many consumers are always looking for what’s new and innovating and staying nimble is paramount. We are often looking at the beer world and asking ourselves what’s next.

That question, “what’s next,” is a big issue. It’s hard out there. There’s a degree of sophistication that breweries need in order to break into channels like grocery and convenience. This is where you have to invest in data and have the chops to analyze it, to make a compelling argument for why your brand demands the shelf space.

And that’s really challenging. You have to have great relationships with wholesalers so that they’re keeping your brand paramount, and work hard to understand retailers business models and how your brand best fits into it.

So it’s about what feels right.

I think we have tried to stick our neck out and push in different directions to see what feels right. I think the balance of sticking to the core and being committed to quality and innovation is enough to get into a comfort zone that creates a strong foundation for trial and error.

When it comes to branding, we’ve built a marketing team to support a lot of creativity in packaging that speaks to that. People really love our brand. People love to wear T-shirts that stand for something they believe in. I think they appreciate what we stand for. And that doesn’t come from a strict published code of values that we’ve built, but it’s earned each day with how we treat each other, and how we treat our beer and customers.

We have worked hard to build trust internally and externally, and we hope our brand resonates with that trustworthiness. We work hard every day to deliver on quality and innovation and transparency.

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Sales. There is so much great beer being made today. Every day more breweries are opening up while retail shelves are not getting any bigger. It’s challenging for retailers to find the right mix of brands on their shelves.

Consumers can find great beer in pretty much any neighborhood now, and try a variety of styles at their local breweries. Basically, the consumer has more quality options than ever before. Staying relevant through quality and consistency is paramount. If consumers come back to your brand it is because they know it will deliver what they expect

Is the industry as a whole bonded together by this?

We have a ton of respect for the breweries that have come before us. There was a time when craft beer was a hard sell and many brands that have come before us have paved those tough roads.

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We’re lucky to work in an industry where we can enjoy each other’s products and compete out there in the market. It’s a very co-operative space. But we’re lucky in our industry that when we go home at the end of the day, we have respect for the other breweries that we’re competing against.

I love waking up and going to work in an industry that I love.

We get to pick each other’s brains, and collaborate and learn things from each other, as opposed to other industries where there are sharp elbows and no love lost.

What is the secret to creating a branding story that consumers can buy into?

Bryant Goulding Co-founder & VP Rhinegeist Brewery What's the best thing a customer ever said to you?

There is not a single thing. I am always humbled when your customers compliment the product or branding. The compliments that mean the most are the ones when we are referred to as great partners. We work hard to be someone you want to do business with and it’s satisfying when we get that feedback.

What is your favorite brand story?

Truth. It is what this brewery is built around. We felt like the world did not need another IPA, but if we could brew one that was compelling enough to grab attention we were doing it right.

We knew the quality of our IPA would be a key indicator of future success, so we named it Truth. Without honesty, you really can’t build anything lasting.

It’s authenticity. That’s the word I would use. You have to reflect on who you are. When you put the right people together, you’ll know. You know what your values are and what is the right way to move forward. Your brand broadcasts your personality out there in the world, and you have to be intentional with that.

In this age of polished brands, we all have to enjoy what each other does. We’re not Apple; we’re a handful of hardworking people who enjoy each other and believe in loving and sharing beer. That has to expand into the public and onto the shelves. I think how that story is told is different for every brand, so when you see authenticity it is a critical piece.

You can turn up the volume on who you are and what your brand is. You can shout it from the hilltops with no distortion.

What’s the one thing every brand should do to market their brand?

Take it seriously and have intent. Everything we did as we got the brewery off the ground was thrilling and we worked hard to convey that excitement. So you want to keep the excitement going and deliver

it in a powerful way that keeps people grinning and maybe even get the occasional chuckle.

Do you think that some brands outthink themselves when it comes to branding?

You have to be unique. You don’t want to go through the motions.

It’s quality, not quantity. There are so many ways to tell your story and deliver compelling content.

If you take the time to have good conversations with your team and your customers, you’ll find the right things to say.

Working in the craft beer industry puts me in touch with so many great, hardworking and insightful people. If you’re going through the motions, I feel like you’re in the wrong industry. It’s fantastic what we get to do for work.

What do you see as some of your biggest opportunities moving ahead?

We still have some markets that we can open that are thirsty for the brand. We stayed disciplined in 2018 and did not expand into a single market focusing our growth in our backyard and on leadership internally.

We will look to open just one city in 2019. We also are excited about some innovation projects we have in development—just fired up our 8.5bbl innovation brewhouse in our Spring Grove facility.

Most important is people. We are only five years old and made a big bet last year on scaling our sales organization. We added two national sales account directors, a wholesaler relations director, team leaders in self distribution counties and additional personnel in support roles throughout the system. We’ve built strong teams and focused a lot on communication across departments and what leadership means for us as an organization.

We have many great leaders in our organization in all ranks and that means we get great insight and decision making from within.

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By Eric Johnson

Craft light Understanding the power — and promise — of neon No, this is not about craft beer trends. It’s about another fluid medium—the craft of luminous tubes better known as neon. Light art, light advertising, neon has always been such. Its power to visually influence is incomparable. Neon evokes emotion, triggers memories, and suggests a variety of moods and past experiences.

The craft of neon is alive and well today. Made in America, locally-practiced, often using “ingredients” made by American companies. There’s a bit of a neon “renaissance” happening. In my travels, I’ve even talked with craft brew folks interested to learn the craft of neon.

While obviously different, the crafts of brewing and neon are alike in ways. Art and science.

Hand-crafted by well-trained, passionate practitioners. Requiring years to achieve mastery.

It’s physical work, best performed by folks with serious work-ethic. Projects require a starting vision, and a step-by-step plan, to the end result.

Ultimately, both are created for the appreciation of a broad audience of “consumers.”

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Two tribes, kindred spirits, linked through the celebration of craft and appreciation of the arts. Shared values including the belief in community and traditions of mentorship. Brand identity and visual messaging integral to both professions.

Does neon have “soul?” It always has. Let’s take a look at where it has been and where it is today. Perhaps you’ll find inspiration for embracing neon into your own identity expression.

A bit of history Neon lighting is 100 years old, with a storied past. And like brewing, it has gone through many cycles of societal change. Sometimes it’s been “hot,” sometimes not. Styles come and go.

First commercialized by Frenchman Georges Claude, by the late ‘20s through the ‘30s, neon use boomed worldwide.

Considered the ultimate in modern and high-tech, neon became symbolic of the trends of the time.

Not limited to “light advertising,” neon was widely integrated into architectural design and brand identity expression. The burgeoning movie film industry constructed the greatest theatre marquees of all-time. Neon was the rage.

World War II turned the lights out. Literally. With the post-war boom, neon became the cultural symbol of another era. Think motels, diners and Times Square “spectaculars.”

Las Vegas’ glamour signature was the large-scale neon sign. “Vegas Vic,” the city’s first mega-sign Neon, was built in 1951. It’s in the neon museum today, brilliantly displayed.

The ‘50s saw incredible advance in use of “light” advertising, especially for beer, brands both local and national. This era was also the time for full-on adoption of the fluorescent lamp.

During the ‘60s, neon was increasing embraced as a fine art medium. Renowned artists

Bruce Nauman, Stephen Antonakos, Rudi Stern, Lili Lakich, Martial Raysse and others used luminous tubes for creative expression. Andy Warhol viewed neon as one of “the great modern things.”

Yet, aesthetic trends always evolve. Starting with the ‘70s, neon was seen as less “cool.” Garish, often poorly-maintained signs became the symbol of decay of America’s rust-belt cities. Neon was tacky. Neon was sleazy. Times Square was perceived as the ultimate eyesore of peepshow porno and panhandlers.

Ebbs and flows, by the late ‘80s-early ‘90s, there was a fresh neon renaissance. The suburban skies were ablaze with colored light. Channel letters

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on storefronts, border tubing on buildings, POS signs in windows, neon was everywhere. Similarly with beer advertising. Anheuser Busch rolled out tens of thousands of Budweiser “bowtie” neons.

Every beer brander wanted neons. At peak year, almost a million window-frame neons were made.

The “death” of neon Fast forward, enter the era of LED. By the early 2000s, technology advances brought LED into mainstream lighting applications. Truly revolutionary, the LED is the Edison light bulb of our times.

Early sales pitches by LED marketers took neon head-on. “We’re going to kill neon,” said one European company. In the next 15 years, as LED technology continued to progress rapidly, neon use did indeed diminish. White LEDs took over most sign applications previously using neon-type tube light sources. Similarly with LED substitution for fluorescent lamps, actually.

Today, neon is not dead. True, as a utilitarian light source, LED is prime. For “art light,” there’s still nothing like neon.

Contemporary neon

Neon schools to know • Brooklyn Glass, Brooklyn, New York (http://www.brooklynglass.com/) • FOCI Minnesota Center for Glass Arts, Minneapolis (https://www.mnglassart.org/) • Western Neon School of Art, Seattle (https://wnsaseattle.org/) • Museum of Neon Art, Glendale, California (http://www.neonmona.org/category/education/ )

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Aesthetic appreciation of the art medium is lively and diverse.

Local and national preservation movements abound, dedicated to archiving our neon history.

There are several neon museums across the country. But those ventures are about saving cultural artifacts. Similarly, neon window-frame signs are as collectible as ever. Nostalgia is the word. You can look them all up on the web.

While your browser is open, take a look at what’s happening today with light art. There’s an incredible community of contemporary artists working with luminous tubes and glass. For starters, do a Google Image search for these artists: Shawna Peterson, David Ablon, Wayne Strattman, Evan Voyles, Leo Villareal, Kelsey Fernkopf and Meryl Pataky. There are many more. You’ll experience some stunning creativity.

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branding

Today, neon is not dead. True, as a utilitarian light source, LED is prime.

For “art light,” there’s still nothing like neon.

In the branding/advertising world, neon has been featured in recent campaigns for Prada, Southwest Airlines and Fiat. Spirits brands including Absolut, Bacardi, Bulleit Bourbon have done so as well. Restaurant chains such as Chuy’s Tex Mex apply it prominently. Trade press in restaurant design trends indicate that Neon is perceived as pretty cool. That includes MayJune-2018.pdf

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5/24/18

BrewDog’s use of neon in their global chain of bar/restaurants.

Neon is accessible. From a supply chain perspective, LSI/ Voltarc, Waterbury, Connecticut is the world’s leading provider of glass tubing and electrodes. Joe Walsh, Voltarc’s national sales manager, says business is steady. He confirmed the company’s continuing investment in neon supplies.

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Want some neon for your own? There are hundreds of custom-made neon fabrication shops across the country. There are volume-quantity producers as well. Most notably, Antigo Sign & Display, Antigo, Wisconsin. ASD specializes in the needs/interests of craft brewers. Steve Friend, president of Antigo, is passionate about neon and craft brew. He offers highly convincing arguments for both.

Want to learn how to make neon? There are several excellent schools. You’ll also find that many individual neon craftsmen are welcome to taking on an apprentice or passing on traditions to those with recreational interests. Here are links to a few of the more prominent schools.

Possibilities for neon in craft beer branding/promotion abound. Colored tube light, it’s a powerful, passionate medium. And, there’s nothing like it when done right. Neon signs can last for decades, especially when sourced from tradespeople who are tops in the craft.

This article is a quick teaser on a profession with the heritage of a century. Resources abound if you’d like to learn more. I’m glad to help as well. I have 30 years logged in support of the community.

Feel free to email me at ericj@cbam-mag.com.

Eric Johnson is the strategy director for Craft Brand & Marketing Magazine. He can be reached at ericj@cbam-mag.com.

CIRCLE NO. 67

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MARKETING COMMUNICATIONS www.communicatorsintl.com | info@communicatorsintl.com CIRCLE NO. 68

business

By Eric Balinski

Measure what matters If you don't, everything else is a waste of money

“ Over the years you make lots of mistakes by making it complex and taking too many measurements.”

– Master Shooting Instructor

Measurement is a key component to improve business performance. Business measurement achieves two things: It provides a relative position assessment on how well something is being accomplished at a certain point in time relative to a goal. It also provides information that can enable improvement or correction to the goal achievement.

While the intent of measurement is often right, what typically plays out in business is either measuring everything or claiming some things just cannot be measured—a leap of faith is required.

There have always been questions as to what and how things are measured.

There have been debates about what the dimensions of business performance are that need to be measured and improved.

For craft industry producers this effort may not occur, as often they rely on the

notion that it produces the “finest” item in its class. This is a bit egotistical and potentially detrimental to its long-term growth and prosperity as it inhibits learning or even blocks recognizing changes in the marketplace.

While I spent more than 20 years in large corporations, all of which had dogmatic attention to performance measurement with tools from Deming or the Six-Sigma process, my perspective

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took a radical departure a number of years ago when I attended a weekend to acquire the skills needed to be a master shooting instructor. The weekend was hosted by a luxury craft gun maker with a history of gunsmithing for nearly 100 years at its shooting school.

While the topic of guns is controversial in the United States, put aside your personal beliefs to learn from this craft maker. They are truly at the pinnacle of theirs or any craft industry. They painstaking use hand workmanship to craft products from the finest materials, adding artisans skills with microscopic attention to detail, and finish pieces with finely engraved artwork to create custom pieces that can fetch upward of more than a quarter of a million dollars for a pair of matched side-by-side 12-gauge shotguns. The fortunate owners wait six months or more for their personalized pieces.

Once completed, the owners will spend countless hours on a sporting clays range to fine-tune this work of art to their own body and shooting skills.

My weekend at this school led to a new mindset about performance improvement and measurement. Here is their philosophy: • The right stance—To be an accurate and proficient shooter, it all starts with the person’s stance, that is, what is the body position. If this is wrong, everything will be wrong after that.

• Simplicity leads to reproducibility—In other words; don’t complicate things with too many details, steps and cumbersome things to remember. Focus on the most critical things for success.

•N ever listen to the shooter—Too often a shooter will explain away his performance when he is not hitting the target. When he starts missing he'll make adjustments to his body when in fact it’s the tool that needs adjusting.

• It's very personal—Find out the client’s reason for being. In other words, a competition shooter has very different requirements than the person out for a day of sporting clays with friends.

• Measurements—There is only a few key ones for a gun fitter to take. Too often a gun fitter will take many in the desire to be precise. This can lead to a poor fit or the shooter over thinking things that matter very little.

One way to consider this philosophy is through literal interpretation, such as the shooter is your customer, or the fitter is a person in the craft production process. In keeping with Point two, Simplicity, and Point 4, it is Personal; here's what it means without having a gun debate.

Most craft-based companies do things with precision, with measurement being a key behavior when making their product.

Yet, with business improvement, it's not uncommon to find faith guiding decisions rather the same discipline used to create their product.

Most craft-based companies do things with precision, with measurement being a key behavior when making their product. Yet, with business improvement, it's not uncommon to find faith guiding decisions rather the same discipline used to create their product. As such a business frequently misses meeting goals, not because it's not measuring, but because it is doing these things:

The wrong customer perspective Businesses often measure the wrong things about customers because the business has created the wrong perspective on its customer, such as believing

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a better product is better for customers, when in some cases a better price with the existing product is what the customer really values.

The focus must be on what the customer is trying to experience, why they’re trying to experience it and how it could be better achieved for them.

Consolidated customer viewpoints Many companies seeking to improve do so by surveying customers. These

In short, the essence of measurement for any craft marketer is to improve performance by continually delivering something of value to customers.

happens in the marketplace relative to its goals. Usually the product or service forms the core identity for the business, so measurement is centered on the product or service.

Measuring products against competition Measuring the product/service and business performance relative to the competition is based on the fallacy that the business believes a better product or service wins the customer's business.

In a world of similar customer options, this works until one competitor wakes up and says "enough" and changes the game based upon new value it offers.

Great value creators all share the ability to discover new value, even in mature craft markets. This usually doesn't happen by studying the competition, but by studying the world of the customer.

Measuring too much

survey’s findings too often become a consolidated view rather than developed into an approach that recognizes the different value desired by different buyers.

With consolidated data, the top issues and needs are analyzed to determine where to focus efforts and resources, but the business doesn't learn is that the top needs and issues for each different buyer group.

Measuring what matters to you Businesses often developed measures that it believes are important to its own success and makes assumptions about what the customers’ needs are.

These assumptions about the customer form the basis of what a business thinks it must do to meet its own success criteria.

It focuses on execution and measuring frantically against its internal goals and perhaps getting fairly creative along the way to explain what actually

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Having more data isn’t inherently better. More data can mean a diminishing return in understanding and ability to use information. Eventually there is so much data that no one remembers what the question was the business was trying to answer.

The issue isn’t more data, but tapping the right data, in the right place, at the right time to make better informed decisions.

In short, the essence of measurement for any craft marketer is to improve performance by continually delivering something of value to customers. Value can only come from discovering what really will make a difference to the customers' life.

Therefore measure what will impact customers long before counting how much money the business will make.

Eric Balinski is the owner of Synection, LLC, which is a strategy and growth consultancy firm. For more information, visit: synection.com.

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CIRCLE NO. 69

PROJECTS

PROJECTS • CCD

Commercial Construction Data

F

ollowing is a brief report on new commercial construction projects. The information is presented as a service of Commercial Construction Data, a product of Commercial Construction & Renovation. For more information, visit www.cdcnews.com.

PROJECT NAME

CITY

PROJECT VALUE

SQ. FT.

CONSTRUCTION TYPE

START DATE

Rockville, MD

$3,500,000.00

12,392

Remodel

Q2 2019

McDonald's - Sussex Highway

Seaford, DE

$1,000,000.00

5,823

New Construction

Q1 2019

Starbucks - Wilson Road

Wilmington, DE

$600,000.00

2,371

Addition & Renovation

Q2 2019

BurgerFi

Bethesda, MD

$500,000.00

3,000

New Construction

Q1 2019

AutoZone #6369

Henrico, VA

$1,500,000.00

7,000

New Construction

Q2 2019

Ulta Beauty #1532 - New River Valley Mall

Christiansburg, VA

$350,000.00

10,513

Remodel

Q1 2019

Walmart Supercenter #2576-236 - Front End Transformation and Pick-up Combined

Cross Lanes, WV

$75,000.00

6,420

Renovation

Q1 2019

Towson Row

Towson, MD

$150,000,000.00

1,200,000

New Construction

Q2 2019

Westhampton School Mixed Use Redevelopment

Richmond, VA

$53,000,000.00

255,000

New Construction & Renovation

Q3 2019

RIAlto Condominiums

Washington, DC

$40,000,000.00

96,340

New Construction

Q1 2019

Marriott HQ Hotel

Bethesda, MD

$65,000,000.00

204,805

New Construction

Q3 2019

Tru by Hilton

Washington, DC

$20,000,000.00

65,125

New Construction

Q2 2019

Hilton Garden Inn at Fort Evans

Leesburg, VA

$12,000,000.00

83,000

New Construction

Q1 2019

Student Health Center - University of Virginia

Charlottesville, VA

$100,000,000.00

160,000

New Construction

Q1 2019

New Intermediate School Bristol Virginia Public Schools

Bristol, VA

$37,600,000.00

85,600

New Construction

Q2 2019

Spring Valley High School Renovation

Huntington, WV

$4,025,000.00

168,234

Renovation

Q1 2019

South County Police Station and Animal Services Facility

Fairfax, VA

$33,700,000.00

61,000

New Construction

Q2 2019

Grey Courthouse Renovation

Rockville, MD

$17,000,000.00

91,168

Renovation

Q2 2019

Circuit Courthouse

Charlottesville, VA

$3,397,000.00

10,577

Addition & Renovation

Q2 2019

University of Maryland Medical System Ambulatory Care Center

Baltimore, MD

$56,000,000.00

195,840

New Construction

Q1 2019

Jones and Cabacoy Care Center State of Virginia Department of Veterans Services

Virginia Beach, VA

$37,000,000.00

141,000

New Construction

Q2 2019

RETAIL/RESTAURANTS/QUICK SERVE: Cooper's Hawk Winery

RETAIL/STORES/MALLS:

RESIDENTIAL/MIXED USE:

HOSPITALITY:

EDUCATION:

MUNICIPAL/COUNTY:

MEDICAL:

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COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

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AD INDEX

Advertiser Page Reader Service No.

Advertiser Page Reader Service No.

Advertiser Page Reader Service No.

Ad Art/Genesis Light Solutions....74, 123......41, 62 Argelith Ceramic Tiles................ 105.............54 Beam Team Construction......... 21, 51.....16, 29 Boelter....................................... 141.............65 Boss Facility Services Inc............ 61..............34 Bostik.......................................86-87...........48 The Blue Book........................... 113.............58 Capacity Builders........................ 11................8 Carrier........................................ 85..............47 Cawley....................................... 15..............12 Chainstore Maintenance............ 101.............52

Commerical Construction & Renovation People..................... 138.............64 Commerical Construction & Renovation Project Awards......... 17..............14 Commerical Construction & Renovation Summit................135-137.........63 Communicators International, Inc..... 151.............68 Connect Source Consulting Group......................... 9.................7 Construction Data Co. (CDC)...... 157.............70 CONSTRUCT-ED......................... 117.............60 Construction One......................... 5.................3

Controlled Power........................ 14..............11 DuctSox...................................... 79..............44 Dynamic Air Quality Solutions..... 83..............46 EBI Consulting............................ 47..............27 Egan Sign................................... 43..............25 F&D Commercial......................... 45..............26 Federal Heath............................. 69..............38 FPL............................................. 35..............22 Garland........................................ 8.................5 Georgia Printco.......................... 155.............69 GGS Partners.............................. 16..............13 Global Facility Management & Construction........................... 111.............57 Heritage Fire Security................. 75..............42 Immersion Data Solutions.......... 107.............55 Insight........................................ 59..............33 Jesco Lighting Group.................. 27..............19 Lakeview Construction, Inc......... 33..............21 Laticrete..................................... 19..............15 LCS............................................ 63..............35 Lead Up for Women................ CVR2-1............1 Lido Lighting............................... 57..............32 Loeb Lighting.................................109..............56 MainSource Roof Management..... 71..............39 Metropolitan Ceramics............... 150.............67 Mike Levin.................................. 91..............49 NAC Products............................ 103.............53 National Flooring Equipment....... 25..............18 National Pavement...................... 67..............37 National Terrazzo & Mosaic Association..................... 37..............23 Newton........................................ 3.................2 Pacifica Contractors.................... 97..............50 Paint Folks.................................. 73..............40 Permit.com................................. 29..............20 Philadelphia Sign........................ 39..............24 Phoenix Drone Pros................... 115.............59 Poma Retail Developement, Inc.... 119.............61 Pukka........................................ 149.............66 Refrigeration Technologies..............81...............45 Retail Maintenance Specialists...... 49..............28 Rockerz, Inc................................. 7.................4 Schimenti............................... 8, CVR4......6, 72 ShopTalk 360.............................. 13................9 Smart Service...........................76-77...........43 StoreCrafters Inc......................... 55..............31 Tricarico Architecture and Design PC............................ 53..............30 Wagner....................................... 13..............10 Warner Bros.............................. CVR3............71 Window Film Depot..................... 23..............17 Wolverine Building Group............ 99..............51 ZipWall....................................... 65..............36

Legal Notice Statement of Ownership, Management, and Circulation (Requester Publications Only) 1. Publication Title: Commercial Construction & Renovation 2. Publication Number: 2329-7441 3. Filing Date: September 25, 2018 4. Issue Frequency: Bi-Monthly 5. Number of Issues Published Annually: 6 6. Annual Subscription Price (if any): $50.00 7. C omplete Mailing Address of Known Office of Publication (Not printer): 358 Aviemore Lane, Suwanee, GA 30024 Contact Person: David Corson, Telephone: 678-765-6550 8. C omplete Mailing Address of Headquarters or General Business Office of Publisher: 358 Aviemore Lane, Suwanee, GA 30024 9. F ull Names and Complete Mailing Addresses of Publisher and Editor: Publisher: David Corson, 358 Aviemore Lane, Suwanee, GA 30024 Editor: Mike Pallerino, 1520 Dawn Valley Trail, Cumming, GA 30040 10.Owner: David Corson, 358 Aviemore Lane, Suwanee, GA 30024 11. K nown Bondholders, Mortgagees, and Other Security Holders Owning or Holding 1 Percent or More of Total Amount of Bonds, Mortgages, or Other Securities: None 12. Not applicable 13. Publication Title: Commercial Construction & Renovation 14. Issue Date for Circulation Data Below: July/August 2018 15. Extent and Nature of Circulation

Average No. Copies No. Copies of Single

Each Issue During Issue Published

Preceding 12 Months Nearest to Filing Date A. Total Number of Copies (Net press run) B. L egitimate Paid and/or Requested Distribution (By Mail and Outside the Mail) (1) Outside County Paid/Requested Mail Subscriptions stated on PS Form 3541.

(Include direct written request from recipient, telemarketing and Internet requests from recipient, paid subscriptions including nominal rate subscriptions, employer requests, advertiser’s proof copies, and exchange copies.)

(2) In-County Paid/Requested Mail Subscriptions stated on PS Form 3541.

(Include direct written requests from recipient, telemarketing and internal requests from recipient, paid subscriptions including nominal rate subscriptions, employer requests, advertisers’ proof copies, and exchange copies.

(3) Sales Through Dealers and Carriers, Street Vendors, CounterSales, and Other Paid or Requested Distribution Outside USPS® (4) Requested Copies Distributed by Other Mail Classes Through the USPS C. Total Paid and/or Requested Circulation (Sum of 15b (1), (2), (3), and (4)) D. Nonrequested Distribution (By Mail and Outside Mail) (1) Outside County Nonrequested Copies Stated on PS Form 3541 (include Sample copies, Requests Over 3 years old, Requests induced by a Premium, Bulk Sales and Requests including Association Requests, Names obtained from Business Directories, Lists, and other sources) (2) In-County Nonrequested Copies Stated on PS Form 3541 (include Sample copies, Requests Over 3 years old, Requests induced by a Premium, Bulk Sales and Requests including Association Requests, Names obtained from Business Directories, Lists, and other sources) (3) Nonrequested Copies Distributed Through the USPS by Other Classes of Mail (e.g. First-Class Mail, Nonrequestor Copies mailed in excess of 10% Limit mailed at Standard Mail® or Package Services Rates) (4) Nonrequested Copies Distributed Outside the Mail (Include Pickup Stands, Trade Shows, Showrooms and Other Sources)

4,716

4,381

2,915

2,735

0

0

146

98

E. Total Nonrequested Distribution (Sum of 15d (1), (2), (3) and (4)) F. Total Distribution (Sum of 15c and e) G. Copies not Distributed (See Instructions to Publishers #4, (page #3)) H. Total (Sum of 15f and g) I. Percent Paid and/or Requested Circulation.

1,549 4,483 233 4,716 65.6%

1,435 4,185 196 4,381 65.7%

16. Electronic copy circulation a. Requested and Paid Electronic Copies 0 b. Total Requested and Paid Print Copies (Line 15c) + Requested/Paid Electronic Copies (Line 16a) 2,934 c. Total Requested Copy Distribution (Line 15f) + Requested/Paid Electronic Copies (Line 16a) 4,483 d. Percent Paid and/or Requested Circulation (Both Print & Electronic Copies) (16b divided by 16c x 100) 65.6% X I certify that 50% of all my distributed copies (electronic and print) are legitimate requests or paid copies.

0 2,750 4,185 65.7%

0

0

19 0 2,934

15 0 2,750

1,403

1,337

0

0

17. P ublication of Statement of Ownership for a Requester Publication is required and will be printed in the issue of this publication.: September/October 2018 18. S ignature and Title of Editor, Publisher, Business Manager, or Owner David M. Corson, September 25, 2018.

I certify that all information furnished on this form is true and complete. I understand that anyone who furnishes false or misleading information on this form or who omits material or information requested on the form may be subject to criminal sanctions (including fines and imprisonment) and/ or civil sanctions (including civil penalties).

158

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159

PUBLISHER

PUBLISHER’S PAGE

by David Corson

Row, row, row your boat... across the ocean?

T he premier event in ocean rowing is the "Talisker Whisky Atlantic Challenge," which starts in December. The 3,000-mile race goes from San Sebastian in La Gomera, the Canary Islands, Spain to Nelson’s Dockyard, English Harbour, Antigua and Barbuda.

The event brings together teams from across the globe with the same race objective: To take on the unique experience of crossing the Atlantic Ocean in a rowing boat.

Yes, I said row boat.

Each rowing team battles sleep deprivation, salt sores and physical extremes inflicted by the race. Here are some interesting race facts from a project point of view: • Over the race, each team will row in excess of 1.5 million oar strokes.

• Rowers will row for two hours and sleep for two hours, constantly, 24 hours a day.

• More people have climbed Everest than rowed across the ocean.

• At its deepest, the Atlantic Ocean is 5.28 miles deep.

• The waves the rowers will experience can measure up to 20 feet high.

• The teams are supported 24/7 by two land-based duty officers.

• In the 2016 race, solo rower Daryl Farmer arrived in Antigua after 96 days, rowing without a rudder to steer with for nearly 1,200 miles/40 days.

• Each rower needs to aim to consume 2.6 gallons of water per day.

• Rowers burn in excess of 5,000 calories per day.

• Each rower loses on average 26.4 pounds crossing the Atlantic Ocean.

• Each rower is expected to use 800 sheets of toilet paper during their crossing.

My alma mater, the University of Denver (DU), is working with “Fight Oar Die,” the first-all-American, military veteran, ocean rowing team, which is participating in the race across the Atlantic ocean.

Dr. Jacob N. Hyde, faculty director from The Sturm Specialty in Military Psychology at DU, will be conducting research during the race with the military vet rowers

Each stroke rowed increases the momentum toward increasing awareness of and support for the cognitive, behavioral and physical health of U.S. military/veteran.

Commercial Construction & Renovation (ISSN 2329-7441) is published bi-monthly by F&J Publications, LLC. The opinions expressed by authors and contributors to Commercial Construction & Renovation are not necessarily those of the editors or publisher. Commercial Construction & Renovation is not responsible for unsolicited manuscripts, photographs or artwork. Unsolicited materials will only be returned if a self-addressed, postagepaid envelope is included. Articles appearing in Commercial Construction & Renovation cannot be reproduced in any way without the specific permission of the publisher or editor.

160

to figure out better ways to survive in stressful circumstances. He also will be examining how to come out of the experience without negative outcomes—lessons learned that can apply to all of us on any given day.

Each stroke rowed increases the momentum toward increasing awareness of and support for the cognitive, behavioral and physical health of U.S. military/veterans along with us regular folks too that

undergo stress with the daily business grind in getting things done on time and under budget.

Talk about project management and achieving the goal of finishing the race & alive - we all could learn something from their actions. We wish all the teams well in the rowing race across the Atlantic ocean.

If you'd like to find out more or donate to this worthy cause, please visit usvetrow.org.

To all, have a positive fourth quarter in the remainder of 2018.

As you plan for the New Year ahead, we hope you will plan to attend our January 15th-17th, 2019 Summit in Biloxi, Mississippi. CCR

Subscription: 1 year, $50 in U.S., Canada and Mexico; single copies, $10. 1 year, $190 International surface; $290 International air mail; International single copies $25. Printed in U.S.A. Known office of publication: 358 Aviemore Lane, Suwanee, GA. 30024. Periodicals postage paid at Suwanee, GA. 30024, and additional mailing offices. POSTMASTER: Send address changes to Commercial Construction & Renovation, P.O. Box 3908, Suwanee, GA 30024.

COMMERCIAL CONSTRUCTION & RENOVATION — SEPTEMBER : OCTOBER 2018

™ and © 2018, Warner Bros. Entertainment Inc.

CIRCLE NO. 71

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INSIDE THIS ISSUE: RCA Hosts First Superintendent Training Program Workshop.............. pg2

Member Directory......................... pg 4-5

10 Reasons Why Subcontractors President’s Message....................... pg 3 Should Love ConsensusDocs............ pg 7

FALL EDITION • 2018

NEWSLETTER

RCA’s Scholarship Program: Making A Difference

By Matthew Brecker, Project Manager, De Jager Construction, Inc This past March, I spoke at the Annual RCA Conference in Texas regarding the impact of the RCA Scholarship Program. In 2008, I received a scholarship from the RCA that truly impacted me.

I began my working career as a framing carpenter building houses for small general contractors locally while in high school. I enjoyed working with my hands and seeing the fruits of my labor. I quickly moved into light commercial work as a carpenter and as a general trades contractor.

I decided at that time to enter college in hopes of pursuing a degree in construction management.

Matthew Brecker was the inaugural winner of RCA’s Intern Scholarship in 2008. While studying Construction Management at Ferris State University, he interned at De Jager Construction, Inc. (Grand Rapids, MI) in the Take Off department.

We asked Matthew to share his experience as a scholarship recipient at our 2018 Annual Meeting and with our readership at large in this newsletter.

College was expensive! I began my college education attending our local community college at night and working during the day. This allowed me to continue my hands on experience and also pay for college. But it was difficult. I was attending college four nights a week from 6:00-10:00 pm after a long day of work. I needed a break from the physical labor and decided to pursue a job in an office geared more towards my end goal of construction management.

I found Dan De Jager!

In my junior year of college, I was hired by Dan. I continued to work for him during the day and attend school at night. I transferred to a university to complete my bachelor’s in construction management. During my senior year, Dan brought my attention to the RCA and their opportunities.

As if I wasn’t busy enough working for Dan or attending night school, I also thought it was a good time to get married. Times were exciting to say the least!

The RCA blessed me by assisting me financially with a scholarship my senior year. What I didn’t realize at the time was that while the financial reward was helpful, the underlying reward was much more priceless. I graduated with honors (after six years), got married, and left De Jager Construction. Times were tough in 2008, work was slow, and I needed to broaden my skills. I left and went into the heavy commercial building world.

I joined a national construction management firm and started climbing the ladder. After seven years of building schools, hospitals, tunnels, park decks, storage facilities, and much more, I realized something wasn’t right.

My wife described me as a zombie. I would return home after work and not engage with her or my two boys. I was constantly attending nightly dinners, galas, and meetings. Work life balance was off.

The RCA made an impression on me. When I received their scholarship, it left me marked. The RCA was always in the back of my head and so was retail work. The sense of community, purpose, and commitment the RCA embodies wouldn’t leave me. I had a decision to make. Either continue with my current company or move back to the RCA and Dan De Jager. I decided to leave and rejoin the RCA and De Jager Construction and have never looked back.

Providing scholarship to young individuals is not simply about giving out money. It is an investment into the future. Yes, some recipients may never be heard from again, but some will. And those that you will hear from will be the ones that will have the biggest impact on the RCA’s future. So please understand how important this scholarship program is and continue to support this worthy cause.

Applications for the 2018 Intern Scholarship will be open soon. All RCA member companies are eligible to submit a nomination for an intern that worked with the company during this year.

In addition to the Intern Scholarship, RCA issued a national call for applications for our general scholarship program. Scholarship criteria included enrollment in a construction management or related program, rising junior or senior, attending school full-time, a major GPA of at least 3.25, and an overall GPA of at least 3.0. Applicants were required to submit a letter of reference and a personal statement that addressed how the Retail Contractors Scholarship would

RCA 2018 Scholarship Recap

enable them to achieve their goals, what sets them apart from their peers, their undergraduate academic goals, and their ideal career. Complete applications are reviewed and scored by the Scholarship Committee, comprised of Board members and Advisory Board members.

After a blind review of candidates by RCA’s Scholarship Committee, 12 construction management students were awarded scholarships of $1,500 for their fall 2018 semester: • Chandler Blatt, Ferris State University • Nicholas Morrison, Roger Williams University • Dakota Collins, Colorado State University • Jasmine Ohi, The Catholic University of America • Andrea Fredericks, Wentworth Institute • Nick Turner, Missouri State University of Technology • Daniel Waldmann, Ohio Northern University • Jacob Garbarino, Michigan State University • Steven Weiblinger, The Catholic University • Levi Hargrove, Missouri State University of America • Jack Jambor, Colorado State University • Samuel McArthur, Kansas State University (Continued on page 6 )

RCA’s mission is to promote professionalism and integrity in retail construction through industry leadership in education, information exchange, and jobsite safety.

NEWSLETTER

RCA Hosts First Superintendent Training Program Workshop RCA’s first Superintendent Training Program Workshop was held in Dallas, TX, September 21-22. The two-day session was attended by 28 superintendents and project managers representing 16 member companies.

Attendees with at least three years of experience as a superintendent who also completed OSHA 30 training and passed the end-of-workshop exam, were awarded the RCA Retail Superintendent Certificate.

The first class of RCA Certified Retail Superintendents.

Michael Watson & Paul D’Agostino, Schimenti Construction Company, display their Certified Retail Superintendent Certificates.

2

FALL EDITION • 2018

The first workshop was received with positive feedback from the superintendents in attendance as well as their company owners. Building on the success of the beta program in Dallas, additional sessions are planned for December, a traditionally slow time for GCs. Members will receive an email soon with details and registration information.

ADVISORY BOARD

President’s Message Rick Winkel, CEO, Winkel Construction, Inc.,

I hope everyone is staying busy and having a great year thus far! I am very excited to share that we held the first RCA Superintendent Training Program workshop in Dallas, TX, in September. I want to express my appreciation to the committee members who worked so hard to launch this program: Mike Wolff (chairman), Steve Bachman, Barney Danzansky, Ken R. Sharkey, Donald Bloom, Randy Danielson, Curt Rick Winkel Kiesow, Ken Christopher, and Jason Miller. These individuals spent many hours working to develop the program outline, curriculum, and exam, along with Mike Clancy and his team at FMI. It is the goal of the RCA for this program to become the premier retail superintendent training program in our industry.

We have already secured dates for additional training workshops in December and will be sending information to the membership soon. Be on the lookout for details, and be sure to register early, as space is limited.

We conducted our summer Board meeting in August at Oceans Edge on Cape Cod. We were joined by six advisory board members and two past presidents, Matt Schimenti and Art Rectenwald. The meeting was productive, and included:

I want to encourage everyone to attend our upcoming events along with the regional CCRP/RCA functions in cities near you.

• Updates from each committee chair, including the final details of the Superintendent Training Program, a proposal for revisions to the Scholarship Program, and the latest activities of the Military Service Initiative; • Approval of two new members, Frontier Building Corp. (Miami, FL) and Encore Construction, Inc. (Annapolis, MD); the Board subsequently approved National Contractors (Excelsior, MN); and • Appointment of the Nominating Committee for the 2019 board election; Mike McBride will chair and Mike Wolff and Phil Eckinger will serve on the committee.

We also finalized plans for our reception during the CenterBuild Conference in Phoenix, AZ during the last week of November, and discussed possible speakers for the Annual Conference in Dallas, TX (to be held prior to SPECS in March, 2019).

I want to encourage everyone to attend our upcoming events along with the regional CCRP/RCA functions in cities near you.

If you have any feedback or ideas for the organization, please contact me. We are always looking for ways to continue strengthening the RCA. I hope everyone has a successful year!

Rick

— rickw@winkelconstruction.com

Chuck Barnes - Spinoso Real Estate Group

Jeffrey D. Mahler - L2M, Inc.

Ken Christopher - LBrands

Jason Miller - JCPenney Company

Mike Clancy - FMI

Steven R. Olson, AIA - CESO, Inc.

Craig Hale, AIA -

Kristen Roodvoets - SmileDirectClub

HFA - Harrison French Associates

Brad Sanders - CBRE | Skye Group

COMMITTEE CHAIRS EDUCATION/CAREER DEVELOPMENT COMMITTEE Mike Wolff

SCHOLARSHIP & STUDENT OUTREACH

MARKETING/COMMUNICATIONS

Justin Elder 952-345-6069 justin@elderjones.com

909-949-0380 mike@timberwolff.com

Jack Grothe 909-993-9332 jackG@JGConstruction.com

Mike McBride 817-302-2050 mikem@westwoodcontractors.com

MEMBERSHIP

SPONSORSHIP/MEMBER BENEFITS

Hunter Weekes 864-233-0061 hweekes@weekesconstruction.com

Phil Eckinger 330-453-2566 phil@eckinger.com

MILITARY SERVICE INITIATIVE

STRATEGIC PLAN

Jay Dorsey 281-485-4700 J.Dorsey@triadrc.com

Eric Handley 847-856-0123 eric.handley@warandolph.com

SAFETY

TECHNOLOGY

David Martin 920-490-3104 david@hjmartin.com

Robert Moore 714-491-1317 RAMoore@gray.com

OFFICERS President - Rick Winkel

Secretary/Treasurer - Ray Catlin

Vice President - Steve Bachman

Immediate Past President - Brad Bogart

Winkel Construction, Inc.

Retail Construction Services, Inc.

Schimenti Construction Company Bogart Construction, Inc.

BOARD OF DIRECTORS 2021 Jay Dorsey

2020 Mike Wolff Timberwolff Construction, Inc.

2021 Phil Eckinger

2019 Ray Catlin

2021 Jack Grothe

2019 Eric Handley

2021 David Martin

2020 Steve Bachman

2021 Mike McBride

2020 Brad Bogart

2021 Hunter Weekes

2020 Justin Elder

Triad Retail Construction, Inc. Eckinger Construction Co. JG Construction

Schimenti Construction Company William A. Randolph, Inc.

H.J. Martin & Son, Inc. Westwood Contractors Weekes Construction, Inc.

Retail Construction Services, Inc. Bogart Construction, Inc. Elder-Jones, Inc.

2020 Robert Moore Gray

2020 Rick Winkel

Winkel Construction, Inc.

PAST PRESIDENTS David Weekes 1990-1992 W. L. Winkel 1993 Robert D. Benda 1994 John S. Elder 1995 Ronald M. Martinez 1996 Jack E. Sims 1997 Michael H. Ratner 1998 Barry Shames 1999 Win Johnson 2000 Dean Olivieri 2001

Thomas Eckinger 2002 James Healy 2003 Robert D. Benda 2004-2006 K. Eugene Colley 2006-2008 Matthew Schimenti 2008-2012 Art Rectenwald 2012-2014 Mike Wolff 2014-2016 Robert Moore 2016-2017 Brad Bogart 2017-2018

2018 • FALL EDITION

3

NEWSLETTER

RCA Membership

RCA members must meet and maintain a series of qualifications and are approved by the Board of Directors for membership. They have been in the retail construction business as general contractors for at least five years; agree to comply with the Association’s Code of Ethics and Bylaws; are properly insured and bonded; are licensed in the states in which they do business; and have submitted letters of recommendation.

COMPANY CONTACT Acme Enterprises, Inc. Robert Russell All-Rite Construction Co., Inc. Warren Zysman Atlas Building Group Brian Boettler BALI Construction Kevin Balestrieri Bogart Construction, Inc. Brad Bogart Buildrite Construction Corp.

Bryan Alexander Burdg, Dunham and Associates Harry Burdg Comet Construction Bernard Keith Danzansky Commercial Contractors, Inc. Kenneth Sharkey Commonwealth Building, Inc. Frank Trainor Construction One, Inc. Bill Moberger David A. Nice Builders Brian Bacon De Jager Construction, Inc. Dan De Jager Desco Professional Builders, Inc. Bob Anderson DGC Capital Contracting Corp.

Gerry Ryan Diamond Contractors Lori Perry DLP Construction Dennis Pigg, Jr. E.C. Provini, Co., Inc. Joseph Lembo Eckinger Construction Company Philip Eckinger EDC Christopher Johnson ELAN General Contracting Inc. Adrian Johnson Elder-Jones, Inc. Justin Elder Encore Construction, Inc. Joe McCafferty Engineered Structures, Inc. Mike Magill Fi Companies Kevin Bakalian Fortney & Weygandt, Inc. Greg Freeh Fred Olivieri Construction Company Dean Olivieri Frontier Building Corp.

Andrew Goggin Fulcrum Construction, LLC Willy Rosner Go Green Construction, Inc. Anthony Winkco Gray Robert Moore H.J. Martin & Sons, Inc. David Martin Hanna Design Group Jason Mick Harmon Construction, Inc. William Harmon Hays Construction Company, Inc. Roy Hays Healy Construction Services, Inc. James Healy Herman/Stewart Construction Terry Varner Howard Immel Inc. Pete Smits International Contractors, Inc. Bruce Bronge J. G. Construction Jack Grothe James Agresta Carpentry Inc. James Agresta KBE Building Corporation Michael Kolakowski Kerricook Construction, Inc. Ann Smith Lakeview Construction, Inc. Kent Moon Management Resources Systems, Inc. Doug Marion Marco Contractors, Inc. Martin Smith Metropolitan Contracting Co., Ltd. Jane Feigenbaum Montgomery Development Carolina Corp. John Fugo Murray Costello Construction, Inc. Murray Costello National Building Contractors William Corcoran National Contractors, Inc. Michael Dudley Pinnacle Commercial Development, Inc. Dennis Rome Prime Retail Services, Inc. Donald Bloom PWI Construction, Inc. Jeff Price R.E. Crawford Construction LLC Jeffrey T. Smith Rectenwald Brothers Construction, Inc. Art Rectenwald Retail Construction Services, Inc. Stephen Bachman Retail Contractors of Puerto Rico Sean Pfent Rockford Construction Co. Thomas McGovern Royal Seal Construction, Inc. Gene Colley Russco, Inc. Matthew Pichette Sachse Construction and Development Corp. Jeff Katkowsky

PHONE STATE EMAIL MEMBER SINCE 586-771-4800 MI rrussell@acme-enterprises.com 2009 973-340-3100 NJ warren@all-riteconstruction.com 1993 636-368-5234 MO bboettler@abgbuilds.com 2017 925-478-8182 CA kevin@bali-construction.com 2017 949-453-1400 CA brad@bogartconstruction.com 2008 770-971-0787 GA bryan@buildriteconstruction.com 2013 816-583-2123 MO harry@burdg-dunham.com 2016 561-672-8310 FL barney@danzansky.com 2016 616-842-4540 MI ken.t.sharkey@teamcci.net 1990 617-770-0050 MA frankt@combuild.com 1992 614-235-0057 OH wmoberger@constructionone.com 2015 757-566-3032 VA bbacon@davidnicebuilders.com 2011 616-530-0060 MI dandj@dejagerconstruction.com 1990 860-870-7070 CT banderson@descopro.com 1995 914-664-7244 NY gryan@dgccapital.com 2013 816-650-9200 MO loriperry@diamondcontractors.org 2015 770-887-3573 GA dpigg@dlpconstruction.com 2008 732-739-8884 NJ jlembo@eprovini.com 1992 330-453-2566 OH phil@eckinger.com 1994 804-897-0900 VA cjohnson@edcweb.com 1998 619-284-4174 CA ajohnson@elangc.com 2010 952-345-6069 MN justin@elderjones.com 1990 410-573-5050 MD joe@encoreconstruction.net 2018 208-362-3040 ID mikemagill@esiconstruction.com 2016 732-727-8100 NJ kbakalian@ficompanies.com 2017 440-716-4000 OH gfreeh@fortneyweygandt.com 2013 330-494-1007 OH dean@fredolivieri.com 1992 305-692-9992 FL agoggin@fdllc.com 2018 770-612-8005 GA wrosner@fulcrumconstruction.com 2014 412-367-5870 PA anthony@ggc-pgh.com 2017 714-491-1317 CA ramoore@gray.com 2005 920-494-3461 WI david@hjmartin.com 2016 847-719-0370 IL jmick@hannadesigngroup.com 2016 812-346-2048 IN bill.harmon@harmonconstruction.com 2017 303-794-5469 CO r.hays@haysco.biz 2002 708-396-0440 IL jhealy@healyconstructionservices.com 1996 301-731-5555 MD tvarner@herman-stewart.com 1995 920-468-8208 WI psmits@immel-builds.com 2018 630-834-8043 IL bbronge@iciinc.com 1995 909-993-9332 CA JackG@jgconstruction.com 1998 201-498-1477 NJ jim.agresta@jacarpentryinc.com 2013 860-284-7110 CT mkolakowski@kbebuilding.com 1998 440-647-4200 OH ann@kerricook.com 2012 262-857-3336 WI kent@lvconstruction.com 1998 336-861-1960 NC dmarion@mrs1977.com 1992 724-741-0300 PA marty@marcocontractors.com 1994 210-829-5542 TX jfeigenbaum@metcontracting.com 1995 919-969-7301 NC jfugo@montgomerydevelopment.com 1999 239-482-2770 FL Susan@MCIUSA.com 2014 651-288-1900 MN bill@nbcconstruction.us 2013 952-881-6123 MN mdudley@ncigc.com 2018 732-528-0080 NJ dennis@pinnaclecommercial.us 2012 866-504-3511 GA dbloom@primeretailservices.com 2014 480-461-0777 AZ price@pwiconstruction.com 2003 941-907-0010 FL jeffs@recrawford.com 2011 724-772-8282 PA art@rectenwald.com 1996 651-704-9000 MN sbachman@retailconstruction.com 1998 586-725-4400 MI spfent@rcofusa.com 1996 616-285-6933 MI info@rockfordconstruction.com 2014 817-491-6400 TX gene@royalseal.com 1994 508-674-5280 MA mattp@russcoinc.com 1995 248-647-4200 MI jkatkowsky@sachseconstruction.com 2009 (Continued on page 5)

4

FALL EDITION • 2018

Scheiner Commercial Group, Inc. Schimenti Construction Company, Inc. Shames Construction Co., Ltd. Singleton Construction, LLC Solex Contracting Southwestern Services Sullivan Construction Company Taylor Brothers Construction Company, Inc. TDS Construction, Inc. Thomas-Grace Construction, Inc. Timberwolff Construction, Inc. TJU Construction, Inc. Tom Rectenwald Construction, Inc. Trainor Commercial Construction, Inc. Travisano Construction, LLC Tri-North Builders, Inc. Triad Retail Construction Warwick Construction, Inc. Weekes Construction, Inc. Westwood Contractors, Inc. William A. Randolph, Inc. Winkel Construction, Inc. Wolverine Building Group Woods Construction, Inc.

Joe Scheiner Matthew Schimenti Carolyn Shames Denise Doczy-Delong Gerald Allen John S. Lee, Amanda Sullivan Jeff Chandler Robert Baker Don Harvieux Mike Wolff Tim Uhler Aaron Rectenwald John Taylor Peter J. Travisano Randy Danielson Jay Dorsey Walt Watzinger Hunter Weekes Mike McBride Tony Riccardi Rick Winkel Michael Houseman John Bodary

719-487-1600 914-244-9100 925-606-3000 740-756-7331 951-308-1706 817-921-2466 954-484-3200 812-379-9547 941-795-6100 651-342-1298 909-949-0380 530-823-7200 724-452-8801 415-259-0200 412-321-1234 608-271-8717 281-485-4700 832-448-7000 864-233-0061 817-302-2050 847-856-0123 352-860-0500 616-949-3360 586-939-9991

CO NY CA OH CA TX FL IN FL MN CA CA PA CA PA WI TX TX SC TX IL FL MI MI

joe@scheinercg.com 2012 mschimenti@schimenti.com 1994 cshames@shames.com 1994 denisedelong@singletoncontruction.net 2012 jerry@solexcontracting.com 2015 JLee@southwesternservices.com 2017 amanda@buildwithsullivan.com 2012 jchandler@tbcci.com 2014 inbox@tdsconstruction.com 1994 don.harvieux@thomas-grace.com 2012 mike@timberwolff.com 2008 tim@tjuconstruction.com 2016 arectenwald@trcgc.net 2010 john.taylor@trainorconstruction.com 2012 pj@travisanocontruction.com 2015 rdanielson@tri-north.com 2015 j.dorsey@triadrc.com 2013 walt@warwickconstruction.com 2008 hweekes@weekesconstruction.com 1990 mikem@westwoodcontractors.com 1990 tony.riccardi@warandolph.com 2011 rickw@winkel-construction.com 1990 mhouseman@wolvgroup.com 2012 jbodary@woodsconstruction.com 1996

Visit retailcontractors.org to view the profile of each RCA member company.

Click on “Find a Contractor” on the home page to search the member list.

Please notify the RCA Office (800-847-5085 or info@retailcontractors.org) of any changes to your contact information.

RCA Members Pre-Show Discount Expires Feb.14

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2018 • FALL EDITION

5

NEWSLETTER (Continued from page 1 )

Christian Elder Memorial Scholarship Chaste Muramuna, a freshman enrolled the construction management program at Minnesota State University Mankato, was awarded the 2018 Christian Elder Memorial Scholarship.

The scholarship was established in 2008 in memory of Christian Elder, who died in 2007 at the age of 38.

Christian was a project manager with Elder-Jones, Inc., a charter member of the RCA. The scholarship is awarded to only to students at Minnesota State University Mankato.

John and Sherry Elder with Chaste Muramuna at the Minnesota State University Mankato scholarship awards ceremony.

Program Changes for 2019 In response to feedback from our members, RA is restructuring the scholarship program for the 2019 cycle. Our goal is to develop relationships with schools with strong construction management programs, where RCA representatives can make scholarship and classroom presentations to educate students about opportunities in retail construction. We also want to ensure a geographically diverse pool of schools, in hopes of connecting these top students with our members across the country. Lastly, to make a greater impact, we are increasing our scholarship award from $1,500 to $3,000.

Beginning in 2019, a student from each of the following schools will be selected to receive a Retail Contractors Scholarship: Bowling Green State University, California Polytechnic State University, Clemson University, Kansas State University, Minnesota State University Mankato, Purdue University, Pratt Institute, and Texas A&M University.

RCA’s scholarship program is made possible with the support of our members. We would like to thank the following RCA members for making a contribution to the Scholarship Fund in FY18 (May 2017-April 2018): $1,500 and above Elder-Jones, Inc. Triad Retail Construction $1,000 Weekes Construction, Inc. Westwood Construction, Inc.

$500 Commonwealth Building, Inc Fred Olivieri Construction Company Schimenti Construction Company, Inc. Taylor Brothers Construction, Co.

COMMERCIAL CONSTRUCTION & RENOVATION

P E O P L E

Don’t miss our CCRP events November 29th (Thursday) in Phoenix, AZ Reception Location: Twin Peaks 2135 E Camelback Rd • Phoenix, AZ www.twinpeaksrestaurant.com

If you would like to sponsor a CCRP event, please contact David Corson at davidc@ccr-mag.com 6

FALL EDITION • 2018

Up to $499 Desco Professional Builders, Inc. Eckinger Construction Company Trainor Commercial Construction, Inc. Winkel Construction, Inc.

To make a contribution to the RCA Scholarship Fund, visit retailcontractors.org or contact the RCA office at info@retailcontractors.org.

10 Reasons Why Subcontractors Should Love ConsensusDocs Where should contract negotiations start? According to RCA and 39 other leading construction associations, the answer is “ConsensusDocs.” Since its founding, ConsensusDocs has developed a comprehensive catalogue of more than 100 documents that protect the best interests of the project rather than a singular party, yielding better project results and fewer disputes. Here are 10 additional reasons why subcontractors should love ConsensusDocs:

needed because of the rapid evolution in the construction industry, ConsensusDocs can and has updated documents more frequently.

4. Assurance of Project Funding. ConsensusDocs documents give the prime contractor the right to require the owner to demonstrate its ability to fund the project. The subcontractor has a right to that information, too.

5. R ight to Information. ConsensusDocs documents make clear that a subcontractor cannot be bound by any document with which it has not been provided a copy. The documents also provide that the subcontractor can easily obtain copies of the prime contractor’s payment bond, insurance policies and other documents a subcontractor needs to exercise its rights.

6. N o Pay-if-Paid Clause. ConsensusDocs documents require a prime contractor to pay its subcontractor within seven days of being paid by the owner. It also makes clear that if the prime contractor fails to pay the subcontractor through no fault of the subcontractor, the prime contractor must pay the subcontractor “within a reasonable time.”

7. R ight to Suspend Work for Nonpayment. If a prime contractor or subcontractor does not receive payment for properly performed work, it may suspend work after providing appropriate written notice.

The slow payer is responsible for the cost of demobilization and remobilization.

8. L imited Retainage. ConsensusDocs limits the amount a prime contractor can retain from a subcontractor to no more than the amount the owner retains from the prime contractor. The documents also encourage line-item release of retainage.

1. Subcontractor Input.

ConsensusDocs documents are the result of a collaborative effort by representatives of all the members of the construction team—owners, design professionals, contractors, subcontractors, suppliers and the surety industry. Coalition Members, like RCA, makes sure subcontractors are represented in all negotiations on documents that directly impact subcontractors, as well as those with provisions in which risks and rewards are likely to flow to or otherwise impact subcontractors.

2. F air Allocation of Risk.

ConsensusDocs documents offer a fair and reasoned allocation of the rights, responsibilities, risks and rewards in the relationships among the members of the construction team. Projects that have used these documents have experienced more collaboration and fewer disputes.

3. U p-to-Date. Each ConsensusDocs document is reviewed and, if necessary, updated every five years.

When interim changes are

9. D ispute Resolution. ConsensusDocs documents encourage the parties to resolve disputes on their own, through direct negotiation, before involving any third parties.

10. E asy to Use. Whether working at the office, from the road or even at home, the ConsensusDocs cloud-based platform provides instant access to the user’s contract documents from any computer.

A personalized dashboard makes it easy to locate recent projects, edit contracts, review changes made by collaborators or start a new contract. The Microsoft Word-based application makes editing easy.

RCA members can get a 20% discount on ConsensusDocs documents on ConsensusDocs.org.

Visit retailcontractors.org for details or contact info@retailcontractors.org.

We’re We’re Commitment to adjust to the demands of jobs.

Commitment toyour adjust to Not the other way around. the demands of your jobs.

Lion Tamers Lion Tamers Proactive support, consistency, trademark Proactiveand support, transparency. consistency, and trademark

Not the other way around. transparency.

Access to everything on site at any hour, even at 3am.

Access to everything on site at any hour, even at 3am.

Meet us at SPECS • Booth #617 Meet us at SPECS • Booth #617

800-915-9002 800-915-9002 cmi-usa.com cmi-usa.com

2018 • FALL EDITION

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RCA Sustaining Sponsors PLATINUM

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2800 Eisenhower Avenue, Suite 210, Alexandria, VA 22314 800.847.5085 • www.retailcontractors.org