P R O F E S S I O N A L W O M E N I N H E A LT H C A R E • W E C R E AT E L E A D E R S
New Chair Reaffirms PWH Mission PWH Chair Julee Prefer shares her goals for the next two years - including a focus on leadership education.
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Family Business Matters: A mentoring team reports in on the success of their unique pairing. Executive Coaching Can Help You Now: Career advancement takes both planned preparation and focused action at all career levels. WWW.MYPWH.ORG ISSUE 1 • SPRING 2017
PROFESSIONAL WOMEN IN HEALTHCARE
CONTENTS New Chair Reaffirms the PWH Mission Lessons Learned from Industry Leaders A PWH Live Event in Texas Family Business Matters A mentoring team reports in on the success of their unique pairing.
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Maximizing Activity at Concordance and PWH Spotlighting Enid Oquendo Director, Supplier Relations Concordance Healthcare Solutions pg7 Devour: Food & Travel A sampling of Napa Valley and Guest Ian Fardy on airport cuisine
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Maintain Your Lane Commit to 3 Things You Can Control
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GF Health Products, Inc. A Leading Manufacturer of Medical Products in the Healthcare Industry
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Executive Coaching Can Help You Now Career advancement takes both planned preparation and focused action at all career levels. pg12 Coming Events
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Congratulations Carmen Hamlin, John Sasen Scholarship Winner
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Coming Events
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Connect Staff and Volunteers EDITOR Rachel Bailey Director of Marketing and Education, Vet-Advantage rachel@penwancomm.com
EDITORIAL & CIRCULATION MANAGER Michelle Rydberg Executive Director, Professional Women in Healthcare mrydberg@mypwh.org
ART DIRECTOR Brent Cashman Graphics Manager, BOCdesign, Inc. brent@bocdesigninc.com
VICE CHAIR of MARKETING & BRAND DEVELOPMENT Natalie Martin Director, Creative Services at NDC nmartin@ndc-inc.com
PWH MISSION & PURPOSE
FOOD & TRAVEL EDITOR Jackie Jones Director of Dental Sales & Marketing at NDC jjones@ndc-inc.com
Professional Women in Healthcare is an organization dedicated to ongoing development for women in healthcare businesses. We are a member organization providing a national voice and progressive leadership for women in the healthcare manufacturing, distribution and service industries. Our mission is to empower women to lead and succeed. Our vision is a health care industry equally led by women.
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LETTER FROM THE CHAIR
New Chair Reaffirms the PWH Mission It is truly an honor to step in as the chairwoman of PWH, and to serve the incredible female leaders that make up our membership. As one of the founding members of PWH, I have had the privilege of watching this organization grow since our inception and of being mentored by some of the most respected leaders in our industry. Having my life and career touched by so many of you has truly been a blessing. I want to thank all our members, partners, patrons, board, and committee members. You have made PWH what it is today and have contributed to the impact we have had. PWH has come a long way, and I am excited about where we are going. We are committed to remaining relevant and on task to our purpose of creating leaders and being an industry resource for professional leadership development.
Continue the Vison of PWH My vision for PWH is an organization where all women leaders, and aspiring leaders, that desire personal and professional development, feel welcome and find impacting value. I believe that PWH can assist each one of us in attaining our goals. I further believe that together we can reach our common goals to make our industry stronger as more women rise into leadership positions and pursue collaboration.
Focus on Leadership Education At our January 2017 board meeting the energy and enthusiasm that was generated was overwhelming. We laid the groundwork for our first annual leadership summit that will be held in 2018. Additionally, we will be launching a robust professional development distance learning program. We are updating our website to make it more user friendly and expanding our mentoring program. If you are not active in the mentoring program, I encourage you to consider signing up as a mentor, mentee, or both.
As we continue through 2017 and beyond you will see a focus on 1. Further engagement with our corporate partners as we strive to reach mutual goals of creating leaders in their organization and our industry. 2. Increased outreach on a variety of levels. 3. Embracing innovative education as we look to continually broaden our portfolio of professional development offering, venues, topics and speakers.
Healthcare reimbursement is changing. Our manufacturing and sourcing methods are changing. Procurement of products and services is changing, and the list goes on. If we are going to remain relevant, our skills and leadership methods need to change as well. It is exciting to see the value and impact PWH is having, not only to our members but also on the companies that employ them and our industry.
Get Involved If you are a member of PWH, I encourage you to get involved. If you are not a member, I encourage you to join. For companies, I encourage you to align with PWH to implement your professional
At our January 2017 board meeting the energy and enthusiasm that was generated was overwhelming. We laid the groundwork for our first annual leadership summit that will be held in 2018. Embracing Change PWH is creating leaders and a muchneeded culture of inclusion for women in healthcare. We have become a leading source of professional development in our industry where change is imminent and so is the need to continually develop new skills. Our customer is changing. The workforce we are hiring and leading is changing.
development goals. Finally, I welcome any input you have as we strive together to keep PWH relevant and impactful in changing times and a changing industry. Warm Regards, Julee Prefer PWH Chair 2017-18 jprefer@hsg-inc.net
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LIVE EVENT
Lessons Learned from Industry Leaders A PWH Live Event in Texas By Amy Hattaway • Vice Chair of Marketing and Communications, PWH Regional Connections Committee Southeast Regional Sales Manager for DUKAL Corporation Several PWH members and non-members gathered together in Dallas on January 25, 2017 for an opportunity to learn from industry leaders. In usual PWH style, the evening started with an hour of networking and a delicious meal. The main event was a panel consisting of three female leaders from Vizient, Inc. who were kind enough to share with us some of the lessons they have learned over the course of their careers: • Cathy Denning: Senior Vice President, Sourcing Operations • Angie Boliver: Vice President, Strategic Communications and Public Relations • Melinda Gardner: Vice President, Business Solutions and Product Delivery
PWH members and nonmembers networked with cocktails and dinner prior to the event. PWH Chair-Elect and General Manager, Healthcare Services at Henry Schein Rachelle Belloit led our panelists through a series of topics that cross the minds of all aspiring Over 50 attendees enjoyed leaders at one point or networking and a panel discussion. another. For example, she asked the panel, “What is the biggest lesson learned in life or your career?” Angie Boliver shared that one of her biggest lessons was learning not to take things personally, stating, “It’s very rare that it is personal, so don’t take it that way.” When asked about the mentors the women have had over their careers, Cathy Denning stated that she had a strong grandmother and a strong mother. Both were mentors for her early in life. Melinda Gardner advised us to take advantage of possible mentors on and off-site.
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Throughout her career, she’s made it a practice to schedule lunches with those from whom she wishes to learn. Boliver reminded us that “mentors do not have to be official. Watch the people you want to emulate (and also watch those you do not want to be like), and study their behaviors.” The always popular topic of work/life balance was discussed with the panel, and Gardner gave us some food for thought: “You
Panel moderator Rachelle Belliot with panelists Cathy Denning, Angie Boliver, Melinda Gardner, and fellow PWH board members Julee Prefer and Heather Davis. can have it all, but you can’t do it all at once.” There are different parts of your life that take focus at different times. For example, getting that promotion is one piece. Starting a family is another. You can have it all! The closing question for the panelists asked, “What advice would you give your younger self”? Denning gave us a great answer: “Keep your passion, do the right thing, be open to people helping you and don’t get cocky.” Great advice! Belloit summarized what we learned with three powerful hashtags: #bebrave, #followyourheart, and #beopentoashift. Thank you to all those who attend and helped to organize this great event!
MENTORING
Family Business Matters A mentoring team reports in on the success of their unique pairing By Jen Nicholson • Vice Chair of Marketing for the PWH Mentoring Committee Product Category Manager – Equipment for Henry Schein Last year President of Action Health Nancy Cwynar and Chief Financial Officer of IMCO Ashleigh McLaughlin teamed up to mentor each other on their familiar working situations. So far the pair believes that in addition to following the guidelines provided by the PWH mentoring program, being in a position to be transparent and candid with each other is the key to their success.
Chief Financial Officer of IMCO Ashleigh McLaughlin gets some quality face time with her PWH mentor, President of Action Health Nancy Cwynar at the PWH Board Meeting in Dallas this January.
Mentor and Mentee Backgrounds Cwynar started part-time at Action Health in 1982. As the company grew, she took on many different roles and became CEO and owner in 1985. Two years ago she promoted her son to president, and he now runs the day to day business. This allowed her to pursue other company-related matters. “I met Vicki Lyle at the HSDA conference. She had known that Ashleigh Mc Laughlin was in a similar ‘family business transition,’ so she asked me if I was interested in mentoring. My goal initially was to share some of my hard learned lessons with someone else in the hopes they would not have to make the same mistakes.” McLaughlin’s background has been primarily accounting. However, she’s worked in medical distribution for 12 years. She is currently the CFO of IMCO and has been with the company since 2009. In June 2015, she and her husband, Bill purchased IMCO, a company previously owned by his parents. “I transitioned from feeling confidant in my role and abilities to scared to death. Feeling responsible for so many people caused me to start second guessing not only every decision that I made, but my ability to handle it. At that point, I believe I made one of the most important decisions of my professional career: I reached out to Vicky Lyle and asked for a mentor. My mentor could not have come at a more needed time in my career, nor could she have been a more perfect fit. Nancy is such a strong accomplished business woman. The similarities of her family business background were a huge bonus
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MENTORING (continued)
“ Although most of the mentor/mentee pairings are in the same field, make sure that your professional relationship is not too intertwined that it is prohibitive of open dialogue on all issues.” – Ashleigh McLaughlin
They followed the mentoring guidelines to get started. • Identify mentee’s goals, long and short term • Rank them • Do a gap analysis
during our time of transition. From her own experience, she was able to share with me different perspectives in situations, cultural transitions within an organization, and the acceptance of different leadership styles.”
In addition, Cwynar and McLaughlin talk monthly for about an hour and are able to connect at different regional PWH events. “I have found it fun and rewarding and would recommend it to other seasoned professionals,” says Cwynar.
Learning from Each Other
“Ashleigh’s perspective helps me understand some of the thoughts my son might be having, and likewise I am able to share a different point of view she may not have yet considered,” says Cwynar. “I am very candid with her and hold her accountable for the goals she has agreed to.” “It is hard to narrow my scope on what I have learned from Nancy,” says McLaughlin. “But, if I had to pinpoint some of the most important lessons, they would be: • Have confidence in myself and my ability to be a true partner in this giant venture with my husband.
• Accept that yes, I am going to be wrong many times, but I have to stop letting it scare me out of taking chances, and just know that when it happens, I will fix it. • Realize that I needed to take the time to focus on my own physical and mental health, which I think as women we often forget about. • Be accountable to my goals. Nancy is very honest with me...even when I don’t like what she says. She truly is my ‘work mom.’”
Recommendations for Success
Swynar believes that meeting McLaughlin face to face at the onset of their mentorship, helped position their relationship for success from the beginning. “I was lucky to visit her office early on in our mentoring. It was helpful to understand her environment and meet face to face.”
Transparency is Key “My recommendation is that you have to be completely transparent to experience the full benefit,” says McLaughlin. “Although most of the mentor/mentee pairings are in the same field, make sure that your professional relationship is not too intertwined that it is prohibitive of open dialogue on all issues.” “The GAP analysis at the start of the process was very helpful in putting things into perspective and now gives me positive reassurance when I look back and realize some of the progress I have made and areas that need more focus.”
Promotions:
Maggie Karl Director of Contract Brand Management – Healthcare Dukal
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Amy Hattaway Regional Sales Manager, Southeast at DUKAL
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Connie Murray Director, Sales Training and Clinical Education B. Braun Medical, has been elected Board of Directors Secretary for Life Sciences Trainers & Educates Network (LTEN)
Mary Leonhardt Director of Healthcare Systems at B. Braun
MEMBER SPOTLIGHT
Maximizing Activity at Concordance and PWH Spotlighting Enid Oquendo • Director, Supplier Relations Concordance Healthcare Solutions Anyone who has had the pleasure of meeting Enid Oquendo knows that her words below about passion for our industry and supporting women in leadership are true and strong. Oquendo exudes positive energy with a fine dose of humor all with a keen understanding of what it takes to maximize outcomes of supply chain activity. What a great combination of attributes for our new Vice Chair of Content on the Professional Development Committee.
How long have you been with PWH? I joined PWH in June of 2015. I wanted to be a part of an organization that focuses on professional development and leadership in today’s ever-changing healthcare environment. I felt PWH was a great platform to educate, inspire and help women feel empowered from within.
What do you think you can bring to the organization? I have a strong foundation. I was raised by an advocate of women’s higher education, and worked for a number of years for a remarkable, professional innovator,
What is your current job? I currently work with the Supplier Relations Department at Concordance Healthcare Solutions, formerly Seneca Medical. I am responsible for maximizing the gross profit generated from supplier activity. I work to standardize expenses associated with the supply chain metrics. I am blessed to have the opportunity to work with some of the best people I know. They inspire and challenge me daily!
What is your favorite moment in your career so far?
Why did you choose to join PWH? I was asked to attend the HIDA Executive Conference after two weeks at a new place of employment. As a newcomer, Lisa Hohman, my new boss, introduced me to a number of industry leaders, one of them being Pam Wedow, PWH Board Advisor and Past Chair. Pam immediately shared the fascinating history of PWH: its vision, mission, and core values. The next evening, I had the pleasure to be seated next to Heather Llorca-Kropp during a dinner with DUKAL and the Concordance Healthcare Solutions team. It was her enthusiasm and passion for the industry, shared by some of her PWH companions that were contagious. I said to myself, I need to join this organization!
feel empowered from within so they can lead and succeed. It is a passion of mine.
Enid Oquendo
My favorite moment of my career was my first day at work. I knew I was going to be working for people who think outside the box, and who expect greatness and a high level of commitment. who today is a driving force at educating women on health, personal safety and well-being. I believe PWH is a natural gateway for me to contribute to a similar mission – helping professional women strive to make changes that will help them
My favorite moment of my career was my first day at work. I knew I was going to be working for people who think outside the box, and who expect greatness and a high level of commitment. It was then I felt I was at the right place.
What was your dream job as a child? My dream job as a child was to become a television broadcaster. I would practice, using my dolls as the audience. Today, rehearsing presentations alone is enough to satisfy my broadcasting dreams.
What advice do you have for someone just starting in the Healthcare Industry? Get involved, engage in functional learning opportunities, read books and professional industry blogs, get a mentor, seek advice and opinions, and associate yourself with leaders in the industry who are just as passionate as you! Practice discipline and remember: life is a work in progress!
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By Jackie Jones
A Sampling of Napa Valley Last Fall, my travels brought me to Napa Valley. Who doesn’t love an extended weekend in Wine Country? It was harvest time, which made for more fun, as the town was hopin’. We were even able to interact and meet the vintners at Silver Oak and Ladera Wineries, which was a one-of-kind experience. We stayed at The Lodge at Sonoma.
Jackie Jones’ fall 2016 trip to Napa Valley included a tour and tasting at Silver Oak.
Dinner in Sonoma A restaurant that is a “must visit’ in downtown Sonoma is the “the girl & the fig.” We had late reservations, and were able to dine on the outdoor patio. It was delightful! Sondra Bernstein, describes her restaurant as “country food with a French passion.” They use fresh, locally farmed ingredients (note: I could have eaten my body weight in heirloom tomatoes and roasted beets!) My entrée was the grilled Trout – fantastic. The menu changes
every week and no surprise here, they offer wine flights paired with the menu. If you are with a group of friends, spend the afternoon sampling the cheeses, charcuterie and most importantly the house specialty – the fig cake.
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After Dinner A great spot for an after-dinner drink was SIGH, a “bubble bar.” This place offers fun people-watching, while sipping champagne. The Ledson Hotel was another unique spot with a hip vibe for après-dinner cocktails.
Winery Suggestions A suggestion from one of the locals brought us to VGS Chateau Potelle in St. Helena. We had just finished lunch, so only opted for the wine tasting, but next time will plan for the wine and food pairings. We were treated like family and even found out this secret: VGS is short for “Very Good Sh*t”. The French winemaker’s sense of humor!
Another highly recommended winery we did not make it to on this trip, but will on the next visit: Gundlach Bundschu. I still have the cocktail napkin with the sketch to help me remember…
Hometown Favorites Ian Fardy shares his favorites at DFW and MCI Nothing says home like cooking. Many of us spend too many meals, too many times, too far away from home. When you find the hole in the wall restaurant – especially at an airport – that brings you a smile, shouldn’t it be shared? After all, we are all
in this together. Just don’t take my seat at any of these below.
DFW First up, Dallas Fort Worth, Ole’ DFW, Terminal A. My old go to was a food court destination called Cereality, where you could find, mix, taste or take to go any breakfast cereal you want. But one day I stepped it up from breakfast cereal cuisine to Ling & Louie’s, an Asian bar and grill, serving Asian inspired cuisine with an American twist.
I try to make it a rule not to dine on sushi in a venue that the food needs to travel through security and comes with a disclaimer regarding food borne illness, but here I gave it a try. Sitting at the bar I ordered up the Crab Crunch Sushi roll, Crab mix, motoyaki sauce and cucumber, topped with tempura flakes and eel sauce and the Spicy Tuna roll, diced tuna mixed with spicy motoyaki sauce and asparagus. They were both awesome, but the belt for champion of airport sushi goes to the
Crab Crunch Roll. I was glad I stuck to only the two choices as serving size is more than enough to share. Overall a good meld of televisions, sports, ambiance and menu items.
Next on the list is Kansas City International Airport, Terminal B near gate 41. Heads up, you need to take the elevator to the second floor to enjoy this hot spot, the Pork & Pickle. When the elevator doors opened I found myself in a bustling restaurant with a fast moving line waiting for tables. I, out of character, made my way to a corner
BBQ sauce, bread and butter pickles, vinegar coleslaw and shaved onions. Why you would need to shave an onion I do not know, but something made me feel better they did. I paired my choice with Missouri’s own Boulevard Unfiltered Wheat Beer. Well, Kansas City, it was delicious. The addition of the vinegar coleslaw was a welcome change to the traditional east coast creamy coleslaw, no offense to moms up and down the right coast. The tangy BBQ sauce stays with you for a bit but it is cooled down with the addition of the bread & butter pickles for a flavorful taste bud experience.
seat at the bar. Not to go unnoticed here is the option of pairing your meal choice with one of their specialty beers from around the world while paying compliments to their unique and self-proclaimed distinctive local brews. An incredibly quick wait staff member noticed me shortly after I sat. Like any visitor to Kansas City, I was curious as to Dorothy’s favorite. So I asked him. Presenting me with a menu and a grin, he simply responded, “wrong Kansas.” After looking over the menu I settled on the Pork & Pickle Sliders, pulled pork,
Well, getting ready to board a plane, and it is open seating so I must go and get uncomfortably close to five of my newest opponents, I mean friends. As you can see, even when we hit the road, leave our families and struggle with our food choices, there are a few jewels out there that I thought should be shared. Many more are on my list and many more are added during my travels for one reason or the other. If you find one you like, please share it with me, ifardy@ndc-inc.com, I would love to know what you have discovered.
MCI
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WELLNESS
Maintain Your Lane Commit to 3 Things You Can Control By Eileen O’Grady PHD, RN, NP • Certified Nurse Practitioner and Wellness Coach www.eileenogrady.net In my coaching practice, I spend my days listening to people. This deep listening has taught me a lot about the human condition. What I’ve learned is that when we focus on the three things in our lives that we can control, a cascade of good things begins to follow. We can stay in our lane and truly take-off by taking full command of these three things.
“Things which matter most must never be at the mercy of things which matter least.” – Goethe
1. What We Let In
2. What We Let Out
Food, fluids, screen time (amount and quality); people (their stuff, their energy, those we cherish and those we find toxic); our inner critic who ambushes us with negative self-talk; interruptions and distractions.
Words, energy and a grateful heart, not a victim posture; genuine warmth, not patronizing comments; candor not manipulation; acknowledging others, not ignoring the good we see in others; humility, not narcissism.
3. What We Dock To The quality of what we put in front our ourselves, our daily habits, making time for that which is most important, what we care about, with whom and on what we spend our time. We may have a feeling or a ‘want’ that we destructively pursue, get overly attached to an outcome that does not involve # 1 or #2 above, or emotionally fuse to something or someone over which we have no control. Focusing on these three things requires making deliberate, hard decisions all the time. Like the client who had me store his video games in my office so he can write his book (now on sale at Amazon!). Or the executive who stopped using email altogether because he could not manage the volume and get to what was most important. When we drift out of our lane, and don’t pay attention to what is most important to us and to what we have control over, we experience pain. It is not a short-term solution, but pays off handsomely in the long run. Change involves letting go of what you already know is not working. When you tolerate the mediocre or the toxic, you cut off the golden opportunities.
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“Freedom is the only worthy goal in life. It is won by disregarding things that lie beyond our control.” – Epictetus
CORPORATE PARNTER SPOTLIGHT
GF Health Products, Inc. A Leading Manufacturer of Medical Products in the Healthcare Industry Graham-Field Mission To enhance the quality of life of the people who use our products and those who care for them.
Products and Services GF Health Products, Inc. (“GrahamField”) is one of the world’s leading manufacturers of medical products in the
Zenith 9000 APS Bed health care industry. Graham-Field offers a wide array of over 50,000 items used in hospitals, extended care facilities, clinics and for people being cared for at home. Graham-Field’s well-known brand names include Everest & Jennings® Wheelchairs; Lumex® Patient Aids and Healthcare Seating; Basic American
Medical Products® Beds and Furnishings; Hausted® Surgical Stretchers and Chairs; John Bunn® Respiratory Products; Labtron® Diagnostic Equipment; Grafco® Medical-Surgical Products and Lumiscope® Consumer Diagnostics.
Top initiatives for 2017 Our Made in USA Strategy continues to increase the number of products manufactured in the United States to provide customers with more choices and faster delivery times. This strategy will also be used to expand our global footprint to further penetrate Latin America, Asia, Europe and the Middle East markets by leveraging our Made in USA product portfolio.
Reason for Becoming a PWH Corporate Partner
Value PWH brings to Graham-Field We have watched PWH grow tremendously through the years, and we value the commitment of the organization to create our industry’s future leaders. This is important to Graham-Field and for our high percentage of women in our organization who can benefit from the many PWH development activities including education, volunteering and mentoring.
Impact PWH has had on Graham-Field “Graham-Field has benefited from PWH’s training, useful tools and mentoring program to enhance our development skills and become more effective leaders,” says CEO Ken Spent. “I am proud to be Graham-Field’s CEO, where our women managers exist to lead and succeed. PWH remains a practical fit for our corporate culture and people, where we have 40 women with over 10 years of tenure. How do we get more women involved in this worthwhile organization?”
We feel it’s important to support PWH so the organization can continue to provide the quality programming and development opportunities for GF’s PWH members.
Founded in 1946 HQ Atlanta, GA Manufacturing Locations: Doraville, GA; Warwick, RI; Fond du Lac, WI Distribution Centers: Hazelwood, MO; Doraville, GA; Pico Rivera, CA; Edison, NJ
Leadership Team: Ken Spett, CEO
Dave Walton, SVP, Extended Care
Alan Spett, SVP, Operations
Sandra Parker, VP, Medical-Surgical
Lori Kirschner, SVP, Administration Cynthia Counts, VP, Home Care Cherie Antoniazzi, SVP, Quality/Regulatory
Nancy Williamson, VP, Distribution
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COACHES CORNER
Executive Coaching Can Help You Now Career advancement takes both planned preparation and focused action at all career levels. By Lisa A. Mead RN, MS • Certified High Performance Coach While turnover often gets linked with low company morale or poor management, it also provides ample opportunity for advancement. The American College for Healthcare Executives survey in 2014 reported turnover of CEO’s at 18 percent. Baby Boomer executives are retiring or exploring interim positions, and healthcare leaders are finding opportunities in expanding entrepreneurial companies even outside healthcare. So, now more than ever, healthcare professionals have ample opportunities for career advancement. A great way to prepare for future opportunities is to engage a coach.
What is Coaching? Coaching comes in a variety of packages, but the overarching goal is to help you be the very best version of you. You as a leader, executive, and person. The focus is on your advancement as you define it, a definition that evolves throughout your career. Harvard Business Review published an article on the top three reasons coaches are engaged, and number one was to develop high potentials or facilitate transition. Companies are making the investment. Why not consider making the investment in your own career advancement plans?
What are the Benefits? • Focus on the future • Help you discover your own path • Ask the right questions • Tackle difficult issues that impact performance and growth • Focus on individual behavioral change
Is Coaching Right for You? If you have a fierce desire to learn and grow, coaching can provide additional tools to accelerate your plans. You have to be open to feedback and willing to make positive change. As you engage with a coach, you need to commit to the process and be prepared to reveal personnel weaknesses.
When is the Right Time? I often find that people are confused on when to utilize a coach. Often times I hear: “I need more experience before I engage with a coach.” Or: “I am well into my career, what benefit is a coach to me now.” Coaching offers value at all career levels. It’s never too early or too late. Let’s take a look at how it may benefit you, now.
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EVENTS
Early Career: As you get started in your career it helps to clarify your inner strengths and values. A coach helps you identify these areas and challenge you to consider where you want to be and develop plans to get there. Coaches have many tools that help create a road map that will ensure you are taking the most efficient career journey and that you enjoy the stops along the way. Early careerists can particularly benefit from help with interviewing skills, exploring career options, creating a plan, building confidence, learning about networking, and finding mentors. Mid-Career: At this point in your career you may experience a feeling of being stuck or have gotten so ‘busy” with a full life that a bit of re-focusing may be in order. A coach can help you clarify where you see your career, discuss strategies to keep you moving forward, serve as a sounding board as well as a catalyst to improve your performance, productivity, clarity and energy. Late Career: As you advance to the executive level, development feedback becomes increasingly important, more infrequent, and more unreliable. Often you will see executives plateau in critical interpersonal and leadership skills. Leaders later in their career benefit from a coach who is a sounding board, broadens their perspective and assists in identifying and overcoming barriers. No matter where you are in your career journey you might benefit from coaching if you want: • Results - greater productivity, faster promotions, bigger profits • Deeper learnings - about yourself, how you’re perceived, where you can improve • Sounding board - space to hear your own voice - to talk something through and gain perspective • Awareness of perspectives, beliefs, and attitudes that may be holding you back • Support and confidence to “lean in” and make bold moves • Clarity on your values and what you stand for, which leads to greater conviction • Ideas for ways to improve what you may not see awareness of blind spots • Support for improving specific skills - communication, delegation, conflict management, team building, persuasion, etc. Please join me on May 5th at 3:00 pm EDT for a webinar discussing this topic in more detail: Prepare Now for Future Opportunities: Coaching Offers Value at All Career Levels.
Coming Events March 30, 2017, 12:00 – 3:00 pm EST Leading with Humility: A PWH Leadership Luncheon and Networking Event at HIDA Executive Conference Cypress Courtyard, Hyatt Coconut Point, Bonita Springs, FL
Program Leading with Humility is part of the PWH 2017 Leadership Series. Join other industry leaders on the lawn to hone in on your humility skills while unwinding and networking. The event provides a day of Bocce Ball, champagne bar, luncheon and networking. Sponsored by Beckman Coulter.
Registration This event is open to all HIDA Executive Conference Attendees. Please visit HIDA.org for registration information.
March 12 – 14, 2017 NDC Exhibition: Power of Partnership Music City Center, Nashville, TN
April 19, 2017 (Time TBD) Growing Markets and the Challenges They Bring: Home Care, Outpatients Services and Home Infusion Webinar/Podcast (log on or dial in for this audio broadcast) Register at www.mypwh.org
May 5, 2017, 3:00 pm EST Prepare Now for Future Opportunities: Executive Coaching Offers Value at all Career Levels Webinar (join us online) Register at www.mypwh.org
May 7 – 10, 2017 IMCO National Convention: Unite Together Towards Tomorrow Hilton Daytona Beach Resort, Ocean Walk Village, FL
May 8, 2017, 5:00 – 6:00 pm EST PWH Networking Reception at IMCO 2017 (for registered attendees of the IMCO National Convention)
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JOHN SASEN MEMORIAL SCHOLARSHIP
Congratulations Carmen Hamlin, John Sasen Scholarship Winner PWH is excited to announce the 2017 recipient of the John Sasen Scholarship, Carmen Hamlin, Sales Training Specialist for McKesson Medical Surgical.
Carmen Hamlin Hamlin has been a member of PWH for four years and was a contributing writer for the PWH newsletter. She is currently the instructional designer and developer for the McKesson sales training
team where she manages eLearning, publishes podcasts, designs and develops additional resources and manages McKesson’s learning management system. In addition, Hamlin recently joined her local chapter of OWNIT, a women’s employee resource group, and serves on the inaugural board of another MMS chapter as the Communications Director. As an advocate for leadership and opportunity for women in the healthcare industry, Hamlin makes an ideal candidate. “I’m always looking for ways to expand my scope and develop myself both personally and professionally, as well as advocating for diversity, inclusion, and opportunity for other women and minorities both at McKesson and throughout the industry,”
says Hamlin. “My team is often the bridge for communication between corporate headquarters and the salesforce working across the country. I would both benefit from attending the HIDA Executive Conference and be in a position to share the experience with a broader constituency through my roles in training, communications, and the women’s resource group.” Congratulations Carmen! Several women were considered for this award that honors someone in the healthcare industry who is an inspiring individual, demonstrates leadership and is an ambassador to the industry. The scholarship is awarded to one woman each year and includes a one-year PWH membership as well as attendance to the HIDA Executive Conference.
Welcome New Members* Christine Allen DUKAL Corporation
Kelsey Chamberlin Medline
Erica Halligan Sempermed
Mary Leonhardt BBraun
Lauree Sayne NDC
Cristina Alvarez Medline Industries
Cindy Chen HIDA
Leila Hassan Owens & Minor
Gail McCaffery DUKAL Corporation
Catherine Schuster BBraun
Gina Anderson Key Medical Supply
Cathi Clum Sempermed
Molly Jantzen Jantzen Associates
Tracy Meinke Medela
Lesla Somers Bovie Medical Corporation
Balvinder Bains HIDA
Allison Cox Midmark Corporation
Karen Kauffmann DUKAL Corporation
Cameron Mock Henry Schein
Holly Souffront DUKAL Corporation
Noemi Barrero DUKAL Corporation
Greta DeLabbio Omni Medical Supply
Kelly Koske Medline
Linda Musnoff Sempermed
Tracy Stevens Center Medical Supply
Julie Berry HIDA
Ashley Dumas Triose
Roni Krause McKesson
Roussana Rodriguez Henry Schein
Aimee Veliz Cardinal Health
Julie Brookins Sempermed
Meredith Fanton Medline
Julie Krueger Sempermed
Leslie Rosado DUKAL Corporation
Carol Challed Henry Schein
Lori Grigsby Intalere
Nancy Lanni Henry Schein
Terri Rovarino Henry Schein
Sofia Vyshtykailo Global Healthcare Exchange Kirsten Wasarhaley Henry Schein *As of February 9, 2017
14 SPRING 2017 • ISSUE 1 • WWW.MYPWH.ORG
EDUCATIONAL FOUNDATION
HIDA Launches UDI Implementation Forum for LUM Distribution Partners By Linda Rouse O’Neill • Vice President, HIDA Back in 2013, the Food and Drug Administration (FDA) established a system that would eventually require every medical device distributed in the U.S. – with certain exceptions – to bear a unique device identifier on its label and package. This UDI rule has garnered substantial industry attention and questions since its publication, most recently when the FDA pushed back its compliance deadline for certain Class II single-use devices (SUDs) from September 2016 to September 2018. The FDA’s extension is meant to provide manufacturers and distributors additional time to collaborate on its UDI rule. Specifically, trading partners have been encouraged to work toward finding solutions that meet the intent of the FDA’s rule while minimizing overall supply chain and end-user impacts resulting from UDI implementation. One area of particular interest and impact to distributors relates to SUDs included in customer low unit of measure (LUM) inventory programs. While most SUDs are required to bear a UDI on their labels, the FDA’s rule includes a labeling exception for certain devices, many of which are distributed via LUM. Essentially, if individual products are grouped together in a
package and stored in that package until use, then under the SUD labeling exception a UDI is not required for each individual product within that package, but rather the next higher level of packaging. If this all sounds confusing to you, you’re not alone. An AHRMM coalition is currently under way to develop a common understanding and approach to UDI adoption, forming distinct work groups to tackle specific UDI issues like the LUM example mentioned above. As a result, AHRMM’s Learning UDI Community (http://www.ahrmm.org/resources/ learning-udi-community/index.shtml) recently approved HIDA’s request to form a UDI work group specifically around labeling exceptions for LUM programs.
The goal of this work group is to provide manufacturers and distributors a solutions framework for approaching the SUD labeling issue. Ultimately, supply chain trading partners can use these solutions to address UDI compliance within LUM distribution. Any manufacturer whose products get broken down – or distributors doing the breakdown – for LUM distribution programs will want to participate in this work group, open to anyone interested. We’re just getting the work group off the ground, so I highly recommend you contact my colleague Amy Kohl (Kohl@HIDA.org) if you would like to join. In our initial discussions, we’ve learned that many manufacturers have no knowledge whether or not their products get broken down further once sold. At a minimum, this should be a question your company is able to answer. HIDA Government Affairs has already accomplished a lot of work around UDI implementation, but much more still needs to be done. I invite you to visit our website (www.HIDA.org) to learn more, and to contact us if you would like to get involved.
Educational Foundation Executive Conference
PWH Leadership Luncheon
Hyatt Regency Coconut Point Resort Bonita Springs, FL • March 28-31, 2017
Sponsored by Beckman Coulter March 30, 2017 • 12:30 pm Cypress Courtyard, Hyatt Coconut Point Bonita Springs, FL
2017 Political Debate Dueling Doctors: What to Expect After Electing Howard Dean, MD • Governor • Former DNC Chair
Open to all HIDA Executive Conference Attendees. Visit HIDA.org for registration information. Tom Coburn, MD • Senator • Conservative Leader
Leading with Humility. Join other industry leaders on the lawn to hone in on your humility skills while unwinding and networking. A day of Bocce Ball, champagne bar, luncheon and networking, sponsored by Beckman Coulter. WWW.MYPWH.ORG • ISSUE 1 • SPRING 2017 15
2017 CORPORATE PARTNERS PWH Patrons
Diamond Partners
Emerald Partners
Ruby Partners
FOR MORE INFORMATION VISIT: WWW.MYPWH.ORG