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Search: Designator like BSH* and (Problem Type = CA) and (Status Code = O) and Review ID like *2 and ( ( Item Assigned Between 12-02-2009 and 01-15-2011)) Sort: CAPA_REVIEW_NO Asc New Search
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100775 Audit Special Investigation
Item Title (Attach) Review (URL) ID Category Taskcards 145-2 completion error rate is trending above set standards (2.0)(5)(0)
CAPA Plan Status ID by Created Due (History) Person On Date
O(11) Non Conformance
Olson, G
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08-192010
CAPA Impl Due Date
11-30- 032010 31-
2011
CAPA Impl Prime Last Cmpl Resp Resp Status Date Person Person Dt
Ni, Daniel
Ni, D; Chen, J; He, X
04-132011
CAPA Finding: Based on the Boeing Shanghai Maintenance Issue Matrix the quality of Jobcards properly/timely completed/
stamped has been trending over the treshhold of 2.0. Currently the average severity is 3.2. The current error rate on taskcards on first review is average 30+%, last aircraft far exceeds at near 50%. CAPA Remedial 1. Made correction when mistake were found. Action: CAPA Plan: Set paper work improvement project to follow up the problems.
1. Create a taskcard sign-off procedure to specify the process, responsibility, training time requirement (for 1st aircraft, one week before the aircraft gets in), training courseware, exams, recurring training requirement and emergent training plan. 2. Create a discipline policy for repeated mistakes, (Internal management, recurring training & exam, withdraw of the authorization, etc.) 3. Review the procedure and include the specific requirements on: What kind of material or service tags need to be attched? Which level of reference documents are required to attach? What/How to N/A? 4. Publish the CPM and keep updating it. 5. Check the missing items and record the total numbers of defects according to each team at the first signoff time. Detail please refer to the project. CAPA Root Cause: Project team is locating the root cause, will find a effective action plan for improvement.
1. Lack of in-time effective communication/training/briefing 2. Working Attitude 3. Poor English 4. QC standard Detail please refer to Paper-work improvment project Last Status Desc: The data for S7 (not attached) also appears accurate.
Appears total errors 40 which would be 4.7% error rate. 100816 Audit Special Investigation
Job Card 145-2 Buy-Off Without Work Being Performed (4)(0)
O(10) Non Conformance
https://www.myboeingfleet.com/mesprod/EITable.asp (1 of 3)4/18/2011 9:44:11 AM
Ochs, PA
09-212010
10-13- 032010 22-
2011
Chen, Li, E; Junrong Chen, J; He, X
03-302011
CAS GSMS Item List
CAPA Finding: During walk-around on Evergreen RD773 (N488EV)it was discovered that there was no grease applied on
the L/H Body Landing gear as stated in page 4 (pin of the retract actuator) and page 8 (outer cylinder) of the maintenance job card 3127003. Job Card was already bought off and completed in Planning room. Mechanic applied grease after witnessing surveillance being performed. Once grease was applied, it was not properly cleaned around the area for excessive grease. Could not tell if it had been properly cleaned before application of grease CAPA Remedial Perform Inspection and lube as required reference DR request (waiting for a NRC number). This included Action: lube cards 3127001,3,4,and 5. And record all findings.
NRC115 Raised. All grease fittings in job cards 3127001,3127003,3127004,3127005 has been re-inspected and no further findings. Excessive grease has been removed. please see attachment: Re-inspected Grease Fitting. CAPA Plan: 1. Brief to all production staff to understand lubrication is an important job to keep aircraft safe.
2. Assigned 2 HM engineers for 100% buy back all lubrication jobs 3. Evaluate the result after 3 aircraft. (The first 100% buy back was done on Jeju C check, quality is improving) CAPA Root Cause: 1. Some mechanics are lack of awareness of the severity of poor lubrication. Last Status Desc: xiaofeng.he added as responsible to enable him to work MET item for JR in system. 100817
Audit Internal
Job Card 145-2 Buy-Off Without Work Being Performed Properly(1) (0)
O(10) Non Conformance
Olson, G
09-212010
11-30- 05-312010 2011
Chen, Ni, D; Junrong Chen, J; He, X
04-132011
CAPA Finding: During walk-around on Evergreen RD773 (N488EV)it was discovered that incorrect grease applied to #3
and #6 Trailing Edge Flap Ball screw gimbals and yokes. Found Aeroshell 7 (light tan) and JC 3125002, and 3126002 requires Aeroshell 33 (Kelly Green). CAPA Remedial Relubricate the #3 and #6 TE flap gimbal and yokes with Aeroshell 33, purging all Aeroshell 7 from the joint. Action: This work was performed on Sep 20-21.
relubricated the total 10 points of LUB spot which were missed on L/R BLG and TE flaps for WOA 747 A4 check CAPA Plan: 1. Investigate the issue with involved person. (Engineer admitted that he miss-read the AMM, and gave
wrong instruction to his crew.) 2. Assigned 2 HM engineers for 100% buy back, will evaluate the result after 5 aircraft. (The first 100% buy back was done on Jeju ¡°C¡± check, quality is improving) 3. Inventory greasing pump and gun, and request for additional items to support operation. New grease pump and guns are available for HM maint from 10JAN11. 4.Assigned LUB team to accumulate the LUB experience for 747 and enhance 100% buy back.( we have a significantly improvrment for LUB service during the next N499MC A check) CAPA Root Cause: Related engineer lack of responsibility for reading the AMM step by step carefully so as to give incorrect
instruction to mechanics. Total 10 LUB spots missed during A check. Both L/H and R/H BLG missed one same LUB spot due to mechanic have not catched this LUB spot ref job card. and F/C LUB team missed 8 LUB spots for L/R inboard TE flap which Removed&Reinstalled for EO accomplish during WOA A4 check and F/C LUB team performed the LUB service for L/R TE FLAP after compelted inboard flap Reinstallation which was only 3 hours ahead of A check released. Last Status Desc: UR-VVF AFT CARGO DOOR Hook Roller found three seized, bolts not lubricated, Taskcard signed off.
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