YEAR IN REVIEW Nearly three years ago we, as a division, created and agreed on a vision, mission and a set of values to guide our work. In this report you’ll see how we are pursuing our vision, working on our mission, and living up to the values we set. In fact, each page lists our best achievements in relation to our values. This report also shines a light on a few of our staff and students who reflect our values in their everyday work. I am particularly proud of four achievements spotlighted in these pages: Serving and Staying Relevant, Make College Count!, Student Emergency Fund, and the Orientation Speaker Series. These points of pride were facilitated by specific departments, but serve the division and campus as a whole and are deserving of special recognition. I thank the dedicated staff at the Career Center, the Office of the Dean of Students, Women’s Center, Multicultural Student Services, New Student & Family Programs and Dining Services for the roles they played in this work. The Division of Student Affairs is pleased to highlight the many achievements of the 2013-14 academic year.
With Appreciation,
Dr. Lisa B. Harris Vice President for Student Affairs
BOISE STATE UNIVERSITY DIVISION OF STUDENT AFFAIRS
VISION As a result of our work every Boise State student is more self-aware, community oriented and prepared to change the world. MISSION Boise State University Student Affairs connects with students to provide vital services, resources, and learning opportunities preparing them for work and life beyond the blue. VALUES In promoting the university’s shared values the Division of Student Affairs is:
2
ϭϭ
Focused first on every student’s growth and development
ϭϭ
Civic-minded and passionate about fostering diverse and inclusive communities
ϭϭ
Committed to excellence, integrity, and fiscal responsibility
ϭϭ
Dedicated to service and continually evolving in all that we do
DR. LISA B. HARRIS Vice President for Student Affairs ASBSU Student Government
LESLIE WEBB Associate Vice President Student Affairs
Jeremiah Shinn Assistant Vice President Student Life Charlie Varland Senior Assoc. Director Student Involvement & Leadership Center Lisa Stuppy Interim Director Campus Recreation Kris Sansing Director Student Affairs Marketing Vacant Business Manager Student Media Dean Kennedy Director Housing & Residence Life Debbie Kaylor Director Career Center
Lynn Humphrey Director of Student Affairs Jessica Martin Executive Assistant
CHRIS WUTHRICH Dean of Students Office of the Dean of Students
Blaine Eckles Assoc. Dean of Students Dean of Students CARE Team Case Management Jess Caldwell-O’Keefe Assoc. Dean of Students Dean of Students Vacant Assoc. Dean of Students Title IX Investigator Wendy Turner Director Disability Resource Center RK Williams Coordinator Veteran Services
JIM ANDERSON Associate Vice President Enrollment Services
KIM THOMAS Executive Director Campus Services
Renee Rehder Senior Assoc. Director Enrollment Services
Brent Delong Director Student Union
Kelly Talbert Director Admissions
Mike Reed Director Bookstore & Bronco Shops
Diana Fairchild Director Financial Aid & Scholarships
Bethani Studebaker Director Children’s Center
Sarah Shinn Director New Student & Family Programs
Carol Scott General Manager University Dining Services/ Aramark
Kris Collins Registrar Registrar’s Office
Contract Manager Beverage Rights
Vacant Director Women’s Center
Francisco Salinas Director Student Diversity & Inclusion Christy Babcock Assoc. Director International Student Services Ro Parker Coordinator Multicultural Student Services
*This organization chart reflects the structure of the division at the end of FY14. For a current organization chart please visit vpsa.boisestate.edu.
3
SPOTLIGHT ACHIEVEMENTS SERVING & STAYING RELEVANT
MAKE COLLEGE COUNT!
To successfully serve students requires providing a safe, respectful, inclusive learning environment. Through staff instruction and participation and growth in programs and services, we’re always ready for the future.
Due to population growth and changing industry in the region, the Career Center collaborated with the Office of Research and Economic Development and the Department of Community and Regional Planning to conduct the Collegiate Employment/Workforce Readiness research project.
We:
ϭϭ
Hosted a Threat Management and Behavioral Intervention Summit to train staff for emergency situations facilitated by national expert Dr. Gene Deisinger.
ϭϭ
In conjunction with several Idaho universities, hosted ATIXA (Association of Title IX Administrators) to train Title IX coordinators and administrators to help advance gender equity in schools and colleges.
ϭϭ
Hired the university’s first Title IX/504 coordinator and deputy compliance officer.
ϭϭ
The Women’s Center “Bringing in the Bystander” program is now in the course curriculum via University Foundations.
ϭϭ
Held a series of webinars, including such topics as student development theory and supporting at-risk students.
ϭϭ
Celebrated the inaugural First-Generation Graduation of 150 students.
4
Findings concluded that employers seek specific skills, competencies and experiences in college graduates.
ϭϭ ϭϭ ϭϭ ϭϭ ϭϭ ϭϭ
problem-solving & critical thinking time management & effective communication sustaining professional relationships responsibility & accountability strong work ethic & self-direction humility & adaptability
Make College Count! emerged to ensure students are competitive-ready for the workplace by focusing on what employers identified as critical to success. An introduction to the program is now part of all BroncoVenture orientations.
RATION
GR
A
TIO UA
FI
R
ENE
D
-G ST
N
150
A
STUDENT EMERGENCY FUND
COLLEGE E C K O
UN
M
STUDENTS ATTENDED
T!
Launched February 2014 via the Office of the Dean of Students, SEF provides assistance to students in danger of withdrawing due to temporary financial hardships. Online application expedites requests, allowing eligible students to receive funding earlier. Funded expenses include housing, food, utilities, transportation, medical, and school supplies . SEF has an 88% retention rate for funded students. Total Funds Awarded Requests Received
U
DE
NT
EME RGE
NC
FU
$400.00
Average Request Granted
$395.22
R KE
During spring semester, all student affairs staff presenting at orientations attended trainings to enhance presentation skills. Specialists in the division covered topics such as sharing the Boise State story, the departmental story, designing effective PowerPoint presentations and resonating with incoming students.
S ER I E S FOR OR I
EN
E
Average Request Amount
SPEAKER SERIES FOR ORIENTATION PRESENTERS
RETENTION RATE FOR FUNDED STUDENTS
TIO TA
SP
9
ND
88%
A
14
Y
ST
Requests Approved
$3,556.94
Feedback from students and families attending orientation was positive: the message was consistent throughout the presentations, resulting in their eagerness to become members of the Bronco family.
N
5
THE BIG PICTURE
APPLICATION PROCESSING & SYSTEMS
INCOMING FIRST-YEAR STUDENTS
14,126
62.5%
undergraduate applications processed INTERNATIONAL PRESENCE
of freshmen are residents of Idaho
3.2%
of freshmen are international students
67
total countries represented by enrolled undergraduate/graduate international students
22.1%
of freshmen are from underrepresented ethnic groups
95.8%
of freshmen enrolled in full-time courses. 45.4% had a 3.5 or higher high school GPA, with 3.41 as the average
23
is the average ACT composite score for enrolled freshmen
1,025 is the average SAT combined critical reading and math score for enrolled freshmen
6
INCOMING TRANSFER STUDENTS
COMMUNICATIONS & MARKETING
1,225
798
222,111
23.3%
18,095
38,696
54.7%
5,005
first-time transfer students enrolled, with 70.9% from Idaho and 3.9% international students
of transfer students are from underrepresented ethnic groups
of enrolled transfer students had a 3.0 or higher GPA at their last college/university, with 3.03 as the average
events held to contact students, including high school visits, college fairs and Idaho Higher Education Days
interest cards collected from online requests, college fairs, high school visits, and Idaho Higher Education Days
users viewed 1,267,966 pages online
information packets mailed to prospective students
YouTube hits on 7 new videos
7
Impact Scholars are students with powerful stories. My role has a lot to do with growing their confidence so they feel like they have something to contribute, have people that care about their success, and have a place where they belong. Experiencing foster care impacts the way these students see themselves, but through the Impact Scholars Program they get to positively impact each other, our campus and our community.
Anna Moreshead Impact Scholars Coordinator, Office of the Dean of Students
8
TA
UDENT ORG ST AN L
STUDENT ORGANIZATIONS 200+ student organizations total; expanded training/development programs, including a monthly workshop series. New organization areas include:
I
TI ZA
ON
Academic: 4 Arts, Music, Dance: 1
S
200+
Cultural/Ethnic: 2 Media: 2 Multicultural: 3
Political: 1 Recreational: 3 Religious: 1
Service: 3 Social Issues: 3 Special Interest: 6
(29 NEW ORGANIZATIONS)
NEW STUDENT & FAMILY PROGRAMS NSFP hosted the first True Blue Preview orientation for high-achieving students with approximately 100 students and guests attending. Students were invited based on test scores, GPA, and scholarship information, learned about campus resources and registered for their first semester. THE REGISTRAR’S OFFICE The Registrar’s Office partnered with Advising and Academic Enhancement, Office of Information Technology and the Office of the Provost to implement the new eAdvising tool (Degree Tracker).
O
M
’ S CENT E EN R
THE WOMEN’S CENTER E V
EN
W
TO
GROWTH & DEVELOPMENT OF STUDENTS
TS
424 % ATTENDANCE INCREASE
Glenna Gomez Graphic Designer, Student Affairs Marketing, Graphic Design Major & Spanish Minor/Business Emphasis
Attendance at the Women’s Center events for “Healthy Relationships and Violence Prevention” rose from 252 in 2012-13 to 1,320: a 424% increase. LIVING-LEARNING COMMUNITY RESIDENTS Compared to non-LLC residents, LLC students have a 91% higher 4-year graduation rate and a 63% higher 6-year rate.
I am fortunate to be part of such an amazing team at Student Affairs Marketing. My experience goes beyond design and reaches into other skills like communications, time management and teamwork, important skills to any career. My goal is to continue to learn, experience, and absorb as much as possible.
9
FOSTERING DIVERSE & INCLUSIVE COMMUNITIES INTERNATIONAL STUDENT SERVICES
B ON THE BLUE
Cross-cultural trainings continue to be a highly soughtafter resource for faculty and staff to help international students feel at home.
Following Convocation, Bronco families and guests joined members of the campus community to take a Bronco Spirit Walk to Albertson’s Stadium. Led by the Blue Thunder Marching Band, Boise State Spirit Squad and Buster Bronco, families crowded together to form the “B” logo for photos and a video. 2,500+ participated.
ϭϭ
16 trainings for faculty and staff (vs. 10 in 2012-13)
ϭϭ
20 trainings for international students (vs. 15 in 2012-13)
ϭϭ
The Cultural Luncheon, a new initiative, brings faculty and Saudi/Kuwaiti students together each semester for a traditional Middle Eastern meal and student presentations.
FIRST-FORWARD PEER MENTORING PROGRAM Focuses on retaining first-generation students by connecting them with career counselors and academic advisors: 150 students participated in the First-Forward, First-Generation Graduation, 300 attended the reception. THE TUNNEL OF OPPRESSION The Tunnel of Oppression was part of the “Act Now” project in affiliation with Foundational Studies, resulting in a new “Tunnel on the Quad” attended by 400 students spring semester.
Daniel Orozco Multicultural Student Services Staff, Supply Chain Management & General Business Major
10
IMPACT SCHOLARS PROGRAM
ϭϭ
First graduate in spring 2014
ϭϭ
96% overall retention rate
ϭϭ
Highly impactful for a group who never expects to earn a degree
ϭϭ
7 students promoted the program at campus/ community presentations
ϭϭ
Established a program fund and a scholarship fund with University Advancement
FRATERNITY & SORORITY LIFE
ϭϭ
A record 235 women participated in sorority recruitment; 209 bids granted
ϭϭ
New chapter: Pi Kappa Phi
ϭϭ
650+ members in 13 chapters
Multicultural Student Services has fostered an environment for me to grow as an individual. It has opened my eyes to the vast aspects of diversity that I probably would never have come across in my personal life. I am grateful for what I have learned and look forward to passing it on to others.
The work we do in Student Diversity and Inclusion feels like it has taken root deeply and that our colleagues across campus are willing and enthusiastic partners as we advance our comprehensive philosophy of inclusive excellence. We are forging a new world dayby-day and student-by-student and our work has never been as important or rewarding as it is today.
Francisco Salinas Director, Student Diversity & Inclusion
11
I am inspired every day by Boise State students that are taking steps towards realizing their potential. They are bold, curious, creative and hopeful. When developing programs and services to foster this growth, I appreciate the university’s commitment to innovation, because it gives me the opportunity to be bold, curious, creative and hopeful as well.
Erin Mahn Campus Programs Coordinator, Student Involvement & Leadership
12
DEDICATED TO EVOLVING IN ALL THAT WE DO
C
After reviewing other college publications, transitioned the Arbiter from a broadsheet publication to a tabloid layout. RECREATION TURF FIELD
10 instructors participated in the e-Textbook Pilot Program 16 class sections taught to a total of 392 students
The recreation turf field was lined for soccer, football, and lacrosse. As of 2014, an orange “B” is proudly showcased in the center of the field. LEADERSHIP STUDIES MINOR High school teachers identified and trained; concurrent enrollment (Leadership 101) expanded into area high schools including Borah and Capital high schools.
Ashlee Chaffee Communications Coordinator, Admissions
ED
Submitted a report to the Provost’s Office and Dean’s Council recommending the program continues as a self-supported pilot with the possibility of expansion
LD
Estimated 60% savings over printed materials
LIN
ϭϭ
X
R
EC
IE
ϭϭ
USE OF e -T E
KS
ϭϭ
ED
STUDENT MEDIA
Bookstore, Center for Teaching and Learning, Academic Technologies increased the use of digital content & e-Textbooks.
ϭϭ
R
S EA
OO
DIGITAL CONTENT & E-TEXTBOOKS
By combining the Information Desk and Bronco Card office into one location, student IDs are now available 35.5 hours per week more than in previous years (77% increase in service hours). With the expanded footprint, the Info Desk has better visibility and accessibility for students and guests of the university.
TB
We continuously strive to create better, stronger connections to students through the use of technology. Pre-arrival online orientation allows students to get to know Boise State even before they arrive. Video, a discussion board, and brief post quizzes help ease the transition to college life.
INFO DESK + BRONCO CARD
IN
PRE-ARRIVAL ONLINE ORIENTATION
RE
AT I O N T U R
F
F
I love working at Boise State University in student affairs where everyone is dedicated to seeing the university and the students thrive. In Admissions, we’re constantly looking for new ways to put our best foot forward as we recruit prospective students. To us, this is adding value to everything from our events and campus visits to our communications that aid in the admissions process.
13
CIVICMINDED ’S
C HO
KEY CLUB
RA
LIVING-LEARNING COMMUNITIES
IS
Holocaust survivor Rose Beal spoke at Living-Learning events.
$18,000 FOR MEALS ON WHEELS
N
G-
LE
ARNING COM M
U
V
RA
FOR CHILDHOOD
INVOLVEME
NT
C
T EN
ST U
NT
615 Service Saturday volunteers
ϭϭ
7,964.05 Total service hours for all fraternity and sorority chapters
RG
CA
MP
ϭϭ
I SE D
Raised $31,000 raised at “Relay for Life” for Colleges Against Cancer
3,070+ hours of community service
RA
ϭϭ
ϭϭ
S
Raised $37,000 at the “Boise State Dance Marathon” for Colleges Against Cancer
ER
R
HOURS OF COMMUNITY SERVICE
$68,000
ϭϭ
FOR COLLEGES AGAINST CANCER
Adrian Bang LMSW Associate Director, Women’s Center
14
DE
3,070+ S
Students raised $2,647.94 for the Rose Beal Legacy Garden in Anne Frank Memorial Park between 2012-2013
STUDENT INVOLVEMENT & LEADERSHIP CENTER
CANCER RESEARCH
U
ϭϭ
GARDEN
$10,000
& STUDENT EC O
500 people attended
BEAL LEGACY
CAMPUS RECREATION & STUDENT ORGANIZATIONS Campus Recreation partnered with student organizations to host charity events:
R A I S ED
Resident assistants, community assistants, and University Hall Council raised $10,000 for St. Baldrick’s for childhood cancer research.
FOR THE ROSE
& U H A RA I S ED A’S /C
IE S
LI
IT
$2,647
RESIDENT/COMMUNITY ASSISTANTS & UNIVERSITY HALL COUNCIL
ϭϭ
N
I
The Men’s Hockey Club raised $18,000 for Meals on Wheels at the “Black and Blue” game vs. University of Idaho. $2,000 more than 2012-13.
N
ED
ME
MEN’S HOCKEY CLUB
I feel so lucky to come to campus each day and do something I love. The opportunities available to students at Boise State University abound, and our campus serves as a microcosm for the great change they will continue to establish in the world.
Boise State University has impacted me in a great way— sense of community, responsibility, appreciation and acceptance. I’m over 20,000 miles away from home, but every day it feels like I’m still home due to the amazing people around me. They believe in me and support my ideas. They motivate me. So, I say Boise State is my home away from home.
Emmanuel Eze President, Afro-Black Student Alliance & Producer/Director, Multicultural Diversity Inclusion Project, Accounting & Finance Major
15
Boise State University is a pretty special place full of opportunity and support for students and staff alike. Being part of a team of individuals who work together with dedication and enthusiasm to deal with the unexpected and unpredictable is especially rewarding. The work matters and I’m proud to be part of a campus community that helps students achieve their educational goals and find their place in the world.
Lynn Humphrey Director, Student Affairs
16
RAL R E SOU
RC
E IDE
DEAN OF STUDENTS
H
IO AV
GU
BE
COMMITMENT TO INTEGRITY
The Office of the Dean of Students created a staff Behavioral Resource Guide (“The Orange Folder”) to answer questions about appropriate response to distressing behaviors and resources for individuals in crisis. FINANCIAL AID & SCHOLARSHIPS Office of Financial Aid and Scholarships. established a new compliance officer position to serve as the primary resource on federal, state and institutional statutory and regulatory authority, as well as state and university policy. STUDENT CONDUCT BEHAVIOR This year marked the largest number of student conduct cases and a lower recidivism rate as compared to 2012-13. An increase in cases is partly due to an increase in awareness of Title IX-related violations.
Assistant Director, Student Involvement & Leadership Center
E
R
TE
W
Damoni Wright
LO
Student Conduct also launched new orientation/training to increase understanding about academic life at Boise State. Training included lectures, role-playing, and Q&A with students, faculty and staff.
RE
CIDIVISM
RA
I enjoy my work so much that it doesn’t feel like work. I am learning as much as my students. Watching students learn and develop from being new students to student leaders who are action-oriented change agents provides me with great hope for the future.
17
DEDICATED TO SERVICE HOUSING FACILITIES
OFFICE OF THE REGISTRAR
DEDICATED TO SERVICE
Finishing work projects is fundamental in serving the campus community, and Operations and Maintenance continues to move forward with its success in fulfilling the needs of students:
To serve students more efficiently, improved the process of transfer credit evaluations and provided system support for the following campuswide initiatives:
Legal Advisory Services successfully implemented summer services as a result of increased funding from ASBSU based on student needs. Online scheduling is now available for making appointments.
ϭϭ
8,937 work requests completed for students
ϭϭ
962 preventative maintenance projects
ϭϭ
218 apartment turns
ϭϭ
Evaluated 15,724 classes from other institutions to determine how they equate to Boise State classes. Parameters are now set for these transfer credits
ϭϭ
Staff, working with external vendors, completed:
Established new mandatory twoweek turnaround for transfer credit evaluations
ϭϭ
Redesigned my.BoiseState functionality
ϭϭ
Upgrading cable/Internet
ϭϭ
ϭϭ
Automated post-enrollment requisite checking
Replacing furniture in Graduate Residential Scholars Program & University Square E-Building
ϭϭ
Upgraded Nolij imaging system/ implemented Digication
ϭϭ
Replacing Chaffee domestic hot water heaters
ϭϭ
Supported reporting, data warehouse and dashboard initiatives
ϭϭ
Makeover in Payette Suites
Jayson Davis Event and Outreach Coordinator, Career Center, Social Science Major
18
FINANCIAL AID The Financial Aid Office set up a phone tree to direct callers to the correct campus department. Year-to-year the number of callers entering the phone queue decreased by 22.76%, representing 2,064 fewer calls in August. CHILDREN’S CENTER The Childern’s Center established a full-day tuition-based kindergarten program after receiving NAEYC accreditation, providing an extended curriculum focused on speaking, writing, math and social studies.
At Boise State I have truly learned the importance of serving others. From raising money through my fraternity, Delta Sigma Phi, for the Idaho Humane Society to building playgrounds for Partnership Jamaica through the Student Involvement and Leadership Center, I have grown and I have helped others grow. I will forever be thankful to Boise State for such opportunities.
As a work-study student at Financial Aid I get to help students every day. As a former refugee I know firsthand how important a service is, no matter how small it may be. My work challenges me to assist students in the best possible way and inspires me to a high level of professionalism and discipline.
Chakoma Tahuri Client Services Work Study, Financial Aid Office, Health Science Major
19
My goal has always been to look for ways to streamline purchasing and save student dollars. Since taking this job 13 years ago, we have never had to increase my budget, even though now I purchase for three buildings instead of one. I have made lifelong friendships with the students I schedule and it has been a blessing to watch their successes.
Ric Hobart Building Facility Coordinator, Student Union
20
DEDICATED TO FISCAL RESPONSIBILITY UNIVERSITY DINING
Financial Aid staff presented 103 outreach events, averaging 8.5 per month; participated in recruiting events (Boise State Road Show and GradFest) in northern and southern California, Seattle, Portland, and eastern and northern Idaho.
University Dining Services successfully implemented two Coke Freestyle machines, increasing weekly revenue by $450 compared to the traditional fountain machines.
Boise State is one of approximately 500 institutions nationwide to provide the Financial Aid Shopping Sheet to help students compare institutions and make informed decisions about where to attend school.
Housing facility operations installed new, efficient, larger capacity commercial washers and dryers, nearly tripling the ability to launder bedding between conference groups, resulting in quicker room availability.
103
G
S
E
ER
SH
S
FR
S H O P PIN
E
T EE
AID
E MACHINE
CI
L
YL
FI
C
IA
T ES
EF
EVENTS
AN
T
H AC RE
HOUSING & RESIDENCE LIFE
FIN
OU
FINANCIAL AID
N
T
DR WA SHERS &
Y
$450 REVENUE INCREASE
TOTAL
Dr. Lisa B. Harris, Ph.D. Vice President for Student Affairs
One of the most important roles in my job is to ensure that the funds with which we are entrusted are spent in the best interests of the students we are here to support. At times it is necessary for me to assess funding in different areas to ensure that the Division of Student Affairs is progressive, responsive to the needs of our students, and smart about where we spend our monies.
21
COMMITTED TO EXCELLENCE UNIVERSITY DINING SERVICES
STUDENT MEDIA AWARDS
Executive Chef Philippe Didier completed his ProChef III Certification through the Culinary Institute of America, the world’s premier culinary college. This elite, toplevel certification requires expertise in a multitude of disciplines from professional management to international cuisine.
Idaho Press Club (spring 2014) The Arbiter won general excellence for student newspaper in Idaho and general excellence for student website, the first time a college newspaper has won first place in both categories. The Arbiter also took 19 individual awards, sweeping five categories.
COBE SIMPLOT CAFÉ
General News Story 1st, Christina Marfice 2nd, 3rd, Jessica Adamson
The Student Union director, Aramark management, Housing and Residence Life, COBE faculty, and COBE students created a new charter for the COBE Simplot Café program (relationships, policies and procedures). Dr. Denise English, faculty-inresidence, helped lead the effort with Gary Logosz and Bart Zilner to create a different business model, which is currently thriving.
Watchdog / Investigative 1st, 2nd, 3rd Ryan Thorne Editorial 1st, McKenzie Perkins 2nd, Michael Steen 3rd, Tabitha Bower
STUDENT AFFAIRS MARKETING Jeremy Webster, graphic designer, won an American In-house Design award for his “Rec Play Book” that helps the campus community keep track of what’s going on at the Student Recreation Center.
Margaret Beierle Management Assistant, Vice President for Student Affairs
22
Headlines 1st, Staff 2nd, John Engel Photography 1st, Devin Ferrell 3rd, Jacob Essman
Graphics 1st, Chris Barfus Page Design 1st, Bryan Talbot Photography 1st, Devin Ferrell 3rd, Jacob Essman Serious Feature 2nd, Ryan Thorne 3rd, Tabitha Bower Column Writing 3rd, Derek Deulus Sports News Report Honorable Mention
I am surrounded by incredibly talented, loyal and dedicated people. Our staff is always striving to make the Boise State experience the best for our students— one that they will never forget.
My academics have excelled because of so many opportunities. Boise State has opened so many doors for me simply because of my involvement on campus. I have been able to solidify my passions by participating in internships and I have started developing my resume, tailoring it around sports marketing. I am extremely grateful for everything this university and community have given me. Coming here was the best decision I have ever made.
Lauren Albright ASBSU, Vice President, Marketing Major
23