2016 Insight Issue 3 by Editor

OFFICIAL PUBLICATION OF THE BUILDING OWNERS AND MANAGERS ASSOCIATION OF GEORGIA

ISSUE 3, 2016

Insight THE COMMERCIAL REAL ESTATE JOURNALÂ®

SPOTLIGHT ON GEMHSA DIRECTOR JIM BUTTERWORTH

Creating a disaster plan ..............11 The Active Shooter ......................18 ..............21

What being a volunteer means ...25

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Insight: The Commercial Real Estate Journal® is published for: BOMA Georgia 5901-C Peachtree Dunwoody Road NE Suite 300 Atlanta, GA 30328 (404) 475-9980 / (404) 475-9987 – fax info@bomageorgia.org www.BOMAGeorgia.org www.BOMALegacy.org www.BOMAGeorgiaFoundation.org Executive Editor: Jacob Wilder jwilder@bomageorgia.org Managing Editor: Ala Yaktieen ayaktieen@bomageorgia.org 2016 BOMA GEORGIA OFFICERS President: Ian Hughes, LEED GA President-Elect: Todd Mitchell, RPA, CCIM Vice President: Marie Worsham, CPM, RPA Treasurer: Kinsey Hinkson, RPA Immediate Past President: Mark Dukes, RPA, CCIM DIRECTORS Trenton Patterson, RPA; Bert Locke, Jr., RPA; Carla Moule; Don Henry, CFA; Orlando Ojeda; Stacy Abbate, RPA; Karen Everett, LEED GA; Karlton Holston; Paula Linck; Amanda Madrid, RPA, FMA, LEED GA; Russell Copeland EDITORIAL COMMITTEE Chair: Mark Harrington, RPA, LEED GA Vice Chair: M. Kelly Furr, RPA Staff Liaisons: Jacob Wilder, Ala Yaktieen Members: Angie Champion; Adam Bonner, LEED GA; Amanda Daniels; Amy M. Timms, LEED GA; Amy Davidson, LEED GA; Christopher A. Bowlin, EIT; David J. Marmins; Delaney Langston; Hal Moore; Jack Kennedy; John C. Harcourt; M. Kelly Furr, RPA; C. Knox Withers; Lorry Jensen; Mark Harrington, RPA, LEED GA; Marie Kastens, RPA,CCIM; Mark Gallman, SMA, SMT, LEED GA; Michael McIntosh; Patti Brown; Phil Mobley; Rachel Adams; Robert Fuhr; Scott Carter; Christopher S. Smith; Smith Swilley; Suporia Anthony; Tarah Cicirelli; Tina Mershon; Vontre’Ale Terry Published by: 5950 NW 1st Place Gainesville, FL 32607 (800) 369-6220 / (352) 332-3331 – fax www.naylor.com Publisher: David Evans Editorial Liaison: Rachel Brown Project Manager: Daniel Membrillo Advertising Director: Ketan Solanki Marketing: Nancy Taylor Advertising Representatives: Brian Agnes, Ashley Benton, Amanda Blanchard, Stephen Cofino, Paul Fecio, Nick Manis, John O’Neil, Jason Ruppert, Rob Shafer, Ketan Solanki, Albert Williams, Chris Zabel Layout & Design: Gordon Klassen Acceptance of advertising in BOMA Georgia’s Insight: The Commercial Real Estate Journal® does not imply BOMA Georgia’s endorsement or approval of the product or service advertised. All information has been checked for accuracy to the best of the publisher’s ability, but makes no warranties, implied or otherwise. No responsibility is accepted for deletions, omissions, errors and/or inaccuracies. Unless a special placement is reserved, publisher reserves the right to place ads on a first-come, first-served basis and to separate by member and non-member status. The contents of this publication may not be reproduced by any means, in whole or in part, without the prior written consent of BOMA Georgia. © 2016 BOMA Georgia. All rights reserved.

PUBLISHED AUGUST 2016 / BAA-Q0416 / 3118

Insight THE COMMERCIAL REAL ESTATE JOURNAL®

www.BOMAGeorgia.org • Issue 3, 2016

FEATURES LEGISLATIVE.......................................................8 Georgia’s Range of Transportation Improvements

Until recently, Georgia ranked next to last in per capita spending on transportation. To address funding shortfalls and a growing project list, the Georgia General Assembly convened a joint study committee on critical transportation infrastructure in 2014. BY Katie Roberts, Fiveash Stanley

OPERATIONS ....................................................11

In Case Of Emergency: Getting Disaster Under Control Disasters happen when you least expect them—often in the middle of the night, on weekends and during holidays. Anyone who has faced a disaster at his or her property most likely remembers it like it was yesterday—especially the first one. There are a lot of precautions to consider. BY Patti Brown, SERVPRO of Decatur

TECHNOLOGY .................................................. 14

Ripe for Disruption

Like most technology markets, security technology is advancing rapidly. There are many enhancements providing clients with benefits that were not possible before. BY Phil Mobley, Building Engines

TRENDING IN #CRE ........................................ 18 The Active Shooter

Active shooter—these two words evoke images of events that are now a part of our consciousness. Columbine, Fort Hood, Sandy Hook, San Bernadino, Orlando. Even without context, these horrific events are known just by stating the venue or city in which they occurred. BY Joseph Murphy, Universal Protection Service

HUMAN INTEREST/SELF HELP .......................21 Spotlight on GEMHSA Director Jim Butterworth

“There is only one trait more important than performance and profitability for commercial buildings: That is safety, and without it, you cannot have the other two.” BY Amanda Daniels, Element Restoration Group

TECHNICAL/ENGINEERING ..............................25 Should I, or Shouldn’t I?” What Being a Volunteer Means to Me

ABOUT THE COVER — Learn more about GEMHSA Director Jim Butterworth, who is featured in Insight’s Human Interest story on page 21. Butterworth discusses safety in the commercial real estate industry, and how we, as professionals, can overcome the challenges.

DEPARTMENTS

7 ........ PRESIDENT’S MESSAGE 33 ........ CALENDAR OF EVENTS 34 ........ ALLIED MEMBER SERVICE DIRECTORY

38 ........ ADVERTISERS ON THE WEB

The National Fire Protection Association (NFPA) estimates that each year, U.S. Fire Departments respond to over 31,000 fires started by lightning strikes. BY Michael Knox, SMA, SMT, CBRE Technical Services

EMERGING PROFESSIONAL SPOTLIGHT .......29

Jocelyn Nelson, JLL

Jocelyn Nelson is a project manager for JLL and represents the new breed of Atlantan. A New Jersey native, she has embraced all that Atlanta has to offer. BY Amy Davidson, Aquascape Environmental

This issue is easily shareable! Use the QR Codes found within each article and on the cover.

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INSIGHT | ISSUE 3, 2016 | www.BOMAGeorgia.org | 5

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PRESIDENT’S MESSAGE

Pace of Change

BY Ian Hughes, LEED GA BOMA Georgia President

he pace of change in the world today is simply exhausting. These days of positive progress are tempered by the sobering realities of the world around us. We must be engaged, vigilant and prepared. As professionals in the real estate industry, we have to become masters of change and remain aware of the realities, trends and technological innovations that are changing the way we operate and manage our buildings. As National Preparedness Month approaches, BOMA Georgia and its members are supplying useful information and educational opportunities to the industry. This issue of Insight, the Commercial Real Estate Journal includes three, timely articles related to preparedness. See In Case of Emergency: Getting Disaster Under Control on page 11 and the article titled The Active Shooter on page 18 to learn more about these operational considerations and preparedness trends. In other preparedness news, BOMA Georgia recently conducted a tour of the Georgia Emergency Management and Homeland Security Agency (GEMHSA) State Operations Center. The State Operations Center (SOC) is a Multi-Agency Coordination Center (MACC) used by state, federal, local and volunteer agencies, as well as private sector organizations to respond to disasters or emergencies that require a coordinated state response. While there, our members were able to meet with Director Jim Butterworth. His interview is featured in the Human Interest article on page 21. On BOMA Georgia’s education front, I have some big news. You will remember in our last issue, we shared with you the first class of BOMI HighPerformance Program graduates from Georgia. Now I am excited to announce that BOMI recently made the High-Performance (HP) Program, of which BOMA Georgia is a partner, is now a full designation program! This means that students who complete all three courses in the HP Designation Program (HP Sustainable Building Principles, HP Sustainable Building Practices, HP Sustainable Building Investments) will earn the BOMI-HP designation. BOMA Georgia is proud to offer all three instructor-led

courses at the BOMA Georgia Conference Center annually. Furthermore, students of the new program can make their education dollars go farther with a $500 embedded scholarship from the BOMA Georgia Foundation for enrolled students of both the Principles and Practices courses. Visit www.bomageorgia.org to see these courses on the calendar of events. Something else that gets me excited is the transformation our industry is undergoing because of technology. I believe that remaining aware of the latest technological advancements in the industry is necessary for long-term success and operating more efficiently in your day-to-day tasks. ‘The sky is the limit’ is a standard adage for those who think outside of the box. In this issue’s technology article on page 14, Disrupt CRE co-founder Mariel Ebrahimi shares her thoughts on technology disruptions in CRE and how real estate professionals can educate themselves about and remain aware of the latest technology. I have just scratched the metaphorical façade of this ‘Building of Value’ made available by BOMA Georgia to practitioners, owners and partners in the real estate industry. I encourage you to take advantage of these opportunities. In doing so, you can create bridges for growth in our industry, your clients, peers and yourself. I invite you to review the BOMA calendar of events on page 33 to see more of our upcoming events. BOMA Georgia is a medium for exchanging ideas, educating yourself on the latest real estate trends and making connections. This in turn creates value for the buildings, owners and tenants we serve. I encourage you to read this issue all the way through and learn about advances in building technology, emergency preparedness and opportunities for educational and professional growth. Share this issue with your building owners and colleagues. Insight the Commercial Real Estate Journal remains one of BOMA Georgia’s best resources for professionals in the real estate industry. Our association remains committed to being a place for sharing knowledge, building relationships, discussing ideas, loving our community and advocating for our industry. This is what it means to Build Value.

INSIGHT | ISSUE 3, 2016 | www.BOMAGeorgia.org | 7

LEGISLATIVE FOCUS

Georgia’s Range of

BY Katie Roberts, Fiveash Stanley

Transportatio Improvemen

ntil recently, Georgia ranked next to last in per capita spending on transportation1. To address funding shortfalls and a growing project list, the Georgia General Assembly convened a joint study committee on critical transportation infrastructure in 2014. From that study committee came 2015’s House Bill (HB) 170, the Transportation Funding Act (TFA). At the time of its enactment, the legislation was expected to generate $900 million annually in new funding to be used for the repair and maintenance of statewide roads and bridges. The legislation increased funding in a variety of ways. Most notably, it restructured motor fuel taxes. Under the old model, the state collected a flat 7.5 cents per gallon of motor fuel. As consumers flocked towards more fuel-efficient vehicles (or those that require no motor fuel at all) and drove fewer miles; the state’s tax base narrowed while maintenance and construction demands continued to outpace revenues. The solution was to move to an excise tax that adjusts annually based on CAFE fuel economy standards. HB 170 eliminated the state’s controversial income tax credit available to purchasers and lessees of new zero emission and low emission vehicles. And it imposed an annual impact fee on electric vehicles and large trucks based on weight. Paired with other revisions to the revenue code, the Georgia Department of Transportation (GDOT) began receiving these additional state funds in Fiscal Year 2016

to help with resurfacing, maintenance and bridge projects. Below is a look at GDOT’s drastic new funding levels2: With this additional funding, what improvements can drivers expect? The GDOT has released a new, user-friendly site, (www.GARoads.org) where citizens can search by county or congressional district to view details on projects currently under construction, as well as projects planned for the near and long-term. Below are some of the high-profile

8 INSIGHT | ISSUE 3, 2016 | www.BOMAGeorgia.org

projects currently underway or recently completed around the state. • I-285 and SR 400. These improvements are designed to aid in reducing traffic congestion and improving safety in the area surrounding the I-285/SR 400 interchange. The project includes new flyover ramps, collector-distributor lanes and other facilities to aid travel at an estimated cost of $800 million. Construction is scheduled to begin later this year, with completion in 2020.

Insert Capital Maintenance Projects chart. Insert Routine maintenance Activities chart. Insert Bridge Projects graph.

ion nts • Northwest Corridor Express Lanes. The Northwest Corridor project will add nearly 30 miles of reversible toll lanes along I-75 from Akers Mill Road to Hickory Grove Road and along I-575 to Sixes Road. The lanes will be managed by dynamic priced tolling, allowing drivers to choose to pay a toll to bypass congestion. The estimated total cost is $834 million with construction expected to be completed by summer 2018. • South Metro Express Lanes. The I-75 South Metro Express Lanes project will add two reversible managed lanes along I-75 south of Atlanta. The project corridor extends 12 miles, from SR 155/ McDonough Road to SR 138/Stockbridge Highway. These new lanes are being constructed within the median of the existing roadways. The project will cost an estimated $226 million and GDOT expects the new lanes to be open to traffic in early 2017. • Jimmy DeLoach Connector. The Jimmy DeLoach Connector provides benefits for freight movement and driver safety near the Port of Savannah, the nation’s fourth-largest and fastest growing container port. The new connector is a 3.1 mile, four-lane highway that allows direct access to I-95 and I-16 for the 8,000 trucks that enter and leave the Port each day. The project was completed in May 2016 at a cost of $72.8 million. Nobody questions how essential roads are to commuters and commerce

in Georgia, but what about public transit and transportation alternatives? The 2015 legislation did not earmark any of the new revenues for transit, but legislation passed earlier this year makes additional transit funding an option for some local governments. Senate Bill 369 allows residents within the City of Atlanta to vote in November to levy an additional half-penny sales tax to fund MARTA. If approved, 1.5 percent of all purchases made in the city would be directed to MARTA operations and expansion; supporters estimate $2.5 to $3 billion would be dedicated to transit funding. The Atlanta City Council voted unanimously in June to add the referendum to the November 2016 ballot; meanwhile, MARTA is in the process of finalizing their project list. In June, the State Road and Tollway Authority (SRTA) also awarded $75 million in state funding as part of the GO! Transit Capital Program. GO! is a competitive funding program designed to address critical capitalrelated public transportation needs throughout Georgia. The $75 million represents an initial round of funding and was awarded to a variety of recipients, including: • Albany Transit System, for a new state-of-the-art multimodal center. • Athens-Clarke County, to replace aging diesel-powered buses with new hybrid-electric buses. • Atlanta Regional Commission, to upgrade bus stop signage and amenities in Cobb, DeKalb and Fulton counties. • Gwinnett County, to purchase new transit bases and upgrade the Sugarloaf Mills Park-and-Ride lot. • MARTA, to upgrade public address and electronic passenger information systems at its 38 rail stations.3 What about drivers who need a personal

vehicle but are doing their part to curb emissions by driving an alternative fuel vehicle (AFV)? Like existing Express Lanes that run on I-85 from Chamblee Tucker Road to Old Peachtree Road, the tolls for Express Lanes currently under construction are projected to be waived for AFV drivers. While hybrid vehicles do not qualify, those operating exclusively on compressed natural gas, electricity, propane or hydrogen fuel cell do. Drivers must also have a proper AFV license plate to take advantage of the toll waiver. While GDOT and SRTA continue to incentivize AFVs in their construction and operation of Express Lanes; what role is the state legislature playing to support Georgia’s refueling infrastructure? Legislation supported by BOMA Georgia in 2015-2016 would have allowed commercial property owners to access an existing income tax credit for the installation of electric vehicle and compressed natural gas charging stations. That legislation did not advance out of the Senate; however, BOMA Georgia is currently engaged with a study committee of House and Senate members looking at the state’s AFV

INSIGHT | ISSUE 3, 2016 | www.BOMAGeorgia.org | 9

Get on the path to sustainable efﬁciency

infrastructure. This study committee is focusing specifically on incentives for investors and operators to install necessary refueling stations. Drivers around the state are already reaping the benefits of 2015’s transportation funding bill. With new revenues going toward resurfacing, maintenance and bridge upkeep, existing funds are being used to relieve congestion at bottleneck points around the state and provide commuters a safer and more reliable trip. And that’s just one part of the picture. Elsewhere, the City of Atlanta is hoping to raise new tax revenues for MARTA expansion, the state is funding the GO! Transit Capital Program to support localized public transit and our legislators are hearing directly from the industry about incentives to support and maintain Georgia’s AFV infrastructure. For the first time in a long time, Georgia’s transportation future is brighter than ever!

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ABOUT THE AUTHOR Katie Roberts is the director of governmental affairs for Fiveash Stanley Inc. In this role, she assists in tracking and analyzing legislation and attending committee meetings. Fiveash Stanley 2:39 am Inc. is recognized as one of Georgia’s leading government and public affairs consulting firms, and has been working with BOMA Georgia for more than 10 years. 1 http://www.dot.ga.gov PartnerSmart/Public/PressReleases GDOTCommissionerTransportationFunding -6-3-15.pdf 2 Graphs available here: http://www.dot.ga.gov IS/TFA (scroll to the bottom) 3 http://gov.georgia.gov press-releases/2016-06-22/deal-announces75-million-state-transit-awards

2016 Election Dates • The General Election for federal, state and local elections is November 8. • The deadline to register to vote in this election is October 11. • You can vote early in person beginning October 17. Mandatory Saturday voting will take place October 29. To register to vote online or to request an absentee ballot, visit the Georgia Secretary of State’s website at sos.ga.gov/elections.

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OPERATIONS

In Case Of

Emergency BY Patti Brown, SERVPRO of Decatur

Getting Disaster Under Control

t’s freezing in Atlanta, with the lowest temperatures in a decade, and pipes are breaking everywhere…A maintenance room sink clogs up when a rag is left covering a drain while water is still running…A main water line bursts in the penthouse of a mid-rise office building…During construction activity, a sprinkler head is accidentally hit. These are just a few of the real experiences faced by the property managers interviewed for this article. Disasters happen when you least expect them—often in the middle of the night, on weekends and during holidays. Anyone who has faced a disaster at his or her property most likely remembers it like it was yesterday—especially the first one. There are a lot of precautions to consider. Here, BOMA members share some lessons learned through experience.

team was ready. We had disaster response training in place so everyone knew what to do.” One lesson she learned over the years was to include detailed instructions (along with photos) on the location of water shut-off valves in the Emergency Procedures Manual. She says that property management and security personnel went floor by floor to remove valuable property and vulnerable documents from the watersoaked areas. In addition, she cautioned that if a lot of water is flowing from floor to floor, to remember to bring elevators up out of their pits to protect them from extreme damage.

Amanda Madrid, RPA, FMA, LEED GA, group manager with Cushman & Wakefield, experienced a chemical feed line that burst in the penthouse of a mid-rise office building and caused water damage. “Trying to qualify the damage in the middle of the night and from home while trying to keep those on-sight calm and focused was challenging,” she recalled. “Ultimately, the most important first steps are to gather as much information as possible, confirm security has located shut-off valves and notify your restoration company so they can mobilize right away.” Madrid’s team has policies in place for these kinds of situations and has conducted “Table Top” training for such scenarios.

Michelle Dixon, RPA, senior property manager with Cousins, remembers when she received a call in the middle of the night about an aboveceiling water heater failure flooding 10 floors of occupied tenant space. “Having a relationship with a restoration company and getting them on site quickly was critical,” Dixon said. “Thankfully, our excellent INSIGHT | ISSUE 3, 2016 | www.BOMAGeorgia.org | 11

Julie Motsinger, senior vice president and director of operations Eastern Division for PMRG, was involved with a water disaster during a long Thanksgiving weekend when a main sprinkler line burst and caused the flooding of five floors. “Be prepared, don’t panic and know who to call,” Motsinger instructed. “Be sure that the management team—including security and janitorial—are trained for emergencies.” Julie also highly recommends keeping a tenant contact list with you, along with your key vendors’ phone numbers. Mark Gallman, maintenance manager with Highwoods Properties, has been involved with several water disasters during his 15 years in the industry. One thing he has learned is that it’s important to understand landlord/tenant loss responsibilities. This is critical going into the recovery and response

mode through the entire process. It is especially important when LEED interior is part of the build-out, Gallman says. He reports that the actual event, actions and immediate cleanup occur quickly. “Have a plan to deal with insurance claims, contractors and work involved,” Gallman said. “Most importantly, do not to make the recovery process worse than the actual event.” Jennifer Corbitt, senior real estate manager with CBRE, has managed medical buildings in the past. Several years ago, she experienced a large water loss from a cracked plastic filtration canister that was installed incorrectly. This happened in a surgery room’s HVAC system. One thing Jennifer strongly recommends is having valid certificates of insurance on file for each tenant.

“This helped lessen the time we had to wait to get a claim started,” Corbitt said. “Another complicated and urgent part of this disaster was making sure that our team contacted all affected tenants so they could start rescheduling patients; therefore, giving the tenants an opportunity to arrive promptly to remove any important files and/ or equipment.” Amy Timms, general manager with Jones Lang LaSalle, says she’s had many memorable disasters, with most involving water. She has had contractors hit sprinkler heads, causing massive flooding—twice. Of course, both occurred in the middle of the night. Planning is important, and she is diligent about emergency response planning. Amy believes in having some wet-dry vacuums at each of her buildings. This allows her team to get the water up as soon as

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possible while the restoration company is en route. Her company holds quarterly, hands-on training sessions for these situations.

Even if you have everything in place when a disaster occurs, many factors may be outside your control. You can never be 100-percent prepared. Take a few minutes and do a web search for “Emergency Ready Plan Profile.” This is a no-cost way to have your contact information with you at all times. Also consider searching “Red Cross Ready Rating” for some helpful tools so that you are prepared for when the next disaster strikes your property.

ABOUT THE AUTHOR Patti Brown owns three SERVPRO franchises territories in the Atlanta metro, including SERVPRO of Decatur, SERVPRO of Henry & Spalding Counties and SERVPRO of Clayton County. Patti is a certified CE instructor in the state of Georgia for both the Insurance and the real estate industry.

Susi Johnson, property manager for Prologis said, “Most companies have a disaster plan in place, but it’s important to do some drills so that the entire team knows how to respond.” Johnson also recommends that you consider having a management policy in place specifying that team members never speak to the media. Another lesson learned in a crisis is to have extra chargers for phones, iPads and computers. Recurring themes from property managers interviewed for this article include being ready, planning and drilling, Jeff Johnson, Branch Manager and having contact information with you at Services: Building Cleaning | Concrete Restoration all times because these disasters can and EIFS Restoration/Recoating | Epoxy & Chemical Grout Inspection often do happen in the middle of the night Expansion Joint Systems | Exterior Wall Coatings | Masonry Restoration Parking Deck Restoration | Plaza Deck Restoration | Waterproofing or weekends. They also agree that staying calm is key. That is where preparedness is your biggest ally. Western Specialty Contractors of America: 3790 Browns Mill Road, SE | Atlanta, GA 30354 Disaster recovery companies have a unique perspective on preparedness. W W W .W E S T E R N S P E C I A LT Y C O N T R A C T O R S . C O M When they receive a last-minute referral, it can often be difficult to mobilize a 1/14/16 786548_Western.indd 1 response to meet the client’s needs. Consider this example. A cleanup and restoration company receives a phone call late on a Friday afternoon about a large water loss. The owner of the company then has to track down her insurance company to issue a certificate of insurance (COI) before the weekend starts so that the recovery job can begin. Fortunately, in this example, the company owner was able to secure the COI in time and begin the work immediately. It would be rare that a property manager doesn’t already have these details negotiated with his or her restoration contractor in advance, but it still happens. Those who prepare ahead of time will be in a far better position when disaster strikes.

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INSIGHT | ISSUE 3, 2016 | www.BOMAGeorgia.org 22/10/14| 13 12:56 AM

Ripe for Disru TECHNOLOGY

hat the commercial real estate industry is a technological laggard is the source of ongoing—and usually bad—jokes among practitioners. When Mariel Ebrahimi came into the industry, she immediately saw the opportunity and decided to do something about it. Ebrahimi is co-founder and CEO of BY Phil Mobley, DisruptCRE, an organization founded in 2014 Building Engines that puts on one-day conferences designed to bring together the most innovative ideas about the future of CRE, from financing and development to leasing and management. By the end of the year, DisruptCRE will have hosted events in Boston, Chicago, Dallas, New York and San Francisco. Having coordinated exhibitors and panelists for these events, Ebrahimi has a unique perspective on how start-up entrepreneurs hope to change CRE with big ideas. I spoke to her recently about how quickly things are changing. How did you get in to CRE, and why the focus on the tech side? I started working for a startup after moving from New York. This was the first time I felt connected to something more than just a job. I connected to the product/service in an invested kind of way. A lot of recent grads are looking for something to be connected to, but this doesn’t happen often. The influx of attention and money into the CRE industry is exciting. I’m a New Yorker. My career started in supply chain management and moved quickly into logistics in the fashion industry. This is where I learned a lot about economics and international markets, which is what I studied in school. But the fashion industry wasn’t for me. I wanted to be connected to something more than a job—I wanted to be connected and invested in a product. At the same time, I was looking for a change of scenery, so I moved to Boston and joined a start-up game. That’s where I met my co-founder, Stephen Hopkins, now CMO at Real Liquidity. Stephen grew up around the media aspect of the CRE industry with his family businesses—the New England and New York Real Estate Journals. He helped me understand more about the ecosystem and infrastructure. The lack of technology—and even the lack of discussion about technology—really struck me as an opportunity. So I started getting involved in CoreNet, NAIOP (Commercial Real Estate Development Association), USGBC (U.S. Green Building Council) and IFMA (International Facility Management Association).

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Pretty soon we decided to host an event to talk about technology opportunities. The first event was in the Seaport area of Boston in October 2014. It was really well received, with about 125 attendees. We both had full-time jobs, but it was inspiring to be pushing the boundaries. We then decided to host an event in another city, and we went to Chicago in January 2015. That time we had 300 attendees. It was clear that the demand and interest was strong and growing. At that point, DisruptCRE became my full-time job. We hosted seven events last year. Our focus was all about going out and bringing DisruptCRE’s message to professionals in the industry. This year’s focus has been more about refining the message and maximizing the impact. You mentioned seeing an opportunity. What did you see? Why did you believe CRE as an industry was ripe for disruption? A lot of it came from participating in local associations and education. I’m a Millennial, so I almost take for granted a fluency with

uption technology that a lot of CRE professionals don’t have. For example, when I was talking to developers and construction professionals about the power of 3D printing, or how the day-to-day interaction of the mobile workforce with buildings impacts their well-being, they looked at me as if I have five heads! They didn’t have a vision to connect to these tools. The mindset was stunted. When I compare the list of exhibitors at this year’s BOMA International trade show listed in the “Technology Pavilion” with the typical set of exhibitors at a DisruptCRE event, I notice very little overlap. Why do you think that is? What has to happen for the property management and engineering side of the industry to get excited about disruptive technology? What we’ve found is that 10 years ago there was the first wave of technology solution providers in CRE. It was probably disruptive

DESPITE PERSISTENT BARRIERS TO ADOPTION, NEW TECHNOLOGIES ARE SWEEPING THE CRE INDUSTRY

at the time. But it has only been in the last couple of years that most people are adopting the first wave. Now we’re in the second. The great recession of 2008 probably impacted that. Now we’re seeing a pickup in the overwhelming hoard of technology. It’s really a movement that fundamentally changes the infrastructure of the industry. That includes Millennials moving into the workforce. They’re entering the workforce having learned from the first wave. They’re saying, “This all needs to go!” But since that infrastructure is long-established, it stunts our ability to adapt to the technology of today. It will take time. The definition of a building manager today is changing, but it will change more. That person will be a technically skilled professional who can manage 11 buildings from a tablet application. We’re trying to get new ideas on how to use legacy technology so that we can be much more agile. People aren’t building

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technologies they intend to last 10 years–it’s going to be in multiples and going to be adaptable. You mentioned mobility earlier. How important is mobile to CRE? What can it do—and NOT do—for the industry? There are a few important aspects concerning the whole notion of mobility. In Dallas last year, Elie Finegold of CBRE talked about the concept of radical mobility and how that changes our minds about the workplace. Individual workers are most affected. It allows us to think about the workplace differently. With mobile capabilities, we can work from anywhere. We’re not attached to our desks in order to receive our daily emails. It is changing the way we look at the workplace and the way we work. The opportunity is, in a broader perspective, that CRE professionals are already using mobile for banking, transit, podcasts, etc. That means they are comfortable with it in their day-to-day life. That’s an amazing starting point for adopting it in their professional life. They don’t necessarily recognize quite yet that they could use an app to create the same kind of ease professionally as they do personally with Uber. At the same time, our industry is heavily relationship-based. Technology is never going to change that or the need to give time to building those relationships. Also, our industry consists of a vast amount of data. Mobile technology is only increasing that, but it’s not something we’ll be able to fully exploit on a mobile basis. We are just beginning to understand what we have and how to share it. The rest of the world is built on a sharing economy, but CRE isn’t yet. With just one data set, our view is limited. By sharing data, we can progress as an industry. It’s going to take awhile, and it will take a lot more than just looking at data on the fly. My read on the technology disruption going on in CRE is that it is hitting the transactional side of the industry more heavily than the operational side. Is that a fair interpretation? If so where do you see opportunities on the operational side? There’s definitely a more significant barrier to entry on the operational side because of existing infrastructure. Owners and managers have made investments and have accounted for their costs for decades. At our conferences, we characterize our discussions into two, broad categories: “Tech Tools,” which are all about streamlining processes, and “Building Tech,” which includes all the hardware, the Internet of Things, and building services—the more operational side. It has been a little easier to conceptualize and fill the “Tech Tools” panels. One reason is that the transactional apps can sustain on smaller, local client bases. On the operational side, you need more volume to successfully show the value of scale and optimization to prove ROI to owners and asset managers. It’s a longer sell. But I’ve seen some unbelievable operational technologies that appeal to tenants and can appeal to owners in staying competitive with other buildings. A lot of it is being driven by tenants. There’s also a back-and-forth relationship. The operational technologies can tell the transactional ones how tenants are using the space. Fundamentally, this can put more accuracy of the data for the value of buildings. Audit, tax and advisory firm KPMG put out a report earlier in the year suggesting that buildings will start to be valued 16 INSIGHT | ISSUE 3, 2016 | www.BOMAGeorgia.org

more by their technology and the experience of the occupiers. For example, Comfy puts more control of the HVAC in the hands of tenants, which makes them happier, but also gives the building more useful data. Another example is with the company Parkifi. They put sensors in parking lots and tell retailers where people park and how long they stay. That is relevant and important data. It needs to be somewhat of a symbiotic relationship. How many flameouts have you seen even in just a couple of years? And what do the ideas that stick around have in common? Unfortunately, we’ve seen a lot of flameouts. It’s a numbers game. A percentage will phase out. But there’s also an overarching misconception that half the technologies out there today will not exist in one to three years. On the contrary, I see a lot of technologies succeeding in their local markets without having to cater to the larger national companies. There are those who say if you can’t get CBRE or Cushman & Wakefield, it won’t succeed. I don’t see that. I do see consolidation happening. There are technologies that need to be paired together. I’m pairing some of them on panels. There are a lot of silos, but professionals need solutions that are able to serve them across the board. If you’re a smaller company going after the biggest-and-best, you probably won’t make it. If you can build in your local market, you’re more likely to stick around longer. Even so, I think it’s going to keep growing, doubling or tripling. There are a lot of service providers that are in BETA mode and a lot that don’t really exist. But it’s an exciting time to be shaping how people are going to live and work. We’re seeing a lot of money invested in these endeavors, and interested professionals from outside of the industry are joining as well. Some of them aren’t doing so well because they don’t understand the industry’s history, but they do see the opportunity from CRE practitioners who have identified their obstacles. The majority of successful solutions are originating from broker, property manager and engineer types who are building the solutions to their own problems. So now for the obvious question: When are you bringing DisruptCRE to Atlanta? Hopefully sooner rather than later! We are in five cities this year. We are a small team that works on a day-to-day basis. We can only handle so much. Atlanta’s definitely on the radar, along with Washington, D.C., Seattle and others. Maybe it will come in the form of a short breakfast series to test out the markets. Slowly, but surely, we’ll get there. Bringing the technology to professionals in their own market is what the movement is about. While some are willing to travel for such a technology showcase, most people aren’t quite at the level of interest where they are actively traveling to seek out these cutting-edge technologies. So for now, we go to them. ABOUT THE AUTHOR Phil Mobley is head of research at Building Engines, a property management software company. He is also founder and principal of Koine Communications, the research firm that conducted the Metro Atlanta Commercial Real Estate Staffing Ratio Study. He has been a consultant to the industry for more than a decade.

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The Active TRENDING IN #CRE

How to prepare for the worst

BY Joseph Murphy, Universal Protection Service

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ctive shooter—these two words evoke images of events that are now a part of our consciousness. Columbine, Fort Hood, Sandy Hook, San Bernadino, Orlando. Even without context, these horrific events are known just by stating the venue or city in which they occurred. What used to be fairly rare occurrences now seem to be happening with greater regularity and severity. The question is: Are they? As real estate professionals, it is important to understand what an activeshooter situation is; how it differs from other life threatening situations; and most importantly, how you and your teams must be prepared to react and respond to these events. Understanding why an active-shooter event differs from other serious events is important, and this is realized in the definition itself: “…an individual(s) actively engaged in killing or attempting to kill people in a confined and populated area.” This definition does not describe a perceived risk but rather a life-threatening hazard wherein individuals are actively being shot. There is no time to plan when this is happening; your entire team must be prepared to react, quickly. According to a 2013 study on activeshooter incidents in the United States between 2000 and 2013 published by the Federal Bureau of Investigation (FBI), there were 160 active-shooter events that occurred in the United States during this 14-year period. There were 1,043 casualties resulting from these 160 events. Almost half, 486, were fatally

Shooter injured with the remaining balance, 557, being injured by gunshot wounds of differing severity. Statistically, this represents an average of 11.4 incidents annually—almost one per month. What is startling though, is that during the first seven years of this 14-year period, the frequency of active shooter events was 6.4 incidents per year, the latter seven years of this study resulted in a frequency of 16.4 incidents per year—more than double the frequency of the first half of this study. This is an alarming trend that should cause all of us to take this matter very seriously and to become better prepared. What is equally alarming is that 70 percent of these events occurred in commercial, business or educational environments, which is where we work, shop and learn as citizens. Some of the incidents with the highest casualty counts are the ones most remembered: • Mark Barton shooting in Atlanta, GA; 25 injured, 12 fatalities (July 1999) • Cinemark Century Theater in Aurora, CO; 70 injured, 12 fatalities (July 2012) • Virginia Polytechnic Institute and State University in Blacksburg, VA; 49 injured, 32 fatalities (April 2007) • Ft. Hood Processing Center in Ft. Hood, TX; 45 injured, 13 fatalities (Nov 2009) • Sandy Hook Elementary School in Newtown, CT; 29 injured, 27 fatalities (December 2012) • Inland Regional Center in San Bernadino, CA; 36 injured, 14 fatalities (December 2015) • The Pulse Nightclub in Orlando, FL; 102 injured, 49 fatalities (June 2016) These seven events resulted in the loss of 159 lives, with 197 additional people injured

by gunshot wounds, tragically changing the course of their lives. What, if anything, could have been done to impact the outcome of these horrific events? In 69 percent of the incidents where the timeline was well established, the incident ended in 5 minutes or less—typically long before law enforcement could arrive on the scene. A majority of the 160 incidents (56.3 percent) were ended by the shooter before the police arrived, either by suicide, because they stopped shooting or by leaving the scene. In 13.1 percent of cases, an unarmed citizen intervened and brought an end to the shooting. With such a short window of time to react and act, training and training exercises are critical to being prepared and to saving lives. But how to begin? Preparing your tenants and your own management/security/engineering teams to react quickly and efficiently is critical to saving lives. The best way to save lives is to increase awareness, promote training and practice your responses. Just as we do with fire drills each year, we need to do the same for activeshooter awareness—and conduct drills on active-shooter response. Providing educational or learning opportunities for your tenants is critical. Engage your security supplier, invite local law enforcement to deliver an active shooter awareness program and provide links to broadly accepted resources in your tenant portal. Encourage your tenants to have their own emergency response plan. Property management cannot, and should not, attempt to assume sole responsibility educating or training their tenants. The tenants should be encouraged to develop their own response and reaction plan to any emergency, including

Key Reactions to an Active Shooter Situation ✔ Get Out – if you can

✔ Call Out – when it is safe to do so ✔ Hide Out – shelter-in-place in an area that shields you from the shooter’s view and actions ✔ Help Out – direct others to leave or to not enter the space ✔ Take Out – if you have no other options, use any means necessary to disable the shooter

active-shooter events. Just as they are expected to do for fire evacuation response planning. Property management should have a plan on how they will respond to an activeshooter event, including how they will notify tenants of a life-threatening event. Here are some questions to take into high consideration: Will you use the public address system on your fire panel? Will you use a building work order management program? Will you use a mass notification software program? What will you say? Do you have a “Code Silver” or “Code Black” procedure that is already known by your tenants? Do they realize it is up to them and their staff to react when they hear this announcement? How will you do these things to make these announcements? Who will do these things to make these announcements? Can they be done at any time, 24 hours a day by someone available to

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do so on a property? Can the notification be done remotely if necessary? Does your plan require someone to gain access to an area that might be compromised or unsafe (like a Fire Control Room to access the Alarm Panel)? These, and many other things, must be thought of in advance, practiced and rehearsed for maximum effectiveness. Seconds will count in an active-shooter event, which statistically will be over within 5 - 10 minutes. We must be prepared, all the time.

In conclusion, the frequency and severity of events is increasing. This may be a societal problem for which there is no short-term solution other than to be better prepared. We also have an emerging risk from radical ideological theologies using active shooter events domestically (Ft Hood, San Bernardino, Pulse Nightclub) to achieve their goals to disrupt and destroy our society. Our best offense to all of these threats is a well prepared and practiced response plan. ABOUT THE AUTHOR

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Resources to Share with Tenants • www.dhs.gov/xlibrary/assets/ active_shooter_booklet (a 13-page booklet designed to coach a business into developing their own active shooter response plan) • www.youtube.com/user/RunHideFight (video designed to educate citizens on the best set of options if they encounter an active shooter event; Run Away if possible, Hide in an area providing both cover and concealment or Fight when you have no other options and your life is in imminent danger) • www.asisonline.org (type “active shooter” in the search box; the following documents can also be found by typing their title in the search box at this web address.) ASIS International, the international security association, has made many of its materials, including white papers, pre-recorded educational seminars and other tools available free of charge › Active Shooter. Second Edition. “A Handbook of Prevention” is a straightforward, simple document to enhance your Consequence Management and get you better prepared to have an effective Emergency Response Plan › “Appendix D Active Shooter and Workplace Violence Training Exercise” is an excellent series of active shooter scenarios you can use to conduct your own table-top exercises. • Your security provider may have additional resources that could be available to you. Ask them to see that they provide.

Serving Atlanta Since 1980 Joseph Murphy is a 32-year veteran of the security industry and a recognized subject matter expert on commercial real estate security having worked with countless properties throughout Atlanta and the southeast on program development and enhancement. He is a frequent contributor and speaker for BOMA Georgia. 2950 Cole Court, Norcross, GA 30071

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HUMAN INTEREST/SELF HELP

Spotlight on GEMHSA Director Jim Butterworth T BY Amanda Daniels, Element Restoration Group

here is only one trait more important than performance and profitability for commercial buildings: That is safety, and without it, you cannot have the other two. We are no longer just discussing safety issues like lead paint, malfunctioning elevators or slippery walkways. Daily headlines warn of the constant emergence of terror threats. They detail the cost and agony of natural disasters such as the deadly flooding in West Virginia and the devastating wildfires in California. “Safety” is a comforting word; however, it is vague. It is a goal, a necessity and something building owners and managers in Georgia spend millions of dollars and sleepless nights trying to create for their properties and tenants. There is one man, however, who spends all of his time predicting and preparing for all of our worst nightmares, including: multiple types of terrorism, hurricanes, fires, floods, droughts and even deadly disease outbreaks. Jim Butterworth, director of Georgia Emergency Management and Homeland Security Agency Association (GEMHSA), works tirelessly with agencies like the governor’s office, the Department of Defense and the Department of Homeland Security. He works on integrating local, national and global knowledge, experience, and resources to help prepare Georgia for every possible disaster situation. For many BOMA Georgia members, tasked with keeping their properties and occupants safe, healthy and highly functioning under any and all circumstances; Jim Butterworth’s work, leadership and advice are of particular interest. During our interview, Director Butterworth opened up about the particular challenges and unique threats, both man-made and natural, that could impact Georgia. “I think Georgia faces an increased level of terror risk

because we have one of the world’s busiest airports, because of our ports in Brunswick and Savannah (which is the fourth busiest port in the U.S.). The CDC is here; and simply, we have the largest metropolitan area in the Southeastern U.S. Also, we are in the middle of hurricane season, and even though it’s a dry one, we’re still at risk for a hurricane in the Gulf of Mexico to move through Georgia as a major rain event. The Georgia coast hasn’t been hit with a major hurricane in 127 years, but if it were to occur, that would be incredibly detrimental to the infrastructure along the coast. Man-made and natural, we are at risk for some very specific threats, but we address all of these concerns every single day. Georgians should feel very comforted but also aware and prepared,“ he stated. Speaking about the terrorist attacks of 9-11, we asked whether he thought we were any safer as a country now than we were then. He replied, “Yes, absolutely we are safer now. There has been a significant investment in providing a high level of homeland security. From federal and state funds, to making sure resources are available, to having highly specialized sensing equipment. For instance, there are teams called the CBRNE (Chemical Biological Radiological Nuclear Explosive), which can be, and are, deployed in large gatherings across the country all the time that have the ability to detect and sense those specific threats as well as respond to them. The traveling public in general is also aware of our extra precautions and have, in turn, become more in tune with things that just don’t look right.” Director Butterworth stated that there are five aspects of emergency management and response: INSIGHT | ISSUE 3, 2016 | www.BOMAGeorgia.org | 21

prevention, preparation, mitigation, response and recovery. GEMA has resources to help every Georgian prepare for a disaster situation. The website ready.ga.gov is available to the public, and there is also a mobile application that can be found in the iPhone App Store or the Android Google Play Store by searching for “Ready Georgia.” This app provides real-time weather alerts, traffic incidents, evacuation routes, advice on how to handle numerous emergency situations, maps, checklists, etc., and can help you create a personal emergency plan and a Ready Kit for your home, office or family. He assured us that Georgia has medications, vaccines and the resources to respond to an emergency; however, a good rule of thumb is that each individual should be prepared to be self-sufficient for 72 hours. Stockpiling radios, batteries, water, non-perishable food, medications, first aid supplies and remembering to put away food or supplies for pets as well, are all great ideas. GEMHSA is in partnership and constant contact with the Georgia Department of Public Health and many other state agencies

“Every single day I challenge my teams to find a way to perform at a higher level, to be more efficient.” to anticipate and thwart health crises as well. For instance, the Zika virus is of intense concern for them right now, and they are working around the clock to assess the threat to Georgians and educate the public on this disease. They believe prevention of transmission is key right now, as there is no vaccine available. Different mosquito-repellant solutions work for different individuals and should be explored and utilized. From traditional repellant containing DEET to less toxic approaches such as applying citronella oil and dosing one’s self with vitamin B1 (to make the female mosquitoes avoid biting), some sort of repellant action should be taken when outdoors here in the U.S., and certainly abroad. (There is even more interesting information on this at the Georgia Department of Public Health

website, such as the fact that the Zika-carrying mosquito only bites during the day.) When asked what the most important thing a commercial building owner or site manager can do to be prepared for a threat or disaster, Director Butterworth stated, “Have a plan, think ahead. For instance, one of the adverse impacts of the ice storm we experienced two years ago was that when the power was out for an extended period of time, the long-term care facilities had an extremely urgent need. There are requirements that these buildings and hospitals have—for example, the ability to pull a 100-kilowatt generator up the street and plug into their building. And some were just not prepared for that.” Also, BOMA members are encouraged to become active in VOAD (Volunteers Active in Disaster), which is the Georgia chapter of NVOAD (National Voluntary Organizations Active in Disaster). Those involved range from members of the Red Cross, to local church members who are trained to clear roadways with chainsaws, to roofing volunteer organizations, doctors, etc. Butterworth remarked, “VOAD is an ancillary

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with Director Butterworth, and we would like to thank him for his time and dedication to our safety and that of our families. Please go to www.gema.ga.gov for his full biography and critical information on how you can best prepare yourself, your family and properties for safety and success in the event of an emergency. Don’t forget to get involved! Visit www.gavoad. communityos.org and www.nvoad.org for more information on how you can be prepared to help your local community.

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group to GEMHSA, and we host them when they want to meet. Some of the VOAD groups are very active, and some we only see every six to eight months or as wintertime approaches.” Concerning recent active-shooter tragedies, we asked what his thoughts were on individual gun possession. “My personal opinion is, I am a firm believer that law abiding citizens have a right to arm themselves, whether in their homes or publicly. There are laws in place for that, and those are the people that will stay within those bounds,” he declared. Regarding preventing and handling active shooter situations, he stated, “The active shooter is the result and the extremely visible piece of the problem, but we have to engage these people long before they take up arms. Determining who is vulnerable to radicalization, be it a homegrown situation or someone who simply feels influenced by ISIS, we have a number of different efforts going on to counter violent extremists before they ever take action.” On the most challenging point of his impressive career, Director Butterworth proclaimed, “Today is right now. Every single day I challenge my teams to find a way to perform at a higher level, to be more efficient. We are literally challenging ourselves constantly so that we can grow the team and ensure that 10.5 million Georgians are safe if we have an adverse emergency event. The threats we are dealing with are all moving targets—so every single day is my biggest challenge, which makes it quite exciting, frankly.” Instead of worrying or fretting over what might happen, he stated his philosophy as this: “The analogy is flying airplanes. I’ve had the blessing of being able to fly the biggest and the fastest ones. The mentality is that we train, we focus on the safe completion of that exact flight or mission and the responsibility of caring for the people on that plane. You focus intensely on prevention, preparation and safety. You don’t stay awake at night worrying.” On his impressive career, public contributions and work ethic, he stated modestly, “If I have accomplished anything, it has been as a result of teamwork with an incredible group of skilled, dedicated professionals I’ve had the great opportunity to work with.” BOMA Georgia is honored to have had the opportunity to discuss these critical matters

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ABOUT THE AUTHOR Amanda Daniels is the Director of Marketing of Element Restoration Group, based in Alpharetta. She a long-time Athens resident and enjoys the music and art scene, practicing Krav Maga and writing.

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■ FRP Carbon Fiber Strengthening ■ Post-Tensioning repair ■ Structural retrofits ■ Concrete repair ■ Epoxy injection ■ Expansion joint replacement ■ Deck and vertical coatings ■ Structural design and forensic expertise ■ New openings for elevators and stairs ■ Blast mitigation ■ External post-tensioning ■ Seismic retrofit and upgrade ■ Core Drilling ■ Façade repairs and maintenance ■ Structural inspections ■ Barrier Cable Replacement

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TECHNICAL/ENGINEERING

“Should I, or Shouldn’t I?” What Being a Volunteer Means to Me BY Michael Knox, SMA, SMT, CBRE Technical Services

volunteer is defined as one who freely offers their time and/or skills to take part in an enterprise or undertake a task. Volunteering can be a frightening prospect. You are willingly making a commitment of yourself, often for an indefinite period of time, for something where the outcome is hoped for but never known. This always seemed to me, in the past, as something others should do. As for me, for as long I can remember, I was the shy one who never wanted to be noticed. I couldn’t utter a word in front of six people—much less a

hundred and sixty. I never could be more than what and who I was at that moment. So if someone asked me to volunteer, I would say, “Who, me? Volunteer? Not on your life!” Then one day, about 40-odd years ago, I saw a commercial that said “Join the Navy. See the world!” I watched a flashy commercial on TV—Bingo! I did something I never thought I would ever do in a million years— I volunteered! Of course, once in the military, one of the first things one learns is to never volunteer for anything. At that point, I said to myself, “What did I just get myself into?” After arriving aboard my first ship assignment, I was “volun-told” to become a member of the Command Training Team, responsible for training every sailor and Marine coming on board the carrier to which I was assigned on Military Rights, Responsibilities and Communication. I was thrust into the most uncomfortable situation I could imagine myself in, yet I believe it was an

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intentional effort by my superiors to force me to become more open and expressive to help me fulfill my other duties onboard ship. Years later as a young building engineer, I heard about BOMA. Being an engineer, I didn’t believe I was expected to join. More years passed, but I never gave BOMA a second thought. Then a chief engineer, for whom I was working at the time, told me about the BOMI Systems Maintenance Administrator (SMA) and Systems Maintenance Technician (SMT)

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designation programs. I enrolled and earned my designations. Afterward, people I had only briefly interacted with before began to seek me out for help and advice. I noticed promotions came more rapidly and my responsibilities began to increase. With more responsibilities came more opportunities from inside my employer than outside. I moved upward and onward as my career began to finally take off. Good things were happening for me, but I still managed to avoid volunteering. Then

www.BOMAGeorgia.org

one day I was asked if I would become a member of an employee board to help advise senior management on methods of improving processes and policies by bringing ideas from the field. Volunteering meant taking a huge responsibility on myself to work with others to help achieve a common goal, of helping to improve the processes and programs we worked under as a company. With that, I was helping steer others toward educational opportunities and toward positions of greater opportunity, responsibility and career growth. Although frightened by the prospect, I said yes. In doing so, I found it wasn’t as hard as I had thought. Volunteering was actually opening more opportunities for me, and I slowly began to realize all of my previous fears were unwarranted. When I finally did join BOMA Georgia, an entirely new world of volunteerism was before me. I found a network of professionals willing to help me, all working together towards the goal of making the commercial real estate industry the greatest that it can be. BOMA Georgia is the best source for information, political action for our industry, and education for owners, managers and even engineers! Volunteering with BOMA and the BOMA Technical Organization (BTO) has had a tremendous impact on my life. I now have the confidence to know that I can succeed beyond my perceived personal limitations. My experience serving on different committees and task forces has allowed me to see just how valuable one person’s contributions can be to the success of the group, the industry, BOMA and oneself. Volunteering helped me hone the skills I need to remain competitive in our changing industry and to be confident in my public speaking. It has helped open doors that most likely would have remained shut for me if I had not stood up and said, “I volunteer!” It has been my privilege to volunteer and serve within BOMA Georgia as a TOBY judge, on the High Performance Building Task Force and as a member of the BTO Council (for the last three years), where for the last two years I’ve been honored to serve as chair. Volunteering has allowed me meet hundreds of people within our industry, to see processes and products

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An Allied Member’s Perspective on Volunteering:

across multiple properties, real estate companies and vendor platforms. During my tenure with the BTO, our council member engineers and allied members, all of whom are volunteers, I can our continuous growth within BOMA/Georgia. They are a resource that continuously is offering expanding programs for the continuing technical education, training and mentorship of engineers, property and facility managers. To have had the opportunity to work with this group of amazing people and helping in some small way to perhaps open the path to success for others, has likely been the single, most satisfying, achievement in my career. Volunteering for the military was absolutely one of the best decisions I’ve ever made, allowing me to “See the world,” as promised, but also allowing me to learn a trade, make lifelong friends and to serve the nation I am proud to call home. The opportunity to have a positive influence through becoming a volunteer, whether it be through BOMA Georgia, or some other avenue, are opportunities within the reach of everyone. You have it within you to make a significant difference in so many positive ways; and take it from me, being a volunteer is nothing to be afraid of at all. Instead, the act of volunteering brings richness to your life and to so many others in ways you just won’t understand until you take that step. Take the initiative upon yourself and ask, “How can I help?” So, to answer the question at the beginning of this article, “Should I, or Shouldn’t I?” My answer to that question today is a resounding yes! Grab the chances that are offered to you to change the world, or create your own opportunities to change yourself. Make a difference that will stand the test of time!

uring my time with BOMA, I have worked with dozens of property managers and building engineers from different walks of life, philosophies and expertise. Each of them has had some sort of impact on how I and my colleagues view the inner workings of commercial property management. It does not matter what someone’s current position is or what their BY John Harcourt, ambitions are in this industry; Empire Roofing they all make an impact in some way or another. Involved BOMA Georgia members have networking opportunities that allow the development of relationships; this permits them to comfortably discuss issues with others who have a shared experience. Involvement allows them to more easily formulate a plan to solve an issue, manage a project and professionally deal with unexpected issues that arise during a project. Property managers and engineers that are committed to BOMA Georgia involvement make better professional partners. I have worked with many management teams since joining BOMA Georgia. Property managers and engineers involved in BOMA Georgia tend to have a better understanding of the industry. They understand developing a scope of work, managing the bid process and professionally and equitably selecting a vendor. They understand that there is a partnership between the vendor and management company that is key to making a project successful. The knowledge they gain through their involvement in BOMA Georgia helps develop a more well-rounded property manager and engineer. With this perspective, they are more realistic. Having realistic expectations for any project or service contributes to an environment where teamwork can thrive and greatly increases the opportunities for project success. There are an abundance of education and networking opportunities available through BOMA Georgia. Volunteering and participating in BOMA will make you more valuable as you gain greater knowledge and exposure to peers with similar and differing backgrounds. Taking advantage of these opportunities will not only make you a better partner in the projects that you are involved with, but it will also allow you to make a greater impact on your industry.

ABOUT THE AUTHOR Michael Knox joined CBRE Technical Services in 2007 as a Chief Engineer, and is currently assigned oversight of two Class “A” office properties within the Atlanta northwest perimeter submarket.

ABOUT THE AUTHOR Native of Columbus, GA, John graduated from Columbus State with a Bachelor’s in Marketing. He has been in the roofing industry for six years—five of which have been with Empire Roofing, where he manages the sales and estimation teams for the GA and AL regions.

John Harcourt

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Recognizing BOMA Georgia 2016 Foundation Donors

The work of the BOMA Georgia Foundation would not be possible without the support of generous donors. Whether a donation is made by a company or an individual, every contribution is vital to the Foundation’s mission of advancing real estate education and research. Below is a list of individual and corporate donors who are helping the Foundation in achieving its mission in 2016.

Corporate Donors

Individual Donors ASSOCIATE - $100-$199

A ASSOCIATE - $500-$999

BOMA Dallas | Burke Painting | Capital City Mechanical Services, Inc Foundation Support Works | Full Circle Restoration and Construction | Mayberry Electric Rooﬁng Atlanta, Inc

BACHELOR - $200-$349

BACHELOR - $1,000-$2,499

DOCTORATE - $500-$999 Gabriel Eckert, FASAE, CAE | Mark Gallman, SMA, SMT, LEED GA

POST-DOCTORATE - $1,000 Barry and Scarlett Sutlive | Patrick Freeman, BOMA Fellow, RPA, FMA, CPM, CCIM Philip Mobley To discover more about the BOMA Georgia Foundation, visit www.BOMAGeorgiaFoundation.org

To make a tax-deductible individual or corporate donation to the Foundation today, visit www.BOMAGeorgiaFoundation.org/donors/

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Earrning th he Trust of Buillding Owners, Managers & En ngin neers Since 1993

(404) 876-9408 everclearenterprises.com 28 INSIGHT 817247_Georgia.indd 1 | ISSUE 3, 2016 |

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EMERGING PROFESSIONAL SPOTLIGHT

Emerging Professional Spotlight:

Jocelyn Nelson, JLL

BY Amy Davidson, Aquascape Environmental

“The favorite part of my job is having the ability to help people create a space and an environment for their employees, while collaborating on the design side with the architects.”

ocelyn Nelson, LEED AP O+M, is a project manager for JLL and represents a new breed of Atlantan. A New Jersey native, she has embraced all that Atlanta has to offer. Nelson lives in the Old Fourth Ward, and although she is considered to be in the Gen X demographics, she is part of the live/work/play lifestyle that has become so popular among Millennials. Nelson and her family enjoy being close to work and their local school. They take full advantage of the Beltline and the walkability of their neighborhood. Nelson attended Georgia State University, where she received a degree in Film and Theater. Along the way, she built experience in the customer service industry, retail management and as a manager of a hair salon. The early years of her career were spent gaining knowledge and defining her path. She knew she wanted to have a career—not just a series of jobs. The commercial real estate industry had always intrigued her, but she didn’t know where to start. After reading an article in the newspaper about JLL, she decided to take the leap and apply for an entry-level position. It was the best decision she ever made. Nelson’s professional life took off with JLL. She started in Class “A” office property management and then moved to industrial management, learning the nuances of the different property classes along the way. She next transitioned into project management,

which allowed her to merge her creative side with her management expertise. Happily, she notes that “the favorite part of my job is having the ability to help people create a space and an environment for their employees, while collaborating on the design side with the architects.” Continued growth is important to Nelson. She recognizes the continuous evolution in the commercial real estate industry and is energized by it. “Millennials are the new buzz, Nelson said. “They are changing our industry; especially in terms of project management. The thought is that you’re creating an experience for someone who enters a building. Millennials bring experience and flexibility to the workplace. That flexibility is driven by a specific layout; they want the ability to move.” Having just celebrated her 13th anniversary with JLL, she continues to grow and take on new challenges within the company. Nelson became LEED certified in 2008, earning the AP designation. Her passion for learning echoes that of her company. “Sustainability and LEED certification is an important initiative at JLL, and the company would like to see everyone get involved,” Nelson said. Nelson has been a member of BOMA Georgia for the past eight years, but these last

few years have been transformative. As her focus shifted toward developing relationships, BOMA Georgia involvement has been a great resource for networking within the commercial real estate industry. “BOMA Georgia takes what feels like a huge industry and makes it personal and manageable,” Nelson said. “It creates a small world. You end up meeting contractors and then run into them at the tradeshow. It allows you to build relationships within your industry. Your BOMA membership is a lot like life; what you put into it is what you get out of it.” Nelson is active on the BOMA Community Service Committee and is particularly proud of the long-term relationship and commitment that BOMA has made to Hillside, Inc.

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“My long-term professional goal is to meet and connect with people who want to help develop, innovate and collaborate within the commercial real estate industry. Personally, I want to stay open to opportunities, continue to raise my hand, learn and push myself outside of my comfort zone and see how my career will develop in the upcoming years.” With such a full career, life at the Nelson house is a well-oiled machine. Her husband Patrick Nelson is a Portfolio Manager with the Atlanta Housing Authority. They work as a team raising their two sons. Nelson reports that her son Luke, age six, is thoughtful and reflective, while her two-year-old Gabriel is loving and courageous. The family is completed by their dog, an eight-year-old Vizsla named Mordecai, affectionately known as Mordey.

“We planned a Skills Day for the children that live there. It was such a fulfilling experience. We are also planning a Field Day in the fall. These experiences are invaluable, like any other volunteer experiences, because they resonate with you much longer after the activities are complete.” Nelson plans to continue to serve community and charitable outreach programs around the Atlanta metro area. “It’s rewarding that JLL and others in our industry make time for those who are in a real need for support,” she said. In the short term, Nelson plans to continue to learn and develop within her project management role. One area that Nelson is looking to grow is communication. She recently joined Toastmasters International to hone in on her public speaking skills.

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30 INSIGHT | ISSUE 3, 2016 | 820007_United.indd 1

ABOUT THE AUTHOR Amy Davidson joined the Aquascape Environmental team in 2011. She holds a bachelor’s degree in marketing from Loras College and has extensive experience in marketing and customer relationships. Davidson is also a LEED Green Associate.

Free Quotes

“Mordey wakes up every day with the same amazing energy and intensity that he’s had since he was a puppy. He inspires me to keep the same zest for life each day.” When not at work, Nelson and her husband are involved in their community. Nelson is in a women’s group at her church that is involved with community outreach and Patrick is on the board of Ebenezer Baptist Church. Nelson enjoys early morning bike rides on the weekends while Patrick belongs to Iron Tribe Gym. Once life at the Nelson house slows down a bit, they hope to head back to Europe for a family vacation. They would like to share their memories of Madrid, Barcelona and Ibiza with their boys. Nelson sees a bright future for her and the city of Atlanta. She feels that the new generation of Atlantans is inspiring, bringing more focus to community and participating in more opportunities of service. “The children today are looking more outward and trying to make sure that everyone around them is taken care of. This attitude is only going to make Atlanta stronger.”

Charlie Colston Mark Huff

770-455-1656 www.BOMAGeorgia.org8/5/16

Est. 1988 LITHONIA, GA 30058 | beth@brpaint.com

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Phone: (770) 484-4221

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Call or visit us online today! 770-569-1100 morleycompany.com

The Morley Companies always moving forward

J. J. MORLEY ENTERPRISES EXTERIOR BUILDING RESTORATION & WATERPROOFING Including, but not limited to: • Exterior Painting & Waterproof Coatings • Caulking & Joint Sealants • Masonry/Brick Repairs

MORLEY ENVIRONMENTAL

PARKING DECK RESTORATION & WATERPROOFING

ASBESTOS & LEAD:

• Lead-Based Paint Testing & Abatement • Interior Demolition • Indoor Air Quality Testing • Asbestos Testing & Abatement • Mold Remediation • Emergency Water Clean-up

Including, but not limited to: • Structural & Concrete Repairs • Parking Deck Expansion Joints • Parking Deck Traffic Coatings

GENERAL CONSTRUCTION

DEMOLITION:

Including, but not limited to: • Design/Build • New Construction • Interior Buildout • Painting/Finishing • Exterior Renovations • ADA Compliance Services • Mechanical/HVAC/ Chiller Plants/Absorbers • Complete Electrical Low/Line/Medium Voltage • PACS/CCTV Systems

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2017 SRC

Sponsors

Below is a list of 2017 SRC Sponsors as of August 15, 2016.

........................................ Diamond Sponsor Ace Parking.......................................... Emerald Sponsor Allied International Cleaning Services..................................Emerald Sponsor

EMCOR Services Aircond .....eNewsletter Sponsor Engineered Restorations .............Emerald Sponsor .......................Diamond Sponsor

Pritchard Industries......................Badge Sponsor ..........Diamond Sponsor Ready Fitness ...........Morning Excercise Sponsor

Ambius ..................................Education Session Sponsor

Everclear Enterprises............Friday Transportation

Arborguard Tree Specialists ..........................TOBY Reception Sponsor

Full Circle Restoration...................Thursday Night Reception Sponsor & Construction Services

Sightline ...........................Friday Night Sponsor

......................................Diamond Sponsor

Granite Properties .......Education Session Sponsor

Spectrum Painting ....................Emerald Sponsor

Blackmon Mooring ................Saturday Breakfast Sponsor

Harbin's Mechanical .......................Friday Night Drink Ticket Sponsor

The Best Consultant ......................Friday Night Reception Sponsor

Building Engines ........................................Ruby Sponsor Burke Painting............................................WIFI Sponsor Capital City Mechanical ............................Ruby Sponsor .................................Diamond Sponsor Columbia Property Trust ..............Tour of Atlanta Buildings Transportation Comcast .................................Education Session Sponsor Cornerstone Contracting Group .....................Friday Breakfast Sponsor Cousins Properties .....................Friday Breakfast Sponsor Craftsmen Business Interiors, Inc. TOBY Reception Sponsor ...................TOBY Photography Sponsor

HighGrove Partners........................Ruby Sponsor Horizon Painting & Renovations ........................eNewsletter Sponsor Friday Break and Friday ...........................Night Drink Sponsor Landcare ......................................Ruby Sponsor Thursday and Friday Night ............................Drink Ticket Sponsor Liberty Property Trust ............eNewsletter Sponsor Mayberry Electric .....................Emerald Sponsor ..............TOBY Naming Rights Sponsor Parker Young Construction FireStar Inc. ...........................Room Key Sponsor

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32 INSIGHT 1| ISSUE 3, 2016 | 806885_404Movers.indd

....................Presenting Sponsor

[ [ Western Specialty Contractors of America ...............Ruby Sponsor

The success of the 2017 Southern Region Conference and the beneďŹ t to the BOMA Georgia Foundation would not be possible without the support of generous sponsors who make this event possible. Thank you!

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CALENDAR OF EVENTS

Fire, Water, Storm or Mold Damage?

SEPTEMBER SEPTEMBER 7

High-Performance Sustainable Building Practices

8:30 a.m.-5:00 p.m. BOMA Georgia Conference Center, 5901-C Peachtree Dunwoody Road SE, Ste. 300, Atlanta Members: $1,045| Non-members: $1,295 | Additional $100 Late fee for registration after Aug. 24. Fee includes BOMI’s $60 CBT fee.

SEPTEMBER 8

Commercial HVAC - Module 5

5-9 p.m. Chattahoochee Technical College Marietta Campus 980 South Cobb Drive, Marietta, GA 30060 Members: $645 | Non-Members: $745

SEPTEMBER 13

Medical Office Building SIG Meeting Noon-1:30 p.m. 550 Peachtree St NE, Atlanta, GA 30308 *Members: Free, but must register | Non-members: $35 $5 late registration fee after Aug. 26 *This shared interest group is not open to allied members.

TOBY Entrant Workshop

10:00 - 11:30 a.m. BOMA Conference Room 5901-C Peachtree Dunwoody Road NE, Suite 300, Atlanta No charge, but must register

SEPTEMBER 14

BOMA Georgia September Luncheon

11:00 a.m.-1:00 p.m. The Metropolitan Club 5895 Windward Parkway, Alpharetta, GA Members: Free | Non-members: $65 | Late registration fee of $25 (members and non-members) for registration after Sept. 7

SEPTEMBER 20

LEEDv4 Green Associate Exam Prep

8:30 a.m.-4:30 p.m. BOMA Georgia Conference Center Members: $295 | Non-Members: $325 | $10 Late Fee for registration after Sept. 16.

SEPTEMBER 21

Managing the Organization

8:30 a.m.-5:00 p.m. BOMA Georgia Conference Center Members: $1,045 | Non-members: $1,295 | Additional $100 Late Fee for registration after Sept. 7 Fee includes BOMI’s $60 CBT fee.

SEPTEMBER 28

Building Engineering 101

7:30-11:30 a.m. Class Locations Vary Member Company: $369 | Non-member Company: $419 Additional $75 late fee for registrations after Sep 21.

SEPTEMBER 30

2016 Sports Outing

Chateau Elan, 6060 Golf Club Drive, Braselton, GA 30517 Prices available at www.BOMAGeorgia.org

OCTOBER OCTOBER 4

Water Conservation for Commercial Office

8:00-9:30 a.m. Gwinnett Environmental and Heritage Center 2020 Clean Water Drive, Buford, GA BOMA Georgia & Green Chamber of the South Members & SE Green Business Directory members: $20* | Non-Members: $35 Additional $5 late registration fee after Sept. 30.

OCTOBER 5 Tour of Atlanta Buildings

Noon-4:00 p.m. Location TBD Members: $59 | Non-members: $69 | Add $20 for late registration after Sept. 21. There will be no registration refunds for this event. The tour is limited to 25 registrants.

OCTOBER 6

Workplace Violence, Safety Seminar for BTO 8:30-11:30 a.m. TBD BOMA Georgia Property and Facility Manager and Engineer Members: FREE | Allied Members: $25 | Non-members: $45 | Registrations after Sept. 30 will be charged an additional $10.

OCTOBER 8 Hillside Field Day

9:00 a.m.-3:00 p.m. 626 Elliott Road, McDonough, GA

OCTOBER 10 TOBY Entrant Workshop

10:00-11:30 a.m. BOMA Conference Room zdxNo charge, but must register

OCTOBER 18 Industrial SIG Meeting

11:30 a.m.-1:00 p.m. TBD Members: free | Non-members: $20 | Additional $5 late fee for registrations after Oct. 14. This event is not open to allied members or vendor/service providers.

OCTOBER 19 Savannah Codes and Standards Seminar 8:00-11:30 a.m. Westin Savannah Harbor Golf Resort and Spa Harbor Ballroom A 1 Resort Drive Savannah, GA 31421 Realtor Commerical Alliance Members: $39 | Non-members: $59 | Additional $10 for registration after Oct. 5.

Total Reconstruction Services Emergency Board-Up & Fencing Skilled Tradesman on Staff Restoration of Commercial, Industrial, Institutional & Residential Property

24-Hour Emergency Services Including Water Extraction Structure & Contents Cleaning Certiﬁed Mold Remediators Trauma/Crime Scene Clean-Up

OCTOBER 20 Overcoming Challenges: Fall Free Seminar 9:00-11:00 a.m. 7000 Central Park, Suite 250, Atlanta

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ALLIED MEMBER SERVICE DIRECTORY AIRDUCT CLEANING

Listings in RED are advertisers in this issue of Insight: The Commercial Real Estate Journal ENVIRONMENTAL

Yanmar America Corporation ......(770) 877-7832

Aquascape Environmental ..... (678) 584-3455 Arborguard Tree Specialists ......(404) 299-5555 Caldwell Tree Care ................ (770) 992-1973 Class A Matting..................... (706) 229-3379 Energy Efficiency and Sustainability (EES) Consulting ................ (423) 602-5393 EnviroSpark Energy Solutions Inc. .................... (404) 736-9173 The Morley Companies .......... (770) 569-1100 Radiance Solar...................... (404) 885-9898 Recycling Management Resources......................... (404) 488-5356 SemaConnect Inc. ................. (301) 352-3730 Sustainable Investment Group LLC (SIG)................. (404) 343-3835 U.S. Waste & Recycling/Southern Waste & Recycling Inc.................. (770) 751-7797 WaterSignal LLC ................... (470) 514-4418

FITNESS

BLDG MGT CONSULTANTS

Harrison Contracting Company, Inc. ................... (770) 949-5776 Humphries & Company.......... (770) 434-2914 Innovative Engineering Inc. .... (770) 517-5507 JE Dunn Construction ............ (678) 781-2514 Life on Earth, LLC ................. (404) 875-6706 Nova Commercial Interiors Inc. ...................... (770) 592-0260 Occupied Renovations ........... (770) 326-9212 PKS Paving & Concrete Construction ..................... (404) 401-8551 Pro Roofing & Siding LLC ...... (770) 777-1733 Schoppman Company Inc. ..... (770) 693-9000 Tip Top Roofers Service Corporation ....................... (404) 351-4410 Waste Industries ................... (770) 577-3545 Western Specialty Contractors ....................... (678) 553-0170 Willco Contracting ................. (770) 318-0479

WayPoint Systems, Inc. ......... (678) 461-1346

ELECTRICAL

EQUIPMENT

BLDG SERVICES

Advanced Power Technologies (APT) ............ (404) 615-7266 Allied Reliability Group ........... (770) 590-7449 Allison-Smith Company ......... (404) 351-6430 Capital City Electrical Services Inc. ..................... (770) 821-6126 Capital City Mechanical & Electrical Services ............. (770) 449-0200 Graybar Electric Company...... (470) 383-8020 Mayberry Electric, Inc. ........... (404) 991-7007 Miller Electric Company ......... (404) 766-5001 Prime Power Services Inc. ..... (678) 898-4960 Putzel Electrical Contractors .....(404) 226-9475 Velo Solar ............................. (404) 681-3270 White Electrical Construction Co................. (404) 351-5740

Rexel.................................... (770) 409-0500

Ductz Of Greater Atlanta ........ (770) 631-2424 APPRAISAL CONSULTING

Fellers, Schewe, Scott & Roberts, Inc....................... (770) 621-9548 ARCHITECTS

Heery International Inc........... (404) 881-9880 ATTORNEYS

Andre Blaustein Kill & McCarthy LLP ................... (404) 653-3005 Arnall Golden Gregory LLP ..... (404) 873-8126 Cohen Pollock Merlin & Small, P.C.......................... (770) 857-4768 AUDIO VISUAL SERVICES

Summit Systems, Inc............. (678) 482-8010 Direct Satellite TV.................. (678) 714-1495 Vertical AV TV ....................... (404) 352-2488

Building Cleaning Solutions, Inc..................... (678) 445-3806 Century Fire Protection LLC ... (770) 945-2330 Engineered Restorations Inc... (770) 682-0650 Foundation Support Works ..... (678) 776-1045 Johnson Controls Inc. ............ (678) 596-9578 Massey Disaster Planning ...... (757) 340-7800 Multi Air Services Engineers Corp.................. (787) 245-6883 Roof Partners LLC ................. (404) 490-4647 SimplexGrinnell LP ................ (678) 343-7065 VeenendaalCave, Inc. ............ (404) 881-1811 WayPoint Systems, Inc. ......... (678) 461-1346 Wiss Janney Elstner Associates Inc. .................. (770) 923-9822 BUILDING AUTOMATION CONTROLS

Frazier Service Company ....... (770) 455-8340 Genea .................................. (714) 694-0536 CARPET/FLOOR

Class A Matting..................... (706) 229-3379 The Mad Matter Inc. .............. (678) 361-6704 MAPEI Corporation ................ (770) 653-3793 Mohawk Industries ................ (678) 427-9818 Premier Contract Carpet, Inc.......(404) 488-2082 Program Maintenance ........... (404) 870-0054 ServiceMaster Cleaning & Restoration ....................... (770) 514-1789 Solidcare By Trilogyfm ........... (678) 354-6726 Southeastern Commercial Flooring Inc. ...................... (770) 591-9980 COMMUNICATIONS

AT&T .................................... (404) 242-8513 Building Engines ................... (404) 202-9316 Comcast Business Services .....(770) 559-2144 Direct Satellite TV.................. (678) 714-1495 Graybar Electric Company...... (470) 383-8020 Kings III Emergency Communications ............... (678) 438-1965 Tower Cloud Inc. ................... (678) 882-9509 CONSTRUCTION PRODUCTS

Georgia Construction Products......(770) 491-9100 Tendon Systems LLC ............. (678) 835-1100 Yancey Power Systems .......... (678) 945-2637 CONSULTATION

The BEST Consultant, Inc....... (678) 200-7648 Hoover Elevator Group, Inc. .... (770) 394-4018 CONTRACTORS

CA South LLC ....................... (678) 302-0606 Centennial Contractors Enterprises Inc. ................. (770) 613-2999 Constructive Ingenuity LLC .... (404) 309-9846 Emery & Associates .............. (770) 414-9099 Foley Construction Corporation ....................... (770) 409-1166

ELEVATORS/ESCALATORS

Bagby Elevator Company Inc. .....(404) 859-3310 Fujitec America Inc................ (770) 209-0322 Hoover Elevator Group, Inc. .... (770) 394-4018 KONE Elevators & Escalators ......(770) 427-3373 Phoenix Elevator of Georgia ... (770) 575-0363 Schindler Elevator Corporation ......(470) 991-9597 ThyssenKrupp Elevator Corporation ....................... (770) 916-0555 Van Deusen & Associates ...... (678) 881-0884 Vertical Systems, Incorporated...................... (404) 581-0094 ENERGY

ALB Energy Solutions ............ (770) 492-5086 Energy Efficiency and Sustainability (EES) Consulting ................ (423) 602-5393 ENTEK .................................. (678) 910-1326 EnviroSpark Energy Solutions Inc. .................... (404) 736-9173 Goby, LLC ............................. (404) 201-3975 Infinite Energy ....................... (877) 529-9908 Mallory & Evans Service ........ (404) 297-1007 McKenney’s Inc..................... (404) 624-8625 National Glazing Solutions LLC .................... (866) 925-2083 Radiance Solar...................... (404) 885-9898 SemaConnect Inc. ................. (301) 352-3730 Trane ................................... (678) 775-4106 Velo Solar ............................. (404) 681-3270 Yancey Power Systems .......... (678) 945-2637 ENGINEERING

Allied Reliability Group ........... (770) 590-7449 Harbin’s Mechanical Services, Inc...................... (770) 914-7060 Innovative Engineering Inc. .... (770) 517-5507 NOVA Engineering & Environmental ................... (770) 570-9171 PENTA Engineering Group...... (678) 282-1999 Sustainable Investment Group LLC (SIG)................. (404) 343-3835

34 INSIGHT | ISSUE 3, 2016 | www.BOMAGeorgia.org

EQUIPMENT RENTALS

Stone Mountain Access Systems............................ (770) 908-2936 Sunbelt Rentals Inc. .............. (404) 525-1919 FACILITY MANAGEMENT

Multi Air Services Engineers Corp.................. (787) 245-6883 Siemens Industry Inc. ............ (770) 279-4825 FACILITY SUPPORT

PENTA Engineering Group...... (678) 282-1999 Stone Mountain Access Systems ................ (770) 908-2936 Strategic Market Alliance ....... (770) 641-1055 Veritiv ................................... (770) 715-2841 FINANCIAL SERVICES

Elliott Davis Decosimo ........... (770) 980-9394 Graham Group ...................... (404) 634-4652 FIRE PROTECTION

AFA Southeast Inc. ................ (770) 794-9000 Century Fire Protection LLC ... (770) 945-2330 Cintas Fire Protection ............ (770) 333-9988 Critical Systems LLC ............. (770) 612-9172 Empire Fire Protection LLC .... (770) 464-2400 Fire Systems, Inc................... (770) 333-7979 Global Systems Of America .... (770) 441-9601 International Fire Protection ... (770) 745-4530 Life Safety Solutions Plus LLC............. (770) 843-3671 Massey Disaster Planning ...... (757) 340-7800 Mitec ................................... (770) 813-5959 SimplexGrinnell LP ................ (678) 343-7065 FIRE/WATER/MOLD RESTORATION

BELFOR Property Restoration .....(770) 939-0128 Blackmon Mooring Services Of Atlanta.......................... (770) 614-3248 Blue Team Restoration/ BBMK Contracting ............. (404) 313-9868 Capital Restoration ................ (770) 973-1666 Element Restoration Group .... (404) 909-5138 EPIC Response ..................... (770) 516-3491 Full Circle Restoration & Construction Services ..... (770) 232-9797 Parker Young Construction/ FireStar Inc. ...................... (770) 368-1000 Reliable Restoration LLC ........ (678) 325-1633 ServiceMaster Cleaning & Restoration .................... (770) 514-1789 SERVPRO Of Decatur ............ (404) 378-9998 Servpro of North Atlanta/ Buckhead ......................... (404) 261-2925 Unlimited Restoration Specialists, Inc. ................. (687) 943-3013 Vineyard Services.................. (678) 863-2255 Waterproofing Contractors Inc. ................. (770) 449-5552

Ready Fitness ....................... (404) 550-2176 GENERATORS

Prime Power Services Inc. ..... (678) 898-4960 GLASS

National Glazing Solutions LLC......(866) 925-2083 GUARD SERVICES

Advanced Protective Services .....(678) 631-1038 AlliedBarton Security Services ....(404) 898-1695 SecurAmerica LLC ................ (404) 926-4265 Securitas Security Services USA, Inc............................ (404) 633-1140 HEALTH & HYGIENE PRODUCTS

GOJO Industries .................... (205) 447-0849 Life Safety Solutions Plus LLC............. (770) 843-3671 SCA Tissue ........................... (214) 422-3035 Southeastern Paper Group ..... (800) 858-7230 HVAC

Addison Smith Mechanical Contractor Inc. .................. (770) 832-9006 Borie Davis Inc. ..................... (770) 242-0650 Capital City Mechanical & Electrical Services ............. (770) 449-0200 Daikin Applied........... (770) 514-5880 ext 213 Ductz Of Greater Atlanta ........ (770) 631-2424 EMCOR Services Aircond ....... (800) 768-4258 ENTEK .................................. (678) 910-1326 Frazier Service Company ....... (770) 455-8340 Gainesville Mechanical Inc. .... (770) 532-9130 Galgon HVAC & Mechanical Services....... (404) 352-1500 Genea .................................. (714) 694-0536 Harbin’s Mechanical Services, Inc...................... (770) 914-7060 Legacy Mechanical Services Inc. ..................... (770) 432-1171 Mallory & Evans Service ........ (404) 297-1007 Maxair, Inc. ........................... (678) 486-8421 McKenney’s Inc..................... (404) 624-8625 Mingledorff’s Inc. .................. (770) 239-2208 Rooter Plus! .......................... (404) 456-5977 Shumate Mechanical, Inc....... (678) 584-0880 Southeast Pump & Equipment Inc. ...... (678) 990-1388 ext 107 Stromquist & Company, Inc. ... (404) 794-3440 Trane ................................... (678) 775-4106 United Maintenance, Inc. ....... (770) 455-1656 INDUSTRIAL DOCK & DOOR REPAIR & INSTALLATION

Miner Southeast ................... (678) 730-4700 INSURANCE

First National Insurance Group ................ (770) 513-2264 INTERIOR DESIGN

Foley Construction Corporation ....................... (770) 409-1166 Heery International Inc........... (404) 881-9880 Nova Commercial Interiors Inc. ...................... (770) 592-0260 Occupied Renovations ........... (770) 326-9212 VeenendaalCave, Inc. ............ (404) 881-1811 JANITORIAL

ABM Onsite Services ............. (678) 245-3273 Allied International Cleaning Services, Inc...................... (770) 298-4790 BCJ Building Services ........... (404) 551-2310 Bobby Dodd Institute ............. (678) 365-0071 Building Cleaning Solutions, Inc..................... (678) 445-3806 Building Maintenance Services Inc. ..................... (770) 218-2993 Chosen Janitorial Services ..... (404) 644-6291

Distinguished Properties Cleaning USA Inc. (DPC)..... (404) 418-1443 Environmental Service Partners ................ (404) 778-3208 Georgia Pacific Corporation ... (770) 815-9552 GMI Group, Inc...................... (678) 482-5288 GOJO Industries .................... (205) 447-0849 HTH Building Services Inc. ..... (770) 988-0084 Kimberly-Clark Corporation .... (678) 327-9041 LaCosta Facility Support Services............................ (847) 526-9556 Pollock Paper Distributors ...... (770) 803-7862 Pritchard Industries SE .......... (404) 231-1430 Signature Building Maintenance ........ (770) 597-9580 Solaris Paper, Inc. ................. (888) 998-4778 Southeastern Paper Group ..... (800) 858-7230 Strategic Market Alliance ....... (770) 641-1055 Unique Building Maintenance, Inc. .............. (678) 380-0297 Veritiv ................................... (770) 715-2841 LAKE MANAGEMENT

Aquascape Environmental ..... (678) 584-3455 LANDSCAPE MGMT.

Gibbs Landscape Company ... (770) 432-7761 HighGrove Partners ............... (678) 298-0569 Landmark Landscapes ............ (770) 446-0044 ext 11 Ruppert Landscape ............... (770) 630-0475 LANDSCAPING-EXTERIOR

4 Seasons Landscape Group LLC ........................ (770) 452-4455 Arborguard Tree Specialists ... (404) 299-5555 Bobby Dodd Institute ............. (678) 365-0071 BrightView ............................ (770) 662-8775 Chapel Valley Landscape Co. ........(706) 200-2060 Color Burst ........................... (770) 822-9706 Downey Trees Inc. ................. (770) 889-2822 Gibbs Landscape Company ... (770) 432-7761 Gibson Landscape Services ... (678) 365-9568 The GreenSeason Group, Inc. .....(678) 714-4114 HighGrove Partners ............... (678) 298-0569 LandCare LLC ....................... (678) 475-1780 Landmark Landscapes ......(770) 446-0044 ext 11 Ruppert Landscape ............... (770) 630-0475 Russell Landscape Group Inc......(770) 446-3552 Sesmas Tree Service LLC ...... (678) 896-8352 Yellowstone Landscape ......... (404) 668-4508

Life on Earth, LLC ................. (404) 875-6706 Plant Peddler, Inc. ................. (770) 432-2649 Sedgefield Interior Landscapes, Inc. ............... (770) 984-0171 LIGHTING

ALB Energy Solutions ............ (770) 492-5086 Advanced Power Technologies (APT) ............ (404) 615-7266 Capital City Electrical Services Inc. ..................... (770) 821-6126 E. Sam Jones Distributor Inc. ........(404) 351-3250 LiteSheet Solutions LLC ......... (860) 213-8311 Summit Systems, Inc............. (678) 482-8010 Voss Lighting ........................ (770) 438-8557 LOCKSMITHS

Armor Lock & Security Co. Inc. ............. (770) 493-1915 Downs Safe and Lock Company ............ (404) 873-2515 The Flying Locksmiths ........... (404) 939-2554 MANUFACTURING

Mohawk Industries ................ (678) 427-9818 MARBLE RESTORATION & MAINTENANCE

ADDCO Metal Maintenance Co. ............... (770) 985-5611 Architectural Surface Restoration LLC ................. (770) 510-8333 Mid America Metals .............. (770) 616-6567 Natural Stone Services .......... (404) 255-8133 Southeastern Commercial Flooring Inc. ...................... (770) 591-9980 Stone Specialty Services........ (404) 261-9111 Stuart Dean Company, Inc. ....... (404) 872-6090 ext 102 METAL FINISHING

ADDCO Metal Maintenance Co. ............... (770) 985-5611 Architectural Surface Restoration LLC ................. (770) 510-8333 Innovative Roofing Group, Inc. ........................ (404) 351-8797 Mid America Metals .............. (770) 616-6567 Stuart Dean Company, Inc. ....... (404) 872-6090 ext 102 OFFICE FURNITURE

Atlanta Office Liquidators Inc................... (678) 462-6047 CORT ................................... (404) 920-8853

PAINT/WALLCOVERINGS

American Painting & Renovations Inc. ................ (770) 995-8787 Benjamin Moore ................... (404) 408-3851 Burke Painting, Inc. ............... (770) 582-0847 Harrison Contracting Company, Inc. ................... (770) 949-5776 Horizon Painting and Renovations Inc. ................ (404) 447-0385 Oakcliff Painting.................... (404) 867-3707 Spectrum Painting, Inc........... (770) 497-0101 PAPER PRODUCTS

Georgia Pacific Corporation ... (770) 815-9552 Kimberly-Clark Corporation .... (678) 327-9041 Pollock Paper Distributors ...... (770) 803-7862 SCA Tissue ........................... (214) 422-3035 Sikes Paper Company ........... (770) 405-6900 Solaris Paper, Inc. ................. (888) 998-4778 PARKING

Ace Parking .......................... (770) 722-8037 ITR Of Georgia, Inc. ............... (770) 496-0366 Lanier Parking Solutions ........ (404) 881-6076 LAZ Parking.......................... (404) 787-2076 SP Plus ................................ (404) 665-0044 PARKING DECK

Coast & Valley LLC ................ (770) 417-1382 Graydaze Contracting Inc. ...... (770) 752-7010 GWP Paving.......................... (404) 831-7177 Kaney & Lane, LLC................ (404) 892-8246 SP Plus ................................ (404) 665-0044 Spectrum Painting, Inc........... (770) 497-0101 Wildcat Striping & Sealing ..... (678) 937-9525 PAVING PRODUCTS

Asphalt Enterprises ............... (770) 424-5001 Brite Line Asphalt Maintenance Inc. ............... (770) 516-0604 C&K Paving Contractors, Inc. ......(770) 791-0107 Georgia Paving, Inc. .............. (404) 831-1000 GuardTop LLC ....................... (404) 821-2388 GWP Paving.......................... (404) 831-7177 PKS Paving & Concrete Construction ..................... (404) 401-8551 Rose Paving Company ........... (678) 303-2500 Wildcat Striping & Sealing ..... (678) 937-9525 PAVING PRODUCTS, SEALCOATING

The Surface Masters Inc. ....... (770) 250-6392 PEST CONTROL

Active Pest Control ................ (770) 954-9941 Allgood Pest Solutions ........... (770) 339-4500

LANDSCAPING-INTERIOR

Foliage Design Systems......... (770) 451-0885

Northwest Exterminating Co., Inc. ............................ (770) 713-5064 Peachtree Pest Control .......... (770) 931-9099 PLUMBING

Addison Smith Mechanical Contractor Inc. .................. (770) 832-9006 Art Plumbing Company .......... (678) 486-2541 Gainesville Mechanical Inc. .... (770) 532-9130 Hill Mechanical Of Georgia LLC.................. (770) 792-1200 Legacy Mechanical Services Inc. ..................... (770) 432-1171 Rooter Plus! .......................... (404) 456-5977 Royal Flush Plumbing Inc....... (770) 385-5911 Southeast Pump & Equipment Inc. ...... (678) 990-1388 ext 107 PRESSURE WASHING

Coast & Valley LLC ................ (770) 417-1382 Everclear Enterprises Inc. ...... (404) 876-9408 Kaney & Lane, LLC................ (404) 892-8246 Sightline ............................... (678) 530-9152 Top Of the Line High Rise Service LLC ...................... (404) 569-9544 PRESSURE WASHING, WINDOWS

Valcourt Building Services LLC ........ (770) 971-2000 PUBLIC RELATIONS

Steps Ahead ......................... (404) 352-5249 RESTORATION

Baker Roofing Company ........ (404) 458-2742 Green Home Solutions ........... (770) 664-8733 Southeast Restoration & Fireproofing ................... (404) 297-8388 Tendon Systems LLC ............. (678) 835-1100 ROOFING

Apollo Roofing Company, Inc.......(770) 751-6191 Baker Roofing Company ........ (404) 458-2742 The BEST Consultant, Inc....... (678) 200-7648 C.L. Burks Construction - Commercial Roofing Contractors LLC ................ (800) 969-2875 Empire Roofing Company Inc. .................... (770) 948-7663 Innovative Roofing Group, Inc. ........................ (404) 351-8797 MGI Roofing LLC ................... (678) 771-0050 Pro Roofing & Siding LLC ...... (770) 777-1733 Roof Partners LLC ................. (404) 490-4647 Roof Technology Partners LLC ..................... (678) 401-5200 Sentry Roof Services ............. (678) 301-5570

Over “90” years in the Plumbing Service Industry

24/7 Plumbing Service & Maintenance “365 Days” 24/7 emergency response to any system or utility failure General repairs – regardless of size! TV/Video pipe inspection Back flow prevention upgrades, repairs and state certification Utility pipe leaks (water, gas and sewer) Water jet sewer cleaning (up to 30” in diameter)

Sewer, drain and grease trap cleaning Fire hydrant repair Process piping Water heaters Sewer ejectors-repair & preventative maintenance Natural gas LEED Buildings; Water Conservation and Water Metering

“We are here to solve your challenges”

Phone: 678-486-2540 Fax: 770-433-1452 1847 South Cobb Industrial Blvd. Smyrna GA 30082 • www.artplumbing.com

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ALLIED MEMBER SERVICE DIRECTORY Tip Top Roofers Service Corporation ....................... (404) 351-4410 Woodall Roofing Company, Inc. ................... (770) 945-0100 SEALCOATING

Siemens Industry Inc. ............ (770) 279-4825 Southeastern Security Professionals .................... (770) 540-0175 Universal Protection Service .......(770) 438-0484 Walden Security .................... (404) 937-1747

Waste Industries ................... (770) 577-3545 Waste Management, Inc. ....... (404) 821-8420 Waste Pro/Atlanta ................. (770) 777-1447

SECURITY INTEGRATORS

WATER DAMAGE/STRUCTURE DRYING

Brite Line Asphalt Maintenance Inc. ............... (770) 516-0604 C&K Paving Contractors, Inc. ................ (770) 791-0107 Graydaze Contracting Inc. ...... (770) 752-7010

GC&E Systems Group Inc....... (770) 448-3908 Southeastern Security Professionals .................... (770) 540-0175

SECURITY

Custom Sign Factory ............. (770) 717-7755

Advanced Protective Services ............ (678) 631-1038 AlliedBarton Security Services ............... (404) 898-1695 Alscan, Inc............................ (404) 849-7129 Armor Lock & Security Co. Inc. ............. (770) 493-1915 BTV Systems ........................ (478) 788-5281 Critical Systems LLC ............. (770) 612-9172 Delta Global Services Security Division ................ (404) 714-5833 Downs Safe and Lock Company ............ (404) 873-2515 Fire Systems, Inc................... (770) 333-7979 The Flying Locksmiths ........... (404) 939-2554 GC&E Systems Group Inc....... (770) 448-3908 Global Systems Of America .... (770) 441-9601 International Fire Protection ... (770) 745-4530 ITR Of Georgia, Inc. ............... (770) 496-0366 Millhouse Security Services LLC ..................... (404) 977-1388 Miner Southeast ................... (678) 730-4700 Mitec ................................... (770) 813-5959 SecurAmerica LLC ................ (404) 926-4265 Securitas Security Services USA, Inc............................ (404) 633-1140

Listings in RED are advertisers in this issue of Insight: The Commercial Real Estate Journal

WATER CONSERVATION

WaterSignal LLC ................... (470) 514-4418

AT&T .................................... (404) 242-8513

BELFOR Property Restoration........(770) 939-0128 Blackmon Mooring Services Of Atlanta.......................... (770) 614-3248 Blue Team Restoration/ BBMK Contracting ............. (404) 313-9868 Capital Restoration ................ (770) 973-1666 Element Restoration Group .... (404) 909-5138 EPIC Response ..................... (770) 516-3491 Full Circle Restoration & Construction Services ........ (770) 232-9797 Green Home Solutions ........... (770) 664-8733 Parker Young Construction/ FireStar Inc. ...................... (770) 368-1000 Remediation Group Inc. ......... (404) 214-1470 SERVPRO Of Decatur ............ (404) 378-9998 Servpro of North Atlanta/Buckhead .............. (404) 261-2925 Unlimited Restoration Specialists, Inc. ................. (687) 943-3013 Vineyard Services.................. (678) 863-2255 Yanmar America Corporation ......(770) 877-7832

WASTE REMOVAL

WATER TREATMENT

SIGNAGE TAX CONSULTANTS

Fellers, Schewe, Scott & Roberts, Inc....................... (770) 621-9548 Graham Group ...................... (404) 634-4652 TREE CARE

Arborguard Tree Specialists ......(404) 299-5555 BrightView ............................ (770) 662-8775 Caldwell Tree Care ................ (770) 992-1973 Sesmas Tree Service LLC ...... (678) 896-8352 TROPICAL PLANTS

Foliage Design Systems......... (770) 451-0885 Life on Earth, LLC ................. (404) 875-6706 Plant Peddler, Inc. ................. (770) 432-2649 UTILITIES

Cass InformationSystems Inc. Waste Expense Management Division ........ (314) 506-5706 Recycling Management Resources......................... (404) 488-5356 Republic Services Inc. ........... (404) 693-9279 U.S. Waste & Recycling/Southern Waste & Recycling Inc.................. (770) 751-7797

Everclear Enterprises Inc. ...... (404) 876-9408 Foundation Support Works ..... (678) 776-1045 Metro Waterproofing Inc. ....... (404) 292-8013 The Morley Companies .......... (770) 569-1100 Southeast Restoration & Fireproofing ...................... (404) 297-8388 Southern Preservation Systems............................ (770) 982-9970 Waterproofing Contractors Inc. ................. (770) 449-5552 Western Specialty Contractors ....................... (678) 553-0170 WINDOWS

Sightline ............................... (678) 530-9152 South Beach Glass Inc........... (404) 851-0111 Top Of the Line High Rise Service LLC ...................... (404) 569-9544

Blackmore Enterprises Inc. .... (404) 474-4352 Chem-Aqua Inc..................... (770) 329-0523 EMCOR Services Aircond ....... (800) 768-4258 Nalco ................................... (470) 585-1369 WATERPROOFING

Apollo Roofing Company, Inc.......(770) 751-6191 Burke Painting, Inc. ............... (770) 582-0847 Engineered Restorations Inc... (770) 682-0650

We Clean t )VA$ Systems t A$ cPJMT XJUI vBQPS TtFBN t CommerDJBM eYIBVTU GBOT t CommerDJBM EryFS veOts t BaUIrPPN eYIBVTU EVcUT JO IPUFMT BOE PöDF CVJMEJOHT

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t ParkJOH GarBHF eYIBVTU Tystem Available “Green” Cleaning and No Chemicals

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30 Years Experience HVAC Licensed Insured Fully

One Call. One Source. One Solution 36 INSIGHT1 | ISSUE 3, 2016 | 827000_Peachtree.indd

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regional marketplace METRO ATLANTA

P Premier i Maintenance, M i Inc. I provides id L Landscape d M Maintenance i and d Irrigation services for all commercial properties. You will always notice our crews in their uniform dress performing various tasks on many of our projects around greater Atlanta and northern Georgia. We have an established reputation for providing quality results, honesty, and impeccable service. We are committed to maintaining and enhancing your property. Our maintenance crew are trained in providing professional grade landscape maintenance services such as: • Landscape Maintenance • Landscape Installation • Irrigation Service • Snow & Ice removal • Seasonal Flowers • Turf care • Tree & Shrub Care • Top Dressing • Outdoor lighting 465 Maltbie Street, Suite 205 Lawrenceville, GA 30046

Phone: 770-962-0632 www.premiermaintenanceinc.com

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IF YOU YOU DON’T DON’T TEST KNOW ISSUES ARE HARD Water Management Plans Legionella Testing Compliance to ASHRAE 188

B L AC K M O R E - E N T E R P R I S E S . C O M • ( 4 0 4 ) 4 74 - 4 3 5 2

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ADVERTISERS ON THE WEB

Your Source for Specialty Sports and Recycled Flooring

ARCHITECTS/DESIGNERS WJE - Wiss, Janney, Elstner Associates ..............................22 www.wje.com BUILDING SERVICES & MAINTENANCE

PAINT & WALL COVERINGS B&R Painting ........................................................................30 www.brpaint.com

Rubber Floors and More.......................................................38 www.rubberfloorsandmore.com

PAVING PRODUCTS & SERVICES

CONTRACTORS: GENERAL & INTERIOR DESIGN

Brite line Asphalt Maintenance ............................................ 13 www.britelinecompany.com

Furco Inc...............................................................................32 www.furcoinc.com

Georgia Paving, Inc. .............................................................22 www.georgiapaving.com

Georgia Commercial Builders ..............................................28 www.gcbi.com

Wildcat Striping & Sealing....................................................26 www.wildcatstriping.com

ELECTRICAL/CONTRACTORS/ENGINEERS/CONSULTANTS

PEST CONTROL

Mayberry Electric, Inc. ......................................................... 17 www.mayberryelectric.com

Peachtree Pest Control ........................................................36 www.peachtreepestcontrol.com

ENERGY PRODUCTS & SERVICES

PLUMBING SERVICES

Georgia Power Company........................................................ 4 www.georgiapower.com

Art Plumbing Company ........................................................35 www.artplumbing.com

ENGINEERING

McKenney's, Inc. .................................................................. 10 www.mckenneys.com

PP&A CORPORATION...........................................................30 www.ppassoc.com FIRE PROTECTION/DETECTION/LIFE SAFETY AFA Southeast, Inc...............................................................31 www.afap.com FIRE/WATER/MOLD RESTORATION  Fitness Rolled

 Kids Play Flooring

Rubber Flooring  Artiﬁcial Turf  Interlocking Rubber Tiles  Designer Vinyl Tiles  Designer Series Available  Outdoor Rubber Pavers  Rubber Mulch  Interlock Foam Wood Tiles

The Morley Companies ........................................................31 www.morleycompany.com

 Specialty Sports

HVAC CONTRACTORS & SERVICES

Call Us Today! 706-864-3567

Outdoor Landscaping with Rubber Mulch FULLY INSURED

103 Chestatee Ind. Dr. Dahlonega, GA 30533

Ductz of Greater Atlanta.......................................................36 www.ductzatlanta.com McKenney's, Inc. .................................................................. 10 www.mckenneys.com Reliance Heating and Air Conditioning................................. 24 www.reliance-hvac.com Southeast Pump & Equipment Inc. ...................................... 24 www.southeastpump.com Trane .................................................................................... 10 www.trane.com/georgia-alabama

Southeast Pump & Equipment Inc. ...................................... 24 www.southeastpump.com PRESSURE WASHING Top of the Line High Rise Service ........................................23 www.highriseservice.com RELOCATION SERVICES 404 Movers ..........................................................................32 www.404movers.com RESTORATION/DISASTER PRODUCTS & SERVICES Blackmon Mooring ............................................................... 17 www.blackmonmooring.com/atlanta Engineered Restorations Inc ................................................ 12 www.er-inc.net Everclear Enterprises Inc. ....................................................28 www.everclearenterprises.com ROOFING SERVICES & PRODUCTS Empire Roofing Company Inc................................................. 3 www.empireroofing.com SEALCOATING Wildcat Striping & Sealing....................................................26 www.wildcatstriping.com TAX CONSULTANTS

Thanks to the advertisers that have helped make this publicaton possible.

www.rubberoorsandmore.com

38 INSIGHT 817834_Rubber.indd 1 | ISSUE 3, 2016 |

Premier Maintenance Inc. ....................................................37 www.premiermaintenanceinc.com

CARPET & FLOOR MAINTENANCE/ CARPET PRODUCTS/MATS

FINANCIAL SERVICES

FREE SAMPLES & FREE ESTIMATES

LANDSCAPE CONTRACTORS/EXTERIOR

King Architectural Metals............................Inside Front Cover www.kingmetals.com

Tendon Systems, LLC .......................................................... 24 www.TendonLLC.com

Flooring  Products in Stock & Available  Great Source of Insulation  Installation and Delivery Available  Local Pick-Up Available  5-15 Year Warranty on Rubber Products

United Maintenance Inc .......................................................30 www.unitedmaintenance.com

www.BOMAGeorgia.org 6/15/16 4:17 PM

PP&A CORPORATION...........................................................30 www.ppassoc.com WATER TREATMENT SERVICES Blackmore Enterprises, Inc. .................................................37 www.blackmore-enterprises.com WATERPROOFING Burke Painting,Inc. ...............................................................20 www.burkepainting.com Parker Young Construction & FireStar Inc. ..........................33 www.parkeryoung.com Southeast Restoration & Fireproofing Co., Inc. ......................Outside Back Cover www.serest.com Southern Preservation Systems .......................................... 24 www.spsatl.com Top of the Line High Rise Service ........................................23 www.highriseservice.com Western Waterproofing Co., Inc. .......................................... 13 www.westernspecialtycontractors.com WINDOWS/CLEANING EQUIPMENT/SUPPLIES South Beach Glass, Inc. .............................. Inside Back Cover www.southbeachhighrise.net Top of the Line High Rise Service ........................................23 www.highriseservice.com

WE REPLACE GLASS CALL US

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SOUTHEAST RESTORATION & FIREPROOFING Proudly Serving Atlanta and the Southeast Since 1990

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Restoration

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Waterproofing Plaza Deck Waterproofing Foundation Waterproofing Elastomeric Coatings Urethane Coatings Green Roof Systems

Insulation and Fireproofing

Spray Cellulose Spray Foam Cementitious Fireproofing Intumescent Coatings

4598 Stonegate Industrial Blvd Stone Mountain, GA 30083 404.297.8388