2017 Insight Issue 2

OFFICIAL PUBLICATION OF THE BUILDING OWNERS AND MANAGERS ASSOCIATION OF GEORGIA

ISSUE 2, 2017

THE COMMERCIAL REAL ESTATE JOURNAL®

BOMA MEMBERS CELEBRATED AT SOUTHERN REGION CONFERENCE PAGE 24

2010 ADA is Here to Stay…10 A Lease Audit Case Study…14 Adding Tenant Value Through eWaste Recycling…18 www.BOMAGeorgia.org

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Insight: The Commercial Real Estate Journal ® is published for: BOMA Georgia 5901-C Peachtree Dunwoody Road NE Suite 300 Atlanta, GA 30328 (404) 475-9980 / (404) 475-9987 – fax info@bomageorgia.org www.BOMAGeorgia.org www.BOMALegacy.org www.BOMAGeorgiaFoundation.org Executive Editor: Jacob Wilder jwilder@bomageorgia.org Managing Editor: Ala Yaktieen ayaktieen@bomageorgia.org 2017 BOMA GEORGIA OFFICERS President: Todd Mitchell, RPA, CCIM President-Elect: Marie Worsham, CPM, RPA, LEED GA Vice President: Kinsey R. Hinkson, RPA, BOMI-HP Secretary/Treasurer: Russell Copeland Immediate Past President: Ian Hughes, LEED GA DIRECTORS Michael Knox, SMA, SMT, LEED GA; Bert Locke, RPA; Carla Moule; Trenton Patterson; Don Henry, CFA; Amanda Morrison; Jennifer Cooper, LEED GA; Phil Mobley; Orlando Ojeda; Melody Frcek, RPA; Amanda J. Madrid, RPA, LEED GA, FMA EDITORIAL COMMITTEE Chair: Matthew Brinkman, CAS Vice Chair: Jack Kennedy Staff Liaisons: Jacob Wilder, Ala Yaktieen Members: Bob Fuhr; Debbie Cook; Tiffany Matthews; Mark Gallman, SMA, SMT, LEED GA; Tina Mershon; Tammy Weeks; Amy Davidson, LEED GA; John C. Harcourt; Scott Carter; Phil Mobley; Henri Brickey; David J. Marmins; C. Knox Withers; Smith Swilley; Marie Kastens, RPA,CCIM; Stacie Stamper

Published by: 5950 NW 1st Place Gainesville, FL 32607 (800) 369-6220 / (352) 332-3331 – fax www.naylor.com Publisher: David Evans Editorial Liaison: Rachel Brown Project Manager: Daniel Membrillo Advertising Director: Ketan Solanki Marketing: Nancy Taylor Advertising Representatives: Ashley Benton, Amanda Blanchard, Stephen Cofino, Paul Fecio, Sondra Harris, Sarah Lyons, Chris Maier, Nick Manis, John O’Neil, Glenn Raglin, Jason Ruppert, Ketan Solanki, Julie Sprott, Brandon Stroud, Albert Williams, Chris Zabel Layout & Design: Emma Law Acceptance of advertising in BOMA Georgia’s Insight: The Commercial Real Estate Journal® does not imply BOMA Georgia’s endorsement or approval of the product or service advertised. All information has been checked for accuracy to the best of the publisher’s ability, but makes no warranties, implied or otherwise. No responsibility is accepted for deletions, omissions, errors and/or inaccuracies. Unless a special placement is reserved, publisher reserves the right to place ads on a first-come, first-served basis and to separate by member and nonmember status. The contents of this publication may not be reproduced by any means, in whole or in part, without the prior written consent of BOMA Georgia. © 2017 BOMA Georgia. All rights reserved.

PUBLISHED May 2017 / BAA-Q0317 / 7931

THE COMMERCIAL REAL ESTATE JOURNAL®

www.BOMAGeorgia.org • Issue 2, 2017

FEATURES LEGISLATIVE ................................................ 10

OFFICIAL PUBLICATION OF THE BUILDING OWNERS AND MANAGERS ASSOCIATION OF GEORGIA

ISSUE 2, 2017

2010 ADA is Here to Stay The provisions of the Americans with Disabilities Act (ADA) as written by the U.S. Department of Justice have been in existence for 25 years. Applying the provisions of the ADA to existing buildings—that is another story, which is misinterpreted by designers and jurisdictional entities alike.

BY Mark Schroeder, VeenendaalCave

THE COMMERCIAL REAL ESTATE JOURNAL®

OPERATIONS ................................................ 14 A Lease Audit Case Study Using the BOMA Guide as the authority in drafting and negotiating lease audit provisions, during lease audits, and in litigation, BOMA was the star of a recent hotly-contested arbitration dispute between a midtown Atlanta Class-A office building owner and a major tenant.

BY David Marmins and Samuel Lyddan, Arnold Golden Gregory

TECHNOLOGY ............................................... 18 Adding Tenant Value through eWaste Recycling Businesses are often at a loss as to what to do with unused electronics—especially computers that contain sensitive information.

BY Stacie Stamper, CertaPro Painters

TRENDING IN #CRE ...................................... 20 Ripe for Disruption Atlanta is becoming ground zero for a growing trend where employees are choosing where they want to work—regardless of their company’s physical location.

BY Henri Brickey, Whitco Roofing Inc.

HUMAN INTEREST/SELF HELP..................... 24 Georgia Members, Buildings Shine at Southern Region Conference

BOMA MEMBERS CELEBRATED AT SOUTHERN REGION CONFERENCE PAGE 24

2010 ADA is Here to Stay…10 A Lease Audit Case Study…14 Adding Tenant Value Through eWaste Recycling…18 www.BOMAGeorgia.org

ABOUT THE COVER — The BOMA Georgia Foundation hosted the 2017 BOMA Southern Region Conference, presented by SERVPRO Fire & Water – Cleanup & Restoration, April 5-8 in Atlanta. Approximately 280 real estate professionals from across the Southeast were in attendance for quality education and networking sessions, as well as the TOBY Dinner and Awards Banquet.

Read more on page 24.

DEPARTMENTS

8 .... PRESIDENT’S MESSAGE 36 .... CALENDAR OF EVENTS 37 .... ALLIED MEMBER SERVICE DIRECTORY

Attendees embraced the conference theme of Atlanta on the Rise as they participated in premium opportunities for networking, education and entertainment.

BY Jacob Wilder, BOMA Georgia

41 .... ADVERTISERS ON THE WEB

ENGINEERING ............................................... 30 Anchor Away!

Since its adoption in 2001, the ANSI I.14 Window Cleaning Safety standard has protected workers from injury or death as the result of a fall.

BY Bob Fuhr, Sightline

EMERGING PROFESSIONAL SPOTLIGHT...... 35

This issue is easily shareable!

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PRESIDENT’S MESSAGE

BY Todd Mitchell, RPA, CCIM BOMA Georgia President

BOMA Georgia’s profile has been raised nationally, and we want to continue that success…

ell done BOMA Georgia! The 2017 Southern Region Conference presented by SERVPRO and hosted by the BOMA Georgia Foundation, April 5-8, in Atlanta, marks another successful achievement of a strategic priority by the association. BOMA Georgia’s profile has been raised nationally, and we want to continue that success by encouraging all real estate professionals to continue engaging in professional development opportunities with BOMA throughout the rest of 2017 and beyond. But, before we move on, I wanted to highlight a few points as to why the Southern Region Conference made such a significant impact on real estate education, networking and professional development.

1. Volunteers | More than 270 CRE professionals attended the conference. Without our dedicated volunteers and their effort, willingness and enthusiasm, the Southern Region Conference would not have been the success it was.

From our Southern Region Sponsorship Task Force and Southern Region Education Task Force, to dedicated on-site volunteers, so much was accomplished with their support. On behalf of BOMA Georgia, “Thank You!” 2. Networking | From all over the Southern Region, professionals of different types met, exchanged words, created new relationships and strengthened old ones.

Opportunities like the Thursday night, Friday nght and TOBY receptions added value and introduced new networking concepts at places like the Buckhead Club, Atlanta History Center and the Grand Hyatt host hotel.

3. Southern Region TOBY Awards and Recognition| The Southern Region Conference held the Southern Regional TOBY Awards. What a year to proudly represent the winners who will proceed to the international round. The regional competition had 14 categories in which buildings competed.

Four of those winners, I am proud to say, were from Georgia: 6525 The Corners Building, 201 17th Street, 55 Allen Plaza, Promenade and 2 Capitol Square. The regional TOBY was a great way for property management companies and building owners to showcase their buildings and how they are an asset to the CRE in the Southern region. The Southern Region Member of the Year Award was awarded to BOMA Georgia’s own Ian Hughes. Congratulations again to Ian on this accomplishment. Also awarded were the Lifetime Memberships at the TOBY Awards Banquet to John Oliver and Steve Harrison. Congratulations again to John and Steve on their accomplishment. See the winners and recap of the SRC on page 24.

4. Conference Education | Education sessions about “The Future of CRE” were held during the Southern Region Conference. With relevant topics for all in the industry, session topics included: The Evolution of Energy and

8 INSIGHT | ISSUE 2, 2017 | www.BOMAGeorgia.org

Economic Outlook, Work is Different-Cyber Interruptions and more! On top of the beneficial information, attending all conference educational sessions could earn a Georgia Commercial Real Estate License holder up to 9 CE credits for both the Friday and Saturday sessions.

These aspects of the Southern Region Conference added value to the CRE industry in the Southern Region and established BOMA Georgia as an education leader, raising our profile across the country.

As BOMA wraps up one strategic priority—the 2017 SRC—we remain focused on our other priority to serve the education and career path needs of building engineers. The BOMA Technical Organization has a great line up of topics that are important for building technical professionals as well as other types of professionals. Topics like ENERGY STAR® changes, optimization and controls, parking deck restorations are relevant not only to technical professionals, but also for building owners and managers to make sure that they have information needed to prepare for these aspects of adding value to their buildings.

I want to hone in on an urgent and important topic relevant to commercial real estate managers, service providers and vendors. OSHA’s Rule 1910 requires employers to provide adequate “fall protection where unprotected edges are at least four feet above a lower level…” With this new rule being released in November of this year, it is important that you are aware of these updates.

Bob Fuhr, with Sightline elaborates on who, what and how this will affect professionals in the CRE industry. With topics like this, I highly encourage that all professionals be aware of this update as it will affect not just commercial real estate managers, building staff and owners, but also affect the safety of service providers and the tenants as well. See page 30 for the full article.

This article, among the other important articles in this issue, demonstrate how BOMA serves as a great resource for you and your company. You can also find real-world examples of BOMA resources like the BOMA Escalation Handbook and how it protected a building owner from a huge cost that was successfully defended in a lease audit. See David Marmins and Sam Lynnard’s article on page 14 for the full story.

BOMA is committed to maintaining Insight magazine as a timely and informed resource available for your convenience. Please share this issue with your colleagues in the industry. BOMA remains committed to real estate industry professionals, expanding professional development opportunities like seminars and educational courses and distributing valuable tools like Insight magazine in an effort to help you build value in your career and return value to your companies and assets.

LEGISLATIVE FOCUS

2010 ADA is Here to Stay

BY Mark Schroeder, VeenendaalCave

T

he provisions of the Americans with Disabilities Act (ADA) as written by the U.S. Department of Justice have been in existence for 25 years. First, with the 1991 ADA and then followed by the newer 2010 ADA. When designing a new building or a new project within an existing building, the application of the ADA is a no-brainer; all new elements must be compliant. Applying the provisions of the ADA to existing building— that is another story, which is misinterpreted by designers and jurisdictional entities alike.

Over the years, VeenendaalCave has worked within the City of Atlanta on many commercial interiors projects for corporate clients, tenants, building owners/landlords. I can tell you without hesitation that all new designs have been compliant to the provisions of the ADA and designs incorporating existing building elements have been brought into compliance to the greatest degree possible. What most building owners/landlords don’t realize is that as the designer of record for an interiors project, we are responsible for interpreting the codes and providing designs that are compliant with the ADA to the best of our knowledge and ability.

However, the building owner/landlord carries the ultimate burden of compliance for the entire building and site.

An area of immediate concern is one that has been enforced in many jurisdictions throughout the U.S. for many years; yet never enforced in the City of Atlanta. Because of recent changes at the Bureau of Buildings, new plans examiners have been hired from

Don Wilkins with the City of Atlanta Office of Buildings discusses ADA compliance with property management professionals at the March 28 ADA Compliance and Permitting Seminar.

various jurisdictions/states. Each new building official brings with them knowledge and expertise on various codes/standards.

Implementation of the 2010 ADA 20 percent disproportionality rule is one of those areas that City of Atlanta did not have a great understanding of how the ADA is applied to existing buildings and when existing deficiencies need to be corrected.

With that I can say that the 2010 ADA 20 percent disproportionality rule is the number one hot button in the City of Atlanta and it is now being strictly enforced. The ADA is here to stay and its enforcement is putting existing building owners/landlords into a tailspin as they try to come to grips with their overall responsibilities for compliance with the accessibility code.

The basics: • Georgia enforces the 2010 American with Disabilities Act (ADA) as written by the U.S. Department of Justice.

• The 2012 ADA has been the prevailing accessibility code since March 12, 2014.

• Georgia Accessibility Code 120-3-20 is the immediate predecessor to the 2010 ADA. • Incorporated the provisions 1991 ADA which is federal legislation.

• 2010 ADA and Title III Regulations require commercial building owners to remove barriers to the physically disabled on an ongoing basis.

10 INSIGHT | ISSUE 2, 2017 | www.BOMAGeorgia.org

The 2010 ADA 20 percent disproportionality rule is the number one hot button in the COA and it is now being strictly enforced.

QUESTION #1: WHAT IS THE 20 PERCENT DISPROPORTIONALITY RULE? Recognizing that barrier removal can be a costly and time consuming endeavor, provisions have been included within ADA that enable building owners/managers to mitigate some of their overall exposure for the removal of barriers and allows the correction of deficiencies in a staggered timeframe.

The 2010 ADA states: “Alterations made to provide an accessible path of travel to the altered area will be deemed disproportionate to the overall alteration when the cost exceeds 20 percent of the cost of the alteration to the primary function area.”

“A primary function is a major activity for which the facility is intended. Areas that contain a primary function include, but are not limited to, the customer services lobby of a bank, the dining area of a cafeteria, the

meeting rooms in a conference center, as well as offices and other work areas in which the activities of the public accommodation or other private entity using the facility are carried out. Mechanical rooms, boiler rooms, supply storage rooms, employee lounges or locker rooms, janitorial closets, entrances, corridors and restrooms are not areas containing a primary function.”

Jurisdictional interpretations have inversely changed the meaning of this statement to require 20 percent of any project budget to be applied to the removal of barriers in the building. Initial applications

by City of Atlanta of this rule were grossly overreaching and caused major permitting delays for even the most simplistic project.

BOMA and VeenendaalCave have been on the front lines of this issue working diligently with the Bureau of Buildings Chief Building Official / Fire Marshal Don Wilkens, Planning and Development Commissioner Tim Keane and the State of Georgia ADA coordinator’s office to ensure that the broad interpretation/ application of the ADA as it applies to existing buildings is legal, fair and places the least amount of undue hardship on the building owner/landlord.

QUESTION #2: DOES THE ENFORCEMENT OF THE 20 PERCENT DISPROPORTIONALITY RULE APPLY TO TENANT PLANNING? The answer is a complex one that is dependent upon the existing level of compliance within the suite that is being altered. In general terms…yes; but only to the suite containing the project. As I have stated before all new designs must be compliant to the provisions of the ADA; however, the 20 percent rule could be applied to existing elements within a suite that are part of the primary function and beyond the scope of the project. The good news is that typically the

Mark Schroeder with the VeenendaalCave discusses requirements for ADA compliance at BOMA’s March 28 ADA Compliance and Permitting Seminar.

cost implications of this are far lower and in many cases, these elements are rolled into the overall scope of the project.

QUESTION #3: DOES TENANT PLANNING FLIP IN THE REQUIREMENT FOR THE BUILDING OWNER/LANDLORD TO REMOVE BARRIERS ELSEWHERE IN THE BUILDING? The short answer…no. Title III §36.403 Alterations: Path of travel subsection (d) states the following: (d) Landlord/tenant: If a tenant is making alterations as defined in § 36.402 that would trigger the requirements of this section, those alterations by the tenant in areas that only the tenant occupies do not trigger a path of travel obligation upon the landlord with respect to areas of the facility under the landlord´s authority, if those areas are not otherwise being altered.

QUESTION #4: WHAT DOES THE 20 PERCENT DISPROPORTIONALITY RULE MEAN FOR BUILDING OWNER/LANDLORD BUDGET PLANNING? All capital improvement projects must include 20 percent of the construction budget ADDED to that budget. For example; If the overall project cost is $100,000 then $20,000 must be added to that budget to create a total budget of $120,000. There are some acceptable deductions allowed that help reduce the projected construction budget such as HVAC, electrical, finishes, furniture, etc.

QUESTION #5: WHAT IS REQUIRED

BY THE CITY OF ATLANTA FOR PROOF OF COMPLIANCE? Option #1: The City of Atlanta will allow a manual assessment be provided by the building owner/landlord utilizing checklists found here http://www.adachecklist.org/ doc/fullchecklist/ada-checklist.pdf. This is a low-cost/no-cost solution; however, utilization of these checklists must be provided by an individual with knowledge of ADA standards and how they are applied.

Option #2: The City of Atlanta will allow a third-party assessment by a licensed design professional or ADA consultant. Cost implications will vary for each building and it is recommended that multiple proposals for services are obtained.

Upon receipt of the ADA report the building owner/landlord must digest, categorize and prioritize the list of deficiencies based upon ADA guidelines. All projects will need to be priced by a qualified contractor and all projects will need to become a part of the building owner/landlord capital improvement plans until all projects are completed.

On all capital improvement projects, City of Atlanta will require that the “Accessibility Compliance Form for Alteration or Addition to Existing Buildings” be submitted along with the project; this form should be provided by the architect and will need to be signed by the building owner/landlord and the architect.

INSIGHT | ISSUE 2, 2017 | www.BOMAGeorgia.org | 11

QUESTION #6: HOW WILL THE CITY OF ATLANTA ENFORCE THESE REQUIREMENTS? This is a moving target and may not ultimately be enforced by the City of Atlanta. By requiring the above-mentioned assessments and enforcing the documentation of compliance with the 20 percent disproportionality rule on the front end places the onus of actual compliance on the building owner. I can only interpret that City of Atlanta is “checking a box” that alleviates any responsibility from them if a lawsuit were ever filed.

QUESTION #7: WILL OTHER JURISDICTIONS BE JUMPING ON THE BANDWAGON TO ENFORCE THESE REQUIREMENTS? If I had a crystal ball, I would say yes.

However, one must remember that these requirements are not new; they have been around for 25 years, and any jurisdiction can enforce the provisions within this code at any time. If another jurisdiction is not enforcing the provisions of the 20 percent disproportionality rule, you can bet that they will soon.

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ADA Compliance related to construction permitting in the City of Atlanta is an evolving situation, and it is subject to change pending further review by the state ADA Authority and the City of Atlanta Office of Buildings and Technical Advisory Committee. As of April 2017, the process outlined in this article was accurate. Due to the ongoing nature of these discussions, the permitting process for City of Atlanta and other municipalities is subject to change.

ABOUT THE AUTHOR: Mark Schroeder joined VeenendaalCave, Inc. in 1995 as staff Architect, and in December 2008 was named as a principal of the firm. Mark provides architectural support to all staff members and has an excellent background in commercial office, medical and industrial/ warehousing design.

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On the brighter side…BOMA and VeenendaalCave have successfully negotiated with the City of Atlanta to give all building owners a grace period allowing them to get their ducks in a row for compliance. City of Atlanta has been allowing the building owner to provide a short letter on their letterhead explaining why compliance can’t be met at this time; for example, the building owner is in the process of obtaining an assessment and will not know the level of modifications required until that assessment is obtained, vetted, deficiencies defined/priced and remediation projects released. Additionally, by providing an estimated timeframe for compliance shows City of Atlanta officials that you understand your obligation to the ADA and that you are taking measures for compliance.

To date, the grace period is six months; however, in certain circumstances, the grace period can be extended to one year or longer.

Lastly, building owners must know that the 20 percent disproportionality rule is NOT intended to be a never-ending application to all projects. When all deficiencies listed on the ADA assessment are remediated, the building will be considered to comply with 2010 ADA and no further modifications are required.

To be clear—if your building is compliant to the provisions of 2010 ADA, no further action is required.

3/12/15 7:11 PM

BOMA Georgia 2017 Foundation Donors The work of the BOMA Georgia Foundation would not be possible without the support of generous donors.

Whether a donation is made by a company or an individual, every contribution is vital to the Foundation’s mission of advancing real estate education and research. Below is a list of individual and corporate donors who are helping the Foundation in achieving its mission in 2017.

Corporate Donors

Individual Donors ASSOCIATE - $100-$199 %BWF )PGTUFUUFS 31" t %FOB 3PESJHVFT $1. t 'MPSFODF #BSCPVS *BO )VHIFT -&&% (" t ,BDFZ -FWJOF t ,FWJO 0h4VMMJWBO -JOEB #FBVDIBNQ 31" t .BSJF 8PSTIBN t .BSL (BMMNBO 4." 4.5 -&&% (" .JDIBFM ,OPY t 1BUUJ #SPXO t 1IJM .PCMFZ t 3BQIBFM .VTIFS t 4BSBI /FUUMFT Trenton Patterson BACHELOR - $200-$349 $ISJTUJOF #BJMFZ 31" t .BSL %VLFT 31" $$*. t 0SMBOEP 0KFEB 3VTTFMM $PQFMBOE

ASSOCIATE - $500-$999 A

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BACHELOR - $1,000-$2,499

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To make a tax-deductible individual or corporate donation to the Foundation today, visit www.BOMAGeorgiaFoundation.org/donors/

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OPERATIONS

A Lease Audit Case Study

USING THE BOMA GUIDE AS THE AUTHORITY IN DRAFTING AND NEGOTIATING LEASE AUDIT PROVISIONS, DURING LEASE AUDITS, AND IN LITIGATION1.

B

BY David Marmins, Arnold Golden Gregory

BY Samuel Lyddan, Arnold Golden Gregory

OMA was the star of a recent hotly-contested arbitration dispute between a midtown Atlanta Class-A office building owner and a major tenant. The litigation involved operating expense calculations and pass-throughs, most importantly a dispute over real estate taxes worth several million dollars over the remaining life of the lease. Relying heavily on BOMA’s Escalation Handbook for Office Buildings: Guide to Understanding, Preparing and Grossing Up Operating Expenses, Third Edition, the Arbitrator ruled in favor of the owner on the tax pass-throughs.

Throughout the case, BOMA’s Guide served as the key authority for interpreting a lease drafted over two decades ago.

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While the BOMA Guide is a valuable reference, it is not a binding set of rules.

The case and the circumstances that led to this dispute provide a valuable reminder to owners and property managers that they may be leaving money on the table when collecting operating expenses from tenants. And, consulting the BOMA Guide when drafting and negotiating leases may be the ticket to capturing those dollars, as well as providing valuable support if your reconciliations are challenged in an audit.

First, owners and property managers should consider including a lease provision which requires that the cost of an audit be split with the tenant as opposed to the tenant bearing all the costs. This will help ensure impartiality of the auditor. Second, leases should specify the guidelines for gross-up methodologies for calculating operating expenses. Third, if a tenant still initiates an independent audit that disputes significant expenses, the owner or property manager should consider hiring its own lease auditing expert and an attorney. And fourth, they should be mindful of their internal communications about the issues involved in the audit, as every communication could be used in arbitration or court. In this case, owner and tenant representatives spent hours answering questions at depositions, and at the arbitration hearing, about their emails and meetings during and after the audit.

Case Background The Lease The case concerned a large Atlantabased real estate developer and owner of office buildings in Midtown and its tenant, a Georgia-based financial institution. The lease, originally signed in the early 1990s, did not fit squarely into a typical triple net, gross, or modified-gross arrangement.

In particular, the lease established a base-year rent, but operating expenses were to be passed through as if the lease were a net lease.

However, the lease provided that variable expenses were to be grossed-up to 95 percent, and controllable operating expenses were capped at an increase of 6 percent per year.

The lease also contained an audit provision whereby the tenant, at its own expense, was entitled to request information from the landlord to verify the operating expenses being passed-through. It did not specify the gross-up methodology used to calculate operating expenses. Interestingly, the lease did not specifically require that the landlord reconcile the operating expenses at the end of each calendar year.

Reconciliations and Audit Leading up to the dispute, the owner had not rendered, and the tenant had not requested, operating statements for three years. Following an internal restructuring, the landlord recalculated its operating expenses and provided the building tenants with the expense estimates for the upcoming year 2015. The tenant objected to the new figures and asked for reconciliations of the previous years. The owner provided its calculations, and the tenant initiated an audit.

The lease neither required that a CPA must conduct the audit nor did it prohibit a contingency fee arrangement.2 Naturally, the tenant approached its long-time broker, who worked for a large international real estate service firm, and the broker referred the tenant to his firm’s lease auditing team.

This handbook is available for purchase through the BOMA International online store: https://store.boma.org.

During her deposition, the auditor admitted that the goal of the audit was to identify as many savings opportunities for the tenant as possible; it was not to conduct an unbiased analysis of the landlord’s books. This is not surprising considering the tenant was a longstanding client of the firm and was paying for the auditor’s services. As a result, the parties’ chances of amicable resolution were doomed from the start. Many leases are drafted this way and may suffer the same fate.3 After unsuccessful negotiations over alleged overcharges identified in the audit, the tenant filed an arbitration claim. In total, the litigation lasted just over one year, and the costs to both parties in legal and expert fees were in the hundreds of thousands of dollars—each.

Importance of Specifying Gross-Up Methodology in the Lease One of the most contentious issues in the case was whether real estate taxes on an office building operating at 50 percent

INSIGHT | ISSUE 2, 2017 | www.BOMAGeorgia.org | 15

vacancy were properly classified by the owner as variable and, if they were variable, how to gross-up the expense. But the lease did not explicitly detail which expenses were variable and subject to gross-up, and taxes are not typically grossed up as variable operating expenses The arbitrator sided with the owner, relying on the BOMA Guide, which states that taxes can be treated as variable when “low occupancy levels reduce a building’s appraised value on an ‘income approach’ basis to an amount less than replacement value.”

Typically, in Class-A office leases, the parties will agree that certain expenses, usually variable expenses, should be equitably adjusted, or “grossed-up,” to account for a tenant’s pro rata share of these expenses in a partially occupied building. The BOMA Guide recognizes three types of methodologies to use when grossing up variable operating expenses: the Percentage Adjustment Approach, the Total Cost Approach, or a mix of the two.

Additionally, the BOMA Guide offers advice as to which expenses should be grossed-up.

Which expenses fall into certain categories is not always clear. Specifying the variable expenses in the lease can help avoid confusion, and an audit. As with any contract, specificity reduces the chance of litigation.

Hire a Consultant Familiar with Local Customs and Practices The tenant in our case hired an auditor who was not from Georgia and had never conducted an audit here.

Thus, the auditor was unfamiliar with the local taxing authority’s methods, vacancies, rent, lease structure and other industry customs that were important to analyzing the operating expense passthroughs at issue. Consequently, the auditor did not understand how or why the landlord had made certain calculations and assumptions, and concluded that the owner owed the tenant millions of dollars for overpayments. Had the auditor understood the local industry, the parties may have been able to find common Jeff Johnson, Branch Manager Services: Building Cleaning | Concrete Restoration ground without litigation. In the end, EIFS Restoration/Recoating | Epoxy & Chemical Grout Inspection the arbitrator excluded the auditor from Expansion Joint Systems | Exterior Wall Coatings | Masonry Restoration testifying about real estate tax expense Parking Deck Restoration | Plaza Deck Restoration | Waterproofing calculations because she did not have the requisite industry knowledge to provide Western Specialty Contractors of America: expert testimony on the subject. With that 3790 Browns Mill Road, SE | Atlanta, GA 30354 decision, the tenant’s lost the biggest W W W .W E S T E R N S P E C I A LT Y C O N T R A C T O R S . C O M ticket item in the case.

While the BOMA Guide is a valuable 786548_Western.indd 1 1/14/16 2:51 PM reference, it is not a binding set of rules.

Therefore, in the event of an audit, owners and property managers should consider hiring a lease auditor, CPA or property manager consultant with local industry knowledge to explain why the operating expenses passed through to the tenant are justified.4 In our case, BOMA Georgia referred both the owner’s experts—a property manager consultant and a CPA, who testified at the arbitration hearing.

These independent experts added valuable credibility in support of the owner’s reconciliations. They not only supported the owner’s calculations and methods, but also identified expenses that the owner was not capturing. A second set of eyes can always help to catch overlooked expense pass-throughs, which can be used

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in lease audit negotiations for leverage or to offset any savings identified by the tenant’s auditor. Thus, the money you spend on an expert may pay for itself.

Consult with an Attorney An attorney can be another valuable resource if the owner or property manager gets dragged into an audit or litigation. First, attorneys are trained in the area of contract interpretation, and, as such, they can assist in analyzing the lease terms. Second, the attorney-client privilege is a powerful tool to protect internal communications

ABOUT THE AUTHORS: David J. Marmins is a partner in the Litigation Practice. David is the co-leader of the Retail industry team and serves on the firm’s Diversity Committee. David has been recognized by Georgia Super Lawyers annually since 2005.

Sam Lyddan is an associate in the firm’s Litigation Practice Group. Prior to joining the firm, Mr. Lyddan served as a law clerk for the Honorable Kurt D. Engelhardt of the U.S. District Court for the Eastern District of Louisiana, managing both civil and criminal matters before the Court.

for disclosure if the dispute ends up in litigation. For instance, an owner or property manager is able to communicate openly with its attorney to seek advice or counsel regarding the lease terms, the audit, or its own calculations without fear that those communications will later be used against them in court.

Many of these recommendations require that the owner or property manager spend money. However, as demonstrated by the circumstances of our case, the potential savings may well justify these investments.

1 This is the first of a two-part article on lease audits. The second

possibility of bias entirely, however, the owner and tenant may consider agreeing to

part will focus more on common issues in lease audit disputes. Both

split the cost of an audit. A relatively small expense to the owner or property manager

articles use as a reference a real case litigated by the authors. A more

is worth ensuring that the auditor employs a balanced investigation. Owners may

complete description of the case can be found at: www.agg.com/

reduce their costs in this regard by limiting the frequency of audits or tailoring the

Dewberry-Capital--Costs-Charged-to-Commercial-Tenant-Upheld-in-Arbitration/

scope of the analysis. Chapter Nine of the BOMA Guide discusses a few possibilities

2 The BOMA Guide suggests that when drafting a lease audit clause, consider including language which prohibits the tenant from using a “contingency fee” auditor, in other

for lease terms on this point.

4 Practical Tip: Even though property managers are familiar with the local practices

words, an auditor who receives compensation based on the savings to the tenant. The

and customs, independent consultants who are more familiar with the auditing

BOMA Guide recommends requiring that the tenant provide a copy of the audit contract

process can be valuable advisors during an audit. Consultants are also exposed to

to the landlord upon its execution. Leases should include a requirement that a CPA firm

many types of leases. On the other hand, an owner or property manager may only

conduct the audit. These lease provisions place the burden of the audit on the tenant.

regularly deal with its companies’ standard lease terms. An expert’s breadth of

3 Practical Tip: Requiring a CPA may improve the result. CPAs are required to abide by ethical and accounting standards where lease auditors are not. To eliminate the

knowledge can be useful in interpreting lease terms or applying general principles to your lease.

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TECHNOLOGY

ADDING TENANT VALUE THROUGH

eWaste Recycling

BUSINESSES ARE OFTEN AT A LOSS AS TO WHAT TO DO WITH UNUSED ELECTRONICS—ESPECIALLY COMPUTERS THAT CONTAIN SENSITIVE INFORMATION.

B

BY Stacie Stamper CertaPro Painters

eWaste recycling creates a win-win. Unused electronics are diverted from landfills while unwanted equipment is safely disposed.

usinesses are often at a loss as to what to do with unused electronics —especially computers that contain sensitive information. Be honest, how much unused electronics do you have stored at the office or at home taking up valuable space because you don’t know what to do with it? It is understandable that you don’t want to compromise the data stored on the hard drive or want to dump the equipment in a landfill. Niel Seldman, president of the Institute of Local Self-Reliance confirmed that an estimated 75 percent of retired computers in the U.S. are stored, 15 percent are in a landfill and only about 10 percent are properly recycled. All this to say, if you are storing old electronics to protect data, you are not alone.

Property managers can add significant value to the services provided by implementing an eWaste recycling program that is generally free to participate in and low maintenance to support. Wilson Kieffer CEO of eWaste ePlanet and BOMA Georgia member, had the property manager in mind when creating his eWaste recycling program. Wilson wanted to keep it as simple as possible saying, We don’t want to add to a property manager’s existing workload, we just want to add value.

Rhonda Tompkins, director of property management for Cousins Properties

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Incorporated, implemented an eWaste recycling program three years ago with eWaste ePlanet to uphold the corporation’s fiduciary duty. She explained that an increasing number of investors, property owners and customers are becoming more concerned about the environment and the communities in which they live and work.

Tompkins believes the general feeling overall is that people want to do something good and they want to do business with like-minded people and companies. She attributes the high occupancy of their properties especially of the LEED certified buildings as a testimony to the importance their customers place on sustainability. eWaste recycling creates a win-win.

Unused electronics are diverted from landfills while unwanted equipment is safely disposed. The bonus—organizations in need can receive refurbished electronics that are fully functional. Rhonda shared that it meant a lot to her that The Boys & Girls Clubs of America were gifted refurbished laptops from Cousins recycling efforts.

Read on to learn more about the HOW, WHAT, WHEN & WHERE of eWaste recycling and the way in which your unwanted electronics can help support the BOMA Georgia Foundation.

HOW to recycle… eWaste ePlanet will place collection bins at office buildings free of charge. Once filled, the bins are replaced within 24 hours. First and foremost, data sensitive material is shredded with proper documentation. Electronics are then sorted for reuse or recycling. Collection reports are then generated detailing a breakdown of the items recycled and their total weight. The reports are sent to the property managers to adhere to LEED guidelines.

WHAT to recycle…

Cables & Wire Printers Keyboards Cathodes Scanners Mobile Phones Chips Televisions Monitors Digital Equipment VCRs Video Cards

As for the reusable electronics, electronic recycling companies can bring them back to fully functional condition. The items are either donated to a non-profit partner that can greatly benefit from the used devices or the items are sold on Ebay for reuse after being refurbished. Both options create opportunity for landfill diversion.

Charlie Cichetti of Sustainable Investment Group pointed out that for LEED EB, MRc8 is worth 1 extra point when buildings recycle their durable goods/electronics. "Any time an item can be diverted from the landfill and

be reused or repurposed it helps not just the environment, but also those in need," Cichetti said.

ABOUT THE AUTHORS: Stacie leads the commercial sales & marketing efforts for CertaPro Painters of Duluth & Norcross. Her role involves developing relationships that result in new commercial business opportunities for interior/exterior painting, dry wall repairs and light carpentry projects.

Hard Drives Calculators Processors Microprocessors Cellular Pagers Software Modems Circuit Boards Tuners Mother Boards DVDs Batteries

WHEN to recycle…

Create a schedule! Clear your electronic clutter! Safely dispose of your personal or business electronics on a quarterly or biannual basis through a qualified electronic waste recycling rep. Tax receipts can be issued for your donation and some qualifying items from some electronic recycling vendors will earn a rebate. This rebate can be reinvested or used as a donation to a worthy cause like the BOMA Georgia Foundation.

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WHERE to recycle…

At your property! The BOMA Georgia Foundation offers a lobby event and electronic recycling guide that can help properties get started with electronic recycling. Property management companies like Granite Properties have used the proceeds from electronic recycling at one of their buildings to make a donation to the BOMA Georgia Foundation. This added benefit helps fund important real estate education and research through the Foundation. In that guide, potential vendors, like those cited as resources for this article, are listed. Your electronic recycling vendor should be able to coordinate a pickup day for your building’s drive.

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TRENDING IN #CRE

Ripe for

Disruption

BY Henri Brickey, Whitco Roofing Inc.

Digital Ignition, in Alpharetta, opened last summer with the intention of attracting the next big hi-tech start up in the Atlanta area.

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tlanta is becoming ground zero for a growing trend where employees are choosing where they want to work— regardless of their company’s physical location.

The rush to convert traditional office space into shared coworking hubs has engulfed Atlanta over the past few years, with dozens of these alternative offices hatching from Midtown to far-flung suburbia. Some real estate professionals are predicting that company-provided coworking memberships may be business as usual before long and envision coworking offices on nearly every block of major cities, including Atlanta.

“More and more large, corporate clients of JLL are asking for this solution,” said William Propst, executive vice president with Jones Lang LaSalle in Atlanta.

Propst, whose client Spaces, which recently opened a coworking facility in Midtown at 715 Peachtree Street, thinks the sharable office trend will continue to spread to companies of all types and sizes. “I believe coworking is an evolutionary trend in the workplace,” Propst said.

Each coworking location is a little different.

Common features include high-speed wireless internet access, common areas with individual desks and typically an in-house café and or bar. Most coworking destinations offer a variety of options—like an a la carte menu at a restaurant. Depending on the company, coworking locations typically offer an assortment of offices and conference rooms available by the hour, day or month. There are also standard business hour rates and after-hours rates, with many locations offering 24-hour access. Flexibility is key. There’s also a growing trend to decorate using styles found more often in home design rather than traditional commercial office design.

“I believe coworking is an evolutionary trend in the workplace.” – William Propst, Jones Lang LaSalle Cornerstone Coworking is one of a growing number of coworking facilities opening in suburban areas outside Atlanta.

“These spaces are often thought of as an extension of the home office. (Coworking spaces) have picked up on that notion and carried it through with their design, using a lot more residential furniture, fixtures and accessories to give that “homey” vibe,” said Shannon Price, a managing director at Savills Studley, a real estate services firm specializing in tenant representation.

Price, who has represented both coworking operators and tenants leasing coworking space in the Metro Atlanta area, predicts that the coworking concept will have a lasting effect on the design of office space.

“Much of the original, traditional space— think classic executive office space—will cease to be built and/or will be converted to more contemporary space to provide the desired atmosphere, amenities, and variety of work style options sought after today,” Price said.

With its growing tech industry and vibrant economy, Atlanta seems to be a magnet for coworking. Industrious, a national coworking chain, has 18 locations. But only one city hosts two Industrious locations—Atlanta. The company plans to have more than 30 locations

before long, according to their website. Even the Flatiron building, dubbed Atlanta’s oldest skyscraper, recently underwent a major renovation which converted 40,000 square feet of the building’s space into a coworking area.

Spaces is already planning to open their second location in Atlanta next month, less than three months after launching their first location in Midtown. Since opening in February, the 38,000-square-foot Midtown Spaces has been filling fast, and the company anticipates being 80 percent occupied by the end of summer. Later this year, Spaces plans to open its third Atlanta area location at Avalon in Alpharetta.

“We are seeing immediate and enormous success here in Atlanta with the reinvention of 715 Peachtree and as the world-class multifaceted destination comes alive around SunTrust Park (site of the next Spaces),” said Michael Berretta, vice president of network development at Spaces.

Many co-working centers have their own style or vibe and attract devotees looking for a particular scene. From hi-tech Atlanta Tech Village in Buckhead to the Elevator Factory on Memorial Drive in Atlanta, which features

karaoke and tea ceremony—among other offerings, there’s a co-working tribe out there for almost everyone. There are also a growing number of co-working facilities in cities across the nation that cater almost exclusively to women, with some even offering daycare services.

Niche co-working options will likely continue to develop as self-employment grows as technology makes it easier for individuals to create their own careers in today’s “Gig economy.” According to the Bureau of Labor, 10 percent of the U.S. workforce was

Jay Hassell, COO of NovoLogic in Lawrenceville, opened Cornerstone Coworking three years ago.

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Proudly Preserving and Maintaining Properties in Atlanta for over 25 Years

self-employed as of 2015. Despite that newfound freedom that technology has provided, workers are still interested in belonging to a group or network—a key benefit offered by the coworking concept.

“Since the late nineties, owners and other people in our business have worried that technology would allow people to untether to the point that office space would become largely obsolete,” Propst said. “Technology has indeed given us the flexibility to work

from anywhere, but we have seen that people still prefer to work around other people.

Coworking offers the perfect integration of flexibility and community.”

The idea of working alongside a group of super-creative, intelligent, entrepreneurialminded individuals is a major motivation for some coworking converts. And the building owners are capitalizing on that. Part of the co-working marketing strategy is aimed at selling more than just a quiet space

Shayne Smith, President/CEO 404-569-9544 shayne@highriseservice.com www.highriseservice.com

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where work-from-homers can occasionally escape the barking dog or crying baby.

Many of the coworking centers are adopting distinct personalities.

Despite edgy names like Collider, Kollective South and Counter Culture, the coworking movement is making a turn that truly signals its march toward mainstream—expanding into suburbia.

Since opening in downtown Lawrenceville a little over three years ago, Cornerstone Coworking’s membership has grown to 80 members. Much of that growth has occurred in the last year, when the membership swelled by 50 members.

“To us, this is all about relationships,” said Jay Hassell, chief operating officer of Novologic, which is the parent company of Cornerstone Coworking. “Because of relationships we’ve built here, we’ve been able to say to some of our members, ‘Hey, some of our big clients could benefit from your skill set.’ We have been able to bring members in under our umbrella and forward them to some of our largest clients.”

Collaboration is key, according to Hassell, who says the way individuals work has changed over the past decade and now workspace has to catch up with that change.

“Gone are the days when developers locked themselves away for four days in a remote cubicle and emerged with a finished product.

Today they’re all collaborating.”

Collaboration is also the focus at another suburban coworking space recently opened north of Atlanta. Digital Ignition, a 45,000-square-foot coworking space, opened last July in a secluded office park near the heart of Alpharetta’s growing tech corridor.

The front lobby of Digital Ignition was designed with the set from Lost in Space in mind. A massive luminescent halo-like light looms overhead. Behind a glass wall, workers stare into monitors glowing in the dimly-lit room.

“The space theme runs pretty deep here,” said Alison Sparrow, community manager at Digital Ignition.

There are also various Star Trek influences found throughout the building. The conference rooms are named, Constellation, Nova and Universe. But don’t let the sci-fi atmosphere fool you. There’s serious business going on at Digital Ignition.

“We are hoping (to help create) the next big tech startup to come out of Atlanta,” Sparrow said.

Steve Schilling created Digital Ignition with hopes that the tech-heavy coworking space may become the incubator for ideas that may help propel his existing business Convergent—a digital marketing company headquartered in Alpharetta.

“This may create an opportunity to develop a company that can complement Convergent,” Sparrow said.

When Digital Ignition opened last summer, the space included 10 private offices. Today, nine of those offices are filled. Seventeen companies now belong to Digital Ignition.

The average size each company, according to Sparrow, is between one and four people.

Besides offering coworking space, Digital Ignition is taking an active role in trying to create an environment that caters specifically to budding tech companies. One way it’s doing that is offering free public workshops, including the coding academy. The team at Digital Ignition also organizes other workshops aimed at small business, ranging from content marketing to legal advice.

Digital Ignition and Cornerstone Coworking aren’t the only suburban players in the Atlanta area coworking community.

Roam has opened four locations in and around Atlanta since opening its first office in Alpharetta in 2008.

Ellie McAlpin, community manager of Roam’s Alpharetta location, says she sees an even mix of different individuals and businesses. There are graphic designers, financial advisors, consultants and a variety of other service-oriented small businesses that call Roam home. There are also a number of larger companies that lease space for individual employees, she said.

“Corporations, instead of expanding their portfolios to accommodate employees outside of their headquarters or regional offices, will instead rent desks or offices from coworking facilities to provide a remote working office environment,” said Price, with Savills Studley.

Building owners are also realizing that there is benefit to having coworking spaces on their properties.

“Landlords love Spaces,” Propst said.

“They find the Spaces offering to be value-add for existing tenants. It provides services that other tenants can utilize, i.e. meeting and training facilities. In fact, I see a large tenant at 715 Peachtree using Spaces’ state-of-the-art meeting facilities every time I’m down there. Spaces coworking clients are also considered potential “feeder” tenants for landlords—as their needs change or as they grow.”

ABOUT THE AUTHOR: Henri Brickey has worked the past four years as an account executive at Whitco Roofing Inc. Whitco Roofing is a national commercial roofing contractor, headquartered in Atlanta. Before joining Whitco, Henri spent eight years as a newspaper reporter at publications in California, Texas and Arizona.

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HUMAN INTEREST/SELF HELP

Georgia Members, Buildings

BY Jacob Wilder, BOMA Georgia

CORPORATE FACILITY CATEGORY Red Hat Tower, Raleigh, NC.

Shine at Southern Region Conference UNDER 100,000 SQUARE FEET 6525 The Corners, Peachtree Corners, GA

500,000-1 MILLION SQUARE FEET Promenade, Atlanta, GA

GOVERNMENT BUILDING CATEGORY 2 Capitol Square, Atlanta, GA

T

Southern Region Member of the Year, Ian Hughes

INDUSTRIAL OFFICE BUILDING(S) SOPREMA, Pompano Beach, FL

he 2017 Southern Region Conference presented by SERVPRO Fire & Water - Cleanup & Restoration™, April 5-8 in Atlanta hosted nearly 280 real estate professionals throughout the Southeast.

Attendee’s embraced the conference theme of Atlanta on the Rise as they participated in premium opportunities for networking, education and entertainment.

From the very beginning, the 2017 Southern Region Conference was different.

This was the first time in conference history that a foundation had hosted the Southern Region Conference. Supported by the BOMA 24 INSIGHT | ISSUE 2, 2017 | www.BOMAGeorgia.org

HISTORICAL BUILDING CATEGORY BAC Colonnade, Miami, FL

Georgia association board, members and staff, the BOMA Georgia Foundation’s impact could be felt throughout the conference.

The BOMA Georgia Foundation’s mission is to advance real estate education and research. This mission would shape all conference programming and all funds raised would go directly to furthering the foundation’s work.

PRE-CONFERENCE Opportunities began prior to the official conference Thursday Night

SUBURBAN OFFICE PARK (MID-RISE) - Primera Tower, Lake Mary, Florida

Lifetime Membership Steve Harrison

EARTH - 55 Allen Plaza, Atlanta, GA

MEDICAL OFFICE BUILDING CATEGORY - Baptist Medical Plaza at Brickell, Miami, FL

250,000-499,999 SQUARE FEET - 201 Seventeenth, Atlanta, GA

Welcome Reception, presented by Full Circle Restoration. Beginning Wednesday, April 5, students had the opportunity to advance their real estate education in the scholarship-funded, two-day BOMI High-Performance (HP) Sustainable Building Investments Course. This would be the first time that one of BOMI’s new BOMI-HP® courses were taught prior to the conference.

Pre-conference education didn’t stop there. The Tour of Atlanta Buildings: What’s Next for CRE, sponsored by Columbia Property Trust gave attendees to opportunity to explore some of Atlanta’s

RETAIL CATEGORY - The Shops at Sunset Place, Miami, FL

Lifetime Membership John Oliver

RENOVATED BUILDING CATEGORY University Park Building 100 & 200, Orlando, FL

most exciting and future-focused properties in Buckhead, led by Strategic Workplace Architect Margaret Serrato, PhD, MBA, AIA, ASID, LEED AP. The Southern Region Golf Classic was a sold-out success featuring over 76 registered golfers enjoying opportunities for networking and fun at Atlanta’s historic Stone Mountain Park.

THURSDAY WELCOME, DAY 1 From the start, Atlanta wanted to make in-town and out-of-town guests feel welcome.

Many BOMA Georgia members gave of their

SUBURBAN OFFICE PARK (LOW-RISE) - Westwood Corp.

Center, Orlando, FL

100,000-249,999 SQUARE FEET 200 East Broward, Ft. Lauderdale, FL

time and talents to provide smiling faces at registration and event coordination.

Full Conference attendees were welcomed on April 6 at the Thursday Night Welcome Reception Sponsored by Full Circle Restoration at the Buckhead Club. The scene was fun and lively as attendees enjoyed great conversations and magnificent views of the Buckhead and Atlanta skylines.

Attendees were encouraged to keep the networking opportunities going afterward by selecting dining options from the many great restaurants within walking distance in the Buckhead area.

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FRIDAY EDUCATION AND EXPO, DAY 2 As if the Southern Region Conference wasn’t heart-pumping enough, a few of the conference guests arose extra early for Cardio Box on Friday morning thanks to morning exercise sponsor Ready Fitness. Conference goers arrived around 7:30 a.m. for breakfast, sponsored by Cornerstone Contracting Group.

After the Southern Region morning business meeting, conference education began in earnest with a keynote address on energy and the economic outlook from Southern Company’s Daniel DeCastro.

Georgia commercial real estate license holders could earn 6 CE credits for attending the Friday-only Future of CRE Conference and 9 CE credits total for attending Saturday sessions too.

Conference education explored the Future of CRE with different breakout sessions examining “Work Looks Different” and “Work is Different.” Subjects covered included leadership, cyber security, changing roles for property professionals, the rise of the medical office and industrial sectors, new technology, changing urban demographics and a facilitated discussion of the challenges that commercial real estate practitioners will face over the next 10 years.

Lunch on Friday was sponsored by Sightline and featured Peter Hsu, general manager with UberEATS, discussing the future of urban mobility.

Full Conference attendees capped off the day with a reception sponsored by The BEST Consultant at the Atlanta History Center.

THE SRC EXPO AND SILENT AUCTION Specific times throughout the day were set aside for attendees on Friday to visit the 24-exhibitor expo and Silent Auction.

Vendors benefited at the expo from exposure to real estate decision makers across the Southeast and property professionals had the opportunity to learn and make important connections that assist them in their business.

Over $5,000 was raised in support of the BOMA Georgia Foundation providing scholarships and research products to real estate professionals across the Southeast.

SATURDAY, DAY 3 Conference education continued into Saturday with breakfast sponsored by Blackmon Mooring/BMS CAT and the final Southern Region business meeting and educational sessions.

After the morning sessions, attendees were

THE BOMA GEORGIA FOUNDATION WOULD LIKE TO RECOGNIZE THE FOLLOWING AWARD WINNERS AND HONOREES, AS WELL AS THEIR TRIBUTE DONORS.

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26 INSIGHT | ISSUE 2, 2017 | 862993_WB.indd 1

In honor of Ian Hughes, LEED GA Southern Region Member of the Year • GABRIEL ECKERT, FASAE, CAE • JACOB WILDER, CAE • LILLIBRIDGE • SERVPRO OF DECATUR • SIGHTLINE In honor of John Oliver Southern Region Lifetime Member • GABRIEL ECKERT, FASAE, CAE • JACOB WILDER, CAE • SERVPRO OF DECATUR In honor of Steve Harrison, RPA, FMA, LEED GA - Southern Region Lifetime Member • GABRIEL ECKERT, FASAE, CAE • JACOB WILDER, CAE • SERVPRO OF DECATUR

www.BOMAGeorgia.org 4/5/17 11:36 PM

In honor of 2 Capitol Square Regional TOBY Winner • SERVPRO OF DECATUR In honor of 201 Seventeenth Regional TOBY Winner • SERVPRO OF DECATUR • SIGHTLINE In honor of 55 Allen Plaza Regional TOBY Winner • SERVPRO OF DECATUR • SIGHTLINE In honor of 6525 The Corners Regional TOBY Winner • SERVPRO OF DECATUR • SIGHTLINE Promenade - Regional TOBY Winner • SERVPRO OF DECATUR

dismissed for the evening to prepare for the TOBY reception, dinner and awards banquet.

and members enjoyed a strong showing this year.

TOBY

TOBY WINNERS

The Saturday evening TOBY Reception sponsored by Arborguard Tree Specialists and Cousins Properties was an elegant affair preceding the TOBY Dinner and Awards Banquet presented by Mid America Metals.

Dinner and awards were accompanied by a musical performance from the Atlanta Pops Ensemble.

The awards banquet celebrated the Southern Region TOBY (The Outstanding Building of the Year) Awards, Southern Region Member of the Year and Southern Region Lifetime Members. BOMA Georgia buildings

• UNDER 100,000 SQUARE FEET – 6525 The Corners, Peachtree Corners, GA • 100,000-249,999 SQUARE FEET – 200 East Broward, Fort Lauderdale, FL • 250,000-499,999 SQUARE FEET – 201 Seventeenth, Atlanta, GA • 500,000-1 Million SQUARE FEET – Promenade, Atlanta, GA • RENOVATED BUILDING CATEGORY – University Park Building 100 & 200, Orlando, FL • INDUSTRIAL OFFICE BUILDING(S) – SOPREMA, Pompano Beach, FL

• RETAIL CATEGORY – The Shops at Sunset Place, Miami, FL • HISTORICAL BUILDING CATEGORY – BAC Colonnade, Miami, FL • GOVERNMENT BUILDING CATEGORY – 2 Capitol Square, Atlanta, GA • MEDICAL OFFICE BUILDING CATEGORY – Baptist Medical Plaza at Brickell, Miami, FL • SUBURBAN OFFICE PARK (LOW-RISE) – Westwood Corporate Center, Orlando, FL • SUBURBAN OFFICE PARK (MID-RISE) – Primera Towers I-V, Lake Mary, Florida • CORPORATE FACILITY CATEGORY – Red Hat Tower, Raleigh, NC • EARTH - 55 Allen Plaza, Atlanta, GA

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INSIGHT | ISSUE 2, 2017 | www.BOMAGeorgia.org 27 1/22/13 4:55| PM

LIFETIME MEMBERSHIPS AND SOUTHERN REGION MEMBER OF THE YEAR BOMA Georgia members John Oliver with Oliver and Company and Steve Harrison with Harrison Property Advisors were awarded lifetime membership in the Southern Region. BOMA Georgia’s own Ian Hughes, LEED GA, with Lillibridge was named 2016 Southern Region Member of the Year.

THANK YOU AND SEE YOU IN 2019!

BEFORE WE GO!

The BOMA Georgia Foundation thanks all the attendees, sponsors and exhibitors who helped create success for the 2017 Southern Region Conference.

In 2018, the conference is hosted

by BOMA Fort Lauderdale, April 5-8, at Margaritaville Beach Resort in Hollywood, Florida. For more information, visit www. bomasrc2018.org.

The BOMA Georgia Foundation is pleased to announce that Savannah, Georgia has been selected as the host city for the 2019 Southern Region Conference. The BOMA Georgia Foundation looks forward to welcoming the Southeast’s best real estate professionals to the Georgia coast to help advance real estate education and research again.

THANK YOU

TO OUR VOLUNTEERS! SOUTHERN REGION EDUCATION TASK FORCE MEMBERS • Christine Bailey, RPA • Chair - Florence Barbour, RPA, CPM • Jason McGahee • Jennifer Cooper, LEED GA • Jessica Ericson • Melody Frcek, RPA • Steve Trott • Tim Leanhart SOUTHERN REGION SPONSORSHIP TASK FORCE • Andre Kearns, RPA • Brett Rockman • Carla Moule • Charlie Cichetti, LEED AP • Christie Campbell • Erin McKneely • Gail Lewin, RPA, LEED AP • Gerri Brown, RPA • Jennifer Corbitt • Kacey Morris • Lisa Hollingshed • Marie Kastens, RPA, CCIM • Mark Gallman, SMA, SMT, LEED GA • Orlando Ojeda • Patti Brown • Rhoda Washington • Russell Copeland • Shannon Westberg, RPA • Trent Patterson • Chair - Brenden Welch, LEED AP ABOUT THE AUTHOR Jacob Wilder is Director of Communications and Technology for BOMA Georgia, based in Atlanta.

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4/7/17 7:31 PM

2017 SRC Host

Presenting Sponsor

Thank you to our

2017 SRC Sponsors Advancing Real Estate Education and Research

FOUNDATION

DIAMOND SPONSORs

RUBY SPONSORS

LANDCARE LLC • WESTERN SPECIALTY CONTRACTORS OF AMERICA • CAPITAL CITY MECHANICAL BUILDING ENGINES • HIGHGROVE PARTNERS

EMERALD SPONSORS

ACE PARKING • ENGINEERED RESTORATIONS • SPECTRUM PAINTING • MAYBERRY ELECTRIC INC. ALLIED INTERNATIONAL CLEANING SERVICES

TOBY NAMING RIGHTS SPONSOR TOBY SPONSORs (TOBY RECEPTION SPONSORS) (TOBY PHOTOGRAPHY SPONSOR) ARBORGUARD TREE SPECIALISTS COUSINS PROPERTIES, INC.

FridaY SPONSORS (BREAK SPONSOR) JLL (LUNCH SPONSOR) SIGHTLINE

(BREAKFAST SPONSOR) CORNERSTONE CONTRACTING GROUP

enewsletter SPONSORS HORIZION PAINTING • EMCOR SERVICES AIRCOND LIBERTY PROPERTY TRUST • AMERICA’S CAPITAL PARTNERS GET SPIFFY, INC. • SHORENSTEIN REALTY SERVICES

THURSDAY NIGHT RECEPTION SPONSORS (RECEPTION SPONSOR) FULL CIRCLE RESTORATION (DRINK TICKET SPONSORS) JLL LAZ PARKING

FridaY NIGHT RECEPTION SPONSORS (RECEPTION SPONSOR) THE BEST CONSULTANT (FRIDAY NIGHT TRANSPORTATION SPONSOR) EVERCLEAR ENTERPRISES, INC. (DRINK TICKET SPONSORS) HARBIN’S MECHANICAL SERVICES LAZ PARKING

EDUCATION SESSION SPONSORS AMBIUS • COMCAST • LANIER PARKING • GRANITE PROPERTIES • LINCOLN PROPERTY COMPANY • BRAND PROPERTIES CONNECTIVITY WIRELESS • BOMA RALEIGH-DURHAM • PIEDMONT OFFICE REALTY TRUST

sponsors (SATURDAY BREAKFAST SPONSOR) - BLACKMON MOORING • (TRANSPORTATION PROVIDED BY - AMERICAN COACH LINES (MORNING EXERCISE SPONSOR) - READY FITNESS • (WELCOME BAG SPONSOR) - CRAFTSMEN BUSINESS INTERIORS, INC. (CONFERENCE WIFI SPONSOR) - BURKE PAINTING • (BADGE SPONSOR) - PRITCHARD INDUSTRIES (ROOM KEY SPONSOR) - PARKER YOUNG/FIRESTAR INC. TOUR OF ATLANTA BUILDINGS PRESENTING SPONSOR - COLUMBIA PROPERTY TRUST

BOMA FAMILY CONTRIBUTORS SILVER PARTNERS: BRONZE PARTNERS: BOMA MEMPHIS • BOMA NASHVILLE • BOMA FORT LADUERDALE AND THE PALM BEACHES

golf classic sponsors MULLIGAN SPONSOR: ARCHITECTURAL SURFACE RESTORATION HOLE SPONSORS: LANDSCAPE MANAGEMENT SERVICES INC. • WESTERN SPECIALTY CONTRACTORS • BRIGHTVIEW LANDSCAPE SERVICES, INC. • EVERCLEAR ENTERPRISES • GUARDTOP LLC • ENGINEERED RESTORATIONS SCA AMERICAS • BLACKMORE ENTERPRISES • CAPITAL CITY MECHANICAL • LEGACY MECHANINCAL SERVICES RUSSELL LANDSCAPE • J.J. MORLEY ENTERPRISES, INC. • THYSSENKRUPP • GIBSON LANDSCAPE LLC • ROOF PARTNERS BURKE PAINTING • LED CENTS INC. • ROSE PAVING BEVERAGE CART SPONSOR: PARKER YOUNG CONSTRUCTION/FIRESTAR INC.

ENGINEERING

Anchor Away!

BY Bob Fuhr, Sightline

I

n the Disney film Pirates of the Caribbean: The Curse of the Black Pearl, an angry damsel in distress confronts her captor about violating the Pirate Code. The captain pleasantly responds by explaining “the code is more what you’d call guidelines than actual rules.”

Since its adoption in 2001, the ANSI I.14 Window Cleaning Safety standard has protected workers from injury or death as the result of a fall. Despite its name, the standard has applied to a variety of occupations. But like the pirate code, it was really more of a set of guidelines than an actual code.

That changed on November 18, 2016 when OSHA published its Final Rule 1910 for Walking-Working Surfaces and Personal Protective Equipment (Fall Protection Systems) as the law of the land.

OSHA estimates workers covered by the new rule suffer an average of about 345 fatalities and 202,066 fall-related injuries annually. They anticipate the new rule will eliminate about 29 of those fatalities and 5,842 injuries every year.

Rule 1910 requires employers provide adequate fall protection where unprotected

edges are at least four feet above a lower level. It establishes requirements for performance, training, inspection, use, maintenance, documentation and reporting for “any equipment, device or system that prevents a worker from falling from an elevation or mitigates the effect of such a fall.”

The new rule is largely based on the I.14 standard with a few key differences. Chris Everett is the president of Penta Engineering, a firm that provides anchor installation, testing and certification services. “In my opinion, the new regulations are actually less stringent in many ways than the I-14.1 standard,” he said. “For example, the I.14 standard provided guidance on how and where to locate anchors. The OSHA regulation does not provide that guidance. It leaves the decision with the building.” The new rule also allows employers to choose the fall protection system that works best in a given situation, an approach that has been proven successful in the construction industry since 1994.

Most of OSHA Rule 1910 took effect sixty days after its publication in the Federal Register. Efforts to lobby for a five-year grace

30 INSIGHT | ISSUE 2, 2017 | www.BOMAGeorgia.org

period were rejected because OSHA had given ample notice of its intention to establish as law standards that should have been adopted long ago. However, the enforcement of some provisions, such as those governing fixed and portable ladders greater than 24 feet—was delayed.

The rule of course impacts the use of rope descent systems utilized by a variety of commercial real estate service providers.

Most notably, the use of these systems at heights above 300 feet is restricted only to situations where they offer the safest alternative. A key provision of the rule related to rope descent systems takes effect November 18, 2017. After that date, written assurance must be provided that permanent building anchorages capable of supporting 5,000 pounds for each worker have been tested, certified and maintained.

Dan Wheelin is the president of Sightline, an Atlanta based high-rise window cleaning and glass restoration company that utilizes rope descent systems. He welcomes the new law saying it will “increase oversight, clearly establish responsibility and eliminate gray areas that can lead to poor decisions.” He

recalled visiting a property with an employee of a company his firm acquired. Noting a lack of suitable anchor points, Wheelin asked the worker to demonstrate how they accessed the building’s façade. He was horrified to learn they had been using plumbing vent stack pipes as anchor points. “Honestly,” Wheelin said, “and I’m only half-joking about this, the new rule goes a long way toward taking stupid out of the equation.”

Also put to rest by the new rule is a surprisingly common misconception that fall protection safety is the sole responsibility of service providers. OSHA citations that reference the I.14 standard and the results of lawsuits have proven again and again that this has never been the case. A vendor’s employees are essentially employees of the property as well. If a property allows unsafe work, it shares liability along with the company that does the work.

“I think one of the benefits of the new rule is that it establishes a check-and-balance partnership between properties and service providers.” Wheelin said. “For example, the property is responsible for providing written assurance anchor points are compliant.

However, the service provider is responsible for asking to see that documentation.”

Some properties, especially those managed by smaller firms and/or located in smaller markets, may need to make investments or change the way they do things to become or remain compliant. But Everett believes many properties, especially those managed by larger firms in major markets, will have to do little more than dot some I’s and cross some T’s because they adopted the I.14 standard long ago.

Properties that fail to assure compliance do so at their peril. In the past, something had to happen before OSHA got involved. Under the new rule, properties and service providers can be cited for violations at any time.

Everett and Wheelin agree property management professionals need to assure they understand the new rule and what it means to their property. Both suggest seeking out service providers with expertise in the field. Everett has been taking calls from customers who want to assure they are compliant. Wheelin has been proactively

contacting customers he knows need to take steps to become compliant.

Everett also cautions there is a risk the new rule could result in unnecessary expense.

“OSHA has always said that employees shall be secured to a structurally sound anchorage on the building or structure and that sound anchorages include structural members,” he explained. “While a particular building may ultimately need more anchorage points, it is possible there may be existing structural members on your building capable of supporting the OSHA-required 5,000 pound load. These could potentially be certified to serve as anchorage points at a much lower cost than installing new anchors.”

Everett and Wheelin agree that service providers like Penta and Sightline are working together to help properties understand what fall protection measures they need. OSHA is another great source of information. They have published a helpful fact sheet that can be downloaded from their website at www. osha.gov/Publications/OSHA3903.pdf.

791949_Trane.indd 1

Wheelin sees the new rule as a form of continuous improvement. “High-rise window washing used to be one of the most dangerous jobs in the world,” he stated. “Statistically, thanks to measures like the ANSI I.14 Standard it has become extremely safe. The new OSHA rule is the next logical step in building upon that achievement.”

ABOUT THE AUTHOR Bob Fuhr is the vice president of business development for Sightline, a high-rise window cleaning and glass restoration company serving Georgia and Alabama. He is a member of the BOMA Georgia Editorial Advisory Board and a frequent contributor to Insight magazine. In addition to his work with Sightline, Bob operates a successful performance development consulting practice and speaking business.

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EMERGING PROFESSIONAL SPOTLIGHT

BY Matthew Brinkman, Cosgrove Enterprises

O

Allison Choate

ne of the things I have enjoyed as a vendor for the commercial real estate industry for the past 20 years is the very diverse path that many real estate professionals have taken to get into the industry. Allison Choate, campus facilities assistant for ViaSat, has one of the more unique paths I have come across.

While growing up in Colorado and then Georgia, Allison has always had a desire to help others. This led to her starting college at West Georgia then transferring to UGA where she completed her degree in Criminal Justice in 2002. She completed an internship with the Gwinnett Police Department and then took the necessary steps and became a Gwinnett Police Officer, serving for over eight years. She met her husband, Ryall, while on the job and is a proud Mom to her son Lawson, 9, and daughter Layla, 6.

With the challenges of having a family and accomplishing everything she wanted to experience as a police officer, Allison moved into property management in the retail market. After a few years in the retail sector Allison joined ViaSat in 2014. ViaSat is a global broadband and technology company that provides consumer, commercial and government customers with communications services and systems that exceed expectations for performance, anywhere in the world.

ViaSat has many facets to its facility needs to include sensitive government contracts which at time adds challenges to the operation of the facility. It is up to the facility management team to ensure all compliance from a security standpoint is adhered to. The Duluth campus has many different operational

groups as well as manufacturing of satellite dishes and components on site.

Allison’s duties include helping to run the Duluth campus with all items related to facility management to include vendor management, project management, space planning and day-to-day facility management. She also likes to bring fun to the employees in Duluth by organizing activities such as holiday events, weekly food truck visits and other events utilizing the outdoor space.

She also helps the facility team in other campuses located on the East Coast as ViaSat is continuing to enjoy growth and expansion across the country. This allows Allison to experience a broader spectrum of challenges and tasks that continue to help her grow with ViaSat. Recently, ViaSat made the decision to have their facility team members join a professional real estate organization. They looked ta IFMA and BOMA in Atlanta and decided on BOMA Georgia. The wealth of education programs offered by BOMA as well as the “family feel” of the organization was exactly what ViaSat was looking for in a professional trade organization.

Allison wasted no time and enrolled in PM 101 this year and just recently completed the course. She enjoyed the educational experience and the networking with like-minded professionals. She has already used some of these connections and resources to reach out to BOMA Allied Members for upcoming bids and projects needed at their facility. Even though she manages a “facility” instead of a “multitenant” property, she has found the BOMA programs “very relevant” and useful for her current role.

She is looking forward to PM 201 and the upcoming networking events. She is also exploring the various committees and shared interest groups that BOMA Georgia offers to its members. As new members ViaSat is very pleased with their BOMA experience to date and looks forward to growing with the organization as they recognize their need for a proficient facility management team. They feel BOMA will allow them to effectively manage their current facilities as well as to help with their current and rapid expansion into new facilities across the country.

Lastly, Allison and her family continues to serve others even with their hectic schedule.

They have recently completed church mission trips to Colombia and Costa Rica and are currently planning on more upcoming mission trips. In their downtime, the Choate’s enjoy going to Disney World when they can.

ABOUT THE AUTHOR Matthew Brinkman is currently an account manager for Cosgrove Enterprises, a facility supply distributor in Atlanta. He is a twelve-year member of BOMA Georgia and has served on the Board of Directors and various committees for BOMA. He is the current chair of the Editorial Committee.

INSIGHT | ISSUE 2, 2017 | www.BOMAGeorgia.org | 35

CALENDAR OF EVENTS

MAY

BEGINS JUNE 14

JULY

8:30 a.m.-5 p.m.

BOMA Georgia Conference Center Members: $579 | Non-members: $799; Additional $100 Late fee for registration after May 31.

July New Member Orientation

High-Performance Sustainable Building Principles Course

MAY 23

Green Real Estate Network Meeting

11:30 a.m.-2:30 p.m.

Hartsfield-Jackson Atlanta International Airport, Tech Campus Planning & Development Building BOMA Georgia & Green Chamber of the South Members & SE Green Business Directory members: $35* | Non-Members: $55

BEGINS JUNE 21

Design, Operation & Maintenance Part I

8:30 a.m.-5 p.m.

BOMA Georgia Conference Center Members $579 Non-members $799 | Additional $100 Late Fee for registration after June 7.

NOTE: Fee includes BOMI’s $60 CBT fee.

JUNE BEGINS JUNE 2

Property Management 101

8:00 a.m.-5:00 p.m.

Each class location varies With Member Company: $599 | With Non-member Company: $699 $75 Late Fee for registration after May 19.

BEGINS JUNE 6

Building Design and Maintenance

JUNE 22

10:30-11:30 a.m.

BOMA Georgia Conference Center Free for Members and Non-Members, registration preferred.

JULY 19

Budgeting and Accounting

8:30 a.m.-5 p.m.

BOMA Georgia Conference Center Members: $579 | Non-members: $799 | Additional $100 Late Fee for registrations after July 5. Note: Fee includes BOMI’s $60 CBT fee.

JULY 27

Industrial SIG Meeting

11:30 a.m.-1 p.m.

TBD Members: free | Non-members: $20 | Additional $5 late fee for registrations after June 16.

This event is NOT open to Allied Members or other Vendors/Service Providers

3-7 p.m.

One Alliance Center Members: $579 | Non-members: $799 | Additional $100 Late Fee for registrations after May 23.

JULY 18

Building a Sustainabilty Budget

8:30-9:30 a.m.

TBD BOMA Georgia & Green Chamber of the South Members & SE Green Business Directory members: $20* | Non-Members: $35 Additional $5 late registration fee after July 21.

JUNE 24

2017 BOMA International Annual Conference & Expo

AUGUST

JUNE 29

Facilities Resource Group Meeting

Nashville, TN

AUGUST 2

Emergency Preparedness Workshop

TBD BOMA Georgia Members: FREE | Non-members: $35 | $25 Late Fee for member registrations after June 23 l Non-members $60 for registration after June 23.

11:30 a.m.-1 p.m.

TBD Members*: Free | Non-Members: $20 Additional $5 late registration fee after July 28. *This SIG is not open to allied members.

AUGUST 3 BTO Lunch

11:30 a.m.-12:30 p.m.

100 Peachtree Street NW Engineer (BTO) Members: Free, registration required Non-BTO members: $40 There is an additional $25 fee for members and non-members for late registration after July 28.

AUGUST 9

BOMA Georgia August Motivational Luncheon

11:30 a.m.-1 p.m.

TBD Members: Free, registration required Non-members: $65 Late registration fee of $25 for registration after Aug. 2.

AUGUST 9

AMRG Event

Installation - Service Industrial

New Construction

Commercial

Tenant Fitouts

Retail

Video Inspections

Restaurants

Drain Cleaning

Government

Gas Piping

36 INSIGHT 836368_Robillard.indd 1 | ISSUE 2, 2017 |

•

www.robillardplumbing.net

www.BOMAGeorgia.org

AUGUST 10 BTO Lunch

Available 24/7 478-394-4100

10 a.m-11 a.m.

TBD Prior to August Luncheon | Free for Allied Members, but registration required.

Non-members may attend for $50 per person; an additional $10 will be added for registration after Aug. 4.

26/10/16 1:34 pm

11:30 a.m.-12:30 p.m.

Northcreek Office Park Engineer (BTO) Members: Free, registration required Non-BTO members: $40 There is an additional $25 fee for late registration after August 4.

ALLIED MEMBER SERVICE DIRECTORY AIRDUCT CLEANING

Ductz Of Greater Atlanta.......(770) 631-2424 APPRAISAL CONSULTING

Fellers, Schewe, Scott & Roberts, Inc. ....... (770) 621-9548 OLM Inc. ............................. (770) 420-0900 ATTORNEYS

Andre Blaustein Kill & McCarthy LLP ......... (404) 653-3005 Arnall Golden Gregory LLP ...(404) 873-8126 Cohen Pollock Merlin & Small P.C. .........................(770) 857-4768 AUDIO VISUAL SERVICES

Direct Satellite TV................. (678) 714-1495 Vertical AV TV ......................(404) 352-2488 AUTO DETAILING

Get Spiffy Inc. ......................(470) 270-6341 BUILDING AUTOMATION CONTROLS

IMPAK Solutions.................. (713) 975-8600 Mastley Building Services Inc..................... (404) 436-5035 BUILDING SERVICES

Airwavz Solutions ................. (478) 256-4111 Building Cleaning Solutions Inc.................... (678) 445-3806 Engineered Restorations Inc............... (770) 682-0650 Foundation Support Works ...(678) 776-1045 Multi Air Services Engineers Corp. ............... (787) 245-6883 Roof Partners LLC ............... (404) 490-4647 VeenendaalCave Inc. ............ (404) 881-1811 Wiss Janney Elstner Associates Inc. ................ (770) 923-9822 CARPETS/FLOORS

The Mad Matter Inc. .............(678) 361-6704 Portico Systems ...................(864) 527-3148 Premier Contract Carpet Inc. ...................... (404) 488-2082 Program Maintenance ......... (404) 870-0054 ServiceMaster Cleaning & Restoration.................... (770) 514-1789 Solidcare By Trilogyfm ......... (678) 354-6726 Southeastern Commercial Flooring Inc. .................... (770) 591-9980 CATERING/FOOD SERVICES

Ben and Jerry’s ................... (404) 666-2232 COMMUNICATIONS

Building Engines...................(404) 202-9316 Direct Satellite TV................. (678) 714-1495 Graybar Electric Co. ............ (470) 383-8020 Kings III Emergency Communications ...............(678) 438-1965 Uniti Fiber ........................... (678) 882-9509 CONSTRUCTION PRODUCTS

Portico Systems ...................(864) 527-3148 Tendon Systems LLC ............ (678) 835-1100 CONSULTATION

Hoover Elevator Group Inc. ....................... (770) 394-4018 CONTRACTORS

Asa Carlton Inc. .................. (770) 945-2195 Boyd Construction Inc. .........(404) 665-3113 CA South LLC ..................... (678) 302-0606

Centennial Contractors Enterprises Inc. ................(770) 613-2999 CertaPro Painters of Alpharetta & Kennesaw.....(404) 401-6153 Constructive Ingenuity LLC .................. (404) 309-9846 Emery & Associates ............ (404) 843-9460 Harrison Contracting Company Inc. .................. (770) 949-5776 HL Contractors .....................(770) 727-2599 Humphries & Co. ................. (770) 434-2914 Innovative Engineering Inc. ...(770) 517-5507 McCay Contracting LLC ........(706) 839-1019 Nova Commercial Interiors Inc. .................... (770) 592-0260 PKS Paving & Concrete Construction ......(404) 401-8551 Pro Roofing & Siding LLC...... (770) 777-1733 Western Specialty Contractors ......................(678) 553-0170 Whitco Roofing Inc. ............. (770) 644-0521 ELECTRICAL

Allied Reliability Group ..........(770) 590-7449 Allison-Smith Co. ................ (404) 351-6430 Capital City Electrical Services Inc..................... (770) 539-5880 Capital City Mechanical Services Inc..................... (770) 449-0200 Graybar Electric Co. ............ (470) 383-8020 IES Commercial Inc. .............(678) 291-0407 J.R. Electrical.......................(770) 420-1530 Mayberry Electric Inc............(404) 991-7007 Prime Power Services Inc. ... (770) 739-2300 Rexel .................................. (407) 406-4593 ELEVATORS/ESCALATORS

Elevator Protectors ...............(770) 928-3161 Fujitec America Inc.............. (770) 209-0322 Hoover Elevator Group Inc. ....................... (770) 394-4018 KONE Elevators & Escalators .....................(770) 427-3373 Phoenix Elevator of Georgia ....................... (770) 575-0363 ThyssenKrupp Elevator Corporation ..................... (770) 916-0555 Vertical Systems Inc. ........... (404) 581-0094 ENERGY

ENTEK ................................. (678) 910-1326 Mallory & Evans Service ....... (404) 297-1007 McKenney’s Inc................... (404) 624-8625 National Glazing Solutions LLC .................. (866) 925-2083 Radiance Solar .................... (404) 885-9898 Trane ...................................(678) 775-4106 ENGINEERING

Allied Reliability Group ..........(770) 590-7449 Harbin’s Mechanical Services Inc......................(770) 914-7060 Innovative Engineering Inc. ...(770) 517-5507 NOVA Engineering & Environmental...................(770) 570-9171 PENTA Engineering Group Inc. ........................(678) 282-1999 Sustainable Investment Group LLC (SIG)............... (404) 343-3835 Wiss Janney Elstner Associates Inc. ................ (770) 923-9822

Listings in RED are advertisers in this issue of Insight: The Commercial Real Estate Journal ENVIRONMENTAL

GLASS

Aquascape Environmental ... (678) 584-3455 Caldwell Tree Care ...............(770) 992-1973 CGCI Management ............... (404) 867-2120 The Morley Companies .........(770) 569-1100 Radiance Solar .................... (404) 885-9898 Sustainable Investment Group LLC (SIG)............... (404) 343-3835 U.S. Waste & Recycling/Southern Waste & Recycling Inc. .....(770) 751-7797 WaterSignal LLC ................. (972) 248-9535

National Glazing Solutions LLC .................. (866) 925-2083 Advanced Protective Services ........................... (678) 631-1038 Allied Universal Security Services ..............(404) 898-1695 SecurAmerica LLC .............. (404) 926-4265 Securitas Security Services USA Inc. ............. (404) 633-1140

EQUIPMENT RENTALS

HEALTH & HYGIENE PRODUCTS

Stone Mountain Access Systems .............. (770) 908-2936 Sunbelt Rentals Inc. ............. (404) 525-1919 United Rentals......................(706) 215-2371

GOJO Industries .................. (205) 447-0849 Life Safety Solutions Plus LLC .......................... (770) 843-3671 SCA Tissue ..........................(214) 422-3035

FACILITY MANAGEMENT

HVAC

Multi Air Services Engineers Corp. ............... (787) 245-6883

Convergint Technologies.......(678) 205-2126 Critical Systems LLC ............(770) 612-9172 Empire Fire Protection LLC ................. (770) 464-2400 Fire Systems Inc.................. (770) 333-7979 Global Systems Of America .......................(770) 441-9601 International Fire Protection........................ (770) 745-4530 Life Safety Solutions Plus LLC .......................... (770) 843-3671 Mitec ...................................(770) 813-5959 Protech Fire Inc. .................. (770) 531-0587

Addison Smith Mechanical Contractor Inc.................. (770) 832-9006 Capital City Mechanical Services Inc..................... (770) 449-0200 Daikin Applied ......................(770) 514-5880 Ductz Of Greater Atlanta.......(770) 631-2424 EMCOR Services Aircond .... (800) 768-4258 ENTEK ................................. (678) 910-1326 Gainesville Mechanical Inc....(770) 532-9130 Harbin’s Mechanical Services Inc......................(770) 914-7060 Legacy Mechanical Services Inc...................... (770) 432-1171 Mallory & Evans Service ....... (404) 297-1007 Mastley Building Services Inc..................... (404) 436-5035 Maxair Mechanical Inc. ....... (678) 486-8442 McKenney’s Inc................... (404) 624-8625 Mingledorff’s Inc. ................ (770) 239-2208 Rooter Plus! ........................ (404) 456-5977 Shumate Mechanical Inc. .... (678) 584-0880 Southeast Pump & Equipment Inc. .................(678) 990-1388 Stromquist & Co. Inc. .......... (404) 794-3440 Superior Water Services Inc......................(770) 514-3227 Trane ...................................(678) 775-4106

FIRE/WATER/MOLD RESTORATION

INDOOR AIR QUALITY

FACILITY SUPPORT

Cosgrove Enterprises .......... (404) 344-3677 PENTA Engineering Group Inc. ........................(678) 282-1999 Stone Mountain Access Systems .............. (770) 908-2936 Strategic Market Alliance...... (770) 641-1055 Veritiv ..................................(470) 238-4186 FINANCIAL SERVICES

Graham Group .................... (404) 634-4652 FIRE PROTECTION

BELFOR Property Restoration ...................... (770) 908-9298 Blackmon Mooring Services Of Atlanta .........................(770) 614-3248 Blue Team Restoration/ BBMK Contracting ............(404) 313-9868 Epic .....................................(770) 516-3491 Full Circle Restoration & Construction Services ...... (770) 232-9797 Parker Young Construction/ FireStar Inc.......................(770) 368-1000 ServiceMaster Cleaning & Restoration ....................... (770) 514-1789 SERVPRO Of Decatur .......... (404) 378-9998 Waterproofing Contractors Inc. ............... (770) 449-5552 FITNESS

Ready Fitness ......................(404) 550-2176 GENERATORS

Prime Power Services Inc. ... (770) 739-2300

GUARD SERVICES

CGCI Management ............... (404) 867-2120 INDUSTRIAL DOCK & DOOR REPAIR & INSTALLATION

Miner Southeast .................. (678) 730-4700 INTERIOR DESIGN

Asa Carlton Inc. .................. (770) 945-2195 Nova Commercial Interiors Inc. .................... (770) 592-0260 VeenendaalCave Inc. ............ (404) 881-1811 JANITORIAL

Allied International Cleaning Services Inc. ..... (770) 298-4790 BCJ Building Services .......... (404) 551-2310 Building Cleaning Solutions Inc.................... (678) 445-3806 Building Maintenance Services Inc......................(770) 218-2993 Chosen Janitorial Services .. (404) 569-8700 Cosgrove Enterprises .......... (404) 344-3677 Distinguished Properties Cleaning USA Inc. (DPC) ... (404) 418-1443

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Environmental Service Partners .......................... (404) 778-3208 Georgia Pacific Corporation ..................... (770) 815-9552 GMI Group Inc. .................... (678) 482-5288 GOJO Industries .................. (205) 447-0849 HTH Building Services Inc.... (770) 988-0084 Kimberly-Clark Corporation ..................... (843) 384-2423 LaCosta Facility Support Services ............. (847) 526-9556 Pollock Paper Distributors ... (770) 803-7862 Pritchard Industries SE ......... (404) 231-1430 Strategic Market Alliance...... (770) 641-1055 Unique Building Maintenance Inc. ............. (678) 380-0297 Veritiv ..................................(470) 238-4186 LAKE MANAGEMENT

Aquascape Environmental ... (678) 584-3455 LANDSCAPE MANAGEMENT

Crabapple Landscapeexperts ............(404) 433-1793 The GreenSeason Group Inc. ........................ (678) 714-4114 HighGrove Partners ............. (678) 298-0569 Landmark Landscapes ........(770) 446-0044 Ruppert Landscape ............. (770) 931-9900 LANDSCAPE-EXTERIOR

Arborguard Tree Specialists ....................... (404) 299-5555

LANDSCAPING-EXTERIOR

LIGHTING

4 Seasons Landscape Group LLC ....................... (770) 452-4455 Baytree Landscape Contractors ......................(404) 597-9750 BrightView Landscape Services .......................... (770) 662-8775 Caldwell Tree Care ...............(770) 992-1973 Color Burst.......................... (770) 822-9706 Crabapple Landscapeexperts ............(404) 433-1793 Downey Trees Inc. ............... (770) 889-2822 Gibson Landscape Services .......................... (678) 689-3262 The GreenSeason Group Inc. ........................ (678) 714-4114 HighGrove Partners ............. (678) 298-0569 LandCare LLC ..................... (770) 324-8734 Landmark Landscapes ........(770) 446-0044 Landscape Management Services Inc......................(470) 514-9429 OLM Inc. ............................. (770) 420-0900 Ruppert Landscape ............. (770) 931-9900 Russell Landscape Group Inc. ....................... (770) 446-3552 Yellowstone Landscape ....... (404) 668-4508

Capital City Electrical Services Inc..................... (770) 539-5880 E. Sam Jones Distributor Inc. ..................(404) 351-3250 LED Cents Inc. ..................... (678) 888-1010 Metro LED Sign & Light ....... (888) 533-7860 Voss Lighting ...................... (770) 438-8557

LANDSCAPING-INTERIOR

Foliage Design Systems....... (770) 451-0885 Plant Peddler Inc. ................ (770) 432-2649 Sedgefield Interior Landscapes Inc. .............. (770) 984-0171

LOCKSMITHS

Armor Lock & Security Co. Inc. ............................ (770) 493-1915 MARBLE RESTORATION & MAINTENANCE

ADDCO Metal Maintenance Co. ............. (770) 985-5611 Architectural Surface Restoration LLC ................(404) 558-9137 Mid America Metals ............ (770) 616-6567 Natural Stone Services .........(404) 255-8133 Presto Restoration Products & Services ........................(800) 693-1228 Southeastern Commercial Flooring Inc. .................... (770) 591-9980 Stone Specialty Services ...... (404) 261-9111 Stuart Dean Co. Inc. ............ (404) 872-6090 METAL FINISHING

ADDCO Metal Maintenance Co. ............. (770) 985-5611 Architectural Surface Restoration LLC ................(404) 558-9137 Innovative Roofing Group Inc. ........................(404) 351-8797 Mid America Metals ............ (770) 616-6567

Presto Restoration Products & Services ........................(800) 693-1228 Stuart Dean Co. Inc. ............ (404) 872-6090 OFFICE FURNITURE

Atlanta Office Liquidators Inc. ................ (404) 505-9623 CORT .................................. (404) 920-8853 PAINT/WALLCOVERINGS

American Painting & Renovations Inc. .............. (770) 995-8787 Burke Painting Inc. .............. (770) 582-0847 CertaPro Painters of Alpharetta & Kennesaw.....(404) 401-6153 CertaPro Painters of Athens ......................... (706) 255-2276 CertaPro Painters of Atlanta......................... (404) 548-7940 Certapro Painters of Duluth & Norcross........ (866) 560-7396 Harrison Contracting Company Inc. .................. (770) 949-5776 Horizon Painting and Renovations Inc. .............. (404) 447-0385 Oakcliff Painting ...................(404) 867-3707 Spectrum Painting Inc. .........(770) 497-0101 PAPER PRODUCTS

Georgia Pacific Corporation ..................... (770) 815-9552 Kimberly-Clark Corporation ..................... (843) 384-2423 Pollock Paper Distributors ... (770) 803-7862 SCA Tissue ..........................(214) 422-3035 Sikes Paper Co....................(770) 405-6900

Fully Licensed, Certified and Insured

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• Air Quality Testing for Mold and Odors • Air Quality Investigations and Consulting

We specialize in Indoor Air Quality using the latest technology available.

38 INSIGHT | ISSUE 2, 2017 | www.BOMAGeorgia.org

• Dryer Vents • Bathroom Exhausts • Mold Remediation

NADCA Certified

2017-05-03 7:13 AM

ALLIED MEMBER SERVICE DIRECTORY PARKING

Ace Parking ........................ (770) 722-8037 ITR Of Georgia Inc. .............. (770) 496-0366 LAZ Parking .........................(404) 787-2076 PARKING DECKS

Coast & Valley LLC ............... (770) 417-1382 Graydaze Contracting Inc......(770) 752-7010 GWP Paving ......................... (404) 831-7177 Kaney & Lane LLC ............... (404) 892-8246 Spectrum Painting Inc. .........(770) 497-0101 Wildcat Striping & Sealing ....(678) 937-9525 PAVING PRODUCTS

Asphalt Enterprises ............. (770) 424-5001 Brite Line Asphalt Maintenance Inc. ............. (770) 516-0604 C&K Paving Contractors Inc. ................(770) 791-0107 Georgia Paving Inc. ............. (770) 623-0453 GWP Paving ......................... (404) 831-7177 PKS Paving & Concrete Construction ......(404) 401-8551 Rose Paving Company ......... (678) 303-2500 The Surface Masters Inc. .... (770) 250-6392 Wildcat Striping & Sealing ....(678) 937-9525 PEST CONTROL

Allgood Pest Solutions .........(770) 339-4500 Northwest Exterminating Co., Inc. ........................... (678) 383-1011 Peachtree Pest Control ........ (770) 931-9099 Team Pest USA ...................(770) 985-4444 PLUMBING

Addison Smith Mechanical Contractor Inc.................. (770) 832-9006 Art Plumbing Co. ..................(678) 486-2541 Gainesville Mechanical Inc....(770) 532-9130 Hill Mechanical Of Georgia LLC .....................(770) 792-1200 Legacy Mechanical Services Inc...................... (770) 432-1171 Rooter Plus! ........................ (404) 456-5977 Southeast Pump & Equipment Inc. .................(678) 990-1388

Listings in RED are advertisers in this issue of Insight: The Commercial Real Estate Journal

Innovative Roofing Group Inc. ........................(404) 351-8797 MGI Roofing LLC ..................(678) 771-0050 Pro Roofing & Siding LLC...... (770) 777-1733 Roof Consultants Inc. .......... (678) 906-4063 Roof Partners LLC ............... (404) 490-4647 Roofing Atlanta, Inc. ............ (770) 248-5787 Sentry Roof Services ............(678) 301-5555 Whitco Roofing Inc. ............. (770) 644-0521 Woodall Roofing Co. Inc....... (770) 945-0100

Southeastern Security Professionals ................... (770) 540-0175 Walden Security ....................(404) 937-1747

Metro LED Sign & Light ....... (888) 533-7860

Blackmon Mooring Services Of Atlanta .........................(770) 614-3248 Blue Team Restoration/ BBMK Contracting ............(404) 313-9868 Epic .....................................(770) 516-3491 Full Circle Restoration & Construction Services ...... (770) 232-9797 Parker Young Construction/ FireStar Inc.......................(770) 368-1000 SERVPRO Of Decatur .......... (404) 378-9998

SEALCOATING

SOFTWARE

WATER TREATMENT

Brite Line Asphalt Maintenance Inc. ............. (770) 516-0604 C&K Paving Contractors Inc. ................(770) 791-0107 Graydaze Contracting Inc......(770) 752-7010 The Surface Masters Inc. .... (770) 250-6392 SECURITY

Advanced Protective Services ........................... (678) 631-1038 Allied Universal Security Services ..............(404) 898-1695 Alscan Inc. ...........................(404) 849-7129 Armor Lock & Security Co. Inc. ............... (770) 493-1915 Critical Systems LLC ............(770) 612-9172 DataWatch Systems .............(256) 307-5718 Fire Systems Inc.................. (770) 333-7979 GC&E Systems Group Inc. ... (770) 448-3908 Global Systems Of America .......................(770) 441-9601 International Fire Protection........................ (770) 745-4530 ITR Of Georgia Inc. .............. (770) 496-0366 Millhouse Security Services LLC .................... (404) 977-1388 Miner Southeast .................. (678) 730-4700 Mitec ...................................(770) 813-5959 SecurAmerica LLC .............. (404) 926-4265 Securitas Security Services USA Inc. ............. (404) 633-1140

SECURITY INTEGRATORS

GC&E Systems Group Inc. ... (770) 448-3908 Southeastern Security Professionals ................... (770) 540-0175 SIGNAGE

Airwavz Solutions ................. (478) 256-4111 Electronic Tenant Solutions...(202) 342-7090 IMPAK Solutions.................. (713) 975-8600 TAX CONSULTANTS

Fellers, Schewe, Scott & Roberts, Inc. ....... (770) 621-9548 Graham Group .................... (404) 634-4652 TREE CARE

Arborguard Tree Specialists ....................... (404) 299-5555 BrightView Landscape Services .......................... (770) 662-8775 TROPICAL PLANTS

Foliage Design Systems....... (770) 451-0885 Plant Peddler Inc. ................ (770) 432-2649 WASTE REMOVAL

American Disposal Services ...........................(678) 736-0140 Republic Services Inc. ......... (404) 693-9279 U.S. Waste & Recycling/Southern Waste & Recycling Inc. .....(770) 751-7797 Waste Management Inc. .......(404) 821-8420 Waste Pro/Atlanta ................ (770) 777-1447 WATER CONSERVATION

WaterSignal LLC ................. (972) 248-9535 WATER DAMAGE/STRUCTURE DRYING

BELFOR Property Restoration ...................... (770) 908-9298

Blackmore Enterprises Inc. ...(404) 474-4352 EMCOR Services Aircond .... (800) 768-4258 Superior Water Services Inc......................(770) 514-3227 WATERPROOFING

Apollo Roofing Company Inc. ...................(770) 751-6191 Burke Painting Inc. .............. (770) 582-0847 Engineered Restorations Inc............... (770) 682-0650 Everclear Enterprises Inc. .... (404) 876-9408 Foundation Support Works ...(678) 776-1045 McCay Contracting LLC ........(706) 839-1019 Metro Waterproofing Inc. ......(404) 292-8013 The Morley Companies .........(770) 569-1100 Southeast Restoration & Fireproofing ......................(404) 297-8388 Southern Preservation Systems .......................... (770) 982-9970 Waterproofing Contractors Inc. ............... (770) 449-5552 Western Specialty Contractors ......................(678) 553-0170 WINDOWS

Sightline...............................(678) 530-9152 South Beach Glass Inc.......... (404) 851-0111 Top Of the Line High Rise Service LLC...... (404) 569-9544 Valcourt Building Services LLC ....................(770) 971-2000

PRESSURE WASHING

Coast & Valley LLC ............... (770) 417-1382 Everclear Enterprises Inc. .... (404) 876-9408 Kaney & Lane LLC ............... (404) 892-8246 Sightline...............................(678) 530-9152 Top Of the Line High Rise Service LLC...... (404) 569-9544 Valcourt Building Services LLC ....................(770) 971-2000

Services Include • Background Checks

RESTORATION

• Community Patrols

Baker Roofing Co. ................(404) 458-2742 Southeast Restoration & Fireproofing ......................(404) 297-8388 Tendon Systems LLC ............ (678) 835-1100

• Consulting & Planning • Security Surveys/Assessments • Surveillance & Undercover Operations

ROOFING

Apollo Roofing Company Inc. ...................(770) 751-6191 Baker Roofing Co. ................(404) 458-2742 C.L. Burks Construction Commercial Roofing Contractors LLC .............. (800) 969-2875 Centimark ........................... (770) 688-2454 Empire Roofing Company Inc. .................. (770) 948-7663

404-254-4082 • www.protectsecurityllc.com 836372_Protect.indd 1

INSIGHT | ISSUE 2, 2017 | www.BOMAGeorgia.org | 39 04/10/16 2:34 PM

regional marketplace METRO ATLANTA

IF YOU YOU DON’T DON’T TEST KNOW ISSUES ARE HARD Water Management Plans Legionella Testing Compliance to ASHRAE 188

B L AC K M O R E - E N T E R P R I S E S . C O M • ( 4 0 4 ) 4 74 - 4 3 5 2

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Interiors

12/10/15 11:12 pm

Healthcare

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boydconstruction.com Projects powered by Member

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404.665.3113 40 865125_Boyd.indd INSIGHT | ISSUE 2, 2017 | www.BOMAGeorgia.org 1

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ADVERTISERS ON THE WEB AIRDUCT CLEANING Atlanta Air Experts . . . . . . . . . . . . . . . . . . . . . 37 www.atlairexperts.com ARCHITECTS/DESIGNERS WJE - Wiss, Janney, Elstner Associates . . . . . 32 www.wje.com BUILDING SERVICES & MAINTENANCE King Architectural Metals . . . .Inside Front Cover www.kingmetals.com Whitco Roofing . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 www.whitcoroofing.com

The Morley Companies. . . . . . . . . . . . . . . . . . . . . 6 www.morleycompany.com

Reliance Heating and Air Conditioning . . . . . . . . 32 www.reliance-hvac.com

GUARD SERVICES Protect Security LLC . . . . . . . . . . . . . . . . . . . . 38 www.protectsecurityllc.com

Shumate Mechanical, LLC . . . . . . . . . . . . . . . . . 32 www.shumatemechanical.com

HVAC CONTRACTORS & SERVICES Ductz of Greater Atlanta . . . . . . . . . . . . . . . . . 34 www.ductzatlanta.com R & D Mechanical Services . . . . . . . . . . . . . . . . . 9 https://randdmechanical.net

Stromquist & Company, Inc.. . . . . . . . . . . . . . . . 19 www.stromquist.com Trane. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 www.trane.com United Maintenance Inc . . . . . . . . . . . . . . . . . . . 33 www.unitedmaintenance.com

CARPET & FLOOR MAINTENANCE/ CARPET PRODUCTS/MATS Town & Country Flooring, Inc. . . . . . . . . . . . . .27 towncountrycarpets.com CONTRACTORS: GENERAL & INTERIOR DESIGN Boyd Construction Inc. . . . . . . . . . . . . . . . . . .40 www.boydconstruction.com Georgia Commercial Builders. . . . . . . . . . . . . . . 34 www.gcbi.com MDI Enterprises, LLC . . . . . . . . . . . . . . . . . . . . . . 4 www.choosemdi.com U.S. Elevator Interiors. . . . . . . . . . . . . . . . . . . . . 23 www.uselevatorinteriors.com DEMOLITION The Morley Companies . . . . . . . . . . . . . . . . . . . 6 www.morleycompany.com ELECTRICAL/CONTRACTORS/ ENGINEERS/CONSULTANTS Mayberry Electric, Inc. . . . . . . . . . . . . . . . . . . 16 www.mayberryelectric.com ELEVATORS/ESCALATORS/ MAINTENANCE/CONSULTANTS U.S. Elevator Interiors . . . . . . . . . . . . . . . . . . .23 www.uselevatorinteriors.com ENGINEERING NOVA Engineering & Environmental. . . . . . . . .33 www.usanova.com Tendon Systems, LLC. . . . . . . . . . . . . . . . . . . . . 13 https://www.tendonllc.com ENVIRONMENTAL PRODUCTS & SERVICES The Morley Companies . . . . . . . . . . . . . . . . . . . 6 www.morleycompany.com NOVA Engineering & Environmental. . . . . . . . .33 www.usanova.com FIRE PROTECTION/DETECTION/LIFE SAFETY AFA Southeast, Inc.. . . . . . . . . . . . . . . . . . . . . . 6 www.afap.com FIRE/WATER/MOLD RESTORATION MDI Enterprises, LLC. . . . . . . . . . . . . . . . . . . . . 4 www.choosemdi.com 865669_Editorial.indd 1

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INTERIOR DESIGN WB Interiors, INC. . . . . . . . . . . . . . . . . . . . . . .26 www.wbinteriorsinc.com OFFICE FURNITURE Atlanta Office Liquidators . . . . . . . . . . . . . . . .33 www.atlantaofficeliquidators.com PAINT & WALL COVERINGS B&R Painting . . . . . . . . . . . . . . . . . . . . . . . . . .33 www.brpaint.com MDI Enterprises, LLC . . . . . . . . . . . . . . . . . . . . . . 4 www.choosemdi.com PARKING DECK MAINTENANCE The Morley Companies . . . . . . . . . . . . . . . . . . . 6 www.morleycompany.com PAVING PRODUCTS & SERVICES Georgia Paving, Inc.. . . . . . . . . . . . . . . . . . . . .33 www.georgiapaving.com MDI Enterprises, LLC . . . . . . . . . . . . . . . . . . . . . . 4 www.choosemdi.com

Wildcat Striping & Sealing . . . . . . . . . . . . . . . . . 28 www.wildcatstriping.com

Engineered Restorations Inc . . . . . . . . . . . . . . 17 www.er-inc.net

PEST CONTROL Peachtree Pest Control . . . . . . . . . . . . . . . . . . 32 www.peachtreepestcontrol.com

Everclear Enterprises Inc.. . . . . . . . . . . . . . . . . . 34 www.everclearenterprises.com

PLUMBING SERVICES Art Plumbing Company . . . . . . . . . . . . . . . . . .27 www.artplumbing.com Robillard Plumbing . . . . . . . . . . . . . . . . . . . . . . . 36 robillardplumbing.net PRESSURE WASHING Top of the Line High Rise Service . . . . . . . . . .22 www.highriseservice.com RELOCATION SERVICES Atlanta Office Liquidators . . . . . . . . . . . . . . . .33 www.atlantaofficeliquidators.com RESTORATION/DISASTER PRODUCTS & SERVICES

ROOFING SERVICES & PRODUCTS American RoofTec Systems, Inc. . . . . . . . . . . . 42 www.amrooftec.com/index.php Empire Roofing Company Inc. . . . . . . . . . . . . . . . 3 www.empireroofing.com MDI Enterprises, LLC . . . . . . . . . . . . . . . . . . . . . . 4 www.choosemdi.com Whitco Roofing . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 www.whitcoroofing.com SEALCOATING MDI Enterprises, LLC. . . . . . . . . . . . . . . . . . . . . 4 www.choosemdi.com Wildcat Striping & Sealing . . . . . . . . . . . . . . . . . 28 www.wildcatstriping.com SECURITY SERVICES & PRODUCTS BOS Security, Inc. . . . . . . . . . . . . . . . . . . . . . .34 www.bossecurity.com

• Interior & Exterior Painting • 24/7/365 Flexible Hours • Exemplary Safety Program

Protect Security LLC. . . . . . . . . . . . . . . . . . . . . . 39 www.protectsecurityllc.com WASTE REMOVAL & RECYCLING Waste Pro of Georgia, Inc. . . . . . . . . . . . . . . . .33 www.wasteprousa.com WATER TREATMENT SERVICES Blackmore Enterprises, Inc.. . . . . . . . . . . . . . .40 www.blackmore-enterprises.com

Serving Atlanta Since 1980

WATERPROOFING Burke Painting,Inc. . . . . . . . . . . . . . . . . . . . . . 42 www.burkepainting.com The Morley Companies. . . . . . . . . . . . . . . . . . . . . 6 www.morleycompany.com Southeast Restoration & Fireproofing Co., Inc. . . . . Outside Back Cover www.serest.com 2950 Cole Court, Norcross, GA 30071

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Top of the Line High Rise Service. . . . . . . . . . . . 22 www.highriseservice.com

2016-11-07 8:22 AM

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Call 770-316-1405 42 INSIGHT1 | ISSUE 2, 2017 | 854891_American.indd

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Southern Preservation Systems. . . . . . . . . . . . . 13 www.spsatl.com

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WE REPLACE GLASS CALL US

770-455-1555

Proudly Serving Atlanta and the Southeast Since 1990

www.serest.com

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