2019 Insight Issue 2

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COMMERCIAL REAL ESTATE

ISSUE 2, 2019

JOURNAL

O F F I C I A L P U B L I C AT I O N O F T H E B U I L D I N G O W N E R S A N D M A N A G E R S A S S O C I AT I O N O F G E O R G I A

2019 SOUTHERN REGION CONFERENCE EXPLORES THE FUTURE WORKPLACE PAGE 8

FENG SHUI AND COLLABORATIVE WORKSPACES PAGE 22

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CONTENTS

COMMERCIAL REAL ESTATE

ISSUE 2, 2019

ABOUT THE COVER The 2019 Southern Region Conference, presented by Roof Partners and hosted by the BOMA Georgia Foundation, was held March 28-30 at the Hyatt Regency Savannah Hotel in Savannah, GA.

FEATURES

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LEGISLATIVE FOCUS 2019 LEGISLATIVE SESSION IN REVIEW, By Katie Roberts The 2019 Georgia Legislative session began January 14 and ended at midnight on April 2.

SOUTHERN REGION CONFERENCE 2019 SOUTHERN REGION CONFERENCE EXPLORES THE FUTURE WORKPLACE, By Pierce Ostwalt The 2019 Southern Region Conference, presented by Roof Partners and hosted by the BOMA Georgia Foundation, was held March 28-30 at the Hyatt Regency Savannah Hotel in Savannah, Georgia.

TRENDING BREAK ON THROUGH: NEXT GENERATION RECRUITING, By Dusty Muck Jim Morrison, lead vocalist of The Doors, once said, “each generation wants new symbols, new people, new names. They want to divorce themselves from their predecessors.”

OPERATIONS FLIP THE SWITCH FOR BIRDS (AND YOUR BUILDING), By Adam Beutel While they often go unnoticed, birds are essential for humans and matter in ways for beyond what we generally give them credit for.

HUMAN INTEREST/SELF HELP FENG SHUI AND COLLABORATIVE WORKSPACES, By Tracy Miller The ancient Chinese art and science of feng shui has a lot to offer modern workplace design.

TECHNOLOGY IRREPLACEABLE: EXPLORING ANTICIPATORY INTELLIGENCE AND HUMAN-MACHINE WORK, By Jacob Wilder It is all the buzz. The machines are taking over!

DEPARTMENTS

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CALENDAR OF EVENTS ALLIED MEMBER SERVICE DIRECTORY ADVERTISERS ON THE WEB

JOURNAL

Insight: The Commercial Real Estate Journal® is published for: BOMA Georgia 5901 Peachtree Dunwoody Rd, NE Suite C-300 Atlanta, GA 30328 (404) 475-9980/(404) 475-9987 – Fax info@bomageorgia.org www.BOMAGeorgia.org www.BOMALegacy.org www.BOMAGeorgiaFoundation.org www.CREInsightJournal.com The Wyman Company Advertising Representatives: Jamie Williams jwilliams@thewymancompany.com Janet Frank jfrank@thewymancompany.com Halee McBeth hmcbeth@thewymancompany.com Beth Sheahan bsheahan@thewymancompany.com Katie White-kwhite@thewymancompany.com Editor-in-Chief: Gabriel Eckert, CAE, FASAE geckert@bomageorgia.org Executive Editor: Jacob Wilder jwilder@bomageorgia.org Managing Editor: Pierce Ostwalt postwalt@bomageorgia.org 2019 BOMA GEORGIA OFFICERS President: Kinsey Hinkson, RPA, BOMI-HP President-Elect: Russell Copeland Vice President: Natalie Tyler-Martin, RPA Immediate Past President: Marie Worsham, CPM, RPA, LEED GA DIRECTORS Christie Campbell Lori M. Cohan, RPA, FMA, LEED GA Patrick Freeman, RPA, CPM, SMA, CCIM Craig Habif, RPA Laurie Harper Amanda J. Madrid, RPA, LEED GA, FMA Bo Reddic Brett Rockman David Vences, LEED GA, SMA, SMT Shannon Westberg, RPA Emily M. White EDITORIAL COMMITTEE Chair: Jack Kennedy, LEED GA Vice Chair: Cicely Anderson Staff Liaison: Jacob Wilder, Pierce Ostwalt Members Bob Fuhr, Dusty Muck, Jen Wright, John Irvine, Mark Gallman, Nancy Larson, Stacie Stamper, Tammy Weeks

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LEGISLATIVE FOCUS

2019 legislative session in review By: Katie Roberts The 2019 Georgia Legislative session began January 14 and ended at midnight on April 2. This was the first session following the 2018 election cycle, which installed Republican Geoff Duncan as the new Lt. Governor and presiding officer in the Senate. As is tradition, Lt. Governor Duncan and veteran Speaker of the House David Ralston ordered the chamber doors open, and looking at each other across the Capitol’s rotunda, gaveled the session to a close simultaneously. This was also the first legislative session with Republican Brian Kemp in the Governor’s Office, although he’s no stranger to the legislative process. He represented Clarke and Oconee Counties in the state Senate from 2003 to 2007. He went on to serve eight years as Georgia’s Secretary of State and won a contentious GOP Gubernatorial Primary in 2018. Ultimately, he defeated his Democratic opponent, former House Minority Leader Stacey Abrams, in the General Election. He was sworn in as Georgia’s 83rd Governor on the first day of this year’s General Assembly. The 2018 General Election also left its mark on the House and Senate. The Senate swore-in five new members, including two seats picked up by Democrats. In the House, Democrats picked up over a dozen seats, with strong showings in Cobb, Fulton and Gwinnett Counties, while Republicans took two seats in Athens-Clarke County. Despite Democrat’s gains, Republicans maintained a majority in both chambers, controlling the ebb and flow of legislation throughout the session. This was an active legislative year for the commercial real estate industry. Members were most active playing defense against a pair of measures by Rep. Matt Dollar (R-Marietta) that would have impacted a private property owner’s ability to control parking on their property through the use of boots or other immobilization devices. While the details of the proposals changed frequently during the 40-day session, all versions would have banned booting statewide unless first explicitly authorized by local government. The legislation would have also required immobilization companies submit to licensing and individual operators to maintain certain uniform and credentialing standards. One of the Association’s key policy principles is the support of property owner rights, including the owner’s ability to enforce parking as he or she sees fit. With this right threatened,

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BOMA Georgia launched two separate VoterVoice campaigns to encourage members to voice their concerns directly to members of the legislature. Thank you to those professionals who took the time to contact members of the House and Senate on behalf of the Association and the industry. While the legislation failed to make it to the Governor, the issue is far from resolved. The Association intends to work directly with the author and other interested parties in the interim in an effort to resolve the matter. The Senate Transportation Committee has also indicated it will hold special hearings on booting and immobilization before the start of the 2020 session. As with the booting issue, many measures of interest to the Association will remain active next year. Because Georgia’s General Assembly operates on a biennium schedule, all legislation that falls short of the Governor’s desk during the first year (2019) can be reconsidered during the second year (2020). As a result, the Association will stay engaged on the following issues next year:

Tax Credit for EV Chargers Several years ago, the Association supported legislation to expand the definition of “business enterprise” to allow more commercial properties to access an existing tax credit for the installation of electric vehicle chargers. While that measure was unsuccessful, the effort has returned via House Bill 732. It provides a tax credit of 10% of the cost of the charger or $1,500 (whichever is less) for EV chargers located on commercial property. It also restores an income tax credit on the purchase or lease of certain “green” vehicles and creates a new credit for chargers installed on residential property. This measure can be acted on in 2020.

Transit and Mobility Most transit and mobility bills were unsuccessful in 2019. Among them, a measure to create the Georgia Department of Mobility and Innovation (House Bill 511), with the goal of consolidating, streamlining and better utilizing the state’s limited resources. The legislature also considered a bill to regulate scooters and other mobility devices, but ultimately decided to study the industry in more detail before the start of the 2020 session.


Fire Safety Two leading Senate Republicans (Sen. Jeff Mullis, Chickamauga and Sen. John Albers, Roswell) are staunch fire safety advocates. Last year, they championed legislation to consolidate state fire safety services into a single department. While that effort was ultimately unsuccessful, Sen. Albers – Chairman the Senate Public Safety Committee – is likely to hold hearings on the benefits of consolidation this fall. Sen. Mullis, the powerful Senate Rules Chairman, also introduced legislation late in the session to prohibit separate fees for standby water service in an effort to encourage the use of fire protection systems.

While a significant portion of the Association’s efforts during the legislative session involves monitoring and reacting to fast-moving legislation, BOMA members aren’t afraid to roll up their sleeves and advocate for their industry. Members of the Government Affairs Committee and Board of Directors attended the annual BOMA Day at the Capitol on February 26, where they learned about the legislative process, lobbied legislators and enjoyed lunch with members of the House and Senate. Thanks to everyone who joined colleagues for a fun informative day under the Gold Dome.

While many issues remain active into 2020, a handful of key measures did gain the necessary support to make it to the Governor, including:

Private Permitting Review House Bill 493 allows the owner of a project to immediately contract with a licensed professional engineer or architect for construction plan review and inspections. It also changes the time frame for local governments to provide these services from 30 business days to 30 calendar days.

Trauma Scene Cleanup Providers Senate Bill 153 requires trauma scene cleanup providers to submit to licensing and regulation by the Georgia Bureau of Investigation. It requires property owners to use one of those regulated providers when they choose to hire-out those services following a homicide, suicide, or advanced decomposition of a human body.

Broadband Deployment Internet access was a critical issue during the 2019 session. Senate Bill 66 helps ensure Georgia stays at the leading edge of new technology by allowing for the installation of 5G small cell technology in the public right-of-way. Senate Bill 2 allows Georgia’s Electric Membership Corporations to provide broadband services to their largely rural customer base. It also allows easements granted to EMCs for electricity services to be used for broadband services.

Historic Structure Tax Credit House Bill 224 makes changes to the existing Historic Rehabilitation Income Tax Credit by allowing it to be claimed in the year the rehabilitated property is placed in service (up to two years after the credit was originally reserved). The value of the credit remains at 25% of qualified rehabilitation expenditures for most historic homes and other certified structures.

About the Author: Katie Roberts is the director of governmental affairs for Fiveash Stanley Inc. In this role, she assists in tracking and analyzing legislation and attending committee meetings. Fiveash Stanley Inc. is recognized as one of Georgia’s leading government and public affairs consulting firms and has been working with BOMA Georgia for more than 10 years.

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SOUTHERN REGION CONFERENCE

2019 SOUTHERN REGION CONFERENCE EXPLORES THE FUTURE WORKPLACE

The 2019 Southern Region Conference, presented

Attendee’s embraced the conference theme of

by Roof Partners and hosted by the BOMA Georgia

The Future Workplace, as they participated in

Foundation, was held March 28-30 at the Hyatt

premium opportunities for networking, education

Regency Savannah Hotel in Savannah, Georgia.

and entertainment.

The annual real estate conference registered

From the very beginning, the 2019 Southern Region

more than 300 real estate professionals from

Conference was off to a great start. This was the

across the Southeast.

first time that the conference has been hosted in Savannah since 1961 and the second time that

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the conference was hosted by the BOMA Georgia

and all funds raised throughout the weekend would

Foundation. Supported by the BOMA Georgia

go directly to furthering the Foundation’s work.

board of directors, membership and staff, the BOMA Georgia Foundation’s impact could be felt

Since its formation in 2014, the Foundation has

throughout the entirety of the conference.

provided more than 350 education scholarships, produced seven research projects and two white

The BOMA Georgia Foundation’s mission is to

papers. In addition, the Foundation also supports

advance real estate education and research. This

the bi-annual CRE Leadership Masters Program.

mission would shape all conference programming www.bomageorgia.org

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SOUTHERN REGION CONFERENCE THURSDAY, MARCH 28 – DAY ONE The Conference kicked off on Thursday, with registration beginning at 10 a.m. Throughout the morning, and early afternoon, conference-goers stopped by the Savannah Room of the Hyatt Regency Savannah to pick up their nametag, which would function as their ticket to each event throughout the weekend. From 1 to 4:30 p.m., registrants of the Modular Interior Design and Worldwide Commerce Tour, presented by DANIEL, went on a tour that began with the DIRTT (Do It Right This Time) facility. The group heard from Laura Lee Bocade, market development and green team leader for DIRTT Environmental Solutions and received an inside look at how their modular interior design is leading to environmentally responsible and rapid tenant build outs. Following the DIRTT facility tour, participants were given a tour of the Port of Savannah, one of largest and fastest growing ports in the nation. At the port, the group tuned in to a presentation from John Petrino, director of business development for the Georgia Ports Authority and discovered the impact of the port on regional commerce across the Southeast.

From 6 to 7:30 p.m., attendees visited the historic Telfair Academy Museum in downtown Savannah for the Thursday Night Reception, presented by SERVPRO of Decatur and Savannah. Designed by Alexander Telfair, the Telfair Mansion was constructed in 1819 on the site of the former colonial Government House, the official residence of Royal Governor James Wright. The Telfair Academy was ultimately remodeled to house a new collection of art, which opened in 1886, making it the oldest public art museum in the South. Attendees of the event enjoyed a variety of hors de’vours and drinks while networking with fellow conference-goers.

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FRIDAY, MARCH 29 – DAY TWO Day two of the conference began at 8 a.m. with a breakfast sponsored by Granite Properties. The breakfast was widely attended and led into the Southern Region Conference Business Meeting to discuss the official business of the 2019 SRC. During the morning session, the Mayor of Savannah, Mayor Eddie DeLoach, spoke to conference attendees and welcomed them to the city. To wrap up the morning session, from 10 to 11 a.m., Matt Tenney spoke to conference-goers about the importance of mindfulness and self-awareness in being effective leaders. Tenney is an acclaimed author, speaker and social entrepreneur who works to develop highly effective leaders who achieve lasting success by focusing on serving and inspiring greatness in the people around them. Following the morning session, conference-goers got their first opportunity to visit with the exhibitors at the Southern Region Conference Expo. Breaks with exhibitors were scheduled throughout the day. At the expo were more than 20 of the leading CRE vendors and service providers promoting their products and services to the conference attendees.

Southern Region Conference Education Breakout Sessions Morning Will the Elusive and Diverse Talent Pool Work for You? Part 1 with Cynthia Mills, presented by Granite Properties

Afternoon Will the Elusive and Diverse Talent Pool Work for You? Part 2 with Cynthia Mills, presented by Georgia-Pacific

Late Afternoon Technology-Driven Manufactured Construction with Alicia Farrington, presented by Lanier Parking

Under Pressure: Why Workplaces are Changing with Margaret Gilchrist Serrato, presented by BOMA Orlando

Under Pressure: From Data to Placemaking with Margaret Gilchrist Serrato, presented by Allied International Cleaning Services

What’s the Plan? Active Shooter and Workplace Violence with Brock Ryan and Karla Baldini, presented by Shorenstein

Friday’s lunch presentation, presented by Presto Restoration Products and Services, included an esteemed panel who discussed in-depth the topic of Recruiting the Next Generation of Talent. The panel of industry veterans shared their experiences on how real estate organizations, vendors and service providers are establishing new practices to recruit, retain and invest in the next generation of talent.

The final event of day two was the Friday Night Reception, presented by Russell Landscape Group. This event was held at Service Brewing, just a short walk from the conference hotel, and many attendees came out to enjoy craft beer, good company and local street fare.

Friday’s conference experience also included several educational sessions, which attendees were invited to attend. Broken up into six sessions, in three different time slots, those who attended a session in each time slot could earn up to seven CE credits. Each of these sessions were widely attended, and the audience for each walked away with important insights and tips to bring back to their respective businesses.

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SOUTHERN REGION CONFERENCE SATURDAY, MARCH 30 – DAY THREE Saturday’s final conference programming concluded at 10:45 a.m. During the morning presentation, attendees concluded the business of the BOMA Southern Region with the wrap-up business meeting. Official business of the meeting included the introduction of the 2019-2020 Southern Region Board Members, as well as the official announcement of the 2020 BOMA Southern Region Conference, hosted by BOMA Orlando. In addition to the business meeting, were the two final education sessions of the conference. First up was John Scott and Murray Green, discussing the Making of a High-Performance Real Estate Asset, presented by BOMA Raleigh-Durham. They were followed by BOMA International President Henry Chamberlain and BOMA Fellow Brian Capelli, who discussed BOMA’s Role in the Future Workplace, presented by LAZ Parking. After their presentation, attendees were given the afternoon off from scheduled programming in preparation for Saturday evening’s TOBY Awards Dinner and Banquet.

TOBY AWARDS DINNER AND BANQUET The Saturday evening TOBY Awards Dinner and Banquet was held on the evening of March 30, 2019 in the Harborside Ballroom at the Hyatt Regency Savannah Hotel. This annual and elegant affair is where the TOBY (The Outstanding Building of the Year) winners are crowned, as well as awarding the Southern Region Member of the Year. The banquet was preceded by the TOBY Reception, sponsored by America’s Capital Partners and Jamestown L.P. The winners in each category from each BOMA local chapter of the Southern Region compete at the Southern Region level. Winners at the Southern Region will then move on to compete in the BOMA International TOBY Awards, held at the BOMA International Conference, in Salt Lake City, Utah from June 22 to 24, 2019.

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2019 TOBY WINNERS Under 100,000 sq. ft. – Plaza Las Olas (BOMA Ft. Lauderdale + Palm Beaches) 100,000-249,999 sq. ft. – Centrum Building (BOMA Georgia) 250,000-499,999 sq. ft. – CNL Tower (BOMA Orlando) 500,000-1 M sq. ft. – Bank of America Plaza (BOMA Greater Charlotte) Corporate Facility – 500 TownPark (BOMA Orlando) Earth Award – Tampa City Center (BOMA Greater Tampa Bay) Public Assembly – City of Doral (BOMA Miami-Dade) Historical Building – Venable Center (BOMA Raleigh-Durham) Industrial Office Park – Horizon Commerce Park (BOMA Orlando) Mixed-Use – Carolina Square (BOMA Raleigh-Durham) Over 1 M sq. ft. – South East Financial Center (BOMA Miami-Dade) Renovated/Modernized Building – Rocky Point Centre (BOMA Greater Tampa Bay) Retail – Tower Shops (BOMA Ft. Lauderdale + Palm Beaches) Suburban Office Park (Low-rise) – Memorial Center I & II (BOMA Greater Tampa Bay) About the Author: Pierce Ostwalt serves as Communications and Membership Coordinator for the Building Owners and Managers Association Georgia, where he is responsible for the leading the association’s government affairs advocacy efforts and the execution of day-to-day marketing and communications. He is the staff liaison to the Government Affairs, Editorial Board and Membership Committees, in addition to his role as the managing editor of Insight Magazine.

Suburban Office Park (Mid-rise) – Cornerstone One & Two (BOMA Ft. Lauderdale + Palm Beaches) Southern Region Member of the Year Award – Marie Worsham

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Blockchain is an emerging technology that is widely seen as a way to protect organizations from hacks and security breaches. It provides a permanent, tamper proof and verifiable record of transactions between trading partners. When used with strong encryption, it will significantly increase data security. Although most people associate Blockchain with cryptocurrencies, this technology has far broader applicability to many industries. Roof Partners - Platinum Sponsor & Badge Holder TRANE - Diamond Sponsor The Home Depot - Diamond Sponsor Engineered Restorations - Ruby Sponsor

Presto Restoration Products & Services Friday Lunch Sponsor Russell Landscape Group Friday Night Reception Sponsor

Kilcor Construction - Ruby Sponsor

Mayberry Electric Friday Night Drink Ticket Sponsor

PM&A - Ruby Sponsor

ABM - Friday Night Drink Ticket Sponsor

CP Rankin - Ruby Sponsor

Granite Properties - Education Session Sponsor

BrightView Landscape Services - Emerald Sponsor

BOMA Orlando - Education Session Sponsor

JP Baker - Emerald Sponsor

LAZ Parking - Education Session Sponsor

Building Cleaning Solutions - Emerald Sponsor

BOMA Raleigh-Durham Education Session Sponsor

Duke Realty - Emerald Sponsor BMS CAT- Emerald Sponsor Mid America Metals TOBY Awards Banquet Naming Rights

Georgia-Pacific - Education Session Sponsor

America’s Capital Partners TOBY Reception Sponsor

Allied International Cleaning Services Education Session Sponsor

Jamestown - TOBY Reception Sponsor

EMCOR Services Aircond - eNewsletter Sponsor

Cushman & Wakefield TOBY Photography Sponsor

SecurAmerica - eNewsletter Sponsor

SERVPRO of Decatur & SERVPRO of Savannah Thursday Night Welcome Reception

Securitas - eNewsletter Sponsor

Shorenstein - Education Session Sponsor Lanier Parking - Education Session Sponsor

HTH Building Services - eNewsletter Sponsor

CA South - Thursday Night Drink Ticket Sponsor

Gray Contracting - Room Key Sponsor

Mayer Electric Thursday Night Drink Ticket Sponsor

RooterPLUS! - Wi-Fi Sponsor

BOMA Ft. Lauderdale + Palm Beaches Bronze Family Donor

Full Circle Restoration - Welcome Bag Sponsor

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DANIEL - Tour of Buildings Sponsor

Thank you 2019 Southern Region Conference Sponsors!


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TRENDING

Break On Through: Next Generation Recruiting Jim Morrison, lead vocalist of The Doors, once said, “each generation wants new symbols, new people, new names. They want to divorce themselves from their predecessors.” By: Dusty Muck While it is unlikely that the younger generations, and especially those entering the workforce this year, know who Jim Morrison is, they certainly would agree with the sagacious Morrison’s words. Understanding the millennial generation, and generations that will follow, is vital to maintaining the success of an organization, building or property and to preparing it for future success. While previous generations were content with a single employer for their entire cubicle career, the next generation is much less likely to find this appealing. Today’s generation is more professionally transient than their predecessors.

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There are several factors that go into the equation when evaluating where to work, and the next generation of talent’s priorities differ from the ways of the past in some ways that might be surprising.

WORK-LIFE BALANCE

For some – it’s salary. For others, it’s career advancement. Work-life balance, corporate culture, amenities and remote hours are also attractive. Each member of the next generation workforce is seeking something different, and they are willing to explore more opportunities in order to find out whatever their personal ‘it’ factor may be. So, in order to understand the next generation of talent from their perspective, let’s break down some of the factors that influence their decisions.

“Pay is important, but balance is more important,” Tyler-Martin said. “You can pay me in my free time or pay me in my options to find balance in life. Options to be flexible and mobile so that I can work from anywhere are so important. So, for example, if I need to pick up a child from school, I can – that’s invaluable,” Tyler-Martin added.

Experience is everything when it comes to recruiting talent says Natalie Tyler-Martin, MBA, RPA, vice president, regional asset manager for Duke Realty.

Gone are the days of the traditional workplace, where a steady paycheck and eight-hour work day defined your career.


The ability to balance work and life outside of work is a key driver in not only the recruitment of the next generation’s talent pool, but in the global economy as a whole.

“Work experience and amenities are crucial for attracting top talent,” Tyler-Martin added. “It goes back to finding the balance and intersection of personal and professional life.”

The broad changes disrupting the traditional workplace will also have direct impact on retention, and employers are becoming more vigilant in keeping their current workforce happy and engaged.

IMPACT & PROFESSIONAL DEVELOPMENT

“[Retention] is often more about intangible benefits. Things such as half day Fridays during summer or increased benefits such as wellness programs,” said Kinsey Hinkson RPA, BOMI-HP, general manager for Granite Properties.

AMENITIES & THE WORKPLACE “Building owners understand that all businesses need to provide a flexible, rewarding environment so that they can attract top talent,” said Marie Kastens, CCIM, RPA, managing director for CBRE Atlanta. “As a result, to be competitive, buildings are investing in amenities and designs that fill those needs for their tenants such as common networking areas and any services employees might need during the day to minimize errands needed during their personal time off,” continued Kastens. If a worker can take care of errands during the day, that maximizes their time after they leave the office. This disruption to the workplace reinforces the importance of work-life balance by providing flexibility to employees to use their free time as they see fit. Some properties have added amenities such as dry cleaning, car washing, concierge services and much more. Other examples of the changing workplace include innovative designs such as open-air spaces, shared spaces and comfortable work areas. Each of these examples can go a long way in making employees feel at home in the office.

“Younger recruits have empowered all ages to ask for what they have wanted for many years. For example, flexible work schedules and locations, opportunities for training, mentoring and networking so that their career is also personally rewarding,” said Kastens. Professional development opportunities – such as continuing education, additional training, making industry connections and learning and developing new skills – are important to attracting and retaining the top talent. “Continued education, opportunities to give back to the community while at work, a career path with options for unusual or creative projects are all key drivers in employee retention,” Kastens explained.

This change in mindset has impacted all levels of the industry, from upper management to entry-level roles. “As a result, the industry had to change and say, ‘It’s not about us, it’s about them.’ When you do that, you get more out of your employees,” she added. Many of these factors may seem intangible, but they can make a world of difference to the future workforce, and we would be wise to consider their desires. Jim Morrison may not have been referring directly to recruiting millennials into the workforce when he was making his memorable remarks, but it’s fair to say that he was correct in his sentiment. The spirit of the next generation always seeks to chart a different course for themselves, and in the CRE industry it is no different. Buildings, companies, employers and all those seeking to recruit the next generation of talent should keep Morrison’s words in mind. Companies that prioritize, anticipate and accommodate the values of the next wave of talent will be poised for success.

Another characteristic can often be the desire to find ways of making a larger impact within their ecosystem. ”What [millennials] are looking for today are lifestyles, culture, and the opportunity to make a difference,” Hinkson said. “This generation is looking to do something larger,” Hinkson explained. “They are much more holistic. It’s not always about the money. It’s about community. What kind of community is created here? What is the feeling in the office?”

MOVING FORWARD “Past generations never challenged what they wanted,” says Tyler-Martin. “Finally, a generation came along and said, ‘no, that is not what makes me happy, so I will go somewhere else.’”

About the Author: Dusty Muck is an Account Manager for Rubbermaid Commercial Products, providing, waste/ recycling, cleaning, material handling, foodservice and washroom solutions to businesses in Georgia. In addition to his work with Insight, he works as Ambassador to new BOMA Members and works on the BOMA Government Affairs Committee, assisting strategies on legislative and regulatory matters affecting the commercial real estate industry in Georgia.

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Photo credit: John Behr

OPERATIONS

Flip the Switch for Birds (And Your Building)

While they often go unnoticed, birds are essential for humans and matter in ways far beyond what we generally give them credit for. They act as pollinators, eat pests and help handle carrion. They inspire, have a huge impact on our economy and are one of our most ever-present connections to nature. And of course, they play an enormous role ecologically. The movement of birds is vital to our ecosystems, inspire countless active and passive human observers and illustrate the ways in which our world is connected across great distances. By: Adam Betuel Every spring, across the country, billions of birds race north toward their breeding grounds. These flights are some of the most amazing feats in the natural world. A favorite of both novices and experts alike, the Ruby-throated Hummingbird can double their mass as they store the resources necessary to power their nonstop flight across the Gulf of Mexico. Swainson’s Thrushes and Yellow-billed Cuckoos will reach Georgia just a few weeks after leaving their wintering havens in Bolivia and Paraguay. Dozens of brightly colored warblers and tanagers will fight the odds to once again take residence in the exact same forest patches they inhabited nine months ago.

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Unfortunately for our feathered friends, migration is hard. Vast distances must be covered. Food and shelter must be reliably found. Extreme weather, drought or flooding thousands of miles away may determine the success or failure of a vireo or swallow. Any error in orientation, no matter how small, can lead to aimless wandering. Despite these difficulties, our birds have found exceptional ways to improve their chances. Most of our migrants fly at night so that they can use the stars and setting sun as beacons, while also avoiding diurnal birds of prey. Birds wait for tailwinds that allow them to lessen their load and cover unimaginable distances for such little creatures. Additionally, migrants can utilize river corridors, urban parks, mountain ranges and other geographic features – both large


and small – to guide and sustain them. However, despite these adaptations, and the exceptional feats shown by our avian explorers, migration is getting harder and harder because of an unlikely and silent threat. Each year in the United States alone, between 365 million and 1 billion birds die from colliding with buildings. This is the third leading cause of avian death in our country. Buildings pose multiple threats, but the primary reasons birds are not safely maneuvering through our built environments are due to the reflections they display. A songbird may find cover or food in a tree or shrub and when the reflection of the same tree catches their eye, they are obviously drawn to it. This interaction is usually bad news for the bird, and it’s not just the reflective nature of glass that can be confusing to our flying wildlife. Glass corners, walkways, and other situations where the building can appear transparent, can be problematic, as a bird may not recognize the building as an obstacle. In general, the more glass a building has, the bigger the problem it is for birds. As birds migrate over the landscape at night, they more and more frequently encounter illuminated areas. Like a moth drawn to your front porch light on a summer evening, birds are attracted to, and disoriented by, bright spotlights and increased suburban glow. This response is likely rooted in how birds use natural light sources, such as starts, to guide them during migration. Strong beams of light can ensnarl birds, causing them to circle to the point of exhaustion. Buildings washed in spotlights can turn a generally safe structure into a threat. Even the collective glow from our rural neighborhoods have been shown to alter the migratory behavior of birds. Here in Georgia, the City of Atlanta was recently ranked as the ninth most dangerous city in the spring and fourth most dangerous in the fall when considering the likelihood of birds being negatively affected by metro areas of illumination. Though some areas may be worse than others, it is clear that lights bring birds into increasingly urbanized areas, where they then encounter more lights and dangerous glass. While retrofitting buildings with problematic glass can be difficult, addressing our bright nighttime skies can be done in a way that not only helps birds, but also saves money for owners/managers while complying with building goals. Lights Out Atlanta is an Atlanta Audubon Society program that asks

Photo credit: Adam Betuel

participants to reduce any and all unnecessary lighting. Based on successful programs from across the country, Lights Out Atlanta asks both commercial properties and homeowners to turn off lights between midnight and 6:00 AM during spring (March 15 – May 31) and fall (August 15 – November 15) migration. Light reduction can be done by simply extinguishing lights, utilizing timers or motion sensors, having external lighting be down-shielded, closing blinds or shades at night, and in general, making sure our lighting choices are made in a thoughtful way. Wasteful lighting hurts birds, wastes energy and money and does not comply with eco-friendly or sustainable building practices. Lights Out Atlanta hopes to have Atlanta, and Georgia as a whole, serve as a leader in the southeast in terms of bird-friendliness. The avian population of our state is extremely diverse, with over 400 species occurring here. We can all work together to reduce our lighting to help birds, reduce energy usage, and have our buildings function in a more sustainable manner. Lights Out Atlanta has had hundreds of homeowners and dozens of commercial properties take the pledge in its two years of existence. While primarily an Atlanta based initiative, all Georgia properties are welcome to help us save birds and have Georgia become a more sustainable and resilient community. If you would like to register your building and take the next step in having your building become bird-friendly, please visit www.atlantaaudubon.org/loa.

About the Author: Adam Betuel joined Atlanta Audubon as their first conservation director in September of 2015. He has a B.S. in zoology from The Ohio State University and attended graduate school at Indiana State University (Ecology). Adam is a trained field ornithologist who has worked on projects throughout the eastern United States and South America. Since joining Atlanta Audubon, he has focused on making Atlanta a more bird-friendly city. To achieve this goal Adam is managing programs that focus on habitat restoration, reducing the urban threats to our wildlife, species-specific conservation, and initiatives that bring the world of birds to all Georgians.

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SHORT VIDEOS FOR ON-THE-GO CRE PROFESSIONALS CRE Leader Insights is a collection of industry insight and wisdom recorded in short, information-packed videos for on-the-go real estate professionals and leaders.

SIGN UP FOR OUR ENEWSLETTER Having it customized and delivered to your inbox. We will send you our top videos, as well as a few select stories we curate to fit your interests each month. We’ll just need your email address, name and answers to a few brief questions, so we can tailor our communications to your preferences.

LEADER.CREINSIGHTJOURNAL.COM Questions or ideas for the site? Email us! leader@creinsightjournal.com

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HUMAN INTEREST/SELF HELP

FENG SHUI AND COLLABORATIVE WORKSPACES By: Tracy Miller, FSIA, Gazelle Feng Shui

The ancient Chinese art and science of feng shui has a lot to offer modern workplace design. Whether it’s increasing retention rates, offering attractive and functional spaces that employees enjoy, or simply keeping up with modern trends, tapping into feng shui can add to everybody’s success. With today’s tendency toward collaborative workspaces, it is more important than ever to make sure that employees can function at peak productivity while sharing an open environment. By using the tried and true theories of feng shui, building management professionals can improve outcomes for their tenants. 22 Insight

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The concept of collaborative workspace was created out of a need for increased employee interaction, which in turn allowed for a more frequent and free exchange of ideas. Theoretically, in a collaborative space, everyone has open access to everyone else – thereby creating opportunities for impromptu brainstorming sessions. This is an ideal situation for companies that thrive on creativity. It’s hard to imagine Google or Facebook having an office full of cubicles and private offices where no one sees anyone else except on a lunch break. It’s also important to remember, however, that not ALL companies thrive on this kind of energy. In an organization that values competition and rewards people for such, people tend to get protective of their ideas and may not want to share. In this case, a collaborative workspace might be seen as a hindrance to progress. So, the first step in a feng shui consultation would be to make sure that the clients or tenants have the type of corporate culture that benefits from this type of open arrangement. Only then can one turn their attention to the feng shui of the space itself. First, let’s take a brief look at what feng shui is. Feng shui (pronounced “fung shway” and literally meaning Wind and Water) is the ancient Chinese art and science that studies the relationship between the environment and human life. The underlying principles of feng shui are the same ones that Chinese philosophy and medicine follow: the balance of Yin and Yang, the distribution of the Five Elements (Water, Wood, Fire, Earth and Metal) and the movement of energy or “chi.” Having evolved over thousands of years, feng shui has managed to change with the times because its theories have been adaptable as people have moved from rural environments into more urban ones. In today’s environment, we can use these ancient theories of energy precisely because the laws of Nature hold true no matter what time period we find ourselves in.

YIN AND YANG Yin and Yang are the basic building blocks of feng shui energy theory. They represent the ancestors, or you might say the parents, of the entire universe of energy. Yin is characterized as quiet, soft, dark and cool. It is affiliated with winter, water, shadow and the Moon. When Yin is in balance, it relaxes us; when too much is present, it can literally drown us. On the other side of the coin is Yang. Yang energy is characterized as warm, bright, active, noisy and is symbolized by the Sun. Fire is the highest form of Yang energy. It lifts us up and moves us; and yet if Yang is over-represented, it can burn us out. Balancing Yin and Yang in a space is a major goal in a successful feng shui design. But how do we do that? The answer is that we simply use the concept of the five “children” of Yin and Yang called the Five Elements—Water, Wood, Fire, Earth and Metal. Let us take a closer look.

THE FIVE ELEMENTS Each of the five elements can be categorized according to their energy nature. Two of the elements are Yin—Water and Metal; two are Yang—Fire and Wood; and one is neutral—Earth. Once we understand what types of materials, direction of movement and inherent qualities that each of these five have, we can start the process of choosing the proportion of each that we want to bring in to balance our space. You can see in the chart above how each of the elements both creates and destroys one of the others. Water energy is the most Yin element and is creative to Wood. It is also the destroyer of Fire. Its energy movement is downward (just as water seeks the lowest level). The associated colors of Water are blue and black; the representative material is any liquid, glass or object that has a feeling of “flow.” With Water, the flow of ideas increases. The affiliated shape is asymmetrical or curvilinear. We use Water elements in a space when we need to calm or cool things down. For example, we might use the color blue for the walls if there were an overabundance of sunlight (i.e., Fire energy) coming in through large windows making a space feel too hot. This would be known as “Water destroying Fire” as in the example above.

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HUMAN INTEREST/SELF HELP Earth energy is neutral and stable. It grounds us and invokes a sense of strength, support and balance. Low, flat and square items represent Earth, as do pairs of things. Representative colors are brown, yellow and tan. Earth energy makes us feel safe. Earth creates Metal and destroys Water. Brick walls are strong Earth symbols and feel protective as in the example below:

Next, let’s look at Wood (or “Tree”). Wood energy is Yang and moves outward from center. It’s all about growth and expansion. Tall columns/vertical rectangles, live plants and the color green all represent Wood. Wood feeds Fire energy and destroys Earth. Use Wood where a feeling of spaciousness is required. Here’s one way to do it with wallpaper--great for spaces that don’t have any windows to the outside.

The Fire element represents the height of Yang and upward movement. Fire creates Earth and destroys Metal. Symbols are natural sunlight or bright indoor lighting, animal prints, and hot colors like neons, red and orange. The shape is triangular or pyramidal. Any actual fire objects are included in this category such as fireplaces, candles and heaters. We must use caution with the Fire element, however, as it can burn itself out if overdone. Small amounts are all that is needed to give a spark to a space. Here’s a good example:

Finally, Metal energy is Yin and its movement is inward toward the center. Symbols of Metal include any round or arched shape which focuses us toward the middle. The colors are silver, iron, pewter and gold, which help pull focus and denote precision. The use of metal machinery is an effective way to incorporate this element. Above is an example that works well in a mechanical / industrial / engineering environment.

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As a general guide, it’s best if all five elements are represented in a design – just not all in the same proportions. For example, in an office with far too much heat from sunlight (Fire), you certainly would pull in Water elements to destroy that Fire energy, but you also need touches of Earth, Metal and Wood to complete the scene and create a harmonious balance. Typically, choosing two of the elements to stand out as the major theme works best, then you would use the other three to come in as accents.

In summary, feng shui is a very helpful tool to use in creating a collaborative workspace that clients or tenants will enjoy. By using the theories of Yin and Yang and the Five Elements, one can identify an environment’s energy patterns and know what materials, colors and/or shapes to choose to complete the picture. A professional feng shui consultant can help you get started using this powerful practice.

About the Author: Tracy Miller is the owner of Gazelle Feng Shui based in Atlanta, Georgia. Her company provides residential and business consulting services throughout the U.S. Ms. Miller is trained in both classical (Chinese) and Western-style feng shui and has presented programs on this topic for the Sherwin Williams Company, the International Facilities Management Association, the Rotary Club, the Mid-South Business Roundtable and the American Institute of Architects. In New England, she produced and hosted a television show entitled “Natural Living” and published a feng shui column in the Middleboro Gazette. In Atlanta, she appeared as a feng shui advisor on the HGTV show Ground Breakers. Ms. Miller holds a diploma from the Feng Shui Institute of America and a Bachelor’s degree in Journalism from the University of Georgia.

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TECHNOLOGY FOCUS

IRREPLACEABLE: EXPLORING ANTICIPATORY INTELLIGENCE AND HUMAN-MACHINE WORK By: Jacob Wilder, CAE It is all the buzz. The machines are taking over! While we haven’t quite reached Terminator or Matrix-level panic, we are already seeing the increased frequency of anticipatory intelligence, business intelligence and human-machine cooperation in building operations and management. Primarily, it appears to be driven from two environmental factors. First, there is a rapid rate of technological change occurring. Second, we have changed the way we work in response to environmental and economic pressures. Don’t act like you haven’t seen the kiosks at McDonalds. Don’t worry, your secret is safe. No one knows— except the machines—that you ordered that Large Big Mac Combo. In all seriousness, real estate has seen and continues to see environmental pressures from rising wages, talent shortages and modern technology affect the way we work.

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AI’S CURRENT STATE

While we aren’t looking at a full-scale takeover by our machine masters - yet - there have been incredible advances in the field of anticipatory intelligence (AI). While we could talk about artificial intelligence too, that isn’t the primary focus here. Check out the recent “Tech Stuff Podcast” on your next commute if you want to learn more about that. No, with the rise of anticipatory intelligence, we will continue to see business intelligence (BI) systems that leverage big data, analytics and the previously mentioned artificial intelligence to show predictive analytics, anticipate needs, opportunities and threats to businesses. A great blog post by Nick Romito, Co-Founder and CEO of VTS, explores this idea in greater detail as it relates to commercial real estate. Specifically, he highlights three areas where BI and AI can be useful—portfolio analytics, custom reporting and mobile access to data.

SMART BUILDINGS EXCEL WITH HUMAN-MACHINE INTERACTION

We have all heard about the Internet of Things (IoT). Now we are seeing how all those things are working together to help us manage and operate high-performance real estate assets. This human-machine cooperation increases efficiency, allowing machines to do complex or repetitive tasks that can occasionally zap the efficiency of a high-performing real estate operation. On the human side, professionals will need to be informed and trained on these systems, so that both the machine and human component of the relationship are optimized. The impact and implications of Smart Buildings and the Internet of Things are real. The opportunity to optimize maintenance practices that improve

operations efficiency and support capital planning is happening now. Better interaction with tenants and other building occupants is made possible with smart building systems. The ability to monitor and adjust in real time how efficiently building systems operate will manifest huge gains in energy efficiency and waste reduction. An Intel-sponsored White Paper from Navigant Research explores this topic in depth. I encourage everyone to check it out at www.intel.ly/2KEXOhR.

VIRTUAL ASSISTANTS

Another example of human-machine interaction is taking the next step forward. Many Google users already know that they have surrendered a certain degree of privacy for the free use of Google’s search, video, email and file storage platforms. In recent months, those users have started to see AI implemented in human-machine interaction as automated responses are prepopulated in their Gmail and Android SMS messaging responses. Google’s AI is studying our personal and business behaviors, and it is making us more efficient at our jobs. All ethical and privacy concerns aside, the possibilities of this technology are exponential.

THOUGHT EXERCISE

There are many other promising trends and disruptors in the market that have the potential to radically change the way buildings and facilities are operated and maintained. Considering the impact that anticipatory intelligence, business intelligence and human-machine interaction will have on your work, what opportunities do you see now to prepare yourself and your organization for the future that is coming, and the future that is already here?

What do you know about Amy or Andrew? These are your new virtual assistants, made possible thanks to x.ai. Self-described as “a hardcore technology company with a mission to democratize the personal assistant. We’ve created Amy and Andrew Ingram, autonomous AI assistants who schedule meetings for you.” These AI platforms connect with your email accounts and calendar to help schedule your meetings. The platform can review your availability, and then hold conversations with your clients, contacts, leads and candidates to find meeting times that work best for you.

This article is also featured on the O+M Insights platform. Check out this article and more at www.CREInsightJournal.com.

About the Author: Jacob Wilder, CAE, serves as Senior Director of Operations and Communications for the Building Owners and Managers Association of Georgia, where he is responsible for producing the association’s publications, eCommunications, websites, awards programs, technology initiatives and membership recruitment. He is also an active member of American Society of Association Executives, serving as the Chair of the Young Professionals Committee, and is a member of the Georgia Society of Association Executives.

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September 14, 2019 • 8-10 A.M. Location: Sanctuary Park in Alpharetta, GA www.bomageorgiafoundation.org/fivek

FAMILY-FRIENDLY! JOIN US FOR A HEALTHY ALCOHOL-FREE EVENT

THANK YOU SPONSORS! GRAY CONTRACTING • FULL CIRCLE RESTORATION • LIFE SAFETY SOLUTIONS PLUS

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STAY UP TO DATE WITH THE LATEST IN O+M BEST PRACTICES A trusted resource for real property operations and maintenance information and education; Equipping building technical professionals to advance their careers.

OM.CREINSIGHTJOURNAL.COM The site hosts articles, video and industry education information from subject matter experts and trusted real estate organizations that focus on enhancing the career paths of individuals responsible for maintaining and operating highperforming real estate assets.

SIGN UP FOR OUR ENEWSLETTER Having it customized and delivered to your inbox. We will send you our top stories, as well as a few select stories we curate to fit your interests each month. We’ll just need your email address, name and answers to a few brief questions, so we can tailor our communications to your preferences.

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CALENDAR OF EVENTS Begins May 31 (Fridays) 8:30 to 11:30 a.m. Building Engineering 201 Location varies

AUGUST 1 11:30 a.m. to 1 p.m. BTO Lunch Northcreek Office Park | Building 200

AUGUST 14 11:30 a.m. to 1 p.m. BOMA Georgia August Motivational Luncheon The Ballroom at the Carlos Center

Begins May 31 (Fridays) 8:30 a.m. to 5 p.m. BOMA Property Management 201 Location varies

AUGUST 8 11:30 a.m. to 1 p.m. BTO Lunch Northcreek Office Park | Building 200

AUGUST 20 11:30 a.m. to 1 p.m. Industrial SIG Meeting Location: TBD

JUNE 4-JULY 16 (TUESDAYS) 3 to 7 p.m. Energy Management and Controls Legacy Mechanical Services JUNE 6 11:30 a.m. to 12:30 p.m. BTO Lunch Northcreek Office Park, Building 200 JUNE 13 11:30 a.m. to 12:30 p.m. BTO Lunch One Atlantic Center, Porrino Conference Room BEGINS JUNE 19 8:30 a.m. to 5 p.m. Design, Operation and Maintenance Pt. I BOMA Georgia Conference Center JUNE 22-25 All day BOMA International Annual Conference and Expo Salt Palace Convention Center & Marriot Downtown JULY 12 8:30 to 11:30 a.m. High-Performance Building Systems Seminar BOMA Georgia Conference Center JULY 19-21 8:30 a.m. to 5 p.m. Budgeting and Accounting BOMA Georgia Conference Center JULY 24 10 to 11:30 a.m. July New Member Orientation BOMA Georgia Conference Center JULY 30 11:30 a.m. to 1 p.m. Facilities Management Resource Group Lunch Location: TBD JULY 21-AUG. 2 8:30 a.m. to 5 p.m. Design, Operation and Maintenance Pt. II BOMA Georgia Conference Center 32 Insight

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ALLIED MEMBER SERVICE DIRECTORY AIRDUCT CLEANING, HVAC Ductz Of Greater Atlanta....................... (770) 631-2424 MediClean Air Duct Services................(404) 408-6136 APPRAISAL CONSULTING, LANDSCAPINGEXTERIOR OLM Inc...................................................... (770) 420-0900 APPRAISAL CONSULTING,TAX CONSULTANTS Fellers, Schewe, Scott & Roberts, Inc. (770) 621-9548 ARCHITECTS,LANDSCAPING-EXTERIOR Ed Castro Landscape............................. (770) 998-8444 ATTORNEYS Andre Kill & McCarthy LLP.................. (404) 653-3005

CARPET/FLOOR, MARBLE RESTORATION & MAINTENANCE Southeastern Commercial Flooring Inc. (770) 591-9980 CATERING/FOOD SVCS Ben & Jerry’s............................................(404) 666-2232 COMMUNICATIONS AT&T.............................................................(770) 598-7532 Kings III Emergency Communications (678) 438-1965 CONCRETE Addco Restoration and Preservation Group, LLC (770) 688-5065

CONCRETE Arisfor LLC................................................. (724) 264-1050 CONSTRUCTION PRODUCTS The Home Depot.......................................(678) 216-2398 CONSTRUCTION PRODUCTS, CONTRACTORS Beam Team Construction, Inc..............(678) 221-7697 CONSTRUCTION PRODUCTS, ENERGY Yancey Power Systems..........................(678) 945-2637 CONSTRUCTION PRODUCTS, PAINT/ WALLCOVERINGS Kilcor Construction..................................(404) 772-9956 Continued on next page.

AUDIO VISUAL SERVICES Vertical AV TV............................................(404) 352-2488 BLDG MGT CONSULTANTS PointGuard.................................................(704) 271-9890 BLDG SERVICES NELSON........................................................(404) 881-1811 BLDG SERVICES, COMMUNICATIONS Airwavz Solutions..................................... (704) 907-7104 BLDG SERVICES, FIRE PROTECTION Century Fire Protection LLC.................(770) 945-2330 Titan Electric Georgia LLC...................(770) 480-6345 BLDG SERVICES, JANITORIAL Building Cleaning Solutions, Inc.......... (678) 445-3806 BLDG SERVICES, ROOFING Roof Partners LLC.......................................770 680-2900 BLDG SERVICES, WATERPROOFING Engineered Restorations Inc................ (770) 682-0650 CARPET/FLOOR SOLID Surface Care, Inc....................... (678) 354-6726 The Mad Matter Inc.................................(678) 361-6704 Zerorez Atlanta..........................................(770) 242-1313 CARPET/FLOOR, CONSTRUCTION PRODUCTS, JANITORIAL Portico Systems.......................................(864) 527-3148 CARPET/FLOOR, FIRE/WATER/MOLD RESTORATION ServiceMaster Cleaning & Restoration (770) 514-1789

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ALLIED MEMBER SERVICE DIRECTORY CONTRACTORS Benning Construction Company...........(404) 792-1911

ENERGY Envision Realty Services, Inc...............(404) 579-8129

EQUIPMENT RENTALS Sunbelt Rentals Inc................................. (404) 525-1919

Centennial Contractors Enterprises Inc. (770) 613-2999

ENERGY, GLASS National Glazing Solutions LLC............(404) 360-7866

EQUIPMENT RENTALS, FACILITY SUPPORT Stone Mountain Access Systems........(770) 908-2936

Double T Contracting, Inc......................(770) 489-7772

ENERGY, HVAC ENTEK.......................................................... (678) 910-1326

FINANCIAL SERVICES, TAX CONSULTANTS Graham Group.......................................... (404) 634-4652

Mallory & Evans Service........................ (404) 297-1007

FIRE PROTECTION AFA Protective Services Inc................ (770) 794-9000

Emery & Associates................................(770) 414-9099 Gray Contracting..................................... (678) 530-9700 Vintage Constructors & Builders, Inc. (770) 421-6195

Trane............................................................(678) 775-4106

CONTRACTORS, ENGINEERING Innovative Engineering Inc....................(770) 517-5507

ENGINEERING NOVA Engineering & Environmental (770) 570-9171

CONTRACTORS, PAINT/WALLCOVERINGS Harrison Contracting Company, Inc. (770) 949-5776

ENGINEERING, ENVIRONMENTAL Sustainable Investment Group LLC (SIG) (404) 343-3835

CONTRACTORS, PAVING PRODUCTS PKS Paving & Concrete Construction (404) 401-8551

ENGINEERING, FACILITY SUPPORT PENTA Engineering Group Inc.............. (678) 282-1999

Humphries & Company...........................(770) 434-1890 VSC Fire & Security, Inc........................ (678) 252-0600 FIRE PROTECTION, HEALTH & HYGIENE PRODUCTS Life Safety Solutions Plus LLC............ (770) 843-3671 FIRE PROTECTION, SECURITY Basesix Systems LLC............................. (678) 833-8351 Critical Systems LLC............................... (770) 612-9172

DOORS Piedmont Door Solutions........................(678) 554-7000

ENGINEERING, HVAC Harbin’s Mechanical Services, Inc. (770) 914-7060

ELECTRICAL Allison-Smith Company..........................(404) 351-6430

ENGINEERING, LANDSCAPING-EXTERIOR McFarland Dyer & Associates..............(770) 932-6550

J.R. Electrical............................................(770) 420-1530

ENVIRONMENTAL, LAKE MANAGEMENT Aquascape Environmental.................... (678) 445-0077

SERVPRO of Norcross............................ (770) 858-5000

ENVIRONMENTAL, LANDSCAPING-EXTERIOR Arborguard Tree Specialists..................(404) 299-5555

Servpro of North Atlanta/Buckhead (770) 318-0180

Caldwell Tree Care................................... (770) 992-1973

FIRE/WATER/MOLD RESTORATION, WATER DAMAGE/STRUCTURE DRYING American Property Restoration Inc. (770) 733-3584

Systel, Inc....................................................(770) 337-7974 ELECTRICAL, ENGINEERING Allied Reliability Group............................(770) 590-7449 Mayberry Electric, Inc............................(404) 991-7007 ELECTRICAL, GENERATORS Prime Power Services Inc.................... (678) 898-4960 ELECTRICAL, LIGHTING Advanced Power Technologies (APT) (404) 615-7266 ELEVATORS/ESCALATORS Fujitec America Inc..................................(770) 457-2110 Genesis Elevator.......................................(770) 423-1095 KONE Elevators & Escalators...............(770) 427-3373 Oracle Elevator Company......................(404) 581-0911 Phoenix Elevator of Georgia................. (770) 575-0363 ThyssenKrupp Elevator Corporation (770) 250-6482 EMPLOYMENT SPECIALIST BG Talent....................................................(954) 614-3419 34 Insight

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ENVIRONMENTAL, WATERPROOFING The Morley Companies........................... (770) 569-1100

International Fire Protection................(770) 745-4530 Mitec............................................................(770) 813-5959 FIRE/WATER/MOLD RESTORATION BMS CAT.....................................................(770) 614-3248


ALLIED MEMBER SERVICE DIRECTORY FIRE/WATER/MOLD RESTORATION, WATER DAMAGE/STRUCTURE DRYING BELFOR Property Restoration............. (770) 908-9298 Blu Sky Restoration Contractors.........(678) 502-0166 Capital Restoration..................................(770) 973-1666 Epic..............................................................(770) 516-3491 Full Circle Restoration & Construction Services (770) 232-9797 Global Restoration...................................(470) 225-9698

HVAC, WATER TREATMENT EMCOR Services Aircond...................... (800) 768-4258

JANITORIAL Cleanstar National Inc............................(770) 425-6797

INTERIOR DESIGN, CONTRACTORS Nova Commercial Interiors Inc.............(770) 592-0260

Distinguished Properties Cleaning USA Inc. (DPC) (404) 418-1443

JANITORIAL Allied International Cleaning Services, Inc. (770) 298-4790

Environmental Service Partners..........(404) 583-8514

BCJ Building Services............................ (404) 551-2310 Building Maintenance Services Inc. (770) 218-2993

General Building Maintenance Inc. (770) 457-5678 HTH Building Services Inc.................... (770) 988-0084 Pritchard Industries SE.......................... (404) 231-1430 Continued on next page.

Parker Young Construction/FireStar Inc. (770) 368-1000 Remediation Group/RGI Commercial (404) 214-1470 SERVPRO Of Decatur..............................(404) 378-9998 FITNESS Advantage Sport & Fitness................... (607) 257-2107 Ready Fitness............................................(404) 550-2176 GUARD SERVICES, SECURITY SecurAmerica LLC...................................(404) 926-4258 Securitas Security Services USA, Inc. (404) 633-1140 HEALTH & HYGIENE PRODUCTS, PAPER PRODUCTS Essity...........................................................(678) 938-9119 HVAC Air Filter Sales & Service, Inc...............(770) 939-1250 Daikin Applied...........................................(770) 514-5880 Maxair Mechanical Inc.......................... (678) 486-8421 Shumate Mechanical, Inc..................... (678) 584-0880 United Maintenance, Inc....................... (678) 486-8442 HVAC, ENERGY McKenney’s Inc.........................................(404) 624-8625 HVAC, PLUMBING Addison Smith Mechanical Contractor Inc. (770) 832-9006 Legacy Mechanical Services Inc..........(770) 432-1171 Southeast Pump & Equipment Inc. (678) 990-1388 ext 107

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ALLIED MEMBER SERVICE DIRECTORY JANITORIAL Southeast Link..........................................(678) 618-6871

LIGHTING, ENERGY, ELECTRICAL NeoBright....................................................(770) 265-8947

PAINT/WALLCOVERINGS CertaPro Painters of Fayetteville........(770) 710-2743

The GreenSeason Group, Inc................(706) 993-8121

LOCKSMITH, SECURITY Armor Lock & Security. Inc................... (770) 493-1915

CertaPro Painters of Roswell...............(404) 913-3972

Unique Building Maintenance, Inc...... (678) 380-0297 JANITORIAL, PAPER PRODUCTS Georgia Pacific Corporation..................(770) 815-9552 Kimberly-Clark Corporation................. (770) 289-3860 Pollock Paper Distributors.....................(770) 803-7845 JANITORIAL, SECURITY Sikes Paper Company............................(770) 405-6900 JANITORIAL, WINDOW CLEANING Level Seven Facilities Services............(404) 955-2442 LANDSCAPING-EXTERIOR 4 Seasons Landscape Group LLC....... (770) 452-4455 BrightView Landscape Services..........(770) 662-8775 Color Burst.................................................(770) 822-9706 Crabapple LandscapExperts.................(770) 740-9739 Downey Trees Inc.....................................(770) 889-2822 Gibson Landscape Services..................(678) 689-3262 HighGrove Partners................................ (678) 626-3469 LandCare LLC............................................(470) 235-0811 Nature Scapes Inc.................................. (404) 663-5043 Ruppert Landscape.................................(770) 931-9900 Russell Landscape Group Inc.............. (770) 446-3552 Yellowstone Landscape......................... (404) 668-4508 LANDSCAPING-INTERIOR Foliage Design Systems.........................(770) 451-0885 Plant Peddler, Inc.....................................(770) 432-2649 Sedgefield Interior Landscapes, Inc. (770) 984-0171 LIGHTING Blue Frog Lighting...................................(404) 569-7995 E. Sam Jones Distributor Inc................(404) 351-3250 GO2LED....................................................... (770) 262-1670 Green Light Depot................................... (770) 299-8088 NetZero...................................................... (404) 956-3835 Voss Lighting............................................ (770) 438-8557 36 Insight

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MARBLE RESTORATION & MAINTENANCE Natural Stone Services...........................(404) 255-8133 Stone Specialty Services........................(404) 261-9111 MARBLE RESTORATION & MAINTENANCE, METAL FINISHING ADDCO Metal Maintenance Co.............(770) 985-5611 Mid America Metals...............................(800) 544-4576 Stuart Dean Company, Inc. (404) 872-6090 X 102 METAL FINISHING,MARBLE RESTORATION & MAINTENANCE Architectural Surface Restoration LLC (770) 510-8333 Presto Restoration Products & Services (800) 693-1228 METAL FINISHING, ROOFING IRG VENTURES LLC d/b/a Innovating Roofing Group (404) 351-8797

Horizon Painting and Renovations Inc. (404) 436-8981 Oakcliff Painting.......................................(404) 867-3707 PAINT/WALLCOVERINGS, PARKING DECK Spectrum Painting Inc............................(770) 497-0101 PAINT/WALLCOVERINGS, WATERPROOFING Burke Painting, Inc..................................(770) 316-9092 Paint Applicators......................................(404) 487-5257 PARKING Ace Parking...............................................(404) 254-3661 Lanier Parking Solutions........................(404) 881-6076 LAZ Parking...............................................(404) 787-2076 Legacy Parking Company......................(404) 428-4618 PARKING DECK, PRESSURE WASHING Ecosweep...................................................(404) 904-1003 Kaney & Lane, LLC..................................(404) 892-8246

OFFICE FURNITURE Atlanta Office Liquidators Inc............. (404) 505-9623

PARKING DECK, SEALCOATING Graydaze Contracting Inc...................... (770) 752-7010

PAINT/WALLCOVERINGS CertaPro Painters of Atlanta................(404) 548-7940

PARKING, SECURITY ITR Of Georgia, Inc................................. (770) 496-0366

CertaPro Painters of Duluth & Norcross (404) 434-6535

PAVING PRODUCTS Asphalt Enterprises.................................(770) 424-5001


ALLIED MEMBER SERVICE DIRECTORY PAVING PRODUCTS Blount Construction Company, Inc.....(770) 541-7333 Georgia Paving, Inc................................. (770) 623-0453 GuardTop LLC............................................(404) 821-2388

RESTORATION, WATERPROOFING Southeast Restoration & Fireproofing (404) 297-8388 ROOFING Empire Roofing Company Inc...............(770) 948-7663

SECURITY Allied Universal Security Services......(404) 898-1695 Alscan Inc.................................................. (800) 951-0003 DataWatch Systems................................(256) 307-5718

PAVING PRODUCTS, PARKING DECK Dykes Paving & Construction Company, Inc. (770) 448-3392

ENCORE ROOFING, INC...........................(770) 945-0100

Miner Southeast.......................................(678) 730-4700

Roofing Atlanta, Inc.................................(770) 248-5787

Norred & Associates, Inc.......................(404) 761-5058

Wildcat Striping & Sealing....................(678) 937-9525

Zurix Roofing Systems...........................(404) 579-1000

PAVING PRODUCTS, SEALCOATING Brite Line Asphalt Maintenance Inc (770) 516-0604

ROOFING, WATERPROOFING Apollo Roofing Company, Inc................(770) 751-6191

Southeastern Security Professionals (770) 540-0175 Walden Security........................................(404) 937-1748 Continued on next page.

The Surface Masters Inc...................... (770) 250-6392 PEST CONTROL Peachtree Pest Control..........................(770) 931-9099 Team Pest USA........................................(770) 985-4444 PLUMBING Art Plumbing Company..........................(678) 486-2525 Hill Mechanical Of Georgia LLC........... (770) 792-1200 Rooter Plus!............................................... (706) 715-1856 Royal Flush Plumbing Inc......................(770) 385-5911 Trinity Plumbing LLC...............................(770) 480-7687 PRESSURE WASHING SunBrite Services....................................(770) 277-6363 PRESSURE WASHING, WATERPROOFING Everclear Enterprises Inc..................... (404) 876-9408 PRESSURE WASHING, WINDOW CLEANING Sightline......................................................(678) 530-9152 PRESSURE WASHING, WINDOWS Top Of the Line High Rise Service LLC (404) 569-9544 RELOCATION SERVICES Hilldrup....................................................... (404) 558-5943 RESTORATION Knight Restoration Services.................(404) 987-3074 Meridian Restoration Inc.......................(770) 633-4708 Paul Davis of North Atlanta...................(770) 985-1727 Rainbow International of Metro Atlanta (678) 632-5480

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ALLIED MEMBER SERVICE DIRECTORY SECURITY, GUARD SERVICES Marksman Security Corporation........ (678) 385-6700 SIGNAGE Signarama Buford and Duluth (770) 831-9660 x 13 TRANSPORTATION Pinnacle Transportation Solutions LLC (770) 880-7681 WASTE REMOVAL American Disposal Services..................(678) 736-0140 Republic Services Inc.............................(404) 693-9279 Rubicon Global..........................................(860) 879-1961 Waste Pro/Atlanta....................................(770) 777-1447 WATER TREATMENT Blackmore Enterprises Inc....................(404) 474-4352 Garratt-Callahan.......................................(404) 620-9824 WATERPROOFING Southern Preservation Systems..........(770) 982-9970 WATERPROOFING, CONTRACTORS Western Specialty Contractors............(678) 553-0170 WATERPROOFING, FIRE/WATER/MOLD RESTORATION Waterproofing Contractors Inc........... (770) 449-5552 WINDOW CLEANING, GLASS South Beach Glass Inc........................... (404) 851-0111 WINDOW CLEANING, PRESSURE WASHING Valcourt Building Services LLC (770) 971-2000 WINDOWS, ENVIRONMENTAL, JANITORIAL, WASTE REMOVAL Rubbermaid Commercial Products (470) 356-5088

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ADVERTISERS ON THE WEB ARCHITECTS/DESIGNERS WJE-Wiss, Janney, Elstner Associates www.wje.com

HVAC SERVICES Reliance Heating and Air Conditioning www.reliance-hvac.com

PAVING PRODUCTS AND SERVICES Wildcat Striping & Sealing www.wildcatstriping.com

TAX CONSULTANTS Fair Assessments, LLC www.fair-assessments.com

BUILDING MANAGEMENT CONSULTANTS/ SOFTWARE Frazier Service Company www.frazierservicecompany.com

Frazier Service Company www.frazierservicecompany.com

Georgia Paving, Inc. www.georgiapaving.com

Trane www.trane.com/Index.aspx

PKS Paving & Concrete Construction www.pksasphaltpavingatlanta.com

VENDING SERVICES Peach Vending www.peachvending.com

Shumate Mechanical www.shumatemechanical.com

PEST CONTROL Peachtree Pest Control www.peachtreepest.com

DEMOLITION The Morley Companies www.morleycompany.com ELECTRICAL SERVICES Mayberry Electric, Inc. www.mayberryelectric.com

LANDSCAPE CONTRACTORS NatureScapes www.naturescapes.net

ENERGY SERVICES Frazier Service Company, www.frazierservicecompany.com

LIGHTING PRODUCTS AND SERVICES MetroLED Sign and Light www.metroled.com

ENGINEERING PM&A www.pmass.com

PAINTING Harrison Contracting Company, Inc. www.harrisoncontracting.com

Tendon Systems LLC www.tendonllc.com ENVIRONMENTAL PRODUCTS AND SERVICES Nova Engineering & Environmental www.usanova.com FACILITY MAINTENANCE Harrison Contracting Company, Inc. www.harrisoncontracting.com

WATERPROOFING Engineered Restorations Inc. www.er-inc.net Top of the Line High Rise Service www.highriseservice.com

PRESSURE WASHING Top of the Line High Rise Service www.highriseservice.com RESTORATION & PRESERVATION Addco Restoration & Preservation Group, LLC. www.addcorpg.com

Southeast Restoration & Fireproofing Co., Inc. www.serest.com Addco Restoration & Preservation Group, LLC www.addcorpg.com

Everclear Enterprises, Inc. www.everclearenterprises.com

Western Specialty Contractors www.westernspecialtycontractors.com

PAPER PRODUCTS Essity www.essity.com

ROOFING SERVICES AND PRODUCTS Specialty Roofing & Coatings www.src-roofing.com

Waterproofing Contractors www.wcinc.com

PARK DECK MAINTENANCE The Morley Companies www.morleycompany.com

SEALCOATING Wildcat Striping & Sealing www.wildcatstriping.com

PARKING MANAGEMENT AND SERVICES Pinnacle Transportation Solutions www.pinnacle-transportation.com

SECURITY SERVICES AND PRODUCTS BOS Security, Inc. www.bossecurity.com

Ace Parking Management https://aceparking.com/

Everclear Enterprises Inc. everclearenterprises.com Southern Preservation Systems www.spsatl.com The Morley Companies www.morleycompany.com WINDOWS/CLEANING EQUIPMENT/ SUPPLIES Top of the Line High Rise Service www.highriseservice.com

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