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DRIVEN BY OUR PROMISE
Powering his way with a butterfly stroke, Michael Joshua is one of countless CSL patients now able to lead an active life, thanks to the company’s breakthrough hemophilia B therapeutics that were brought to market under Paul Perreault’s helmsmanship.
DRIVEN BY OUR PROMISE
DELIVERING ON PATIENT-FOCUSED LEADERSHIP
DRIVEN BY OUR PROMISE
DELIVERING ON PATIENT-FOCUSED LEADERSHIP
Copyright © 2023 by CSL Limited
All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from:
CSL Limited
45 Poplar Road
Parkville, Victoria 3052 Australia
Paul Perreault
Chief Executive Officer 2013–2023
Editor
Anthony Farina
Chief Corporate Affairs & Communications Officer
Associate Editor
Patrick Mairs
Senior Communications Manager
Author
Michele C. Marill
Bookhouse Development Bookhouse Group, Inc. Covington, Georgia www.bookhouse.net
President and Editor
Rob Levin
Book and Cover Design
Rick Korab
Production and Archival Management
Renée Peyton
Manufactured in the USA
“His heart is in the right place. He does his job to help the kids who have a bleeding disorder . . . so they understand that they can lead a normal life.”
“[When
“What I love about the organization is that people come to work and they want to make it better. That is following a tone from the top.”
—John Levy Deputy Chief Financial Officer
“He wants us to make decisions in a way [that] we bring people along the journey and we win the hearts and minds of people along the way. That’s a really important leadership trait that he brings to the table.”
“Most companies in health care will say they have patient focus. With Paul, it’s really genuine. He shows up at patient events for kids with rare diseases and their families because he really cares and he feels it.”
— Andrew Cuthbertson, CSL Director, Former Director of R&D
“He gave the Seqirus team the space and the air to make the decisions that we had to make. He gave us that autonomy, but he held us accountable.”
— Steve Marlow, General Manager of CSL Seqirus
“He couldn’t phone it in and he couldn’t write it in. He couldn’t send the check and say, ‘Take care of it.’ He said, ‘I’ll be there.’ He gave us the courage to keep going.”
— Vicki Modell, co-founder of the Jeffrey Modell Foundation
“One time somebody said, ‘Paul, we really ought to have a chief patient officer in this organization.’ At that time, we were at about 25,000 [employees], and he said, ‘No, we have 25,000 chief patient officers in this organization. And that’s the way I like it.’”
— Bill Mezzanotte, Head of R&D and Chief Medical Officer
“Paul is really just one of the true gentlemen. He has the funniest sense of humor, and he is very compassionate towards patients. Everything he does is focused on ‘How do we continue to improve the quality of people’s lives?’”
— Executive Assistant Amy McCullen
“Paul is not someone just following the money. Paul is someone who follows the patients. He wants to make a difference wherever possible.”
— Markus Staempfli, General Manager of Global Commercial Operations
“He really appreciates the employees and the donors because he’s so emotionally attached to the patients. The patients are everything to Paul.”
— Michelle Meyer, Vice President of CSL Plasma Global Operations
“I’m pleased to say that the qualities I saw in him back in Wyeth [about 30 years ago] were the same qualities he exhibited as CEO here at this company. He didn’t lose who he was.”
— Bob Lojewski, General Manager of North America Commercial Operations
“He understands the value of listening to people at all levels of the organization, not just a small circle of advisors around him.”
“CSL is more than just the company. What they do matters in saving lives. That’s what drives Paul, and it is contagious to the 32,000-plus employees ‘getting in the game.’”
“He will finish every meeting with, ‘This is what we’ve agreed, this is the way forward.’ That just brings amazing clarity to an organization. So, people go out and deliver that.”
— Joy Linton, Chief Financial Officer
— Mike Deem, Global Head of Supply
—
Beverly Perreault
Chain
“Paul possesses an instinctive ability to ‘look around corners’ on what’s coming next. Very few leaders can do this. A great deal comes from his incredible listening skills. In the end, Paul’s forward-looking capabilities have very well positioned CSL for its next phase of sustainable growth.”
—Anthony Farinia Chief Corporate Affairs & Communications Officer
“When he says no, he’s very comfortable with that decision, and he has said no to a couple of big ones.”
— Group General Counsel Greg Boss
Chapter Two
A Culture Of Values
CHAPTER THREE