simPRO’s eForms tool is simplifying form processes Businesses are often built on paper forms, but have they met their match in digital apps? eForms is a standalone tool available from operations management provider, simPRO. It offers users all the advantages of capturing information with traditional paper forms, whilst optimising the experience and preventing the unnecessary duplication of process. That’s a lot to achieve from a single solution - so how does simPRO do it? By digitising manual entry and automating the transfer of this information. Field staff can use eForms on their phone or tablet to digitally complete form templates that have been preloaded into their system (by office staff using the Form Designer tool!). Once completed, they can then digitally submit the information
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Issue 18
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September 2019
to an online portal, where office staff can access and download the completed forms. This means, using just the tablet in their hands, fire professionals can easily capture crucial data, like customer signatures, safety reports, site information and more. This high-level functionality means big benefits for fire businesses across New Zealand. Let’s take a look at some of the ways this solution can impact a team. Instant access minimises time wastage With the eForms mobile app, field staff can access any of the forms that users have set up. This instant and easy access removes two major
pain points common to the paper workflow: u Losing paper forms or grabbing the wrong one when leaving the office. u Needing to return to the office to grab the right form or a new one. With eForms, the team has instant access to forms as they are needed, minisming job delays and maintaining great customer satisfaction. Design and customisation options keep your business looking professional The eForms tool also has an eForm Designer, where users can template the forms that field staff use in the mobile app.
