Gallagher releases new COVID-19 contact tracing software

The new Gallagher Proximity and Contact Tracing Report is available free of charge to all Gallagher customers with a valid Command Centre license.

Gallagher’s latest innovative development, the Proximity and Contact Tracing Report, is supporting organisations with fast and efficient contact tracing during the Covid-19 pandemic. The global security technology manufacturer developed the software feature to support organisations with protecting the health and safety of staff while on site.

Utilising the powerful reporting capability of Gallagher Command Centre, the Proximity and Contact Tracing Report enables businesses to quickly and accurately identify areas on site where an employee with either confirmed or suspected Covid-19 has been. It also identifies other cardholders who have shared these areas within the exposure timeframe.

Armed with this information, businesses gain the critical insight required to act swiftly and keep people safe.

“We are constantly working to reimagine the way we keep people, their assets, and the spaces they value, safe,” said Rachel Kelly, Chief Product Officer of Enterprise Solutions at Gallagher.

“In this situation, we were driven to help protect our customers’ wellbeing during this time. As businesses around the world work to recover from the impact of Covid-19, this report gives organizations the confidence they need to react quickly and mitigate risk with any exposure on site.”

Gallagher has been supporting customers with several projects during the Covid-19 health crisis. “Security solutions play a vital role in ensuring the health and safety of staff,” said Kelly.

“From setting zone limits to ensure social distancing, to modifying readers to offer contactless access control, we’re working to ensure our customers continue to leverage off our featurerich and innovative security ecosystem – from small businesses through to the world’s most secure facilities.”

Gallagher’s Proximity and Contact Tracing Report is available now, free of charge, to all Gallagher customers with a valid Command Centre license.

Scenario The Proximity and Contact Tracing Report release note provides the following fictitious scenario that illustrates the system’s functionality:

A cardholder has been identified as having had a contagious illness between the 1st and 5th of April. A Command Centre operator wants to identify all cardholders that came into contact with the ill cardholder during this time.

In the Gallagher Proximity and Contact Tracing Report utility, the Command Centre operator enters the two dates. Many of the site’s Access Zones are push-button exit (no exit event) so the operator sets Zone exit time to 8 hours, to assume any cardholder that entered a Zone had left after at most eight hours.

The operator configures all Access Zones to be considered an infection risk for 24 hours after the source (ill) cardholder exited them.

The operator adds Personal Data Fields to be exported for each cardholder in the report, such as department or email so cardholders can be contacted.

The operator selects only some Access Zones to report on, and leaves some out that are very large (e.g. outside) and not at risk of contamination.

The operator runs the report and is shown the source cardholder, then each cardholder that was ever in the same Zone as the source cardholder, as per the configuration. Each ‘exposed’ cardholder has a contact generation (level of contact) that indicates whether they were in direct contact with the source cardholder, or indirect (i.e. they were in contact with someone who was in contact with the source cardholder).