Access Control Innovation at your fingertips In the third of our series offering tips on how to get the most out of your security solution we are looking at the latest in access control solutions, the Tecom ChallengerPlus in particular. You would think access control would be a priority for all Business’ premises and that keeping up to date with the latest technology on their first line of defence would be of the utmost importance. What we see is that upgrading access control solutions is a rare occurrence, and you have to wonder why? Is it cost prohibitive? Is it a case of if it ain’t broke….? Or is it simply that the benefits that come with the latest technology solutions in the market have not been explained to them.
ChallengerPlus is an advanced security solution designed for commercial and corporate sectors and is the perfect solution for the security requirements of banks, retail outlets, educational facilities and more. ChallengerPlus is a modular system which can be scaled for almost any application, from small to large commercial installations. With thousands of programmable options, ChallengerPlus has been designed to meet any security and access requirement and can be tailored to a business’ own security policies. Designed and built with the latest technology for superior access control and integrated networking, ChallengerPlus is the result of significant research and development, built on the successful foundations of Challenger10, Challenger V8 and all their peripherals. Are you wondering if you should know more? Are there any upgrade
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opportunities out there for you with existing customers? We sat down with Patrick Tocher, Tecom Trainer at Hills in Christchurch and quizzed him on the top ten questions security installers are asking about ChallengerPlus, here’s what he had to say.
Hills can supply an upgrade procedure document on request and our technical experts are happy to discuss the process in detail.
Top 10 Q&A on the ChallengerPlus 1. Can I upgrade from my customers V8 System to ChallengerPlus? Yes! Depending on the firmware of your customers existing peripherals (DGPs, Door Controllers, etc.), the upgrade process is a simple one, usually only requiring the swapping out of the main Challenger Board and updating the firmware chip on any connected Intelligent controllers.
No, Upgrading from Challenger10 to ChallengerPlus is only a firmware update. When performing the update CTPlus will also migrate the existing database. This process usually only takes 15-30 minutes. *note: this is dependent on the size of the system. Upgrade process may take longer depending on database size and number of intelligent controllers.
2. Do I need new hardware to go from Challenger10 to ChallengerPlus?
3. Can I program a ChallengerPlus remotely? Yes, with ChallengerPlus you can now program panels remotely using the free Challenger configuration software “CTPlus”. Full remote programming is possible with CTPlus via the Ultrasync secure connection platform allowing you to make changes to a ChallengerPlus system without having to physically visit a site.
August/September 2021
